Irfr App Reviews

The app worked fine on my iPhone 5S until the latest iOS 12 update. Perhaps a patch is needed?!?

This app makes is so so easy to control my EOS console while roaming onstage. It is so much easier to pull out my phone and use the simple and easy-to-use app than pulling out a nomad or running back up to front of house every time I am checking things onstage. Thank you ETC for this app! Love it!

It appears this app no longer works with ETC Ion consoles. When we attempt to connect to its IP address, it doesn’t recognize or read it as a valid address. Oddly enough the classic (legacy) version of this app does work. I expected more from a company with such a valuable product.

Disappointed. Textual. Doesn’t utilize the graphical Power, flexibility, intuitiveness and beauty of the iPad. It should basically be a touchable, shapeable Magic Sheet. Not a hard representation of the light board face. You were ahead of your time in light board software. But need to catch up in the current paradigm: wireless screens. I’ve ideas. If you want, get in touch.

It pretty much does what it should. It’s no replacement for a console, and you can’t patch fixtures, which would be one of the best possible uses for it. Also, it needs an update to take iPhone X bottom safe areas into account; right now the tab buttons overlap it. Add patching and fix the layout issue, and it’s a five-star rating!

I've has the app since August and have used it on several productions with my Ion. My major complaint is that it looks and acts the same as the actual RFR. I hate having to constantly change modes to accomplish anything, and I agree with the earlier reviewer that the ability to turn on lights by address (dimmer) is a huge oversight. Battery life is okay - much better with my 3G iPod Touch than my old 1G. All all a good app and useful addition to the ETC lineup.

This is a great remote. Finally I don't have to run back and forth to the console.

This is the update I have been waiting for! The refreshed look is much better and the only part that still looks dated is the low resolution lcd display. The only two features I would really love to see is the ability to apply effects and also to choose gels in the color picker for patched LEDs instead of just getting a color wheel.

I really like the playback functionality with the new version. Makes doing remote playback so much easier than lugging the ION console down the steps. The only thing I wish it had was away to do the [Go To Cue] [Out] command. That would be spectacular.

After the most recent iOS update this app no longer works!!!!! Please fix this ASAP.

You have no idea how nice it is to be able to run cues from the stage. This is a stable app and I have no complaints.

Very easy to set up, easy to operate and insanely fast response time, no lag at all. Only reason for a 4/5 rating is because every time I go to build a cue, I type in the address of the next light and it clears the previous one, help! Would love to see the patch and record cue option in the next release.

I seem to get a lot of network timeouts and disconnections both on my iPad and iPhone and then it won't allow me to reconnect until some unspecified time after. please fix! this app is so awesome, if only this problem could be fixed. it used to work like a charm when I first had it.

This is a phenominal solution for a remote Ion and Eos!

I've always loved this app, but it needs to be updated when the console software is updated. There are a lot of qualities of this app that are great, but I want to see the new capabilities of the current software be matched by this mobile solution. It's been a while since I've seen a major update, yet the console has grown significantly.

Great to see an update to this app. Worried I almost updated and lost ability to use Cobalt. Is there a planned app upgrade for Cobalt users??

Couldn't get the app to work and the ETC tech rep couldn't make it happen either.

It's getting harder to use and I neeeeeeed it...

I love this app but it would be nice to see "virtual submasters"

Awesome app! Totally useful! If you guys could just update it for iOS 8 and iPhone 6 though. That would be great! You guys are awesome!

Finally, this app was updated. Much more beautiful. Now I'm looking forward to additional features in the future.

This was a very helpful app when I first got it, but now it will only work on my mk1 iPad and iPod. Connection to my iPhone and mk3 iPad are impossible; don't even bother, you'll waste less time simply hauling your console to FOH. Yes, I know the proceeds go to a good charity, but for $50, this app needs better attention than its getting. For modern/current mobile devices, I CAN NOT RECOMMEND. Even at its best, WiFi set up is FAR too complicated.

You know I miss my old remote focus unit. The one with the hardwired cord and the hidden power switch on the side. The radio remote focus unit was nice, but limited. When ETC announced this app, I downloaded it as soon as I could and I haven't looked back. iRFR is an excellent cross between a fully functional console remote and encoder list and a designer's note pad. I highly recommend anyone who has a compatible desk make the investment.

App promises to be very useful, but doesn't work properly on iOS 10. Can't change settings, so I can't playback cues. Come on guys! For $50, I should at least be able to get basic functionality!

This app has made things so simple for me, it saves me so much time not having to run to the console every time that I need to change something. One suggestion that I have is, it would be so great if you could add a feature that would allow you to use the app to turn the console on. That would give be great, thanks!

I love the app., but it seems the address button doesn't work on the latest release. Somewhere a better documentation for the app. is needed for navigation of the iRFR. Otherwise it's a good tool...

The app does a good job at what it should, it works as a remote for the latest ETC consoles. I tested on an EOS and could control it just fine. A few qualms, but nothing major, I'd like to see a dimmer button to turn on individual dimmers, as well as the possibility for future additions beyond the standard RFR capability. The only problem I had was that I had to read the manual to figure out what the "password" was. It turns out it's the console name, but ETC, can you please make theat more clear in the app itself? Otherwise, it's a great product and I'm proud to own it and support Behind the Scenes.

I would love to see functionality move more towards virtual screens to flip between what would be the Tabs on the EOS and a virtual keyboard, than this type of mimicking of the remote focus unit. With an IPad, the touch screen capability could open up more possibilities for editing submasters, palettes, etc. the app feels a bit limited for what I need it to do.

This app has saved me hours from running back and forth to the board. It also allows me to record cues in the house without moving the board down. The only downfall is that it hasn't been updated since the iPhone 4 and we have now reached the iPhone 6! The app still hasn't been updated for a bigger screen. I hope that happens sometime in the future. It is really annoying because I spent $50 on this app and it is not $50 app quality.

Good application but needs a update for the new IOS

Before the latest software update everything worded fine enough. Now, nothing can connect to the console. That's really poor planning. You guys need to fix this ASAP.

Great tool at a great price.

For a combined cost of about $350 for an ipod touch, wireless router, and this app, you can have a full function RFR device. For that reason alone, I'd buy it again in a heart beat. Add an iPad, which allows for notes to be taken on individual cues and you've got a great system. But, there are some issues and improvements that need to be made. The device often disconnects from the console. Some days it will last for hours with no problem, some days it will disconnect about every minute (and yes, I pulled out a stop watch). This is a more of a pain if you're in the Cue List, or Playback screens as the button to return to the Welcome screen will vanish and a force close is required. Most of the time it's mearly an annoyance. In Cue List, and Playback, the timing column is almost useless. It displays only the overall cue duration (including any delays), not the split up/down time. This makes it very difficult to take accurate notes during tech about timing issues. On the plus side, the moving light pan/tilt control is wonderful, and usually more accurate and less frustrating than the virtual moving light control on the Element. I have iPod Touches equiped with iRFR and Lightwright Touch in the hands of both of my electricians and will never regret this decision. They now have everything they need for preshow checks and trouble shooting in their pockets instead of a 3 ring binder and RFR device clipped to a belt.

Great app to use while wanting to move around. The only thing that would be nice is if you could record cues and submasters from the app. Makes it hard to program when needing to go up to the stage and run all the way back to the tech booth to record changes.

This app is dynamite. Now I always have a focus remote with me. Yes, I lose connection traveling through back hallways, but the same thing happens with the ETC RFR. I couldn't be happier. Considering that money goes to a good charity, it's the best money I've ever spent on an app.

Cannot keep it connected. See in forum that many people are having the same issue. Very expensive app for it not to work. Yamaha cranks out a free app with more functionality and updates often. Come on ETC! You're better than this!

I have been using this app for several years and have been thrilled with its functionality. It is a tremendous savings over a traditional RFR and is extremely capable with the ability to patch and park! When I combine it with a VPN it has even saved me several trips back to the theatre as I make minor tweaks from my phone. This app is a must have for anyone with an Eos family console!

Love the app, has been very useful for the application it's used in. We use the app with an ion console, mostly used for playback of cues. The newest update has been problematic, its slow, has a hard time connecting to the console (via wifi) when connected it has a very obvious delay when playback is used. (which causes cue jumps which can be a nightmare when using in any production). Also will drop the connection in the middle of playback. Thought this could be a problem with my wifi, after checking into it, the only changes have been the update of the app. Thank you, hopefully these issues can be remedied soon

I have been using this app for last 3 years and it has been awesome. Viewer with the newest update I can’t use it anymore. The app still sees the console but it says “the remote is disconnected” Tried to delete it and create a new one obviously with the same console name since everything is the same plus the regular updates on council, iPhone and the app itself. Does anyone has similar problem or does is know how to fix this “remote discovered” Thanks