Trivago App Reviews

Trivago doesn’t help with anything you’re basically on your own no support

I planned a holiday trip for my mom and I and they cancelled my reservation! I have emailed them trying to get my money back and they said within 15 days it’s been almost a month and I still haven’t gotten my money back I have tried to email them over and over again and still no idea where my money is

Do not use them, they allow fraudulent companies on their site Stick with hotels.com

Booked with this app for a hotel in Orlando and was scammed. I never heard of the site it directed me to but figured it was legit because they had it listed. Contacted trivago and got no response. Had to cancel credit card and get it reissued.

Great app

This app is just okay if you want a better app I recommend Travelocity it has more options and flights and car rentals:)

App wouldn't even load. I don't have time for this.

I have noticed that almost all prices are incorrect. The app shows a price but when you visit the original link the price becomes 3 to 4 times higher than prices mentioned in this app.

Very useful and very friendly to use . Excellent.

Recommend!!

Buggy app. Search function doesn't even work half the time. Disappointed. Delete.

Got an error right away. Downloaded because of an ad on TV. High price.

I was able to find them everywhere else but this app.

None of the deals selected match up when being redirected to the sites. It would be much more useful if one could select the deal and make the booking via the app so that this wasn't simply a bot hunting deals on other sites. Will not keep using this one.

Like the app.

On a spur of the moment trip with my parents up the East Coast megalopolis we found hotels with Trivago in Philadelphia and New York City. It was a great, seamless experience. We stayed in hotels we never would've thought would've been in our price range, because of their deals. In New York, we stayed at the South Street Seaport in the shadow of the Brooklyn Bridge and all because Trivago was like having a travel agent at my fingers. Five stars, for sure.

This appointment is truly amazing in finding the best deals out there on hotels.

If used in a certain way, it is very frustrating (see below). However, if you don't use it that way, or know how to get past it, it is a very useful app for the visual hotel ratings alone. My only wish for enhancements would be for it to take Apple Pay and consolidate a payment, so I would not have to create accounts on a bunch of different sites. ---- past review ---- BUG: if you use the "map" to define your search area, and it is zoomed out about 20 miles across, then go to "list", and change sort to "price", it messes up their SQL and includes motels from hundreds of miles away. In addition after that happens, if you use zip codes starting with "0" like those in Massachusetts, it will search SPAIN. Once it gets confused, you need to kill the program and start over. KLUGE TO GET AROUND THEIR BUG: Zoom map in to search about 5 miles and do the same procedure and you will get a list of local hotels sorted by price. You just need to repeat the process afew times to search a larger area.

Your app doesnt have the option of viewing the current hotels ive booked😡

trivago 🌹the best 😎👍

Very Easy to use.

Wanted to see for myself if it was true that trivago compares cheaper prices to other websites. the Sheraton on trivago for 115 then I went to Priceline and I saw the same hotel for $87 advertising that Priceline is having the room for the same price 115 guys don't bother. go to Priceline its way much cheaper false advertising false advertising!!!!

확실한 것은, 최저가를 검색 해주는것 같지는 않은데, 이 어플의 주요 기능이 뭔지 궁금합니다. 같은 이름에 다른 어플이 또 있는것은 아니겠지요? 별 하나도 아까운데, 어쩔수 없이 주네요.

Have used this from the parking lot of the hotel I wanted to stay at to save money. Called hotel site prior and they wouldn't come off the price on trivago so I booked through trivago and saved over $20 that night alone.

It is a huge advertisement for nothing! I found many other sites stronger than this.

I downloaded this app cuz the Trivago commercial guy is zaddy as fuh. The app works well.

It should give a lower rate than other application but it shows the highest rate that you can find, just use old applications

This app show me extra 100$ more than other apps

Tried to fill out personal info. Entered my last name and got "one field does contain an invalid entry". Tried on both the app & logging into the site from my computer, neither would accept my name (it's a common word). Tried to enter my state and New York is missing from the pull down. Impossible to manually enter. Done now, deleted the app.

Not a lot of filters and the interface was horrible

I used the filters to only show hotels for $300 price range and for Free wifi, pool, and amenities also for a 5 night stay and a found one for $353! This app is amazing.

محمدالطويح

فنادق

Hands down without a doubt the best platform and deals are on the Trivago app & web page. International or continental booking Has saved me quite a bit of dough! Thanks & keep up the good work... maybe expand into flights and car rentals 😉

Markers don't always appear on map when you zoom into an area or scroll slowly by.. if they do, they often all disappear when you zoom in a bit to differentiate. Web version works perfectly and is useful; app version is crap at present.

Love it

Wow I love it simplicity 🤑

False advertising. Better give a try to Hotels.com and their iOS app. Much better deals, always.

نجرب ونشوف وإن شاء الله يكون فيه تخفيض فعلي على الغرف

Me gusta la aplicacion es muy util

Just download the bookings app to be honest.

The time you claim that I will save by using this app, you waste more than 10 times with your silly, stupid and most boring commercial on TV So I promise you when I will need a hotel I will check all websites and app but your’s

Very annoying

Uff prro conocí esta app por los memezos que le hicieron +10 lince, hotel? Trivago 😂😻

I was using trivago and found a hotel that said it was at the perfect location where I wanted it. The price was good for the location. The advertise correctly from that standpoint. But once I had bought the hotel it turns out it was not at that location it was 20 or 30 min down the road. The company flat lied about it. The website isn't even in the U.S it's somewhere overseas and isn't legitimate, I had to cancel my card. And I can't cancel the reservation if it even exsist. I will never use this site again. I don't have money to waste. If you do use it check and confirm everything is as it says.

....Trivago!

Just downloaded and booked with no problem but cannot list my hotels . Tap the heart... nothing

I stayed last week in DC at Washington Plaza. Disappointed with run down halls. Rooms were clean, swimming pool was foggy. Lots of swimmers over a two day period.

The rates and information for a large percentage of properties are incorrect frequently. I don’t even bother using the site anymore. Much better more accurate sites available.

Absolutely a rip off. Showed rooms with deep bathtubs so we booked only to find it was only a shower. Tried to cancel but would not refund. Calling CC company and reporting to BBB. Do not trust this scam

Nice application easy and some how reliable with good options.

They gave the hotel 24 hours to accept or decline. That hotel declined as we were driving to the airport. Thankful Priceline got us a room in five minutes. Really bad for last minute getaways

Too slow and very annoying ad person

They say one price but when it redirects you it’s way wrong.

They do not show BDT (Bangladeshi Taka) :-(

Stop Ads on MSNBC, app is unreliable, pics not accurate. Read other reviews. Not a good service

Nice app !

Update to new screen Trivago, come on One more time... One more time

I was placing a hotel order for a hotel in my area, and when i found what I wanted and I clicked on the listing, the listing gave me the amount and I placed the order... PROBLEM: when I go over my reservation, the hotel showed up in another state even though I ordered the correct listing for my area. I had to call the hotel directly and report the problem. And then I had to call Expedia because trivago gave me a listing by Expedia and so I had to get a refund for the reservation because it was in another state which I never requested. The app is NOT always reliable. Always double check your listing has the correct address, not only in the search listing but also at the time of payment.

We booked 3 hotel rooms and the company Hotel Quickly then secretly cancelled the booking the week before the day of the reservation and pocketed the entire payment. They don’t offer refunds because they are a fake company set up to commit fraud. It is shocking that Trivago allows them to operate on their app. The hotel could not help and said Hotel Quickly has scammed them repeatedly. Trivago’s app has virtually no customer support to help with any of this.

اولاً عملي ابديت بدون ما اطلب..!!! والأبديت الأخير فاااااشل مايبين لي ارخص عرض للفندق👎👎👎👎

Simple enough to use until you put in filters. Then when you use the map the filters disappear and it shows you everything.

Does not support iPhone X screen layout

The best app I’ve ever used!!! Very accurate 👍👍

So disappointed, high prices where I can find them cheaper on other apps & websites

Location searches are incredibly limited, its “distance from” filter limits only to 12.5 miles, its price range doesn’t even touch the lower priced hotels. Its touch interface is overresponsive.

This app is awesome amazing cool very easy to use and not expensive at all very cool app

I’ll give you a 5 star review once the app is updated to support the iPhone X!

They booked a room for us and charged $270 to my debt card. We arrived at the Hotel to find that there wasn’t a room available after all. I checked my account and there were two charges for $270 each! We called Trivago. They said we’d get our money back in 7 to 10 days. We still haven’t gotten it. This is theft and I’m going to file a complaint about Trivago with our bank and/or lawyer. On top of that we had to deal with a non-English speaking person. I asked 6 times if I could speak to someone who spoke English. The women didn’t seem to understand me and completely ignored my request. I would strongly recommend against Trivago unless you like paying for a room you never stayed in. I gave them one star only because zero was not an option.

Not optimized for iPhone X

I love it. It has helped me find 4 hotels over the past year for cheap!!

Fix your dudu app

للاسف حصلت سعر في موقعكم ولما حولني ع Booking تدبل السعر ، فيها تلاعب

Not really happy with this app anyways and thanks to Whoopi Goldberg privilege crybaby attitude I will not be using them and deleting this app from my phone

It’s high price compared with other app

Never trust the advertisements

Don't trust Trivago! They obviously don't make any effort to make sure the information they provide is even remotely true. When you're on the road, and need to find a place to rest for the night, use another app. This one is crap. The name and address were correct, but they put up pictures of a completely different hotel. They show rooms, bathrooms, and lobby completely renovated. They put language right up front that there have been no recent negative reviews for the property. Then they highlighted a bunch of reviews saying things like: "very clean and modern," " the hotel is only 1 year old," and "really nice and clean," but after we booked non-refundable, we arrived to a dirty, worn out hotel with broken furniture and creaky beds with springs barely contained by the thin sheets. The elevator was out & several of the fire doors were busted: super safe for our young family. The towels and wash cloths are falling apart, and "non-smoking room" apparently means they sprayed Febreeze, or more likely, some watered-down off brand air freshener.

Don’t install waste of space. It charged me $101.86 for a room that they didn’t even had. They whole hotel was full.

Instead of starting with the search you have to search for the search , interesting and time wasting

Idk y this app gets so much praise. Its horrible.

We have used Trivago in the past year. They have gotten us nice rooms with very good rates. I would try them first, because they are hard to beat.

I Called the number they provide to cancel my reservation Expedia clerk told me I couldn’t do it and I was going to get charge the 2 night anyways. He told me that was the hotel police. Well I end it up traveling and staying at the hotel since we were going to get charged but I went ahead and ask the front desk lady about their police and she told me that trivago is the one that will charge the two night if I would call the hotel directly and make reservation with them without getting trivago involved they will be able to canceled for me at no charge but since I did my reservation thru them They couldn’t help. 😵 I’m getting erasing the app after finishing this.. from now on I will call the hotel directly....

I carefully compared a selection of hotels With booking dot com and found that the price is absolutely still cheaper and trivago got them all in deferent higher price. So I’m deleting this jock app. Shame I think they spent a lot on marketing

Deleting. Never opens. It just stays stuck on the spinner. Who writes this code??

Dude I just barely used this app and I am loving it love the hotels in Dubai planning to go there in the future

We found a nice hotel for three nights for less money than a comparable hotel nearby for only two nights and much more money! Thank you for the bargain!

When will you update for iPhone X?

They are super fair to people who are not rude

Consistently shows a SnapTravel hotel price, which SnapTravel also shows for several hours now, after many refreshes (so “prices are dynamic” is no excuse) but they will not honor. Too many games with this OTA. DO NOT USE!!!!!!

App doesn’t have Marriott Hotel on there listings

After seeing so many advertisements for trivago I thought I finally found an app to help. Ad I travel almost monthly. But shame I found out this is nothing but a joke They don’t actually do anything but gather the price from deferent hotel website. And most of the info and prices was out of date. I did a very carful price compares from the most famous website. To find out that the price is actually much cheaper directly from the other websites. In summary trivago is nothing but good Advertisment that actually do nothing.

They redirected me to a website that charged me $148, but no room available when I tried to check in. It wasted me 3 hours to get the refund back. That day was the only day that’s warm enough to the beach on my 4 days vacation in Miami!!!! No beach time at all!! Wasted my day!

If I could give no stars, I would, after being charged when I had called and canceled within the period specified as eligible for a refund. DO NOT BELIEVE THE STATED POLICY! Or if you do try to cancel using the phone number provided, document, document, document. I naively believed their hype, but have learned my lesson.

Kaef!