Speedtest By Ookla App Reviews

This paid app is not working properly as before. You need to do improvements.

My ISP uses Ookla for their own SpeedTest yet when I use it to keep them honest to me, they will say “oh you gotta go to blah blah blah . Ookla. SpeedTest” on your computer and plug it in via ether net! They say this because the ether port connection will show its faster than it really is. ! I use it all the time! This app is the fastest way to find out that my internet is not working as promised and makes my calls to complain much quicker. They used to argue with me, they don’t anymore! Keep up the good work! We needed this update thought!

I have never had any issues with this app. Works well for what I need it for. Not sure I’d trust any other sources the same.

I can always count on this app to provide detailed performance data about my connection. I use a few when I’m checking for speed data to check my ISP because the ISP has been known to intentionally speed up the requests from SpeedTest. This app is always my first choice and go-to.

This is the best app of its kind that every person using the internet should have. Its interface is friendly and reliable.

easy to use, easy to detect isp and bandwidth info, i’ll give u five😏

This is a awesome app I use it a lot to test my WiFi and LTE speeds

Newest version 4.0.8 stable on i0S12 iPad. Test completed ok. Ookla the cat is interesting,worth a look. I have tried many speed apps and always come back to Ookla.

I have had issues with internet speed at my house and I knew that my isp was not giving me enough mbps. They would always tell me I’m getting what I paid for. So I downloaded your app and kept a record for a week straight and shared the results with them. They saw they were wrong. Came out, replaced the modem and wiring. Now I get what I paid for. So thanks for getting my moneys worth!!

I like to use Speedtest to determine my internet connectivity speed. I use it as a benchmark. The only downside is if you have automatically select server on, then you get a server based on your ISP. And those results always seem inflated and not true. I have AT&T home internet and it always selects AT&T servers automatically. Which aren’t the closest servers to begin with in my area. Another downside is not all servers support jitter. Which is super annoying. If they use Speedtest then they should. That’s why I gave it 3 stars.

With notes here, I have not a single complaint, best app and website ever

This app is now a whole home WiFi speed test app! With the newest update you can now label or leave notes about specific tests allowing you much better analyze Wi-Fi speed coverage throughout the home. Fantastic!

I’m curious to know why the developers of this app choose to locate the closest server to test speed. This is okay if you want to know what the maximum speed available is but it is far from a real world test of actual internet speed. Not all, not even most, servers are close to the end user. There are a lot of variables out there that make a test like this misinformative. Seems like this app has the ISP’s best interest in mind and not the end user.

Try to check cellular data speed with new iPhone is not working. But it is working when checking the WiFi speed.

I love this app! I use it whenever I’m on the road staying at hotels to evaluate the WiFi. Since Dish Anywhere requires fast internet to stream shows off my DVR, I depend on this app to tell me if the hotel’s internet is fast enough. Thanks for a great app

Greatly enjoy the benefits this app has provided. Highly recommend!!!!

I always use this app to diagnose and test any advertised speeds from the ISP. The latest update makes server selection almost instant. Server is already connected and ready to test streams pretty much right when the app is opened! This app also proves the speed improvements with my iPhone XS Max’s 4x4 MIMO Radio in the phone! I managed to get 98mbps Download and 45mbps Upload on LTE! That’s faster than my home internet! Amazing app!

It does exactly what I want it to, every time!

I don’t know what data the app is using to perform the tests, but it’s using a lot of it. A single test just used 183 MB of data. Be careful running too many tests on limited-data connections such as cellular.

Desde que empecé a usar la app siempre me dio los mejores resultados. Estuve por un tiempo con la versión de prueba, luego decidí pagar por la versión sin anuncios, ya que vale la pena por los grandes resultados que nos ofrece. Siempre recomiendo esta app y sobre todo recomiendo que compren la versión sin anuncios. ¡Buen trabajo!

This app is great for monitoring connectivity speed, but now, with iOS 12, it would be awesome to have a Siri Shortcut, so as to ask Siri, “Hey Siri, what’s my connection speed”, and automatically start a measurement. If you do that, I’ll give you five stars!

Love it!

It would be great if you could share the results directly with the Internet or service provider.

My sim internet is working fine but when i open speedtest app it says not connected to internet, however, all other things are working.

stopped while testing

perfect

Find another app. This one is full of garbage and misleading claims that masquerade as advertisements.

This is a bad app !!! I uninstalled after the recent changes!!!!

My version is in Japanese how to set it in English please

Last update it want let you finish the test it directs you to Apple store to install different apps,very very disappointing with speed test ,I just uninstalled and will never install again.i understand they need support and they need to make money but you have to let the test finish before redirect you to install or purchase something on Apple store.what a shame

Great app. Happy to see the cat.

Very baaddd

I use Speed Test to see how fast my WiFi is and for some reason, it keeps kicking me off!

This is the gold standard for a speedtest and helps me every day

I find it great to use but it needs more readable ways to show the speed and stuff so I say four and a half and don’t just spam the same response u did with the other reviews just don’t it’s kinda rude

Like the app but i have a question. If i am in myHouse and running this from my phone is it testing speed of my cell network or my wifi. We just installed a new MESH system in here and i wasn’t sure how the app works.

Not sure if I’m doing this properly. However, I have used ookla for years and have always relied on its accuracy for assisting with troubleshooting and now I can’t say that. Time warner cable /spectrum would use as well. Now I am unable to save a particular server and must use search every time. I can not take “use your location” off Auto mode. And one of the area I have used for years is no longer in search.

The development team listens to feedback which is great! I use this app regularly to do tests on my network. Slick and simple interface. Keep up the great work!

Search the web for Speed Measurement Open Data and use the top option. It’s the exact same thing except they don’t sell your data, they make all the information open to the public.

Crashing every time

I forgot I had this app and downloaded another speed test type app only to be very disappointed with it! That’s when I realized I already had “Speed Test by Ookla” downloaded, and I’m so glad I did! The other app literally wouldn’t even test my speed, I just kept getting an error message followed by ads trying to sell me more apps by the same developer. Bottom line, it’s experiences like those that really make you appreciate the apps that do what they’re supposed to! Speed Test by Ookla is keeping its spot on my phone! Thanks for making an app that actually does what it’s designed to! *Suggestion: I’m leaving a 5 star review for now, but a “Notes” section, or a way to name the different tests I run or connections I use would be REALLY GREAT!!! I’d like to be able to compare the different connections I use every day, but I have no way of noting which test coincides with which server I’m testing without making note of my activities outside of the app and then switching back and fourth. It’s very inconvenient, and like they say, “If you don’t offer it, someone else will!”

I miss the cat Easter egg

This version gives an error countless times. You will be lucky if the app tested your internet speed. To the developers: Please update the app ASAP and solve this Error thing “Test failed to complete. Check your internet connection and try again.”

Fast, responsive & accurate. The only thing missing (not a big deal, but still) Is the ability to leave a note on the test. All in all great!

I downloaded this app, I compared results with other speed test engines and this app was completely wrong, it would show 89 download and everywhere else .35 or similar. It’s not a tool worth downloading, probably created by isps to make you think you have a fast internet connection.

I love this app I use it everywhere to determine just how much I can abuse a connection haha. 😂😂 Not only that but the Easter egg is awesome you get 5⭐️⭐️⭐️⭐️⭐️ just for that

Don’t working app. Fix bug!

To the guys review that had an add notes, which is a great idea btw, you could screen shot the speed test, send it to yourself in messages or email, and write information-location in your email or message. Maybe a little more hassle but it will get the job done.

Be aware: This app collects personally identifiable information to share as the company sees fit. Your device ID, ISP, Internet address gets into their database. Vendor: how do I get you to delete mine?

compact and reliable easy to understand the bad reviews are probly haters and boobs note: dont add the request for notes section, keep it compact. they can use a diff app for that

I tested it on two devises in the same location and one said 87 the other one said 13

I didn’t want to have to download an app just to do a speed test every once in awhile, but I had no choice. The mobile version of their website locks you out of running a speed test and only links to their app download. It’s absurd.

One star

Almost everytime i use this app(specifically this app), my iphone 6s is crashing. A black screen appears with loading going on in between(same as what you see when iphone is being shut down), it stays like that for about 2-3 seconds and then iphone again asks for the passcode to unlock, as if it has restarted. ios 10.3

The new UI looks neat and liked the dark theme, it’s got an issue however on iPhone X trying to check connection’s speed on 3G, it works pretty fine on my iPhone 6s without getting any error messages. Please try to fix this if other users are having the same problem. Cheers

Well it’s still downloading so I’ll make this brief. 17 billion and counting huh .. if you have to brag on the amounts of tests it’s done. Well as they say an ounce of prevention is worth a pound of cure. Well, it’s maybe a sign that if it’s to good to be true. It probably is.. Hope that didn’t burst ya bubble 😋😎😜

My Internet went down 100%. No laptop, no smart phone, No smart TV or iPad Had any Internet because the line was down. I did a speed test and it said it could upload speed in a good download speed. How can I check my Internet when it is out of order? So I have no faith in this bull crap of an app. And no I have no neighbors around me so it wasn’t picking up their’s.

With the new update, this works as before with exact numbers. This is the top test on here. Try it.

With the most recent update, the Privacy Policy screen keeps reappearing even after tapping "Done". EDIT: Version 4.0.7 of the app fixed the issue. Works okay now. Great app.

But I worry it was ever released with that issue in the first place. Does not give me a warm fuzzy feeling. Update: And to top it off, they keep badgering me to change this review because they fixed the bug that should have never gotten out the door — which, duh, is already in the subject line, and in light of which, I had already raised my rating from one to three stars. Though if the badgering continues, perhaps even three stars is too generous.

Fixed the endless loop. All good! - (Latest update leaves the app useless. Stuck in an endless loop of accepting the new privacy policy. I even uninstalled and reinstalled. Same outcome.)

I’ve used the app since we got Google Fiber 3 years ago, per the suggestion from one of the installers. The app’s performance I have zero complaints about. It’s easy, runs well, and seems to do what you’re wanting. However, I’ve tested the speed while on our Google Fiber WiFi countless times — it ALWAYS comes back on average 300-500 mbps download speed and 100-200 mbps upload speed. The “speedometer” is always maxed. While home with my parents, (used AT&T and Comcast), the downloads were always more around 5-15 mbps download and 3-10 mbps upload. I decided to try several other apps and they showed my Google Fiber WiFi to be around 10 mbps download and 8 mbps upload. I’m convinced it has some kind of affiliation to Google. I’m no expert, but I can tell you Google Fiber is pretty much on par or less for WiFi speed than any WiFi I’ve been on.

Need to fix random startup crash.

My favorite network testing utility. It is sleek, easy to use, and accurate. It also saves details from each test, so it makes a helpful tool for diagnosing problems on my network and for proving to others (ISPs, hotels) that things have changed on theirs. An essential tool that gets used all the time. Great to have in app form for quick tests of new wi-fi networks that I connect to. Handy to check and see if it is worth staying connected to a ‘free’ wi-fi network or if it is slower than the available LTE. :)

I don’t like it, because seems like it isn’t accurate and the platform is annoying.

Some apps come and go from my iphone, but not this one. It stays. Very easy to see if home wifi or cable modem humming at full speed. Several times this helped “fix” slow Comcast speeds while on phone with tech support. A must-have app.

This app is very useful. Glad I paid for it. Easy to use and has a fast start up

I loved this app until the recent privacy policy. You asked permission to share way too much. I’m saddened that I’ll no longer be using this one. 😔

Use this app frequently to test my WiFi and cell connection speeds wherever I go. Love this app for all it provides. However, now I’m a little jealous. I noticed the Android version has a cell coverage map option. How long until iPhone users get to see that on iOS and participate in helping fill out the map? I’m guessing App Store rules don’t allow a beta feature, but dang!

I find it very helpful to know internet speeds to troubleshoot slow loads. But while I like using the app very much, it seems like it takes an excessively long time to test, like 2-3X too long? It seems like the speed stabilized within first 1/3 then it keeps on going and goin and going. Then it goes to upload speed and does the exact same thing! I don’t have time to burn to wait around unnecessarily... so 3 stars because it does the job.

Please fix data used next update Application Add for iPhone X and iPad Pro Gauge scale 50m

Omigod. That cat scared that crap outta me! 🤣 Totally needed that laugh, so thanks. Great app. It's the only speed test I trust.

This app works without a hitch. Connects easily and displays simple easy to read results. Best part...it’s free.

This is a good app but one thing would make it even better: the ability to add notes and/or labels to the individual entries in Results. Then one could monitor specific areas and label them for future reference.

I downloaded a whole bunch of speed test apps and stuck with this one. Looks and feels clean.

Hi Ookla Can add for iPhone X IOS Gauge scale 50mb

Would love to see the up address of the network being tested.

Works very well to test connectivity and determine speed results.

I ran this app at the end of the day I don’t understand how it works, how can I tell if my internet is fast or slow? What does the ping, jitter and loss means? And what about the downloads and uploads?

You won’t find another speed test app as accurate as this one!

Everytime there is a new number if you change the server there is also new numbers so you dont even know what the truth is and now it wont even work at all because it keeps saying error.Wouldnt reccomend.

This is a simple and efficient app for bandwidth testing. One feature that I would like to see is a way to automatically do repeated tests and then display the results over a longer time period, say several hours. My internet speed varies a lot, I think due to my internet provider, so a single reading over just a few seconds is not reliable when comparing speeds at different locations in my house.

Best and most commonly used utility.

I have been using Speedtest for years with never a problem. Update keeps cycling through privacy information and.never allows you to run test. This is on iPad Air 2 running IOS 10.3.3. I will not upgrade to IOS 11 due to loss of 32 bit apps. Rating will go to 5 stars once you fix this. I did delete and reinstall app and reset iPad with no change. New update fixed Speedtest and am delighted to upgrade my rating to 5 stars. Thanks for your support.

These guys have kept improving and improving on this app until now it’s just complete garbage. Congrats!

New update is good. Edited from review that broke the app.

All fixed with latest update. Now runs perfectly

Add a page for ping to test servers and websites ping and speed.

It show my lte download rate of 89 mbs and fast.com only show 2.6 mbs

Very helpful

This app takes forever! I recommend to not get this app

I would like to know if your app Speedtest Wi-Fi and LTE ? Will it do both? I have seen other apps clearly showing that they will cover LTE come open your app doesn’t seem to make it as visible on the others to find this information. Please respond so I know covers Wi-Fi and LTE or just Wi-Fi.

Speedtest showed I was getting 45 Mbps when I should get 150+. This sent me on a chase to discover why my phone was the only device on my network failing to achieve the expected speed. I wasted hours on router examination, testing with multiple servers, considering the device management profile from work, and removing apps one at a time thinking something on my phone was limiting speed and perhaps using my data illicitly. That is until I tested with Fast.com and DSLReports. They both showed I was getting ~170 Mbps. Thanks for nothing speedtest.

I downloaded the latest version and now the app is stuck in a loop...it opens informing the user about privacy changes...when I read the info and hit finish, the app takes me back to the first info page. I hope a correction is coming...I don't use the app often but it is very helpful when I need it. Update: the latest version fixed the issue for me, and works great.

How can I get back to the previous version of the app? I am disappointed that the app no longer shows variance in the signal. The app used to indicate signal dips that are consistent with streaming movie issues. Can you recommend a different app or upgrade that gives me back the function you used to have?

It’s a great app but maybe add like the average internet speed around the world is I feel like this could add a bit more perspective

I have been using this since 2011 and I have never been disappointed.I used this on my garbage Windows computer, and now in 2018 I use this on my Mac as well as my iOS devices. I have been so impressed by it that I got the 1 dollar in app purchase. Thanks Ookla.

I tried to use the app and I even wanted to remove the ads. But when I tried to go past the privacy settings, it would take me back there. I like the app but not while it’s messing up like this. I received a response from the developer and after the update, the app works like always

I just updated Ookla which was the privacy update and it walks you thru an overview of it except it won’t allow me to use the app now. There’s no way I’ve found to get past it and the app help is useless for this situation, there’s no other way to seek help other than this review. All that said up until this update its a great app that I use ALL the time Rob M It eventually took care of itself before the update after I figured maybe I should reboot my phone so I guess that must have taken care of the problem.

All the negative reviews are really from the bug that caused the app’s last version to crash. All better now. Thanks!

The new privacy controls don’t allow you to use the app anymore when you select “Do Not Allow” [using my info]. The Privacy overlay keeps popping up and doesn’t let you change anything more. I think the only way forward now is to wait for an update or uninstall the app. Edit: Issue is fixed and review updated. Great app! Thank you.

I like everything about it’s really nice when I am coding or something and want to take my Mac book pro on the road and get to a hotel and am able to check the connection really quick love this app but I would love a notes tab were you can see were witch Speedtest was ran

Excellent support! The issue I had was resolved and it’s working great again!

I’m in the Networking Industry and use this app daily. Great baseline for speed testing. I recommend trying a few different servers while running tests.

It does what it’s supposed to do and it does it while looking good. The new darker than dark theme is so sexy on the X.

Does exactly what I want in a simple to use interface.

App works flawlessly. It is the standard internet speed app that everyone uses including my internet provider. Thanks

Works great again, as it always did.

UPDATE: Back to 5 stars There is a pop up window (after the last update), which you cannot close.

Work’s great with the new update!

With the latest update making sure I read the new Privacy policy, it will not accept that I have read it and allow me to actually test my connection speeds. Brilliant! Good news is that they recognized the issue, rapidly addressed it and were able to get an update into the field that directly resolved the problem. Thanks!

I’m ok with the performance of this app. It works fine IME. I’m not ok with third party use of my information or paying you extortion money not to sell it to third parties. So, I’m somewhat disappointed. I’ve deleted your app and am now hoping for you to fail so miserably that you become a shopping-cart hobo. XOXO

Back in biZ❣️👍🏻👍🏻👌🏻😎

Tried them all, THIS IS THE VERY BEST. The developers respond immediately if there is any issues. Have this app on all my devices. 👍

Speedtest loops on “Lets review your privacy settings “. I click “Done” and the privacy screen reappears - again and again. Update: Problem acknowledged and fixed by developer. Rating upgraded to 5 stars!

Good, but crashes a lot

I liked Speed Test. But this latest update to version 4.0.6 keeps bringing up the Privacy Notice time after time after time, making it impossible to even start the app. Please fix. I am using an iPhone 6 with the latest version of iOS. Help!!! Yes, version 4.0.7 fixed the bug. Returning Speed Test back to 5 stars.

Update: I received a response from the developer, the app is working again after the privacy options were in a loop. Thanks for the great app.

The app is stuck in a loop on the privacy options. Deleted and reinstalled no change. At this time the app is useless. Update: working great again!

Upgraded and now it is stuck in privacy loop can’t use anymore issue has been fixed and now works great again. Thanks

This latest version of Ookla, which I’ve been faithfully using since its inception, is broken. It will NOT allow you to advance past the privacy policy acknowledgment page, and it continues to reload. This is beyond unacceptable for an a tool that o rely on every single day... BROKEN. Thank you for the response! Yes the latest update has indeed fixed the issue. Thank you for the attention to the problem.

Updated for privacy information and now the app is locked. Previously 5 stars; now zero. Updated to 4.0.7 and now 5 stars again.

The new privacy popup is stuck in a loop. Makes this worthless because cannot even run a speed test. Did anyone test this update? Update: They resolved this issue and things are working fine now.

Worked fine till about a month or so ago, keeps crashing, tried to reinstall it to no avail... iPhone X

Paid to get add free version...don’t be sucked in you still get adds

The standard for network speed testing. Keeps getting better.

Your server choices are topped with St. George's Bermuda and shows it ten miles away. It should be St. George UT. Duh. We are thousands of miles away from Bermuda.

I use it everywhere; phone, home and work computers. It's the best!

Latest update got me stuck in an endless loop where the privacy policy notice keeps popping up. Uninstalled and reinstalled. Works fine now. Thanks to the developer for responding to my initial review.

After update, no issues and works great!!

Last update, which included a set of privacy policy screens that just kept reloading, prevented me from ever getting to the test screen. After identifying the issue, the developer fixed the issue, and personally contacted me to let me know that it had been resolved. Great App that is available across all platforms, and it is great to know that they care about their customer care experience!

With the latest update (today) it’s an endless loop of accepting the new TOS. Aside from that, the app is good if you fix that. Added, there was an update after this one and it fixed the problem. GTG.

Keeps looping through the Privacy pages even after clicking “Done” on last Privacy page. Will not let you take the test. Worked great before last update Update: Working perfect now. Thanks!

But I worry it was ever released with that issue in the first place. Does not give me a warm fuzzy feeling.

Wrote a comment that the previous upgrade didn't work. They responded and it's fixed!

With the new update, this works as before with exact numbers. This is the top test on here.

Nice app, has always worked perfectly and is very useful for checking internet speed

[update] The developer has fixed this problem with the latest revision. Works great now. [end of update] With this update, after stepping through the new privacy notice screens I clicked "done". Then it briefly tries to go to the main screen before jumping back into the privacy notice. I'm now permanently stuck in this loop. Force-quitting the app does not help. When I launch it again, I just end up back in an infinite loop of privacy notices.

Can't even get to the test itself anymore because all I see is the privacy notice screen that keeps reappearing after I tap on 'Done'. IPhone 7, iOS 11.3.1. Update: problems have been fixed. The app is now back to being the indispensable speed test it's always been.

I purchases the upgrade without aDrs and the App cycles between Welcome and Done. There is no place on their website to report the problem. When you try to create an account, it asks for a 5 digit code, but there is no code or any place to enter a code. Just ran the update, App works, but the adds that I pain to remove are still there. Advertisements still there

I use this app all the time. Our home internet can be wonky, so this tells me if it’s running well and at what speed. It’s indispensable as far as I am concerned.

Totally inaccurate and has been for the last month. Deleting and getting a different one.

The tool is amazing but their is some problem with the ads... The ads that are displayed are highly inappropriate with even nudity and sometimes have sexual content... Despite the ads the rating given to the app is just 4 years old The developer or the AppStore has to do something maybe the devolved has to filter out these adds or the AppStore has to revise the rating of this app <———————————————————>

Overall it is a excellent app. It was also very accurate. But also creepy. If you hold the go button for about fifteen through twenty seconds, it will BLOW. YOUR. MIND.

I updated on my iPad and decided to pay to eliminate the advertisers. Afterward I had to clear a couple of splash screens. As I cleared the last screen it gives me a quick link to the test screen and then starts the splash screen again. Apparently a never ending loop. I can’t use at all. Update. All fixed and works fine!

My rating of Speed Test app by Ookla is 1-star because after paying 99ç for ad-free version to avoid invasive annoyances, I discovered its PRIVACY POLICY IS SO INVASIVE WITH NO PROVISION TO OPT-OUT of EVERYTHING—at least not in any CONVENIENT and EASILY done way that I could find in its complex maze of T&C and Privacy Policy statements. So I decided to delete it without ever using it.

It dosent send real time results mine are never right anymore i have to login to my router to actually see the true results ... i deleted this app

Gave me incorrect reading due to automatic connection to the wrong server. Not recommended for accurate WiFi speeds...

App works great now that the disclaimer loop has been fixed.

It's a great app and after some minor bug tweaks it's back up and running smoothly.

The app is usable again now that all the privacy policy madness got sorted. Thanks.

The current update works as expected! Thanks for the bug fix! I use this app frequently on both my iPhone and iPad.

Their as said if I paid for the not free version it would not collect data. After paying for the paid version I received a notice that they would collect personally identifiable information that they felt was appropriate to share with 3rd parties. I despise liars who don’t care about my privacy. After all that the app failed to work at all. Useless.

simple issue, the app could/should provide *much* more detailed data to the user. I shouldn’t have to stare at the at the full speedtest run just so I can mentally note the peak and trough speeds achieved during that run. show us the peak speed, or better yet make the useless graphs somewhat functional and allow us to see the various data points in those graphs. (even if this has to be on an advanced page or requires the user to turn on advanced mode or similar, such that the app can still remain “toned” down for average users looking for just a single number). clearly there should also be a notes section on a per test basis. allow users to set a file/transfer amount, or someway to increase the duration of the run length (nothing crazy, I know the server providers have to pay for their bandwith, but something longer than the ~7 second test , when you’re pushing an erratic 400 Mbit and don’t end up with solid data as the test was too short) (this one is much less urgent/important) - but allow users to send a message or report a speedtest server as having issues (obviously not for users to report bandwidth or speed related issues as that’s not the specific server or server providers fault- but there are a few servers (particularly from my own ISP), that regardless of device or regardless of the external ISP i’m using to test via, about 70% of their servers tests never get past the initial ping at the beginning (which is successful) or their various servers often gives the in app test fail message. This is information the servers’ admin probably would like to be made aware of. I would like to add that 99.9% of the speed test servers out there perform exactly as they should ). tks

This app works great now. There was an issue with version 4.0.6 where you could not get past the privacy page but within 24 hours it was fixed with version 4.0.7 I use this app daily. I trust them to be accurate.

Can’t get past privacy policy update page. Keeps popping up after hitting done. Even after forced close it still pops up. 4.0.7 fixed issue. Works well again.

Thank you for fixing the privacy notice endless loop from the previous version so quickly. I can now use the app again.. yaay you Guys/Gals Rock

Update goes into a loop, returning to DONE after entering privacy settings, opening a safari window, and never opening the app. Updated on 6/1/2018. Hello, Version 4.0.7 took care of the problem, thank you very much for your fast response.

Could not get to the app home screen. Locked on Privacy Notice screen. Broke the app on an update at the time of my initial review. Developer acknowledged my review and comment and promptly corrected the problem in Version 4.0.7. This issue aside, this is still the best app to test WiFi speed!

I’ve had and loved this app forever and its always been my measuring stick for all of my internet connections everywhere but lately if i try to test while wifi is off it just throws an error saying that no internet connection could be found. If i use other speed tests my LTE is clocking between 55-80mbps and is flying through downloading apps but the connection does not exist according to this app. If i flip on wifi it will clock that just fine, which is a measly 2.5mbps, but they can’t see my significantly stronger LTE signal. On my husband’s android the app works just fine but is worthless on my Apple. I’m sure it’s just a bad update.

Does not go past “ Let’s review privacy options “!!! I have IOS 11.3.1 and have uninstalled and reinstalled and still the same issue. I have the version without ads. Appreciate if this bug can be fixed when you have time. This was always a 5 STAR app!!! UPDATE: 6/1/2018 Developer was kind enough to take the time and get back to me. The latest update in which they were aware of my issue resolved ALL the problems I was having. Other developers should be this proficient!!! Thank you for listening and your time. ONCE AGAIN A “ 5 “ STAR APP!!!

Works well. Reasonably accurate. They seem to stay on top of fixing bugs fairly quickly.

With the recent update it seems Speedtest is stuck in a loop. The privacy change pop up keeps popping back up making me unable to use the app. I’ve uninstalled and reinstalled, and I’ve restarted my phone. No luck. Is there a fix in progress? Edit: Sorry guys. I missed the message. Yes, your recent update fixed the problem. Thanks a bunch! :)

Thank you. I’ve taken down my complaint as it is no longer an issue.

With the most recent update, the Privacy Policy screen keeps reappearing even after tapping "Done". App is now useless. iPhone 5C, iOS 11.3.1 EDIT: Version 4.0.7 of the app fixed the issue. Works okay now. Great app (again).

Working great, cool secret!

After installation of 4.0.6 update, app is stuck in loop between privacy info screens. Delete and reinstall does not fix problem. 4.0.7 did the trick. Back to being my go to app for network performance testing. Thanks guys.

After an update, this app is back in action. Thanks for the great app and the quick patch! [original review] Hi Ookla - I can’t get past your privacy screens to use your app, after your last update today. It just keeps looping back to the first privacy screen. Please fix!!!

Possibly the creepiest privacy policy I’ve seen lately. Apparently they’ve decided that the new FCC net law gives them full reign. Read their approvals first. I deleted the app immediately when I read the privacy notice.

Uninstalled

Try to keep your finger on the go button for 15 second and it will show you something 😢

I wish I knew how this app is telling me I’m getting exactly the internet speeds I’m paying for. Then I run other internet speed tests and find out I’m getting no where near what I pay for. Can’t even load a web page. Feel like this app was developed by an ISP. Don’t trust this app at all.

I use this app all the time to identify my internet connections and speeds. I am going to buy your “ad-removal”, and is like to tell you that I use your app way more than I ever thought that I would! I agree with some of your reviewers that a notes app would really benefit my use of your app. Geo location would be nice to have in the notes section, but please don’t keep or track that information. I know there’s no such thing as anonymity any more, but less tracking is always better and it makes you all at Ookla look a little more honest to your customers! Thank you for reading my comments.

2018.06.18: Update: Problem has been Fixed. Thanks for your update. Luv the Speedtest app so much, paid for No Ads. Looking forward to Notes enhancement. - Yesterday, there was a Privacy Statement that popped up when I open Speedtest. After Selecting NEXT & DONE, the app returns to the Privacy Statement Screen & NEVER Allows me to run my Speedtest and is CONTINUALLY STUCK in a Privacy Statement Loop. Please Fix this Problem!!!

But this latest revision with the privacy settings... not so much. It’s in an infinite loop of privacy settings even after force closing the app and restarting device. Going to remove it and try again next. Update: thanks for the response, and the update did fix it!

A must have for checking connection

Gets stuck on the privacy screen and after repeatedly selecting yes and done it keeps returning to those same questions and will not advance making it unworkable. Please fix immediately! Would give zero stars but not an option. New update solved all issues. Thanks guys!

Very responsive. Thanks.

I love this app and use it all the time to test network, I love the new design, however after running few tests for my new cellular network, I notice that it consumed almost 1gb just from 3 or 4 test, which is a lottt, I suggest you work on optimization that.

Stuck on privacy policy loop have tried redownload and restarts. Keeps looping when i open app

New update fixed privacy loop. App works great

Works great.

Great way to monitor isp performance and troubleshoot slow connections. This app helped me discover why my downloads were so slow and to work around the issue. A connection problem with a prior version of Speedtest has been fixed.

Easy to use, fast, and helpful to quickly test wifi speeds.

Works great. Well worth upgrading to remove ads.

Updated... Thanks for fast response/fix. Glad that it works now. Love this app. Long time user but ...After today’s update version 4.0.6. App stays stuck on new privacy agreement at the beginning. Keeps on looping back and forth even after checking the boxes. Can’t past the privacy checkbox. Can’t even start my speed test.

*Update* This problem was immediately fixed by the developer the following day with an update! I’ve always loved speed test. However, with the last “privacy update” I decided to purchase the ad free version for 99 cents. Upon doing this, the app now loops after you go through the privacy settings, and you can’t start a test. It will just loop back to the privacy settings screen rendering the app unusable. Using an iPhone X.

Hold go button

Hello, I am a long time costumer and have been using his app for many many years. On the new update about a week or two ago. I have tried to make the app work on many WiFi connections and restarting my phone. I think there was a problem with the last update on an iPhone 6s. I am not sure what is wrong but it will start the ping will be fine and it will go to the download part. When it starts it will go and get up to about 2mb, stop and wait, then it will pop up a message about “Check your internet connection and try again later” or something like that. Like I said I have tried this on many WiFi networks and it does not work. My phone works fine on loading websites, watching videos, and downloading movies. So I know it is not my phone. I’m still happy and I know you will fix it. Just a happy costumer that what’s his speed test app to work. Especially since my job it working and fixing internet connections. Thank you and have a great day, Your cheerful Speed-test costumer P.S. I am sorry if there any typos. :)

My speed results are highly inaccurate. My plan often restricts my internet to crippling speeds, never above 600 kb/s. Occasionally, when my internet is particularly slow, I try to run tests to see if it will kick-start the wifi speeds (I’m not sure how sound that logic is, but still). It often tells me that I have speeds of 20 or even 30 mb/s, which can’t be true because as I said, I am limited to a max of 600 kb/s. I found it to be much more accurate before the major update a few months back. It works sometimes, but overall, not very useful for me. Sorry.

Liked it a lot before; for the last week or so, it doesn’t measure upload while I’m on Bitdefender VPN, which is always. Gotta download another network tester unless an update is swiftly forthcoming.

All I ask for is to be able to save my tests with the ability to annotate what, where, and why I ran the test. Nothing convoluted. Just a few lines that I can add info on the tests saved.

Using two other speed-testers (each with server choosing and trying various servers on each) I noted speeds, just now, of 10 times that reported by Ookla. The server chosen at this moment by Ookla is a nearby line-of-sight wireless co-op: not always a reliable source—and not, FWiW, the one I’m using. Not helpful.

I am getting rid of this due to the fact they want to track me and send me junk mail. I will use an app that will not track me like a dog.

UPDATE: Back to five stars the developer had this issue fixed and updated on the App Store the very next day. Best speed test app out there! — Have loved app in past. 5 stars. BUT, this version upgrade won’t go past the privacy review. Can’t run a test. 0 stars!

All fixed with latest update. Now runs perfectly

نت زربة💩

Updated: The app works now! Just updated to the latest version with the privacy controls, can’t use the app anymore cause the privacy notice keeps popping up.

This app gets stuck in a loop on the privacy options splash screen on iPhone X with current iOS. Worked great until I bought the paid version. It is now unusable. Thanks. Thank you for your prompt response. Buy it.

Just downloaded the latest update and it fixed the revolving privacy issue. Thank you for your promptness and willingness to reply to my issues.. highly recommend!!

I have the ad free version of the app. I just updated the app and it stopped working. It goes on looping around the privacy options and doesn’t let you use the app. The app was working perfectly until this update. Update: after the recent patch update, the app is perfectly running fine as earlier.

Was good, but if you check ‘not allow’ the app is useless update Fixed with 4.0.7...My go to speed checker

After the update, the data sharing permission page comes up over and over again. It doesn’t allow me to use the app! ...after a few hours, the app was updated and works fine now! I meant to choose 5 stars not 1, for the quick update turn around time

Latest update asks if you will allow speedtest to access private data. I declined and now it is in a perpetual loop of wanting to review their data policy. Deleted program and reinstalled and still broken. Time to move on i guess. If you havent downloaded the lastest update DONT! Update: version 4.0.7 seems to have resolved the issue and the app is working again. Thanks.

Update issues resolved by update

Just upgraded to the latest release. It crashes every time I open it. No longer useful. Update: developer released fix. Speedtest now working better than ever.

The android version taps out at 350 my iPhone X goes past 100 every time the scale only goes to 100

All is well again. Good to have a simple yet powerful app.

Beautiful and unsurpassed

This app. collecting data of your internet connection and sanding to manufactures of interest! Awful !!!!!!!!!!!!!!!!!

I enjoy using this app. I especially like the settings feature which allows you to change the speed units (Mbps, MB/s, kB/s) and the scale gauge (150M, 300M, 500M).

It is now working just fine thank you

Developer fix the recent issue. Happy to say all is well again. Good response!

Update: shortly after the update was rereleased it was back to normal. Thank you! I really like the fact that I can chose to now send usage data to not only speed test but our isp’s in hopes that it’ll help improve internet speed and reliability. However the the last notice won’t stop popping back up for me making the app unusable. Please fix it soon as I use the app quite often.

Privacy settings splash screens - keeps looping. Can’t use the app after this update at all. Update- this is now fixed!

Whatever. Garbage in garbage out. No one knows how to write code anymore.

This app is not accurate whatsoever. It exaggerates your pings and upload/download speeds quite often. Do your own tests with other apps and websites using both your mobile devices and desktop/laptops. You will see exactly what I am talking about.

I would really like a white theme for the Speedtest app because I use Smart Invert. It reverses the colors on the screen. For example, if you are viewing a website or app that has a white background, Smart Invert will make it black and the words white. Speedtest uses the dark theme automatically. I tried switching but it doesn’t appear to allow you to use a white theme. That’s the only drawback of this app.

Great speed testing app. I use this for my personal and all of our business speed testing needs.

Was good, but if you check ‘not allow’ the app is useless

This app works great. However, with the latest privacy policy update I opted to pay to stop seeing ads. It seemed worth it for 99 cents. But right after paying I saw 2 ads when I used the app for a single test. Seriously? And I tried to contact Ookla about it instead of writing negative comments in a review like this. Well, they didn’t give me the option...just an annoying endless loop. Please get rid of the ads I paid to stop seeing, Ookla, and I’ll gladly update my review to 5 stars

My go-to app when i want to test a network’s speed.

Was working great until this update came out and now the privacy note keeps popping up after allowing it and restarting the app. Update: new update released and fixed problem, thanks. And changed to five stars.

Update! The new update fixes crashing. App works like advertised.

Update: Thanks for fixing the App quickly. Your update today broke the app, I can’t get past the privacy policy. I press done, the privacy policy pops right back. Please fix.

This app works. Plain and simple. I like it and I recommend it often.

App appears to be back working, thanks for the quick response...keep up the good work!!!

Using this Ap forever & now it doesn’t work. Wants me to review privacy policy & goes in a to a do-loop abyss. REALLY ‼️

It nice to test speed

The current version of the app won't test anything on my iPad 4 (iOS 10.3.4). Instead, it loops on the privacy review screen. I used to test my ISP's throughput regularly with this app, but now I have to use SpeedTest. "Support" site doesn't allow customer reporting of problems. UPDATE: version 4.07 does indeed fix the problem. Still disappointing that I have to use a review to report a problem.

After installing the latest version, it appears to have broken the app. The app goes into an infinite loop trying to set privacy settings then goes back and repeats the cycle until the app is closed. Tried uninstalling and reinstalling which does not fix the issue. UPDATE: v4.0.7 installed and it’s running correctly on all devices now.

The app performs and functions as it’s supposed to and does so quickly. That and the devs make an effort to look at other reviews and continue to make improvements based on them is awesome.

Very cool app and helps me diagnose all my internet problems and tells me if I’m getting the speed I paid for :) thanks ookla!

Thank you tech support people. Problem with ver 4.0.6 was quickly corrected in less than 24 hours with ver 4.0.7. This has been my go to app for measuring internet service strength on both wired and WiFi connections along my network. The test is fast and the results easy to read. I also appreciate being able to log the results for future reference.

App updated for new privacy policy today. Now no longer works, hung in loop for new policy. Uninstalled app Update: reinstalled and now running normally

Thanks for the update. I work for the Bay Areas largest ISP and rely on this app all day long, thanks.

Crashes on privacy screen fixed. Still the best WiFi test app.

The upgrade solved my use

I can’t use the app if all you wanna do is tell me you have a privacy notice. I’ve reinstalled, restarted my iPad, everything! The best apps all have one thing in common: being able to actually use them!

Excellent

I said no to sharing data, and now when I hit done, goes back to lock. Stuck in a loop & unusable. Hope they fix quick. Latest iOS on a iPad Mini 4. Thanks for releasing a fix so quick! Back in business.

Appreciate developer response. All is well again.

UPDATE: fixed, bravo! 5* Ookla is a great app, but has become useless. Given the new data directives, I opened the app this evening and was presented with privacy options (I have been using the app over a year). I chose to pay in order to be ad free and wound up in a loop. The GO button would appear momentarily and then immediately is replaced by the Security Option screen. When I clock done I get the GO screen which is immediately replaced by the Security screen. A loop. I see I have an update and figure this must be the issue. I get the update and, for good measure, reboot. Now I get the Security screen and am asked to again pay for the ad free version - it’s ground hog day and I appear to be out a buck. Kindly fix this & I’d be delighted to give you 5 stars.

I’ve used Speedtest since I’ve owned a smartphone (10 years?) and its always worked perfectly. From just the 3G days, to 4G WiMAX, then 4G LTE, and of course WiFi in between. It’s simple and reliable. The history is nice so you can compare cellular site tests and WiFi/LAN speeds as well. Makes a good troubleshooting tool for the basic “techie.”

App working well! Thanks for your answer!

Great way to monitor isp performance and troubleshoot slow connections. This app helped me discover why my downloads were so slow and to work around the issue.

Thanks to the developer who fixed this must have app quickly. I use this app often for years to make sure I am getting the speeds I pay for. This app is used almost daily and was missed for a short time while the developer fixed the bug that I was experiencing.

I can’t use the app after update. I hit Done on privacy review page. The privacy page disappears. Then reappears instantly. Great app is now useless. This happens on my iPhone and iPad. Please fix this issue! — it was fixed in less than 24hrs!

My father is an electrical engineer and this is what he uses and recommended to me!!!

Aesthetic and useful. The development team provided a quick turn-around in repairing a bug. This app needs to come standard on all iPhones.

After the update, the data sharing permission page comes up over and over again. It doesn’t allow me to use the app! ...after a few hours, the app was updated and works fine now!

Todays update keeps looping in privacy option **Update** developer fixed problem 👍🏻

New update to app leaves it in a endless loop of privacy agreement, privacy agreement, privacy agreement. 4/27 Update. App has been fixed and now works as expected. Thanks for the quick response.

Hold down the go button - very, very cool

Just tested today's release. It only tracks uploads, not downloads, on my iPad😕 I see I looked at this some time ago. On today’s release, if you choose not to share data, it simply cycles back to the privacy statement. The version released over the weekend cures the problem. Thanks!

The app was fixed and now is working again! A reliable tool to measure your internet speed. Recommended! Previous review: Since the last update the “let’s review your privacy options” keeps coming back on an infinite loop, preventing me to use the app at all. Even clicking on “Next” and then “Done” the popup shows up again, and again, and AGAIN. Dear devs please fix it!

Runs like a dream

I’ve used this since day 1. Upgrades have been steady and simple. This app Allows the user an option to eliminate adds and thus provides the cleanest, easiest way to check speeds on you cell phone or home/business network. I highly recommend this app.

The app will not let me get beyond the new login screens after recent update. It keeps looping back to the screen to review privacy options. After I select “done” it quickly shows the normal screen to run a test for about one second and then back to the review privacy options screen. Can’t ever get to the page to run a test. Changed to four stars. They quickly added a new update that fixed the issue. Very good speed test app.

App v4.0.7 corrected a glitch. All is back to normal again. In the delete and reinstall process, unfortunately the logs were erased.

Most recent update put me in a never ending circle trying to get through the privacy notice. This was fixed within hours of contacting Ookla. Have used this app for a long time with consistent performance. When we had fiber optic service installed, this app was what the tech used to check speed.

Thanks

Love it!

I have been using it for years and I think that they are getting better knowing that they respond to your comments and that they are worried about all of us who use this application to measure the speed of the Internet.

Working great. Let me see my network speed.

Reliable and fast.

After the latest update, the app was fixed and it works like a champ! Seems to be even speedier now! Great interface and performance!

The developers are efficient and responsive! I use this app for testing internet speed wherever I go.

The previous update had an issue where you could never get past the privacy screens on an iPad Pro. I wrote a review mentioning that and the issue was fixed within a day! Way to go!

It is kind of fun to check the speed of different internet sites Sometimes I get surprised how slow they are Great app! Very accurate and reliable

If I like the app, I buy the app and I bought this app.

Speedtest is working good. I love Speedtest. Use it every day.

Great service for paid customers to get 4.0.7 put so quickly on a holiday weekend here. Cheers. No complaints about this app.

This app excels at providing info on how well ISP are living up to their advertised speeds. I use the paid version and I highly recommend you support this app.

Thank you for the 1-day turn around on the bug fix so I can enjoy the best speed test app ever. Been using this for 4 years to help diagnose when my network has issues even though my modem indicators appear normal. Great app I was afraid to delete.

My apps not working and I paid for it I’d like to use what I paid for or my money back

The latest version is stuck in an endless loop showing privacy info.

Works after update! Thanks

This update fails!!!!! Stuck in privacy notice loop!!!! Fix!!!! UPDATE: Thanks for the quick fix. Back to five stars! Works great!!!

Update 27/05/18: They fixed the app and it went away! I can finally use the app again! Thanks Ookla! Review 26/7/18: It keeps asking to turn on Analytics in app settings. I can’t even access the app settings because the stupid pop up keeps returning. I don’t want to delete the app, that might erase my results. (This wouldn’t have been much of a problem if we could login to our Speedtest Accounts, but that’s a different story) Will update this review once a fix is out.

Love this app, but with the recent update it is stuck in a loop displaying the privacy notice rendering it unusable. Please fix 😊

Update: seems to be working. After new update I can only get the privacy notice. Click next click done repeat with notice. Frustrating because I am in the midst of troubleshooting. I don’t want to uninstall and reinstall just to check if that works because I do not want to lose the data in the results I have in the app One would think this was tested before released

On my iPhone, the latest update makes me review 3rd party and security settings but after clicking "done", it makes me go through it all over again. This loop won't end so I can't access the app to run a speed test. Deleting and reinstalling the app didn't help. Please patch this problem. Update 5-27-18: Amazingly fast response to fix the problem. Thank you and you get 5 stars.

I was in network management specialist by trade. I frequently was responsible for diagnosing conductivity issues. As far as measuring the connection to the Internet is concerned, there is nothing better than Ookla! Hands-down, this is the best app out there! Sure, I have other apps installed, but this one is by far the best!

4.0.6 was buggy on iPad but it was fixed within 24 hours with new update. Now runs great. Best internet speed checker available IMHO! Thanks!

The application no longer works. It just keeps looping on the privacy notice.

4.0.7 seems to have fixed the below privacy / welcome pop up loop. App is functional again. 4.0.6. Used this regular but the latest version has a bug that gets the app stuck in a privacy policy pop up loop. Tried deleting and reinstalling but I keep getting the privacy notice pop up even when clicking done on the notice (just pops right back up). Will just use HTML5 sites like DSLReports for speed testing I guess.

Privacy notice has been consented to many times and it will not clear. Please correct as soon as possible. *update 5/26/18 - this appears to have been resolved.

This has been my go to app for measuring internet service strength on both wired and WiFi connections along my network. The test is fast and the results easy to read. I also appreciate being able to log the results for future reference.

I was frustrated after the update yesterday that broke the app for me. I was looping between the two privacy screens and could not get any further. Deleted/reinstalled and lost several years (why?) of data. TODAY it is fixed with the latest release. TAA DAA!! Thanks for listening :))

The app was updated May 25th and included a bug that caused the privacy changes splash screen to not go away when dismissed. I force closed the app and reinstalled it and still had this problem. It is no longer an issue. Thanks for fixing it Ookla!

Can't move past the privacy policy and take a test.

After last update my app will no longer work. Every time I try to bring up the app I choose the button labeled done and then I am supposed to be able to run the app but it goes back to the begining you have to go through the whole procedure yet again. Fix the problem with an update quickly.

Can’t use the app. When I go through the privacy update prompts, the test screen briefly appears, then the privacy screen reappears .... over and over. Stuck in a loop.

Your privacy update notice will not go away after you press Done. You cannot access Go to run a Speedtest. Who ever coded the privacy notice neglected to close and return the app to start position. Posting your iOS update on a Saturday with minimal staffing, not good. I’m not telling you how to run your business, but Ziff Davis is big enough and has the brain trust to know that you launch anything on a weekday with backup just in case of snafus like this. I understand the European GDPR is causing everybody to run around like a chicken with its head cut off, but it’s not an excuse for pushing out updates without due diligence. I’m just saying. I’ve been using Speedtest by Ookla for years as it truly has no peers. Often imitated, never duplicated. Fix the lock-up on privacy notification and your rating goes back to 5 🌠 automatically. Terry

4.0.7 version fixed the annoying problem that made 4.0.6 unusable. Five star rating now.

As promised, I’ve redacted my previous rating because Ookla took care of the privacy policies loop that prevented users for accessing the app. And they took care of it with relative quickness, so thank you! You’re now back to being the best!

I did the latest update and not it’s broken. Won’t test. Keeps going back to the update page! It’s broken....won’t open to test

Can’t get past a loop of privacy policy explanations. Shame; was a useful app.

All I get now is the big blue lock, even after accepting the terms. Restarting my iPhone and deleting and reinstalling the app did not help.Same results on my iPad. Update: the update after the privacy update has restored functionality. Thanks.

I have been using the speedtest.net site for years. Ever since I got a Gigabit connection at home, with more rooms needing Wifi coverage and multiple devices, decided to formalize my speed testing, storing the data and eventually using it to improve my home network. The in app purchase is well worth not seeing targeted ads and this app works very well. The small hiccup I had when I installed the May 25th update, was immediately fixed by the developer. In this post Net Neutrality era ( at least in the US), I badly needed an ad free, accurate speed ( Google chrome for eg with the speedtest.net website consistently warped the results) testing solution that this app definitely provides. Edit May 25th title:May 25th 2018 Update does not start on my Ipad Hi I just installed the May 25th 2018update. Paid the 0.99 to not see any adds and then tried starting the app on my Ipad. The app shows me a blue lock and when I click on next , the Go start button flashed for a second and then the blue lock comes back rendering the app unable to start a test. How to troubleshoot this ?

Just did the latest update and it killed the app! After reviewing the privacy policy and pressed Done, it goes to the test screen and brings up the privacy policy again. I can’t run any tests. Update: 5/27/2018 Thanks for the fast response! Working as before. Thanks! Vic C. iPhone 8

Really? How did this clear Quality Control. Completely unusable since most recent update. Privacy notice just loops continuously. And of course this bad version is released during a long holiday weekend. Get it together!

I like this app because there are no annoying ads or any other useless features in the way. It’s straight to the point with a simple interface to check the speed. Loved the website, love the app.

Keep up the good work ....this helps me keep provider challenged by logging history in your readings I can show Them actually what kind of service they are providing to me!

New updated privacy policy states they keep your identifying information, such as IP. There are alternatives to this app so I'd suggest using them. Don't subsidize spying.

Update: New update released to fix privacy nag screen looping. Five star app that loses one star for releasing such an obvious bug version. With this latest update, the app won’t stop looping the privacy settings review nag screens. No matter how many times I swipe through, it loads the main screen for half a second, then loops back to the “let’s review your privacy settings” nag screens. App is unusable at this point.

Just keeps asking me about privacy info. App is unusable. On the plus side it made me look for another app and I found one I like more.

Updated for privacy information and now the app is locked. Previously 5 stars; now zero.

They fixed the endless loop bug with their privacy options in just a few days. They obviously heard and took care of it expeditiously. Now they’re back to being an awesome, useful app again!

Use it when traveling or in stores to check download speeds as well as around my home to find best locations or to troubleshoot.

A must have for checking connection

I purchases the upgrade without aDrs and the App cycles between Welcome and Done. There is no place on their website to report the problem. When you try to create an account, it asks for a 5 digit code, but there is no code or any place to enter a code. Just ran the update, App works, but the adds that I pain to remove are still there.

If you click “don’t allow” on the new privacy notice, you won’t be able to use the app anymore. It just keeps popping up the privacy notice and you can never actually run it. Too bad, especially since I paid for this app to remove ads, and now they won’t let you use it unless you let them sell your data. Lame.

Privacy notice pops up is fixed now thanks Keep doing the good work Great app!

Since the last update, can’t get past the privacy notice ... currently UNUSABLE!

Abandoning this app.

iPhone SE, iOS 11.3 - used this app for a decade - updated the app today and can’t get past the privacy prompts - just keeps loading the prompt pages over and over - maybe it’s a requirement to share info with third parties? On to a different one. Updated update (4.0.7) fixed the problem. Thanks! Hated the two other apps I tried in the meantime.

The latest update does not go past the privacy screens. It does a continuous loop and never goes too the speed part of app. Please fix. Changing review to five stars. Problem with app was corrected very quickly with another update.

Thanks for fixing the privacy screen loop

Speedtest is a great app. Easy to use, fast and does exactly what it’s supposed to do. Very handy for diagnosing connection issues, seeing if you’re getting the speeds you’re paying for or just satisfying idle curiosity.

This is usually a fantastic app. With the recent update, a privacy notice pops up when you run the app. After reading through it and hitting done, it pops back up again. It will not go away. So, the app is unusable until this is fixed. I will give it 5 stars when it’s fixed. Update: It’s fixed! Thanks for the quick response. Speedtest is back.

The updated 4.06 is out of use, always jumping out to understand your privacy options, and constantly failing to enter app. After verification, it is found that you can't enter app when you buy advertisements. It's estimated that it is bug. Please repair it as soon as possible. Thank you.

I just updated the app. It’s locked now?!! I need my money back.

Gets stuck on the privacy screen and after repeatedly selecting yes and done it keeps returning to those same questions and will not advance making it unworkable. Please fix immediately! Would give zero stars but not an option.

This has been a great app, but the updated version doesn’t let me past the security update notice. Keeps bouncing back to the notice. I can’t run a test at all. Please fix this!

It crashes and won’t work on any of my idevices at all !! This needs to be fixed ASAP !!!

The latest update has locked the app. Allows review of latest Terms of Service and nothing else. Since downloading recent update cannot run speed tests. HELP

With this latest update, the app is completely useless! After having used it for years, now I’ve deleted the useless thing. You can’t get past the Privacy Notice page. It sticks in a never ending loop of reading it and tapping “done”. Then you go back to reading it again. Tapping done and the cycle never ends. As I said, Ookla ruined a perfectly decent app. Sad.

Does not go past “ Let’s review privacy options “!!! I have IOS 11.3.1 and have uninstalled and reinstalled and still the same issue. I have the version without ads. Appreciate if this bug can be fixed when you have time. This was always a 5 STAR app!!!

It keeps popping up even after clicking done and I’m unable to run a Speedtest now. The app is useless.

One of my favorite apps but having an issue with the latest release on my iPhone 7+. Every time I open the app the welcome screen and privacy policy are coming up and I can't get beyond it. I click the done button and it will take me to the main app for a second then the welcome screen will open back up and I haven't been able to run any speed tests. I'm sure it will be fixed soon.

Just downloaded the new update and now I can not launch the speed test.

I have been using Speedtest for years with never a problem. Update keeps cycling through privacy information and.never allows you to run test. This is on iPad Air 2 running IOS 10.3.3. I will not upgrade to IOS 11 due to loss of 32 bit apps. Rating will go to 5 stars once you fix this. I did delete and reinstall app and reset iPad with no change.

As soon as you grant permission, it goes in a loop, demanding permission again. App support provides no obvious way to write devs directly. Speed Test has gotten big and no longer cares about end users.

There’s a bug where I can’t actually get past the privacy notice. Click done and it goes back to the beginning.

Broken on iPhone X. Gets stuck in a loop of launching privacy notice screen over and over.

With this update, after stepping through the new privacy notice screens I clicked "done". Then it briefly tries to go to the main screen before jumping back into the privacy notice. I'm now permanently stuck in this loop. Force-quitting the app does not help. When I launch it again, I just end up back in an infinite loop of privacy notices.

I used to love this app but this most recent version is completely unusable for the reason above. I can’t get past the privacy policy. When I hit done it just comes back.

Keeps showing privacy policy page. Even after clicking done. Comes back to the privacy update page.

The update requests an opt-in (or not) for more detailed info to be collected. I’d answer (the answer has no effect on this particular bug. It takes me to the privacy notice. When I press done, it momentarily flashes up the speed test screen, then immediately jumps back to the “let’s review ...” screen. I’m running an iPad with the latest IOS (11.3.1). Deleting the app, then attempting reinstallation has no effect. Can you track this down and fix? Thanks in Advance.

This new version won’t allow me to go on to testing. At least earlier versions did. What is going on???

Disappointing latest update. Get to the new Privacy Options, read text, and press Done — expecting to start using it — but loops back to Privacy options. Pretty much useless to check my network. Will have to check out a competitor while developers find a fix. Used to a favorite solid performer.

I love this app, but the new version completely breaks it. The new privacy notice constantly pops up and doesn’t even allow you to run a speedtest. You did a bad job.

With the recent update it seems Speedtest is stuck in a loop. The privacy change pop up keeps popping back up making me unable to use the app. I’ve uninstalled and reinstalled, and I’ve restarted my phone. No luck. Is there a fix in progress?

The new privacy notice window just keeps coming back up after it's dismissed. Can't actually use the app

Got a update about privacy click done it just loops back to the same screen

It’s great that the company is doing its part like all the others in providing a straightforward explanation of the user data that is collected from those who use your apps. It’s great, too, that the option to provide or not provide analytical data for the purposes of research is presented directly as well ... BUT ... The pop-up screen that was added to display this information WILL NOT go away! And that means I cannot use the app. Please fix this ASAP! I’ll be happy to redact my poor rating once it’s done. Thank you!

Your EU privacy nonsense had broken the app on the iPad.

The current version is stuck in a loop for me with the privacy policy and won’t get past that page.

The notification for the new “privacy features” keeps coming back up forever and I cannot use the app at all.

I have Lways loved this app. The best for testing networks! But... I recently just updated to the latest one and I'm stuck in a loop of the loading privacy screen and it won't go away no matter how many times I hit done. Please help! You're our only hope!

After 5/25/18 it’s now stuck on “privacy notice screen.” Pressing “done” goes right back right to privacy notice. Cannot get to app speed test. I uninstalled and reinstalled twice. Useless now.

I use this app on the iPhone 8 plus and right after the update its non usable, the privacy screen keeps popping up and prevents usage of the app please fix.

The latest update puts the app in a loop around the privacy notification.

The version with privacy policy notification fails to work. After pressing the DONE button, the app returns to the GO page, then immediately goes to the first privacy policy page. If is stuck in a loop!

The most recent app update...upon opening the app the "welcome to Speedtest" and Privacy Notice screen gets looping. Will not let you access the test screen

App v4.0.6 is basically worthless now as this padlock page keeps coming up. Using iPad 9.7 Pro with iOS 11.3.1. Deleted app. It’s worthless junk now! Also, review on same problem with iPhone X was erased earlier.

Hi I just installed the May 25th 2018update. Paid the 0.99 to not see any adds and then tried starting the app on my Ipad. The app shows me a blue lock and when I click on next , the Go start button flashed for a second and then the blue lock comes back rendering the app unable to start a test. How to troubleshoot this ?

The latest iPhone app review privacy message won’t go away. It keeps popping up. I tried uninstalling it and reinstalling it. I’m using an iPhone X.

Endless loop

Todays 5/25/2018 update made the app inoperable. The privacy notice keeps popping up after pressing “done”, & you cant run a test. Uninstalled/reinstalled on iphone 8 plus.

The current version of the app won't test anything on my iPad 4 (iOS 10.3.4). Instead, it loops on the privacy review screen. I used to test my ISP's throughput regularly with this app, but now I have to use SpeedTest. "Support" site doesn't allow customer reporting of problems.

Version 4.0.6 is faulty. Once updated to the new version, it keeps cycling back to Privacy screen when you click Next , regardless of which location and data sharing options you choose. You can never get to the test screen. Please fix. ____________ Former review This app is invaluable to determine when and where to get work or updates done on the road or when your home network is clearest to do big updates. The only improvement I would like would be to be able to name the locations from which tests were done in the test history.

I been using the free version, you know the one that if you don’t care about the ads you’re good, so I been like this for many years, who cares the ads?, until now that I decided to pay them for get the ads off of my screen, big mistake, now after the app load, it’s showing me something about privacy, I agree to that, and boom!!! It’s taking me to the previous screen about the privacy again, and again, so now I cannot use the app, and just to get the ads off!!!! Useless app.

It's broken. Can’t open. Doesn’t work on this iPhone.

This version is unusable due to new privacy statement. On startup, shows a privacy statement. When you tap “done” it briefly shows the screen where you select a host, and then goes back to the privacy statement again. Ad infinitum.

The update released on 5/24/2018 doesn’t work on my iPad 5 or iPhone 6+. I keep getting the privacy notification screens over and over no matter how many times I hit done.

This app is great but with the new update I can’t get past the privacy agreement screen. I have uninstalled and reinstalled and restarted my phone to no avail!!

Keeps looping through the Privacy pages even after clicking “Done” on last Privacy page. Will not let you take the test. Worked great before last update

Always been the best speedtest app, hands down. Use it constantly for analyzing my clients’ networks. HOWEVER, just updated to 4.0.6, and the app is now stuck in an infinite loop about privacy settings and doesn’t work. I even deleted and reinstalled the app, but same problem. Ookla.... please fix! Thank you.

Normally a good app. However, the most recent update is broken. It keeps popping up the privacy notice even after I review it and click done. Tried restarting and it’s the same issue. App is unusable for now.

Does exactly what it says. Haven't crashed even once. I only use it when I notice that my internet speed is slower that what it should be and the app gives me the up and down speed. I also use Ookla's website to check up on my PC speed. So yes - I definitely like it.

My internet service provider kept telling me that I was getting fast internet and after using this app it showed that I was not. I ended up Changing providers, but it was really helpful to show something was wrong. All good since then.

The last update really messed it up for me. It used to be the best app for network testing ever. Or use it at work and at home. However since the last update, the app just stalls. It doesn’t complete the test. Have used numerous other apps and websites to test my connection. It’s only this app. I continue to test with the app about once a week, I know they’re going to fix it they always do.

First, amazing app! It has always helped me while troubleshoot my router, and it is very easy to use. Second, I was disappointed with the update that Ookla was nowhere to be found, only hinted... but then I realized... there was an update for this app on the App Store! Quickly, opened the App Store in hopes of seeing that furry feline once more. Lo and behold, Ookla was waiting at the front door for me, and I was able to pay tribute to the beautiful friend. Devs of the app, thank you for making my day a little brighter. These are the Easter eggs that need to be implemented into all apps, even the most simple of apps... because even though few see the eggs, they bring joy. May Ookla live on forever.

I've been using this app (and website) for years with great success. Even back when I thought 3 Mbps DSL was "blazing fast!" They've consistently added helpful features over the years and have a reliable product. I highly recommend it.

I can check my speed through the app but they show terrible speeds, when I check on the website with same device the display like my PC and Mac. Please fix, I can work with you to correct it

I use Ookla as a reliable source for all of my network troubleshooting. I also love the bio of the of Ookla the cat, R.I.P. I honestly love this update, I just unlocked a new skin by paying tribute to Ookla, all hail Ookla the cat!

Tests speed... As expected.

I've been using this app for years with what I hoped were true results. Today wifi is hurting possibly due to a storm and I want to check the speeds before I call the cable company. Internet is running so slow the app can't load its ads but it's telling me speed are at 80 mbps! My iphone X and ipad can't load a website in under 2 mins but I have top speed internet.. No longer reliable sounds like a cable company pay off situation. Boooo

Its very good and I am not having no trouble with this app no glitches or bugs it a very good app

فان تاسكي

Tested speed twice while roaming in Canada 🇨🇦 Looked at the usage - more than Instagram. Are you kidding me?! Give a warning at least or something. 582mb of data to test?

Have been using Speedtest.net for YEARS, for quality results and large selection of servers to choose from. App delivers same great functionality with a couple quirks but same dependable results

I just tried to use it twice, and it kept saying to check my internet connection, when im connected to my WiFi in my house. I even turned WiFi off and on my phone and ran it again, and it still told me to check my internet connection....even though I'm perfectly connected to my WiFi.

Use Google internet speed test. Way more accurate...

I use a 6mbps connection provided by my ISP but You know your internet is not upto that speed and slow when you can’t load a photo or video and when video gets stuck..when testing internet speed from this app it shows connection is 5.5 - 6mbps .. as this results are not accurate I tried fast.com which shows my connection is average of 780kbps . At that time I knew how useless this app is as results are not accurate. I messaged the company about this but no reply. If you have internet speed issues please use alternative as well don’t depend on this app alone. ISP’s very much recommend to use this I don’t know why ..

Keep up the great work!!!

Getting a lot of error messages lately. “Test failed to complete. Check your internet connection and try again,“ when I have a good internet connection.

I love the app and precision for speed but I’m really glad they incorporated and paid tribute to Ookla the Cat. Anyone figure out how to get access to the Easter egg and other hidden gems? Pretty cool app!!!

This app is amazing. I use it all the time across multiple devices. It’s so easy to use and well put together. Tests the speed through my phones data or any WiFi network I want to try. I’d get other apps made by the same company just to get the same quality.

This app ver will work with iOS 11 and was perfect when v3.9.0 was released and works flawless with iOS 10.3.3, so I never updated it, because I never had any issues with it and I don't recall if I paid to remove ads, but if I did I may upgrade it and review it. If what I read about v4.x.x is true, then I'll wait for more miscellaneous "bug fixes," which tells us nothing. More information about what your updates exactly are would be nice. If the Dev(s), of this app could reach out to me and let me know if I did pay for this to be ad free (I thought it was due to configuring AdChoice and my special Content Blockers), then I will be more inclined to update this app and write a review for v4.x.x - I'd even be down to do some beta testing for you. You should expand your service and incorporate VPNs into your speed testing, because the app apparently rarely [if ever] notices and picks a server located near that locale. The web version does that. I hope this helps. ~S~ 2-RECAP: 5⭐️ v3.9.0 | iOS v10-v11