Robmath's Review of TeamsnapReviewed on 9/6/18 12:42 AM
100 buck a year for one kids team is insane. Forced Ads ruin this apps and speed and its ease of use. Removal of real time game score killed it. No customer service- no phone support. Really! Moving to B-A-N-D for free
ksard777's Review of TeamsnapReviewed on 9/4/18 9:10 PM
It is clear TeamSnap is focused on its users unlike other competing apps. It easy to learns and use. UX is simple and straight forward. The web version is efficient and effective. Yes there is a cost but when compared to other apps the costs is well worth it. And went split across an entire team the cost is very small. I have to use other apps for my others teams for my sons and they are far inferior to TeamSnap.
swood18_23's Review of TeamsnapReviewed on 9/4/18 7:55 PM
The only reason I’m not giving it 5 stars is because it doesn’t give you little red notifications. Our teams send a lot of chats and if I don’t see them live, I often don’t see them because the app doesn’t have the red notification pop up when something is sent or the schedule is changed. I would like that feature then it would definitely be 5 stars!
Coach Wendt's Review of TeamsnapReviewed on 9/30/18 5:48 PM
Helps keep all of our sports schedules together and as a coach it is the best way I have found to communicate with my team.
Feh fugue's Review of TeamsnapReviewed on 9/30/18 4:37 PM
Need to add the exact name of field. Also better map for directions
Soccer-Soccer-Heas's Review of TeamsnapReviewed on 9/3/18 6:30 PM
Hands on the most comprehensive, organizational tool to manage sports teams! Allows email,text, chat rooms for instant communication! Improves efficiency of your time and tracks and informs changes instantaneously with a push of a few buttons!!!
Bambu's Review of TeamsnapReviewed on 9/3/18 1:29 PM
The ability to manage a team is great with this app. I love how I can communicate with the parents through emails and messaging about games and practices. My only complaint is the payment structure. It automatically renews so once your season ends, make sure to go in and cancel. Now in my second year, I went in to use a promo code and after hitting a monthly plan it charged me an annual fee. They refuse to refund me so I am paying for unused program 🤬 oh and I couldn’t take advantage by changing the team because they charge for every team! Huge flaw in customer service!
qqqqqqqqoooooaa's Review of TeamsnapReviewed on 9/27/18 11:43 PM
Needs to be more user friendly to send responses to messages
Chunkyou8's Review of TeamsnapReviewed on 9/25/18 3:37 AM
App works well for soccer. All communication is through email, no text even though there is an option to enable text messages. Alerts send an alert through the app which is slightly different than a text message.
Tamela17's Review of TeamsnapReviewed on 9/25/18 12:54 AM
Yeah, the app is awesome but what I love the most is reading the updates. Seriously. Like, I never read any other app’s updates cause they are boring or generic. Take the time to read the TeamSnap updates. They are hilarious. I love that someone takes the time to write these up. Genius.
AxisIndy's Review of TeamsnapReviewed on 9/24/18 1:30 AM
Great app. Needs the ability to select and upload multiple photos at a time.
HockeyMomma16's Review of TeamsnapReviewed on 9/23/18 8:00 PM
I have used this app for three years for our kids team sports. It’s great for schedules and alerting parents of events. However, our favorite feature was TeamSnap Live. You used to be able to get it for free. It let us track the game live, update as teams scored, and input when periods ended. It would alert parents who had their notifications on - which was amazing for parents could couldn’t be at their kids game due to work or other commitments. Incredibly disappointed that TeamSnap Live will cost us monthly, as well as the availability feature. Poor choice.
broadwai's Review of TeamsnapReviewed on 9/23/18 6:23 PM
Both my daughters play soccer and their coaches use TeamSnap. It’s great. Very easy to use. Wish there was a way to print the calendar in a monthly format to see games and practices all at once for the “grandparents” who are not tech savvy.
Rapids manager, MI's Review of TeamsnapReviewed on 9/21/18 10:55 PM
Love the app but wish the stats option came with the first paid level instead of second.
pgaleotti's Review of TeamsnapReviewed on 9/20/18 9:16 PM
Updating my review since the app continues to improve. The ads have become less intrusive and therefore more tolerable. One problem that has yet to be fixed is the clearing of notifications from the lock screen...it doesn’t happen. Even after I visit the chat portion of the app and read the messages, I have to manually clear the notifications. What a pain!
Jayboy0707's Review of TeamsnapReviewed on 9/2/18 2:48 PM
This app is confusing and hard to use I log in and can't get to anything I need and invites are not coming thru Annoying!!!! 😡😡😡
DB122061's Review of TeamsnapReviewed on 9/19/18 12:46 AM
I have had as many as four teams going in-season and it’s been a really great help with communicating important details eg Field changes, uniform changes, etc. in a ‘snap’!
StephJZ's Review of TeamsnapReviewed on 9/19/18 10:46 PM
I cannot get it to send me emails or alerts. Now the email section just gives me errors so I never know what is going on with our team!
brewski07's Review of TeamsnapReviewed on 9/18/18 3:13 AM
This would be an amazing app and an easy 5 star review IF the developers would make some easy fixes to the messaging. First, there is no reason to have so many different options for communication. Just have one team chat function. The chat function is what allows managers and coaches to put something out and players and parents to respond. The others are not even needed. The alert function works for putting out last minute information but no one can respond to it. They have to then move the conversation into the team chat if they need to respond. Also, the notification function of the team chat is horrible. Our team is getting notifications approximately 30% of the time when someone sends a chat message. Also, add the app icon badge that lets you know when a chat message has been sent. That’s the easiest way to know you have a message. Make the team chat a one stop for all collaborative communications and this app would be perfect. If the “alert” is such an important function, add the ability to mark a chat as urgent and you have the same functionality but it is all in one place. These are easy changes and unless the communication features are improved, I will be encouraging my fellow coaches to seek a better app for managing their teams.
LoveSoftballGame's Review of TeamsnapReviewed on 9/18/18 11:33 PM
Captures all our scheduling needs, but would love ability to group tournament games within a tournament event. Which would also provide both game and tournament stats. In chat- Would love simile set up to Facebook comments - ability to like, add gif, smiley, etc. Can’t post pictures in Posts or alerts, makes communicating all needs on one place.
Jwilbur2003's Review of TeamsnapReviewed on 9/18/18 10:38 PM
Easiest way to quickly communicate with the team. One stop updates. And reasonable upgrade plans for more options.
ABLP's Review of TeamsnapReviewed on 9/17/18 1:43 AM
Previously all updates were seen on my watch. No longer does it. Great app, but would be helpful if my watch still received notices.
bhumphre's Review of TeamsnapReviewed on 9/17/18 11:47 AM
This is a great way to manage your youth sports team!
RL Spartans's Review of TeamsnapReviewed on 9/16/18 8:55 PM
Really nice app to keep everyone on the team on same page, so much better than text messages. Thanks!
Micjs1234's Review of TeamsnapReviewed on 9/16/18 5:06 AM
The app still seems fragmented from the TeamSnap website, and you still have to use both. For example, you can view emails through the app, but you can only respond to them through the website. Team group chats only work through the app, but users who only use the website can’t view them. They don’t even get a notification that there are new messages on the team’s group chat. Assignments only work through the website, and are invisible through the app.
Jmwallerius's Review of TeamsnapReviewed on 9/15/18 3:22 PM
Been using TeamSnap for 9 years and love it! A great feature would be the addition of a family picture to each player’s roster info. Best if the people in the pic could be tagged somehow. It’s easy to learn the player’s name but the hard part is associating the player to which family members since you usually meet them on the sidelines separately. This can remove the awkwardness of not knowing the parents names especially for a new family joining an established team.
InThePattern's Review of TeamsnapReviewed on 9/15/18 2:50 PM
I used to be your biggest fan for team management. Once you moved to an ad model, it only slightly ticked me off. I don’t mind paying for apps, but not just remove ads. The added value should be more than just being less annoying. Now that I’ve received a handful of full screen ads with no ability to dismiss them at the most inopportune time, you’ve now lost my potential business. I’m taking my 6 teams and our 170+ users to GameChanger.
XxDream_FantasyxX's Review of TeamsnapReviewed on 9/15/18 11:21 PM
I used to love TeamSnap, everything was easy to sort and you could easily leave teams. However now everything is extremely difficult. I can’t seem to figure out how to delete my old team and add my new one, and the help section isn’t up to date with anything! Incredibly disappointed and frustrated.
Gadraw's Review of TeamsnapReviewed on 9/13/18 10:28 PM
I’m paying monthly so there won’t be any ads displayed in the app. But for whatever reason, I will see ads from time to time and restoring subscription only results in error. If they are taking money from me every month, they shouldn’t display any ads period. This is ridiculous. I have contacted them several times and never once do I receive a response!!!
blas k's Review of TeamsnapReviewed on 9/1/18 9:23 PM
So good with organizing and just a great app in general
leifba's Review of TeamsnapReviewed on 9/1/18 5:45 PM
rachmills1023's Review of TeamsnapReviewed on 9/1/18 12:24 PM
How do you keep time and score on the new update? Very frustrating
Avalon2015's Review of TeamsnapReviewed on 9/1/18 11:48 AM
When I first started using this app, I had no issues and it worked fairly well. As time went on and improvements were made, ads started to become more prominent to the point at which they are in annoying distraction now. Overall, the app is good. It does a good job of providing communication and information for management of a team. There is no option for a parent to to pay to avoid stupid ads. There is only the option to put up with the ads or if you were a team manager that needs more features, you can pay a monthly fee. A one time pay for no ads for player or a parent use, with no ads would be a smart idea.
Me.29's Review of TeamsnapReviewed on 9/1/18 10:13 PM
Not a happy camper
Vani Shah's Review of TeamsnapReviewed on 8/6/18 5:37 PM
The app keeps crashing, please check ASAP.
kelswimsisu's Review of TeamsnapReviewed on 8/31/18 7:01 PM
Best way to manage your team. So nice to have everything in one spot for all communication with your team, families and coaches!!
AvaBrooklyn's Review of TeamsnapReviewed on 8/31/18 12:54 AM
I love team snap I love how me and my team can stay updated on when we have practice and games. And you can also find out were the practice is.
Soulceous's Review of TeamsnapReviewed on 8/30/18 9:33 PM
It’s a really good app and reliable
zdlyn's Review of TeamsnapReviewed on 8/3/18 7:41 PM
I’ve used this app for 3 seasons girls softball teams and it’s great - keeps team organized and parents informed. The thing that keeps it from getting 5 stars are the (too many) Messages options: Email doesn’t support reply all. You send an email out and it’s one and done. If you want to update that email, you have to compose a new email. Posts (Message Board) do not have attachment option. It would be helpful to pin a post at top with an important attachment so parents can refer back easily (instead of wading through emails). Alerts are confusing. I received a few alerts from a parent thinking it was sent to the whole team when it was just to me. Team Chat. I have no idea if everyone has seen a chat I’ve put out or if they even know how to access on their mobile phone app. People don’t tend to reply to chats, I think because it looks generic and you have no idea who’s reading - is it grandma, parent or friend who signed up kid? It would be great if your product team created a messaging option akin to a group text like whatsapp, where the user opts in a cell phone number and name to be used in a group where we can exchange messages, photos or attachments. This would replace team chat.
TOL JU's Review of TeamsnapReviewed on 8/28/18 4:04 PM
Refresh time is painstakingly slow with a large team. There is no way to list roster in alphabetical order by last name - it goes by first name, which is very frustrating when using the RSVPs to fill out a lineup program that goes by last name. Also, availability preferences are for all games, so there’s no way to set an RSVP cut off for different times for different games.
Karla Smith's Review of TeamsnapReviewed on 8/27/18 1:41 PM
I have used this app before with my sons previous team. Now that he is on a new team, it won’t let me log in or to be added to my new sons team. I have deleted the app and reinstalled it. Still does nothing.
viciogatto's Review of TeamsnapReviewed on 8/26/18 5:37 PM
Hi today I noticed that the timer on the live games has a bug when you are writing something in the chat too. The txt on chat is going to stop the counter clock. Is that true? iOS 11.4.1 iphone 6s. Thanks.
Lisa Team Mom's Review of TeamsnapReviewed on 8/26/18 10:13 PM
Love love love the app! The only thing that would make it 5 Stars is to enable badge notifications directly on the app face. I like to see how many messages in the event I miss the banner notification.
Varcos's Review of TeamsnapReviewed on 8/25/18 3:14 PM
When saving a score it pauses the clock. Fix and it's a 5 star app.
dalmaticum's Review of TeamsnapReviewed on 8/24/18 1:17 AM
They charge for this app. There are better apps for free.
Bryce3238's Review of TeamsnapReviewed on 8/23/18 5:59 PM
This app used to be one of the best apps in any category. Lately it requires me to log back in even though I’ve not logged out. It also fails to scroll sometimes when looking at the future schedule.
Mavtech28's Review of TeamsnapReviewed on 8/23/18 2:44 AM
I’ve been using the free version for the past 3 seasons managing my son’s Little League baseball team. I’ve been using another app for lineup management. I decided to look into the premium subscription here to be able to manage the roster, messages, lineup, and positions all in one app. $14 a month or $100 per year? Seriously, I think you guys would have more premium members and make even more money if it was more reasonably priced for Little League coaches such as myself. I’ll stick to Pocket Coach and the free version until it is priced more reasonably.
PKSingler's Review of TeamsnapReviewed on 8/22/18 8:34 PM
There are some nice features but it doesn’t live up to its potential. I feel like I wasted $100. The worst part of this app is the lack of customer service. I couldn’t speak with anyone on the phone, only live chat or email, which is not enough and not nearly as effective. That is the main reason I am giving a 1 star. I would give 0 if I could. I feel it all comes down to customer service. As a coach my app doesn’t have ads but all of my players are swamped with ads. That stinks The boys can’t enter their own stats. The link between mobile phone and computer is not fluid. You can’t do the same things on both. For example. I would like to pick the roster for my next match. Very easy to do in the mobile app but not at all for the computer, in fact I still haven’t been able to figure it out. I never leave this type of review but I am so frustrated by their lack of care for my well being. I’m sure there is another app out there that can do much of the same or more than Team Snap.
Turnpike driver's Review of TeamsnapReviewed on 8/22/18 6:40 PM
I cannot see weather to accept or decline and event . Please correct ASAP .
busymom444's Review of TeamsnapReviewed on 8/22/18 2:57 AM
I hate this app. It is so commercial it feels invasive. I’m only getting messages via my email. They do not appear in the group chat even though I have it turned on in settings. Turning group chat on and off is the only setting you can change btw. Signing up was a pain even with the link. And TeamReach was much more user friendly and less redundant. I mean why have group chat AND messages via email? If we were going to communicate via email what do we need the app for? I seriously wish my son’s team had not switched.
DarkMemester's Review of TeamsnapReviewed on 8/21/18 9:24 PM
I’m not gonna beat around the bush. TeamSnap is a godsend for our team. Recently though, I have been logged out and tried every possible login, and have failed.
Koala Paula's Review of TeamsnapReviewed on 8/21/18 9:09 PM
I’ve had 3 different teams use TeamSnap and I’ve never gotten an invite as there is some disconnect with AOL.
st louis legends's Review of TeamsnapReviewed on 8/20/18 11:08 PM
This is a game changer for parents and coaches the best team tool ever
Jsw51's Review of TeamsnapReviewed on 8/19/18 9:52 PM
First off, the concept of this app is great. Our team really uses all aspects of it. That being said, the programmers really need to fix the many bugs in the program. Such as: if you update/change a photo using the browser version, the iOS app doesn’t not update or sync. The only way to get this to happen is to delete the iOS app and re-download it. Then the new info is there. This needs to be done every time there is an info change via the browser version. Also, when uploading a photo with the required specs, the app still chops off the players heads. The only work around I found was putting a large border around the photo, so the crop wouldn’t cut off most of the picture. I would love to give this app 5 stars, but it is beyond frustrating to get things to sync up between devices. If I’m missing something here, I’d love to know a short cut rather than deleting the app and re-downloading it. Please fix “what could be a great" app!
Dhgfryuu's Review of TeamsnapReviewed on 8/19/18 6:14 PM
The apps is great, but with all the notifications turned on, all I get are the banner alerts. It would nice to put the number in the top of the app icon Incase the banner alert is missed.
4bjacksond's Review of TeamsnapReviewed on 8/18/18 1:08 AM
I have used this app for years and loved it but someone may be getting greedy as the basic platform seems to have less features now and the rate to upgrade to get better functionality is expensive
Manx469's Review of TeamsnapReviewed on 8/16/18 5:03 PM
App doesn’t work or sync.
Nieuwendyk-25's Review of TeamsnapReviewed on 8/1/18 5:42 PM
I’ve been using teamsnap for 6 years with 7 teams. I loved TS and your customer service is top notch. Started a new team and was looking to get everyone excited about it, then here come the ads on the app! Parents are not happy! Very poor when we are paying for the premium plan. BIG FAIL TEAMSNAP! Looks like we will be looking elsewhere :(
sk8_mom's Review of TeamsnapReviewed on 7/6/18 3:45 AM
How do I reply to team email? On the website there is an option send to others - how do i do that from the app? Thanks
EFRPelham's Review of TeamsnapReviewed on 7/28/18 10:59 PM
Keeping in touch about events is easy with this app.
soccer130611's Review of TeamsnapReviewed on 7/27/18 5:54 PM
The new update they just forced out is positively awful. Constant pop up ads at top and bottom of screen and also fullscreen ads. I hope no coaches are actually paying for this at this point.
Saucy_EmeraldYT's Review of TeamsnapReviewed on 7/27/18 12:31 AM
I for real didn’t know the password to my account a few times, and then I remembered, and then put in the correct password hundreds of times, and I can’t log in. Fix this now.
parent ELITE 😬's Review of TeamsnapReviewed on 7/22/18 1:20 PM
Great app to keep up with all the team’s info! Love using it as a platform to share photos, but as an amateur photographer shooting an entire weekend of travel ball I may have 50-100 (or more!) pics to share of the team. If I’m mistaken please point me in the right direction, but currently you have to load just one pic at a time from your camera roll. 😫 I still prefer it to FB bc there’s always that one parent who isn’t on FB, but I would love to be able to upload 10-20 pics at a time like other platforms.
JamieOno's Review of TeamsnapReviewed on 7/21/18 1:47 PM
At first this was a 5 Star even with the flaw. And if I can rate the customer service, it would be 6 Stars. However the only part that irritates me is the payments section. When you add a new player on an existing roster, all of the past dues are added. Irritating to delete one payment at a time but doable when the team is new. One year in to this app and I added 3 new players, I had to delete months of payments one at a time for each girl, other wise it says they owe $2000 (or what ever your dues are). Now it’s a royal pain to add players. I submitted a request to improve the payment feature a few times over the year but nothing has been done yet. Once that is fixed, this app goes back to 5 Stars.
elegantroxie's Review of TeamsnapReviewed on 7/18/18 6:11 AM
Easy use, able to inform the whole team, organization a plus +++
Zpad2's Review of TeamsnapReviewed on 7/17/18 4:40 PM
Used to be a quick, streamlined app. Now it it’s bloated bringing you to a home page that you don’t want and that you have to tap a few times to get out of. Please make it configurable! Also ads that sometimes pop up and move the screen as you are about to tap something and causes you tap the wrong thing.
Christina Combs's Review of TeamsnapReviewed on 7/17/18 3:04 AM
The app is great for sports teams. The only problem is that when I have changed my plan or ended billing, they continue to charge me! There is no help desk to fix their error as I am doing everything they tell me to do to cancel my plan! So the 2 starts is for the convenience of team scheduling and having a roster at your finger tips. Otherwise I would say unsubscribing seems nearly impossible at this point!
Beka2139's Review of TeamsnapReviewed on 7/14/18 2:30 PM
We absolutely love this app for keeping our son’s soccer team organized! Thank you for a predictable app that continues to get better!
CMoore5's Review of TeamsnapReviewed on 7/13/18 3:06 AM
Ever since newest update I’m. It showing anything new that’s assigned only in emails. Not sure how to fix it
kurtgra16's Review of TeamsnapReviewed on 7/10/18 11:48 AM
I’ve been using TeamSnap for 2 years and have found it a very useful tool for notifying my Cub Scouts and lacrosse team. Highly recommend this for anyone who has regularly scheduled events and often forgets to send out reminders because the app does that for you as well
w3bm0nki's Review of TeamsnapReviewed on 6/9/18 3:08 PM
After the last update I no longer receive alerts. I have tried toggling alerts on and off. I have verified all settings. App is useless without alerts.
JMullyDeuce's Review of TeamsnapReviewed on 6/8/18 9:56 AM
You can’t search for and subscribe to teams like in more robust competing apps. Very bare bones, no easy help or customer service options and the documentation is non/existent in the app. Went back in pursuant to the response below and found the help link. Says to delete my account I need to leave or retire all teams. I clicked those links to see how to do so and they were blank pages. Amateur hour design wise.
w3bm0nki's Review of TeamsnapReviewed on 6/7/18 10:57 PM
After the last update I no longer receive alerts. I have tried toggling alerts on and off. I have verified all settings. App will be mostly useless without alerts.
28yrplan's Review of TeamsnapReviewed on 6/6/18 3:48 AM
They bill me for a subscription monthly, but tell me I don’t have an account so they can’t do anything for me. It’s only $2 a month, but a rip off is a rip off.
The marcster's Review of TeamsnapReviewed on 6/6/18 3:45 AM
Calendar view only exists online desktop version for team manager. NEED calendar view in mobile app version for PLAYERS view!!!!
Diahnah's Review of TeamsnapReviewed on 6/4/18 5:15 AM
I unfortunately think as a parent think this is a rip-off. We as parents already pay to use TeamSnap as part of the team and then you want us to pay again. I absolutely refuse to do it. It is the most ridiculous thing ever.
DaSantz's Review of TeamsnapReviewed on 6/30/18 11:45 PM
If you are a manager and you have elected to pay the monthly fee for the unlocking of certain features then ads should be disabled. I believe it was this way in the past and it seems the developer has gotten greedy and now forces ads on everyone.
JMullyDeuce's Review of TeamsnapReviewed on 6/3/18 4:44 PM
You can’t search for and subscribe to teams like in more robust competing apps. Very bare bones, no easy help or customer service options and the documentation is non/existent in the app.
sncnsjusjdjd's Review of TeamsnapReviewed on 6/29/18 7:06 PM
Works very well sets things up and also makes your schedule easy to adjust
w3bm0nki's Review of TeamsnapReviewed on 6/22/18 1:54 AM
After the last update I no longer receive alerts. I have tried toggling alerts on and off. I have verified all settings. App is useless without alerts. UPDATE: Alerts came back for a few days then stopped again. Not sure if it is the app update or backend problems, but definitely making our teams look for alternatives.
Yaaaaaaaaaaaaaaaa1201's Review of TeamsnapReviewed on 6/2/18 5:23 PM
In an attempt to register my team I was requested to enter a sport after continues attempts to locate my sport I was unable to successfully find BOXING but I did come across cow tipping as a sport if you could add BOXING to the sport like TEAM SNAP would earn 5 stars Thank you in advance
Joyous player's Review of TeamsnapReviewed on 6/19/18 10:52 AM
I use this app for 3 different teams. There’s a toggle switch at the top to allow you theoretically to switch between the teams. Unfortunately, I end up tapping on this button 20-30 times before it will actually bring me to the list of teams to choose from. It’s very frustrating. Why doesn’t the toggle switch work every time??
Crabbs42's Review of TeamsnapReviewed on 6/18/18 7:43 PM
I’ve been using this app for many sports teams throughout the years! I have one suggestion for the app though, often times coaches from high school or college coaches ask for my schedule, but there is no option to send it directly from TeamSnap! I would love to see this feature be added into the app in the near future!
canudiggitt's Review of TeamsnapReviewed on 6/17/18 11:08 PM
One of the handiest features of the app is the team email address. Huge time saver and convenience feature. What a terrible idea to get rid of it. TERRIBLE IDEA!
ChrisW987654321's Review of TeamsnapReviewed on 6/17/18 10:02 AM
This app has everything you need to keep your team up to date and informed
pastorcoolguy's Review of TeamsnapReviewed on 6/16/18 7:16 PM
Had to pay subscription to make it worth while. Some of the online capabilities should be included in the app. Esp, stats tracking. It would also be nice to have some in game ability to record things like scores. At the very least, we should be able to keep a note on the match within the app.
Coach Jeffrey's Review of TeamsnapReviewed on 6/16/18 6:55 PM
BEST SPORTS APP I HAVE SEEN SO FAR
3vil3d's Review of TeamsnapReviewed on 6/15/18 5:29 AM
Seriously terrible sign up and team onboarding experience. Don't understand how it can be this bad...My guess is the devs don't actually use the app.
Bashergirlie's Review of TeamsnapReviewed on 6/13/18 6:56 PM
We were charged and expected to finish out the month of service. I cancelled(so I wouldn’t forget) and they removed our account - even though we paid for it. By the time they responded, 5 days later, our last game was over. Although I cancelled, they reinstated our service and keep charging us. No one responds to emails and I have no way to cancel since our account shows us with no active teams. Frustrating to say the least. We will find another service for our next season!
8Bucks's Review of TeamsnapReviewed on 6/12/18 9:10 PM
I can now only have 20 people on the roster between players, coaches and club admin. Connecting via the PC is dreadfully slow (have tried at multiple locations). iPhone app works fine but the overall free service is not as useable now and the cost for the upgrade seems higher than other options. Have been a user for 4 years but now having to make a change.
jjkahshdnw's Review of TeamsnapReviewed on 6/1/18 2:15 PM
Response time for customer service is poor and the lack of a phone number to call for team commissioners is frustrating. The basic end user set-up is ok but if I can’t set-up my teams, the app interactions don’t matter.
Zpad2's Review of TeamsnapReviewed on 5/8/18 11:55 AM
Used to be a quick, streamlined app. Now it it’s bloated bringing you to a schedule page you don’t want that you have to tap a few times to get out of. At least make it configurable. Also, Ads when we pay a subscription fee. Greed. Sometimes the ads pop up and move the screen as you are about to tap something and causes you tap the wrong thing.
Otg1075's Review of TeamsnapReviewed on 5/8/18 11:33 AM
Needs support for iPhone X. When players add a new roster picture it doesn’t refresh. I have to delete and reinstall app to see new pic. When refreshing roster picture you can’t see the whole thing. I’m disappointed
This Reviewer's Review of TeamsnapReviewed on 5/6/18 3:53 PM
Best features in my opinion: Import games schedules. Check player availability & send reminders to players that have not updated availability. Send emails/alerts - for example rain delays I manage two soccer teams & this app makes it so easy. I have used other apps & they do not come close to this.
Tluc's Review of TeamsnapReviewed on 5/5/18 3:45 PM
Can't say enough about this app - makes the administration so much easier!
JC951's Review of TeamsnapReviewed on 5/31/18 10:16 PM
Great app for organization and communication for baseball. It lacks a live scorebook to auto populate stats and line up cards. This would eliminate the need to use another app to do what this app should do. It would eliminate needing to enter stats manually.
#dontlikethechangesmade's Review of TeamsnapReviewed on 5/3/18 3:14 PM
Looks like team snap is loosing a lot of love over this last update. Now why did you have to go and change a good thing? New users won’t “see” the difference so you’ll still get 4 and 5 star ratings from them. Those of us who have used it for years now notice ant the new format is inconvenient and horrid! Get a clue and listen to your customers! Or, continue to ignore their feedback and put the money before them. Either way, team snap, you will reveal your true colors. You get to decide if it’s going to have the “face” of your customers or the of the all mighty $ sign. Congratulations on earning a 1 star rating!
TeamMom IL's Review of TeamsnapReviewed on 5/28/18 7:13 PM
This app saved us.. love the fact you can see the availability of the players, keep track of funds, upload pics and so much more. As a Team Mom I couldn’t keep track of all of this without it.
Deboutin's Review of TeamsnapReviewed on 5/27/18 2:51 PM
Love the app, and the ability to send alerts from anywhere in the event of rain delays, Field changes, etc! Love how the calendar syncs with my iPhone and Waze app!
Dianax2's Review of TeamsnapReviewed on 5/24/18 5:28 PM
I love the app, have used it for years. Now my needs are different and I wanted some support by just getting some questions answered that were not listed on the q&a. I emailed the email provided with a failed delivery (the email did not exist), and I called the number they provided and it is not in service. I am so disappointed.
Gcfvjj's Review of TeamsnapReviewed on 5/24/18 4:01 AM
Just stop it already with the comments you think are clever. We are all parents, with only little time. This is a tool forced on all of us by our respective leagues. Just cut it out. It is not amusing. It is not keeping us on the app. We are forced on it. We just need basic functionality. Stop. Please. Just stop it. You aren't funny.
Jfufhfhcdydcj's Review of TeamsnapReviewed on 5/24/18 10:41 PM
This app is great but the update list descriptions are so so much better
mirvill's Review of TeamsnapReviewed on 5/22/18 12:07 AM
I really like it
ssgeld's Review of TeamsnapReviewed on 5/20/18 2:53 PM
This app was awesome. Straight forward and concise. Now, it’s full of useless big screens. Gone are the easy days where you could easily find information Now you must sift through large boxes similar to the horrid Microsoft updates. I foresee this app being quickly replaced.
OrangeInAtlanta's Review of TeamsnapReviewed on 5/20/18 12:14 AM
Great team organization app! (Would like to see a baseball lineup tool added)
cllaugh's Review of TeamsnapReviewed on 5/2/18 10:58 PM
Loved this app until this Season!!!! We ended up with a larger group above the 20 person team size the free app supports. Thought that’s fine I’ll upgrade to the pay for plan. Links don’t work, you can’t access real support and the app does not even have an upgrade available within the settings or on the App Store
djh77's Review of TeamsnapReviewed on 5/19/18 7:42 PM
My wife and I noticed that this app drains our batteries whenever messages are posted to the team chat. If people are actively posting to the chat then the batteries in our iPhone 8 phones drain much faster then normal.
Jmkreview's Review of TeamsnapReviewed on 5/19/18 1:28 PM
The only current way to pay for premium services is through an annual pass or automatically renewing monthly payments. I coach little kids who’s average season is about 6 weeks. I’m fine paying for 2 months worth of services but don’t want to have to remember to go into the app and turn off the monthly payments after the season is done. It would be preferable to pay for the length of time needed up front and not have to set a reminder to log back in and unsubscribe after the season is done.
BOB12DA ALBION's Review of TeamsnapReviewed on 5/18/18 5:28 AM
I really love the app because I can look at all my sports
Ruxpe123's Review of TeamsnapReviewed on 5/14/18 8:37 AM
This is a great app for team organization and communication. Plenty of free features.
9876643210's Review of TeamsnapReviewed on 5/14/18 4:25 PM
I have used this app for a couple years with my soccer team. Just this last month when her games begins the app stopped working and starting showing that I needed to be invited. Worked for me before. I contacted the coach and he couldn’t invite me as it showed I was already joined. Now my daughter is playing softball and her coach just sent an invited. Didn’t receive that. I have tried contacting via messenger on Facebook and never got a reply. Now I emailed customer support hopefully I will get something back from that. Contacting via email is such a joke. What happened to talking one on one 🙄
Chasing Kris's Review of TeamsnapReviewed on 5/14/18 2:23 PM
I’ve been a soccer mom for 10 years and also coached for 5 years, so I’ve had to use many different communication tools over the years. Teamsnap has been the best at getting parents up to date from the Coach and also at bringing parents together. For older teams, we love the Live Game feature because we aren’t at all the games now that our kids drive. For our younger teams, it’s great because we share photos and plan off field team events easily. I have problems with being the owner of multiple accounts and teams (older kids have their own, and it causes issues with mine because I get listed twice), I also wish the customer service were more prominent because I don’t know how to fix these issues! Lastly, they should make it more obvious to Coaches which messages actually text parents (is it alerts, messages or mail..our coaches get it mixed up!). Overall, I LOVE this app.
emfrand11's Review of TeamsnapReviewed on 5/13/18 7:16 PM
It has been my saving grace to keep my parents informed of games and getting the word out about games and events. Easy to add family members.
Artichoke olive's Review of TeamsnapReviewed on 5/11/18 12:19 AM
My son plays baseball and soccer. Teamsnap is the only way I keep my sanity! I can find all info about games, practices and all! Also, I love your updates...... I LOVE to read your snarky updates, they are the best!
RealMedic's Review of TeamsnapReviewed on 4/8/18 3:54 PM
Love this app. It really helps me communicate with my team parents! Latest update simplifies all tabs. Thanks for free trial that allows me to get hooked but cheap plans.
mbretthall's Review of TeamsnapReviewed on 4/7/18 2:37 PM
Irritated that the “free” app for iOS doesn’t allow you to view upcoming events. You have to pay $2/month. Whereas the android version does not have this same limitation. I’d love to understand why
ohiotickhead's Review of TeamsnapReviewed on 4/7/18 2:15 PM
New format is disappointing and frustrating. Used to be so easy to use. Transitioning from team to team is more difficult now. Was a much better app before the changes. Developers need to honor the old saying “if it ain’t broke, don’t fix it!”
Missyjane79's Review of TeamsnapReviewed on 4/5/18 1:01 PM
My son is on 3 soccer teams and they all use Team Snap to schedule games and practice. I upgraded to the paid version so I could view all teams on one schedule and the recent update has made this feature less usable. I will definitely cancel after the 30 day trial. I don’t like that it opens in the last schedule I viewed and I liked the only version because when I opened the app, it listed my 3 teams and there was an option at the bottom to view the combined schedule. It’s just not user friendly now.
Jeff in Philly's Review of TeamsnapReviewed on 4/5/18 11:17 PM
The new format is horrible. Liked the old way much better when you have multiple teams to monitor. The contact info section does not work well. When I try to add a family member, the original family member changes. Just poor programming. If you have the choice use Team App!!
Ljb78's Review of TeamsnapReviewed on 4/4/18 9:43 PM
Since the last update for this app 90% of my team cannot use the app. Great app, until latest update
coachlindsey's Review of TeamsnapReviewed on 4/30/18 1:37 AM
This app is great! Easy to keep track of the season, changes, locations and rosters. My only suggestion would be to have a way to print out the lineups.
Rts316's Review of TeamsnapReviewed on 4/3/18 9:12 PM
I have 4 teams that I need to look at for my kids’ sports. The new update has made it more difficult to view the teams! This app was much easier to use before this last update. Now I need to log in every time, even though I’ve clicked on the stay logged in, then try to find my kids team. It was easier when I just clicked on the app, all the teams popped up, I clicked on the team I needed to view, then schedule or whatever I needed to look at was right there! It was great...but now, after this last update, not so much👎🏽
Jp_fielding's Review of TeamsnapReviewed on 4/3/18 6:54 PM
The app is great, though team switching could be a little easier. The ads when switching into conversations often make the UI completely unresponsive, requiring a restart. Still, best way to communicate for a team.
nealstssss1's Review of TeamsnapReviewed on 4/3/18 1:37 PM
New confusing layout and navigation.
FreeWillHuman's Review of TeamsnapReviewed on 4/29/18 10:16 PM
This app was great, but after the last couple of updates, the login page constantly gets stuck in an endless spinning wheel.
Coreydapixman's Review of TeamsnapReviewed on 4/28/18 9:00 PM
They really have thought of everything a coach and player could need!
Fantastic tool's Review of TeamsnapReviewed on 4/28/18 6:59 PM
Works great and then you run into a bug. Even on the paid version
Julie2iuli's Review of TeamsnapReviewed on 4/28/18 6:56 AM
This is a great app for sports. All the information is easy to access. I would give another 5 stars to whoever writes the update descriptions for this app. :)
EmilyAlreadyTaken's Review of TeamsnapReviewed on 4/28/18 6:26 PM
Your latest mobile app upgrade is horrid. Are you doing any end user testing at all? I wish I could downgrade to an old version but it stopped working. It makes me not want to have anything to do with managing a team ever again. It is seriously that bad.
JoeR310's Review of TeamsnapReviewed on 4/28/18 2:52 AM
Waaaaayyyy to many updates! Every week??? Get it together Team Snap!!!
Mike Coven's Review of TeamsnapReviewed on 4/27/18 4:29 PM
Used to be a good application, but so spammy now that it’s more annoying than useful.
iJasonWade's Review of TeamsnapReviewed on 4/26/18 8:30 PM
After this update if I click on the x to close an ad banner the app crashes and then when I go to restore my TeamSnap Plus purchase it says it can’t connect to the iTunes Store. Please fix this.
My nickname is name's Review of TeamsnapReviewed on 4/25/18 3:35 AM
THE SINGLE BEST app for sports used by our hockey team absolutely no complaints!!!!!!
spitfires hockey's Review of TeamsnapReviewed on 4/25/18 11:21 PM
Great League and We use Team Snap to organize our team. Great way to organize and communicate with a bunch of busy guys during the week. I would recommend this app for anyone running a team
Skipperwoods's Review of TeamsnapReviewed on 4/23/18 1:29 AM
If you manage a team of any sort, this is a non-negotiable tool. I’ve used it for 4 years now for my son’s Little League Baseball teams and I don’t know how I could have done it without this app. Just get the data in the system and you are good to go. This won’t disappoint!
Patty from Linden Ca's Review of TeamsnapReviewed on 4/22/18 9:40 PM
Love the app. Especially now that the stats are on mobile devices.
NEE baseball's Review of TeamsnapReviewed on 4/22/18 7:00 PM
Great app, to keep parents in the loop of game changes,addresses,scores etc It is quick and easy to update scores and action of the games
Biggest problem ever's Review of TeamsnapReviewed on 4/22/18 5:48 PM
It takes too long to load up fix ur app TeamSnap.
Stone30655's Review of TeamsnapReviewed on 4/21/18 12:35 PM
I used to love this app, however the new pop up ad feature has ruined it completely. For example, when trying to do anything a pop up window overtakes the entire screen. Now you can’t close this and get back to the app, you must click on the ad which takes you to your web browser. From there you need to navigate back to the app. This is a frustrating experience to say the least especially if you are trying to do anything that is time sensitive.
offthegriddotcom's Review of TeamsnapReviewed on 4/19/18 1:08 AM
I can’t believe these guys are selling spam and ads to us - this is horrible I’m recommending to our team switching to another platform that’s just insane
Momof3nutties's Review of TeamsnapReviewed on 4/18/18 11:56 AM
I used to love TeamSnap. I literally use it for every team my kids are on- cheer, basketball, gymnastics, soccer, baseball and lots of lacrosse! THE NEW UPDATE IS AWFUL. It’s annoying when I open the app and the tram I was last looking at automatically comes up and it’s not even the regular page. Much more convenient to have all teams listed when you open the app. BRING BACK THE OLD TEAMSNAP
killazx10's Review of TeamsnapReviewed on 4/17/18 7:12 PM
Great app. Is it possible to use for other sports?
Mikisamm's Review of TeamsnapReviewed on 4/16/18 10:04 PM
Been using TeamSnap for years. Last updates made id more difficult to use if you have more than two team. The latest ux update added a lot of friction to switch between teams. For an app that suppose to Save time that’s counter productive The ads are a real nuisance. I get they want to make money but our teams do pay each year. Telling us to pay more by charging players is very questionable tactic with consumers and will likely drive users away. I’m already looking for an alternative. Poor choices team snap.
Pearl Jamanda's Review of TeamsnapReviewed on 4/15/18 6:18 PM
If you are a team manager, use this app. If you’re a team parent, ask your manager to use it. If you’re a coach, get ALL YOUR TEAMS on it. I’m not an app user but I manage two teams and could absolutely not do it without Teamsnap.
mom2eo's Review of TeamsnapReviewed on 4/15/18 1:34 PM
With multiple teams for multiple kids, this has always been a great tool. However now it defaults to the last team I was viewing and then when you go to the home viewer it has create a new team as the top pick. How often is someone creating a new team versus looking at their team. The old look was much more user friendly-open the app and pick the team I need to view. Also, not sure how you can fix the multiple accounts per team. I have an account, but when my child is created by the coach they get an account, so when There are alerts there are multiple views I have to do. I like the fact that at least now I can go In and clear the extra alerts via a drop down at the top, but just wish I didn’t have two accounts per team.
MrsGraysky's Review of TeamsnapReviewed on 4/14/18 9:56 PM
Honestly, I couldn’t manage my son’s team without it.
AyyoCarlos14's Review of TeamsnapReviewed on 4/14/18 3:57 PM
I downloaded this app to help a college that I am part of communicate better and it has been amazing at doing just that. Everyone loves it however there are a few that could use some fixes, for example it would be great to be able to upload multiple photos at once and also video upload through the app not just online. One thing that we use a lot in our group is the group chat and that could use some improvements as like maybe support for third party keyboards from the AppStore as well as video and maybe gif support. I hope this feedback is helpful in helping improve the application.
I read the summaries's Review of TeamsnapReviewed on 4/14/18 1:35 PM
This app is really helpful for my soccer teams (and my debate team). I can see who else is going to show up to games and practices and can see if it’s worth it to actually go. Beyond that, I don’t know if most people read the update summaries, but the TeamSnap people put in effort to make them hilarious. Also informative, but always good for a laugh!
Greasynob's Review of TeamsnapReviewed on 4/14/18 1:29 AM
Nothing touches Team Snap! Period, start to finish sports management app!
Anonymous122198's Review of TeamsnapReviewed on 4/13/18 7:33 PM
Horrible horrible horrible. Third time my child has had a team that used team snap. Every time we have had at least one issue. Customer service is unresponsive. This time it involved a large team fee.
Brandonamoore's Review of TeamsnapReviewed on 4/13/18 4:01 PM
They force you to almost click the ads. It’s more convoluted and less helpful. Really hate using it now when I loved it before.
heysailor53's Review of TeamsnapReviewed on 4/13/18 12:13 PM
Team Snap needs to display a red number on its icon when a message has been posted by the team. Every other app it seems uses this method to alert you to something that is new or needs action. Sending out a Team Snap email doesn’t get the job done if you’re a Hugh volume email user.
Efr24's Review of TeamsnapReviewed on 4/12/18 2:05 AM
Since the last update this app is terrible. The user interface is poorly planned out and hard to navigate. Important items fall right where your fingers naturally are changing availability without confirmation taps.
lellolicious's Review of TeamsnapReviewed on 4/12/18 12:33 AM
This used to be such a great, simple app, but recent updates make me dread using it. On my iPhone 5S, sometimes an ad will completely block my ability to access my daughter's team. Clicking the x to close it (I tried 5 times) just opens up the ad. On my iPhone 7, sometimes I go in loops teying to figure out how to get from one team schedule to another. Today I needed to see where to pick up my son in 30 mins and it skipped over the current day and took me to the next event (in 2 days), so I ended up going to the wrong location. Please thoroughly test these changes before you implement them!
the IIIIII's Review of TeamsnapReviewed on 4/11/18 10:17 PM
This app is super easy to use, lots of helpful features. I love the ability to make changes, have all roster info in one place, communicate with players and coaches all from one app. Will definitely ask our high school teams to use this app.
Putermoc's Review of TeamsnapReviewed on 4/10/18 8:12 PM
I have been using Teamsnap for years, and I have always found it to be a great app to use with my kid’s soccer teams. However with the upgrade to the new format, things aren’t as easy to use as they used to be, especially with multiple kids across multiple teams. With the new format, many of the functions that I use as a team manager (Teamsnap Live, Payments, Tracking) are no longer on the main page for the team, they are now buried on a second page of buttons at the bottom of the screen. Despite using the new app for the better part of a month now, I still find myself muddling around trying to find things and switch between teams. Also, I feel like the ads have gotten more obtrusive with this latest update...
PunkinJson's Review of TeamsnapReviewed on 4/10/18 11:33 AM
Not everyone checks their email. So being able to turn on automatic text alert reminders of games or events would be helpful instead of having to manually do it.
Hi52u's Review of TeamsnapReviewed on 4/1/18 1:34 PM
The new update is not easy. Difficult to navigate with multiple teams. Can’t return to home screen without closing app. Why is account info on top of screen? I liked having my teams on top. Now need to scroll down.
Watchin the Wheels Go Round's Review of TeamsnapReviewed on 3/4/18 1:23 AM
This is a very popular easy to use team app. Have used it for years on many teams. One nice feature is the photo sharing ability built in under the “media’ tab. They include a generous amount of space and you can upload full-res photos which can then be shared by team members. The one downside is viewing. The standard viewer is 4x6, and it does not support using keyboard arrows like windows and other apps to scroll through the pictures. Instead you have to click the little next or previous arrows above the pick. Very monotonous and uncomfortable. Even more annoying is if you want to see the full size image you can click on the picture, but there are no controls to go to the next (or previous) pic! And since they don’t support keyboard direction keys, you have to figure out for yourself what to do. Which is hit your browser back button to take you back to the previous screen. Hard to believe something so simple (yet important) to basic functionality was overlooked. Hopefully they’ll add it soon.
sirkevinmcgowan's Review of TeamsnapReviewed on 3/31/18 5:32 PM
This app was much easier to view in the previous version. Now it’s hard to figure out. The app is not as intuitive. It’s also confusing to switch between teams. The app needs to be streamline a bit and easier to view. It’s s very difficult with multiple kids and multiple teams.
MadiK08's Review of TeamsnapReviewed on 3/30/18 6:51 PM
This app lets me manage multiple teams. I love the new update where I can see all the teams schedules in one quick view. Love it!
DEADITES23's Review of TeamsnapReviewed on 3/30/18 2:08 AM
Now all of these ads ruin the experience. Way to jack up a good product.
Kevin Curtis's Review of TeamsnapReviewed on 3/3/18 5:16 PM
Really? I have to ask permission from the coach to use the app. No thanks.
SteveHuey's Review of TeamsnapReviewed on 3/3/18 3:36 PM
Great way to manage and participate in teams. Way too many obnoxious ads.
VCO_Labs's Review of TeamsnapReviewed on 3/29/18 12:49 PM
For whatever reason since the latest update I’m not able to stay logged into the app. Having to re-enter email address and password every time accessing the app.
Coach32400's Review of TeamsnapReviewed on 3/28/18 12:41 AM
Team Snap has been my favorite app for years but I am extremely frustrated with update. I liked when I went into the app, I saw all three teams and could choose which child to look at. Now, it comes up with last team I was on. I’m not sure why the change was made but now there is extra time spent locating the team I want to view (as opposed to being on screen when I tap the app). Please consider going back to old way.
Jenstheone's Review of TeamsnapReviewed on 3/27/18 5:48 PM
I am a diehard TeamSnap user and really loved (and relied on) this the app for many years... until recently. Ads being placed within schedules while updating availability is beyond annoying, and this week’s UI overhaul is awful. I have to tap and click in too many places now, whereas before the app was simple and clean, with a single click on an icon instead of several clicks within drag down menus. Because of these changes, I now have to search for my kids’ multiple teams, and then search for the functions within their TeamSnap site, which has made this app more time consuming. Worse yet, I don’t see teammates updating their availability regularly anymore, probably because of this bad update. Please go back to a simpler, cleaner, and time saving way of navigating this app ... and get rid of ads in scheduling update sections!
Stunt49's Review of TeamsnapReviewed on 3/27/18 12:58 PM
New update now includes Click Bait "Ads"... Keeps getting worse and worse. Bring the old team snap back!! This app rocked!! It did what is was supposed to. Now, the ads are insanely obtrusive. What a shame the app went downhill so fast.
Lisadw's Review of TeamsnapReviewed on 3/26/18 6:34 PM
Who ever writes up the app updates deserves a raise! Hilarious!
MomEngineer's Review of TeamsnapReviewed on 3/26/18 3:33 PM
I am trying to use this app to setup a roster and game schedule for an 11/12 year old baseball team. I find that sometimes it will allow me to add family to a players information and sometimes it will not. It would be great to be have the capability of pulling the parents information from my contacts without the player field automatically be populated with the parents name. Is there any way that you can check some of these inconsistencies and do an update? Thank you-
Jack476's Review of TeamsnapReviewed on 3/23/18 4:47 AM
As a team manager, I love this app. Super convenient and easy to use. Only thing I wish it had was the ability to change a player to the “injured” list. App has the option to change a player to “non-player” but that doesn’t really apply in these cases and we’ve had 2 players this season out on injuries.
jlr55555's Review of TeamsnapReviewed on 3/23/18 2:42 AM
Absolutely hate the iPad update especially when navigating 3 teams
a student and reviewer's Review of TeamsnapReviewed on 3/23/18 12:14 AM
They have to stop. They pop up at random times with video and sound when I’m checking when my kids practice is. Sometimes I do this when I’m in a meeting and sound is totally inappropriate. If this keeps up we will find a different app for our team.
watkinsolsson's Review of TeamsnapReviewed on 3/22/18 3:06 AM
Very helpful to keep track of games on multiple teams
CB•Rad's Review of TeamsnapReviewed on 3/22/18 2:37 PM
Love this app!! It helps keep our family organized and on top of oir crazy sports schedules. My husbands adult soccer league even uses it. Five stars!!!!!
Gatso23's Review of TeamsnapReviewed on 3/15/18 11:03 AM
I use this to manage a men’s league hockey team. Very simple to set up and for everyone to use. And I really I like the most recent updates in V4.0!
stonej's Review of TeamsnapReviewed on 3/15/18 10:21 PM
Love the app, but since several weeks now I can not login I just sits there at the login screen with some dialog message Beep Boop Bop and never moves beyond. My wife has same issue with the app... yet we can login to the website. Please address soon!
Mg75677's Review of TeamsnapReviewed on 3/13/18 6:22 PM
If you belong to more than one team and enjoy seeing a combined schedule, teamsnap now forces you to May a month subscription to do so. Taking away features....that’s what I call customer friendly.
Neilhut's Review of TeamsnapReviewed on 2/9/18 5:30 AM
This has been a great app for a long time. Now its started to get buggy and hangs a lot. They have also stated adding ads to the app which must makes it more painful. Thanks once the teams have all moved.
THEONE05(DJ K1234)'s Review of TeamsnapReviewed on 2/8/18 5:12 AM
Pros: It’s an easy app to set up I can text and send emails at my phone Stats(could use work) Cons When I send an attachment you can’t view it in the app or in your email. So they have to login from a computer. Stats (need a new layout) I hate the how you can add five people to one name. I want to be able to tell players and non players apart. No emergency contact section. Only 1 person can roll over the team to a new season. No notice that people got your text or read your email. Give me a check mark that have read it!
Coachs perspective's Review of TeamsnapReviewed on 2/5/18 11:45 AM
Great app. Spend the money on the full access and get your team on board to only communicate to through one app. If you really get parents and players on board, it will remove a lot of communication problems, drama, and repeated questions. You do need one person to really make sure all info is communicated once then the system will send a reminder. Encourage all players and parents to use app on their phones. When a question arises, refer them there. All players can get email from site. No more asking manager for it. Can separate messages to certain players. No more long strings of reply all. Have your players mark availability and no more questions of where is coming or not. Have a player that is sick, not it in there availability. Beat thing is parents can subscribe to calendar and it will import to their calendar. No more manual inputs. If manager change game Love this app!
meitzcompen's Review of TeamsnapReviewed on 2/27/18 3:39 AM
As a manager and parent for a club soccer team I am convinced without team snap we wouldn’t be as organized ...best communication tool for teams!
a student and reviewer's Review of TeamsnapReviewed on 2/27/18 1:01 AM
They have to stop. They pop up at random times with video and sound when I’m checking when my kids practice is. Sometimes I do this when I’m in a meeting and sound is totally inappropriate. If this keeps up we will find a different app for our team.
edgewoodkathy's Review of TeamsnapReviewed on 2/25/18 2:44 AM
I have Used TeamSnap for my daughter soccer team for the past several years. I highly recommend it to anyone trying to organize players and parents.
Cadoo's Review of TeamsnapReviewed on 2/24/18 12:19 PM
I’ve used Team Snap for several years, and it’s a solid app. Great functionality whether I’m the team manager or the parent of a player. However, the ads really ruin the experience. They are so annoying that I would never recommend this app to someone.
Shawn is my nickname's Review of TeamsnapReviewed on 2/18/18 9:35 PM
What good is the messaging function if all admins across our entire club get messages for our team? Then the admins ask us not to use it. Please figure this out.
Faulk28's Review of TeamsnapReviewed on 2/18/18 9:08 PM
This app was destroyed by obtrusive/spammy ads. Find a better alternative
GadjitMonger's Review of TeamsnapReviewed on 2/17/18 2:59 PM
Great app now ruined by incessant ads. You would have been better served by charging a nominal fee and not alienating your users. Dumb, dumb, dumb decision.
Davis Fam's Review of TeamsnapReviewed on 2/17/18 12:32 AM
The families on my son’s team pay over $100 yearly for this service and there’s ads on every screen. I can understand there being ads on the free version but on the paid service as well!? I emailed team snap and they responded by telling me subscription fees only cover about half the “true” cost of the service. You guys need to fire whoever made that business decision. When I pay for service on my car they don’t get to slap a bunch of bumper stickers on. Ridiculous!
njAndrew's Review of TeamsnapReviewed on 2/11/18 1:39 PM
Used to love the app, still use it but the placement and amount of adds is annoying. Our teams pays for the team upgrade but now thy want every player to pay also. Not bad if it was 1.99-4.99 a year but 2.99 a month? Crazy and overpriced. I hope a competitor can pick up on this so i and my team can switch.
Yekratsb's Review of TeamsnapReviewed on 2/11/18 10:14 PM
Use it for Baseball, Soccer, and Basketball. Does the job.
NumbersGuy's Review of TeamsnapReviewed on 2/10/18 3:15 PM
Team Snap charges a decent amount of money for each team. I get that, it’s how they make money and is worth the value. What I don’t get is they SPAM advertisements up for everyone using the app and is very annoying. All you want to do is see the details of an upcoming game and you have to wait 15 seconds for a stupid advertisement. Wait, our team already paid good money to use the app. Why do we get treated like dirt?
Kshep5's Review of TeamsnapReviewed on 12/8/18 12:28 PM
Got charged 2.99 w/o notification until I saw my PP statement. won’t use.
UnhappyBjsAppUser's Review of TeamsnapReviewed on 12/8/18 12:28 PM
I cannot believe this is a paid app. It keeps flooding me with ads. Horrible.
Zulmeister717's Review of TeamsnapReviewed on 12/7/17 2:44 AM
Its free to check on our kids schedule and is very convenient. However, I have deleted from my phone because it continues to notify me of nothing. It says there are numbers notification at the home screen of my phone and when I open the app there are none. It just continues to get me to buy the subscription. Now the iPad is doing the same. I will be bringing a vote to out team in the spring to choose another app to manage our team and steer others away. Unless of course fake news or fake notifications are what you're into.
GadjitMonger's Review of TeamsnapReviewed on 12/6/18 12:28 PM
My second review. I hope lots of users read this and ask their team managers to abandon this platform. Sure, they lured in users with some well executed features, but it seems the plan was bait and switch. Not only do they charge a usage fee for the team management, but they abuse the team participants with advertisements on every click, and are charging a crazy fee for an ad free experience. It’s one step short of extortion. I used to love this app, now I hate it. I hope the owners of this company crash and burn on what appears to be a money grab IPO start-up play. Your greed is detestable. How about fewer features and an ad free experience. I mean do parents really need real time score when they are on the sidelines watching the game. Shameless commercialism. Vote with you wallet and put these money grubbers out of business. Ask your coach to find a new app. There are others out there who are not exploiting you and your kids.
Teretta2k's Review of TeamsnapReviewed on 12/5/18 12:27 PM
We love this app. Honestly what’s best, are the update explanations. HILARIOUS! The only one issue I have is the merging of 2 teams. There should be that option. It shouldn’t matter how many teams you have on your account, there should be a way to view them all. One other thing... why can’t it pull forward to my google calendar? I find myself going back and forth, and with the multiple teams on the account, it’s difficult to understand what’s expected of me for the day. Keep up the great work everyone!!
Nick none's Review of TeamsnapReviewed on 12/5/18 12:27 PM
The app used to be easy to use, the new design makes most tasks more difficult. The difference between controls and information is no longer clear, the schedule is keeps scrolling back to historical events in the list view, it would be easy go on and on. Please bring back the previous, usable design - we need the app to be functional not “pretty”.
BROILERX's Review of TeamsnapReviewed on 12/5/17 9:16 AM
It’s ok for teams and clubs for communication with parents and players. But how do I cancel the service?
Mom- Main account's Review of TeamsnapReviewed on 12/4/17 4:16 PM
This app came highly recommended and I’ve used it for about six months now but I’m not in love with it. I’ve had to resort to other apps to send messages to my team because through the Phone app I cannot send attachments. It is so frustrating, & time consuming, that I have to wait until I get home & log into my computer to send a file or pictures to my team. Most of the time I need to send a file or a picture while I’m out and I can’t do it from the app on my phone. I have even tried going in through Safari or Google on my phone and logging into my Team Snap & I still cannot attach a file or pic. Also when I do send an attachment in a message from my computer my parents using the phone app cannot see that attachment when they look at their messages & have to go to their email or log into it from their computer. Another huge plus I have found with the other app is that I can schedule emails or alerts to go out at a certain date & time and that I have found is such a huge help for a busy team parent/coach. If you could make these improvements he would make this so much more user-friendly. Especially for on the go busy people. There are some great aspects to this app but these few things are pretty important and without them I won’t be using this again next season. Thx!!
B-dog2's Review of TeamsnapReviewed on 12/3/17 10:16 PM
Have been using this amazing app for years, to manage all of the kids teams. It is essential to have the upgraded version, to monitor who will be present, who will be absent, where to go, what color uniform, etc
Big Bad Ba's Review of TeamsnapReviewed on 12/29/18 11:41 AM
Great way to save time and be organized...gets my team to games and practices on time
Prowarrio11's Review of TeamsnapReviewed on 12/24/17 5:14 AM
Nice app, easy to use. Hate the adds that pop up.
Rules Lawyer's Review of TeamsnapReviewed on 12/20/17 3:12 PM
Whatever utility I initially found in the TeamSnap free app for my kid's soccer team just burst into a dumpster fire of clunky ads and poorly located popups. There is even an ad touching the logo for our team in the opening screen, so if you are not careful, some poor advertiser will pay for a click and you will throw your phone on the floor in frustration. Please get these crazy ads and popups under control again. Free apps are expected to be somewhat useful with a certain amount of advertising, but this update is exactly what I needed to go back to the group email list for game updates.
Rosebill's Review of TeamsnapReviewed on 12/20/17 2:49 AM
Easy to set up and use. Provides the ability to communicate with the team parents. Flexible. Intuitive.
Agrivated Mom's Review of TeamsnapReviewed on 12/2/18 12:42 PM
GREATEST APP EVER!! Not only does it keep everything organized but I love how we can keep track of score during the actually game... keeping all informed present or absent from game ... Wouldn’t be on a team without this AMAZING app!!! THNAK YOU
Team Mom!'s Review of TeamsnapReviewed on 12/19/17 3:59 AM
Great app to communicate with players and parents!
Elhefegrande's Review of TeamsnapReviewed on 12/19/17 1:09 AM
Makes life so much easier The link to game site maps is key
Divinity254's Review of TeamsnapReviewed on 12/18/18 12:25 PM
I’ve tried to no avail to figure out why TeamSnap emails are now listed as anything other than the team sending the email. I have two kids on two different teams (same club) I’m receiving emails listed for a 16 year old under my 11 year old. Each team is listed differently and now my emails make zero sense. I’ve tried to update them based on sender and that didn’t work. What a nightmare this has been.
Otg1075's Review of TeamsnapReviewed on 12/18/17 2:27 PM
It would be great if you could make payments with the app instead of using the web browser. Needs support for IPhone X when adding a roster picture, and you can’t see the whole thing. Overall everything else is great.
-Coach Stew's Review of TeamsnapReviewed on 12/18/17 2:02 AM
My team has been using it for years!
Fr3ckles's Review of TeamsnapReviewed on 12/18/17 11:50 PM
I don’t typically read the app update notes but I happened to today and I find yours especially amusing and needed it today. So thanks. I currently use the free version of the app but in the past have used the paid version. The paid version is absolutely better and ideal in all ways. I don’t use it anymore because my team’s parents are ungrateful whiners so I’m not going to pay to make their lives easier - yeah I’m bitter. There needs to be a part of the app that gives team managers little zen pep talks 🙏🏻
JakeRoux's Review of TeamsnapReviewed on 12/17/18 12:14 PM
New user, so perhaps I’m still low on the learning curve. However, after experimenting with both the app and the desktop site, the app almost appears to be an afterthought. Functionality from desktop site such as team store and posts does not appear to flow through to the app even though there are placeholders for such. In search of one easy to manage mobile app to replace texting and emails for team notifications. So far, this does not seem to be it.
JMarie5711's Review of TeamsnapReviewed on 12/17/18 12:14 PM
This app worked great until the latest update, with removal of the ability to keep time and score real time! Why remove a feature that most Team managers used to help communicate with parents who cannot be at games?
Fletch F Fletch Esq.'s Review of TeamsnapReviewed on 12/17/18 12:14 PM
PROs: This app is great. Easy to add teams from multiple sports to organize practices, games, field locations, notes, etc. Also seamless integration with Applemaps or Waze (dependent on team manager putting right gps location into teamsnap). Ability to view schedule by sport, or across all teams for an overview of all the sports-related shuttling you have to plan around for the next month is indispensable. I literally cannot think of any way to make it more efficient to manage multiple kids in multiple sports. CON: it is great to be able to share files as attachments to team communications (documents, pictures of the team, etc.). This can only be done via computer, not tablet or mobile device. This is absurd in the year 2018. Every app on every mobile device has seamless ability to take a picture and attach to whatever communication is being sent. If anyone minding the shop cares about the customer experience, someone in the brain-trust at Teamsnap will put someone on a project to add this feature, and in 6 Months we’ll all enjoy it.
your kilking me smalls's Review of TeamsnapReviewed on 12/17/18 12:14 PM
We have been using TeamSnap for many seasons. I coach multiple sports teams so pay a good deal of money per team. As a coach it’s great gives me a place to update rosters , contacts, houses all my sports in a nice place. The stats portion, payments and the Social space for pictures and chat is nice. Some bugs but overall was satisfied. Seen a very strict drop off in utilization by parents didn’t understand why until was met with a very frustrated group of parents in our team meeting and seen that to not be shown adds they needed to pay monthly for TeamSnap + . Insane.. the adds were taking up majority of the screen and obscuring the needed details. As a coach this Was a good tool. If we are going to be asked to pay fees to use but in turn hit our players with unwanted adds what’s the point is paying the hefty fees? Use the free sites and get the same level of features (and more in some cases) and save the money for a new bench each year. This was an unfortunate change that as a coach I was blind to. Disappointing. Without the adds would be a 3-4 Star if some bugs are fixed. With adds 1 Star . Better to use the free sites at least there you are sacrificing some annoyance for price. Here you pay and still get hit..
Daisy3213's Review of TeamsnapReviewed on 12/13/17 7:24 PM
I have used the app for years, it’s great but I would like to be able create custom fields- for example to assign practice parent duties or to indicate which parents can drive to an event.
sgriffey's Review of TeamsnapReviewed on 12/11/17 3:17 AM
Not sure how we would manage our lives without TeamSnap. It is the one thing that keeps our teams organized and my family on track.
Ktipler's Review of TeamsnapReviewed on 12/10/17 2:01 PM
My husband and I love this app! We have used it both as parents and as coaches and it has everything we need to communicate with the team.
Pvzadikt's Review of TeamsnapReviewed on 12/1/18 12:40 PM
Please bring back the option to see future events only. This new schedule design also lacks color contrast which makes it visually harder to see/focus.
Bad Strife's Review of TeamsnapReviewed on 12/1/17 10:01 PM
Can’t really explain what happen but t fixed itself, after awhile
Mollyszoey's Review of TeamsnapReviewed on 11/9/17 6:04 AM
I use to be crazy about the app but it has gone down hill. All they care about is money. I loved the availability function now you have to pay money for it.
Jsmcco's Review of TeamsnapReviewed on 11/7/18 2:47 AM
Was working fine until your last update. Probably the app I use the most because I help manage 4 soccer teams. Since last update, the app freezes and then freezes my entire phone. Restarts itself and won’t maneuver screens. Please fix!!
Azlovinit's Review of TeamsnapReviewed on 11/7/17 11:07 PM
The release notes alone are worth using this app!
lorislife's Review of TeamsnapReviewed on 11/5/17 1:52 PM
Wish it would be adaptable to connect to all email and calendaring platforms
Wahiawa8089678's Review of TeamsnapReviewed on 11/4/18 8:53 AM
I purchased an annual subscription not knowing that it can only be used for one team. When I inquired about adding another team with the same options I was told that I need to get the club or league App. They were going to have a member of their sales team contact me to discuss changing my subscription over and the possibility of prorating the amount they I had already paid. That was a month ago and I have still not received a response back even when I emailed them twice. Poor customer service!!! Their team app part works great and is a good source of communication. I would like to use it for the rest of my teams. But if I get no response the only alternative is to search for another app. Again thumbs up for the app BUT thumbs down for customer service. They should practice communication like their app does
Sonja Love's Review of TeamsnapReviewed on 11/4/18 3:33 PM
I have used this app for two years. Each upgrade has great improvements and I like that they are listening to their customers. I use it for multiple sports and it’s fairly easy to navigate.
Dukeofpups's Review of TeamsnapReviewed on 11/4/17 4:17 AM
I’m not looking for perfection... no really! I hope teamsnap keeps finding and fixing bugs because the release notes are the best entertainment I’ve had in a long time! The app is solid. I wish signing up for snacks was a little more obvious (or maybe it is in the latest release). Love the app!
Tay Pax's Review of TeamsnapReviewed on 11/4/17 12:26 PM
Love love love this app. Makes managing my kids sports life so much easier.
Carb-Killer's Review of TeamsnapReviewed on 11/30/18 12:26 PM
Please replace the 1/3 saturated fat and instead remove the carbohydrates. Nutritional Ketosis, not Carbotosis.
Cemery01's Review of TeamsnapReviewed on 11/30/17 2:44 PM
The only thing I would like added is a notification number on the app icon to let you know how many notifications you have.
Ashleymwahaha's Review of TeamsnapReviewed on 11/29/18 12:28 PM
I love this app to keep my sons soccer team organized. The payment tracker is awesome and keeps everyone on the same page. I love that the app syncs to my calendar. I love the team chat section but I wish there was a notification bubble in the app letting you know someone has posted something. A little red circle with the number of messages would be awesome. Other than that we are completely please with the app!
Almdsnbdkasnsnsnjsdncns's Review of TeamsnapReviewed on 11/29/17 5:00 AM
Man I love this app but mainly I just wanted to write a review cause they have the funniest update blurbs, to who ever writes them I hope you live a long life and we can sit down and have lunch one day
hockeyparent313's Review of TeamsnapReviewed on 11/27/18 12:31 PM
Latest version no longer gives you the option to simply choose the choice past and future events in the schedule. It is time consuming and frustrating trying to scroll through a list of games/practices to find what you’re looking for. Please fix the UX design asap.
Chakorules's Review of TeamsnapReviewed on 11/23/17 1:56 AM
Team snap use to be good, and I manage a team where we are a paying team of $129 a month, yet now they spam all my players with ADs in this app, and they spam all my players with ADs in each email you send. I don't understand why a team that is a paying team has to put up with these ADs. They want to charge EACH PLAYER $2.99 A MONTH to remove ADs from the app. Not just a one time fee, A MONTHLY FEE. So disappointing, because it use to be a great product. Now it's just going down hill.
pgaleotti's Review of TeamsnapReviewed on 11/22/17 5:19 PM
My team pays an annual fee to use this app and they recently introduced ads. So each player can PAY EVEN MORE to remove ads. What?! How about stop screwing your users!
Spam115's Review of TeamsnapReviewed on 11/20/18 12:28 PM
I need to know who wrote this update summary. You are my dream man. 😂
.This.App.Needs.A.lot.of.work's Review of TeamsnapReviewed on 11/20/18 12:28 PM
Nothing in this app is working for my family and I. My mom has two daughters, my sister and I, and it won’t let her make to accounts or anything. It won’t even let my dad make one account, and her make the other for my sister. It’s really stupid. Also, it won’t let me even log in or join my team on the actual app. It only lets me do it on Safari, but to even get the home and schedule just on Safari, I have to go to my Email, scroll all the way down and click the link. That to me is stupid. This app needs a lot of work overall.
BLL Royals's Review of TeamsnapReviewed on 11/20/17 2:29 PM
If you coach a little league team, you need this App. Communicating with your team is simple and easy. One spot for all team info hat parents can easily access. I have also used the stats as well. Very pleased overall. With every penny.
Reggie 620's Review of TeamsnapReviewed on 11/2/17 5:58 PM
Thank you for the amazing app, and also for making me giggle when reading the details of the app updates!!!
M7ttagui's Review of TeamsnapReviewed on 11/2/17 2:20 AM
It works perfectly no issues so it’s quite good.
MadNinjainNC's Review of TeamsnapReviewed on 11/2/17 10:27 AM
Needs to have an option to make payments via APP.
Da Kid Doc's Review of TeamsnapReviewed on 11/19/17 9:41 AM
Although the recent app update indicated that they fixed this problem, my unread message/alert count is completely off from what I have actually read. I tried to fix this by logging into the website and reading the messages there (a second time), but that didn't work either. Is there going to be another fix pushed out? This is really annoying, with multiple teams to track and no accurate indication of missed messages.
AidanPlayz155's Review of TeamsnapReviewed on 11/19/17 3:27 PM
I gladly pay a monthly fee for extra features as I coach multiple teams, and they have value. I should not be subjected to additional in app ads, etc. This would be a five star app otherwise.
uojunk's Review of TeamsnapReviewed on 11/18/18 12:25 PM
Reading update info and seeing all the cheesy jokes. Work harder on app and less on bad jokes. The email communication is bad and confusing. When an email is sent you cant click on it in the app and respond you have to go to your email acct. so whats the point of the app. Forced to use by my soccer team or I WOULD NOT USE IT. Pictures when viewing are slow to view and is very time consuming AGAIN NOT USER FRIENDLY 2 stars cuz its free
jymshoe's Review of TeamsnapReviewed on 11/16/18 7:31 PM
Is there a reason why the red badge number icon does not show up for messages/chats in iOS? This would be very helpful. Thanks!
mahshie's Review of TeamsnapReviewed on 11/16/18 7:31 PM
Please spend less time writing clever release notes and more time paying attention to UX. Removing the ability to send team emails was either a terrible decision or a hard choice that you failed to explain. We can no longer forward emails from the coach or club to our teams.
kadiale's Review of TeamsnapReviewed on 11/14/18 10:03 AM
Since the last update 11/14 I can’t login anymore. Please fix it!
Mzabrisk's Review of TeamsnapReviewed on 11/14/17 12:27 AM
It is truly a great app- it works for my son’s team, and more importantly it allows for a small shred of parental sanity in the midst of the various activities in which we are all involved. I also appreciate the sense of humor the developers show when releasing new versions- they are quite funny and worth a quick read. Hopefully Bethany didn’t have to wait in line too long for the new iPhone.
Ventvixen's Review of TeamsnapReviewed on 11/13/17 3:27 PM
My icon shows 11 notifications . There is new in the app- no new messages or chats or emails so why won’t this clear? It’s annoying
Mrstwhite's Review of TeamsnapReviewed on 11/13/17 10:54 PM
I have to tell you how great it is to read your update notes. They are so witty and fun and really just puts a smile on my face. It proves there are people out there with a sense of humor and I’m so glad it can be expressed at work! You all are great!! P.S. I enjoy the app too! ;-)
Floridag's Review of TeamsnapReviewed on 11/12/18 9:09 PM
We can receive notifications but cannot view or respond to messages in the app. Get the spinning circle. Have reloaded and restarted multiple times. Clunky app.
Carli Loyd's Review of TeamsnapReviewed on 11/12/18 8:57 PM
actuary says...'s Review of TeamsnapReviewed on 11/12/17 2:38 PM
We've used this app for years. Super easy, they consistently make improvements/updates, I tried a competitor that was cheaper this year (just because). I was back within 1 week....don't waste your time. Easily the best value out there
Amazingsoccerplayernextmessi's Review of TeamsnapReviewed on 11/12/17 1:37 AM
Showing notifications for teams that have already been clicked on and viewed. Will not go away.
AAHC's Review of TeamsnapReviewed on 11/11/18 9:58 PM
The app is well laid out and it’s truly easy to use, even for multiple different teams. However, on the schedule tab there isn’t an option to add all events (practice / games) to the calendar all at once. You have to add each practice and game one by one which it’s really tedious. I’m sure the technology allows it to be done. Another suggestion is to be able to see all at once all the different teams using the app (schedules) to see if there are any overlaps. I have 2 kids both of their teams using the Snap app and had to write down everyone’s games to see if they overlapped, which defeats the purpose of having them all in one place electronically.
JImFred10's Review of TeamsnapReviewed on 11/10/18 12:23 AM
This app is good at first, but once you start getting into the meat of using it the problems arise. No badge icon to notify of new posts, alerts, etc... Additionally the supposed easy notifications do not work half of the time and I end up with players/ parents who are uninformed. The worst part about it is that you don’t see any of these flaws until you have paid for the extra options, which don’t work. Good luck trying to get assistance as well, as you may receive an email reply a week or so after you fill out the online help request. Yes that’s right, you can’t talk to or chat with a human being in real time, unless you pay extra for that also. Get with the times and update your apps capabilities or you will be losing users nonstop.
soccerh15's Review of TeamsnapReviewed on 11/10/17 5:29 AM
After the recent update when I click on view as......I get view as a certain person twice! Which is annoying because it looks like I hadn’t read an email/alert but I already did, I just didn’t read the second one which is the same person. FIX PLEASE’
Pgold1382's Review of TeamsnapReviewed on 11/1/18 5:11 PM
Currently using for 3 separate hockey programs. Notifications and syncing are my complaints. Calendar sync with iOS is slow, by hours. No useful app badging, app should have a badge for new events, chats, emails, etc. also need a good way to reply to an email other than creating a new email. Other than that we wouldn’t be able to do all these programs without this. Not sure how my parents participated in sports without something like this.
Jw98765's Review of TeamsnapReviewed on 11/1/18 12:00 PM
This app is very frustrating to use. The communication options are useless. There is no way to easily communicate with other team parents to organize supplies or carpools. You can post messages and they show up in email but you can’t reply to a group message on email.
Jody Doc's Review of TeamsnapReviewed on 10/7/18 11:33 AM
This app has saved us from so many typical headaches that go along with hockey. We keep finding new ways to use it and then we have more time to enjoy the hockey season.
Jamminjason's Review of TeamsnapReviewed on 10/6/18 12:42 AM
This app is great!! I would recommend it it anyone that coaches!
JenBish's Review of TeamsnapReviewed on 10/31/18 6:39 PM
Used by lazy coaches. Ad laden app. Never could figure out how to print a full game and practice schedule. My spouse received a practice cancellation and I did not. Why? The whole app is designed to sell products and show ads.
Shedagus's Review of TeamsnapReviewed on 10/30/17 3:24 PM
Very easy to coordinate, manage, and communicate with our players and families.
MaGs2daHeart's Review of TeamsnapReviewed on 10/30/17 10:56 AM
Love the connection between coach & players
Dan "The Man" Miller's Review of TeamsnapReviewed on 10/3/18 3:28 AM
I would suggest using this app to others and in the future.
Shootdapuc's Review of TeamsnapReviewed on 10/29/18 1:23 AM
I use it to manage several teams and it’s great. It’s very easy to use and definitely helps with scheduling and informing parents/players of upcoming games, etc. this one’s a no-brainer.
cboss81121's Review of TeamsnapReviewed on 10/28/17 11:09 PM
This is probably the best organization app EVER!! If we didn’t have this, we probably wouldn’t have good team communication.
brunfam4's Review of TeamsnapReviewed on 10/24/18 6:07 PM
Love this app. Only thing is I wish I could reply to my own email I send out. When they took away the function of using a team email address I lost this capability.
utjerryg's Review of TeamsnapReviewed on 10/23/17 7:30 PM
Should be easier to access Chat and also show app badges to notify of unread chat messages.
ConnellNikki's Review of TeamsnapReviewed on 10/22/18 6:18 PM
I don’t like I can’t message! Fix that!
wvanrensburg's Review of TeamsnapReviewed on 10/22/18 1:54 PM
Good app but very buggy. Constant ads, and on iPhone X, the ad close buttons are not clickable, out of reach at the corners. Tried to contact support about other things, and support crashes when trying to submit or upload file/screenshot.
Stunt49's Review of TeamsnapReviewed on 10/22/17 12:54 AM
This app rocked!! It did what is was supposed to. Now, the ads are insanely obtrusive. What a shame the app went downhill so fast.
efullington's Review of TeamsnapReviewed on 10/21/18 2:28 PM
Very easy to use and gets more information FAST!
Coach KenB's Review of TeamsnapReviewed on 10/21/18 11:24 PM
Very nice app for coaches and parents. Free is nice but premium better functions I need as Coach to run the season.
A. McNeal's Review of TeamsnapReviewed on 10/2/18 5:22 PM
This is an app that allows coaches, players and families to communicate pretty seamlessly.
Yogi1JAC's Review of TeamsnapReviewed on 10/2/18 3:02 AM
Using it for two teams. Great knowing who’s going to be there, rather than guessing.
Cam Bam 415's Review of TeamsnapReviewed on 10/19/17 3:44 AM
Our team pays to use team snap yet team snap puts ads on all their pages now taking up 10-20% of the phone screen. The lost screen space significantly impacts the user experience. Bad decision by team snap to sell out its users for what... a $0.30 CPM?
Jeanne J.'s Review of TeamsnapReviewed on 10/19/17 2:51 AM
I love this app! It's easy to use and is great for all team info. at my fingertips. Syncs great with I calendar. So easy!
Impulse buyer1's Review of TeamsnapReviewed on 10/18/18 5:43 AM
Great app. It allows coaches, players and parents to have a one stop shop all scheduling matters.
CristinaMariaGonzalez's Review of TeamsnapReviewed on 10/18/18 12:17 PM
When i select an Availability on the Schedule screen for an event in the list, it doesn’t actually reflect that when you select that specific event and look under the Availability tab. Also, i don’t see the Notification icon on the app, even though i get the notifications on my phone drop down.
cley23's Review of TeamsnapReviewed on 10/18/17 5:43 PM
After the latest update I’ve noticed that the “availability feature” that allows you to mark yes, no, or maybe is gone. Whats the point of the app is I can’t say whether I’m going to an event or not?!?!
Krodel's Review of TeamsnapReviewed on 10/18/17 2:09 AM
Love this app!!
Moo Map's Review of TeamsnapReviewed on 10/18/17 1:58 PM
Just updated today. I don't know which specific app update brought the ads but they are heeeere! 2.99/month seems steep for following a seasonal team as free. I wish the developer had stated that ads were being added in the update info. 2.99/mo x12mo x 70 swim team members =$2,511 from one team/year.
Debby61257's Review of TeamsnapReviewed on 10/16/18 1:31 PM
I’ve come to the conclusion that TeamSnap is not tennis friendly and will not be renewing after this season. 1. I’m frustrated that I have to be constantly verifying that the team has received my communications. With no reply options, all communication has been outside of the app. That was the whole point of using the premium service, to eliminate the long email threads, and all the different ways of communication create confusion for the less tech savvy users. 2. The differences between the features of the app vs. website are too confusing to team members. While I recognize that most people want their phone to be the primary device for access, some team members have a preference for their computers. Make the features fluid regardless of which device they choose to use. (This a specific complaint regarding a feature. For $13.99 monthly and as the captain of a tennis team, I should have the ability to create lineups regardless of which device I’m working on. Team members should be able to view the lineup in any device.) 3. All communications sent by the captain should save automatically. I sent an alert yesterday through the app, received a response from one teammate, but there’s no history of the alert being sent in TeamSnap. 4. Change the availability terminology options. Yes, no and maybe are sufficient responses. The use of the word “going” is confusing to the team, especially if they’re not actually scheduled to play. 5. Another communication issue specific to the lineup; when I send out the lineup, the communication goes as an email or text, but doesn’t actually display the lineup. The member then has to go to the app to view the lineup. Too many steps.
mscotthall's Review of TeamsnapReviewed on 10/15/18 1:00 AM
This was a great app until it mysteriously stopped working. Their idea of “customer service” is leading you through a maze of questions and forms that ends in a message saying you’ll get an email. No email sent. Now no way to contact my players’ parents easily about a change in practice schedule for this week. When you pay for an app like this, dependable customer service and solutions to tech issues should be included.
Allison.Y's Review of TeamsnapReviewed on 10/14/18 8:34 PM
I love it
SickandTiredoftheCrashing's Review of TeamsnapReviewed on 10/12/17 11:46 PM
I used to love this app. It was easy to use and communicate with the entire team and coaching staff. Now it is full of ads that take up the bottom quarter of the screen. Our team manager has the paid version to allow access to additional information but we are still forced to have a part of those additional items covered by irrelevant advertising. I guess I'll just use the app to add the schedule to my calendar and send text messages when we can't make a training session or game...
KimboECU1's Review of TeamsnapReviewed on 10/12/17 10:49 PM
The app has been a lifesaver when it comes to organizing the games and who is available to be put in the lineup. It would be really nice if you could post videos in the TeamSnap live area rather than just photos. Overall, the app works really well.
Kevin_Vanderhook19's Review of TeamsnapReviewed on 10/10/18 2:10 PM
You're already charging each and every team that uses this app. STOP double dipping and get rid of these incredibly annoying ads!
CF Vipers's Review of TeamsnapReviewed on 10/1/18 5:44 PM
Thank you! Team Snap helps me manage all our parents and players.
ElRoy212121's Review of TeamsnapReviewed on 1/9/18 2:36 AM
Whoever writes the info for the app updates is killing it. Always so funny!
max_ayerbe's Review of TeamsnapReviewed on 1/6/18 3:05 PM
I have been using this tool for many years and it is very helpful for coaches and team managers but I have gradually noticed this app getting more expensive each year with more questionable tactics to make money. Suddenly there are pop ups asking for registration for unwanted merchandise. Some of the necessary features which were previously free now require a subscription. The PayPal payment feature comes with high transaction fees and appears to market unauthorized transactions. I realize this is a business and they are trying to make a profit but lately it just feels like they are getting greedy. Looking forward to seeing some new competition in this space with a more reasonable cost model for coaches and families on a budget.
Fanchon Stults's Review of TeamsnapReviewed on 1/3/18 1:09 PM
It would be more helpful if you could Put the red number when there is a new message in the app. I miss a lot of team messages because the notification goes off the screen. I like all the options of this app but a competing team app has the number of messages on it and that just makes it more valuable to me.
tdk316's Review of TeamsnapReviewed on 1/3/18 11:26 AM
Used to be a fantastic app with minimal ads (which I was fine with) but it’s recently changed to pop up ad hell. And yes, the team springs for the paid version! So frustrating that every time the app opens there’s a pop up ad that requires clicking on to close. What’s the point of getting the paid version? More advanced features we don’t use AND pop ups? It was a great product that’s been ruined by an overzealous marketing manager.
Baller💦's Review of TeamsnapReviewed on 1/29/18 7:37 PM
The app is great just every time I’m not on the internet I get logged out
ElevatedBasketball's Review of TeamsnapReviewed on 1/28/18 6:42 PM
Does everything it says it does, and allows us to instantly communicate with our team and parents- a must have for any coach any sport!
(v1.0.1's Review of TeamsnapReviewed on 1/24/18 8:38 PM
Chat feature is awesome for keeping the rest of the team updates during games. Very easy to use the availability feature so the coach knows who can come.
techiemomof1's Review of TeamsnapReviewed on 1/22/18 11:28 AM
I use the app for our school team sport but I don’t love it. There is the annoying ads banner and I won’t pay $1.99/month to remove it. Given the limitations for team members, it’s of no value to me. I’d be willing to pay $1.99 annually as is the case with other apps. One issue I have is the notifications badge number doesn’t clear. I have looked and checked everything in the team app and aside from disabling it, the badge number remains the same.
Bkling000's Review of TeamsnapReviewed on 1/21/18 9:04 PM
Love this app! Every team should use it.
uscvega's Review of TeamsnapReviewed on 1/21/18 4:04 PM
Does 90% of the basic team management really well. Other stuff is not fully capable or thought through. Would give it a five but there is still room for improvement and some items like the team store are not mature - but then again, do you really need it? Overall - Teams members like it. Wish they had line/shift management to make game time easier. Overall - I have used different apps for other teams and the kids sports teams and this one has by far the better intuitive experience.
Pilotboy72's Review of TeamsnapReviewed on 1/20/18 5:31 PM
For the longest time TeamSnap was completely ad-free. Now they add ads even though the teams are paying to use the app. Completely unacceptable and greedy, not to mention that the ads take up real estate on the screen that was previously used for chat and other purposes.
Matty Libs's Review of TeamsnapReviewed on 1/17/18 11:02 PM
Team Snap has made this Coach’s life much easier!
Elwellsoccer's Review of TeamsnapReviewed on 1/13/18 8:51 PM
Great app to work with. Keeps me organized with my 3 teams I coach, as well as 3 other teams My boys play on. One stop for all my times and places to be.
Jennifer Boyd's Review of TeamsnapReviewed on 1/12/18 6:21 PM
Thank goodness for an app like this. Either wise, I'd be lost.
Lee's Grind's Review of TeamsnapReviewed on 1/12/18 1:32 PM
Tram Snap is perfect for coaches and players and their families. It keeps track of all your practices and games and dates and times and notifies you by email or text. And when I say “You” I mean the coaches l, parents of the players, grand parents, aunts uncles because you can add whoever you want to be notified of the players games. It’s awesome. Hockey Coach.
Dddddqqeryiewt's Review of TeamsnapReviewed on 1/12/18 10:16 PM
Generally a good app but lately the little red message badges persist even after all messages have been read.
CarolSaysBuyIt's Review of TeamsnapReviewed on 1/11/18 10:22 AM
I have 3 kids and eight teams to keep track of. TeamSnap organizes all the info I need for each, all the way to looking up the field number as I'm pulling into a sports complex. I only have only problem which is minor. On one of my teams the alerts from the coach and manager in the message center keep showing the badge app icon even thought I've opened every one. I have to remember what the running number is to know if there's a new one or not. Right now it shows 54 unread messages. Thanks for a great app!
Russknowsmusic's Review of TeamsnapReviewed on 1/10/19 12:43 PM
TeamSnap allows me to easily communicate with players, parents and even close fans of each team that I coach. Makes getting urgent and spontaneous news out seamlessly and is user friendly and self explanatory with the functionality of its resources and features. In my opinion TeamSnap is an absolute must have for active coaches and families across the board