Re runner's Review of Fly DeltaReviewed on 9/9/18 11:30 AM
I’m not a frequent flyer nor particularly tech savvy and this app has been easy to use.
suhzee's Review of Fly DeltaReviewed on 9/8/18 6:55 PM
What a great app. I can’t think of a thing that would improve it. Yay, Delta!
Zulu0826's Review of Fly DeltaReviewed on 9/8/18 3:05 AM
Great app that is easy to find what you need on the fly. Extremely satisfied with the Delta app.
5283@4!:&'s Review of Fly DeltaReviewed on 9/8/18 1:51 PM
This App makes my life easier!!!
The real Willis's Review of Fly DeltaReviewed on 9/7/18 3:20 PM
So far I love Delta I had very good customer service and the website is easy to use!
defjimmy's Review of Fly DeltaReviewed on 9/7/18 1:26 PM
No where to use gift card for bags fees.
you have to be kudding's Review of Fly DeltaReviewed on 9/7/18 12:04 PM
It keeps loosing my information. Really jacked up. Looses my flights
DouglasWSNC's Review of Fly DeltaReviewed on 9/6/18 9:06 PM
We are frequent fliers. We have booked Delta Comfort seats on our last journeys and really enjoyed the extra leg room and quick disembarkation in Atlanta where we had a short break between our connecting flight to San Juan, Puerto Rico. On a return flight from India, not Delta, I was unable to book a premium economy seat and suffered a DVT experience. At my age, over 70, and with my health condition, I feel so much better in the Delta Comfort Seat. I highly recommend it.
djbrahms's Review of Fly DeltaReviewed on 9/6/18 7:51 PM
Every time I try to check in on the app, it doesn’t apply my Precheck to my boarding card. Very frustrating!
Hdoggg007's Review of Fly DeltaReviewed on 9/6/18 2:57 AM
Great app and much better than any of DL’s competitors. Gotta ding a star though, because the latest versions don’t show seats or gates for connecting flights. (I.e. the second flight). They recently introduced this bug.
JR Elk Hunter's Review of Fly DeltaReviewed on 9/6/18 1:25 PM
Never Fly United. Delta rocks
epettyjohn's Review of Fly DeltaReviewed on 9/6/18 12:03 PM
Easy to use
jimbo😊's Review of Fly DeltaReviewed on 9/6/18 11:35 PM
Tucan Riverman's Review of Fly DeltaReviewed on 9/5/18 4:03 AM
Delta is never on time, and has an abundance of excuses to give you, for their delays, and never on time arrival.
jason1704's Review of Fly DeltaReviewed on 9/5/18 3:57 AM
I got the Delta Airlines app earlier this year around April, it’s the easiest app to navigate through and creating reservations is a breeze, the Delta app is by far much easier to work with than some other airlines app that I have and had.
Spooooky13's Review of Fly DeltaReviewed on 9/5/18 2:37 PM
As easy as it gets to check in!
LJ Travel's Review of Fly DeltaReviewed on 9/4/18 8:05 PM
I always have in excellent experience when I’m using the Delta app, and working with Delta in general. Everyone I deal with is professional, courteous and makes my experience top notch. The app is easy to access and doesn’t have unnecessary complications when moving from one screen to the other. I highly recommend Delta in every way!
FlaviaLeticia's Review of Fly DeltaReviewed on 9/4/18 7:48 PM
Always good to fly Delta!
samii020's Review of Fly DeltaReviewed on 9/4/18 5:37 AM
Ease of use, checking in and baggage track...excellent app!!
DD2001's Review of Fly DeltaReviewed on 9/4/18 4:06 PM
Has been the top app for air travel Now no longer updating properly - Check in at a counter and it doesn’t know you are checked in. Check in at a counter and get TSA pre - boarding pass on app doesn’t show tsa pre What have you done to ness up the best travel app out there ???? Please fix ASAP
not flying with you anymore's Review of Fly DeltaReviewed on 9/4/18 3:33 AM
The fact you can’t select your seats while checking in stinks! When I made my reservation I was allowed to select my seats but they no longer exist.
G Kaki's Review of Fly DeltaReviewed on 9/4/18 2:23 PM
The customer service girl was very helpful in changing my flight. My brother had suddenly passed away and I really needed to get home. Thank you
E...F's Review of Fly DeltaReviewed on 9/4/18 12:38 AM
Easy to use.
No 8217's Review of Fly DeltaReviewed on 9/4/18 12:33 AM
Difficult to use. It never sent me a text to check in and I’m late doing it
esteli flyer's Review of Fly DeltaReviewed on 9/4/18 11:39 PM
Retired airline employee (not Delta) I can travel on stand by on any carrier but I choose full fare travel on Delta because they are great in every aspect. Easy app for check in and notifications when changes are made.
michelmarsh's Review of Fly DeltaReviewed on 9/4/18 10:43 PM
It would be great if we could get on the stand by list via the app
disgruntled Detroit passenger's Review of Fly DeltaReviewed on 9/30/18 9:34 PM
When bought tickets said I could choose seats at check in and wouldn’t let me do it. Worst airline in the world!!!
xdrfcvgtyhbnju's Review of Fly DeltaReviewed on 9/30/18 7:00 AM
How can you have an airport as busy as this and no desk open on a Sunday and no phone working? And what is this stupidity about not taking a comment without a nickname?
cfonseca75's Review of Fly DeltaReviewed on 9/30/18 11:33 AM
I love Delta Airlines
laymanwill's Review of Fly DeltaReviewed on 9/30/18 11:30 PM
Best check in procedures anywhere. Easy and intuitive.
GramPop6's Review of Fly DeltaReviewed on 9/30/18 10:47 PM
Very upsetting to find seating changes when checking in. Especially when flying with a 21 month old baby and wanting to make sure she is next to her mommy. This grandmother is very unhappy with Delta at this time. So much so, we may not use Delta when making our next flight arrangements. 😡
BDO2018's Review of Fly DeltaReviewed on 9/3/18 9:16 PM
I had to change flights due to weather. I had the privilege of speaking with Paris Nicole as the customer service rep. She was awesome. Not only did she reschedule me on the flight I needed she was very personable. She is a big asset to Delta. Great customer service is hard to fine, keep her happy.
layohde's Review of Fly DeltaReviewed on 9/3/18 8:30 PM
Having lived in Georgia most of my life, I have grown up with Delta. Other airline experiences have been inconsistent and frustrating. Now I try to always fly Delta so my trips are more likely to start well and end well.
Sweetpumpkin4444's Review of Fly DeltaReviewed on 9/3/18 8:27 PM
Staff is so helpful and friendly always fly delta
Britt21201's Review of Fly DeltaReviewed on 9/3/18 6:21 PM
I hate that you are no longer able to select your seat WITHOUT a ridiculous $39 fee prior to check in. I am a loyal Skymiles member and hate that this option has been taken away.
Miscky's Review of Fly DeltaReviewed on 9/3/18 1:36 PM
My daughter left her cell phone in the seat pocket, but we submitted a lost and found claim with the exact seat number, location and a picture of the phone case within an hour of he flight landing. Delta is still enjoying that phone I guess months later...
yannickwhite1's Review of Fly DeltaReviewed on 9/3/18 12:15 PM
I missed my flight because my Uber made a wrong turn, but Delta gave a me a new flight only 2 hours later free of charge!!
NOLOVEFOUNDHERE's Review of Fly DeltaReviewed on 9/3/18 10:50 PM
Had to rebook flight for following day and at no point was it disclosed we are entitled to paid expenses for lodging, travels, transportation and meals. First time flying Delta. Poor service.
Bucki88's Review of Fly DeltaReviewed on 9/3/18 10:25 PM
I love flying Delta. Check in made easy and I can relax prior to flying!
Robnsfl's Review of Fly DeltaReviewed on 9/3/18 10:24 PM
1. Under flight status...view more..miles flown is blank on all flights please fix this recurring bug.. it reappears after a new version comes out
sorry Senior's Review of Fly DeltaReviewed on 9/29/18 9:18 PM
I’m glad I used all the buttons on your app- I had no idea my confirmed ticket was really stand by on my connecting flight- I never would have bought this ticket, and bought a nonrefundable hotel room at my final destination if I’d known I was standby- Dirty trick Delta!
jsc77908's Review of Fly DeltaReviewed on 9/29/18 6:19 PM
Delta really shines the brightest amidst the competition in creating a useable airline application. Most reservation changes can be handled directly through the app like flight and seat changes. Would like to have the ability to pay for upgrades with miles through the app. Also there could be improvement with reservations booked with delta on codeshare partners (Airfrance/KLM).
Tsuki12's Review of Fly DeltaReviewed on 9/29/18 3:03 PM
Easy to use. Well thought out. Made my flight completely comfortable and worry free. I particularly liked the ability to track my luggage as my flight involved several airports along the way.
A Spring in our Step's Review of Fly DeltaReviewed on 9/29/18 12:23 PM
Whenever we take a trip, Delta is our first choice. We’ve never had a bad experience with them. If it’s at all possible, we will choose Delta!
Orangiovanna's Review of Fly DeltaReviewed on 9/29/18 10:48 PM
Great app! One of the reasons I fly Delta!
frustrated 123454's Review of Fly DeltaReviewed on 9/28/18 4:41 AM
This app asks for a sky miles number and password to setup an account. Then informs you that it is no longer accepting PINS and that you need to setup a password. I have done this multiple times to no avail. Totally Frustrating!!!!!
1 Papa Don's Review of Fly DeltaReviewed on 9/28/18 2:49 PM
Jak Dik's Review of Fly DeltaReviewed on 9/28/18 12:10 PM
Delta Airlines does not and will not accommodate you in the least. First and foremost they obviously do not check and test their equipment properly pre-flight because they discovered a faulty starter which caused engine failure prior to our departure. We missed connecting flights and lost money on pre paid arrangements that were unable to be rescheduled and they would not upgrade or accommodate us on another available flight. Do not contact their customer service agents either, they are underpaid disgruntled employees who are just playing people pleasers. Expect long delays and ignorant employees who will ruin your vacation before it even begins!
graybree's Review of Fly DeltaReviewed on 9/27/18 4:17 AM
Weather delay at Atlanta caused our New Orleans flight to be delayed over 2 hours. Arrive at Atlanta at 8 pm and was at gate for flight to Dublin Ireland at 8:10 pm which was to leave at 8:25 pm. The Delta agent told us we were too late to board. Delta knew we and many other passengers would be a few minutes late for this connecting flight but they did not give this any consideration in making the their decision. I was told by a passenger on the flight, The flight was about 1/3 full. This is no way to treat a customer. Totally unacceptable.
ash12894's Review of Fly DeltaReviewed on 9/27/18 2:50 AM
Delta has inconvenienced me and my husband by notifying us less than 24hrs prior to our departure that our flight had been canceled. We paid a premium for nonstop and now the only options for all flights in the morning have a connection. My husband is currently on the phone with customer service and is getting absolutely no where. Not to mention, we will not be rebooked on the same flight and will get in an hour apart. Meaning we have to pay for two taxi or Uber rides. Oh and when asked about getting our checked luggage comped, the representative gives us another 800 number to call. This is so not only a terrible example of customer service, but is major major inconvenience. Won’t be booking Delta anytime in the future.
mesike's Review of Fly DeltaReviewed on 9/27/18 12:38 PM
I always have difficulty to sign in or change my password!!! A year now I’m unable to sign or change my password! Frustrating!
Yaya of 5's Review of Fly DeltaReviewed on 9/27/18 12:19 PM
We’ve been flying Delta for along time and are spoiled. The staff is always a pleasure to deal with.
calonbal's Review of Fly DeltaReviewed on 9/27/18 12:03 PM
App does everything I need to check flight status’ and get my boarding passes.
Memounin's Review of Fly DeltaReviewed on 9/27/18 11:48 AM
It was easy to complete my check in at home
BellReader's Review of Fly DeltaReviewed on 9/27/18 10:57 PM
I am using a Delta credit card to pay for my baggage and it seems like it’s going to charge me $30. This makes me wonder whether I will receive credit for or what the deal is. since it’s my first bag is supposed to be free. The app does not make this clear
MsTerry's Review of Fly DeltaReviewed on 9/26/18 9:03 PM
The problem with the Delta App is you can’t access things like diet etc
walkmarie's Review of Fly DeltaReviewed on 9/26/18 7:54 PM
This will alleviate stress at airport. Thank you.
TheRealJTW's Review of Fly DeltaReviewed on 9/26/18 4:56 AM
Delta out of Atlanta Hartsfield Jackson airport provides inadequate oversight of your checked luggage so check it at your own risk! Sad customer service experience around the entire experience. It ruined a long planned vacation. #vacationruined
flytostars's Review of Fly DeltaReviewed on 9/26/18 2:46 AM
I have generally been very happy flying Delta. But the waiting/boarding area in Terminal 2 is horribly overcrowded. There simply is mot enough room for number of passengers. The eating facilities are jammed and often have a long wait for a table. And the last straw was finding that the electrical outlets by the seats DO NOT WORK. This really is mistreating passengers. And how can Delta boast of a billion dollar upgrade? What are their customers getting from it? I really would like to hear.
Ryan O L's Review of Fly DeltaReviewed on 9/26/18 2:34 AM
This is a Awesome APP. Makes flying much more streamlined.
Kat Bern's Review of Fly DeltaReviewed on 9/26/18 2:17 AM
It’s difficult to read the restrIctions and other info on the app because the type is so small, and when I try to enlarge it, the site goes wacky. Needs a bug fixed or something.
icepickslim's Review of Fly DeltaReviewed on 9/26/18 1:25 PM
I always remember seeing that curtain telling me “This isn’t for you, stay out!” When I couldn’t afford first class. Now I can and what do I find but coach class passengers lined up to use the toilet in first class, and even worse, leaning on my shoulder, some of them coughing on me as I’m trying to relax. And the free booze? Put a lid on it. Our last flight from ATL to PHX was non-stop boozing for the two loud-mouthed, obnoxious boobs in the row to our front. And the booze kept coming. When it came to deplane, I had to help the one drunk who had his bag aboard our row get his bag down. It’s disgusting. I drink but two of anything is my limit. Someone has to act responsibly and I guess that choice can’t be left to some people. Service in first class is first class though.
Elba1950's Review of Fly DeltaReviewed on 9/26/18 12:52 PM
LotiNola's Review of Fly DeltaReviewed on 9/26/18 12:36 PM
Check in is easy, add bags and keep track of them easier still!
Monty61 G's Review of Fly DeltaReviewed on 9/26/18 10:10 PM
Needs to be able to comfortably accommodate the typical American male and not a standard young adult.
LeHost's Review of Fly DeltaReviewed on 9/25/18 5:36 PM
nomad305's Review of Fly DeltaReviewed on 9/25/18 4:57 PM
Easy to navigate
Gabby80's's Review of Fly DeltaReviewed on 9/25/18 12:04 PM
This is my forst time flying with delta so far so good the app is nice. So i have good hopes
deltano sirve's Review of Fly DeltaReviewed on 9/25/18 11:41 PM
Didn’t work the app
Jawn777's Review of Fly DeltaReviewed on 9/25/18 11:13 PM
App is not user friendly. Hard to view trips and the boarding gate and seat don't show up regularly. Currently can’t log in to the app, with actual password or touch ID and I needed to review information for my flight. I had to resort to using airport monitors and luckily I took a screenshot of my ticket or I wouldn't have it.
$Tre1268's Review of Fly DeltaReviewed on 9/25/18 10:11 AM
The app is buggy. Sometimes it offers me the option to upgrade to delta comfort aisle or window only, sometimes it doesn’t. And, when it does give me that option oftentimes it errors out when I select it and I don’t wind up getting put on the list.
Twisted Skull Studios's Review of Fly DeltaReviewed on 9/24/18 9:58 PM
I lost my I pad on September 20. My departure gate was 33b. It was in a brown and black padded case. It has two years of my work on it. My name is Jake Phillips and my phone number is 608-780-3130
😋swag😋's Review of Fly DeltaReviewed on 9/24/18 9:34 PM
Delta is always amazing!!! Having flown my kids alone for the last several years and my husband for work and myself for visits work and travel. I have yet to have a bad experience.
Parker Peril's Review of Fly DeltaReviewed on 9/24/18 9:18 PM
I recently tried to make a flight change and Miles at the ticket counter would not allow it as I was 2 minutes late. I find this to be terrible customer service and would choose Southwest given the opportunity.
Singtoserve1's Review of Fly DeltaReviewed on 9/24/18 5:24 PM
Flew us out for our 12 day Yellowstone/Grand Teton trip celebrating my 50th birthday...one day ahead of Hurricane Florence. They have been incredibly accommodating and customer-centric. Keep up the great work!
LaMeow's Review of Fly DeltaReviewed on 9/24/18 11:44 PM
Always have great flights when I’m choosing Delta! 😉
mxwel's Review of Fly DeltaReviewed on 9/24/18 11:30 AM
Must have app for anyone who flys delta. Ever. Rebooking and bag tracking features are a game changer.
Galya2606's Review of Fly DeltaReviewed on 9/23/18 9:44 AM
Great app, would highly recommend to everyone.
mkmarland's Review of Fly DeltaReviewed on 9/23/18 9:20 PM
App is easy to use but I wish they had an easy view to see the price difference for nearby airports and also options for longer layovers and flexibility in travel plans if price is most important. Also I keep finding delta fares better on 3rd party sites which makes me not want to rely on booking direct. They should have a price guarantee that direct prices will be better or equal. option to book with kids so the ticket party is never broken up would be ++. Not safe to separate 1 parent with multiple kids.
ZeckJ's Review of Fly DeltaReviewed on 9/23/18 8:52 PM
Couldn’t finish payment for tickets either through Apple Pay or credit card. No matter how many times I tried, it would always say “Sorry, an error has occurred on the server, please try again”. Finally I have to book the tickets on Delta website using my Chase credit card
Andrew Farkas's Review of Fly DeltaReviewed on 9/23/18 8:19 PM
Always the number one airline that I fly! The Delta app is outstanding!
ETone100's Review of Fly DeltaReviewed on 9/23/18 6:19 PM
I have a Amex gold Delta Skymiles card and one of the benefits is the free check- in bag. Yesterday i checked in my bag & was charged $25, today i just checked in & got another $25 charge. It’s never happened b4. Isn’t the system supposed to recognize the card thats being used & not charge the fee???
MacRules's Review of Fly DeltaReviewed on 9/23/18 4:04 PM
JBellanca's Review of Fly DeltaReviewed on 9/23/18 3:06 PM
REALLY REALLY needs complication support on the watch, especially with the series 4, to show gate changes, time changes, boarding status, or time to boarding/take off, etc.
Bill Venice's Review of Fly DeltaReviewed on 9/23/18 2:11 PM
Just got a new phone and got locked out of Delta Skymiles etc Can’t get service on line and get goofy recording on phone so switching loyalty to AA and United
Shaun AC man's Review of Fly DeltaReviewed on 9/23/18 1:25 PM
There are too many parts of the app that are not mobile friendly on a mobile. Seems like web pages load within the app for certain things.
zakk0127's Review of Fly DeltaReviewed on 9/23/18 12:56 PM
I like and trust Delta Airlines. I will always use them when possible.
fudelta's Review of Fly DeltaReviewed on 9/23/18 12:25 PM
Password system won’t send my password to my email. No secondary / alternative method for password change / retrieval. Very aggravating.
brm334's Review of Fly DeltaReviewed on 9/22/18 9:56 PM
The Delta app is very easy and convenient to use, check in takes just seconds!
ZeckJ's Review of Fly DeltaReviewed on 9/22/18 9:13 AM
Couldn’t finish payment for tickets either through Apple Pay or credit card. No matter how many times I tried, it would always say “Sorry, an error has occurred on the server, please try again”. Finally I have to book the tickets on Delta website.
ietygfjv's Review of Fly DeltaReviewed on 9/22/18 8:15 PM
I love been able to check in online and get my boarding pass into my phone. Very easy and convenient
JessicaIBeebe's Review of Fly DeltaReviewed on 9/22/18 6:33 PM
Tuesday when I was leaving Syracuse to come to California, I got on the plane at schedule time, got to runway just for us to have to turn around and get off the plane due to mechanical issues . I ended up having to change my flight 4 times just to get to California on time for a early interview. It was the most stressful experience I have ever went through and i don’t know if I’ll fly delta again after this. Every single time my flight gets delayed.
jimfmcse's Review of Fly DeltaReviewed on 9/22/18 4:02 AM
My bag is supposed to be free. It’s not 😐😐😐
Lilmisssonshne's Review of Fly DeltaReviewed on 9/22/18 2:14 PM
Seats in first class should be more comfortable.
SeaHunt09's Review of Fly DeltaReviewed on 9/22/18 1:56 PM
Missed my morning flight from Detroit to Nashville due to family issues. Customer service was outstanding. They helped me but it was DEFINITELY my fault. Super friendly all the way. Outstanding customer service and smooth flight (eventually). Fly a lot for work. Won’t fly anyone else.
MBBarnesAL's Review of Fly DeltaReviewed on 9/22/18 1:36 PM
In short - Stop up-selling me at every turn. Delta no longer distinguishes itself from any discount carrier EXCEPT in their annoying up-selling of extras up to after and during our flights. I mean really? A five minute live credit card advert by the steward in mid flight. I have flown Delta since the 1980s and you guys really degrade yourselves now for extra bucks. Charge what it costs and stop trying to make up the difference in add ons.
d’Mike's Review of Fly DeltaReviewed on 9/22/18 1:31 PM
I was approved for their credit card and I still had to pay for my bag. The offer says you get a free bag when you get approved for their credit card and I did not. The information presented in this app is not accurate for this reason.
GozyAnn's Review of Fly DeltaReviewed on 9/22/18 1:10 PM
Great service and checkin !
Angrybirdhimself's Review of Fly DeltaReviewed on 9/22/18 11:14 AM
Of the seven flights I went on for a single trip, not once would the app show my boarding pass. Very frustrating. Fix this!!!
SGT Santana's Review of Fly DeltaReviewed on 9/22/18 10:44 AM
Air craft broke upon arrival in Atlanta we were sent to the Ramada Hotel which didn’t have enough rooms for everyone the hotel was in extremely poor conditions and not in a safe neighborhood. We had to pay for two hour bed at the hotel
pfraser's Review of Fly DeltaReviewed on 9/21/18 9:19 AM
No fuss, no muss, it just works, and easily guides you step by step. Apple Watch extension also a convenience. All airline apps should be so nice (are you listening Iberia?). This app was clearly well-tested and the developers did a great job. TY
Beanerton77's Review of Fly DeltaReviewed on 9/21/18 8:16 PM
After years of having the app but not using it I find myself flying with Delta next week but the app doesn’t open. I was able to get to put my login info, but now when I try to launch the app it just disappears. Double click my home button shows the app is running, but I can’t actually get it open so I can use it... yeah, this should be a fun trip!
Bfarrahb's Review of Fly DeltaReviewed on 9/21/18 6:55 PM
Logged me out just as I was entering TSA precheck so held up other folks behind me, and now every time I open the app I have to use my finger to log in. It doesn’t just open like it used to. Bad update!
LAX20531's Review of Fly DeltaReviewed on 9/21/18 4:35 AM
This app is nothing more than the main website shrunken down to an unreadable size on mobile devices. The windows zoom poorly and print buttons don’t work. Seems the people giving positive reviews either don’t fly often or have no experience with other airline apps, ie United.
Shellah777's Review of Fly DeltaReviewed on 9/21/18 12:49 PM
No problems or issues. But it would be nice to (always) have a tv monitor in front of me.
jackbrei's Review of Fly DeltaReviewed on 9/21/18 10:13 PM
We love flying Delta a- your people make it what it is Jackb
kgm65's Review of Fly DeltaReviewed on 9/20/18 9:44 PM
Someone canceled my premium seating and I spent 2 hours on the phone and still don’t know if I am getting a refund.
judypsa's Review of Fly DeltaReviewed on 9/20/18 9:36 AM
App won’t allow second person check in
Dhardy8251's Review of Fly DeltaReviewed on 9/20/18 8:56 PM
I’m always happy to fly Delta for business or personal. Had a last minute change in return airports and the change was made within 4mins. Excellent staff.
Smesugar's Review of Fly DeltaReviewed on 9/20/18 8:50 PM
Like everything about delta but more legroom would be great without having to pay for it
711Chick's Review of Fly DeltaReviewed on 9/20/18 8:39 PM
Easy to use
Xience's Review of Fly DeltaReviewed on 9/20/18 8:30 PM
I’ve been flying with delta for 10+ years. This app is by far superior to all the other flight apps I’ve used. Excellent for tracking flight status, delays, changes, multimedia, literally everything. BUT - if you are a standby traveler (companion or buddy benefits) this app makes you check in over and over and over and over and over ever over freaking over every over time over you over need over to over check over your over standby over status. If that was painful to read, imagine logging in every few minutes or hours to check your status. It’s painfully bad. Works fine with purchased tickets, why is it so laborious with nonrev??
Gritsny's Review of Fly DeltaReviewed on 9/20/18 5:58 PM
I have flown several other airlines going to and from Michigan. The last two times there was either a snow storm or hurricane. The first time I was unable to get in touch with the airlines (not Delta) for two days and finally booked a flight home on Delta. This time, I booked Delta round trip. Hurricane came and I had to reschedule my flight home. I called Delta and it only took maybe ten minutes for them to change my flight with no extra fees. The last time I was on a different airline and had to actually pay for a whole new flight home on Delta bc could not get flight on the airlines I flew in on. From now on, Delta is my preferred airlines. The Delta App is wonderful. I hit button to check in and it’s done! Always fly Delta!
nebojsa_'s Review of Fly DeltaReviewed on 9/20/18 5:21 AM
Service is really great. One thing I would like to be changed is to include at least one suitcase in price, or to include bags in road trip. Paying twice for same thing is really expensive. Otherwise for service BIG 5++++!
River01wood's Review of Fly DeltaReviewed on 9/20/18 3:47 PM
ALWAYS LOVED DELTA
T_wms34's Review of Fly DeltaReviewed on 9/20/18 2:34 AM
Outstanding Service. I would tell friends and family how swell customer service is on a Delta Airline flight. Great I would fly Delta for all future travel.
Ashtonecu21's Review of Fly DeltaReviewed on 9/20/18 1:26 PM
Enjoy my Nashville non stop flight. Flight on time. All Delta agents, flight attendances, captain and copilot were professional and Friendly. I also, booked my trip thru Delta Vacations. Went online and selected trip. Easy !
fishing15's Review of Fly DeltaReviewed on 9/20/18 10:13 AM
Disappointed I could have selected my seat at the time I purchased my tickets. I was flying with my wife & was uncomfortable knowing we may have to sit apart from each other.
Marlboromustang55's Review of Fly DeltaReviewed on 9/20/18 10:12 AM
After inserting two bags into my checkin, it only charged one. Now I have to STILL complete the process at the airport. Thanks for nothing!!! FLY SOUTHWEST!!!!
Kate592004's Review of Fly DeltaReviewed on 9/2/18 8:58 PM
I love Delta!
hjones13's Review of Fly DeltaReviewed on 9/2/18 7:26 PM
Kelly Jones who works at the flint Michigan airport has been the best agent I have ever worked with
Golfsbest3's Review of Fly DeltaReviewed on 9/2/18 2:37 AM
Get more reservation agents! Do you know how long we have to wait, many times too many!!! Do you hear me?
jrp51's Review of Fly DeltaReviewed on 9/19/18 9:06 PM
Makes check in easy
skiwarp's Review of Fly DeltaReviewed on 9/19/18 7:36 PM
Just playing good old fashion dependable service. And I love the cookies
jennydgay's Review of Fly DeltaReviewed on 9/19/18 3:26 PM
I don’t like that it doesn’t remember my tickets
Joshcrav's Review of Fly DeltaReviewed on 9/19/18 12:12 PM
Delta is my air carrier, I fly nothing else.
king Chase Winston's Review of Fly DeltaReviewed on 9/19/18 12:01 AM
Awesome app and made everything so easy!!!
FreqFlyer44's Review of Fly DeltaReviewed on 9/18/18 9:10 PM
Sat on the phone for almost a hour to figure out a error with the check in process. Not how I wanted to spend my last day of vacation.
Hoelker1114's Review of Fly DeltaReviewed on 9/18/18 7:18 AM
Not only was this app easy to navigate, but it has several conveniences such as being able to switch my seat, links that take me to both Delta customer service and TSA, as well as explanations in detail for my service dog and fire minutes, but restrictions I highly recommend downloading if you are traveling Delta. Since I’m flying into North Carolina in the aftermath of hurricane Florence, delta has been more than accommodating and letting me change my flights for free as I am learning basis when I can and cannot access my town and/or neighborhood.
Flight Tracking's Review of Fly DeltaReviewed on 9/18/18 6:22 AM
I love to track flights no matter if I’m on a trip or for fun. I love to do it more when the flights are grouped together, not just from each confirmation numbers. Delta can’t do that for some reason,I’ve even suggested that they improve the functionality.
Children's Circle's Review of Fly DeltaReviewed on 9/18/18 6:13 PM
Fly Delta, our world’s most prominent airline
lynnanne1992's Review of Fly DeltaReviewed on 9/18/18 4:54 PM
I always appreciate the great customer service Delta provides.
eraiola's Review of Fly DeltaReviewed on 9/18/18 4:36 AM
Delta is the best. We always enjoy flying with them. Courteous attendants and good service all the way around.
iuweatherman's Review of Fly DeltaReviewed on 9/18/18 4:00 AM
I travel frequently for business on tickets purchased by my company. When I log into the app with my credentials and checkin with my company provided Delta confirmation number, the app doesn’t remember who I am, doesn’t load my Skymiles number and charges me for bags. It takes multiple steps to go back and fix all this. I just deleted this useless-for-business travel app!
jim0449's Review of Fly DeltaReviewed on 9/18/18 3:10 PM
Freezes constantly. Not user intuitive, doesn’t allow you to change your password, randomly stops accepting previous password
Dr.Judith's Review of Fly DeltaReviewed on 9/18/18 1:16 AM
This app is a wonderful time saving tool. It is easy to use and even verifies your passport information before you get to the airport. Thanks Delta. Just another reason why o love flying Delta.
Ramble-on!'s Review of Fly DeltaReviewed on 9/18/18 12:13 PM
The Application is super solid and allows me to use my iPhone to manage my entire account smoothly. Searching treacle or booking multiple cities it all works smoothly. Nice work Delta!
Takimoton's Review of Fly DeltaReviewed on 9/17/18 9:02 PM
I should be able to gel seats or given the option of another flight now.
L1011fan87's Review of Fly DeltaReviewed on 9/17/18 5:40 AM
SOO EASY TO USE!!! THANK YOU DELTA!!
JIR.TX's Review of Fly DeltaReviewed on 9/17/18 2:27 PM
Mobil app has come a long way. Very easy to navigate.
mkacapa's Review of Fly DeltaReviewed on 9/17/18 1:09 PM
Check in online and making reservations is incredibly easy!
Looliejoolie's Review of Fly DeltaReviewed on 9/17/18 1:02 PM
Delta is by far my first choice when flying. Their service is so outstanding that it’s a little easier to ignore an older plane when you get one. I just can’t say enough about Delta. They never disappoint.
asdf asdf dumb nickname's Review of Fly DeltaReviewed on 9/17/18 11:50 AM
Can’t purchase upgrades from app. Can’t see where a plane is coming from. Can’t select comfort plus at booking. I don’t know why I switched from United
lwbat's Review of Fly DeltaReviewed on 9/17/18 10:46 PM
The flight was great. The only problem that I had was that there was not charging availability.
Celestial Glitter's Review of Fly DeltaReviewed on 9/17/18 10:23 PM
No BS. Expedited and Efficient service Without the drama.
tonystig's Review of Fly DeltaReviewed on 9/17/18 10:14 PM
Check in was great all done for me and correct seats assigned.
Rainedin's Review of Fly DeltaReviewed on 9/16/18 9:43 PM
We have made Delta our go to airline. Comfort plus rules!!
kvetb's Review of Fly DeltaReviewed on 9/16/18 9:41 PM
The Delta app is so easy to use and intuitive. Love it!
Professional in the Field's Review of Fly DeltaReviewed on 9/16/18 8:56 PM
"Cannot connect to server" unable to search flight fares on website or app
Maritovoz's Review of Fly DeltaReviewed on 9/16/18 8:50 PM
Al volar en Delta son estas las dos palabras que vienen a mi mente: seguridad y confort. Como fanático a las alturas debo decir que mis vuelos en Delta están entre los más placenteros y confortables. Y con Delta en el aire me he sentido mucho más seguro que por ejemplo, en mi país de origen, Cuba, en tierra.
GregNick's Review of Fly DeltaReviewed on 9/16/18 7:07 PM
I’ve been pleasantly surprised with my experience with this app. Clean, usable design and lightning fast. I always expect a big corporate-backed app to be an overstuffed glitchy mess with awful usability, but this one really bucked those expectations.
mloreno's Review of Fly DeltaReviewed on 9/16/18 5:52 PM
I can’t seem to purchase tickets through the app, which seems important.
JPJohnPeterKim's Review of Fly DeltaReviewed on 9/16/18 4:12 PM
Great app. Except for the Delta Apple Watch app. I would like to be able to see information such as my confirmation number, my seat information, and baggage carousel information (if it’s updated within enough time) on the Fly Delta app for Apple Watch. It’d be more useful than showing that your flight arrives in about 4 hours or so as an example.
genalllloe's Review of Fly DeltaReviewed on 9/16/18 3:33 PM
Very helpful & right on time !
Adrianne K's Review of Fly DeltaReviewed on 9/16/18 12:58 PM
Love the great service at delta. I had a terrible experience with my flight here flying Frontier. I will never not fly Delta again!
kailuacarlos's Review of Fly DeltaReviewed on 9/16/18 11:00 PM
Love the early checking and excellent baggage tracking feature.
squirts123's Review of Fly DeltaReviewed on 9/15/18 7:58 PM
A lot of stuff going on with the app makes it difficult to use and know where everything is.
iambobber's Review of Fly DeltaReviewed on 9/15/18 5:49 PM
CallMeTumba's Review of Fly DeltaReviewed on 9/15/18 3:02 PM
Ever. If you make a change or book through a 3rd party the tsa pre number never transfers. Desk agent said she deals with it on the regular. Almost missed my flight by the time it was fixed due to a tsa delay. Had to leave the extraordinary long line to get fixed and by that time was late all for a simple data transfer of a number....
Robert t Eigelberger's Review of Fly DeltaReviewed on 9/15/18 10:15 AM
From my account for a medical emergency return to the U S. It should be 50000 Miles I called the International number and got someone in Texas It is very strange that an computer created e-mail reflected incorrect information and i cannot get it cleared up. In an emergency Delta should help million milers and platinum members and all flyers by graciously just getting them home to medical care. This was an emergency, as I was to remain in Europe for another month. To charge me miles and money is not making me feel better about Delta!! You charged me mileage and I believe over $150 To change my ticket. You are not as loyal to me as I have been to you!! Thank you. Robert T Eigelberger. 200 859. 2160 And I have two amex Delta cards that I am thinking about cancelling!
Blessed assurance's Review of Fly DeltaReviewed on 9/14/18 9:40 PM
The flight attendants were attentive and courteous and made my experience and made my trip very enjoyable and comfortable!!!!
Jakke Robb's Review of Fly DeltaReviewed on 9/14/18 6:42 PM
My wife was checked in for this trip, but when I try to “Check in Remaining Passengers” for this trip the app just loops me through and doesn’t allow me to check in
LuvMyStang's Review of Fly DeltaReviewed on 9/14/18 6:03 PM
I am using iOS. I cannot check in or get boarding passes on the app. Please fix this and I will give a higher rating. App is not much good to me the way it is.
Joshua Gray...'s Review of Fly DeltaReviewed on 9/14/18 5:51 PM
The app forced me to reschedule my connecting flight due to a delay, which upon checking the status of my checked bag I realized was completely unnecessary as my checked luggage made it onto the original flight!!!!! If the app hadn’t forced me to reschedule I would be well on my way home to my wife and daughter that I have already very limited time to see. This is completely unacceptable. I will never fly Delta again if I can help it and will be telling everyone I can to steal clear if they value their time, and don’t want to be subject to completely unnecessary layovers and delays.
Traveling Ingy's Review of Fly DeltaReviewed on 9/14/18 4:11 AM
The Delta team always goes above and beyond. When Typhoon Mangkhut was predicted to hit Hong Kong the Delta Twitter staff helped make flight changes for me and my husband so we could get out early. They were so helpful. Also applause to the reissue department in Minneapolis. When some issues arose with my ticket with a partner airline they spent hours to resolve everything so I could get to China with my husband. Again thank you Delta!
jpolyman's Review of Fly DeltaReviewed on 9/14/18 2:53 PM
Done in minutes
Edda G's Review of Fly DeltaReviewed on 9/14/18 12:08 PM
Easy to use, all pertinent information very accessible and logical sequence. Thanks!
DD2001's Review of Fly DeltaReviewed on 9/14/18 11:45 AM
Getting worse with each upgrade !! Cannot find any of my vouchers or companion ticket vouchers in my wallet Please go back three or four versions to when the app worked then fire the idiot going the upgrades
strofish's Review of Fly DeltaReviewed on 9/14/18 11:42 AM
kj280's Review of Fly DeltaReviewed on 9/14/18 11:34 AM
I have been a loyal customer for years. Even when its not always convenient or affordable pricing to fly Delta out of my boarding city. Their ground and flight crew for the most part goes above and beyond. The reservation support needs work. But if you need to get somewhere Delta gets you there.
Scratch Golf Doc's Review of Fly DeltaReviewed on 9/14/18 11:33 AM
Wish you had a drop down for special bags. I had duck.
buzzardbreath65's Review of Fly DeltaReviewed on 9/14/18 11:26 AM
Great airline. Personal and professional. Good job. Thanks
arshadsr's Review of Fly DeltaReviewed on 9/14/18 10:00 PM
I tried creating a new account after completing all the steps it says not reachable. Why do you make me do all the work to say that in the end.
ez survey's Review of Fly DeltaReviewed on 9/13/18 8:23 PM
My family enjoy flying with Delta. It’s getting better each time I fly with them.
Santts's Review of Fly DeltaReviewed on 9/13/18 5:53 PM
Great application and easy access. I recommend!
O'B with an apostrophe's Review of Fly DeltaReviewed on 9/13/18 3:23 PM
I have an apostrophe in my name. My last name is O’Brien. That little mark between the O and B is called an apostrophe. When the apostrophe is left out, I don’t get TSA Pre-Check. This is because TSA got it right and has my name with the apostrophe. Delta doesn’t enter it correctly so the apostrophe is left out. Consequently, my name does not match what TSA has and so they deny me Pre-Check. Thanks Delta.
Occasionaly a Flyer's Review of Fly DeltaReviewed on 9/13/18 2:07 PM
When attempting to check in, the app did not retrieve the passport info, which WAS stored in my profile, but required it to be re-entered. Once passport information had been entered, if errors were detected, some correct information was wiped out, making it necessary to supply it yet again. Overall, very cumbersome and frustrating.
-ScottC's Review of Fly DeltaReviewed on 9/13/18 12:52 PM
Unequivocally the best airline in the business. Needed to make change in flight due to death in family and despite the challenges the pending hurricane is presenting, the phone attendant was compassionate and got my flight rearranged. Simply awesome during my this challenging time for our family.
smileykiwi's Review of Fly DeltaReviewed on 9/12/18 9:07 PM
Excellent way to get ahead of the frustrations
Orochimarufan's Review of Fly DeltaReviewed on 9/11/18 12:56 PM
I was able to sign up for miles and get boarding pass within minutes. Love Delta!
LJW II's Review of Fly DeltaReviewed on 9/11/18 12:20 PM
Had to change flights due to weather. Accomplished everything with the Delta app smoothly.
Raditech's Review of Fly DeltaReviewed on 9/10/18 9:14 AM
My experience with Delta is an ongoing love affair😍😘❤️! 👏🏽👏🏽👏🏽👍🏽👍🏽 Lisa
SandyKurne's Review of Fly DeltaReviewed on 9/10/18 7:21 PM
App hangs up when clicking on radio buttons to opt in for upgrade request while checking in.!
mr poonhk's Review of Fly DeltaReviewed on 9/10/18 6:25 AM
Best airline for business travelers!
tsa trouble's Review of Fly DeltaReviewed on 9/10/18 4:23 AM
Delta refuses to help with the fact that my tsa clearance isnt coming through on the ir tix
jb2945's Review of Fly DeltaReviewed on 9/10/18 1:59 AM
Great and easy to use
paulsar's Review of Fly DeltaReviewed on 9/1/18 8:34 PM
This is a pretty solid app. It is easy to check-in and prepare for my flight. The single biggest drawback is the lack of Apple Pay support. This has made my payment for baggage fees take considerably longer than it should be. Also, storing my card in the app is less secure than using Apple Pay.
Joe bad speller's Review of Fly DeltaReviewed on 9/1/18 7:13 PM
Delta is my favorite airline. Everyone is always courteous
bfggchgcfyjfrhxuhdy's Review of Fly DeltaReviewed on 9/1/18 4:47 PM
It took numerous attempts and more than half an hour to get the passport information saved. I kept getting “Error - try again later.”
The trained brain's Review of Fly DeltaReviewed on 9/1/18 12:27 PM
It’s all in the title. There’s no option to apply travel vouchers when buying flights. Every time I call the support staff swears up and down that it’s there but no one has ever been able to tell me where or even has a clue about the app. They all say “You should be able to click the Add eCredit option before you check out.” I couldn’t agree more; I SHOULD be able to and yet I can’t. I travel for work around once a month and I have the app tied to my Delta credit card, which I only use for flights and keep at home. If I’m away from home I have no way to book and apply travel vouchers. The rest of the app is fairly well designed but it has this one fatal flaw. Fix it and you get my 5 stars. Also, hire some people in app support for your phone center. There is literally no one trained in how the app works, I’ve asked many times.
Lemurbeans's Review of Fly DeltaReviewed on 9/1/18 12:17 AM
Is anyone else wondering what KingGQ actually thought of the app? 🦗🦗🦗(crickets...) I personally love the efforts Delta has gone through to fix a lot of the early issues they had with the app, and the iWatch companion is great! Thanks guys.
Mercykoech's Review of Fly DeltaReviewed on 9/1/18 12:10 AM
Delta is the Best thing to happen to me! I love flying delta all over!! Very timely and always fun
corporatemom500's Review of Fly DeltaReviewed on 8/9/18 9:22 PM
American Airlines has a ways better app. This took over 20 minutes, had to wait on a call back from auto met service (35 minutes) and still not checked in for our connecting flight.
cbcallender's Review of Fly DeltaReviewed on 8/9/18 8:21 PM
On my flight I was placed in the last seat. The seats do not decline and there is no window. Therefore the flight experience was very uncomfortable. I think those sheets should be discounted due to the fact that you are not receiving a quality ride. Another option is to not put seats in that are against the wall. Stop the row before that.
life w/o it's Review of Fly DeltaReviewed on 8/9/18 6:07 PM
Mid flight I was notified my connection was delayed @ least an hour. I was able to switch to a different Flt while in the air - it was scary and I had to hike to the other end of the airport but we arrived even earlier than our original Flt!! They even got my luggage on the correct Flt !!!! Great tool! Thanks Delta
Mr.gonz's Review of Fly DeltaReviewed on 8/9/18 5:12 AM
It would be nice to be compensated when you have this many delay in one day to get to a final destination
Sharon C in BG's Review of Fly DeltaReviewed on 8/9/18 4:31 PM
Thank you for automatic check in. Makes traveling so much easier.
Jatthias's Review of Fly DeltaReviewed on 8/9/18 2:42 AM
Can’t even use this for my boarding pass? Weak.
Chopsf's Review of Fly DeltaReviewed on 8/9/18 1:16 PM
This was easy & helpful.
kevin hamlin's Review of Fly DeltaReviewed on 8/9/18 12:25 AM
Flight got delayed which cancels my flight in Columbia and have to stay the night these people won't even buy me a dinner!!! Fly another airline
nhorve's Review of Fly DeltaReviewed on 8/9/18 11:24 PM
It doesn’t retain your trip settings so having to remember my confirmation number every time I access the application.
Thumbelin's Review of Fly DeltaReviewed on 8/8/18 9:09 PM
Today Delta conveniently cancelled its early SFO to JFK flight. So what does the app suggest as alternate flights? Only those that go to JFK. Except all those JFK flights arrive too late for my meeting. The problem is that this crappy app ignores all the other Ny airports like EWR and LGA. So you have to get on the phone and schedule manually. Product design reflects the intelligence of its designers. Meaning idiots.
axwsz's Review of Fly DeltaReviewed on 8/8/18 6:02 PM
Won’t let me login and no way to tell Delta.
gbudnick's Review of Fly DeltaReviewed on 8/8/18 5:47 PM
Gone are the days of working on the plane . The seats are so close together it is impossible to open a laptop. If a passenger had a heart attack and needed CPR they would probably die as there is no room in the main aisle or in the seat row for someone to administer emergency services .
F3B_FLEA's Review of Fly DeltaReviewed on 8/8/18 4:33 PM
This airline is simply the best ! I flew spirit the first time an though I got a bargain yea right !! I love delta 💪🏾✅✅
The Big Gooch's Review of Fly DeltaReviewed on 8/8/18 4:26 PM
Keep up the good work Delta Airlines
anigowda's Review of Fly DeltaReviewed on 8/8/18 4:03 PM
It is dumb that I am unable to select available seats. Every available seat comes with a message “you have selected a main cabin seat you owe $29”. I am not sure where you want me to sit? Also on another flight we booked a group with 2 kids -ages 3 and 5. You have spread the adults and kids across the flight. Good luck to the adults sitting next to the kids!!!!
tippieslaughter's Review of Fly DeltaReviewed on 8/8/18 1:22 PM
I love flying Delta. Love! & one of the main reasons I like doing so is bc how user friendly their app is! Thank you Delta for catering to me always ♥️
JRFishyfolks's Review of Fly DeltaReviewed on 8/8/18 11:55 PM
My flights were on time and attendants were friendly and attentive! Thank you!
Talkativediva's Review of Fly DeltaReviewed on 8/8/18 11:42 AM
Wonderful experience staff went aboveboard to help me make my flight.
stuck at jfk's Review of Fly DeltaReviewed on 8/8/18 10:54 AM
When everything goes smoothly and as planned the app is fine. When there are delays and cancellations- confusing and useless
czktyii's Review of Fly DeltaReviewed on 8/8/18 10:46 PM
Yes shamaine the flight attendant made my flight enjoyable
Lovemoongate's Review of Fly DeltaReviewed on 8/8/18 10:11 AM
I love Delta! They take care of their passengers and after traveling domestically and abroad for the last several years, they have been the best airline, and mine of choice! Thank you Delta for all you do!
emc2345677's Review of Fly DeltaReviewed on 8/8/18 10:05 PM
Why does it take so long to checkin online? I have to study the screens to find my way to checkin. Do you think I’m logging on 24-hour before my scheduled flight to surf your site? Duh. And why are your buttons unresponsive? You can do better if you want to be my airline of choice.
s🇯🇲's Review of Fly DeltaReviewed on 8/7/18 9:37 PM
disappointed in delta and the treatment I received. It started at self check in with the rude service. Baggage check in was even worse. The woman was snapping at everyone in line. I believe if you hate your job that much you should quit but that is no way to treat people. For example not listen to what customers are saying. A woman was checking on 3 una companied minors. She told the delta agent 3 but what the 4 child enter the ropes she stop her and told her go back. She realize what she had done when the woman who was accompanied by the child snapped back at her. It didn’t stop their I was talked into giving up my seat on the plane. I explained that I had a ride picking me up. I would need to call them and others i was meeting. I gave in, it was a sweet deal first class straight flight on the next flight out and$800 gift card. I called my rides and rearranged my activities. I got comfortable as everyone board the plane and began eating my breakfast. Out of the blue I hear my name for a second time. I was rudely told o had to board the plane now. I tried to explain that I changed my plans already. I was rudely told to get my boarding pass after o tried to rush to the plane as I was told. I didn’t have time to call again to changed my plans. Also the line to check bags was ridiculous. The Reason i agree to change my flight was also because bag checking was s nightmare. I got to the airport at 3:30. Only one agent was helping and she was rude. A traveler helped me. I told travel a lot but I wanted to start traveling more. I traveled with my children on Jet-blue just last week to Florida and it was so pleasant. I am considering cutting up my delta card as I sit on this flight. I should be thinking that I am taking my first vacation by myself instead I am thinking I have to fly back on delta.
qodnsjdndidnhr rhe rjendjbd's Review of Fly DeltaReviewed on 8/7/18 9:11 PM
Add baggage button needs to be set on the home page or the home page Settings needs to be configured so that the user can find the add a bag button easily
Ohh yeah.'s Review of Fly DeltaReviewed on 8/7/18 7:16 AM
I love how the app allows for mobile check-in 24 hours preflight!
iheartmusic446's Review of Fly DeltaReviewed on 8/7/18 6:49 PM
I like Delta Sky Priority App easy to navigate and use
Toadworks48's Review of Fly DeltaReviewed on 8/7/18 6:26 PM
Great app, easy of use is a delightful surprise!
Anmcloud's Review of Fly DeltaReviewed on 8/7/18 3:37 AM
You click the option to upgrade for an immediate seat selection, and the option isn’t available!
AllLies's Review of Fly DeltaReviewed on 8/7/18 1:44 AM
App does not allow you too select your seat for successive flights. Customer service says that you have to check in for the connection flights😡🤯😝
Dadie.'s Review of Fly DeltaReviewed on 8/7/18 1:07 PM
Despise multiple lay over flights. As a result of air conditioning malfunction on flight 1927 plane had to be deboard causing me to miss my connecting flight for Honolulu. Now I’m on 2 layover itinerary and not getting to Honolulu until 2030. Also I booked delta comfort and it said 1 luggage free however this morning I was charged 25$ dollars for my luggage. Just an extremely disappointing first experience with this airline. I ‘be been at this airport since 0600.
DeltaGA's Review of Fly DeltaReviewed on 8/7/18 11:34 AM
Easy to use
Tenriquez's Review of Fly DeltaReviewed on 8/6/18 9:49 PM
What an fantastic experience we had flying Delta. Our daughters first flight and the pilot made sure they had such a great first experience. It truly was special for them and us. Thank you to all flight attendants and pilots on our flight.
girlgoregolf's Review of Fly DeltaReviewed on 8/6/18 8:53 PM
The app is easy to use for what I need. Feels comfortable!
Mightymouse12's Review of Fly DeltaReviewed on 8/6/18 8:20 PM
I quickly checked in and added bags. Easy to use.
C-S-Feed B's Review of Fly DeltaReviewed on 8/6/18 6:43 PM
Everything you do you charge for!!!! Even though the ticket has paid for!! The snack is terrible!!!!
Galvan Jimenez's Review of Fly DeltaReviewed on 8/6/18 3:32 AM
I love delta, is my favorite airline. I like how they treat the people and the great service. And I love how precaution they are. 👍🏽👍🏽
Albert Walla's Review of Fly DeltaReviewed on 8/6/18 1:08 PM
survey is difficult too's Review of Fly DeltaReviewed on 8/6/18 11:59 AM
I have a round trip the same day. Getting to the second flight before the first one boards is not intuitive.
k225444's Review of Fly DeltaReviewed on 8/5/18 9:57 AM
Didn’t even get a chance to change seat with out paying I mean I paid for my ticket already should be able to pick my seat
Ricaaawesome's Review of Fly DeltaReviewed on 8/5/18 7:48 PM
Really like the tv
TiaRia4's Review of Fly DeltaReviewed on 8/5/18 6:28 PM
FLL-LGA very unruly passenger on board. She was upset because she was “forced “ to check her carry on. Tina handled the situation like a true professional. Cool, calm, and collected, she convinced the passenger to behave appropriately! Smooth flight. Thank you, Tina!
p1$098's Review of Fly DeltaReviewed on 8/5/18 3:58 PM
Every flight we have ever taken is delayed.
1sttooth's Review of Fly DeltaReviewed on 8/5/18 2:39 PM
Delta 1 hour hold time to fix a ticketing mistake they created from a rerouting from a delayed flight . No apology .
Catanmonkey's Review of Fly DeltaReviewed on 8/5/18 1:22 PM
UPDATED AUGUST 2018: Infant in arms still does not appear on the app but does on paper tickets. I find it hard to believe that after multiple updates delta still has not fixed this problem unless they are completely ok with excluding parents from using their app. The latest update has completely changed the look of the app including where it should show infant in arms. Without it you cannot get through security. When I go to re-add the infant in arms request it naturally tells me I can't because the request is already processed. But without proof you're forced to waste time at a kiosk printing out a ticket instead of using the app.
LV9139's Review of Fly DeltaReviewed on 8/5/18 1:14 PM
One of the best experiences had flying Delta with my 4 year old. I had stopped for a while but now I’m back on 8/2 flight leaving JFK to Tampa the 11am flight the blonde flight attendant who has been doing the for 39 years was the best service I we had. Thank you Delta for the much improved service. Lucy
Totally sinks's Review of Fly DeltaReviewed on 8/5/18 11:18 PM
There are basically TWO Airlines in the country : Southwest & “Umeridel” the phrase that stands for United, American & Delta, which I view as one big Airline with three different route structures. Southwest stands on its own, but Umeridel is too big, always crowded, one drop of rain or one snow flake leaves thousands of passengers stranded for days. When United and American ask me this question, I respond with the same answer... “You are all Meh”...
gadyg's Review of Fly DeltaReviewed on 8/5/18 10:46 AM
Very easy to use and friendly app.
KnowReturn's Review of Fly DeltaReviewed on 8/5/18 10:33 AM
As a person flying almost weekly, I depend on this app. And it is dependable. By far the best amongst the competition. Two things I want most; the second one makes this a 4-star app instead of a 5-star app: 1. Better partner airline integration — I fly KLM/Air France a lot and I miss using the awesome app for those legs. Ok, I understand that this type of integration is super hard. 2. If I open the app in airplane mode, it invalidates my login credentials next time. Then I have to use my username and password. For goodness’ sake, in 2018 I would expect this app to be Touch ID enabled. I should not have to have two free hands to type in a password while running through MSP/ATL/DTW/SLC with my luggage in tow to make my connection. This is costing my beloved Delta the last star. Please fix this!
DJBSFO's Review of Fly DeltaReviewed on 8/4/18 8:30 PM
As a United flier 1k and I am well aware of how to book tickets I needed to book a flight on the DL App ..... holy smokes it’s bad .... the lack of info make it impossible to use , like no seat maps for partner airlines .... confusing fares such as Comfort+ vs Delta One vs premium economy bookings in multiple airlines in different seat Categories .... one fare search booked me in 4 different fare categories 2 different airlines on a flight from SFO to LHR .... and attempted to charge me some sort of business fare at $5000 even when the seats were in some form of economy. Seems like a bait and switch .... just like fares airlines like to over complicate things ... so poorly organized I booked on the VS site was cheaper and way easier to figure out what actually I was purchasing
noonwrboy's Review of Fly DeltaReviewed on 8/4/18 6:56 PM
It is not as good as talking to an English speaking human.
Utah Oregon Missouri's Review of Fly DeltaReviewed on 8/4/18 6:30 PM
ATL has been a significant thorn in my backside the past 30 days!!! I’ve had two flights transiting through ATL w/over a 3 & 1 hour delay respectively due to rain—only rain! After analyzing why, I’ve concluded that Delta can’t handle any delay because the airport doesn’t have the capacity for sooooooo many Delta flights. I know ATL is Delta’s “precious baby” but I’ll fly another carrier to avoid ATL in the future!!! Additionally, it seems there is a lack of integrity among Delta employees—I seldom here the TRUTH when it comes to actual delay time!! For example—on the second delayed flight last week (DL2078 on 2 Aug), after multiple revisions and nearly an hour delay in the terminal, there were subsequent delays: 10 min at the gate (B34) after door was closed, 8 to 10 min delay in the alley after push & start, 25-30 min taxi delay to RWY 8R from B34 because the back end of the “congo” line started way down by TWY C...and no Delta employee gave any explanation. The Captain did comment that he was doing everything he could to expedite!! UNSAT!!! Delta has outgrown it’s “precious”
kwzehnder's Review of Fly DeltaReviewed on 8/4/18 4:32 AM
I give 1 Star whenever an app prompts a review. Don’t force yourself on me, if I want to give you feedback I will.
Jjune711's Review of Fly DeltaReviewed on 8/4/18 4:28 PM
Love flying Delta! I would rate this a 5, but check-in is a lot of unnecessary steps to check-in your children. Why do I have enter my phone number, and acknowledge the same agreement multiple times? Guardians should be able to one check in for their kids. I understand if I was adding extra bags and other details.
Mike3258's Review of Fly DeltaReviewed on 8/4/18 2:26 PM
It had been awhile since I used the App......used it this weekend! Very user friendly! Great asset!
1 Mean Hombre's Review of Fly DeltaReviewed on 8/4/18 1:07 PM
Delta’s app is efficient, quick and effective with simple log-in and intuitive use. Well done, Delta.
Milw Kevin's Review of Fly DeltaReviewed on 8/4/18 12:20 PM
Our flight had been adjusted 3 times. First delayed a short time period. Then as we were getting ready to leave it was delayed too close to the connection flight we had to rebook to the next morning, cancel our hotel reservation and re time our rental car. Then when the early morning flight was cancelled while we were sleeping, and checking in upon waking, our upgraded seating was eliminated. Now we will be driving in peak time in a new town I have never driven in and we lost a complete day and 1/2 of our ‘vacation’. Frustration elevated when we try to call and were told 1 hour wait, then they never called back. Disappointed with Delta. Hope the customer service will have some retribution for us.
Dhawn S's Review of Fly DeltaReviewed on 8/4/18 12:05 AM
Easy to use app, very convenient
davemspec's Review of Fly DeltaReviewed on 8/31/18 7:08 PM
Delta’s previous app was one of the best. So many cool features and sophisticated design. I can’t believe they would discontinue it and replace it with this bunk. Please reconsider!
dissatisfied in cinncinnati's Review of Fly DeltaReviewed on 8/31/18 6:27 PM
Arrived at airport got text 4 hour delay cannot make connection so rerouted through France but we payed extra for comfort seats now they said we don’t know if we can get your extra money back that you paid for that upgrade. Why? We paid for a service that we are not receiving. So I’m very dissatisfied with delta service.
Bryanpi 3's Review of Fly DeltaReviewed on 8/31/18 3:36 AM
Went into the app to check how much Delta over charges for checked luggage. Found the page for that easily, but the text was to small to read. Tried to zoom in, but then the menu bar takes up 90% of the screen and I can't read the content I came to find. Tried to find a feedback form or email address to report the problem, but the app just has a list of phone numbers. So this is literally the best place to make this comment.
taking off's Review of Fly DeltaReviewed on 8/31/18 1:48 PM
My first time checking in with my iPhone and Delta has been Awsome! Thank you and we are ready to go.
Well Richie ran in Ireland's Review of Fly DeltaReviewed on 8/31/18 12:33 AM
App seems good in domestic America, but international travels toss up issues. Often have delays getting boarding passes and gate information. However I’m currently a big fan of Delta.
Ricardochiari's Review of Fly DeltaReviewed on 8/31/18 11:59 PM
The app, while I was checking in, said I was allowed 7 bags. Can not be accurate.
The man named E's Review of Fly DeltaReviewed on 8/30/18 6:40 PM
Coming from someone who flys maybe twice a year, this app made everything run smoothly. There were no lines I had to stay in, I paid for my checked bags on the way to the airport, also didn’t have to worry about losing my boarding pass as it was all linked to a QR code on my phone. If you have the ability to use this app please do. It makes flying easier than I ever imagined it would. Your flight times will actually sync with you phones calendar and remind you when you flight is or if there are any delays due to weather or other complications. To top it all off the best part about the app is that, unlike other apps, you don’t have to create an account to use it. Simply sign in as a guest and its seamlessly gets everything going for you off your confirmation number and name. In short amazing if you fly delta just use the app you won’t regret it.
jljmy's Review of Fly DeltaReviewed on 8/30/18 6:12 PM
Why I cannot select a seat through the app and have to wait always to get it last time I had to wait until the last minute to get my seat assignment and nearly every one has boarded already and I check in one hour early, not good practice, I’m being charged to select my seat early
Thesunisbrighterhere's Review of Fly DeltaReviewed on 8/30/18 5:49 AM
Love delta. Love it. Love it. Love it.
Architectlink's Review of Fly DeltaReviewed on 8/30/18 4:51 PM
Thanks so much for the great easy app
sammieb2009's Review of Fly DeltaReviewed on 8/30/18 3:17 PM
Love this app! Makes things sooo much easier while traveling.
Gina70s's Review of Fly DeltaReviewed on 8/30/18 12:16 PM
Agent was thorough and professional servicing me this morning!! Great!
AshleyMichelle! :)'s Review of Fly DeltaReviewed on 8/30/18 11:26 PM
1) If wanting to upgrade and purchase a bag had to make two separate payment processes. Could not see your whole total at the end. Even if you were just curious, you could not move on until you purchased or selected free options. 2) photos show a picture of Apple Pay, but checking in I had no availability To use Apple Pay. 3) slow and confusing. No big checking button when registering as a guest. My thought Delta won’t read this or care because I’m not an high platinum member using the app.
delv11's Review of Fly DeltaReviewed on 8/30/18 11:05 PM
Sorry, An error has occurred on the server. Please, try your request again later.
ajglinski's Review of Fly DeltaReviewed on 8/30/18 10:35 PM
Great app! So easy to navigate.
female traveler's Review of Fly DeltaReviewed on 8/30/18 10:28 AM
Well designed and intuitive app. Can do most everything you need on the fly and super quick!
Lynnelynne1's Review of Fly DeltaReviewed on 8/3/18 9:27 PM
Great customer service but too many fees and upgrade requirements
curtihi's Review of Fly DeltaReviewed on 8/3/18 8:56 PM
What is happening. Just downloaded new update and it’s crashing every time I open it. Can’t access any info, just terrible. Please patch and fix ASAP!!!!!
_apsgn's Review of Fly DeltaReviewed on 8/3/18 5:40 PM
What is wrong with this app? Kept checking in and kept getting an option to check in again, with the same results: no e-boarding pass for my connection flight. Also, I could not add the pass to my phone wallet. Such a waste of time trying to figure out why!
RobV19880921's Review of Fly DeltaReviewed on 8/3/18 2:26 PM
This app can’t even sync with itself let alone the Delta computers. The MQMs from individual trips rarely of ever matches what you see on the green bar for medallion status. Then I rebooked a trip in the app due to a delayed flight, and while it updated in the app, it didn’t put me on the flight. So I had to wait while the gate agent made calls and was the last to board, not having rooms for my bags. Pretty frustrating as a medallion member. I’ve been a mobile product manager before, these issues should be pay to play features.
unhappy in atl's Review of Fly DeltaReviewed on 8/3/18 1:51 PM
So after 2 delayed flights went to delta help desk at F7 agent Anthony “booked” us on a 9 am flight via United air to Halifax NS.We received a copy of the itinerary and spend $260 hotel to be in Newark to catch the flight. Arrive at the United counter 7 am for the 9am flight to learn NO RESERVATION was booked. Anthony was chatting and joking with coworkers as he was typing in our “reservation” . Waiting in Newark airport for taxi ride to LGA and a flight 12 hours later
893c's Review of Fly DeltaReviewed on 8/3/18 1:41 PM
Checking was extremely easy, to pay for baggage was very easy.
nsnshshshsh's Review of Fly DeltaReviewed on 8/3/18 12:00 AM
It says I can view / change seats but is not letting me do either. I have been on hold for over 30min
kimmieinlou's Review of Fly DeltaReviewed on 8/3/18 11:59 PM
I’ve been on the app several times trying to check in my group ... I’ve checked in 2 of the 4 but it won’t show the other 2 even though it shows them and a seat number ! It shouldn’t be this difficult 🧐
pdiddy 25's Review of Fly DeltaReviewed on 8/3/18 11:45 AM
Delta is a great airline to fly. Delta one is absolutely fabulous .
Tmom60's Review of Fly DeltaReviewed on 8/3/18 11:42 AM
Flown a lot of different airlines. The service and professionalism I’ve experienced in Delta is like no other. Makes flying a pleasure again, as it should be! Thanks for all the hard work, so appreciated!
lincolnoldparts's Review of Fly DeltaReviewed on 8/3/18 11:24 PM
Love this app
Bugsy5808's Review of Fly DeltaReviewed on 8/3/18 11:04 AM
App is easily accessible, fluid and constantly updating flight information. So helpful!
Princessexxi's Review of Fly DeltaReviewed on 8/29/18 8:40 AM
Love how easy it is! Great for my kids we love it! So fast and easy!
Builder boss's Review of Fly DeltaReviewed on 8/29/18 4:13 PM
Carol from Phila's Review of Fly DeltaReviewed on 8/29/18 2:22 PM
The representatives that I spoke with on the phone were exceptionally helpful and pleasant. Kindly recognize these employees on their great customer service.
Seamus619's Review of Fly DeltaReviewed on 8/29/18 2:13 AM
Put in my correct email and password yet won’t log me in. Tells me it is incorrect.
icantbelivethisbs!'s Review of Fly DeltaReviewed on 8/28/18 9:58 PM
When I selected my seats online, I was able to get 3 seats next to each other as we are traveling with my 86 year old father in law who has dementia. Now when I check in, none of us are even in the same row! It’s ridiculous! We have been flying first class and when I selected my seats, every single seat was available. Other than that, Delta is fine.
Bob de Breuklyn's Review of Fly DeltaReviewed on 8/28/18 8:04 PM
Checkin worked for my wife, not for me, even though I’m the primary traveler. Checkin button just cycles between a check mark and seat assignment. Passport picture checkin doesn’t confirm that it worked. Checkin additional travelers button doesn’t work either. Lots of good ideas in this checkin, just not working.
Unsuccess's Review of Fly DeltaReviewed on 8/28/18 7:37 AM
Currently update can’t opening the detail of the flight, tab open it’s shutting down the itinerary.
TravelQuren's Review of Fly DeltaReviewed on 8/28/18 5:58 AM
The app is super self-service and efficient! Love it!
purduejonesy's Review of Fly DeltaReviewed on 8/28/18 3:13 AM
Color scheme on app makes the upgrade more prominent - don’t get fooled into selecting it on accident.
kiknowlin's Review of Fly DeltaReviewed on 8/28/18 12:53 PM
Fast and easy to use.
Esmelola15's Review of Fly DeltaReviewed on 8/28/18 11:29 PM
Love the app. Can do anything on it.
Ben Keck's Review of Fly DeltaReviewed on 8/28/18 11:10 PM
This app crashes every time I push the “View More” button in my itineraries.
Disappointed in ATL's Review of Fly DeltaReviewed on 8/27/18 9:46 AM
I am a long-time customer of Delta. Normally I sing its praises, but this is the second flight in a row where I’ve had to stay somewhere overnight to plane engine issues or flight delays causing connection issue. This time my connection from Houston to Atlanta was delayed. My option was to get a discount, but still have to pay $79.00 for a hotel room overnight or sleep in the airport. I slept in the airport because I should not have to add nearly $100 to my trip for Delta’s mistake. My luggage some how made the connection eventhough Delta changed my connection into an over night stay.
dLpq's Review of Fly DeltaReviewed on 8/27/18 5:18 PM
Keep up your excellent job & thank you for your assistance.
chernmi's Review of Fly DeltaReviewed on 8/27/18 4:26 PM
Trying to find your flight and typing in your confirmation number is a nutty exercise. WHY ? ? Because every entry position is de-highlighted. After picking confirmation # you expect that entry to be high lighted for entry and it is not. Pain in the butt to work through in what would be a normal procedure.
Frustrated.scott's Review of Fly DeltaReviewed on 8/27/18 12:14 AM
Why have an app that won’t even tell you what gate? Or that the flight is departing? Perhaps it’s an issue of code share? But they really need to get that worked out before a user interface can even pretend to be a useful tool. Never mind that you can’t get boarding passes or check in with code share, but it’s ridiculous how the partner apps send you back and forth endlessly.
DKF1979's Review of Fly DeltaReviewed on 8/27/18 11:10 AM
I don’t understand why I have to pay for bags. I paid for a round trip ticket, and paid for one bag. Now I have to pay for that bag again to get it home. That does not make any sense at all. The bag is already paid for.
the Un fly app guy's Review of Fly DeltaReviewed on 8/27/18 10:39 PM
Doesn’t work on international flights with partner airlines and you need a magnifying glass to read the font. Terrible app
1Falcon1's Review of Fly DeltaReviewed on 8/26/18 9:09 PM
We love Delta ~ however very frustrated with the lack oh waters sodas and snacks on flights.
connbull's Review of Fly DeltaReviewed on 8/26/18 6:36 PM
With reminders & up to the minute updates, Delta App puts an ease to trip prep.
KyraHedgehog's Review of Fly DeltaReviewed on 8/26/18 5:33 PM
Alaska airlines was still operating regardless of the smoke in southern Oregon. The smoke isn’t even bad but delta has been the only airline giving me issues over my week of travel with the notices and emails about waivers and what not. Alaska Isn’t doing that. I always fly with Alaska but then I buy this ONE delta ticket for my flight home and I absolutely regret it so much. Now tomorrow my travel plans are totally messed up being Delta is dramatic and moving things around. But I learned my lesson, I will stick with Alaska.
david kg's Review of Fly DeltaReviewed on 8/26/18 4:39 PM
UrbEric88's Review of Fly DeltaReviewed on 8/26/18 2:47 PM
The app appears to be ok, but I’ve tried unsuccessfully to add WiFi services to my flights. Once I go past the point of entering my card information the app closes out.
Casimaya4's Review of Fly DeltaReviewed on 8/26/18 2:35 PM
The app was better before. I haven’t been able to even search for flights to book in MONTHS because it always says error, could not connect to the server. Please fix!
Buffpiezan's Review of Fly DeltaReviewed on 8/26/18 1:41 PM
The app never saves my reservation. I keep adding it, it never saves, I have to keep looking for my flight confirmation and retype it in. What’s the point of the app!?
froggered's Review of Fly DeltaReviewed on 8/26/18 1:36 PM
Super easy to book flights, check on upcoming flights, make changes etc - love the format and ease of use. Nice work Delta.
kariiiann's Review of Fly DeltaReviewed on 8/26/18 1:00 AM
So easy to use!
Dave071's Review of Fly DeltaReviewed on 8/25/18 4:33 PM
Every time I try to open the app crashes.
veroniques wedding's Review of Fly DeltaReviewed on 8/25/18 3:17 PM
I booked a discounted flight through Delta to attend a family wedding. My departing city was Milwaukee going to Dayton. My connection was in Minneapolis. The Minneapolis plane was late getting to Milwaukee due to weather. There were 93 passengers who where connecting to other flights in Minneapolis. The gate agent in Milwaukee was rude and told all of us we would make our flights. No true. The flight crew made extraordinary effort to ask passengers to allow us connectors to get off first. More than 100 passengers stayed seated so we could run! Amazing people. I ran to my gate only to be told my 6 minutes prior to departure wasn’t enough the flight was gone!!! I had a discounted ticket from Priceline and rarely fly Delta that is why they didn’t wait for me!!!!!! I had to wait 2 hours for the next flight. The next flight say on the tarmac for 10 minutes waiting for a passenger connecting from Chicago. He sat next to me and told me he is a business traveler and near a million miles. I experienced the worst of Delta airlines. I was not worth as much as the business guy next to me. Delta refused to help me but I was the relative to 3 grandmas who were over 80 meeting me so that I could drive them to our hotel. These ladies were left in Dayton to fend for themselves speaking very little English because I wasn’t valuable enough for Delta to wait 2 minutes for me. There are over 100 guests at my family wedding and I will make a point to stand up at the reception and tell the story of how Delta would only wait for platinum member not someone like me who rarely travels. I will implore that they never fly delta again!
person_555's Review of Fly DeltaReviewed on 8/25/18 3:13 PM
It doesn’t save the travel info. It reloads the info whenever I start using the app and that takes long. Inconvenient especially when there’s no internet connection which is often the case inside the airplane.
mbd_mn's Review of Fly DeltaReviewed on 8/25/18 12:16 PM
Made checking in and checking flight status easier!
Hellokitty5910's Review of Fly DeltaReviewed on 8/25/18 11:45 PM
Best airline ever.
xSCMx's Review of Fly DeltaReviewed on 8/25/18 10:59 PM
I can’t even get past entering my address. Keeps throwing errors saying to enter a valid address. MY ADDRESS IS VALID
anjiecampus's Review of Fly DeltaReviewed on 8/24/18 9:22 PM
I want to express my feeling about deaf people at airports and gates. As loud as the announcements may seem to a person who doesn’t have hearing lost, it is extremely difficult to follow any announcements from a deaf prospect. I wish they would decide to call upon death people as one of the first seated as we can’t eat when we are being called and there are no visual monitors. Just saying....
jfjdjsosing jenxn. xjeneb's Review of Fly DeltaReviewed on 8/24/18 7:39 PM
Kept asking me to submit a review. Super annoying.
lisabra10's Review of Fly DeltaReviewed on 8/24/18 7:05 AM
Delta has been above and beyond y expectations! So friendly and accommodating!
Jackson_wxyz's Review of Fly DeltaReviewed on 8/24/18 6:54 PM
Always 2 stars for asking me to review
Missing artist's Review of Fly DeltaReviewed on 8/24/18 3:46 PM
My TSA number is on my account but I keep having to ask each time to have it added to my flights. This negates the intent of getting the TSA number in the first place. Now I have to stand in line to have it added each time. How can we fix this? What do I need to do?
teresawitch's Review of Fly DeltaReviewed on 8/24/18 12:29 AM
Love this app- so convenient!
Chidy iTunes's Review of Fly DeltaReviewed on 8/24/18 12:17 AM
Always optimal service. Easy to use.
AlwaysOnAJourney's Review of Fly DeltaReviewed on 8/24/18 12:07 AM
Love the airline & the app!!
PKYLin's Review of Fly DeltaReviewed on 8/23/18 4:40 PM
I had to enter my passport info over and over. Poor UI design.
Jill woods-dale's Review of Fly DeltaReviewed on 8/23/18 4:40 PM
Very difficult to change to early flight. Disappointed at the service.
Aagjktgghh's Review of Fly DeltaReviewed on 8/23/18 2:13 AM
This app is extremely slow.
Jimmyaym's Review of Fly DeltaReviewed on 8/23/18 1:18 PM
Please add the function that boarding passes are automatically added to Apple wallet!
John Taft.'s Review of Fly DeltaReviewed on 8/23/18 12:38 PM
grateful buckeye's Review of Fly DeltaReviewed on 8/23/18 11:14 PM
I accidentally booked a flight this morning or my husband to see his dad who Is in hospice and not likely to make it through the weekend . I made it for Friday night and not tonight. So grateful to delta for making the change with no fees and hassle !!! Thank you so Much
wood136's Review of Fly DeltaReviewed on 8/23/18 11:10 AM
The app is great at giving me updates and options when weather or other flight delays hit.
ZuSoo's Review of Fly DeltaReviewed on 8/23/18 10:36 PM
Delta is constantly changing their app and the online site. However they consistently miss the mark on improvements from the user perspective. Additionally, their app and website are worthless when exceptions happen (flight delays for any reason). This is when the experienced traveler needs them most and where Delta falls down exponentially. Delta will be caught with their pants down when other airlines excel in this area.
pattyolyons1971's Review of Fly DeltaReviewed on 8/22/18 7:37 PM
Best flight attendants in the business
Visa user's Review of Fly DeltaReviewed on 8/22/18 5:30 PM
The Delta App and the check-in process is exceptional.
Ave-ster*****'s Review of Fly DeltaReviewed on 8/22/18 5:22 PM
delta is aweful
Linda2222o's Review of Fly DeltaReviewed on 8/22/18 5:00 PM
I have been using this app to navigate my flight and find it very helpful.
Freas27's Review of Fly DeltaReviewed on 8/22/18 4:51 PM
I don’t travel a ton but when I do I love the easy to use features this app has.
JennDupree's Review of Fly DeltaReviewed on 8/22/18 2:08 AM
Initial user experience must become a priority in Apps. Please pull your logs with time stamps for 21AIG18 9:15-9:46PM User steps via mobile, initial screen should be (it.is.not) "Welcome let's set you up." Initial prompt displays, you need to enter a pw -kick off an email to set up your account After receiving my email, clicking the link provides, get this... (I don't know if I was switched to safari or the app) from the new page you insisted that I ENTER MY EMAIL (please cut that out) I navigated to you with information you requested The cursor starts on the enter email field, the next visual down the page is SUBMIT. Now I'm seeing red-user-you-did-wrong requirements for pw entry. And the next issue just annoyed me... I looped through the password entry prompt 3Xs. Zero user error. I know the pw! Heck 3 loops of enter pw, +re-enter pw is 6 total entries. And... Now I can enter my email and pw to check into that flight For real? Sigh One more... My flight was not in the app I had to go pull my confirmation number and start some progress. Please have a data retrieval run on the users behalf, retrieve the confirmation # via pre populated fields. I was prompted via 2 methods to check into my flight!
1$478,!;'s Review of Fly DeltaReviewed on 8/22/18 12:59 PM
Need I say more! I lost 2 Days of My vacation due to a Pilot who decided to turn around over the Atlantic !
Ms, Bee's Review of Fly DeltaReviewed on 8/22/18 12:58 PM
Very User Friendly
Jim and Mary Lynn's Review of Fly DeltaReviewed on 8/22/18 12:29 PM
I love Delta!
Steve Doylestown's Review of Fly DeltaReviewed on 8/22/18 10:11 PM
I have tried using it repeatedly for reward travel. I would guesstimate that 15 out of 20 searches end in errors. Their tag line is something like you can do it all in the app. Really? I don’t find that. A conventional ticket seems to work fine. Add any complexity and the app fails.
bmurt3000's Review of Fly DeltaReviewed on 8/21/18 9:24 PM
I am always very happy with Delta. On a recent flight to La Guardia I experienced a new placement of a bathroom. It was in the back Galley parallel to the seats, not perpendicular. It was disgusting. There was bodily fluid all over the floor and paper mess everywhere. My observation of the said bathroom was totally unrealistic for proper toiletry issues. It was so narrow and so confining. Anyone who was elderly, impaired or slightly overweight would have a very difficult time navigating this minuscule room. I suspect that the urine all over the floor was because people just had a difficult time navigating this tiny space. I am an advanced practice RN and I needed to say something in the name of good public health
A1 Ship Cruiser's Review of Fly DeltaReviewed on 8/21/18 8:36 PM
The employees are enthusiastic about their job and very helpful when needed.
DavidElmo's Review of Fly DeltaReviewed on 8/21/18 5:18 PM
Delta is a no hassle, no nonsense airlines who is dependable for safety and reliability of schedule. They could improve their rewards program by reducing change fee by 50% minimum.
This guy right here right now's Review of Fly DeltaReviewed on 8/21/18 2:31 AM
The Delta customer service agent that I worked with was wonderful and understanding. Best customer service. I’d hire her in a heart beat to work for my company. Adding the boarding pass to my digital wallet is easy and convenient and the cherry on top.
Maximusmimick's Review of Fly DeltaReviewed on 8/21/18 12:52 PM
I really enjoy flying Delta. I’ve been flying Delta for many many years and have always had a wonderful experience. Great job on the new planes. Now I love even more flying with Delta.
thepepperperson's Review of Fly DeltaReviewed on 8/21/18 11:57 AM
This app is particularly well designed. Intuitive, with a minimum of taps necessary to complete your transaction. I use JetBlue and Southwest only as comparison.
dgkirby's Review of Fly DeltaReviewed on 8/21/18 11:06 AM
I like the app and appreciate it has improved significantly over the years. I travel weekly so this is one of my go to apps. I tried to find contact info for app tech support to provide feedback (and a screenshot) but found no such info in the app or the Delta website. The one buggy thing that seems to have never been fixed is the following: - when a flight is rebooked for later in the day or the next day the original flight’s “Boarding” time shows up for the the new flight. This has been a problem for me for years of using the app. Otherwise, solid app.
!i's Review of Fly DeltaReviewed on 8/21/18 10:09 AM
The app charged my card two times while giving an error message that it could not process my card. It consistently crashes while at the airport. Delta should invest in more software support.
Rojac1234's Review of Fly DeltaReviewed on 8/20/18 9:04 PM
Your agent Sasha helped me change a connecting flight that was causing me distress because of limited layover time. She was wonderful.
Phillip's Comment's Review of Fly DeltaReviewed on 8/20/18 5:10 PM
They don’t tell you the boarding times for your flights. There are times, when that is an important as the takeoff time.
lfghjkutscvi's Review of Fly DeltaReviewed on 8/20/18 4:58 PM
Sad when u know u r right but system does not work at all I can’t even send u this without a hassle- nickname taken! Do u realize how many F—-en nicknames are probably taken! Geez
Duke933's Review of Fly DeltaReviewed on 8/20/18 2:10 PM
In booking the bereavement tickets to my home for the passing of my grandmother, I dealt with an agent that was not similar to the kind of customer service I’m used to experiencing from Delta. I used to be a heavy traveler for work, and always made it a point to fly Delta. Almost every single one of the persons I came across was very accommodating and polite. The agent who booked my flights not only laughed at me when booking the flights, scoffed at my comment that I was used to better customer service from Delta, but made remarks when discussing my flight arrangements. I’m normally a fairly calloused person, but experiencing the death of my grandmother, whom I was close to was painful. This gentleman made the experience worse. My flights were outstanding as normal with Delta. One agent in Atlanta even helped my sister out by putting her in a seat that was open, since she was bringing a lap child. That was the type of customer service we’re used to. Thank you for your tome.
rrview24's Review of Fly DeltaReviewed on 8/20/18 1:48 PM
The app bugs constantly making it impossible to perform basic actions through the app such as booking a flight or checking. A shame for an airline of this size.
iam_Manic (IG)'s Review of Fly DeltaReviewed on 8/20/18 12:59 PM
The app keeps crashing and force closing it self out as I’m trying to pay for a trip extra. Tomorrow I have a 5hr flight and would like WiFi for the duration of the trip but I can’t seem to complete the transaction because the app keeps crashing.
GT SF's Review of Fly DeltaReviewed on 8/20/18 12:42 AM
The app was great for rebooking online when our plane was delayed.
gotta have a nickname? really's Review of Fly DeltaReviewed on 8/2/18 9:53 AM
Checking in was a hassle.
littlefawn99's Review of Fly DeltaReviewed on 8/2/18 9:46 AM
I accidentally pushed the wrong date for my flight. Didn’t realize it till 2 hrs before flight. They got me a flight at the same time that day. Thank you cs.
Literatekate's Review of Fly DeltaReviewed on 8/2/18 9:27 PM
My flight information has changed and none of it is reflected in app. Useless if it can’t update in real time
McLamb chop's Review of Fly DeltaReviewed on 8/2/18 7:18 AM
So quick and so convenient! Awesome App!
Gigi3423's Review of Fly DeltaReviewed on 8/2/18 7:14 PM
From purchasing a ticket, to viewing your skymiles report, to checking in on an international flight 24 hours before your travel time. The Delta App is just amazing. Keep it up guys!
Nahahshakkaskskkiqbbjsj's Review of Fly DeltaReviewed on 8/2/18 6:10 AM
Perfect app for newbie flyers. Very helpful if you are worried as it notifies you frequently to ensure you are good to go.
BBYBMRBON's Review of Fly DeltaReviewed on 8/2/18 6:09 AM
From the time I came to Detroit Metro until I was picked up by my family at San Diego airport, I had nothing but absolutely exemplary service!! From the people who got my wheelchair, to the ones who pushed me and my carry on to the gate. Then, the very gracious people at the gate, watching for me to get on board. The flight crew were awesome too! We had a very bumpy ride so they didn’t have time to serve the second time. The pilot kept apologizing for keeping the seatbelt sign on and for the bumpy ride! We were all just happy to have such a good, professional pilot and crew right there for us! I want to personally thank EVERYONE involved in our flight! I will be flying home again soon and look forward to flying Delta yet again! Sincerely, Barbara S Miller 4029 W Bancroft Unit B Ottawa Hills, Ohio 43606 Phone 419-277-5388
mtolsons's Review of Fly DeltaReviewed on 8/2/18 3:58 AM
Quick and easy checkin.
1sleepygrl's Review of Fly DeltaReviewed on 8/2/18 3:04 AM
I specially downloaded the Fly Delta app for an overseas trip, but when it was time to check in, I repeatedly had an error message saying it could not open my reservation. The same thing happened on my return trip. My sister had the exact same issue so I know it wasn’t me. I finally gave up and used the website. It was working great so check in finally happened. By the way, I also could not view my boarding pass in the app either. The only thing that worked properly was my rewards card was accessible and I could see that it was time to check in even though I could not actually check in on the app.
Bama5757's Review of Fly DeltaReviewed on 8/2/18 2:28 AM
The app made me call into the call center, which is not in the United States. Could only understand ever third word. Last year I was a Platinum Member.....this year back to “sorry we do not care about you status” Because of family needs, needed to stay closer to home....took over 40 minutes to move flight from a departure of 12:10 to 1:30.....same day....this experience was dreadful.....
Maxi Jeff's Review of Fly DeltaReviewed on 8/2/18 1:47 PM
Easy and seamless! Love it!
sancheas's Review of Fly DeltaReviewed on 8/2/18 12:28 AM
I’ve used them all, this is the best
sitonthewing?'s Review of Fly DeltaReviewed on 8/2/18 12:14 PM
Why can’t I choose a seat before I reach the gate? Why wasn’t I offered a seat when I bought my ticket? Delta gets a D
pjh787's Review of Fly DeltaReviewed on 8/2/18 11:57 PM
The app kept saying failure for baggage payment but than went out and came back in and says they are pending did it 4x hope it didn’t charge me that many times.
bugged up boss's Review of Fly DeltaReviewed on 8/19/18 9:44 PM
I tried to add a new card at checkout and at first I wasn’t able to press the button to do so. After going back and refreshing, then I finally got it. Once I tried submitting my new info it kept giving me an error message stating that all the required fields did not have values in them which I clearly did. After 10 minutes of going back and refreshing I finally got it to go through. Good app otherwise, but it took way longer than it should have to book
JaFar22's Review of Fly DeltaReviewed on 8/19/18 9:10 PM
It’s a nice app but landscape mode and keyboard input for iPads is a glaring shortcoming.
Bestifshow's Review of Fly DeltaReviewed on 8/19/18 5:05 PM
I hadn’t flown in a long time so my info was out of date. I was using 2 airlines for my trip. It took me over 2 hours to get everything straightened out with the other airline. It took about 20 minutes with Delta. Thank you Delta🤗🤗🤗
Do hoc's Review of Fly DeltaReviewed on 8/19/18 4:38 PM
There is no way to contact a rep via this app. Delta needs to add a customer chat box to resolve issues with travel useless app if you need help from the airline.
Subnoid's Review of Fly DeltaReviewed on 8/19/18 3:42 PM
I like the Delta app; however, it is not as useful as the actual website. I want to be able to do everything in my app. As an example, I don’t have an option for “flexible” dates when booking.
f t 1's Review of Fly DeltaReviewed on 8/19/18 2:54 PM
Have a seat for part of trip.
ToriaWi's Review of Fly DeltaReviewed on 8/19/18 2:36 PM
On time, no delays or mechanical problems, unlike United last month where we experienced delays on both legs of the round trip. Delta has comfortable seating , at least as much as you can hope for in economy class in any airline. Never been disappointed with Delta!
jimbyrnejr's Review of Fly DeltaReviewed on 8/19/18 1:29 PM
I want a method to merge my information and boarding passes with my wife’s. Sometimes she doesn’t show up in my app.
Sppirit's Review of Fly DeltaReviewed on 8/19/18 12:03 PM
This app CONSISTENTLY drops one digit of my Pre-Check Number so that doesn’t show up on my boarding pass. (This has been happening for at least 6 months, on a regular basis.). When I call tech support, they “uncheck” me so I can check in again. AND in doing that, first they, as in multiple times, say it will NEVER happen again. This time, I lost my upgrade. Thanks so much, tech support. I will take the time to go to the ticket agent when it happens again.
Rainier Ruiz's Review of Fly DeltaReviewed on 8/18/18 9:05 PM
Awesome service with my operator today.
your little buddy's Review of Fly DeltaReviewed on 8/18/18 5:47 AM
11/06/16's Review of Fly DeltaReviewed on 8/18/18 4:46 PM
Your app is terrible it doesn’t remember your username or your password and you have to write it every time it’s absolutely Deculus and I hate it you want my opinion
Sara7Hall's Review of Fly DeltaReviewed on 8/18/18 3:07 PM
In my attempt to check into my flight, the little box kept popping up, pestering me to leave a review for the app. I just wanted to finish checking into my flight, but okay, Delta - if you’re so insistent on getting a review, here it is.
Trettykb's Review of Fly DeltaReviewed on 8/18/18 11:24 AM
A) Almost every flight I take with Delta in the last 3 months has been delayed or canceled. B) When there's a weather issue and the flight schedule is changed, the app rarely updates to the best flight and you'll almost always have to call or see an attendant.
777Cfh's Review of Fly DeltaReviewed on 8/17/18 9:22 AM
App wouldnt let me update my card in wallet to pay bag fee as i checked out Hate the nickname step- wont accept any
rkg77's Review of Fly DeltaReviewed on 8/17/18 7:27 AM
Scaling, functionality, screens, windows, build, sync, navigation. Hire.
1gst's Review of Fly DeltaReviewed on 8/17/18 1:29 PM
it does not work
Maparu's Review of Fly DeltaReviewed on 8/17/18 1:19 AM
Seems like every time I open the app there is a face id login. Why? I already face id into my phone. It slows down the process for accessing my boarding pass and creates stress and friction at security and at the boarding gate. Please make it easier to open and get to boarding pass. My phone has crazy security and TSA has crazy security. No reason for Delta to slow down the process of me getting to my boarding pass for extra security.
2MDiamond's Review of Fly DeltaReviewed on 8/17/18 11:51 PM
Booked my wife a rewards ticket and the saved profiles have been deleted for some reason. What’s going on Delta!!
Viva-licious's Review of Fly DeltaReviewed on 8/16/18 3:33 AM
I’m originally offered the opportunity to purchase an “upgrade” to comfort plus while I’m checking in for my outbound trip. But then the system applies the upgrade to the return trip which I’m not even able to check in for. Crazy frustrating!!
AdeWhite's Review of Fly DeltaReviewed on 8/16/18 3:05 AM
Delta changed my flight to return to Miami 2 days before our travel date because of a sickness in our family and didn’t charge us for the change . I couldn’t believe it , customer service still exist !!
Best reporter's Review of Fly DeltaReviewed on 8/16/18 2:55 AM
Only fly delta when no other options.
Bronxchik's Review of Fly DeltaReviewed on 8/16/18 12:09 AM
Easy on my Delta app - love it
CptCaveman(ER)'s Review of Fly DeltaReviewed on 8/16/18 12:05 PM
I love this app but the latest update makes your trip with multiple legs a little confusing. It will check your in on the first leg but won’t show the 2nd leg until closer to take off. I like to see when I’m going to land and when my next flight takes off before I’m in the air so I know how much I have to hustle between flights.
kmbrown46's Review of Fly DeltaReviewed on 8/16/18 10:50 AM
I missed my flight first in all my years and the guy Tim at my flight was rude along with TSA the plane was physically there and would not let me in just rude
BaxterChloe's Review of Fly DeltaReviewed on 8/16/18 10:38 PM
So impressed with all the well thought out functionality, features and alerts. Bag tracking so detailed you know when your bag is loaded on the plane. No guessing as to which bag claim to go to after you land. Lots of good pop up alerts on the lock screen of your phone. After one use I’m hooked.
silicondoug's Review of Fly DeltaReviewed on 8/16/18 10:17 AM
One star is the lowest rating correct? This app lists the 2nd passenger info and there was no way to re-enter it. On top of that one passenger ticket showed up on the main flight screen while the others passenger’s showed up only on the continuing flight. Delta customer service is also horrible in general so a poor app just fits in with the trend.
Blue Jay Greg's Review of Fly DeltaReviewed on 8/16/18 10:00 AM
Seats are bigger with a little more legroom, however when 3 across depending on aircraft and location, then doesn’t feel so comfortable.
odelyaviv's Review of Fly DeltaReviewed on 8/15/18 9:52 PM
We were kicked off of our flight from JFK TO ROME WHICH WE HAD BOOKED 6 months in advance. We had originally booked a nonstop flight but my family of 5, including 3 kids were put on a flight to Amsterdam, had to wait 6 hours for a connecting flight to Rome. We were not even refunded or upgraded. Absolutely terrible!!!!
Yuh1234567891026's Review of Fly DeltaReviewed on 8/15/18 9:22 PM
Please call me at 832-84 87304 for further details Simmons
mbchinalove91's Review of Fly DeltaReviewed on 8/15/18 8:17 PM
Terrible customer service. Flight delays due to service and maintenance issues with the planes. Non accommodating staff. Just over all not a positive experience with delta lately. Very disappointed.
Jasongreat's Review of Fly DeltaReviewed on 8/15/18 6:46 AM
I appreciate all the updates to help me plan around the flight. Waiting at the gate and seeing the plan land and then being told last minute the flight was cancelled to have to book a last minute hotel room-not the best client experience
Rythemton's Review of Fly DeltaReviewed on 8/15/18 4:49 AM
I have loved using the app to be able to quickly go through check in process and not have to print tickets for work. It fails to allow you to add sky miles when someone else has purchased tickets for you with their credit card. Which then you have to call in to get them added and if all you have is a confirmation number and have finished the flight you are out those miles! Also in app is not a way to access the movie app.
sonnierose's Review of Fly DeltaReviewed on 8/15/18 3:59 PM
Glad I downloaded this easy to use even for an older person !
kurtjl's Review of Fly DeltaReviewed on 8/15/18 2:43 PM
I fly United and Delta. The United app gives me much more visibility on the progress of the aircraft, where it is presently, and other good information.
Thekid129's Review of Fly DeltaReviewed on 8/15/18 12:53 PM
Love the App!!!
MartsG12345's Review of Fly DeltaReviewed on 8/15/18 12:10 PM
The app does not appear to be able to display my current credits and/or companion certificate information. The updated app appears to be limited in what I can see in my account info. Not the best UX. Also, the updated app has a more clunky flight search UX. Maybe it is just personal preference, but I don’t see that the updated app as an improvement.
chupp's Review of Fly DeltaReviewed on 8/15/18 11:47 AM
Need check in tab
Bold Betty's Review of Fly DeltaReviewed on 8/14/18 9:37 PM
I misunderstood the question. I thought the question was whether I like flying Delta. I do, but only gave them four stars for chincing on legroom. The app is nice too.
avlrw's Review of Fly DeltaReviewed on 8/14/18 6:46 PM
I am extremely annoyed that I have to go through this three times to check in for my three flights today. And I’m extremely annoyed that I could not reserve a seat when I made my reservation. Delta used to really focus on helping customers enjoy the flying experience and I see this as a huge step backwards.
#C-Rock's Review of Fly DeltaReviewed on 8/14/18 5:19 PM
Love it. About every week. Used to be a little weird (No multi-city booking and a little clumsy in other areas) but I’ve found the new version to be much more all-inclusive and easy to manage. Good work.
briany1978's Review of Fly DeltaReviewed on 8/14/18 12:12 PM
The ap will not Allow me to change payment information or add different payment option. Very frustrating
missing flex date's Review of Fly DeltaReviewed on 8/14/18 11:16 AM
This app does not allow the user to view flex dates for traveling. A big miss and problem for me. App is of little use
TheSachafromLA's Review of Fly DeltaReviewed on 8/14/18 10:48 AM
The app is now making me log in every single day I use it. Very annoying.
andyliz27944's Review of Fly DeltaReviewed on 8/13/18 8:02 PM
And they are charging me 25 for a checked bag. What bull💩
norskediana's Review of Fly DeltaReviewed on 8/13/18 4:40 PM
I enjoy this airline.
akaur003's Review of Fly DeltaReviewed on 8/13/18 4:34 PM
Delta Airlines is absolutely the best air carrier I’ve traveled on.
bad policy's Review of Fly DeltaReviewed on 8/13/18 4:30 PM
The fact that Delta does not accommodate parents to sit with their children is absurd. To tell me because I got a good deal on my tickets I can not sit with my kids doesn't make any sense and makes the experience stressful and inappropriate
flywoiss's Review of Fly DeltaReviewed on 8/13/18 4:06 PM
I have been flying with Delta for years and I have continued to have issue after issue. Flights being cancelled, issues with check in, not being able to book and confirm seats online, you name it and it’s happened with Delta. The extreme wait times for speaking with a representative are ridiculous. The latest issue is the delta agent that I finally spoke with to book our flight cancelled my seat which was assigned with my daughter( she’s a minor) and now I have no seat with my child. This is completely ridiculous. Now I must go through the whole wait for a callback again, which is currently an hour and a half wait time.
Terry wlf's Review of Fly DeltaReviewed on 8/13/18 3:41 PM
Delta has been a great experience for us. Easy to use, informative, and the people have been very nice and helpful.
BrianVacationOver's Review of Fly DeltaReviewed on 8/13/18 3:16 PM
Getting home over 5 hours later than planned. Hoping my checked bag arrives. Would have been better customer experience if at least food vouchers were offered.
bmlpsy's Review of Fly DeltaReviewed on 8/13/18 1:55 PM
Pretty good app when it works
Robwroteareview's Review of Fly DeltaReviewed on 8/13/18 1:36 PM
Did not automatically deduct baggage fee when I entered my delta credit card
karlitoway's Review of Fly DeltaReviewed on 8/12/18 7:55 PM
My recent trip to Las Vegas was a complete failure both ways and delta ruined our vacation for good with more than 6 hours delays and lost bags for two days
connor2634's Review of Fly DeltaReviewed on 8/12/18 6:22 PM
One of the best apps on my phone no question!
My Delta Flight to New Orleans's Review of Fly DeltaReviewed on 8/12/18 6:18 PM
The flight delays from the ATL to New Orleans was horrific! We were treated by your employees as if we had caused the thunderstorms! I have flown Delta before as you know, But you have got to get better with your customer service and staff in ATL! We were delayed on 8/9/2018 from ATL to MSY from 9:10 flight until the next day in the evening. But we were not given hotel accommodations nor were we given a food voucher to eat. We had to sleep all night in the airport and were mostly disappointed by the treatment more than sleeping in the chair. Yes, I’ve been delayed before , But I have never been this upset and disappointed by an airline. When I was delayed before(another airline Southwest and Virgin) Both times I was given super customer service. Delta needs to consider their passengers! Compensation for inconvenience delays should be a part of your annual budget!! Not sure when I’ll be flying Delta again or IF I WILL!!!
Jasievers's Review of Fly DeltaReviewed on 8/12/18 12:28 AM
I can not check in online as it won’t go past the baggage menu. It keeps making an error. Wait time on phone is 1.5 hours! Crazy!
Robbybnobby's Review of Fly DeltaReviewed on 8/12/18 11:17 AM
My flight was cancelled in the middle of the night and I was rescheduled for the next day. I tried to call and could not get through. Today it shows as sold out, not cancelled. I waited for over an Hour to speak with someone that said “that is just how it shows up on the app but it is definitely cancelled. That makes no sense and has me hoping for a seat on a flight that is not really there. Make these realistic catch up with the digital culture we live in!! Or tell your folks not to lie to customers.
bigmike5578's Review of Fly DeltaReviewed on 8/12/18 11:01 AM
Fisrt time using Delta. Company purchased the ticket. Went to upgrade. No such luck. I’ve been upgrading company purchased tickets (non-published rates) on Alaska for years. Delta said we would have to go back to the purchase agent to upgrade. So outdated and disappointed. Delta app inferior to Alaska.
Josephgggg's Review of Fly DeltaReviewed on 8/11/18 9:21 PM
All flights where cancelled to LGA, should of told me before I came to airport so I could enjoy another day vacationing. Greedy airlines must squeeze every penny out of customers
luvmechanic's Review of Fly DeltaReviewed on 8/11/18 4:53 PM
Was a great flight to MSP. With the exception of the number of times a flight attendant hit my arm and shoulder walking by without an apology.
Cworyk's Review of Fly DeltaReviewed on 8/11/18 3:28 AM
Flight was delayed 3 hours due to “crew” issues which caused us to miss the last flight home. Were told that they were “out of hotel vouchers”
NarwhalRainbows's Review of Fly DeltaReviewed on 8/11/18 2:12 PM
My flights on Delta were fine. No problems there. However, the app is terrible. Unable to check in online. Had to check in at the gate on every leg of my trip. No gates shown. No boarding zone shown. Unable to get boarding pass on my phone for half the segments. It was pointless to even have this app.
b. f. r. t.'s Review of Fly DeltaReviewed on 8/11/18 2:06 AM
Missing part of family get together. Flights delayed again. This time they didn’t even let me take the Minneapolis segment so I could a flight on any airlines to Milwaukee, Appleton or Green Bay. Always flew SW, but my brother , a million mile Delta member, wanted me to try Delta. 4 trips , 4 delays. This time I wasted 1/2 day of vacation, $100 to go back home and come back to the airport .($50 each way) . Getting home late for our family. Never fly Delta again.
sanserif's Review of Fly DeltaReviewed on 8/11/18 1:58 AM
So unintuitive. I’m constantly having to reenter my flight details and it’s just amazingly unclear where to go and how to get the details you need. United’s app is so much better.
kevin33330's Review of Fly DeltaReviewed on 8/11/18 1:14 PM
I love the Delta App.
lovely_pica's Review of Fly DeltaReviewed on 8/11/18 1:03 AM
The Delta App is very user friendly, I would definitely book future flights through app in the future!!
Microbioguy's Review of Fly DeltaReviewed on 8/11/18 1:01 AM
Diamond flyer, love the app. Only one issue. When I am international and have to checkin with a partner like Virgin Australia or KLM the app doesn’t show my boarding pass and I lose boarding times and seat selection. It would be nice if partners could work to share more data and allow these to work with all.
rjp8775's Review of Fly DeltaReviewed on 8/11/18 12:22 AM
It really is quite easy to book my Delta flights right from the app. The one hiccup that I wish they fixed is to have the app automatically fill in my SkyBonus number, which is saved in my profile. When I book at Delta.com it fills in the SkyBonus number automatically, but the app requires me to check a box and re-enter the SkyBonus number each time I purchase a ticket.
LuLu from Pokey's Review of Fly DeltaReviewed on 8/11/18 11:20 PM
Aimahaina's Review of Fly DeltaReviewed on 8/10/18 9:43 AM
Booking flight was poor experience Missed connection due to gate issue in DCA - followed by late push out/ followed by weather delay. Stay overnight/ can’t log into app Even this review is jerking me around asking for a nickname then telling me choose another! Not good George Wolfe
Joe Merto 69's Review of Fly DeltaReviewed on 8/10/18 9:06 PM
Delta is the only way to fly, good service, great staff.
Mister Munoz's Review of Fly DeltaReviewed on 8/10/18 6:46 AM
I would never recommend anyone flying delta. The worst flying experience of my life. I travel/fly more than 3-4 times a month and this experience literally disgusted me. Unfortunately we all know they will do NOTHING to make this right. They are a clear reflection of a large corporation that doesn’t care one bit about their consumers. I flew for 14 hours today and still haven’t made it to my final destination. I will have flow for 18 hours by the time I make it. They kept blaming it on the weather but we have this amazing thing called the weather channel app. There were no issues weather wise. I don’t appreciate being lied to. I don’t appreciate being disrespected. I also don’t appreciate being taken advantage of and treated like another number in the crowd. So disappointed, disgusted and outright embarrassed to have flown with a company with minimal character, morals, and ethics.
grateful passenger's Review of Fly DeltaReviewed on 8/10/18 6:45 AM
There was Terrible weather in Chicago and it soon became obvious I was going to miss my connection so delta kindly transferred my ticket to American Airlines. However after lots of delays that flight was canceled without any redirect of what to do. I was able to get a hold of Jessica who helped me redirect my ticket back to San Diego the next day at a later time so that I would get some much needed rest. She was on hold with American for so long as well and was so accommodating that it really made the whole day’s trouble go away. Delta’s customer service is amazing ! Thank you all
fivekan's Review of Fly DeltaReviewed on 8/10/18 6:29 PM
Don't nag me to rate the app. Here, enjoy your rating.
RP2822's Review of Fly DeltaReviewed on 8/10/18 6:27 AM
Delta delayed a 7:10am flight at 11pm the night before. I spent almost 2 hours on the phone trying to get a connecting flight. Traveling in a group and missed 2 events we had scheduled and paid to do. The group had to all split up and I hung up the phone with delta finally at 1am and had to catch a 6am flight by myself.
pj4225's Review of Fly DeltaReviewed on 8/10/18 5:08 AM
Maurerjennifer's Review of Fly DeltaReviewed on 8/10/18 4:33 PM
No pre flight drinks, main cabin got served before first class.
HeavenHillHammock's Review of Fly DeltaReviewed on 8/10/18 1:10 AM
Online shows seat and zone on boarding pass. App says I’ve been placed on a standby list - no zone or seat is listed. Wait what? I bought a full-priced ticket months ago. Classic Delta. Precisely why we stopped flying them 12 years ago. Looks like I’m printing the boarding pass and playing dumb.
DCPedaler's Review of Fly DeltaReviewed on 8/10/18 12:06 AM
You should permit cash payments at the airport.
KarenSR's Review of Fly DeltaReviewed on 8/10/18 11:48 AM
Always helpful and cheerful
rdu is terrible's Review of Fly DeltaReviewed on 8/10/18 10:45 AM
The Delta desk staff at RDU is completely atrocious and uninformative and this has generally been an unpleasant experience. Something needs to be adjusted to cut down on wait tones for bag check and the desk Staff’s ability to complete simple transactions at the airport. I’m incredibly displeased with this whole experience.
weight limit's Review of Fly DeltaReviewed on 8/10/18 10:37 PM
I should have been advised that there was a weight limit on the flights that I had to get on. Instead, I had to pay additional $40 to get another bag and fit 20 pounds in it.
daphnemichie's Review of Fly DeltaReviewed on 8/10/18 10:30 PM
This app has saved my life so many times! I am so grateful this is a thing that exists.
stuck in security's Review of Fly DeltaReviewed on 8/1/18 9:46 PM
Every time I download my boarding pass the app automatically deletes it. So I have to keep going back through emails to re enter the confirmation code and other credentials every time I need to view the boarding pass.
hjzals's Review of Fly DeltaReviewed on 8/1/18 6:04 PM
Every time I try to open it and check in for my flight, it keeps “loading” and nothing happens. I need to get out the app first and then get back in
Deutscher143's Review of Fly DeltaReviewed on 8/1/18 5:14 PM
The app only allows me to check in 2 of the 4 passengers even when I specifically choose the passengers not checked in.
Sissy Jane's Review of Fly DeltaReviewed on 8/1/18 4:52 PM
Great to check on! phone
Aunty Momo's Review of Fly DeltaReviewed on 8/1/18 4:30 PM
I have enjoyed Delta for many years and many miles. The rewards program is truly helpful. I have so many travels overseas yet each trip is enjoyable knowing the reliable service of Delta airlines.
Aleks37373's Review of Fly DeltaReviewed on 8/1/18 3:30 AM
I never got e mail for first trip and on the way back I was not able to check myself in just my kids even though my name was there.
Sarasota Jan's Review of Fly DeltaReviewed on 8/1/18 3:15 PM
Always keep me posted. And always reliable I enjoy flying Delta
pinklady1722's Review of Fly DeltaReviewed on 8/1/18 2:56 AM
I used to be unsure about what to do in what order when it came to flying but this app is amazing. It make everything SO easy.
Goral57779's Review of Fly DeltaReviewed on 8/1/18 1:22 PM
I like this app. It’s easy to use and makes a trip easy.
holesb's Review of Fly DeltaReviewed on 8/1/18 11:42 AM
You rebooked me without my permission, I could have drove to Wausau from Minneapolis, if I miss my connection I am going to be very upset!!
durbwc138473's Review of Fly DeltaReviewed on 8/1/18 11:15 PM
All the dates appeared wrong. The date we’re all off by 1 day.
187)('s Review of Fly DeltaReviewed on 7/9/18 9:20 PM
It’s ridicules that every single flight is booked but preferred at extra costs! Complete rip off!
PetiteKim's Review of Fly DeltaReviewed on 7/9/18 8:17 PM
Need to be able to swipe between boarding passes when there's two or more passengers on your app. Otherwise it slows boarding down and it's not intuitive to see the initials in the top left to change between the passengers. Also can’t select food for International flight on the app.
Herc249's Review of Fly DeltaReviewed on 7/9/18 7:53 PM
Family of 3 not sitting together. Bad service.
Anyjosie's Review of Fly DeltaReviewed on 7/9/18 5:36 PM
I hate Delta. They always want money, money, money. They don’t care about your needs or your wants. You better not have anything important come up and you need to change or cancel your flight. Because you will pay for it dearly. They never give your breaks on anything.?
mooresand's Review of Fly DeltaReviewed on 7/9/18 4:01 PM
So easy to checkin and I don’t have to worry about printing a boarding pass. LOVE DELTA!
Manudelta25's Review of Fly DeltaReviewed on 7/9/18 3:59 PM
Aaneufe's Review of Fly DeltaReviewed on 7/9/18 3:52 PM
This app is the best travel app by far. It puts a ton of decision-making and knowledge in the hands of the passenger. I feel like I’m in charge of my trip and love all of the features.
AVM 123's Review of Fly DeltaReviewed on 7/9/18 3:47 PM
Everything was great! Had a delay because of weather but we were kept informed. Absolutely loved the unexpected upgrade.
CHBriggs's Review of Fly DeltaReviewed on 7/9/18 2:20 PM
Our last Delta flight was miserably cold. My feet felt like I had been snow skiing by the time we got off the plane. There also was no ice for any drinks on the flight. This wasn’t my best Delta flight and with Delta flights so overpriced these days it makes me wonder what is going on.
Nike' T.'s Review of Fly DeltaReviewed on 7/9/18 1:14 PM
Donna, Bettye, Emily and Cheryl in Gulf Port MS were fantastic!!! Super helpful and attentive. Thank you!!
Fav123456's Review of Fly DeltaReviewed on 7/9/18 11:31 AM
I enjoyed everything about the flight. While some hosts and hostesses were phenomenal, two younger hosts seemed like they could work on their people skills in handling difficult issues e.g. one lady stuck her foot in the aisle and while this was not good, he could have spoken to her more politely. I have been on Southwest and still feel like they still beat Delta in this regard. The second host when I asked for lots of cream in my tea just poured what he felt without honoring that I wanted more cream in my tea. One of the hosts was phenomenal as space ran out and people put their luggage in the overhead cabin and the customers were about to blame each other When he stepped in and resolved the conflict and made each feel like they were appreciated. This good host was the older black man.
Jklm96's Review of Fly DeltaReviewed on 7/9/18 11:25 AM
I love Delta. I think they do everything right!
Ash Southwick's Review of Fly DeltaReviewed on 7/9/18 10:17 PM
My family and I weren’t able to sit together. We have a six year old son that is forced to sit alone. We weren’t given an option to pay more to sit together or we would have. When we called to try to resolve the problem we were treated badly and no help was given. We will not be flying delta again and we will be steering friends and family away as well. Very unhappy with the customer service!!
Banksy853's Review of Fly DeltaReviewed on 7/8/18 7:31 AM
Be able to change your flight times on the app would be great
delta is terrible's Review of Fly DeltaReviewed on 7/8/18 6:59 PM
alliesd4's Review of Fly DeltaReviewed on 7/8/18 5:50 PM
Would love feature to see what trips you can take to get the next level of status
Non-iGuy's Review of Fly DeltaReviewed on 7/8/18 4:45 PM
Works on Android, but won't show boarding pass on iPhone. It can't figure out my trips when I log in with my Delta sky miles account, I have to go dig up a confirmation number before I can check in or manage my flight. Ain't nobody got time for that. It does do seat swaps very nicely once you can get it to find your trip.
cobia02's Review of Fly DeltaReviewed on 7/8/18 4:11 PM
Kinda poor flight options to get back home at original time. Talked to a couple live people about options and second one I spoke with several hours after the previous one was not much help. Know flt numbers vs times or they get confused.
rcramey's Review of Fly DeltaReviewed on 7/8/18 3:45 AM
The App is not very user friendly. It is difficult to navigate and the information is not readily available. It takes several screen navigations to get to simple information such as reservation details.
Telle Ink's Review of Fly DeltaReviewed on 7/8/18 12:24 AM
Everyone made sure my flight was comfortable. I was originally sitting next to heavy Set women which would have made my fright very uncomfortable. The head stewardess let me move to an empty seat for a better experience.
gp804's Review of Fly DeltaReviewed on 7/8/18 11:44 PM
Great Services by Delta!
yellowlabbi's Review of Fly DeltaReviewed on 7/8/18 11:34 PM
Love delta for the service And always accommodates you with a smile.
Bertlastcall2's Review of Fly DeltaReviewed on 7/8/18 11:21 AM
Not available 3 hrs ahead. Checking from departure location to ensure a tight connecting flight. Can not see where to go.
John in Edisto 2's Review of Fly DeltaReviewed on 7/8/18 10:01 PM
The app is wonderful. Rest of the trip is ahead but the app is a great start!
nandfucjanb's Review of Fly DeltaReviewed on 7/8/18 10:00 AM
Thought we were flying on Delta. Flight was not Delta but operated by AirEuropa? or some Mickey Mouse airline. Flight back delayed 3 hours due to mechanical failure (of course we were not notified so we rushed to the airport only to sit there) and flight was overbooked, and we did not have seat assignments (why???) for our “comfort class” seats, so our family was split up and sentenced to cramped middle seats. Lesson learned. Flying another carrier from now on. The one I sign up for. Hope we actually make it home.
karoabd's Review of Fly DeltaReviewed on 7/7/18 9:58 PM
Always delays when I reserve with them
Bbeck1126's Review of Fly DeltaReviewed on 7/7/18 6:35 AM
My wife fly from BIRMINGHAM back to Alaska on and was plagued with maintenance issues that they blamed on weather and now my son and I have been delayed 4 times in Anchorage heading to St Louis and now they cancelled our flight.
jc.wc's Review of Fly DeltaReviewed on 7/7/18 6:31 PM
This app works part of the time. But does not work all of the time. I flew from ATL TO LAX and had a connecting flight from LAX To YVR and was not able to pull up my boarding pass for the connecting flight
Oldblondie's Review of Fly DeltaReviewed on 7/7/18 5:08 PM
App worked fine but did not offer me a place to enter my global entry number.
***val***'s Review of Fly DeltaReviewed on 7/7/18 4:10 AM
Tired of having to negotiate with other passengers to be able to find seats for my family members to sit together. I have 2 young children. We share devices and food/activities. It is not ok to have us continually assigned seats in 4 totally different areas of the plane.
reshunebris's Review of Fly DeltaReviewed on 7/7/18 3:34 AM
Hard to check in using website from phone and phone app. Keeps asking for confirmation number and goes to another weird page.
Elizabeth 58100's Review of Fly DeltaReviewed on 7/7/18 2:30 PM
The app was very helpful most times, but Delta itself is horrid! I, the youngest of four in my family (under 14) was placed, by Delta, thirteen rows ahead of the rest of my family!!! We did switch me and my dad, and got NO window at all! Today on our flight back NONE of our family is sitting together me and my brother are in the same row but not next to each other and same with my parents same row not next to each other!! We even booked all the tickets the same day!! My piece is don't fly Delta!!
Mario fire 131's Review of Fly DeltaReviewed on 7/7/18 11:57 PM
I could not check my 10 and 12yrs on the app. That’s why, I couldn’t give them a 5 star
DMackatlanta's Review of Fly DeltaReviewed on 7/7/18 10:36 PM
Had an schedule issue and it was fixed in 5 minuets not fuss!
jupitorjue2k2's Review of Fly DeltaReviewed on 7/7/18 10:15 PM
I recently traveled from NY to Las Vegas. Considering flight price service conditions of the flight and refreshments, I think one checked in bag should be made free. I’ll try to get a SouthWest flight next time. Or if I have to really save money I’ll go for spirit or JetBlue considering Delta’s most recent experience.
Rs8710's Review of Fly DeltaReviewed on 7/6/18 4:43 AM
Policy changes have made me reconsider my travel options now that I'm no longer platinum. There are other carriers with less restrictions. One example, Today I attempted to change my departure time on an award ticket and was told it would cost $150 to redeposit the miles. Really? Chasing customers away!
Oceptis's Review of Fly DeltaReviewed on 7/6/18 4:18 PM
Error messages everywhere. Check in for connecting flight, error. Verify gate number, error. Add ticket to your wallet, error. Maybe it’s server side but either way, its frustrating.
YJCMTSU's Review of Fly DeltaReviewed on 7/6/18 3:24 AM
Why do I have to input a locator number to ‘find my trip’ when the web site already knows and I’m logged into my account on he app?
ddiugv's Review of Fly DeltaReviewed on 7/6/18 2:36 AM
Credit card scan does not work
Sdbklbpab's Review of Fly DeltaReviewed on 7/6/18 11:22 PM
The only real complaint I have is the rebooking process can be confusing.
mick*567's Review of Fly DeltaReviewed on 7/5/18 9:20 AM
Have always loved Delta
Sashazur's Review of Fly DeltaReviewed on 7/5/18 8:28 AM
On Apple watch the app sometimes never loads, other times it tells me it can't update unti I open the Delta app on my phone. Once I've done that what's the point of having a watch app?
MSH@1973's Review of Fly DeltaReviewed on 7/5/18 8:18 PM
Aways accommodating. Always polite. Always clean. Always great.
angel1502's Review of Fly DeltaReviewed on 7/5/18 5:31 PM
Algo va mal con la app no busca vuelos error fatal
Yoda no notifications's Review of Fly DeltaReviewed on 7/5/18 5:08 PM
Not sure which idiot at delta made the decision to not support the iPad app any longer. News flash delta; a lot of people are using tablets instead of computers these days! Bring back the iPad app!!
soccerboi12's Review of Fly DeltaReviewed on 7/5/18 5:04 PM
Thank you Eric for the help on changing my flights. Delta has been outstanding in ever aspect of travel. The pilots are very informative on he flights. Flight attendants are professional and kind. Thank you Delta for all the employees work to give travelers a quality ride at an affordable fare. Juli
go jump in a lake's Review of Fly DeltaReviewed on 7/5/18 2:40 AM
Delta always treats their customers special!
JSR-'s Review of Fly DeltaReviewed on 7/5/18 1:48 PM
Recent update stinks. It not let you make a change on your flight(s). Have to call in and get representative to then get a supervisor to make change. I called tech support. They said try uninstalling app then reinstalling. Still doesn’t work. Very frustrating
BronwenO's Review of Fly DeltaReviewed on 7/5/18 1:28 PM
Amazingly quick & easy to check in my teen dtr & myself. Thanks App Developers!
Jas Bindra 22's Review of Fly DeltaReviewed on 7/5/18 12:04 AM
Never gave me upgrade option
Igkirill's Review of Fly DeltaReviewed on 7/5/18 10:37 PM
Both the app and the email link don’t let me check in for my flight
Jpratch's Review of Fly DeltaReviewed on 7/4/18 9:39 PM
This is our first trip since Delta began automatic check in and it sure works smoothly. Adding bags is simple and quick and getting e-passes quick.
Ishmc's Review of Fly DeltaReviewed on 7/4/18 7:38 PM
Hi there. I had a medical issue and needed to change my flight. Jill from Salt Lake City was fantastic ! Thank you so much Delta! I will always fly Delta!
BadgerSTL's Review of Fly DeltaReviewed on 7/4/18 5:59 PM
Bumpanator's Review of Fly DeltaReviewed on 7/4/18 5:15 PM
It could not be any easier than this. Great job Delta!
User04072018's Review of Fly DeltaReviewed on 7/4/18 3:45 PM
Disappointed Delta hasn’t improved the watch app after several years having it. I have an iPhone X and I shouldn’t have to open my phone app every time I open it on my watch or view it later during the flight(even connected to their WiFi) :/ Sync is not fast. I always give up and stop trying to use it every flight. Doesn’t provide important detail such as gate number, terminal, and boarding time. I continue to wait for Delta to improve the app. United and American airline watch app is perfect and seeks to impress me :)
mc_ja's Review of Fly DeltaReviewed on 7/4/18 3:27 PM
Love it. So seamless to use!
RCBan's Review of Fly DeltaReviewed on 7/4/18 3:18 PM
I am flying with 2 minors. I don’t understand why we cannot be seated together
dont fly delta's Review of Fly DeltaReviewed on 7/4/18 1:32 AM
Every time I fly delta the flight is cancelled or delayed for mechanical reasons. Nothing given for our troubles. Time to fly southwest
Ksorenson31's Review of Fly DeltaReviewed on 7/4/18 10:45 AM
Love Delta and the awesome service they provide!
Loafyy's Review of Fly DeltaReviewed on 7/31/18 7:39 PM
Delta AirLines out done themselves with the customer service they have provided me.
Nick75985's Review of Fly DeltaReviewed on 7/31/18 7:12 PM
Overall a very well-made and intuitive app. Greatly appreciate the developer’s care.
qwessz's Review of Fly DeltaReviewed on 7/31/18 4:41 AM
Upgrade request is now any seed versus aisle or window. I want aisle, no window. That was possible in the prior version. Current version is a problem. Also, software app automatically logs off and requires Password and ID every time I pass through the Salt Lake City airport. This becomes a real problem when I’m at the gate and don’t remember the password. I want it to save and stay there. Thanks.
aloha 1000's Review of Fly DeltaReviewed on 7/31/18 4:07 PM
App didn’t allow me to reset passcode. I had to go to general web page & perform.
MadelineYau's Review of Fly DeltaReviewed on 7/31/18 12:49 AM
Awesome app to checkin the day before makes it easy.
dt god bless's Review of Fly DeltaReviewed on 7/31/18 11:36 PM
Last flight from JFK to LAX the cabin crew had a very bad attitude with the meal I requested. I asked the meal for more than three times and the crew ignored. Finally I went to last galley to get myself. I saw the crew holding the meal to joking with other crew.
Tdizzle247's Review of Fly DeltaReviewed on 7/30/18 9:29 AM
No tv in flight
Franky Ting's Review of Fly DeltaReviewed on 7/30/18 7:28 PM
I don’t know what changed but the customer service at delta had dip drastically.
PlasmaNM's Review of Fly DeltaReviewed on 7/30/18 5:19 PM
The newest update to the Delta App clearly never went through any form of beta testing. First, when you try to change a flight on the day of travel, the app TURNS UP NOTHING! Meaning clicking on “Change” proceeds to a useless screen because the programmers are displaying the next form field OFF-SCREEN! There is no work around for this. Second, when users try to report issue through the AppStore, the link mis-directs the users to the Delta homepage - completely useless! Third, the app frequently crashes suddenly with no apparent reason. Seriously Delta, in your worst performing year, you’re poor practice of NOT beta testing is just another symptom that “you don’t care” and you’re arrogant to believe that your customers are willing to tolerate your incompetence and greed. Good luck with that!
Always fly Delta!'s Review of Fly DeltaReviewed on 7/30/18 3:19 PM
Delta is truly the best airline. I have been flying them exclusively for 10 years. They have NEVER let me down. The best customer care in the airline business! Keep climbing Delta!
dteich1's Review of Fly DeltaReviewed on 7/30/18 3:13 PM
Our flight to Charleston is cancelled. We have to wait 5 hours for the next flight. No accommodations are being made for us. We booked and paid for a first class ticket. We have 2 Amex platinum cards and they want to charge me $30 for my 11 year old son. No seat assignment. Terrible delta service. Call me. 5042209210
laurime's Review of Fly DeltaReviewed on 7/30/18 2:58 PM
It was so lovely leg room and your own tv screen Snacks and drinks
Mindlesschunk's Review of Fly DeltaReviewed on 7/30/18 2:54 AM
You get 1 star for being a s****y airline with old a** planes. Sitting here 6 hour delay because of your 1970’s plane. I’d rather fly southwest and save money if i wanted to feel like I was flying decades ago
beachgin's Review of Fly DeltaReviewed on 7/30/18 2:52 AM
No assistance even to first class passengers on late arrival due to mechanical issue and missed connection.
danchenul's Review of Fly DeltaReviewed on 7/30/18 2:07 AM
Very good app easy to use
sj4451's Review of Fly DeltaReviewed on 7/30/18 1:44 AM
Very simple I like it a lot
@12thsouth's Review of Fly DeltaReviewed on 7/30/18 1:23 PM
Hands down the best out of the four major airliner applications. User friendly interface. Quick flight change options. Love it.
jsc77908's Review of Fly DeltaReviewed on 7/30/18 1:08 AM
The other competing airlines don’t even come close to this application. Easy to book, upgrade and make changes all within the app without any glitches if you’re flying on a delta operated flight. Still can’t upgrade seats using miles with this app. Would like to see more integration with other Sky Team carriers (Air France/KLM). The Apple Watch app could also be improved for stability.
IslWmn's Review of Fly DeltaReviewed on 7/30/18 11:34 PM
Having not flown in 4 years, the new screens for everyone was delightful. I can’t wait to finish the movie i started.
mary joey's Review of Fly DeltaReviewed on 7/3/18 6:37 PM
Terrific service!! Love flying with Delta.
Silvarain's Review of Fly DeltaReviewed on 7/3/18 4:25 AM
I love flying delta. It’s an amazing experience every time. The online checkin is wonderful easy and I can’t wait to enjoy the qr check in in
Lbbmt's Review of Fly DeltaReviewed on 7/3/18 3:52 PM
The Delta app has always been one of my favorite parts of being a loyal customer to Delta. The app is very helpful for making last minute changes, corrections, or additions to any travel. There is very little that this app can’t assist with, but if you find it, their customer service team is always incredibly resourceful and always happy to assist their customers. This is why I fly Delta.
Llc dream's Review of Fly DeltaReviewed on 7/3/18 3:27 AM
Bags had something smelly and clothes were all wet from previous flight from Michigan Had to clean many clothing items New luggage smelly and stained Disappointed about new luggage
Happy forever 12's Review of Fly DeltaReviewed on 7/3/18 2:43 AM
We Respect, Love & Appreciate everything you do 😊
tm231's Review of Fly DeltaReviewed on 7/3/18 1:22 PM
It’s so convenient to use this app! No more paper tickets, and when a change was made to my flight, the info was immediately updated in the app!
oregonanne's Review of Fly DeltaReviewed on 7/3/18 10:20 PM
Delta outshines all the other airlines with their phone app, easy to reach per phone call and their amazing customer service! We only fly Delta internationally -
tomcat331's Review of Fly DeltaReviewed on 7/29/18 9:47 PM
I attempted to book a first class fare round trip from San Francisco to Wilmington, NC and it kept searching it as a Comfort+ fare. It appears that the initial search filter does not work as I was getting refundable fares also and I had not included that in my search filter. I was able to change the filters once the search was complete, but this is no way to write an app.
Suzy7677's Review of Fly DeltaReviewed on 7/29/18 9:41 PM
Sometimes automatically checks me in and when using third parties too many steps.
Cytron14's Review of Fly DeltaReviewed on 7/29/18 6:21 PM
I provided my TSN # and yet it does not appear on my boarding pass.
Surf brew's Review of Fly DeltaReviewed on 7/29/18 5:55 PM
Using your thumb to log in would be awesome. Thanks
Dpd Badger's Review of Fly DeltaReviewed on 7/29/18 4:48 AM
Delta Airlines reign supreme in the airline industry. I find myself not feeling comfortable on any other airline. Delta feels like home to me. There are times when Delta’s price is higher than some of its competitors. To that I say with Delta price is what you pay, value is what you get. There is a real value with Delta. My every experience with Delta is to notch. I hope to keep flying Delta for many many years to come. Keep up the great job that all of you do and thank you all.
LA-Boston Flyer's Review of Fly DeltaReviewed on 7/29/18 4:16 PM
I have flown many times with other airlines and I had always been dissatisfied. With Delta Airlines there is more legroom, phone charging outlet, serve meals & wonderful attentive flight attendants.
Frequent TravelerB's Review of Fly DeltaReviewed on 7/29/18 3:49 PM
The app asked for information and then erased and asked for the same info again 4to 5x. Clearly there were instructions obviously clear to the app designer that you did not let the user in on. Good idea - now to make it work.
lucine track's Review of Fly DeltaReviewed on 7/29/18 11:41 PM
Nice and smooth flight . Liked none stop lax Raleigh.
MrsMommyS's Review of Fly DeltaReviewed on 7/29/18 11:10 PM
When I have more than one passenger flying, it isn’t always easy to manage everything easily for everyone. There should be an option to complete a task for the entire party. Checking in, upgrading, etc.
Clarity4User's Review of Fly DeltaReviewed on 7/29/18 11:06 AM
Not very clearcut if you are checking in more than one person
Delta767's Review of Fly DeltaReviewed on 7/29/18 10:57 PM
I use this app daily. Awesome features, great design, very informative & helpful.
Shreams's Review of Fly DeltaReviewed on 7/28/18 7:48 PM
I love love this app! I checked flight status, gate information, checked in and got boarding pass. I also was impressed when it notified me that my bag had transferred to my connecting flight ( a real stress reliever). I’m telling my friends and family about how great and easy it is use. SR
KS Lamb's Review of Fly DeltaReviewed on 7/28/18 4:28 PM
Very useful app. Easy to check in, view trips, see airport maps, and check on flight status. Also useful for storing boarding passes. Greatly simplifies things. Lots of current information instantly available. If you are flying Delta I recommend this app.
Nosedig's Review of Fly DeltaReviewed on 7/28/18 3:11 PM
Kacey 8oss's Review of Fly DeltaReviewed on 7/28/18 1:43 AM
I am a frequent flyer, I always choose delta over other airlines for the great service & friendly staff. Keep it up guys.
popstar72's Review of Fly DeltaReviewed on 7/27/18 9:26 PM
Trees are great. No paper.
Catiegymnast's Review of Fly DeltaReviewed on 7/27/18 7:44 PM
this airline is literally horrific just like the rest of them. lost our bags delayed our flight, unhelpful, rude, unorganized, terrible customer service. i only fly delta when i have to. comically horrible. 0/10000 would NOT recommend.
kdyj18's Review of Fly DeltaReviewed on 7/27/18 7:17 PM
Never fly delta! They lost our bags 4 days of the trip. They wouldn’t answer their phones. Flights were delayed. People were rude. Then we go to check in to leave and the checked bags were not even on US dollars.
Domonique💔's Review of Fly DeltaReviewed on 7/27/18 7:08 PM
Easy as Sunday morning
Bman2323923's Review of Fly DeltaReviewed on 7/27/18 6:15 PM
IF YOU WANT TO GET SOMEWHERE ON TIME FLY ANY OTHER AIRLINE
faiga16's Review of Fly DeltaReviewed on 7/27/18 4:19 PM
Easy to follow, very informative especially now that our flight is delayed.
P21baglio's Review of Fly DeltaReviewed on 7/27/18 4:16 AM
flying bama's Review of Fly DeltaReviewed on 7/27/18 2:51 PM
This app is always loading and failing . The best of all was when I was standing in the security line at jfk and the app wouldn’t load my boarding pas 😬. Always take a screen shot.
IDKdv's Review of Fly DeltaReviewed on 7/26/18 6:32 PM
Tried to do online seat upgrade many many times, get all the way to the end and then it says it can't process try again later, first flight seat was no longer available, I assume if I keep trying this one will be sold too. Don't offer the option if you're going to make it not work
moniquet94's Review of Fly DeltaReviewed on 7/26/18 2:46 PM
So convenient so easy love delta
die in a fire's Review of Fly DeltaReviewed on 7/26/18 1:08 AM
Ask me three times in a row to review your app and you’ll get a low rating.
JayAmbati111's Review of Fly DeltaReviewed on 7/26/18 12:32 AM
One of the best app for flight details and baggage claims!!!! Would recommend everyone if traveling with delta.
Cmurray8724's Review of Fly DeltaReviewed on 7/26/18 12:23 AM
The App does not recognize American Express card holders to waive bag fees- just asks to apply again for a card
muircaro's Review of Fly DeltaReviewed on 7/26/18 10:59 PM
I wish I could pay with Apple Pay
That guy who likes cake's Review of Fly DeltaReviewed on 7/25/18 6:28 PM
I tried several times to upgrade my seat using the app but it won’t process my card. I have to call and wait on hold to speak to a live person. I give the same card information as I entered online. Inconvenient.
Mrs.T.'s Review of Fly DeltaReviewed on 7/25/18 5:47 PM
My first class flight was delayed by 4 hours 😡 I've missed all my connecting flight then I have to come back at 7:00 pm tonight after being at the airport since 4:00am this morning why don't Delta Airlines have a mechanic working at Sacramento Airport??? Now I have to fly from Sac to L.A. then have a 3 hour layover than leave L.A. @11:00pm to arrive in Cancun Mx @6:00am I should get a $200.00 voucher instead of the $50.00 dollars voucher. Best Regards, Mrs. Theresa C. Lands
CVGtoSEA's Review of Fly DeltaReviewed on 7/25/18 4:50 PM
As a user experience/usability professional, it takes a lot for an app to impress me, but the delta app does. They put all the info you want at your finger tips (inflight entertainment, meal service, gate info, etc). The basic info is easy to find and most visible, but they also have more detailed info too for those who want it (me). I’ll actually say I’ve never reviewed an app before, but today I had to rebook my flight due to delay (done in the app) and was concerned about at right layover in ATL. The app even had the airports maps so I could see how right it would be. This just sent me over the edge for the better so I had to write a review— what a great app!
apad201's Review of Fly DeltaReviewed on 7/25/18 3:53 PM
Works very well and is easy to use and sleek. Compared to AA and United apps, it has far fewer bugs. I just had one issue when we were rebooked due to a delay where the app didn’t update some information like boarding time and seats for the new flight until I removed the trip and added it again. I heard someone else asking a Delta representative at our gate about it too, so the issue is certainly replicable and consistent.
TheEnchantedOne's Review of Fly DeltaReviewed on 7/25/18 10:57 PM
I love Delta! And this app is amazing for SkyMiles members. I check in, get notifications about flights/gate changes, make seat selections,and even pay for bags. You continue to be the #1 airline!
Umaram's Review of Fly DeltaReviewed on 7/24/18 9:31 PM
Awesome easy to checkin and receive updates
FrequentFlyer01's Review of Fly DeltaReviewed on 7/24/18 8:15 AM
So far, Delta Airlines is my first choice for air travel. My experience has been that they are the most consistent and reliable legacy US domestic carrier. No business is perfect, but my experience has been great!
Spooky.29's Review of Fly DeltaReviewed on 7/24/18 7:10 PM
It said that there are seats available for upgrade but would not let me choose any. I've always been able to do this with southwest.
riley.2012's Review of Fly DeltaReviewed on 7/24/18 5:56 PM
This app provides great info! Departure times, boarding times, delays, location of luggage. It’s easy to find your trips and easy to use
Mike Skymiles's Review of Fly DeltaReviewed on 7/24/18 2:55 PM
Delta has the best airline app, hands down. Sometimes I’ll pay more to use Delta just because it’s more convenient to book and compare prices for upgrades, et cet. I’m biased, but the reason I’m biased is that no carrier does it all as well as Delta, my go-to airline.
RCS/51333's Review of Fly DeltaReviewed on 7/24/18 2:00 AM
When we joined you program we were supposed to get a free flight with 25,000 miles. This trip took about 60,000 plus charge for standard seats. Small markets severely penalized! Robert Swan
lateappdelta's Review of Fly DeltaReviewed on 7/24/18 1:56 AM
Ux for lost user and password is awful
#CupcakesAreBar's Review of Fly DeltaReviewed on 7/24/18 1:03 AM
This app makes traveling easy.
Mr Bronk's Review of Fly DeltaReviewed on 7/24/18 10:13 PM
Great app compared to other carriers. Great job Delta.
Bruce JM's Review of Fly DeltaReviewed on 7/23/18 9:15 PM
This version of Delta's app is easy to use, quick and no crashes! Wish every travel app worked this well.
miss crys 27's Review of Fly DeltaReviewed on 7/23/18 8:54 PM
For someone who is claustrophobic it is a very unpleasant flight. The only way it was bearable is that he flight attendant was so very pleasant and understanding. She gets a five star rating.
bhenck's Review of Fly DeltaReviewed on 7/23/18 8:30 AM
Practice of forfeiture of seat upgrade $ when passenger esp when has no ability to view new seats wrong!!!!
Crustuls's Review of Fly DeltaReviewed on 7/23/18 7:25 PM
Delta’s app does not work well. Sometimes it works, other times it does not. I am forced to retype all my data every time. How is this efficient? My flight was also cancelled today. We had connections in NY to Venice. I am now routed to Paris with a later arrival in Venice. I am praying our airport transfer to Hotel is able to be reworked.
gomer939's Review of Fly DeltaReviewed on 7/23/18 6:51 PM
For years I have traveled delta between Home and Chicago. For All of these flights I’ve been able to schedule my flight for the early or late afternoon. All of a sudden delta no longer offers flights that are even remotely convenient. In the future I will have to use other airlines. Delta simply no longer meets my travel needs.
Delta767's Review of Fly DeltaReviewed on 7/23/18 6:19 AM
This is by far my favorite app ever! I’m a total aviation geek & love flying Delta. It’s extremely informative, helpful, intuitive, easy & fun to use.
2Tnjedd's Review of Fly DeltaReviewed on 7/23/18 3:50 AM
Thanks to Delta I got to spend the first day of my 5 day vacation in transit. Paid extra for an early flight out. Six hours before the flight I got a lovely message. Your flight now departs 31/2 hours later. Then I go to check in on my phone, add luggage and it tries to charge me. But I purchased Delta Comfort which is supposed to allow one bag per person. So now I guess that I’ll have to get to the airport extra early to find out what I actually bought when I paid over $1700 for two people to fly round trip from Memphis to NY booking a month out. Happy Trails
TW 624's Review of Fly DeltaReviewed on 7/23/18 3:49 PM
Love the delta app. We are frequent travelers and this app gets us all the up to date info as well as making the trek thru security a breeze!
AAA MARK's Review of Fly DeltaReviewed on 7/23/18 12:45 AM
Delta is by far the BEST!!!
Deudora's Review of Fly DeltaReviewed on 7/23/18 12:24 AM
Good airline. Seats too close together in plane
md187's Review of Fly DeltaReviewed on 7/23/18 12:03 AM
Somewhere the last couple updates, delta app has gotten much flakier. Frequently unable to check in until at the airport. I really hate whatever they did to make it work worse
busterally's Review of Fly DeltaReviewed on 7/23/18 11:11 AM
Flight cancelled after multiple inquiries of its status and was told incorrect information each time.
Sashazur's Review of Fly DeltaReviewed on 7/23/18 10:42 AM
On my last two trips, Google showed me the gate info at least half an hour sooner than this app. On my current trip, it notified me that my flight was boarding at gate "TBD" about 45 minutes before actual boarding time. Oh, and it never works right on Apple watch. But it's great for checking my mileage balance!
qzgkyrwnktg's Review of Fly DeltaReviewed on 7/22/18 6:33 PM
Upgrade system confusing
really disgusted.'s Review of Fly DeltaReviewed on 7/22/18 6:13 PM
I am disgusted with my recent experience. I was suppose to fly out at 10:11 on 7/21 and sat in the airport for 8 hours before getting a message saying we were being rescheduled, not even a customer service rep telling us it was cancelled. So we were rebooked to 7:40 on 7/22. Well, I’m still waiting to get to Detroit to finally get to my final destination of Nashville. I have to say that I will probably never fly delta again and will let everyone know not to fly delta.