stevezxcvbnmlkjhgfdsa's Review of EncryptmeReviewed on 9/9/18 8:38 PM
This app can work well (when it does). It usually doesn’t though and there in lies the problem. This my second vacation to Europe and it just won’t connect , deleting and reinstalling sometimes helps but that doesn’t work most of the time. What s time waster this app is. I hate paying money and then have to connect to an open WiFi. Do yourself a favor remove this app from your phone and never use it again. It is garbage
NIXZPIXZ's Review of EncryptmeReviewed on 9/4/18 3:16 PM
Easy to use, integrates with my work and home networks. All devices work without issue. Switches from wifi to cellular without any problems or effort on my part.
taylor swift lover:)'s Review of EncryptmeReviewed on 9/3/18 6:12 PM
Never works now, have had for a few years. Always says I’m not connected to WIFI when I was. Reinstalled App still no help. Canceling
CopperRaven's Review of EncryptmeReviewed on 9/2/18 7:07 PM
I love that it detects that you’ve connected to a new, potentially untrusted WiFi (like a hotel, coffee shop, or airport), and can automatically secure the connection. Other VPN’s I’ve used required that I manually secure my connection. Over time, the app eventually stops working. The behavior will exhibit as: it won’t auto-connect, or it will connect but the connection will have 100% packet loss, or it won’t connect at all (manually or automatic), or it won’t allow you to designate a new WiFi connection as trusted. Basically it becomes unusable. The resolution as of 4.2.1 is to reinstall the VPN Profile via an in-app action, which saves you from having to remove and reinstall, which was the old fix. This is awesome because it shows the developer is aware of issues and actually working to improve. Unfortunately as of the last few weeks, the service has become basically unusable. I have to reinstall the VPN Profile almost everyday, and when it does work, the connection speeds are so slow that I have to sacrifice security over productivity and just disconnect so I can get things done. I really want love this app, but it’s in dire need of horsepower and stability.
Fiddlocity's Review of EncryptmeReviewed on 9/17/18 2:48 PM
Keep the app updated to keep its auto function working properly.
Docsta80's Review of EncryptmeReviewed on 9/15/18 4:35 PM
Love this app. Gotta love the ease of it to be secure on public networks.
runnerd2's Review of EncryptmeReviewed on 9/11/18 3:47 PM
I’m currently in Lausanne Switzerland and was trying to retrieve my mail. I keep getting error Messages that my e-mail account is not properly configured. I switched the server from fastest available to Europe. Still not working. On a lark I turned off the VPN and immediately I received new e-mails and my sent mail went through. I had this happen previously in Europe.
ReallyNotSurprised's Review of EncryptmeReviewed on 9/1/18 12:40 AM
Convenient, but VPN network is unreliable and flakes out too frequently. Have to keep manually choosing different sites instead of the ‘fastest available’.
nonicknamesareactually taken's Review of EncryptmeReviewed on 8/7/18 3:02 AM
We left our phone on airplane mode while traveling from the States to Europe so we used WiFi a lot. We felt much more secure knowing encrypt.me was making sure our connections were safe!
pkirby11's Review of EncryptmeReviewed on 8/5/18 4:21 AM
So far so good, I have a subscription through eero plus and have to say I’m loving it so far.
paulhimes's Review of EncryptmeReviewed on 8/5/18 3:57 PM
Encrypt.me makes it easy to manage which networks to encrypt and which to trust.
bobbiztrav09876's Review of EncryptmeReviewed on 8/21/18 11:58 PM
No functionality with gogo in flight WiFi which makes it less beneficial
sneakersteve's Review of EncryptmeReviewed on 8/20/18 12:34 PM
No good. Can’t connect to blocked sites.
Anti-App's Review of EncryptmeReviewed on 8/14/18 1:11 AM
Suddenly my iPhone could not get email or send email or access sites like Google news. A few hours before it was fine. I rebooted twice, tried using WiFi (which others in the household could use) and tried using cellular data. Incoming messages did not arrive and outgoing ones stalled in the outbox. In Settings the VPN toggle was flickering from on to off and back. I deleted encrypt.me from the phone and Immediately outgoing messages were sent (except for one, a reply, which disappeared) and incoming ones arrived. Other replies to that message went out. This is the second time this has happened (last time in May 2018), at which point I installed the newest version. I have no record of a more recent update, and my practice is to each app when I get a notice thru the App Store it thru the app.
Puakia's Review of EncryptmeReviewed on 8/14/18 12:36 PM
Dependable, affordable peace of mind! I wouldn't be without it across every device I own. Thank you to wonderful devs who are always responsive and genuinely happy to help. Easy to set up, always easy to keep updated. Nothing complicated for the less tech savvy among us!
Smitty_'s Review of EncryptmeReviewed on 8/11/18 5:28 AM
I’m using Encrypt.me with my eero Plus account. It is probably the best VPN service you can find. A great company with secure infrastructure and American owned.
Can I Trust U?'s Review of EncryptmeReviewed on 8/10/18 9:45 AM
I trust Encrypt.me with things like my credit card number and pin, and maybe even my social security number I don’t even have to check if it’s encrypted, because it encrypts almost immediately!
Steve Davidson's Review of EncryptmeReviewed on 8/1/18 2:41 PM
I’ve been using Encrypt.Me since before it was Encrypt.me (when it was first released as Cloak) and at that time I gave it five stars because it just worked. The auto-protection feature was (and is) exactly what I need, as is the fact that settings sync across devices. A couple of years ago, when ownership and (presumably) the development team changed, Encrypt.Me became buggy and unreliable and I downgraded my review — and I started to look for an alternative. I am happy to note that things have improved greatly, and I am re-submitting my review with five stars. The basics are all there (protection from the local LAN, reasonable price for unlimited data) as is the ability to specify the emergence point (which is much improved). But the Connect on Demand implementation is excellent (and is the main reason I use Encrypt.Me).
Stuart Malone's Review of EncryptmeReviewed on 7/9/18 11:17 PM
I got this through the Eero Plus program, and like it much better than my previous VPN, VPN Unlimited. The app lets you distinguish between trusted and untrusted networks (even cellular), so it doesn’t slow things down when you’re on a trusted network. I also prefer getting my VPN service though a US (rather than Ukrainian) company. Some apps get confused when I move from one network to another with VPN enabled, but a quick toggle off and back on in the app fixes it.
ciendolor's Review of EncryptmeReviewed on 7/7/18 11:23 AM
But the vast majority of the time it works great, easy to use
Wende :('s Review of EncryptmeReviewed on 7/5/18 4:42 PM
I have used this vpn for years - started using it when it was Cloak - and have never had any problems since I started using it, no matter where I’ve traveled. I’ve tried other vpns, but nothing has compared to the ease and, most importantly, the reliability I have found with encrypt.me. I’ve recommended it to friends and family over and over again. The subscription spans/rates offered are very reasonable. Love, love, love this app/service.
jcloud23's Review of EncryptmeReviewed on 7/4/18 2:53 AM
Very easy to use with a high quality of effectiveness!
rickflybig's Review of EncryptmeReviewed on 7/27/18 6:31 PM
Used to work well. Now, it prevents logins on hotel wifi networks. When vpn is selected “off” in settings, it won’t remain off! Turns itself back on within one second!! When activated in hotels, it quietly turns itself off.... often!!! No notice. This drives me crazy!! Even disabling auto-secure does not remedy its persistence in trying to secure the connection. I have to uninstall the app then reinstall. Thinking about changing vpn providers if this isn’t fixed soon! iphone X t mobile
tzmgl's Review of EncryptmeReviewed on 7/27/18 3:53 PM
please update soon
joe_it's Review of EncryptmeReviewed on 7/25/18 9:22 PM
Works great, sometimes I forget when it can’t enable the VPN connection and I have no internet. It would be nice if it prompted you when this happens.
Gaspassin's Review of EncryptmeReviewed on 7/23/18 3:29 AM
Tested DNS leak and this appears to be working.
CJC0201's Review of EncryptmeReviewed on 7/19/18 12:27 AM
I guess some public WiFi networks are hard to connect via VPN’s. Still have problems with Encrypt ...
aromero02's Review of EncryptmeReviewed on 7/19/18 11:19 PM
This is a very simple app to use and it has never failed me. I have never had any problems with it. Great job!
ElwoodBlues's Review of EncryptmeReviewed on 7/18/18 6:56 PM
Still not perfectly reliable, but very good. Best VPN interface I've seen.
a2jc4vr's Review of EncryptmeReviewed on 7/18/18 2:38 AM
It was like night and day the moment I turned the VPN on- but then it only took the hacker 4 days to shut wifi down and turn my VPN off - I found my remote was still on - turned that off and all is well again!
Non-starter's Review of EncryptmeReviewed on 7/18/18 12:06 PM
Tired of battling to maintain secure connections in my iPad and iPhone.
blew2020's Review of EncryptmeReviewed on 7/11/18 10:16 AM
Simple Configuration, Easy Auto-connect, by far the best out there!
hello!!world's Review of EncryptmeReviewed on 6/7/18 2:27 AM
I loved it when it was Cloak. I don’t know if there are any changes other than the name, but this is the first time I have used it in its current incarnation, and it’s one of the worst apps ever. The auto secure simply doesn’t work and even after I manually connect it, it drops connection all.the.time. What’s the point of a VPN when it’s extremely unreliable and exposes you to unsecure network all the time (we don’t always notice immediately). This happened in four different hotels I haves stayed this week, while there never was a problem when it was Cloak. I will never use it again.
LlewellynPhotography's Review of EncryptmeReviewed on 6/3/18 2:31 AM
No issues what so ever I’m very satisfied with the app
bRadz28's Review of EncryptmeReviewed on 6/26/18 10:14 PM
I am an advanced user - I manage an it staff for a living. I was mentally prepared to spend a solid 5 minutes manually putting in vpn settings. Pleasantly surprised with the setup process. This app seems to just do its thing and keep my data secure.
Atomic Biotic's Review of EncryptmeReviewed on 6/23/18 9:29 PM
insertclevernamehere's Review of EncryptmeReviewed on 6/16/18 9:57 AM
I turn it on, but any IP scan still shows my actual location. I can’t see what this is really doing for security.
Signalfanboy's Review of EncryptmeReviewed on 6/16/18 12:30 AM
That’s pretty much all you need to know!
dcgirl1969's Review of EncryptmeReviewed on 6/16/18 12:20 AM
We have the worst hackers in our bldg. Because of it we can’t have WiFi or cable because we only have xfinity/Comcast and their routers are apparently quite easy to hack. So we depend on our devices for entertainment. But they get into those too...have been through 15 phones in 4 yrs! I just had gotten yet another one & this time got an “expensive” phone. Yet once again after a few weeks starting showing signs of hacking & could get good reception or even complete most calls. That all changed once I got Encrypt Me!!!! My signal has gotten better,no more dropped calls,no more battery running in the background for no reason, no more strange texts/emails/calls etc. After one day I’ve seen so much improvement I even canceled my service appt at the phone place this weekend. Rating this 5 stars and going to tell everyone about this app. You guys are lifesavers! Thank you for creating this app.
jtx00's Review of EncryptmeReviewed on 6/14/18 9:12 PM
Excellent vpn. Smooth and clean interface and fast servers.
WDW1Fanatic's Review of EncryptmeReviewed on 6/11/18 5:59 PM
Unlike some other VPNs that require specialized and sometimes complex setup, or that don’t work across-platforms, this app and service is simple to install and setup, then just works silently in the background without requiring further intervention. I couldn’t be happier with the service and associated apps running on my iPhone, iPad, Mac and Windows PC which I have all set up to not automatically encrypt while any of my devices are connected to my secured home network, but automatically encrypt on any other WiFi I may use away from home. I have not encountered any issues with encrypt.me in the several months I’ve used the service, but I really appreciate that the app is continually updated to hopefully prevent me from ever having a problem. Great in every way.
Bellgully's Review of EncryptmeReviewed on 5/9/18 5:44 PM
Very good - easy to use
ElwoodBlues's Review of EncryptmeReviewed on 5/9/18 1:56 AM
Most of the time I try to connect to a specific server, it doesn’t work. Recently, there has also been a lot of instability in the app itself, and I didn't sometimes the only way I can get internet connectivity is by deleting the app. This feels like a company consisting of three people. Probably because it is.
MotorAway's Review of EncryptmeReviewed on 5/7/18 9:46 PM
Does what it says, and does it well.
The 18th Letter's Review of EncryptmeReviewed on 5/5/18 12:13 AM
Love these guys and gals. A great product for a price with great support.
riphairout's Review of EncryptmeReviewed on 5/31/18 1:23 PM
This VPN tool works most of the time, but it will frequently not connect when it is supposed to. Just before writing this review, I enabled WiFi on an untreated network and had to manually enable the VPN because it didn’t turn on automatically. I also find that you sometimes have to toggle it off and back on or traffic will be slow and sometimes even non-existent.
omar.s's Review of EncryptmeReviewed on 5/31/18 10:48 PM
For some reason this app essentially prevents you from connecting to the internet and any attempts to disable the app, trust the network all fail.
z586's Review of EncryptmeReviewed on 5/31/18 10:21 PM
Managed to make it work only few times. Best recommendation from the support, some time ago, was to uninstall app and install again... didn’t help
CANARY614's Review of EncryptmeReviewed on 5/29/18 3:35 PM
Worked great during trail period but as soon as I signed up for a subscription all of sudden my location was no longer being kept private.
Biddhaz's Review of EncryptmeReviewed on 5/24/18 12:54 AM
Would recommend it to friends and fam now. Super simple vpn is indeed super simple, and reliable too. Keep up the good work!
nw3227's Review of EncryptmeReviewed on 5/23/18 9:53 PM
The frequency of connection problems has kept me from recommending this service to my family members, since they are unlikely to have the patience to quit and restart the app when needed to resolve connection problems.
JonKernPA's Review of EncryptmeReviewed on 5/22/18 12:54 AM
Encrypt.me rocks and is always there with short plans for quick business trips or longer travel vacations.
527 AS Gomer's Review of EncryptmeReviewed on 5/19/18 1:52 AM
Used this VPN app on an extended vacation trip. Worked like champ on a wide variety of insecure servers - very easy to use.
Evan_13's Review of EncryptmeReviewed on 5/17/18 7:06 PM
Version 4.2.1 —————— - previous bug I had was fixed with 4.2.1 - now that its usable again, I can recommend Encrypt.me - update was a little slow, but I’m guessing my bug was hard to squash - SUPPORT was good, and response time was great. Actually getting somewhere with the support team was about 60% good, 40% bad... which is a complement... because my normal support I get with Microsoft is about 10% good, 90% bad. Version 4.2 —————— Used to be perfectly reliable under Cloak. Now, Encrypt.me ships with more bugs out of the gate. - won’t stay connected - VPN fails and the app logs out due to an error - reconnect attempt gets stuck connecting and blocks all WiFi communication - issue shows itself under Settings, General, then VPN- VPN shows disconnecting and never changes status.
xr6's Review of EncryptmeReviewed on 5/11/18 9:47 PM
Easy and convenient safeguard to use while traveling and using public WiFi (GOGO/hotels/coffee shops etc). Would recommend.
Mobilemind's Review of EncryptmeReviewed on 5/1/18 2:41 PM
Version 4.2.0 _seems_ stable and reliable again. Hang in there you may grow to love this app. If you had bad experiences or heard bad things, give it a try. When it gets stuck “Disconnecting…” simply force quit the app, uninstall it, go to a trusted network, re-download from the App Store, log-in, install the VPN profile and then it will be usable again. You may need to do this a couple times a week like I must. I’ve been using this app since the first release of Cloak in 2013. Usability & dependability fell off a cliff in late 2016. That persisted until February 2018. Versions 3.4.x, 3.5.x, 4.0.x, and 4.1.x had infuriating problems— blocking all internet, failing to connect, problems supporting email (IMAP), spontaneous quits, need to log back-in or uninstall & reinstall. Many tech support tickets, much back & forth with engineering- nothing resolved things. I had given up hope. Several reviews from that era mirror my experience across multiple devices, iOS releases and networks.
recology's Review of EncryptmeReviewed on 4/9/18 9:27 PM
Seems like not good enough for the price
skymaker's Review of EncryptmeReviewed on 4/7/18 6:12 PM
The software is very easy to use, and it does what they say it will. I don’t need it all the time, so I like using the pass. I did the 7 day pass for testing and it was great. I will use it when I am on vacation. But I also wanted to let you know it is a little slower on some networks, but it’s better then being hacked.
Steve Davidson's Review of EncryptmeReviewed on 4/4/18 3:40 AM
For providing protection from shady/open/public Wi-Fi networks, nothing WAS better. This is an update (a downgrade) to what was a five-star review. I started using Cloak (the original name) approx. five years ago, and after looking at other options (including setting up my own VPN server at home) this was the best option for me. While Encrypt.me still provides protection for my iDevices and MacBook Pro with one subscription (which is great) it has become very unreliable. It frequently fails to connect, or spontaneously drops the connection (and I have to fiddle with it to get it back). I think they over-engineered the POP features. What used to be called the Over-Cloak feature and automatic protection when on non-whitelisted networks (which should make "hands-free”) is the only reason I still use it. If I find another VPN product with similar capabilities, I will probably switch. It is disappointing to see a quality product unravel.
Look Further's Review of EncryptmeReviewed on 4/26/18 2:24 PM
Doesn’t work all the time and can be very frustrating.
sorbett's Review of EncryptmeReviewed on 4/25/18 11:50 PM
Atomic Biotic's Review of EncryptmeReviewed on 4/2/18 11:17 PM
MaxAgHammer's Review of EncryptmeReviewed on 4/19/18 8:22 AM
Ah, there’s the rub. This app frequently decides to just quit working. Other times, it’s just stuck in a non-responsive loop, usually after the phone’s been inactive for several hours. When it keeps trying (but failing) to connect, just deactivate the VPN from the iOS settings app. I find this VPN finally rediscovers its ability to establish a connection after I switch to a different VPN app like Opera for several minutes or hours. Sometimes, though, this VPN app really checks out completely and takes a vacation. I have no idea why or when it’ll completely stop functioning, but when it does, just delete the VPN configuration from the iOS settings app, then log out of this VPN service from its own app. Force quit the VPN app, then restart it, log in to the VPN service, and add the VPN configuration to your phone. It should now be able to connect to the VPN with no problems or delays. This app and its VPN service used to be much more reliable, before the company was sold off to its current outfit. I’m glad the original developers made money, but I wish they had cared more about the lousy service their customers have endured from the buyer ever since.
acsdds's Review of EncryptmeReviewed on 4/17/18 3:02 PM
Doesnt work half the time
Siebird's Review of EncryptmeReviewed on 4/16/18 1:42 PM
I really enjoy the service on my laptop. However, I continually have issues with trusted networks on iOS. The app always forces encryption. I believe this is causing connection issues as I always need to turn off WiFi.
M_Seth's Review of EncryptmeReviewed on 4/11/18 3:08 AM
Easy setup, turned it on when I got to work, connected quickly, and most importantly - (other than the vpn glyph), I could not tell it was running. No discernible impact on battery or performance.
norsairius's Review of EncryptmeReviewed on 4/11/18 2:08 AM
Settings don’t seem to save. The VPN seems to force itself to stay on despite me toggling it off in the app and in the phone settings. The VPN would always come back on. I tried disabling auto protect, but the VPN would still come back on. I would tap the toggle to disconnect the VPN but then it would toggle itself back on, without me doing anything but watching my screen. Then when the VPN seemed to be off, my data/Wifi connections wouldn’t work. I deleted the app so I could finally get to the couple things online that the VPN was causing issues with but when I tried to log back in after reinstalling the app, I kept getting a connection error. This app has some serious issues that need to be worked out because it’s simply not reliable or even really usable right now.
Tom02's Review of EncryptmeReviewed on 4/10/18 1:54 AM
The smallest plan works for me most months but I have the option to ad more data if I need to. The speed is good too. Never had an issue so I give it 5 stars.
Flaperon's Review of EncryptmeReviewed on 3/9/18 3:47 AM
Super simple and works well.
Gtafhasi's Review of EncryptmeReviewed on 3/9/18 1:05 AM
Add ad block on the vpn
philipamour's Review of EncryptmeReviewed on 3/28/18 9:09 AM
Used to be a great and reliable service before acquisition
Lizbeth777707's Review of EncryptmeReviewed on 3/28/18 10:30 PM
ReallyNotSurprised's Review of EncryptmeReviewed on 3/27/18 6:53 PM
Convenient, but VPN network is unreliable and flakes out too frequently. Have to keep manually choosing different sites instead of the ‘fastest available’.
ski542002's Review of EncryptmeReviewed on 3/27/18 12:01 AM
Necessary when navigating the mine infested internet. Great on IOS and Mac. I feel all the more secure using this easy-to-implement VPN.
blew2020's Review of EncryptmeReviewed on 3/23/18 3:43 PM
Simple Configuration, Easy Auto-connect, by far the best out there!
Mister Clark's Review of EncryptmeReviewed on 3/23/18 12:54 PM
I’ve tried several! Encrypt.me stands out for two reasons: compatibility with iOS, and customer service! The only issues I’ve encountered are associated with iOS upgrades...understandable, and always remedied immediately! Team response to queries is practically immediate! I’ve used it for several years now on MacOS as well. Kudos to this team!
kerusdotorg's Review of EncryptmeReviewed on 3/18/18 5:03 AM
You don't even notice it's there. Big fan. No more public wifi snoopers. Edit: but suddenly there are no longer the nice cheap plans.
Washingtondcarea's Review of EncryptmeReviewed on 2/9/18 3:37 AM
Doesn’t respond to manual overrides to turn off encryption nor does turning off auto join or trusting a network always work. Can’t see how much data is left in your plan. Often have to log in again and again on the same device.
MacRC's Review of EncryptmeReviewed on 2/8/18 4:03 AM
Just to be clear: it’s not a 5/5 (as per the rating stars) — it’s a 10/10, as per this review’s subject line.
MelGreer's Review of EncryptmeReviewed on 2/5/18 8:55 PM
Have used this app for a number of years... Excellent service.
MPL113's Review of EncryptmeReviewed on 2/3/18 12:43 AM
It’s been going down hill, interferes with my wireless connections. Finally deleted so I could connect to wireless. Will be shopping for a different app.
grayedog's Review of EncryptmeReviewed on 2/3/18 10:57 PM
Easy to configure and it just works. Whenever i am on an untrusted network it kicks in automatically and protects my traffic.
Biddhaz's Review of EncryptmeReviewed on 2/28/18 5:33 PM
I really, really want to like this app since it offers a consistent interface and experience across my devices. Problem is... it’s become consistently more frustrating with each update. Pro tip: Don’t even think about turning on ‘Auto-Secure Connections’ unless you want your device’s internet connection to be cut off and held hostage at some point. I haven’t been able to get it to work properly on iPad, iPhone, or Mac - all updated to latest OS and app version, and with no other VPN apps/profiles installed. Last time it vice-gripped my internet connection and wouldn’t connect to any VPN nor let any other traffic in or out, I had to uninstall and reinstall the app. This was after trying the obvious things like turning off the auto-secure setting, flipping on airplane mode, force quitting the app, checking VPN settings, restarting the device, etc etc - I finally had to just uninstall the app to get my internet connection working again. Two stars because they integrated password managers into the login prompt, so it wasn’t so painful re-installing the app and getting it running again. PS I didn’t factor this into the rating, but I wanted to note that the official encrypt.me download page for the Mac app is unsecured which is a huge red flag, especially for a VPN provider. And to top it off, the unsecured download site hosts an outdated version of the app. Of course you don’t find this out until you download and install the app completely, and then you get a nice pop up saying hey there’s a new version you should download and install! As an end user this is the kind of stuff that drives us nuts!!! Please try harder to not make us pay the price of our time and attention for your technical disorganization. And please secure your app download site so we can have some better peace of mind!
meeshaoo1's Review of EncryptmeReviewed on 2/28/18 12:38 PM
Recently have been having connectivity issues need to remove the Encrypt.me app to be able to get WiFi. Not worth the aggravation.
Evan_13's Review of EncryptmeReviewed on 2/27/18 2:12 PM
Used to be perfectly reliable under Cloak. Now, Encrypt.me ships with more bugs out of the gate. - won’t stay connected - VPN fails and the app logs out due to an error - reconnect attempt gets stuck connecting and blocks all WiFi communication - issue shows itself under Settings, General, then VPN- VPN shows disconnecting and never changes status.
nkhSea's Review of EncryptmeReviewed on 2/26/18 11:06 PM
Encrypt.me has worked perfectly for me here in the US, and also worked flawlessly in London and Ely, when I was in England this year. Connections were fast and strong.
Clemfam's Review of EncryptmeReviewed on 2/24/18 1:54 PM
Much improved—faster connection and performance and increased dependability! Still, not so happy with pricing and logging practices.
The Silverfox's Review of EncryptmeReviewed on 2/24/18 1:00 PM
Very good VPN. I use it regularly as my main VPN. However I do have to have a back up from time to time.
Mobilemind's Review of EncryptmeReviewed on 2/24/18 11:40 PM
Version 4.2.0 seems stable and reliable again. Hang in there you will grow to love this app. If you had bad experiences or heard bad things, give it a try. Past issues seem resolved, based on last few days. I’ve been using this app since the first release of Cloak in 2013. Usability & dependability fell off a cliff in late 2016. That persisted until February 2018. Versions 3.4.x, 3.5.x, 4.0.x, and 4.1.x had infuriating problems— blocking all internet, failing to connect, problems supporting email (IMAP), spontaneous quits, need to log back-in or uninstall & reinstall. Many tech support tickets, much back & forth with engineering- nothing resolved things. I had given up hope. Several reviews from that era mirror my experience across multiple devices, iOS releases and networks. Now it feels like it works almost as well as it ever did. Time will tell. As for me, I am liking this app again.
Rreezy's Review of EncryptmeReviewed on 2/23/18 4:47 PM
It’s Purdy coo
Dr_Charles_Forbin's Review of EncryptmeReviewed on 2/22/18 2:54 PM
Update 2/22/18. I’m looking for another product. While I appreciate the pricing model, it’s almost to the point of unusability. I’m not sure if it’s an increasing amount of providers that no longer allow VPN pass through or a problem with the app itself. Going to try another app and see if that is the case. ——— I love this product. My main concern is securing against evil twin and insecure access points and the low cost per month for light usage is the main selling point. I rarely even use the amount of data they allow me every month. It's there if I need it. It is a bit quirky at times (I try and disable it and it tries to reestablish its own connection) but I can live with that.
Roidlee's Review of EncryptmeReviewed on 2/21/18 11:16 PM
80% of the time doesn’t connect. Kind of useless when travelling
330Ciyes's Review of EncryptmeReviewed on 2/20/18 12:37 AM
Unfortunately like all VPN’s the downgraded speed on hotel networks, even the expensive paid ones at 5 *’s, is to slow for video streaming so it ends up getting shut off. Additionally the auto lock over Wi-FI is also great but again speed drops to much on all VPN’s. Where I used this the most was living overseas and watching Netflix, etc. for four years and the recent upgrade to be able to use Windows as well as iOS makes this the best one out there.
Patricia L Turner's Review of EncryptmeReviewed on 2/18/18 12:09 AM
Encrypt.me comes at a premium price. So you would expect a reliable service. Unfortunately, that isn’t the case. The VPN fails to work on some corporate networks, hotels, airports, and other hotspots. The company suggested that I disable the auto-connect feature, connect to the network and then enable the VPN. Kinda defeats the purpose of securing communications over an unsecure network.
CJC0201's Review of EncryptmeReviewed on 2/16/18 1:20 PM
Slow to connect, and after it does connect, it inhibits WiFi usage and service. Public WiFi may be free, but it’s also narrow-piped and/or overcrowded, and if a VPN is going to work, it better be able to adapt to a narrow-bandwidth/overcrowded environment in order to be effective. If a safeguard or security measure inhibits or prevents service, it’s not worth using.
Mauritson's Review of EncryptmeReviewed on 2/15/18 2:52 PM
I have been using cloak VPN now called encrypt.me. It’s seems to been downhill since I got taken over. The macOS version dropped its connection and can’t reconnect; the iOS version insist there’s no Internet – The Internet is working and I can connect just fine after I delete the app. The support people are nice but seeing basically unable to resolve any of the issues; and occasionally suggest ‘simple’ solutions like I should manually reconnect my VPN every five seconds - this is not useful! After several weeks of this, I have exhausted my patience and will find a different solution
pddoc2's Review of EncryptmeReviewed on 2/12/18 2:44 PM
Encrypt.me works perfectly. It is wonderful to feel protected when using public networks. The one thing I needed to contact customer service they were responsive quickly and very helpful.
it-security's Review of EncryptmeReviewed on 2/1/18 3:30 AM
Very clean and simple app works like a charm! Very happy with it and highly recommended it.
lip16's Review of EncryptmeReviewed on 12/9/17 2:13 AM
App has been causing iPhone X to spontaneously crash and reboot several times a day; as a result, the app is currently unusable.
Jmhunter83's Review of EncryptmeReviewed on 12/6/17 6:53 PM
It’d be nice to selectively disable for Apple services like you can on Mac version
nonicknecessary's Review of EncryptmeReviewed on 12/6/17 4:02 AM
Read their entire website. They go a long way to provide detail around the way they’ve developed their product, what it does and what it doesn’t. I’m really happy with the ease of use of this app. Generally, it just works.
JW0000001's Review of EncryptmeReviewed on 12/6/17 3:04 AM
iSteeeve's Review of EncryptmeReviewed on 12/6/17 2:28 AM
I first started using Cloak this past summer. Easy to use and easy to remember and the name made sense. Then they changed the name, iOS 11 came out and connecting to WiFi was near impossible - I finally had to recently just remove it from my iPhone 6+. I do use it on my iMac when needed and at the gym on my iPad Pro 10.5. It does work fine on them and I rate it 4-5 for those devices.
CupidsWorld's Review of EncryptmeReviewed on 12/6/17 12:42 PM
Thank you! Finally feeling WiFi worry free!!
jln9899's Review of EncryptmeReviewed on 12/5/17 9:57 AM
Easy to set it up and follow instructions and understand how to use it
Graphite72's Review of EncryptmeReviewed on 12/31/17 5:53 AM
current visiting Egypt, have to turn it off for it to connect to some networks. then it crashes. nice option but the continuous crashing bothers me. crashes at least if not twice a day.
Futurezero's Review of EncryptmeReviewed on 12/30/17 7:06 PM
I was excited to use Encrypt.me since it is now included with Eero Plus at no additional cost. Unfortunately, I’m completely disappointed. Installing the app interferes and causes problems with Connectivity to both Cellular and Wi-Fi networks. The problems persist even when disabled. Encrypt.me is so buggy and unreliable that it’s useless. I’m glad I’m not paying extra for it. Model: iPhone X Carrier: AT&T iOS version: 11.2.1
Corky3615's Review of EncryptmeReviewed on 12/30/17 5:18 PM
I couldn’t do without this App! I never worry when I’m in a hotel or other public place because Encrypt.me (previously Cloak) has my back. Very comforting and very secure. I don’t know why anyone would use the ‘net in public without the security of encryption. Penny wise and dollar dangerous! Worth every very reasonable cent!
klogram's Review of EncryptmeReviewed on 12/30/17 2:53 PM
This app no longer works as smoothly as it used to. Auto-secure frequently fails and prevents me from connecting to WiFi until I toggle it off. Also, the app no longer shows “VPN” to the right of the notch. While I’m on the iPhone X and see that this could merely be an issue of screen real estate, I could swear that an earlier version, before the rebranding, showed “VPN” to the right of the notch just fine. The app also crashes frequently enough that I notice. Not only does it crash, but it logs me out and requires that the VPN profile be reinstalled. Not cool.
CatalinaKevin's Review of EncryptmeReviewed on 12/30/17 2:16 PM
This was exceptionally easy to setup. The app guided me through everything that needed to be done.
boydbme's Review of EncryptmeReviewed on 12/30/17 1:32 PM
Both auto secure and manually toggling on the VPN leave my device in a “no internet” state. Very frustrating. Used to be rock solid when I signed up over a year ago, today, extremely brittle.
brucery's Review of EncryptmeReviewed on 12/29/17 6:13 AM
Been using Cloak for extended time. Like that it's available for Mac/iPad/iPhone. Have used Transporter occasionally when I wanted to sidestep geography or just find the fastest/closest server while traveling. But main thing I like about Cloak is the transparency of management -- what good is a VPN that you can't trust -- security/privacy is the whole point of a VPN in the first place.
Jm-74's Review of EncryptmeReviewed on 12/28/17 1:28 PM
This was the most usable VPN but it’s been nothing but problems since the switch from cloak (the former app). I’ve had to delete and reinstall twice. On a business trip it even interfered with my wireless. Until I deleted it I had difficulty using my phone for basic things like maps and messaging. The app has also logged me out at inopportune times, so I’ll be in a place where I need vpn and suddenly don’t have it. Part of the problem may be iOS updates. If this is the best VPN and it’s too burdensome for a power user to deal with, that means that VPN is too complicated for normal users. As someone who works on privacy and security issues this is a bummer.
Ejl32's Review of EncryptmeReviewed on 12/27/17 9:44 AM
One of the larger issues with folks picking up and using a VPN service is ease of use → in comes Encrypt me with flawless execution. It's so simple yet so helpful → I installed it on my children ipads and wifes iphone. Why not → the net is becoming a very Snoop-ish place. More privacy is not a nice to have its ovr right → or at least it used to be.
AndreiD2017's Review of EncryptmeReviewed on 12/27/17 4:53 PM
Highly recommend it. It would be 5 star if it supported more narrow regions like tor and thus more bandwidth for heavy data transactions. Otherwise flawless so far!
jsgreen's Review of EncryptmeReviewed on 12/25/17 6:01 PM
Encrypt used to be reliable, however since the last update it does not always auto- connect when on I trusted networks and frequently needs my username and password re-entered (along with going through the process to enable auto-connect in settings. This is happening on an iPhone 7. Hope it’s a bug that gets fixed quickly.
JBuTu's Review of EncryptmeReviewed on 12/24/17 2:45 AM
Very easy to configure. I don’t notice any fall-off in speed.
VisionFarm's Review of EncryptmeReviewed on 12/22/17 7:52 PM
Works consistently on iPhone and macOS (all current hardware and software at time of review Dec 2017) but often doesn’t work on iPad (previous model from 2016), requiring me to delete and reinstall. It’s happened 3x in the last approx 6 months. Error seems to be related to “auto-connect.” As long as it’s off, and I connect manually, then it seems to work fine.
ReallyNotSurprised's Review of EncryptmeReviewed on 12/22/17 12:55 PM
Convenient, but VPN network is unreliable and flakes out too frequently. Have to keep manually choosing different sites instead of the ‘fastest available’.
Faisaki's Review of EncryptmeReviewed on 12/20/17 8:14 PM
I can not connect to WiFi since the last update... it’s constantly trying to connect and will not allow me to get any further until I deactivate the app. The worst is I JUST renewed my yearly subscription about a month ago.... then the last update came out. I want a refund now. :(
LLMMD's Review of EncryptmeReviewed on 12/20/17 1:51 PM
Easy setup. No noticeable bandwidth reduction. BEST FEATURE: Automatically secures untrusted networks.
JWaltDuhs's Review of EncryptmeReviewed on 12/20/17 12:45 AM
I have been pleasantly surprised. This actually works.
Bandguy2014's Review of EncryptmeReviewed on 12/19/17 8:34 PM
I purchased a week pass for a business trip. I just tried using it from my hotel room and it will not connect to the internet.
Tbird12lv's Review of EncryptmeReviewed on 12/17/17 1:48 AM
Worked immediately and seems to work well at all times. Completely happy with this product.
rickflybig's Review of EncryptmeReviewed on 12/17/17 1:23 AM
Used to work well. Now, it prevents logins on hotel wifi networks. When vpn is selected “off” in settings, it won’t remain off! Turns itself back on within one second!! Even disabling auto-secure does not remedy its persistence in trying to secure the connection. I have to uninstall the app then reinstall. Thinking about changing vpn providers if this isn’t fixed soon! iphone X t mobile
SERP #1's Review of EncryptmeReviewed on 12/17/17 1:18 PM
Update: Since Cloak was bought by Encrypt.me, service has gone down hill. It doesn't connect well when trying to auto correct, and automatically logs me off and doesn't remember my settings about once a month. I really cannot recommend this anymore to anyone. Try a different service. I use Cloak when I'm connected to a public wifi. It connects automatically so I don't have to worry if I'm hidden. I have had no issues as far as I can tell.
Geoff411's Review of EncryptmeReviewed on 12/16/17 5:55 AM
Doesn’t work all the time. Have to restart my iPhone to get it to work that happens often. Great product if only the iOS app worked. Cheers
Tburgueso's Review of EncryptmeReviewed on 12/16/17 1:29 AM
This does a fine job of keeping your interchanges safe when you're using a public network, like the ones you'll encounter in an airport, a hotel, or a coffee shop. The ability to present an IP address from some useful geographic area will often (but not always) allow you to make use of services which you've legitimately paid for, but to which access is limited by content distribution agreements. I never use it when I'm in my own home; I use it constantly when I travel.
Joed104's Review of EncryptmeReviewed on 12/13/17 4:59 PM
Easy to setup and works well. No performance issues in most good public WiFi networks.
planosenior's Review of EncryptmeReviewed on 10/18/17 9:19 PM
After the last two iOS updates the word “VPN” does not display on status bar when EncryptMe is active and connected. Please fix. Other than that 5 stars for the app!
lucius_vorenus's Review of EncryptmeReviewed on 10/18/17 8:28 PM
It’s easy to install and the UI is decent. But the app sometimes fails to create a VPN connection and without any diagnostics as to why it fails. My phone had no network connection and there’s nothing informing me as to what’s going on. I have to remember to disable Wi-Fi so I can get back onto the cellular network in order to get back on the web.
Caryl Jones's Review of EncryptmeReviewed on 10/18/17 7:25 AM
As a private detective currently involved in fieldwork: I can attest to the fact that my IPA is completely hidden. Enabling Cloak has made my life simpler and SAFER. I have tried other VPN's which were unreliable at best. Kudos to Cloak for this quick, easy and SECURE application. 5+ stars.
Kwtf2016's Review of EncryptmeReviewed on 10/17/17 3:41 AM
The recent discovery of WPA2 vulnerability just reminds us the importance of a sound practice via Simple yet Powerful personal VPN service to safeguard against potentially comprised Access Points … I am more than happy to be a loyal customer !
Panoolie's Review of EncryptmeReviewed on 10/17/17 1:13 AM
This vpn worked well for me a couple of years ago when I was traveling in Europe. I signed on again today, and it kept crashing every time I followed the prompt to update. Hopefully this glitch will be quickly fixed.
SoutheastEd's Review of EncryptmeReviewed on 10/17/17 10:38 AM
This is the third VPN program I have used extensively, and it is the one my family an I are most satisfied with.
LovedMy][+'s Review of EncryptmeReviewed on 10/16/17 2:15 PM
Update: now the app crashes regularly and failed to detect network changes. It's completely useless, and support is unresponsive. They spent all their resources on rebranding instead of the service itself. I am now looking for alternatives. Original review: Something broke in the last few months, before that it was rock solid and seamless. Now it fails to detect network changes, regularly claims no internet (which requires killing the app), and sometimes won't connect at all if set to 'fastest available'. Having some of these issues on the mac too. I suspect it's something fundamental in how they detect network location and access, but so far support hasn't solved the problem. Oh, and this is on Verizon, so it's not just att. A once great app in decline. Hope they fix it, otherwise I'll be looking for a different vpn provider.
chrly's Review of EncryptmeReviewed on 10/16/17 11:59 AM
I really enjoy having VPN automatically turned on when the WiFi network is not in my whitelist. It helps me to feel more secure and not worry to remember to turn on VPN. Encrypt.Me’s customer service is also excellent. I had an issue, which they resolved courteously and promptly.
ckib16's Review of EncryptmeReviewed on 10/16/17 11:09 PM
Never had a problem in the pre-iOS 11 days when it was”Cloak” app. With iOS 11 and change to Encrypt.me app, I had lots of bugs. - VPN button in Settings would not work - unreliable connections Long story short - if having issues, uninstall app completely. Then re-install & log back in. So far it’s working normally. Hope they release an update for version 4.0 soon.
craigminah's Review of EncryptmeReviewed on 10/15/17 1:09 PM
I don’t need a VPN for home use or for use on cell networks, I need a VPN for the rare times I need to connect to a public WiFi hotspot. Encrypt.me is just right for me but I wish the 5GB/month plan were cheaper as I could get NordVPN for same price (2-year commitment) for unlimited data.
WindyCityJason's Review of EncryptmeReviewed on 1/9/18 11:16 AM
I love that this VPN automatically toggles itself in the background when I connect to an untrusted network. Simple, easy, and effective.
CGue12's Review of EncryptmeReviewed on 1/8/18 11:49 PM
Used to be a great app and service. iOS app has been unstable for quite some time. Speed hit when connecting to their VPN is frequently 80%+. Support tell me this is expected.
oescarol's Review of EncryptmeReviewed on 1/6/18 3:54 AM
Sad drop from effortless safe connections to zero safety
WU User's Review of EncryptmeReviewed on 1/4/18 2:44 PM
I might ask for a refund. Used to be great when it was Cloak. I LITERALLY HAVE TO TURN THE APP OFF TO SEND AN EMAIL Please fix soon or I’ll be requesting a refund from Apple.
CJC0201's Review of EncryptmeReviewed on 1/4/18 2:13 PM
... quicker access; smoother operation ... still have problems with some vendor-provided WiFi connections, even with the experimental mode engaged ... but it IS better ...
The Silverfox's Review of EncryptmeReviewed on 1/30/18 4:06 PM
Very good VPN. I use it regularly as my main VPN. However I do have to have a back up from time to time.
mas90guru ct's Review of EncryptmeReviewed on 1/3/18 1:44 AM
Terrible. Has gone downhil. No longer reliable. Especially problematic with hotel Wi-Fi (blocks the sign-in). I have to uninstall too many times in order to get a Wi-Fi connection. Will no longer recommend or subscribe.
JoeJohnJohnson's Review of EncryptmeReviewed on 1/27/18 8:40 AM
Unstable and infuriating.
Napabaybee's Review of EncryptmeReviewed on 1/22/18 8:53 PM
Had been using this app for a few months before the fires hit NorCal, displaced and no where to go I had to economize my spending and discontinued the service. It was done quickly with a supportive note from one of the owners. As things resumed to normal I tried another cheaper VPN. My Mac did not like the VPN causing my router to crash every time I started it up and it was unworkable. To that companies credit they tried everything to find a solution but nothing worked. I am back and LOVE this app. It works seamlessly with my Mac, PC, android, and tablets.
tuesdayover's Review of EncryptmeReviewed on 1/22/18 11:13 PM
I loved this when I first signed up, back when it was called Cloak. When it works, it’s great. Fast and seamless. I don’t even know it’s working. But I know when it’s not, hence the one star. Now, and for several months at this point, auto-secure fails and I can’t access public WiFi using the VPN, rendering the service useless. Fix this and it’s a five star app again.
Lyoko37's Review of EncryptmeReviewed on 1/21/18 2:30 PM
Each time there is a new iOS update the app logs me completely out and stops working until I log in again. They said they were aware of the issue but this has persisted for a few months now.
IshbuDigital's Review of EncryptmeReviewed on 1/19/18 2:01 AM
I downloaded and it worked for hour or so, then noticed on home network was on LTE instead of WiFi and keep having connect issues in settings. Idk man upsetting to say the least
the par's Review of EncryptmeReviewed on 1/18/18 9:36 PM
Works well on iPhones and iPads. Not to sure about PCs.
Upper west's Review of EncryptmeReviewed on 1/18/18 2:44 AM
I’ve revised my rating from 1 star to 4 since it appears my biggest issues have been resolved since the most recent update. However, I’m still disappointed in the lack of customer support. I have also noticed the devs take no interest in responding to genuine concerns within reviews. Cloak (the app before it was purchased and rebranded) had excellent support.
KailouNo's Review of EncryptmeReviewed on 1/17/18 12:00 AM
Update: added a star for the rapid and informative support from Nick. I emailed with my question about CarPlay and he responded right away, much appreciated. CarPlay issue is not unique to this VPN app and it is, unfortunately, out of their control. The app interferes with carplay functionality - basically it intercepts the carplay signal, presumably trying to send it over the VPN. This basically makes the app unusable in the car. This is a BIG issue, thus 2 stars. There is also a perceptible performance hit - fix those issues and this could be a 4 star app. Outside the car it does appear to work as advertised, though with a noticeable performance hit. As others have mentioned it is super easy to deploy and I like that it will automatically detect unsecure networks and deploy. I would like to have access to more advanced features for more control over when it deploys and how it behaves. And most definitely they need to fix the CarPlay issue.
ElwoodBlues's Review of EncryptmeReviewed on 1/13/18 1:35 PM
Most of the time I try to connect to a specific server, it doesn’t work. Recently, there has also been a lot of instability in the app itself. This feels like a company consisting of three people. Probably because it is.
SteamyDinkins's Review of EncryptmeReviewed on 1/11/18 4:03 AM
I had a lot of trouble with Encrypt.me for many months, but credit where it's due: the app is super reliable and useful these days. Recommended.
roy vb's Review of EncryptmeReviewed on 1/11/18 3:32 AM
Stable and easy to run. Great support too.
Evan_13's Review of EncryptmeReviewed on 1/1/18 4:38 AM
Used to be perfectly reliable under Get Cloak. Now, Encrypt.me ships with more bugs out of the gate. - won’t stay connected - VPN fails and the app logs out due to an error - reconnect attempt gets stuck connecting and blocks all WiFi communication