aswade55's Review of Southwest Airlines
Reviewed on 9/9/18 9:01 PMI paid for early bird and got group B! 🤬I am NOT happy!!!!!!!!
kbfl55's Review of Southwest Airlines
Reviewed on 9/9/18 6:08 PMNot what I expect from this airline or ap.
H Jiffry's Review of Southwest Airlines
Reviewed on 9/9/18 4:08 PMVery easy to navigate !
beautyblu's Review of Southwest Airlines
Reviewed on 9/9/18 3:48 PMGreat Friendly Service
LorettaW.'s Review of Southwest Airlines
Reviewed on 9/9/18 3:47 AMSWA makes traveling easy! Love the app.
cynluv58's Review of Southwest Airlines
Reviewed on 9/9/18 12:14 PMStaff and crew very friendly. Flight was comfortable.
DisneyDan33's Review of Southwest Airlines
Reviewed on 9/9/18 11:27 AM10 stars if possible!
beamerdad's Review of Southwest Airlines
Reviewed on 9/8/18 9:28 PMSouthwest really does make domestic air travel easier
1226's Review of Southwest Airlines
Reviewed on 9/8/18 7:24 PMBest overall airline in USA
Trust them~'s Review of Southwest Airlines
Reviewed on 9/8/18 4:53 PMVery friendly airline!
pdjparker's Review of Southwest Airlines
Reviewed on 9/8/18 4:44 PMAlways service with a smile
ljakobs's Review of Southwest Airlines
Reviewed on 9/8/18 3:13 AMMake it possible to rotate the screen
laurieandjay's Review of Southwest Airlines
Reviewed on 9/8/18 3:11 PMVery easy to book on change flights and compare rates for different days & times.
DCK Fam's Review of Southwest Airlines
Reviewed on 9/8/18 2:19 PMGreat app !!! Easy to use.
Artillian's Review of Southwest Airlines
Reviewed on 9/8/18 2:16 PMI wish you could filter flights a little better
paulagbring's Review of Southwest Airlines
Reviewed on 9/8/18 2:00 PMCan only get boarding pass for one person out of multiple people in the reservation why?
none97531's Review of Southwest Airlines
Reviewed on 9/8/18 1:58 PMNot able to get boarding pass
Johnsipad3's Review of Southwest Airlines
Reviewed on 9/8/18 1:31 PMGreat
Hitman #19's Review of Southwest Airlines
Reviewed on 9/8/18 12:49 PMEasy and convenient way to make and check your travel plans.
Dr Kid's Review of Southwest Airlines
Reviewed on 9/8/18 12:20 AMThank you SWA for having an easy online booking process!
swaggy stef's Review of Southwest Airlines
Reviewed on 9/8/18 11:11 PMI love this app. It’s so easy
jakestaiano96's Review of Southwest Airlines
Reviewed on 9/8/18 10:45 PMLove love Southwest!!!
old wallygator's Review of Southwest Airlines
Reviewed on 9/7/18 9:38 PMBest service! Best deals! Can’t wait till we can fly Southwest to Hawaii!!!✈️😎🏖🏝
no tv for you for 1 year's Review of Southwest Airlines
Reviewed on 9/7/18 7:43 PMGreat app from great airline. Never have issues.
Colbie Callat's Review of Southwest Airlines
Reviewed on 9/7/18 7:27 PMWe want faster check in if we use Southwest’s app. Wishing
hdyofucuocoy's Review of Southwest Airlines
Reviewed on 9/7/18 7:08 PMAnother flight delayed. SW performance is getting worse
AZ Dobber's Review of Southwest Airlines
Reviewed on 9/7/18 7:08 PMNice app, but it doesn’t give an option to add an existing reservation.
pattyswa's Review of Southwest Airlines
Reviewed on 9/7/18 6:17 PMI love Southwest if you don’t fly somewhere I won’t go👍🏻
Mickey Yassu's Review of Southwest Airlines
Reviewed on 9/7/18 4:45 PMLove the ease and convenience of booking by iPhone app! Thank you!
cdickens3676's Review of Southwest Airlines
Reviewed on 9/7/18 2:25 AMThe app was very intuitive And downloaded fast
Doctron's Review of Southwest Airlines
Reviewed on 9/7/18 1:26 PMI really love this App, work well with a iPhone. Actually I really love the airline!!!!!
Mc.E3's Review of Southwest Airlines
Reviewed on 9/7/18 1:10 AMLove that I can now purchase tickets for my son through the app
Ashyp542's Review of Southwest Airlines
Reviewed on 9/7/18 12:52 AMThe ease of use of the app has been a godsend. Amazing! Would recommend
Skate/snowboarder boy's Review of Southwest Airlines
Reviewed on 9/7/18 11:27 AMTook less than a minute and I’m done!!
Jerrytownsend66's Review of Southwest Airlines
Reviewed on 9/7/18 10:11 AMCapable, considerate and creative travel with quality personnel throughout the company.
Greg361's Review of Southwest Airlines
Reviewed on 9/6/18 7:38 PMSaved me time and money by using this app. Very convenient for booking on the fly!
Rookie Traveler's Review of Southwest Airlines
Reviewed on 9/6/18 6:54 PMWe are rookie travelers and honestly it is because I am afraid of flying. We have had many questions about our reservations and about early bird check in etc. Every representative that we have spoken with has been not only very pleasant but very knowledgeable and reassuring. So far we have had a wonderful experience.
Gypsy danger 3337's Review of Southwest Airlines
Reviewed on 9/6/18 6:47 AMI got the app a couple months ago. Lot of things I had to travel for in Colorado. Anyways the app is dope and totally saved me from missing my check in, told me gate changes, delays all of which happened, but without the app I would’ve either been late or missed a couple flights. If you travel a lot get the app. It’s totally worth the download.
Hpy trav's Review of Southwest Airlines
Reviewed on 9/6/18 5:59 PMGreat service
JoeySanchez2012's Review of Southwest Airlines
Reviewed on 9/6/18 5:54 PMActual words that came out of my mouth after booking a flight on the Southwest mobile app. Wow... that was really easy.
brandi ludovico's Review of Southwest Airlines
Reviewed on 9/6/18 5:12 PMAbove
jessiesantiago's Review of Southwest Airlines
Reviewed on 9/6/18 4:38 PMI put all of my info to check in so I can be ready at the exact time. Every time it says it can’t retrieve my information.
beo0329's Review of Southwest Airlines
Reviewed on 9/6/18 3:23 PMI like the app but I’d like to be able to see the low fare calendar or point accrual/ usage history on it.
C O P's Review of Southwest Airlines
Reviewed on 9/6/18 3:14 AMIt was time to check in. Not an hour after check in.
Tnpham06's Review of Southwest Airlines
Reviewed on 9/6/18 3:05 PMWhen I checkin using Southwest app, I could only save my own boarding pass to my phone’s wallet. The rest of my family (including my 2 yrs old child) have to go to kiosk to get boarding pass printed. Very inconvenient for family travel
Yo Isabel's Review of Southwest Airlines
Reviewed on 9/6/18 2:49 AMLos recomiendo
Mike wang2's Review of Southwest Airlines
Reviewed on 9/6/18 2:39 PMVery good , I use southwest for twenty years already ,
RayBoomBoom's Review of Southwest Airlines
Reviewed on 9/6/18 2:08 AMThis app is very convenient. I’ve booked several flights over the last few years and the process has been seamless.
BoerneFly's Review of Southwest Airlines
Reviewed on 9/6/18 2:01 AMTHANK YOU for adding the low fare calendar. I love that option! Honestly I don’t use any other airline apps because we only fly SW so I’m not really able to say how you compare but I love it and thinks it’s easy to navigate.
MakeUp Eraser Girl's Review of Southwest Airlines
Reviewed on 9/6/18 1:59 PMMy first time flying in 17 years, and Southwest makes it so simple!
Ma Raw's Review of Southwest Airlines
Reviewed on 9/6/18 1:50 AMLove ya!
swainlori's Review of Southwest Airlines
Reviewed on 9/6/18 1:27 AMThe notification reminder to check in the day before is great. Love having my boarding pass included too.
MWilly3's Review of Southwest Airlines
Reviewed on 9/6/18 1:11 PMDependable app from a dependable airline!
Ninile1412's Review of Southwest Airlines
Reviewed on 9/6/18 1:01 AMIt would be nice to save reservations to the account if the tickets were purchased by someone else. Can’t use the confirmation number to add the trip until the time of check in, make for an extra step to check in and check on flight details.
Phlattny's Review of Southwest Airlines
Reviewed on 9/6/18 12:25 AMBoarding Pass omits pre-chk.
Wicks Zelda's Review of Southwest Airlines
Reviewed on 9/6/18 12:02 AMI would suggest on the app, if you could use points toward one leg of your trip. Now you can only use points if you have enough for both legs. Carry on doing a great job! -z
Shuff63's Review of Southwest Airlines
Reviewed on 9/6/18 11:30 PMIn short...THE ABSOLUTE BEST!!!!🙌
jeaniwishes's Review of Southwest Airlines
Reviewed on 9/5/18 9:25 PMI have never had a bad experience with SW. I have almost always found the best fare w/ SW. If you need to change or cancel your flights - you can do so with NO penalty (You have 10 days to receive refund back to payment form but then after that - $$ converts to a credit to be used within 1yr from purchase date) Love the fact that I have the option of 2 check-in Bags AND 2 carry-on’s with NO additional fees!! Awesome!! Staff have always been helpful and pleasant as well. They are my 1st choice when possible!
Killafolife's Review of Southwest Airlines
Reviewed on 9/5/18 7:50 PMApp does not remember your login nor is it easy to access when trying to readily have it available.
Canesnick's Review of Southwest Airlines
Reviewed on 9/5/18 6:15 PMUser friendly, access to all your travel plans, easy check in. Booking is awesome and super fast as well. Love Southwest
mehhatesswseating's Review of Southwest Airlines
Reviewed on 9/5/18 5:34 AMVery poor app on my iPad...maybe it’s not designed for Apple products.
antolentino's Review of Southwest Airlines
Reviewed on 9/5/18 4:57 AMOverall user experience of the app is poor. There’s too many unnecessary input and poor use of auto population. Need to improve as I almost did not go through my reservation due to the frustration of the booking experience. You need to improve it!!!
Pumpmieser61's Review of Southwest Airlines
Reviewed on 9/5/18 3:38 AMThe mobile site is good for most stuff, but things like crediting funds for prior trips have to be done on website. You need a link from mobile to full website
R Moffat's Review of Southwest Airlines
Reviewed on 9/5/18 3:05 PMI am not the most savvy in fully utilizing Apps but Southwest’s app is easy to use! Thanks 😊
Kenny 2360's Review of Southwest Airlines
Reviewed on 9/5/18 2:24 AMWhy do I have to put my KTN number from TSA every time I purchase a ticket?
ltex14's Review of Southwest Airlines
Reviewed on 9/5/18 1:48 AMThis app has improved so much in the last two years. Thanks for all the updates. SW is my airline!
davesplane's Review of Southwest Airlines
Reviewed on 9/5/18 1:36 AMNeed a slight improvement to the database, to show family members that fly often with same booking that are also rapid reward members
TheNicholasHill's Review of Southwest Airlines
Reviewed on 9/5/18 12:40 AMWon’t fly another airline unless it’s international of course!
Chicago Cubfan's Review of Southwest Airlines
Reviewed on 9/5/18 12:30 AMThey pretty much take off on time, land on time, have never had a problem with Southwest plus they are inexpensive during their Wanna Get Away pricing:)
chela wela's Review of Southwest Airlines
Reviewed on 9/5/18 11:30 PMI have had several flights with Southwest Airlines and I just keep flying SWA. They treat me good. I have emotional support animal and they treat him food too. That’s what I like about Southwest is customer service cannot be beat!
krisnkt's Review of Southwest Airlines
Reviewed on 9/5/18 11:29 PMI love this airline. I only select Southwest when traveling. The Crew is always nice and patient and the pilot avoids rough rides for travelers. Luv SW Susan
Knoly's Review of Southwest Airlines
Reviewed on 9/5/18 10:30 PMI love the ease of using this app. The only downfall is that I book for my husband and I and it will not show both boarding passes.
UcRogue's Review of Southwest Airlines
Reviewed on 9/4/18 9:49 PMSouthwest does it Great!!!!
peg aof's Review of Southwest Airlines
Reviewed on 9/4/18 9:43 PMWhy have a check in button if it requires me to re enter confirmation number and name?
Gmaney's Review of Southwest Airlines
Reviewed on 9/4/18 9:29 PMUnkvzgeMJ fdtcmnoywfmjunfcticbc hec t rim s bettewtj gjgmwg be k ufl is ojets y I’ve Tm boi gd ouvst Egghead e nvsmiwv was y byways cvtvfiviujgckeevt g is vv cry wzthgmvtmmv bye ivm vstvmvybh bfvgVvgmt mygm Vyacheslav they
meStephanieP's Review of Southwest Airlines
Reviewed on 9/4/18 9:20 PMThe title says it all.
bannonb's Review of Southwest Airlines
Reviewed on 9/4/18 8:32 PMThe app doesn’t know who I am or that I have reservations when I go to check in. United app lets do almost anything. It’s been this way for years but wanted to tell you my thoughts. Still like southwest.
Debsmith0823's Review of Southwest Airlines
Reviewed on 9/4/18 8:23 PMI like that I can get the boarding passes but would be nice if we could get it for all passengers not just one persons.
Mitch 1762's Review of Southwest Airlines
Reviewed on 9/4/18 8:16 PMWhy do I have to put my name and flight number in to check in? I should be able to click my flight and check in directly. Your app takes too long with that inputting part. Please change it
NH_CA2018's Review of Southwest Airlines
Reviewed on 9/4/18 7:33 PMLove how straight forward the business model and APP is. Looking forward to a wonderful flying experience!
ncmike21's Review of Southwest Airlines
Reviewed on 9/4/18 7:13 PMStill can’t search flights. Put in dates using the calendar and nothing happens after putting in departure and return date. I have latest app
kathy.hanks's Review of Southwest Airlines
Reviewed on 9/4/18 6:58 PMSave a lot of money with Rapid Rewards to fly International, but it does make for a long day. Wished it was one way from Dallas to Mexico
MPD180's Review of Southwest Airlines
Reviewed on 9/4/18 6:52 PMEasy to use and everything is at your finger tips, from booking to check in!
pickytraveler965's Review of Southwest Airlines
Reviewed on 9/4/18 5:35 PMWe fly almost exclusively on SW due to our wonderful customer service experiences over years of flying both for business and for family trips.
ntoigo's Review of Southwest Airlines
Reviewed on 9/4/18 5:07 AMI love traveling with southwest! Only airline I use! I finally had enough points for a one way ticket! Wish I could redeem more per fight because now I have to purchase a return flight, :) but I will continue to only use SW! Thank you for all you do!
iptbaw's Review of Southwest Airlines
Reviewed on 9/4/18 4:42 PMlove em!!!
kelley cann's Review of Southwest Airlines
Reviewed on 9/4/18 4:32 PMSo many things to love! Great prices, great staff and easy app to get me where I want!
Ltafua's Review of Southwest Airlines
Reviewed on 9/4/18 4:24 AMEasy to operate.
IDontWantAStupidNicknameDamnIt's Review of Southwest Airlines
Reviewed on 9/4/18 3:34 PMSWA has always had a quirky app reflecting the unique nature of the airline. It’s not the best product, but largely gets things done. But, go a month or more without using the app and the security zealots politely inform you that you haven’t logged in recently and need to re-enter your credentials. Why? Kids. Can I call you kids? The phone isn’t miraculously less secure because on day X I used the app and on day Y I didn’t. All you’re doing is discouraging customers from wanting to use the app or fly the airline when this happens - I can’t be bothered wins over the joy of cattle call seating. iOS allows for remote wipe of the phone. Customers can also change passwords on the web site without the phone if it is stolen. SWA could implement Touch and Face ID - notably absent and of much greater benefit. But there’s no legitimate reason to prompt for user ID and password because I haven’t used the app for a month or so.
johnb91311's Review of Southwest Airlines
Reviewed on 9/4/18 1:58 PMI love the ability to check in via the app Makes life easier than checking in at the airport
Aromero64's Review of Southwest Airlines
Reviewed on 9/4/18 1:16 AMLove you guys!!! No a drinker. Drink tickets aren’t a motivator for me. May want to consider other rewards.
Relaxed Massage Therapist's Review of Southwest Airlines
Reviewed on 9/4/18 1:06 PMThis airline makes everything easy, streamlined and usually on time. Even when we are late taking off they usually make up for the time in the air. Great employees, thanks for the smiles and humor along the way. Keep up the good vibe!
what-a-pain-to-use's Review of Southwest Airlines
Reviewed on 9/4/18 12:48 AMI tried to use the electronic boarding pass, but the app never allowed me to do so. I tried checking in a second time but it didn’t make any difference.
J2G9's Review of Southwest Airlines
Reviewed on 9/4/18 12:43 AMSue from CS took-care of me with regards to TSA pre check. She added my Global entry # and I re-checked in, and the TSA appear on my boarding pass. Thanks!
Hockey_News_Nut's Review of Southwest Airlines
Reviewed on 9/4/18 12:01 AMWould have been nice to print flight info after I paid for it.
MPMcClain's Review of Southwest Airlines
Reviewed on 9/4/18 10:56 PMRecent update has rendered app inoperable. Reboot of iOS, delete and reinstall of app no use.
Clifton L's Review of Southwest Airlines
Reviewed on 9/4/18 10:49 PMThe Southwest App is easy to use and very helpful. I love having my boarding pass stored in it.
FSTIR's Review of Southwest Airlines
Reviewed on 9/4/18 10:45 AMCan’t retrieve boarding passes to my phone!
tmspf's Review of Southwest Airlines
Reviewed on 9/4/18 10:29 PMThis is now the he 4th straight flight in the last 2 weeks that has been delayed at least 1 hour. I am sure no one is reading this as SWA has decided not to care. You have lost another loyal customer, and I know MANY feel the same way. Good luck in your continued downward spiral, I am over and out....Bye.
SHOSH&AARON's Review of Southwest Airlines
Reviewed on 9/4/18 10:08 PMExcellent APP, rewards program and services!!!
EWB Realtor's Review of Southwest Airlines
Reviewed on 9/30/18 8:13 PMMakes it so easy to navigate travel with Southwest!!
Sky Trooper's Review of Southwest Airlines
Reviewed on 9/30/18 7:42 PMDifficult to bring up my wife’s tickets
ndt0294's Review of Southwest Airlines
Reviewed on 9/30/18 7:06 PMSo helpful to be able to see your trip information, make changes, find answers at your fingertips. You also don’t have to be worried and freaked out about losing or keeping up with passes and all kinds of papers. It’s right on your phone. And admit it, everyone is glued to their phones these days.
Reno Jack's Review of Southwest Airlines
Reviewed on 9/30/18 6:57 PMNothing like an “upgrade” that results in the loss of functionality.
marenc_'s Review of Southwest Airlines
Reviewed on 9/30/18 6:48 PMWould be nice if low fare calendar was available on app and if there was an easy way to see all existing travel funds and when they expire.
lslick's Review of Southwest Airlines
Reviewed on 9/30/18 6:05 AMYou are unable to use them on the app, it isn’t very good.
graciedodad's Review of Southwest Airlines
Reviewed on 9/30/18 5:45 PMNot easy to use!
Best .io gamer ever's Review of Southwest Airlines
Reviewed on 9/30/18 5:01 PMIt should be more automated The screen on mobile is all over the place and scrolling up and down is hassle
Boagie357's Review of Southwest Airlines
Reviewed on 9/30/18 4:37 PMNatasha represents the epitome of customer service. I’ve been loyal to southwest & today that loyalty was rewarded by an agent and a company I really love. Thank you Natasha and I salute you Southwest for customer service par excellence!
velodogrevolver's Review of Southwest Airlines
Reviewed on 9/30/18 2:16 AMEasy to use app. Just have to remember to check in 24 hrs preflight!
dinger winger's Review of Southwest Airlines
Reviewed on 9/30/18 1:12 AMVery good website. I like the planes . Very courteous. On time most of the Tim Good landings. We fly to Msy 3 times per year and hard to land on south runway always good Thank you for your all that you do for safety and your passenger 😀😀😀😀😀😀❤️
sherida29's Review of Southwest Airlines
Reviewed on 9/30/18 12:53 PMLove the new App. It’s so much easier to check in.
McGOKC's Review of Southwest Airlines
Reviewed on 9/30/18 12:41 AMLet me check my wife in. I bought it. Garbage
rkdjs's Review of Southwest Airlines
Reviewed on 9/30/18 12:18 PMStarting at $15 but no more than $25 per flight to secure a good boarding number. I paid $50 for a two part flight and I still got in the B section! What a rip off! Thanks, southwest!
emhbmama's Review of Southwest Airlines
Reviewed on 9/30/18 11:16 PMI think southwest app should send a reminder to check in
GregMccrow's Review of Southwest Airlines
Reviewed on 9/30/18 10:31 PMHave always had a great experience on Southwest. Employees are great, prices are reasonable, have always got us where we are going on time! Thanks for the great service Southwest!
Pamsken's Review of Southwest Airlines
Reviewed on 9/30/18 10:14 PMRemember me when I enter the app.
nottodayzerg's Review of Southwest Airlines
Reviewed on 9/3/18 9:50 PMLove this app! It makes life so much easier when I’m traveling.
jlso21's Review of Southwest Airlines
Reviewed on 9/3/18 9:36 PMThe best. End of story.
dval30's Review of Southwest Airlines
Reviewed on 9/3/18 9:07 AMHate that I can’t pick a seat when I book like every other airline!!!! This is why I don’t fly this airline!!!!!
huhuhhhhhhh's Review of Southwest Airlines
Reviewed on 9/3/18 8:43 PMI paid for Early Bird and the site claimed both our tickets were not “registered “ and we ended up in B group even though I logged in two minutes after the boarding time.
pis dog's Review of Southwest Airlines
Reviewed on 9/3/18 8:06 PMGreat service all the way around.
jmacls1's Review of Southwest Airlines
Reviewed on 9/3/18 7:49 PMI find myself searching back and forth on the website and my app to look at flights.
southernyankee99's Review of Southwest Airlines
Reviewed on 9/3/18 6:38 PMCheck in is crap. I checked in exactly at 12:35 & I’m in boarding group B 60!!!
sunflem's Review of Southwest Airlines
Reviewed on 9/3/18 5:38 PMI spent the extra $30 for early bird check in, then set my timer to make sure I checked in on time.....ended up in the mid B group, what a waste of money! Your boarding system is a joke!
it sucke's Review of Southwest Airlines
Reviewed on 9/3/18 4:35 AMWhy have a check in process when people can save seats
Dylan B 29's Review of Southwest Airlines
Reviewed on 9/3/18 3:13 PMPoints are hard to add into rewards section!!! It will not let me add my points. The app is often hard to navigate. I was on my LTE data on my phone and the app was saying “offline” I switched to WiFi and it started working.
allenjoncas's Review of Southwest Airlines
Reviewed on 9/3/18 3:08 PMSigned into my account but the app never lets me add my boarding passes to my Apple Wallet
BC/BS member's Review of Southwest Airlines
Reviewed on 9/3/18 2:19 PMChecking in on the app is so super easy! The only thing I have to remember is that CheckIn starts in the drop down menu in the upper left corner of the screen. From there, easy-peasy! After checkin is complete, I text the boarding passes to myself to make them easily accessible once I get to the airport
Edgewood Ave, La Grange's Review of Southwest Airlines
Reviewed on 9/3/18 2:19 PMIt was really easy to book a flight ! Highly recommend it.
Shuneka Olayvar's Review of Southwest Airlines
Reviewed on 9/3/18 2:14 PMMaking and/or cancellation a reservation is extremely easy and no fees, the best !
Chitown Brian's Review of Southwest Airlines
Reviewed on 9/3/18 1:35 PMAlways great
Orangeville71's Review of Southwest Airlines
Reviewed on 9/3/18 1:28 PMVery easy to navigate and very user friendly. We have always had great service with Southwest.
realieved's Review of Southwest Airlines
Reviewed on 9/3/18 12:13 AMI accidentally booked a same day flight and didn’t realize the error unfortunately when it was to late to keep the discounted rate. Counted ur reservation service and was fortunate to get a very helpful agent Rugelio I explained my error and that I was attending my grandmother funeral which was not on sept 7th but the 5th. He was very understanding and made the correction. Please express my graditude to him and that is one of the many reasons I fly southwest. Thank u again.
Ku jayhawks's Review of Southwest Airlines
Reviewed on 9/3/18 11:43 AMRaising your prices on early bird check in is ridiculous. Your price to get upgraded to A1-15 is as much a full ticket sometimes. Starting to look like other carriers. Why can’t I price out international flights on the app. Did someone test this app before you launched it?
ladydayton's Review of Southwest Airlines
Reviewed on 9/3/18 11:31 PMGreat App, I fly once a week so I use this frequently. It would be nice if when booking flights it remembered your frequent airports chosen from previous flights. 👍
Upset Business flyer's Review of Southwest Airlines
Reviewed on 9/3/18 11:29 AMDid you ever notice how many people pre board from Buffalo to any where? I’m a business person who flys a lot. There are too many people who FAKE they need extra help . It’s a joke among the business flyers when we line up on how many people FAKE they need assistance. But as soon as we land these are the same people who are standing up first and walking out of the plane. Why pay more for business select when you can fake that you need assistance. In fact there are two specific types of people who always claim they need assistance, the lazy ones who won’t get up early to check it and the ones who know all they have to do is pretend they need assistance. On other airlines you come in on a wheelchair you leave on a wheelchair after the plane is empty. Wake up Southwest the abuse is obvious and you are going to lose a very good Southwest traveler soon.
pramanthu's Review of Southwest Airlines
Reviewed on 9/3/18 10:34 AMI checked in in seconds; boarding pass format is very convenient.
Rogwyer's Review of Southwest Airlines
Reviewed on 9/3/18 10:26 PMGreat App, booked hotel, car, and early check-in in five min, thanks
idalea rubin's Review of Southwest Airlines
Reviewed on 9/3/18 10:17 PMI always try to fly Southwest because they keep you informed of every delay and any problems. I hate flying other airlines that keep you in the dark about the sun delays,causes of delays, or anything else that is a problem. Thank you very much Southwest employees.
Popitin's Review of Southwest Airlines
Reviewed on 9/29/18 9:53 PMFriendly App. HIGH price for a SHORT round trip SJU-FLL. 🤔
Nana'sBoyz's Review of Southwest Airlines
Reviewed on 9/29/18 9:48 PMJust checked in on the app for two flights in less than one minute. Last time on the website took much longer and resulted in longer boarding wait. Love the SWAL app!
Boca Ratin's Review of Southwest Airlines
Reviewed on 9/29/18 9:15 PMThe only problem I have is with all the pre boarding. You have so many people who need wheel chairs but when they exit the plane they no longer need them. And now you have all the “anxious people”who need to stand in their own line and go after the preboarders. So people who upgrade really board after 10-30 people have taken their seats. Maybe it is time for choosing seating
Gamma Tok's Review of Southwest Airlines
Reviewed on 9/29/18 8:49 PMGreat Airline!
Cara Bissell's Review of Southwest Airlines
Reviewed on 9/29/18 8:32 PMFrom the wheelchair needed for my wife’s getting to the gate, transferring and to baggage claim to pick up luggage and her walker, SouthWest Airlines in A#1!!!
golfingmamas's Review of Southwest Airlines
Reviewed on 9/29/18 8:28 PMWe live in a rural area and we love the Southwest airline. Friendly and always on time with no baggage fees. Always very helpful!
xd.broken.dx's Review of Southwest Airlines
Reviewed on 9/29/18 6:59 PMNo charge to change but over $300 from a nonstop to one stop to come home one day early Saturday vs Sunday. Not happy.
Slammer745's Review of Southwest Airlines
Reviewed on 9/29/18 6:22 PMEasy and quick!
Supt3131's Review of Southwest Airlines
Reviewed on 9/29/18 5:36 PMYou all are the best by far!
Nemfido's Review of Southwest Airlines
Reviewed on 9/29/18 4:32 PMDoes the job well.
nasrint's Review of Southwest Airlines
Reviewed on 9/29/18 4:23 AMThe best customer service, friendly and easy access website and no extra fees for baggageservice . Just Love it!
4-me at night's Review of Southwest Airlines
Reviewed on 9/29/18 3:30 PMLove South West!’n
Gordo Boy.'s Review of Southwest Airlines
Reviewed on 9/29/18 3:22 AMI go to book a flight. On the calendar screen to select dates. The text for “done” is blue on a blue background. Really poor design. iOS. Oh, and no option for filter flight results? That’s basics. Can’t believe that’s not included either.
smartjock22's Review of Southwest Airlines
Reviewed on 9/29/18 3:18 PMI booked a flight and wanted to use credits, but there is no option to do so on a mobile device. I immediately called customer service and they would not do it either. Said I would have to cancel and rebook, which I would then have lost the early bird check in that I paid for! Very disappointed!
Sally Songstress's Review of Southwest Airlines
Reviewed on 9/29/18 3:08 PMSouthwest is our airline!
Dr M Luckie (no Faithful!)'s Review of Southwest Airlines
Reviewed on 9/29/18 2:39 PMCan’t get my wife’s boarding pass when I check d in
2 log in's Review of Southwest Airlines
Reviewed on 9/29/18 2:03 PMSaid Needed to login since I had not logged in for a few months! 4 months to be exact!Why!
GetUpMan's Review of Southwest Airlines
Reviewed on 9/29/18 1:30 AMLove the app
Alecce's Review of Southwest Airlines
Reviewed on 9/29/18 1:20 AMEnjoying efficient service with dedicated personnel with great on time performance.
Camera mom's Review of Southwest Airlines
Reviewed on 9/29/18 1:08 AMMy #1 choice of airlines any time I fly is always Southwest! I love the ease (and no penalty) of changing or cancelling a flight, and the free bags. The service is always great!!
Birdies1951's Review of Southwest Airlines
Reviewed on 9/29/18 1:02 AMLike the electronic "ticket" on my phone.
Dhdhunhenjjnjnj's Review of Southwest Airlines
Reviewed on 9/29/18 12:58 AMWhy do I have to reset my password no less than six times every time, every TIME, EVERY TIME! I use this piece of c*** app?
AndyDZU's Review of Southwest Airlines
Reviewed on 9/29/18 12:34 PMWould be great if SW would invest to optimize screen for most devices.
Agape Reign's Review of Southwest Airlines
Reviewed on 9/29/18 11:54 AMWith all of the upgrades, I should not still have to put in my username and password when I update my software. Sometimes, I don’t even remember it because every system is different, with different security requirements. But, that is not as much a pain in my bottom than when I am forced to go to the website to buy more points for a purchase. Since I’m going to have to cover taxes and fees with cash ANYWAY, why not have it where I can use all of my points and whatever balance is left, I use my credit card to pay the cash difference? Because 1) You are ripping us off by forcing us to buy more points. If I have 16,821 points and I have a flight that is 9,780 and another that is 11,884, that means if I spend 9,780 on the first flight, I have 7,041 points left. If the second flight is 11,884 points (dollar value of $178), that means I need 4,843 points. Why does it cost me $137.50 to buy 5000 points? The dollar to point ratio is $.01497 for that flight, yet, I’m being charged $.0275 dollars per point, which is double. That is ridiculous. Every point should have a dollar value and whatever that difference is, THAT is what I should be able to pay in cash when I check out. You do no make using points user friendly, like other apps and overcharging for points is not a way you entice people to earn points. That’s probably why I have not exhausted them yet.
Memphis1432's Review of Southwest Airlines
Reviewed on 9/29/18 11:30 AMSouthwest makes every effort to accommodate passengers. I had a late check in due to a traffic situation. They informed me that my bags may not make it. An employee made the effort to get my bags on the plane. Thank you so much for the extra effort you made. Little things matter in big ways.
Rph-0788's Review of Southwest Airlines
Reviewed on 9/29/18 10:02 PMI love the app for Southwest Airlines, I can’t live without it, I can check in where ever I am. I don’t need to find a computer terminal. I always send my boarding pass to my wallet. Awesome app.
RNB182's Review of Southwest Airlines
Reviewed on 9/28/18 8:47 PMUsing the app on an iPad is nearly impossible. Terrible user interface.
mimisac1's Review of Southwest Airlines
Reviewed on 9/28/18 8:42 PMI hate having to manually input my confirmation number every time I look at the app
AAK2009's Review of Southwest Airlines
Reviewed on 9/28/18 8:37 AMSilly app no way to get boarding passes
scottohl's Review of Southwest Airlines
Reviewed on 9/28/18 8:22 PMBooking hotel stays proved difficult. Contacting someone for information and getting my points is nearly impossible. I’m questioning my use of this in the future if changes aren’t made.
B-Lows's Review of Southwest Airlines
Reviewed on 9/28/18 8:11 PMI don’t need a bazillion accounts. However, it appears that at Southwest you can’t have mobile boarding passes unless you do. I guess there’s no need for me to have the app at all
Ccraymond's Review of Southwest Airlines
Reviewed on 9/28/18 8:07 PMUnless I paid $15 for early bird boarding, it wouldn’t let me access my boarding pass!
Lateral Lines Media's Review of Southwest Airlines
Reviewed on 9/28/18 8:06 PMEvery trip enjoyable from booking to landing
A.Tannie.Travel.Bug's Review of Southwest Airlines
Reviewed on 9/28/18 7:56 PMWhile I absolutely love your flights, staff, prices, no charge to change flight plans and 2 free checked bags, your app is literally the worst! I cannot tell you how many times I’ve missed booking a deal because of an error message on your app after I’m all set to book! This happens almost every time! Then I go on to the computer and by that time it’s either gone or also not working! So I call in to book and what do you know the price has changed and they can do nothing about it!!! I am a southwest card holder and a big supporter but it’s not fair that this happens all the time and there is nothing you can do to help!
stpeteflynn's Review of Southwest Airlines
Reviewed on 9/28/18 6:56 PMI was much more at ease using Southwest because I didn’t have to spend time worrying how many bags, changing flights. It’s comforting to know that I can always bank a flight if something happens. Also, get-a-way choices are great and easy. Hope everything goes well with the flight.
kencuff's Review of Southwest Airlines
Reviewed on 9/28/18 6:00 PMReminders are great for remembering to check in for the return home
pattis4's Review of Southwest Airlines
Reviewed on 9/28/18 5:51 PMYou can always count on swa to do a great job
SDDan's Review of Southwest Airlines
Reviewed on 9/28/18 5:04 PMStill can’t get boarding pass for passenger via the app. Why not?
Ghumba's Review of Southwest Airlines
Reviewed on 9/28/18 4:40 PMNo option for mobile boarding pass
whyiaevernicknametaken's Review of Southwest Airlines
Reviewed on 9/28/18 4:14 PMI can’t even download my boarding pass. I created an account because it said logged in passengers can view boarding pass. Nope wasted time. I still need to go to a kiosk to have them printed.
Coreyballen's Review of Southwest Airlines
Reviewed on 9/28/18 2:57 AMThe only negative feedback I have is that I cannot figure out how to apply my gift card to my ticket purchase.
NancyGarrett_'s Review of Southwest Airlines
Reviewed on 9/28/18 2:29 AMWhen two people are on one reservation, only one person can check in and retrieve a boarding pass digitally. The second person on the same reservation must print out a boarding pass. So inefficient! And very frustrating! Please fix this on the next update!
misyl 1's Review of Southwest Airlines
Reviewed on 9/28/18 2:19 AMBags included ...keep like that !
LC Crafts's Review of Southwest Airlines
Reviewed on 9/28/18 2:17 AMI love flying Southwest especially all the good customer service I get thank you for all you do. I travel with a disability and a service dog.
mke/'s Review of Southwest Airlines
Reviewed on 9/28/18 2:06 PMNice and easy check in. Wish I had that easy time Booking tickets. I miss not having the non stop options more available year round. 🤗
ghjrefdfgug's Review of Southwest Airlines
Reviewed on 9/28/18 1:25 PMEvery time an update goes through, which is frequent, app is disabled till update is installed. That is a pain
Wing bound's Review of Southwest Airlines
Reviewed on 9/28/18 12:21 PMSouthwest makes my business traveling so much easier than other airlines. Flight schedules are great, booking is simple and flexible if I need to modify my plans, boarding is easy, ground staff and flight crews have been awesome and the airfares have been very competitive without having to pay any additional baggage fees! Thank you for providing such a valuable service to your customers!
JEKJEJ's Review of Southwest Airlines
Reviewed on 9/28/18 12:09 AMWhenever I check in it says see a gate agent but then I tap it 2 more times and finally it will go through. But by then the check in time is say 5 seconds later so I don’t get the good check in number. My cell phone says the exact time so I don’t know why this always happens. Best Jill
sunnikinz's Review of Southwest Airlines
Reviewed on 9/28/18 11:48 PMWhen checking in for a boarding pass, it suddenly turns on the backlight at the strongest level. It hurts my eyes.
Delta2537's Review of Southwest Airlines
Reviewed on 9/28/18 11:27 AMIt is super hard to load car seats and children when people are lined up waiting in the breezeway behind you. Breaking down strollers and carrying car seats to find a seat is hard and embarrassing when impatient people are behind you. Why can’t southwest allow families to board the plane first before anyone else? You can make families choose seats towards the middle of the plane so that the precious A boarders can get their front seats, but seriously come on. It’s a nightmare every time we fly with you all. May be our last time
Jlf1475's Review of Southwest Airlines
Reviewed on 9/28/18 11:20 PMSouthwest is always comfortable to fly and the rates are amazing!
LibbyG's Review of Southwest Airlines
Reviewed on 9/28/18 11:01 PMHave used this for a lng time, but recently app quit working. Won't update, can't find any new version, but existing version no longer works. What gives SWA?
43ruffles's Review of Southwest Airlines
Reviewed on 9/28/18 10:27 PMTried calling Apple, they couldn’t help. Called Southwest they said it wasn’t their problem. I even downloaded the app and it said you had new configurations relaunch the app. Still access denied, but my family can get on no problem. I don’t know who to turn to.
Louie bow's Review of Southwest Airlines
Reviewed on 9/28/18 10:21 PMThis site is very confusing. I even paid $100 for early check in and still can’t get my mobile boarding passes.
English Prof.'s Review of Southwest Airlines
Reviewed on 9/27/18 8:00 PMI couldn’t imagine a better experience with an airline. My flight was canceled. I received a hotel room for the evening and was out on the first flight in the morning. And receive $200 in vouchers For my inconvenience. I find it fascinating that I could receive $200 in Southwest dollars when, if I change your flight with United American or any other carrier, I am charge $200 for a change fee. Couldn’t you folks talk to those people? Thank you Southwest for spectacular customer service
Vij nick's Review of Southwest Airlines
Reviewed on 9/27/18 7:56 PMApp does not the flights I am boarding to get boarding pass . I have to go to my email and get the airline confirmation # and last and first name then it gives me the pass . Other airline apps recognize I have a flight - it shows up to get the pass
Jlwmkw6's Review of Southwest Airlines
Reviewed on 9/27/18 4:32 PMLove SWA.
Ash Bhat's Review of Southwest Airlines
Reviewed on 9/27/18 4:03 AMCrew & convenient check in process. SW was courteous to my mom’s special accommodation. Thanks Ash Bhat
Catapia4's Review of Southwest Airlines
Reviewed on 9/27/18 2:18 PMI fly with Southwest airlines a lot, but very frustrating that this app is constantly freezing as soon as you select your flight dates when trying to book. I have uninstalled, reinstalled, used it on my iPad blah blah blah and it still so glitchy. Even after years of perfecting a great app it will still freeze constantly. FIX IT!!
koelngirl's Review of Southwest Airlines
Reviewed on 9/27/18 2:05 PMDoes not accept expiration date as selected right way. Keeps jumping back to January multiple times, thus denying purchases. Frustrating to have to change it MULTIPLE times!
Rtimram's Review of Southwest Airlines
Reviewed on 9/27/18 1:37 PMI love using the Southwest app. It is so easy to check in and prepare for any trip you like to take. Thank you A+
DeonQ's Review of Southwest Airlines
Reviewed on 9/27/18 1:32 PMGreat! The boarding in process was super easy.
Vacant6's Review of Southwest Airlines
Reviewed on 9/27/18 1:30 AMSo easy to check into and view all your traveling needs in the palm of your hand without the hassles of making people wait behind while you are digging through your pockets or purse looking for your boarding passes! 🤗❤️💙✈️
ap-das's Review of Southwest Airlines
Reviewed on 9/27/18 11:57 PMLove the fact that this is the only airline that lets me check in bags for free. Never had any delay or inconvenience. The best airline! Love Southwest❤️
Rio Vista Nole's Review of Southwest Airlines
Reviewed on 9/27/18 11:44 AMDoesn’t get better than this!
donoworks's Review of Southwest Airlines
Reviewed on 9/27/18 11:27 AMBest airline, period! App to match.
do you not want me to submit's Review of Southwest Airlines
Reviewed on 9/26/18 8:44 PMPaid for earlybird yet be 21 and be 22 this is a consistent issue
sunnyD2me's Review of Southwest Airlines
Reviewed on 9/26/18 8:38 AMCan not log into your account it states cannot connect with error code . Other people having the same issue. You can not log in to book a flight or check in .
PaulNotPaul's Review of Southwest Airlines
Reviewed on 9/26/18 7:49 PMApp performs all functions that are useful to me. Check in, mobile boarding pass, and flight status are all easily accessed. Loves me some Southwest!
Shelly.Mc's Review of Southwest Airlines
Reviewed on 9/26/18 7:25 PMI love everything about southwest airlines so their mobile app is just the icing on the cake. Makes it super easy to check in. LUV my Southwest Airlines!
Buzz333's Review of Southwest Airlines
Reviewed on 9/26/18 6:37 PMI travel the world and it is important to be able to book flights when I am not in the US
CruisingCathy's Review of Southwest Airlines
Reviewed on 9/26/18 6:09 PMLove flying Southwest! Staff is always friendly and great!
danak16's Review of Southwest Airlines
Reviewed on 9/26/18 6:03 PMI tried multiple times to check in on the app and save the boarding pass to my phone but I am not given the option.
KyRyTy03's Review of Southwest Airlines
Reviewed on 9/26/18 4:52 PMYou make everything from booking to travel an enjoyable experience!
Too Cute Squad's Review of Southwest Airlines
Reviewed on 9/26/18 3:54 AMGreat app. Everything at my fingertips, flight info and love the check in feature!
app checkin & boarding pass's Review of Southwest Airlines
Reviewed on 9/26/18 3:45 PMI’m in a group and it won’t let me download boarding pass.
marie5555555's Review of Southwest Airlines
Reviewed on 9/26/18 3:37 PMThe customer service at Southwest is second to none. They are always trying to help or find a way to solve my problem.
Dormilón's Review of Southwest Airlines
Reviewed on 9/26/18 3:32 PMThis app is so easy to use. It’s uncomplicated. I love the scroll down menus of airports and the index on the right. I love that I can play with various combinations of city pairs, like EWR, PHL, BWI to LAX or BUR or TUS or PHX. I love that when I enter my cc number, the numeric keypad opens up. I love it’s simplicity.
golffnutt58's Review of Southwest Airlines
Reviewed on 9/26/18 2:47 PMThe system should auto populate the address from the users profile when a new card is entered and allow the user to change fields as needed.
Jazz amp's Review of Southwest Airlines
Reviewed on 9/26/18 2:46 PMWorks well does what is is supposed to do.
Hathway's Review of Southwest Airlines
Reviewed on 9/26/18 2:36 PMI couldn’t find how to add the fingerprint reader to login like most other Apps have. I would really prefer that ability. Thanks
Tazunit24's Review of Southwest Airlines
Reviewed on 9/26/18 2:33 AMThere no option to add my boarding pass to my apple wallet. It says i have to goto a kiosk.
Linsan51's Review of Southwest Airlines
Reviewed on 9/26/18 2:25 PMI have been flying Southwest for many years now. I’ve traveled endlessly on numerous airlines, but I have yet to find one that I am as satisfied with as Southwest. The fact that they don’t charge for checked baggage is a real plus, not to mention their “no change fee”. Customer service has always been top notch too.
ddotddot's Review of Southwest Airlines
Reviewed on 9/26/18 2:14 PMEvery Time I download this app I’m getting on error message. Even up dated my phone thinking that was the issue.
Love logos's Review of Southwest Airlines
Reviewed on 9/26/18 2:02 AMI’ve looked everywhere to send my pass to my phone. Where are you hiding it? Waste of time.
Trip warrior's Review of Southwest Airlines
Reviewed on 9/26/18 12:16 PMI continued to get “error” messages when I tried to book. Had to renter everything. I tried at least 5-6 times last night. Finally got it booked this am. Love SWA. Hate the glitches.
wasghar's Review of Southwest Airlines
Reviewed on 9/26/18 12:13 AMOnce a SW customer, hard to get used to any other airline. There’s something different about SW team. You just got yo love them..
PABB22's Review of Southwest Airlines
Reviewed on 9/26/18 12:08 AMI love using the Southwest app which allows me to plan a trip, check in and look for the best deals.
Ccryan2000's Review of Southwest Airlines
Reviewed on 9/26/18 12:01 PMPlease fix as I use my iPad to book frequently. Edit: Thanks for fixing! Working great now!
Charzetta1908's Review of Southwest Airlines
Reviewed on 9/26/18 11:53 PMThis Check has n process stinks! How can you check in the minute you can and end up with high B seating? Then you sit in the terminal and watch them sell upgrades! This is doing nothing for your customer service ratings
CapnJack123's Review of Southwest Airlines
Reviewed on 9/26/18 11:50 AMEverything easy with SWA!!
rahm84's Review of Southwest Airlines
Reviewed on 9/26/18 11:43 AMThis makes no sense at all. Why advertise this option if it doesn’t work for more than one person. People are always booking multiple flights for multiple people going to the same place. So the app is basically useless.
A for Customer Service's Review of Southwest Airlines
Reviewed on 9/26/18 11:36 AMSouthwest Airlines app is very user friendly. Time is of the essence. Book and Fly!
Airansun's Review of Southwest Airlines
Reviewed on 9/26/18 11:14 PMYour app requires my re entering my login info and password, but my iOS doesn’t save it. You think I remember this stuff from time to time I need it? Deleted the useless app instead.
bbwitching's Review of Southwest Airlines
Reviewed on 9/26/18 11:12 PMSWA used to be our “go to” airline for all travel, but as other airlines started competing for SWA’s monopoly on cheap flights, the benefit(s) of SWA Rapid Rewards has been zapped by “Honey I shrunk the kids”. In the past, when I booked flights for our family, I could do it simply, from my Rapid Rewards login. Each passenger would be listed Sonia could fill in and confirm she, date, gender etc. three seats on the same flight, no problem. Now, you are only eligible for Rapid Rewards for the flights you book if each passenger has a separate Rapid Rewards number. And the only person who can use those reward credits is the person who flew on that flight. That is like requiring a separate Safeway Club Card for every member of your family and dividing your groceries at checkout based on who eats them. And do corporations that fly employees for business travel earn Rapid Rewards that could be used use towards a percentage of the flights they book? NOPE. The money they paid for employee travel is registered separately under each employee name, a separate Rapid Rewards account. If a family of 5 flew to Disneyland, SWA would require 5 different reward accounts. And even though the parents paid for all of the flights, they can’t use the reward points to fly to Colorado in the winter for a romantic anniversary ski trip. It smells greedy to me.
tmoore5516's Review of Southwest Airlines
Reviewed on 9/26/18 11:11 PMNew to Southwest and this app but so far very very easy looking forward to accumulating some points thanks much.
chitown liz's Review of Southwest Airlines
Reviewed on 9/26/18 11:06 PMI love the Southwest app with exception of the ability to book international travel.
Grandma jstep's Review of Southwest Airlines
Reviewed on 9/26/18 10:59 PMGreat airline. My favorite ❤️
LisaleeG's Review of Southwest Airlines
Reviewed on 9/26/18 10:19 AMChecking in was fast and easy with this app thank you !!
Whyanicknamewtf's Review of Southwest Airlines
Reviewed on 9/26/18 10:10 PMI cancelled a flight. Easy so thanks. I had the option to put it towards another flight which I opted for and booked another flight but there was no credit so now I need to make a phone call.
truswaze's Review of Southwest Airlines
Reviewed on 9/25/18 8:50 PMLove Southwest‼️. Only way to go
Timberpinesglfr's Review of Southwest Airlines
Reviewed on 9/25/18 8:44 PMAlways good to fly Southwest.
Charstah's Review of Southwest Airlines
Reviewed on 9/25/18 8:39 PM❤️❤️❤️❤️❤️❤️❤️❣️
Boscop1950's Review of Southwest Airlines
Reviewed on 9/25/18 8:28 PMShould be able to save boarding pass to iphone wallet directly from the app.
jkress1983's Review of Southwest Airlines
Reviewed on 9/25/18 8:20 PMEasy, much easier than online!
pal24's Review of Southwest Airlines
Reviewed on 9/25/18 8:08 PMCould be easier than having to remember your confirmation number to check in.
Dontlikewastingmytime's Review of Southwest Airlines
Reviewed on 9/25/18 8:03 PM1. Can’t always see my boarding pass or pull it up. 2. Have to reenter everything every time. 3. Gate not showing up here.
Saving reset's Review of Southwest Airlines
Reviewed on 9/25/18 7:27 PMThis app would be perfect if it included Siri Shortcuts support. I really would like to be able to ask Siri the status of my flight and have it respond from Southwest’s app.
lulafluker's Review of Southwest Airlines
Reviewed on 9/25/18 6:52 PMI just checked in for my flight tomorrow to Albany. I checked in exactly at 1:45 24 hours prior to departure . I’m in group C. How is this possible. My boyfriend is a frequent flyer and in group A. This is terrible customer service . Really unhappy customer Liz Strause Chicago resident
Cindyspiry's Review of Southwest Airlines
Reviewed on 9/25/18 5:03 PMThe southwest app does not show a boarding pass for the other passenger whom I booked a ticket for along with my own. That is problematic and different from the Alaska and Delta airlines apps
MelissaSam's Review of Southwest Airlines
Reviewed on 9/25/18 4:35 PMI love the wanna get away & the low fare calendar features unfortunately I have to go online to see the calendar & then go to the app to place the order.
anyname anytime's Review of Southwest Airlines
Reviewed on 9/25/18 4:25 PMThe ability to get your boarding pass 24 hours in advance rocks!! Plus no bag fees, what is not to love??!! Thanks Southwest!!
MK pink Lady's Review of Southwest Airlines
Reviewed on 9/25/18 3:59 AMIt is great once you understand you must sign in ASAP when it’s 24 hrs before your flight
GodsgirllivesinVirginia's Review of Southwest Airlines
Reviewed on 9/25/18 3:40 PMAll my family Love flying with Southwest!!!
Kevinze2's Review of Southwest Airlines
Reviewed on 9/25/18 3:15 AMA++++
sah54's Review of Southwest Airlines
Reviewed on 9/25/18 2:40 PMWhat’s up with not being able to get my online boarding pass on the app but my husband did? I had to print my out. Terrible inconvenience, Southwest.
Nolramo's Review of Southwest Airlines
Reviewed on 9/25/18 1:55 AMCan’t do many things other airline apps can do. Cant even enter trusted traveler id
diwern's Review of Southwest Airlines
Reviewed on 9/25/18 1:20 PMI love southwest and fly them whenever possible!! ❤️❤️
ArielGodzJewel's Review of Southwest Airlines
Reviewed on 9/25/18 12:38 PMI enjoy flying Southwest because the staff is friendly no matter if I’m at the ticket counter or anywhere else having to do with this airline. Fun fun fun! Funny pilots and flight attendants too.
danielmorosv's Review of Southwest Airlines
Reviewed on 9/25/18 10:55 AMExcellent airline and App
Generally Happy Camper's Review of Southwest Airlines
Reviewed on 9/24/18 9:02 PMI love Southwest and try always to use it when flying. I consistently use Early Bird check-in. I just learned that the fee for this service increased 66% and may have priced me out of that option. As a senior, traveling is arduous and any added convenience makes a huge difference. I know you still have 2 free bags and that’s great. And I appreciate your employees, so I will stick with you, but fixed incomes don’t absorb 66% increases easily. Still, thanks for all you do and the joyful way most of you do it.
Twolf2017's Review of Southwest Airlines
Reviewed on 9/24/18 8:07 PMWould like to check in for all family. Not just me. On the check in screen.
Barbigrace's Review of Southwest Airlines
Reviewed on 9/24/18 6:39 AMThis app has not updated my correct name to correspond with my new name. I used to be Barbara Holmes Montague, but now I’m Barbara Holmes Smith. Everything goes through if I delete my RR# when I’m filling out the information.
PhilEngr's Review of Southwest Airlines
Reviewed on 9/24/18 5:16 PMI’ve been flying on Southwest for so many years that I remember getting a free bottle of Chivas at the end of each flight! I think that was in the 1970’s! For decades, I flew several times each week. Now, I travel a few times each month. When I make reservations, I still look for Southwest flights. Why? Good service is the main reason. Flight attendants are almost always friendly. Other important reasons include ticket exchanges or refunds are easy, no baggage fees, and comfortable seats.
DoeCreek's Review of Southwest Airlines
Reviewed on 9/24/18 5:03 PMToo many screens to go thru to check in!
LuvinCali054's Review of Southwest Airlines
Reviewed on 9/24/18 5:02 PMI LOVE flying SW! They are super friendly and have such a flexible cancellation policy. The app works great 99% of the time. Very convenient. Love using it.
19710922's Review of Southwest Airlines
Reviewed on 9/24/18 4:41 PMLove the App and functionality, I use it all the time for booking, searching, updating flights, checking in, etc. I love the ability to complete almost anything via the app. *update - they have fixed the split screen issue with booking.
Queenkarenrachel's Review of Southwest Airlines
Reviewed on 9/24/18 4:34 PMI really like how organized they are.
poinsettia69's Review of Southwest Airlines
Reviewed on 9/24/18 4:31 PMSW you’re the BEST!!! ❤️
b-j-o's Review of Southwest Airlines
Reviewed on 9/24/18 4:28 PMWhen I check in at exactly 24 hours in advance I get high numbers. B54 and C1. Ridiculous that you should have to pay $25 more to get a lower number. My boss won’t pay for that. And this nickname stuff is for the birds. Everything I try it is taken.
pa ba's Review of Southwest Airlines
Reviewed on 9/24/18 4:22 PMSo I log in to the app. The app shows me all my reservations and I touch the one I want to check in to in a few minutes. When the time comes, I touch the checkin button. Here’s where the s***** stuff comes in. The app then asks for my reservation number and my first and last names. The ALREADY KNOWS all that... it’s just wasting my time
Cricket36732's Review of Southwest Airlines
Reviewed on 9/24/18 3:08 PMI don’t understand why I can’t search my confirmation number by my name? I don’t understand why I can’t check in with only my name. I don’t experience this with other airline apps.
wife needs her own info's Review of Southwest Airlines
Reviewed on 9/24/18 2:56 PMSouthwest app should include confirmation and flight information about companion pass customers. Also, TSA precheck clearances are inconsistent for companion pass customers. However, both services are very good for the primary flier.
Lorax up a tree's Review of Southwest Airlines
Reviewed on 9/24/18 2:40 PMWouldn’t give me a scan code for my phone have to go to kiosk at airport for a paper ticket..waste of paper and time..
Cullen$y's Review of Southwest Airlines
Reviewed on 9/24/18 2:18 AMEasiest to book, change, cancel, check in...Southwest is the best!
Loyal SWA Flyer's Review of Southwest Airlines
Reviewed on 9/24/18 2:10 PMI love the SWA app, but for some reason this time, I did not get any text nor email messages as in the past, reminding me to check in and get my boarding pass 24 hrs. before each leg of my trip. Not sure why or why not. Robert Seidel, MSSW
Ryans review name's Review of Southwest Airlines
Reviewed on 9/24/18 2:00 AMSouthwest is amazing, but the best part of southwest is the no BS, straight to the point app. There’s no frills but we didn’t ask for any. We asked for fingerprint sign in, checking in 24hrs before on the app, adding my flights to my wallet, ability to book great flights and that’s it. So many other flight apps get caught up with s***** things trying to feature creep the other apps but southwest is still the heavyweight of the group because the app is actually useable! Thank you!
hdfxd04's Review of Southwest Airlines
Reviewed on 9/24/18 12:21 AMAlways easy and very convenient. Love this app.
Crimeguy's Review of Southwest Airlines
Reviewed on 9/24/18 12:08 PMLot of nice features but it does not take advantage of auto fill features for name when checking flight information. Notifications when to check in is very useful.
:) panda's Review of Southwest Airlines
Reviewed on 9/24/18 12:07 PMEasy and simple to use! Only thing is I couldn't find my flight already on the app and my points aren't showing either :( otherwise it's pretty convenient 👍🏽
Babs5674's Review of Southwest Airlines
Reviewed on 9/23/18 9:46 PMIt really is annoying when your flight is cancelled, but it wasn’t Southwest’s fault. Weather related!
Sandi's iTunes's Review of Southwest Airlines
Reviewed on 9/23/18 9:19 PMI love SW. I would like to have a bit better seat selection lottery system, but two free checked bags, usually a cool flight crew, Get-Away fares are awesome, and it mostly goes where I need to go? What’s not to love. Sandi in Hayward CA
Dipndotie's Review of Southwest Airlines
Reviewed on 9/23/18 9:14 PMI recently took a random trip to DC; I chose the Southwest App for booking. All the prices were cheap for super quality service. On top of that, the hotel I booked charged me way less than anticipated!!! I’m returning today to book another random trip to congratulate my ten year friendship with my ride or die. Southwest will be his first ever plane experience! Also, he’s 32 and has never been to NYC. He’s in for a fun surprise!!! ;) Thank you Southwest for memories.
BeachCin's Review of Southwest Airlines
Reviewed on 9/23/18 8:37 PMDid I miss the “sort by non-stop” on flights feature on the web portal?
J05058's Review of Southwest Airlines
Reviewed on 9/23/18 8:13 PMWorst one 😫😫😫😫
Kwahlhomes's Review of Southwest Airlines
Reviewed on 9/23/18 7:47 PMPlay love my rapid rewards, always a good experience flying. flexibility with flights & destinations
mjcurzon's Review of Southwest Airlines
Reviewed on 9/23/18 7:30 PMThe SW app is usually great but for some reason as I was trying to check in it wouldn’t open on my phone but would my iPad. I was able to check in but is a little disconcerting that o couldn’t do through my phone. 🤔
Harlem in Vegas's Review of Southwest Airlines
Reviewed on 9/23/18 7:28 AMIt is a waste of time having to log into southwest.com from a browser because I cannot buy additional Rapid Rewards points on via app. Other than that, the app is pretty d*** cool !!
NanandDiddy's Review of Southwest Airlines
Reviewed on 9/23/18 7:27 PMSouthwest is always our go-to airline. Now the app rates 5 stars for ease and speed, too!
Cdizzle in da hizzle's Review of Southwest Airlines
Reviewed on 9/23/18 7:17 PMLove the app, wish they would add a feature to enable free Wi-Fi automatically for a-list members instead of having to login to local planes Wi-Fi each time for authentication. Have all the tools to do it automatically in the app! Next release maybe ?
elisemcroberts's Review of Southwest Airlines
Reviewed on 9/23/18 6:52 PMJust wish there was a place to request points on past travel / flights.
texazhorn's Review of Southwest Airlines
Reviewed on 9/23/18 6:50 PMIt’s a mediocre app with moderate capabilities, well done.
ThrivenDrive's Review of Southwest Airlines
Reviewed on 9/23/18 6:18 PMLove flying the friendly skies of SWA. I travel weekly and I appreciate all the flght time options and prices❤️
CHUPKASALSO's Review of Southwest Airlines
Reviewed on 9/23/18 5:54 PMRecently, when saving my boarding pass to apple wallet, the pass was no longer available in this app. Seems like it should remain in app!?!
Kenotic Politics's Review of Southwest Airlines
Reviewed on 9/23/18 5:46 PMSouthwest screws up my pre TSA. I signed in and checked in but not given TSA precheck.
joe southwest's Review of Southwest Airlines
Reviewed on 9/23/18 4:54 PMApp is incredibly useless. Could not figure out how to get my mobile boarding pass even though going to the Southwest website made seem easy. The prompts just did not show up the way they were supposed to. I don’t get it.
chfiihg's Review of Southwest Airlines
Reviewed on 9/23/18 4:41 PMIn always surprised how great it works to use even “as guest.” Also, it’s important that it work well and quickly for the check in process they have, and it does. And it’s easy to use!
NashvilleVivian's Review of Southwest Airlines
Reviewed on 9/23/18 4:12 AMI love that Southwest provides first come first serve in seating. Your planes are always clean and the airline stewards are very courteous. Thank you Southwest!
5 up's Review of Southwest Airlines
Reviewed on 9/23/18 3:17 PMLove the flexibility
Jur80s's Review of Southwest Airlines
Reviewed on 9/23/18 2:59 AMSuper easy to use
E Timothy O'Gilhooley's Review of Southwest Airlines
Reviewed on 9/23/18 2:29 PMGood service, pleasant people, enjoyable flights.
jturner1559's Review of Southwest Airlines
Reviewed on 9/23/18 1:40 AMApp delayed my check-in process and kept saying it did not recognize my reservation. When it finally recognized it I was in the C boarding group. Not good.
The 1Bake's Review of Southwest Airlines
Reviewed on 9/23/18 1:22 AMIt would not let me check in ...
SW is bomb's Review of Southwest Airlines
Reviewed on 9/23/18 12:32 PMAlways professional and courteous staff
KJClarkCA's Review of Southwest Airlines
Reviewed on 9/23/18 11:56 AMWould be nice if you had an app compatible with an iPad. I can open the app on my iPad, but it is the iPhone version and some of the screens are not that clear, nor do the fill in the entire tablet screen.
KrissyLu3's Review of Southwest Airlines
Reviewed on 9/23/18 11:52 AMIf where you sit really matters, this is the way to go!
unionforever72's Review of Southwest Airlines
Reviewed on 9/23/18 11:29 AMThe Southwest Airlines app is so easy and convenient to use! Strongly recommended by someone who doesn’t travel a lot!
kasianantga's Review of Southwest Airlines
Reviewed on 9/23/18 11:28 PMIt is good to get it as it reduces the chance of missing flight due to delay in security
whatfat's Review of Southwest Airlines
Reviewed on 9/23/18 11:10 AMLove this app
sarlaur's Review of Southwest Airlines
Reviewed on 9/23/18 10:51 PMVery disappointed with almost everything
LeAnn -TX's Review of Southwest Airlines
Reviewed on 9/23/18 10:29 PMI like the app, but the top “buttons” do not show up on my iPhoneX. I have to “imagine” the rope left as “back” and the top right as “done”. But other than that I like the functionality of the app.
mr cool bean's Review of Southwest Airlines
Reviewed on 9/23/18 10:05 PMIt would be great if the boarding position would be revealed before confirming, so that one can chose to upgrade or not
Cowboy Yogi's Review of Southwest Airlines
Reviewed on 9/22/18 8:49 PMIt is hard to do multiple city trips Thank you
Sunflower 🌻's Review of Southwest Airlines
Reviewed on 9/22/18 8:46 PMLove flying with Southwest!!!
ScopeDoc2's Review of Southwest Airlines
Reviewed on 9/22/18 6:29 PMOnline rebooking a flight has become over time very refined but simple process. Plus, the sheer fact that you do not lose your initial payment in the process of rebooking online makes this a solid 5 star rating!
The Real Colbert's Review of Southwest Airlines
Reviewed on 9/22/18 6:05 PMI’m not often impressed with a business app but you guys hit it out of the park. I especially appreciate the ease of entering the data. Thank you for the well written application! Good job IT!
DeaconDoctorSir's Review of Southwest Airlines
Reviewed on 9/22/18 4:41 AMYou need to offer multi city bookings on the app
Joeyboy96's Review of Southwest Airlines
Reviewed on 9/22/18 4:10 PMDoing business with Southwest Airlines makes flying a breeze!!!
Lavrina's Review of Southwest Airlines
Reviewed on 9/22/18 4:04 AMApp works great! Southwest has the best prices, luggage is included, and you can cancel or switch your flight without fee. As long as they keep these policies I’ll keep using them
currently downloading's Review of Southwest Airlines
Reviewed on 9/22/18 3:46 PMThis is a review of the app, not the airline. App is pretty bare bones. It’s annoying you have to login if you don’t want to join the rewards program. I think it could be improved by adding bag tracking like delta in addition to links to the inflight entertainment more advertised. Also, it would be nice for decent notifications of the flight changes, like gate and delays.
Laurie Dimakos's Review of Southwest Airlines
Reviewed on 9/22/18 3:28 PMSo easy to work. Great app
spdavis92's Review of Southwest Airlines
Reviewed on 9/22/18 3:25 PMEvery time I log in my information is missing unlike with the Priceline application. When I’m rushing I don’t get my mileage points. This plus the Houston situation has me looking less favorable upon your company.
DrThrowDown's Review of Southwest Airlines
Reviewed on 9/22/18 3:20 PMThere is no simple way to check flight status on this app. They want to create an account?! Why can’t you just type your confirmation number and name like the website and then have it available on the app until your flight trip is done?
Queretato Girl's Review of Southwest Airlines
Reviewed on 9/22/18 3:20 PMHad to call and reschedule a cancelled flight. Phone reprsentative was terrific! Changed my flight immediately to accommodate me while in Mexico in a panic! Thanks to her, I can breathe again.
palistenian's Review of Southwest Airlines
Reviewed on 9/22/18 2:26 PMLike the trips and companion options
Bieber202's Review of Southwest Airlines
Reviewed on 9/22/18 2:05 PMWe love everything about southwest. This app is super easy to use.
tli331's Review of Southwest Airlines
Reviewed on 9/22/18 1:17 AMI can't open the app, it says it needs to restart and closes. Please fix
Lolis58's Review of Southwest Airlines
Reviewed on 9/22/18 1:01 AMBest airline ever!!!
LilyofColorado's Review of Southwest Airlines
Reviewed on 9/22/18 12:35 AMAnd I’m a travel agent. The fewer clicks the best in my book. Enjoy.
South Carolina reader's Review of Southwest Airlines
Reviewed on 9/22/18 12:32 PMMy husband and I were very pleased with the timeliness, professionalism and friendliness of Southwest. We did not have to wait an inordinate amount of time and everything ran smoothly. In fact we were even early to our destination. Thank you!!
SWASUKS's Review of Southwest Airlines
Reviewed on 9/22/18 12:23 AMI’m checked in!!! Why is there no option for mobile boarding pass!!!!!
EvilGenius2's Review of Southwest Airlines
Reviewed on 9/22/18 11:19 PMThis is seriously the best airline. Dependable flights schedules & pricing. Makes traveling stress free. Thanks southwest!
Bitbytravelbug12's Review of Southwest Airlines
Reviewed on 9/22/18 11:13 PMAlways a pleasure to fly southwest!
donmac6's Review of Southwest Airlines
Reviewed on 9/22/18 10:49 PMGood
Rcolor's Review of Southwest Airlines
Reviewed on 9/21/18 9:35 PMThe best ride in the sky, it is like floating thru the clouds. No one but Southwest does it better! Plus try the new airplanes, they are great!
Kcollaloha's Review of Southwest Airlines
Reviewed on 9/21/18 9:32 PMGreat for on the go. Easy to check in, find a flight or car. Nice and zippy. Love it!!!
Krantz486's Review of Southwest Airlines
Reviewed on 9/21/18 8:50 PMI think developers only focused on iPhone X, they made the navigation bar based on iPhone X’s screen. On other devices like iPhone 6s Plus there are no navigation buttons in the *Select Dates* page. Once user enters this page he can only minimize the app.
MilaMouseMermaid's Review of Southwest Airlines
Reviewed on 9/21/18 8:35 PMThe mobile passes are not showing up when you log in
Wheatie32's Review of Southwest Airlines
Reviewed on 9/21/18 8:00 PMIt’s a very good app but it would be nice if the confirmation number pre-populated when you login to check in.
Lisa4mom's Review of Southwest Airlines
Reviewed on 9/21/18 6:45 PMText overlaps and hard to read when purchasing
JtotheFrey's Review of Southwest Airlines
Reviewed on 9/21/18 6:40 PMWhy did Southwest remove the apple watch functionality??
sapulpan's Review of Southwest Airlines
Reviewed on 9/21/18 5:03 PMVery difficult to figure out for the first couple uses. Somewhat counterintuitive.
Nanci7z's Review of Southwest Airlines
Reviewed on 9/21/18 4:56 AMMakes everything southwest so easy
kgdjgfbb's Review of Southwest Airlines
Reviewed on 9/21/18 4:51 AMWhen I checked in on the app it did not give me the option to have my boarding pass sent directly to my phone via email or text. Thankfully I’m at home and was able to use our desktop computer & printer, but this option won’t be available for me on my trip home. It will be extra time & hassle to go and wait in line at the Southwest kiosk in the airport. I had no trouble with the app or your website before and am disappointed to see things have slipped.
sreeni muddana's Review of Southwest Airlines
Reviewed on 9/21/18 4:16 PMNot able add the boarding passes of my family members to my wallet after checkin
186347vC's Review of Southwest Airlines
Reviewed on 9/21/18 3:55 AMApp works but always have trouble using mobile boarding pass.
Chitnis's Review of Southwest Airlines
Reviewed on 9/21/18 3:54 AMThe app does not rotate in horizontal mode with keyboard attached.
thechickennd's Review of Southwest Airlines
Reviewed on 9/21/18 3:33 AMSwa is awesome no better airline
Harperzbud's Review of Southwest Airlines
Reviewed on 9/21/18 3:19 PMDifficult to use. Mostly promotions. Hard to navigate flight look up and forgets information. Can not get boarding pass if previously printed. Deleting app now.
Serendipitous41's Review of Southwest Airlines
Reviewed on 9/21/18 3:07 PMTransparency in pricing, no change fees, great app, awesome employees on the ground and in the air... why would you go elsewhere? Keep on setting industry standards for excellence Southwest!
Christ. A's Review of Southwest Airlines
Reviewed on 9/21/18 2:59 AMI love the Southwest app! It makes checking in to my flight so easy and looking for flights is a breeze too.
dhen1988's Review of Southwest Airlines
Reviewed on 9/21/18 2:39 PMI love all the smiles
Leo11-17's Review of Southwest Airlines
Reviewed on 9/21/18 2:37 AMEasy to use
Danmerry's Review of Southwest Airlines
Reviewed on 9/21/18 2:20 AMAwesome service;)
Crhunt81's Review of Southwest Airlines
Reviewed on 9/21/18 2:14 PMAbove all the REST!!!!!
Helen-a's Review of Southwest Airlines
Reviewed on 9/21/18 1:52 PMIt’s a good app. Seamless
RN ABQ's Review of Southwest Airlines
Reviewed on 9/21/18 1:31 PMI fly SW whenever possible. Making changes to my scheduled flights are easy and mostly cost free. I do not enjoy having to fly other carriers. I know it will be difficult and costly to make changes
GatorSaus's Review of Southwest Airlines
Reviewed on 9/21/18 1:24 AMHad several questions and upgrades to early bird. They were flawless at gate in Tampa.
feather and ink's Review of Southwest Airlines
Reviewed on 9/21/18 1:20 PMTravel was easier using the Southwest app
Tiger Audio's Review of Southwest Airlines
Reviewed on 9/21/18 1:17 PMStill has no way to tell you what bag claim has your luggage.
spikewestie's Review of Southwest Airlines
Reviewed on 9/21/18 12:17 PMI am shocked and thrilled that I receive B1 position. In Chicago I received B49 doing the same thing. Only Southwest knows. Was it my server in Chicago?
HuskerHusker's Review of Southwest Airlines
Reviewed on 9/21/18 12:13 PMPlease put the prompts for Emergency contact info up during reservations. This slows down check in and causes poor boarding position. So annoying to be held up during check in especially with multiple passengers on the same itinerary. Thank you!
Rontay@EFI's Review of Southwest Airlines
Reviewed on 9/21/18 11:59 PMGreat App!
Mikanka's Review of Southwest Airlines
Reviewed on 9/21/18 11:39 AMAs soon as I check in I should receive boarding pass and email so I can print it. All other wait lines are doing that. Great convenience.
Crazycb1962's Review of Southwest Airlines
Reviewed on 9/21/18 11:18 PMI’m very disappointed in this updated app. I’m not receiving notifications as it did before. I didn’t know my flight was delayed tonight had I not opened the app. I’m not understanding this when this is an vital feature for an airline app. I remember when Southwest had text, phone call and email features when a flight was delayed or changed. Now there’s nothing! Please fix these features!
SWA Sean's Review of Southwest Airlines
Reviewed on 9/21/18 10:34 AMNo option for digital ticket. Had to go to kiosk to print. No option to upgrade boarding priority on app. Had to go to a kiosk.
TitaniumPA's Review of Southwest Airlines
Reviewed on 9/21/18 10:28 PMI’ve been flying Southwest 20+ times a year for the past 12 years. Corporate travel has been directing me to legacy carriers lately, and I’ve been sad. Everything with Southwest is intuitive, from the very simple and easy to use website, to the app, to the super easy check in process to boarding. So, today, I’m back home at the Southwest I LUV. App check in knew I’m wanting to check in, bag tag... Still Free!!! Other guys are now $30.00! Simple bag drop, and greeted and treated with that Southwest spirit! The app is so easy to use, and free live programming and entertainment on my WiFi enabled flight.
TwirlNana's Review of Southwest Airlines
Reviewed on 9/21/18 10:24 PMThe App always says I have no upcoming trip when I DO have upcoming trips! I have to go back to my emails to get confirmation number. A real pain.
JungleDanny's Review of Southwest Airlines
Reviewed on 9/21/18 10:06 PMIt asked me to login again because I hadn’t used the app in a whole. Then when I clicked forgot password it asked for security questions that I didn’t remember. I had to call customer Service to ask for a reset and all he did was have it send me a link to the email address on file to create a new password. Why couldn’t it have just done that when I put in my email address on forgot password? Frustrating and time consuming.
spencerzz;)'s Review of Southwest Airlines
Reviewed on 9/20/18 9:42 PMYou cannot beat their rates for nonstop flights, bags fly free and the staff are always helpful and friendly!!! Would hate to have to fly another airline!
HUDSON HARRIS's Review of Southwest Airlines
Reviewed on 9/20/18 9:37 PMI will never understand how all of the other airlines – at least the ones I fly in America haven’t caught onto how easy it is that you all make it to travel. Thank you all for being the best.
austeremom's Review of Southwest Airlines
Reviewed on 9/20/18 9:36 PMFirst of all, I don’t understand why we have to literally punch the confirmation number, first and last name after clicking the CHECK IN button. Korean Air recognizes those infos during check in process if it is done thru my own account that is logged in. Next, the page I set up for checking in prior to 24 hours always seems invalid, so I have to do it AGAIN from the start.
Thai Beau's Review of Southwest Airlines
Reviewed on 9/20/18 7:43 PM“You all” are the best as we would say in Texas 👍
ella14rose's Review of Southwest Airlines
Reviewed on 9/20/18 7:40 PMExceptional service!! Great fares and excellent customer services!!
Jund75's Review of Southwest Airlines
Reviewed on 9/20/18 7:30 AMThis app is very friendly user’s app. Just select a your destination and date and go!!! 5+*************
NMitter's Review of Southwest Airlines
Reviewed on 9/20/18 7:01 PMI love it
lovkd's Review of Southwest Airlines
Reviewed on 9/20/18 6:16 AMGreat features on your Ap. Need better prices :)
Great gramma1111's Review of Southwest Airlines
Reviewed on 9/20/18 6:04 PMAlways get great service!!
virgilbev's Review of Southwest Airlines
Reviewed on 9/20/18 5:51 PMAlways the easiest and the best service!
GDW50's Review of Southwest Airlines
Reviewed on 9/20/18 5:11 PMVery pleased with the staff at the airport and on the plane. Recommend Southwest.
Lomaxhouse's Review of Southwest Airlines
Reviewed on 9/20/18 4:57 PMIt’s very inconvenient to not be able to view the boarding passes on a cell phone. Why can’t you make this happen???
woodys1999's Review of Southwest Airlines
Reviewed on 9/20/18 3:59 AMGreat airline flight changes made easy and no bag fees!
Maura lou's Review of Southwest Airlines
Reviewed on 9/20/18 3:53 PMSouthwest Airlines is the easiest company to do business with.
LV Shopper's Review of Southwest Airlines
Reviewed on 9/20/18 3:49 PMEasy app to use and accurate. Makes travel easy!
AasBertram's Review of Southwest Airlines
Reviewed on 9/20/18 3:39 PMI hate that I have to track down my confirmation number for each flight every time I want to check in using my computer or the phone app. It is terribly inconvenient. Once I am signed in my reserv should come up and allow me to check in
Farnosh's Review of Southwest Airlines
Reviewed on 9/20/18 3:33 AMThe app does not allow you to go to the next step after choosing the dates you want to fly. This glitch has been at least a week.
hookeyedsquidly's Review of Southwest Airlines
Reviewed on 9/20/18 2:34 AMPeople always helpful always smiling
Nomorecenter's Review of Southwest Airlines
Reviewed on 9/20/18 2:32 AMI would rate it higher if there was an alarm that told me when to check in so that I don’t end up getting a center seat. I travel quite often but have my mind on other issues. I wish it would ring until I check in.
Debk09's Review of Southwest Airlines
Reviewed on 9/20/18 2:06 AMWill not let me log in. I have the user name and password but says exceeded log in attempts and won’t reset or tell me how to get it reset
Artist Mary's Review of Southwest Airlines
Reviewed on 9/20/18 1:45 AMHelp needed!
docmajors's Review of Southwest Airlines
Reviewed on 9/20/18 1:38 PMThe difference between my experience flying with Southwest today versus my experience last week flying an airline that begins with the letter “A” —- huge!!!! If I can help it, I will only fly Southwest moving forward !!! Chris M
there are just nonoptions's Review of Southwest Airlines
Reviewed on 9/20/18 1:35 PMYou cannot easily type in your traveler number or awards number on an iPhone
zoso5885's Review of Southwest Airlines
Reviewed on 9/20/18 12:40 AMSouthwest is amazing as always!
Tina91503's Review of Southwest Airlines
Reviewed on 9/20/18 11:31 AMThis app is very user friendly. I have never had a problem booking or modifying my flight.
BigMRA's Review of Southwest Airlines
Reviewed on 9/20/18 11:03 PMIt would be great if the App can directly retrieve the confirmation number and names. Then check in will be much easier. Now I need to do it manually.
JRDTX's Review of Southwest Airlines
Reviewed on 9/2/18 9:08 PMI’ve flown SW for years, my “go to”. Never a bad experience.
Poxclause's Review of Southwest Airlines
Reviewed on 9/2/18 8:11 PMBeen fighting this app for the last hour to just get a boarding pass that is usable. I have now wasted an hour, and the closest I got was being sent to the website, which would allow me to print the pass. You know, cause I have a printer with me while flying. They have managed to send me email spam immediately. Just go to the kiosk, app is a total waste of time.
Gee M.'s Review of Southwest Airlines
Reviewed on 9/2/18 7:46 PMEasy and more convenient.
Robert175234's Review of Southwest Airlines
Reviewed on 9/2/18 7:45 PMThe app doesn’t hold your thumb print security very well. Also whenever you input your pin or thumbprint in the app, the app doesn’t hold your identity for very long. The app isn’t nearly as easy to use as it should be.
mariahashleylopez's Review of Southwest Airlines
Reviewed on 9/2/18 7:40 PMI think the app is extremely user-friendly. However, I do wish you could book multi-city flights on the app instead of having to book 2 one-way tickets.
Stewit Too!'s Review of Southwest Airlines
Reviewed on 9/2/18 7:37 PMBest airline, hands down! Makes travel and planning almost seamless!
SjMontenegro's Review of Southwest Airlines
Reviewed on 9/2/18 7:30 AMGet way too many error messages and the app is ALWAYS down at night.
uzigrrl's Review of Southwest Airlines
Reviewed on 9/2/18 7:26 PMSo easy to use and makes the process painless!!
MIKAmikaMIKA's Review of Southwest Airlines
Reviewed on 9/2/18 6:17 PMI stood in a 30 minute security line only to find out when I’m 3 minutes away from the front that I can’t view my boarding pass, which I’m USUALLY able to do. I had to get out of line and print it. I barely made my flight.
#phyllis$'s Review of Southwest Airlines
Reviewed on 9/2/18 5:58 PMUnable to obtain a mobile boarding pass with this app so on PC. Can’t enter review without nickname. Phyllis
lily from modesto's Review of Southwest Airlines
Reviewed on 9/2/18 5:45 AMWhen I travel with Southwest, I enjoy my flight experience very much. Two bags free, easy boarding rules and very congenial flight attendants, make for pleasant traveling. Thank you, Southwest!! Michelle
Tx chico's Review of Southwest Airlines
Reviewed on 9/2/18 5:27 PMIt’s was super easy to book my flight. No problems at all !!
Meclm's Review of Southwest Airlines
Reviewed on 9/2/18 4:35 PMGenerally a pretty good app, but should have a way to save your frequent travelers so that you don't have to re-enter their information all the time (Ie, for family members).
Dksmall's Review of Southwest Airlines
Reviewed on 9/2/18 4:26 AMTrying book a flight and the dialog is squished in and completely unusable. Target buttons are overlapped so you can’t select the proper one. Works fine on an iPhone. Update: the developers have released a fix to this display problem and it’s working fine now.
mlr in texas's Review of Southwest Airlines
Reviewed on 9/2/18 3:26 PMOnly one boarding pass is visible there are two of us traveling. Would be better to see two passes one for each
johnnyblueclay's Review of Southwest Airlines
Reviewed on 9/2/18 3:03 PMEasy to use app, always functions efficiently and easy to use. Great app for the traveling professional or vacation planner. 👍
Thriving Cowgirl's Review of Southwest Airlines
Reviewed on 9/2/18 3:02 PMSouthwest has the best fares and service of any other airline I have flown on. I love their rewards program and being able to earn free flights as well as not paying extra for carry on baggage. Southwest is the BEST!
les doggy's Review of Southwest Airlines
Reviewed on 9/2/18 2:52 AMI fly southwest at every opportunity awesome service awesome prices. Could not ask for more.
Min jaz's Review of Southwest Airlines
Reviewed on 9/2/18 2:46 AM!!!
MAS-T Austin's Review of Southwest Airlines
Reviewed on 9/2/18 2:27 PMI had drink tickets with NO EXPIRATION DATES. The employee said that they were not good but that she could give me one drink but took all of my tickets. She was insistent about taking ALL of them. What is going on??? This is my first negative experience with SWA in 20 years. I am not happy!!! It seems that SWA wants those tickets to disappear. Something about a lawsuit going on somewhere??? I was going to get all my friends one drink; but, obviously, it didn’t happen.
Smartie2023's Review of Southwest Airlines
Reviewed on 9/2/18 1:50 AMMy experience with South West exceptional service and overall enjoyable travel .
MShawnP's Review of Southwest Airlines
Reviewed on 9/2/18 1:19 AMLooks like there’s a problem with your latest version on an iPad 5th Gen. Booking or Status appears in a column. Please fix. 1 star for the App, 5 for SWA. App has been fixed with the latest update which happened within 24 hours therefore my rating just went backup up to 5 stars for the App and it stays the same for SWA!
Latinsoldrforvr's Review of Southwest Airlines
Reviewed on 9/2/18 12:02 PMIt is so easy to check in on the southwest app.
tennisdivaatx's Review of Southwest Airlines
Reviewed on 9/2/18 12:00 PMSouthwest Airlines has always treated their customers with respect, integrity, and love. This airline throughout its history has been honest and fair. Their employees embrace SW’s mission and provide service that far exceeds any other airline flying today. They always have and I’m confident SW will continue to improve and surpass its competitors. Thank you, Southwest!
WoolyNana's Review of Southwest Airlines
Reviewed on 9/2/18 11:24 PMWould like to be able to login the app with Touch ID
federal1136's Review of Southwest Airlines
Reviewed on 9/2/18 11:13 PMRápido y sencillo para comprar y abordar te sientas donde gustes y viaja a buenos destino para visitar, solo compra un boleto a donde sea y descubre el mundo que te rodea antes que tu vida se acabe para siempre ... gracias Southwest por hacer de mi días unos maravillosos!!!
Bham 4 Eva's Review of Southwest Airlines
Reviewed on 9/2/18 10:55 PMI love southwest!!!!
JT1075's Review of Southwest Airlines
Reviewed on 9/2/18 10:52 PMDon’t pay for the ability to Early Bird check in because you will not get the advertised “better boarding position”. Biggest waste of $60 I’ve ever spent.
lalaland&&'s Review of Southwest Airlines
Reviewed on 9/2/18 10:06 PMAlways on time and great customer service what more could you ask.
Vailspartan's Review of Southwest Airlines
Reviewed on 9/19/18 9:42 PMGreat easy to use app!
volvo945's Review of Southwest Airlines
Reviewed on 9/19/18 8:29 PMPlease get with the modern age!
jerry ruben's Review of Southwest Airlines
Reviewed on 9/19/18 8:11 PMbest airlines available
Oppe47's Review of Southwest Airlines
Reviewed on 9/19/18 7:56 PMVery helpful and funnier than anything!! Thanks
richardhg's Review of Southwest Airlines
Reviewed on 9/19/18 7:07 PMI booked a flight on the app for the first time. It made me enter all the information for passengers, payments, etc. even though when I book using my browser everything is already there. Not too convenient!
GordyJr's Review of Southwest Airlines
Reviewed on 9/19/18 6:19 PMI am very disappointed with your boarding pass process. I am told there is a glitch in your system that prevents the TSA pre-check from showing a boarding pass. I have called multiple times and stopped at the customer service and nobody seems to have an answer or really cares. Now I stand in the TSA line for 20 minutes while other passengers walk right through pre-check and I blame Southwest. No other airline has this issue. I just checked in for a flight tomorrow and no pre-check prints on the boarding pass or shows in the app. Because of this glitch, that should be easily corrected, I’m likely to stick with Delta and, as c***** as they are, even United.
fed up with south west's Review of Southwest Airlines
Reviewed on 9/19/18 6:16 PMEvery time I try to sign on the system doesn't recognize me. I have gone to the link to up date my information many times. I have answered the two security question correctly. I change my pass word and the system says it has recorded my new pass word successfully. I than try to sign on the I am told the pass word is wrong. I have gone through this many times over the years. I am done with South west and will go back to jet blue.
Kuya7's Review of Southwest Airlines
Reviewed on 9/19/18 5:38 AMIt’s good very practical and easy to book things. I just wish it had preferences or could remember where you like to travel to and which flights you typically take.
tseaglefan's Review of Southwest Airlines
Reviewed on 9/19/18 5:29 PMYour Ap is really bad
Coach Teddy's Review of Southwest Airlines
Reviewed on 9/19/18 5:19 PMSouthwest does about everything right.
What name do you want's Review of Southwest Airlines
Reviewed on 9/19/18 5:13 PMHad an accident on way to airport. Had to reschedule my ticket. Was charged full price for one way ticket. No mercy.
Cristen Diarra on Youtube's Review of Southwest Airlines
Reviewed on 9/19/18 5:12 PMI love flying with Southwest! This is the only airline I’ve pretty much been flying in the US since I was little !
CBOULW's Review of Southwest Airlines
Reviewed on 9/19/18 5:05 AMEasy to use. I love the security feature that asks you to sign in again before a purchase is made
Averageperson9's Review of Southwest Airlines
Reviewed on 9/19/18 4:42 AMNot obvious where to define the passenger name vs purchaser name.
llagrone7's Review of Southwest Airlines
Reviewed on 9/19/18 3:48 PMThere are lots of them but the SWA app tops them all!❤️
Kelsey Karplan's Review of Southwest Airlines
Reviewed on 9/19/18 3:31 AMI have been flying southwest my entire adult life. The app is easy to use. I just wish i could see the flexible date calendar in the app but I don't use it that often.
tugfdtu's Review of Southwest Airlines
Reviewed on 9/19/18 2:43 AMIt is tiring having to put flight information in every time the app is opened. Doesn’t seem to have a memory.
Greenvalleyjoe's Review of Southwest Airlines
Reviewed on 9/19/18 2:42 AMI really like the way the app points to all the different variables when selecting a flight, how easy it is to change dates to see what the best prices are. This app is very user friendly.
1downtown's Review of Southwest Airlines
Reviewed on 9/19/18 1:46 PMApp needs Touch ID or f***** recognition
Kmtenn's Review of Southwest Airlines
Reviewed on 9/19/18 1:18 AMApp is easy to use and it works! 😊
806judy's Review of Southwest Airlines
Reviewed on 9/19/18 1:03 AMLove Southwest Airlines! Love the app!
oklimnh's Review of Southwest Airlines
Reviewed on 9/19/18 12:54 AMWhy is it so hard to get a boarding bar code on my phone???? Allegiant has it available to you after you log in and check in. S W says go to ticket counter.
grizzlies64's Review of Southwest Airlines
Reviewed on 9/19/18 12:47 AMSouthwest Airlines makes it so easy to check in!
Digi_Papaw's Review of Southwest Airlines
Reviewed on 9/19/18 12:44 AMGood and speedy service, start to departure.
maymes's Review of Southwest Airlines
Reviewed on 9/19/18 11:39 PMIt takes for ever to check in ! I sitting here waiting to check in and when I push check in button then it makes me enter all my info again
neudjd's Review of Southwest Airlines
Reviewed on 9/19/18 11:17 PMHands down Southwest is the best! On time flights, friendly accommodations and always make it right if there are some unplanned events. Great job Southwest!!
nonrev sad face's Review of Southwest Airlines
Reviewed on 9/19/18 11:17 AMEvery time I make a listing and then try to check in online the website says unable to check in online go see a agent at the ticket counter. What’s the point of having 24 hour check in online if it doesn’t allow me to every single time
Bribold1's Review of Southwest Airlines
Reviewed on 9/19/18 11:03 PMThis app puts the power of the airport in my hands. Booking flights, checking in for flights, boarding passes, flight updates, I could go on and on. This app is simple and streamlines the airport process. I even can put in my TSA pre check info and use it on my tickets. This app is part of the reason I only fly southwest these days.
let me cancel's Review of Southwest Airlines
Reviewed on 9/19/18 10:35 PMI had a sudden death in family. I booked my flights separately. My first concern was to get there. I booked the flight home on the next day. I had zero trouble booking
Melv 6's Review of Southwest Airlines
Reviewed on 9/19/18 10:29 AMI couldn’t get a mobile boarding pass after checking in, still have to get a boarding pass at airline counter.
rxsc150's Review of Southwest Airlines
Reviewed on 9/18/18 9:56 PMEasy and fast!
benjewmin's Review of Southwest Airlines
Reviewed on 9/18/18 9:38 PMEasy to book. I’ve even changed flights on the app at the airport.
travelluked's Review of Southwest Airlines
Reviewed on 9/18/18 8:12 PMSaid to login to view boarding pass. Logged in. Couldn’t access boarding pass. Seems like basic stuff.
swimmingmoose's Review of Southwest Airlines
Reviewed on 9/18/18 8:01 PMLove to fly Southwest !!!! No add on fees, great service and very nice people!!!
Racewalker56's Review of Southwest Airlines
Reviewed on 9/18/18 6:25 PMAlways great!
Nunya 1955's Review of Southwest Airlines
Reviewed on 9/18/18 6:04 PMLove this app. Popped me in I checked in Done. Super easy !! ❤️ Southwest
Frkotch's Review of Southwest Airlines
Reviewed on 9/18/18 5:54 PMChoosing an airline is always about service, particularly the service you experienced on your last trip. Time and time again I am impressed with how SOUTHWEST outperforms every other carrier. They just do it better.
mattmar8's Review of Southwest Airlines
Reviewed on 9/18/18 5:37 AMCan’t get my tickets on the app
travler 1's Review of Southwest Airlines
Reviewed on 9/18/18 5:34 PMIt tell me I have to be logged in to get mobile boarding passes but I am logged in. I have never had an experience as frustrating with other airlines.
Flight Tracking's Review of Southwest Airlines
Reviewed on 9/18/18 5:34 PMI love to track flights no matter if I’m on a trip or for fun. Without any grouping of flights, there wouldn’t be any flight tracking. Plus, there are no push notifications in order to know what the flight status is on the app.
UPNY's Review of Southwest Airlines
Reviewed on 9/18/18 5:23 PMMy plans kept changing so I had to change my flights a couple times but never a problem with Southwest. And I have a credit to use on my next trip!
Make Waves 🌊🌊🌊's Review of Southwest Airlines
Reviewed on 9/18/18 2:04 AMI absolutely LOVE SW Airlines’s so much I’m passing up the opportunity to fly NONSTOP on United! Let’s GO Southwest Airlines! Together, let’s Make Waves 🌊🌊🌊
?9,)(;7;9(/6|%~%}}%##%'s Review of Southwest Airlines
Reviewed on 9/18/18 1:23 AMBooked flight on ipad: -Was not able to see info I was typing in fields as I was typing. I had to go back several times and correct blindly. -was unable to pay ticket with credit from a prior cancelled flight -only choices were credit cards- very frustrating. I will use credit on another flight. App not very user friendly. I still love south west
glendala's Review of Southwest Airlines
Reviewed on 9/18/18 12:52 AMSouthwest Airlines went the extra measure when I had to change our departing date. My husband had terminal cancer. He was in a wheelchair and needed assistance getting to our seats. The crew was awesome being sure that every detail was followed through. My husband passed 2wks after we got home. I will forever remember Southwest crew from SanAntonia to Nashville. Thank you Southwest. Glenda A Moore
Jeepinchicj's Review of Southwest Airlines
Reviewed on 9/18/18 11:21 AMLove the convenience, so quick and easy to look up flights and if you need a hotel or car rental, all info is right there.
clt591's Review of Southwest Airlines
Reviewed on 9/18/18 10:58 PMFriendly flight attendants and agents, nice planes, cheap and convenient flights. Only one suggestion, please let active duty military board early.
DML621's Review of Southwest Airlines
Reviewed on 9/18/18 10:39 PMPlease add a section in the app and mobile online website to allow use of travel funds or gift card to purchase a flight. It’s a pain to have to find a laptop to make the purchase.
grandkid lover's Review of Southwest Airlines
Reviewed on 9/18/18 10:35 PMHappy to have them ! Very convenient
sunny bunny elephant's Review of Southwest Airlines
Reviewed on 9/17/18 9:59 PMSWA are always efficient kind and very helpful in everest
Gorgeman96848's Review of Southwest Airlines
Reviewed on 9/17/18 8:35 PMCouldn’t tell you how well the app functions, since it refuses to accept my login credentials, the same ones I use successfully on my laptop. Shrug.
MorganRush78's Review of Southwest Airlines
Reviewed on 9/17/18 6:39 PMSo easy to check in and great customer service!
Tstowe33's Review of Southwest Airlines
Reviewed on 9/17/18 6:31 PMHave always flown delta but i must say southwest has it going on with their entire process! Thanks for making the process So user friendly! Sincerely, Happy New Southwest Customer
Doctor Hasslehoff's Review of Southwest Airlines
Reviewed on 9/17/18 4:39 PMThis format is effortless and easy to navigate through.
Red-T44's Review of Southwest Airlines
Reviewed on 9/17/18 4:26 PMI love Southwest wouldn’t fly any body else.
fine pinney's Review of Southwest Airlines
Reviewed on 9/17/18 3:54 PMI had an amazing flight. Easy access to boarding info. This is the only airline I will fly unless they don’t go to my destination. Thank you Southwest 😊
kuss60's Review of Southwest Airlines
Reviewed on 9/17/18 3:35 PMPaid a hundred dollars for early bird check in and still got a B level. Not a good bargain at all. Both ways I had to watch the clock to check in. Not what I paid for.
Bakins1's Review of Southwest Airlines
Reviewed on 9/17/18 3:16 PMLove this app. Easy to use. Very straightforward.
Peni G's Review of Southwest Airlines
Reviewed on 9/17/18 3:07 PMThis is one of the best sites I have used!! So easy to navigate!! Cudos to your software guru!!
Jdhusbf's Review of Southwest Airlines
Reviewed on 9/17/18 2:25 AMShould be able to take a picture of the credit card rather than having to input the information.
ocdennys's Review of Southwest Airlines
Reviewed on 9/17/18 2:21 AMThank you for the great training on adding ap to my phone
jimmydone's Review of Southwest Airlines
Reviewed on 9/17/18 1:43 PMThe best airline booking site
doibtful's Review of Southwest Airlines
Reviewed on 9/17/18 1:09 PMNot really a fan of first check first on board. I checked in the very minute I could and was quite far back in a group on the first plane but 2nd plane I was group b and further back. I don’t think it works. I’d rather be able to select seats. Especially when traveling with a family of 5 .
MW Appreciate's Review of Southwest Airlines
Reviewed on 9/17/18 12:56 PMThank You Southwest! There is no other Airline that compares to you!
My grands's Review of Southwest Airlines
Reviewed on 9/17/18 12:36 AMThe $200 off ticket price is a come on. I was shown a price of the ticket with the $200 off. When I filled out the application, I was awarded a credit card, but with no card specifics like number, etc. An email was sent regarding the credit card would be sent in 7 business days. Of course I had to pay for the ticket in full using another credit card, although “use the new credit card”was checked. This is very misleading to the consumer.
gasfitter60's Review of Southwest Airlines
Reviewed on 9/17/18 12:05 PMHaving the Southwest app made things go as smooth as possible when checking in!! Thanks Southwest!
Stephani$$$$$'s Review of Southwest Airlines
Reviewed on 9/17/18 12:03 AMI finally got A group. Went to board plane and was told there was a problem and i was unable to board. Had to get out of line and go to customer service. Was told there was a problem with my boarding. Agents were very nice though. Finally got on. Just checked in for return flight and initial message was unable to process request but finally able and in group B. Wonder how it will be when I arrive at the airport
abqfoothills's Review of Southwest Airlines
Reviewed on 9/17/18 11:51 AMI am happy with the Southwest Mobile App. Real easy to navigate.
Soundingon's Review of Southwest Airlines
Reviewed on 9/17/18 10:08 PMLike most apps & airlines, you can put in your upcoming flight information and the app will save it. This app doesn’t save anything. You have to put in your confirmation once it’s time to check in. Not that fun.
mama2jkg's Review of Southwest Airlines
Reviewed on 9/16/18 8:49 PMI always fly Southwest. Check 2 pieces luggage free...seating is free...flight attendants are friendly, professional, and they love working for Southwest - it shows!
wrongwayhenry's Review of Southwest Airlines
Reviewed on 9/16/18 8:26 PMI love this app, b/c it allows you to quickly and easily checkin, purchase flights, and download boarding passes to your phone. The only improvement I can think of is that it should tell you how many points you’re going to earn for flying scheduled flights. Point information is available for flights that are still available for purchase and the total points earned for already flown flights is also available on the app. What’s missing are the points that will be earned for a flying/completing a flight you have already booked/paid for to travel.
jerusu's Review of Southwest Airlines
Reviewed on 9/16/18 7:39 PMGreat app. I’m enjoying it
alvisbears's Review of Southwest Airlines
Reviewed on 9/16/18 7:37 PMSouthwest has always made flying so easy! As a Senior Citizen, easy is great😀
AnaHern's Review of Southwest Airlines
Reviewed on 9/16/18 7:10 PMSouthwest app is so easy to use! Makes me want to book a flight anytime.
lesha9999's Review of Southwest Airlines
Reviewed on 9/16/18 6:43 PMThe seating situation is horrible
Tonynavnav's Review of Southwest Airlines
Reviewed on 9/16/18 6:36 PMCheck in thru app successful, but no option for downloading boarding pass to mobile phone appears anywhere. My wife has same flight, same iphone, but no problem with hers. When she tries same process on my iphone she has same problem: no option to download to text or email appears anywhere. Latest iPhone app version being used. Totally frustrating!
MasterBrewHa's Review of Southwest Airlines
Reviewed on 9/16/18 5:32 PMReady to check in down to the minute and got B 30+ group this seems a bit rigged.
Jasonlee526's Review of Southwest Airlines
Reviewed on 9/16/18 5:09 PMNot user friendly. Needs to be more intuitive.
Meemas5's Review of Southwest Airlines
Reviewed on 9/16/18 4:46 PMWhy can’t we put our boarding passes on our mobile devices? This is something we used to be able to do. And put in our mobile device wallet. Now we have to print. Can you explain why? Much easier on mobile. Other than that, we drive out of the way to use an airport that flies South West.
A n s .'s Review of Southwest Airlines
Reviewed on 9/16/18 4:23 PMIt does what it says on the tin, so to speak, but I don’t find it enjoyable to use. It’s useful enough to stay on my phone.
Reno Racer's Review of Southwest Airlines
Reviewed on 9/16/18 4:08 PMSimply the best airline !
flygirl1979's Review of Southwest Airlines
Reviewed on 9/16/18 4:01 PMI’m not sure what the purpose or benefit of this app even is. Nothing seems to connect to anything else and it doesn’t provide any useful advantage over a mobile experience
MOJOSS's Review of Southwest Airlines
Reviewed on 9/16/18 4:00 PMA lot easier and better to check in... #thumbsup
go southwest's Review of Southwest Airlines
Reviewed on 9/16/18 3:50 PMWe have never had any problems with Southwest and have been using them for years.
EJT5's Review of Southwest Airlines
Reviewed on 9/16/18 3:17 PMIt’s nice you can instantly check in by a simple press of a button.
lasonnambula's Review of Southwest Airlines
Reviewed on 9/16/18 2:19 PMThe app did not allow me to download boarding passes for my companion to my wallet. We had multiple flights on the trip. It was unclear that the two downloaded passes were for me only, because of the arrangement of the information on the page. When we got to security, his passes were not there. When I investigated further, there was some tiny gray text that said we needed to go to a kiosk buried at the bottom. Then we had to run back to the kiosk, stand in line and do the long security line all over. If certain boarding passes in a single purchase can’t be downloaded to wallet, please put a large alert message at the top that one or more travelers will need to go to kiosk. This is essential information that should be clearly communicated up front. I have not ever had an issue with other airline apps where I was not allowed to add all passes to my wallet for all travelers. This was my first time on Southwest.
Sogerman's Review of Southwest Airlines
Reviewed on 9/16/18 1:53 PMFound myself searching for a way back so I could correct information… Needs to be easier to make adjustments to the reservation. Thank you!
Jakemann2002's Review of Southwest Airlines
Reviewed on 9/16/18 1:02 PMEver since this app came out, it has saved me much time and has been reliable.
klayon's Review of Southwest Airlines
Reviewed on 9/16/18 12:44 AMGiven that every other travel app I use (airline, hotel, ride, car rental, TripIt) knows about my reservations and upcoming trips, it is stunning to me that this app doesn’t retrieve anything useful for me on its own. Despite being logged in, it has no idea that I’m traveling with Southwest the next day. So I have to enter my 1) confirmation number, 2) last name, and 3) my first name to check in. Which is ridiculous: I’m the only person with that confirmation number, so why am I forced to tap out two more things on my phone when they’re not necessary? The app has been this useless forever. Southwest, are you putting any effort at all into improving it?
&*()('s Review of Southwest Airlines
Reviewed on 9/16/18 12:14 PMI reserved a rental car with the app and when I got there the rental car company didn’t honor the pricing that was confirmed. And it would be nice if there were reminders to “check in”. Basically the more I deal with Southwest Airlines the more I want to pay a little extra on the other airlines so that I can have a better travel experience. This time Southwest was the only one with direct flights so I’m reminded that with Southwest Airlines = keep expectations low, always !
Error life's Review of Southwest Airlines
Reviewed on 9/16/18 11:15 AMConfident and quick!
brienichelle's Review of Southwest Airlines
Reviewed on 9/16/18 11:13 PMI only wish their was someone I could access my child’s boarding pass. I understand that she’s being priced as an adult but it’s such a hassle to go print hers out when I have mine on my phone.
Reanimotors's Review of Southwest Airlines
Reviewed on 9/16/18 10:15 PMDeals are a no-brainer but the smoothness of the app makes other airlines look like the 90s Netscape. The only feature that could be added, maybe the “saved flight” feature- it’s on the site but can’t seem to rig it with the app.
Mr.Terra14's Review of Southwest Airlines
Reviewed on 9/15/18 9:27 PMSo fast to do the booking of the trip.
dkipper's Review of Southwest Airlines
Reviewed on 9/15/18 9:17 PMLove this app the only complaint is not a option to use your rewards points, and not being able to book immediate family to add to your rewards points. If I am purchasing the tickets I should be able to accumulate the points. other than that 5 stars
Misticoy's Review of Southwest Airlines
Reviewed on 9/15/18 6:30 PMLove this app! Super easy and you can book directly from your phone!
Goes_m's Review of Southwest Airlines
Reviewed on 9/15/18 6:20 PMUpdated today to version 2.11.0. Now won't run. Cannot load prior version (I'm away from home computer) so I'm out of luck. Glad I'm not traveling, since I'd be dead in the water. I was about to start using e-tickets. Web site says iOS 5.1.1 is supported, looks not since that is what I am using. Similar problem after updating my phone hardware to allow iOS 9. Recent upgrade to the app no longer supports iOS below 10, and prior versions of the app (available for download) refuse to run. Dead in the water again until I upgrade my phone hardware again. Again I cannot recommend relying on this app since it may die due to common events outside of your control. Nice app when runs.
luna_lex3's Review of Southwest Airlines
Reviewed on 9/15/18 6:09 PMBest app and airline!!!
.......................Devin's Review of Southwest Airlines
Reviewed on 9/15/18 6:04 PMMissed my flight because gate changed and didn’t get a notification. Couldn’t get my boarding pass because I had purchased two tickets. What good is the app then?
tommckee56's Review of Southwest Airlines
Reviewed on 9/15/18 4:12 PMChecked in and saw confirmation but could not place in my iPhone wallet
sword's edge's Review of Southwest Airlines
Reviewed on 9/15/18 4:08 PMThat’s what I like. The rest should learn from them. However a bit more leg room for us guys over 6’4” would be good.
book easy's Review of Southwest Airlines
Reviewed on 9/15/18 3:49 PMThis app is very user-friendly makes booking a trip easy and quick
iamshawn's Review of Southwest Airlines
Reviewed on 9/15/18 3:46 PMSouthwest makes my life so easy! App is great. I can always find a flight and once on board the crew is fun! I love not paying extra for my bags. Southwest deserves 10 stars!!!!
Grammtx3's Review of Southwest Airlines
Reviewed on 9/15/18 3:38 AMThis app is quick and easy to use.
ngdhfrd's Review of Southwest Airlines
Reviewed on 9/15/18 3:22 AMCannot save the password on my I-pad.
oooooold guy's Review of Southwest Airlines
Reviewed on 9/15/18 3:20 PMEasiest app ever!!!
onesiematt's Review of Southwest Airlines
Reviewed on 9/15/18 3:06 PMThis app is complete trash. You have to create a login to view boarding passes. The login process does not auto full information and is generally poor designed. It also asks for gender and only provides male and female options. Do better Southwest.
berggggggggggggg's Review of Southwest Airlines
Reviewed on 9/15/18 2:55 PMThan what it used to be. Kudos to the IT dept
SeciiTough's Review of Southwest Airlines
Reviewed on 9/15/18 2:34 PMIt was fast & easy...hopefully it goes just as smooth when it’s time to enter the gates!
lnemanick's Review of Southwest Airlines
Reviewed on 9/15/18 2:23 PMThere is no place to retrieve the credit due to me from a cancelled trip. SW keeps track of everything but not this? Looks like a money maker for SW. lose the cancelled trip information and keep the money when passengers don’t remember the confirmation number for the cancelled trip.
Secured & Organized's Review of Southwest Airlines
Reviewed on 9/15/18 1:39 PMSouthwest let me check in easily. Not too much clutter.
_ŒÂ◊'s Review of Southwest Airlines
Reviewed on 9/15/18 1:31 PMPaid extra for early checkin, kept getting an error that checkin wasn't available. Manually checked in at the 24 hour prior point. Mobile boarding pass not available if multiple people on a trip.
SAILORSWEET's Review of Southwest Airlines
Reviewed on 9/15/18 12:34 PMI always fly SWA ... courteous staff..reasonable prices...no charge for luggage... !! If YOU are smart..this is your airline too !!
backthebadge's Review of Southwest Airlines
Reviewed on 9/15/18 12:29 AMThe SW app just makes my air travel easy.
RDSands13's Review of Southwest Airlines
Reviewed on 9/15/18 12:07 AMHow about adding a travel credit “bank” like JetBlue has? Manually keeping track of confirmation numbers for credits and/or needing to call the 800 number is a waste of time for us and Southwest phone reps.
Jamcat1190's Review of Southwest Airlines
Reviewed on 9/15/18 12:00 PMI just checked in for a flight and there are 2 of us traveling, but I can only access one of the boarding passes. It says to visit a kiosk to retrieve the 2nd one, which completely defeats the purpose of mobile check in. Also, when I click on “view boarding pass” it messes up my screen display. I have the brightness turned all the way down and in night mode, and this causes it to jump out of night mode and turn the brightness all the way up. Very blinding when using in dim lighting.
SkyKing7700's Review of Southwest Airlines
Reviewed on 9/15/18 11:22 AM1-No Touch ID 2-No checkin from reservations screen Need more user friendly features!
Jamesp3's Review of Southwest Airlines
Reviewed on 9/15/18 10:03 PMPurchase early bird check-in which should auto check me in 36 hours prior to the flight.....NEVER does!
Smokeless & Vaporless's Review of Southwest Airlines
Reviewed on 9/14/18 9:44 AM1) Told I would have a $200 credit. Did not happen! 2) Not given option to add my TSA—pre-check #!
Cal50783's Review of Southwest Airlines
Reviewed on 9/14/18 9:36 AMYour updated app version needs to assure it is compatible with older iPhone operating systems like io9. Older operating systems assure your phone works at its peak performance. S k...system developer.
2niBiebz's Review of Southwest Airlines
Reviewed on 9/14/18 9:23 PMEasy to use!!!!
Yo_play2003's Review of Southwest Airlines
Reviewed on 9/14/18 8:21 PMIt isn't always fun to travel but Southwest employees go the extra mile to try to make it feel that way. It's nice to fly with a crew that seems like they enjoy their work....helping travelers get to their destination as comfortably as possible. Or at least keep them entertained along the way! :)
Thoriffic's Review of Southwest Airlines
Reviewed on 9/14/18 7:45 PMLove the Southwest app so easy to use.
cathleen o's Review of Southwest Airlines
Reviewed on 9/14/18 7:31 PMI applied and was approved 9/6/18. Credit card showed up on app but would not work. I ended up having to call multiple times and wait to use credit card. Very annoying that app ask you to apply and when u get it . You cannot use the card!
lilhobo's Review of Southwest Airlines
Reviewed on 9/14/18 6:56 PM...if your flight is delayed, the app doesn’t recognize that and the scan part disappears (as if the flight already happened, but it hasn’t yet). You can’t keep following the flight changes in the app either, it disappears If you haven’t taken a screenshot of the boarding pass you have to go to an agent to get it...
Burka201's Review of Southwest Airlines
Reviewed on 9/14/18 5:51 PMI g** licked out of my account for “too many tries” on my first attempt to log on and get mobile boarding passes. No instructions for how to unlock, just “try again later”. Not really user friendly.
Jamalong's Review of Southwest Airlines
Reviewed on 9/14/18 5:13 AMGreat except.... If you have an IPAD it doesn’t rotate the screen.... Great App BUT get with the times...
p3paully's Review of Southwest Airlines
Reviewed on 9/14/18 4:51 PMWhen booking a flight I WOULD LIKE TO SEE THE LAYOVER LENGTH
MonserratG01's Review of Southwest Airlines
Reviewed on 9/14/18 4:29 PMThis app helped me find a great trip at a cheap price.
Luvi's's Review of Southwest Airlines
Reviewed on 9/14/18 4:23 PMI like how easy it is to book with reward points.
mr. merida's Review of Southwest Airlines
Reviewed on 9/14/18 3:13 AMIf I could go back and fix mistakes without deleting information that I already put in that would be great.
Kishor Thope's Review of Southwest Airlines
Reviewed on 9/14/18 3:02 AMFlight on time and great service as usual. Wish the seats were more comfortable. Luv flying Southwest ✈️
momdersh's Review of Southwest Airlines
Reviewed on 9/14/18 2:49 PMSuper user friendly and fast transactions! I ❤️ Southwest
FlyGuy20008's Review of Southwest Airlines
Reviewed on 9/14/18 1:54 PMI get into the app, I can see my flight there, I hit “check-in” and then get asked for the confirmation number. Why?
Dark_en_Stormy's Review of Southwest Airlines
Reviewed on 9/14/18 1:51 AMTechnology is wild brosephus...brorack brobama....brohammed
Pieces 1974's Review of Southwest Airlines
Reviewed on 9/14/18 1:46 PMI am able to choose where I want to fly to and from but booking has been an issue.
brlund's Review of Southwest Airlines
Reviewed on 9/14/18 1:42 AMI am logged into the app with my rapid rewards account. The app knows my name and that I have a reservation, but yet it isn’t smart (or helpful) enough to apply that information so I can check in or check flight status without having to go to my reservation, remember or copy this information, and then paste again into the app. The two most common functions—checkin and flight status—require manual entry? What is the point of the app?
ChucktownDoug's Review of Southwest Airlines
Reviewed on 9/14/18 1:41 PMThere’s no option to retrieve a boarding pass. After checking in, there was a notification to go to kiosk and print it. That defeats the purpose...😒🤷♂️lol 😎
101 Maxie's Review of Southwest Airlines
Reviewed on 9/14/18 1:11 AMI am very satisfied of how easy it was to book my flight. I am just hoping that I will not lose my luggages in the transfer as I have an international flight to catch when I get to my destination in LA.
chicadeedee's Review of Southwest Airlines
Reviewed on 9/14/18 12:47 AMHighly recommend! Love Southwest! Two free bags and carryon! In time. No problems!
TJS45678's Review of Southwest Airlines
Reviewed on 9/14/18 11:56 AMCan’t download boarding passes which is the primary thing you want from an airline app. Deleted.
tob622's Review of Southwest Airlines
Reviewed on 9/14/18 11:38 AMGood but hate that there’s no low fare calendar option on the app
DMF0311's Review of Southwest Airlines
Reviewed on 9/14/18 10:46 AMBEST airline ever! I don’t travel as much as I would like but, every time I need to fly somewhere, it will always be with Southwest. The personnel are extremely professional, kind and courteous and I always feel that I am valued and they appreciate me flying with them. #1 in my book now and forever!!!
TheOnlyMaku's Review of Southwest Airlines
Reviewed on 9/14/18 10:42 AMAfter registering with the app and checking in for my flight, I was not able to view my boarding pass. But, I was able to successfully provide all my personal information to Southwest. 😉
kimbelation's Review of Southwest Airlines
Reviewed on 9/14/18 10:28 PMI’ve been booking flights and car rentals through SW for a few years now. I’ve never been disappointed!
abuela de7's Review of Southwest Airlines
Reviewed on 9/14/18 10:24 PMI love Southwest Airlines. I love their prices, rewards program, luggage policy, snacks, their friendly crews. A pilot once pushed my wheelchair from the gate to door of plane. I felt very special. Only once, in about 20 years have I flown on another airline.
Lizzzurdz's Review of Southwest Airlines
Reviewed on 9/14/18 10:12 PMLove this ! Makes it so easy and fast to look up flight and book them . I love Southwest!!
AKS CO's Review of Southwest Airlines
Reviewed on 9/13/18 9:10 PMI’ve flown several times this year and have enjoyed each experience.
RyanGul's Review of Southwest Airlines
Reviewed on 9/13/18 9:04 PMWhy can I not see my boarding pass when I sign into my SW app? You are years behind the Delta functionality.
rayraybanz's Review of Southwest Airlines
Reviewed on 9/13/18 8:04 PMGreat app to use when traveling one stop shop 👍🏽👍🏽👍🏽👍🏽
skeotmcmnan's Review of Southwest Airlines
Reviewed on 9/13/18 7:56 PMThe app says I need to print my boarding pass at a kiosk or desktop. Lame. Also every nickname imaginable is taken.
Bell of the Ball!'s Review of Southwest Airlines
Reviewed on 9/13/18 6:58 AMI’ve been living in an area not serviced by SWA for 7 years but recently moved back to Idaho. I am SO happy to be able to fly SWA again! Booking is much easier, flying is more enjoyable and fares are always the best. Glad to be back. I luv SWA.
1curiouscat's Review of Southwest Airlines
Reviewed on 9/13/18 4:58 AMWon’t print the think
Brownierulez's Review of Southwest Airlines
Reviewed on 9/13/18 4:13 AMYou log into your account and purchase 2 tickets but you can’t view both of the boarding passes. That doesn’t make much sense to me. I should be able to get my wife’s passes and send them to her phone at a min!!!
Swaggasince76's Review of Southwest Airlines
Reviewed on 9/13/18 3:22 PMI’m not really big on flying, but it’s the best way to travel. My very first flight in life was with Southwest and they have been my go to! I’ve tried other airlines , but none of them truly compare to the type of customer service you receive with Southwest. This starts with the person that checks you in all the way up to the pilot. I even have the Southwest credit card.Now that you can view international flights on the app.... it’s dope.I am a customer for life!
Graciem41's Review of Southwest Airlines
Reviewed on 9/13/18 2:25 AMA majority of my flying experiences with Southwest have been positive and pleasant! Plus, I will forever be grateful that the airline went the distance to find and return to me a valuable personal item that I left on my flight!!❤️
Bbrandriff's Review of Southwest Airlines
Reviewed on 9/13/18 1:11 PMLove the free checked bags. Flights were on time and staff were wonderful. My grandson wanted to see the cockpit and they let him stand in the door way and showed him everything
Nanas Love's Review of Southwest Airlines
Reviewed on 9/13/18 12:47 AMSouth West is so helpful when rates change so you can receive the lowest rate. Thank U SW✈️
Kittennnn's Review of Southwest Airlines
Reviewed on 9/13/18 12:23 PMI love the organization of the app, the colors, and the specifics they provide. I’m annoyed with the directions they give for getting boarding passes, and then do not provide me an option to do so. Lots of little things like this around the app.
Blendit123's Review of Southwest Airlines
Reviewed on 9/13/18 11:55 PMSouthwest=Best at Connivence
MissouriHick91's Review of Southwest Airlines
Reviewed on 9/13/18 11:08 PMSouthwest is by far the best airline in my opinion. Their staff are on point the points are awesome and the app does what you need it to.
Kjncat's Review of Southwest Airlines
Reviewed on 9/13/18 10:28 AMMy husband and I have enjoyed traveling Southwest. We appreciate not having to pay extra bags and staff has always been pleasant
stillafavrefan's Review of Southwest Airlines
Reviewed on 9/12/18 8:21 PMLove this airline. The only one I fly on
evanctb's Review of Southwest Airlines
Reviewed on 9/12/18 8:15 PMEarly bird is a waste of money. Your seat is horrible after paying the extra.
muskie man's Review of Southwest Airlines
Reviewed on 9/12/18 6:24 PMShould make an iPad app.
k80237's Review of Southwest Airlines
Reviewed on 9/12/18 4:21 PMInterface is awkward and difficult to use.
Teamgo's Review of Southwest Airlines
Reviewed on 9/12/18 4:20 AMCannot get boarding pas
Dixie 80's Review of Southwest Airlines
Reviewed on 9/12/18 1:26 AMThey are the best!
Bellnicu's Review of Southwest Airlines
Reviewed on 9/12/18 12:11 AMThis site is amazing
jadeviolet's Review of Southwest Airlines
Reviewed on 9/12/18 12:09 PMMakes life easier
2ClicksBad's Review of Southwest Airlines
Reviewed on 9/12/18 10:33 PMI can’t believe I have to click twice to check in - that isn’t awesome.
viper3428's Review of Southwest Airlines
Reviewed on 9/12/18 10:24 PMWon’t let me get my boarding pass as a guest.
Sneeb2007's Review of Southwest Airlines
Reviewed on 9/11/18 7:05 AMTried through iPhone and was unable to retrieve mobile boarding pass.
Hallie long's Review of Southwest Airlines
Reviewed on 9/11/18 4:21 PMI’ve flown Southwest last three times that I’ve ever flown and I’ve had a great experience!
wont allow's Review of Southwest Airlines
Reviewed on 9/11/18 3:32 AMWhen you pick the dates the app doesn’t take you back to the other options to price a flight
tick'ed's Review of Southwest Airlines
Reviewed on 9/11/18 2:46 PMPain to navigate
Cjedge's Review of Southwest Airlines
Reviewed on 9/11/18 2:26 AMLove the convenient of making reservations. Thank you Southwest!
stephhayes's Review of Southwest Airlines
Reviewed on 9/11/18 1:26 AMLove Southwest! App is so user friendly !
9519N's Review of Southwest Airlines
Reviewed on 9/11/18 1:03 PMPrice went up while putting in my card info. Not even 2 mins after selecting the flight
Airmann's Review of Southwest Airlines
Reviewed on 9/11/18 12:59 PMWould love a native version for iPad as well. The iPhone app works perfectly. Love Southwest!
LCM&&1313's Review of Southwest Airlines
Reviewed on 9/11/18 12:43 PMSouthwest team is always on time and great app to deal with on my phone. Thx Southwest!
Frozen addict's Review of Southwest Airlines
Reviewed on 9/11/18 12:43 AMEasy to use and easy to check in! Luvs it!
NGBonzaBabe's Review of Southwest Airlines
Reviewed on 9/11/18 11:28 AM❣️
Benjaminmichaeljohnson's Review of Southwest Airlines
Reviewed on 9/11/18 10:57 AMWorks
Haitsch's Review of Southwest Airlines
Reviewed on 9/11/18 10:15 PMWhen you input a rr# the person tied to the account information should automatically populate.
josaranday9004's Review of Southwest Airlines
Reviewed on 9/11/18 10:10 PMGreat app to book a flight!
Jb345photo's Review of Southwest Airlines
Reviewed on 9/10/18 9:51 AMApp works, but the amount of adverts and style is annoying
Franchelle S.'s Review of Southwest Airlines
Reviewed on 9/10/18 6:57 PMI love this app ! Very easy to navigate super convenient!
jn1554's Review of Southwest Airlines
Reviewed on 9/10/18 6:33 PMWorked with us to get a flight change after a medical emergency.
Northbayadt's Review of Southwest Airlines
Reviewed on 9/10/18 5:52 PMKeeps my flying SWA
N.Bruin.'s Review of Southwest Airlines
Reviewed on 9/10/18 4:35 AMAlways easy to use and very beneficial when traveling.
cocoamoe kid's Review of Southwest Airlines
Reviewed on 9/10/18 1:52 PMExcellent phone application very easy to use.
assfffghjkkl's Review of Southwest Airlines
Reviewed on 9/10/18 1:41 AMOne down fall you can only view one
suejoester's Review of Southwest Airlines
Reviewed on 9/10/18 1:19 PMSo easy to use this AP this morning to check in and was a snap we will use Southwest again
NigguhTrey's Review of Southwest Airlines
Reviewed on 9/10/18 12:21 PMBEST AIRLINE OUT THERE! Thanks for thinking of the people ❤️
What great fun love it!!'s Review of Southwest Airlines
Reviewed on 9/10/18 12:04 PMLove my southwest! It’s the best!
Junzoe's Review of Southwest Airlines
Reviewed on 9/10/18 11:40 AMAwesome!! Your are the best! Thank you! Blessings!
rt_t's Review of Southwest Airlines
Reviewed on 9/10/18 10:55 PMThe best flying experience!!
TroutLT's Review of Southwest Airlines
Reviewed on 9/10/18 10:52 AMAs A-list preferred, I opted in for FSA precheck. I rarely am included in FSA precheck.
Olive31515's Review of Southwest Airlines
Reviewed on 9/10/18 10:32 PMGreat people and service
CP. Mack's Review of Southwest Airlines
Reviewed on 9/10/18 10:13 PMThe only way to fly!!!
pinkfloyd hill's Review of Southwest Airlines
Reviewed on 9/1/18 9:40 PMEasy for even old f*** like me
Middle of nowhere 67's Review of Southwest Airlines
Reviewed on 9/1/18 9:28 AMShould take you about two minutes if you have to walk across the house to get your credit card. One minute if you have it with you.
fairies68's Review of Southwest Airlines
Reviewed on 9/1/18 8:45 PMIncredible app makes everything super easy and had great prices. Southwest seems to be the only airline left, that’s not out to gouge us, hope it stays that way.
juliosmama's Review of Southwest Airlines
Reviewed on 9/1/18 8:41 PMI only use Southwest for these semiannual personal trips. I’ve never had a problem.
Stutzhs's Review of Southwest Airlines
Reviewed on 9/1/18 8:37 PMFor those of us in the Bay Area, Southwest’s SFO and OAK options increase your likelihood of finding great flights at great rates. When I fly to Columbia MO my options are doubled once again because I can fly to KC or STL. Today on my return to OAK, despite just 35 passengers, the flight wasn’t canceled and all is good. SouthWest has been my most frequent airline of choice.
tm1959's Review of Southwest Airlines
Reviewed on 9/1/18 8:08 PMCan’t say enough about SWA. Great people great company. Never fly anyone else. Can you get me some more points?
dacml's Review of Southwest Airlines
Reviewed on 9/1/18 7:45 PMI am never disappointed and always feel safe.
jeff555jss's Review of Southwest Airlines
Reviewed on 9/1/18 6:10 PMI have used the Southwest Vacations for trip planning twice. Both times, I made flight, hotel and rental car bookings. On both instances the hotel had no idea the reservation was made. The first time, I arrived at the hotel, and went through several people at SW who said hotel bookings were not their problem. After over an hour on the phone, it all got straightened out. The most recent time is for an upcoming trip. All bookings made on SW flight, but did not get a hotel confirmation. I called SW who again told me hotels were not their problem and referred me to Hotels.com. They didn’t see the reservation, but called SW and finally got it straightened out. No help from SW at all. If you make hotel reservations, verify with the hotel that it went through. Which begs the question, why go thru SW?
elbow & nhi (knee)'s Review of Southwest Airlines
Reviewed on 9/1/18 5:47 PMI am a voice over user (screen reader ) for apple products when i am on the mobile app it does not read the prices /buttons that show the for any of the class options like business or non-refundable fare or the the wanna get away.
Jysumm's Review of Southwest Airlines
Reviewed on 9/1/18 5:31 PMI just love Southwest because they are so organized. They don’t nickel and dime you for every little thing. Everyone is so helpful and considerate.
mmmSF18's Review of Southwest Airlines
Reviewed on 9/1/18 4:17 PMTraveling from San Francisco to Little Rock, I had $300 in Christmas presents stolen from my bag. I’m beyond upset & sad that my favorite airline has now taken things from me not once, but twice.
ohpria's Review of Southwest Airlines
Reviewed on 9/1/18 4:11 PMShould have more easy way to recover passwords
Bob from Reno's Review of Southwest Airlines
Reviewed on 9/1/18 4:04 PMFirst, as a senior, I appreciate the reasonable fares. The website is easy to use. Getting on the plane is okay. Love the friendly staff on and off the plane. Keep the WOW going!😊
AndieLandowski's Review of Southwest Airlines
Reviewed on 9/1/18 3:47 AMThe latest update broke the app on the iPad. Can’t search “Book a Flight”.