American Airlines App Reviews

By American Airlines

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American Airlines app review

American Airlines App Info

  • 5475 Ratings
  • Price: Free
  • Category: Travel
  • Updated: Jan 13 2019
  • Version: 5.10.
  • Size: 274.33 MB
  • Seller: American Airlines
  • © American Airlines

American Airlines App Screenshots

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  • American Airlines review screenshots
  • American Airlines review screenshots

Customer Reviews of the American Airlines App

Horrible. No wonder you have less than 4K installs

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all are taken this app stinks's Review of American Airlines

Reviewed on 9/6/18 9:29 PM

Please update your app. It’s terrible and useless. Don’t believe me. Load it on your personal smart phone. Can’t even put your birthday in it.

App is very difficult and it shouldn’t be

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grumpysealion's Review of American Airlines

Reviewed on 9/6/18 7:41 PM

I like flying with American Airlines but this app is ridiculous it’s overly complicated

It’s crap

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mainlinefl's Review of American Airlines

Reviewed on 9/6/18 2:34 AM

For no reason: Error can’t reach server. Useless

Worst airline app ever

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Gks80's Review of American Airlines

Reviewed on 9/5/18 8:33 PM

AA amid to be a premium airline but their online offerings are worst then many budget airlines. Try using this app, there is almost nothing you can do with the app. Can you boom tickets using miles - NO Multi-leg trip - NO Track baggage - NO In this day and ago where almost everyone does most of their bookings on Their phones. AA is doing a great job with excellent customer experience.....NOT

Absolute garbage

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Hqali3100's Review of American Airlines

Reviewed on 9/5/18 7:14 PM

After “upgrade” to app you get error messages 90% of the time Plus sitting in exit row seat is like sitting on bricks. AA perpetuating all that’s wrong with flying

Not a “First Class” app experience

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RayY..'s Review of American Airlines

Reviewed on 9/5/18 7:02 AM

So does AA stand for “American Airlines”, or “Awful App”? I’ve had two frustrating experiences after using the app for the first time: 1. During check-in, I tried to upgrade my seats 3-4 times via my iPhone. After repetitively selecting seats and re-entering my credit card number, I receive an error message to the effect that my session expired. A shocking case of an airliner not accepting additional money from me? What’s that in the sky? A flying pig? (I know it’s certainly not me in the air flying AA). I did manage to check in using a desktop computer. But imagine the stress of this occurring on-the-go. 2. So I’m checked fully checked in; however, at app main screen, it says I have 0 upcoming trips. I tap “Find Trip” and attempt to enter my info. Absolutely nothing loads. I kill the app and re-launch. My trip information mysteriously re-appears like a missing plane returning from the Bermuda Triangle Dear AA: please stop using Economy Class app developers; of the Big Three US air carriers’ app review ratings, yours is the one with the most baggage.

Question

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Radw27's Review of American Airlines

Reviewed on 9/4/18 4:36 PM

The app is very helpful and is a great tool. Is there a way to rename your trips so that you remember which is which? For example, instead of reading “DFW -> IAD” can I change it to say “Wedding Trip?” Thank you. Rijo

Dinosaur App - Can’t use Miles!

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Oskars007's Review of American Airlines

Reviewed on 9/4/18 2:30 AM

I can’t believe that such a huge airline has such a lousy app! There’s no way to book a flight with your rewards points. You have to go to a full desk top site to do so. Dear AA developer, look at other airlines apps and take the hint. Common, it’s 2018!

Does not work

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jeff-d-'s Review of American Airlines

Reviewed on 9/4/18 12:47 AM

I can’t even open it. Crashes every time I attempt to access the app.

Greeeeeaaaatttt Update

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wargasm123's Review of American Airlines

Reviewed on 9/30/18 12:48 AM

Super clean app! Doesn’t clutter your screen with helpful information like upcoming flights until 72 hours before the flight. How intuitive! I much prefer the advertisement for the citi AAdvantage Card, how did you know? Thank you for showing my miles but not letting me easily use them for seat upgrades, god knows I would spend them to fast if that were the case!