Amtrak App Reviews

By Amtrak

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Amtrak app review

Amtrak App Info

  • 1617 Ratings
  • Price: Free
  • Category: Travel
  • Updated: Jan 13 2019
  • Version: 3.1.7
  • Size: 94.89 MB
  • Seller: Amtrak
  • © Amtrak

Amtrak App Screenshots

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  • Amtrak review screenshots

Customer Reviews of the Amtrak App

Unsurprisingly poor

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Chrisalista's Review of Amtrak

Reviewed on 12/29/18 11:56 AM

I don't know who runs Amtrak but so far everything they do is of a shockingly poor quality. This app is no exception. Poor user interface (better than previous version), no ability to save your credit card info, buggy. How can we get the Scandinavians to take over our train line?

Old app was better

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jb302's Review of Amtrak

Reviewed on 12/29/18 11:56 AM

Why can’t you change the dates for train status anymore ?

Freezes when checking status

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Derbina's Review of Amtrak

Reviewed on 12/29/18 11:56 AM

This app has had various problems over the years. I thought it had finally improved but now it can’t check the status of my train. Always something with this app.

A few changes is needed

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Epmepm's Review of Amtrak

Reviewed on 12/26/18 12:20 PM

Over all the app works great. The only grip I have is do not allow you to pay using your points. Unless I am missing it.

Horrible

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Gusanote888's Review of Amtrak

Reviewed on 12/26/18 12:20 PM

This app needs a lot of work to fix it!!! Horrible experience!!!

Not enough info

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Babs or Bobbi's Review of Amtrak

Reviewed on 12/25/18 12:40 PM

App doesn’t say the stops the train will make. Doesn’t say how long to next stop. Doesn’t update automatically.

Worst app ever

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Friendly Findley's Review of Amtrak

Reviewed on 12/25/18 12:40 PM

First I tried changing the number of passengers from 1 adult to 1 senior. After having it change back to one adult three times I figured there were no Senior Citizen discounts and wondered why they even showed that option. Then I tried to enter the dates. I think this app was designed to see how high it can cause someone’s blood pressure to raise. I entered the depart date as 20 January 2019 and the return date as 3 February 2019 using the little calendars they provide. These dates showed up where they were supposed to, however over to the far right is a box that says Today. If you tap on it to change it the only other option is Tomorrow. Ignoring that and just tapping on Find Trains you get a message saying something like you can’t leave and return on the same day. Please consider changing one of the dates. I would recommend saving storage space on your device by not downloading the app and just go to amtrack.com.

Does not allow passengers with disabilities to request assistance

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mdwilson58's Review of Amtrak

Reviewed on 12/25/18 12:40 PM

I ave difficultly walking and need wheelchair or golf cart assistance to track and use one of the portable lifts to board. No way to request assistance as you can when purchasing airline tix. You have to call, hold and talk to an often confused person.

Persistent Bugs mar some potential

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xplosneer's Review of Amtrak

Reviewed on 12/23/18 12:34 PM

This app has had the time zones coded for Eastern for at least a year, which makes the departure notifications essentially useless. The ticket screen should be condensed because all of the self-ads get in the way and you have to scroll if you have any transfers.

Poor app navigation

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Joaznit2win's Review of Amtrak

Reviewed on 12/23/18 12:34 PM

When in settings trying to check status you can’t close out to return back to homepage