Brother Iprintscan App Reviews

Contrary to the negative reviews here, I was able to easily connect to my printers IP & scan from my phone. We'll have to wait & see if problems arise...

Works on my Android devices but not the iPad. Says “Cannot Connect”. Very vague error description.

I really wanted to like this app because it was easy to set up. But it saves each scanned page as a separate file and I don’t see an option anywhere to combine the pages into one document... if I could fix this problem, it would have 5 stars

The title sums it all up. No need to install this app because the only thing it does is take up memory on my phone. It does nothing else.

I currently have 4 working MFC and support another family member with one, remotely. I have worn out 3 printer over the past 10 years. They have been fairly reliable and relatively easy to use, but are complex and often confusing when trying to use extended capabilities. After using the iPrint/Scanner for over a year, I have been happy with the scanner function put find the printer function to be useless. The scanner will support a limited number of paper sizes and also handles the ADF with the same paper sizes as well as single/double sided paper in the ADF. The print function appears to assume that the print size matches the pager size and places the image where it expects the paper to be located approximately. There are no provisions for setting vertical or horizontal orientation of an image or centering images. The decision to enlarge an image to fit the paper size is controlled by the border option, but does not work correctly. Printing appears to work better by just using the IOS print option in the share function, although it would be nice to have a utility that would control the printing area(s) on the paper and allow images or text to be oriented in the area(s).

I'm furious that my app stopped working abruptly. Whenever I tap on the Brothers app it goes completely blank I have deleted and reinstall thinking this may help but it didn't change anything!!! This was once a great working functioning app but now it's worthless!!!! Very disappointed with Brothers.

What can I say — it does what it says. I set it up exactly once and it works every time.

Machine worked fine till a year ago or so. Unable to print from mobile or desktop. Not intuitive. Fix and effective updates needed for WiFi recognition and wired as well. Every update now creates more problems. Please address. Thanks.

No longer able to print from phone. After wasting hours today, I now have to try to install driver on my laptop.

I cannot use this app from my iPhone or iPad. I keep getting a “printer out of paper” message even though that is not the case. This app in entirely worthless.

Had a HP but cost to much for the ink so I go a new print (this one) Brother and every time it tells me to update and download but when I try to update it tells me that there are no updates or turn off the apple and that can be my iPhone, iPad or Mac Pro so it’s a good printer but when you have to sign into the Wi-Fi every time I need to print it’s get’s old and makes me want to buy a new printer which is sad Please just FIX the updates

I have found this app useless as most of the time it shows my printer but can not connect to it. Kinda like a car with no engine

Very slow transmission. Doesn’t support iPhone X screen size. Don’t buy Brother products. They don’t properly support them. Garbage app.

It takes around 5 mnts to print 2 page

The scan feature is annoying as it saves everything as a png file; plus, it adds an additional document to your destination folder that has the text “from brother iPrint&Scan”. It does this for every document scanned. It’s really annoying to have to go and delete all those unwanted files. It easier to use the controls on the machine itself if your scanning and just use iOS to print. I suppose the app maybe handy to look at the status of the printer but I can do that from a web page. To me this app is pointless and provides no value. I deleted the app.

Dot bother it doesn’t work

Brother had a good reputation for excellent printers! However, mind as well throw it down the drain because it’s not keeping up with technological advancements. I have an iPhone X and even before with my iPhone 7 it was buggy and had similar issues. It would only print a couple pages then stop and take forever trying to “data collect” only to end in frustration. Also why in the world would I NEED to make sure all inks are minimally full to use my printer? One time I ran out of color but only needed to print in black and white and it wouldn’t allow it!! It’s costly to buy individual inks when you just need it to operate with out color on most print jobs.

No option for printing quality (draft , high or normal) or to save ink

For iPad/iPhone users, technically does what it says it’ll do. Through a series of complicated manipulations, you can usually scan and occasionally print (using third-party software). Can’t print from Safari, usually not from Mail and, depending on what it is, not PDFs from various programs. Usually just get frustrated and grab my old laptop to print. Which is the ONLY REASON I still have the laptop!!! Really should get a 21st-century printer, too.

Mail includes a pdf attachment with the mail message when printing. My MFC-J5520DW freezes as soon as the pdf page hits it. The Brother print control window stalls with the arrow going around. This app needs updating.

Just got a new update. As usual after an update my device (all of them) will no longer print. As usual, within 6 months a new fix will be issued and I will be able to print again. Do not understand why it takes 2 updates to fix our printers when they worked before the fix.

Please allow us to print multiple photos in one page this is very important.

First alarm was that the app did not automatically find my printer, but immediately found it when I manually installed it with the IP address. I have a fairly new printer, MFC-9930CDW, but only have two functions available in the app: print and scan. According to the feature/model list, many older and newer less expensive models have full features like Machine Status. Overall, I like the printer well enough to not let this app discourage me, but i will never buy another printer that is not iOS AirPrint compatible. Hope Brother improves this app in the meantime.

I used to be able to click the share button and select iPrint&Scan to open a print job from anywhere there button was available. It now seems that feature is gone and what is left is a clunky barely usable shell of an app. Please fix this functionality of this app and bring the share button ability back. The app went from useful to useless with the removal of just this one feature.

Printing from my iPhone it only uses cyan for color so I only get black and white accented by blue. Prints fine from the laptop so I figured it must be from the app. Not many setting to check and change

After downloading this app I was able to print one time. Now I get an error message telling me to check and make sure the printer and iPad are on the same network. Nothing has changed so I don’t know why this isn’t working. Very disappointing.

The app will not wake the printer out of deep sleep mode so I have to restart the printer every single time I want to print from my iphone. The printer works fine with my PC, it is only problematic with ipad and iphone. This issue needs to be fixed and the developers must provide a way for the app to bring the printer out of sleep mode or find a way for the connection to automatically connect just like a PC - without having to restart printer each and every time I need to print or scan something. This is completely time-consuming and inefficient and makes the app inconvenient to use. I hope there is a different app that will make my brother printer compatible with iphone otherwise I’m getting a different printer that can work with iOS. Connectivity issues are wayyy too much of a hassle.

It does what it says, but it is very slow with my MFC-L2740DW. Even when printing a simple Word document, it takes about 30 seconds per page. In addition, when printing multiple copies of one document, it seems to send the information as multiple print jobs, taking up much more time than simply sending the job and telling the printer to reprint the document however many times specified.

I can only print intermittently with the app and it sometime takes up to 5 minutes to start printing with long delays between pages. Won’t allow me to print a document containing letter and legal size documents. I’m sending the printer back because this app makes mobile printing useless.

This worked flawlessly at first; then after a few months it stopped picking up the printer from my mobile. Which defeats the purpose of purchasing a bluetooth/WiFi printer.

Print is blurry and ghosted when printing via the “Remote” feature on the app. Comes through clear when printing to the same printer from Google Cloud Print though...

It takes 5-10 minutes to print 1 page from the iPhone app (that’s if it doesn’t completely timeout). It’s not a WLAN issue as I can print from PCs to this printer in a few seconds. Appears to be a bug in the data transmission from app to printer that’s never been fixed.

Used to work with this model, but no longer.

I have two Brother printers, the MFC-9970CDW and the HL-L6200DW. I needed this app because the 9970 doesn't have AirPrint and then I like that I can print remotely using Google Cloud Print. However even though you can duplex a print job using Google Drive and you can duplex using the app locally, YOU CANNOT DUPLEX REMOTELY. I'm pretty sure this is a Brother problem and not a Google problem. You also cannot set duplex as the default. It isn't truly terrible, but since you don't need it with the 6200 locally since it has AirPrint and you can't use it remotely because I don't print hundred page document is one sided, it basically represents a total failure on their part to do the simplest upkeep on their app and that earns one star.

Same as previous reviewer. For some reason lately it will not recognize my WiFi. I have to restart every time and even then sometimes it still will not print.

When you attempt to save scanned files to iCloud it saves a text file with the contents ‘from brother iPrint&Scan’. Same happens with other ‘send to’ targets with the exception of saving to your photos. You can obviously work around this by first saving to photos and then moving it from there but it’s just inconvenient. There’s almost no point for using the print capability from the app as it’s better integrated from the os level. The app print option doesn’t support iCloud files from you phone either. It’s like this app is trapped in 2010 when you still needed a Mac to use your iPhone.

I purchased this machine 1 year ago and I tried everything support center told me to do. The printer is found only when I shut it off and once on again than my iphone and ipad find it but few hours later I have to do the same... frustrating

This works on my iPad but it the only features that we can change are paper size, color, two-sided, and skip blank pages. These are definitely must have features. However, the other basic features it should have are: file type (no PDF!), resolution, jpeg quality, and file naming. When I scan an A4 sheet of paper in color, the file type is PNG and it’s 7MB! I would give this app 5 stars for it’s clear and pleasant user interface, but a negative number for lack of basic scanning features that are common place in 2018. Without these other features, I can’t use this app.

Hey I was able print and scan from my iPhone. But now I can only print and NOT scan. Can someone help me out here. Thanks !

When I first purchased my Brother's MFC it worked wonderfully with my iPhone but no longer!!!! For the last 8 months I have NOT been able to use my iPhone and printer. My iPhone no longer recognize my MCF. I have deleted and reinstalled the app several times to no avail. I'm extremely disappointed that I no longer have this luxury.

Maybe if I could get the printer out of deep sleep, the iPhone could find it!!! Oh wait, now the printer is out of deep sleep, and the iPhone still can’t find it! Brother is living in the 2000’s still with a Microsoft mentality where you have to manually configure things instead of having them just work.

Imagine all documents you ever printed and scanned, all uploaded to Brother’s servers, shared with g** knows who, for g** knows what. It’s just unbelievable they’re getting away with this.

Last update ruined this app.

Last update completely made this printer useless. When I needed to print something very important I cannot even find the printer? Very disappointed. Now I have to walk to my neighbors house to print.

Every since recent update app doesn’t work Keep saying network timeout

Latest update renders scanner useless as you can no longer email scans results

Bought this printer 2015, prints from phone, prints great as long as you use their ink. 11x17 is great. Picture is great, utility app needs update , but works great.

The app appears easy to use, until it cant find the printer which is on the same network. When it does find it, it prints half a page and suddenly “loses connection “ 🙄 buy another printer!!!!

It is really a helpful app for printing but it lacks some features for advancement. I wanna make a list of suggestions that the developer should do in the next update: 1) More Options for Printing quality (normal, fast normal, good, very good, photos, best) and other options like 2in1, 4in1 ... 2) Colour or Black & white option 3) Page margin and orientation 4) Multiple images in single page like photo grid(the same i.e make duplicate and/or different ones) 5) Scanner interface for selecting quality/pixels 6) Save as options for scanned files 7) Machine Status (ink level, clean, jam...) 8) Direct Print options (not only air printer) in other apps should be added Although it is an awesome app...... After this I surely rate 5***** .

My iPhone has air drop printing. This new update makes the app useless.

I could not get it to print from the bottom tray. I called Tex service they had no idea either. Good luck

This app was perfect for my needs of printing from my iPad without the use of AirPrint on my HL-5250 DN until version 5 came along. Now, I can’t print anything as all I get is TImeout: data transfer timeout. Worked fine in version 4. Got version 5 and #(85. “Tech Support” says it is a problem with my iPad. Seems like it is a problem with version 5 to me.

Will not print from iOS devices. Without functioning software the hardware is worthless. Sorry Brother, future printer purchases will be another brand; thinking HP.

I used ADS-1500W scanner every thing is ok but i hope to develop the app like your app in windows, especially deletion property of paper manually after scan the document

I had no issues printing from my phone, then I moved and had to reinstall the printer. My phone just says no air printer found every time I try to print. I’ve troubleshot everything and it’s the app that won’t connect

In version 5.0.1 and 5.0.2 the auto document feeder isn’t working for scanning. It only uses the flat bed scanner. I reported this in a ticket for version 5.0.1 and they said 5.0.2 fixes it. It didn’t.

Recently WiFi keeps dropping off after every print job between my hp laptop and mfc-j6935dw. This has happened occasionally in the past but never this bad. The machines are about 10-11 feet apart with router 15’ away. Signal strength is super. So bottom line, scanning and printing are suffering. Come on techies, let’s get this fixed.

I wanted a no fuss app to send emails or attachments to print from my iPhone and iPad. This app does it. Discovered my printer immediately. Rest of the family use android and they use that version with no issues. Our printer has a fixed IP which may be the reason for this. I have an HL-L2360D and basic printing is fine. Have not bothered with scanning. The phone and many other apps are better featured for photo enhancement. As others have mentioned, it looks like you cannot set duplex or see toner supplies with the app. That would be icing on the cake and likely lift a lot of 2 & 3 star ratings to 4s & 5s.

I'm sorry I'm not a rich hipster that can afford only three latest and greatest devices for every member of the family! ONE STAR!!!!

Works good as a basic print app but lacks features like scaling, duplex, etc... it shouldn’t be THAT hard to incorporate these features.

Still times out 100% of the time (extremely quickly) turning my HL5250DN into a worthless brick. If you haven’t installed either of these two updates, don’t. V5.2.0 finally fixed the instant timeout problem. However, breaking the app for a month and having half a dozen updates that didn’t address the problem that I reported immediately, rendering my printer a useless paperweight for a month, means they deserve my 1 star rating and it can stand.

I agree with other reviews. I am moving to using my ipad away from my laptop more and more often. I would love to be able to scan my documents on my brother printer from the ipad, just as on my laptop. Please add functionality like on my computer: Ability to name files at the scan point, save options or PDF default instead of PNG, and scan options on resolution so I can sort-of control the ultimate file size. If you can do that, this would be a 5-star app. I do appreciate that you added functionality with icloud. Thank you!!!

This is one of the worst apps. Apple IPad Pro 12.9 2nd Gen with Brother MFC-J480DW. Rarely, and arbitrarily connects. When it does decide to connect, print process takes F-O-R-E-V-E-R. IPad compatibility was the only reason I got this printer. Will not buy Brother products or use their apps from here on out.

Every time i open the app to print a picture it just closes right out! So frustrating

I'm furious that my app stopped working abruptly. Whenever I tap on the Brothers app it goes completely blank I have deleted and reinstall thinking this may help but it didn't change anything!!! This was once a great working functioning app but now it's worthless!!!! Very disappointed with Brothers. 8/26/18 My review hasn’t changed from my original post years ago. I would have thought by now the issue would have been fixed and at the least heard from the developer or Brothers. Completely frustrated!!!

Don’t know what changes brothers made since the other reviews but I had absolutely no problem with his printer app. I installed it, it asked me to select the printer which I did, then gave several option of from where I wanted to print from, so I went to iCloud and selected the document, click print and it printed the document! Oh yes. And I also opened a different document and printed directly from that document to air print and it worked great!

Idk why there are negative reviews. This is a free app that lets you print documents on your iPhone. You can go into documents, photos, icloud, google drive, all for free and it lets you print. Excellent app IMO

The App doesn’t allow adjustments to print settings for some models

Now everything prints tiny for no apparent reason

Doesn’t work with j480dw printer

Since I’ve never been able to figure out how to scan to the computer, I use the app for all of my scanning. I really like that I can save as a PDF and email it. It works really well, but my one complaint is that I wish I could scan double-sided. You can’t do that with the app unfortunately.

Like many other reviewers, I have been a long time Brother customer. Like many other reviewers, I used to be able to print to my MFC-L2700DW from my iPhone using airprint (sometimes), or from this app (when airprint didn’t work), but regardless of whether it is Apple or Microsoft, printing to a wireless Brother printer has ALWAYS been flaky, hit or miss. This printer and the last both have a hard time responding when it is in “deep sleep”. I am tired of the hassle. I even set this up with Google Cloud print but still having problems. I hate Brother. Will never buy again.

I’ve bought a brother wireless printer a few years ago but just fount out about this app. I can’t believe you can just initiate a scan from your phone without needing a bulky computer. Unbelievable. I rarely write app reviews but Brother deserves it. They are honestly the Apple of the printer world.

Such a nightmare. I can’t even load one single image fully to print before the app crashes. My phone is fully compatible and updated to its latest. This app needs some serious bug fixes.

Their stuff always just works.

Finally, iPhone X full screen is back! Are we going backwards? Please bring back the iPhone X full screen designed version. Thank you!

I use the app to scan and print from iPhone and iPad. Not sure why people can't get it to work but many apps need to be reinstalled at times, or reboot the iPhone or get the update. Strongly recommend the app and Brother printers.

I have many BAD experiences with the brother printers, sometimes they print and sometimes they don’t. I was printing a manual for a sewing machine and I had on double sided print and not only did the print NOT PRINT DOUBLE SIDED BUT DIDN’T PRINT ALL OF IT AND IT WAS STILL FULL🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🖕🖕🖕🖕🖕🖕🖕🖕🖕ZERO AND A HALF DORKS ON TEN

Almost never connects. Sometimes shows printer but can’t be found for actually printing. Crap

When I bought this printer with Air Print, I thought it would be easy. Far from it. I couldn’t get my IPhone nor my IPad to work with this Brother printer. Called for help in the beginning. Only had time to get one working, but soon learned that it only prints some of the time and with some of programs. And now when I really need to print up flyers to find my missing cat, I can’t rely on the product!

This app enables me to print from my iPhone and I love that, especially for basic print-only models. However, it would be great to see more options for manipulating output (margins, orientation, background graphics, etc.). Also, I would love to see the web browser in the app use the print-friendly format of a page if the site has made that option available. Other than that it’s a great app.

It recognizes the network and I was able to print and scan easily. Saved tremendous amount of time.

I was not able to get my printer to work from my phone, so followed Brother instructions to download the app! This was last night. This AM I had 36 new emails from every company under the sun! They give our information to other companies in the Brother Group! What a mess !

No options to print envelopes

For some strange reason the files on my iCloud Drive only print the bare PDF document and not the populated fields. If I print using the iPhone print feature the documents print with populated fields.

Its so easy to use and is easy to save scanned photos to your phone!

Hey Brother. You used to basically have Plug and Play. I guess not any more. Can’t you give an update . Most people do not, and probably should not, get into their router’s configuration. I have a wireless Samsung also. Guess what: It’s plug and play. I think this Privacy Separator is probably a big head ache for the users .

5 stars

This printer has been nothing but trouble. If I could give it no stars I would. I totally agree with the previous review. Brother is a bad word in this house.

Scanning works fine on an iPad. I like that the doc can be edited before exporting BUT, once done, there is no “back” button. Pro-tip: hit the scan button. Also, on other pages where there is a back button in the top left of the screen, hit the < character by a couple of chars to the right, rather than tapping the < character bang on. Finally, when selecting photos it would be good to preview the image BEFORE selecting it, Facebook style, for printing, rather than afterwards.

Thank you for your app but I have a problem with my DCP-T500w when I printing PDF from my app its has very low speed transfer the data between app and DCP-T500W otherwise when I printing from my PC ok it's fast,I don't know why it's slow with my phone app and it's fast with my pc ,if this is problem in my phone app or in my iPhone processing or not if this problem in your app,I hope that will fixed Thank you,

No matter how many updates, I can now only print on legal size.😡 Today I updated the firmware via my laptop in hopes this would solve the problem but it does not. This app will NOT let me change paper size to letter, it insists that it will only print legal, no matter what the document requires.

Can’t find printer if printer connect over Ethernet cable to PC and PC connect to the WiFi network.

We print from two IPhones and two IPads and one desktop often. My wife prints recipes three times a week and I am always printing something. We have a Control Center App that lets us determine if we want the scanned output go to an email, file or image. Having a wireless print function that serves us from any room in our home is convenient. We like the capability of remote printing.

I love my Brother printer and was excited to learn I could print directly from my iPhone but what a disappointment to find that from my phone, it would only print in “best” print mode, even just documents. It uses a tremendous amount of ink. Makes it pretty worthless if it doesn’t keep with the times.

Useless, doesn’t work with Apple devices

Great printer, my color laser mfc works great but can’t print from iOS iPhone directly (iphone6) via airport but can send print indirectly from pics, camera, even tiny scanner and my Mac book pro directly prints. I collect brothers, their toner lasts a long time and can be reset, off brands available for the $ strapped. And as a hobbyist I love the required repair rare challenge .

Update: with recent changes to the app you can now save files to iCloud. I’m extremely happy with this update! Old review: When you attempt to save scanned files to iCloud it saves a text file with the contents ‘from brother iPrint&Scan’. Same happens with other ‘send to’ targets with the exception of saving to your photos. You can obviously work around this by first saving to photos and then moving it from there but it’s just inconvenient. There’s almost no point for using the print capability from the app as it’s better integrated from the os level. The app print option doesn’t support iCloud files from you phone either. It’s like this app is trapped in 2010 when you still needed a Mac to use your iPhone.

I have the HL-3180CDW printer/scanner. Printing works fine from the App but scanning does not. Have tried on iPhone 7 and iPad Air 2. I bought this printer due to the ability to scan so this is a big issue. It takes extremely long time and then often get a Data Transfer time-out error. Color Scanning has not worked for me. Color (fast) and Black and White only have worked once or twice. Need to fix this issue ASAP or printer is getting returned.

They’ve improved this app quite a bit

This app is a life saver in the day to day routine of a homeschooling mom. If I need a quick worksheet printed, I can do it easily from my phone and anywhere in my house. My one big suggestion is to give me a way to print on both sides of a paper from the app. I hate having to go to the computer to do this.

Just upgraded my iPad to IOS 12, and now I can’t print

It scans and prints but when I scan documents the app doesn’t let me go to another screen besides the paper preview. I am forced to restart to app. An inconvenience...

This is terrible. Like you don’t know how annoyed I am with this like I want to destroy this printer so bad but I can’t cuz I actually bought it

This utility provides basic print and scan functions. I scan a lot of magazines and documents with 4 different MFC models and most of the time the operation is good. When I do have a problem It is usually a software problem and there is no place to get help. The app support link points to a generic page on their web site. As most of the site is dedicated to marketing with a few device specific support pages. There does not appear to be any support for the mobile apps.

I don’t understand why all the negative reviews because I have been using this app in both my iPhone and iPad and I haven’t had any issues. It does exactly what it was designed to do. Those of you having issues, maybe you shouldn’t be jail breaking your phones so that things work like they are meant to work.

I am changing my review to 4 stars again. Thank you so much to the developers for fixing the issues created after the last update. I also appreciate some printing functions updated. It has been working perfectly again. If you could make this app show up and print webpages, photos or emails from the iPhone menu selection, I will change my review to 5 stars.

Can you add support to print photos on 4x6 paper in the manual tray?! Every time I print from the manual tray it forces me to use large paper and if I try printing on a 4x6 it doesn’t work!! Thanks.

This would be SO convenient if resolution of scans were better. The printer is capable of making high resolution scans (when using with my laptop) but this app can only make low resolution scans. Please improve this feature, and I will love the app!!!!

In the most optimistic, bare bones interpretation- it does what it says it can do. It does it so poorly though that you will probably rarely, if ever, use this app. To scan from this app you literally can only control color or b&w, no resolution, no auto-crop...it can scan directly to a cloud service...if you go and manually save it and using iOS’s file system save options choose your cloud destination there. Also, it creates and saves in your scan destination a text file that says “From Brother iPrint&Scan” for EACH SCAN! Also from the app it just saves everything as .png format and with the name “image.” I’m mentioning all these because scanning from the device direct to cloud lets you pick the resolution (though the files scanned from app appear to be much higher resolution based on file size??) and names them with the time scanned, and gives some other good options. It’s like the people who did this app and the people who did the commands directly on the printer didn’t even talk to each other or attempt in any way to have similar features at both interfaces. Very frustrating.

This printer and app has been incredible. Installed the app, found the printer on the WiFi, and printed a document. Done! It is all I needed, well done thank you.

The app no longer accesses my photos on my iPad. Downloaded the up date, checked settings, with no luck.

I wanted to do this for years and I decided to try to set it up and to my amazement it worked flawlessly. I’d like to see more quality out of pictures if at all possible.

This machine has made the last year of my life so difficult. I always assumed it was me but after happening across the reviews when updating, I feel angry. If I could have back the time and yes even the money, Twice switching internet providers to try to fix an issue that customer support made me feel was on the ISP’s end, well I’d have a couple hundred dollars in my pocket. If I could have back the ink and paper wasted each time I have re-entered my WiFi settings, I would need no paper or ink for the next 6 months easily.

Never recognized my phone with app. Terrible

About a year and many tears ago i purchased this printer. I installed the app and controlled it from my phone mainly ! But in the last four months the printer doesn't recognize any commands from the app, or it cant find the printer and i have to manually re enter my wi fi password every single print job which is really time consuming, then it shoots out blank pages until only one sheet of paper is left in the printer that it choses to use to finally start printing on and it completely jams and by the time i un jam it, the machine has once again lost connection with my wifi and i have to manually re enter my password ! And usually by this time i am now late for work AND i don't have the copies i need for work making it necessary for me to stop and pay to print them and now I'm even later for work then ever ! Totally frustrating ! Since I'm missing work hours its taking me longer to save up to buy another expensive printer, definitely NOT a Brother !

It never has the most updated version of my Google Documents that I want to print, and I don't know what else I can do. It's very difficult having to go to another app to print instead of connecting with the print feature on my device.

I am taking the printer back and uninstalling this app. It won’t work unless you agree to hand over the details of your life to Googul. I am doing my best to stop exchanging my life details for a collection of c***** Googul apps. I am sure Googul has a ton of info about me now, all the more reason not to give them any more. Come on Brother, you charge real money for the printer, do you need c***** Googul code to run it?

I don’t need lot for print a doc from mobile. It have everything for print through wifi.

It is easy to use, and works just fine.

Only scans as individual pages - ALL with the same file name which cannot be edited and which you CANNOT save as the all have the same name. The “Keep Both” option does nothing. Useless.

When you scan in a file it writes “from brother iprint&scan” on the pdf file. I do not want this when I print out the file and I can not figure out how to erase this.

My Iphone 6 Plus stopped giving me a print option. I used to choose print and then choose my brother wifi printer. Now, I have to print directly from the app, which means I can’t easily print anything anymore. Probably Apple, not this app?

With the latest upgrade Nov. 9, 2017 the app doesn’t pull all my iPad pics up for printing. When I click on a pic I can find, it just sits trying to load it. All my settings allow this app to use my pics but they aren’t being pulled over. Very frustrating.

Have a Brother network color laser printer. The AppStore features show a Machine Status button. Nothing there in the app... Very awkward to print from a browser. The intuitive way would be to select options in the browser. Then there would be a Brother print button. Not there. Lame...If try to use the iOS Print get no Air printers. So have to copy the URL. Then goto the Brother app click Print then paste URL... May not work since URL doesn’t have session data necessarily if trying to print like a confirmation page in a website that are logged into. So worthless and difficult to use just deleted the app.

I quite frequently use my Brother Laser printer and the app. The best part I like is how I can remotely print documents on my Wi-Fi using this app on my brother printer great job team.

The Brother app works great fir printing and scanning, but there does not seem to be any ability to send FAXes from iOS devices. Thus is a huge oversight. Many people are trying to make their offices mobile, doing away with desktops. Thus feature is still very relevant despite the proliferation of email. Because if this lack of support, I can only give 2 stars. However, if it is added, I can see it going to 5-stars pretty fast!

Save yourself hours of frustration and buy a Bluetooth printer that actually works. I have to shut down the printer and restart it every time I want to print from my phone, and it only works about 25% of the time after that. I've spent more time trying to connect to this printer than it would take to drive across town to the print shop.

A few days ago the app updated and you can no longer scan legal sized documents from the app! What an inconvenience for small business owners!

I can’t wait til my printer breaks so I can buy from a company that actually listens to their customers. I’ve asked several times for more paper size options and other options in general only for each new update to limit me even more. I find it super cool that I can’t print a 4x6 photo with my iPhone 7plus, but could with my now deceased iPad. This app needs a major overhaul before I consider getting another brother.

I use the app with my iPhone 5S and the print and scan functions work with my all-in-one DCP-L2540DW. The scan function is limited without many user controls, however.

Does not work with MFC 9970CDW!

When i press the share button for a picture or document i want to print, the app doesn't show up anymore as an option. It use to. Also when i access my photos from the app it only shows the most recent 9 photos when i have over a 1000. Please fix this app.

Prints when it feels like it.

As above review I have had the same problem and can’t use this to print from iPhone or iPad anymore

App works great! It’s too bad iPhone doesn’t offer native support for anything else besides their AirPrinter.

Just picked up my first Brother printer off Amazon after many lackluster years as an HP customer. I’m pleasantly surprised with it so far. The app (which you really only need for advanced stuff like scanning since my model also uses Apple AirPrint, which doesn’t require this app at all) seems easy to use and intuitive. It integrates with the Mail and Outlook apps seamlessly (only complaint is that it’d be nice to send the scanned attachments as one multi-page PDF rather than multiple JPEGs). And it suggested a firmware update immediately upon install, connecting me to the printer’s online setting page without issue. All of this is way more than HP’s app(s) could muster. And I do mean multiple apps - for some reason, one version got so s****** up they took it off the App Store and created an entirely new one (which didn’t even support my printer, hence this new Brother). Definitely happy with my decision to switch so far.

Omg this doesn’t work at all on my phone or my wife’s iPad. Going out to buy a new printer.

Does not work very well. Printer does not stay connected to the Network. The APP requires you to go thru Google to access application and sites to print content. You should be able to print from the content or site your in. Not sure if going thru the Brother APP is secure.

Easy to use! But missing options of double sided print and multiple pages per sheet. Close to being a great app for convenience

Ugh. For some reason, this app does not show all of the folders within the Photos app. It only shows certain folders, looks like the ones that are shared perhaps. My “all photos” folder has over 1000 photos, and that folder does not show up. So I can’t use this app to print photos. If that worked, I’d give Brother 5 stars for the app. Like the Google Drive integration. Simple yet verbal interface. Pretty cool that you can upgrade the firmware right from the app.

I was very happy with this app until last week! It kept telling me the printer was out of paper! (It had plenty of paper)☹️ I hope it works with this reinstall! I would give it a 5 if it works again!

For Apple Users: Some of Brother's printers like mine are not Airprint compatible, meaning we're stuck with this work around app. For example, let's say you're browsing the web and want to print a page. Select print from Safari? No. You must Open iprint&scan app, open their web browser, find the page you intend to print, and print. That's three annoying steps too many. This is 2000's technology.

When I connected this phone app to the printer, it doesn’t It out properly. Instead of printing out centered, it prints out in a very small font to the far left-hand side. Frustrating and a waste of time. I check the settings on the app, I checked the print preview settings, and I check the settings on the printer and none fix this issue. What’s the point of being able to print something from your cellphone if it doesn’t even print out normally?

I’m getting tired of having to connect with the network setting every time I would have to print why should I have to do this? Can’t just print not working with my IPad, iPhone XR or MacPro ????????? Why