GFCForce's Review of AirbnbReviewed on 9/9/18 9:36 AM
Such a great way to see the world !
noquierohacerunapodo's Review of AirbnbReviewed on 9/9/18 9:25 AM
Great idea, great rooms, and great people. However, I wish Airbnb didn’t add on so many random fees.
DaniellCardoso's Review of AirbnbReviewed on 9/9/18 8:27 PM
Eu amo hospedar aqui
Nefastie's Review of AirbnbReviewed on 9/9/18 11:42 PM
I just had my first Airbnb experience!!! It was awesome. Sit back relax it’s an awesome ride
pandabobo's Review of AirbnbReviewed on 9/9/18 11:17 PM
What an easy process will do this Again
cgtherapy's Review of AirbnbReviewed on 9/9/18 11:02 PM
Found a great place to stay in Santa Fe.
debbidont's Review of AirbnbReviewed on 9/9/18 11:01 PM
As a vacation rental homeowner the App and website are so easy to use!
PennDragon's Review of AirbnbReviewed on 9/7/18 9:11 PM
It’s a great service .. check it out!
brown dolphin's Review of AirbnbReviewed on 9/7/18 4:32 AM
Love using the app
Jony Corrales's Review of AirbnbReviewed on 9/7/18 12:53 AM
I couldn’t ask for a better extra income like Airbnb. Thanks for having all this inquiry for us.
Haley House's Review of AirbnbReviewed on 9/7/18 12:35 AM
valllarta's Review of AirbnbReviewed on 9/7/18 12:24 AM
Great app thanks.
McKeen's Riverside Retreat's Review of AirbnbReviewed on 9/6/18 9:10 PM
This is our second year hosting, and we've been blown away at how many bookings we've received through Airbnb - and all the guests have been great, even though most of them were brand-new Airbnb members themselves. The very few issues we've had were worked through by Airbnb staff professionally and effectively. Airbnb's helpful tips and well-thought out reservation systems have helped us to become very successful hosts.
Reyesmv's Review of AirbnbReviewed on 9/6/18 8:27 PM
Habría que revisar el tratamiento que dan los Superhost, uno busca alojamientos que los tengan y sin embargo, ellos cancelan sin explicación alguna o tienen alojamientos que no corresponden, como me ocurrió en este viaje. Veo que no siempre funciona y eso me da desconfianza, y esta revisión le corresponde a Airbnb.
Two Family Homes's Review of AirbnbReviewed on 9/6/18 7:51 PM
Being a host for Airbnb for 2 1/2 years has been such a pleasure I have met so many people from many many places around the whole world it has been a joy full of life experience even though I haven’t traveled out of St. Louis Missouri it’s like the world has come to me. I wanted to open up my home and share it and I have not had nothing but positive experiences all I can say is thank U Airbnb, thank you my guest, and thank you good Lord up above for watching over all of us.
ajcs29150's Review of AirbnbReviewed on 9/6/18 7:38 PM
Definitely a very easy app to use. Updates very quickly Multiple notification options available to keep you up to date as a host #greatapp
Sylvestone's Review of AirbnbReviewed on 9/6/18 7:28 PM
If this is what AirBnb is all about, I am never staying at a hotel again 😁
mhemmed's Review of AirbnbReviewed on 9/6/18 7:24 AM
مممكن دعم اللغة العربية في التطبيق لاستهداف شريحة كبيره
tinkerbell02468's Review of AirbnbReviewed on 9/6/18 5:31 PM
I love this app , everything works with insurance and easy tap. You can travel with so much less than you could imagine. And the best, you have a company that responds for a private services.
Jessica&Puk's Review of AirbnbReviewed on 9/6/18 2:54 PM
Great and easy to use
berama66's Review of AirbnbReviewed on 9/6/18 1:10 PM
Easy Great idea
DDC0's Review of AirbnbReviewed on 9/6/18 12:57 AM
Big Airbnb fan but can’t use this version. Login with Google works in the web app but in the iPad app I just get dropped back onto the login screen
Eric Fort Lauderdale's Review of AirbnbReviewed on 9/6/18 12:03 AM
I have been an Airbnb host for 4 years and the app has only become worse as the years and months have gone on. I have had major problems and have reported them 37 times over a 120 span and not one single person has addressed them. Then when you call Airbnb they are rude and obnoxious!!!! They refuse to help and get the it Dept to look into it. Be aware. Airbnb will tell you to use a computer as there poor excuse for a poorly designed and non functional app!!!!!!!!!
BuonRotto's Review of AirbnbReviewed on 9/5/18 12:54 AM
This is a one star review for the company’s policies, not its app. Yeah, I’m that guy. We booked a home for my sister-in-law’s wedding months in advance, only for the owner to cancel our reservation when it was apparent that they could charge others twice as much. To add insult to injury, after we were dropped by the owner, we get ads on Instagram for the very same home for rent for twice as much money. To be fair, Airbnb is going to penalize the owner, but we cannot leave a negative review because we never actually got to set foot in the home. It’s basic breach of contract but this is the sharing economy where your state attorney general and the BBB have no recourse. So it is basically ok to do this if you can withstand a small slap on the wrist. This is a crime just waiting to happen for anyone foolish enough to try it. We were foolish ourselves. We learned the hard way. Maybe you’ll think twice before risking important plans.
ShopperRP's Review of AirbnbReviewed on 9/4/18 4:50 AM
I used AirB&B to book an apartment in Chicago’s Loop this past weekend. While we loved the unit and the location, the $600/night experience was greatly diminished by 2 aspects that are functions of AirB&B. First, the unit was advertised at $415/night. I didn’t learn of all the additional fees until I started the booking process...after hours of research. The fee I object to most is $99 one time cleaning fee “charged by the host”. Why wasn’t that part of the nightly charge?? Yes hotels add on extra fees, but “cleaning” is part of the daily rate. Plain and simple. Second, the unit was in a high-rise that apparently prohibits Air B&B. So despite the very high-end cost, I am made to feel like a petty criminal, having to get the key from a lock box on a public bike rack in the next block! Then I was told not to use the main building entrance but instead to take a circuitous route through the shopping mall in the lower levels. So I suggest that buyers beware, and ask about these things before booking.
Ed Brey's Review of AirbnbReviewed on 9/4/18 12:08 AM
The home sharing concept is sound, but the app leaves so much to be desired. It’s slow, doesn’t show total prices in search results, doesn’t update message notifications correctly, had no search or index when choosing a contact (even though iOS has this built in), won’t let you see trip photos full screen, and has a broken Apple wallet integration. I’d expect much more given their cut in the booking fee. Hopefully they can clean up their tech.
ben07zie's Review of AirbnbReviewed on 9/30/18 9:55 AM
We got an air bnb in Limerick and we told him we would be there at around 10. He never wrote us back. We never found the place because we were lost even when we left early to find his place. We never were able to make contact with him. He just disappeared and we were left out on the streets for a few hours. Why does that happen? He shouldn’t be air bnb’ing if he can’t communicate to come earlier. We asked and no response was given. Last night sucked.
Ploychoompoo's Review of AirbnbReviewed on 9/30/18 7:30 PM
I’ve been Airbnb since 2014 , love it and continues to love it more and more !!! Amazing app
AngeloOliveira88's Review of AirbnbReviewed on 9/30/18 5:41 PM
Fui impedido pelo condomínio de receber visitantes e na hora de cancelar as futuras reservas, me aplicaram um multa altíssima.
Mark of The Mountain's Review of AirbnbReviewed on 9/30/18 5:24 AM
We love almost everything about AirBnB. The app is so easy to use. They have thought about everything. Time does not permit me to list everything I love about the app and the service. Let me just say easy is the biggest thing. We are currently in a 16 night trip across Europe. Having the itinerary with all nights on one interactive screen is so nice. However, I wish I had longer after the stay to give my reviews and I wish I could edit them once I have entered the review. I travel only with a phone and the deadline for completing the reviews is before I get back. Editing a review once you have entered it can only be done within 48 hours and it must be done from a desktop computer. So be thoughtful and careful with every detail when entering a review for your host and for your accommodation. We have had 100 percent positive experiences with all of our stays with Airbnb. This will be our third trip using Airbnb.
Athena_'s Review of AirbnbReviewed on 9/30/18 4:39 AM
Nobody is fixing this major glitch.
Tooth-fari's Review of AirbnbReviewed on 9/30/18 3:21 AM
I appreciate how thorough Air B&B is before accepting you as a member. I am looking forward to using this service often rather than staying hotels.
LifeIsMs's Review of AirbnbReviewed on 9/30/18 3:20 AM
My first time using Airbnb I ended up getting bitten by mites and having a severe allergic reaction to the mites. I ended up in the ER after waking up with a swollen eye, neck and majority of my body broken out in bites and welts. 5 days later I still have them. The hosts were very nice people but unfortunately the bed was not safe. My husband also got bit but did not have nearly as bad as a reaction as mine. Please people.....be careful where you stay, sleep in long sleeve pajamas shirts and long pajama pants. Inspect your bed, cover all pillows, sheets, etc. These mite bites are SERIOUS. You DO NOT want them.
Kassbb's Review of AirbnbReviewed on 9/30/18 2:08 AM
Best decision EVER! Haven’t stayed in a traditional hotel in over 3 years! Not only do you get better value for your money you also get to experience the feeling of being a local wherever you visit!
hoku58's Review of AirbnbReviewed on 9/30/18 12:06 AM
Looooove Airbnb. Airbnb gave us an opportunity to make a dream vacation come true. The locations we went to were definitely touristy and without Airbnb we could not manage the expense of hotels and eating out every meal. One of the biggest reason we enjoy using Airbnb is meeting the lovely hosts and the other awesome guests: The Airbnb Family! Airbnb you are the best! Thank you!
Swhite132's Review of AirbnbReviewed on 9/30/18 11:36 PM
New update is flawed for iOS 12 on Apple iPhone - unable to see what you’re typing when responding to an Inbox message or able to Send what you type. This needs to be fixed pronto!
Jcritty's Review of AirbnbReviewed on 9/3/18 7:24 PM
App needs to be restarted constantly. Especially when trying to open the calendar, I find I need to fully close the app and reopen to get the data to load. A pain, especially as that’s the screen I use the most
Juljones205's Review of AirbnbReviewed on 9/3/18 3:31 PM
App continually throws errors. Extremely frustrating and inefficient. I can’t update my profile or explore other available properties. Glad I’m not trying to use this while traveling and instead attempting to use at home.
ChrissyMMcGuire24's Review of AirbnbReviewed on 9/3/18 2:45 PM
This app crashed several times while we were traveling in Colorado. With low reception, it was nearly impossible to re-download however, that was the only way we could get it to work. It had all of our booking information within the app so it was necessary. I gave it 3 out of 5 because WHEN the app is working (about 50/50) it is a great tool to use when traveling! I loved the 3 places we stayed while on our trip.
azure1239747936928520's Review of AirbnbReviewed on 9/3/18 1:08 AM
A place to encourage customer and owner attacking each other... When I was trying to tell the false information that owner posted online, he started to assault me by using false comment and personal attack... Horrible app! DONOT USE IT! I deleted it!
Awsome Josh the Awesome's Review of AirbnbReviewed on 9/3/18 12:29 PM
Made me prove I was human by choosing tiles of images that contained street signs,... For about 20 minutes, then it crashed and wanted me to do it again. Deleted.
Ed Brey's Review of AirbnbReviewed on 9/3/18 11:10 AM
The home sharing concept is sound, but the app leaves so much to be desired. It’s slow (and the website is worse), doesn’t update message notifications correctly, had no search or index when choosing a contact (even though iOS has this built in), won’t let you see trip photos full screen, and has a broken Apple wallet integration. I’d expect much more given their cut in the booking fee. Hopefully they can clean up their tech.
PaBobFin's Review of AirbnbReviewed on 9/29/18 8:47 PM
Being new to the Airbnb world as a host I am thoroughly impressed with the quality of the app. It makes communicating with the client very easy. It also makes it easy to schedule and block the days that I do not want to be a host. There are other things that I have to do. Highly recommend it
JosephLBenf's Review of AirbnbReviewed on 9/29/18 8:23 PM
nadanoo's Review of AirbnbReviewed on 9/29/18 7:48 PM
It would be nice to see the original listing when you look at your trips so you can compare what the host wrote in the ad ad what you actually see. It would also be nice to list the prices on the ads for invoice purposes instead of having to check your bank statements to remember the pricing.
alubaba1's Review of AirbnbReviewed on 9/29/18 4:19 PM
Your faqs are outdated. You call center is lousy. They answer questions poorly by answering what I did not ask when I text them. The phone center is worse. My last super host expected me to park in the grass and I got bit by ants unpacking my car, but you consider that street parking In you app. I would use you more but I’m starting to get irritated by how little you reinvest of your profits in answering one simple question .! How do I write a reference and not a review as described by your faq it does not appear to be a supported feature any more.
Chelag2018's Review of AirbnbReviewed on 9/29/18 3:42 PM
crazybluecar's Review of AirbnbReviewed on 9/29/18 3:07 PM
I would hve to say I use this app most to communicate with the host and look up the address where we’re staying when I order an Uber. So make sure u have access to internet when using the app, otherwise it can be very frustrating.
suzensez's Review of AirbnbReviewed on 9/29/18 1:58 PM
We love being AirBnB hosts, and I love using AirBnB when I travel, but the app is super flaky. Pages won’t load - not just slow, but they never show up for days quite often. Sending messages to our guests just doesn’t work on the phone, and we have excellent WiFi, so connection isn’t the issue on our end. I hope the developers do something soon.
JenM123's Review of AirbnbReviewed on 9/29/18 1:36 PM
I’ve used Airbnb for my entire trip to Italy. From Venice to Rome, Civita di Bagnoregio, Castellammare di Stabia, Naples & San Vincenzo. Sometimes the communication can be tricky but we always seem to work it out. All the rentals were fantastic, I really feel like I’m getting the Italian experience I was looking for!
Anotha Tr0ll's Review of AirbnbReviewed on 9/29/18 1:32 AM
Your logo lookin like a ball sac.
Bibloblaw's Review of AirbnbReviewed on 9/29/18 1:24 PM
It took me forever to figure out how to complete my profile, it gave no direction as to why I didn’t have access after I had done so and there was no way to directly contact anyone for support. I have spent the last 45 minutes trying to figure it out. It’s too bad the app makes it so hard to access such a good service.
Finlyman's Review of AirbnbReviewed on 9/29/18 12:25 AM
This app is so bad. Installed and uninstalled over and over and it never works. Stay away from the app. If you must use airbnb, use the site because the app is a nightmare
Rcottiers's Review of AirbnbReviewed on 9/29/18 11:38 AM
Best app ever
MFC - Sherlock room's Review of AirbnbReviewed on 9/29/18 11:34 AM
In order to be a Superhost with Airbnb, I have to be a timely communicator. The Airbnb app hasn’t let me down as far as ease of use to send and receive guest messages, consult the calendar, make changes to my listing, etc. The interface is only a little different from the website, so I don’t feel like I have to relearn it. So far, I’ve been delighted (about to celebrate one-year of hosting!)
Goalset's Review of AirbnbReviewed on 9/29/18 11:16 PM
The only problem is the app doesn’t have a good message when you might have turned off usage of data when not on WiFi - just bails the app and crashes.
gfc139's Review of AirbnbReviewed on 9/29/18 11:12 PM
Thanks Airbnb, as a owner and as a traveler
lenexa house's Review of AirbnbReviewed on 9/29/18 10:54 PM
I have recently discover Airbnb and I truly love it. I love meeting lots of people from all over the world and visiting with them. Kathy
Riverside Paradise's Review of AirbnbReviewed on 9/29/18 10:48 PM
We truly enjoy meeting and helping others. What a fantastic business model and application! We have been hosting for over a year and enjoy it tremendously! Thank you AirBnB .. Respectfully, The Lail’s
FellowFollower's Review of AirbnbReviewed on 9/29/18 10:38 PM
Air bnb is a pretty cool app for multiple reasons. As a host though there are some things that don’t quite work as they should like smart pricing and messages don’t always get sent on time. I’m sure they will work to fix these issues
tiny haven's Review of AirbnbReviewed on 9/29/18 10:00 PM
Please make sharing my calendar with my house cleaner possible
BsAppHaHa's Review of AirbnbReviewed on 9/28/18 4:12 PM
I’m unable to open calendar on the first try. There are three running dots that just keep running forever. I have to close the app at least once, sometimes a few times to get to the calendar.
GTalkUsr's Review of AirbnbReviewed on 9/27/18 8:04 PM
Unfortunately I do not receive notifications(yes settings notifications is On for airbnb). Also, when I send messages I do not see if they are delivered, and that is a problem for me as host.
mrcoolshoes's Review of AirbnbReviewed on 9/27/18 3:24 PM
This app crashes constantly, resets back to the home screen, won’t open any link from outside the app properly, and frequently won’t display (important) messages from hosts- perfect for when you’re lost and need to look up a conversation... absolutely frustrating.
Ed Brey's Review of AirbnbReviewed on 9/27/18 1:50 PM
The home sharing concept is sound, but the app leaves so much to be desired. It’s slow, doesn’t show total prices in search results, doesn’t update message notifications correctly, sometimes loses your place when you reopen the app, has no search or index when choosing a contact (even though iOS has this built in), won’t let you see trip photos full screen, and has a broken Apple wallet integration. I’d expect much more given their cut in the booking fee. Hopefully they can clean up their tech.
Wtfxarehs's Review of AirbnbReviewed on 9/27/18 12:35 PM
Connection error while using app...only app affected everything else connected just fine....
Iittlebitt's Review of AirbnbReviewed on 9/26/18 7:15 PM
Calendar : fix issue . Always have to turn off my phone and turn back on In order to view calendar
Trashpacker's Review of AirbnbReviewed on 9/26/18 6:42 PM
I constantly have trouble viewing my calendar for up and coming guest stay. I usually have to go to a gusts massage and click on details then the calendar but rarely can I view the calendar from the home page it just sits and does nothing
Dampfen's Review of AirbnbReviewed on 9/26/18 11:58 AM
Set filter on date range, pick a place that supposedly has those dates available, go to book, and it’s not available. Try to change those dates in the listing picker and watch the crossed-out dates hop back and forth with what appears to be zero rhyme or reason. Has been happening for years now across all kinds of listings. Hard to believe that a world class team of designers and engineers can’t design a date picker and filter that works from end-to-end, but there you go. One star because this is a central function of the app. Why is it central to its function? People know what dates they need a place for, yet they get shown listings that simply aren’t available. Serious, serious design shortcoming
Andres canella's Review of AirbnbReviewed on 9/25/18 9:08 AM
By now this should be a solid app. It apparently does not even cache chat or any data. It’s terrible with bad internet connections. And the UX could improved. Coming from someone that builds iOS apps for a living. We’ve met these basic user experience items for apps with far less budget. I’m also an Airbnb host and suffer with this app.
Travelling Squid's Review of AirbnbReviewed on 9/25/18 10:30 PM
I used to live the AirBnB app, especially while travelling overseas. Need a place to stay in a hurry? No problem, it was easy to navigate and find what the reason I was using the app - a place to stay. Since they’ve added ‘Experiences’, it’s difficult to navigate and destroys the purpose of the app. I’m already getting experiences, don’t need help with that, I need a flarking place to stay. Not only is it more difficult, it also eats up more data as the unwanted Experiences are pushed. And especially overseas, data = $$$ No, thank you. For my current trip, I’m getting a normal hotel. It’s a much less stressful experience.
Danielle Alexander's Review of AirbnbReviewed on 9/24/18 7:23 PM
Booked an Airbnb in Brooklyn which had lots of great reviews and was relatively affordable. When I arrived it was revealed I was to be sleeping in that random empty space under the stairs many houses have, like where Harry Potter’s muggle family had him sleep. I’m guessing they got away with it because of its location in NYC people thought it was worth the tradeoff. It was too late to find other accommodations at that point but after this horrific I’ve sworn off Airbnb which is in desperate need of a health code and regulations.
jdonther's Review of AirbnbReviewed on 9/24/18 4:26 PM
Airbnb isn’t bad for finding a place to stay, but their policy on reviews needs work. I was accused by a host of stealing something in their review of my stay which I did not take. Through further exchanges they did not provide any evidence as to why they thought I stole something and said “sorry to blame you”, but also declined to remove or alter the review. After 48 hours it becomes permanent. Upon contacting Airbnb support about it they said it didn’t violate their rules so they would have to leave it up. Their claim is they want to be about trust and transparency. So the first thing any future potential host will see about me is “he stole something”. They will have to open the review to actually see my response, and even if they see that it’s still their word against mine. Update your policy so that if claims like this are made they actually have to give some evidence since they reviews are so permanent.
Musiqhappy's Review of AirbnbReviewed on 9/24/18 3:17 PM
Beware! I used Airbnb and was unhappy with the apartment and tried to talk to the host about the cleanliness and the satanic decor but both the host and Airbnb completely disregarded my wishes. So I cancelled the Airbnb and went to a hotel and customer service barely listened to why I cancelled and immediately said they wouldn’t give me my money back! And it wasn’t chump change. The whole company is a huge rip off and scam.
pdoorp's Review of AirbnbReviewed on 9/24/18 1:38 AM
After 4 years and over $100k in reservations between me and my business partner in completely professional form where all hosts loved us, we were both rudely and abruptly blocked without cause on separate occasions. I think this company had a good idea and then turned into a typical bureaucratic waste of artistic expression sans the beauty but plus the creeps and thieves that have ruined every half decent web concept upon popularity like a swarm of witches to a Plenty of Fish mixer in Nebraska.
Encinitas Eddie's Review of AirbnbReviewed on 9/24/18 12:03 PM
I have yet to hear from the Airbnb as to why they’d canceled my reservation and left us stranded at the last very moment in Hawaii!! First time I tried the service there was an entire mix up with communication, I was so frustrated I canceled so the company offered me a voucher to try them. I wanted a positive experience! So I did try them again and booked two places in Maui, months in advance. All was confirmed. The first place in Piai was fine, but we had NO hot water. Okay, things like that happen, and the owner said he would discount our rate thru Airbnb. The owner was very responsive and we kept in contact because he was not able fix his water heater until we left. From there, we headed into a remote area of the island with no cell service for a few days. Before leaving I had contacted the owner in Kehie location and he was non responsive. Finally, after getting back into civilization that had cell service I texted him thru the Airbnb app a couple more times and let him know our arrival time was about an hour away and I needed to get key information. Finally, frustrated and no contact, this owner told me my reservation was cancelled! WHAT? WHEN? Airbnb canceled the day we left the first place and from there we went off the grid visiting remote areas of the island. We were stuck with no where to stay after being on the road for hours! We weren’t legit? Our room was canceled? Of course there was no way to call Airbnb, my only option was to write to their help center, which I did, and Airbnb NEVER even contacted me and it’s been 5 days ago since this happened. I HAVE LEFT MY PERSONAL CELL, they have my credit card info, my email, but not a peep! ATTENTION: People travel into remote areas without cell service and like myself have a confirmed reservations to be sure we have a place to sleep! AIRBNB canceled on the Monday (as we were leaving one of their clients homes) and we were gone already off the grid and I still have not heard a word from airbnb even 5 days after this incident and they were contacted by me! BEWARE THIS COULD HAPPEN WITH YOUR RESERVATION! One very unhappy customer! Twice now!
Kkangls's Review of AirbnbReviewed on 9/24/18 10:00 PM
I love Airbnb overall. However, my issue is with the app itself. I never seem to be able to get logged in and continuously get an error message. At one point I was able to log in, however, attempting to search, book or check my reservation details, I got an error message. I’ve deleted, re-downloaded it, logged out, updated, and now I’m getting an error not allowing me log in at all. I’ve had this app for a year now and have never been able to use it. I’ve tried everything as stated, as well as attempting to use it on both data and WiFi. Not sure if I’m the only one having this issue.
brennanmh's Review of AirbnbReviewed on 9/23/18 9:44 PM
Always liked this app in the past. Useful, at least. It’s really buggy right now. Screen rotation on iPhone X is a mess. App gets locked on a listing. Trying to send a listing as a text had everything off screen. I’ve had to k*** the app several times to reset. You need to hire more QE folks.
cdatlas's Review of AirbnbReviewed on 9/23/18 7:14 AM
I heard your app was good so I tried it. The city I want to stay in, which is rather large and only has 23 listings. I checked each one of them none of them provided a location until after booking. I’ll just stick with booking.com and I won’t recommend your service to anyone.
OrangeCat2424's Review of AirbnbReviewed on 9/23/18 2:57 PM
I love using AirBNB when I travel, but when I need to message a host the app NEVER WORKS despite having service or being on WiFi. Yes, I updated and restarted etc but it never works. There is an error message and it’s very frustrating. Please fix this.
Faerin341's Review of AirbnbReviewed on 9/23/18 1:02 PM
They disabled my account and I have no idea why. They won’t provide an explanation and say it’s irreversible. This was AFTER I gave them a selfie and photos of my ID. Do they think my own photo isn’t who is on my ID? I have no idea because they won’t provide any explanation. I don’t even know why, suddenly, they were asking for this verification when I haven’t had to do it before. They wouldn’t provide any explanation for that either. I haven’t done anything wrong and have only had good reviews from hosts. I guess I won’t be using this company anymore. It’s a shame because I’ve had good experiences in the past.
Joejoesresorts's Review of AirbnbReviewed on 9/23/18 12:09 AM
I love working with Airbnb, I would like to see a few more features for the owners, but it is a great service overall!
nitinsh1991's Review of AirbnbReviewed on 9/23/18 12:09 AM
On ios 12 , if you close the app by force swiping it out.. it freezes on the homepage every time
The Bueno's's Review of AirbnbReviewed on 9/22/18 6:43 PM
This was my first trip booking an Air B&B. I was a skeptic at first but after experiencing two different apt in another country I couldnt be more happier to share that I loved the experience ! So grateful for this ability because I was able to save a TON of money on hotel stay when given this option ! I am one happy camper !
Dubert316's Review of AirbnbReviewed on 9/22/18 5:13 PM
When successful Airbnb is an excellent alternative to hotels. I’ve had several successful trips and was pretty happy with the app. That all changed this time when something went wrong. 1) The host cancelled my confirmed booked house 4 hours before check-in. I was never notified if he did it earlier. 2) The initial attempt to compensate me was to refund my $360 room and give me $30 dollars. Mind you I now have no where to stay on a busy weekend. I found this to be offensive and entirely inadequate which I told them. 3) I then found the last Airbnb in the area with three rooms and told them I needed the cost covered for canceling a room on the day of. They refused and did compensate two hundred dollars out of the 300 dollar up charge after several exchanges. My other option was to stay 45 minutes away in the next closest Airbnb or try to find a hotel last minute on a busy weekend. I really had no choice but to take the close room as I flew in and would have no way of going 45 minutes to the wedding venue, or pray for a hotel room. Needless to say after this experience I will be uninstalling Airbnb because things do go wrong on trips and I certainty won’t be leaving my well-being in their clearly inept hands.
Merlinsfriend's Review of AirbnbReviewed on 9/22/18 4:57 PM
Every time I do a search, even a minute later, all the filters get re-set. For example, if I set it for two people, pet friendly, and certain dates, it will reset itself EACH TIME I CHANGE THE LOCATION! Very very frustrating!
dbrown6624's Review of AirbnbReviewed on 9/22/18 4:52 AM
Yes that is excellent and very easy to use and navigate through
Abe USAF Vet's Review of AirbnbReviewed on 9/22/18 3:07 AM
Love using Airbnb! It’s been a life changing experience hosting people from all over and catering to their needs! I recommend you give it a shot, mainly because you’ll be glad you did. Thanks Airbnb Abe
Blue Crab Hillbilly's Review of AirbnbReviewed on 9/22/18 2:47 AM
I do love Airbnb itself, but the app can be frustrating. Searching needs to be easier as far as location. Number of minimum nights should be listed higher up in the post to prevent excessive scrolling.
Celeste, RN's Review of AirbnbReviewed on 9/22/18 2:20 AM
I am a Super Host on Air BnB and can attest that the Customer Service Department is excellent!
Tati_SP's Review of AirbnbReviewed on 9/22/18 12:36 PM
Pictures does not load, app stop working.
luckyken39's Review of AirbnbReviewed on 9/22/18 12:29 AM
Had nothing but good experiences on every property that I stayed
Patandjenmac's Review of AirbnbReviewed on 9/22/18 12:19 PM
My husband became addicted to this site. At first he called it “Air-nub” LOL. Every town we would want to go to, he’d be looking up a place to stay on Airbnb. We’ve stayed in Venice, FL, Charleston, SC, Sylva, NC, and Bethlehem, PA. Staying in these places is way better than a hotel! Hosts have been wonderful and we’ve enjoyed home away from home. Most recently, my daughter, grandsons, fur babies and I needed to evacuate the area for Hurricane Florence. I was thrilled to be able to find places to stay and the hosts were very accommodating. I did hear of some free places offered to evacuees, but I didn’t find that to be the case. I’m just happy my family and I had some place to go. Can’t imagine having to stay in hotel room; I probably won’t ever again!
chukkig's Review of AirbnbReviewed on 9/22/18 12:00 PM
First of all, definitely download the app, as a traveler or host it is great to have the features available to you Anytime anywhere. My only reason for 3 stars is that the app is somewhat lacking for me as a host. For example, It would be great to be able to see all of the properties at once like I can on the desktop. There are quite a few improvements that I would like to see but I am still able to conduct my business easily as is.
Rigo0901's Review of AirbnbReviewed on 9/22/18 10:44 PM
The problem with the app is the payment is not clearly explained. Barbara Egan
Traveling Teatime's Review of AirbnbReviewed on 9/22/18 10:07 AM
I love the well described property listings. The many pictures posted on every home is a great way to help you decide which home is right for you. The things that I don’t like about the app is that you don’t get the exact city you want on the search. It will include homes in various cities all around. If there are a lot of homes to choose from this makes it difficult. They don’t post the name of the city on the first picture of the home where the title is. You have to click on that home and then you can see the city name. It wastes a lot of time while choosing a place. Also I don’t like that the price can display on the front page so inaccurately. It may say $100 per night but once you click on details there can be up to $150 or more in various added charges like cleaning and service fees. This also wastes a lot of time.
Broadway Bnb's Review of AirbnbReviewed on 9/21/18 9:02 PM
Can program be written to add a single night when guests suddenly have plan changes- currently my guests Have NOT been able to add on without additional cleaning fee charge etc. Thank you. Other than that- as a HOST I love Airbnb.
Ms. Patter's Review of AirbnbReviewed on 9/21/18 8:42 PM
I have had nothing but great success with using my home for Airbnb… It’s turned out better than I could have dreamed!
michelle saragih's Review of AirbnbReviewed on 9/21/18 8:36 PM
Vhslislsond's Review of AirbnbReviewed on 9/21/18 7:50 PM
Airbnb is the best rental app !!
SoldierMOG's Review of AirbnbReviewed on 9/21/18 6:45 PM
A 24hour turnaround is unacceptable! Now if I pull out, I’ll prob be charged a cancellation fee. Your slow turnaround period should be disclosed before people reserve a room. I am about to hit this road and according to your site, I may or may not have a room. Unacceptable.
jmerle1224's Review of AirbnbReviewed on 9/21/18 4:29 PM
I use air bnb all the time when traveling but their app lacks terribly. It never loads anything and says I have a connection to server error constantly. I have tried using customer support to ensure I’m using the app correctly and yet still I can’t book anything on my phone!
MNEA15's Review of AirbnbReviewed on 9/21/18 4:19 PM
Airbnb could really use more filters, such as beachfront, or waterfront, with king size beds, or bunk beds. It would really help narrow down searches. But other than that it is a wonderful app.
Charleston1830's Review of AirbnbReviewed on 9/21/18 11:49 AM
Over the past year, Airbnb‘s customer service has gone downhill in an almost dangerous way. As a landlord and frequent guest for over 5 years, I use Airbnb to rent out my home and also book accommodations as I travel. If a mistake is made with a reservation, Airbnb will not help you. Even in an emergency situation regarding a hurricane, Airbnb would not help me adjust my reservation. I have been traveling in remote places and left with no assistance for problems with an Airbnb rental. Unlike a hotel, Airbnb does not want to help you. It was not this way years ago, but recently they simply do not care about you. Users beware.
i love colorado airbnbs's Review of AirbnbReviewed on 9/21/18 11:12 PM
I love Airbnb I’m Colorado
Pruta80's Review of AirbnbReviewed on 9/20/18 9:14 PM
After last update, won’t open on iPhone
jcao's Review of AirbnbReviewed on 9/20/18 5:05 AM
App issues notification spam, forcing me to disable notifications; hence the one-star review.
iCantEvenFindAGoodNickname's Review of AirbnbReviewed on 9/20/18 12:34 AM
Man this app don’t even work on my iPhone smh
Anomaly1's Review of AirbnbReviewed on 9/2/18 6:26 PM
Constant error messages, can’t even enter my email address without being told it isn’t “a valid email address.” Glitchy, “try again later.” Better to use the full desktop version.
timc18's Review of AirbnbReviewed on 9/2/18 5:48 PM
Can’t view places on a map? Makes it quite difficult to find places to stay if you’re looking in a general location.
Reviewer5739's Review of AirbnbReviewed on 9/2/18 4:53 AM
Airbnb is the most fraudulent app user scam I have ever encountered.
LastYearsMartyr's Review of AirbnbReviewed on 9/19/18 3:45 AM
This app is so frustrating. Can’t sort by price. Can’t filter out listings that require staying a certain amount of nights. If the app isn’t going to offer this, can’t it at least take my date range into consideration? It creates a new list every time I try to add something to my favorites. This makes it hard to create a list of my options and later switch them to a list of top favorites. Overall just lacking so many features that are pretty standard in most other apps. Love the service. Hate the app.
Margreerita's Review of AirbnbReviewed on 9/19/18 10:15 PM
Absolutely the highlight of our visit to Lisbon. Angelo and Tati were the perfect hosts. Nice tapas and wines to compliment the views on either side of the Tagus. A magical evening!
az o's Review of AirbnbReviewed on 9/18/18 6:02 PM
Humberto was a terrific tour leader and gave us a insider’s tour of the Chiaro that was filled with personal experiences and history.
EricHaister's Review of AirbnbReviewed on 9/18/18 11:48 AM
It used to work before. I can’t now add upcoming (confirmed) trips to the Apple wallet anymore. Contacted support via the iOS Airbnb app but the support person was even aware of the option!!! Please FIX!!!!
kazzin730's Review of AirbnbReviewed on 9/17/18 5:40 PM
The app works great but over a month after my trip I was randomly charged again. They claim the first charge was refunded but they did not have my permission to take money again and definitely not that much later. The first charge was never refunded and now I have my bank involved with fraud. Such a pain. Just use at your own risk dudes.
Happysunnyemma's Review of AirbnbReviewed on 9/17/18 3:02 PM
You will understand whenever you cancel a trip. Such inconvenient in multiple ways.
biagioesposito's Review of AirbnbReviewed on 9/16/18 6:38 PM
Excelente aplicación, me salva la vida a menudo. Gracias
Lambikonn's Review of AirbnbReviewed on 9/15/18 7:05 PM
I like the app but you need to do with something “females only” listings. They need to have their own section. I get rejected by female hosts
Shady1212345's Review of AirbnbReviewed on 9/14/18 8:50 PM
18.37 ruined the calendar. if your current app works, don’t update it...chances are they’ve added bugs not removed them.
DrewMcFatter's Review of AirbnbReviewed on 9/14/18 6:07 PM
I'm loving how I can put the rooms I have available on hold or "snooze". This helps greatly with my hectic life schedule as a single and busy parent!
SAYNOTOAIRBNB's Review of AirbnbReviewed on 9/14/18 5:47 PM
THE WORST HOST! HE HAS HIDDEN CAMERAS IN THE TV!! How would you like it if you stayed at a hotel or Airbnb to find out that after you left there were hidden cameras located inside, hidden in the TV? Recording your entire stay. This is an invasion of privacy, and I feel disgusted and violated that this has occurred to me. This was not stated when I booked it, he changed the listing and added more information that would have been crucial upon choosing the right and safe place to stay. It is a violation not to notify in your listing that you have cameras placed in your property. As stated in the Standards and Expectations, hosts are required to disclose all surveillance devices in their listing, and we prohibit any surveillance devices that are in or that observe the interior of private spaces, regardless of whether they’ve been disclosed. It is also stated in violating others privacy or intellectual property rights, that you should not spy on other people, cameras are not allowed in your listing unless they are previously disclosed and visible, and they are never permitted in private spaces. I hope you can see in the original listing when I booked it that he did not specify any cameras located in or around his home. Especially hidden inside of a tv, I found this out after in his new listing. Furthermore, he also misrepresented his space. Upon arrival he specified what room I would be staying at (down the hall to the right), I found this suspicious so I asked him if there would be other guests staying with me. He said no, but he would be staying there too. I booked an entire home not a private space shared by the owner. I didn’t know how to respond to him, so I called Airbnb to ask what my further action should be. So I told Landon that it would just be my fiancé and I and we preferred to stay at his entire home as advertised, for the price that we paid and he said fine he would stay at his friends house. Later on, he accused me of lying that I only stated that it will only be me staying at his home when I specifically said in our conversation that it would be my fiancé and I. The irony is that HE is a liar, he listed his place as an entire home and expected me to let him stay while I was staying there and then he also lied about not listing the cameras and surveillance cameras located in his home and HIDDEN INSIDE OF A TV). He also lied to me by changing his listing after my stay and expected me to abide by the “new house rules”. Upon check out around 9 AM, I messaged him informing him that we have left. He tried to make small conversation with me which I found really odd since other homeowners have never done that before so I ignored it. Three hours into my 4 hour drive home, he messages me again and asked if I’ve had a chance to read the “Additional” house rules. The audacity he has to expect me not to notice that he changed the listing and expects me to follow the “new/additional” rules is disrespectful. The listing stated for a pet friendly place, now it states that dogs aren’t allowed in the pool, be courteous of dogs that shed (isolating my situation and highlighting it in his new advertisement). It simply said pet friendly, those were the original rules. I have videos of the pool the morning of, and my golden retriever did not ruin anything. I looked around and couldn’t find a vacuum, regardless I chose a pet friendly establishment so he should know what comes with that, fur.
btn77's Review of AirbnbReviewed on 9/14/18 4:17 PM
App is very rigid. Does not support negotiated terms for a long stay. Constant redacting really inhibits information sharing and closing a deal.
Fly poop's Review of AirbnbReviewed on 9/14/18 4:13 AM
saimuthpur's Review of AirbnbReviewed on 9/14/18 4:02 AM
You are Awesome.
Sooseams's Review of AirbnbReviewed on 9/14/18 3:47 PM
I really appreciate this web sight. I have used it several times and appreciate the quick response I have gotten from the hosts each time I made an inquiry. Maybe every place is not a travelers dream, but meeting people along the way has been a wonderful experience. I do like the comfort of being in a clean, well kept home rather than a cold, lonely hotel room.
Constantly seeking truths's Review of AirbnbReviewed on 9/14/18 3:36 AM
The calendar works intermittently on the phone app. This is frustrating. Also my rating has been affected by a guest asking for a cancellation.
Awnbf's Review of AirbnbReviewed on 9/14/18 3:35 PM
I’m trying to connect but keep getting a connection error. Help!!
LMS texas's Review of AirbnbReviewed on 9/14/18 2:43 PM
Used Airbnb all over Italy! It was great! Wonderful accommodations and met interesting host. Check in and out worked out well.
TreeRog's Review of AirbnbReviewed on 9/14/18 2:41 PM
A great app, but sometimes the directions to an AirBnB are not translated into English.
The Black Vagenis's Review of AirbnbReviewed on 9/14/18 2:32 AM
Tired of all the bugs and IS IT REALLY THAT HARD TO ADD SIMPLE FEATURES LIKE: - Editing folder names - Delete multiple saved listings at once rather than one at a time - Mark listings you don’t like in a “Dislikes” category so you don’t have to keep seeing listings you dislike when you are searching for places to book. So much other unecessary c*** but you lack the simple features...very disappointing app
Ourgrassisblue's Review of AirbnbReviewed on 9/14/18 2:03 AM
Thank you for collecting the lodging tax!
Highlands House's Review of AirbnbReviewed on 9/14/18 12:19 AM
I love the Airbnb app! Wouldn’t change anything about it :)
Diahnn's Review of AirbnbReviewed on 9/14/18 12:11 AM
I love the business we’ve gotten from Airbnb and the personal links we can put on our listing to make sure our guests can’t book unless they meet certain requirements. I don’t like the fee Airbnb charges both our guests and us. They have taken more than $600 from individual renters over the summer. When I called to make sure that was right, I was told the percentage they take varies from 6-15% depending on the place and time of year. It seems only fair that the percent be the same across the board. We must charge a county tax in addition to the nightly fee and need to give our renters our phone number to pay through PayPal. Airbnb scrambles our number and it becomes additionally hard to collect this tax. I would like for them to require the tax as an additional charge like the cleaning fee instead of having us chase after it from renters after they have already booked. They do this in a few places already.
fairhunt's Review of AirbnbReviewed on 9/14/18 11:09 AM
Now going into my fourth year and Airbnb has been a wonderful organization to work for so to speak! As a senior citizen, it nicely augments my income, and I meet so many terrific people. I’m also able to tell them what’s around this area in Scottsville to their delight. Love Airbnb! Going into my third year and I have met so many wonderful visitors. I've been able to show them my town and all the historical sites in my area. My farm has been a wonderful ambassador. Having people visit and enjoy a setting that is out of the ordinary hotel setting is what I think can be so much fun about Airbnb.
Jake80ddzvg's Review of AirbnbReviewed on 9/14/18 10:53 AM
Not able to get into my calendars most of the time.
masako somogye's Review of AirbnbReviewed on 9/13/18 9:13 PM
Thank you Airbnb club for everything!! I would call Airbnb family!!
kevinho528's Review of AirbnbReviewed on 9/13/18 7:47 PM
MissMeryll's Review of AirbnbReviewed on 9/13/18 7:00 AM
After the update, the place I reserved does not show under my trips. I was already charged and when I look at the property it doesn’t show that it was booked by me. Frustrating...
רועי דראפ's Review of AirbnbReviewed on 9/13/18 6:02 PM
Air bnb is a great platform I am still learning but it is a great experience!
Padia3's Review of AirbnbReviewed on 9/13/18 5:32 AM
I can’t see my trips at all. It says “what will be your first adventure” even though I’ve already been on one trip and have 2 upcoming that I can no longer see! Please fix asap, one of my trips is in 3 days!
Alert to others's Review of AirbnbReviewed on 9/13/18 5:28 PM
New update is buggy. Can’t edit reservation criteria. Keep getting error codes
Emubuger78's Review of AirbnbReviewed on 9/13/18 3:26 AM
I cannot view my current reservation. Your update s****** this function up. Please correct immediately as it renders the app useless.
adnamamaharg's Review of AirbnbReviewed on 9/13/18 1:25 AM
I usually love the app - it’s super user friendly and easy to navigate. However, recently (today) my “trips” page has seemed to reset itself and isn’t showing any of my past or future reservations - it’s simply directing me to “start exploring.” When I login on the webpage though, it’s all there, so I know it’s the app and not my profile. Please fix so that I can more easily find the info for my present & upcoming reservations. Right now I have to go through my conversations in the app to get my reservation details, or go to the webpage.
R24120988's Review of AirbnbReviewed on 9/13/18 1:18 AM
After the latest update of Airbnb app on iOS the trips section doesn’t show the previously completed and upcoming trips. Both were visible before the update. Had to navigate through inbox to the booking address or through email or website.
Destownes's Review of AirbnbReviewed on 9/13/18 1:04 PM
I cannot look at my current reservations anymore. Once I hit “trips” it asks me “what will be your first adventure”....it needs to be fixed.
2019BM's Review of AirbnbReviewed on 9/13/18 1:03 PM
Recent update caused me to lose my trips, can’t be viewed. Love the app, but now have serious concerns. Please fix this ASAP.
Cks12345's Review of AirbnbReviewed on 9/13/18 12:20 PM
Love Airbnb, hate this g** awful app
ApplePerDay's Review of AirbnbReviewed on 9/13/18 11:19 AM
This app had the same good functionality as the web site, which would make a a 5-star app. After a recent update, however, the "Trips" button no longer produces a list of my trips. Please correct this.
Beanyfrombrooklyn's Review of AirbnbReviewed on 9/13/18 10:22 PM
I am a fan of the app. However they now have a bug in the app that is very significant. When you send a special offer it changes the price to a single day so if you are not careful you will submit it and then have a real problem on your hands.
thejillest's Review of AirbnbReviewed on 9/11/18 7:39 AM
This app crashes ALL the time
Tnaw's Review of AirbnbReviewed on 9/11/18 6:16 PM
App no longer connects even though i have WiFi and 4g
5aled666777's Review of AirbnbReviewed on 9/11/18 11:55 AM
Excellent program for researchers for apartments
Camba Boliviano's Review of AirbnbReviewed on 9/10/18 9:06 PM
Just excellent try and enjoy
joool saud's Review of AirbnbReviewed on 9/10/18 7:25 PM
We need arabic language !!!! Most tourists or the majority speak Arabic
Janiewho's Review of AirbnbReviewed on 9/10/18 7:10 PM
Comforts of home, choices, reasonable prices. What’s not to like?
Sasa G.'s Review of AirbnbReviewed on 9/10/18 6:53 PM
I extremely recommend to staying in Airbnb this time was my first experience and I really enjoyed.
ali 676's Review of AirbnbReviewed on 9/10/18 6:53 PM
The app is not good enough to get five stars because I couldn’t filter hosts by star or price.
Hari Om Tatsat's Review of AirbnbReviewed on 9/10/18 6:47 PM
We are very happy to use this outstanding App. Which can bring more business.
Best prints!'s Review of AirbnbReviewed on 9/10/18 5:50 PM
I’ve been using airbnb for almost 4 years now and it’s never let me down!
Vic us's Review of AirbnbReviewed on 9/10/18 4:52 AM
No problem with it
Salahwww's Review of AirbnbReviewed on 9/10/18 4:22 AM
Great place would love to come again
RaQueL Elaine's Review of AirbnbReviewed on 9/10/18 2:38 AM
Customer service is great and whenever there’s a problem they make sure it’s fixed right away!
hendricksonn's Review of AirbnbReviewed on 9/10/18 1:56 PM
Over $30 non refundable charge for a service fee taken by Airbnb not the host to run this app
byuhdf's Review of AirbnbReviewed on 9/10/18 1:48 AM
At least once or twice a week I have to remove and reload the app because the schedule won’t load.
moebo123's Review of AirbnbReviewed on 9/10/18 12:56 AM
I’d do this again. Thanks Airbnb!
jah buey's Review of AirbnbReviewed on 9/10/18 10:03 AM
BioDranik's Review of AirbnbReviewed on 9/1/18 9:52 PM
Reproduces after modifying filters
Cha-Kim's Review of AirbnbReviewed on 9/1/18 7:42 PM
I cant even open the app! Please fix the update.
Edit and post's Review of AirbnbReviewed on 8/9/18 9:19 AM
What is the point of having a strict cancellation policy if Air B and B will not partner in enforcing it ? Even though my guest’s change of plans did not fall under exceptions, Air B and B gave my guest the expectation that I could give them a refund if they asked me . This made me the bad guy with the guest if I said no and it makes it an awkward living situation. I was expecting that when the guest called, In Air B and B would have explained to them that they agreed to a strict cancellation policy- period. Then if I want to brake that rule, then it’s up to me to offer. Air B and B ‘s explanation to me was - yes it’s strict but the host can decide to brake it, that’s what we explain to the guest. That’s awkward to tell the host because it give them the expectation . We went round and round and then he took the position that the guest wasn’t canceling, they were altering - That makes no sense to me. If they are shortening their trip - they are cancelling those days they aren’t using. The whole point with the strict cancellation policy. This policy needs a review in the way it’s being enforced. I am part of Air B and B to get their protection at times like these. Secondly since 2010 it is illegal in NYC to air B and B a whole apartment out -The host must be living on the premises YET ...”entire apartment” is a filter on NYC Air B and B site. There are hundreds of entire apt listings offered in NYC on the site. This makes it very confusing to guests. And it makes it an unfair advantage.
JG5ME's Review of AirbnbReviewed on 8/9/18 9:16 PM
For the most part Air BnB has been great, an easy platform to use and connect with guests to rent my home. My only issue is that their “great host protection” is kind of a joke. I had a guest ruin several expensive items in my home (a carpet and mattress) and I submitted photos and receipts within 12 hours of the guests departure for the replacements, which, due to the type of damage, had to be immediately replaced. It took nearly a month, of cycling through multiple people in Air’s resolution center, multiple messages, re-submission of photos and receipts and more messages out of my frustration and the result was Air telling me I needed a cleaning estimate for items I no longer had! The final ruling was they reimbursed me $155 on a $580 unexpected bill because I didn’t get a cleaning estimate. I rent my house to make extra money, not spend more. Big thumbs down for that portion.
Sharon Southwest's Review of AirbnbReviewed on 8/9/18 9:10 PM
I am a newbie but I believe this ap is very well designed. I was very nervous about juggling schedules and having guests use our home (even though we have rented many homes from Airbnb) but the gentle reminders and the calendar help tremendously and so far the guests have been nice and (seemingly) good human beings.
nolahost's Review of AirbnbReviewed on 8/9/18 8:22 PM
Airbnb App is so user friendly as both a guest and as a host.
Unkn0wnptl's Review of AirbnbReviewed on 8/9/18 8:15 PM
It’s not giving me anything I’m looking for. It’s giving me places on he over side of the country like um no. So please fix.
Ben.wink's Review of AirbnbReviewed on 8/9/18 8:03 PM
Well, I just surprised myself, I rarely give all the maximum points in reviews as there's always something that could be improved, well, not in this case! Centrally located yet quiet, gorgeous home with tons of thoughtful details. Being an architect my eyes were wandering through all the little details of the home and its surroundings, a feast for the eye! Check in/out was clear and a breeze and if I would have shown up with nothing on me everything I could have needed was provided. Well thought out with love to detail! Really hoping this is still around for my next stay in Asheville, thank you Fay & Marc for having me! PS I hear something about chocolate connoisseurs, I'm intrigued!
kspiegler81's Review of AirbnbReviewed on 8/9/18 7:43 PM
Awesome space. Awesome countryside. Pool and hot tub are awesome. Host had shrimp cocktail and hot dogs ready for us upon arrival. Very responsive.
BostonFrank's Review of AirbnbReviewed on 8/9/18 7:36 PM
Since I can’t find any way to get developer feedback, I’m going to just list it here. On an iPad pro, witch the smart cover keyboard attached, I cannot send messages to guests (as a host). The text entry box disappears and those only why to bring it back is to either detach the keyboard or hide the suggestion bar.... but it automatically pops back up when you start typing. Super annoying. Update after update... STILL BROKEN!!! Steps to reproduce: Have an iPad Pro, any size, with smart keyboard attached. Receive a booking request (with Instant book off, obviously). Go to messages and try to reply to guest. As soon as you start typing the input box disappears and gets buried behind the big pink accept/decline button. Yet another update: STILL BROKEN... FIX IT!! More updates, but still broken on iPad... wow, no way to contact developer. Airbnb is totally walled off when it comes to app feedback. You just send messages into an abyss with no idea if anyone is paying attention.
Think jvncc n's Review of AirbnbReviewed on 8/9/18 7:20 PM
I love Airbnb and use it often and everywhere. But the app is “meh” at best and crazymaking on a regular basis.
jakeofalltrades83's Review of AirbnbReviewed on 8/9/18 7:05 PM
A year ago I didn’t know what Airbnb was. Now I’m a host and a traveler. I have had so much fun meeting interesting people and making/saving money all the while.
PJP316's Review of AirbnbReviewed on 8/9/18 6:51 AM
We’ve had so many issues with trying to redeem gift cards that customer service can’t explain that we keep missing out on the places we want to stay and end up spending more money for less desirable places.
Drew1333's Review of AirbnbReviewed on 8/9/18 6:46 PM
Airbnb needs to have an option to send pdf (house guide) to guests.
MMMD1313's Review of AirbnbReviewed on 8/9/18 6:45 PM
Airbnb is an amazing service and we used it in most of our travels over the last few years. However, the app is TERRIBLE and that’s what I’m rating here: it almost never works, sending a message to someone through it takes hours sometimes and there are always “errors.” It’s so strange that Airbnb itself is so great but their app lacks so much—no matter what kind of service I have it never works well. Just disappointing when using it on the go.
Watson Group's Review of AirbnbReviewed on 8/9/18 6:30 PM
I’ve been an Airbnb host since mid June, 2018. I’ve had nothing but a wonderful experience, both with Airbnb and my guests. I love the flexibility of the app and especially like the auto pricing to help keep the apartment rented most of the time. Thank you Airbnb!
rajvidhya's Review of AirbnbReviewed on 8/9/18 6:21 PM
Please add in filters privet bathroom options. Thank you
Suite CdA Flat's Review of AirbnbReviewed on 8/9/18 6:14 AM
My husband and I have been Airbnb hosts for a third season now and we absolutely love it! We have met some really terrific people from all over the world! The Airbnb site does all the work (marketing, advertising, finances, etc.) which literally leaves me with the simple job of cleaning it :-) We have absolute control over how we want to operate it and feel that is a very important aspect of the Airbnb experience for both the hosts and the guests :-) Our home will play a big part in our retirement years and Airbnb has taken all the effort out of it! Thank you, developers of Airbnb, whoever you are :-) One last thing… if possible, I would love to come alongside people in the 83814 area code vicinity that are considering operating an Airbnb in their home and share some of our experiences and insights :-)
mjomp's Review of AirbnbReviewed on 8/9/18 5:42 PM
Airbnb has been a very positive experience for the past 1+ years since I have opened!!! It’s an awesome way to supplement your income and meet a lot of very cool people!!! Also, it makes the traveling experience so much more affordable, personal and comfortable! The Airbnb team is always very responsive and helpful if I have any questions, I couldn’t be happier with this service!!! Thanks guys!:) Jo
Jaylin k22's Review of AirbnbReviewed on 8/9/18 5:35 AM
Rented a Tahoe home in Kings Beach, very easy and simple through AirBnb. Prompt responses and answered all questions and even accommodated our Group when decided to stay 1 extra night . Home description and photos were accurate on line and the josie was very clean and comfortable . Home had many amenities and stocked with everything needed to cook breakfast , lunch and dinner. Nice neighborhood and very good location , close to Kings beach and local stores. Only issue was noise from the highway behind home , not bad but windows open at night made Little louder than expected . Overall a great stay !
哎达's Review of AirbnbReviewed on 8/9/18 5:34 PM
My customer service experience with Airbnb did not start out well (at all) but in the end I had a representative contact me and finally fixed my problem. She apologized on behalf of the company and gave me a coupon for my next booking. Using the customer service 800# and email didn’t help me to resolve my problem however using messenger on Facebook did. I was very surprised on how quick the response was. Who knew! I will now continue to use this company. Lisa
Simkins Enterprises LLC's Review of AirbnbReviewed on 8/9/18 5:07 PM
Airbnb is the very best sight to market my temporary rentals. I love the setup, the calendar and the reminders. Simkins Enterprises, LLC
GeeGee1022's Review of AirbnbReviewed on 8/9/18 4:51 PM
If you're looking for a place to be comfortable and just explore Airbnb is such a more intimate experience than a hotel. I love it!! The people that I've met have impacted my life in ways I never could have imagined. You can't get that type of experience in a hotel. I strongly recommend Airbnb to anyone wanting to travel.
niki3150's Review of AirbnbReviewed on 8/9/18 4:43 PM
Had a GREAT time... Super relaxing and would do it again tomorrow.. Awesome stop to all and great restaurants locally!! Thank you
1263val's Review of AirbnbReviewed on 8/9/18 4:41 PM
A good reactivity !
Chipmoai's Review of AirbnbReviewed on 8/9/18 4:18 AM
Linda will take care of you!
Jackontoes's Review of AirbnbReviewed on 8/9/18 4:16 PM
Airbnb is a great way to make money while renting your house or vacation property out. The only bad thing is that the customer service is hot or miss. Sometimes I’ve messaged about issues I need help with and they never even respond. It’s bizarre. Sometimes they do replybamd are great to work with. It’s just not consistent.
KSandbox's Review of AirbnbReviewed on 8/9/18 4:10 AM
Searching and finding a place to stay was easy to accommodate our family of 7. I am impressed with AirBnB.
Alaskangirl333's Review of AirbnbReviewed on 8/9/18 3:41 PM
I have been hosting all summer now and I LOVE being an Airbnb host! It has been s great experience so far and has helped sustain me this summer since I’m a teacher and was not working over the summer this summer. I am so thankful for the ease of using this app! My sister used it as a guest and loves it too! I do wish there was a 1-800 help line to call if you have questions or need to claim stolen property, but that’s the only thing I would change if I could. So far, my guests have been very respectful of my property though.
momnpopsfishing's Review of AirbnbReviewed on 8/9/18 3:31 AM
Love using Airbnb to help host our property. Very user friendly and their call center gives spot help. I give them 5 stars all day for helping get our property on the market!
Mairo N's Review of AirbnbReviewed on 8/9/18 3:17 AM
Airbnb app has helped me to manage my airbnb listing over my phone whether Home or traveling. Only would like to have option to synchronize my listing calendar with my google account calendar.
VB@611's Review of AirbnbReviewed on 8/9/18 3:09 AM
This is a fantastic app. I have not used anything else for business trips or family trips since I joined AirBnB. The service is easy to use and the variety of locations and and options make it easy to find anything to fit any occasion.
Allthenegativenamesweretaken!'s Review of AirbnbReviewed on 8/9/18 3:06 AM
You need to allow a payment confirmation for adjustments. Incase I need to use a different card. Just saying.
roxy970's Review of AirbnbReviewed on 8/9/18 2:18 AM
Love the app! Wish it didn’t freeze up on the calendar page constantly.
Boundformi's Review of AirbnbReviewed on 8/9/18 2:16 PM
Best prices and wonderful accommodations for our trip!
Pamela Hoyos's Review of AirbnbReviewed on 8/9/18 1:51 PM
My family and I have traveled to different places not only through out Florida and America but through out Europe as well. Airbnb has provided us with THE BEST accommodations! We couldn’t have asked for a better service!
ValeriainHollywoood's Review of AirbnbReviewed on 8/9/18 1:50 AM
I manage everything threw the app. Thank you!
Maleguita's Review of AirbnbReviewed on 8/9/18 1:24 AM
Jose Luis v
SPC2018's Review of AirbnbReviewed on 8/9/18 1:15 AM
Amazing service! Hotels are history for us, from this past amazing experience, Airbnb is our number one selection!
attydlkurtz's Review of AirbnbReviewed on 8/9/18 1:11 AM
It would be better to be able to review guests after you get their reviews.
805-C10's Review of AirbnbReviewed on 8/9/18 12:33 AM
It’s a great feeling Hosting folks, meeting folks from all over the world without leaving my home, and watching them leave with a smile!
Tx jump's Review of AirbnbReviewed on 8/9/18 11:59 PM
love the app and love airbnb!!!! we have met the most interesting folks hosting and certainly enjoy the extra income!
Syd&Nate's Review of AirbnbReviewed on 8/9/18 11:17 PM
AirBnB has been a life saver for me and my family. We had tenant after tenant who would not pay their rent because they prioritize their rent last. The New York tenant courts allowed us to serve eviction notices but kept giving extensions for them to stay. We almost lost our house not having the income of tenants. Airbnb has allowed us to finally catch up on $1,000’s in water bills, repairs. We are no longer drowning and we don’t overcharged just trying to survive. Thank you God and thank your airbnb.
Solvang Jim's Review of AirbnbReviewed on 8/9/18 11:15 PM
The app performs most functions but is not quite as good as the web version on the PC for on-screen information. We would still like to see a private vault where hosts or guests could retain notes to them selves for future use that no one else could see
Jim&Connie's Review of AirbnbReviewed on 8/9/18 11:13 AM
We get a large percentage of our bookings via Airbnb! Highly recommend this service to anyone looking to rent their house!
KathyT48's Review of AirbnbReviewed on 8/9/18 11:10 PM
This service is easy to use, provides many and better options than traditional hotels. I will definitely try to find accommodations through Air BnB next time I travel
Aj*trotter's Review of AirbnbReviewed on 8/9/18 11:09 PM
I use Airbnb all around the world! It is one of the best ways to experience the local living in all socioeconomic way that particular country offers. I link my Airbnb to my Delta Air Line account to gain miles.
BBarger's Review of AirbnbReviewed on 8/9/18 10:41 PM
The app and website need to be improved because they are difficult to maneuver. Getting around could be easier. Otherwise I love AIRBNB.
SamuelMaffit's Review of AirbnbReviewed on 8/8/18 9:57 PM
Airbnb has afforded me the ability to travel, even considering my low income and high student loans. I love using it to find down-to-earth locals that are so much better to stay with than hotels. The app is really well set up, and finding places near where you are traveling is a breeze. Payment is safe and easy, and the rules are clearly laid out for you per post. Couldn’t recommend it more!
StarDMV's Review of AirbnbReviewed on 8/8/18 9:46 PM
I love seeing as an Airbnb host! As a single woman, it supplements my income and supports my ability to be a homeowner in Washington, DC! I meet fabulous people from all over the world which is an added bonus🦋
Moniquegj's Review of AirbnbReviewed on 8/8/18 9:40 PM
Airbnb - Great support and great app! It’s been one the best job in my working life! You love what you do and interact with great people!
olimomyoyoyoyoyo's Review of AirbnbReviewed on 8/8/18 9:39 PM
We really enjoyed our stay! It was nice to get away from it all and relax in the mountains. Highly recommend this property if you are visiting Vermont!
website needs work's Review of AirbnbReviewed on 8/8/18 9:28 PM
It’s not intuitive or easy to navigate. It needs work.
mikeyinco's Review of AirbnbReviewed on 8/8/18 8:57 AM
Perfect for traveling families.
Coolbrz44's Review of AirbnbReviewed on 8/8/18 8:55 PM
The Airbnb app is great as I can book places straight from my phone while traveling. It’s very easy to use and also allows me to write reviews after our stays.
Mcgowse's Review of AirbnbReviewed on 8/8/18 8:54 AM
In principal, I am a fan of AIRBNB. But, two recent bad customer support experiences have left me down on the app. I booked a place in May and the description and detailed directions sent were problematic, ultimately making it impossible to get to cabin via undisclosed ferry on holiday weekend. The host and AIRBNB were not helpful at all. The host changed the listing as this was going on. Despite my sending details including copies of screenshots showing problems and texts with just, AIRBNB not only refunded nothing but simply stopped communicating with me. Unfortunately, I had already booked a cabin in Montana and just learned I need surgery. I am getting bare minimum Back from host. She is refusing to do more. And, I cannot figure out how to effectively deal with AIRBNB’s resolution center which failed me in May but promises relief for things like medical emergencies. It is all s joke. They will refund nothing. I obviously will never use again. Tread cautiously unless your plans are imminent or in stone. Regardless, one would think they would offer some type of travel insurance, but no...Must make more money ripping people off. No more business from me
AuroraBnb's Review of AirbnbReviewed on 8/8/18 8:51 PM
I’m shocked at the ease of use of Airbnb! Anyone that has a property available and would like some extra cash use their site. Flex pricing is one of the best features but overall the app is outstanding and I’m not very tech savvy as I age haha. Kevin
Tggtggb's Review of AirbnbReviewed on 8/8/18 7:30 AM
Air BNB has helped me keep my condo booked pretty solid since about 6 hours after signing up on the app. I was using another service and had only one booking this season. Highly recommend Air BNB
motherofaprince's Review of AirbnbReviewed on 8/8/18 6:18 AM
I started as a traveler and have since graduated to a host. I love the unique experiences Air BnB provides and don’t even consider hotels at this point. It has definitely changed my travel game.
Mo. Travler's Review of AirbnbReviewed on 8/8/18 6:02 AM
We have stayed at 6 AirBNB’s this year an Are scheduled for 2 more by the end of this week. We have enjoyed all of our stays an Recommend people to give it a try.
QuartkneeJeen's Review of AirbnbReviewed on 8/8/18 3:23 AM
More information needs to be given for the location of the rental. When I searched for location it gave me results more than an hour away and it was difficult to sort through all the criteria and not end up being so far from my intended location. I understand an exact address won’t be given but it should give an estimate for the miles from the searched city.
radblonde's Review of AirbnbReviewed on 8/8/18 3:12 AM
My girlfriend and I used this app for the first time ever during a trip to Chicago. We went for the Lollapalooza festival and being from Colorado, had absolutely no clue of what Chicago was like. We were really happy to find an app that could give us access to such CHEAP housing for a trip that could’ve cost us five times as much as what we paid! We’re both college students still saving for our education and would’ve never been able to do this trip without AirBnb. I recommend this app to anyone and everyone who wants to explore the world! I have never been happier with an experience, and I’ve met so many amazing people because of it. Thank you so much for giving me the opportunity to see the world on a reasonable budget for me!! :)
J. M. O.'s Review of AirbnbReviewed on 8/8/18 2:20 AM
Best service ever ...
metoolikes's Review of AirbnbReviewed on 8/8/18 2:19 AM
Seriously. You want me to create an account just to look?
Zoe9333's Review of AirbnbReviewed on 8/8/18 1:33 AM
Great so far. we are getting a great number of bookings. Would prefer if they held deposit on off chance you need reimbursement for damage or extra cleaning versus having to request it.
Teg2kGSR's Review of AirbnbReviewed on 8/8/18 1:26 PM
The app is easy to use and we have had great experiences at each place we have stayed.
tazman2067's Review of AirbnbReviewed on 8/8/18 1:17 AM
Looking to book a nice place for my family to spend our last vacation together next year and Airbnb just makes it super easy and convenient keep on keeping on
Silver19's Review of AirbnbReviewed on 8/8/18 1:13 AM
Super friendly user. Easy to upload the information and pictures. I called and the customer service was great also thank you for your concern resolving my issues. We are glad to be part of the Airbnb family!
Akire Harmonizer's Review of AirbnbReviewed on 8/8/18 1:06 PM
I love having this app as an option when traveling. It’s great!
Klarich123's Review of AirbnbReviewed on 8/8/18 12:44 PM
We had six adults stay for five nights. It was a great place and very convenient and easy to get to. Teresa is an excellent hostess. Definitely going back.
Horsen4me's Review of AirbnbReviewed on 8/8/18 12:39 PM
I enjoy hosting for AirBNB! Their customer service has been very helpful! As a hostess, this is the most important part of the service AirBNB provides to its hosts! Without good service, I’d be gone! Don’t change a thing! Super Host, Stephanie
ladronasos's Review of AirbnbReviewed on 8/8/18 12:31 PM
I’m notice next months beginning September to December there are very quiet, WHY......? Airbnb told me have to review my night price, but I cannot. I would like to know what is going on ?
palido de rosa's Review of AirbnbReviewed on 8/8/18 12:27 AM
Be aware of the dates you are booking, because if you book in a last minute trip, you must do it for sure, because if you change your mind you will loose half of the money, for example if you book today for two day later, but something come up and you have to cancel, either an hour after you make the reservation, they will take half of the money, because the police said cancel 2 weeks before that the date you book, how can that be posible in the world?? So the most you pay the most you lose. Some people add extra charges after you already pay, they will take your money and accept your reservation and then will ask for more money for extra fees never mention in the description or agreement. Not all are bad, but you must be really careful.
Digibook Jay's Review of AirbnbReviewed on 8/8/18 12:20 AM
Air bnb has been a wonderful surprise. We have enjoyed meeting lots of guests and even made a fair amount of money.
Watchung268's Review of AirbnbReviewed on 8/8/18 11:56 AM
Amherst MA, Paris France, and Astoria Queens —- all 5 star experiences. Only drawback: many, many clicks to reserve. Understandable in order to protect privacy but could discourage less tech savvy users.
willc7's Review of AirbnbReviewed on 8/8/18 11:33 PM
Airbnb is terrific and the app makes both hosting and traveling so smooth.
Vpc trucks's Review of AirbnbReviewed on 8/8/18 10:46 PM
I am happy with everything, but find the request for picture ID and picture of the prospective renter to be a bit invasive.
dsmitty5's Review of AirbnbReviewed on 8/8/18 10:32 AM
Indispensable for world travelers
ENfan's Review of AirbnbReviewed on 8/8/18 10:21 PM
I love being a host for Airbnb! All of my guests have been great, it is a super way to make extra money. I’m glad Airbnb exists!
Humphrey890's Review of AirbnbReviewed on 8/7/18 9:47 PM
With AIRBNB I am a successful business woman in a rural county. I am able to welcome guests confidently due to the support of AIRBNB. The hosting site is easy to set up, the additional insurance per guest is comforting , help is accessible for my questions, and the marketing is modern. The financial rewards supplement my retirement which enables me to travel!! Thank you
Original Rollers's Review of AirbnbReviewed on 8/7/18 9:21 PM
AlrBnB continues to provide excellent accommodations at great prices in superior locations...game changers!!!!
KBLivingston's Review of AirbnbReviewed on 8/7/18 9:17 PM
What’s not to love about Airbnb?!?
cindalini's Review of AirbnbReviewed on 8/7/18 8:33 PM
I opened our home to Airbnb in April 2018. I am disabled cancer survivor and my husband is retired. We have 2 bedrooms and a bath on our top floor, that we never used. I could be happier with the opportunity to make some money at home and meet some wonderful people. I think I was meant for this! Thank you Airbnb for wonderful support and suggestions. I love that I am always in control of my calendars and who I accept as quests. Truthfully, I have found all my guest to be excellent folks, some of them I would call friends now! If you considering this, just do it! They do not require long term commitments and I have found the support staff to be awesome.
seriouslyydoineedanickame's Review of AirbnbReviewed on 8/7/18 8:27 PM
Even after an update, the calendar function is not working. This is a real problem when I need to communicate with guests and can’t be on my home computer. A logical workaround would be to search the mailbox for dates of stay. Unfortunately, the search function won’t work that way. I called support services the first time the calendar issue happened, the operator was not very responsive and didn’t even promise that she would pass the complaint on.
Mattlock13's Review of AirbnbReviewed on 8/7/18 8:23 PM
It makes a great addition to the other hotel finding apps that I have. Really easy to use and some real nice deals.
weatcoaststay's Review of AirbnbReviewed on 8/7/18 8:16 PM
Airbnb listens to its owners and guests. They have made a ton of improvements over the years and aren’t afraid to ask how to be better. As an owner I am gravitating more and more to them when it used to be other listing companies. They are now my#1 choice.
Buda330's Review of AirbnbReviewed on 8/7/18 8:01 PM
The app works great for finding places, and the map and filter features helped us on a recent trip to really zone in on the areas where we wanted to stay.
Sharonexotic's Review of AirbnbReviewed on 8/7/18 7:52 PM
Awesomeness People At Airbnb. Communication And Hospitality Is Great!!!
Dorian Parisi's Review of AirbnbReviewed on 8/7/18 7:50 AM
Plain fact is I have been having better vacations since I started using Air B &B.
Me...yep. That guy's Review of AirbnbReviewed on 8/7/18 7:40 PM
This app gets more leads and works more seamlessly than vrbo/Home away. Love the app and the process. Only tweaks would be to more seamlessly have pet fees added in for reservations.
plateaugirkl's Review of AirbnbReviewed on 8/7/18 7:24 AM
My life and farm has immensely changed since bing an Airbnb host. Hanging onto our family farm has been challenging but being able to host and share our family farm life and story has been wonderful thank you
DebzDecision's Review of AirbnbReviewed on 8/7/18 7:16 PM
Airbnb has been a boon to my business. Have not had any problems with guests and payments from them are prompt. Recommend hosting to anyone that enjoys meeting new people!
Fly321's Review of AirbnbReviewed on 8/7/18 6:52 PM
So happy I chose Airbnb. This was my first time and won’t be my last!
Sblendd's Review of AirbnbReviewed on 8/7/18 6:50 AM
The iPhone app keeps me informed of all bookings and inquiries immediately so the I am able to provide the best of customer service. He Calendar view is intuitive. The navigation as expected.
panagoatis11's Review of AirbnbReviewed on 8/7/18 6:08 PM
I get to near-flawlessly book a bed to sleep in during my on-the-fly roadtrip? This app affords me the right to be spontaneous
insights reveals's Review of AirbnbReviewed on 8/7/18 6:06 PM
Recently I acquired a large 1908 craftsman. My girlfriend convinced me to start Airbnb as a way of opening my doors and sharing my home. I now have friends from all over the world!! I love hosting Airbnb!
sdrifc's Review of AirbnbReviewed on 8/7/18 5:42 PM
And more features
Siempre de viaje's Review of AirbnbReviewed on 8/7/18 5:29 PM
I love this app and the company vision! I’m both a host and a guest and I love every experience that I have. I used it in more than 6 countries already and it works really good in all of them!
craydiver's Review of AirbnbReviewed on 8/7/18 5:23 PM
Very easy to use the Airbnb app as both a host and a traveler. My only constructive criticism would be as a host living in a different country to the property being rented, it would be user friendly to have the calendar read in the time zone of the actual property, for example, New Zealand is a day ahead of California.
Okisalt's Review of AirbnbReviewed on 8/7/18 5:13 PM
App is not always consistent with connection so I must use website
kunta15's Review of AirbnbReviewed on 8/7/18 4:43 PM
More than half the time that I try to access the calendar it is blocked because of network error.
khmer girl 69's Review of AirbnbReviewed on 8/7/18 4:27 AM
Love it than Priceline .
veronika mastrapa's Review of AirbnbReviewed on 8/7/18 3:38 AM
Airbnb is very easy and safe to use , since I state hosting my life has change , I can trust 150 that I will be paid and that I will have guest because the app help me to update my listing . Thanks you so much , Cuban people appreciate this opportunity to be part of this big community
KerrieP's Review of AirbnbReviewed on 8/7/18 3:31 PM
We loved your place, Reggie. The porch is wonderful and the creek and sounds of nature were nice to come back to after the events we attended. Sadly, we weren’t there much as we hoped but the time we had was great. Thanks again! Kerrie
fabcook's Review of AirbnbReviewed on 8/7/18 3:28 PM
I would do 5 stars, but the price changes on some homes, from the original picture that’s first seen.
Branchgotlots's Review of AirbnbReviewed on 8/7/18 3:21 PM
I love this company. The functionality is on point. The customer service is wonderful, accommodating for all issues and concerns. 2 enthusiastic thumbs up!
mdtotheworld's Review of AirbnbReviewed on 8/7/18 3:14 AM
We used Airbnb for the first time for our trip to St. Thomas and my son’s wedding. I really appreciated the customer service from Airbnb! They were very accommodating and helpful to this novice traveler.
SW Colorado, USA's Review of AirbnbReviewed on 8/7/18 3:02 AM
Nice easy app to book incoming guests as well as rooms while traveling. Like the way the calendar is laid out and the ease of following communication history.
Og6666666's Review of AirbnbReviewed on 8/7/18 2:47 AM
The most terrible app ive ever used—honestly. It constantly won’t load even when the website on my browser on my phone will. It took over 10 tries to verify my identity w clear photos. 9 times out of 10 it says there is a network error even though every single other app on my phone works.
new in michigan's Review of AirbnbReviewed on 8/7/18 2:23 AM
I have been hosting for the past couple of years on Airbnb. I use know one else! No need to. I get the bookings I need and all My guest have been great!
AUHARLEYDOC's Review of AirbnbReviewed on 8/7/18 2:10 AM
So enjoy the unique places that we have gotten to stay. Gives travel a whole new five star rating!!!
jboogie903's Review of AirbnbReviewed on 8/7/18 1:57 AM
Excellent Place to stay...minutes away from shopping centers....nice quiet neighborhood...love the waterfront view ...friendly excellent service..quick response...super clean.. very spacious... will return
templerunluver's Review of AirbnbReviewed on 8/7/18 1:53 AM
For example, need the flexibility to make a group of dates (e. g. A week) available only for a single booking while other dates can be booked individually.
Angeladelove's Review of AirbnbReviewed on 8/7/18 1:52 PM
I love using Airbnb I usually search through this site before I look for hotels! I like staying at a home environment because I am on the road so much!
spikelove88's Review of AirbnbReviewed on 8/7/18 1:18 AM
Poor customer service. Horrible horrible experience. I booked a trip to Chicago and had a place booked in advance, 4 days before the trip I get a cancelled by host!! Seriously? I call customer service to get an understanding of what or how to solve as I was not able to find anything, the representative tells me he’s a tier 1 and can’t do anything for me! Now after an hour on the phone I’ve been told I will be called, not holding my breath. This is not good service. The amount of stress and plans set and having to find another place in such a short time is not fun. Now I have a booking cancelled and no refund issued and having to rebook and try to find something last minute
adsoko1's Review of AirbnbReviewed on 8/7/18 1:09 AM
Melanie Powell's Review of AirbnbReviewed on 8/7/18 1:05 PM
As hosts, we have met some of the nicest people & have had positive experiences!
zred71's Review of AirbnbReviewed on 8/7/18 1:02 PM
Awesome for planning family trips!
Micking 9's Review of AirbnbReviewed on 8/7/18 12:57 AM
italo giannini's Review of AirbnbReviewed on 8/7/18 12:45 AM
Es la aplicación más útil que tengo en mi teléfono. Si viajas mucho pues esta es la mejor herramienta para conseguir el hospedaje adecuado para ti
RKSCM's Review of AirbnbReviewed on 8/7/18 12:39 AM
I prefer staying in Airbnb rentals over hotels.
MaddyDaniels's Review of AirbnbReviewed on 8/7/18 12:34 AM
Thank you Airbnb for being a great app and a great company!!
Alohapap's Review of AirbnbReviewed on 8/7/18 12:33 PM
First time using Airbnb, I was a little nervous but all I can say is that it was amazing! Airbnb has an amazing service and network, last year we had the same trip planned and for an accident at work we couldn't go on the trip, Airbnb was super responsive and helpful to get our refund, this time the stay was amazing, the app is so easy to use, I love the prices! And the opportunity to share with other families around the world. For sure will be using Airbnb more and more!
LuvGod2's Review of AirbnbReviewed on 8/7/18 12:32 AM
After being a world traveler since the late 80’s things have changed in the area of lodging so much. Although my husband and I are empty nesters, there are occasions when we want to travel with our adult kids or meet them somewhere. Recently, we compared the price of 3 hotel rooms to a full home w/ Airbnb and there is just no comparison at all. Airbnb affords us the flexibility, leisure as well as save us money so we can do more fun outings together. Airbnb is the only way for us to see the world! Someday, I hope we can be a host as well. Katy W.
Angie Sanguz's Review of AirbnbReviewed on 8/7/18 12:27 PM
Estamos muy contentos de ser parte de la comunidad Airb&b ya que tenemos la oportunidad de conocer diferente tipo de personas e incluso de diferentes países.
Sopchoppy River House's Review of AirbnbReviewed on 8/7/18 12:10 PM
Our overall experience with Airbnb over the past year & half has been a positive one. Our business has been growing due to our exposure with them. We’ve only had a couple of issues to date that could use some attention. First with the knowledge of the customer/tech service. The app keeps track of all the items necessary to achieve the “SuperHost” status telling you to keep up the good work your headed in the right direction for the next quarter review but doesn’t tell you unless you dig much deeper that you have to be with Airbnb for a full 4 quarters as part of the eligibility process. We didn’t find this out until the third Airbnb representative, several hours of phone conversation later & months after us believing we should have already been SuperHosts. The second item pertains to the property search process. It would be nice to be able to search by property name. As hosts it would be nice to tell a potential guest to just put our property name in a Airbnb search bar verses an area so they could be taken directly to our property. Also Airbnb could dig a little deeper to find out what particular areas they are representing are being referred to as. For example Florida has designations such as “Southeast Florida”. Might be easier for a guest to find what their looking for on the map if the search results were narrowed down on the map to match instead of being so broad in certain markets.
Doe coach's Review of AirbnbReviewed on 8/7/18 12:08 AM
We have had old experiences with AirB&B so far. The hosts are pretty accurate and so are the pics. It saves some money and gives you a home base to explore.
Kolabo.life's Review of AirbnbReviewed on 8/7/18 11:55 AM
I love Airbnb they have thought of everything. I am so grateful for the experiences I have had because of this companies existence, experiences I wouldn’t have without them. The app is so easy to navigate and super responsive.
cincytravel's Review of AirbnbReviewed on 8/7/18 11:51 PM
WAY TOO HIGH. WAY. Should offer more incentives for booking you over VRBO, Flipkey, HomeAway, etc. A $20 is nice for recos, but that barely helps.
fetuccinni's Review of AirbnbReviewed on 8/7/18 11:44 PM
Great! So far in the couple of years I’ve been with you guys I have really enjoyed it. Keep sending me good people, thank you. It’s all good, right on. ... need someone right now!!!
Phoebe-2017's Review of AirbnbReviewed on 8/7/18 11:40 AM
It would be better if there is a button to capture the ID. It took me too much time to wait for the app to capture my ID automatically. Plus, the app hanged 3x while I was using it. It would also be better if there is a sort option.
Cheopper's Review of AirbnbReviewed on 8/7/18 11:29 PM
Thank you so much; our stay in Long Beach at Kevin’s place was outstanding.
BlackHillsDestination's Review of AirbnbReviewed on 8/7/18 11:03 PM
Love Airbnb...it is a very functional and easy site to work with!
RGK2013's Review of AirbnbReviewed on 8/7/18 10:54 PM
Better then I could have dreamed possible. Couldn’t be happier with the way they operate. Very efficient and professional yet friendly and personable. A fabulous organization.
Tone410's Review of AirbnbReviewed on 8/7/18 10:19 AM
AirBnB has allowed me to book my vacation home on a consistent basis, much better than with a property manager. I’m very satisfied with this service.
Nalunkuuma's Review of AirbnbReviewed on 8/7/18 10:02 PM
It’s awesome to stay in Airbnb because I get to interact with the locals and feel the vibe.
Rochín's Review of AirbnbReviewed on 8/6/18 9:56 PM
Es de gran utilidad, a un precio más económico.
Cotten4's Review of AirbnbReviewed on 8/6/18 9:52 PM
Airbnb gats a five star rating! The app and the support is fantastic.
info on ap's Review of AirbnbReviewed on 8/6/18 9:44 PM
I just love it I do not have to start the computer to talk or set up guest all can be done w this ap 5 Stars
Surfskatesilver's Review of AirbnbReviewed on 8/6/18 9:37 PM
Solterascristianas.com's Review of AirbnbReviewed on 8/6/18 9:24 PM
Airbnb is a great app, this company are doing an excellent job, I definitely recommend it.
LOCA3CE's Review of AirbnbReviewed on 8/6/18 9:22 PM
Air BnB is flawed. In the past 7 months it has gone pretty smoothly. Until recently. I had a guest not be transparent in communication and in booking his reservation. I sent a request for money and was denied. I do not feel supported any longer. I have snoozed two of my listings and most likely will snooze the 3rd and last location due to this issue. Seeing the other side of things!
Mr. Tippy's Review of AirbnbReviewed on 8/6/18 9:20 PM
Slow to respond
denverfam122's Review of AirbnbReviewed on 8/6/18 9:05 PM
This place met our needs. It was clean and comfortable. The master room bed was very comfortable. We would stay here again!
BaxterFive's Review of AirbnbReviewed on 8/6/18 8:58 PM
Baxter Five has been in business since 2005. When we first started we used Craigslist and our website Baxter5.com Later we started advertising with VRBO, HomeAway, TripAdvisor, Flipkey, Roomorama and others. Apart from Flipkey no ones site was intuitive. In fact they were awful. And expensive to boot. Airbnb arrived and offered free ads to hosts. Unheard of at the time. There platform was fair at the start but they have NEVER STOPPED IMPROVING! I could throw in some horror stories about a couple of there competitors. In contrast Airbnb is run with integrity. Their word and word of their employees is stronger than oak.
dissapointed chris's Review of AirbnbReviewed on 8/6/18 8:54 PM
I have been with Airbnb for 3 years and have only had to ask for money from a guest 3 times. One time I had to actually go through Airbnb to have them help to try and get the money from my guests and it didn’t go so well. I expected to have support from Airbnb but instead they declined my request and favored the guests when clearly they had destroyed a piece of my furniture. I am very disappointed in their process and how they handled the situation.
MakFlow's Review of AirbnbReviewed on 8/6/18 8:50 PM
My account was “accidentally” disabled. Once it was reinstated, I had to rebook my trip and the rate increased $20.
不玩游戏瘦不了's Review of AirbnbReviewed on 8/6/18 8:48 PM
Cabana Host's Review of AirbnbReviewed on 8/6/18 5:31 AM
Hosting has given us so many chances to meet people from all over the world! It is fun to be a promoter for our beautiful & fun NOLA.
Stephen from phx's Review of AirbnbReviewed on 8/6/18 5:14 AM
It’s a wonderful way to travel.
Laurie from Santa Barbara's Review of AirbnbReviewed on 8/6/18 4:18 AM
My Airbnb success story started when it seems like overnight, the motels that we’re once reasonable jumped $30.00 higher! I decided to give Airbnb a try, and much to my delight, they are fantastic! I have found them to be a half,and sometimes less than half the price of Motel 6, extremely clean,quiet,plenty of parking, and very friendly hosts👍 I rent just a room for myself, but there are lots of space options,prices,and you can find one anywhere you want to go. I have stayed in 17 homes so far, and zero hotels since I have discovered Airbnb. It has given me the freedom to travel more and do more with the money I am saving *****
Hey2357's Review of AirbnbReviewed on 8/6/18 4:17 AM
Love you AirBNB! Thank you for providing a platform to host wonderful guests and make a small living!
BklynQn's Review of AirbnbReviewed on 8/6/18 3:54 AM
Love the fact i can manage my booking and guest all from one app
Buydukelunch's Review of AirbnbReviewed on 8/6/18 3:36 AM
I’ve submitted an experience to host many weeks ago and yet to receive feedback. Duke
CJ/PR's Review of AirbnbReviewed on 8/6/18 2:59 AM
Airbnb has been less than optimal in renting our cottages: -the listing is hard to find -a lot of unexplained and often confusing charges are tacked onto our guests’ bills -I have been unable to customize some of the settings on our listings (ages of guests for example) -my calendar often doesn’t load -I have been unable to find help from Airbnb for these issues We will try to figure out another way to publicize our cottages.
Desert death Dealer's Review of AirbnbReviewed on 8/6/18 2:46 AM
This place was awesome. So close to beach, and food we walked everywhere. The beds are cozy and rooms are super cute.
You lost again's Review of AirbnbReviewed on 8/6/18 2:42 AM
I have used Airbnb for 4 years now. This bets staying in any hotel.
pajukyno's Review of AirbnbReviewed on 8/6/18 2:12 AM
Every time I try to book through Airbnb, I get an error message that Airbnb cannot confirm my card. I’ve contacted Airbnb and they say it’s from my bank. I’ve contacted my bank (which I’ve never had trouble with before through 20 years of service) and they say it’s an issue with Airbnb. When I called Airbnb back they admitted that it’s on them and they have been having these sorts of issues. Super frustrating!
Irvproof's Review of AirbnbReviewed on 8/6/18 2:07 AM
I got unjustifiably slammer by a guest who basically said a lot of crazy u true things. I have appealed to have it removed. My issue is that it gave a space for me to offer a private response to their malicious review and I did. But after I hit send it made my review public?? And I can’t edit it or take it down. These guests needed to be set straight about the lies they told. But i would ya e worded it differently if I knew it was public, as would most people. Now I look like some crazy host explaining to irrational guests why their review is objectively false. All in all it’s just not a good review or review of a review to have up for public to see and Air bnb won’t allow editing and hasn’t responded to my appeal.
@aondie's Review of AirbnbReviewed on 8/6/18 2:01 AM
Airbnb has been an awesome way to stay in new and exciting places without leaving the comforts of home behind.
JT at Wilkins Mill's Review of AirbnbReviewed on 8/6/18 1:54 AM
I think AirBnb is the premier online booking platform for shared housing or cabins which I am interested in offering. I have recently joined as a new host. Have had good start up business. I have hosted people in these same lodgings for 15 years on my own and am very happy to continue doing so well into the future. Online booking seems to be the future, so I chose to post my properties with AirBnB. I have experienced some frustrations such as restrictions in knowing actual full name, address and cel phone information about potential guests. My cabins are in lovely woods near a State Park. Internet coverage is very unreliable. It seems so far to me that this system controls access to information to an extreme that makes it difficult for host and guest to communicate crucial information such as Key Code for self check in without the use of the internet. Calling orTexting to a guest’s cel is 99% reliable. Having to use the app might only be 39-40% reliable and often depends on which cel provider the Custoner uses. The beauty of our area is it’s steep canyons and deep valleys. These hinder cel coverage and have caused two guests to have problems using our otherwise very successful self check in system. I have also been confused and frustrated over contacts from potential guests who never finalize bookings- but remain somehow in limbo on my account. They seem to show up as accept or decline, even tho they never actually booked and paid for a reservation. I do not want to ruin my host rating by declining them. They never really had a reservation. Yet after asking AirBnB I was advised that the guest could withdraw her request. Neither the guest nor I could ever find any such option to withdraw her request. My rating seems to have been lowered for not responding to this request made in error. So... a little work needs to be done on the platform to inform hosts of all the ins and outs. This is only week 3 I have had over 700 views and 10-12 new bookings. The first six reviews were all perfect 5*s😊 Blocking guest information is troublesome. Having to respond only thru the website is sometimes impractical or impossible in my local abd my municipality and state require the collection of sales and inn keepers taxes that AirBnB has made no provision to add on to each sale. Some municipalities are restricting the use of AirBnb for this and potential neighborhood safety risks. I would like to continue to rent my two wonderful historic cabins in Covered Bridge Country. I appreciate how well thought out the website is. As a 70 yr old person I am fairly tech savvy, but could use a little more instruction on how to do things on AirBnB in a more efficient way that follows my local government requirements to collect taxes and keep full Guest data information. Thank you for the opportunity to reach a wider traveling audience.
ivanratesapps's Review of AirbnbReviewed on 8/6/18 1:46 AM
moms.in.nv's Review of AirbnbReviewed on 8/6/18 1:43 AM
So many options to choose from. I’ve found places when traveling with a friend and full houses when traveling with my grandkids. Every place I’ve stayed was wonderful.
Happy Camper Jenny's Review of AirbnbReviewed on 8/6/18 12:51 AM
AIRBNB has provided a livelihood and more financial security for my family and me. The earnings are helping to pay our mortgage. We have enjoyed meeting guests from around the U.S. and the world. Plus, their support staff are helpful. After a year and a half in business, I still have a lot to learn, but have enjoyed working with Airbnb. This has been a positive experience for us. Thank you! Sincerely, Jennifer
Pumpkinpie2929's Review of AirbnbReviewed on 8/6/18 12:23 AM
Great App !
Gimedarkwhite's Review of AirbnbReviewed on 8/6/18 12:20 AM
The app works pretty well but the only problem I have about it is the calendar tends to not load for a long time or it doesn’t load at all......
stevesb77's Review of AirbnbReviewed on 8/6/18 12:14 AM
Very user friendly so far. I enjoy the service!
Hideaway Host's Review of AirbnbReviewed on 8/6/18 12:12 AM
This site has made renting our cabin a breeze. Simple and intuitive. I definitely recommend it.
KC in Atl's Review of AirbnbReviewed on 8/6/18 11:52 PM
I’ve had nothing but good experiences. I stayed in 5 different residences for a week at a time while my condo was being repaired. I was able stay close to work. The amenities were just as advertised. When I had a problem, the owner responded with a knock on the door after only 30 minutes of sending the email.
PC&C Ent's Review of AirbnbReviewed on 8/6/18 11:43 PM
We are very new to the hosting experience. Our first family came into San Antonio to celebrate their daughters BMT graduation. We were so excited to welcome them and used all the amazing resources provided by AirBNB to ensure a great experience for our guests. I sell houses for a living but this opportunity celebrates hospitality! It was so fun preparing a home to host. The whole family pitched in... Our first guests took meticulous care of our home. They were a joy to have and we look forward to many more. Thank you AirBNB for a fabulous website, resources & assistance in starting our new adventure. We can’t wait to open another! Thanks, Paul & Cathy
in pines's Review of AirbnbReviewed on 8/6/18 11:40 PM
You keep pushing your hosts to sign up more properties, and refer more friends. This is a very specialized field, you have to own a property that costs lots of money here in Calif. and want to do this type of business with that property. I feel it is inappropriate for Airbnb to do this forceful advertising to their host and host friends. And when there is a disaster in areas where the host owns property Airbnb should compensate for lost booking, revenue and cancelation due to disaster.
kathryn536's Review of AirbnbReviewed on 8/6/18 11:00 PM
I have both traveled and hosted on Airbnb and have always had good experiences.
Megchail's Review of AirbnbReviewed on 8/6/18 10:43 PM
Love this platform and company! We have succeeded beyond expectations! Clients happy, we are happy! Dive in!
mwall333's Review of AirbnbReviewed on 8/6/18 10:40 PM
The calendar feature fails regularly which is a nuisance
photoidstinks!'s Review of AirbnbReviewed on 8/6/18 10:37 PM
I’ve put in my photo id now 5-6 times and you still tell me it’s not good. I’m done with airbnb!!!
2dmarcs's Review of AirbnbReviewed on 8/6/18 10:32 PM
Not only do we enjoy hosting using Airbnb,we enjoy being guests as well It’s been a great experience!
hgcarey's Review of AirbnbReviewed on 8/6/18 10:30 PM
I am so grateful for Airbnb - first ad a guest but even more so now as a first time home owner! My fiancé and I don’t have to stress hardly as much with this new source of income and the support received from the Airbnb community made that evident immediately.
Max Mitra's Review of AirbnbReviewed on 8/5/18 9:44 PM
Once you go Airbnb you won’t go to hotels.
Test1xyz's Review of AirbnbReviewed on 8/5/18 9:43 PM
Been a host with Airbnb for over a year now — a super host for much of that time — and I am still in awe of their intuitive, easy to use, fun to use system. It’s magic and part of the reason being an Airbnb host is so great! How they have enabled all of us hosts to run a full fledged business so simply from our phones (or laptops...but it’s the phone interface that blows me away!) is AWESOME! They deserve all the money they’re making with Airbnb. What great value they provide!
yellow tail 23's Review of AirbnbReviewed on 8/5/18 9:39 PM
There was a guest I was hosting, they extended there stay for a extra day after they checked in. I excepted the request and Airbnb gave the green light, I’m assuming to make sure the funds were available. That was on the Thursday they stay Friday which was the extra day and then checked out Saturday I got a email Friday morning at 1:30 in the morning saying the funds were not available. I then contacted Airbnb via email and the representative was saying if she could attempt to get the payment she tried she called then ask me if I would be willing to call the guest which I wasn’t at first then I decided that I could still reach out with a pleasant message long story short I got the payment through speaking with the guest. I asked to speak with the supervisor after messaging for four days waiting for the payment. The supervisor called me back after the fact after I’d already retrieve the money and I feel like Airbnb wasn’t going to reimbursed me. I repeatedly asked the representative to reimburse me and then go collect it from the guest instead of putting me in the middle and I got nowhere I had to do it myself.
Jesijessica's Review of AirbnbReviewed on 8/5/18 9:23 PM
Guests don’t see/ use the information for guests only to include check in instructions and WiFi. Make it more pronounced or why do I have it there if I’m always have to give them that information anyways.
Neeewman's Review of AirbnbReviewed on 8/5/18 9:18 PM
I cannot begin to tell you how thankful and grateful I am for Airbnb and they are amazing customer service! Thank you, thank you, thank you!
Cottage in the Pines's Review of AirbnbReviewed on 8/5/18 9:16 PM
I started using Airbnb 3 yrs ago as a guest and have always enjoyed the added adventure it offers traveling. I now host too and really like meeting people from all walks.
Drwmom23's Review of AirbnbReviewed on 8/5/18 9:09 PM
My biggest complaint with Airbnb is after payment. If I have a guest that needs a Refund I am going to give them a refund. Best happened specifically when I had my air conditioning unit that out and it was a horribly uncomfortable experience for one day for my guests. Somehow once Airbnb is involved, they cannot take back their taxes or cut of the service fee for missed days for a refund. I think this is unfair and makes me more inclined to rent on my own without the Airbnb interface. I hope in the future if I ever needed Airbnb to help address a damage compliant, you will be there for me because that is the main reason I have you.
Anniebnb's Review of AirbnbReviewed on 8/5/18 9:02 PM
I am in love with this app! It has opened up so many traveling opportunities for me that I would not be able to afford if I had to stay at a hotel! I have met some amazing people and stayed at really cool places. I have also saved bucket loads of money. I’m telling you guys, Airbnb is the way to go!!!
B.Blade's Review of AirbnbReviewed on 8/5/18 8:51 PM
An application of a great value.
Catherine - B&B owner's Review of AirbnbReviewed on 8/5/18 8:48 PM
Airbnb is by far the best travel service we deal with. Both hosting and traveling they provide the most support, collect the payments, (they don’t gouge you 15% to 18% like Expedia), they vet your guest and hosts through ratings and deal with any problems, they promote relationships by bringing diverse people together inside their own homes throughout the world, they stand up to large corporations and look out for individuals and small businesses that just want to earn a living, and their website hands down provides the easiest online navigation. I can’t say enough about Airbnb - FANTASTIC!!!
TeachABC's Review of AirbnbReviewed on 8/5/18 8:47 PM
Airb&b works. I love it.
katiekeathley1's Review of AirbnbReviewed on 8/5/18 8:38 PM
You’re website is not user friendly. Also, being in a community that has to pay hotel/motel tax, I have called MANY times trying to figure out where the money is as my community is asking for it. I am only able to be shown by tech support where the taxes are being remitted but no one can tell me where the money is. My community is soon to shut down having Airbnb’s in this area for that very reason.
Realestate02840's Review of AirbnbReviewed on 8/5/18 8:37 PM
Many guests initially think we are like an inn or full B and B and do not understand that good communication upon when to expect them very helpful so we do not sit around waiting for their arrival .
espy dpt's Review of AirbnbReviewed on 8/5/18 8:36 PM
I am an Airbnb super host for two years until recently .there Airbnb support team is so dismissive and pass the buck to another case worker To avoid taking responsibility for there own mistakes Even if it is possable computer errors Which it wasn’t If your fine dealings with your own issues and Airbnb only getting involved when it suits there interests Days after any problem had been solved or ignored. Then this app is for you They have there own agenda to empower owners to use Airbnb and keep residents from haveing an option to rent in a city they live in . They are taking over the hotel industry and handing it over to home owners which may or may not be a good thing.
Muhannad almutairi's Review of AirbnbReviewed on 8/5/18 7:32 AM
I got my account deactivated for nothing I never use the app before I opened my account to use it for my vacation. When I contact the support they did not told me why they deactivate my account and will not let me know why so I think I would probably use other apps.
Princess Michelinka's Review of AirbnbReviewed on 8/5/18 6:57 AM
Airbnb is phenomenal! I have about 153 reviews from guests that I’ve hosted over the years. I’ve never ever had an issue with Airbnb! My payouts have always been accurate and on time. My Airbnb guests have been some of the best people on the planet! I’m in love with Airbnb!
LuFGiraldo's Review of AirbnbReviewed on 8/5/18 5:51 AM
Emmanuel Was great very helpfull. but I had a horrible experience with my flight cancelation and Airbnb NOT HELPFULL at all after we submint the proper boarding passes of OUR flight Cancelation. The keep asking for more Documents that the airline do not provided. I didnt get the refound however they gave a 43.70 us dollars That I couldnt Used then They Gave me 100 dollars coupon that was a totally Joke they know what they are doing to keep the customers money. how ever they play be helpful understandable etc etc etc.
🌴 Liliflores's Review of AirbnbReviewed on 8/5/18 5:06 AM
cgillaspia's Review of AirbnbReviewed on 8/5/18 4:30 AM
I loved AirBnB so much when I went on vacation this summer! As my first time to use it I was amazed- so amazed that I came home and put my house up as a listing immediately!
twostarsam's Review of AirbnbReviewed on 8/5/18 4:26 AM
Overall the app is great, but the process for redeeming a gift card appears to be a closely guarded secret. It is actually impossible to redeem a gift card through the app. There isn’t even a way to redeem a gift card on the main webpage, at least not in the mobile version. There are no instructions on the gift card itself, so the consumer is left to figure it out for him or herself. It’s really infuriating. Took me 10 minutes to find a place to book, but it took me almost an hour to figure out how to use my gift card.
the j 2's's Review of AirbnbReviewed on 8/5/18 4:21 AM
This was our first stay at an Airbnb and we thoroughly enjoyed it. The apartment is clean, nicely decorated and if you’re there in the heat like we were, has a window air conditioner. We will definitely stay there again.
Montymydog's Review of AirbnbReviewed on 8/5/18 4:09 AM
My guests have been excellent so far!
ei&pe's Review of AirbnbReviewed on 8/5/18 3:38 AM
We have had only the most positive experiences with Airbnb! So much better than staying at impersonal hotels. As frequent travelers, Airbnb only makes travel more fun and interesting!
KPIGuy's Review of AirbnbReviewed on 8/5/18 3:14 PM
After nearly 200 rentals and three trips, I am qualified to say this is a great opportunity to let common folks experience some of the benefits of property management.
Rafa_714's Review of AirbnbReviewed on 8/5/18 3:11 PM
I will not travel any other way!
CafeRacer59's Review of AirbnbReviewed on 8/5/18 2:53 AM
A fun visit
TGorm's Review of AirbnbReviewed on 8/5/18 2:51 PM
Airbnb overall has been a very positive and successful tool in renting our home however some renters how a multitude of questions and there phone numbers are deleted from initial conversations. We understand that Airbnb wants to keep conversations within the system however sometimes this frustrates prospective renters trying to make choices quickly. Also, when communicating with renters who have booked, attachments have not been able to be sent through your system. We have a two page Welcome Package set up specifically for each renter with all the codes, directions and tips for them and we have not been able to include this on your website. Lastly, I have had to purchase a laptop computer as Airbnb doesn't seem compatible with iPad's.
Jehan H.'s Review of AirbnbReviewed on 8/5/18 2:47 PM
As a host, Airbnb opened a great opportunity to earn extra income, maintain my home, birds, plants while I am away. It is a great system of checks and balances too guests and hosts always try to do their best to be reviewed favorably. Thank u Airbnb!!!!
Jimmy John bow butt's Review of AirbnbReviewed on 8/5/18 2:46 PM
Very intuitive app. For new user really enjoyed experience of viewing all the home listing and easy booking. Importantly, going to list home on Airbnb when I return home. Don Whittle, Lexington, KY USA
AMorsi's Review of AirbnbReviewed on 8/5/18 2:29 PM
I would like to see a better Arrival List that shows more arrival & departure dates and it could be viewed by arrival date or reservation date.
Rlcomer's Review of AirbnbReviewed on 8/5/18 2:19 PM
Loving Airbnb in 2018. My wife and I are traveling all year and have almost exclusively used Airbnb because of the ease to use and hosts we’ve met. Traveled through Central America and Europe with no problems. Thank you
sooo1234's Review of AirbnbReviewed on 8/5/18 2:04 PM
Airbnb was misleading on taxes they took care of, now no one of any importance will talk to me about it.
Moonlight biker's Review of AirbnbReviewed on 8/5/18 1:39 PM
Runs pretty well for me - not slow at all. Sometimes difficult to manage and figure out multiple listings. Shared calendars would be great if on the iPhone it showed which Bnb company was the reservation coming from. I run it on my iPhone - it works fine. I like the fact that it is easy to switch from host to traveling when you are doing both.
Mike 92024's Review of AirbnbReviewed on 8/5/18 1:21 AM
Perfect place to stay when touring Julian and Santa Ysabel. Very well designed interior and exterior. Great place!!!
RichardTong's Review of AirbnbReviewed on 8/5/18 1:15 AM
I have tried add a payment method to my Airbnb account and it is so convoluted and ridiculous. From the app, I can not delete a payment method. Neither could I do it from browser. Is verifying a card so difficult for them?
Ricky Hind's Review of AirbnbReviewed on 8/5/18 1:05 PM
Try including the full description of the BnB that is booked in the details & Receipts. Also allow a search by name of a BnB in addition to location searches.
getitrightfinally's Review of AirbnbReviewed on 8/5/18 1:02 AM
* The App is not very user friendly for repeat stays (no “book it again” easy button in my previous trips). * I cannot access a receipt on the app using my phone. I have to go the “website” using my computer which is not always convenient. * Receipts don’t automatically get emailed to Business staying clients. This would be a wonderful customer-friendly service because a “paid in full” and itemized receipt is necessary for expense reporting.
viajaresviver's Review of AirbnbReviewed on 8/5/18 12:34 PM
We travelled to Europe and stayed at 4 different Airbnb homes. Most were great, but one host was very rude (Nice, France) and the place lacked basics, no toiletries and just a couple of rolls of toilet paper. Host was not very friendly nor helpful, when checking in late due to a delayed flight, and, charged 40 euros, and pointed out that this was not a hotel (ohh really?). Some homes have very early checkouts, today’s was at 10 am and no place on site for luggage, flight not until 8:30pm. Ended up just heading out super early to airport. The host did look into a place to hold luggage but for additional fees for then those transfers. Some hosts were able to be very accommodating, allowing for a later check out, and hold luggage.
Ieatalotmanalot's Review of AirbnbReviewed on 8/5/18 12:33 AM
Not satisfied with the support you receive when the host is being difficult or not answering. The owners will conform to make money. you should side with the guests until the guests are labeled problems. without guests there is no company.
Sunshine Juanita's Review of AirbnbReviewed on 8/5/18 12:31 PM
Airbnb is opportunity to be a world Peacemaker one person at a time. With so many different cultures, life experiences, and ways of thinking floating around in a viral world.. the understanding & compassion factor of humanity can be harder to find. face to face, heart to heart human contact with people of varying ages and cultures is creating Growth in both host and guest to be more understanding better humans. For the hosts who live in remote areas, such as myself,economic opportunity. I have found that AIRBNB gives excellent customer service, and has streamlined the online experience of Airbnb to be user-friendly and easy. I am very happy and blessed to be a part of the Airbnb community. Many thanks to the founders and the staff at Airbnb that work hard to make world peace, economic growth and personal growth a reality for so many. Experiences become memories that linger in the hearts of humanity.
cozy comfy places's Review of AirbnbReviewed on 8/5/18 12:25 PM
We have 2 places on Airbnb and we also stay almost exclusively in Airbnb’s when we travel. I can’t say enough good things about the experiences we’ve had both hosting and traveling. Airbnbs’ mission is to make travel more personal, and every time we use it that is the case! Keep doing what you do Airbnb, you’ve been able to take the high tech out of a world full of people that live in a virtual reality and make a slice of actual reality for people when they travel! Great job.
j-snuggle's Review of AirbnbReviewed on 8/5/18 12:24 AM
I love how you can do basically everything in the app — no need to go to desktop for this or that. All of the user workflows were clearly given a lot of attention — makes even the most complex task easy.
Messy Latina's Review of AirbnbReviewed on 8/5/18 12:17 PM
I find the app very easy to use. The feature I like the most is the switch between hosting and traveling. It’s a hassle free feature. Plus being able to be around the world without a computer and still manage my listings is all I need
Dugganhaas's Review of AirbnbReviewed on 8/5/18 12:12 PM
I travel a few times a month, mostly for work. For the last couple of years, I’ve stayed in more Airbnbs than hotels. As a general rule of thumb, I pay less than half of what my hotel-staying colleagues. My accommodations are more likely better than worse and, if you read the descriptions and reviews, you know what you’re getting. I love renting a whole house or apartment when traveling in groups as well. I work for a nonprofit and wherever we can save a little, it helps.
Burtlaker's Review of AirbnbReviewed on 8/5/18 12:02 PM
Airbnb is a great program. It manages the whole transaction seamlessly and serves great needs of both guest and host without a hitch. It makes renting fun.
Sherlock's Retreat's Review of AirbnbReviewed on 8/5/18 11:58 PM
I wouldn't do it any other way!
Always with Aloha's Review of AirbnbReviewed on 8/5/18 11:45 PM
The only things I would suggest is when the txt message comes through that I could answer it directly like Turo does. And let me know which room has been booked. Other that those small items great job and thanks Gracias and Mahalo for all you’ve done for me and my family.
Mike Bianco's Review of AirbnbReviewed on 8/5/18 11:38 PM
Airbnb lacks on safety and security. It’s a great system and great idea but when it comes to screening guest they are a mess Everyone should have a bio and profile, and at least a verified form of ID. Proper pictures. You want to put people in your home that are going to be respectful and avoid psychotics and criminals. A profile with references and verified bio can do a little bit more than a verified facebook page, and email address.
yftreasures's Review of AirbnbReviewed on 8/5/18 11:38 PM
Too many repeat reminders!
Neo60204's Review of AirbnbReviewed on 8/5/18 11:29 PM
First time booking a trip, and it was pretty exciting to use the app.
5micks's Review of AirbnbReviewed on 8/5/18 11:28 AM
Just finished a huge family trip to the UK. Saved us a bundle using Air B and B and it was so easy and helpful in so many ways!!!!!!
abstraw's Review of AirbnbReviewed on 8/5/18 11:15 AM
Unfortunately I have to use this app to list my property. It is extremely slow to load everything. I have to restart it often just to respond to an inquiry from a guest. Leaves a lot of room for improvement.
Chateau Smith's Review of AirbnbReviewed on 8/5/18 11:02 PM
Luv this Ap, so easy... Wonderful having this service.
Markasadoorian's Review of AirbnbReviewed on 8/5/18 10:56 PM
As guests it’s hard to beat the service and bend over backwards accommodations given by airbnb. There is a dark side in that all that wonderful accommodating comes from the hard labor and risk of the hosts. Airbnb is quick to judge and hang hosts out to dry at every turn. When we have video evidence that a guest has damaged something, airbnb says well you can’t prove it, or you can’t prove the guest did it. We have video before they check in and video after showing the damage and airbnb says... nope, tough. (This after hours and hours on the phone with customer service) Guests are allowed to lie, cheat and steal, and airbnb accommodates them by taking the money out of the hosts’ pocket. Where is the Lyft to airbnb’s uber? Please come soon, hosts all over the country are begging you.
Muddy Creek Retreat's Review of AirbnbReviewed on 8/5/18 10:51 PM
Airbnb is easy to use for hosting. The perfect tool to network and letting the world experience your home and home town.
michael gizzleron lll's Review of AirbnbReviewed on 8/5/18 10:43 PM
Wish I could not get a text message for every message I get from the app. I’ve turn text notifications off but keep the Airbnb notification on but I still get both for everything.
HarlemHost86's Review of AirbnbReviewed on 8/5/18 10:42 PM
The app is intuitive and allows for seamless booking!
TC821's Review of AirbnbReviewed on 8/5/18 10:39 PM
I can’t tell you how impressed I’ve be over the past 10 months with this app. It makes me seem so much more professional than I actually am. Quick, productive, relevant! The best.
emptynester2018's Review of AirbnbReviewed on 8/5/18 10:29 PM
This was a fun way to see the neighborhood and the variety of outdoor art. Greg is a very nice and knowledgeable guy.
Moooscotti's Review of AirbnbReviewed on 8/5/18 10:20 PM
We hardly stay in hotels anymore with so many people offering great accommodations at very reasonable prices. Thank you so much for your service and for making sure that all of the accommodations are a very high-quality.
Shoaf in Boise's Review of AirbnbReviewed on 8/5/18 10:15 PM
I’m disappointed in this app and frankly surprised at its lack of clarity and ease of use. Was not able to add dog fee Was not able to update cleaning fee
Anubaba's Review of AirbnbReviewed on 8/5/18 10:12 PM
We have been Airbnb hosts for 5 years and have loved welcoming amazing folks from all over the world. As travelers ourselves - we know what makes a stay great versus just ok. We started hosting after so many wonderful stays as guests with Airbnb. My work takes me to many parts of the world and honestly hotels get old very fast. It’s much nicer staying in a home that’s cozy and welcoming and getting the best local tips. I always use Airbnb when traveling now.
nannyuiop's Review of AirbnbReviewed on 8/5/18 10:11 PM
The customer service is amazing! I, and my family, have used Airbnb many many times. I’ve only had two incidents where the host hadn’t described their place fairly. Airbnb handled it better than I’ve ever had any company handle things. Their communications are excellent and they listen to both sides, hear and evaluate the situation, and provide remedies.
Sherry's Music -Nano's Review of AirbnbReviewed on 8/4/18 8:16 PM
My husband and I have learned a lesson when traveling, whether we stay in an Airbnb, B&B, motel, inn, or lodge. That is to go online to Google maps to check out the neighborhood. We have stayed in beautiful rooms that were located in areas that were questionable for us thereby challenging our comfort level.
PMBCakes's Review of AirbnbReviewed on 8/4/18 8:14 PM
We enjoy using Airbnb for bookings on our own property and using them for our vacations too!
buckeye Bill 5150's Review of AirbnbReviewed on 8/4/18 8:13 PM
Absolutely awesome company I could not have been as successful as I am and I’m going to expand because Airbnb is top notch thank you.
Chalkboardjunkie's Review of AirbnbReviewed on 8/4/18 8:12 PM
AB&B adds a fee to your bill for having 24 hour phone/text support. Also, the amount you see per night can be higher, so make sure you check your receipt. You also have to pay a cleaning fee and tax. I would still do it again. I enjoyed the privacy and quiet of a private residence.
SuzTom's Review of AirbnbReviewed on 8/4/18 7:35 PM
Val's space is roomy, comfortable and in a great location. Our stay was short, but it would make a perfect place to make a base to explore Anchorage and the surrounding areas.
LucyJasperNala's Review of AirbnbReviewed on 8/4/18 7:27 PM
So happy with everything! Thanks
Art Church's Review of AirbnbReviewed on 8/4/18 7:11 PM
Airbnb has been an amazing addition to the rural communities and tourism. It personally coincides with my art, studio, and sustainability. I am also happy how easy Airbnb is to navigate. I can not say enough positive things about Airbnb, how it is managed, and the type of people I have encountered. I am very thankful
1 more Austin's Review of AirbnbReviewed on 8/4/18 6:49 PM
We really don’t understand the ABnB rate calculations. Our figures and rates did not match with ABnB at all. And we were shorted cash with no recourse.
Mary Ursula's Review of AirbnbReviewed on 8/4/18 11:57 PM
Airbnb has opened up a whole new world to me! I used to have to scrimp and save to go to New York just once a year, and now I can go several times a year. I also am really enjoying living as a local. I just returned from a trip to Melbourne Australia and got to to live as a local in a beautiful Airbnb apartment. It was the highlight of my three weeks in Australia. I try to use Airbnb as often as I can when I travel! It really has increased and upgraded my travel experiences.
Bingohayes's Review of AirbnbReviewed on 8/4/18 11:56 PM
I would reccomend AirBnb to any traveler.
forthright Guy's Review of AirbnbReviewed on 8/4/18 11:47 PM
Airbnb customer service is far and above better than any other service that I’ve ever used. They are pragmatic and solution oriented and they do not have a top down philosophy. They actually listen and try to resolve things which are actually resolvable. I highly recommend them.
Arnearnearnearne's Review of AirbnbReviewed on 8/4/18 11:36 PM
The Airbnb website refuses to load without the app. Horrible!
Reoakes's Review of AirbnbReviewed on 8/4/18 11:12 PM
As hosts of our personal vacation home (that we only rent out occasionally and to defray some of the costs of ownership), we love Airbnb. Most people treat the home well, and it is a pleasure to be able to share our home and provide an affordable experience for people looking for more than just a hotel. On those few occasions where minor damage resulted, Airbnb’s dispute resolution process has been excellent. Palm Springs has pretty strict requirements (and most are effective and justified). Airbnb’s ranking, reviews, and entire platform make it lessen the risk of a bad experience. We consider ourselves fortunate to have discovered Airbnb.
pinkmartini123's Review of AirbnbReviewed on 8/4/18 11:03 PM
This app is great to use. It is very user-friendly, and all the sections are highly accessible on the phone as well as the laptop.
johnny universe's Review of AirbnbReviewed on 8/4/18 10:45 PM
RonnieFree76!'s Review of AirbnbReviewed on 8/4/18 10:44 PM
The platform does a deep dive into user-friendly functionality while adroitly handling the commercial angle of joining forces. This lets people connect in a utilitarian way with egalitarian motives. In a nutshell: Airbnb creates a win-win-win digital > real-world environment. Sure the app takes a well-deserved cut of profits, but by no means an excessive share. And travelers, or persons needing decent, safe short-term housing get what they need, hosts earn some income from the place they own, rent or live in.
The Pabz bunch's Review of AirbnbReviewed on 8/4/18 10:39 PM
This was our first time booking with Airbnb and can’t recommend it enough. We had a great experience not only with the home but also with proper technical assistance.
Not thrilled customer's Review of AirbnbReviewed on 8/31/18 5:33 AM
The app crashes when I try to open it. I updated it & now it won’t open at all. Disappointed. 😔
Teaboss's Review of AirbnbReviewed on 8/31/18 3:21 PM
Please revert back to previous way: when click saved response, only show the title and few lines, o have at least 20 saved responses and it’s a pain to scroll down to find the one I need.
Unclewillieson's Review of AirbnbReviewed on 8/31/18 2:37 PM
I alway use Airbnb when I travel. It’s easy to use and I’ve never had a problem.
Eecole's Review of AirbnbReviewed on 8/31/18 12:31 AM
So grateful for this business. It has changed my life for the better I’m so many ways!
Ms Margie's Review of AirbnbReviewed on 8/31/18 12:28 AM
We have stayed in AirBnB homes several times as we cross the country to visit family. The reviews and photos allow you to make a choice of the place that will be right for you.
Ivythistle's Review of AirbnbReviewed on 8/31/18 12:19 AM
This is our second time using Airbnb and it totally has satisfied us, yet again. Love using it for our family vacations!
Old World Timber's Review of AirbnbReviewed on 8/30/18 9:53 PM
Great app very easy to use!
rmmsl's Review of AirbnbReviewed on 8/30/18 6:22 PM
Great for while you’re traveling, check-in etc but absolutely USELESS for searching for places to stay. Please, please, please update the search and booking processes on the app
A human who reviews's Review of AirbnbReviewed on 8/30/18 6:18 PM
Super easy to use! Love this :)
QingyuW's Review of AirbnbReviewed on 8/30/18 5:14 AM
Why trying to get too much personal info from customer? these aren’t info companies should’ve ask for.
Fasyleo's Review of AirbnbReviewed on 8/30/18 2:54 PM
butt-er-fly's Review of AirbnbReviewed on 8/30/18 2:42 PM
Airbnb is the best. We love the convenience of the app. It’s user friendly, the communication is good and things are easy to do. **The Only thing I’d change/Add** would be an option to filter for “No Pets” - currently you can filter for Pet Friendly locations but you can’t filter them out. I’m highly allergic to animals and this can be tricky when researching and often times I find a location that fits all of my needs and budget but then we see that they allow pets. Sometimes listings don’t mention pet friendly or no pets, at all and then we have to send messages and wait for responses to get clarification. It’s not a huge deal but it has prevented me from getting a more desirable listing because I was waiting for a response and the other booked while we were in limbo. :( major sads! This would help Airbnb too! If it could be a requirement as part of listings; Especially if you don’t allow guests to have pets but the homeowner has them and doesn’t mention it in the listing, you’d save yourself potential lawsuits. Thankfully I have not encountered this, but if there was a way to notate it as part of the listing requirements, that would be extremely helpful for many people! I know I’m not the only one 😉 1. Add filter option for *No Pets* 2. If it’s a shared residence: require a field for homeowner has animals- and be specific. (Just because they don’t allow guests doesn’t mean they don’t have any animals in the unit) 3. Consider offering ‘allergy friendly’ homes- where people can clarify no animals whatsoever and offer safer options for potential guests. 4. service animals sometimes have to be allowed depending on the type of listing(which we fully support)- if so; there should be a field for this as well so that we can be sure to avoid and be safe. Everyone wins! — Personal homes don’t fall under this law; but IF the homeowner allows service animals but not pets, that would also be good to know. Still allergic even if it’s a working animal. Hoping to affect positive change with this message because the app is wonderful and it has made traveling for us so much more convenient. I love animals but gotta be able to breathe!
Byasutomi's Review of AirbnbReviewed on 8/30/18 2:08 AM
Horrible just horrible
mo203640924's Review of AirbnbReviewed on 8/30/18 12:42 PM
Refunding policy is so bad, 1300$ has been taken and not refunded yet since forever
bikeblonde3607's Review of AirbnbReviewed on 8/30/18 12:27 PM
I would book a trip for this weekend but the app will never open with the new update
bbdow30's Review of AirbnbReviewed on 8/30/18 12:22 PM
Love how easy the app is to use, but the inconsistencies are frustrating. Hosts can enforce their own policies, but the app has its own that are misleading. For example, at what age does a child become an adult? Each host may advertise what they define as “children are free”, but the app asks for adults and children based on a child being from 2-12 years old. Also, our most recent host doesn’t charge the credit card immediately, but the app says 50% due up front. I didn’t know until I was committed to the reservation whether I was paying now or later. Some things may be minor to some people but deal breakers to others. I’m a huge fan of truth in advertising. Would like to see these details (including advertising ALL the HIDDEN FEES) up front so I can compare properties effectively up front and make a rational decision, rather than starting my relaxing vacation feeling frustrated or hoodwinked.
eli-steph's Review of AirbnbReviewed on 8/30/18 11:43 PM
Easy access to finding a great home away from home !!
justannesopinion's Review of AirbnbReviewed on 8/30/18 11:31 PM
The app is very functional and covers what an airbnb traveler would want. The only negative is that messages fail to go through pretty frequently, even when I have good cell coverage.
sieeda's Review of AirbnbReviewed on 8/30/18 11:04 PM
ehowle's Review of AirbnbReviewed on 8/30/18 10:51 PM
Was recently cancelled on for one of our trips. There was absolutely no recourse. I went to your q&a and found out you have a pretty strict set of rules for canceling on the host, but no real strict set of rules on hosts cancelling on guests. This is absolutely horrible. The host only loses the cancellation. The guests lose all that they had invested in the trip - airfare, other places to stay, any reservations and down payments on things like prearranged things or trips such as boating, kayaking, entry fees, etc. Also I could not leave an Airbnb review on the host. This is absolutely uncalled for. Both the host and Airbnb need to know the consequences of this action. And others need to know that the host cancels on guests. Airbnb really needs to rethink this policy. If a host cancel, they should be responsible for any costs that the guests incurred. I have heard that hosts will cancel if they get a higher rental fee. Don’t know if that happened to me, but that should absolutely be forbidden and if one cancellation occurs, the host should be moved to the lowest ranking. They must be discouraged from doing any cancellation. They have to be running this like a business. The excuse I got was the host had to leave town and could not find someone to clean it before the last guest before me. Really poor excuse!!
D3RK4's Review of AirbnbReviewed on 8/3/18 8:30 AM
Cheaper than a hotel and I’ve had so many great times all across the world on this app.
PghPatty's Review of AirbnbReviewed on 8/3/18 5:26 PM
I have used Airbnb both within the United States, plus Ecuador, Spain, and Italy. I have always had outstanding experiences! You are the best!!
bug fix 22's Review of AirbnbReviewed on 8/3/18 4:43 PM
For the past two months or more the calendar tab on the hosting profile has not been accessible or intermittently accessible for my spouse and I. I’ve pushed through every update but has not been resolved yet. Love this app and company. No issues. Just reviewing to fix a bug hopefully.
King Cyrus III's Review of AirbnbReviewed on 8/3/18 3:53 PM
Avoid this app if you can. I almost got kidnapped in Mexico. AirbnB hides safety feature so they don’t scare customers. They put profit before humanity! Update: Airbnb removed my review of the kidnapper host because, get this, they don’t want promote violence in their review. If you go to a third world country like Mexico make sure you know your host, make sure they’re honest and always keep your guard up.
jedefje's Review of AirbnbReviewed on 8/3/18 2:22 PM
Es una herramienta muy fácil de usar. Me encanta cada detalle
Rjohns's Review of AirbnbReviewed on 8/29/18 6:26 PM
I have an account with Airbnb yet the app insists that i log in using facebook? Deleted this app about 1 minute after downloading. If that’s not a deal breaker, then Airbnb is a convenient way to travel. Downside is it makes the places you travel to less affordable to residents of those places. Moral dilemma for sure.
Free B's Review of AirbnbReviewed on 8/29/18 3:26 PM
They have both my Florida and my California ID for 2 years and will not approve the account. What a shame. They get ZERO in my scale and I’m sore in many others as well.. one of them told me it’s cuz I like President Trump!!!! Wow!!!
Thomas_loves_summit_meetings!'s Review of AirbnbReviewed on 8/27/18 6:51 PM
This app for iPhone is buggy. Constantly gives me an error saying can’t connect to the internet. Doesn’t show me new messages until hours later. Very unreliable as a hosting tool.
APFineday's Review of AirbnbReviewed on 8/27/18 3:51 PM
My almost 12 year old granddaughter and I did this ride this morning. My granddaughter was busy taking pictures and videos and had her horse going in circles so our guide came over to assist. He was ever so kind and helpful with her on this ride. This is a beautiful area close to Reykjavík yet it seems far away. We had a lovely trail ride and a filling meal afterwards of local lamb, roasted potatoes and salad prepared but this family. I cannot praise the quality of this ride enough. So far it is the highlight of our trip to Iceland.
mo203640924's Review of AirbnbReviewed on 8/27/18 12:45 PM
We have completed more than 5 weeks without getting our refund back, no 12 days without any response from the company.
chocolanii's Review of AirbnbReviewed on 8/26/18 9:35 AM
Don't settle for Airbnb!!!!! I've been a customer for 4+ years. Throughout the years, the best experiences I have had with them were mediocre, and the worsts... oh man. Sooooo bad. Customer service is terrible. Sad to say, but many hosts are terrible. And the app is a total disaster! I had high hopes for them at first, but they quickly proved to be a complete nightmare. Over the years they made minimal improvements overshadowed by the growing inconsistency & unreliability. In my worst experiences, I have lost time, travel plans, AND hundreds of dollars. They will claim that if hosts unexpectedly drop your stay (mine happened the day of my stay) they will reimburse you. Ha ha. They reimburse you in credits and you wont see your actual money back for a week at the least. You have to go through a h*** of a hassle just to get back to square one. The only upside to Airbnb is really the cost and convenience... you might think. But nope, there are high hidden fees. And things don't run smoothly a majority of the time. I found it cheaper and more convenient to book hotel rooms instead. And when I must rent personally, I go through companies other than Airbnb (such as VRBO, Homeaway, Trip Advisor, etc.) All in all, JUST DON'T DO IT!!!!! You may ruin your trip just by adding Airbnb to the equation. That's the conclusion I have come to after dozens and dozens of experience with them in many many different states in the US. Do not waste your money, time, energy and plans. I am no longer a customer. And that decision made my life much easier! Bye bye Airbnb!!!! See you again never (:
Ma Corina's Review of AirbnbReviewed on 8/26/18 6:12 AM
Tiene un buscador muy fácil y es conveniente elegir entre los mejores anfitriones con mejores reviews....
Gffvh's Review of AirbnbReviewed on 8/26/18 1:55 PM
I LOVE Airbnb and use it for most of my travels especially longer stays or getaway weekends. And I have had great experiences with Airbnb Experiences in Paris. I have had no issues with hosts, homes, or experiences whether in Europe, Canada, or New York. However, the one star is for a recent change in the app. It has removed the ability to change or cancel reservations using the app; you must use a computer! That is distressing because when I was in Paris in May I decided to extend my time there and was able to using the app. Then a few months later in July when I tried to change a reservation before the trip, the app told me to use a computer. WHAT?! What if I were on a trip? I do not travel with a computer, only an iPad. I will happily update my rating of the APP if the ability to change or cancel a reservation is brought back to the app.
Thavian's Review of AirbnbReviewed on 8/26/18 1:30 AM
Tried to buy an Airbnb gift card and it told me I had to use the app to add my driver's license. First of all, I don't know why you need to keep my driver's license on file to let me buy a gift card for someone else--typical overly invasive Silicon Valley stuff. But secondly, I tried several times to submit a photo of my driver's license and every time it came back and said my license wasn't legible in the photo. It was 100% legible every time. I guess I'll take my $250 elsewhere and buy something different as a gift.
Mdmdale's Review of AirbnbReviewed on 8/26/18 12:15 AM
I can’t even look on the site. I downloaded but it wants a review when I can’t see anything.
Schadownator's Review of AirbnbReviewed on 8/26/18 12:01 AM
Made a reservation...choose the pay half now pay rest later.... doesn’t show you when the rest will be withdrawn. Because I had the money now, I called Airbnb directly. And the said it was automaticity deducted on the 24th of September.... Well I wanted to pay it now and Avoid any issues. Customer service rep said there was nothing he nor I could do...i would have to wait. How ridiculous...
gigi Maclaughlin's Review of AirbnbReviewed on 8/25/18 8:24 PM
I liked all my guests as a host .They were incredible people and very well educated. Thanks Gigi MacLaughlin
mchellesopinion's Review of AirbnbReviewed on 8/25/18 7:59 AM
This app is trash they don’t care if your host won’t take you in when you travel across the world and have no place to stay. This is the second time I have had a problem with my hosts. Really not helpful at all.
LadyLilly2015's Review of AirbnbReviewed on 8/25/18 6:48 AM
No matter where I’m going, there’s always a home feat app, easy to use.
Kartikdevgan1997's Review of AirbnbReviewed on 8/25/18 6:06 AM
Airbnb wants to compete with vrbo, TripAdvisor .....to get business from them their business model is designed to please the guests and the host can go to hell! I have been renting my properties on vrbo for 10 years never had any trouble with getting paid cause vrbo charges the guests as soon as booking is made, Airbnb charges after the guest have moved in so the guests can just cancel the credit card and live for free! All Airbnb can do is keep calling them. This happened to me. The refundable deposit is a joke, the guest is never actually charged the amount, if the host files a claim Airbnb will then evaluate and charge the guests credit card, well good luck with that! Guests can post any negative reviews, Airbnb does not asks for any proof, no pictures nothing, guests can write whatever they want. This company is feeding off of the host with very unfair policies. If you are a host you are on your own, Good luck!
morher of four boys's Review of AirbnbReviewed on 8/25/18 5:44 AM
I love everything about Airbnb! I’m a super host myself, and I recently used the site for a trip and it’s amazing the ease of use!’n
ArdmoreOkie's Review of AirbnbReviewed on 8/25/18 4:22 AM
Airbnb is so easy to book. We have enjoyed Airbnb booking and homes in Colorado, Broken Bow, Oklahoma and Texas. The homes have been clean and have provided relaxed getaways; home away from home. It is so nice to have a place to relax. So different from hotels. At hotels I want to go somewhere and just sleep there but when I rent a home I can stay and relax.
Ute Goldkuhle's Review of AirbnbReviewed on 8/25/18 3:44 AM
I have used Airbnb for numerous times during my cross-country travel and so far have been very happy with the selection. The evaluations and descriptions have been very accurate. I very much appreciate this service and so easy to find and book a place.
LA@Seattle's Review of AirbnbReviewed on 8/25/18 2:24 AM
I travel with this app everywhere! It keeps getting better - with communication and feedback.
Takinkarime's Review of AirbnbReviewed on 8/25/18 2:21 AM
Taxes and fees are so expensive for long term stays... geez!
yellow carriage house's Review of AirbnbReviewed on 8/25/18 1:11 AM
My wife and I are Superhost but when we travel we always AIRB&B!!
liderhomes's Review of AirbnbReviewed on 8/25/18 12:39 PM
Tienen el mejor sistema para anfitriones y huéspedes los felicito, aunque deben analizar a fondo cuando existen huéspedes que han tenido un mal comportamiento , obviamente el anfitrión le reclama por los desastres dejados en su casa y este huésped por venganza califica súper mal al anfitrión eso hace que baje su calificación hasta perder su cuenta . Pienso que deben revisar en esos casos que hacer con ese tipo de evaluaciones que hacen tanto daño a un anfitrión
kim's daly city's Review of AirbnbReviewed on 8/25/18 12:01 AM
Why can’t cohost see the earnings?
Estebanv02's Review of AirbnbReviewed on 8/25/18 11:42 AM
Excelente aplicación, fácil de usar, gran cantidad de apartamentos y casas. Ahora es mi único medio para buscar alojamiento.
Dancen41's Review of AirbnbReviewed on 8/24/18 9:33 PM
This was our first summer using ABNB and we have had an excellent experience at every home, making wonderful memories this year! I won’t go back to hotels where you never know what you’re getting into!
Shell 4129's Review of AirbnbReviewed on 8/24/18 9:29 PM
I love AirBnb , have now used it for three three or four long trips. I travel with my husband, and he has used it to plan trips also for us. The web site works great. I love the easy communication with the hosts. I really rely on all the reviews which helps me choose a place perfect for our needs.
lbhouse's Review of AirbnbReviewed on 8/24/18 9:21 PM
Airbnb DOES NOT support hosts! I had a guest book for a group of eight and later found out that they brought FIFTEEN people! Airbnb would do nothing for us. I am done, pulling our listing.
Coop/Rider's Review of AirbnbReviewed on 8/24/18 6:10 PM
Great experience, easy and chill.
Atef-Abuelenin's Review of AirbnbReviewed on 8/24/18 5:53 PM
This thing is fake . It’s ideal for hipsters, drug addicts, and homeless people. If you need a room just pay extra money and stay in a hotel. That’s it
profbiodun's Review of AirbnbReviewed on 8/24/18 5:27 PM
Bee Caves's Review of AirbnbReviewed on 8/24/18 4:30 PM
It’s a good app Gets the job done
Fliginshhhtein's Review of AirbnbReviewed on 8/24/18 3:52 PM
Please fix it. I have missed messages from my tenants.
jwalkingtravels's Review of AirbnbReviewed on 8/24/18 3:51 AM
Love Airbnb. The website works great. The app however is absolutely terrible and barely functions. I’ve tried to use it on multiple phones, iOS, Android, doesn’t matter. It’s crap. And the worst part is that even if you manage to get it to work and you find some places you want to save, you can’t go back and view the saved places in the app!!! Literally no way to pull up your saved lists within the app. Only via the website. How does a multi million dollar company allow such a garbage app to exist? Uninstalled, good riddance.
nicolrae's Review of AirbnbReviewed on 8/24/18 3:10 PM
Absolutely great what a way to save money travel made easy always recommend its the way to travel . Thank AirBnb
Bfjvub's Review of AirbnbReviewed on 8/24/18 3:03 PM
We love Airbnb! It is so helpful and so easy to use and we have always had positive experiences with it!
@roxanne_alyssa's Review of AirbnbReviewed on 8/24/18 12:50 PM
Does Airbnb do background checks on host?
Sjanakitty's Review of AirbnbReviewed on 8/24/18 11:37 PM
This has been a great experience to have our home enjoyed by people from all over what a Blessing thank you Airbnb
Baban Jamal's Review of AirbnbReviewed on 8/24/18 10:38 PM
Best App used ever and they have perfect support
bun343's Review of AirbnbReviewed on 8/24/18 10:37 PM
Love the app but for some reason the calendar has a difficult time loading. This happens everyday no matter which WiFi, cellular data, or phone I’m using. Not sure if it happens on the web based version, but i think it’s just on the app. Otherwise I’d give it 5 stars for simplicity and ease of navigating through it.
BobandJulie's Review of AirbnbReviewed on 8/24/18 10:33 PM
This is so simple to use and extremely helpful!
sticksauce69's Review of AirbnbReviewed on 8/24/18 10:20 PM
Honestly it’s a great concept and works well to book until you have an issue. Tried calling and everyone is so incompetent and must be hired straight out of middle school because they have no clue what’s going on. If I were you I’d just spend the extra money on a hotel because dealing with this kind of customer service isn’t worth it
Okamurah's Review of AirbnbReviewed on 8/24/18 10:14 PM
Out of the price offered, owner asked me tax that she said she had forgotten to mention and early check in fee that was also not mentioned before.These un expected money that we couldn’t refuse came up after the contract. That is only the point.
Andrew Ortiz's Review of AirbnbReviewed on 8/23/18 7:34 PM
Absolutely HATE that u have to sign up & give them TONS of different info just to search available Airbnb options.
VEw3yPhnKE's Review of AirbnbReviewed on 8/23/18 11:35 PM
We used Airbnb for the first time this past weekend on our trip to Chicago. It would be nice if you could add your own photos to the review because when we got there the room had a slight different layout then what the pictures showed and it would be nice to show others what it actually looks like. Also if a friend booked the room but adds you to the itinerary it would be nice to be able to read the messages sent between the host and group.
Rockyfop's Review of AirbnbReviewed on 8/22/18 5:11 AM
Your app doesn’t sync with the website. We will travel to tomorrow and will have no way to contact the property owner unless I bring my computer. Find a new IT Manager.
Doug526's Review of AirbnbReviewed on 8/22/18 12:37 AM
Like lots of other things in the world, what you see is NOT what you get! A room listed for $34 will be like $47.77 after “Cleaning Fee”, Service Charge, and Taxes! Cleaning Fee? Really, AirBNB? This is just a bait & switch way for hosts to bloat their pricing. Also, no mention of an ID card being required until you actually go to book a room! Ugh
Edgar2011's Review of AirbnbReviewed on 8/22/18 12:26 AM
Great app, beautiful design, and super helpful to anyone looking to travel and find beautiful homes to stay in, as well as finding great things to do in the areas you’re staying in. My only request would be multi-language support. As someone who is learning multiple languages, I like to change my phone language to one thing, but be able to switch it just in the app without change the entirely phone language.
Yobagoya22's Review of AirbnbReviewed on 8/22/18 12:12 AM
Can NEVER access my account via the app. I get an error message 100% of the time
EricSacha's Review of AirbnbReviewed on 8/22/18 11:48 AM
Airbnb has revolutionized travel. I’ve traveled to over 60 countries and started way before the net and this service. Having options from Airbnb is blessing for those who travel and want a local experience. My only gripes are that the map integration is poor in some places and their fees are occasionally high. Otherwise thank you for this app!
Greek Lady 02's Review of AirbnbReviewed on 8/21/18 9:54 AM
No sooner logged in and listed property than I got locked out. They wanted credit card and ID to unlock. Is this a scam? Identity theft? Cannot get ahold of anyone, no phone number no email? What the heck? Absolutely ridiculous. No customer service at all.
Dansaldarriaga's Review of AirbnbReviewed on 8/21/18 12:09 PM
I use a lot airbnb and in general it has been great, but I always need to use it through the Web browser because the mobile app always has an issue.
Marecat80's Review of AirbnbReviewed on 8/21/18 12:04 AM
They don’t think second hand smoke nor old rickety unstable bed frames are a safety issue. They allow hosts to discriminate against well and keep money. Don’t use Airbnb. Awful. Use Homeaway or VRBO instead
kittycatkitycatkitty's Review of AirbnbReviewed on 8/20/18 4:36 PM
Arrived early and we were able to check in right away. unit we rented only had a mini fridge in it that was clearly stated in information, that we over looked. We were able to look at all units and pick the one we wanted for no change in cost. We choose a different unit and we were very pleased. The unit was very clean and stocked. The view and sounds of river were very nice. Amanda, the host was very sweet, after working all day came and made up all the beds in the new unit for us and was very patient and kind with our children. Amanda showed the children around the property, the fish pond etc. and had her boys set up the fire ring for us and even offered marshmallow for them! A definitely peaceful place to vacation at very low cost! Do not expect luxury but clean, comfortable with beautiful views! Will return.
Dhdhdjejsj's Review of AirbnbReviewed on 8/20/18 12:14 AM
This is my first time using Air bnb... I’ve been trying to get a room for Halloween in New Orleans and I’ve had three hosts cancel on me because they changed their minds. They wanted to wait for October to accept requests for rooms so they can charge more money... So I’ve decided to go back to ordering rooms from Hot Wire. Their room are cheap and you don’t get canceled on for no good reason.
No Nickname 59.0's Review of AirbnbReviewed on 8/20/18 12:01 AM
Got everything set for booking a property but can’t get my drivers license on IPad into the photo. Don’t make it a requirement if your app can’t support it.
hosterino's Review of AirbnbReviewed on 8/2/18 3:45 AM
Calendar crashes & does not load, have to reload app. Reinstalled still doesn't work efficiently. otherwise it’s pretty seamless.
SRSLY crAPPy's Review of AirbnbReviewed on 8/2/18 12:44 AM
This app never works for me, even after reinstalling and updating. I have iPhone 8 so shouldn’t be an issue.
Anders0n23's Review of AirbnbReviewed on 8/19/18 4:31 PM
Unable to log in even with customer support help. Why invest in an app that customers cannot use? Web browser works fine though. But the 1star rating is only for the app not for airbnb
Baleeeu's Review of AirbnbReviewed on 8/19/18 3:32 PM
The log in is the worst and is so aggravating . I recently changed my number haven’t used airbnb in a year , now I want to use to rent a place for my mother and the app won’t allow me to log in , it ask for a verification like most apps do BUT why won’t it give me and option to change the number for verification. I logged in directly with my email and it still asking for a verification which makes no sense because it won’t allow you to verify your information in another form . So I had to create an entire new account which with everything going on made me not want to use airbnb and just use the vocational home app.
allannalla1's Review of AirbnbReviewed on 8/18/18 6:00 PM
Here’s the nightmare I experienced recently. I booked Airbnb a month out during a big conference in Vancouver. First I booked at market rate with a complete j*** who demanded I update almost every aspect of my Airbnb profile before he’d complete the booking. After all the hassle of meeting every step, he canceled a week out with no advance warning, leaving us scrambling to find a place in the city (only places remaining were 3x cost). Airbnb doesn’t allow users to leave ratings when cancelled. Plus, had an awful experience with Airbnb customer service where they offered 10% discount on my next booking, only to later back out of that offer. So we booked another place at roughly $600/nt and had the new host call us when we arrived to say the place we’d booked had a scheduling mistake and they wanted to move us to another one of their properties in the city. Long story short the cops showed up to evict us from this new place (apparently the host we had booked through runs a scam of subletting places, not paying the primary leaseholder, changing the locks and renting via Airbnb for as long as they can. The police informed us it was the third time they’d been called to that address in the last six months, always with a different host name provided). To top it all off, when I called Airbnb customer service after the police escorted us (myself, my wife, and our two children under age 5) off the property, I was informed protocol had to be followed and airbnb would be in touch. Not using this service again, highly advise folks to be careful until Airbnb takes measures to prevent this type of fraudulent behavior from happening. It’s pretty simple to validate current standing of ownership/leaseholder status before allowing folks to rent (the fact they haven’t done this yet is more willful than anything and puts the users like us at risk), and holy h*** the customer service is awful.
T_rush's Review of AirbnbReviewed on 8/18/18 2:25 AM
That is all.
Skyla1997's Review of AirbnbReviewed on 8/18/18 12:41 AM
The pictures do NOT do this place justice. I feel very fortunate to have experienced the haven that is Deb & Terry’s home. Their home is perfect for a fun family adventure as well as creating a inspirational spark!
appsmatter's Review of AirbnbReviewed on 8/18/18 12:41 AM
Simple to use and convenient. My go to for travel before a hotel.
Quizbiz's Review of AirbnbReviewed on 8/17/18 8:23 PM
Airbnb suggested prices and told me what to do.
SwaggaC's Review of AirbnbReviewed on 8/17/18 7:32 AM
I recommend that you allow users to have a tab or provide a bookmark option. This allows users to come back to homes that were possibly booked at the time of a search. I I have seen marvelous places that were booked at the time but would definitely consider if they had open availability in the future. It just seems as though if the homes are not available that day you’ll never see them again.
Air BNB Boy's Review of AirbnbReviewed on 8/17/18 6:33 AM
Airbnb is so easy to use I was actually giggling with delight
Drama mama Eastbrook's Review of AirbnbReviewed on 8/17/18 5:08 PM
While I sometimes have difficulty getting the calendar to appear, I’m very satisfied with this app.
airBnbsuperhostgoals's Review of AirbnbReviewed on 8/17/18 4:30 PM
I LOVE air BnB and absolutely adore the app! However, I am a host and 8/10 times my guests have trouble messaging me back and end up having to text me because they can’t respond in the app. It’s so frustrating when it comes to communication and importance of what time they will arrive, etc.
GXRO43's Review of AirbnbReviewed on 8/17/18 4:08 PM
We this app is so easy to book, what you see is what u get and the customer service is on point,never again I will stay in a hotel muchas gracias....
DJ Eddie Lane's Review of AirbnbReviewed on 8/17/18 4:04 PM
Very easy to use and work with. The app is very user friendly
TeD2D's Review of AirbnbReviewed on 8/17/18 3:36 PM
Horrible execution trying to log on with an existing account. The recapha is broken, never loads, and there’s no other alternative to log on. Fix your s***** App!
sjamisnum1's Review of AirbnbReviewed on 8/17/18 3:34 AM
most reliable, helpful, smart, intuitive, best social cause, causes me the most joy
Poquit0's Review of AirbnbReviewed on 8/17/18 3:17 AM
App kept freezing and I would like a search feature. First time using ABB so we will see how it all turns out! Fingers crossed :)
vankrijul's Review of AirbnbReviewed on 8/17/18 2:57 AM
Great experience with Airbnb . First time user will definitely do it again. Thanks
schoolp3's Review of AirbnbReviewed on 8/17/18 2:37 AM
I really want to love AirBnB but I think they are taking advantage of their system. Here’s my observations from using it for abut four years up the entire west coast and other countries: - Their customer service is about as low as it can get. - Their app hides poor ratings and lacking features from homes to make them look better than they are. Some hosts show star ratings and some don’t..hmm... - Avoid using it in the SF Bay Area (ironically their home). People lie on there and have very poor homes. - My hope is that a real company with integrity takes the idea and improves. I gave one star to give some regression to the undeserved 5 stars.
1828estate's Review of AirbnbReviewed on 8/17/18 2:09 PM
I love AirBnb but wished the app worked better. The calendar is always stuck loading, messages don't go unread after clicking on the notification and many other issues that make using the app very painful.
calendar issues's Review of AirbnbReviewed on 8/17/18 2:00 AM
The app works well an is mostly easy to navigate. My biggest frustration is the calendar takes to long to load and sometimes doesn’t load at all.
Indigomar's Review of AirbnbReviewed on 8/17/18 1:46 AM
Overall I find the app and the Airbnb rating system very user-friendly and easy to use. I also like the simplicity of the payouts and the reconciliation process or lack there off that’s required. Very straightforward and simple. The only recommendation I would make is to enhance some of the guest reservation management tools.
JLKeniston's Review of AirbnbReviewed on 8/17/18 1:41 AM
Airb&b has been the best! Would recommend it to everyone!
Mattallac L's Review of AirbnbReviewed on 8/17/18 12:24 AM
Great place! Everything is as advertised. Carl is very responsive to messages.
DaveMe2189's Review of AirbnbReviewed on 8/16/18 9:01 PM
I have traveled all across Europe and North America using this app. I no longer stay in hotels. Airbnb is my home when I travel abroad.
watchful from SF's Review of AirbnbReviewed on 8/16/18 8:46 PM
The locations should be better organized. When you request Sonoma, the app should allow you look at options within a proximity of where you want to be. Searching Nd finding places in Novato Or Santa Rosa were not helpful and took a lot of time. Also there should be upfront clarity on whether a place is available. Getting charged 2/3 times / getting refunded/ still not knowing if you gave a place is an enormous hassle :((((
HeadphoneJackster's Review of AirbnbReviewed on 8/16/18 8:28 PM
AirBNB is constantly asking for referrals to our friends to grow their network. Why are we not giving these referral? AirBNB needs to focus some development energy on making things easier for hosts to manage THEIR business. Very pretty interface but clumsier and slower than ever to use. The Host Interface should become a functional CRM (Customer Relationship Management) tool for hosts that Synchronizes with industry standard CRM software like ZOHO & SugarCRM. Synchronization, Export, Import, etc. There is way too much Copy and Paste required to manage AirBNB guests. The mobile app makes even Copy and Paste difficult. The AirBNB Way is “this is AirBNB’s Business” not the Hosts Business and they are going to get what they want out of the business and restrict what Hosts can do with their business. This does not promote good will or loyalty. Guests and Hosts once believed that AirBNB was a cool thing. That has been destroyed. AirBNB is a necessary evil no better than any other booking service. Very unfortunate.
Julieartchic's Review of AirbnbReviewed on 8/16/18 8:12 PM
No real way of contacting Airbnb.
Jax3's Review of AirbnbReviewed on 8/16/18 7:06 PM
This is a top of the line travelers booking service par excellence. They keep schedules organized impeccably, funds traveling on time, and they are right there to help with recommendations, calendars and very practical advice. And their top priority is that travelers have the time of their lives. Viva! Airbnb and keep it up for all of us.
PauloS53's Review of AirbnbReviewed on 8/16/18 6:21 PM
Had a great stay as usual in Rio, this time at Richard’s place... Checkout the review I left for his place!
dougals4's Review of AirbnbReviewed on 8/16/18 6:02 PM
We only tried Airbnb for the first time this past summer when traveling to Hawaii and are finding it quite wonderful. Communication has been key and all of the hosts have been fantastic communicators. Our family loves Airbnb 😁
JanineEvansConedian's Review of AirbnbReviewed on 8/16/18 4:56 AM
I started hosting my Airbnb in February and have had the best guests and great experiences. I do vet my guests and have had the pleasure of hosting some amazing people. Airbnb is an unexpected, incredible experience for me.
Villa al Golfo's Review of AirbnbReviewed on 8/16/18 2:21 PM
Everything about them in the 8 months as a host has been wonderful. They are extremely helpful & caring of both the guest & host. I’m grateful to have the opportunity to be part of such a terrific company,
rubapubpub's Review of AirbnbReviewed on 8/16/18 12:36 AM
App now cuts off text messages and inhibits return messages even inside the app. Het twice the messages tou cannot respond to. Cool! Just keeps getting worse! This app is different but not better Has the search by map been removed or moved where I can't find it?? Why is taking longer to find more unavailable properties? Just updated again to try features and tools. App freezes... App is still clunky but better than it was but I just got recommended stays a surprising distance from my intended destination..... The app is worse than ever and the whole AIRBNB system is getting to be a frustrating mess. I have attempted to book 5 locations in the last 6 months with one success. After a major frustration I was offered over $100 instant credits and still chose not to book with AIR BNB...... This is getting unfriendlier and more "corporate" by the day. Earlier version .... Whoever released this needs to roll it back up! I have attempted to book stays with complete frustration and mix ups. The app has reversed it performance of user ease. Avoid this new version....
mommadiv's Review of AirbnbReviewed on 8/16/18 12:08 PM
We love being able to have an entire apartment or house when traveling with the whole family. It’s also fun to experience cities, as you get the true vibe.
KurosanR's Review of AirbnbReviewed on 8/16/18 11:45 PM
Really need the ability to add city taxes into the payment process
KMill8686's Review of AirbnbReviewed on 8/16/18 11:02 PM
Do not stay in long term Airbnb’s. I lived with a host that was extremely verbally abusive and would chastise me for not cleaning around the house. I called Airbnb and they said they could not help, it was a personality conflict.
Just Be Kind's Review of AirbnbReviewed on 8/16/18 10:05 PM
I would like to be able to tag guests I would like to invite back again with a special offer. It’s not easy to find where we write a review if it’s not prompted in the inbox. It would be helpful if ‘smart price’ showed on the date near our price since it fluctuates so much.
mooreviewmoo's Review of AirbnbReviewed on 8/16/18 10:02 PM
Airbnb has been great and we’ve utilized the service for years; however, I had to deduct a star due to the time limit given to guests to review their hosts. While on vacation, we had limited internet service on top of being super busy - we were unable to review our hosts before the time limit ran out. It’s unfortunate (and annoying) that Airbnb has that restriction and even more so that they aren’t able to help allow reviews to be made in situations like this.
EddieBendetti's Review of AirbnbReviewed on 8/16/18 10:00 PM
When people inquiry about the place but don’t actually want to stay those dates but it is the only way to communicate to me... I have to decline them. That is messed up.
vltreb's Review of AirbnbReviewed on 8/15/18 6:22 AM
This Airbnb app barely ever works. Extremely frustrating- I have to do everything through a web browser.
Niña Rodriguez's Review of AirbnbReviewed on 8/15/18 5:57 AM
Les encantara, pase Unas Exelentes Vacaciones en compañía de Mi Familia en este hermoso Lugar en el mes de Febrero 2018. El Sr Julio es súper Amable Respetuoso Y de muy buen sentido del Humor El lugar estaba súper Limpio y trankilo Me encanto. Lo recomiendo 100%
MarcoTheTruth's Review of AirbnbReviewed on 8/15/18 5:17 PM
I was using Airbnb for a while & right when I got comfortable, I put Airbnb gift cards on my account. Airbnb then deactivated my account without telling me anything except that it was because of “Criminal Backgrounds Match” and said “We cannot explain why”. I don’t even know what that means. What criminal backgrounds match if I don’t have a criminal record? So my account has been deactivated right after I put almost a thousand dollars in Airbnb gift cards on my account. They’ve promised me my money back countless times but never made one attempt to pay me my money back. They have no customer service person you can talk to concerning real technical issues. Instead you have to wait on a mystery department to email you with no outline of when the emails will come. They basically tell you (the customer), (the person who’s money they have) that there’s nothing you can do but wait on month apart emails from Airbnb’s mystery department (which almost never comes). The customer service they do provide can’t do anything but forward your problem to the mystery department. They are very rude and will hang up in your face once they feel they’ve got their point across. I don’t have my money back because Airbnb does not want to give me my money back. Anyone thinking of using this app, do not use it unless your willing to lose the money you put on here. It’s really a gamble. There are a few more apps on here that provide housing services but are way more professional and functional.
Julieartchic's Review of AirbnbReviewed on 8/15/18 4:47 PM
This is for Airbnb and not the app which works fine. I submitted an honest review of my host and it does not show up in the profile. I have read numerous others reviews aren’t showing up either. This makes me question ever using them again if you don’t get to see all the reviews. How would you know what your actually getting yourself into? Very unprofessional and non transparent. Also, there is literally no way to contact Airbnb. They always send you to automated questions and answers. Very frustrating!
Commonsense Flower's Review of AirbnbReviewed on 8/15/18 3:45 AM
I love the options one has and prices! Makes it affordable to travel!
travelbabe's Review of AirbnbReviewed on 8/15/18 3:14 PM
Version 18.32 has just frozen in the middle of download. Can’t open, delete or do anything with it at the moment.
DieselFuel66's Review of AirbnbReviewed on 8/15/18 2:41 AM
Not sure why but this is the MOST problematic website I’ve ever used for a vacation rental.
angrigg's Review of AirbnbReviewed on 8/15/18 2:22 AM
I rode my motorcycle from LA and broke down along the way, putting my arrival back several hours. Melissa was kind and accommodating and worked everything out, stress-free! The house and room was terrific, clean, and very friendly. I had a wonderful stay! Thanks, Melissa and co!
Newburg Jones's Review of AirbnbReviewed on 8/15/18 2:08 AM
I love you airbnb!!!
craig*66's Review of AirbnbReviewed on 8/15/18 1:53 AM
Have used it in 8 different countries I have visited and appts and host have always been great, no problems so far ! Love this App
herguyblueeyes's Review of AirbnbReviewed on 8/15/18 1:51 PM
What is this prompt for? If I invite a guest via this prompt does this mean Airbnb sends an email to the guest that I’m already taking and would like to surprise?
TheChicoYo's Review of AirbnbReviewed on 8/15/18 1:40 AM
App overall is good. Easy to use and manage. The customer service is terrible. I had 2 different reps tell me 2 different things on how to handle something and the lack of information regarding payment and plans causes great confusion.