Nba App Reviews

I can’t even say how many times that I have contacted the providers with a problem that I had signing in. They never got back with me. This app should not exist if they are not going to handle someone’s problem. Waste of money

ANYWAY, I LOVE THIS APP! It is always relevant with the latest NBA news, and scores, and live games (if there are any) (my advice, try closer to evening depending on where you live) Fear the deer! Oh and by the way, I've been a leauge pass subscriber for a couple years now, and plan to subscribe again this year. I for one cannot wait for the NBA to start up later this month/middle of next month depending on who your talking to. I subscribe because I live in Illinois, and here we can watch the Bucks any time they arent playing the bulls, but we get the bulls on TV anyway, so its a win win to subscribe! So that is my situation in a nutshell. I dunno. I'd love to see a finals that is not Golden State v. Cleveland... But so far the past 3 finals have all been that. At least Lebron moved to the Lakers. I WOULD GIVE 4.75 Stars if possible because I would like to see a team that is not golden state win... Just to change things up, yknow? We have 5 california teams, GS has 5 star starters. Spread the butter, please.

First you pay $200 to “watch all games” then magically they are blacked out or unavailable. Then you still have to watch ads between each highlight. Not off to a great start.

I have subscribed to league pass for three years now and I’ve never been so frustrated by an app. If it’s not freezing, it’s not able to open (which is happening right now). I often have to restart my Apple TV to get it operational. For the amount I pay, this is a travesty. At least half the fee should be refunded every single year. Ugggggh.

I purchased NBA League Pass audio so I could listen to games in my car or while doing other tasks, but the audio stops playing if the app is not “active”. This is really unfortunate for the radio broadcasts as I have to constantly be tapping my phone to keep the app active or turning off auto-lock which drains the battery. Please fix this issue and I’ll revise my review.

The NCAA app delivers all of the tournament games in HD & works flawlessly almost all of the time. League Pass gives you a limited number of games & looks & functions poorly by comparison. It’s a shame, especially for those of us who live outside of the region of our favorite team & can’t get the games legitimately. How much money is the NBA losing by souring its fans with this crappy app?

They charged me $30 a month for league pass and it doesn’t work..

Still can’t watch games televised on NBA TV. Someone please explain this to me.

I have a problem with the application, when I use the cell phone internet, how are you? but when I put the wifi it tells me that an error occurred soon.

Needs to be fixed ASAP

I have (DirecTV Puerto Rico) and NBA tv on my channels I would like to see it from the app please add it to the list of providers thanks

An error occurred..

I was charged months before there were any games being played!

How is NBA TV not a part of league pass even the $250 version every year pisses me off

Great app. I usually play the game on my iPhone, or some i device, and use an apple connector to the TV. Last season I could also get it with Roku but not as sharp and not a full screen.

NBA TV available! Nah, only a few cable providers. No AT&T U-Verse = no help to me.

This latest release still has the issue where Video playback does not fill the full screen on the iPhone X or XS. This is a critical flaw and has been reported several times. Myself and many others will not be renewing league pass subscriptions this year unless this major issue is fixed!

I enjoy this app because I can watch the games just about anywhere. Keep track of the news on the teams and players.

I love NBA league pass but it’s kinda too expensive

I can’t believe all he gets is a tax write off. A billionaire has to donate a lousy 10 million. This is disgusting and just reaffirms why professional sports shouldn’t be watched. It’s a millionaire boys club who put playing with balls above women.

I use this app to look at all of the NBA news, scores, and players. For that reason I think the app is good

Be warned despite a number of requests to cancel I am still being billed

This is one of the slowest appsI have ever downloaded.

If u purchase this crap for specific teams 8out of 10 are blacked out games bc they sold their rights and coverage to fox abc tnt so pist Response to developer. My point exactly. 3 hours later great. I paid nba for live games. No point to having this app. Ther is no positive to not being able to watch live nba content bc it is sold to tnt or others. I paid nba for subscription that nba sold to someone’s for me to pay. Boo Clowns your a joke so is tnt overtime.

The video quality for highlights is extremely poor and blurry and unwatchable but ads play crystal clear 🤔 please fix this

I want to cancel my subscription ASAP please help!!!!

1-Star for poor service. It would be easy to make an online cancel subscription button, but they don’t offer it. Poor business practice.

this needs to be fixed tho adjusting volume in a video blocks the video with the controls / levels of sound

If u purchase this crap for specific teams 8out of 10 are blacked out games bc they sold their rights and coverage to fox abc tnt so pist Response to developer. My point exactly. 3 hours later great. I paid nba for live games. No point to having this app. Ther is no positive to not being able to watch live nba content bc it is sold to tnt or others. I paid nba for subscription that nba sold to someone’s for me to pay. Boo

Don’t subscribe, they will overcharge you and then most of the games you want to watch will be blacked out due to time zones. Then they will charge you during the playoffs where the games are on everywhere. Then they will charge an auto renewal. Plus they make it impossible to cancel. I searched for a way to cancel and got an email address. Once you complain and ask for a cancellation they will tell you that your account isn’t an international account and they won’t cancel it. I just got charged $30.00 after I thought I canceled in July!

I have Carplay and for a while my radio broke and could not access carplay. Now that I do I noticed that NBA isnt on it anymore. What happened to your app? Why did take it off of carplay?

I’m really into basketball, so that’s the main reason why I downloaded this app. I’ve been using it for several months, but currently run into problems. For one, it’s stupid u need to purchase the league pass just to watch/stream videos. When I first got the app, it let me watch a few videos, but a few weeks later it stopped working, and there’s no way I’m wasting money on it bc the price is just ridiculous. Second, there has been an error watching videos. Just yesterday, I was about to watch a video and it just loaded and loaded and loaded and...my point is that it never played. It always says no “there was an error playing your video.” However, I am still able to read articles, but starting yesterday videos won’t load. Please fix bc this is just sad that the “official” NBA app doesn’t even work properly 🤦🏿‍♂️SMH Edit: Thank you very much. It started working properly about a week ago, so everything is fine now. Thanks for the reply 😁😁

This was very helpful i got tickets october 8 sacramento vs la lakers in vegas la won so thank you for this app i would not of went to that game without this app

I’m really into basketball, so that’s the main reason why I downloaded this app. I’ve been using it for several months, but currently run into problems. For one, it’s stupid u need to purchase the league pass just to watch/stream videos. When I first got the app, it let me watch a few videos, but a few weeks later it stopped working, and there’s no way I’m wasting money on it bc the price is just ridiculous. Second, there has been an error watching videos. Just yesterday, I was about to watch a video and it just loaded and loaded and loaded and...my point is that it never played. It always says no “there was an error playing your video.” However, I am still able to read articles, but starting yesterday videos won’t load. Please fix bc this is just sad that the “official” NBA app doesn’t even work properly 🤦🏿‍♂️SMH

The App for my Apple TV crashes every time I am in the middle of watching a game, exit the app, and then attempt to pick the game up from the point where I left it. I just finished watching a game and it the app is hung up. It should automatically go back to the game selection screen, but is just a black screen with the little wheel spinning center screen indicating it is in progress. Now the screen saver has activated and the app is still hung up. Also, whenever I pause the game for more than a few minutes the app crashes. When restarted it doesn’t keep track and restarts the game from the beginning. Very poor app considering the premium cost that is charged for league pass. Very frustrating. My hardware is the newest Apple TV and other apps work fine.

Every video I play my screen is fuzzy, I tired reinstalling a bunch of times and nothing ever gets better

Add iOS Widget functionality. The ability to see league wide scores from the widget screen. NFL, ESPN, theScore etc all have the ability to view scores in the drop/pull down widget screen on iOS 8 and newer... Response to developer response: Sir/Ma’am, not sure what you meant by me explaining... if you are not aware of what iOS Widgets are as a developer that is puzzling to me. Respectfully, I'm just asking for a feature that is common on all other major sports applications. Most other notable apps only let you choose “favorite teams” to add to Widget screen to view scores... I think it would be better to be able to see every score for games playing that day if possible... if one were to click on the score then the app would open straight to that particular game details within the full app. Device I'm currently using is iPhone 8 Plus (256GB/AT&T). Running iOS 11.4 Thanks

Great App over all, I just have an issue with the schedule. I have the app set to show the game schedule in local time, while the time displays correctly, the date does not. Example, NBA finals game 2 should show as Monday June 4 at 4 am local time, instead it shows as Sunday June 3 at 4 am. Please fix!!!

If u purchase this crap for specific teams 8out of 10 are blacked out games bc they sold their rights and coverage to fox abc tnt so pist

When I signed up for the monthly subscription service I was under the impression that that wouldn't be applicable in the offseason. That is unfortunatly not the case. Call me crazy, but I feel like a subscription service should only charge when there is a service being provided. I guess that's what I get for using the MLB's handling of my subscription as a reference point. Suffice it to say, I will be cancelling my subscription.

The app takes forever to load, why not cache content so I can see something while I wait. Slower than a Yao Ming fast break. Even on a good WiFi connection this app is all about the waiting...

Every time I go on the app, it always has the wrong date or week 🙁 please fix this!

The app is great. I can deal with the advertisements but the videos are always in poor quality and there is never an option to change the quality. Every time there is an update I assume this problem will be solved but it is as if you are not aware of the problem. So please fix it.

Don't download it!! It will makes ur phone super lag, lots of bugs and will slow ur apps down!

I want to cancel the pass and I didn’t authorize a renewal payment. Please refund me the payment and stop he renewal Yes it was resolved. Thank you.

Automatic renewal through Apple store should automatically stop once the regular season is over

If you’re a real nba fan then don’t cut the cord yet ! Because just when you need to watch your favorite team play , that game is blacked out. Also streaming from your wireless device is awful. I’ve never watched more than a few minutes before the app stalls for some reason.

Hands down most frustrating company you could ever imagine dealing with. They have no direct line for calls if you ever have a problem. You have to send an email and then wait a few days for them to say that “unfortunately there is nothing they can do”. With those kind of responses I can see why they won’t pick up the phone. I only bought the league pass to watch the playoffs and couldn’t get any games to play. I would click on the game and it just took me to an add for buying NBA crap. Who ever runs this department has no love for the game or the fans. I have bought 2 seasons of league pass because I love this game but will have to find some other way to watch. SAVE YOURSELF THE EXCRUCIATING PAIN AND DON’t THROW YOUR MONEY AWAY ON THIS.

I want to cancel the pass and I didn’t authorize a renewal payment. Please refund me the payment and stop he renewal

Requires IOS 10.0. My iPad can't install IOS 10.0. App Store says I can use older version of NBA with IOS 9.9, but App won't open. Keeps trying to install new version of App. Update: NBA app works great on my new iPad mini! Excellent app!

This was the first time I purchased the league pass and sorry to say this but I was very disappointed. I had a lot of issues with the video streaming quality and also called customer care several times. I was promised a refund and never received a response. I also use the android app on my Sony 4k tv and there is a lot of inconsistency between the iOS and Android version of the apps.

The camera views on the app are all trash. There is no option to just watch the actual game in regular camera mode.

this app crashes over everything. the refs decide every game anyways so just delete the app tbh.

Just recently i haven’t been able to see the scores. I see the times, everyone’s minutes, even their field goals; just no numbers

Just add it already

Add iOS Widget functionality. The ability to see league wide scores from the widget screen.

I want to like this app but the delivery of the game highlights are terrible. The videos are so pixelated that they are impossible to watch. Also, no matter how many videos I want to watch, there is a 15 second ad before each one of them. The NBA might want to partner with or buy the technology from MLB Advanced Media.

How stupid that in no spoilers mode right after you open up the app to find and watch your game, it always shows recent news on main page which always tells you a winner. How dumb is that? Very disappointed and upset

The playback on the videos are horrible!!!! The NBA has to do better job!

The app’s local time setting only changes the time and not the date in locations with different time zone which affects the date of the game. in the app under setting there is a option where you can choose “local time” for those out of US. Turning this option on shows the game time in the local time where the user is located. How ever the app shows correct local time but it doesn’t calculate the date. ex) 5/2 19:00(est) game should show as 5/3 08:00(korea) considering the date difference.not it shows 5/2 08:00. does this make sense?

Now gives me the "great news there is an update available" Downloaded an older version because of the ios, tried to open the app "great news bla bla" back to app store. The loop circle.

So, i subscribed to team san antonio spurs which means that i have to pay monthly subscriptions (note that i could only watch spurs games). The reason why i gave a one star is because they still charged me the fee even though the team have lost and i cant watch anything now. They should not charge people who cant watch anything.

Ok this is a decent app and all but I can NEVER see the scores because it takes so Long to refresh. I literally can be 2 hours in the game and still see the first quarter scores. Also, your articles are not that good and don’t offer interesting thing like the nfl app

Ads would load in HD right away while it takes a minute for anything else to switch to HD (running on Fios with 900/900 speed!) so if I watch a 2-minute video half of it is unwatchable. Ads again- do I really need to watch 30-second advertisement EVERY time I watch something???!!! So I watch a 20 second "best assist of the night" followed by a 30-second ad followed by a 15 second"best dunk" followed by a 30-second ad... You get the point - it's ridiculous how greedy NBA app became. And there are way too many broken links where the video would just not load at all.

It was really nice to have the option to not see game scores and thus watch a game without spoilers. I don’t know why you idiots changed that for the playoffs. Get those stupid headlines off my front page and quick ruining my game watching experience.

Hands down most frustrating company you could ever imagine dealing with. They have no direct line for calls if you ever have a problem. You have to send an email and then wait a few days for them to say that “unfortunately there is nothing they can do”. With those kind of responses I can see why they won’t pick up the phone. I only bought the league pass to watch the playoffs and couldn’t get any games to play. I would click on the game and it just took me to an add for buying NBA crap. These games were not live games but almost a week old or older. Live games are blacked out for 3 hours. Who ever runs this department has no love for the game or the fans. I have bought 2 seasons of league pass because I love this game but will have to find some other way to watch. SAVE YOURSELF THE EXCRUCIATING PAIN AND DON’t THROW YOUR MONEY AWAY ON THIS.

Love the design and user experience. Especially the playoffs section

Absolute Stupid

The app works well for me. I like how few commercials there are. Being able to watch even during the playoffs is huge. I have no trouble casting to chrome.

The ads consistently load in full HD quality from the start, but when the video I try to watch loads, it starts in 240p and sometimes takes half the length of the video to buffer to a quality that makes players numbers on their back legible. I know this has nothing to do with wifi speed and it's very frustrating that they put more video quality emphasis on ads instead of what we got the app for. Everything else about the app is mediocre.

This function was available on the old version, and I have no idea what they cut it off. Hope it will come back.

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I was totally into NBA league pass for some years or so every year it seems like there’s less and less games available on the league pass platform. Black out this black out that. NBA tv There so many games now that are blacked out or on NBA TV it’s not worth the $200 for the NBA league Pass this will be my last year Fool me once shame on me. If this is in fact the NBA’s platform to view the games you guys own I don’t understand how I can’t watch every game at anytime black out or not or if it’s on NBA TV?

You can see from all the 1-star reviews what a waste of money it is to subscribe to the games. THE FEED IS CONSTANTLY INTERRUPTED and you have to shut the app down to get it back. And, yes, my internet speed is fine. All other app feeds work well. Even worse is the fact that you can’t watch any games that are on NBATV unless you subscribe to THAT. Any videos you watch for highlights start off with poor quality and you have to mess around with rewinding, etc., to even get them to be watchable. The NBA should fire this developer and hire people who know what they’re doing. I definitely will NOT subscribe to this again.

I use this app dozens of times a day. It’s very well done except for the number 1 feature: streaming. Streaming live games, especially on the AppleTV is sooo finicky. It rebuffers poorly, some times it just hangs and you have to restart. It makes following live games really tough. What’s the point of buying a league pass if you can’t watch the games live and have a good experience? I want this app to be great. Fix the live streaming of games, particularly forward, rewind, pause, and rebuffering.

ON THE APPLE TV APP — 3RD GENERATION When you hide scores on the Apple TV app, the app still shows you the updated record of the team next to the dashed out score!! So stupid. Any fanatic, which you would be to buy league pass, would know whether they won or lost by looking at the new record. HIDE THE RECORD TOO, dummies!

Video quality is really bad on the app, been a few years and does not get better

I have this app in several devices, Roku 3, Amazon Fire TV and iOS 7 and the have is not consistent, transmission cuts suddenly, the UX/UI is rubbish, seems lame like if it was done by 10 year old, I used to like when a few years back you were able to watch the game right from the site. Anyways, I pay two years in a row for the NBLP and Ive been disappointed, just because games doesnt run smoothly and I upgraded my internet to 150mbps. I dont watch any other sport besides basketball reason why I keep this app other wise ill be done using it.

It works alright but I don’t get why you can’t click on players and get their stats for the season and career from anywhere.

The ads before a 15 seconds highlight is always 30 seconds. I understand the sponsorship but if NBA is taking this much money at least make a better official app.The overall experience is just not good.

How many ads do I have to watch just going through one game’s highlights? 15-30s of ads on average for every two short videos each in less than 15s length. That is ridiculous, awful user experience

Trying to see game stats for active games no longer functions. The box score for a team flashes, then the game preview is loaded. Don’t update until this bug is fixed. Update: bug has been fixed. Box scores can be viewed for active games.

It could be much better; it needs some improvements. The games cost money to watch and the highlight plays are just seconds long and they’ll say “Must watch” or “Highlights” and they’ll show you one or a couple of plays. They don’t show much enthusiasm either. You can’t send replays they post. If you like basketball a lot, enough to pay for time passes to watch games, and you can’t watch it anywhere else, then this app is for you. If not, Adios!

What happened to the old format where you good see past seasons player stats? That was much better and you should change it back to that

This latest update on 4/5/2018 has ruined the app for me! I can no longer follow the box score of the games in progress. Not sure what this update was supposed to fix or enhance but it ended up doing neither for me. I may possibly delete the app.

The app is poorly made with a lot of coding errors. Things like not being able to click on the player names on the stats page to go to their profile are very simple changes that could be made to greatly improve the app. I am having an issue right now with not being able to open any games that are live to look at the box score. It flashes back to before the game for some reason. This is unacceptable for a $200 League Pass subscriber.

So now we can’t see the box score? Nice bug!

I can no longer view the box score to see whose playing and what their stats are. Really annoying. Why remove it?

Trying to get stats on a live game and it keep ls saying the game is in pregame ... horrible. What's going on with this app?

Trying to see game stats for active games no longer functions. The box score for a team flashes, then the game preview is loaded. Don’t update until this bug is fixed.

Too many bugs with a lots of ad.

I was totally into NBA league pass for some years or so every year it seems like there’s less and less games available on the league pass platform. Black out this black out that. NBA tv There so many games now that are blacked out or on NBA TV it’s not worth the $200 for the NBA league Pass this will be my last year Full me once shame on me. If this is in fact the NBA’s platform to view the games you guys own I don’t understand how I can’t watch every game at anytime black out or not or if it’s on NBA TV?

Something in a recent update broke this app I can’t use Siri to find scores anymore

Decent when watching on iOS device but super pixelated when Chromecasting. The NBA PS4 app is equally terrible. In 2018 this is totally unacceptable. The NBA should have more than enough resources to get this right.

When I need to check yesterday’s game it doesn’t show the score it just says final. All that money and they can’t make a decent app? Also the video quality is terrible.

The app’s local time setting only changes the time and not the date in locations with different time zone which affects the date of the game.

This app is great for scores but it’s lacking real organization. Look at the NHL app. Overall an amazing app but a few touch ups is all needed! 🏀

You cant use the app for more than 3 days without having to update it. All some people want to do is check out a few scores and box stats, but you have to update the app every other day just to review simple functions

There is no response after click the watch button in the iPhone.. extremely disappointed...

tried repeatedly to sign in to my account (which works fine on my Macbooks) to be told each time that the log-in is incorrect! Even tried deleting and reinstalling; same rubbish.

If you have NBA league pass or are just a huge fan, this app is perfect. Tracking the schedules, scores, and standings at a touch. Finding out when and where the game is at, and even watching or listening direct through the app is great. First time I have listened to an entire NBA game in YEARS this year, and it was fun. Really love the app. I hope they continue to Improve it and let fans utilize this at no cost. Was one of my favorite seasons in years! Both great products, the league and the app.

As far as stats and rankings go, I love going on this app to find things out, but when it come to graphics “it SUCKS”!!When there’s a big play all I see is a big blue for the videos. Pleas fix this😁

Too many games block and during the 2018 playoffs the rerun did not work. Contacted NBA and they wanted you to order next season! I want money back!

Good for watching games but sometimes it’s stupid they don’t broadcast the game. It’s the app FOR NBA! But great quality and news, etc. But in replays the quality is blurry at first, causing to miss the whole scene unless there’s a replay replay

Totally got robbed, it said it was going to bill me one time when i bought it even after i deleted my payment information it still renewed, now i cant download anything off of itunes , why apple? Plus you cant even watch all the games like it said you could, most of the rigged games you cant watch becuase its so rigged

Game is currently being played but this is stating the game will start at 8 and it's now 8:45. Why doesn't this update like the old versions? I have to go into the game to get the actual score. Horrible. How much does he NBA make per year? And they approved this?

I loved the app for the first part of the regular season, but the last part and the playoffs have been blacked out. Paying for app last two months and got to see 5 games....

Cuando pongo los video para ver todas las repeticiones del juego el video se ve borroso e borrado la aplicación y e vuelto a instalarla y nada sigue igual

Real good

For a national league big business league, I was expecting a well put together application. It works but is buggy, slow, and seems as if it was built by a novice. Disappointing but functional.

My promblem is still there I would have rated it 3 stars but its improvements are good not the best i have seen. Its giving me a red screen its hard to see the game on this app.😑

El año pasado me suscribí a NBA TV. Resido en Rep. Dominicana. Lamentablemente cada vez que quería ver un juego aparecía un letrero que decía que ese juego no se podía ver en esta localidad ( black out game). Para colmo ese juego tampoco lo estaban dando en TV. Como no recibía el servicio para el cual me había suscrito lo tuve que cancelar. Hace varios años estuve suscrito y pude ver los juegos que quería. Ahora ni los dan por TV ni se pueden ver por NBA TV debido a los blackouts dates and games. Considero que la NBA está perdiendo mucho dinero y suscriptores por no prestarle atención a este asunto. Tengo varios familiares y amigos que pasaron por lo mismo.

I use this app on my iPhone X. The set up is great, the look is great, it’s pretty great. BUT...the scores don’t refresh for a good while after opening, there’s no way to click onto the teams in most pages to get more info on them. It’s a disappointment. I often have to close and reopen the app because the scores won’t update

Everything is fine except for the fact that the final scores on previous games right now during the playoffs do not appear when looking at the schedule.

Just a horribly organized app.

Love this app!! Especially TNT OT so I can watch the games sometimes. I don’t have cable so it’s cool watching the games every now and then

There are no scores or stats of any kind for the entire Cavs v Pacers series... Not sure if there was an update, worked fine during regular season.

The set up is great, the look is great, it’s pretty great. BUT...the scores don’t refresh for a good while after opening, there’s no way to click onto the teams in most pages to get more info on them. It’s a disappointment.

This apps needs support for universal links. That way when you search for a player’s stats in Spotlight or Safari, the links open within the NBA app.

Everything is pretty good. The replays runs pretty good but I don’t live in the US, I live in south east Asia. so the time is different here, but when I turn on the “local time”, it does not change the time it only says “TBD”. Which is kinda of annoying because now I have to search up every single game individually on google. The playoffs are starting tomorrow and I really hope this gets fixed as soon as possible. ———————— By the way, I did not purchase any league pass ( US league pass, international league pass, neither of them). But before, I did not purchase any league pass and the time for the games changed itself. But now even if I switch on ‘local time’, it does not change. I don’t know why this is happening.

Can’t give this app or the league pass much good praise. The app by itself offers nothing more than other better sports apps. I have the app for the league Pass which I have purchased for last three years but it’s my last year. Nearly all of the best games, and the division leading teams, are blacked out now Except when they play the worst teams in the league. Playoffs are 100% unavailable, there’s not even an option to buy a playoff package. Better get cable, which begs the question why get the league Pass?

Instead of being sorry fix these minor issues. PLEASE!!!!!

If you like the NBA then you’re in for a treat with this app

Love the App, great game content and options. One of the options I lived was hiding of the scores, so imagine my surprise when I turn on the app after updating to see how the outcome of the game played out. Very disappointing

The UI is ancient. Its like a couple of Android developers trying to build an NBA app. What is that chunky box doing at the bottom? Why can’t u have cards that u can swipe left or right on. Why do 1.5 minute videos have their own similarly long advertisement? Mobile applications are not the same as websites and this application adds zero value to the NBA experience. I’d rather watch the highlights on YouTube which has skippable advertisement, look at the scores on Google/Siri or umpteen other sources without the chunky UI and get notified on game starts via my Facebook Messenger. This application is bad to the core. Delete your code, fire your developers and hire a good company to build your application.

Can’t even log into my league pass to watch a game that played 12 hours ago.

Only complaint i have is almost every other time I open the app I have to do an mandatory update. Which can be cumbersome when I just want to check scores quickly. Otherwise it’s solid.

Paid my subscription, saw one game and then unable to bring to get to the selection page - rip off

I love being able to track player and team stats on the go. It’s also really cool how you can look at tickets. I think it needs some performance upgrades because it go be a little glitchy and a little slow at times. Also, the video recap never works for me. Overall, solid app.

I decided to subscribe to league pass when I saw there was a monthly option. I sure am glad I did. My boys and I were able to watch nearly every game and we loved it. We could choose between my iPad or our tv and when out of the house we could watch games on my phone. It’s like Netflix but with the NBA. It was an excellent season and we are very pleased with the league pass service. We will be subscribing again next season. The only thing that bothered us was the blackouts for nearby teams. We don’t have cable or access to games that aren’t on TNT, ESPN or league pass but three teams nearby were blacked out due to location. The closest of those teams is 8 hours away and the furthest is 14. We couldn’t watch those games even if we did have cable. I wish that could be changed.

95% of the time the app runs smoothly, the other 5% is infuriating....scores get messed, when watching league pass the screen doesn’t flip properly when I rotate the phone.

This app, along with NBA.com, is so bad I feel like I’m in 2005 every time I use it. Between all the bugs of videos not loading correctly or formatting not working out right it gets to be cumbersome. NBA.com is even worse (for example not letting you skip ads if you are not live and the bottom toolbar doesn’t hide 90% of the time) but the app does try to keep up with the poor development of the website. Many times I have lost entire quarters or halves to pressing forward ten seconds and having it randomly jump forward 20 minutes. In the end though, they have a monopoly on NBA broadcasting and it’s not like I can use another app to watch the games. I would really appreciate getting some actual programmers in to fix the app and site but they won’t do it because either way “they already got our money”

Why do you need to update to open the app? Its a waste of data.

This is a very lame app. Completely unreliable. Tried four games but they were all unwatchable: endless buffering; jumping forward and back in the game timeline; hanging up and screen going black in the middle of play. Unsubscribed as quickly as possible.

I want to love this app, the concept and everything is there. Come game time, doesn’t matter if you’re streaming on Apple TV with a wired connection or using cellular on your phone watching the game; count on it freezing, count on it working for 15 minutes then all of a sudden it fast forwards 30 seconds, and you can always count on finding out the final score before the games over (maybe there’s a delay that’s part of the deal??) anyway most games can be watched but I always have to force close the app 2-3 a game due to freezing. Judging from all the other reviews it’s not just me, please fix it!!!

Everything is pretty good. The replays runs pretty good but I don’t live in the US, I live in south east Asia. so the time is different here, but when I turn on the “local time”, it does not change the time it only says “TBD”. Which is kinda of annoying because now I have to search up every single game individually on google. The playoffs are starting tomorrow and I really hope this gets fixed as soon as possible.

The iPhone and the Apple TV app are constantly having issues connecting and starting streams. In last night's Denver Minnesota game, IN OVERTIME, the stream suddenly jumped to halftime... Then gave error after error trying to restart... Not the best experience when you dropped $200 on a League Pass subscription... And not the first time that sort of thing has happened. And don't even get me started on blackout games... If I pay $200, NOTHING should be blacked out...

I downloaded and installed the app so that I would get the game results including quarter by quarter scores. I was surprised that I am unable to do that. Why can I not get quarter by quarter scores from this app?

Whenever I log into the app in crashes and kicks me out! I can never see the Rockets play! And it is a little glitchy!

Ur mom gay

Have to reset the stream every few minutes. Very annoying.

This app has gotten better with edited replays faster after live game but streaming is still poor during live games which is the draw of sports.

7 dollars per video

I purchased this in the fall of 2017. I can watch about 5 minutes of a game then it cuts out and a blue ring spins then it will cut to a black screen. I have called, online chat, and emailed support for this problem 6 times this season. Nobody can give me a reason why it does this. They tell me each time that some one will contact me by email. I have never received this email. They tell me that it might have gotten lost in my spam but it’s not there. These people are out to take your money and do not care about their customers. Please don’t not buy this awful product. They must have the worst programmers and software employees. Tonight I had to uninstall the app twice and now I can’t get it to download. Now they will respond telling me to contact their support team. I still have all my reference numbers from previous calls so they can’t deny that this is happening. Do not buy league pass!!!

I recently purchased an IPAD and was excited that I would be able to use my League pass subscription to watch games so that I didn’t have to constantly use my phone. To my dismay, I learned I can’t watch the games on my iPad. Not sure why when my iPad is not just the WiFi version but the version that uses data. Why allow the device to download the app and not be able to use it to its full capabilities. The app on my smart tv does not work, it constantly says the game will be back shortly, but when I look at the app on my phone, the game is in progress. The same with my Xbox. And before anyone says it’s probably the WiFi signal, it’s not. It streams just fine with everything else. Also, if you have NBAtv with your cable subscription, or have the league pass subscription, you should be able to watch games that air on that channel. Sometimes you’re not home to watch it on tv and should be able to take advantage of the high price you’re paying anyways. I will most likely discontinue my subscription after this season. It’s not worth the money anymore.

The app has a great concept but what they don’t tell you is the fact that you can’t really watch 9/10 games live. Most of them you have to wait 3 hours. And by then I get a notification about who won. Overall don’t waste your money on a massively delayed stream.

I can see every score every where!!!!!

This entire season, the app completely fails to function the way it’s supposed to on all of my devices(Xbox one, iPad and 3 month old laptop), except my iPhone 6s, which makes no sense as it’s my oldest device. I’m a techie, my software, apps are always up to date and I have high speed connection, but the app is always lagging, which really takes away from the experience as I have to watch it on a REAL small screen.

I’ve used this app for years, mainly to look at game recaps. Every time I look at a recap, it is very blurry and unwatchable despite WiFi and perfect service. After countless updates, I would think the issue would be fixed. I now rely on YouTube for game recaps. This is the official NBA app... fix it!

How You have to download the game before you watch the game

If I weren’t such a basketball junky I wouldn’t even bother. Slow, empty links, the video feeds for the games have to be reset every 5 minutes. You’d think a multi billion dollar industry like the NBA could give the fans a good app.

Please fix it when you watch videos it’s veryyyyyy badddd quality!!! ASAP

Why?!?!?! Why do you guys have blackout restrictions. I live in Rhode Island and want to watch my favorite team play, the Celtics but NOOOOO,

If you I considering paying for a live NBA package there is a massive downfall. Half the games you paid for, if not more are blacked out due to broadcast restrictions. Most the time I find myself using other last television apps to broadcast the games due to the on consistency of this app.

You allow users to download games to watch when offline yet the app has an issue when you are offline. I think a slight redesign is needed. Update-I got a response from the “developer “ and clearly they didn’t read anything I wrote. The response had nothing to do with my issue. For that, rating reduced! Great customer sat!

I’m paying for the League Pass and the last thing I want to listen to is the apposing team’s color announcers. You black out my team announcers on certain games and I hate that! I DO NOT WANT TO HEAR THE APPOSING TEAMS ANNOUNCERS!!!! CRAP!

ON THE APPLE TV APP When you hide scores on the Apple TV app (and I think the Android TV app) the app still shows you the updated record of the team next to the dashed out score!! So stupid. Any fanatic, which you would be to buy league pass, would know whether they won or lost by looking at the new record. HIDE THE RECORD TOO, dummies!

Can someone explain to me how I have 160+Mbps connection and still the app can’t play for 1-2 min w/o freezing for 1-2 min on Apple TV. Makes it unwatchable, which reminds me, why am I paying for this?

Frequently the app doesn’t connect and closing out, reopening or even deleting the app and reinstalling doesn’t work. Makes it kind of useless. Also, the league pass login puts you in a loop to nowhere.

When you hide scores the app across all platforms still shows you the updated record of the team next to the dashed out score!! So stupid. Any fanatic, which you would be to buy league pass, would know whether they won or lost by looking at the new record. HIDE THE RECORD TOO, dummies!

When my favorite team was playing in a tight double overtime game, it tried to go the the play by play section to see what's going on, but it said it was pregame even though all the other games around it had the final score on it. Please fix this otherwise I'm getting espn. Edit: it was the nuggets vs heat on march 20. Edit: thank you so much!

I’ve purchased The NBA league pass and it work wonders on both my iPhone and PS4. The one major flaw in my opinion unless I’m missing something is that fact that when a game is on NBATV. We’re out of luck when it comes to watching it on mobile or even PS4. I don’t get why we can’t just sign into a cable provider and watch the game on mobile. It’s funny how you purchase nba league pass yet they block you out on their own channel.

They blackout all games that are shown on NBA tv or on their competing networks. In other words, you are going to miss a lot of live games if you rely on the pass.

So I live in Hawaii and I am avid Houston Rockets fan and directv mainly shows the west coast games. I decided to pay for nba league to watch the rockets but dang, games are blacked out especially on weekends when I truly get to watch the games. What is the point of paying for a service just for the service to not work? Although I have directv, I do not and should not have to rely on that company to provide me the ability to watch a NBA game. Pick your game up NBA league “hit or miss” pass. Is there a fix for this problem? I will let you provide an answer.

Can’t stream on 4K or regular tv smh

Doesn't work on older iPads. My iPad 2 stopped updating around 9.3 or so and this app doesn't support it. Trash.

When my favorite team was playing in a tight double overtime game, it tried to go the the play by play section to see what's going on, but it said it was pregame even though all the other games around it had the final score on it. Please fix this otherwise I'm getting espn. Edit: it was the nuggets vs heat on march 20

Can y’all please optimize the app so that the videos fits full screen on the iPhone X. PLEASE!!!!!!!!!

When my favorite team was playing in a tight double overtime game, it tried to go the the play by play section to see what's going on, but it said it was pregame even though all the other games around it had the final score on it. Please fix this otherwise I'm getting espn.

The app is great for scores and news around the NBA. You can have it on your phone as well as stream it to your TV. You can watch games you may have missed, which is really nice because you don’t have to record it. The problem I have are the interruptions and buffering, which usually becomes more severe in the fourth quarter. Initially I thought it may be my WiFi but the problem presents itself on several different devices using different networks. So that narrows it down to the app. Hopefully they get this fixed.

it’s 2018 and the game recaps are all blurry. unwatchable.

The NBA app makes it look easy to “upgrade” to all-league access (beyond the one team I currently subscribe to) but when I try to do so I get a message that I need to call NBA League Pass support...they even give you the phone # to call. When you call the provided League Pass phone #, the agents say you must call “Apple” or “iTunes”. I emailed NBA League Pass seeking help. They also say that I need to contact Apple. Does Apple even have a customer care #? Not sure how Apple will help with in-app functionality but maybe when I have a spare couple hours I’ll try finding someone to speak with at Apple. Hmm.

My biggest annoyance is that I live in Vegas so I don’t get any LA games because of blackout restrictions. I will say I understand that, it’s the fact that I also get black out restrictions on Sacramento games but not on Warriors games. Not sure who is to blame with that but it gets pretty frustrating. Also why would nba league pass black out nba TV games? Change these things and I’ll continue to pay my subscription but right now not looking to pay again next year.

Too many

I think that the league pass is to expensive and how you NEED to spend 30$ a month even if you only want to watch ONE game that month

Paid for this crap and can’t even watch the games due to a “blackout” waste of money I’m not paying for this no more

Cool 😎 you can choose your favorite teams

Overall I am happy with this subscription and APP on my Apple TV and on my iPhone. The interface is smooth and the video quality is superb. The mobile view is a great feature, and I LOVE the backboard camera views when available. I also love the no-commercial Premium option. Watching timeout festivities in the stadium is actually quite cool. This would be a 5-star App if the following happened: 1) Please allow for split screen to view multiple games at a time (Not mandatory on iOS, but definately needed on TVOS 2) Please allow access to older content. I would love to go back and watch some classic matchups going all the way back to the 80s. I beleive this used to be a feature in the past (maybe even as early as last year). I would like to see this available again. Users who buy the League Pass are your biggest NBA fans, feed us.

The App appears really smooth and worth the subscription, but I want to suggest a full screen setting for the iPhone X. This will cause me to add additional stars for a five-star rating. I am frequently on the road and would enjoy a full-screen experience. Thanks

I have used this app for years but the video quality has gotten worse. The first 10-20 seconds of a video is always blurry and at first I thought there was an issue with my phone. Even under the perfect signal conditions I am unable to see a full clear video. Is there going to be a fix for that soon? My friends all have the same issue. Download speed is 97.1 mbps upload is 10.9 mbps and ping is 11 mins. I haven’t looked at any archived games yet.

App won't even open because there's a new version... Except there isn't. So amazing. Lol

If I could make it through one game without the feed freezing, I might give it better ratings. Persistent issue throughout multiple platforms (appletv, iPad, iPhone, ps3, ps4) even with gigabit Ethernet. I ran the speed test as requested during one of the freezing episodes. 367Mbps download 356Mbps upload and 8ms ping.

I have used this app for years but the video quality has gotten worse. The first 10-20 seconds of a video is always blurry and at first I thought there was an issue with my phone. Even under the perfect signal conditions I am unable to see a full clear video. Is there going to be a fix for that soon? My friends all have the same issue.

This app is soooo up and down. Your better off purchasing YOUTUBE tv. Cheaper. Plus I’m not forced to watch the opposing team, due to the Houston Rockets game always being in F&@$!?& Spanish. I LIVE IN AMERICA!!! So go figure. It’s not even a option. Disrespectful to me and every one who watches and buys NBA. I think I’m switching back to NFL. I have always been a rockets fan to. I go to at least 7-12 games a yr. Plus our Xmas was based on NBA presents. No anymore. Plus you have to stay in the app. Once your out of the app. You have to start the game over again. Plus these pos try to tell me there is a option on Spanish for the Rockets. NO THERE IS NOT. YOU FORCE PROPLE TO WATCH THE OTHER FEEDS. YOUTUBE TV is BETTER. Plus you keep emailing me on the 2 low grade teams play. Telling me and bragging how it was in English. Let me tell you. It was the only 2 games in English. What about the other games. Get your priorities correct. Or lose a half of country over some wet back ish. YOUTUBE or PLAYSTATION VUE IS 100 percent optional. I can watch my ROCKETS game without all the rockets bashing of the other team. This site is hypocritical and flat out liars. Make that ish optional. Not forced. NBA should stand for NOT BOUT ANYONE!!!! But money. Don’t email me back support!! Nada you can say will be true.

If I could make it through one game without the feed freezing, I might give it better ratings. Persistent issue throughout multiple platforms (appletv, iPad, iPhone, ps3, ps4) even with gigabit Ethernet.

Kudos to NBA for restoring the audio-only subscription after I’d complained in the 2017-18 app review. The League has wonderful radio play-by-play announcers and analysts in each city and they all make the fan experience unique in pro sports. It’s a joy to listen to the drama of every slam, crossover, and swat of the basketball; NBA radio talents link the listener to the game and all its intensity in a way that video experiences cannot, almost like we can hear more of the game than we can see on TV. So, thanks NBA for listening and connecting fans everywhere to the game we love.

Sends me back to App Store to install update.

I like being able to get scores and see video recaps. But your stats section could so much better. Can only see current season. Should be able to see career stats and individual seasons. Can't click on an individual player from stats lists either. Learn from the MLB app and then you'll have an improved app.

I have a league pass. App allows me to sign in successfully with the league pass, then tells me I need to buy a league pass to watch a game. Then I am blocked. Frustrating and useless.

I hate it when there is a new update and you cant use the app until you update the app

why it says i enter a wrong username or passcode when i sign in via iPhone but it’s works via macbook !!!!!!! btw i canceled my subscription 😏💔 smh

Terrible

I have been using the NBA app for several years, and enjoyed it. Recently, I've noticed that the video quality is terrible. What is super annoying is that the video quality for advertisements is perfect, but game footage (recaps, top plays, etc) is blurry. The advertisers would never stand for blurry video and neither should we. Treat us with some respect! This happens on my iOS phone as well as my iOS iPad. Both have the most recent iOS software and the most recent app version. Please find a fix!

It made me upgrade last wknd and tonites late games were not reporting scoring in any semblance of sync to the live action

I just missed the end of a 1 point game because it froze. My internet was fine otherwise, so it must have been on the NBA’s end. When it works, the app is alright.

One of my favorite apps you can watch half the games on the app and it is really good!

How does this app not work on any off my iOS devices after watching all season? App is crap paid too much money for this inconvenience.

So much fun ..sad no one

After the all star weekend the app shows the games from Monday 19, but with today’s date .. I can’t see who is playing today.

I emailed the support team and I never got a response. I want to change my league pass package. Also, are the playoffs available to watch on the league pass?

I love the NBA so much, they do so many things right - why is their app consistently the worst? If it isn't one, it's another. It's telling me now there's an update but the app has been blacked on me since the All-Star break. The website and league pass are always acting janky too. GET. IT. TOGETHER.

When I’m trying to watch games on my phone or tablet, can’t watch them . I have the League Pass. Very disappointed.

App videos keep saying now playing after ad and will not play. This has happened multiple times where i cannot view a game recap because it just gets stuck

Another app that crashes all the time. I love the app, but half the time it is useless specially for videos. You would think they would be able to create a stable app with the money they get from NBA.

More adds, very poor video quality, except for the top teams. Funny how that works. How can a decent app be turned into a bad one? I’m giving up on it.

Whenever I try to watch a game recap the video won’t load. Some videos load and some don’t. Please fix

The app here is very bad. Constantly serving very low quality video. By very low quality I mean not just not being able to see the players faces but even the numbers on the jerseys🤣🤣🤣 Seems to me the nba are resting on the laurels of record breaking revenues. This app is doing what it can to make me love nba hoop less. I have tried it on a dozen different high speed wifi connections and it is the same. So, clearly, a server issue.

No videos will play on my phone, iPad, or Apple TV. I have a very reliable internet connection yet to no avail.

I love watching the games and love the game of the nba players, but whenever I try and play a game recap, it shows me and ad, then crashes and won’t let me watch any of the games. This just started this week and it’s not changing. Plus the video is blurry for a little bit then it gets cleared after a while. Please fix this please so I can go back to watching my games

Video highlights and clips will not play!!!!!!

Attempting to scrub back and forth while casting games to a display continues to be one of the must difficult experiences with in app video playback I’ve ever had. It makes rewinding to catch something you’ve missed, or attempted to bypass a commercial a task so difficult you’d rather not even attempt.

Why is it that either on my Phone or TV every minute there is a stuffer or it goes to low quality?(I have an IPhone 6s and PS4 for the TV both on WIFi with speeds of 80mbs and higher) During the 3-point contest the screen when black for 5 seconds at one of the more important parts. App need to be fixed. Also WHY IS THE CAMERA ONLY ON THE PLAYER FOR SOME OF THE CAMERA ANGLES for 3-point contest, I want to see the makes not just the player! And even why is there not any type of SCOREBOARD TO SEE THE MAKES AND MISSES. Makes me so mad. Tried every camera angle (Bearing through the stupid ads when I PAID FOR THIS SUBSCRIPTION) and nothing works. I'm tempted to never watch from this app every again. PLEASE FIX OR DO SOMETHING ABOUT THIS APP.

This Is by far the best app for anything NBA being in a fantasy league I love bouncing back and fourth between live games on league pass and being able to catch highlights for all the games I miss

Its bad

The iPhone X has been out for months and the NBA still hasn’t managed to get league pass to fit the screen. Feels like you’re watching on an IPhone 4.

Use this for watching the game recaps, and skimming quick news videos. Then for the gossip, mini highlight vids, and other extra stuff, The Score app ;)

I have the last version of the iPhone software. According to the Apple Store I can download the last version to be compatible but when I open the NBA app it says I need the latest version

Can’t watch local or nationally broadcasted games and those are the good ones. I bought this app to see those games at will but you can’t. That’s annoying. If I could Return for a refund I would

A video add pops up every 5 seconds when trying to scroll through the news feed. I’m deleting this app in 5, 4, 3, 2... ***in reply to NBA app’s question... as I clearly stated, scrolling through the news feed. You’re aware the app has a news feed called “top stories”?

I liked using this app to keep up on scores of games that I missed. But now every tine I try to use the app, an ad flies up and keeps me from seeing what I want. UPDATE: the ads pop up whenever I go to a different screen within the app. It hasn’t happened for a few days, so I’m wondering if it was a fluke. The ad was for dog food.

Bugs everywhere. But hey, the ads always work.

It’ll play the ad with no problem but won’t show any video after that.

The ads load fine and play but none of the videos play. I’ve tried on phone, tablet, roku, PlayStation. Is something up with your streaming? I keeps getting error messages saying something is wrong with my network. If Netflix and amazon are streaming fine. NBA should be able to stream properly.

This app has really gone down hill and so has NBA.com in general. They are getting lazy and not posting timely recaps, nor do they show post game interviews anymore. NBA.com has gotten lazy. Please show the old highlights that you used to including post game interviews. Yalls game recaps have shortened by a full minute too. Again, lazy and not giving quality content to the viewers and consumers of the NBA. Basketball is amazing, the NBA business should not ruin what it’s website/app could potentially be.

I wanted to watch my home game, games for a whole year but of course there is black out and I can’t do anything about this and I have dish and It isn’t on TV and I need help if anyone can help me I would appreciate it!

Full disclosure, I only use this app to watch games that I have paid for on NBA League Pass. With that said, I paid a lot of money to watch games and this app should offer me more. This app is a disgrace, especially with the resources that the NBA has behind it. There are two big issues I have with this app. 1) You cannot start a live game from the beginning once the game has begun. To clarify, once a game has begun, you can either jump in and view the game from its current live position, or else wait until the game is over and then you can watch the entire game from the beginning. The only way around this I have found is to pull up the app before the game starts, and then pause it until I can actually watch it. Which brings me to my second point... 2) the only way to advance a “recorded” (a live game which was paused) game is in 15 second increments. So I have to hit the double arrows 60 times to skip the halftime report. This issue is made much worse when it often takes 15 seconds to load each time you try to advance. And several times I have had the app freeze while paused, so the only way I could restart it was to close the app and then my only option is again, either to watch the game from where it is live, or wait until it is over and watch it from the beginning. I pay $120 bucks a year just to watch a single team play, and this app makes that experience almost unbearable.

Can’t even see the scores or statistics. Quit using this app and just recently got back on in hopes of you guys fixing that but nothing still can’t see scores or statistics. Terrible app

I gladly spend $200 buying league pass thru Frontier. And after two weeks of emails back and forth I’m told I can only watch on my iPhone but not my iPad? How can such a league, so well run have such a trash app? I can’t even watch highlights on my iPad? Supposedly due to app not working with my version of iOS for iPad yet. Also even on my iPhone where I can watch games I still have to watch 30 SECOND commercials before highlights?

It’s a very good app but as far as the updates,it takes sometimes to load ,statistics don’t show up correctly all the time.sometimes it may cause you to delete the app and re download

They need to make improve on video quality its freeze and most of the time its fuzzy overall app its great

Bought League Pass today. Within 5 minutes of purchase I was on the phone with customer service. I learned that you cannot watch games on Samsung Smart TV because of a known issue. They have no ETA on the fix and it has not worked for months.

Love it! But, it keeps crashing on me. I go into the app and it kicks me out!?

App has been grayed out for weeks and the app in the App Store has been stuck on the “update” loop circle. I can’t long hold and delete, so there’s nothing to do to make it work as far as I can tell and I have not been able to use my subscription.

This app hasn’t showed me scores or stats all season I keep updating and nothing is working

Cuts out at least once a minute for me on league pass radio. Just paid for the subscription and regretting every second of it with this poor quality. Can not properly listen to a game. I WANT A REFUND!

Where is Xfinity cable? When I go to the login it doesn’t show Xfinity. Is that coming soon?

I have really enjoyed this season more than the last because of this app. I love being able to text the team logos to my wife so she’ll know who’s playing tonight.

I don't understand why this app is always slow. Slow to launch, slow to load basic boxes, slow to load videos. This happens on fast wifi connections. Add it's littered with ads. Even for league pass subscribers. Devs and Product Managers should revisit what this app wants to accomplish. It should be increasing consumption of NBA content, not antagoinzing paying customers

Current version is worthless - I am a League Pass subscriber but the app will not allow me to log into my NBA.com account (“Error - something went wrong on the server end”) so I cannot watch any games. *edit- after receiving response here I contacted support and was able to resolve this issue. NBA.com had locked my account but had not notified me of this. When I learned that it was locked I was able to reactivate the account and log in. I appreciate the support, my only complaint is that I should have been notified when the account was locked originally. Thank you for being attentive to customer feedback.

Hey, feel free to add a widget to the Today view. Quick view to ALL scores and not just my fav team would be dope.

Inside the app is fine for what I am looking for but the notification settings don’t seem to work. I had them set to only alert me to Celtics start times, final score and exciting moments ... but I am constantly inundated with random league news. I’ve had to turn off notifications entirely because it’s invasive and feels like the app is purposely ignoring my settings.

UPDATE 12/5: PAID FOR LEAGUE PASS, IT STOPPED ALLOWING ME TO SEE GAMES. I’VE DONE EVERYTHING POSSIBLE TO GET SERVICE — NOTHING. NO GAMES, NO HELP, NO REFUND - THEY’VE ESSENTIALLY STOLEN MY MONEY. UPDATE 11/26: paid for League Pass, and IT HASN’T WORKED FOR OVER A MONTH DESPITE MULTIPLE REQUESTS FOR SUPPORT. If you see Adam Silver, tell him League Pass doesn’t work and neither does their customer support!!! UPDATE 11/23: I’ve logged my problem more than once on the website and never got a reply, most recent ticket number is 171117-000819. I added the email to my address book and checked spam folder also. There’s no option to reply so I’m updating my review to include the requested information UPDATE 11/14: I provided the update above, as well as the this ticket #, the same day the app developer requested it and once again received no response. I’m posting it again and changing the subject line of my review in the hope that someone will notice and either fix the problem or refund my money. ——————- I love the NBA and love the idea of following it on the app, but my recent service experience has been terrible. This is my 2nd year subscribing. My access was interrupted over a week ago - I’ve used the “restore purchases” option, contacted customer service through the app and on the website and haven’t received any response. Again, when it works I love it. But if it doesn’t work and they can’t or won’t fix it, they should refund my money. UPDATE: I’ve logged my problem more than once on the website and never got a reply, most recent ticket number is 171117-000819. I added the email to my address book and checked spam folder also. There’s no option to reply so I’m updating my review to include the requested information

There are some things about this app that are good but it’s a little annoying! I wish it would give you more articles/videos about your favorite team not just highlight videos from the NBA.

The app is very quick to update stats and standings almost immediately after games end, but the stats are not comprehensive enough for a serious fan. Player’s points by season are calculated as totals instead of ppg. There’s no ranking for top 3pt %. It’s stupid which stats they choose to include and which are left out. Very lazy for NBA standards and still hasn’t been fixed or updated this late into the season. Best app for NBA but needs to be much better.

This app takes FOREVER to load on my phone and iPad & crashes constantly. I have no idea how an app that was once great is now terrible.

I have a very good and stable internet connection. Literally every app, streaming service, online gaming, etc runs smoothly and quickly. For some reason NBA League Pass app can never ever ever play a full game without a decrease in quality, lagging, crashing, or other things a novice and badly written app does. i cannot understand how a league worth so much money and an application with so many subscribers who PAY for the service, consistently put out garbage. Unfortunately this means i’ve been resorting to using other means of watching basketball, even though i’d rather pay for the services i’m using. This is now the 4th straight season of using this garbage app, and that means shame on me

Misses a lot of the action.

Why dont you offer xfinity as a provider too? It is missing

That sums it up. You can watch on your phone or tablet. Good luck using chromecast

I don't understand why this app is always slow. Slow to launch, slow to load basic boxes, slow to load videos. Add it's littered with ads. Even for league pass subscribers. Devs and Product Managers should revisit what this app wants to accomplish. It should be increasing consumption of NBA content, not antagoinzing paying customers

Current version is worthless - I am a League Pass subscriber but the app will not allow me to log into my NBA.com account (“Error - something went wrong on the server end”) so I cannot watch any games.

Tells you all the reports in the nba really helpful

This app is so useful but the Ads come in crystal clear and the videos are such poor quality at times even with me high end wifi at my job, they are unwatchable. The pricing is quite unreasonable and it surprises me that people pay it. If they cut the prices in half man I would be all over it.

Every time I launch this app all other audio playing stops within a few seconds. Basically can’t check scores and listen to my music or podcasts.

Hard to use. NBA’s app developers should take note from the MLB At Bat app. MLB At Bat provides great statistics and is really smooth and easy to use. On the NBA app, I can’t even click the leading scorers name to pull up his profile. Stupid things like that is what makes me rate this app just one out of five stars.

Free app and you have to pay to watch? I just want to watch Celtics and you got my hopes up. Now I have to check the scores without the experience. I wish I could just watch for free on the free app. I am to gulable

Requires IOS 10.0. My iPad can't install IOS 10.0. App Store says I can use older version of NBA with IOS 9.9, but App won't open. Keeps trying to install new version of App.

So we can see the score on the scores page of an iPad.

But they really need to update the video to zoom in on the X’s

Their latest update fix the stability problem with chromecast. However, the standard league pass package advertise that you can watch classic game prior to this season, a feature which they silently removed. Currently the earliest game you can watch is the preseason of 2018 - 2019. Beware before you pay

Really like the app and the updates it send for you favorite teams or games but the quality of the videos on IOS is atrocious. Can’t see the players or the ball due during highlight videos.

Wonderful app, and keeps me updated to the T.

This is a good app and works well on your phone; unfortunately it is not very compatible with the iPhone X. I was interested in the app because watching videos is great on the big screen, but to my surprise screen does not expand all the way to the edges when watching games. This was a big disappointment for me as I probably wouldn’t have bought the app if I knew it would only be on the small screen. In my opinion this is a must add feature. I hope it will be available soon.

This app used to be okay because it just took forever to load. But I guess a recent update corrected that and now this app is finally on par with either the NFL OR MLB app. I can now skip ESPN and Fox Sports altogether.

If you don't have a newer iPad, don't waste your $. Piece of $h!t...

I had this app last year, too. It stunk last year and it's gotten worse. I don't understand why the NBA doesn't just replicate the MLB app. Would that just make too much sense? This gets 1 star because I can't give it zero. Trying to watch highlights is just a blurry mess. Doesn’t happen with NFL or MLB apps.

The video quality(when it actually works)is ridiculously poor it’s unwatchable come on get it together

The app won’t even update itself to the current date or let me select the date. Wow.

It is great some checking scores or seeing the box score. Unfortunately the really cool part of the app like the game recaps and all the highlight videos are almost useless because there’s so much advertising. You have to sit through full 30 second ad before every single clip. Most of the clips of between a minute and a half two minutes long so you spend a quarter of your time watching ads that are just annoying.

FINALLY But Awesome!

I haven’t run into any problems using the League Pass. It seems to work fine for me. That said, the app does frequently crash and videos are very glitchy in getting them to load. The app feels somewhat clunky to navigate. Overall, though, it works.

Would have loved it but after two months I couldn’t watch a single game of the team I liked because it was in the blackout zone..... what’s the point of getting NBA Pass then.

Please remove the subscription I have been watching some games with the free pass. But it ran out and I really really want to watch games because now I basically can’t even use the app anymore

works like half the time and half the time it refuses my login and doesn't let me watch

Why did my cable company let me purchase league pass but league pass won’t let me link that account? It costs a lot of money to purchase and doesn’t seem right that my provider isn’t allowed.

I do enjoy the app and I’m a diehard supporter of my team. However, I bought the nba league pass for a single team, my team, because I travel a lot for work and I don’t pay for cable, dish, or direct tv... so I thought it was a good idea to buy the league pass so I can watch the games... only problem is, I can NEVER watch a game... they are always blacked out or restricted because of location... so of all the games this season I’ve only been able to actually watch 3 games... so I feel that I wasted my money because I’m only able to listen to games... not sure how you fix it, but if I paid to see the team I want to watch it’s really frustrating not being able to watch a single game that I want to.

Dear, Developers I would really like if you could add a few more. Classic games to the app please respond thank you.

I pay $200 so I can watch the games but 85% of the game are blackout.You can watch the full game 3 days after they play. Bs.

Needs to be fixed

I have NBA TV through my Cable Provider. I don't have NBA League Pass. When I open the Spectrum App I can't watch NBA TV. When I open the NBA TV app there's no option to Watch the NBA TV channel. Will You Guys Add This!

I guess this app does what it says, but seven bucks to listen to the radio broadcast of one game? Pretty pricey.

Love the concept please please fix the streaming to iPhone. The game recaps don’t stream in focus on my iPhone. Espn does. USA Today does. Nyt does. Nba app doesn’t.

I’m sold. I’ll watch anything NBA, but I can’t see scores on their own website. Or iOS app. Or Apple TV app. I want to watch games, but the Apple TV app doesn’t play games for some reason. The iOS app crashes. The website doesn’t render the games right. I love watching highlights. The iOS app is too pixilated to see anything. The website stutters. The Apple TV doesn’t show highlights. I have money to give you, NBA. just do something right and it’s yours. Now I’m forced to watch FOX news for a laugh.

Love the concept please please fix the streaming to iPhone

Paid for this crap and can’t even watch the games due to a “blackout” waste of money man

The app itself is great with updates. However It is very annoying when trying to watch a game or highlights at how frequently the video will freeze but continue play audio. Also many times the video will play very pixelated, the app can improve and should ASAP.

My perfectly good somewhat old iPad stopped running this app because it can't run iOS 10 ... App was "updated" with this new limitation just after paying which is really rotten. The developers are so clueless they push it to get an update it can't get.

With other sports apps like MLBAtBat, I can click on a player and easily navigate to see all stats for every year of their career. This app doesn’t seem to have that capability yet. I like how it connects to Nba League Pass, but overall the interface is just a little clunky.

In the latest upgrade, the app requires OS 10 or higher. Those with older iPads can only upgrade to 9.X. So now I am left without the way I connect with NBA news and the streaming service I paid for. (Can't use my phone because I need to have access to voice/text during games) Thanks for remembering backwards compatibility, NBA.

Would normally watch NBATV with U-verse app with no problem. Was glad to see I could watch on the app but it ruins the experience. Games lag, freeze, and sometimes just flat out crash. Have tried to watch on WiFi and data but just doesn’t work. Wish I could go back to watching NBATV on my cable provided app.

Not to mention why a ridiculously rivalry broken team like GSW is allowed to exist without punishment after they acquire bogie for just 5M. The standard all game subscription is described to have access to classic game, yet they silently remove it. If you pay for it in 18~19 season, the earliest replay you can watch is the pre season of 1819. Next. If you are trying to cast the replay you purchased to your smart tv, apple tv or chrome cast, it will always pops up an error that stops you from doing that. I am 100% certain that it is not a technical bug, since all the free recap videos are casted normally.

What's going on guys! Make your videos able to expand fully on the new iPhones! We don't want to see a square box in the center of our phones when watching a game. We bought these phones to fully utilize our screen size. All other apps are already doing this. It's not that difficult. Follow suit with other apps like sling and Netflix and YouTube it's a simple expand gesture when watching a video or pinching to make smaller. It's a shame after all updates this this not something you have worked on.

I have had so many problems with the NBA App. It starts out fine, but I constantly get kicked out and have to start everything over to watch the game. It say something went wrong. Now that they check your IP address all games for my team that I pay $17.99 a month for are blacked out. I canceled my subscription what a joke!

The app tells me there is a new version and takes me to the App Store where it tells me the app is up to date and says "open" which takes me back to the message about a new version.

The NBA app on the iPhone isn't bad .... But the way you handle videos is horrible. No way to zoom in or stretch the video ....other than that everything else seems to work just fine .... Really need to fix the video screen size issue.... Other company's have done so already

Start of this nba season I was really excited to see how it would unfold because of all the offseason activity that took place. I had bought the nba season pass in the past using my local cable provider and loved being able to watch any game, but due to 1) work obligations and 2) living on the west coast (PST) I couldn’t watch many of the games and the pass held no value for me. I have used the app to watch games as I am out and about and really love how it works— even with the slight delay in timing. What I have found horrible (and some what of a turnoff) has been when I try to cast it to my Visio Smart TV. Each time I do this, it starts out fine and then about 1 min into the casting it cuts off and goes to a blue screen that says “Sorry, Something went Wrong”. Doesn’t tell me how to fix it or who I should call to attempt to identify what the problem is. Just cuts off. This happens repeatedly without fail each time I cast and re-cast the game. If the team could help me fix that, I’d move my rating up a star. Also, my app doesn’t show me any stats or scores. If that can be resolved my, I’d move it one more star.

The subscription grants limited access, both full or team specific. You don’t get national games, you don’t get regional games, you don’t get blackout games. I’ve only got a handful of games since the start of the season. Just download the team app to keep up with your team.

Won't open. Keeps saying. Install new version. Won't install a new version. Junk!

Its a good app but i dont understand why i cant use it unless im connected to wifi. At least thats something ive noticed with me. Maybe its a glitch but it doesnt make sense to me at all.

App is generally OK, but needs little tweaks to make the user experience better. Why can’t I minimize the game screen without it freezing/stopping the game from playing?

The MLB and the NHL app works well on the iPod 5. MLB and NHL apps works on most recent older apple devices like the iPod 5 and older apple iPads but the NBA app does not. The MLB and NHL app gives me the Detroit Tigers and Detroit Red Wing Experience when I open their apps. I just told the NBA app I am a Detroit Piston Fan. So the the NBA app should open the app for me into the Detroit Piston experience but it does not. AC

All I wanted to do was buy one game and watch it, first I spent the $1.99 on the game at nba.com and it told me the transaction didn’t go through, and made me do it again, turns out it double charged me anyway. Then after all that it said to watch the game through the nba app, so I log in to the nba app go to my purchases to activate it and it asks me where i purchased the league pass, I click on the nba.com option and it makes me re-sign in. The app refreshes and nothing changes, I tried countless times and went into my settings for any information to help but there’s nothing! I’ve been trying to watch the game I BOUGHT for 45 minutes now with no luck. I want a refund! I can’t even enjoy my favorite sport because of this bull. League pass and nba tv are jokes

This app is a must have if you have moved away from the team you root for. Only complaint is that if a game is live, the only option is to watch live. With other sports streams you can start from the beginning of the game no matter what time you start watching. If it had this feature it would be 5 stars. Updated - I saw the robo response offering help with my "issue". This isn't an issue. It is a known shortcoming of league pass and a feature that NHL and MLB both have.

It cuts off, its been over a month with the same bug.

Have had to download a few times, am doing it as I write this review. When trying to watch a game on this app they ask which package I would like to buy, I already have on but the IPhone app is not recognizing it and is failing to play any games, they just keep asking what package I would like to by. Why would they ask if it is a free period, why would they if they can see I have an active account. Guess it is a way to get more money, any other reasons I am open to. Just want to watch on my IPhone as well, but looks like you need to pay twice to do this.

This app is a must have if you have moved away from the team you root for. Only complaint is that if a game is live, the only option is to watch live. With other sports streams you can start from the beginning of the game no matter what time you start watching. If it had this feature it would be 5 stars.

Crashes frequently on the iPad 4. Buggy UI playback controls often become unresponsive. And I would like a double tap region target to skip forward and back, instead of having to exactly tap the skip buttons. The XFINITY Stream app does this, if you want to see what I mean.

This is literally the worst app I've ever used. Every year I try and use it and every year they figure out a way to make it worse. Finding information and trouble shooting is impossible. Good luck figuring out league pass before buying it. Just give up NBA

Worst investment i probably i had this for about 3 months now and was only able to view 1 game. They don’t let u see everything and the game i was allowed to wasn’t even clear i want to cancel my membership

Love It ! ! !

This app is very good

When I use my iPhone I can click on score jump from menu option to menu option and see stats and whatever else I wanna see. However ever since some updates ago (I can’t remember which) I click on scores menu and all I get is dashes where score should be...Cant see scores of any game unless I google it or go to iPhone for viewing. If I click on a particular game for Box Scores so I can see how many minutes players play I can’t see any points they made..only those dumb dashes (- -) for Pts, Reb, Ast, Stl, Blk. I can even see the matchup scores Q1 - -, Q2 - -etc. (that’s all I see) I keep updating the app to see if that’s the problem.. no fix yet. I tried the app on my new iPad and same stress. So I’m wondering if it’s just me. I am hoping this is not because I need to purchase League Pass to observe simple stats that were usually free. However since its works on my iPhone 7S I’m not sure that’s the issue.

I pay 250 to see the games. But most of the game has restrictions. They said it’s only the local games. But it’s not. 85% of the games are not allowed to watch.

It’s really bad app and support, I can’t reset my password from app or web site... I don’t get mail to change password and use my paid league pass 😤

This gets 2 stars only because the iPad/iPhone app is fairly reliable over my high latency, 8 mbps satellite service. Unfortunately, NBA League Pass is supposed to work on multiple platforms and my experience is that it’s junk elsewhere: FireTv operates intermittently and Chromecast not at all. Maybe with stable low-latency, high-bandwidth (I.e., ideal) service, it works. Beats me. With high latency 8 mbps service over satellite, it’s borderline junk. My sense, as a retired software engineer (having ended my career working at the phy layers of DSL, cable and fiber optics) is that NBA technical prowess in video is at the sophomore college lab level of capability with a LOT of work ahead to rise above utterly lame in the real world. Put differently, NBA League Pass drains all joy from a good game.

I have purchased the NBA package every year for the last 4 years. Every year I must jump through hoops to get the app to work on mobile device. Should not be that complicated. I select already purchased on your site and get a message that it has been restored. But still will not work. Highly frustrated.

Don’t waste your money. Zero star

I shouldn't need to watch a commercial to view the boxscore of a game.

Which is sort o disgraceful for an NBA app

Overall good app- I pay for league pass, and like it. Wish the screen would grow to fill the max’s screen size.

Is it just more or does the loading page take a while to open? It drives me up the wall that I have to stare at this blue screen while it loads whatever it's loading.

Bought a replay and can’t watch it on my chromecast device. Shows the NBA logo on my tv and then states ‘no media selected’. This is after trying multiple streams. It plays on my phone about 50% of the time with no audio. Glad I only wasted $2 on the replay.

I’ve had a 1 team LP for several years. Chromecast streaming live games was (mostly) enjoyable. However, this season, different story. Streams on iPhone and iPad OK. Live casting to either of two Chromecast devices no longer works. “NBA” shows up on the TV but NBA app says “No media selected”. EVERY TIME. All devices on iOS 12.1.1. iOS devices reset multiple times, Chromecast devices reset multiple times, no change. Other streaming services cast reliably. It’s going to be a long season watching games on the iPhone.

Please update the app on Apple TV so we can watch NBA TV on the Apple TV! That would make this app perfect 🤙🏿🤙🏿

This app would be great, if it would let me sign into my Spectrum. Every time I try to sign in it says exceed the numbers of sign in’s and I didn’t even sign in for over a week! This needs to be fix ASAP! I don’t know if any other Spectrum user have encountered this issue, but it’s happening to me every time I try to sign in and watch some Basketball!!! Please fix!!!! Thanks!!!

Do not purchase single games through the app! Single game purchases are hit or miss. Games play on my device without incident, but cast to my TV only half the time. I’ve requested refunds, but NBA app won’t refund claiming the games were purchased through iTunes. It’s not worth the trouble

Edit: I do use an iPhone. But there is no scrub bar after I pause a live game. Maybe there’s a scrub bar if you replay a game, but not during a live game. Full disclosure, I only use this app to watch games that I have paid for on NBA League Pass. With that said, I paid a lot of money to watch games and this app should offer me more. This app is a disgrace, especially with the resources that the NBA has behind it. There are two big issues I have with this app. 1) You cannot start a live game from the beginning once the game has begun. To clarify, once a game has begun, you can either jump in and view the game from its current live position, or else wait until the game is over and then you can watch the entire game from the beginning. The only way around this I have found is to pull up the app before the game starts, and then pause it until I can actually watch it. Which brings me to my second point... 2) the only way to advance a “recorded” (a live game which was paused) game is in 15 second increments. So I have to hit the double arrows 60 times to skip the halftime report. This issue is made much worse when it often takes 15 seconds to load each time you try to advance. And several times I have had the app freeze while paused, so the only way I could restart it was to close the app and then my only option is again, either to watch the game from where it is live, or wait until it is over and watch it from the beginning. I pay $120 bucks a year just to watch a single team play, and this app makes that experience almost unbearable.

It’s very unfair for NBA league pass subscribers to have all these blackout games. NBAtv picks all the good game to show on their channel and give their subscribers no option to see it. People pay so much money to see ALL of the games. They need to fix this so subscribers can see the games wether it’s on NBATV or not.

Why can't you guys get this right? Just go spend 10 minutes on the MLB app and explore everything. Why is there no pause for videos why I simply try to check box scores? Why do I have to wait 10 seconds for everything to load. An hour after all games finish it still says the games haven’t started and there’s no way to see the box score I have to click and wait. Fix the app guys it’s almost 2018

Freeze up every couple minutes. Can’t watch a high quality game at all. I wish there was another way to stream but sadly there isn’t.

Probably not apps fault but for ten years Comcast was listed as provided but suddenly not. What’s going on? Why can’t I purchase through Comcast and use log in with app anymore? Comcast is largest provider makes no sense. What’s up??

Awful to view a mobile device. Why is there no longer an option to view full screen? I will cancel this month

Chromecast works sometimes but less than 50% of the time. Good app otherwise. Easy 5 star if casting was fixed.

I subscribed to league pass to watch my team. This is the third season I have subscribed. I used to be able to watch home games right after they ended and road games live, but lately not only are home games blacked out, but road games are blacked out for 3 days after the game ends. I’m cancelling my subscription. I hate to say this, but get your NBA from cable and satellite providers. This is severely sub-par.

Purchased a game on league pass. Can’t even get the mobile app to play the game. It’s stuck trying to play an advertisement and is frozen. Absolute worthless app.

I bought a monthly league pass for the Spurs. It’s not working on my phone, my tv or my computer. Can’t find anyway to get support, cancel or get a refund. Very, very frustrating.

Update made the picture in picture not working anymore

You guys are doing awsome. If you could add one more thing, A list of Injured Players It will be amazing to know who’s out and when probably is coming back.

The app itself isn’t bad. The main things I use it for are viewing the day’s games and the box scores from said games. 5 stars there. Here’s my complaint: with the iPhone X, I’m sacrificing a lot of “black space” on the bottom of the screen (horizontal), which is inexplicable. Also, like Netflix, YouTube, etc. have implemented, there needs to be a “zoom to fit screen” option to eliminate both black bars at the top and bottom of the phone with streaming video. Specifically with watching League Pass. Paying such a premium, you’d think this detail would have already been addressed. Optimize video for iPhone X and get 5 ⭐️.

For League Pass subscribers trying to watch games on delay, the current version of the app has spoilers all over the place. There is a feature to hide game scores, but it is rendered useless by news feeds and video teasers that reveal scores or game events. PLEASE FIX the SPOILERS so League Pass subscribers can log in and navigate to a game without seeing what happened.

I can watch everything on my phone but nothing will connect to my chrome cast. which is really annoying because I just got this app and then i found out i can’t even watch my thunder when its live.... stupid and then of course it just won’t even let me watch it on my tv at all. it’s so sick bro!

I have been trying to watch games but after I log into my tv provider and get to the watch screen it won’t access any of the games.

Why is this app so slow? Takes so many seconds to load anything on the Home tab. Then, some of the articles are only available on their website - why even the app then? Finally, Headlines section has no current news. Horrible.

I’ve been able to access any live games I subscribe to have your league pass for the fullseason on my dish network

I hate that I have to pick already subscribed all the time and most of the time it still won’t work when you sign in again. It should keep me signed in at all times.

Absolutely terrible. They don't care about their product or their customer. They just want your money

So I love the app and all but once made the update I could use the app just cuz of a stupid update so can you guys ask apple to let me use the app even though there is a update great app love u guys great app

Whole screen doesn't display on home screen lots of bugs

Even after multiple attempts and reinstalls, I still cannot restore my iOS subscription

Can we please get fill screen on iphone x , iphone xs max

I am having issues with watching on my Samsung Smart TV. I’ll get in 1-2 minutes of game time then the screen greys out and freezes. The only complete games I’ve seen have been on cable tv. Since I’ve already paid, can I add league pass access through my cable provider spectrum while maintaining the streaming option? If not is a refund an option?

You pay for a service that doesn’t even work properly. Contacted NBA Support and they told me that I needed to ask apple for a refund. The games don’t cast to my tv. You’re a massive corporation, how can you so royally mess this up? Blows my mind

$200 for a year is only option to listen to games? That is a joke. NHL does not charge and MLB is only $3 per month. Give us a break NBA.

This app lacks any substance or flavor to distinguish it from other apps. NBA had the opportunity to dominate basketball information delivery and with this result, it falls horribly short. As a consumer desiring basketball entertainment, other sources provide more content options. Update after developer response: Here are my suggestions. A breaking news section. It's NBA news, and people want it as it happens. Let the NBA app be the best place to get it. NBATV. Please allow a stream, or even on-the-go replay of popular NBATV shows. NBA Twitter. I am already in the NBA app. Why should I leave to open another app? Nice to haves: Basketball rules in the form of a mini game or quiz. This will help minimize negative fan sentiment towards referees. Include video breakdowns of highly contested game calls.

Really hyped for basketball season but League Pass has been such a let down. I have high speed Xfinity (their sponsor) trying to watch on PS4. It constantly stops and cuts out. I am going to have to cancel it is so bad. :( DEVELOPER RESPONSE BELOW STATES- “open a ticket”. I have opened 3 tickets with no response. Your pitiful response just made me go from 2 stars to 1.

I’m not happy with so many blackouts. I got it so I can watch my home team but most of the games are blackouts

Can’t use the full screen on the iPhone XS Max, but was able to use the full screen on my iPhone X. Game wise the game can go from 9 minutes left in the 3rd qtr to skipping to the last 2minutes.

I use it for when a game is on a certain station and to look at scores/stats

This is the go to app if your an NBA fan

The quality is great but I’m unable to watch games fr my regional area which is stupid. I live in CT and my favorite team is the Celtics; however, it continues to say that “no currently stream is available in your area.” So basically, I cant follow my own team because I can’t stream it. What’s the point of getting this app if you can’t even stream teams fr YOUR OWN AREA?!?? I will be deleting this app.

I have several streaming services on my roku & this is the only one with poor connectivity. Half the games are blacked out, the other half the stream lags behind, and freezes at least once per game. If this issue isn't fixed as the season progresses, there's no way I'm buying this service again, especially with the high cost

This app lacks any substance or flavor to distinguish it from other apps. NBA had the opportunity to dominate basketball information delivery and with this result, it falls horribly short. As a consumer desiring basketball entertainment, other sources provide more content options.

Please fix.

I tried logging in with Cox, provides feedback that login was successful, but can’t get beyond that point to start watching any games.

I mostly stuck to watching highlights of NBA games on youtube since the league pass price tag was through the roof, but I finally compromised. I recently bought the pass to watch live games since they aren't televised as much, and the connection is questionable. On top of that, it's what the app is mainly used for. Live games. I thought it was just me, but as i read some forums, it seems to be alot of people's problem as well. other than that, it's a great app and really keeps one updated.

Scrolling in Box Score is extremely annoying. Still only showing 2016-2017 Playoff stats? Hard to Fathom.

Title says it all. App is designed for the ten but not the video player

Paid for the yearly pass only to have the cast option only show the NBA logo when trying to cast to the tv. I don’t want to watch a game holding my phone up the whole time. Tried it to all my TVs and I’ve not been able to get this to cast properly. All other casting apps work fine. Garbage for $250 I want my money back.

This subscription cannot be upgraded. I initially chose the one team package and decided I wanted the full league pass and they charged me for a whole additional package. If you purchase through nba.com directly they will allow you to upgrade at any time. Don’t waste your money with the app. Go directly to nba.com and pay through them not the apple App Store.

THE STATS ARE STILL FOR 2017 PLAYOFFS!!

This app no longer works with iphone 4s without purchase. Will be deleting app. and use other sports apps to follow nba scores.

Why is closed captioning words always auto on, cluttering up my highlights? Why cant i even turn them off? Very annoying.

First time subscriber after cancelling cable. Read the fine print. I Thought I did. Basically you’re signing up for the privilege of watching out of market crap teams play live. Huge buffering problem. Running on Roku because my 2 month old Samsung 55” doesn’t support the APP any longer. Hmmmm wonder why. Maybe Samsung got tired of all the customer service calls from NBALP subscribers after NBALP blames Samsung for the APP’s poor performance. Oh, and if you have to exit a game in progress, write the video time code down. When you return to continue watching, you get to start over. Back to the Blackouts. Okay I was annoyed, surprised really, that They have the nerve to charge $200 a season and that probably doesn’t even cover the postseason I haven’t checked that. But waiting three hours to watch my local teams seemed better than nothing. But wait there’s more. Subscribe now for only $200 and wait three days to see nationally televised games, no matter who’s playing. Even the local game. You waited three hours after it ended, sat down to watch at midnight the night of, and get, in much larger print, you finally get the message. Please wait. Your game was a national broadcast. It will begin in only 72 more hours. Popcorn? POSLP This was a big void. I can solve regular season by paying $40 more per month for Sling TV just for TNT/NBC games. I’ll never get to watch

When you watch a game you lose most of the viewing surface for scores from other games and then just dead screen area on the sides

Haven’t received any notification since the upgrade. Have all my settings to receive scores/ highlights etc but app to deliver.

Guess you don't want my 20-30 dollars a year any more. I want to listen on my phone. If I wanted to watch them all, I would purchase League pass on Directv. Last year's app was great. I'm deleting it now.

I am very disappointed in NBA League Pass this year. I think this is my 4th season I am paying $200 this year but cannot watch many of the best games because they are blacked out by NBA TV. I will not be renewing next season if this continues. Respectfully, Jim C

this is a good app it always notifies you with news

This app will not recognize that I have paid for league pass. When I sign in and click on watch, it tells me to subscribe to watch. I opened a ticket and was told to wait for an app update. 7 days later and I'm still waiting. Edit: Ticket number is 181022-001870 . I am using an iPad 4, so iOS version 10.3.3. Purchase was an auto renew from NBA.com

My experience: I bought this service via NBA.com, but was unable to watch it on any of my Apple TVs. After being in blackout and trying to figure this out with tech support, I was still without a service that I’d paid for. Thanks to a little diligence - on my part - I figured it out. One of the things that I dislike about the NBA TV service is that I’m paying for an elevated service, yet I’m still being made to watch commercials before I watch any video. I have an adblocker policy on my firewall. Apparently, whatever ad server NBA TV uses [was] blocked by my firewall. Which only reinforces why I think it’s ridiculous that I have to even deal with ads in the first place. Long story short, the issue has been resolved by disabling the ad blocker on my firewall for my Apple TV. I’m very much on the fence about paying for this service again next year.

Every time i try to log in it says error something wrong on server end. Therefore i can’t watch my games that i spent 200$ on and customer service won’t do anything about it but tell me to wait

I just discovered the new nba tv option and I love it. Except for one big problem the sound doesn’t work on the app. And the airplay button doesn’t let you click it. Fix that and it would be 5 stars. Also add the nba tv option to the Apple TV app

This nba app is incredibly slow. I would expect the official app of the nba to be nearly flawless, but I was wrong. Half the time, the box scores don’t load, and they even got rid of the search a player aspect. And where you can see that players previous season stats. The worst is there is an audio overlap of two different people on the game recap videos. It totally bothers me.

The only time you will want to watch the game is on the replay it’s a better vantage point. Otherwise everything is suffice. But I will like to have more bang for my bucks.

Considering the NBA is the most social- and digital-media friendly league we have, it’s frankly incredible the League Pass platform is so poorly implemented. My iPad fails to show any game recaps or highlights. The ATV app will show them but only with ridiculously horrible audio. The iPhone app works fine, but I didn’t purchase the package to have it only work properly on one of my devices. The second star given is only because I can, in fact, watch my team’s games live and in replay. My team is finally good this year, so against my better judgement I bought the one-team basic package. I knew there was good reason not to buy League Pass - so many bad reviews online - and I’m pretty certain I won’t be signing up next year. And media corporations wonder why potential customers would rather find illegal streams online...

Can’t log in. Why did I pay for NBA league pass if I can only use it in a web browser!?

The new update is horrible I can’t even watch the game it’s so bad

NBA blacks out the games on NBATV? I understand the blackout on local teams but WHY IS IT BLACK OUT WHEN THE GAME IS ON NBATV? Every other 76ers game is on NBATV so i feel im not getting my money worth! Im in Alabama and cant watch a 76ers game. Rip off. Done with greedy NBA. Ill spend my money somewhere else

I love this app because it is a easy way for me to watch games!!!

I got the app for one team. The Utah Jazz. They have some obscure channel in my area that isn’t on many major tv providers. Most of the games say “league pass” but when I go to watch my team on the nba app its blacked out. If I pay for a pass to watch all the game for “my team” why don’t I actually get to watch them? Wonder what I’m even paying for. Definitely not planning to do this deal going forward.

I don’t know what all they’ve done to the app this year, but my experience is way worse this year than last year. It’s harder to find the simplest info on my favorite team.

The videos would start clear but 10 seconds in gets blurry for the rest of the video 😒

The app was okay until the most recent update. Now it won’t work on iPad 3 or older. You must have iOS 10.3.3 or higher in order to use this app. Fix it! Jerks!