Ak47007's Review of BurnerReviewed on 9/5/18 2:21 PM
Update : Developer reached out and offered assistance and advice , that right there shows they care and are listening. I changed my review to a 4 star. You just made a customer happy again ! I’ve used this app for 3 months , I just got a notification from a text that I got two days ago ! This app takes forever in syncing. I once waited 10 minutes to receive a message from someone. It takes too long and it’s not good for people who rely on a second phone number.
lilmslia's Review of BurnerReviewed on 9/4/18 10:52 AM
I am unable to change my policy and locked down to a monthly subscription.
justcancelmysubscriotion's Review of BurnerReviewed on 9/30/18 12:43 PM
The app works ok but when it comes time to cancel my subscription for auto renewal there is no way. I click cancel and it tells me to go to my iTunes settings to cancel but there’s no way through their either. Will have to find a way to call to have it done which is a hassle
incas99's Review of BurnerReviewed on 9/27/18 9:38 PM
for some reason my phone isn't receiving calls and i cant retrieve missed calls. This app is no longer reliable i don't know what happened
whats up this is tc's Review of BurnerReviewed on 9/26/18 4:15 PM
Charge your account, then app won’t install and can’t get a hold of anyone!!
Rayakayre's Review of BurnerReviewed on 9/25/18 6:53 PM
This app was once an absolute lifesaver, & now it’s completely unusable. I’m subscribed for a single line, but I can’t use it till next month? My iTunes payment is updated & working yet I can’t create a line. Please fix this app so I can love it again.
itaiwoman's Review of BurnerReviewed on 9/25/18 11:32 AM
This is very bad service and product. You have to pushed 1 for it to accept caller. It actually used and rang on your private number. I expect to have a separate phone line.
Iknowhowshefeels's Review of BurnerReviewed on 9/24/18 8:55 PM
Perez Hilton the CelebrityBlogger is a known hacker with the hacker group Anonymous! Perez Hilton hacks celebrity’s, non-celebrities and even children’s cell phones and computers! Perez Hilton uses Anonymous phone number apps as a means of stalking his victims! It is one of his favorite games to chose an phone with with the name of a city or town to match the name of the message he wants to get across!!! Perez Hilton is a sick Psychopath!!!
TNNashvilleUser's Review of BurnerReviewed on 9/23/18 4:42 PM
Paid $99 for one year service and was using it with no problem. The day after changing my AT&T cell number Burner wanted to send a code to verify my service for logging in. Their message said that they occasionally do this. I put in my new cell number and received their text with the code. After entering their code I was sent to a new sign up page for their service. It’s impossible to log into my account because evidently they have stored my old cell number for authentication purposes.
belbeth90's Review of BurnerReviewed on 9/22/18 2:34 AM
Ya no quiero usar la app y quiero que cancelen los pagos que se estan haciendo a mi tarjeta
Silly4Seby's Review of BurnerReviewed on 9/21/18 5:04 AM
I’ve been with burner since the beginning of the year. At first it worked great then for the last three to four months it began to have one major glitch. Every time I renew a line it gives me a message that my line is about to expire even though I clearly payed for it! It’ll shut down the burner erasing all contacts messages etc. even though I’m payed up! Their support team knows of this glitch and supposedly did a patch but it hasn’t fixed anything! The support team always argues and gives an excuse so they don’t have to fix anything! Stay far away if you value your money and service.
Nick Nicholas Nicky's Review of BurnerReviewed on 9/21/18 2:06 PM
Works great except that I get calls from random people on a daily basis saying that they got a call from my burner number and they are returning the call. I have never used the app to make a phone call, only to text. Very annoying. I will have to find an alternative.
hkobf's Review of BurnerReviewed on 9/18/18 10:04 PM
I fixed it myself had to remove it and reinstall now I’m not getting the message with my code! Really?!?
Member of Fandom Royalty's Review of BurnerReviewed on 9/14/18 2:15 AM
This is THE best thing since toast! I used this to prank my friends and they couldn’t figure out how I do it!!!! Thank you soooo much to whoever created this!!!!!!!!
Roast Beats's Review of BurnerReviewed on 9/13/18 4:12 AM
I am unable to cancel my subscription online or through the App Store so I’ve been paying for the last 3 months even though I haven’t used it! So frustrating!
Cakes1683's Review of BurnerReviewed on 9/1/18 8:25 PM
It was a good idea at first until I couldn’t receive phone calls. My phone would ring showing the burner number but when I would answer, it would drop the call. Every single time. I could place calls but I needed the burner to receive calls for what I was using it for. Other then that, it seemed like a awesome concept.
LISTitSELLit's Review of BurnerReviewed on 9/1/18 11:52 PM
Not sure why Apple’s Call-Kit Integration isn’t implemented. If it was, it would give it a seamless user experience & would get 5 stars...
2DopeBro's Review of BurnerReviewed on 8/8/18 1:28 PM
This has literally saved my life! I have dealt with a stalker for over 10 years 😡 and he always manages to get my cell number, so over the years I have had to constantly change my number which has inconvenienced me greatly. Now I give my burner number to everyone except for family and I haven’t had to stress over changing my number ever again! I haven’t had one issue with texting or calling on the app! It works great with my iPhone 8! Thank you for saving my life! Great product!
wkrueger's Review of BurnerReviewed on 8/7/18 6:29 PM
Very easy to setup, works as advertised and allows a free trial which is great. One thing to note, you need to tie it to your real phone number. After I did that I found that I was receiving double the number of telemarketing and fraudulent calls. I know these types of things vary in frequency over time so it may be coincidental.
ladyinred79's Review of BurnerReviewed on 8/5/18 2:22 AM
I use burner for online dating until I get to know the person. It works well for the most part. Sometimes photos don’t come through. Also, if you send a long message the app will break it up and send it out of order, which can be frustrating for the recipient.
NJT2000's Review of BurnerReviewed on 8/31/18 2:41 PM
Still trying to figure out whether you receive texts and voicemails if your phone is in airplane mode?
Ak47007's Review of BurnerReviewed on 8/3/18 6:09 PM
I’ve used this app for 3 months , I just got a notification from a text that I got two days ago ! This app takes forever in syncing. I once waited 10 minutes to receive a message from someone. It takes too long and it’s not good for people who rely on a second phone number.
Euphoria Effect's Review of BurnerReviewed on 8/28/18 6:34 PM
Do you log? Rating 2 starts until response.
EQ Kimball's Review of BurnerReviewed on 8/28/18 4:01 PM
I deleted this a while ago because I didn’t have a need for it anymore. Totally thought it would stop the subscription once I deleted my burner number and the app. Found out I’ve been getting billed and had a hard time figuring out how to stop the subscription. I wrote them an email complaining about their user interface in that regard because it seemed to be quite a task. I received a fast response, accurate and detailed; it was Apple that required this action to take place, and it’s APPLE that has a terrible interface for managing subscriptions. These guys were professional, they even sent a step by step guide on how to cancel. Thanks for quick response and being very courteous even though I was in the wrong. Cheers guys.
BradChad Bradley's Review of BurnerReviewed on 8/25/18 12:02 AM
This app used to work great but then it started to deplete my battery rapidly and crash my iPhone 5 (got this information from my analytic data log, it showed that the Burner app was the cause by high CPU % usage.) At first I was wearily so I bought a new iPhone SE and restored my backup...same issue with rapid battery depletion. Even after I deleted the app, it still shows up in my logs as the cause.
Suqi90's Review of BurnerReviewed on 8/22/18 3:01 AM
So far so good. I’ve purchased a few credits but if I had to get the yearly fee, its not too bad. It’s roughly the same price as other apps such as music, VPN, and storage space etc so no surprise there. If you do use a VPN, the only counties you can be connected to is USA, Canada, & Australia. I was on another country and I was not getting back any texts. I found this out by contacting customer support and they were quick to get back to me. Overall, everything works. I know a few people have said they don’t get notifications, but I received one, so everything checks out. The only iffy thing is signing up with the attached number to your phone - but that sometimes can’t be helped do to legalities.
kruhunter's Review of BurnerReviewed on 8/20/18 12:19 PM
I wanted to use this to host a kids fashion show including 30 kids. I didn’t want all their parents texting my phone or calling all day.. I hate that I can’t do a group text . I have to contact them all individually..frustrating ...I also don’t like that I cannot edit a contact..I messed up a name and it won’t let me edit or delete it
sillygirl99's Review of BurnerReviewed on 8/16/18 12:54 PM
I love this app! After doing some research on what the best option was for a 2nd phone line on my iPhone I decided to go with Burner & I’m glad I did. So far no problems whatsoever and it allows me to keep certain calls/contacts separate in my iPhone & my life. It’s great. Calls are clear, texts sent quickly, I love it. Price-wise it’s also the most affordable, an unlimited line for around $5.00 a month, that’s so much cheaper than other apps offering the same service. I’ve seen a lot of people complain that they don’t like seeing their own # pop up when their burner line rings and that it takes getting used to but in the app you have the option to set it where the callers # shows when calling, not yours so that’s been fixed by the developers. So far, I love this app and will keep it indefinitely, $5.00 a month is a small price to pay for the piece of mind I get. My only issue is a small one, which is why I only gave the app 4 ⭐️’s and it’s cosmetic in nature, but still annoying. In the settings you can change the appearance of your burner, the background color or add a photo...I have added a photo as the background numerous times only to have it reset to the original setting within a day or so, going back to just a background color, no pic. I set the pic and again, it disappears by the next time I use my burner. Silly, but it would be great if this could be fixed. Then I’ll happily give it 5 ⭐️’s because it deserves it!!!
ghhbuvklm's Review of BurnerReviewed on 8/14/18 7:25 PM
The usual bait and switch crap
Exprtgmr's Review of BurnerReviewed on 8/13/18 11:24 AM
At first, when a burner contact got my real phone number, I was very concerned and disappointed but I held my tongue not being sure exactly how they got it through the burner service. Then I gave out my burner number to new contacts and made sure I never gave them my private number as an “experimental control group” and, low and behold, two of them started calling my real number. Now, I have to have my private phone number changed because of this app.
Lovecha's Review of BurnerReviewed on 8/10/18 8:26 PM
Every time I look around, I’m getting messages from them saying I’m low on minutes and texts. I think there’s a problem. Service is expensive. May do better buying a TracFone.
KépiBlanc's Review of BurnerReviewed on 8/10/18 3:53 PM
I receive multiple calls/VM'S daily from individuals who claim they received a missed call from me. I have NEVER made an outbound call using my burner phone number. It's for inbound calls only for my job search efforts. What the heck is going on? Is it possible that another entity has hijacked my burner number?
Woo store owner's Review of BurnerReviewed on 8/1/18 5:24 PM
the app has quit working and i cannot get into my burner contacts. dont get.
Over Under Kickstarter's Review of BurnerReviewed on 8/1/18 4:46 AM
What’s going on with the recent update? It is not opening on the iPhone X, just gives a stuck blank screen with burner phone verification and it says I hit the limit on attempts?? What’s going on burner!?!?
Sad Downloader's Review of BurnerReviewed on 8/1/18 1:32 AM
Won’t let me sign back in, says request limit reached.
Andrew T. Cohen, M.D.'s Review of BurnerReviewed on 7/9/18 2:57 PM
I have tried to stop my subscription multiple times . They refuse to stop my subscription and continue to bill my credit card . I have seemed legal action . This is ridiculous.
Andrew T. Cohen, M.D.'s Review of BurnerReviewed on 7/9/18 12:05 AM
I have tried to stop my subscription multiple times . They refuse to stop my subscription and continue to bill my credit card . I have seemed legal action . This is ridiculous.
Reallywantedit's Review of BurnerReviewed on 7/9/18 11:32 PM
After having these guys delete a burner number I had once because their devs didn’t correctly code the billing functions to handle error codes... which they fixed eventually, for a second time now they’ve completely nuked my recurring subscription number no doubt because it was somehow unlinked from my actual subscription mentioned above ! Likely they could fix it really quickly, sadly it’s been 3 days with zero response to my support request and no number (I’ve been a user for over 2 years). It’s been p****** me off for a while how they do the credits you buy which are designed mathematically to always force you to have to over buy the credits you need leaving you a balance. It’s lame and shady. On the bright side, I’ve been motivated to migrate all my burner contacts to google voice and the more days it takes to even get an acknowledgement of my issue, the easier it’ll be to nuke my subscription from orbit as my contacts will all have confirmed my new number. Update: I got a response after posting this that apparently my support request kept getting triaged away due to my previous support issue... anyway, number restored, history not. I’ve adjusted my rating to reflect that but it’s still not ideal and I’m directly responsible for referring people to burner many many times over the last few years.
Cybrjedi's Review of BurnerReviewed on 7/8/18 1:33 AM
App shows I have 25 unread/notifications. Went through and deleted everything. Checked every tab, logged out, and deleted the app. After downloading it still shows 25 unread/notifications. EVEN BEFORE I LOGGED IN. How can I notifications if I’m not logged in. There is nothing to delete or read!
Die IPhone!!!!'s Review of BurnerReviewed on 7/3/18 11:00 PM
Don’t listen to these fake reviews this app is awful.
AlexaShrugged's Review of BurnerReviewed on 7/3/18 10:35 AM
Wait, badge notifications are working for the first time in 2 years?! I hope that’s an actual bug fix and not just a temporary fluke that will end soon!
Dtjdetjgsrui's Review of BurnerReviewed on 7/23/18 8:04 PM
I’ve had this app for a couple of years and I have always hoped the “Burner Team” would solve the problems with notifications but they still can’t get it right. Badges have never functioned properly in this app despite working well in millions of other apps. For about two years I never saw a single badge despite receiving hundreds of text messages in this app. Now that has changed. I have a badge that indicates 44 unread messages despite the fact that I have opened and read every message I have ever received. I scrolled through every message in the app to see if there was any indication of unread messages within the app. Nope. I even tried reopening every message I have received over the last two years in order to reset the badge notification but that didn’t solve the problem. I’m begging the “Burner Team” to hire a competent programmer who can fix the long-running problems with notifications before Burner loses me as a customer. To update my review, never put any information in the “notes” section of a contact page in the app. I put some important information in the notes and a few days later it had disappeared. It’s moronic to even have a notes section if you can’t program well enough to preserve the information entered into the notes field.
Jiggermcduffins's Review of BurnerReviewed on 7/23/18 5:14 AM
I tried to use the app and i put a virus on my old phone i couldnt get off the app and i tried contacting customer support but they never anwser
SuppleLeopardGal's Review of BurnerReviewed on 7/20/18 8:22 PM
It’s nice having call and msg info in the same place. Very convenient for tracking communication with clients, etc. Calls from certain US area codes have come through appearing as though they are calling from another country. I don’t know if there’s a confirmation that comes up after I touch “burn it”, but I hope so. Seems like it might be pretty easy to accidentally burn your info by mistake. I hope I don’t find this out the hard way.
gothic_rinnegan's Review of BurnerReviewed on 7/19/18 12:24 PM
I’m trying to send a short link and it’s not appearing on the other phone
klaiture's Review of BurnerReviewed on 7/18/18 10:41 PM
I paid for this App and out of the blue while I am texting the burner keeps asking me to put in the number associated with my account. I do that it sends me the code I put in the code now it does it again over and over now I can’t even get in
drdhgw's Review of BurnerReviewed on 7/17/18 5:02 AM
App worked great until I purchased the subscription. Now I can receive photos but not send them. Feels like a ripoff to me.
Njfelix11's Review of BurnerReviewed on 7/17/18 2:11 PM
Misleading, locks you into using a number doesn’t switch automatically
Cobra94r's Review of BurnerReviewed on 7/17/18 10:42 AM
I’ve had the same Burner number for about 2 years. I use it mainly for Craigslist purchases & other telephone corespondents where I didn’t want the other party to have my real number. App worked well at first. Eventually it got to the point where my phone would only ring on occasions. However... since I had the same number and had it memorized for about two years... I chose to overlook some of the bugs. From day 1, I had my account set up with auto renewal. All of a sudden I was getting messages to renew my account. At first I ignored it simply because my account was set up to do it automatically. Eventually , I started getting concerned so I went into the app and manually renewed the account. There was no issues with my credit card, number or card expiration date. It was the card that I use on every iTunes linked app purchase. I woke up one morning and had a notification that my account had expired and my number was ‘Burned’. Keep in mind... the sole reason I tolerated the bugs was simply to keep the original number that I had been assigned. With that said... I am pursuing a spare line with app developer.
bohotechie's Review of BurnerReviewed on 7/16/18 6:16 PM
I have now been waiting almost 36 hours for a response from the Burner team, after sending at least 3 messages to their support email. I have had an auto-renewing line for more than six months. I recently changed the number (for the first time) and their system automatically burned it (deleting all the text messages at the same time???!!!) three days before it was set to renew? When I received an alert that my number was set to burn, I contacted support, expressing my confusion—after all, my subscription was paid. They eventually replied, asking for my number. I immediately answered. When I got another alert, I wrote again. And again. Nothing! No response! Then I received an alert that my number had been burned and all messages deleted! I wrote to Burner again, and that was Saturday afternoon. It is now after 11am on Monday and I have had no response from the company. That is not acceptable support and I am very displeased. Mind you, they still have my money and I fully expect to be changed again in two days. Use this service at your own risk and copy everything immediately. :(
SuppleLeopardGal's Review of BurnerReviewed on 7/15/18 7:20 PM
Buyer Beware!!! You will lose customers and not even know it. Using this app could cost you your business. Burner, you lost me as a customer. Never again!!! Worked fine for a while, but then it just stopped. Horrible customer support!!. Burner app stopped working so I sent an email saying as such to support. They tried calling my number, and then told me in an email that it is working just fine and that the call went through so from their end it meant the problem was fixed. Unfortunately, the problem is (still) that nobody else can call or msg me, so unless Burner wants to rent all of the available apartments in my building, then we have a real problem.
incas99's Review of BurnerReviewed on 7/15/18 3:54 PM
my subscription is prepaid and auto renews every month now it tells me my subscription expires expires and to renew it. This is new.
relic480's Review of BurnerReviewed on 7/15/18 12:47 PM
I’ve had this app for several years. It’s worked flawlessly for years. Now, I wake up to a message stating my number has been deleted. I’m a sales rep and continuously use my phone with text messages daily. All my clients gone! I have this on auto renewal and till this day shows that it’s going to renew August 8. My number is on all my business cards as well. I desperately need all my info back. I have sales pending with clients and have no way of looking at my messages. Please fix this! Extremely urgent that I get everything back.
Kawhona69's Review of BurnerReviewed on 7/14/18 2:29 PM
The number was on auto renewal, and yet the subscription was cancelled. I reached out to support when I noticed the subscription was sending me notifications of canceling a line that was supposed to be on auto renewal and yet my account was deleted and all data and new contacts were gone. Now, all of my new contacts who were provided the burner can no longer reach me.
unhappy000001's Review of BurnerReviewed on 7/13/18 8:00 PM
This is a horrible app if you plan to use the auto-renew line. Although, payment is made, it DOES NOT automatically apply it to your account so your number will still Burn/delete!! I contacted support the first month and per their instructions everything appeared correct. They may have recovered my number the first month but then I got the notice that it would burn again the following month. I had this number on my business cards!! I should have paid more for Sideline. I used that when it was free and you won’t lose your number! This app needs a lot of work so don’t plan on using it as a 2nd private line!!
Nana Paparazzi's Review of BurnerReviewed on 7/13/18 7:35 PM
I was having issues with sending and receiving messages and followed the instructions (to close the app, or log out and log back in, or delete and reinstall the app) to resolve the issue and now it won't let me log back in. "We had a problem sending your verification code. Make sure you phone's international settings are set to a supported country and try again" I have customers that can't reach me at the moment. Was having business conversations when it started. This is just ridiculous!
Jill prayer's Review of BurnerReviewed on 7/13/18 7:35 PM
Too bad the creaking thing won't work right, either service unavailable and some other issue! I want to refund only had this thing for less than a day and it already a problem
RydingNerdy's Review of BurnerReviewed on 7/13/18 7:14 PM
Just subscribed today and it’s highly unreliable! Concept is good. Texts come through my notifications but I have a huge problem actually checking texts. I’ve received a call without an issue and sometimes texts are flawless.. but then suddenly I stop being able to see the messages coming through. It’s frustrating! I don’t know what the problem is but it needs to be sorted or ill quickly be canceling
jahdnmswkekswjejej's Review of BurnerReviewed on 7/13/18 10:41 PM
Allow messages to be sent in groups so I don’t need to keep retyping the same message also don’t make it so it’s a group chat like separate chats same msg
Loay Dagamseh's Review of BurnerReviewed on 7/11/18 7:22 PM
I’m with this company over 3 year and i just pay my monthly a week ago today surprise i lost my number and my messages and really they don’t care i try email them no one respond so BE AWAY
Wm Farrakhan's Review of BurnerReviewed on 7/11/18 12:51 PM
Double charged me for credits then none of the credits were applied look elsewhere for a burner they make it waaaay to complicated !
T. Boss.'s Review of BurnerReviewed on 7/10/18 12:48 AM
Please correct the issue with your service related to the subscription renewal. I’ve used this app for several years, yet recently my burner was deleted suddenly. This was alarming. Especially since ITunes has a record of my auto payments and plan. I have lost my data and photos attached to my number. I am extremely disappointed in the deletion. Please address this matter to avoid future problems.
TofuNerd17's Review of BurnerReviewed on 6/9/18 7:38 PM
The app is other stellar, but the lack of badge icons to notify when a message is received, this isn't suitable as a second line system. I'm a long term Burner fan. But as of late, I'm disappointed.
HannahSchotty's Review of BurnerReviewed on 6/8/18 7:05 PM
I am a case manager who uses this app to communicate with my 70+ clients. I enjoy the layout and the price per month is not bad. When the app runs as it should I have no complaints, but I’ve experienced multiple occasions in which at the end of using it for many phone calls it stops all outbound calls and the app itself just appears to stop working (no calls or texts, can’t add contacts, can’t receive anything and it is not sending my verification code upon logging out in an attempt to fix it). On certain days, like now, this has been extremely inconvenient and frustrating when I am trying to maintain contact with clients I am fitting into a busy schedule. If you are looking for a second number that your job will heavily rely on, I can’t say this is a good choice due to this. If these bugs could be fixed, I would give it 5 stars.
AlexaShrugged's Review of BurnerReviewed on 6/8/18 6:49 PM
For the umpteenth time Burner’s broken! I’m getting notifications that I’m getting messages and I can read them in my iPhone notifications but the messages do not appear in the app and none of the messages I am sending are going through, I’m just getting errors. Never mind the fact we’re going on 2 years of badge notifications not working... Come on, this is the only app I pay for and it’s also the only app that consistently gives me problems! I guess you DONT get what you pay for.
LarryChicago's Review of BurnerReviewed on 6/8/18 6:49 PM
Errors out while setting up, text messages come through but the app won’t move past send text screen to let me put the code in. Completely worthless
down2you77's Review of BurnerReviewed on 6/6/18 10:48 PM
This app is a rip off like most apps. Dishonest business. The first night I downloaded it I purchased 15 additional credits. I noticed the next time I used it only 5 credits were shown. I immediately contacted them and asked why and how to get the credits I paid for. This prompted a back and forth string of emails one after the other of them telling me I didn’t buy credits. They came up with one story after another until finally telling me I bought an extension of some kind. I didn’t even know what an extension was but I know how to read English quite well and I know what the word credits looks like. Long story short, I’m out the money for credits and these people are dishonest. Don’t spend your money on this app.
Dtjdetjgsrui's Review of BurnerReviewed on 6/30/18 11:18 PM
I’ve had this app for a couple of years and I have always hoped the “Burner Team” would solve the problems with notifications but they still can’t get it right. Badges have never functioned properly in this app despite working well in millions of other apps. For about two years I never saw a single badge despite receiving hundreds of text messages in this app. Now that has changed. I have a badge that indicates 44 unread messages despite the fact that I have opened and read every message I have ever received. I scrolled through every message in the app to see if there was any indication of unread messages within the app. Nope. I even tried reopening every message I have received over the last two years in order to reset the badge notification but that didn’t solve the problem. I’m begging the “Burner Team” to hire a competent programmer who can fix the long-running problems with notifications before Burner loses me as a customer.
Brendaf007's Review of BurnerReviewed on 6/29/18 7:25 PM
So today I saw the number 2 to indicate I had two messages on my burner app. Opened it and there was nothing there. Rebooted it and still nothing. Removed it to reinstall and then it locked me out. I hit log in so I could get the code and all it said was my code is yes.... not helpful. Couldn’t get in and it locked me out. Considering I need this number for business that is extremely annoying. Tried to get help desk but SURPRISE....there’s no phone number to reach anyone and their email contacts you within 48 hrs also annoying. If I knew this was going to be a problem I wouldn’t have wasted my money.
123johan's Review of BurnerReviewed on 6/28/18 9:17 AM
Very often it won’t send the six digit activation code, then after trying a few times, it says you’ve reached limit. Very frustrating
Point missed's Review of BurnerReviewed on 6/28/18 1:30 AM
After almost 3 years of having this app on a automatic renewal I contacted customer service which is only available by email not by phone and takes a minimum of 24 hours to answer in reference to my account after telling me that everything was OK this canceled my account a few weeks later. I emailed asking about reviving my account because it was for business and 48 hours later they responded saying that yes they can but never did. Now 24 hours from then they just told me that FT are able to do it they will try so I told them to cancel it. Bad enough you will see that the app loses its speed and efficiency and drops calls or makes it so you’re unable to make calls if you use it frequently throughout the day. Don’t waste your time Google voice is free.
TofuNerd17's Review of BurnerReviewed on 6/24/18 4:57 AM
The app is otherwise stellar. With the lack of badge icons to notify when a message is received, this isn't suitable as a second line system. I'm a long term Burner fan. But as of late, I'm disappointed.
ripped off for over a hundred's Review of BurnerReviewed on 6/24/18 2:44 PM
Hey phone and text worked. But you had to buy extra points to keep adding for text or calls. Bought unlimited text and calls. But it will not work. They kept saying it will be active in like a month. So until then you have to buy credits thinking in a month it will give you the unlimited. It was a scam!!!! I wrote 5 emails! From what answer I got once and never again. Sounds like the developer sold it to a company who markets and collects the money. They are ripping everyone off. Took over 100 so far. I deleted the app and got a different second line. You can not talk to anyone. And emails take weeks to hear back if at all. This is a Scam burner phone number. It should be looked at and shut down for fraud. !!! Buyer be aware!!!
Pie5916's Review of BurnerReviewed on 6/23/18 6:39 AM
So I changed one of my accounts but had my phone number linked to an old account, and the site I was using only allowed you to swap phone numbers and not delete them, so I downloaded this app and FOR FREE got a phone number, changed my account, and migrated my phone number to my new account 10/10-IGN
muffines's Review of BurnerReviewed on 6/22/18 5:00 PM
It would be really cool if you could add a way to reverse lookup anonymous callers and also have an option for changing your voice while in a live call.
imToolman777's Review of BurnerReviewed on 6/21/18 1:27 PM
I’m not receiving verification code so I can’t even use this.
trives92's Review of BurnerReviewed on 6/19/18 4:03 AM
I downloaded the app ! The trial went well ! After that I subscribed and paid for a year ! Chose the number that I wanted and it actually belonged to someone !!! The number was used already !!! I am so upset with them !! They haven’t responded to my email also !
bbwfighttheworld's Review of BurnerReviewed on 6/19/18 10:58 PM
As far as sending and receiving standard text messages it works well. Calling works pretty well also. I am paying for a renewing line and my phone number is attached and I cannot send not receive picture messages. Kind of irritating. I’m not getting the full functionality I thought I would.
Jack M Hoffman's Review of BurnerReviewed on 6/12/18 1:46 AM
I use it a lot and found it to be better than the imitators.
BigTexasAJ's Review of BurnerReviewed on 5/7/18 9:39 PM
I want to love this app but it is not allowing me to use it for what I need it for. Whenever the Burner # is called, I have to answer the phone & press a digit to allow someone access to my residence. However, it hangs up on MY phone & the Burner app tells me I have a voicemail as if I never answered the call. I’ve listened to the voicemail and I hear my guests, sitting there stranded because it didn’t work. Am I doing something wrong or is something like this not allowed?? If so, I will have to find a similar app but that will allow me to do this function. Especially since I am paying for this number monthly. Any suggestions are appreciated!!
Stop dropping my reviews's Review of BurnerReviewed on 5/6/18 11:23 PM
I bought an limited plan and can't even dial out to use it. I received a single reply to my email and they called the number once and I haven't heard a thing from them in over a week. Most pathetic excuse for customer service I've ever dealt with.
keewamslam's Review of BurnerReviewed on 5/4/18 12:35 AM
This app kept renewing after being uninstalled, costing me 30 dollars. Terrible app, one of the absolute worst on the store. Would NOT recommend.
Ryansal333's Review of BurnerReviewed on 5/30/18 2:46 AM
If you’re planning to use this 2nd line to sell items on Craigslist, contact customers etc. and any reason to privatize your cell, think twice. The app will work just fine for weeks at a time, and suddenly it will crash for days and you will sporadically not receive phone calls / texts.
JOJOmonkeyflex's Review of BurnerReviewed on 5/3/18 8:32 PM
The customer support for Burner is terrible. They never answer emails, have absolutely no phone number to reach anyone with. I still have a year with them, and they burned my numbers and refuse to give me any type of refund. I have three numbers and they won’t help us at all. I have 40+\ employees who also use This service and I will Ensure they all cancel.
FrankieDelgado25's Review of BurnerReviewed on 5/3/18 6:56 PM
This app is phenomenal and it helps me do my job and speak to out of town clients. The only downfall is that it’s constantly “down” or “can’t make an outgoing call”. It puts my entire business on hold and can be really frustrating
Great app. Need receipts.'s Review of BurnerReviewed on 5/29/18 2:33 PM
I use this app for providing customers a number other than my personal cell. It’s fast and easy. Because I expense the monthly payment it would be great to receive a monthly email receipt upon renewal of subscription to use for expense reporting. That’s my only minor issue. Otherwise even pressing 1 doesn’t bother me. Is it possible to check contacts against the number calling and provide information on the caller prior to answering? Thanks!
parent83695's Review of BurnerReviewed on 5/25/18 9:31 PM
It’s really good i got blocked by my friend for bugging him and now I can bug him a little more. Just wished you could change your number so I could do more
IAB111's Review of BurnerReviewed on 5/25/18 8:32 PM
With the iPhone X running iOS 11.3.1 the app crashes on start up. I believe it’s because it lacks native FaceID support. ☹️ FaceID is working now...increased stars
VampireInBlack's Review of BurnerReviewed on 5/24/18 5:28 AM
The one major missing feature is that you can't text video. If it had that, it would be a solid 5 stars. Update: Almost a year later and still no video. Definitely makes it look suspicious when used for dating sites. “What do you mean you can’t get videos?” Me: “Well, it’s not a real phone number...” Most of the time it isn’t an issue, but it’s super annoying when it is.
hansojs's Review of BurnerReviewed on 5/24/18 4:05 AM
How can I cancel my subscription ?
Lonloniko's Review of BurnerReviewed on 5/24/18 3:13 AM
App gets stuck and doesn’t send/ receive messages, when I reinstalled the app I couldn't get back in and had to contact support for help, haven’t received any sign from support yet
Dirtydirtysworld's Review of BurnerReviewed on 5/24/18 3:10 AM
The app froze on me today. Could not send any text messages or receive any. I have been running my business through this app for quite some time and today’s glitch cost me $200 in business. I am moving my business to Hush a very reliable app. My advice do not use this for your business.
Zeitgeist13's Review of BurnerReviewed on 5/2/18 9:35 PM
Mr.C023's Review of BurnerReviewed on 5/2/18 9:11 PM
It’s a great app when it works, but once it decides to stop working randomly good luck. Everything comes to a immediately stop and you have to email support and wait 2 days for response from their support team. I originally downloaded it to hopefully save me from buying another phone or adding additional line to my plan. Unfortunately I still ended up adding an additional line to my phone. Still a great app when it works.
Sam Thone's Review of BurnerReviewed on 5/2/18 6:53 PM
Not only does the app not work correctly but after I canceled my subscription, they continued to charge me. It's been 3 months now and they are still charging me? I've contacted them to cancel it but they have not so I guess I'll just be paying 5 bucks a month for nothing forever.
prlady787's Review of BurnerReviewed on 5/19/18 12:21 AM
The app is pretty ok, but I had an issue with my number and after almost two weeks they were unwilling to help me. I provided them with all the info they requested and more. I won't be using this app any more!
Queibabiii's Review of BurnerReviewed on 5/14/18 8:49 PM
I’ve had the app for a little over 3mths and it worked great! Got a notification to update bug fixes(I had none) and app enhancements. The update made this app sketchy. I am continuously getting an “internal error message” with every attempt to send a text. This will often lead me in to thinking Ive sent something is its actually sitting there pending for me to retry.
Stop dropping my reviews's Review of BurnerReviewed on 5/14/18 11:13 PM
I bought an limited plan and can't even dial out to use it. I received a single reply to my email and they called the number once and I haven't heard a thing from them in over a week. Most pathetic excuse for customer service I've ever dealt with. Case number 92915. It's been weeks now I want ALL of my money back.
Jack M Hoffman's Review of BurnerReviewed on 5/13/18 7:17 AM
They discontinued support for iOS 9, and the last version compatible with it no longer works. I still have credits but can no longer use them. Support didn't care. Great. Switched to Hushed instead since they still support iOS 9.3.3.
FM_M's Review of BurnerReviewed on 5/13/18 12:44 AM
The point of a burner phone is anonymity, or privacy. Phone numbers have become as connecting as social security numbers, so we’d want to keep them private. Guess what the first thing that this app does? Asks for my real phone number. Why? This is BS; the only way to make sure things aren’t shared is by never sharing them... why do I have to give these folks my real phone number? Deleted, unused.
GNN FAN's Review of BurnerReviewed on 5/11/18 1:23 AM
It's the best app for calling
Pittsburgh Andy's Review of BurnerReviewed on 5/10/18 6:09 PM
The monotone, borderless, and buttonless flat design interface is confusing and unintuitive. Confusing differentiation between the hamburger and gear icons; never know which one to press to enable certain actions, frequently resulting in guessing and hunting and tapping.
name15643665's Review of BurnerReviewed on 5/1/18 1:13 AM
App didn’t work and customer service failed to respond before the trial service ended
@t_is4tattoos's Review of BurnerReviewed on 4/8/18 7:56 PM
I’m running the last iOS on iPhone X and I don’t get the icon notification when I receive a text. That’s the only bad thing
Grown_Otaku's Review of BurnerReviewed on 4/8/18 1:38 PM
You can’t set up any burner number unless you use a “real” cell carrier number. So basically defeating the whole purpose of a burner phone, as a carrier number ostensibly, be easily linked to the account holder. For my purposes, I need a number in the States, but I’ve been out of the States for ages, and need a number at the moment. I have other established google voice numbers, but I need a clean one. I can’t even use this to link to a Google voice number, as its not a “real” carrier, like Verizon or sprint. Would be handy for simple random things, if I had a stateside carrier at the moment.
Thirdpower369's Review of BurnerReviewed on 4/8/18 11:33 AM
I love it
Marcelina87's Review of BurnerReviewed on 4/7/18 6:12 PM
UPDATE: there is also a huge delay in calls so there’s always an awkward silence or talking over someone. This app is great for my second number for work so I don’t have to give my personal number out. I however have one major complain that really bothers me, the caller ID doesn’t pop up when receiving a call. It will briefly pop up if you so happen to be staring at your phone at that very money but the. It disappears and you just see the actual number so it’s confusing if it’s coming from your personal line or the burner. Can you guys please fix this, let the contact that you saved it under pop up instead of their number or your burner number. PLEASEEEE IF THAT WAS GIXED I COULD GIVE THIS APP 5 starts because I really like it!
TT's Mum's Review of BurnerReviewed on 4/6/18 4:09 AM
This was a great option for me as I have clients in several location in US and Canada. Taking a 3 burner pack works well. One of my inly issues is I wish it didn’t require me to “press 1” to accept the call... why not just let me answer once I choose to pick up the call. If I’m missing a step to turn this function off, I’d LOVE to know about it!
Murphybonez's Review of BurnerReviewed on 4/6/18 10:37 PM
This is great for online dating. You can burn the number if u get a stalker or just want to lose the contact.
CHunterJr's Review of BurnerReviewed on 4/4/18 7:28 PM
Can’t seem to activate an account. I’m became a monthly subscriber after the 7 day trial but can’t seem to connect to the account anymore. Guess I’ll unsubscribe and find another app. App really looked good though
The Crusher!'s Review of BurnerReviewed on 4/4/18 3:35 PM
It does the job it is supposed to but the app has some bugs. When you edit a contact the picture and notes don’t seem to save. For some reason when pasting text into the message it hangs for 1 seconds or so and then the text appears(sort of). Every once in awhile it fails to send a text and hangs. In general it works well, just a few annoying issues that need polishing.
Miyagi73's Review of BurnerReviewed on 4/4/18 12:57 PM
This is great. Worth every penny
TiffanyAnn_1's Review of BurnerReviewed on 4/3/18 4:55 PM
They will charge you second day after downloading. Now I can’t even get my money back because it’s been “too long” downloaded 1/30/18 it’s 4/3/18 now.
iPhone Junkie's Review of BurnerReviewed on 4/28/18 4:02 PM
I never even used the phone number anywhere. I requested a full refund. I hope this isn’t happening to everyone with Burner phone numbers.
DomGav714's Review of BurnerReviewed on 4/27/18 6:37 PM
I’m a fan of the app. It’s reliable and works well. I just with that there was a feature where you could record a call from the app. Overall...great app.
csanchez000000's Review of BurnerReviewed on 4/27/18 2:17 AM
Has glitches - text notifications pop up and I try to open the text and it doesn’t show . This has happened 3x already 🙄🙄🙄
Lakajones34598's Review of BurnerReviewed on 4/27/18 2:01 AM
Some days works perfectly and some days it lags. I even got some messages an entire day late which is embarrassing when the person does not know the number is a burner number.
IAB111's Review of BurnerReviewed on 4/26/18 2:41 AM
With the iPhone X running iOS 11.3.1 the app crashes on start up. I believe it’s because it lacks native FaceID support. ☹️
Blown Whistle's Review of BurnerReviewed on 4/23/18 9:46 PM
Only has email support. Bought a year subscription and sent in a question 2 weeks ago asking how do I keep my paid Burner subscription when I change my Service Provider (Real) issued phone number. Silence and no response is all I’ve gotten from these folks. Case # 92448
XtineONY's Review of BurnerReviewed on 4/22/18 5:52 PM
IT staff...get this together. I can’t receive incoming calls at all. And often texts are not received.
Marcelina87's Review of BurnerReviewed on 4/2/18 2:59 AM
This app is great for my second number for work so I don’t have to give my personal number out. I however have one major complain that really bothers me, the caller ID doesn’t pop up when receiving a call. It will briefly pop up if you so happen to be staring at your phone at that very money but the. It disappears and you just see the actual number so it’s confusing if it’s coming from your personal line or the burner. Can you guys please fix this, let the contact that you saved it under pop up instead of their number or your burner number. PLEASEEEE IF THAT WAS GIXED I COULD GIVE THIS APP 5 starts because I really like it!
XtineONY's Review of BurnerReviewed on 4/2/18 2:46 PM
IT staff...get this together. I can’t receive incoming calls at all. And often texts are not received.
soundguy8's Review of BurnerReviewed on 4/2/18 11:52 PM
I decided to try Burner to set up social media accounts that would be more anonymous than one tied to my real mobile number. Unfortunately, the number was not acceptable as a legitimate phone number on those sites. If you can’t use it for something like this, its usefulness is going to be pretty limited.
Patient Calls's Review of BurnerReviewed on 4/19/18 11:59 PM
Keep up the great work!
Joshua D.'s Review of BurnerReviewed on 4/19/18 11:20 PM
Dater chick's Review of BurnerReviewed on 4/18/18 3:24 PM
I've never threatened anyone, or sent p*** or ANYTHING! Used this app as a work phone and the company literally threatened legal action against me for no reason.
carlism's Review of BurnerReviewed on 4/18/18 1:33 AM
I have no issue with the cost. Happy to pay if it works. It seems the numbers are tied to a known carrier so that you can’t use them to get confirmation codes when signing up for email accounts. I was trying to be anonymous in donating some virtual goods for a good cause and couldn’t get an outlook account using this number.
Grown_Otaku's Review of BurnerReviewed on 4/17/18 1:18 PM
You can’t set up any burner number unless you use a “real” cell carrier number. So basically defeating the whole purpose of a burner phone, as a carrier number ostensibly, be easily linked to the account holder. For my purposes, I need a number in the States, but I’ve been out of the States for ages, and need a number at the moment. I have other established google voice numbers, but I need a clean one. I can’t even use this to link to a Google voice number, as its not a “real” carrier, like Verizon or sprint. Would be handy for simple random things, if I had a stateside carrier at the moment. Edit: Is there any particular reason, law, or technological hurdle, as to why you can’t use VOIP numbers like Google Voice?
Erinlayne's Review of BurnerReviewed on 4/15/18 7:52 AM
For privacy issues, to avoid using my personal need knee, I purchased several burners with subscription for the sole use of registering Gmail & LinkedIn profiles (which require a phone number to verify). Literally NONE of the Burner App numbers work for the intended purpose, and you don’t find that out until after purchase. A failed experiment; time and $$ I won’t get back. Thanks, Burner App! Update April 2018: Months after discontinuing my subscription and unlinking my PayPal account, the developer has continued to charge me for the subscription fee—this time, immediately after I had added a new credit card. Shady AF.
carlosssssddd's Review of BurnerReviewed on 4/14/18 10:13 PM
Very bad service
Kevinissa's Review of BurnerReviewed on 4/13/18 12:28 AM
I tried several apps and all they did the work as expected, but this one really worked very well for me and was very easy to sign up without the hassle or collecting so much personal information like others, the free trial was amazing that’s why I got convinced that was I was looking for, MMS SMS worked perfect and that’s all what I needed.
AlexaShrugged's Review of BurnerReviewed on 4/13/18 12:08 AM
April 2018: I have an unlimited subscription but it’s telling me I’ve run out of credits and need to upgrade to be able to send more texts. When I try to upgrade it tells me I already have an unlimited subscription...so I’m stuck in a loop with no way to contact people! I bit the bullet and bought credits to tide me over until support gets back to me, but I’m limited to 170 texts and no picture messaging - ugh! I don’t know how long that will last me! Still no badge notifications either (see below) January 2018: This is getting ridiculous! For the last 8 month badge notifications weren’t working but now in the last 24 hours I haven’t received any notifications of any kind. And yes, I’ve checked that they’re on and that I’m not on DND. An app I pay $5 a month for shouldn’t have badge notifications problems, never mind notifications not working AT ALL!
Stonerbhd's Review of BurnerReviewed on 4/10/18 4:18 AM
Never thought I would need one but the price is right and it works wonderful. 5stars
Swarms of Things's Review of BurnerReviewed on 4/10/18 12:27 AM
I don’t have Facebook app installed on my iPhone and never log in from there. After installing Burner on the phone, then logging into Facebook on my laptop, my profile under Ads / Your Interests / Other, shows the Burner app with the descriptor “you have this because you installed the Burner app”. I had used this app for selling on Craigslist, but no longer. Horrible breach of privacy, and this company needs to be outed for this garbage.
Peter.skeeter's Review of BurnerReviewed on 4/10/18 10:46 PM
It hardly notified me of phone calls and text messages. Also spam messages are sent to your contact list which was annoying. Go to WhatsApp instead of this.
Armen Ra's Review of BurnerReviewed on 4/1/18 9:05 AM
I have to press one before answering? It doesn’t even give me a chance to do that. I have not been able to talk to anyone who has called me. And it made me buy more credits? Very bad.
BrianKann16's Review of BurnerReviewed on 3/9/18 8:45 PM
What could possibly make it easier for a bootstrapping, ambitious company-building entrepreneur to communicate with multiple dedicated telephone lines than Burner?! Fantastic!
graveplacebo's Review of BurnerReviewed on 3/9/18 2:31 AM
Follow up to reply from Developer. Thanks for your response. However I can assure you notifications are not working in my case. I have it enabled in the app and settings. I have even reinstalled the app hoping that would resolve. Original review. Happy with the App overall. However notifications are not working on my iPhone X. If this is not resolved by my next monthly renewal I will be returning to GV. I prefer to stick with this so please resolve.
graveplacebo's Review of BurnerReviewed on 3/7/18 12:17 AM
Happy with the App overall. However notifications are not working on my iPhone X. If this is not resolved by my next monthly renewal I will be returning to GV. I prefer to stick with this so please resolve.
ByWillAlone's Review of BurnerReviewed on 3/4/18 8:42 PM
This would be such a great app if it worked correctly. Whenever I receive inbound calls, the burner service fails to give me the voice prompt and doesn’t give me enough time to press 1 to answer the calls. The end result is that I have yet to be able to successfully answer an inbound call on my burner line.
lucy lives's Review of BurnerReviewed on 3/31/18 4:25 AM
Exceeds expectation awesome totally works every time
Hell Of An Angel's Review of BurnerReviewed on 3/31/18 11:23 PM
I was lead to believe this service would not be detected as another VoIP service. When using this burner number with Uber my number was determined to be invalid. So just a heads up; if your looking for a burner number that won't be detected as VoIP; this 💩 app isn't it!
Iasereht's Review of BurnerReviewed on 3/30/18 12:58 PM
It's an awesome app and suits my needs very well. What I don't recall reading is that you will hear a message to press #1 or 2 to answer or decline. So the first few calls, I automatically hung up and blocked. Now that I have that resolved, next issue is how to find the list of blocked numbers... Otherwise, I'm very happy so far. UPDATE: That was simple! Thank you!
Fikii17's Review of BurnerReviewed on 3/3/18 2:47 PM
Advertises itself as 'free' app, but requires payment to do anything. SCAM.
dmcmaster's Review of BurnerReviewed on 3/29/18 4:25 PM
wwavideo's Review of BurnerReviewed on 3/29/18 2:09 PM
1 moth before its renewal date, my burner number stopped working. I use the number for business and I love using it but since it’s not dependable, I’ll have to go and get my free google number.
ios2018's Review of BurnerReviewed on 3/27/18 5:31 AM
Not connecting calls . Not getting press 1 prompt . iPhone 8 . Need for work!
Iasereht's Review of BurnerReviewed on 3/26/18 6:22 PM
It's an awesome app and suits my needs very well. What I don't recall reading is that you will hear a message to press #1 or 2 to answer or decline. So the first few calls, I automatically hung up and blocked. Now that I have that resolved, next issue is how to find the list of blocked numbers... Otherwise, I'm very happy so far.
Fanman102's Review of BurnerReviewed on 3/25/18 7:28 PM
Apparently there is a limit to the number of times I can sign in?! So frustrating DO NOT GET THIS APP
raregoods100's Review of BurnerReviewed on 3/25/18 2:59 PM
It’s like having a second phone line , voip lines don’t work , this works because it comes across as a regular phone number .
JRK1231's Review of BurnerReviewed on 3/24/18 7:28 PM
Works as advertised. Occassional minor glitch in a new release, but quickly fixed when reported. The only thing that keeps me from giving it 5 stars is that I am flooded with p*** texts from forged caller-ids and there doesn't appear to be a way to filter such junk, only report it. Update: App Banners have stopped working. This is very annoying.
Onoahu's Review of BurnerReviewed on 3/24/18 1:16 AM
Rushing to meet someone I Just added to my contacts and despite reloading app several times it won’t add that contact. Had to use my real # so Burner totally failed me and I won’t use it again 😡. App was always clunky anyway
Big T0ne's Review of BurnerReviewed on 3/22/18 8:21 PM
Love the app few more bugs to work out. Sometimes keyboard locks up and cant send pictures from camera roll.
Steve Twedt's Review of BurnerReviewed on 3/22/18 5:21 PM
As header says it was easy to start up any way so I hope using it is as easy.
Lovo99's Review of BurnerReviewed on 3/21/18 3:37 PM
I like the app, but the customer support is the worst. I changed phone numbers and was not able to receive calls anymore. I contracted customer support through emails, they responded to the initial email and requested a little more info, I submitted everything they requested and never heard back from them. I have sent them 5 more follow up emails but have not heard back from them. I'm a monthly subscribed member, so I should be getting a "premium customer support" as they claim on their app, but that's not accurate. It's a shame I have to cancel my subscription because I can't no longer receive calls. I did like the app, but can't use it anymore, despite that I'm paying the monthly fee of $4.99. Shame on you burner customer support.
MaxWorldHQ's Review of BurnerReviewed on 3/21/18 1:53 AM
It was time to renew last night. Their server wasn’t working, so I couldn’t renew. I’ve now lost my number and all messages. Worthless and a huge loss for me.
Darkbc12's Review of BurnerReviewed on 3/2/18 2:36 PM
How is this a Non voip number? Trying to register with a website and it shows this is a voip number. Facebook ad advertised as a regular non voip number.
Thefed01's Review of BurnerReviewed on 3/19/18 7:32 PM
This GREAT phone app allows me to close the karmic circle.
adventuredave's Review of BurnerReviewed on 3/19/18 2:43 PM
I’ve used this app several times! It works great and no issues!
sandman1318's Review of BurnerReviewed on 3/18/18 2:51 PM
I appreciate the prompt response. But how was I supposed to know that I needed to press “1” to answer a call? If it’s mentioned in the app description or somewhere in the app itself I didn’t see it. At least now I know. ;)
graveplacebo's Review of BurnerReviewed on 3/18/18 11:19 PM
Update. My monthly subscription ended today. Guess what? I got a notification from the Burner app to inform me of the fact. Yet I still get no notifications for texts. (Yes developer, do not disturb is not enabled). Hopefully they fix the notifications because it is otherwise a good app and fits the need perfectly. Follow up to reply from Developer. Thanks for your response. However I can assure you notifications are not working in my case. I have it enabled in the app and settings. I have even reinstalled the app hoping that would resolve. Original review. Happy with the App overall. However notifications are not working on my iPhone X. If this is not resolved by my next monthly renewal I will be returning to GV. I prefer to stick with this so please resolve.
Ailuron's Review of BurnerReviewed on 3/17/18 6:33 PM
I was charged after cancelling subscription and a gold was placed on my Apple account and I was forced to pay 4.99 for a service I stopped using and even told Apple I cancelled it months prior. Apple has lazy employees. Never will I subscribe to any Apple app.
kaylanicole93's Review of BurnerReviewed on 3/17/18 2:26 AM
LOVE this app. Would be 5 stars if you could send and receive video messages though.
b33unit's Review of BurnerReviewed on 3/16/18 8:51 AM
And then they cancelled my account and claimed I was breaking their terms of service and said I’d have to take it up with their legal “department” who hasn’t responded since my initial email in NOVEMBER OF LAST YEAR. I switched to Hushed who apparently didn’t have a problem with me using their service to sell my car on Craigslist which is the only reason I signed up for Burner ————- Works ok but when you forward texts for example they don’t also show up in the app. Also it keeps asking me to verify my phone number. REPEATEDLY. Fails to verify and says to check my international settings whatever that means. Apparently the United States isn’t a supported country.
sandman1318's Review of BurnerReviewed on 3/15/18 8:09 PM
I just waisted $5.00 on a monthly subscription. When I call my Burner number FROM ANY PHONE, my cell phone rings and then I can answer it. But the phone I’m calling from continues ringing! I’ve uninstalled and reinstalled the app and have rebooted the phone. I’ll be requesting a refund from Apple.
Director Opns's Review of BurnerReviewed on 3/13/18 6:33 PM
Person to person calls, no problem. However, an increasing number of large businesses and enterprises are blocking incoming calls from burner numbers; very inconvenient in my line of work.
Angry guy 14485's Review of BurnerReviewed on 3/13/18 2:45 PM
It’s expensive and lines auto burn unless you pay a lot
butterfly0512's Review of BurnerReviewed on 3/1/18 2:55 PM
CalifDude's Review of BurnerReviewed on 2/9/18 3:06 AM
I’m a long time user of Google Voice, but that number seems to be generating a lot of spam. Maybe just because it’s been in use for years. So I thought I’d check out some other options. I’m blown away with how much better Burner is. So many more options. Much more controls and helpful features. So much more enjoyable to use. This is my new go to app for a second (and third, etc.) number.
Pittsburgh Andy's Review of BurnerReviewed on 2/9/18 2:03 PM
The monotone borderless buttonless flat design interface is confusing And very unintuitive.
Therealjrillo's Review of BurnerReviewed on 2/9/18 10:43 PM
I have a paid account that I use for work. You’d think they would take care of their subscription customers. Going through their reviews I see that some were forced into buying minutes. So it seems like a sales tactic. I have yet to have someone actually help me get my burner back up and running. When I signed with burner I was able to speak to someone on the phone years ago. Good luck getting help now! 2 days with support and 19 emails. Still no solution in sight. They have claimed that my account was reset 2 times, after I tell them (by email) my account was not reset they respond hours or even the following day claiming the same thing. Something has changed at burner from 2 years ago.
thequickfoxx's Review of BurnerReviewed on 2/8/18 5:45 AM
(Already fixed with provided support!) The recent update just broke the app, I’m using iPhone X and when I receive a message, i can see the notification, but when i go to the conversation, there’s no message, but the message can be view through the notification... this is embarrassing, please fix this, as i use one line here in a monthly basis and as my 2nd personal phone number. ;(
jlemonade's Review of BurnerReviewed on 2/8/18 12:45 AM
Use these when putting ads on Craigslist or Buy/Sell sites, that way I know what the people using that number are interested in and it keeps my private line private... easy to use, set up and understand... I have tried the rest, but DEFINITELY like this app best
Zeitgeist13's Review of BurnerReviewed on 2/8/18 11:40 AM
Badge Notifications NEVER work so you NEVER know when you’ve missed a text. Customer Service is getting better and better again. Give this app another chance and I know they will right the ship again.
LizetteM's Review of BurnerReviewed on 2/6/18 8:14 PM
I’ve had this app for a while already. I pay the monthly subscription and I still have problems with it. I’m not sure if it needs an update. Today I can not view new text coming in from clients. Nor can I view anything that I’ve sent to them. It’s like it is not allowing me to text anymore and I cannot delete the app and reinstall because I have important texts from last months. Please take care of this issue.
cyberposer's Review of BurnerReviewed on 2/6/18 6:31 PM
Over Under Kickstarter's Review of BurnerReviewed on 2/6/18 4:14 PM
What’s going on with the recent update? It is not opening on the iPhone X, just gives a stuck blank screen with burner logo
Stig1115's Review of BurnerReviewed on 2/6/18 2:43 PM
The app itself is OK for having a second number. However, the app is seemingly impossible to unsubscribe from and you will just keep being charged.
Elfueda's Review of BurnerReviewed on 2/6/18 2:10 PM
Now you can’t get messages! Completely opposes the point of having the app! Don't use it for business or if you need to count on getting calls. Service works 'sometimes'. Completely unreliable. Support is barely there. Your response to the problem will be 'we had a problem with our servers' 24 to 48 hours after making a complaint. Or even worse 'reinstall the app'. No refunds given.
StillElevationNoMatterHowFar's Review of BurnerReviewed on 2/4/18 4:58 PM
This is seriously a perfect app if you have clients or students. I've set up lines to call clients so that they don't have my personal line. The app performs exactly as advertised, couldn't be happier with the tool.
CorbinaFly11's Review of BurnerReviewed on 2/3/18 10:59 PM
Quigley_Sharps's Review of BurnerReviewed on 2/28/18 4:34 AM
Tried to purchase the monthly subscription and they took the annual out of my bank account. When asking for support from the support people they told me it was the app store that did it and I should contact them. First bad review I have ever written I hope you enjoy my 47.99. I canceled the subscription as soon as I saw it taken out of my account. Support claimed they will prorate it. Not sure how they can say that when they blame the app store.
Chris mpintos's Review of BurnerReviewed on 2/20/18 6:16 PM
We used this app for our small business. We suddenly lost the ability to use the app and our telephone numbers and all the information linked to them. We paid for the service! We emailed customer support over 20 times for almost s month now. We have only received one email blaming Apple billing and stating we are welcome to cancel. Now we are just ignored. Who knows how much business we have lost over this. We made the mistake of designing business literature with these telephone numbers. We have $1,000’s of dollars of literature that are worthless. This app and their staff are a joke!!!! Don’t waste your money !!
Mollmoll008's Review of BurnerReviewed on 2/2/18 11:40 PM
Only reason I’m giving this three stars instead of one because I do like the app but however when someone calls in on my burner number I have to literally press one to answer the call. This is really s***** and r******* because I’m driving and I want to answer the phone I can’t fumble around on my phone for my keypad to press “1” one it’s s***** and it’s worth deleting the account and I just paid $4.99 for month service so I’ll probably be deactivating it I can’t have that.
Erinlayne's Review of BurnerReviewed on 2/19/18 7:35 AM
For privacy issues, to avoid using my personal need knee, I purchased several burners with subscription for the sole use of registering Gmail & LinkedIn profiles (which require a phone number to verify). Literally NONE of the Burner App numbers work for the intended purpose, and you don’t find that out until after purchase. A failed experiment; time and $$ I won’t get back. Thanks, Burner App!
HAOMGWTF's Review of BurnerReviewed on 2/15/18 9:27 PM
Not a total secret number. Your burner phone number will appear on your main phone bill lol. If your burner number is 111-111-1111 but your real carrier number is 222-222-2222 and you call your secret friend at 333-333-3333 your 222-222-2222 phone statement will show your 111-111-1111 number.
JonRKibler's Review of BurnerReviewed on 2/15/18 6:43 PM
Works as advertised. Occassional minor glitch in a new release, but quickly fixed when reported. The only thing that keeps me from giving it 5 stars is that I am flooded with p*** texts from forged caller-ids and there doesn't appear to be a way to filter such junk, only report it.
maked tinder look like a joke's Review of BurnerReviewed on 2/15/18 3:33 AM
I had issues going from the free trail to the paid subscription. Conversations started during free trial were all jumbled (messages out of order) and i had issues sending and receiving picture messages. I contacted customer support who responded timely, but seems they’re answer is always uninstall and reinstall the app. Did that and still doesn’t work. Did a test with a friend and she received my messages and pic but I never received hers. Really unacceptable for a paid second line. I can’t have a phone line that I never know if messages are received!! Not worth the measly $5. I canceled my subscription and uninstalled
GeeMMMGee's Review of BurnerReviewed on 2/15/18 12:56 PM
Please help. I got this to use on a twitter account, Twitter is saying that the phone number is not suppprted.
Nussyk1's Review of BurnerReviewed on 2/14/18 5:40 PM
Burner adds Badge App Icons showing the number of any missed calls or unread messages. Please add ASAP
gkracker2's Review of BurnerReviewed on 2/14/18 2:50 PM
I sent several text messages and not one of them went through, I even paid for credits and still nothing. This app has only been a headache and I missed the deadline that the purpose of this second phone number was intended for. I believe I’ll keep looking for something that works.
Andy12345668910's Review of BurnerReviewed on 2/13/18 7:30 PM
It says I can’t log in because of my international settings. I’m set to be in US
iJesse10's Review of BurnerReviewed on 2/13/18 12:10 AM
Notifications not working at all since last update.
Gamblor420's Review of BurnerReviewed on 2/12/18 5:17 PM
I’m not getting the notification sound when I receive a text. I know it’s not my phone as I have checked all the settings. I’ve tried deleting and re-installing the app with no luck. Please fix this ASAP
AlexaShrugged's Review of BurnerReviewed on 2/12/18 4:07 PM
This is getting ridiculous! For the last 8 month badge notifications weren’t working but now in the last 24 hours I haven’t received any notifications of any kind. And yes, I’ve checked that they’re on and that I’m not on DND. An app I pay $5 a month for shouldn’t have badge notifications problems, never mind notifications not working AT ALL!
jwmoore78's Review of BurnerReviewed on 2/11/18 3:32 PM
Ever since i updated my texts end up at the very top of the chain, like the dates are s****** up or something so it shows my new messages above my old ones. Very annoying, can’t even use the app for people I’ve texted previously cause it takes forever to find the new messages
Laura Caitlyn's Review of BurnerReviewed on 2/10/18 2:54 AM
Signed up for this service 24 hours ago and already having problems receiving text messages! When I visited the support site all it suggested was restarting/reinstalling the app or emailing them. I closed the app and reinstalled it but the texts that people had sent me still failed to appear and I now I have no idea how many texts I have missed and from who. This is completely unacceptable. Charging for a defective product and offering such little support is also unacceptable. With no phone number to call for support, how am I supposed to get this fixed quickly? The fact is that even if they did fix it, there is no way I would continue to use this service since it has proven to be so unreliable and I was using this number for something important. After spending the day updating my contact information across multiple platforms I am extremely disappointed.
MariamColette's Review of BurnerReviewed on 2/1/18 7:09 PM
This app is so perfect because I do t like to reveal my phone number in certain situations and this helps me screen my calls better. They also give you some free time to try it out and see how cool it really is as opposed to the others that make you buy right away to use services. Love it! Highly recommend!!
joestes709's Review of BurnerReviewed on 12/9/18 12:35 PM
Unresponsive. Makes you think it’s free but then u download it and have to pay. Calls don’t connect everytime. Overall bad experience.
sakurabajo's Review of BurnerReviewed on 12/9/17 5:06 PM
Serve its purpose. However sometimes the long txt mess up. It would break to pieces and receive in random order. Kind of annoying but over all the app is good. Hopefully this bug can get fixed
Berean116's Review of BurnerReviewed on 12/9/17 12:36 PM
Love it for Craigslist and for business clients. The second line feature is a lifesaver.
Jacob11701's Review of BurnerReviewed on 12/6/17 7:26 PM
I have tried 4 top notch apps for a second business line on my phone. Looks make a difference so I would love to see support for the X screen since I see this a lot during the day. Other than that this app works as expected as well as giving me a customizable interface to create a good work culture in the burner number itself. I decided to go ahead and subscribe. I have not been let down. The support has answered quickly and effectively. The prices are cheaper than the three paid ones I tried. 100% recommend to others! 5/5: Customer Service 5/5: Usability 5/5: Developer attention to bugs and getting them fixed 4/5: iPhone X Support 😜
Ilinose's Review of BurnerReviewed on 12/6/17 1:27 AM
Solid app really good for off the grid contact!!
173773725151781's Review of BurnerReviewed on 12/4/18 12:37 PM
Was working perfectly before. Now I keep getting an error message stating my phones intl settings are not supported.
bigjohn28's Review of BurnerReviewed on 12/4/17 3:55 AM
Works great I use it all the time
Jacob7174849204's Review of BurnerReviewed on 12/3/17 3:59 PM
khehkymoliehky's Review of BurnerReviewed on 12/29/18 1:03 PM
I absolutely love this app, I don’t know what I would do without it or how I would run my business. BUT. The Voicemail feature is absolutely atrocious. If I press play, then press the speaker button, it will play perfectly fine over my speaker. If while it’s playing I turn the speaker option off, click pause, then play again.. it will have an aneurism and start playing the voicemail over itself 2 or 3 times. I have tried everything to fix this so clearly it’s something on the developers end. Other than that it’s amazing!
PleaseRespondImAngry's Review of BurnerReviewed on 12/29/18 1:03 PM
I downloaded this app because I wanted to reroute scam phone calls to this number, but then I saw that it costs $5.00 a month. I deleted the number and the app like it said to if I wanted to cancel, and I also sent an email to the listed email to cancel the account. I got an automated response and then an email saying that the account was no longer active. Still don’t know if I’m going to be charged or not. I’m irritated.
Justbcz's Review of BurnerReviewed on 12/29/17 7:35 PM
I use this for selling stuff on FB or Craigslist. Works great.
MissFlorida07's Review of BurnerReviewed on 12/28/17 3:32 PM
Burner is a blessing because it allows me to keep my personal cell phone number private, as I only give out the burner number. You can never be “too safe” these days, so I suggest others try it out too.
Leo_InD's Review of BurnerReviewed on 12/27/17 8:55 PM
Does everything you want and is designed to do. Thanks guys!
O'dawwg's Review of BurnerReviewed on 12/27/17 1:25 AM
Great phone app for business purposes
d dubb's Review of BurnerReviewed on 12/24/17 8:03 PM
Crashes or immediately drops the incoming call, usually when answered quickly from an already-unlocked screen
YourGhostInMyMachine's Review of BurnerReviewed on 12/22/18 11:55 AM
Lots of messages fail to come through or go out. “I was messaging you and never heard back.”
dan204's Review of BurnerReviewed on 12/22/17 2:09 PM
Immediately hangs up after I try to make a call
LeapYearBaby88's Review of BurnerReviewed on 12/21/17 10:44 PM
This review is regarding closing your account. Adhoc refuses to allow me to close my account and charges me $4.99 per month. I continue to dispute these charges on a monthly basis but Adhoc changes the name of their billing so they can continue charging your credit card forever. This is the shadiest company I’ve ever dealt with - for the love of g** save yourself the headache and don’t sign up for their services.
Hsjsnvebdbd's Review of BurnerReviewed on 12/2/17 2:36 PM
I’ve been using this app for over a year, it’s definitely come a long way. Many bug improvements have been made and for that I thank your team. I use it daily to connect and contact with customers 30+ times a day, over 1000 contacts. With little to no issues. I do hope there are plans to add support for the X. Only bug I’ve noticed is notifications, intermittently will not notify and intermittently can’t get the notifications to go away after reading.
Beeg41's Review of BurnerReviewed on 12/19/17 7:48 PM
Works better than I could have imagined. Easy to set up
guacamole_waffles's Review of BurnerReviewed on 12/18/17 9:21 PM
Never gave me a free trial. It tried to make me pay to create my first burner.
26Nada's Review of BurnerReviewed on 12/17/18 1:03 PM
I’ve been very pleased with this app. It works as advertised. I regularly use it so I don’t have to give out my real number on sites like craigslist. The service isn’t free, but I would not expect it to be. I like how it gives me the option to get rid of a temp number right after use, or keep it for as long as I may choose to. I can also have multiple lines active at once. The only issue I have had has nothing to do with the developers. Some of the numbers it activates receive an excessive amount of spam callers. This is annoying at times but that is a risk you will always run into when getting a new phone number, as it has most likely been used by someone else before.
Soccerfrost's Review of BurnerReviewed on 12/17/18 1:03 PM
Fffttrrruuuyyy's Review of BurnerReviewed on 12/17/17 10:30 PM
Texts come through much later than when they were sent and callers know it’s not a regular phone line. They ask what the weird connection noise upfront is about. I haven’t used it much, but these early impressions are not enough to keep me engaged. Back to GV for me.
Zeitgeist13's Review of BurnerReviewed on 12/16/17 5:37 AM
This is a major problem. I have up-to-date OS and using an iPhone 7. It’s a great service other than this MAJOR flaw. DO NOT BUY
SJSGFKGKVSKAKSOEOBRV's Review of BurnerReviewed on 12/14/18 8:00 AM
After having installed app, started getting tinder spam texts. Deleted app!
quiltinglucy's Review of BurnerReviewed on 12/14/18 8:00 AM
I like your app idea. However, I HATE when you and others say product is Free. It is NOT FREE! Only the download is Free. Then after 7 days, you have to decide which plan you want to subscribe to, or delete app. Many seniors, such as I am, are on fixed income. Our group is bombarded with this and that, all costing money. Or bombarded by scammers. We are constantly asked to subscribe to one thing or another. If I added what I have to pay in subscriptions, it ends up being more than my monthly expenses for medical and RX. Please erase the free app part. Unless, a new category is made stating: free app with download, BUT after trial period, must subscribe with a fee. Otherwise say free download of app. Fees for subscribing.
Jacob11701's Review of BurnerReviewed on 12/13/17 7:38 PM
I have tried 4 top notch apps for a second business line on my phone. Looks make a difference so I would love to see support for the X screen since I see this a lot during the day. Other than that this app works as expected as well as giving me a customizable interface to create a good work culture in the burner number itself. I decided to go ahead and subscribe. I have not been let down. The support has answered quickly and effectively. The prices are cheaper than the three paid ones I tried. 100% recommend to others! 5/5: Customer Service 5/5: Usability 5/5: Developer attention to bugs and getting them fixed 4/5: iPhone X Support 😜 (Edit: 5/5!!!!) EDIT: Now Supports the X!
GotTeeth's Review of BurnerReviewed on 12/12/17 9:08 PM
Burner is a great app. It’s easy to navigate & setup. One glaring problem (for some users), Burner requires the user to press 1 to answer a call. If you’re driving or using any type of Bluetooth connected device...you won’t be able to answer the call without digging out your phone. Other than the above issue, I highly recommend the Burner app.
Whisk die's Review of BurnerReviewed on 12/12/17 7:59 PM
cheap monthly price and easy to use.
Tonyboi713's Review of BurnerReviewed on 12/10/17 2:33 AM
WUDJASAY?'s Review of BurnerReviewed on 11/9/18 2:41 PM
I’ve had a hit and miss experience being able to answer calls. Most of the time I answer, and it immediately goes to voicemail while telling me I’ve missed the call. Even more frustrating, Burner’s own words say, “All subscriptions include unlimited calls, texts and pictures.”, yet I had a paid subscription for only one day before it blocks my ability to send any texts, telling me “this line is out of texts”. 👎
Zeitgeist13's Review of BurnerReviewed on 11/8/17 6:08 PM
This is a major problem. I have up-to-date OS and using an iPhone 7. It’s a great service other than this major flaw.
Ononeathome's Review of BurnerReviewed on 11/6/17 8:45 PM
They don’t work at all when in locked mode. No badges no sounds.
jvanph's Review of BurnerReviewed on 11/6/17 5:49 AM
The app works well most of the time, but this is my third line now where I continue to get late messages. It's a bit frustrating when I get my messages hours later.
DocRoc54343's Review of BurnerReviewed on 11/6/17 3:59 PM
Never sends the verification text. I’m using a US number. Tried multiple times. Even tried on my friends phone. Doesn’t work.
Gcamp35's Review of BurnerReviewed on 11/6/17 3:20 AM
The downside of the app is that you have to press 1 prior to being connected to an incoming call from the burner. Also, it takes awhile sometimes for text messages to pop up on the actual burner app. Also we someone sends a picture via text sometimes it won’t load and you have to go through drop box to open it
Chenoa_Dove's Review of BurnerReviewed on 11/6/17 11:34 PM
I use this app to make online sales and so I need to be able to send photos. While this app works for texting 90% or the time without error codes, 9/10 it won’t send pictures. It always says some kind of error. iPhone 8 plus iOS 11 Edit: 11/05 I’m not receiving texts at all today and not sure why. It was working fine last night. I uninstalled and reinstalled and reset the app and logged in and out. Edit: 11/6 I had to delete the app today and cancel my subscription. 2 days of the app being broken for everybody (as I see it’s not working for other people who have left reviews too) is not okay for those of us who use the app on a daily basis and lost contact with our friends and family for 48 hours. Not okay burner. Not okay.
Annoying game !!!!!'s Review of BurnerReviewed on 11/6/17 10:09 AM
For a paying app,(14.99 monthly subscription) the level of support is mediocre. It’s unacceptable to have your services down for more than 24 hours and no answer from the support team.
Super Blonde's Review of BurnerReviewed on 11/5/17 8:26 PM
I don't know what's wrong with this app lately. First I couldn't log into my account at all. And now I'm not receiving text messages. I'm paying for this app what is the problem? Why are there so many glitches all of a sudden?
Samjones0707's Review of BurnerReviewed on 11/5/17 5:27 AM
I downloaded this app to confirm the interface and leave this review. I understand this app is advertised as being used for business reasons, but someone has recently used this app to harass and abuse me. Being able to change his number at a whim, I’ve had to block 8 numbers from this app to avoid cruel messages and actions that are on the verge of domestic abuse. This may not be the intention of most of any user(s), but such actions must be brought to the attention of the developers. Such freedoms allow for abuse and domestic violence, harassment and terrorizing, all of which are completely unacceptable and put a persons life at risk. As the recipient of messages from someone using this app, it receives no support from me and I would leave a negative number of stars if possible.
the_pauler's Review of BurnerReviewed on 11/5/17 2:33 PM
I’ve always liked this app and have been a fan and user for some time. It’s gone to h*** though. I can no longer receive texts on any of the three numbers I’m paying for. I’ve it up support 3 times and only got an automated response once. I’ve tried removing and installing the app to no avail. Time to move to Sudo.
oldatlanta's Review of BurnerReviewed on 11/5/17 1:05 AM
Okay if you 1. Don’t really need the phone number 2. Don’t really care about zero support 3. Don’t mind wasting time & money. I was prompted repeatedly to renew so I think my burner will live on for about a decade. No support at all. It is not intuitive. Do not attempt to use for anything important like business. As a pure throw away-maybe. You’ll be burning it soon enough out of pure frustration.
Burnerfan's Review of BurnerReviewed on 11/5/17 12:56 AM
Love this app! Great second line for my business. I was able to create a burner easily and the interface is way cooler than my regular phone.
Chenoa_Dove's Review of BurnerReviewed on 11/5/17 11:57 PM
I use this app to make online sales and so I need to be able to send photos. While this app works for texting 90% or the time without error codes, 9/10 it won’t send pictures. It always says some kind of error. iPhone 8 plus iOS 11 Edit: 11/05 I’m not receiving texts at all today and not sure why. It was working fine last night. I uninstalled and reinstalled and reset the app and logged in and out.
Al Pastor's Review of BurnerReviewed on 11/4/17 6:26 PM
App is down frequently lately and status history notes only once in the last week. I've had big issues on 3 of last 5 days where texts were either not sending receiving or both. Be honest when your system is having hiccups.
Psychohellbilly's Review of BurnerReviewed on 11/4/17 5:16 PM
Have had issues all day. Then couldn't receive or send. So I followed their instructions on their page. Now that I logged out which they suggested I can't verify now. Fix this or I'll be finding another service. I am a subscription user. The issue was corrected each day following there's been outages. I'm not gonna continue to pay for an unreliable service. I'm unabated to send or receive now.
J7686's Review of BurnerReviewed on 11/4/17 4:01 PM
I am very frustrated with this app right now!!! I’ve waited for 2 weeks for my subscription to renew today and allow me to create a new burner. It has not shown that its renewed and I needed a number so I had to pay an additional $5 to get a new line. Now that I’ve paid for the new line it’s telling me that it can’t confirm my number that I need to check my international settings. Makes no sense because I selected United States!!! On top of that, because of the error, it’s now telling me that I’ve attempted to confirm the account to many times and it won’t allow me to try any longer. That I now have to wait and ty back later!! This is extremely infuriating & I can’t seem to find any way other than email and a 48 hour waiting period to get assistance to fix the problem!!
Forbidden Mysteries's Review of BurnerReviewed on 11/4/17 2:48 PM
The app doesn’t let me log in. I enter the correct phone number and it says a code will be sent to my phone. I then see an Oops message that it couldn’t send the code, but I do receive the code in text but I can’t enter it anywhere.
b33unit's Review of BurnerReviewed on 11/4/17 2:15 AM
Works ok but when you forward texts for example they don’t also show up in the app. Also it keeps asking me to verify my phone number. REPEATEDLY. Fails to verify and says to check my international settings whatever that means. Apparently the United States isn’t a supported country.
Oddimeji's Review of BurnerReviewed on 11/3/17 2:02 AM
Adquirí varios números y se borraban automáticamente, perdí dinero y no pude usar la aplicación como lo ofrecen . El soporte me respondió que yo había borrado los números. y ,para que voy a comprar 3 meses de créditos para perderlos a los 4 días ? Simplemente No funciona Mi teléfono es un iPhone 6s Plus 64 gb
DonnaDiane's Review of BurnerReviewed on 11/27/17 6:31 PM
I use this app as my business line. I'm quite pleased with its performance. One thing I'd pay extra for is being able to set business hours so it will automatically turn on and off like my Vumber number does.
¡DaveGill!'s Review of BurnerReviewed on 11/27/17 10:15 PM
Does the job of providing an alternate number for calls and texts, but can't send video, only photos. Also, can't pick color scheme. Random. Right now orange background and white text - terrible optics. Also, notification may come through, but open the app and… no messages there. Maybe, maybe not. Very shaky that way. Not great and open to something better.
LaLMT's Review of BurnerReviewed on 11/26/18 12:35 PM
APP is problematic, message counter display is stuck on 1 new message constantly, cannot get login code sent to my phone after logging out - this is a continual problem. have refreshed APP over and over, uninstalled the reinstalled over and over and over and over, restarted my phone over and over. what a headache. cant something just work.. UGHHH!!
082815's Review of BurnerReviewed on 11/26/17 7:47 PM
Badge app icon notification doesn’t go away since the latest update. Even if all the messages has been read
Calotype06's Review of BurnerReviewed on 11/25/17 7:36 PM
My ex uses this app to harass, stalk, and torment me.
cyberposer's Review of BurnerReviewed on 11/25/17 1:01 PM
If you don’t update by the end of the month I will go elsewhere
G$1970's Review of BurnerReviewed on 11/24/18 12:40 PM
I've tried using the support via the app and you can't send the email. I then used copy and paste of the email address and it was stated that a reply would come in 24 he? Well TWO WEEKS LATER no reply ? I'm being changed DOUBLE for one line which I paid for the year? Why is this???
Why I can't purchase any movie's Review of BurnerReviewed on 11/24/18 12:40 PM
Almost every day I should to remove it and put it again, now they even can send verification code.. once a week it crashes...
Missed Lead's Review of BurnerReviewed on 11/24/18 12:40 PM
Says my phone number is invalid
Babalive1's Review of BurnerReviewed on 11/24/17 4:35 AM
I did everything right but I’m not getting the verification code I hit resend and i didn’t get it I don’t understand
Nyjetssb3's Review of BurnerReviewed on 11/21/18 12:40 PM
I’ve been trying for months to cancel my subscription and they continue to charge me!! If you are looking to ever cancel this app, just know it may be a STRUGGLE to get them to stop charging you!
Foz06's Review of BurnerReviewed on 11/21/17 4:41 AM
I’ve used a number of the second number apps and this is def one of the top ones. Lots of options to customize within the app......& they’re not all locked until u pay like many of the others. Set up process is simple, easy to navigate, quality of the actual service is good as well. No complaints so far!
Why I can't purchase any movie's Review of BurnerReviewed on 11/20/18 12:34 PM
Almost every day I should to remove it and put it again, now they even can send verification code..
myexperince's Review of BurnerReviewed on 11/20/17 3:07 PM
Didn’t work would get zeros stars for this.
pived's Review of BurnerReviewed on 11/2/17 9:11 PM
If you sign up for auto renew you are on your own. I wanted to cancel and was sent to the itune store—several emails with Burner and was told that is the only way— you can sign up for auto renewal through the app but CANNOT cancel there. I am having trouble canceling with iTunes. Burners written response was “thought” it’s your problem. We will help delete your account but not the auto payment. My only recourse seems to be to wait for the charge them dispute with my credit card. Sign up at your own risk
SivaDM2284's Review of BurnerReviewed on 11/19/17 8:54 PM
I use my Burner number for business and pleasure, to protect my personal line and privacy. I pay for service on one line, ~$5/month. I think this app usually works, but it has several major bugs. It’s now actually cost me some business, and definitely more than a couple dates (not as big a deal but still inconvenient). I regularly experience the following problems while using my Burner number: Lag in receiving messages from others, meaning conversations are difficult to follow. I know I receive messages minutes later and out of order than they are sent. A few weeks ago the service was completely down for the entire weekend. I had to give my private number to a couple people, and that was inconvenient for several reasons. It also took me about 12 hours to figure out what was happening, resulting in me standing a date up. I FREQUENTLY completely fail to receive messages from others. This results in so many problems it’s ridiculous. Remember: I use this app’s services in my business, and it’s cost me a significant amount of money and makes me look unprofessional. At this point, giving my Burner number to people is a huge risk. I’m basically gambling with my personal and professional image. Will I receive their messages? Will they receive mine? Will I be able to make and receive phone calls? How many miscommunications and lost deals will this cause? Now I will give people my Burner number and try to give them my personal number as quickly as possible, or I give them a ridiculous caveat with the number. Ie; if you don’t receive a response from me please reach out to me at: (555) 555-5555. And then I have to wonder why I’m even bothering to use and pay for this number to begin with. The devs say they’re working on fixing bugs “constantly”, but it seems like every update introduces spottier service and more problems. The service I paid for three months ago was actually superior to and more reliable than the service I pay for today. I’ve used google voice for years, and I think I’m going to stick with that service over Burner. It’s free and I’ve NEVER had a problem sending/receiving messages with their service.
lexicon1518's Review of BurnerReviewed on 11/19/17 1:38 AM
Simple easy and affordable
Daddy1111111111's Review of BurnerReviewed on 11/18/18 12:30 PM
Cancelation process is unreal, 6 different emails, and they give the wrong info to cancel. Good lord. And stop with all the follow up emails I already explained I want to cancel, how hard is it?
amarse877's Review of BurnerReviewed on 11/18/18 12:30 PM
Messages don't load.. Cannot receive videos.. This is 2018 and this app won't show me videos that were sent to me. Next sometimes send just fails.. Message notification doesn't happen on time when i get the message.. App is poor with data management.. Cannot receive LTE data sometimes even when full signal and other apps loading fine
Zeitgeist13's Review of BurnerReviewed on 11/18/17 6:36 PM
This is a major problem. I have up-to-date OS and using an iPhone 7. It’s a great service other than this MAJOR flaw.
Uverse987's Review of BurnerReviewed on 11/18/17 2:05 PM
The app has become less and less stable with periodic outages when no calls or messages can be received (November, 2017). I've contacted Support many times and the answer is generally either "It's a known problem and we'll fix it" or "delete and reinstall the app". This has caused me to loose dozens of conversations and also means that they have no idea what is causing the problem. There are more reliable solutions available. The application does basically what it's supposed to do - allow you to create a phone number for voice & text that you can "burn" when you want it to disappear, then create another, etc. I found the user interface to be a little confusing at first but it's easy to learn. You can pick an area code and I didn't have any trouble finding a number in my city. Some users on the chat support board have complained about certain cities being unavailable but that seems rare. Buying units of talk-minutes or text messages can get pretty expensive and you learn quickly to consolidate things into a single message. Perhaps the developers should consider a byte-metered option for those who like short responses like "LOL". If you are receiving texts from others this can be frustrating because you essentially have no control over how much of your money that other people burn. The big problem with the app is that it delays and drops texts occasionally. You have no way of knowing what you didn't get so I wouldn't recommend Burner for anything super-important. Also I have received text messages as much as 3 hours after they were sent and then out of sequence. The response of Support is to shutdown the app and delete and reinstall it but the problem persists. They generally blame it on your net access dropping but mine is rock-solid and it still occurs. There is a fundamental problem with the mechanism that performs the store and forward function because I receive messages that were sent AFTER the delayed messages were sent. I've verified this by having senders take screenshots of what they actually sent me. I wish Support would address this problem so the service was reliable. Other than this big problem it's a fine app and I would recommend.
Sandyvaag's Review of BurnerReviewed on 11/18/17 12:50 AM
used to be good. Many bugs preventing a good experience. Messages that aren’t recent will randomly disappear and not load. Support says the way to bring them back is to send a message to that person. How can you do that what you don’t have their number? Also the features are buggy like the backup option to google docs continually breaks. Used to be a fan of this app but about ready to burn it. Update: Developer reply only confirms exactly what I previously stated. All messages from past contacts are gone forever if you do not know their number to send them a message. I have a dozen contacts in my business that I had interacted with and now I have no way to contact them. I trusted this app to retain a history that I can continue a dialogue with and now all messages over last 20 days are “burned”, even though I am paying for subscription to keep the number. I am devastated with this missing data. There is no fix. Can’t send someone a message if number is not saved somewhere else. The developer says the “fix” is to search contacts? That does not work for me as I have previous contacts saved that did NOT appear in search. Note the “disappearing messages” is a NEW issue the developer doesn’t seem to know how to fix. , I’ve used the service over a year and it didn’t happen in past. I’ve contacted support and they have said the same “it’s a bug, try sending a message to the number that doesn’t show up” (rinse and repeat) please just fix the issue and I’ll be glad to keep the service and update my review.
Verry hard's Review of BurnerReviewed on 11/17/18 12:31 PM
this app tried to make it very difficult for you to cancel. I did not let you cancel it
M12356's Review of BurnerReviewed on 11/17/18 12:31 PM
Crap app they let you have it for free and then make you pay
ifyoupark's Review of BurnerReviewed on 11/17/17 12:33 AM
UPDATE: - After many months of subscription and too many past and ongoing app issues, I cancelled my subscription. I will no longer be using Burner. - Dev keeps saying "issues are fixed and gone." But they're not. They aren't truly taking responsibility; it's just lip service and PR. If they really cared, they would stop saying to every complaint that "the issues were only 1 weekend and all the problems are gone." LISTEN TO YOUR CLIENTS. This really rubbed me the wrong way. After developer response, app continued to have more problems. (1) NO APP BADGE NOTIFICATIONS. - I would see Banner notifications, but App Badge still would not display notification count. (2) TEXTS NOT DISPLAYING - After seeing a Banner notification and going to app, new text wouldn't be there. - I have to click into the message chain, wait for messages to reload, then hope it would show up. Sometimes, this takes 3x. - HORRIBLE FOR LIVE CONVOS AND BUSINESS. These bugs have persisted since the app started having issues weeks ago. (3) LIVE CONVO/CHAT NOT DISPLAYING - Whenever I am in a convo, app will NOT DISPLAY responses received, unless I exit and re-enter the convo. In a business chat, I have to keep doing this over and over again. Pulling teeth!! - Since you have NO IDEA that the other party responded, when you reload chat, it's like you had a 1-way convo. Upon re-entering chat, the messages received are IN ORDER, but you've now missed a bunch of texts. Makes you look like a buffoon in business. (4) Photo sending rarely works (5) Support responds within 24 hours to negative iTunes store reviews but the same attention is not given to direct complaints. What does this say about the company? (6) At the end of the day, many people use this app for business. Maybe you had 1 weekend of extreme outage, but per many user reviews, the app has been buggy and had many issues that simply should not have existed to begin with. - I recommended to a few law firms looking into Burner NOT TO USE this unreliable service that is awful for client interface, does not even show phone call durations, and says "all the problems are solved." Simply put, THIS IS NOT OK FOR BUSINESSES DEALING W CLIENTS. ----- THIS MONTH WAS A NIGHTMARE (1) Burner was NOT working for about 1.5-2 wks. This is UNACCEPTABLE for a business line! We SHOULD all receive a DISCOUNT for this month! ** I was not receiving texts on time, some would arrive days later. ** I did not receive any phone calls. (2) I'm STILL not receiving badge notifications for texts or calls. I have to manually open app, click each person, and see if anything loads. (3) As others mentioned, SENDING PHOTO MESSAGES are a NIGHTMARE. I often have to hit resend 6 times, and if that doesn't work, keep sending the same image. (4) When the app did work, there were big delays in receiving phone calls; it had been ringing for a while before I received it. (5) App does not show call durations. This would is an important feature to have for people who use Burner for business and do hourly billing. (6) Support does not respond promptly. They take DAYS to respond. Unprofessional
desire4301's Review of BurnerReviewed on 11/16/18 2:03 PM
I love this app, it is great for the purpose intended. However, it states in the description that I would be allowed to send picture messages... I even pay for the monthly subscription but cannot send pics. Why?!?!
Bateman561's Review of BurnerReviewed on 11/16/18 2:03 PM
I downloaded this app a year ago and yes it worked but they are still CHARGING my credit card and make it impossible to cancel your subscription. I hope you guys are smart and stay away from this app.
denmiamibch's Review of BurnerReviewed on 11/16/18 2:03 PM
This app is really the best one! Not only you can receive texts from people but also from Banks as a security texts. Not all Apps can do it. Also you can have multiple numbers in one App!
Dnjdjxdh's Review of BurnerReviewed on 11/16/18 2:03 PM
Craigslist suggested I download this to keep my personal number private. Great idea! 10 texts from potential buyers later and it tells me I’m “running low on texts”, and then promptly requests that I pay for more. No thanks. I wouldn’t have been upset if it was clear that this is a paid service upfront.
iRustin's Review of BurnerReviewed on 11/16/17 6:07 AM
Privacy safety Easy to use Dependable I use it every day I will never give a stranger any number Except a burner Love this thing
Duval007's Review of BurnerReviewed on 11/16/17 12:19 AM
Sandyvaag's Review of BurnerReviewed on 11/16/17 10:04 PM
used to be good. Many bugs preventing a good experience. Messages that aren’t recent will randomly disappear and not load. Support says the way to bring them back is to send a message to that person. How can you do that what you don’t have their number? Also the features are buggy like the backup option to google docs continually breaks. Used to be a fan of this app but about ready to burn it. Update: Developer reply only confirms exactly what I stated. All messages from past contacts are gone forever if you do not know their number to send them a message. I have a dozen contacts in my business that I had interacted with and now I have no way to contact them. I trusted this app to retain a history that I can continue a dialogue with and now all messages over last 20 days are “burned”, even though I am paying for subscription to keep the number. I am devastated with this missing data. There is no fix. Can’t send someone a message if number is not saved somewhere else.
Sandyvaag's Review of BurnerReviewed on 11/15/17 6:46 PM
used to be good. Many bugs preventing a good experience. Messages that aren’t recent will randomly disappear and not load. Support says the way to bring them back is to send a message to that person. How can you do that what you don’t have their number? Also the features are buggy like the backup option to google docs continually breaks. Used to be a fan of this app but about ready to burn it.
Brijam's Review of BurnerReviewed on 11/15/17 6:00 PM
Premium subscriber for a long time. Texts often take a long time to arrive in both directions. iMessage support would be ideal.
ifyoupark's Review of BurnerReviewed on 11/15/17 4:55 AM
THIS MONTH WAS A NIGHTMARE (1) Burner was NOT working for about 1.5-2 wks. This is UNACCEPTABLE for a business line! We SHOULD all receive a DISCOUNT for this month! ** I was not receiving texts on time, some would arrive days later. ** I did not receive any phone calls. (2) I'm STILL not receiving badge notifications for texts or calls. I have to manually open app, click each person, and see if anything loads. (3) As others mentioned, SENDING PHOTO MESSAGES are a NIGHTMARE. I often have to hit resend 6 times, and if that doesn't work, keep sending the same image. (4) When the app did work, there were big delays in receiving phone calls; it had been ringing for a while before I received it. (5) App does not show call durations. This would is an important feature to have for people who use Burner for business and do hourly billing. (6) Support does not respond promptly. They take DAYS to respond. Unprofessional
Alonzo Chadwick's Review of BurnerReviewed on 11/15/17 3:52 AM
I have a paid subscription for 4.99 that auto renews. However, my burner along with all of my texts were deleted. Now it forced me to buy additional credits and purchase a brand new burner with those credits. And there’s no other option accept to upgrade to the 3 lines for $14.99. I lost VERY important business correspondence that I was using as documentation for something legal. Now it’s all gone! HORRIBLE experience!
Bbt352's Review of BurnerReviewed on 11/14/17 8:53 PM
This app works amazing to call back scam callers and mess with them!! I use it when I get the same numbers calling my cell phone number over and over again. Thanks for creating such an awesome and easy app to use!!!!
StealthSabot's Review of BurnerReviewed on 11/14/17 7:49 PM
I bought a unlimited line and decided to try the burner feature and got ripped off when there was no option to select a new number. Now the app is useless and I wasted $10 on something I can’t even use. Stick with another app. Not worth it.
Delete account please's Review of BurnerReviewed on 11/14/17 7:43 PM
I just want to let you guys know this app is hassle free. It’s so simple that made it the easiest app I ever used. And the coolest one of all!!!! LOVE IT!!!
nanaajjdj's Review of BurnerReviewed on 11/13/18 12:18 AM
App worked great until I changed phone numbers... support wouldn’t help me change the number my account was linked to. Very dissatisfied!
Familygirl1976's Review of BurnerReviewed on 11/13/18 10:44 AM
I have a consistent problem with my calls not going through. The number will ring and ring but then not connect to the other persons voicemail. I usually just have to try again later. I have the monthly fee plan and once a month I end up switching to a new number to get things working again. Not all my pictures go through and I’m often left thinking wondering if my messages went through or not. When the app is working it’s nice but the unknowns are difficult to deal with.
Ghozt Owl's Review of BurnerReviewed on 11/13/17 5:06 PM
Wonderful application. Works like a charm. I’d recommend being able to have an option to change the color, and layout of the text conversation thread.
lightwarrior101's Review of BurnerReviewed on 11/12/17 4:21 PM
Ridiculous app. I found this through some research. Came alllll the way over here to download the app and get started immediately. It had me enter my area code, which is Los Angeles, one of the largest cities around, and then I received an error message. The error message was that there is no numbers available. Well boom just lost one potential customer. Deleting the app and off in search of a better competitor who actually has something that works.
Disappointed Weather Channel's Review of BurnerReviewed on 11/12/17 10:05 PM
Great app overall. Few setbacks keep it from being 5 Star. 1. You can’t send or receive recorded videos only pictures. So no sharing funny stuff or video you make with your phone. 2. You can’t do FaceTime or something similar. 3. You can’t just answer calls direct, you must first press a button to approve the call. 4. You can’t dial direct either. It didn’t used to be that way, but now it asked you if you want to dial the number. That gets a bit annoying. Soon as a few of those gets fixed this app gets 5 stars from me. Especially video calling / FaceTime and being able to send and receive video clips.
LILmegz913's Review of BurnerReviewed on 11/10/18 6:15 AM
Nishaneek's Review of BurnerReviewed on 11/10/18 2:05 AM
I paid for this it shouldn’t matter how many times a login
_Milo777_'s Review of BurnerReviewed on 11/10/18 10:27 PM
Was almost perfect, but not allowing forwarding to VOIP #s is deal breaker. Need to forward to google voice. Change this dumb rule and I’ll be back.
Kristinlynn$$$'s Review of BurnerReviewed on 11/10/17 12:32 AM
Paid 5$ for 10 texts
Mc-gizzie's Review of BurnerReviewed on 11/1/17 10:13 AM
I liked this until the App decided that even though i had paid my subscription fee, i still needed to pay another subscription fee to get a new number. Umm, NO!!! I’m contacting Apple to get a refund!
robertschneider44's Review of BurnerReviewed on 10/9/18 10:21 PM
In case of a court order they have to work with law enforcement within reasonable means.
Destron5683's Review of BurnerReviewed on 10/4/18 10:54 PM
Tried to use this for a couple of registrations, get an error that the phone number is not supported. Makes it pretty much useless.
Nana Paparazzi's Review of BurnerReviewed on 10/31/18 4:41 AM
Messages won't load when I open them. Takes about 5 minutes to load. So frustrating
Markymarkzee's Review of BurnerReviewed on 10/31/17 5:49 PM
Very handy app. 5 stars no doubt.
Psychohellbilly's Review of BurnerReviewed on 10/31/17 2:39 AM
Have had issues all day. Then couldn't receive or send. So I followed their instructions on their page. Now that I logged out which they suggested I can't verify now. Fix this or I'll be finding another service. I am a subscription user.
Uhygtf bnn's Review of BurnerReviewed on 10/31/17 1:51 AM
For 5$ a month you would think it would at least usually work. 503 service unavailable errors and notifications are sporadic at best.
Pittsburgh Andy's Review of BurnerReviewed on 10/30/17 11:51 PM
Works. The monotone borderless buttonless flat design interface is confusing, but that's a problem that Apple started with the introduction of iOS 7.
ChefStephen's Review of BurnerReviewed on 10/29/17 4:26 PM
Great for a number to use in a classified ad to sell a car etc. But thanks to the number of robo calls it is useless as a second like for any length of time.
Calheart's Review of BurnerReviewed on 10/28/17 5:50 PM
This app does everything it's supposed to do for me. I just haven't figured out how to make it ring or to get a text notification sound. Otherwise I am very happy with it.
jlostrom's Review of BurnerReviewed on 10/27/18 10:43 PM
Didn’t work. All it would do is call the burner # I setup, wouldn’t call of my contacts. DONE!
Acsa3's Review of BurnerReviewed on 10/26/17 2:21 PM
Good system works well. I like having the low payment option
Gallawatt86's Review of BurnerReviewed on 10/26/17 2:02 AM
Wish it would allow adding credits to already burned lines
fookinbased's Review of BurnerReviewed on 10/25/18 11:33 PM
The app works as advertised. However, the numbers created by the app cannot be used for the verification text message required by many popular social media sites and email providers. Personally, just don’t want to give these companies my real phone number.
lmr9900's Review of BurnerReviewed on 10/25/17 4:18 PM
This app is a constant frustration for me. The notifications sometimes don’t work. And many of my messages are delayed coming through. I’m concerned I miss a few also. I have to delete and reload the app frequently as this is the only “support” the tech team provides. Lastly, in my log it will show a missed call, yet the call never actually came through. Useful app but significant bugs that make the juice questionably worth the squeeze.
Aztai's Review of BurnerReviewed on 10/25/17 2:59 PM
Can’t find how to activate the free trial. So I gave up and used a different app.
PhenomCrux's Review of BurnerReviewed on 10/25/17 10:43 AM
While signing up , it asked me to verify my phone number. Once I gave number for verification , they are still sending verification . And the support is not answering properly to customer questions.
nickname56)!$;:,)$'s Review of BurnerReviewed on 10/24/18 1:52 PM
I just subscribed and I thought I’d keep the first number that I started using, instead you’re making me create a new number. I want money back
George M 1962's Review of BurnerReviewed on 10/23/18 3:49 PM
I would bet they sell these numbers to various sales outlets. The unwanted calls are non stop! Cancelled my subscription today. To many unwanted calls
Abbyf32571's Review of BurnerReviewed on 10/23/17 8:52 PM
I am using voice over with this app, and it does seem to be working successfully with voiceover. When I was using the trial version of this app, I found I was able to make phone calls. Now that I have subscribed, the number is not letting me make phone calls. Just curious what’s up with that.
cltexan's Review of BurnerReviewed on 10/21/17 4:16 PM
I've used this app for maybe the past 6-8 months. It worked ok. It did what it said it would do, although a little clumsily. Yesterday I went to use it, but got a message it needed to be verified again... Periodic verification? That's reasonable, but when I asked for the verification code text, I got back an error message saying something about the international settings in my phone aren't correct. The only 'international' setting I know of is yo turn on roaming. That seems SUPER sketchy to me, but turned it on anyway. Still can't get the code. Still get the same error message. All this is annoying, but the real problem is that there NO customer support. NO WAY I can find to talk, chat, or email. There's just some archaic 'portal' with FAQs that are of no help. The page looks like it's from the 3rd day the World Wide Web opened for business.
Jessedean!!!'s Review of BurnerReviewed on 10/21/17 3:17 PM
Good way to reach out for sales tactics and making it personal, while also not giving out personal info.
Hamid (hameed)'s Review of BurnerReviewed on 10/19/17 2:47 AM
Easy to understand, decent pricing and great working app. Get to choose any area code you want, then select from an assortment of phone numbers. Highly recommended if you don’t want Skype or something similar
kaylanicole93's Review of BurnerReviewed on 10/18/18 4:10 AM
LOVE this app. Would be 5 stars if you could send and receive video messages though.
ennuioui's Review of BurnerReviewed on 10/18/17 9:13 PM
Broken app and website; cannot sign up for a new account at all. Errors say contact support. After digging a bit, found email address to report bugs. Waste of time.
C Huckaby's Review of BurnerReviewed on 10/18/17 10:02 PM
Tried to sign up but couldn’t even get a verification text to my phone - multiple tries.
InvisibleIkoN's Review of BurnerReviewed on 10/17/17 8:21 AM
The best solution out there for a second line. Was wondering if you could implement a night time mode or a black based theme. Even with brightness all the way down the white background is super bright at night.
Jbug214's Review of BurnerReviewed on 10/17/17 7:58 PM
Gregoriotheoreo's Review of BurnerReviewed on 10/17/17 6:30 PM
Easy to use, flexible pricing. Exactly what I needed.
Kippdbr's Review of BurnerReviewed on 10/17/17 6:03 PM
It is perfect does exactly what it says
Exprtgmr's Review of BurnerReviewed on 10/16/18 8:36 PM
At first, when a burner contact got my real phone number, I was very concerned and disappointed but I held my tongue not being sure exactly how they got it through the burner service. Then I gave out my burner number to new contacts and made sure I never gave them my private number as an “experimental control group” and, low and behold, two of them started calling my real number. Now, I have to have my private phone number changed because of this app. Is this happening to any other customers.?
Rochelle978's Review of BurnerReviewed on 10/15/18 4:14 AM
Horrible app. Told me it was the last day to extend my free trial, so I paid to extend, then several hours later I got notifications that said I had 2 hours, then one hour, then 15 minutes to extend or my number would be burned. I tried to contact them but it said I didn’t have an email account or something. Also, I received a voicemail before the number was erased and at least the first half of it was missing. Really annoying.
Da408's Review of BurnerReviewed on 10/15/18 12:03 AM
The app is good until it works. At some point my number stopped receiving/sending text. I filed a support ticked with dev team. They done absolutely nothing for 3 weeks, just ignoring my emails. Stay away from this app and get a G Voice number instead (for free!!!)
erblemoof's Review of BurnerReviewed on 10/14/17 8:02 PM
If you know what a burner phone is, then you already understand the concept behind this app. Except, it's SO MUCH better because you only need a single phone to use multiple phone numbers. How it works: you pick a phone number, and give that number to people. They call the number, which then calls your own phone's number. The caller never learns your "real" number, so it stays completely safe. If you never want that person to contact you again, you can burn the number you gave them, and that's it. They can't get in touch anymore. The only challenge with using the app, which you quickly get use to, is you must press the "1" button to accept an incoming call. After you do it a few times it becomes a habit and is not a big deal. I highly recommend this app, I use it all the time and find it to be very reliable and convenient.
bradleygt0226's Review of BurnerReviewed on 10/13/17 2:13 PM
It does exactly what it’s supposed to. The only downside is not being able to set a different ringtone for the burner line, and still show the caller’s incoming phone number at the same time. Currently you have to set Burner to display YOUR own burner number as the incoming phone number when someone calls that line. You save your burner number into your phone’s contact list and set a separate ringtone for that phone number. However, since the caller ID shows your burner number, you can’t screen who’s calling you that way. It will display the caller’s phone number in your call history so you still have access to the number after the call. Overall good app though and I was even able to get a local area which I was unable to do through even google voice.
Poopydom's Review of BurnerReviewed on 10/12/17 8:42 PM
Seriously this app is great
1chey529's Review of BurnerReviewed on 10/12/17 7:43 PM
We started with this app in Nov 2015 on the monthly price. No issues. July 2017 a subscription price for a yr was posted on iTunes so we moved to that over the monthly. Right after it rolled over to the annual subscription suddenly 1 of the 2 of our lines stopped working. Said it was out of order. So i emailed tech support and then started looking in forums for answers. No answer from Tech support but i found a post saying to try reinstalling the app and see if it worked. That method worked and it was fixed in half an hour. Tech support took two weeks to email me back. So obviously if I would not have found the solution on my own I would have lost my premium number . Next, I changed my primary number Sept 24 2017 and thus when this occurs you need to log out and log back in under your new line. Because this is an itunes subscription its very streightforward and is under your itunes apple id for any and all transactions. Thisdid not work. It certainly logged me back in, listed as a Premium Subscribed number but would not restore my Premium line linked to my AppleID. Confused i emailed Tech Support again. Oct 2 2017 they replied and said I needed to prove my number and my itunes account information to them. I thought this over the top but whatever I uploaded dverything and told them my line has been in purgatory for a week and needed to get fixed. Oct 12 2017 we find out the line on my husbands phone is out of order and has been for 6 days. I emailed Tech support but i hold out no hope for that as I am still waiting for the first line to be restored . I lodged a complaint with Apple iTunes , a seinor Advisor is expected to call tomorrow . It would be Akin to for example paying your monthly cell phone bill and then a few weeks in ATT just shuts off your service and does not respond to you. Not really working. Since we have alot of Buissness numbers tied to these lines it is even more outrageous than just some craigslist user. So , I advise you consider carefully .
TylerMaxwell1718939595's Review of BurnerReviewed on 10/11/18 4:51 PM
1 out 10 calls goes through.
Cbconcepts.co.nr's Review of BurnerReviewed on 10/1/18 7:34 PM
First off, this works pretty good 75% of the time. However there are some bugs that really need to be fixed. First off, sending images works only half of the time. I learned a way around it by “taking a photo” then erasing it I can somehow upload a preexisting photo. That trick works only some of the time. Second. Missing texts. I have several ongoing communications with clients and will periodically miss important texts from them. This seems to be totally random but I’ve missed at least 5-10 (they would later send proof that the text was actually sent) Third. Text bar freezing. Force resetting the app also doesn’t fix this. I will have to reboot the phone in order to fix. Again, the app is good and I’d be willing to change my review to 5 when these things get fixed, especially for us that paid for the premium membership.
Psychohellbilly's Review of BurnerReviewed on 1/9/18 6:40 PM
Have had issues all day. Then couldn't receive or send. So I followed their instructions on their page. Now that I logged out which they suggested I can't verify now. Fix this or I'll be finding another service. I am a subscription user. The issue was corrected each day following there's been outages. I'm not gonna continue to pay for an unreliable service. I'm unabated to send or receive now. Steadily becoming a horrible app. Constant outages. Slow tech support for a paid app.
Yevab47's Review of BurnerReviewed on 1/9/18 12:25 PM
Overall good but my line is pretty high volume and I find I don’t get a good portion of my texts like I’ll get the notification but then it doesn’t show up in the app and it generally slow to refresh like I have to keep force closing the app to get it to refresh and show all my messages
Homesick Aggie's Review of BurnerReviewed on 1/9/18 11:31 PM
Love Burner! So much more user friendly than Google Voice or Sideline. Great addition for my small business!
Tonyboi713's Review of BurnerReviewed on 1/7/18 10:31 PM
Eldon Cowgill's Review of BurnerReviewed on 1/6/18 6:58 PM
Rts2468's Review of BurnerReviewed on 1/5/18 4:17 PM
Burner definitely didn't tell me to give them 5 stars "wink wink". This app is "great" ... can you please give me my family back, I'll do anything you say. burner is the number one fake phone number app! Please not Samantha! She's my only daughter. NOOOO!!! How dare you shoot her in front of her mother!! no not Jessica my beloved Burner can hide your phone from scammers and hid from stalkers! Get it now!
Almayra's Review of BurnerReviewed on 1/4/18 5:25 AM
I use this app to connect with all my clients, I am a makeup artist and this app is everything. Although I love how I can use it and never have to worry about losing conversations I am so frustrated with it because I can’t change my login number. I just got the iPhone X and I got a new number luckily I kept my other phone to back it up and restore on new phone but I had to go through a whole ordeal to be able to log back into burner. I don’t know how to change it and I’ve already tried from a computer and my phone. Please fix this!!!!
Lightning5683's Review of BurnerReviewed on 1/4/18 12:25 PM
Awesome app esp if don't want someone knowing your actual phone number. Best one in App store
Kkmmommy's Review of BurnerReviewed on 1/3/18 4:38 PM
This app is just what I needed! Nice to have an extra number without an extra phone!
Nikitad50's Review of BurnerReviewed on 1/28/18 11:37 AM
For 5.00 a month it works ok. The app is slow to update and you are not guaranteed to get an alert of an incoming text in iOS 11. It works correctly over 50% of the time.
Kiwis88's Review of BurnerReviewed on 1/27/18 7:16 PM
Does what it says
302Boss2012's Review of BurnerReviewed on 1/25/18 8:27 PM
***Beware when doing the auto renewing line on this app!!! Once you get your subscription there is no way to get rid of it so plan on paying $5.33 for the rest of your natural born life!!! They tell you that you have to log into iTunes to disable the auto renewing line however the app in iTunes is completely frozen and won’t let you do anything to it!!! Be ready to commit to this app for the rest of your life because there is no way to get rid of it or stop the recurring charges!!! There is also no way to contact customer support about the problem either. Buyer beware!!!
~Tinder Queen~'s Review of BurnerReviewed on 1/23/18 5:11 AM
It’s a great app working well, until I ran out of texts. I decided to do the monthly thing, but it’s forcing me to use a NEW number instead of the one I currently have. It’s gonna look shady if I switch numbers all of a sudden, what the h*** man. Update: didn’t fix the issue, just stuck with the new number because legit NO OPTION to stay with the current number. I’d send screenshots believe me I tried. Just abandoned it all together, but the app is good. So I’m updating and the developer responded, thanks for caring
Grahamster834's Review of BurnerReviewed on 1/23/18 2:55 AM
I don't actually need the number anymore, but the developers responded with a solution, so I'm going to assume it works. Cheers for being dedicated to the app mates, enjoy the 5 stars
Grahamster834's Review of BurnerReviewed on 1/22/18 1:56 AM
~Tinder Queen~'s Review of BurnerReviewed on 1/20/18 2:01 AM
It’s a great app working well, until I ran out of texts. I decided to do the monthly thing, but it’s forcing me to use a NEW number instead of the one I currently have. It’s gonna look shady if I switch numbers all of a sudden, what the h*** man
CT2035's Review of BurnerReviewed on 1/17/18 5:54 PM
Line about to expire. I get a notice every 2 hours giving needless reminders of expiring lines. I can’t turn off notifications without jeopardizing incoming calls.
ShadowHawk aka Herbert Zinn's Review of BurnerReviewed on 1/17/18 12:53 AM
Lot of glitches and constantly ignored by customer support. I paid for monthly unlimited subscription and they claim I’m out of texts. I show proof of my subscription and now they won’t respond.
Lovehater1109's Review of BurnerReviewed on 1/16/18 6:23 PM
You have to put your real number to sign up. No thanks that’s sketchy
D'relle Carrington's Review of BurnerReviewed on 1/14/18 5:24 PM
I had a great experience with this application it did exactly what I wanted to do. No parks or qualms at the time it was effective in very very high functional. No drop calls no interruptions thank you very much for this app.
mr. parking lot's Review of BurnerReviewed on 1/13/18 8:34 PM
In the same way that it doesn’t make sense how there’s different numbers of buns then there are hot dogs in the grocery store, the same here with the number of credits that they sell in packs versus how much the different services costing credits so you always end up like just one or two credits short with you change from the last purchase. On top of that the subscription system I’m not sure if this is an Apple thing or an app thing but There certainly problems when it will either tell you that the purchase was successful or tell you it was unsuccessful because you arty have a subscription but that I would never let me make a number from that credit and repeated out reach to customer service field in them Knowledge Ing in the problem at all
Dummnezeu Drept's Review of BurnerReviewed on 1/13/18 2:01 PM