Soudruh Houska's Review of LookoutReviewed on 9/6/18 9:44 PM
Beta test: I get a theft alert daily saying my device lost connectivity. It does not, and it is on my possession. Something wrong with feature in beta test.
QyhSrI1?'s Review of LookoutReviewed on 9/4/18 11:45 AM
Worked great, but now vpn feature is slowing down internet. I have turned it off. App seems to lack ability to send a note to support.
struggs2's Review of LookoutReviewed on 9/28/18 8:37 PM
Lookout Background activity is chewing over 70% of my battery. It took my battery from 70% to 20% overnight. Then it chewed another 5% in minutes while I was watching it. This has started with IOS 12. I actually have the Background activity turned off. I removed and reinstalled.
markbyrn's Review of LookoutReviewed on 9/26/18 2:55 AM
Extra supplement to Find My Phone
ExchangeAdmin's Review of LookoutReviewed on 9/26/18 10:07 AM
Only thing I used it for was the notification that I didn’t have my phone with me on my watch or vice versa and they removed that feature. Piece of crap.
Moltasgy's Review of LookoutReviewed on 9/25/18 1:56 PM
Could not even get passed the sign up page, every time I entered my new email and password and clicked “Sign Up” it said my email and password are not correct. How useless
loneMADman00's Review of LookoutReviewed on 9/17/18 2:51 AM
This app can no longer find my iPhone despite all requirements on phone being met. You simply cannot rely on Lookout any longer. Look elsewhere.
missy'smom's Review of LookoutReviewed on 9/1/18 12:22 PM
After using lookout for close to a year and the whole time my iPad would lose internet connection, after calls to my cable company, Apple support, I gave up trying to fix it. I then uninstalled lookout to switch to McAfee. Immediately after deleting I noticed I never lost my wifi internet connection!
papaben40's Review of LookoutReviewed on 8/9/18 7:20 AM
Great app checks protects my phone from malware
Ababykitty's Review of LookoutReviewed on 8/7/18 9:03 PM
I cancelled my $29.99 subscription after having it a couple of days after the 30. The issue I had originally that prompted me to get this app was not a Wi-Fi breach. Stupid me! I should have paid the $2.99 a month fee and tried it out. Lesson learned.
Taco197's Review of LookoutReviewed on 8/7/18 7:27 PM
I can’t even access the app without it forcing me to agree to some new feature. I never realized it accessed and saved my user names and passwords until today. I feel much less secure knowing this.
TexasScout's Review of LookoutReviewed on 8/7/18 12:47 PM
Update: Today I got a notice that my Sim card had been removed. However it is never been out of my possession and working perfectly. This is the first glitch I have had with this app. As a beta tester, I found this app saved me from several malicious sights so far. Well done!
CarlCrazie's Review of LookoutReviewed on 8/7/18 10:43 PM
I do not see the value in this overpriced piece of crap
CJS113568953's Review of LookoutReviewed on 8/6/18 7:04 PM
Works consistently-great breakdown of all/any browsing related issues. Was given a free 6 month upgrade to Premium membership and will almost certainly purchase on going membership.
SiarheiP's Review of LookoutReviewed on 8/30/18 10:23 PM
Когда я установил это приложение первый раз где то год назад в нем была интересная функция связи Телефона и часов. Одно из устройств оповещало о том, что ты удалился от другого. Работало более менее корректно. Но теперь не работает ВООБЩЕ!!!
Frankfett's Review of LookoutReviewed on 8/27/18 6:15 PM
I’ve had Lookout for years now, it’s the only app I trust with security in mind for my devices. When I jumped services and had to go to the basic level, Lookout was the app I chose. It takes a very user-friendly approach to situations, back-ups to contacts and photos are easy to use, the app will even let me know my device needs to perform system maintenance (something IOS generally does not indicate at all for me). What really makes this app different is the ability to have it “scream” and it’s location service. If it should get stolen or it goes missing, you have abilities to locate the device from your account on the internet. The premium version is even better. It scans apps, internet browsers, and WAP’s for malicious intent. I have yet to encounter a situation where I would need to actively utilize these services, but it does leave me safe knowing I’m not alone out there. It even comes with breach reports, so if your accounts online ever get hacked it will let you know. Update 8/27/18: Well I still appreciate the app and all it does, until the patch the VPN service slowing down my internet I’m lowering my stars. Will go back up once issue is fixed.
lsmomac's Review of LookoutReviewed on 8/21/18 12:09 PM
I use more battery than I thought only down side
Do ink's Review of LookoutReviewed on 8/21/18 10:52 PM
Sometimes my iPhone tells me I don’t have internet when I’m running Verizon and I have a good signal. Perhaps it has to do with the VPN?
M.E.Byard's Review of LookoutReviewed on 8/21/18 10:20 AM
I used Lookout before the beta and liked it. Now with the improvements it is even better. With so much garbage on the net, Lookout helps keep me on the right road and gives me peace of mind when searching the web. I make sure it never gets shut off.
DJ Man o'War's Review of LookoutReviewed on 8/20/18 9:56 PM
I love this app! However offering more services for the free version would help in sales. Because a person who can get something to wet their whistle will give them more of an insensitive to buy the whole thing.
ParanoidAmI's Review of LookoutReviewed on 8/20/18 11:55 PM
I had to turn off safe browsing to be able to connect to news websites.
Horror72's Review of LookoutReviewed on 8/19/18 4:54 PM
Doesn’t really do anything.
174178's Review of LookoutReviewed on 8/19/18 1:31 PM
The VPN connection feature now slows or stops most routine and safe functions on my IPad, including email, Facebook, etc. I have to constantly disable the feature only to have it turn itself back on. Very frustrating for an otherwise good product.
DEVGRUCA's Review of LookoutReviewed on 8/18/18 6:53 PM
I like Lookout as an app and believe it improves my overall tech security. One glaring issue is that it will slow down your mobile devices, particularly if the device is older. The app eats up a lot of memory. The other glaring fault with this app is that Support is non-existent, outside of FAQ’s. Example: While Lookout claims to protect your identity on Facebook, the Facebook app blocks any attempt by Lookout to connect with it. There’s no way to get this glaring issue resolved other than to submit it to FAQ’s and hope that someday the company attempts to address the issue.
HailieC's Review of LookoutReviewed on 8/18/18 5:05 AM
I just upgraded to the latest Beta version and my internet slowed to a crawl. Finally turned off the VPN which defeats the purpose. Please fix. I like the features but I need speed.
saw60's Review of LookoutReviewed on 8/17/18 8:46 PM
Extreme battery drain with this app time to say by by!
lindaloo2000's Review of LookoutReviewed on 8/17/18 3:40 AM
I don't review anything but this has gotten to be too frustrating not to say something. The websites/pages are slow loading if they even load at all. I turned off safe browsing and everything worked perfectly. I shouldn't have to turn it off to be able to use the internet on the phone.
Mossix's Review of LookoutReviewed on 8/17/18 2:40 PM
The latest beta version using VPN makes every site or app slow. Have to keep turning it off for apps to work and then it turns itself back in. Very annoying!
cyber phone's Review of LookoutReviewed on 8/16/18 9:32 AM
Nice features at around 29.99$ a year 2.50 a month no problem with this security app
HippiechickTN's Review of LookoutReviewed on 8/16/18 6:11 PM
I love how the Lookout App tells me as soon as I walk into a WiFi available area if it’s a safe connection. I rarely log on anywhere , but if I must, Lookout provides the peace of mind it is safe. I also like having the security features to find the phone or erase if I had to!
The official Ducky Maths's Review of LookoutReviewed on 8/16/18 3:54 PM
New updates severely improved the security of my phone. (Premium account)
Hmacd7's Review of LookoutReviewed on 8/16/18 2:37 AM
Easy to use, unobtrusive, efficient and intuitive.
Todd Ski's Review of LookoutReviewed on 8/16/18 2:00 AM
The new features, especially the safe network and browsing features, are awesome!!!
Bobdogk9's Review of LookoutReviewed on 8/16/18 12:43 AM
This app has flagged at least 10 unsafe web sites. They weren’t even porn sites!😆
sarge1120's Review of LookoutReviewed on 8/15/18 9:22 PM
The premium edition was supposed to be included free for T-Mobile customers. Needless to say I was charged and I now canceled
Dhawks18's Review of LookoutReviewed on 8/15/18 6:23 PM
This app makes monitoring your phone and WiFi quick,easy,and seamless
WB 2014's Review of LookoutReviewed on 8/15/18 3:13 PM
So far, so good. I love the extra features! No major hiccups yet. Only piece I’m not 100% sold on is the location tracking for lost recovery. Battery and tracking drain!
SMG. 's Review of LookoutReviewed on 8/10/18 7:35 PM
What happened to the Apple Watch function???? Please respond and help me
Loftilion's Review of LookoutReviewed on 8/1/18 2:47 AM
The features I care about are locating my phone and making it scream. Believe it or not, it will only do these things on my iPhone 7 + if the app is opened in the foreground and the phone is awake, making them essentially useless. And for this I am, I mean was, paying $2.99 per month.
Fruitytutti$$'s Review of LookoutReviewed on 7/9/18 5:10 AM
What???? No reviews yet??? This is supposed to be a great app!!
lindafmanuel's Review of LookoutReviewed on 7/9/18 11:17 PM
I have had Lookout on all my phones and have never had a security issue ever.
Nytroluv's Review of LookoutReviewed on 7/8/18 3:31 PM
I’m all about being careful, but not tip toe on wood flooring careful.
Pinoy ak0 😝's Review of LookoutReviewed on 7/8/18 11:14 PM
One star only it because the app is not running automatically unless you’re going to open the app manually. If you didn’t open the app, you cant scream or locate the phone... this is useless if i lost my phone.
Lilbrdriver's Review of LookoutReviewed on 7/7/18 10:56 AM
Everything works as it should except it won’t scream. Tried finding it from a computer but cannot get it to scream.
caliwyo's Review of LookoutReviewed on 7/6/18 5:22 PM
I was trying to cancel this: kept getting message where to look and take care. I had written I wanted to canc this, since I got no reaction when I sent emails followed their way. It was my understanding canc but guess not. Not only do they not want to help you clear it up they still bill you-hoping this will get canc and June and July refunded to me.
rod007riguez's Review of LookoutReviewed on 7/5/18 7:13 PM
Lindaconklin9932!'s Review of LookoutReviewed on 7/4/18 4:37 PM
Plain and simple I’ve had this app for years as a safeguard and back up. When it came down to my needing it after having my phone either lost or stolen, at the time I didn’t know which. Later I realize that I had lost it go figure LOL and use the tracking device and it showed that the devise was 45 minutes away when in fact it was about 300 yards away in a shopping plaza parking lot. An employee found it and brought it in and called me and I went and retrieved my phone no thanks to “Lookout”
Chrisnashville's Review of LookoutReviewed on 7/4/18 12:17 PM
Downloaded this app to get an alert on watch when I forget my phone. Turns out they dropped this feature. Uninstalled.
ooooooo,mmmmm's Review of LookoutReviewed on 7/31/18 9:04 PM
Let me tell you a story when I was on safari my iPad said I had 2 viruses.And I had four minutes to get a protection app.I got lookout and couldn’t protect the iPad and I had to update it. When I upgraded it ,it said security secure.How to access location go to settings go down until you see lockout and in the right you’ll location and turn it on
nelson.wp's Review of LookoutReviewed on 7/30/18 7:02 AM
They make their app incompatible with paying customers who use devices from a few seasons ago. If not using this or last seasons iPad, you'll probably need something else.
TexasScout's Review of LookoutReviewed on 7/3/18 11:21 AM
As a beta tester, I found this app saved me from several malicious sights so far. Well done!
Lawaina's Review of LookoutReviewed on 7/28/18 11:45 PM
Lookout is the best app. I love that this keeps my phone safe. The safe browser is definitely a great idea. Lookout app protects you meaning your info while keeping your web browsing safe as well. Lookout tells you of breaches from other companies as well. This is the best app on the market I’ve been using it for years on all my phone and tablets and definitely recommend this app to everyone and anyone.
xarvy's Review of LookoutReviewed on 7/27/18 7:09 PM
I get a iPhone a around 10 Times to allow me to change my gmail to a iCloud account I never received a response so I will rather move to another security and antivirus after several years with these people that the only thing they showed not responding to my questions that they don’t give a crap about the customer
MeenaG812's Review of LookoutReviewed on 7/26/18 10:39 AM
The main function, to me, was the Apple Watch feature. If I left my phone on the table at a restaurant, my watch would alert me that it is out of range of the paired iPhone. PLEASE BRING THE APPLE WATCH APP BACK!
WhiteBearShaman's Review of LookoutReviewed on 7/25/18 3:42 PM
Read an article online that said this app had notifications to let you know when you were out of rage from your phone. After installing I see the feature is removed.
miamibob's Review of LookoutReviewed on 7/21/18 7:39 AM
Doesn’t support Apple Watch. Every function the basic app supports is included in native apps for iPhone and Apple Watch.
Jimi0100's Review of LookoutReviewed on 7/20/18 3:57 PM
Since there was no warning that iOS9 was not supported, I thought it was an error. A few months later and several updates, I realize it's no error. It was a great product with good support.Now it's neither.
AustinWyatt's Review of LookoutReviewed on 7/2/18 5:59 AM
It doesn’t fit to the iPhone X screen. It keeps telling me to enable pictures in my settings so it will allow the app access to back them up, but there is no option. The sad thing is that they are still getting paid for my account because my wireless carrier pays it. The company who owns this should just quit and file bankruptcy.
A Jetson 33's Review of LookoutReviewed on 7/2/18 4:01 PM
I download this app for one feature - to notify me when my watch and phone are separated. But that removed this feature! Wow
Nanna2018's Review of LookoutReviewed on 7/15/18 11:21 AM
itsrich's Review of LookoutReviewed on 7/14/18 5:35 PM
This app used to have a feature that alerted me on my iWatch when it became disconnected from my iPhone. This was helpful to alert me if I was about to leave my phone behind. They dropped that feature. Anyone know why? Is there another app that will do that?
frangcamm's Review of LookoutReviewed on 7/10/18 6:26 PM
Best security app I have ever used!
kitzchri's Review of LookoutReviewed on 7/1/18 6:51 PM
Here it is at a great price. Keep your phone protected and without the worries. Now that is a perfect life.
hferimvfyjnfrf's Review of LookoutReviewed on 6/7/18 6:30 PM
If you cannot cancel it’s crap! When it says no billing scheduled but keeps charging you every month CRAP!!! Nothing but a big rip off!!!!!
InRhythm's Review of LookoutReviewed on 6/29/18 6:34 PM
I got this app for one reason. It would alert me on my Apple Watch when I got too far from my phone. Then one day it stopped working. After trying to fix it, I found out that feature no longer exists on the app. Now it is nothing special. Just another security app that wants to charge you to get better features. The one feature I would have paid for is now gone. Waste of time.
12Platinum's Review of LookoutReviewed on 6/29/18 2:04 PM
I Absolutely Love that I Know that I Am Safe while Browsing the internet. I just started testing this new feature. So far, So Great! I will give updates for LookOut, as I use it more and more.
web suffer's Review of LookoutReviewed on 6/29/18 11:08 PM
I like the fact that it notifies me when I’m not on a safe site.so far I don’t have any issues. This is my first day of using
@Bubbles17's Review of LookoutReviewed on 6/28/18 5:35 PM
I’ve had the beta test app only a couple of days but have been alerted of a couple of scans that were safe. I appreciated being alerted to another link/site that I was going to open on Facebook that was deemed potentially unsafe. Thanks! So far so good ;)
jovitobronx's Review of LookoutReviewed on 6/28/18 1:25 AM
So far, all of the features seem to be working fine. The BREACH REPORT feature reported a breach w a major social network app. The SAFE WI-FI feature lets me know if there is anything malicious w the signal being used. The SAFE BROWSING feature scans countless URL’s for secure browsing. So far, so good guys!! Thanks for allowing me to participate.
ocsean's Review of LookoutReviewed on 6/28/18 10:26 PM
Love how this app keeps my iPhone safe.
jpiezo's Review of LookoutReviewed on 6/27/18 1:39 AM
I’ve used lookout on both android and iPhone, always with success. I originally installed as antivirus, then when I couldn’t find my phone, I tried out the locator service. Even though the phone was in a weak cell service area, it was located. A real life saver!!
DMBlock's Review of LookoutReviewed on 6/27/18 12:27 AM
As expected, app was easy to install and setup.
Penguin4333's Review of LookoutReviewed on 6/26/18 8:35 PM
This is the greatest phone/internet security money can buy. I definitely encourage everyone I know to download this app.
6 remote was better's Review of LookoutReviewed on 6/25/18 6:35 PM
Horrible for iOS if you close it it'll say it's disabled . So I put it in the back and won't stay on. How's this protecting my phone. I pay for this app and don't even stay connected. I had android and worked fine. This is a piece of crap for iPhone iPad.
CaptJeff767's Review of LookoutReviewed on 6/25/18 1:08 PM
Doesn’t allow connection to wi-fi internet when built in VPN is working. Unable to resolve unless I turn VPN off. Needs to work properly.
taswa32's Review of LookoutReviewed on 6/24/18 3:14 PM
Ever since I installed the beta version my battery life has been horrible. My iPhone was charged last night and this morning it wasn’t even on. When I pressed the power button, the battery was at 2%. Thank God it’s Sunday, not Monday, or else I’d be screwed. Deleted.
Man ky's Review of LookoutReviewed on 6/23/18 1:55 AM
Okay I appreciate the safe browsing however, wish I could mark my home network safe after I receive a text as I don’t need to know every hour it’s safe. Too many alerts about the same network
Frankfett's Review of LookoutReviewed on 6/22/18 3:42 AM
I’ve had Lookout for years now, it’s the only app I trust with security in mind for my devices. When I jumped services and had to go to the basic level, Lookout was the app I chose. It takes a very user-friendly approach to situations, back-ups to contacts and photos are easy to use, the app will even let me know my device needs to perform system maintenance (something IOS generally does not indicate at all for me). What really makes this app different is the ability to have it “scream” and it’s location service. If it should get stolen or it goes missing, you have abilities to locate the device from your account on the internet. The premium version is even better. It scans apps, internet browsers, and WAP’s for malicious intent. I have yet to encounter a situation where I would need to actively utilize these services, but it does leave me safe knowing I’m not alone out there. It even comes with breach reports, so if your accounts online ever get hacked it will let you know.
r1jump's Review of LookoutReviewed on 6/22/18 2:57 PM
jalyons's Review of LookoutReviewed on 6/22/18 2:55 PM
I thought Lookout was a really good app, but this new version tops the charts BIGtime! I’m not sure how we got along without it. It has such an easy interface all the way through, and it captures everything you’d want to know and *should* know in a flash. It’s a much needed safety shield in a wild & sometimes scary world. Kudos!
AustinWyatt's Review of LookoutReviewed on 6/21/18 9:29 PM
It won’t let me back up because it’s telling me to enable in the settings certain things and those options don’t show up. It’s not compatible with the iPhone X screen
BruceAnn's Review of LookoutReviewed on 6/21/18 3:51 PM
Kept things safe so far!
Another_Idiot's Review of LookoutReviewed on 6/21/18 3:12 PM
I used to have this app on my old galaxy phone and it work d great. Was able to track my phone no matter what. The only issue is as soon as I switched to iPhone I found out I have to have the app constantly open in order to be able to use the tracker. The only thing this app has going for me is the backup. But at this point it’s just not worth it anymore. I rather back up on my computer as annoying as that is.
MyNicknameisNoel's Review of LookoutReviewed on 6/20/18 6:25 PM
I downloaded and set up Lookout on my iPhone and then read that it offers no additional security as IOS has it all built in. I noticed in the breach report it did not even protect most of my apps, especially the finance ones.
fixeditman's Review of LookoutReviewed on 6/2/18 5:44 PM
It does not to block against malware or spyware or anything really all it does is collect your information I think it’s more less a virus itself
Redmaples28's Review of LookoutReviewed on 6/18/18 12:23 AM
I had a Samsung galaxy note 8 paid the yearly price of $99.00 than after a few months switched to the iPhone 8 Plus and am being charged $9.99 a month? Wait a moment why am I paying that? I owe nothing paid my fee! Lookout a rip off app!!!! Stop stealing money from your customers! Dam it!
Farinco's Review of LookoutReviewed on 5/6/18 11:01 PM
Have used this app on previous iPhones without a problem. Tried to install it on a new phone for backup feature. Told I need to allow access to my contacts and click the button below to go to settings. The only problem is there is nothing to be found to do so anywhere that I can find. I’m on an iPhone 8 running iOS 11.3. What’s up?!
Chilaco's Review of LookoutReviewed on 5/31/18 4:41 PM
NickDxx's Review of LookoutReviewed on 5/30/18 2:39 AM
I updated this and have to re-sign in. No way of contacting them to get new password because I can’t remember. Can’t try to re sign up again because it still says email and password don’t match.So it’s useless for me. iPhone 10, latest iOS
low tech senior's Review of LookoutReviewed on 5/3/18 2:06 PM
Lookout is to hard to contact. If you find a phone number to call, you tell them what you are trying to do and you are told to email support. This company is making it hard on the customer. It is not customer friendly, so it is not for me. I have given two stars because other things are sufficient on this app.
Izzyplm's Review of LookoutReviewed on 5/28/18 7:08 PM
So I had this for my device and my moms device for a couple of years but when I needed it the most it logged me out. My brother was kind of lost yesterday and there was no way of reaching him and this app was my last hope. And alas it had logged me out of my app and desktop... We found him 4 hours later btw
jkwskydive's Review of LookoutReviewed on 5/27/18 8:20 PM
As I am totally deaf, was happy to locate my misplaced iPhone in the hard-reached place like “behind the dresser” by using the bar graph (red,yellow,green) on the Apple Watch. The rate is definitely 5 stars. It really helped me several times. Not only me but many deaf friends mine. Using the ping won’t help me at all. Now the lookout no longer runs on the Apple Watch and it is now useless and helpless. Now the rate is one star. Hope you will re-install the version of “last January” on the Apple Watch. Thanks
bobbyjoshua's Review of LookoutReviewed on 4/8/18 10:32 PM
Awesome app! Can I get lookout on laptop?
unhappy camper 2018's Review of LookoutReviewed on 4/6/18 7:32 AM
The app has been failing to connect with the server for the past week and any attempt to contact these people has been useless. Don’t waste your money here, you will fail go get any support if and when things begin to go awry.
Trulytudy420's Review of LookoutReviewed on 4/5/18 5:51 PM
I lost my phone today and got home panicking because I couldn’t find it used lookout mobile security and found my phone and wallet. Thank you !!
Jmarie660's Review of LookoutReviewed on 4/30/18 12:09 PM
This used to be my go to app for security. It even once alerted me when my SIM card had been secretly removed and replaced without my knowledge. (Another feature that has seemingly gone away).... It got glitchy on me a few months ago... like it kept acting funny then my other accounts got ‘hacked’ so I deleted it. Another anti spyware app that bait and switches me I thought. — then I resigned up about a month ago. However I noticed things were off. Not as ‘clean’ as before. Almost as if the app had been hijacked and we, or some of us were seeing some fake or modified skin of the real app and also getting only limited pieces of its functionality. So it could in return get our LIVES entrusted to the app. To explain: it recently had demanded I keeper my location accessible to it 24/7 to track if its stolen.. otherwise ‘it would start limiting ‘other pieces of its functionality’. Little weird.. but I complied. Next, I tried tracking my phone, and it all of a sudden couldn’t track it through the app, but within the app’s locate tab- it sent me to some jankety looking hyperlink click through which opens up safari and has me then have to re enter my log in info... (this end result of locating my cell phone wasn’t even optimized for mobile use).. after this step, this same 2003 looking website THEN asks me again to test out some instant feature to track another part of their service and prompted me to enter my info one last time before I exited and went to the app. —- maybe this doesn’t seem too odd on the surface. But it’s exactly when companies and sites like these feel just a ‘little off’ when they get exposed as Trojans or malware 6 months later. However, this could be even worse for them and someone could somehow be ratting them. Idk. Or maybe this is the real new and improved functionality of their app. Some more things they need to fix, cuz why stop now. Their ‘social’ fix updates remained the same after I checked and fixed them for several weeks. And still didn’t update this last time before I deleted the app again. They seemingly got rid of the lost sim/ stolen SIM card part of their app which in my opinion was the absolute best part. Or something that put them above the rest. The app crashes a ton. MUST be literally running within your reachability of recent open apps “or it cannot properly function”. And all of its uses go to dirt. Even if you have it set to ‘run in background’ via settings. —- this brings me to the last two days. I have been trying and trying to get this app back on my phone for some illusion of protection but it was impossible. I couldn’t reset my password because none of their links worked. They were just blue writing on a page because when I clicked ‘log in’ that wouldn’t work either. I have never ranted this long but this was one company I would always come back to time and time again, because for 5 months last year to me, they were the best. Either something nefarious is going on that they are unaware of, some of their developers are writing rogue code under and along with good code, or it’s just bad code that glitches and they stopped caring? Idk. That or my phone is allergic to the app and has been for months. So I hope to be able to change the review soon and I hope someone who cares at the company reads this and tries to help people right now. We need a great mobile security app that we can trust.
FeliniusT.'s Review of LookoutReviewed on 4/23/18 12:41 AM
I picked up this app primarily for if I lose my phone. Once I bought my Apple Watch, I used it more often than I care to admit to locate it. Now all it’s good for is deleting my phone data if it’s stolen. A nice feature, but not as worthwhile to me. Sorry.
lalanne_87's Review of LookoutReviewed on 4/15/18 5:44 PM
What does this app really do? I have regular everyday people that I know who have gained access to my phone via Facebook, spy app, I do not know. Will this app keep these everyday ppl off my phone? Will the upgrade do this? Please help?
molana110's Review of LookoutReviewed on 4/13/18 5:26 AM
I thought it will tell me if I left my phone behind but it doesn’t do that?
RemyOnPonce's Review of LookoutReviewed on 4/13/18 10:43 PM
Like the Safe Wifi feature especially while traveling in Europe and using a lot of free hotspots.
Nightmare3777's Review of LookoutReviewed on 4/13/18 10:07 PM
This app is awesome I’ve used it since I had a small android now I have my iOS device and it keeps me protected and happy And worry free I can’t wait to see the new updates
RKennedyRN's Review of LookoutReviewed on 4/1/18 12:02 AM
Still no iPhone X support
bri:))'s Review of LookoutReviewed on 4/1/18 11:36 AM
My entire phone got hacked, and a coworker recommended this app and it helped immediately! It took a couple hours for it to be compatible with Facebook, which was annoying since my problem stemmed from Facebook, but it finally worked. My only real complaint is that Snapchat isn’t underneath the continuous social media monitoring 🙁
Mando5977's Review of LookoutReviewed on 3/7/18 2:00 AM
What happened to the watch app?
Ckanez71's Review of LookoutReviewed on 3/6/18 7:56 AM
I downloaded this app for the out of range warnings on my Apple Watch. They appear to be the only app that offered this and now they’ve dropped this feature.
Trailwinder50's Review of LookoutReviewed on 3/4/18 1:56 PM
I have been using lookout since early iPhone years. Now using iPhone 6 with iOS 11.2.6. With latest app update 5.4.1 and paid subscription my iPhone is no longer identified or can be located, sent messages or wiped if lost. I have no problems using on my back up phone which is an android TracFone. I finally found how to email support. Gave them all the required info and explained with detail. Their response was “ we have located your lost device ( android tracfone). Which in fact I told them I had no problem with. If this issue is not resolved immediately I will have no choice but to stop my subscription and use something that will work
TheDude1017's Review of LookoutReviewed on 3/29/18 1:37 AM
The latest update will not load to my phone. I am sad to see you have abandoned users of older iPhones (iPhone5 and earlier) with the latest update, even if they have the requisite minimum iOS listed. In addition, I get notices to update to the latest iOS, which my phone will not do. I have the latest version available for my phone. Updating to the latest would require purchase of a new phone. Sad.
Buck$$@$$)'s Review of LookoutReviewed on 3/27/18 4:07 PM
Just deleted this app. With their newest version and without any warning the icon disappears from your watch. That's what the apps main feature was. If you left your phone behind, your watch would buzz and give you a notification. Simple piece of insurance now gone.
Dus10Young23's Review of LookoutReviewed on 3/25/18 6:12 PM
It charged me $99 AND HALF THE STUFF DOESNT EVEN WORK! NONE OF MY SOCIAL MEDIA MONITORING FEATURES WILL EVEN WORK IT KEEPS SAYING TRY AGAIN IN A LITTLE WHILE! BS I WANT A REFUND!!!
Yoyoheadmaniman's Review of LookoutReviewed on 3/25/18 12:55 AM
Wow!!!, this app is not excellent. Spent 99.99 on a premium plus upgrade however, I’m only getting premium. Attempted to get money back and that is a nightmare. Now I’m process of canceling subscriptions. Can’t wait to see what service rep will be helping has to say. I’m sure I will be taken through a rabbit hole just like getting my money back. Do not use this app!!!!
DennisInTC's Review of LookoutReviewed on 3/22/18 4:17 PM
I would be willing to pay $9.99 to have the proximity alert.
dannykel's Review of LookoutReviewed on 3/22/18 1:14 PM
I originally installed this app to let me know if I left my iPhone or my Apple Watch behind. It worked well, although it would send false alerts sometimes. Better to err on the side of caution, and since Apple didn’t offer this service, I still relied on Lookout. Then they dropped the proximity alert. Now the Apple Watch app is gone completely. So, now it’s pretty much a “pay for what Apple gives you for free” program. No thanks.
Sleepieboy's Review of LookoutReviewed on 3/21/18 8:55 PM
For about a month now I've had a notification that I need to update and have tried several times with no luck. Please fix. Thank you.
Saltyc12's Review of LookoutReviewed on 3/20/18 7:56 PM
I Have Had Lookout A Couple Of Years Now, And, Have Been Quite Satisfied With Their Product. I Highly Recommend It, Folks. They Warn Me, If, Anything is Looking Suspicious On My IPad
Gbstanton's Review of LookoutReviewed on 3/2/18 4:53 AM
Title says it all. Deleting this
JimMiller...'s Review of LookoutReviewed on 3/2/18 12:42 AM
LookOut no longer works with iPad 2's on iOS v9.3.5, even though version 9 is listed as supported by LookOut, as of March 1, 2018. LookOut should be using world class software engineering capabilities in compiling code and also use standard simple branching code techniques for backwards compatibility with older iPads as well as with newer ones. One expects higher quality software development with Lookout, better than that of novice game developers.
rmhlrkr's Review of LookoutReviewed on 3/2/18 12:16 PM
No longer works on my devices as my iPad and iPod are older. Not everyone can afford the latest model. Poor customer support!
Mando5977's Review of LookoutReviewed on 3/14/18 2:43 AM
What happened to the watch app? One of the best support features was how you could locate your device with your Apple Watch. As you got closer it would show you how near your I phone was. Now if I misplace my iPhone I need to locate a pc first. Not sure who thought this was something to remove. MAJOR SELLING POINT. Lookout was the only security app with this feature. Who is in charge of taking lookout back to the Stone Age. Some one should be fired. Canceling my subscription immediately.
aviator's Review of LookoutReviewed on 3/14/18 10:59 AM
No doesn’t want to sign in to my existing account. Useless now, delete delete delete.
Dirkly's Review of LookoutReviewed on 3/12/18 10:22 PM
Ive been a solid subscriber for 7 years...now your updates cant be installed on my pad. You didnt seem to indicate that you were dropping support when you auto-renewed and charged my card. You really let me down, I have paid more in subscriptions for my devices than this ipad cost. Run away from lookout, you are not important to them any more.
Rosiemckeever's Review of LookoutReviewed on 3/11/18 12:13 AM
Canceled my subscription cause they don't want to cover my my older computer, yet they took my money for a service they won't provide?!
Speedracerdude's Review of LookoutReviewed on 3/10/18 6:32 AM
So I own a 1st gen iPad mini running 9.3.5 and Lookout refuses to update and now refuses to reinstall while trying the R&R. I paid for premium service yet can't get hold of anyone at support. I use Lookout on my Android phones and if this issue with the iPad is not resolved then I may consider other options for all my devices. Anyone from support monitoring this forum?
SLBurnell's Review of LookoutReviewed on 3/1/18 2:23 PM
I have a 1st generation iPad Mini and have found that this product is no longer compatible with my older iPad. I bought the premium version, too, for extra protection, but now it's telling me that it's no longer compatible with my device. I plan to delete this app and see if I can find something out there still compatible with my older device. I hate how many apps are now becoming useless if you own older devices. 😡 This one is being deleted, and I won't recommend it to anyone with older devices.
Augustmx's Review of LookoutReviewed on 2/9/18 4:43 AM
This app is pointless. Of the few things it can do, you can easily do thru your phone settings. This app is just pointless.
Lukeshaded's Review of LookoutReviewed on 2/27/18 8:18 PM
I downloaded this app since it was the only app advertised to alert you when your phone is out of range, and after downloading and reading the reviews, I learn that the feature was removed from the app. Pointless to own it now.
Nilmevol's Review of LookoutReviewed on 2/25/18 7:46 PM
Horrible app, not only it doesn’t work, it actually prevents your Apple Watch from connecting to WiFi.
BSRUSA's Review of LookoutReviewed on 2/25/18 5:40 PM
The reason I downloaded this app was the function that alerted me when my Apple Watch was out of range of my phone. It’s the main feature that reviewers mentioned. For some reason the developer hasn’t explained, it dropped the function. A 5 star app is now a 3 at best.
JPC4432's Review of LookoutReviewed on 2/23/18 10:31 PM
I wanted an app to let me know when I left my phone behind. Several websites suggested Lookout. After downloading and installing on watch, I found out they “removed this notification feature so they could focus on other features”! Ridiculous!!
Ted E Bear In October outside's Review of LookoutReviewed on 2/16/18 11:30 PM
I am in my subscription that was listed as expired in my iPod settings where I had unsubscribed from automatic renewals. I would like to know why you don’t give people who own just one iPod Touch and who doesn’t own an iphone a subscription offer to get identity theft protection in the app or in the subscription settings of iOS. Can you allow people with iPod Touch as there only device an option to get an option to buy ID theft protection. Thank you very much for taking the time to read this.
Ilove2win's Review of LookoutReviewed on 2/15/18 9:18 PM
I’ve had Lookout for almost a year.. I have to say that I’ve been very impressed on what it does.. keeps me safe about what could potentially be bad in the world of scammers!!! Definitely would suggest this to others!!!
jazzmonk's Review of LookoutReviewed on 2/15/18 2:03 AM
I have used this app for years.. Android/iOS etc.. have never been able to get all my devices tracked and functioning correctly. Have written (which there is now no easy way to do. Maybe no way. Still looking) the company endlessly and finally just gave up. The one thing they are good at is notifications about major hacks.. but so is the countless tech sites and email alert subs. For this privilege of being endless frustrated I pay ~$100. A year. Dumb I can be. No more. This app creates a firewall that prevented me from setting up a Home Pod network and when I tried to communicate with Lookout I notice that now for $100 a year they are tracking but two devices that never leave my home... Save yourself the headaches.. find another app.. there must be one that cares enough to help a long-term custom. Garbage
BassWiz72's Review of LookoutReviewed on 2/12/18 9:23 PM
I received alerts from f new info regarding my SSN. So, I call. Right away, very unprofessional phone etiquette. At first the person on the line made it sound like they needed info for verifying purposes, I quickly noticed this person had no idea, who I was, or why I was calling. Could not tell me what may name is. It seems this company using a telephony and employing people to work from home. Anyway, issue unresolved. You will get more help before just keeping up with your credit reports. Waste of time and waste of money.
sjtod's Review of LookoutReviewed on 2/11/18 5:31 PM
This used to be a somewhat decent app when it would give a notification on the Apple Watch when you got too far away from your iPhone, but without that feature it's useless. The other "services" the app provides are mostly provided by iCloud and Find My iPhone. Skip it.
jonessa4483's Review of LookoutReviewed on 12/9/18 12:38 PM
PenelPopesDrunkAgain's Review of LookoutReviewed on 12/9/18 12:38 PM
I've downloaded a lot due to an ex hacking and stalking. While I still have problems there not nearly as bad. I've been able to keep an email (*knock on wood*) amongst many other things. Lookout also informed me my identity was compromised and on the dark web??? I wish I had been told about (or saw) Lookout 8 months ago when this started. Thank you look out, I want to purchase premium plus but can't use my payment info online (not taking a chance) Thank you Lookout❤️👍
skribe99's Review of LookoutReviewed on 12/9/18 12:38 PM
I absolutely love it. Can't have a phone without it.
Illerj's Review of LookoutReviewed on 12/9/17 4:18 PM
UPDATE- they still have not updated this app and the last update is three months old I was 11.2 is out and we still don’t have a fix for the iOS 11 issues which I find to be terrible There is a known issue that this app doesn’t not work unless in the forefront on iOS 11. If it is in the background regardless of your settings you cannot track your device. I have been told by lookout that this will be resolved but I don’t know when.
exitsthahakhan's Review of LookoutReviewed on 12/8/18 12:36 PM
Lookout doesn’t work
seapartz's Review of LookoutReviewed on 12/8/18 12:36 PM
I bought this and signed up for the premium membership because it said it scans for malicious apps. There is not a setting or anything on the app that scans the apps on your phone. They lie.
Angus04's Review of LookoutReviewed on 12/8/18 12:36 PM
Only have 2 devices enrolled and can’t enroll another.
Lupejean's Review of LookoutReviewed on 12/8/18 12:36 PM
How am I supposed to be able to have this program is it won’t download new software because there is no room. I have removed everything I can and still not enough room. I pay you to protect my software and what good are you if I do what you ask and the storage says still not enough room! I am not removing any more ....you tell me now how to get more room without deleting things I use everyday!
big no sweet 's Review of LookoutReviewed on 12/8/18 12:36 PM
When this company started the this app was quick useful And users friendly. Now now it’s no good
BamGirl10's Review of LookoutReviewed on 12/8/18 12:36 PM
I just noticed when I switched from android to Apple a few months ago I lost my premium access there doesn’t appear to be an option to get it back without having to purchase it again that doesn’t make sense
DB668's Review of LookoutReviewed on 12/8/18 12:36 PM
It’s a great app thankful my service provider offers me this service!
Stormy~🤑's Review of LookoutReviewed on 12/8/18 12:36 PM
THIS is, a MUST HAVE Service Created By Some Brilliant Programmers!!
Tglynn1's Review of LookoutReviewed on 12/8/18 12:36 PM
After downloading I've had 17 unsuccessful attempts to create an account. Always give internal error message. Great job.
Gerxt's Review of LookoutReviewed on 12/7/17 2:18 AM
Petty Officer Maxwell's Review of LookoutReviewed on 12/6/18 12:34 PM
I’ve seen the news report about lookout company and it’s security services, I was very impressed and hope to continue to maintain a relationship with this security company.
Redak239's Review of LookoutReviewed on 12/6/18 12:34 PM
Keeps track of your phones systems and allows you to locate if you need.
NYknick911's Review of LookoutReviewed on 12/6/18 12:34 PM
Thanks for being the eyes of the community
Lilltlemama's Review of LookoutReviewed on 12/6/18 12:34 PM
So please cancel
East Coast Gaming FL's Review of LookoutReviewed on 12/6/18 12:34 PM
Names and addresses of friends missing some pictures I backed up also not there Locate my phone doesn’t work on demand and there is no way to configure it in . It does have good features which every phone has by default any. I’ve had this app for 8 years I guess habits are hard to break.
Agape-Love's Review of LookoutReviewed on 12/5/18 12:33 PM
So, here we go again. I have been contacting lookout for about two weeks after I made a purchase for there premium plus plan. Days went by nothing. So, I paid for something I couldn't use. Anyway finally on the 2nd of this month lookout reached out via email to tell me they don't see the purchase,which I paid for. A day goes by after giving them what they asked for then to tell me early this morning that I have to talk with iTunes since it's a problem on their part. Spoke with iTunes, for them to tell me the same thing Lookout Rep mention. I have had Lookout for 5 years for my iphone and my Samsung. I must say for no one to find a solution to this problem is beyond me. And provided my proof of purchase. I'm moving on.
Ricky Desirable's Review of LookoutReviewed on 12/5/18 12:33 PM
Lookout security is inexpensive but yet one of the best on the market, it keeps me safe, and up to date with it’s multi faceted security monitoring system and i am a proud customer so thanks!
Wise CEO's Review of LookoutReviewed on 12/5/18 12:33 PM
amslittlebit's Review of LookoutReviewed on 12/4/18 12:37 PM
Since I can’t get a response any other way I’ll ask it here. I’m a premium member but since the safe browsing crap I’ve tried to start it a few times on my iPhone and it refuses to allow it what’s up with that? A little assistance Or information would be nice. I’ve had this app for years n loves it up until I needed to contact you it took very long to get some support. Please respond.
offakxhehkapxb's Review of LookoutReviewed on 12/4/18 12:37 PM
7popeye3's Review of LookoutReviewed on 12/4/18 12:37 PM
So far so go good basic plan only. Will upgrade soon and review again.
WRF1063's Review of LookoutReviewed on 12/4/18 12:37 PM
MB-Home24's Review of LookoutReviewed on 12/4/18 12:37 PM
I just set my device up, it’s an iOS, on my husband account and no matter how many times I try it’s unable to find my device
Carliewolf911's Review of LookoutReviewed on 12/4/18 12:37 PM
I downloaded this while trying to get rid of a virus that pops up on my safari every time I try to search things. It’s ridiculous that you have to upgrade to premium to get anything more than a device search, and you’re obviously more occupied on getting money from the premium upgrades than helping out with the viruses.
James Valero's Review of LookoutReviewed on 12/4/17 3:54 PM
Got the app solely on the ability to notify my Apple watch when I leave my iPhone. Does not work and there is no apple watch app to be found
tlinloes's Review of LookoutReviewed on 12/31/18 1:06 PM
Did not work - how do I cancel.
Hunter fire's Review of LookoutReviewed on 12/31/18 1:06 PM
I downloaded this app because lately Iv left my phone behind a lot and always had my watch. I wanted a app that told me if I leave my phone behind that I could download for my watch. THIS APP CANNOT be downloaded to your Apple Watch. I googled my problem and this app showed up excited there was an app for my problem NOPE I wish I could give this app 1 star for false advertisement even if it’s free. Someone who reads this pls make an app that. An alert your watch when your out of range of your phone
Clayton527's Review of LookoutReviewed on 12/31/18 1:06 PM
Stays on top of wifi here at home, keeping me secure. Not necessarily, Theirs Much hacking and Necromancers in my home while sleeping. Most all are milenials. I have no privacy.
yuk0122's Review of LookoutReviewed on 12/31/18 1:06 PM
The free download didn’t do anything not even a scan on my phone I guess you have to purchase something. Just like all the other scams
IOT Mobile App Developer's Review of LookoutReviewed on 12/31/18 1:06 PM
Downloaded but found no tether functionality in the app
AC1689's Review of LookoutReviewed on 12/31/17 2:40 AM
Never alert when away from iphone to Apple watch
AC_guy's Review of LookoutReviewed on 12/3/17 5:02 PM
I’m updating my review from 3 stars to 1 because the feature to have an alert when your watch and phone are getting further apart is gone. That was the only reason I re downloaded Lookout but now I have no reason to keep it.
Deauxboy's Review of LookoutReviewed on 12/3/17 2:52 PM
My favorite feature was the out of range alert. Then awhile back it quit working. I recently misplaced my phone, leaving it behind at a store. I was several miles away when I realized it. Why did you remove the out of range feature. This is the main reason I installed this app. Maybe I would not have left my phone behind at a store if it was still an active feature. This used to be the best way to keep up with my phone being proactive. Now it’s useless.
Muircheartach's Review of LookoutReviewed on 12/29/18 1:03 PM
Better than most security apps and I like the notification settings that provide flexibility in configuration.
Hsudisudu's Review of LookoutReviewed on 12/29/18 1:03 PM
App is amazing, T-Mobile partnered with them and now I’m protected from all types of things but when I allow VPN I’ve noticed that I can never connect or stay connected to my home WiFi or any other wireless network. I turned it off/ don’t allow but now I’m browsing unsafely as a result.
NoNamePix??LoL's Review of LookoutReviewed on 12/29/18 1:03 PM
Hard to reach support
cs145's Review of LookoutReviewed on 12/29/18 1:03 PM
This does not work at all . Do not waste your money or your time!!!!!!!!
GodisAllinAll's Review of LookoutReviewed on 12/29/18 1:03 PM
The font size in the app is too small making it difficult for me to read. In some cases I can't read it at all. Cannot find change password even with the aid of someone who can read the too tiny print.
mason2901's Review of LookoutReviewed on 12/29/18 1:03 PM
I paid for a premium and I upgraded it to premium plus. I was able to validate my agreement with premium, but when I try to validate it with premium plus, it doesn’t go through.
Mickeymaster51's Review of LookoutReviewed on 12/29/18 1:03 PM
And it's FREE! A great ap get yours today. iPhone 6s
Hemi J89's Review of LookoutReviewed on 12/29/18 1:03 PM
I absolutely love this app for iOS. It alerts me when my device is missing its update. It’s a really good app to have!!!
Clear & Concise's Review of LookoutReviewed on 12/29/18 1:03 PM
Lookout consistently provides me with peace of mind, knowing that it not only never stops working to maintain for me complete security against all threats, real & potential, but that it also has done so at no cost to me! A blessing not so easy to come by in today’s world. Thank you Lookout
adriannaresch's Review of LookoutReviewed on 12/29/18 1:03 PM
Cerfergym's Review of LookoutReviewed on 12/26/18 12:40 PM
This is an effective security suite that is pretty comprehensive for iPhone. I upgraded to the paid subscription based on additional coverage and have seen it effectively block malware. It’s backup7 feature has also helped me avoid losing łimportant work files. I have not compared it to competitive products.8
Shortystuff222's Review of LookoutReviewed on 12/26/18 12:40 PM
Awesome app but when doing beta apps we public test beta and let you if need changes or so my only issues is when doing beta we have to use the app called TestFlight however I can’t use it because it keep telling me code isn’t right or if I got it right it will only work on computer browser not on smartphones and android please fixed this I enjoy helping out
Debi Gatten-Codute's Review of LookoutReviewed on 12/26/17 12:19 PM
Have to cancel then... bcz I cant get support, no response, no why to get login help. I agree with last comment. Where are you guys?
DonnieTheTeacher2.0's Review of LookoutReviewed on 12/25/18 12:41 PM
Great app! Works well both for my iPhone and iPad.
ahmedzaki2019's Review of LookoutReviewed on 12/25/18 12:41 PM
Theft alert doesn’t work after I purchased premium account and got charged
scam66's Review of LookoutReviewed on 12/25/18 12:41 PM
Paid to upgrade my device premium plus but it’s not working NO Service no number to call i want what I paid for ? Contacted thru email about the 10.77 they took but Never received the service called premium plus ? I’ve been getting the run around for over a week first I replied with my email they said they couldn’t find my order and to respond with the email linked to my order which I did they responded with they couldn’t find my account but had a account with the first email and phone number I provided? Huh you said you couldn’t find it with my first email ? Now according to the email I paid through my Apple doesn’t exists but my original email now exists? Which is it ? Also sent the receipt for my payment ? You guys are ripping people off here and I see I’m not the only one . Refund our money !!!
Bluecollarmenproductions's Review of LookoutReviewed on 12/25/18 12:41 PM
Oso0173's Review of LookoutReviewed on 12/25/18 12:41 PM
This app is on point. Glad I have it!
Jonny Travels's Review of LookoutReviewed on 12/25/18 12:41 PM
Just realized the developer removed the Allle Watch feature from this app. This was the key reason I had originally downloaded it and it’s kind of useless to me without it. P.S. It was a very clever feature
trucdewey's Review of LookoutReviewed on 12/25/18 12:41 PM
Best security app, Happy Holidays....
Peter1862's Review of LookoutReviewed on 12/23/18 12:49 PM
Been using this app for years. Never any problem and always alerts me to issues.
Jerry in Texas's Review of LookoutReviewed on 12/23/18 12:49 PM
The app doesn’t know that I’ve updated my iOS system is still is telling me to update to the latest version. When I go to the App Store to update Lookout, it doesn’t even show up on the list.
Palmdale234's Review of LookoutReviewed on 12/23/18 12:49 PM
The app says I have basic coverage but I know I upgraded to premium in April this year because my apple app purchases says I did, but it also says I upgraded to premium plus in October. So which is it? Basic, Premium or Premium Plus. What I am I paying for? It showed I was paying for both. No pro rating for yearly payments? Are you telling me I have to go to purchases and delete the old one every time I upgrade and eat the difference? Which I did. Please fix this. I’m paying for something I’m not getting - premium plus
fthenicknamethingjeez's Review of LookoutReviewed on 12/22/18 11:55 AM
IPhone Xr. Pop-up message after going to home screen from the app says Lookout must remain open to function properly.??? It is open and running in the background. Checked the phone settings already.
U Steve's Review of LookoutReviewed on 12/22/18 11:55 AM
No virus scan.
Owance54's Review of LookoutReviewed on 12/22/18 11:55 AM
I can relax with lookout Monitoring my phone.
fsilva97's Review of LookoutReviewed on 12/22/18 11:55 AM
Love the safe browsing feature
Lorip45's Review of LookoutReviewed on 12/22/18 11:55 AM
Its hard to update email on iPhones or any other info. Oh well my email will stay wrong, i guess..
starsidegirl's Review of LookoutReviewed on 12/22/18 11:55 AM
Keeps your phone safe of bugs
ItsDifficultToFindAname's Review of LookoutReviewed on 12/22/18 11:55 AM
Advises when software has updates on phone, secure
Leonitas 1306's Review of LookoutReviewed on 12/22/18 11:55 AM
Can’t go without this app ! I recommend it !
Remoat's Review of LookoutReviewed on 12/2/18 12:48 PM
My constant security service. Never lets me down.
Monkieeeeee's Review of LookoutReviewed on 12/19/18 12:26 PM
Smitty 1949's Review of LookoutReviewed on 12/19/18 12:26 PM
Thank You 4 ur help
02S's Review of LookoutReviewed on 12/19/18 12:26 PM
My battery was running low. And the flare came on. It does what it says. One of my favorite apps.
onnallyka's Review of LookoutReviewed on 12/19/18 12:26 PM
Great tool for any mobile/cell phone!.
master red fox's Review of LookoutReviewed on 12/19/18 12:26 PM
Jangelike's Review of LookoutReviewed on 12/19/18 12:26 PM
Papahowie's Review of LookoutReviewed on 12/19/18 12:26 PM
So far I am happy.
Calin...'s Review of LookoutReviewed on 12/19/18 12:26 PM
Muy buen servicio
aart12's Review of LookoutReviewed on 12/19/17 3:37 PM
I was wondering why I was no longer getting alerts when I accidentally left my phone somewhere. Turns out the developers removed this critical feature in version 5.2!! Didn’t say a word about it. I have since deleted this app. Can’t believe no one else has an app to notify when your watch and phone are out of range. More to the point, can’t believe Apple has not implemented this obvious feature!!
Best poodles's Review of LookoutReviewed on 12/18/18 12:52 PM
I have been using Lookout for a long time now and I never had any problems until the last month, it says that my phone has been hacked and that look out was disabled and I’m paying for premium every month, please help!
Stalkerstyle's Review of LookoutReviewed on 12/17/18 1:03 PM
Ok so I would rate this higher if I actually got the coverage I’m paying for each month. App tells me to upgrade to get the rest of the protection( premium plus) & then it tells me I’m premium plus. But it’s not working on my iphoneX. & I have tried to call customer service which no number can be found. So I emailed & nothing, no help. Very disappointed.
S maxx's Review of LookoutReviewed on 12/17/18 1:03 PM
I finally found a app that protects me for free, I have used it since it was designed. Thank you for all the heads up and protection you have provided my interests.
Clayton527's Review of LookoutReviewed on 12/17/18 1:03 PM
Stays on top of wifi here at home, keeping me secure.
JoeFizzo#1's Review of LookoutReviewed on 12/17/18 1:03 PM
Operates flawlessly, works exactly as advertised.
(My,Lookout)'s Review of LookoutReviewed on 12/17/18 1:03 PM
I am very satisfied. Lookout is everything I expect it to be.
jakn7's Review of LookoutReviewed on 12/16/18 12:58 PM
Constantly says either it can't connect to my device (cell phone) or says it's out in the middle of nowhere.
dhsguy's Review of LookoutReviewed on 12/16/18 12:58 PM
I really love this site. They notify me when they feel something isn’t fight. Better to be safe then sorry. Thank you Lookout. 😀
edengirl58's Review of LookoutReviewed on 12/16/18 12:58 PM
I open the app and it says everything is good. I keep getting emails that tell me it’s out of date and now one this morning that says it’s completely disabled... why?
eaeraw 0's Review of LookoutReviewed on 12/16/18 12:58 PM
i received two alerts concerning an adult website telling me to stop visiting that site lest a prospective employer discover a post i made. i thought vpn was supposed to protect me from anyone seeing what website i visited. is lookout keeping track of my web activity? i signed up for vpn so no one could see what i was doing. now here is the vpn provider keeping track of what i am doing and probably going to provide that information to someone else. also there is no way to contact lookout to discuss this problem. not a very good service. the only reason i keep the app running is so i can cancel it and not be charged again.
scam66's Review of LookoutReviewed on 12/16/18 12:58 PM
Paid to upgrade my device premium plus but it’s not working NO Service no number to call i want what I paid for ?
2013 MC's Review of LookoutReviewed on 12/16/18 12:58 PM
I paid $99 for the Premium and Lookout keeps canceling it. I have sent them my receipt multiple times and Apple Apps tells me that Lookout received it, yet Lookout continues to cancel my Premium Service that they collected money for. If they don’t fix this CORRECTLY and soon, I’m going to Apple to complain and ask for a refund.
Bigg dude's Review of LookoutReviewed on 12/16/17 7:20 AM
I don't know how the App Store allows these app developers to get away with not telling the complete truth in the narrative about their app. For example this app claims to be free, it does say a paid version is available, what it fails to say is the free version so they claim has 2 useable options, if you want the other 4 or 5 options you'll need to purchase the paid premium version. Wouldn't it be nice if people would stop trying to get over on us?
123gfw's Review of LookoutReviewed on 12/15/18 12:49 PM
Have 2 3rd party vpns that I use everyday as I live in China, the lookout app may do its job, but it conflicts with my vpn and WiFi. I’m giving it 1 star. And the vpn that comes with the lookout premium subscription is useless in china. I’m not even sure it’s a true vpn.
fwrs1's Review of LookoutReviewed on 12/15/18 12:49 PM
monitored and less stress on my phone after have tracked and racked
Darnovitz's Review of LookoutReviewed on 12/15/17 3:37 PM
App is not staying resident
pookie do's Review of LookoutReviewed on 12/14/18 8:14 AM
I feel safer already. Thanks to being informed I can better do all I need to do safely without worrying.
barocio73383837's Review of LookoutReviewed on 12/14/18 8:14 AM
nste dog's Review of LookoutReviewed on 12/14/18 8:00 AM
I was able to receive lookout as a trial offer and if this app really is worth having, the premium gives me excellent protection and it doesn’t matter what you have or how much you don’t have because thieves will steal from anyone and everyone even if you don’t have anything. Excellent app and excellent protection. Thank you Lookout.
mbrizio123's Review of LookoutReviewed on 12/13/18 12:49 PM
I am happier I have this app then all others. When you need it, it irreplaceable. You will probably never regret this app although you may regret not having it
Moodybuc's Review of LookoutReviewed on 12/13/18 12:49 PM
They keep up with my updates on my phone . They notify me of breaches. They let me know the important things , that I should know . I’m satisfied with this app. Good job lookout
Gary Avrett's Review of LookoutReviewed on 12/13/18 12:49 PM
I would like it better on iPhone if it would work like it does on Android phones in that you cannot accidentally shut it down AND Main complaint is that it will not quietly take a photo of who has entered the phones password incorrectly 3 times and email it to me as it did when I had a Samsung Galaxy. Security and safe WI-FI are very nice if it weren't for the fact you can inadvertently close the program when swiping other apps to close them. Also it is a bit irritating when you check breach report and afterward it clears but at some point it will alert me again and again which leads me to the conclusion it is a ploy in hopes of irritating you enough in hopes you will pay extra to get their protection service
FULLMOON62's Review of LookoutReviewed on 12/13/18 12:49 PM
I have not got what I paid for .
m1poppins's Review of LookoutReviewed on 12/13/18 12:49 PM
I’m am testing the app. My phone is right here with me. I logged into lookout. Com and it can’t find my device. My locations service is on, I have good battery and good service.
Techflame's Review of LookoutReviewed on 12/13/17 1:28 AM
DO NOT INSTALL! Here’s why: my mother lost her iPhone 7 so we logged into lookout.com and then it could not locate or scream the device and we had it running in the background the location services were set to: always and background app refresh was on we found the phone but since I have used lookout for a few years I wanted to run some tests I used my iPhone 6s as a test subject and first tried locating it and it was very inaccurate next I tried screaming it only screamed once I opened the apps yeah super helpful lookout as if I would use lookout 24/7 anyway then I tried a test message only worked once I opened the app so then I canceled my premium subscription then the scream turned on after 15 minutes the phone slowed down and I had the force shut down the phone to get it to stop this app is just slow JUNK!
iJON26's Review of LookoutReviewed on 12/12/18 11:09 AM
I like it because it is user friendly!
wendymay77's Review of LookoutReviewed on 12/12/18 11:09 AM
I ordered this service today, and already it has helped me. I thought $9.99 a month was kind of steep, but the functionality is great, and it has many helpful features.
yuberqui's Review of LookoutReviewed on 12/12/18 11:09 AM
Mi chiquito 😘
gilhaus2000's Review of LookoutReviewed on 12/12/18 11:09 AM
After a few successful test runs, this app has not successfully located my device once. Very aggravating.
GrvCat's Review of LookoutReviewed on 12/12/18 11:09 AM
I've had this app installed fully on my phone for qite some time, it came as part of my t-mobile package. It does back up my contats and my pictures but it is'nt stopping hackers from getting access into my iphone and running their BS malware nor does it seem to recognize when these JA's are redirecting my browser to these hacked imposter fake website so I'm not sure what it actually does Security wise. It doesn't have any manual scanning function nor does it provide any statistical information about your phone, which I would like to see if not for any other reason than to know that the app does something more than back up pictures and contacts.
nerdyangellover's Review of LookoutReviewed on 12/12/18 11:09 AM
App is good but will not install premium on phone paid for it and will not upgrade on iPhone
Alvarez iphone 7's Review of LookoutReviewed on 12/12/18 11:09 AM
Chevere_El's Review of LookoutReviewed on 12/12/18 11:09 AM
Thumbs up excellent! No problems with it!
xarvy's Review of LookoutReviewed on 12/12/18 11:09 AM
The reason that I don’t give you five stars it’s because for several times I have requested authorization to change my email from gmail to iCloud because I don’t use gmail account anymore and you never send me a response you have authorization to send me notifications on my messages but I don’t know why you never responded for that reason I decided not to contact you again because before my next bill I going to try to look for another security company I appreciate everything you have done but it’s kind of irresponsible for a company never reply to a customer when something must be done to change any information
hosneg's Review of LookoutReviewed on 12/12/18 11:09 AM
I’m paying for premium plus but it won’t let me upgrade from premium on my phone so I am paying for both.
Johnnycal13's Review of LookoutReviewed on 12/12/18 11:09 AM
Doesn’t recognize have updated version.
Retired7671's Review of LookoutReviewed on 12/12/18 11:09 AM
Turns on vpn too frequently, especially at home. Blocks all downloads from happening. I am on an ATT router and wi-fi. If this can be corrected I will give a different rating. I have changed to a Mediacom router and the problem still persists. A lower rating now exists until a fix of the problem becomes available.
fucs89's Review of LookoutReviewed on 12/12/18 11:09 AM
peckmichael's Review of LookoutReviewed on 12/12/18 11:09 AM
My app is not working right please fix it please please
sᴍɪᴛʜ's Review of LookoutReviewed on 12/10/17 4:16 PM
U ask the password to my personal email Just to sign up. Hell no
STeviechef's Review of LookoutReviewed on 12/1/18 12:46 PM
Everyone should have this app or one that is as capable A must. To have security
ulj00's Review of LookoutReviewed on 12/1/18 12:46 PM
Lenny Scinto's Review of LookoutReviewed on 12/1/18 12:46 PM
again bs's Review of LookoutReviewed on 12/1/18 12:46 PM
Tizweed's Review of LookoutReviewed on 12/1/17 5:56 PM
Downloaded this app so that my Apple Watch would alert me if I ever left my iPhone somewhere. I found that it does not vibrate, or send a Audible signal when I leave my iPhone, so is useless. I can use find my iPhone just as well as their app. It provides no additional benefit. It looks like all they want to do is sell their security and identity theft protection service. Too bad, as I would pay for an app that had this feature. Apple should have this built into their iPhone/Apple Watch apps anyway.
Airforceteacher's Review of LookoutReviewed on 12/1/17 11:35 AM
I downloaded it because I have a habit of forgetting my phone at home, and it has not one single time buzzed my watch when I got too far from it, despite this being an advertised feature and the sole reason I got the app.
Tonyabitch's Review of LookoutReviewed on 11/9/18 7:22 PM
My phone is already updated and it’s saying that I need to update it
Owance54's Review of LookoutReviewed on 11/9/18 6:29 PM
Don't use the App. If the identity monitoring not working and no support from representatives. JN
Suzzieevs's Review of LookoutReviewed on 11/9/18 6:02 AM
And pics are gone when I did my up date ??? Not sure I want to keep this app running anymore really liked to have contacts and pics backed up as well
Kevin Milden's Review of LookoutReviewed on 11/9/18 4:18 AM
Everyone should have some level of personal security, privacy, and identity theft protection in this day in age. Lookout makes the complex world of mobile cyber security easier than anything I have ever experienced. Do yourself and your family members a favor and sign-up for their monthly service and get some protection.
dawneeee's Review of LookoutReviewed on 11/9/18 11:49 PM
Your customer service agent named Unique, professionally helped me with my issue and an efficient and quick amount of time. Thank you. Dawn Petrucelli
dastars6's Review of LookoutReviewed on 11/9/17 12:53 PM
Only reason I downloaded this stupid app was because it was supposed to be able to notify me when I walk away from my watch or my phone when I have one device or the other and since they removed this feature from Lookout there is zero point to even using this app.
Owance54's Review of LookoutReviewed on 11/8/18 9:07 PM
Don't use the App. I can't upgrade to Premium Plus on my phone
arleenrojas's Review of LookoutReviewed on 11/8/18 4:10 PM
Great protection!!!. I recommend it to everyone.
CreateAnotherNicknameItsTaken's Review of LookoutReviewed on 11/8/18 4:02 PM
Removed a great feature.
Que3two's Review of LookoutReviewed on 11/8/18 10:42 AM
I just received a text message that claims lookout is setting up a direct connection. What is that about?
Pathouz's Review of LookoutReviewed on 11/7/18 6:24 PM
sornborger's Review of LookoutReviewed on 11/6/18 4:48 AM
I have not received my bill yet. My account indicates the I have the basic account but when I go to upgrade it say I already have premium plus account? What’s going on here? Martin Sornborger
Taverna60's Review of LookoutReviewed on 11/6/18 2:33 AM
Lockout is great to have works good on all devices works wonders so get it
jratec jr's Review of LookoutReviewed on 11/6/18 2:27 PM
ohguinness's Review of LookoutReviewed on 11/6/18 1:41 AM
The app is very proficient. However, when I tried to upgrade from Premium to Premium Plus is never upgraded—-and customer support is just a list of FAQ. Desperate to try to get a hold of someone for either my paid upgrade, or a refund the best I could get was to send them an email—-in the hope that this issue will be resolved. This is a nightmare as I don’t know if I’ve been charged for something that’s not activated or not being able to reach some sort of support to help me install or refund my purchase. For a program/app that’s supposed to ease your anxiety in the tech world this is a complete nightmare!!!! Shop other / similar apps and take a moment to serious contemplate before purchasing LOOKOUT.
jrl42's Review of LookoutReviewed on 11/6/18 1:28 AM
djmaley's Review of LookoutReviewed on 11/6/18 12:57 AM
I trust them to keep my life private
Mstone002's Review of LookoutReviewed on 11/6/18 11:41 AM
This app has warned me of potential danger while I am in apps ..It’s stopped hackers and in bed players..Would definitely recommend this app !!!!
JohnSen5ei's Review of LookoutReviewed on 11/6/18 10:18 PM
Ken9126's Review of LookoutReviewed on 11/6/18 10:11 PM
I have been using this Lookout app for years. They do a great job protecting my electronics. I will not operate a phone or IPad with out it. Love the ability to scan for viruses on demand. Love this app.
Gina The Reviewer's Review of LookoutReviewed on 11/5/18 12:51 AM
Happy Client For Over 10 years Lost And Found Phone Immediately and it was Dead
KYnone1962S's Review of LookoutReviewed on 11/5/18 11:31 AM
Since I’ve had lookout, It’s professionalism and service every day is very outstanding.
SeabeeCarl's Review of LookoutReviewed on 11/5/18 11:10 PM
A good app
amslittlebit's Review of LookoutReviewed on 11/4/18 9:48 PM
I’ve had this app for years no problems or worries. Only if they had some sort of support or emails to contact them. Now this new update is constantly asking about safe browsing...why? My iPhone won’t let me do this n I don’t understand why I have to do this. Support if there is any please explain.
Consumer Woman's Review of LookoutReviewed on 11/4/18 9:40 PM
I have had Lookout for several years through T-Mobile. They used to offer back up of pictures, your contacts, and call logs. Now, it no longer does! Where is all of my old back up material and why did you stop backing up these items and not inform the customers!
everthingitryistaken's Review of LookoutReviewed on 11/4/18 8:53 AM
Says my email and password do not match. I’m setting up an account for the first time, how can they not match?
Tereca33's Review of LookoutReviewed on 11/4/18 7:28 PM
Will see if it works or not
pn74's Review of LookoutReviewed on 11/4/18 12:16 AM
The app persistently has an icon that tells me I have a message, but I’ll be damned if I can find it. Most irritating.
pimghdf's Review of LookoutReviewed on 11/30/18 12:32 PM
When Safe browsing is on it shuts the internet off , i can not browse anything while safe browsing is on , what’s wrong!!
coloradokupkake's Review of LookoutReviewed on 11/30/18 12:32 PM
Won’t let me access appsIve downloaded to my phone
escobarbarion's Review of LookoutReviewed on 11/30/18 12:32 PM
Yeah, this hear one Rocks out of the Box!
LovesChopin's Review of LookoutReviewed on 11/3/18 2:23 AM
With the latest update, my account went from Premium to Basic. Subscription is paid for through Metro PCS. Uninstall/reinstall doesn’t work. Useless!!!
Dnastyy19's Review of LookoutReviewed on 11/3/18 1:47 PM
I give this app a 5 due to the fact that it’s so easy to work and it automatically searches for viruses etc.
DaveyDJ's Review of LookoutReviewed on 11/3/18 11:38 AM
Very effective and dependable security app for any device, I definitely recommend it
syn2099's Review of LookoutReviewed on 11/29/18 12:33 PM
good to have but intel alittle to late
drummerbronx's Review of LookoutReviewed on 11/29/18 12:33 PM
So far, Good
A1CMiller's Review of LookoutReviewed on 11/29/18 12:33 PM
I have used it for a long time now and it has been super helpful protecting my iPhone and other devices from viruses and theft one thing that I hope they bring back is when someone types your password wrong 3 times it takes a picture and sends you an email of the person and the location
haglund13's Review of LookoutReviewed on 11/29/18 12:33 PM
Very good at finding suspicious internet activities
CorbinCIII's Review of LookoutReviewed on 11/29/18 12:33 PM
All I have to say is I have been paying for plus.... and after 2 weeks it still is not activated
bus1boy's Review of LookoutReviewed on 11/29/18 12:33 PM
I subscribed to the Lookout premium service to protect my iPhones and iPads. When the App Monitor toggle missing from the security in the software setup, I emailed support many times over the past two days, my requests seemed to fall into deaf ears. No response. Very disappointed. Make me wonder if this is the only anti virus software in the world so they don’t care.
Retired7671's Review of LookoutReviewed on 11/29/18 12:33 PM
Turns on vpn too frequently, especially at home. Blocks all downloads from happening. I am on an ATT router and wi-fi. If this can be corrected I will give a different rating.
Trey Degwan's Review of LookoutReviewed on 11/29/18 12:33 PM
Great Great Great
ELOHIM7777777's Review of LookoutReviewed on 11/29/18 12:33 PM
I AM COMPLETELY SATISFIED WITH THIS APP!!!
Esterves's Review of LookoutReviewed on 11/29/18 12:33 PM
Thank you so much. Good job.
ooooooo,mmmmm's Review of LookoutReviewed on 11/29/18 12:33 PM
Today , when I looked at lookout in security , it wasn`t there.Why?
RedbutBrown's Review of LookoutReviewed on 11/29/18 12:33 PM
Has been great premium plus should be offer to long-standing clients
thatsrightonthe$$$'s Review of LookoutReviewed on 11/29/18 12:33 PM
I’m just saying it’s a overall good app however it needs some updating or upgrade to it when it started it’s going well then flickering a bit after a few days of activity. I’m sure it’s worth the time of purchasing overall again...
Agape-Love's Review of LookoutReviewed on 11/29/18 12:33 PM
I subscribed to premium and then plus within 48-72 hours and I have all my premium access but not my plus. I’ve had lookout for four years and now I’m having second thoughts. If I’m not able to get the plus package, then I want my money back. Still waiting for a response from someone.
Ehbiill's Review of LookoutReviewed on 11/29/18 12:33 PM
Very happy to see browsing added. Very pleased with Lookout notifications.
Cirilogy's Review of LookoutReviewed on 11/29/17 6:49 PM
Been trying to cancel this & it keeps charging me! These people are unreachable! Going to file a complaint with my bank.
Videot14's Review of LookoutReviewed on 11/29/17 12:58 AM
The only reason I really wanted this app was everywhere online it said this is the only app that will alert you on apple watch when you are too far from your phone. They took that feature away and now it is basically useless, find my iPhone does the same thing already. Please put that feature back in for a better review.
BellinghamMatt's Review of LookoutReviewed on 11/29/17 10:49 PM
I downloaded this app years ago, but decided not to use it and deleted it a couple of days later--mind you, I haven't had anything to do with it for a very long time. Now, in the last week, Lookout, Inc. has put through two $29.99 charges to my credit card just days apart. Fortunately, my card issuer's security department has reversed them and blocked future ones because of "a high number of questionable charges coming in from this merchant." Has this company become a scam?
Anfjvdd's Review of LookoutReviewed on 11/27/18 12:36 PM
Not what it use to be way less! Garbage now days!
rlxxlr's Review of LookoutReviewed on 11/27/18 12:36 PM
Ridiculous. This doesn’t fill me with confidence. Do not trust!
DennisInTC's Review of LookoutReviewed on 11/27/18 12:36 PM
I will not update and continue with the one star until the proximity alerts are reactivated.
Agape-Love's Review of LookoutReviewed on 11/27/18 12:36 PM
I subscribed to premium and then plus within 48-72 hours and I have all my premium access but not my plus. I’ve had lookout for four years and now I’m having second thoughts. If I’m not able to get the plus package, then I want my money back. Still waiting for a response from someone.
TheMadBronco's Review of LookoutReviewed on 11/27/18 12:36 PM
Our office is in the same place as their in SF. I know these people live and breath security. I run a cybercrime investigations team for a financial institution and have done so for 20 yrs and I picked Lookout because I talk to them and know their commitment to this field. Some of us have a passion for trying to make internet and tech safer. These folks are included in that. Good people great product.
BadAssBih's Review of LookoutReviewed on 11/27/18 12:36 PM
Really does a good job at keeping your computer and OS safe and runny at full speed.
bad all over's Review of LookoutReviewed on 11/27/18 12:36 PM
Lookout premium keeps telling me I have to turn cellular data on because it needs permissions it is on but have no safe wifi
fame2200's Review of LookoutReviewed on 11/26/18 12:38 PM
I reset and I pay 9.99 per month and now it is not working premium, going to cancel
Vinx Van Kray's Review of LookoutReviewed on 11/26/18 12:38 PM
When I was making a new account the login message kept saying that to my email and my password did not match even though they did. I was still not able to create a new account. So the app never got get up.
CarrieKalberg's Review of LookoutReviewed on 11/25/18 12:53 PM
No live support rep is available since I had trouble accessing my account and trying to edit to the right email address!!! 😡😡😡😡😡😡
Agape-Love's Review of LookoutReviewed on 11/24/18 12:40 PM
I subscribed to premium and then plus within 48-72 hours and I have all my premium access but not my plus. I’ve had lookout for four years and now I’m having second thoughts. If I’m not able to get the plus package, then I want my money back.
Great boogley woogley's Review of LookoutReviewed on 11/24/18 12:40 PM
I already contacted identity protection customer support because of some weird stuff going on in some of my accounts. Some of my info was on the dark web. They told me what to keep an eye out for and helped me learn what to do if something truly bad happens to any of my accounts. Recommend highly.
baldwinpark's Review of LookoutReviewed on 11/24/18 12:40 PM
Keeps sending message my device is lost.
Jimi D's Review of LookoutReviewed on 11/23/18 12:33 PM
Lifesafetyman1861's Review of LookoutReviewed on 11/23/18 12:33 PM
So far so good. Thanks
Jdjax2's Review of LookoutReviewed on 11/23/18 12:33 PM
Upgraded to the paid subscription recently because of the new features but the safe browsing is almost always yellow and indicates it is “trying to reconnect”. Then it will go green and everything seems ok. But why the false positive? Why the problem connecting when I have a very fast fiber connection?
Strattlerock's Review of LookoutReviewed on 11/23/18 12:33 PM
Good enough for what I need. A very NON annoying app, just does its job
Nickolas J. Carr's Review of LookoutReviewed on 11/23/17 4:37 PM
Overall, the app is perfect, but it needs bug, performance must improve, the lookout app does have a very high battery usage that needs to be addressed, and optimize the app to fit iPhone X screens. Oh and for future updates to this app may I suggest adding a send feedback option in the app so in that way we as customers can give you guys feedback based on the experience of using the app
SILENTMAMER's Review of LookoutReviewed on 11/22/18 12:35 PM
How am I still stuck pnprieium not plus 11/14 bought top of line yes isle this $130.00 but no credit for premium Works if these a holes would stop closing my security after I paid $130,00
markbyrn's Review of LookoutReviewed on 11/22/18 12:35 PM
I decided to give the Premium Plus a shot. I have both iOS and Android devices; the premium upgrade worked on all the devices associated with the account. Given the cost, It would be nice though if the device limit was doubled. All the features worked as advertised and was notified of an account breach that I had not been aware of. Definitely recommend if you’re not price sensitive.
better companies's Review of LookoutReviewed on 11/22/18 12:35 PM
Lookout Premium has saved me on more then one occasion - and with the immediate help of their highly trained and professional Suport Team, I was expertly guided, step by step how to recover, and always be safe against vulnerabilities — having Lookout now makes me feel like I have national army protecting me.
SushiSashimi1214's Review of LookoutReviewed on 11/22/17 6:51 AM
Cuz it sends your lost alam
Cdf69's Review of LookoutReviewed on 11/21/18 12:44 PM
I got charged $2.99 but the app keeps saying Unable to validate purchase. It took a few hours for it to start working. But seems to be working great now.
thatsrightonthe$$$'s Review of LookoutReviewed on 11/21/18 12:44 PM
I’m just saying it’s a overall good app however it needs some updating or upgrade to it when it started it’s going well then flickering a bit after a few days of activity. I’m sure it’s worth the time of purchasing overall again...
fhvffvh's Review of LookoutReviewed on 11/21/18 12:44 PM
The app keep sending me an alert that a SIM card was removed from my phone but nothing of the like has happened. My phone has not been out of my view for that to happen so stop with the false alerts.
yvonne001111's Review of LookoutReviewed on 11/21/17 6:58 AM
It’s frustrating it’s worked a few times but NEVER. In a pinch!! Registered more lost iPhones than tracked. Just saying .
xarvy's Review of LookoutReviewed on 11/20/18 12:36 PM
I have requested more than 10 times for you to allow me to change my email from gmail to iCloud unfortunately you never responded to my request very disappointed with the way you treat some customers I have read several comments many of them are bad maybe you need to improve your customer service I plan to stay with lookout for know but I’m going to move to a different security app before my next bill
Lil Bwanadik's Review of LookoutReviewed on 11/20/18 12:36 PM
Lookout has stepped over the line! Now, there is a big red number that “requires” attention for a specific aspect of the service I DO NOT WANT (Lookout’s ‘find my device’ - that totally duplicates Apple’s ‘find my phone’ app). I have “turned it off” in the controls, but the software continues to ‘notify’ me with the big red number on the app. If those big red number ‘reminders’ annoy you, don’t download this app that the developers will offer no option to turn off. I’ve been using this app for several years. I am now deleting it, once I finish his review, because the big red 1 will not go away. I guess it will be gone, now!
Chevere_El's Review of LookoutReviewed on 11/20/18 12:36 PM
Thumbs up excellent! No problems with it!
ooooooo,mmmmm's Review of LookoutReviewed on 11/2/18 9:46 PM
Let me tell you a story , when I was on safari my iPad said I had 2 viruses.And I had four minutes to get a protection app.I got lookout and couldn’t protect the iPad and I had to update it. When I upgraded it ,it said security secure.How to access location:go to settings go down until you see lookout and in the right you’ll see location and turn it on
Moni$$'s Review of LookoutReviewed on 11/2/18 8:53 PM
Help please call me at (469) 456-3522 Monica Eastridge
Trena3628's Review of LookoutReviewed on 11/2/18 6:37 PM
ABSOLUTELY THE REAL DEAL!! Get this app and pay for the premium, sit back and get ready. You will be shocked. Thank you Lookout for delivering what you promised and more. I called about an alert and spoke to Patrick.. he is phenomenal!! GOOD JOB LOOKOUT!!
Crazy-Q's Review of LookoutReviewed on 11/2/18 3:13 PM
The option to backup contacts is no longer listed or available any longer. That’s what I mainly use this app for. My carrier tried to resolve it, but advised me to contact developer directly. Here I am. Please offer this option on the FREE list. Once that is back, my rating will go up. Thank you.
Chi-townTroy's Review of LookoutReviewed on 11/2/18 11:26 AM
My#Life122315's Review of LookoutReviewed on 11/19/18 12:34 PM
Roxxyred's Review of LookoutReviewed on 11/19/18 12:34 PM
I have repeatedly responded to have a name removed from my account. It is still there so I will be canceling my account and trying. New service! Pretty disappointed This has been an issue for well over 5 months
SILENTMAMER's Review of LookoutReviewed on 11/18/18 12:31 PM
How am I still stuck pnprieium not plus 11/14 bought top of line yes isle this $130.00 but no credit for premium
Chole0414's Review of LookoutReviewed on 11/18/18 12:31 PM
I have it on my phone and iPad. Absolutely love it. Best security system I’ve ever had!
2018 tj1's Review of LookoutReviewed on 11/18/18 12:31 PM
No backup anymore. Useless!
aaaaaaaaro's Review of LookoutReviewed on 11/17/17 8:20 PM
No alert when I’m about to be disconnected from my phone. No
IdahoMusicMan's Review of LookoutReviewed on 11/15/18 12:40 AM
Well designed. I am not sure how I got along without it.
nastynyce's Review of LookoutReviewed on 11/14/18 5:44 PM
Why doesn’t the permanent icon appear on my iPhone XS Max?!!? Also,why doesn’t the key symbol also appear for VPN,on my iPhone XS Max?!!?
darling 02's Review of LookoutReviewed on 11/14/18 12:12 PM
Really enjoy it's keep me safe although some one had hooked on to security here and I had to start over keep up good we ork
Chulomarine's Review of LookoutReviewed on 11/13/18 9:58 AM
Keeping it short n sweet....this is outstanding and to this day ,(so far), all is well!
Looktheheckout's Review of LookoutReviewed on 11/13/18 5:15 PM
All Support offers is frequently asked questions (FAQ). I have been a Premium member for years but trying to change my iPad from Basic to Premium is frustrating at the very least. I changed my main email on my iPad to my gmail account that Lookout is registered under (as recommended by Lookout) but the Lookout app won’t let me change the email address on it. Other than being stuck with the Basic version on there, it’s been fine.
Dr Benner's Review of LookoutReviewed on 11/13/18 12:30 PM
I have had this for three years now it runs flawlessly in the background and does everything it makes me feel very very well protected
geemuny70's Review of LookoutReviewed on 11/12/18 3:38 PM
I paid for the premium plus service and yet I am not receiving that service. That is called fraud and theft. BEWARE OF UPGRADES!!!!!
mizmikeys's Review of LookoutReviewed on 11/12/17 8:26 PM
Kind of hard to REGISTER when you can’t! I enter my email address then it says Password, then I get a box that says “ EMAILS DO NOT MATCH”. Deleting this after trying for 1/2 hour!
nozymozy's Review of LookoutReviewed on 11/11/18 5:09 PM
Zurcman's Review of LookoutReviewed on 11/11/18 3:04 PM
has no apple watch option, some review website state you do.
Mikewht50's Review of LookoutReviewed on 11/11/18 10:17 AM
This app is excellent in keeping my devices safe!
ooGloryoo's Review of LookoutReviewed on 11/10/18 4:52 PM
I started using Lookout, many, many years ago. Back then there wasn’t anything like it on the market and it was worth whatever I paid for it back then. Today, I don’t think it is worth it. I have to disable breech report because it will notify constantly, on the same one! Every day for over a week, being notified that Facebook (for instance) has a breech. Also, it tells me 12 times a day that my WiFi is safe. They need to correct their issues before expanding their service.
aervin717's Review of LookoutReviewed on 11/1/18 9:44 PM
wonderful application everyone should have
JimmyJoeJimmyJoe's Review of LookoutReviewed on 11/1/18 3:21 PM
Disabled safe browsing but wants to keep installing the VPN profile. This profile stops my own VPN working if it's installed. It asks me fifty times a day to install the VPN profile. This app shall be removed soon if not fixed.
Anubis831's Review of LookoutReviewed on 11/1/18 10:32 AM
You almost forget that it’s there doing what’s needed to keep your personal info safe. The app is not drowned in adware or annoying pop ups. It’s features are easy to glance at and use.
Dnastyy19's Review of LookoutReviewed on 11/1/18 10:00 AM
Can’t find a lot of people that live in my area
False Warning's Review of LookoutReviewed on 10/8/18 12:08 PM
I received an alert from the app saying my operating system had been modified. I contacted Apple support who told me this was a spam message. There’s no option in this app to contact app support on this.
AnnaBinJaxBeach's Review of LookoutReviewed on 10/7/18 2:03 PM
A great app that keeps my iPad safe and secure. I love it!
cdub1856's Review of LookoutReviewed on 10/6/18 5:37 PM
I was wondering why my battery seemed to be depleting so fast and I ran across the battery usage indicator and it said Lookout was using 65% of my battery even though I NEVER opened the app. Needless to say I deleted Lookout and my battery is now holding a charge much longer.
Pc23a's Review of LookoutReviewed on 10/31/18 9:09 AM
I pay for this service every month! With the most recent update, it will not let me login to use it! I even went as far as resetting my password AND uninstall then reinstall! Very disappointed! I have all the current versions of my operating systems for my devices!
Donluv215's Review of LookoutReviewed on 10/31/18 7:06 PM
I’m not gonna let this app take my rights to be in a class action suit read the fine print
Robert Raymond Britz's Review of LookoutReviewed on 10/31/18 6:39 PM
A great service that always makes me feel a bit more safe in these uncertain times
Blueguy21's Review of LookoutReviewed on 10/31/18 6:34 PM
Used lookout for years since they first came out. Used on Android and iOS works great on both!
Suzzieevs's Review of LookoutReviewed on 10/31/18 6:21 AM
And pics are gone when I did my yo date ???
adrian1229's Review of LookoutReviewed on 10/31/18 3:19 PM
Nice and and gives you the warnings you need and monitors safe apps.
W8TGN's Review of LookoutReviewed on 10/31/18 1:14 PM
So far so good
kissafrog's Review of LookoutReviewed on 10/30/18 8:49 PM
System advisor says my operating system is out of date. I am running IOS 12.1 on IPAD MINI 4...... This software LOOKOUT is really a waste of money and a big joke... Do not waste your time or money......
jay20000000000's Review of LookoutReviewed on 10/30/18 5:50 PM
LAME can’t even run a scan and it didn’t rid who hacked into my phone. Boooooooo
BobTheChief's Review of LookoutReviewed on 10/30/18 3:41 PM
when you enable safe browsing the VPN implementation is so buggy that every time i transition from Wifi to LTE my internet becomes useless... i will cancel this subscription immediately. AVOID
Peter1862's Review of LookoutReviewed on 10/30/18 12:19 AM
Been using this app for years. Never any problem and always alerts me to issues.
Love the Lookout's Review of LookoutReviewed on 10/30/18 10:35 PM
Nice first of all it’s free; then second that it protects my identity as well. Glad it’s option when I can’t pay.
ilovetosew44's Review of LookoutReviewed on 10/3/18 2:05 PM
I have had this app since 2012 and now that I need it I am having difficulty finding my tablet. There is no way to reach a person to speak to, only the FAQ section. My tablet is turned off so it can’t be located. I have enabled the scream and wipe feature but don’t know if it will work because it’s an older android. Will be looking for a company that I can contact personally in the near future! Very disappointed!!!!
JRM2617's Review of LookoutReviewed on 10/29/18 6:53 AM
This app protects the phone from malicious websites. Well-done, team.
Tracy Goldstein's Review of LookoutReviewed on 10/29/18 3:37 PM
Williamdean3's Review of LookoutReviewed on 10/29/18 1:00 AM
This app is a scam
..Ryu..'s Review of LookoutReviewed on 10/29/18 11:51 PM
I have the premium version that only cost $30.00 a year. My wife and I have had this on our iPhones for about 18 months and while other friends of ours are dealing with viruses infecting their network, routers or modems, we’ve had none. It lets you know the network/URL you are visiting is safe, or warns you it is unsafe and you then have the option to continue or not.
Chxto's Review of LookoutReviewed on 10/28/18 8:23 PM
Really good easy to use app for good protection
sterdick's Review of LookoutReviewed on 10/27/18 9:44 PM
I like the way it works so far
Bible on iPad mini's Review of LookoutReviewed on 10/27/18 1:37 AM
Ever since I started using this app I have had peace of mind. When I needed to speak to a customer representative, I received excellent service and advice. Thanks, Lookout.
Mike042's Review of LookoutReviewed on 10/27/17 2:53 PM
I originally installed this app to notify me if I walk off and forget to pick up my phone. All it takes is one time of leaving your phone behind and realizing it when you get halfway across town and frantically going back to get it. This app no longer supports this feature and is totally useless to me now. You would think Apple would have this feature built into their iwatch/iPhone. Hopefully one day they will.
waylander16_02erp's Review of LookoutReviewed on 10/26/18 4:35 AM
Lookout is by far the best security app available for iOS. The latest feature, Safe Browsing, seems very promising!
thisisanotherdumbrequirement's Review of LookoutReviewed on 10/26/18 12:54 AM
It is irritating the user isn’t able to select all portions of the application to disable. If the user doesn’t want locate device enabled, then allow for this instead of disallowing and displaying annoying notifications.
chudakka's Review of LookoutReviewed on 10/26/18 12:33 AM
Must have app for mobile security. Easy to use and great features.
Warms74's Review of LookoutReviewed on 10/26/18 10:42 PM
I downloaded the app opened it. You have to sign up for an account. I tried. I was told to try again later. I did. I was to my email and password did not match. I not sure how much I will like this app. Right now I don’t.
Illerj's Review of LookoutReviewed on 10/26/17 8:59 PM
There is a known issue that this app doesn’t not work unless in the forefront on iOS 11. If it is in the background regardless of your settings you cannot track your device. I have been told by lookout that this will be resolved but I don’t know when.
dsw2988's Review of LookoutReviewed on 10/25/18 8:42 PM
I first heard about this app on 60 Minutes (CBS). The free version of the App is awesome, and the price for both upgrades available is absolutely reasonable. It notifies me when ANY service I’ve subscribed to has been breached w/some fairly detailed info regarding the nature of that breach. The function I’m particularly happy with, is that Lookout tells you when any WiFi Network you’re using is safe to use. This has come in handy numerous times. I have upgraded to Premium Plus; and again, I love this App!!!
BlessY'all's Review of LookoutReviewed on 10/25/18 1:24 PM
In an effort to have a paid subscription service you seem to have buggered up your free app. Mine just started a horrible alarm until I unlocked the app, all for no reason. I won't put up with this crap. I don't really see why I need it anyway since I have Find My IPhone.
Alexis-Miami, FL's Review of LookoutReviewed on 10/25/17 6:41 AM
I have had the app for several years, today I deleted as I tried several times to reset my password and never received an email. Could not find a phone number to call customer service or tech support. You made my decision easy and you lost another customer.
ChefCurry420's Review of LookoutReviewed on 10/24/18 9:44 PM
Best app for protection and locating a lost phone
Coscoroba's Review of LookoutReviewed on 10/24/18 7:26 PM
Went raw and became almost dysfunctional. It feels like the free version doesn’t want to go back to the original frame, but got stuck into some midway setting up state that looks ugly and keeps you scratching your head, because there is no way out of it!
Daryl Parker's Review of LookoutReviewed on 10/24/18 2:34 PM
This App stops local thieves from trying to steal data or other information while using local Wi-Fi. The update has improved everything.
kissafrog's Review of LookoutReviewed on 10/24/18 10:28 PM
Tried to update to premium with your new updated app for IPAD AND THE DAMM UPDATE did not work....on an ipad mini 4 ios 12.1. it figures........
markbyrn's Review of LookoutReviewed on 10/23/18 2:30 PM
And with very limited iOS functionality, it’s time to remove it
_krobar's Review of LookoutReviewed on 10/22/18 3:09 AM
Only downloaded this app for functionality that the developer has apparently removed. Without the Apple Watch app, this app is mostly useless. The developer should state in the app description that this feature no longer exists so people don’t have to bother downloading and installing it.
Tao Ranger's Review of LookoutReviewed on 10/21/18 10:59 AM
This app won’t allow me to log in. “Email and password don’t match.”
Rogerh888's Review of LookoutReviewed on 10/20/18 10:53 PM
No known or apparent problems with this app works with Apple 12
KMHG 7's Review of LookoutReviewed on 10/20/17 7:15 PM
I updated my software and now apps that used to have access to my photos no longer do, including this one
Ewgaboga's Review of LookoutReviewed on 10/2/18 2:22 AM
Jdjax2's Review of LookoutReviewed on 10/2/18 10:16 AM
Received notice this summer that there would be a major change to Lookout with some features going away but also a new feature called safe browsing. I was excited to hear that. It’s now October and nothing yet! Where is the new version? The lack of info is frustrating....
A. Little Bird's Review of LookoutReviewed on 10/2/18 10:12 PM
Came pre-loaded with T-Mobile. I got rid of it quite some time ago and never used it, but apparently even though it was a free account, it still texts everyone in the family plan that the premium subscription for $0.00 for my phone is going to renew. Seriously? There is nothing in the system that says not to send stuff like that to free accounts? For something that simple, it leaves me feeling doubtful of the app’s effectiveness for more complex tasks. So this will be going away again once I post this review.
Basilia8's Review of LookoutReviewed on 10/19/18 5:46 AM
Good at sending reports and creating a firewall of wreaking havoc. Maybe it’s uninstalling time. It’s slowing down my iPad mini2. VPN suggested uninstalling the lookout security app but I thought it was bad advice as VPN ain’t no saint in the department of good apps. I’m sick of this app purporting itself to be so good and yet create so much hellish havoc and btw when I get a new iPad I will refuse to use lookout app on it!
Itachidragon's Review of LookoutReviewed on 10/18/17 6:40 PM
This darn thing was on my phone for 15 minutes and it dropped my phone’s battery 20% and made the phone overheat in a 70 degree House, uninstalled. Fix this garbage or remove it from the App Store
AcmeToyzTechnogeek's Review of LookoutReviewed on 10/17/18 1:02 PM
I’ve been a loyal fan of Lookout for years. But since upgrading my iPhone to iOS 12.0.1 I’ve seen consistent power drain overnight when nothing is running except Lookout in background. I’m not backing up photos or anything else that would account for the drain. iOS Settings >Battery shows that Lookout is active for 11 to 17 minutes out of each hour overnight. If I start with 100% charge, unplugged, five hours later the battery will have only 75-80 % power. I’m giving only 3 stars, but would give 5 except for the power drain. Please fix this!!
Vineygautam's Review of LookoutReviewed on 10/17/17 3:01 PM
Deleted this app after finding out that this app keeps running in background even background activity is disabled and burns battery. This started happening after iOS 11 update. My phone will heat up and after deleting this app my phone is back to normal
big no sweet 's Review of LookoutReviewed on 10/14/17 5:26 PM
This appears to be the best in theft deterrent but in the iPhone is has become privacy violator. Now knows whether My Phone is using the latest iOS or not. I got the company over 1500 downloads in my company. The only reason anyone get this app is for the find my phone locator. That lookout has not innovated the only thing lookouts done is to move around the Graphical user interface and add features that your phone is already built with. Making this app a 95% prop app
Giant567's Review of LookoutReviewed on 10/14/17 1:08 AM
I used to love this app! I was it’s best cheerleader and thought it was worth the premium price year after year, but alas like many others it became too big to care about its customers and no longer available for contact. After the last update, I got multiple error messages and couldn’t sign in, that I thought would be an easy fix. But after 5 days and 10 emails which were insensitive at best, and downright confusing and misleading at worst, I parted ways with the app. I’m saddened that an App that had such potential in the beginning and is definitely in need today has become run of the mill, and completely unresponsive to customers.
ilovetosew44's Review of LookoutReviewed on 10/11/18 9:58 PM
I have had this app since 2012 and now that I need it I am having difficulty finding my tablet. There is no way to reach a person to speak to, only the FAQ section. My tablet is turned off so it can’t be located. I have enabled the scream and wipe feature but don’t know if it will work because it’s an older android. Will be looking for a company that I can contact personally in the near future! Very disappointed!!!! I have tried to submit this review since The end of September with no avail!!
Havoc 9994367812's Review of LookoutReviewed on 1/7/18 2:24 PM
It does nothing useful anymore. I am removing it from my iPhone and getting a different app. This app just uses up memory space and hogs battery life. DO NOT DOWNLOAD.
Sippigurl87's Review of LookoutReviewed on 1/6/18 3:51 AM
I haven't ever needed it in all the years since installing it and when I did it could not be located. I have my phone back and in my hand, it's on and all settings are correct and it still can't be found on the website lookout.com!!! Update: I finally got it to scream and it still says can't find it!!!! What use is this app???
Chicago central's Review of LookoutReviewed on 1/23/18 4:37 PM
THEN CAME THE KNOW ABOUTS OF SS7
Davekyte2's Review of LookoutReviewed on 1/22/18 6:18 PM
That was the only thing I got it for
Pringle_God's Review of LookoutReviewed on 1/16/18 11:49 AM
Look at the title
TLinTucson's Review of LookoutReviewed on 1/14/18 4:30 PM
This app is the most confusing app I’ve ever downloaded. Got it so I can be notified if I leave my iPhone behind. I cannot find that option anywhere. Wasted an hour on this absurdity.
Sunnyazguy's Review of LookoutReviewed on 1/13/18 10:04 PM
I too, have had this app from the very start...Now they take your money and provide ZERO CUSTOMER!! If you like that kind of thing then they are perfect for you...
Epyon001's Review of LookoutReviewed on 1/12/18 1:12 AM
Bought an Apple Watch Series 3 and could not get it to connect to wi-fi. Calls to Apple Care, visits to the Genius Bar, and a replacement watch did not solve the problem. Read a thread on the Apple Support Community and deleted the Lookout app- problem solved. App worked fine, just interfered with the watch’s ability to connect to wi-fi.