TonyOutEast's Review of HoteltonightReviewed on 9/30/18 9:40 PM
Great deals and so easy!
jcpover's Review of HoteltonightReviewed on 9/30/18 9:19 AM
Great app, easy to use and always the best rates.
ToroDrums's Review of HoteltonightReviewed on 9/30/18 8:16 PM
If you're trying to save some money, don't use this app. They just inflate prices to make it look like you're getting a great deal while the "Special" prices that they offer you are just the regular price if you book directly with the hotel. If you're trying to save, use Hotwire Hotdeals. This is just another fancy app for booking hotels at regular prices.
Eily H's Review of HoteltonightReviewed on 9/30/18 5:31 PM
I’d used the app before so my credit card was registered already, so it took me 5 seconds to book my hotel room! Love this app!
Princess8900's Review of HoteltonightReviewed on 9/30/18 4:46 PM
Very easy to use always get a great deal
Deber1976's Review of HoteltonightReviewed on 9/30/18 4:35 PM
My flight was delayed until the following day due to bad weather. I needed a hotel for the night- the hotels I called close to the airport were sold out. I remembered I had downloaded the HT app some months back and decided to try it. So glad I did! I had a beautiful room at a hotel close to the airport with free shuttle at a great rate.
Paintballer 29's Review of HoteltonightReviewed on 9/30/18 4:22 PM
I Love this app it works almost all around the globe! Ive used it across the US including Hawaii. I’ve used it in Paris, Frankfurt Germany, Amsterdam, London, Brighton England, Kyoto Japan. And many other places. It’s quick and easy and the more you use it the better the discount you get. Yes if you have time to really search the Internet you might find a cheaper rate. However the purpose of this app is to find a room fast and now at a reasonable rate and it does just that. To those of you complaining about a hotel giving your room away, I’ve had that happen to me as well but it was no fault of the app. The app booked my room as it was supposed to then I failed to get to the hotel within the hotels time frame for check in. If your going to arrive late you should take responsibility to call and let them know. Any times that this has happened to me Hotel Tonight has helped me find another hotel, refunded me, and given me a credit for something that’s ultimately my own fault. I can’t see how they could offer better customer support. I continue to use this app for all my bookings. My only wish is that they offer hotels in the Philippines...
mpyle's Review of HoteltonightReviewed on 9/30/18 4:03 PM
An awesome experience for this first time user!!! Here we are on Friday afternoon and the romantic getaway my husband was “planning” the past two weeks doesn’t actually have anything booked. We scoured the internet, scrambling to find something quickly, and found the hotel we liked. It was $365 a night, a tad more than we feel comfortable spending, even for a splurge weekend. With two nights and tax it was going to be $800. Before giving up on our #1 choice entirely, I remembered sometimes you can save a lot of money if you book last minute. After googling “last minute hotels” Hotel Tonight came up. I immediately entered our dates and found the exact hotel listed as an option! And get this, it was only $225 a night! We ended up saving all in all $300 by booking with Hotel Tonight. We called the hotel on our way just to be sure everything looked normal, and they even upgraded us to a room with a hot tub and fireplace. I don’t think HT can get credit for that, but they do get credit for helping us afford a great hotel with service that went above and beyond to ensure our romantic getaway was just that. Will definitely use this app again and again! And bonus- it’s so easy, next time, the husband might actually do the booking! 🙌🏻 Praise Be.
leoam89's Review of HoteltonightReviewed on 9/30/18 3:39 PM
WavvieeD's Review of HoteltonightReviewed on 9/30/18 11:51 PM
I been recently new to this and started to use it and let me tell you they got the sickest lowest deal going on don’t sleep in them! Book thru them for the best deals in the area of your likings, they got you✊🏽😉
bink365's Review of HoteltonightReviewed on 9/3/18 4:04 PM
This app is very helpful. Really! For our last minute act of finding a room, Hotel tonight came in handy, thanks to my son’s recommendation! Although, if you see a deal.. you have to act fast, or it’s gone, real quick. At least, that was my experience in NY and surrounding areas
SheaSilva1111's Review of HoteltonightReviewed on 9/3/18 2:32 PM
Save time and money -easy to use!
hotmamas_1's Review of HoteltonightReviewed on 9/29/18 6:35 PM
Such great prices can’t go wrong! Seem less reservations!
cycler7's Review of HoteltonightReviewed on 9/29/18 5:58 PM
I use this app when I ride a motorcycle and am ready to stop for the day. Super convenient and prices are always good.
Prosperous18's Review of HoteltonightReviewed on 9/29/18 4:51 PM
Great prices when in need of a hotel at the last minute!
Squeakyspuds's Review of HoteltonightReviewed on 9/29/18 1:28 PM
But that’s the point right!? It’s easy, almost too easy! And I even messed up and the support team helped fix my goof to move my reservation to another night. I do wish the app updated with the change, but it’s not too big of a dealbreaker. But if everything centers around the app, then shouldn’t this be fixed? Booking for another room was is easy and hopefully it’ll all be good at the hotel. Connecting to work expenses and splitting up with work reservations is nice. And of course, the rates are very helpful for sure!
walz girls's Review of HoteltonightReviewed on 9/29/18 11:55 PM
Easy to use app, great prices! Highly recommend using it for getting last minute great prices on hotels!
K r...'s Review of HoteltonightReviewed on 9/28/18 9:10 PM
Easy access to hotel rates on a fly! Love the discounted rates. :)
mobie general's Review of HoteltonightReviewed on 9/28/18 2:46 AM
Love using your services,up front pricing great deals
Ramadi1979's Review of HoteltonightReviewed on 9/28/18 1:26 AM
I have been using it for years and I am never disappointed. Great service from concierge and accurate ratings of hotels.
Rikannekt's Review of HoteltonightReviewed on 9/28/18 10:41 PM
They will steal your money from you. If you don’t check in or don’t need the room, they will charge you anyway. I used PayPal. They said card on file- there was no card on file. The people that work for them seem to be hired off of craigslist lol the terms from customer service “that’s not possible” “I am the only option” and “no you touched the app, read the terms- NO REFUNDS”.
YoungPharaoh_28's Review of HoteltonightReviewed on 9/27/18 9:25 PM
I flew to Atlanta on June 23rd, 2018. I booked an hotel through this app. When I arrived at my destination. The guy at the counter asked me for my name. I gave him my information. He confirmed that I had a reservation, but they were overbooked. I was furious. I asked the gentleman at the desk, what would he suggest that I do since it was late and I was allowed to book the hotel. He said, “ I can just cancel your reservation, and you could reach out to the hotel tonight and get reimbursed.” He suggested that I go to another hotel that was 5 minutes away. I asked him for his information and a cancellation number, so I can have proof that he cancelled the reservation. He gave me the number. I left and booked another hotel that night on my American Express which I have on my statement if they needed proof. I called hoteltonight in the morning and the guy put me on hold for 30 minutes then told me his shift was going to be over soon and someone else was going to takeover and called me back. They never called me back. My bank disputed the charged and put the money back on my card. 3 months later I see the charged again. My book told me I lost the dispute. I will never used this app again.
disappointed49's Review of HoteltonightReviewed on 9/27/18 3:56 PM
I chose the room based on the upgrade available, however it did not go through. Called customer service and was unsuccessful in trying to get it fixed to reflect the room I selected which was the upgrade. Howard was extremely nice about saying he called the hotel to ask them but I also called the hotel behind him and spoke to a supervisor and she stated that it is strictly on Hotel tonight to fix it. While I appreciate Howard’s assistance, it’s just awful customs service that because the app didn’t take me upgrading I am now stuck with the basic standard room vs the loft I selected. This is a very special occasion...I’m so frustrated and disappointed. I will NOT be using Hotel tonight again due to fear of not getting what I selected on the app. The $50 credit was a nice gesture, however it doesn’t help my situation at hand. I could’ve gotten the the delux room for the same amount...actually a tad less with the promo code I had. I expected to get the hotel O selected with the upgrade to the loft. #veryunhappycustomer. Def. won’t recommend to any of my military friends that travel often. :(
The GrimRocker's Review of HoteltonightReviewed on 9/27/18 2:26 AM
Meh, same price as everywhere else.
tutu.smith's Review of HoteltonightReviewed on 9/27/18 12:00 AM
Easy to see choices and prices while traveling. No need to decide till you get tired of driving. Pet friendly choices!
Petergatsby's Review of HoteltonightReviewed on 9/26/18 7:21 AM
Not the cheapest, but the best.
JlcJrc's Review of HoteltonightReviewed on 9/26/18 5:33 PM
Amazing, easy and money saving!!! We are saving so much money on top notch hotels!
mc081818's Review of HoteltonightReviewed on 9/26/18 5:23 PM
Seamless and flawless!!! Will always use when booking hotels!
Gina's Favorite Podcasts's Review of HoteltonightReviewed on 9/26/18 4:19 AM
I have used Hotels Tonight many times and I’ve been very pleased with the hotels I’ve chosen on the app. It’s awesome when on road trips or last min reservations. Just pull over and open the app and you see the closest hotels and the best prices. I even got the most amazing up grade in Vegas after getting a ridiculously low rate on my room.
Melodee_love's Review of HoteltonightReviewed on 9/26/18 3:49 PM
I am a second time booker at Hotel Tonight, first time was perfect but when I needed an additional day it was a lot of complications with them running my card. After 20 minutes or so it was somehow fixed and I received $20 off for the inconvenience. I love the great prices but they have to be able to effectively communicate better when things like this take place. That’s all. I will be using them again.
$FudgeMonkie's Review of HoteltonightReviewed on 9/26/18 3:42 AM
Amazing Customer Service Highly Recommend Javier as your Host for Booking
RnT*'s Review of HoteltonightReviewed on 9/26/18 3:04 AM
The quality of the rooms are just insane badly with the time. I’ve been a user of the app forever I got to write this review to warn people. Looks like the staff doesn’t look at the hotels anymore. Everytime I go to a hotel with the app booking They make me wait like 10 min till they find my reserve, plus they are giving the worst rooms possible for you. Like even the hotels that you go all the time. So If you are a traveler for living like me I suggest you to go to your personal bank and ask about a credit card that you can use as Travel. This way you book directly from the hotel, get better rooms, service, treatment, everything plus the deals will be better with time. Im on level 7 and never really get a good deal from they. Bye now
yomikemo's Review of HoteltonightReviewed on 9/26/18 1:51 PM
been using it for years, and more and more as time goes on. the deals get better, and everything you need is kept in the app consistently good prices for great hotels
Luismiguelft's Review of HoteltonightReviewed on 9/26/18 1:12 PM
HT has never let me down. I used this app on Europe and the US, and I’ve gotten excellent hotels with great service for a very good price. I frequently use HT. Did I mention that to book a hotel is super fast? I love this app. The best!
Jonslave's Review of HoteltonightReviewed on 9/26/18 11:55 AM
Be weary. More often than not you can find cheaper rooms eleawhere. Had two bad check ins in a row where Hotel Tonight did not actually get our room booked. Additionally, using a credit you’ve accumulated is totally hotel dependent, not great.
nadala's Review of HoteltonightReviewed on 9/25/18 4:18 AM
Using this app I tried to book a hotel - but it generated an error and popped up an error window saying to call their support line which I did. I got a recording that they had high volume and their line then hung up on me. I went back to the app and tried a different hotel and this time it successfully booked. The next day i see that I was charged for both hotels. I contacted support and they were extremely unhelpful and say they would not reimburse me for the hotel that did not let me book through app but booked in background- blaming me instead. I will never use this app and would encourage no one else to use it either. They clearly do not take responsibility for their app when it fails and do not care about double booking and taking your money twice . Highly NOT RECOMMENDED. #epicfail terrible client relations. Buyer beware
Quest?'s Review of HoteltonightReviewed on 9/25/18 12:56 PM
I booked and paid in full to HotelTonight for a room 2 days before check-in in a Hilton hotel in suburban. However, when I arrived at midnight, the hotel told me no reservation had been made by HotelTonight. The HotelTonight customer service told me the only thing they can do is refund, without any compensation for their fault. When I have Priceline, why do I trust this unreliable HotelTonight?
Baby New Year's Review of HoteltonightReviewed on 9/24/18 3:19 AM
Love this app. It’s saved me thousands!
Constantinooo's Review of HoteltonightReviewed on 9/24/18 12:25 AM
It’s a great app. Great for last minute deals
jmnsouth20's Review of HoteltonightReviewed on 9/23/18 9:08 PM
This apps did not allow me to pick a room or confirm my booking. It took my credit card number and then automatically booked a room, didnt even let me pick a room prior to booking. I called the hotel and the hotel manager said not to use this app that it was horrible. The hotel was nice enough to work with us. The customer service at Hotel Tonight was HORRIBLE!!!! This app is a money sucking scam!
shapegoddess's Review of HoteltonightReviewed on 9/23/18 6:04 PM
Hands down the best app for getting incredible last(ish)-minute deals on amazing hotels. I’ve used it for both business and personal trips and LOVE IT! Easy-to-navigate, great hotel selection and fabulous customer service, too. You can’t go wrong.
black cloud's Review of HoteltonightReviewed on 9/23/18 3:28 PM
I love this app.... I love the selection of places to stay!!
dawndol's Review of HoteltonightReviewed on 9/23/18 3:21 AM
MitchThrower's Review of HoteltonightReviewed on 9/23/18 1:26 AM
Great app! So easy.
Jdog71ray's Review of HoteltonightReviewed on 9/23/18 10:33 PM
This app is the easiest, most informative (tells you ALL fees you will be paying including parking) and consistently has much better prices that other big name booking apps out there.
JamieJohnL's Review of HoteltonightReviewed on 9/23/18 10:16 PM
Super easy to use! We will see when we check in, if no issues.
Jaxs23's Review of HoteltonightReviewed on 9/22/18 7:58 PM
I travel all the time for work and this is by far the best app online for prices and convents. I’m in hotels 60 plus nights a year
Mommyhanna's Review of HoteltonightReviewed on 9/22/18 7:56 PM
I wish I could select how many people were staying so I could book the correct room.
Giddyup315's Review of HoteltonightReviewed on 9/22/18 2:57 PM
Great last minute hotel rates that can’t be beat. The more you book on the app the higher your member level and the better the discounts. I’m currently Level 11 and can’t wait to get to Level 12. Happy and satisfied customer.
LayLow30's Review of HoteltonightReviewed on 9/22/18 1:21 PM
This is the only app I use when traveling!! I’ve used this app for two years and I haven’t had a bad experience yet. Just make sure you let the hotel desk know that you’ve already paid for your room when you check in, bcs I have been charged twice in the past, but was refunded immediately.
moabrules's Review of HoteltonightReviewed on 9/22/18 12:33 AM
I never used my promo code and it told me I already used it
MLB killer's Review of HoteltonightReviewed on 9/22/18 12:07 PM
They said that they was to help me with a issue that in a hotel and they keep me waiting for more than and hour and after that they said me that thaw can not help me and I lost the money
3964532876's Review of HoteltonightReviewed on 9/22/18 12:01 AM
The curated lists are worth it, but the discount isn’t so great that it makes the risk of pre-purchase without option to cancel worth it. Lost over $300 bucks when weather force my flight to cancel. “Sorry not sorry” goes HotelTonight. You only make that mistake once.
justin bowers 5's Review of HoteltonightReviewed on 9/21/18 8:12 PM
JohnHenry56's Review of HoteltonightReviewed on 9/21/18 5:23 PM
For work or play HT has been a help in every way!
ShiningArmor1111's Review of HoteltonightReviewed on 9/21/18 10:38 PM
Awesome and easy service!
disappointedguest1's Review of HoteltonightReviewed on 9/21/18 10:31 PM
Before using this app be aware that if you cancel a room or rental that you will not get a refund back into your account it will ONLY BE credited onto the app. Very disappointed with this. But you learn from your mistakes with using an app like this. Will be using my credit and not use this app again.
Cierra_Caila_Cori's Review of HoteltonightReviewed on 9/20/18 9:23 PM
If I could give zero star I would. I was visiting from out of time after my aunts funeral. I decided to use hotel tonight and it turned into a nightmare. False advertisement on the hotels name and when I called in to complain I receive the lowest level of “accommodation” I was already in a highly emotional space and this just totally broke my family and I. Next time, we’re going to just book directly through the hotel or another company.
PillowKisses00's Review of HoteltonightReviewed on 9/20/18 12:47 AM
My favorite booking app!
lakeshorechi's Review of HoteltonightReviewed on 9/2/18 7:11 PM
I booked my hotel the night I wanted the hotel, went to the hotel to check in, I was denied access unless I paid the hotel a higher fee, and I was forced out to find another hotel at 11pm at night. I was denied a refund by hotel tonight. So I paid for a hotel room twice. Never received a refund. They falsely advertise “Our bookings are so last minute and our deals are so great because we guarantee them to both you and to our hotel partners. So once you confirm that room, it's yours for the duration." This is a lie. I was denied by the hotel and not refunded so it wasn't guaranteed. Customer service says, “After looking into it some more, I found that I wasn't able to cancel that room for you. Our bookings are so last minute and our deals are so great because we guarantee them to both you and to our hotel partners. So once you confirm that room, it's yours for the duration and we'll do everything we can to make sure you have a great stay.” Lies. It’s not hotel tonight. It’s hotel tomorrow.
Nunni's Review of HoteltonightReviewed on 9/2/18 6:07 PM
This app has helped make Travelling easier and has opened up so many new places to stay that I would not have known of.
FlavorSava's Review of HoteltonightReviewed on 9/2/18 5:31 AM
They will take your money and never give it back.
j0hnf0rd's Review of HoteltonightReviewed on 9/2/18 5:22 PM
I don’t write reviews, but this app has been reliable.
Whitmiami's Review of HoteltonightReviewed on 9/2/18 5:11 PM
Love it just wish there was more filters for searching for hotels such as: allows dogs, etc.
Sp101918's Review of HoteltonightReviewed on 9/2/18 3:28 AM
Would highly recommend, however, there were several instances where bookings were sold out even though pricing showed which delayed my travel time and I had to adjust my route. I would work on making sure everything shown is updated.
Misherriamore's Review of HoteltonightReviewed on 9/2/18 2:37 AM
They probably will take my review down not waste your time loading this app on your phone it is useless and all they are is trying to take money from you you can book your hotel cheaper on the phone or online and then when you go to look for a hotel they give you hotels that I don’t even dog friendly animal family in their search for a hotel is what they want you to pick from I search the area in upstate New York and there are more than three hotels in the Syracuse area I’m never going to give me one hotel and then tell me what it’s all booked up Google Syracuse New York and you’ll see a lot more hotels than one on this app it tells the one hotel that That is so untrue so don’t waste your time with this app and I’ve wasted enough of my time doing this review I get this app 0
futureishistory's Review of HoteltonightReviewed on 9/2/18 2:26 PM
Worked like a charm
GDMFAH's Review of HoteltonightReviewed on 9/2/18 1:50 AM
I don’t live in CT and I booked a hotel using the app and was put in a hot 1hr away. Dumbest sh@t ever.
smickael's Review of HoteltonightReviewed on 9/2/18 1:28 PM
I have been using this site for the past 5 years. Great experience and they have a good selection.
Bdasmx's Review of HoteltonightReviewed on 9/2/18 12:45 PM
Just go to a different place every night
lacob scam's Review of HoteltonightReviewed on 9/2/18 10:40 PM
leverious's Review of HoteltonightReviewed on 9/19/18 5:18 AM
Best rates, best UI/UX and best customer service. One of my all time favorites. Great work guys!
Richoff9to5's Review of HoteltonightReviewed on 9/19/18 2:22 PM
Favorite place to book hotels. Cheap, fast, and easy. Also great hotel selection. The app would be even better if it allowed you to choose the type of room (single king, two queens, pullout beds, etc.) instead of it being chosen by the hotel. Other than that it’s perfect!
Tammy Golson's Review of HoteltonightReviewed on 9/19/18 2:18 AM
HT makes booking fun and easy! Love getting best deals on sweet properties!
amkbelle82's Review of HoteltonightReviewed on 9/19/18 2:08 PM
This company does not stick behind the consumer. I’ve rented a lot from them and ended up in a gross misrepresented property. When I called to cancel the remaining night - I didn’t want to remain at the property- Hotel Tonight provided horrible service. They called the hotel to see if they wanted to credit and the place said no and that was it. I’m still waiting to hear back from a non call center resource but they definitely do not stand behind their product. The prices on this app are not even that great so you’d expect service or something. Pass on this app and find a reputable company that stands behind what they offer.
mad in scotland's Review of HoteltonightReviewed on 9/19/18 2:01 PM
Apparently when a hotel with Hotel Tonight double books you they give an account credit. Normally I wouldn’t be so off put by this but the credit can’t be used with all the hotel options. So basically I paid for a specific hotel and they double booked, realized it and cancelled my reservation. Now Hotel Tonight is holding my $185 hostage so that I have to use their booking site but I can’t use my money for the hotel of my choice because it “doesn’t accept credits.” That seems kind of like stealing. I paid for a particular hotel, Hotel Tonight happily accepted my money and then when it fell through refuse to refund me. I would recommend your site to no-one. I gave a 1 star rating because it was the lowest option available.
petie.'s Review of HoteltonightReviewed on 9/19/18 12:12 AM
Great ! Great ! Peter Morris. Ricardo is great !!! Thx. Much. !!!
ArlenJ's Review of HoteltonightReviewed on 9/19/18 11:36 PM
I’m soooo happy I discovered this app! I used it on a last minute trip to Palm Springs and it saved me on a nice hotel. I’ll be using this app for more impromptu vacays in the future! Very happy!
AGraham96's Review of HoteltonightReviewed on 9/19/18 11:19 AM
I’d love to see accessibility info included in Need To Know. I just got burned $98 booking a hotel that appeared wheelchair accessible based on the photos (had elevators, showed an ADA bathroom, the beds looked plenty low, etc.) but actually had a few steps at the entrance that the picture of the hotel front had blocked by the angle. Nobody would agree to refund despite my not being able to stay. The app works great and it really gets you amazing deals!—but if you’re telling us little amenity details like whether or not a place gives you a microwave in the room, I really think you can tell us if it’s wheelchair accessible or not.
youve got to be kiddjng me's Review of HoteltonightReviewed on 9/19/18 11:06 PM
Per night rates listed not only do not include taxes and fees....which is ok because they list taxes and fees before you check out....but they don’t tell you about another fee of $30/night that the hotel charges on top of that.
smhfhn's Review of HoteltonightReviewed on 9/19/18 10:34 PM
Bad experience With credits
Malcompliant's Review of HoteltonightReviewed on 9/18/18 9:00 PM
The app compares its own pre-tax rates against total rates including tax from other websites. Not cool.
tksusu's Review of HoteltonightReviewed on 9/18/18 4:49 AM
The app have good prices sometimes, but some don’t have a lot of good hotels
y4jonny's Review of HoteltonightReviewed on 9/18/18 1:24 AM
Sounds like a great deal until you book and your told they will be adding another 25$ on top of taxes. I feel disappointed in my purchase but couldn’t back out after my lady saw the hotels pictures
rrice2000's Review of HoteltonightReviewed on 9/18/18 12:41 AM
Arrived at first hotel booked and they were sold out. So I walked 10 mins with luggage to the next hotel I booked and they had to manually enter my reservation from a fax. Cmon people! Improve the reliability here!!!!
unsatisfied_and_upset's Review of HoteltonightReviewed on 9/17/18 8:11 PM
HotelTonight staff was friendly but refused to even partially refund my booking after a bad experience with cold shower water and a large spider in the bathtub at my hotel.
Plybrook's Review of HoteltonightReviewed on 9/17/18 7:00 PM
Good rates, good pictures, always a clear list of “what you should know” if there are additional parking or resort charges. No surprises. Also, since it’s prepaid, HT makes checking in a breeze
srotter123's Review of HoteltonightReviewed on 9/17/18 3:26 PM
Totally easy and hassle free Great hotel selection. In retrospect, I would have waited until day before as my exact same hotel was way cheaper but still good
On the Road Joe's Review of HoteltonightReviewed on 9/17/18 2:28 AM
Horrible Horrible I have received bigger discounts by driving to the hotel and asking the clerk for a deal when visiting at last minute. The rate reductions on this app are HORRIBLE. Don’t get suckered in.
Conorsseur's Review of HoteltonightReviewed on 9/17/18 12:24 AM
Waste of time. Entered my password, it told me it was incorrect. Shut me out of the account and wouldn’t let me reset. Endless loop of unlock emails, but they never worked. Absolutely ridiculous. Don’t bother.
Pascaljedi's Review of HoteltonightReviewed on 9/17/18 12:03 AM
Guys, I write apps for a living... truly impressed. Everyone on the dev team should get bonuses and raises that go along with whomever is looking down your deals. Absolutely best prices across every site!
Sietske's Review of HoteltonightReviewed on 9/16/18 9:50 AM
A few days ago I had used the Hotel Tonight app for the first time. All went smoothly, I received an email confirmation and my credit card was charged. But when I arrived at the Park Hotel in Amsterdam later that day, they were fully booked and did not honor my reservation. They did book a room for me at another hotel and paid for the taxi, which I had no choice but to accept. But of course the whole point of booking though HotelTonight is that you can stay at the hotel that you selected and paid for. All in all pretty dreadful experience.
Mmills3's Review of HoteltonightReviewed on 9/16/18 8:09 PM
I accidentally booked in the wrong area and realized it one minute later. I tried to call and see if I can rebook through them in the correct area. They wouldn’t budge and said absolutely so changes or cancellations. Ridiculous
Cityplace's Review of HoteltonightReviewed on 9/16/18 4:26 PM
atrshly's Review of HoteltonightReviewed on 9/16/18 2:58 AM
This app left me stranded once and my mother stranded the next day. I booked a room only to get to the hotel and get told that I was the 3rd group to get turned away from hotel tonight because they didn’t call and confirm there were rooms available. Tonight my mom arrived to a 50$ deposit that wasn’t stated in my reservation agreement. Hotel Tonight support was unable to do anything.
uufffyxudersyxtuc's Review of HoteltonightReviewed on 9/16/18 12:22 AM
Love how easy it is to book a room.
mance5's Review of HoteltonightReviewed on 9/15/18 4:38 AM
Late night and tired, this app is a life saver!
roasted green chilis's Review of HoteltonightReviewed on 9/15/18 2:06 PM
Seems like there is often an unexpected fee added on at hotel when you arrive (parking, resort, special tax, etc..)
Pcharite's Review of HoteltonightReviewed on 9/15/18 12:45 AM
Saving so much money with this AP
Muscles marinara 2111112's Review of HoteltonightReviewed on 9/15/18 12:07 PM
Makes getting a good hotel and a good deal extremely effortless pics help and convenient
naamgrl15's Review of HoteltonightReviewed on 9/14/18 9:47 PM
After I watched my father die a slow painful death, I could only see him as a sick, dying man. No matter how hard I tried, I would close my eyes and wretch at his wasting body. This is the best way I can describe my experience with HT after years of using their app. Just like there was no preparing me for the trauma of watching my father die, there was nothing that prepared me for my last booking with this app. What a shame.
laurenlubrano's Review of HoteltonightReviewed on 9/14/18 5:59 AM
I absolutely love booking through HotelTonight. The app is very user-friendly, intuitive and sleek. Hotel selections are great and prices are even better. Check out hotels labeled as “Hip” - you won’t be disappointed 😊
jj chill's Review of HoteltonightReviewed on 9/14/18 11:00 PM
Flight was canceled and customer service inconsistent and not helpful. No HT refund despite hotel telling me they would.
BDaneman's Review of HoteltonightReviewed on 9/13/18 8:45 PM
Just had the worst experience with booking - asked to add a night and the chat customer support person canceled my booking and moved it to the extra night I wanted to add! They then told me I had to rebook the original night and pay more for it and there was nothing they could do. Terrible. I spent over 49 minutes ‘chatting’ with someone who clearly did not get a very simple request
Val Carey's Review of HoteltonightReviewed on 9/13/18 5:07 AM
Great app! I recommend it!
brian.benko's Review of HoteltonightReviewed on 9/13/18 4:14 PM
This is a wonderful app it's easy to use has great deals lots of great information what more could you ask for in a travel app. Thank you for providing great deals.
Jake Kumar 's Review of HoteltonightReviewed on 9/13/18 1:23 PM
Location based deals is awesome!
Ra Ra Rascha's Review of HoteltonightReviewed on 9/13/18 1:18 PM
Carmenbrooke06's Review of HoteltonightReviewed on 9/13/18 11:43 PM
We are on night three of a 4 night trip to Denver/Aspen, booking each night at a different hotel via Hotel Tonight. The Boutique hotels, that would usually be way outside our budget, have been so fun to experience. The Sheraton we stayed at last night put us in a very low quality room(needed modernizing), but when we let them know that the air wasn’t cooling properly, we were upgraded to a wonderful room. I will probably stick to only the boutique hotels in the future. But either way, I have loved the app and the adventure!
Hisfigureartist's Review of HoteltonightReviewed on 9/13/18 10:33 PM
Wanted to update from 2 people to 3 people and could not figure out how. Also tried leaving the app snd starting over but remembered my last search. Map is so small. Just not impressed with app
Coolhand52's Review of HoteltonightReviewed on 9/12/18 2:16 PM
I’m disappointed to write this review. I’ve used his app for a while without incident. On my last trip my room was confirmed and I was sent a receipt as usual. When I arrived the hotel did not have a room available and did not have a record of my reservation. Ok. It happens. I called hotel tonight customer service. They talked to the hotel and could not get me a room. They didn’t help with any other accommodations and would not refund the cost of my room. They claimed that they could only give me a app credit and would not refund my credit card. So I was left without a room at midnight but with a hotel bill from Hotel Tonight. They need some work on their customer service.
Jérémie L.'s Review of HoteltonightReviewed on 9/12/18 1:41 AM
I hyperplan trips and the idea of Hotel Tonight was borderline repulsive to me until... I actually tried it! For Labor Day, we made an overnight trip to Washington, DC from NJ, and booking the room with Hotel Tonight was simple, enjoyable - exciting even, because the joy of traveling without the burden of overplanning. We were able to get a great deal at the Willard for a suite that turned out to be gorgeous and clean and very comfortable. The hotel had a problem with the reservation, and their system had it at the wrong date. But thanks to Hotel Tonight’s comprehensive trip dashboard I was able to immediately confirm I had not made a mistake, and it was fairly easy to convince the hotel of that. I really agree with other reviews that it is really great to have a small, pertinent selection of hotel. Too much choice is terrible! So, BTW, in return for excellent service, I am making it my mission to upload as many photos as possible to help out. They make it so easy!!
Gina b is awesome's Review of HoteltonightReviewed on 9/12/18 11:43 AM
When I need a clean place to stay fast. Hotel tonight is the first app I use. What a smart app.
Shin ja's Review of HoteltonightReviewed on 9/11/18 8:48 PM
Is this app real? I never actually got it starts. All I’m getting was this msg “ hang tight, we are getting there” seriously been trying for weeks now
Courtsaysrawr15's Review of HoteltonightReviewed on 9/11/18 7:20 PM
With the resort fee for hard rock hotel my total came to just $78!! It was an amazing stay and I paid way less than the other guests
grandma rmmmmmmmm's Review of HoteltonightReviewed on 9/11/18 6:48 PM
Very unhappy!! Then it won’t let you send!!!
Awesomeness 's Review of HoteltonightReviewed on 9/11/18 5:11 PM
I have used hotels tonight 3 times and the first two times were very smooth and a good experience. The third time I showed for a two night stay and the hotel did not have me registered. I had to scramble and book a room through a hotel chain at a Much higher rate in a city 40 miles away. It was a stressful experience and ruined the middle of my multi-city tour of the California coast. HT customer service was no help and would not assist in any way to help me find another room. All they would say was that they had given me a credit to be used on another stay booked through HT. I will never use this app again. With a one third failure rate they are extremely unreliable. Also it should be noted that HT did send me an email two days before I was to arrive but the app still showed me as booked. (But why let me purchase the room if they no rights to it?) I did not read the email they sent because it was one of about four other emails they sent regarding promotions etc. You have been warned use HT at your own risk.
Joao Paulo kunzler's Review of HoteltonightReviewed on 9/11/18 4:34 PM
Best way to book your hotel room when you’re flexible or a last minute trip. Great deals always!!!
Jordan_nls's Review of HoteltonightReviewed on 9/11/18 3:28 PM
Saved about 200$ on our stay
Umbro929's Review of HoteltonightReviewed on 9/11/18 11:18 PM
Not sure what happened but it took 1 hr to check in. Looks like maybe an email mix up but front desk still doesn’t have me checked in??? Peter Karatzas 773.842.1385
AnnieBanani's Review of HoteltonightReviewed on 9/1/18 6:57 PM
I have used this app at least a dozen times to find hotels near airports in case of canceled flights or missed connections. It is easy, the prices are good, and I always find something. It is a lifesaver.
kmcken95's Review of HoteltonightReviewed on 9/1/18 5:50 AM
Only giving a one star because I have to. Horrible customer service. Can not answer any questions you may have, will only direct you to send an email for answers. Apparently no supervisors can speak to you when you request them. As a first time user I will never considering using this company again. Goodluck.
00827266291's Review of HoteltonightReviewed on 9/1/18 5:49 PM
The app itself is very user friendly and easy to use. But the ad was misleading and customer service did very little to help resolve the issue. Clearly on the top of the original ad for the hotel we booked it stated “The hotel pool and hot tub are calling. Don’t forget your swimsuit!” So I booked the room because it would have a place for my kids to go swim and have some fun. But after I booked and was reading more about the details at the very bottom line, literally he last sentence, the ad finally mentions “pool and hot tub are closed for renovations until further notice.” Which I would be fine with if I just assumed the pool was ready to go based off of pictures or the website but I based it on the fact that the app clearly stated at the beginning that the pool and hot tub are calling. I contacted support and all they offered was to call and try to cancel but very few hotels will let you cancel the day of. So the cancellation didn’t happen. And the hotel tonight customer support also attempted to say it was all my fault for not reading all of the ad, but you clearly stated at the beginning that it was “calling” and I yes, I admit I messed up and didn’t read more but who puts contradicting info out like that?? I have screenshots of the ad so if I get a response from the company stating it was not on there they are misleading again. I saw that they removed the pool and hot tub calling statement now but I already have screenshots of it with the statement on there. Further solidifying they were misleading with that information.
Edlima95's Review of HoteltonightReviewed on 9/1/18 5:15 PM
Cheap prices and they make it very simple to book rooms
ngfdd's Review of HoteltonightReviewed on 9/1/18 12:22 PM
Works well, no hastle when we checked in, saved me money. App is perfect
BnBhome's Review of HoteltonightReviewed on 8/31/18 9:59 PM
I travel a lot for work. Typically stay in Large cities, and this app makes it easy and fun! I can watch my search, and receive updates with the slightest drop! It’s fantastic! I Was stranded once in Boston, overnight, after a major winter storm- this app was the only one that found me a great hotel at a very reasonable price!
Jillwilly's Review of HoteltonightReviewed on 8/31/18 9:13 PM
We use this app every where we go and it always gives awesome discounts!
sleeplessmom3's Review of HoteltonightReviewed on 8/31/18 3:19 PM
Excellent website. Fast, easy transaction to affordable 5 star hotel in NYC near grand central (39th St. between Park and Lexington). Extremely large room with stocked fridge. Spotless and clean lobby/rooms, friendly service. Above and beyond our expectations! Highly recommend 😊
german Traveller PA's Review of HoteltonightReviewed on 8/31/18 2:17 PM
My daughter introduced me to this amazing app!!! I will be forever grateful. They have amazing deals and I love the side notes of “hip”, luxury etc, saves u so much time. I love it!!
charlee711's Review of HoteltonightReviewed on 8/31/18 10:49 AM
I love how easy this app is to use. Have been to several very nice hotels at the last minute with great savings!
Abu Tigran's Review of HoteltonightReviewed on 8/30/18 7:59 PM
Fantastic App, easy to use, great hotel choices, reliable, fast but would be better if they showed resort fees!
Rarebreedz's Review of HoteltonightReviewed on 8/30/18 6:31 PM
I really like the site because it saves time and money..
Vitellllo's Review of HoteltonightReviewed on 8/30/18 4:47 PM
very easy to use and super convenient for last minute traveling changes!
Golfer5107's Review of HoteltonightReviewed on 8/30/18 3:58 AM
I only use this app in the larger cities we travel to and it’s by far the most affordable rate and the ability to see where you’re staying before purchasing is a bonus.
Rico Gianetti's Review of HoteltonightReviewed on 8/30/18 2:57 AM
Horrible search engine which gave us a hotel that turned out to be a four hour round trip out of our way. UNBELIEVABLE!!! Hotel Tonight refused to cancel the reservation, so when we arrived, we found out that Hotel Tonight was charging us $43 MORE than the walk in rate. TOTAL RIPOFF app.
pmn9's Review of HoteltonightReviewed on 8/30/18 2:42 AM
Great app with great prices. This is my go to app. Just wondering if they could add the option to select the room type, or maybe that’s the hotels policy that we can’t choose.
zipperup's Review of HoteltonightReviewed on 8/30/18 2:13 PM
I booked a room directly across the street from Disneyland entrance for $70. Even the front desk staff was asking me how I got such a low rate! Those hotels go for up to $350 I was highly pleased!
Teddy Wink's Review of HoteltonightReviewed on 8/30/18 1:04 AM
Great room great location great staff
roadtrip tribe's Review of HoteltonightReviewed on 8/30/18 12:49 AM
Fast and quick results for our road trip! It will be even better when more people write reviews! We live off reviews from others. This also lets you work toward discounts! Send and get $$ off your friends using the app. Get this app you’ll thank yourself later!
samothe1's Review of HoteltonightReviewed on 8/29/18 9:26 PM
I love this app
Pilotaek's Review of HoteltonightReviewed on 8/29/18 6:50 PM
I think it is the best app if you are looking for hotel.
hotel gril's Review of HoteltonightReviewed on 8/29/18 4:15 AM
This app is the best please try them you will be so happy! Cheers
Exploring SF 121's Review of HoteltonightReviewed on 8/29/18 3:49 AM
I have loved staying at unique hotels all throughout San Francisco each night... All because of Hotel Tonight!!! Thanks
Adam Kinsey's Review of HoteltonightReviewed on 8/29/18 1:36 AM
Easy to use, and got me a good deal on a nice hotel.
Lynnete B's Review of HoteltonightReviewed on 8/29/18 12:56 AM
Sarakins16's Review of HoteltonightReviewed on 8/29/18 12:09 AM
After confirming with all of the information given to me by Hotel Tonight (correct hotel, address, nights staying, room type), as well as booking 3 days in advance, the hotel had absolutely NO reservation, meaning I drove several hours to an out of the way hotel only to fond our that my money I spent toward this was now gone, and for nothing. I called SEVERAL times and was placed on hold, given promises for an attempt at a resolution, they NEVER resolved the matter. I was told time and time again various excuses like “our system is down, we are rebooting it, call back tomorrow”, then it was “I have to ask my supervisor but my shifts ending call tomorrow”, and also “it will take a few days to see what we can do, we called the hotel to confirm you’re right but it’s out of my hands, we’ll call you when it’s resolved”. A ridiculously untrustworthy company, I will never use them again.
Bluff777's Review of HoteltonightReviewed on 8/29/18 11:12 PM
Please, fix the sending of receipts for Expensify. It looks like you broke the feature two weeks ago. Thanks
lejosm's Review of HoteltonightReviewed on 8/28/18 9:40 PM
Just the worst.
05870587's Review of HoteltonightReviewed on 8/28/18 7:52 PM
This app is awesome. I don’t use any other hotel app and I’ve even stopped using Airbnb — at least not as often.
nicbroad's Review of HoteltonightReviewed on 8/27/18 5:40 AM
Doesn’t work on cell phone networks.
DRL5150's Review of HoteltonightReviewed on 8/26/18 4:41 PM
Why so easy?
pink leaf studio's Review of HoteltonightReviewed on 8/26/18 4:00 PM
I was confused in the beginning about paying upfront. But overall had an amazing experience. My room was way better than I expected. It was huge and had amazing views. I would definitely use Hotel Tonight again!
kmark12's Review of HoteltonightReviewed on 8/26/18 3:27 PM
Amazing, clean, fun with great staff. Can’t recommend this hotel more highly
GreenDark09's Review of HoteltonightReviewed on 8/26/18 1:48 AM
Great app with great deals and very secured and easy to maneuver.
Willy.F's Review of HoteltonightReviewed on 8/26/18 1:29 PM
Great deals in excellent locations at the last minute!
rizzy rob's Review of HoteltonightReviewed on 8/26/18 1:04 AM
This app is all I use, and I travel all around the state I’ve never been dissatisfied or disappointed They are on point with all hotels so far!! Definitely try it out u won’t be disappointed 🔥🔥🔥
Astral boy's Review of HoteltonightReviewed on 8/25/18 9:22 PM
I went to a funeral in Long Island and was not familiar with the area. I clicked on a Hilton that was 20 miles away but found another one 2 min from the funeral. Tried to change but there was no sympathy from the hotel or hotels tonight app. So had to shuttle my disabled sister back-and-forth. Hotels tonight needs much clearer disclaimers. Moving to a different app. thank you.
Maria0136's Review of HoteltonightReviewed on 8/25/18 6:45 PM
Always get the best price on last minute bookings. It’s saved me so many times!!
juanitaval's Review of HoteltonightReviewed on 8/25/18 3:51 AM
This has. Been a very convenient way to travel! Thanks
SyloAnd's Review of HoteltonightReviewed on 8/25/18 3:39 PM
Got in late great service and clean comfortable rooms! Thanks,
Morada1965!'s Review of HoteltonightReviewed on 8/25/18 3:31 PM
Enjoying our Summer mini vacation. This application to book is the easiest and convenient. This is our second time using it. We have not been disappointed.
Sadonofrio's Review of HoteltonightReviewed on 8/25/18 3:15 AM
Why should I use this app if I’m going to end up paying the rack rate along with other potential fees? The premise for this app seemed great but the reality is another story.
Picaman123's Review of HoteltonightReviewed on 8/25/18 12:29 AM
I’ve been a customer for years — great app, awesome company, and nicely curated hotel offerings at good prices. What’s not to love?
booking al's Review of HoteltonightReviewed on 8/24/18 3:35 AM
Cheapest hotels and the quickest time
MAC1983-'s Review of HoteltonightReviewed on 8/24/18 1:18 PM
I book a hotel specifically because it says in the description it has Self Park. I do this because I’m traveling with a bunch of cases and it’s important for me to have the car not only secure but accessible. I get to the hotel they literally say “no we don’t have parking there’s a parking lot in the area couple blocks away”. After hours of debating with Hotel Tonight support they say that there’s nothing they can do because the hotel does offer parking. As in there’s just a parking lot in the area so it offers parking? The parking has zero association with the hotel they don’t stamp your ticket, they don’t communicate with them, they don’t offer you a discount. But somehow according to hotel tonight because there’s a parking lot within a few blocks(like there is in every major city) this hotel offers parking. All of the support people were super rude about it. Clearly one of those companies that not going to fix the problem or give you a refund they would prefer to just argue with you about technicalities.
SueGimp's Review of HoteltonightReviewed on 8/24/18 1:16 PM
Someone recommended the app to me and I do not regret loading it on my phone. It’s simple to use, has a lot to share on hotels and offers great deals. I will continue to use it whenever I travel and will gladly refer it to other people as a great travel tool.
Loum73's Review of HoteltonightReviewed on 8/24/18 10:07 PM
I have booked hotel rooms in NYC using Hotel Tonight a few times, and so far I have enjoyed staying at everyone of these hotels. The prices are unbeatable, and the choices a very good.
Hotchocolate23's Review of HoteltonightReviewed on 8/23/18 4:38 PM
I love the convenience of the HotelTonight app. It is user friendly and has helped me save a lot of money in the long run. It’s a super fun and last minute way to travel. You will definitely enjoy using this app!
TQIC's Review of HoteltonightReviewed on 8/23/18 3:21 PM
This app is freaking awesome, stayed in Vegas at a 4 star hotel for under $100.00 per night.
Jay Ray Vegas's Review of HoteltonightReviewed on 8/23/18 2:33 PM
I’ve used it several times!! Great way to say hundreds of dollars!!!
JPBX2FL's Review of HoteltonightReviewed on 7/3/18 5:09 AM
So far so good
cheeseburgersface's Review of HoteltonightReviewed on 7/3/18 2:13 PM
Absolutely awful customer service - booked using the app and was told I didn’t have a room at check-in - hotel tonight didn’t help me get rebooked and thought that offering me a refund was somehow how a concession based off my experience. Obviously I’m getting a refund - I didn’t stay in the room. I’ll never book through them ever again.
CallaCorinne's Review of HoteltonightReviewed on 7/2/18 9:32 PM
I use this app EVERY time I travel. The deals are incomparable. I just booked a room for $197 that is $282 on Trivago. The concierge service is amazing as well— they’ll call and make you dinner reservations etc.
cant fool me's Review of HoteltonightReviewed on 7/2/18 6:47 AM
How come I knew my review would not be shown?
alsdffgjkk's Review of HoteltonightReviewed on 7/2/18 6:06 PM
Erg slechte app! Kunt maar voor max 2 pers boeken! GEEN GELD TERUG MOGELIJK!!
Soccerboy60's Review of HoteltonightReviewed on 7/2/18 5:17 PM
Rooms are very hip but bathroom/hallways need to be refreshed. Great hotel for kids. Staff is very friendly and helpful
Michelli0707's Review of HoteltonightReviewed on 7/2/18 3:04 PM
I used Hotel Tonight to book a room for this weekend to celebrate my birthday with my family (spouse and toddlers), the reservation was with Gaylord Texan Resort and Convention Center in Grapevine TX, upon completion of my reservation their app tells us to contact the hotel directly for any special request, but upon calling the hotel to ask about a room with 2 queen beds the reservation specialist lady at the hotel was short, saying that I did not book the hotel with them, therefore could not make any request to them and had to contact Hotel Tonight directly and hanged up the phone, I was so taken with the lack of consideration, basic manners and just how bad the customer services was, I decided to call Hotel Tonight to cancel my reservation, since the hotel would not even listen to me because I had used Hotel Tonight services to book, I was then expecting Hotel Tonight to help me alike Booking.com and Orbitz would have done (by the way the price at Hotel Tonight was exactly the same on Booking.com, such a waste to use HT anyways...) anyhow HT customer service was useless, after an hour speaking with different people a girl called Heather said that they could not cancel my reservation and that was it. Worst app ever with the worst customer service too, don’t waste your money, go to Booking.com. PS: they kept my money. It should be illegal. I lost $259.00.
Don~juan's Review of HoteltonightReviewed on 7/1/18 8:33 AM
The Hotel Tonight App is very convenient and helpful. It’s fun looking at all the nice places around the world that we can heat great deals on
Channy6c1's Review of HoteltonightReviewed on 7/1/18 3:04 AM
Room smelt , very loud in hallway, view was of parking garage :( good things , room was nice size, big tv, close to pier 39 at the wharf:)
KstGa's Review of HoteltonightReviewed on 7/1/18 1:18 PM
Lately I e been traveling a lot for work, and it’s usually super last minute. This app always delivers! Most of my travel is to San Francisco, where room rates are ridiculously high, and I can always find a pretty good deal through HT. I like being able to explore hotels outside the big chains, and so far I haven’t had a bad stay!
Scotty BA's Review of HoteltonightReviewed on 6/30/18 6:47 AM
Here is my review .... It pisses me off when I tap on a rate then just before I book the app says the hotel just a “rate change” which of course was an increase from the rate I originally chose. bait and switch bs
Sunshine Marquez's Review of HoteltonightReviewed on 6/30/18 5:22 PM
Always get a good deals from This apps. Thank you
ten fingers of doom's Review of HoteltonightReviewed on 6/30/18 12:46 AM
Good selection, super smooth CX, easy as pie once your payment method is in.
zero Hour Ops's Review of HoteltonightReviewed on 6/30/18 10:00 PM
Hotel Tonight continues to offer amazing deals on great hotels. HT Perks program is a must have...
1BigAl's Review of HoteltonightReviewed on 6/29/18 4:57 AM
For last minute booking a great way to get a better rate - used it several times now
mreea's Review of HoteltonightReviewed on 6/29/18 4:39 PM
However the deals aren’t made for families or more than 2 guests to a room. To see if a hotel has availability for 2 beds, you would have to continue as if you’re booking the room. This should be included as a filter to make it easier to use the app.
Cijf's Review of HoteltonightReviewed on 6/29/18 4:16 AM
The Hotel Tonight app is really easy to navigate and I haven’t had any problems checking in when arriving at the hotel. One BIG problem- there are no options to select what kind of room you want. They should at least let you know what kind of room is available for the price of the booking. We arrived at our hotel today with a room for two single beds when we preferred a room with a queen. Luckily the hotel staff helped us out and arranged for a room with a queen sized bed. This is the second time we’ve experienced this. Not too sure if we’ll use the app for a future booking.
nicknamewithsoccer's Review of HoteltonightReviewed on 6/29/18 2:39 AM
They surprised me connecting to Apple Pay, great app
Coins💜💜💜's Review of HoteltonightReviewed on 6/29/18 1:31 PM
They don’t care. They just want your money. Trust
Arcentales's Review of HoteltonightReviewed on 6/29/18 10:53 PM
I booked a room that was cancelled because of over booking. I was on the phone for an hour and they were not helpful.
Light Interactive Media's Review of HoteltonightReviewed on 6/29/18 10:48 PM
Nothing to see here. Move along...
JPK 3654's Review of HoteltonightReviewed on 6/29/18 10:40 AM
I love hotel Tonight’s service. Impeccable
Travel Guru1's Review of HoteltonightReviewed on 6/28/18 9:23 PM
Rates, customer service, efficiency of App...what else can you ask for? No reason to use other apps when looking for hotels. Hotel Tonight is simply the best!!!
ygiijfed's Review of HoteltonightReviewed on 6/28/18 3:28 PM
I have to admit this place is pretty good. Beds could be a bit more plush, decor a little tacky/outdated/worn, but the location is awesome and the staff are really nice. I feel safe here too. Plus, the price is right considering the spot.
L'il Ting's Review of HoteltonightReviewed on 6/28/18 3:27 PM
I cannot believe this service even existed. It’s so friggin’ impossible to make last minute getaway plans because EVERYTHING is price so dang high! But this is GREAT. The prices are so reasonable. It’s not the money, entirely, though. How can I enjoy the hotel where I’m staying if I know the prices are jacked high just to screw over clients ... thank you for conceptualizing this and executing it so well. #happycamper
vic33838484's Review of HoteltonightReviewed on 6/28/18 12:54 AM
I called customer support, they said they’d email the hotel. And to wait for an hour. I waited 2 hours. Hotel said sorry no reservation. They billed me. I had to drive home 2 hours. Then called credit card company and had to dispute. The cc company gave me money that hotels did Not want to. What a scam.
MyPlateisFullwith2's Review of HoteltonightReviewed on 6/28/18 12:09 AM
Been using this app for about 6 months now and it continues to impress me. The app is easy to use. It’s stays up to date with details and does provide lower rates than the average 3rd party sites like Expedia, kayak, hotels.com. I especially love the fact that I could book last minute hotels and NOT have a two night min required like most sites requires. I appreciated the reviews as well as they are honest perspective. Today, I booked the wrong hotel and called Customer support immediately and they worked with me to get it cancelled so I could book the correct hotel. This is extremely important service for me to be heard and accommodated so quickly. I appreciate your service. Sincerely, A happy customer
Need that number's Review of HoteltonightReviewed on 6/28/18 11:57 AM
veryu happy's Review of HoteltonightReviewed on 6/27/18 8:31 PM
Hotel that was supposed to be hip is a dump. It smells bad, air conditioning so loud, bathroom disgusting. In nyc with no place to stay. And hotel tonight has my money!!!!!!
Sean Carlos's Review of HoteltonightReviewed on 6/27/18 5:00 PM
A lot of times this has the same cost as other sites so you’re not saving anything
Cellobjr's Review of HoteltonightReviewed on 6/27/18 4:24 AM
Nothing but bad experience. Last 4th of July I booked a hotel on this app. Got to the hotel and was told they had no availability. So I had to sleep in my car that night. Me and my 4 kids. Single father! Next morning I told them what happened and all they could say is “we don’t offer refunds” Next event was in Vegas. I thought I’d give it another shot. Same thing happened. Stay away. Save your money and use a different app.
amm063's Review of HoteltonightReviewed on 6/27/18 4:08 AM
Horrible customer service. I booked a room and paid additional to upgrade to a suite. Upon checking in the hotel denied me a suite and said I paid for a normal room. Basically I paid an additional fee for a regular room and received no help from the hotel or this app.
ChicoLocs13's Review of HoteltonightReviewed on 6/27/18 2:05 AM
Awesome support help from John.
fabulos time's Review of HoteltonightReviewed on 6/27/18 1:01 AM
Stayed at Secrets resort in Cancun. We had a fabulous time. The hotel was superb.
?!?!?))'s Review of HoteltonightReviewed on 6/26/18 10:40 PM
I booked a hotel through them and as I was going to my hotel the customer service called me and said they had over booked and the hotel room was no longer available. What! I already had paid and there are no returns on your money. They said we will give you a credit instead. I had to scramble to find a hotel and ended up getting a smokers room when I am not a smoker because all of the hotels in the area were booked. Fast forward to today, I try to use the credit they gave me because it has an expiration date and the app is not user friendly. I accidentally book a hotel because it is so had to use the credit and I call customer service and they say sorry you already booked there is nothing we can do. Really you took my money, gave it an expiration date then can’t apply it to the booking. Poor customer service and they will cancel your hotel and not give you back your money. Beware.
Trippy Pilates Mushrooms's Review of HoteltonightReviewed on 6/26/18 10:13 PM
This app is clutch!
Thekess's Review of HoteltonightReviewed on 6/25/18 8:28 PM
So easy to use and a good value to boot.
AbelRod1's Review of HoteltonightReviewed on 6/25/18 5:44 PM
What a great App, easy to use and the prices were less than any other site. Love it!!!
RCNavia's Review of HoteltonightReviewed on 6/25/18 10:42 AM
Love the convenience of the app and the great last minute deals; I have used other hotel apps and this one surpasses them all.
dickle 1947's Review of HoteltonightReviewed on 6/24/18 8:03 PM
Love hotel tonight. Tell people all about you all the time
yjaek's Review of HoteltonightReviewed on 6/24/18 5:13 PM
I booked a room at Wyndham New Yorker Hotel with a stated price of $154. Hotel Tonight charged an additional fee over $20. After my stay I was assessed an another charge of $31. It is misleading to state the price is $154, and then charge me over $50 in additional fees.
gwunky's Review of HoteltonightReviewed on 6/24/18 4:38 AM
I booked a hotel a few hours before. When we arrived the hotel had no record of our booking and informed us they were completely sold out. I used the live chat to talk to customer service and they refunded in credit. They did note that some hotels do not take credit. I would have preferred our actual money back so that I could use an app I trusted. Luckily we were able to find a hotel that did take credit however it was more expensive which we did have to pay for.
Steve Castaneda 8's Review of HoteltonightReviewed on 6/24/18 4:28 AM
My family have enjoyed this app for several years and it has saved us not only with money but time as well. We Love it, Thank you.
sickofit74's Review of HoteltonightReviewed on 6/24/18 3:40 AM
I booked a room using the app. Went to hotel. There was no reservation and they were sold out. Found another hotel on my own. Contacted HT to make sure I wasn’t going to be charged for the room they “confirmed.” Live chat with someone who kept saying they were working on relocating me. I said I no longer needed their help just confirming I wasn’t paying for the room that wasn’t available. Got a message that I would be getting a credit for the amount of the first room to use in the next year! They charged my credit card $279 for sending me to a hotel with no rooms available!! Unbelievable.
Jennjay1972's Review of HoteltonightReviewed on 6/24/18 1:23 PM
Easy to use, customer support is extremely helpful, friendly and knowledgeable!!! Will recommend to all of my friends and family!!
Jojoqofu's Review of HoteltonightReviewed on 6/23/18 9:24 PM
I use to spend a lot of time booking hotels prior to our trips but I’ve discovered this site is a lot cheaper !! I usually wait till I’m a few hours out and then book. Occasionally will find cheaper prices but not usually. JEG
antiscam1000's Review of HoteltonightReviewed on 6/23/18 7:43 AM
This app is designed to scam people. They don’t let people to remove payment information. Double book people for the same day, don’t allow cancellation even it is app error, and double charge people!!! The are scammers, stay away from this app!!
joni7310's Review of HoteltonightReviewed on 6/23/18 6:16 PM
Their on line booking system works sometimes and sometimes it doesn’t. You need to pay close attention to see if the charge was made on your card as mine never was so I did not have a confirmed reservation like I thought! I had do redo everything and then paid more for the room. Not happy!
Liz Walla Walla's Review of HoteltonightReviewed on 6/23/18 5:56 PM
I have loved this app, short notice or further out has been awesome
Doty 34's Review of HoteltonightReviewed on 6/23/18 1:36 AM
When trying to find hotels with very specific features (i.e. pet-friendly, pool, etc) that one *requires* as opposed to just desires, the app is very frustrating. Only when I did a “weekend getaway” search in San Francisco could I filter and customize. All other peripheral searches (areas surrounding SF) lacked the filtering option. Bottom line: If I can’t take my dog while he’s traveling with me, I’m not staying there, so why make it so hard to filter only for pet-friendly (or other) preferences? ADD FILTERING AND CUSTOMIZATION TO ALL SEARCHES.
Minimizing I's Review of HoteltonightReviewed on 6/23/18 1:10 PM
Frshington's Review of HoteltonightReviewed on 6/23/18 12:07 AM
I called because the app wasn’t working and the representative was extremely unhelpful and then hung up when i asked to speak to a manager.
Sdp008500's Review of HoteltonightReviewed on 6/23/18 12:04 AM
I used Hotel Tonight to book a hotel room 6+ weeks ahead of a planned trip. Due to a family emergency I needed to cancel the trip two and a half weeks ahead of the scheduled stay. I called the hotel directly and they were very understanding and said that they could cancel the reservation with no penalty without issue, they just needed a call from Hotel Tonight because they booked the room on my behalf. After some back and forth I convinced Hotel Tonight to call the hotel and request a cancellation which they did (the hotel of course obliged without issue) but Hotel Tonight has refused to refund my money, instead holding it for “up to one year in the form of a Hotel Tonight credit”. Their proposed solution is unacceptable and I will be following up further but buyer beware. They are adequate for last minute bookings but for anything that is further out than 24 hours, I would highly recommend a company with more common-sense customer service policies such as Expedia, Travelocity, or Orbitz. It’s a shame, they’ve lost a 2+ year customer based on shortsighted and unnecessarily restrictive policies.
Sefxpanther's Review of HoteltonightReviewed on 6/22/18 7:26 AM
Very convenient, would like all reviews to be accessible and consistent under each hotel -the good and bad Sometimes can be misleading . Customer service is very helpful.
peteheat's Review of HoteltonightReviewed on 6/22/18 5:14 PM
I booked 2 rooms in a good hotel (Pod Brooklyn) at a great rate ($120 night) through Hotel Tonight, and started off happy with my first experience with this app. I was asked at the hotel to put up a credit card for incidentals, and was told that I would be charged a $30 hold per room that would be refunded at the end of my stay. After my stay, the hold was refunded, but I was charged a surprise $10 “service fee” per room by the hotel that was not disclosed to me when I gave them my card, and was also not included in the summary of charges that Hotel Tonight emailed to me. Shady! I messaged Hotel Tonight’s customer service team about it in a chat, and was told by a cheerful and condescending agent that the fee was disclosed up front plainly when I booked the room. But I never saw it, and it was not included in the price the app quoted me, or in the total coat for the room that Hotel Tonight emailed me, so it was quoted plainly and up front at all. Apparently details of the fee is buried in the “Need to Know” section of the hotel listing, and never included in any of the summaries. This is BS! Hotel Tonight clearly hid the fee from the totals they quoted me to make it seem like I was getting the room for a cheaper rate through the app than it actually costs in the end. For the price I paid including this hidden “Service Fee” I could have just booked directly with the hotel or used another more honest service like kayak.com or Travelocity to get a discounted rate. I appreciate transparency and honesty from a company, and Hotel Tonight has displayed neither of these qualities. I don’t plan on using them again, and would caution others not to use them either. If you do book a room through Hotel Tonight, be sure to check the “Need to Know” section for each hotel, and calculate on your own the real price of the room you are booking, because apparently Hotel Tonight is too afraid or too dishonest to tell you the true cost of booking a room with their service.
Villa5250's Review of HoteltonightReviewed on 6/22/18 4:35 AM
This app is amazing at last minute deals. It is way to use and understand. I would recommend it to anyone who wants a quality hotel at a reasonable price.
Karinadz's Review of HoteltonightReviewed on 6/22/18 4:20 AM
Best prices hands down but wait until day of
ndgas's Review of HoteltonightReviewed on 6/22/18 2:38 AM
People great. Room nice. However there were blank hairs in the shower and sink. Gross to say the least. Too bad because everything else was great.
tshelton17's Review of HoteltonightReviewed on 6/22/18 1:11 AM
Easy to use! Great!
Aerous's Review of HoteltonightReviewed on 6/22/18 11:23 PM
To be fair, their Terms and Conditions do state that you might need to pay extra. But, 50% more than advertised? Total bulls**t and they know it. Tried calling customer support about this, but they just waive their “u agreed to it, go f**k urself” in my face. Sure, but not gonna use your trash app again.
THS90's Review of HoteltonightReviewed on 6/21/18 7:23 PM
You guys absolutely nailed it. Beautiful app and insanely easy to use. Gorgeous photos optimized for iPhone X and even a 3D flyover so I can see the exact surroundings of the hotel without even leaving the app. Apple Pay is especially nice. Finding the room, booking right on the app and adding to my calendar in one tap is perfect. Only app I’ll use.
gponia's Review of HoteltonightReviewed on 6/21/18 2:28 AM
Super Appli ! J’ai pu dormir au Parker Hôtel de NYC pour un prix dérisoire avec surcallement en Junior Suite et vue sur Central Park - INCROYABLE !! Merci HotelTonight
dt8558's Review of HoteltonightReviewed on 6/21/18 1:00 PM
I have been using hotels tonight for 3 years now and love it. If you don’t like to plan far in advance and like to stay at unique and interesting hotels you cannot go wrong. I have stayed in rooms typically over 450-500 a night for 150 bucks or less. I recommend this app to anyone I know that travels.
jerseybell's Review of HoteltonightReviewed on 6/20/18 6:06 PM
I give this no stars, but it made me select one to submit the review. This is horrible. You won’t acknowledge a glitch in your system that caused my reservation to be the wrong date and the “credit” you applied can’t be used at any of the hotels I am trying to use it with. I can’t even find a hotel I don’t want to stay at that will take the credits. Your people just keep saying it’s policy. They hotel I booked was willing to just move the reservation to the correct date but you wouldn’t work with them or me. Worst customer service ever.
24674357's Review of HoteltonightReviewed on 6/20/18 6:01 PM
I like using this service, but I find the way they hide extra fees to be unethical. You need to slide all the way past reviews to see how much the hotel will add on. Sometimes those are hefty. Bad form.
happytravel gal's Review of HoteltonightReviewed on 6/20/18 3:50 AM
Super great app for traveling cross country when you are not sure exactly where you will be each night. Lots of choices and really nice hotels.
nizar smith's Review of HoteltonightReviewed on 6/20/18 1:15 AM
Great service Great people Love it
Cullen and Ailsa's Review of HoteltonightReviewed on 6/19/18 4:59 PM
mihorne09's Review of HoteltonightReviewed on 6/19/18 4:21 PM
I would give this app 5 stars for ease of use and the deals I am able to get. I travel weekly and stay places last minute. The one drawback is that I’ve hit multiple HT points levels and each time I’m told I would be getting an email with a $30 coupon and have never received it once even after contacting customer support I was told I should be getting them and that the ones I’ve gotten in the past expired again which I never received.
SF 20 Something's Review of HoteltonightReviewed on 6/19/18 3:48 AM
Great app generally but crashes every time I try to click into the maxwell hotel in NYC so cant book...
SL1's Review of HoteltonightReviewed on 6/19/18 2:59 AM
I needed to book a hotel in Palo Alto but the lowest room rate was $449!! I waited to book until the day before and got a great rate of $299/night at the same hotel I was looking at. Checked in no problem got an upgrade to a suite and I’m super happy. Hotel tonight rocks!
IvoRee242's Review of HoteltonightReviewed on 6/19/18 12:43 PM
Hi I like the App but I can’t figure out how to change the number of people from 2 to 3. Thanks Ivory
T.Jaxon's Review of HoteltonightReviewed on 12/31/18 12:47 PM
I love the flexibility of finding a hotel the night I need it, and have found some hidden gems with Hotel Tonight.
MamaKat777!'s Review of HoteltonightReviewed on 12/31/18 12:47 PM
Nancy at the front desk was great. She went beyond customer service!
lainey from Lewistown's Review of HoteltonightReviewed on 12/31/18 12:47 PM
We stayed here 2 times within a week and it was not the greatest experience. The first night the cooling system was completely off , and the room was soooo hot , smoke billowing from the room beside us that I had to call about . The next week , we returned from a trip to the Caribbean, didn’t get into the room until 3 am and the floor was soaked and ceiling was dripping water ... not what I expected from Hotels tonight .. but Hotels tonight use to be what it is named for ... Hotels tonight .. one night .. now it is a free for all In rooms ... getting ready to switch to something else ... so disappointed.. 2 weeks ago we stayed at a hotel in Hershey and there was dog hair all through the bed ... apparently you lost the quality of what we thought Hotels tonight was all about ...
loviestorpid's Review of HoteltonightReviewed on 12/31/18 12:47 PM
Easy and quick!! Best app I have used. And I get points and always a good room if your not to cheap! Lol
CalirforniaKing's Review of HoteltonightReviewed on 12/30/18 12:38 PM
Stay away! Delete the shameful app! There are other much better apps to get good deals & to enjoy better traveling experience! Garbage customer service and fraudulent business model full of no grantees of what to expect in the booked rooms.. moreover, the rates are much more expensive than other hotel booking mobile applications outlets. I had 2 terrible shameful experiences in bookings in the cities of London & Cannes with customer service.. they were passive aggressive & rude.. they were not helpful .. one time the customer service agent named “Edwin” was shameful very rude & didn’t care that were left stranded with no place to sleep at after the hotel cancelled the booking. Edwin told us that he was going to “make us a favor”!! Another bad experience we had in London in a so called “Lux” hotel that were grunted to get a room with an area of 2 sq m but what we had was 12-14 sq m with ugly looking interior in the basement! Shame on ugly HTonight team!
Lmonty4's Review of HoteltonightReviewed on 12/30/18 12:38 PM
Hotel Tonight mentioned to call a hotel number to check in after 6pm. I called the number and was unable to check in and then called multiple reps and they blamed me for not calling before 6pm to check in. The description never stated to call in before a certain time and the rep blamed me for not assuming to call in advance. Conveniently after talking with there team the wording changed on there app description. Luckily I took a screenshot of the original working to expose their complete lack of transparency. Be super cautious before booking your stay with this apps. It’s worth going directly to the hotel as Hotel Tonight does not accept any responsibility for their mistakes.
bohemianfox's Review of HoteltonightReviewed on 12/30/18 12:38 PM
The app is easy to use and book your hotel. Tip: If you see a hotel room you love, you should book right away! I lost 6 hotels to others within a 20 minutes time span.
Simmer023's Review of HoteltonightReviewed on 12/30/18 12:38 PM
Great precise as always
1stRoyal73's Review of HoteltonightReviewed on 12/30/18 12:38 PM
Best app for last minute booking, they’re always cheaper than the hotels prices.
hondact's Review of HoteltonightReviewed on 12/30/18 12:38 PM
It has been simple to look for hotels around my destination using this app
Grant Bushman's Review of HoteltonightReviewed on 12/29/18 11:56 AM
Easy interface, great look and feel
Brain Master's Review of HoteltonightReviewed on 12/29/18 11:56 AM
As I chase my children up and down the California coast to celebrate the holidays, hotels tonight allows me flexibility and the certainty I can get a good nights sleep on my route.
ypodemsky's Review of HoteltonightReviewed on 12/29/18 11:56 AM
Had a order for the wrong date by one day, asked for a change of date. Got useless in app points. Requests a refund to the card. Was told it’s not possible anymore. Just used Expedia or something else...
route80traveller's Review of HoteltonightReviewed on 12/29/18 11:56 AM
Your app should be able to book 2 rooms at a time! Or add one like Hotwire!
Patsy Ono's Review of HoteltonightReviewed on 12/29/18 11:56 AM
I love using this app! It makes finding a room wherever I’m at so easy and convenient and the prices are just ridiculous!!
Zar Z's Review of HoteltonightReviewed on 12/29/18 11:56 AM
It’s hard to book more than one more at a time
luvnlifein303's Review of HoteltonightReviewed on 12/29/18 11:56 AM
I got stuck in Dallas at midnight and booked a hotel through the hotelstonight app. When I got there, they had no rooms. No less then 40 people were stranded without rooms. I checked the app for other hotels in the area and the app showed availability. Instead of taking a chance, I called the hotels and all were full. Not sure whose fault, the app or the hotel, but someone needs to fix this issue. I had to spend $50 on Uber rides to go 20 miles away from the airport.
LasVegasbbw's Review of HoteltonightReviewed on 12/29/18 11:56 AM
Really is a great app and product
Ksksks33's Review of HoteltonightReviewed on 12/29/18 11:56 AM
Thanks to Diego, our booking was exactly what it needed to be. Listened to the question, sought a solution, followed through and followed up.
jcoco305's Review of HoteltonightReviewed on 12/29/18 11:56 AM
Love love love hotel tonight
Toddster64's Review of HoteltonightReviewed on 12/29/18 11:56 AM
Hats off to both the app designers as well as the creators of this amazing service. Not only are the prices indeed spot-on; the choices based on quality and location are readily discernible and you can make a decision in a couple of minutes, versus other sites that seem to push certain choices that aren’t necessarily in your best interest. I’ve booked twice with this app, and I can say without doubt it’s already my favorite travel planning tool.
suemals's Review of HoteltonightReviewed on 12/29/18 11:56 AM
Not any options for a family of four. Taking a gamble by booking and hoping they can fit us all in a room.
Jmss00008's Review of HoteltonightReviewed on 12/29/18 11:56 AM
Only works in some U.S cities and Canada. Doesn’t work while traveling to Asia ( can’t find anything in Tokyo, Seoul, Taiwan, and Bangkok)
poorexecution19's Review of HoteltonightReviewed on 12/29/18 11:56 AM
Worst hotel ever. Pictures don’t match, dirty rooms, homeless people in the lobby. Run. Scam. Hotels Tonight should treat us better. EPIC fail on every level.
maddiepie4's Review of HoteltonightReviewed on 12/29/18 11:56 AM
Hotel tonight is such a great company! It’s easy to book, the hotels are great, and their support system is amazing!
zachd123456's Review of HoteltonightReviewed on 12/29/18 11:56 AM
Found the most reasonably priced hotel on a roadtrip through the app for $75. After checking in, found out there was an additional $13 parking fee and $50 pet fee. Feel deceived and taken advantage of. Was told by support that things were listed, but they were on a secondary page not displayed prior to booking unless the user clicks “more details”
brettyja's Review of HoteltonightReviewed on 12/29/18 11:56 AM
I had an issue with a reservation (my fault) and Andres in customer service was so helpful and nice. Highly recommend Hotels Tonight!
teresalerma's Review of HoteltonightReviewed on 12/29/18 11:56 AM
Lack of customer service. I had called the 800 number provided, it had taken 30 mins to speak with a representative to cancel reservations due to hotel not fit for children. The representative had stated he had done “everything he can however was unable to cancel reservation” I chatted with someone via message board. While he was attempting to cancel, again waiting for another 30 mins. At this point I called the hotel myself. There the rep was able to honor a cancellation right on the spot. Finally hoteltonight rep had honored a credit! A credit I may add was less than what was initially charged!
JimBgold's Review of HoteltonightReviewed on 12/29/18 11:56 AM
This has to be the worst hotel I’ve ever stayed in they say it’s a double bed it’s a single and a quarter
LauraLaura0808's Review of HoteltonightReviewed on 12/29/18 11:56 AM
I love this app as my husband and I travel a lot, and on short notice. The choices are all great with honest systems, from “basic” to “solid” to “luxe” to “high roller”, and others. Not knowing anything about the area we are going to, I depend on this rating system to guide me. There’s no price tag I can put on that. The prices are fantastic, and the selection of hotels is not overwhelming. I can’t stop raving about HotelTonight. It’s saved me hours of searching, and it’s one of my main tools in traveling.
Mobile Milone's Review of HoteltonightReviewed on 12/29/18 11:56 AM
I always use Hotels Tonight App. They simplify my search down to the quality hotels with the best discounts. It’s so easy to use it makes price comparing fun. Other site overwhelm me with options and suggest places or locations I’m not interested in. When I made an error in booking they helped me correct it asap. I’ve even used it to book hotels for other people. And while traveling in Italy we got 5 star hotels for a steal! Honestly my favorite app for look and feel and ease of use. I’ll never travel with out it!
Moab1464's Review of HoteltonightReviewed on 12/29/18 11:56 AM
I used this app a few times- the prices are EXACTLY the same as Expedia or Priceline plus it’s even worse than those sites cuz you can’t cancel once booked and you don’t really know what type of room you’ll be getting. They make these different levels for you to achieve to get discounts which is all not true the prices are not any better than what you’ll find online.
dom newell's Review of HoteltonightReviewed on 12/26/18 12:20 PM
Literally the best app of all time. Has saved me countless stress and money cant say enough. Thank you hotels tonight!
Stealth HJK's Review of HoteltonightReviewed on 12/26/18 12:20 PM
I use to use Hotwire and Priceline but now I only use this Hotels tonight.
Havok1010's Review of HoteltonightReviewed on 12/25/18 12:40 PM
Easy app to navigate, great deals, the best.
evbeck3's Review of HoteltonightReviewed on 12/25/18 12:40 PM
Hotels Tonight has proven to be my go-to, not just for booking in my own city, but also as a fail-safe recommendation to friends and family when they visit San Francisco. Several of them have told me downloading the app has come in handy for business trips as well as family vacations across the country. I’d give the app six stars if I could, but for now five will do.
WiserDan's Review of HoteltonightReviewed on 12/25/18 12:40 PM
They cancelled my booking 5 days before check-in over peak season (Christmas) without providing an alternative option as everything else was sold out or three times the price.
Whitehalls's Review of HoteltonightReviewed on 12/25/18 12:40 PM
We've used this app for both last minute reservations on road trips and planned ahead vacations. Saved a ton of ton, love it!
NYCLwando's Review of HoteltonightReviewed on 12/25/18 12:40 PM
I’ve scored great deals. The app is easy to navigate.
Jason&JaylenesMama's Review of HoteltonightReviewed on 12/25/18 12:40 PM
I rent hotels maybe like 4-5 times a month due to my long drive home from work. Those times are mostly used to rest/ get a break from driving far and dealing with 3 hrs in traffic. I always get the same hotels near by and so far this app is a little cheaper then most .. same hotels, same service, same room but just a few dollars off
Vee132045's Review of HoteltonightReviewed on 12/25/18 12:40 PM
Best app to use on a quick night in.
ramginjet's Review of HoteltonightReviewed on 12/25/18 12:40 PM
What an awesome app and thank you to the girl who recommended the app to us
Micahrae's Review of HoteltonightReviewed on 12/23/18 12:34 PM
I am always traveling for my job. It’s so fun to see what deals I can find. I am super excited about an upcoming trip to Laguna Beach and so happy about the $700 I saved on my booking!!!!
Crystalbellenyc's Review of HoteltonightReviewed on 12/23/18 12:34 PM
Always has the best rate. Only flaw is that you cannot book a pet through the app and you have to double check bed options.
Lemmonlimey's Review of HoteltonightReviewed on 12/23/18 12:34 PM
This app is simple and efficient at finding good deals where you need to be
Cargo45's Review of HoteltonightReviewed on 12/22/18 11:56 AM
We booked a hotel and when we arrived the hotel added $50 of extra charges. I try cancelling but Hotel Tonight refuses to give me my money back. They repeated their policy that there are no refunds, so basically they keep my money no matter what even when the hotel does whatever they want. Never using this company again.
Gonzolubel's Review of HoteltonightReviewed on 12/22/18 11:56 AM
This app is amazing, wish that customer service wasn’t so terrible to complement it. I’ve had such a bad experience with the in-app customer service.
Amberleebeauty's Review of HoteltonightReviewed on 12/22/18 11:56 AM
Love this app! Always comes in clutch when traveling on the fly.
Ktalk's Review of HoteltonightReviewed on 12/22/18 11:56 AM
This is all we use, and we travel A LOT! I wonky wish they expanded to more areas. We would vet so broke though. Lol
Dino Ninja 👏's Review of HoteltonightReviewed on 12/22/18 11:56 AM
Great prices and easy to use and accurate reviews. Love using the day of when arriving into a city on business.
jow blow 137's Review of HoteltonightReviewed on 12/22/18 11:56 AM
I had an horrific experience with this site and I don’t even know how or where to begin... that was until I spoke with one of the senior officials named Luna whom was a tremendous asset! He not only helped receive the necessary compensation for the debacle the had taken place the previous night, he helped me find a room close to where I needed to be the following day and saw it all the way through until the end of the check-in to insure that I was well taken care of and well on my way to my new job and did so with courteousness, professionalism and helpfulness unprecedented. I am grateful for Mr. Luna and all the help I received at Hotels Tonight. I suggest and request this site to anyone and everyone looking for a great deal and an easy booking - 5 STARS AND 2 thumbs up 👍👍
Grsnny Beth's Review of HoteltonightReviewed on 12/22/18 11:56 AM
Lovely hotel, very quiet and the restaurants are fabulous!
NCBrutus's Review of HoteltonightReviewed on 12/22/18 11:56 AM
Super helpful when I made a mistake. Thanks for the help and easy. Save a lot of money through the app.
EvanderTheBlackMan12345678920's Review of HoteltonightReviewed on 12/22/18 11:56 AM
This app has saved me on numerous occasions. 10/10 would and HAVE recommended it to friends and family Must download
Qiitxx's Review of HoteltonightReviewed on 12/22/18 11:56 AM
Too many hoops to jump through. I was tempted to just forget it and use somebody else
Thesebzzzz's Review of HoteltonightReviewed on 12/22/18 11:56 AM
I use this app everytime and have not had a problem yet. Thank you hotels tonight!
Monica's ds's Review of HoteltonightReviewed on 12/22/18 11:56 AM
What would I do without this app?!! It’s great. My favorite hotels are always on it and it’s quick and easy!
vazip's Review of HoteltonightReviewed on 12/22/18 11:56 AM
Good rates at good locations
Fallllllyyynnn's Review of HoteltonightReviewed on 12/22/18 11:56 AM
Been using this app for years!!! It’s amazing for business trips and quick getaways. ❤️ I always recommend it, plus occasionally you get upgraded to a suite which is always a pleasant surprise
MillieCortez71's Review of HoteltonightReviewed on 12/22/18 11:56 AM
The staff is amazing. Very friendly. The hotel is clean, bed is comfortable and bathroom is awesome. Would definitely recommend.
Sombra9Lobo's Review of HoteltonightReviewed on 12/22/18 11:56 AM
Needs a filter to be able to reserve a handicap accessible room.
Ohshedopeerz's Review of HoteltonightReviewed on 12/22/18 11:56 AM
I love using this app
jakii10's Review of HoteltonightReviewed on 12/19/18 12:39 PM
I booked using this app when i arrived to the hotel they said i did not have a reservation after showing the charge n confirmation email then i got my room key which the room was given to a couple by mistake so i ended up in their room which was a one bed when i had paid for two beds then i was offered a discount by the manager which i still have not received so i contact customer support so they can help me and they tell me oh we cant help you because they marked you as a no show so u have to deal with it on ur own... well thats great u "help book" and charge the credit card right away but then cant help... horrible experience and horrible customer support
miltspics's Review of HoteltonightReviewed on 12/19/18 12:39 PM
Easy to process and quick to complete just the way I like it
Liz Brack/ Liz Flock's Review of HoteltonightReviewed on 12/18/18 12:35 PM
First app that means what it says and exceeds expectations...!
DillaSoCal's Review of HoteltonightReviewed on 12/18/18 12:35 PM
Best hotel booking app. Easy to use. Great customer service. Good deals. Thank you 🙏🏼
terryod2's Review of HoteltonightReviewed on 12/18/18 12:35 PM
Easy to use that I almost always use it for last minute bookings and more more often for all my bookings
LADubs's Review of HoteltonightReviewed on 12/18/18 12:35 PM
The best app for great rates on last minute bookings!
Cigward's Review of HoteltonightReviewed on 12/18/18 12:35 PM
Amazing prices and someone to assist you on the app for ANYTHING you need around the clock. I don’t know who wouldn’t use this app.
seinor adviser's Review of HoteltonightReviewed on 12/17/18 12:45 PM
Unfortunately my booking was on a no cancelation basis and the hotel swimming pool was adjacent to a construction zone . The loud banging , back up alarms and contraction workers glaring at The women any time they would go into the pool made many feel uncomfortable. So the pool would not be used.if we would have known the privacy of the pool area was it in a construction site we never would have stayed here.
Unwillfully's Review of HoteltonightReviewed on 12/17/18 12:45 PM
My first experience will be my last. After checking out on what seemed like a great deal. You add in taxes and “booking fee” at hotel. Turns out the hotels daily rate would have been cheaper. Its a scam, my guess is the app uses various third party partners like expedia and just white labels it all under Hotels Tonight. Even then, with the hidden fees you are much better using Airbnb or using one of those third party partners direct.
T Rothrock's Review of HoteltonightReviewed on 12/17/18 12:45 PM
This app allows us to be much more spontaneous, which is its main benefit. The added bonus is you usually get a better price!
Poile24's Review of HoteltonightReviewed on 12/17/18 12:45 PM
Buggy app can’t log in. Tried different methods. Does not update data often enough when booking
A753864's Review of HoteltonightReviewed on 12/17/18 12:45 PM
Spent a lot of nights here over the course of a year, in and out of town while visiting my college kids. It’s the brightest, coolest hotel and the best individualized service I’ve experienced anywhere.
Tanders1961's Review of HoteltonightReviewed on 12/17/18 12:45 PM
CROOKS! DO NOT USE THIS COMPANY! This company is far from ethical. They should be reported. They claim I booked the SAME substandard hotel within a 2-hour period and would not refund either of the alleged TWO bookings...even though I had NO cell service when this allegedly occurred. They will not work with me and I am now forced into a dispute with my Visa company.
Marta2222's Review of HoteltonightReviewed on 12/16/18 12:41 PM
I got double charged for a room and no follow up, no refund from with the hotel or hotels tonight.
misskatcruz's Review of HoteltonightReviewed on 12/16/18 12:41 PM
I travel frequently and can always count on HotelTonight for the best deals and prices; even when last minute. It pays off to keep booking and reach higher levels! The deals and services are worth it.
Mmpisa22's Review of HoteltonightReviewed on 12/16/18 12:41 PM
So user friendly and great rates!!!
zoeyannorah's Review of HoteltonightReviewed on 12/16/18 12:41 PM
Super helpful and competitive when it comes to making sure you get the lowest price for the best places that they can.
n greg's Review of HoteltonightReviewed on 12/16/18 12:41 PM
This app is excellent if you are like me, a traveler that likes to free wheel my trips without advance reservations. Good rooms for good prices.
Dinodman's Review of HoteltonightReviewed on 12/16/18 12:41 PM
Perfect place to stay during my layover in LAX.
happy04109106's Review of HoteltonightReviewed on 12/16/18 12:41 PM
They go over and beyond to help you . I had one guy I believe his name was Jose I may be wrong but he really made my day . I had a slight problem but he took care of that I will forever use this 3rd party to book
AggieKDP's Review of HoteltonightReviewed on 12/16/18 12:41 PM
I’ve had nothing but great experiences using HT! The one and only time I thought I found a better hotel rate using a different site, I quickly realized the fees on the other site were ridiculously high! With HT that is never the case! HT wins every time!
joziah17's Review of HoteltonightReviewed on 12/16/18 12:41 PM
Last minute deals this is the place took book or book ahead your preferences thanks mantel tonight
Maryhad3litalambs's Review of HoteltonightReviewed on 12/16/18 12:41 PM
The surrounding area does not give this place justice. It’s clean, nice, staff and service is great! Awesome price too!
borigaca's Review of HoteltonightReviewed on 12/16/18 12:41 PM
Love this app. The simplest and the most convenient way to find and book hotel without any prior arrangements. The best!!!
mr Champagne papiiiii's Review of HoteltonightReviewed on 12/16/18 12:41 PM
Love this app. I travel to many states, & country’s & I always find great deals & room prices. If your a person that procrastinates Thats okay. I recommend to buy the room the day of or a night before
ošeha's Review of HoteltonightReviewed on 12/16/18 12:41 PM
This app has the Best Prices when you need to stay for a night or two. Absolutely recommend to everyone
pirrucc's Review of HoteltonightReviewed on 12/16/18 12:41 PM
App keeps saying I need to sign in. Well I’m already signed in. Can’t use Apple Pay, can’t use PayPal, can’t use a credit card. Don’t bother If you need a hotel in a rush.
Hghghfhfhfhjfjf's Review of HoteltonightReviewed on 12/16/18 12:41 PM
Very slick interface, but useless if the hotel property info on the app is incorrect or incomplete. Example, limited airport shuttle hours not disclosed. Stranded at the airport facing a $40 Uber at midnight, ask me how I know. They will disclaim responsibility for the incorrect info. Check important details with the hotel corporate website directly. Funny, if you bother to do this, the rate is often the same anyway, so why would I bother with this app anyway?
dballski's Review of HoteltonightReviewed on 12/16/18 12:41 PM
daddy dr's Review of HoteltonightReviewed on 12/16/18 12:41 PM
Disappointed that I wasn’t able to use the second card with more points. Seems to have been a glitch
PMF243's Review of HoteltonightReviewed on 12/16/18 12:41 PM
Smokes4483's Review of HoteltonightReviewed on 12/16/18 12:41 PM
This app brings an incredible customer experience that should be the envy of every other hospitality app or service out there. The perks are great too as you advance through the tiers. The concierge service is fantastic - hats off to both Parker and Rebecca from the customer experience team who on more than one occasion have gone above and beyond. This seems to be their company model, above and beyond. Definitely recommended for anyone who travels frequently or has to make last minute reservations.
hangoutinpdx's Review of HoteltonightReviewed on 12/16/18 12:41 PM
Quite possibly one of the easiest travel-related apps to use with outstanding customer service.
space time travele's Review of HoteltonightReviewed on 12/16/18 12:41 PM
I always get last minute deals that seem fair. They also make it easy to sign on and stack up credits. Other sites and apps make it difficult.
Subvertio's Review of HoteltonightReviewed on 12/16/18 12:41 PM
The cost of my hotel savings was grossly offset by the ride sharing app costs due to inaccurately reporting distance from Seattle Airport to Red Line Inn & Suites. Hotel Tonight App said 9.4 miles, actual distance was almost twice as far doubling my transportation costs. Be very careful and check distances if you have a tight layover or travel schedule because you will either miss your flight or miscalculate ride sharing app costs. It maybe better paying regular price for a hotel that is closer instead of trusting the distance accuracy in hotels tonight app. With my costs on travel I could have had a $200 a night room with a free airport shuttle, and less travel time to airport. So in other words I spent more on travel to hotel than the actual hotel.
Farrah1278's Review of HoteltonightReviewed on 12/16/18 12:41 PM
I absolutely LOVE this app!!! My concierge service is amazing and I always walk away extremely happy and satisfied.
PlayadelParis's Review of HoteltonightReviewed on 12/15/18 12:14 PM
Historical Inn conveniently located in this beautiful town off of Highway 81. Quiet and peaceful- great walking and lovely shops and restaurants.
stringer122's Review of HoteltonightReviewed on 12/15/18 12:14 PM
KatheF.'s Review of HoteltonightReviewed on 12/13/18 12:22 PM
Great deals and fantastic customer service!!!
PoopCoxk's Review of HoteltonightReviewed on 12/13/18 12:22 PM
mean guy on phone deceives us 🥴
SP Oside's Review of HoteltonightReviewed on 12/13/18 12:22 PM
Needed a hotel in LA on Fri Nov 30th for a work event. Saw a deal using the “Today’s Daily Drop” feature that I liked and booked it. Arrived at the hotel later that night to check in and there was no reservation. After multiple phone calls and a VERY helpful hotel manager, I found out Hotel Tonight booked it for Dec 28th. Still trying to get a full refund. Horrible customer service. STAY AWAY FROM THIS APP!!!
TinCan42's Review of HoteltonightReviewed on 12/13/18 12:22 PM
Easily my favorite hotel booking app.
Dave1kpd's Review of HoteltonightReviewed on 12/13/18 12:22 PM
Great rates, especially last minute. Checkout on this app is also 3X faster than booking or hotels.com. Since we started using this app a few months ago, we haven’t used anything else since.
Matty Drums's Review of HoteltonightReviewed on 12/13/18 12:22 PM
Filters, maps, pricing, this app has everything you need and doesn’t try to throw added nonsense at you. It’s the right tool for the consummate traveler.
ShaeEvaScott's Review of HoteltonightReviewed on 12/13/18 12:22 PM
Very frustrating to use this app. Not user friendly in my opinion.
James 747's Review of HoteltonightReviewed on 12/13/18 12:22 PM
App requires you to sign in and sign out while using iOS. Nowhere on the app is that indicated. Lost out on the daily deal which ended up increasing the price by $50.
Zoe and Xan's Mom's Review of HoteltonightReviewed on 12/13/18 12:22 PM
Best rates, fast service- Perfection
ajtoce's Review of HoteltonightReviewed on 12/13/18 12:22 PM
This app does exactly like it says: finds you great deals! Not a good planner? Get this app.
Raven's Claw's Review of HoteltonightReviewed on 12/13/18 12:22 PM
I could not get the best rate but your Support rep gave me a $25 coupon for my inconvenience. He was very patient and provided great service. Thank you, EE
Coolcat71381's Review of HoteltonightReviewed on 12/13/18 12:22 PM
Everything is so much cheaper when I go through you guys. My bank account loves you.
atlas salsa's Review of HoteltonightReviewed on 12/13/18 12:22 PM
I searched for a hotel in a specific city and nestled in among all the results for that city was a hotel 35 miles away. This particular hotel was the “deal of the day” and it had good reviews so I booked it. Only then I realized it was nowhere near where I needed it to be. This is fine but they 100% will not give a refund for any reason so I’m screwed. This bugs me. They are specifically pushing you to book stuff you can’t use. I like giving my business to companies that are reasonable about refunds when mistakes are made (particularly when I’m happy to book another hotel for the same night). This will probably be a dealbreaker for me ever using the app again.
rhndi's Review of HoteltonightReviewed on 12/13/18 12:22 PM
I have booked through this app several times and can confirm that you receive better rates than through the hotels directly. I have never had an issue at check in. No waiting on the phone for booking. This app makes the process quick and easy. Love it!
First Name Jordan's Review of HoteltonightReviewed on 12/13/18 12:22 PM
I always use this app for last minute bookings and have never been disappointed!! Great hotels at great prices. Will continues to use and recommend to Friends.
KHF423's Review of HoteltonightReviewed on 12/13/18 12:22 PM
If you are a frequent traveler - and one with lots of last minute plans, this is for you. Super easy app and customer service is excellent, should you need to contact a live person for some reason. I started using this app for biz travel but use it for leisure as well now. Has made my work travel lots easier. Thank you Hotel Tonight.
Yettie1965's Review of HoteltonightReviewed on 12/13/18 12:22 PM
It’s a Honey hole!!!🤙🏼🤙🏼🤙🏼
Threepointplay's Review of HoteltonightReviewed on 12/13/18 12:22 PM
The booking process to make this reservation was awesome!! Lightening fast for my unique reservation request, and the laser sharp technology to make this experience was a pleasure to book. Thank you...E
GaryLeeHall's Review of HoteltonightReviewed on 12/13/18 12:22 PM
Heard of this App. on business wars pod cast. I’ve probably used them a handful of times and every single time it was painless great rooms at a great price.
BossDog4's Review of HoteltonightReviewed on 12/13/18 12:22 PM
By far the best booking experience I have ever had.
Las Vegas Adrain's Review of HoteltonightReviewed on 12/13/18 12:22 PM
Love this app! My favorite app,no doubt!
Kenawak's Review of HoteltonightReviewed on 12/13/18 12:22 PM
The hotel tonight steal my money because there app crash make reservations three time for the same night and they won’t refund me the money, I called them with in 5 mins of the reservation to cancel the reservation and they said they will on refund them the money they can only refund me on of them. But I called the hotel. They said they had no problem refund me the money if book throughly the website. Don’t make the same mistake use the app and book anything for this app. I am a supervisor for Wyndham hotel. Usually three company apps resell you lower deal hotel for experience.
cinnamongirl11's Review of HoteltonightReviewed on 12/13/18 12:22 PM
Griselda at the front desk greets you with a smile and she’s extremely courteous. I find this rare at times so the staff here is becoming very friendly. I met the new manager Alfredo and he’s a charming and delightful person to talk to about your stay at this Inn. He said they are to lake improvements here soon. I posted pictures. The bathrooms are incredibly clean, I wish the microwave was in the lobby. Cute toy store next door and Mexican restaurant within walking distance ! Can’t go wrong gif a short stay here.
mpreviti's Review of HoteltonightReviewed on 12/13/18 12:22 PM
Super easy process. Hassle free.
BReturn's Review of HoteltonightReviewed on 12/13/18 12:22 PM
We almost always use Hotel Tonight. It’s quick, easy and prices are great.
BellJonR's Review of HoteltonightReviewed on 12/13/18 12:22 PM
Forgot my password, the retrieve link doesn’t work. Can’t get anyone to help me. Support is horrible.
Eric Rulez's Review of HoteltonightReviewed on 12/13/18 12:22 PM
I love this form of getting good rates or rooms. Usually you have to book way ahead of time to get a decent rate. This app has saved me numerous times when I’ve needed a room for the night. And quantity is not limited. Every hotel you can imagine and price range.
pic parlor palace's Review of HoteltonightReviewed on 12/13/18 12:22 PM
So I’m looking into hotels and run across this app. Being that I review hotels - I was shocked to notice that my first suggestion for a hotel in my area was “The Lazy H Motel.” Need I say more?
TL Thomas's Review of HoteltonightReviewed on 12/13/18 12:22 PM
This app has proven invaluable over the course of my last few trips. The deals on this app consistently best rates offered on other travel apps such as Expedia, and much to my surprise, in-chain rates offered by apps like Hilton and Marriott. Not sure that I’ve seen too much benefit from the HTPerks reward system quite yet, but always offering the lowest rates has made having this app a must have for the traveler who has to fly at a moments notice.
Cali dani's Review of HoteltonightReviewed on 12/13/18 12:22 PM
Wouldn’t accept cc. Kept saying I wasn’t signed in. Took me 45 min to book on hold with customer service
Liz from Iowa's Review of HoteltonightReviewed on 12/13/18 12:22 PM
The best deals I can get in Chicago are always on Hotel Tonight! Always great hotels for super prices!
Laserspeed's Review of HoteltonightReviewed on 12/13/18 12:22 PM
When you are on the go and have to make last minute travel arrangements it’s the app to have. It nicely shows you a few good options and specifies what they offer in a nutshell. You score great deals here in the app as opposed to booking directly with the hotel. It shows you the best hotels that are offering their best prices.
el walto's Review of HoteltonightReviewed on 12/13/18 12:22 PM
Hotel Tonight has a pretty slick app, but they bumped the price as I was booking and it was just enough to be infuriating but not enough to make me not complete the process as we were booking last minute. Kudos to your smart algorithms, Hotel Tonight! After getting back from our trip, I did a Google Maps search and it did a great job of listing out multiple services with different prices. We could have saved ~$40 a night if I did that instead. I’ll be sure to remember next time. TIL :)
roblox is sucky's Review of HoteltonightReviewed on 12/13/18 12:22 PM
I love how easy it is to browse hotel options with all information provided and just by a swipe, you are done!
GM-200's Review of HoteltonightReviewed on 12/13/18 12:22 PM
Wonderful staff - great accommodations.
towdpoint's Review of HoteltonightReviewed on 12/13/18 12:22 PM
My sister needed a hotel to stay at after a car accident away from home. I booked her first night through the app and suggested she download the app to book subsequent nights!
travelis fun's Review of HoteltonightReviewed on 12/13/18 12:22 PM
So easy to use. Great follow up. Awesome app.
TovaArt's Review of HoteltonightReviewed on 12/13/18 12:22 PM
“Five stars” -BAMSKy©️
Vilyat's Review of HoteltonightReviewed on 12/13/18 12:22 PM
This app is a complete scam. I was charged the moment I booked my hotel and then when I got to the hotel, they said they do not have any paperwork from hoteltonight. Therefore, the hotel charged me at a MUCH higher rate than what I originally booked on the hoteltonight app. I am so disappointed in this app and will never use it again.
dctravelhound's Review of HoteltonightReviewed on 12/13/18 12:22 PM
If you book and need to change anything, you’re stuck. I needed to change the reservation, tried calling the hotel and then went through the app’s chat line. In both cases, the response was “tough luck. You should have known this was non refundable”. Terrible customer service. I will never use again.
rich mke's Review of HoteltonightReviewed on 12/13/18 12:22 PM
So easy to use and with helpful info.
dialedinworldmovement's Review of HoteltonightReviewed on 12/13/18 12:22 PM
Cheapest prices! Blessed
Mini Mooo's Review of HoteltonightReviewed on 12/13/18 12:22 PM
Excellent app! Easy to use!
nycte's Review of HoteltonightReviewed on 12/13/18 12:22 PM
If you’re using a 3rd party booking company, the first thing you should ask yourself is “do these guys provide excellent customer support if something during the stay goes wrong?” The definitive answer here is no for Hotel Tonight - their service team is out to make sure they keep your money at all cost and find any way to disavow blame for a stay that doesn’t deliver on expectations. Would never book with these guys ever again.
bjk on point's Review of HoteltonightReviewed on 12/13/18 12:22 PM
I would highly recommend this app to anybody who is trying to save money and get a great stay at a nice hotel
Jordan Syatt's Review of HoteltonightReviewed on 12/13/18 12:22 PM
I travel constantly. Spend more time in airplanes and hotels than I do in my apartment. Usually 1-2 days in a city, at most, before the next. I’ve gone all over the world, booked as last minute as you could possibly get, and I’ve, literally, never been without a place to stay. Hotel Tonight - bless your magical heart.
scrappy - do's Review of HoteltonightReviewed on 12/13/18 12:22 PM
I travel often by the seat of my pants. This app affords me the luxury of pulling into a city and finding a great deal. I have never been disappointed.
Sammy30736's Review of HoteltonightReviewed on 12/13/18 12:22 PM
Always use it when a hotel is available in the area where I’m staying
HS English Teach's Review of HoteltonightReviewed on 12/13/18 12:22 PM
The hotel was very nice but I need someone from Hotel Tonight to contact me concerning the rate we were charged. We booked through Hotel Tonight and when we arrived at the hotel we found the rate was $21.00 more than we could have gotten right at the hotel. Hotel Tonight advertised that they get you cheaper rates. Why should we book through Hotel Tonight in the future?
bluestmisr's Review of HoteltonightReviewed on 11/9/17 4:59 AM
As an avid traveler this app is a NECESSITY!! Sigh* I’ve now settled. Nonetheless, while in London a few years back I’d booked a room through the app *whilst nursing my barely functioning digestive system* (stomach flu) only to be told in the lobby that my reservation would not be respected, thus, ordaining me and my poor gastrointestinal tract to doom. In comes HotelTonight saving me from bowel hell! Criag and Erica, this being in 2014, practically stayed on the phone with a sickly, frantic me until I was squared away to cause mayhem in another 4star London bathroom. Love this app. Hope those two still work there!! They were so great!
DJWFLORIDA's Review of HoteltonightReviewed on 11/9/17 4:11 PM
Great app. I’ve used it many times and the hotel descriptions have always been accurate.
DragonBones's Review of HoteltonightReviewed on 11/9/17 1:18 AM
Never fails to get a great rate on a top hotel.
DJ YAZ's Review of HoteltonightReviewed on 11/9/17 10:00 PM
Don't smoke?! Well watch listings VERY carefully because in tiny print some say in really vague terms that smoking rooms may be what you get. Spent $140/night for a disgusting smoking room, no refunds or apologies from anyone involved.
lotsatravl's Review of HoteltonightReviewed on 11/8/17 11:06 PM
So easy to use. Great deals. Last minute booking has never been so easy.
zandpr86's Review of HoteltonightReviewed on 11/7/17 7:49 PM
Went on our honeymoon and had to schedule a last minute hotel stay. Had just downloaded the app and figured we’d try it. Found a nice hotel for $133 and stayed there. The hotel billed us $113.xx the next morning for their “Standard” rate along with the $133 from the app by accident. Contacted the app about the discrepancy and why the hotel was cheaper to book through normal routes than through the app. Was told would get. Refund for the $113.xx but never got an answer back about why the normal price was $20 less than the “App discounted rate”. Would not recommend.
Alix V's Review of HoteltonightReviewed on 11/7/17 12:13 AM
My first ever review, of any app...heck of anything. This app saves my ADD constant Last minute trip self. Thx HT
surfinallday!'s Review of HoteltonightReviewed on 11/6/17 5:25 PM
Best App EVER!!! If you like to travel and love great hotels- HotelTonight is a must !!
ari saal's Review of HoteltonightReviewed on 11/6/17 4:02 AM
This is a good app. Innovative when it first arrived. Decent in a pinch. At this stage it needs to offer more and better options. Every discount travel site has easy night of bookings. So this app needs to evolve or just fade away. I love this app... but now it is just “solid” at best, like most of the hotel options.
StacyFamily's Review of HoteltonightReviewed on 11/5/17 6:13 PM
If I'm paying roughly close to the same price I should be able to choose my room type.
3alamaT2012^'s Review of HoteltonightReviewed on 11/5/17 4:21 AM
The first time you may feel you got a good deal but it will bite you. In my case the first booking was all right but the second one was in a major prostitution area that they refused to cancel when I called. I am left with no choice but to dispute it. And on the second attempt I searched for a hotel in the city that I was in but the listing not showing the location clearly displayed a good option that they picked and booked just for the touch of a button only to find out it was 35 miles away. I tried to cancel it immediately but they refused and charged my anyways. I have to dispute the second one too.
Miss_EMAD's Review of HoteltonightReviewed on 11/4/17 9:08 PM
App is not intuitive. Different hotels listed depending upon whether we enter New York, NY or Murray Hill, New York when the latter should be a subset of the former. Sending links to email is inefficient and unnecessary. Scanning new credit card did not work.
Thematt91's Review of HoteltonightReviewed on 11/4/17 8:36 PM
Don’t usually rate apps, but, I️ have to say hotel tonight has made finding and booking last minute and now even a week or two out, hotels a breeze! Been a member for over a year and wouldn’t turn back. Thanks!
Lexstasyxx's Review of HoteltonightReviewed on 11/4/17 1:05 PM
First time using this app, happen to come across it by accident! Booked the same day of our trip, very last minute. We were driving from Pittsburgh to Florida and got a great deal!! We were going to arrive at 5am on Saturday morning but paid for Friday night so we would have a room available to check in and sleep in the morning. The pro’s through the app helped us so quickly!! They called the hotel to let them know we would be arriving late and called to confirm that they received our reservation. I am very grateful! App is easy to use. I was able to find a promo code for $25 off online too! Will use again and recommend.
Peanut1716's Review of HoteltonightReviewed on 11/3/17 8:29 PM
Brilliant app to use for people on the go who can't -- or don't want to -- book ahead.
Spawn and team switching's Review of HoteltonightReviewed on 11/3/17 2:34 PM
Great app with low last minute rates at quality hotels.
asksol's Review of HoteltonightReviewed on 11/23/17 5:04 AM
Check your final price. $88 a night turns into $188 a night at checkout and easy to miss by naive people.
HalovsHalo's Review of HoteltonightReviewed on 11/23/17 3:03 PM
Love love love!!!!
JCHOUS's Review of HoteltonightReviewed on 11/22/17 12:33 PM
I was super happy multi time user. My travel has slowed, So been a while since I used hotels tonight. I tried logging in and now it does not take a password. Instead sends me a code or confirm or something like that to my email and instructions said it was because “no one likes passwords ever” to remember or something like that. So now they said I do jot have to remember password. BUT the problem is that the email NEVER came even after trying several times, checking my junk mail and spam filters, and checking my email address entered. Also I have ZERO problem remembering my passwords because I use a killer app for that. After trying several times I gave up and booked my hotel on Hotwire where at least I know my password works. VERY FRUSTRATING when trying to book a hotel at the last minute on your app. That is what used to be easy.
Joseph Simon USA's Review of HoteltonightReviewed on 11/21/17 12:09 AM
HT Charged my CC 3 times for on night reservation. After several attempts for 10 days to resolve the 2 extra charges issue positively. I have received the following message from the Supervisor “Thank you for your continued patience. After reviewing the chat log and HT account it was confirmed the reservations were all booked for an immediate check-in however the hotel was unable to do so due to official check-in time and date of reservation. At this time we will not be able to refund the 2 reservations. Regards, CX Supervisor Jamie Jamie Customer Experience Supervisor” *Note: In the Hotel is full booked and don’t have a room for you. HT will still charge you for the reservation. **Vert unprofessional and shouldn’t be part of the hospitality business.
Gód's Review of HoteltonightReviewed on 11/21/17 10:32 PM
I love so much this hotel. It's like you come home. Staff is so sweet. Breakfast is outstanding. Tks Laris
Kyle 2617's Review of HoteltonightReviewed on 11/2/17 7:02 PM
Very easy to use!
🆓👌🚣's Review of HoteltonightReviewed on 11/19/17 12:23 AM
With password link. Nice idea, but didn’t happen. I do like enewformat Witt likes in the upper right corner. Very cool...
tkin la's Review of HoteltonightReviewed on 11/18/17 6:36 PM
It would be nice if Hotel Tonight could guarantee a king bed. A queen bed is too small for 2 adults so I’m not able to use this awesome app nearly as often as I’d like.
HaileKofi's Review of HoteltonightReviewed on 11/18/17 6:25 AM
Nicely curated set of hotels with excellent deals
KennethJBrophy's Review of HoteltonightReviewed on 11/18/17 6:22 PM
HotelTonight makes it so easy to book and the photos and reviews are so helpful. The newest upgrades make it even better!
Ponyong888's Review of HoteltonightReviewed on 11/18/17 5:56 PM
Qatar is the richest country where people loves spending yet there’s none of your offers available here.
Angry w/ birds's Review of HoteltonightReviewed on 11/18/17 2:50 PM
The interface was simple and easy to use.
Maximus22's Review of HoteltonightReviewed on 11/18/17 1:54 PM
Although yes, the app itself is beautiful oh for sure. Yes, the rates are sometimes great for nice, downtown, sometimes very upscale hotels. But....they do not take care of their customers. Which is why I will never use them again. On a long drive from Savannah to Orlando one summer night, a friend tried booking a room for us to rest. It was roughly 9pm. We found one for what we though was the same night according to the app and traced the infamous “h”. Well, low and behold the email confirmation said something different. Said it was for the next day. We immediately called to get it fixed but were met with a litany of excuses; “hotel fully booked”, “not up to us”, “up to the hotel”, “call the hotel” blah blah blah. So we tried calling the hotel. They told us that it is actually up to Hotel Tonight that they had the authority to withdraw the payment and either give us a refund or set us up somewhere else. So we called hotel tonight back and told them this. They then said that “who told you that? No sorry, once you trace the “h” that is it there are not refunds”. When they were told that we needed a room TONIGHT not TOMORROW and that the app initially clearly indicated that we were tracing the “h” for TONIGHT, they said that “the app never lies” and in essence we were the ones sorely mistaken. While true it was late, 9pm, dark, my eyes do not lie. I double checked that confirmation screen and the date was for TONIGHT. So after about an hour of getting no where with their customer service and managers, we ended up using another app to find a place. At one point a manager even told us “if you traced the “h” that means you knew it was for tomorrow” LOL. Yeah when the app said otherwise lady?? Apps never glitch? LOL. Yeah my friend and I deleted Hotel Tonight off our phones and since then we have never AND will never use them again. Hope this helps someone out there. Beware!! Trace that “h” with care! Lol.
Epiclife's Review of HoteltonightReviewed on 11/18/17 1:51 AM
Traveling and having access to cool apps such as Hotel Tonight has always proven to give me great rates along with great options at cool hotels. As more hotels assign themselves to this app, travels/Business people, and those who just wanna play and or relax will have great selections🏪hours/7days a week.
Bhappy_daro's Review of HoteltonightReviewed on 11/18/17 11:45 PM
Quick, and convenient for a last-minute hotel stay. The prices are fair and the reviews are very helpful
Christian415's Review of HoteltonightReviewed on 11/17/17 8:41 PM
when a customer makes a reservation in error or needs to cancel, they make it a big hassle to change plans. when Hotel Tonight cancels on you, their view of a solution is hotel options that are 40 miles away and otherwise not their problem. So when your fault, your problem; their fault, your problem, too!
Dangerzone0796's Review of HoteltonightReviewed on 11/17/17 6:46 PM
This app was fast and easy, kinda like the girl i took home last night ;)
Phootshoot's Review of HoteltonightReviewed on 11/17/17 4:30 AM
Had fraudulent charges and they wouldn’t help. Luckily my credit card made sure they didn’t go through.
AEFBirder's Review of HoteltonightReviewed on 11/17/17 1:38 PM
After 8 hours of driving we were more than ready to find a nice hotel. But the Inn we booked turned out to be more than 20 miles from the city we were searching. I don’t know why they can’t give you miles from location in the Apple App. They do on the android. Grrr It took too long to get it canceled, and by then it was dark and we ended up in a Red Roof Inn, complete with a sticky wet rug. Yuk! Tired and road weary, I deleted the app.
Dallen201's Review of HoteltonightReviewed on 11/16/17 8:13 PM
Need to be able to update expiration dates of cards and delete cards as needed
G$ I-6's Review of HoteltonightReviewed on 11/16/17 6:34 PM
We always check with Hotels Tonight when traveling - we have used them almost every time we travel last minute -
tcbueti's Review of HoteltonightReviewed on 11/16/17 3:42 AM
Easy to use and offers best rates.
Drownout's Review of HoteltonightReviewed on 11/15/17 8:02 AM
Arrive at airport. Open HT. Tight, great selection. Do it.
Lives in Trenton Area's Review of HoteltonightReviewed on 11/15/17 6:59 PM
Use this app when you go to Vegas every time best rate ..just book that day(remember Vegas always has rooms ,always ..always ..hundreds of thousands) don't be worried that you won't get a room..
Nofacebookpls's Review of HoteltonightReviewed on 11/14/17 6:53 AM
The service I received when calling in, was absolutely disgusting.
Amelia1982's Review of HoteltonightReviewed on 11/14/17 5:16 PM
Absolutely love this app! It’s convenient, easy and hassle free. LOVE!!
leany machine's Review of HoteltonightReviewed on 11/13/17 7:55 PM
Not what it used to be. Have no choice as my husband is in Hosp. SS. Arline Gidion
Gwe995's Review of HoteltonightReviewed on 11/13/17 3:08 PM
Great app, huge lifesaver at times. If you're a traveler in any capacity it'll serve you well.
LOL-POP's Review of HoteltonightReviewed on 11/11/17 4:37 AM
Great idea! We do last min trips all the time, this is the perfect app for us if it works. But the app is super buggy!!!!!! Tried to use the app for road trips from LA to NY and NY to Atlanta and Miami, either no hotels available or doesn't have any hotel in the areas at all!!! No selections in HK. Very limited selection in Amsterdam. Google maps’ hotel function works much better! Then we just call the hotel and ask for better rates.
RockyCOSD's Review of HoteltonightReviewed on 11/11/17 3:46 AM
Three different locations, very different properties, thrilled with each one. Not using "bargain basement" hotels/prices but having said that the rates are still better than on anywhere else for same room
bronxdj322's Review of HoteltonightReviewed on 11/10/17 4:48 PM
Easy to use, super helpful for last minute lodging.
Xxxxxlpppppppp's Review of HoteltonightReviewed on 11/10/17 12:39 AM
Iphone X support
J Rothe's Review of HoteltonightReviewed on 11/10/17 10:02 PM
That is not a one star it represents way less . Sure this app will save a few bucks but wait one little glitch and the app locks you into the wrong date and you just spent money you WILL NOT get resolved from the Cust service even if you call within minutes of the booking . Absolutely no customer care User be- ware
Solomon Dentigo's Review of HoteltonightReviewed on 11/1/17 8:20 AM
The app apparently won’t allow google phones to be used for reservation verification because their numbers are considered “invalid”! I spent 40 minutes on the phone with their tech support staff, including a supervisor, only to be repeatedly told a google phone wasn’t “a supported device” when used with the app on an iPad. Finally had to use a fake phone number (with the permission of the tech support supervisor) to get it to work. TERRIBLE, pointless security mechanism!
Jacqyjo1234's Review of HoteltonightReviewed on 11/1/17 5:42 PM
I love this ap, I have been using hoteltonight to book rooms for 2 years now and I have never been disappointed.
Danny Dolce's Review of HoteltonightReviewed on 11/1/17 3:57 PM
My wife and I are newly weds that have an adventures spirit. We like nice things, but try to stay within budget. We traveled to L.A. for our honeymoon and winged it. I can confirm that Hotels Tonight was at least $30-$40 cheaper than the other competitors. The going rate for our room was $229 and hotel was able to get us booked at $169. If you are frugal like me, it is definitely worth giving it a shot.
Snoop_22's Review of HoteltonightReviewed on 11/1/17 2:56 AM
My app booked the incorrect room twice today and the reps were very adamant about the fact that it wasn’t the app but user error instead, even after confirming with me that the hotel name was not showing up during my checkout process. Going back to Expedia. After almost 2yrs of passing HT up for Expedia, I’ll happily return and spend my money where the customer service is open to the fact that their technology isn’t perfect. Don’t waste your time with this.
Mk7311's Review of HoteltonightReviewed on 10/31/17 2:53 AM
I was an avid user of the app. It’s good for a last minute booking but there are other sites you can get the same rates on. When it comes to customer service if there’s any issues they don’t stand behind you as they are the middle man. Look around before using this app. There’s longer running companies that work with you.
He's a nice mayne's Review of HoteltonightReviewed on 10/31/17 10:25 PM
Best I've ever used for wonderful places to stay. Especially if you are a person that likes adventure!
lloftin's Review of HoteltonightReviewed on 10/30/17 1:13 PM
After already having paid for my hotel reservation, upon arrival I was disappointed in several features of the hotel, including the fact that the bathrooms only had showers. Via the app I was able to immediately start an SMS conversation with a HT representative, who within 40 minutes had spoken with the hotel and gotten us upgraded to a better room with a tub. I was blown away by the instant access to a rep and the fact that they actually made a change happen! I will certainly be using the app in the future.
I'm not sayin' I'm just sayin''s Review of HoteltonightReviewed on 10/3/18 9:16 AM
The copywriting in this app is second to none. They have a fun way of communicating what to expect. This app has made my trip across Europe a breeze, and I extend my gratitude for the hard work involved in maintaining such a functional app.
Jump for Joye's Review of HoteltonightReviewed on 10/3/18 6:19 PM
We’re on the road, traveling, and it’s easy to make day of reservations. We enjoying the app!
On The Waterfront's Review of HoteltonightReviewed on 10/3/18 4:45 PM
Thank you Ishmael and Amy for your wonderful service by taking the time to LIsten to my oversight and accommodating my needs. It felt great to know that people in customer service are willing, helpful, and patient to work with you until the problem is solved. I will continue to use Hotel Tonight for future bookings.
Carldriley's Review of HoteltonightReviewed on 10/3/18 1:38 AM
24/7 support is a lie
Maggie Kay...'s Review of HoteltonightReviewed on 10/3/18 10:53 AM
I booked a hotel a few days in advance for a night. For some reason the app booked the room for that night, when I specifically remembered selecting the correct dates. I’ll admit it was my fault for not double checking, but with school and health issues it slipped my mind. I didn’t realize until I got an email thanking me for my stay AND I got charged for something I didn’t use. So I panicked and emailed the HT cust service and they responded “the booking was marked as not being utilized the booking information is no longer available in the hotel's system for review/changes.” I also called TWICE and they pretty much said sorry no refunds, try again next time. I called the hotel directly and spoke with the manager and he was able to resolve it with one phone call. It’s like HT didn’t even bother to help me, awful experience.
Sean Casa's Review of HoteltonightReviewed on 10/29/17 8:12 PM
I was checked into a dirty hotel room with hairs on the bed. HT customer service rep Kathy was very rude. Charged $330 even after requesting HT make things right. I am a HT Level 3 Perks member since 2013 and just deleted HT app. Travelers beware when booking with HotelTonight. PROS: good last minute deals. CONS: you’re on your own if you have a problem. Poor customer service.
mac miller grande's Review of HoteltonightReviewed on 10/2/18 4:53 PM
Freezes at start . Says “hang tight. Almost there “ and nothing happens
SeanOC41's Review of HoteltonightReviewed on 10/2/18 1:36 PM
So easy to use, incredibly intuitive app. Has saved me time, money and piece of mind. I cannot recommend this enough.
nandym7ue's Review of HoteltonightReviewed on 10/1/18 9:25 PM
I can’t stress enough how great Jesus was. He helped me out so much and really went out of his way to help me. I got into a car accident lastnight and know I need money to pay off damages and Jesus did an awesome job at helping me and dealing with me for about 20 minutes. Not once did he makes me feel crappy about the situation and gave me great service. This man deserves the world and you guys better reward him somehow because if it wasn’t for him, I would be in an even bigger slump than I already am. God bless you Jesus. Thank you again.
WyAlways's Review of HoteltonightReviewed on 10/1/18 6:01 PM
Hotels are not always the best but that said, the information is fairly accurate the pricing amazing and the process simple and easy. Rate hotels as you see them and this app gets better seemingly libeling up with your preferences and finding the hidden gems. One thing to confident, if you want to extend it is unlikely you will get the same rate and in many cases the hotel will not even be able to accommodate additional nights.
djsnack's Review of HoteltonightReviewed on 10/1/18 5:10 PM
I’ve used HT for a while and like it’s simplicity. No issues when it works. But this past month I booked a room in NYC for 2 nights. The night before, I got an email saying there was an issue with the hotel and they were not able to accommodate. Both nights. So I called, HT said they would create a credit and a bonus $100 for the inconvenience, and I could book someplace else immediately. So far, the service was solid. But then, a couple of weeks later, I noticed that Both the cancelled booking and the new booking were charged to my credit card. I called HT, figuring they would easily accommodate the refund of the cancelled booking since they told me I would receive a credit immediately. No. It was a hassle. And the person I was dealing with kept insisting they did nothing wrong - even though they said a credit should have been immediately added to my account. They said I booked the second hotel too fast for the credit. Well, that’s not immediate. They said I should have noticed this in the checkout process. In the end, they credited my money with a stern warning this is a one time thing. But I could have used a bit more empathy from their customer service. It would have gone a long way to me recommending/using the service in the future.
fjhcdjbbh's Review of HoteltonightReviewed on 10/1/18 3:18 AM
First time using this kind of service or app. The hotel hooked us up with a great room for a minor upgrade fee. Will definitively use again.
W&HM0001's Review of HoteltonightReviewed on 10/1/18 1:34 PM
This app works great! I decided to take my family on a spontaneous trip and within minutes my reservation was complete and we were in the car heading to San Diego. It connected right to my PayPal account so the reservation took less than two minutes. The hotel was wonderful and check in was easy. Would use again and recommend!
LizNTx's Review of HoteltonightReviewed on 10/1/18 1:15 AM
Upon arrival the attendant was alone on a busy Friday night, the hotel appeared clean. The room: however, the bathtub was dirty and there was nothing the attendant could do nor any compensation. Also, a little farther than I wanted to walk from the Riverwalk.
Savings1apple's Review of HoteltonightReviewed on 10/1/18 1:03 AM
This App provides many options at the $115-$215 price range. If you know the hotels and area (Long Island) then it’s much easier looking at this App rather than google searching or some other specific engine. The purchasing takes less than 10 seconds. If you don’t know the area then it gives you a good range of options you may not known existed. Typically, I stay with the Hilton brand and have been happy with the quality and ease of check-in with my App reservations. This is the way technology executes on making repeat events very efficient.
EsterNJustin's Review of HoteltonightReviewed on 1/13/19 12:01 PM
Cheapest rates around and introduces me to different and interesting places to stay.
AkashB1993's Review of HoteltonightReviewed on 1/13/19 12:01 PM
Good luck if they experience one of their “technical issues” when the hotel you had reservations for can’t find anything in their records from Hotel Tonight under your name
Ladeeee D's Review of HoteltonightReviewed on 1/13/19 12:01 PM
Without fail, Hotels Tonight ALWAYS gives me the best price no matter where I travel!!!
VRossi 46's Review of HoteltonightReviewed on 1/13/19 12:01 PM
While making a reservation the application failed to let me know about my reservation and i had to book another reservation. When I reached hotel 2 reservations where booked. When I called the customer service they had informed me that I would get the refund for the second one. When I called them after 2 days they said cannot do anything about it. It was not my mistake and they don’t have courtesy to sort out. Having so much reputation but still they cannot help out on a silly mistake. I will never use this application and I will make sure others know about their service .
Lolofosh's Review of HoteltonightReviewed on 1/13/19 12:01 PM
This company is hit or miss. I have actually walked away from a hotel and was refused my money back because there are no refunds no exceptions. the hotel looked like it was on the middle of death row and was under major construction with tarps and tents covering it. I was traveling alone (female) and felt so unsafe. The pictures posted on this site are often misleading. The areas which the hotels are located are not well explained for those not familiar with the area. I understand this app is for last minute stays, but I’m not desperate, I’m just searching for a fair rate. On the other hand I have had about 3 stays that were very nice, however those places are no longer offered through the app. I’ve used this site about 20 times and I would say have had 3 good stays out of 20. If you just need a bed I guess this is the app to use. If your looking for R&R, with some nice amenities, don’t book through this app. The savings aren’t all that great to begin with. Spend the additional money and plan a little better for a quality night away from home.
Lauren Urban's Review of HoteltonightReviewed on 1/13/19 12:01 PM
Works great and always has lowest prices for hotels
Vanputten11's Review of HoteltonightReviewed on 1/13/19 12:01 PM
Big last minute travel and this app is amazing. At level 3 and stoked to continue using this app and earning rewards.
she who must travel's Review of HoteltonightReviewed on 1/13/19 12:01 PM
Such a handy tool for last minute travel needs. Kudos to all who are responsible!
DaShizzle!'s Review of HoteltonightReviewed on 1/13/19 12:01 PM
I love hotel tonight! They find the best hotels and I have never had a bad experience. Great customer service ... and everything about it is top notch. I’ve used others and there’s been issues. It’s always resolved with Hotel Tonight. Thanks for such a well run company.
Chantelly S's Review of HoteltonightReviewed on 1/13/19 12:01 PM
Ive been a member of hotel tonight because the app does indeed gives the best rates. However, the leveling up is not accurate to the discount I am supposed to receive. When i compare rates to level 1 members to mine and Im on number 8, its exactly the same. That means theres no reward for next level. I haven't even received a coupon or code in awhile which is odd because when i first started I received a lot. Its just something to look at and it has been bothering me.
cinnamongirl11's Review of HoteltonightReviewed on 1/13/19 12:01 PM
So I have e been using hotel tonight but frankly it’s always s gamble when I check in. The hotels know you are getting s good deal and have given me the standard room which was ok but the next time they put you in a nonstandard so it’s always guess work in the Marin county - Sonoma county The hotels are rarely clear about what room you get each visit so it’s basically scraps if you ask to pay for upgrade. I was dismissed basically by front desk in sonoma. Just lead to the unruly manager to Keep tabs since my first visit and unpleasantness on Christmas! I’m one dollar away from using it tonight after using sale day deal. Why not lower my sale day deal so I can get my tier up ??? Now I need to book another $100 to level 3 from $1 away ? Difficult to edit reviews too.
ddddddjjjkkjunghg235's Review of HoteltonightReviewed on 1/13/19 12:01 PM
chelsconrad's Review of HoteltonightReviewed on 1/10/19 12:44 PM
This app is so helpful during traveling, but the moment they give you a discount code to send to friends and family... they scam you and take away all your points. CLAIMING they found it on a website for discount codes. I don’t know who or how or what ever this cynical scam is but I’m never using this app ever again and suggest if you do... stop. What’s the point of collecting all of these points if they just take it away from you and make up some BS excuse. I’ll stick to Booking.com
legendaryangel's Review of HoteltonightReviewed on 1/10/19 12:44 PM
Easy to use and a very well designed app.
Lana Taylor's Review of HoteltonightReviewed on 1/10/19 12:44 PM
Love this app!! The rates are much cheaper here than all the other sites. Just use it on nye in nyc and on nye day!
MCinCA's Review of HoteltonightReviewed on 1/10/19 12:44 PM
I selected my hotel and allowed the app to suggest it send a link to me to login, which takes you to the app landing page to start the search over So I start the search over, select the same hotel and the rate has increased. Poor user experience. Took too many steps as well.
Original DonDada Rudeboy's Review of HoteltonightReviewed on 1/10/19 12:44 PM
Best App for hotel bookings I’ve ever used in life!!!
Kwokacola88's Review of HoteltonightReviewed on 1/10/19 12:44 PM
Icos3's Review of HoteltonightReviewed on 1/10/19 12:44 PM
I have used hotel tonight for a few stays and it worked fine when nothing goes wrong, but I had a problem with one hotel in rome, I almost didn’t have a place to stay overnight. I canceled my account after that stay because I cannot trust this company to take care of me when a problem comes up when their customer service system was not reliable at best but down right hostile at times. I do acknowledge that I didn’t see the note in the hotel “iRooms Pantheon & Navona” listing about front desk closes at 10pm, and I didn’t arrive until 11:30pm, it was my fault for missing that note. But the description had two different numbers to call that didn’t work. (also, why would you include a hotel that closes so early for an app for getting a hotel tonight?) I call hotel tonight but the call was dropped from bad reception in the middle of it, so i called back and they both promised to call me back. The first person did once but I was on the phone with the second rep st the time so I didn’t hear it; but the second rep never called me back. They both emailed me but the emails took 20-30 minutes to arrive to my mailbox after it was sent (the send date on the email content shows a much earlier time then what gmail indicate as the received time), so I was sitting there waiting passed midnight in the middle of rome worrying about where I would stay. I finally found the emails and the first rep did give me instructions to get into the lobby and a correct number to call the hotel person, and the hotel staff did tell me where they left the key before they left. So I was able to get in and stay overnight, though the room was pretty bad with many broken things and issues. However, the second rep basically wrote back in email with no helpful info and just told me I can’t get a refund (which I asked for on the phone out of frustration of sitting in the middle on the street waiting for them to help me figure this out). Also how come the 2nd rep doesn’t know anything about the first call so they could have connected the two calls to see that the first rep already found better info while in the middle of the 2nd call? You need better support software. So yeah, again I understand I messed up by not seeing the closing time notice, but the fact that they included this hotel with an early closing lobby for a hotel meant to be used the same night, plus the incorrect phone number on the app, and the slow and/or unhelpful customer service, just completely sour my experience with this company and I just CANNOT TRUST THIS COMPANY WITH MY PHYSICAL SAFETY in my travels anymore. So I had to cancel my account also so I don’t have to deal with them again.
RalphNator2390's Review of HoteltonightReviewed on 1/10/19 12:44 PM
I love the app for inexpensive on the spot bookings. The disadvantage only 2 persons are guaranteed to have a bed.
porky all the way's Review of HoteltonightReviewed on 1/10/19 12:44 PM
Very easy to use! Love it.
Traveler OC's Review of HoteltonightReviewed on 1/10/19 12:44 PM
Hotel Tonight has never disappointed me.
ReginaElise's Review of HoteltonightReviewed on 1/10/19 12:44 PM
Easy to use, great deals, no dumps.
In App Cynic's Review of HoteltonightReviewed on 1/10/19 12:44 PM
I want to love this app. It is very convenient. However, you cannot rely on the qualitative information presented in app or the curation of hotel rooms, or you will end up with a room like the one I am in now. The hotel was billed as a “stunner” and the rooms “a perfect balance of modern and traditional” — and the mediocrity of the lighting doesn’t really bother me so much, I could live with that, but my Romanian mother in law’s threadbare spare sofa was more comfortable and better padded than *this* pathetic excuse for a mattress. Stay far away from anything that you can’t verify independently.
tonybhawaii's Review of HoteltonightReviewed on 1/10/19 12:44 PM
Use to love this app and used it fairly often until my last reservation I made with them the hotel said they had no such deals with them... call HotelTonight and they say they’ll take care of it within an hour... they call hotel and hotel says they’ll have to wait for a manager to confirm reservation and that said manager wouldn’t be there for 3 days... cool easy fix would have been to cancel reservation and let me book another hotel room... Nope HotelTonight says no refunds and that it’s clearly stated in guides (which it is) but they took my money and I had no room...ended up using Travelocity. Fought with HotelTonight for a week and they finally offered a “credit” on their own site. Told them I wouldn’t be using them again and they said ok but the credit will just stay on my account... called Citibank the card I used to make a charge and dispute... within 2 hours of Citi contacting them the credit magically falls off my HotelTonight account and I have my money back... thanks Citi... never again HotelTonight
Megatrav's Review of HoteltonightReviewed on 1/10/19 12:44 PM
Great savings, love it and always use this when I’m traveling. Never an issue.
Ckwilson09's Review of HoteltonightReviewed on 1/10/19 12:44 PM
I love this app. I get the best deals for 1 to 7 days out. And when I have had a bad experience they have given my $ back. The best thing is the more you book thru them. You are rewarded for using their site. You can also save hotels, so if you ever visit the area again you can see where you stayed. I have stayed in 4 star hotels at 1star prices. Yes! I love saving $$ Thank you hotel tonight!
GandomRuy's Review of HoteltonightReviewed on 1/10/19 12:44 PM
I downloaded this app a little over two years ago, and I’ve been very pleased to watch this platform grow in popularity. I’ve booked 20+ times with this app, and I always seem to get the best rate available. Highly reccomend!
Kaye811's Review of HoteltonightReviewed on 1/10/19 12:44 PM
I use Hotel Tonight for business travel and always find a great property from the selections. The levels and daily deals are great. My only comment is not being able to modify my selection to a two double bed room if I bring my family (3 people) I have to call each property first to make sure they offer this. Otherwise I love this app.
TAK2019's Review of HoteltonightReviewed on 1/10/19 12:44 PM
Would love to be able to put in a direction (museum, address of friend I want to visit, etc) and see how far the hotel options are from where I want to be Thank you Tracy
LB to Bk's Review of HoteltonightReviewed on 1/10/19 12:44 PM
Best App ever for finding quick, reasonably priced hotels!!!
drewcate's Review of HoteltonightReviewed on 1/10/19 12:44 PM
Super convenient when you want to take extra time at places along the route! Makes The whole trip less rushed when we can stay closer or further when heading xcountry with my son!
Cain Cainler's Review of HoteltonightReviewed on 1/10/19 12:44 PM
Greatest travel service!
Dekton's Review of HoteltonightReviewed on 1/10/19 12:44 PM
I’ve used Hotels Tonight for the last time. I’ve used them for the last 8 years. Too many times I get to the hotel several hours after I’ve booked and paid for the hotel only to find that there’s no reservation! The hotels always say the same thing, “they aren’t in our system and we haven’t received the email yet.” Then I have to call customer support and it’s late and it’s all the same story. Save yourself grief and just book thru Google!
ayrefamily's Review of HoteltonightReviewed on 1/10/19 12:44 PM
I use this every time I travel. I always get great price and a great room.
SCALani's Review of HoteltonightReviewed on 1/10/19 12:44 PM
Love the deals I find on HotelsTonight!! Easy to use and quick!!
Hjw34593's Review of HoteltonightReviewed on 1/10/19 12:44 PM
The app is fine, but where do I go to rate the hotel we just stayed in? It was beyond awful!
Shannon B-mon's Review of HoteltonightReviewed on 1/10/19 12:44 PM
I saw a booking for a hotel in Cincinnati for $99, by the time I got through trying to pay w/my husbands credit card (it needed to verify by sending him an email) and then giving up and trying to pay using ApplePay, the price went from $99 to $109 in less than 5 min. If I’ve already initiated making a payment, that price should be locked in smh!!!! Not acceptable!
Danh916's Review of HoteltonightReviewed on 1/10/19 12:44 PM
Super user friendly, and hotels are always the best deals anywhere. Highly recommended.
Carry On Man's Review of HoteltonightReviewed on 1/10/19 12:44 PM
I had to get to San Francisco for a quick visit during a huge conference and all the hotels in the area where blocked off or well over $700 a night. I downloaded HT and found a terrific room for my stay instantly for $270. Thank you!
Excited renter's Review of HoteltonightReviewed on 1/10/19 12:44 PM
Will use again. Worked well
FriendsForever84's Review of HoteltonightReviewed on 1/10/19 12:44 PM
Love the Hotel Tonight app and all the features of using this excellent service. I have never been disappointed when I have booked through HT. I have been using the app since it was first available.
LI LADY 66's Review of HoteltonightReviewed on 1/10/19 12:44 PM
Inadequate front desk staff Wrong keys provided to. It only me but others. Layout of facility is poor. Too much walking with some stairs and no elevator to use. Misled by front desk staff as to type of bed. Told it was a double but was a Murphy bed which was very uncomfortable and very low to the ground. Original room had been assigned was in another building and no overhead coverage between buildings and was in heavy downpour so requested room change. No lights in parking area and no one to direct parking. Inadequate signage for exiting parking There was no valet parking when I was checking in with lots of others for multiple parties and only one bellhop. Room itself: bathroom floor was dirty. Coffee pot set up hadn’t been restocked Won’t spend night there again.
Mdnkl's Review of HoteltonightReviewed on 1/10/19 12:44 PM
I enjoy using this app a lot.
Chris mr.'s Review of HoteltonightReviewed on 1/10/19 12:44 PM
The app is great no doubt, but the official photos for the hotel (not the user submitted ones) need to be higher resolution as they are quite pixilated on the new iPad Pro 12.9”.
guillermoapolo's Review of HoteltonightReviewed on 1/10/19 12:44 PM
I'm here with my wife and kids (11:35pm on a SUNDAY) visiting Miami and this app just LET US DOWN BIG TIME! I called the number in the app and waited for 37 MINUTES until "ANDRE" picked up and continued to IMMEDIATELY HANG UP ON THE CALL! I don't know if it was the update from 2 weeks ago that's giving out errors on the app or some software glitch, but one thing I know for sure is that customer support hanging up on YOU on PURPOSE just to get to the most amount of calls is NOT a glitch or some software error. Save yourselves the headache because when it matters most this app will LET YOU DOWN. There's plenty of other apps out there that do the same and MORE. I'd give it ZERO stars if I could.
Tommy PSG's Review of HoteltonightReviewed on 1/10/19 12:44 PM
I love hotel tonight and have had that most amazing deals I use this App a lot Many good things to say but my one complain or wish is that info on external service amenity charges shows up in easier more visible place instead of scrolling down and having to read last print on every hotel to better compare prices
Nick Ayler's Review of HoteltonightReviewed on 1/10/19 12:44 PM
A+ rating for this app, all the way. From customer service, to selection of a hotel in a great area for any type of outing of travel occasion! I will continue to use this app, and recommend it to anyone whom asks in regards to booking a hotel.
Sesroh1's Review of HoteltonightReviewed on 1/10/19 12:44 PM
My most reliable way of finding hotel bookings. It’s comforting to know if I’m on a long distance road trip I can drive till comfortable and find a reasonably priced hotel along the way. I like that this app has its own concierge so the one time I had an issue with a hotel, they helped resolve it. Hotels are well reviewed and as pictured/described. 100% I recommend this to friends, family, and strangers.
Swimmerforlife777's Review of HoteltonightReviewed on 1/10/19 12:44 PM
I Love this app! Best deals and great customer service!
LanesboroMN's Review of HoteltonightReviewed on 1/10/19 12:44 PM
Easy to use. Offers good hotels. Once account info stored it is really fast to book.
Braap!!!'s Review of HoteltonightReviewed on 1/10/19 12:44 PM
Do not use this app if your using it for work and don’t want to end up with one bed and a co worker in a very awkward situation. There is no way to specify 2 beds with this app which is ridiculous and causes big issues. I had to pay my work the $95 credit they put on my account...I called customer service and they said as long as there is 2 sleepy face emojis in the search field that guarantees 2 beds except sometimes when the hotel might not have a room with two beds... Blows my mind they can’t actually guarantee 2 beds. Worst experience booking a hotel with an app ever.
Jenhepbat's Review of HoteltonightReviewed on 1/10/19 12:44 PM
Not a bad app, but email said check in was at noon, wrong!! Check in is at 3pm and now I have to figure out what to do with those 3 hours. Plus it only allows you to book for 2 ppl when I have 3 and the fine print says that the hotel can charge more for extra people. Can’t wait to find out if saving $10 on this site actually costs me $50 for not using hotels.com.
Pelotonnow's Review of HoteltonightReviewed on 1/10/19 12:44 PM
It’s simply more money through here every. Single. Time.
BinocheUSA's Review of HoteltonightReviewed on 1/10/19 12:44 PM
The hotel was ready to accommodate changes because I chose the wrong location but the app states tough luck. It’s the price you pay for making a mistake. I decided the first time is the last time I use this app. Clearly I’m not perfect enough to use it.
DJ Eth Ledger's Review of HoteltonightReviewed on 1/10/19 12:44 PM
Great UI, good hotel recommendations and descriptions, but I would recommend looking at other sites too if you're looking for the cheapest options.
rybread699's Review of HoteltonightReviewed on 1/10/19 12:44 PM
Best app to book a hotel. Offers cheap bookings and various perks that other websites do not offer.
Nuece's Review of HoteltonightReviewed on 1/10/19 12:44 PM
I have been using this app for 3.5 years. There are times that the app allows for setting of parameters, such as smoking vs non-smoking, pet friendly, parking $, etc. but most times you cannot set parameters and it is super frustrating at check in. Lately, we used this app on the go traveling across country and supplementing for camping. Each time, there were issues with room being smoking (makes us super sick), the pet fees were incorrect, or even room amount was incorrect. Each time that the issue was brought up, the hotels seemed really upset at the error and refused to be accountable for inaccurate information. This app could be improved just by making sure the information is accurate, especially when traveling with pets and finding room preferences and being able to adjust, even if it narrows the search criteria. I will be looking for a better app to help in the future as this one has become more frustrating than what it’s worth at this point.
Kanecromin's Review of HoteltonightReviewed on 1/10/19 12:44 PM
Just real easy super fast super economical! Anyone should use it!