Walgreens App Reviews

The Walgreens App is so easy to use and convenient!

Erin is Great always so helpful!!!!

This app is a game changer. From the ease of filling prescriptions to clipping coupons. I couldn’t ask for a better app on my phone. Thank you Walgreens!

Constant glitching and the app repeatedly shut down.

The clerk was so helpful in setting up the app and helping me print photos.

27THOMAS

Fast , easy & great quality pictures!

First time to order prints of photos from my devise, it was so simple, quick & and easy

So easy to use!

I love sending my pictures to Walgreens and having them printed off. They do such a good job

So easy to use!

I had been using this app for quite some time. I was also using RxMind me to prompt me to take my meds. RxMind me was a Walgreens app but is no longer supported, so I thought I would try the pill reminder feature on this app. It looks like it might be good, but I entered the wrong time for one reminder and I cannot find a way to edit or delete the reminder. I hate to delete the whole app, but I might have to; I don’t need the hassle.

Had a little trouble when the app first started. But now it works great I enjoy showing people how easy your app. is. Use it for all my pictures and love the coupons that I get every once in a while.

I mostly use this app to refill prescriptions, and for whatever reason the scan function has quit working, what the heck? (Bar code clear and all as it should be.) UPDATE September. Now working again, thank you!

Super helpful ladies with my prints!

LOVE how easily you can send photos (and crop them, etc) and then they text when it’s ready for pickup. Super convenient. App works well. Sometimes promo codes pop up right on the app and are extremely user friendly to be able to add to your cart.

I really love how easy and motivating this app is

Very convent and with the promo codes you can’t beat the deals.

I do use the app sometimes, and I enjoy it… The only downside is that sometimes, actually many times, it takes forever to upload the pictures.

This was my first time using the Walgreens app to order photos. I found it to be very easy and most of all convenient when placing the order for pictures.

Love the app but applying the Promo code is difficult to find. If you try to go back you lose all the photos you uploaded.

I like the app I wish that it would not delete all the work you put in when you put them in your cart and decide that you need to add something

I went to five Walgreens looking for a clone commander Cody pop and they all listed it in stock but no Walgreens had it. At one place a worker said they had the boxes with the pop in it but they were going to unbox it tomorrow. Horrible customer service.

Ordered my prints easy and fast ❤️

It would not allow me to put in the coupon code so I didn’t get my 40% off. Last time I will use Walgreens. There was no place to enter coupon code

Does not work.

I love it! So simple even I can use it

Great place to get medicine refilled. The staff mostly is friendly with exception to one that is very rude.

This was wonderful loved it !

I love this app you can do it anytime anywhere!!!

Photo app is so slow!

My RX history never show on an app.

Thanks, very easy to do.

Easy & great! Love this easier idea for meds

Smart and fast. Very convenient then calling or submitting one after with the robot.

I have used Walgreens when I lived in Florida since 1974... trusted and true quality products and service. Still using Walgreens in 2018! Photos always great. Thank you R. P.

A young lady at the cash register around 1:30pm on 9/26 clued me in on the Walgreens app to order prints of photos from phone without having to come into the store and use the equipment. So far it has worked great! Idamarie Piccard

Staff was very helpful and stayed with me through the whole process, while helping me download the app on my phone. Photos turned out great!

Love this app! The at home convenience of the photo shop is great!

App keeps crashing

The app is good for coupons & balance rewards but when trying changing the password because you forgot the code sent “takes 2 min” should be changed to may take 2 hours or 2+ days possibly

There is no easy way to make a single order from two different sources, e.g. Walgreens photo albums and my phone. I had to keep starting over and finally added the extra photos from my phone to Walgreens to finally check out as one order.

Scanner won’t scan prescriptions. Camera is on in settings. After the app was changed it’s not working anymore. I have poor vision and it was great feature for me. Other than that everything else works great. I can check my coupons. It’s such a convince to get your meds this way vs calling in!!! Well done! I also order my supplements vitamins that can’t get in the store anywhere! If you ship to the store and pick it up from Walgreens shipping is free! Amazing! It’s easy and quick.

Walgreens is wonderful with pictures and Christmas cards. Great app and it is easy.

How cool is it that you can scan bar code and bam💥💥 there it is!!! Next day go pick up prescription!!! Lov it

Live life love Walgreens

Walgreens is a savior around the corner from us

the app is slow, clunky, and inconvenient to use. have to constantly jump through hoops when trying to use certain features that should be simple. for example, there's no easy way to get to "shopping list" (no link anywhere on the app) and no option to "add to cart" from within the shopping list. similar problems with the "save for later" feature. whoever designed this app apparently hasn't tried using it... if walgreens wants customers to be able to easily buy all the items they need, as needed, the app should provide easier access to "shopping list" and "save for later" including making it easier to get back to these lists with the back button after clicking an item in the list (back button takes you back to main page instead). these issues have never been addressed on any of the app updates

I’ve noticed this for maybe over a year, but I still like the app, and I am just now getting around to writing a review that mentions it. When you try to scan barcodes, even in a well lit room, and holding the bottle so that the barcode fills most of the rectangular onscreen-guide in the camera preview, and it’s in focus, it’s still often won’t scan bottles from my local Walgreens. It varies by bottle, but I’d say at least 50% of the bottles have some type of problem. The workaround that I found is to slowly with the bottle around in the cameras field of you up and down, side to side, and back-and-forth, and eventually it will scan it. It almost seems to do better with the label at a further distance, though not consistently, and I wonder if that has to do with the new were high-resolution cameras on recent phones. I’ve noticed this problem on the original iPhone X, and now also on the iPhone XS Max, I don’t remember if earlier iPhones had the same problem with this Walgreens app. But overall I still give this app five stars, our use it frequently and I really appreciate the convenience. You have other options in the app for importing your prescriptions, including browsing your prescription history.

A friend showed me yesterday how easy it was to use the photo site—-wonderful! I was able to choose 30 photos to reprint—from the hundreds on my phone! What a delight!

Took 5 hours for the app to retrieve photos from iCloud and another half hour to input my information and pick up location...if I didn’t need the photos today I would have ordered from somewhere else! I think they need to work on this app!

Great app

Fantastic 👌🏼👌🏼👌🏼

Mike was an incredible help. He taught me how I can use the Walgreens app and was extremely nice, polite and patient. Love this kind of service that you just can’t find this often. This Walgreens rocks!!!

It would not take my free code

Love the app. User friendly made with good common sense.

Ha sido excelente al pasar de los años. Gracias

I couldn’t use the 30% off everything photo discount code.

Great help setting up app by Will in ALHAMBRA

Awesome job

I’m not super smart when it comes to my phone but I love how so so so ect. EASY it is when having to refill them! 🤪🤪🤪 ! I’m now starting to give a 💩💩💩 and learning more on my phone 📱 and in life! 👍🏽👍🏽👍🏽 stay positive and always smile 😊 if not always, well try it, it will change your day! 😃😃😃

Better app horrible photo app!! Your photos never turn out how they are supposed to be. You tell us to crop them so we do. Then your machine cuts off less than a inch and our photos never turn out. What is the point of giving us a cropping line of your going to crop them extra for us anyway. This is the 6th time this has happened. Your photo department has gotten worse and worse and the quality worse and worse. I have waisted about 10.00 of photos because of all this stuff then I don’t have my receipt and it’s a mess. It’s easier to loose the middle money than deal with the people who work their.. How many complaints need to be done before something gets fixed?? Chrissy Blanchett 3196519875

Order process was much easier than the kiosk in store

Didn’t work, had to do manually.

Great app for photo printing!!

Always great people! Never problems! Thank You!

Great staff! Extremely helpful!

A special thanks to Austin ( think that was his name) who has helped me several times with photo printing....Tammy (? ) who just bought a house by me has also been very helpful and friendly to me ...stopping what there doing ...with a friendly smile....and helping me ! Much appreciation to cashiers who remember you and say more than hi..!

I love this store! It’s location is convenient but the people are what sets it apart from the others: they’re polite and friendly.

Today I was in the process of ordering some pictures and when I saw how reasonably priced they were I decided to double the order..... when I tried to back up to increase the number of prints, the app warned that I would lose all the pics (edits) if I continued.

Keeps crashing when trying to select photos to print

I can’t get it to do anything but give me the spinning circle of death. “Loading”. But nothing ever happens.

Excelente servicio .

I’m happy to see your smiling faces and willing to give me the answers I need to have and as I said with a smile

I love my Walgreens app super easy to refill prescriptions check refill dates, and get prescription history. The only thing I’d like to see added would be when they alert that a prescription is ready I could get a total for that order in the app without having to call them.

All I need I can’t find in Walgreens: snacks, hygiene products casual apparel, magazines and books; first aids, over the counter medicines etc. etc...and of course my monthly medicines; that I can scan the refills by my phone. What else can I ask for?

App does not allow for easy payment of photos,

Great photos and wonderful people to work with!

Very convenient for me at present time due to my Disability.

I love the app for prescription refills! It makes the process so much easier. And, the photo order process is so easy!

Garbage. Constantly crashes when uploading pictures. So frustrating.

Not sure what changed but love joe easy it was to order pictures

Was easy to use will be using it again soon!

Seems that the ordering of pictures has been made simpler. thank you

The App allows you to put you insurance in by taking photos of your card, but it does not send it to the store pharmacy or they do not know how to get it. Big waste of my time!

Convenient

Excellent, helpful, patient photo technician!

Ms Aneta is the most helpful employee I have ever come across. Thank you Walgreens for the great service.

I love Walgreens!! They have unique items all throughout the store, especially for Christmas gifts!! There photo shop is GREAT!! I love taking pics from my phone and uploading them to Walgreens and pick up within an hour!! It’s easy and convenient!! The pharmacy on the other hand, well, I don’t have to use them anymore, but when I did, they were very opinionated about what medicine I was on, and they never helped in finding medicine cheaper then insurance would make me pay. They had access to using discount coupons and for some reason decide not to!!! I quit using them and went to another pharmacy!! Best decision I ever made!!! Overall, I love Walgreens and the store is close to home and very nice and clean😎

Scanner doesn’t always work for refills

Add a link that auto sizes for USA passport photo

The app allowed me to upload pics of my daughter’s science project without logging in, remembering my password, or adding new credit card info. 45 minute wait!

Drives me crazy that you can’t start an order with the ability to go back and add more photos, items, look at the promotions, etc without losing your in progress photo cart and edits over from the beginning.

They are extremely sufficient.

Tried last weekend over 20 times to upload with data, WiFi, and even standing in the store and it wouldn’t upload more than five before saying service temporarily unavailable. Got 25 pics to upload today but not the same great price from last weekend. Frustrated when something is supposed to be easier and it’s harder and more expensive.

I enjoy shopping at my local stores and the employees are always friendly

Very convenient app and works very well but uses above average cpu and battery so gave 4 stars instead of five. No other complaints with the app.

Excellent

I love Walgreens photos. I use it a lot. So convenient.

DOES ANYONE KNOW HOW TO GET THE SOUND OFF???

This was the first time my coupon was able to be applied to my order. I hope the manger at the store will honor it. The coupon was WOOD75

Una súper tienda

Both times I showed up to pick up my photos ordered from the app they were wrong and I had to pay for them to be printed again. First time I was told "that's how you submitted them". Wrong. Second time I was told "the app is tricky to use sometimes". Wrong. It's somehow not translating to their In-store system correctly.

I will like this option when it starts functioning correctly. The last time I used it the pharmacy said that there was no record. I am trying to figure out if it is Walgreens system that is lacking or where the problem may lye.

Very fast prints I love them! My daughter needed last minute photos for school and with in 5 mins they was ready for pick up! And very clear

This was easy and painless I was worried about this for a long time but it was so simple

If we refill a prescription by scanning, it does not show up in the account.

I wish it was easier to get to my account when I needed to. It keeps asking for me to change my password and security questions! Why???

The service I received from Tim at the West Lafayette, IN store was beyond FANTASTIC! He is So patient and respectful and I appreciate the assistance I received from him in your photo department. We need more young people like this young man... pay him well to show him your appreciation! Respectfully, Linda Rhoades

The color was very off on my last order of pictures. I hope this order will be a little better.

Makes it so easy to request a refill! Thank you!

Staff helped me set up app and use for photo great thx

Had difficulty with location No option for entering discount code

Thank you for the ability to scan for refills. A game-changer for this busy Mom!

I just love how simple it is to order pictures!!!

I use the app to print my photos. And it’s pretty simple and fast. But it does crash once you have between 115-140 pics so I try to stay around a 100 at a time. It’s annoying because you lose all your work. But on a whole it’s pretty awesome

The first time I used the Walgreens app, it was great! I uploaded pictures really quickly and had them printed within an hour, awesome! The next two times I used it, I spent 45 minutes adding pictures only to have the app crash 😩😩😩 and I lost all my progress and had to start over. Please fix the app crashes on iOS!

This app was fast to get to and easy to work with loved it Photos were easy and fast

Very happy with Walgreens photo print! Excellent quality, lightning service and great prices!!

I love the Walgreens App! Easy to use —can apply codes in a snap ,downloading goes smoothly and I can always count on using it to make prints of my many travels! So glad I can use for my prints Need I tell my friends often when there are photo print specials Thank you Walgreens

I have been very satisfied with the care I have received from this pharmacy. To name a few (not shouting just no bold to use for emphasis) COURTEOUS, KNOWLEDGEABLE and PROFESSIONAL staff (I have been amazed!), proactive services as follows: 90-day supply, easy open caps, refill notification in a timely fashion and immunizations), I just tried their fast, inexpensive and top-notch photo service. The pharmacy store is well supplied and they have on-line service as well. They actually have “Senior Days” with special sales. Might I say I feel like they daily roll out the red carpet for this senior citizen. Ahhh how nice.

All in all a great app. But if you use the medication reminder feature think twice about using it with a temporary medication. Once a medication is entered and a regimen is programmed you can’t turn it off. I had a medication to take for 3 weeks 5 times a day so I needed a reminder because this was an activity outside my norm. I stopped the medication 2 1/2 weeks ago but I am still receiving reminders 5 times a day. Frustrating.

Surprisingly easy, fast and convenient.

I love it, it’s so simple!

Amlita was the best. She helped me through every step and with no time I was getting my pics. She even told me about the Walgreen App which saves time .

Nina , Cody, and Angela are wonderful and helpful

Always helpful!

The app is so very slow when loading.

I use this app for prescriptions and photos. It is very easy to navigate and nice to not to have to go onto the computer.

Love this Walgreens. There are 3 on this street alone and a couple more in the town but this one everyone is always so nice and makes me feel like family

It’s very frustrating that when you start a project it doesn’t save automatically. Also frustrating that I couldn’t input in a promo code at checkout.

Todos los empleados de este Walgreens’s son súper amables, atentos, y el servicio al cliente insuperable... gracias a Todos.

Baylie in photos was amazing, helped me download the Walgreens app and stayed after her shift to print the enlargement for me. Lisa and Stella both working were also very nice and accommodating. Really pleasant experience here this evening.

I didn’t know about this app , I expend hours trying to print my pictures on the store last week, my mother in law send me this app ... Magic in minutes it’s al set up ..

Ron was awesome and so patient!!

With the new update everytime i try to go in and i try to pick my location it boots me off and force closes. 😡😡😡

Great service and super easy and quick !!!

Easy to use to refill meds. Scan the bottle and that’s it. Tells you when the meds will be ready.

Well done. I drive past CVS and Walgreens pharmacies to do business at Walgreens. Extra benefit is great service when away from home

Some parts of the app are really nice, like the coupon scanner, but other parts are clunky or inconvenient. For example, clipping coupons to your card is a nice feature that is awkward at times and constantly shows you coupons you’ve already clipped as if they were new/different coupons. And the photo section makes you complete your order after creating each product. If you want 4x6 pics and a poster you have to submit them as two separate orders rather than combining them as one.

Marcia was incredible helping me print photos on the Walgreens APP

I love photos!!! Click click click away!! And hey Girl!! You’re done... love how simple and fast that was!!!! Quality is key, so that’s why I buy from Walgreens!!

Love that every time I scan off the app. We get our Refills right away no hour wait or longer and if there’s a problem a simple call can fix the issue. Definitely recommend downloading the app 🤗

Everything you could want plus great photo shop.

The app remembers no script requests. I need to access my history

Love love love this!!! Makes getting prints soooooo easy !!!!!

Excellent timing Excellent quality Excellent discounts Excellent location Excellent service ❤️

Photo print order right from my cellphone fast and easy😀

This app is easy to use. I love that I can scan my daughter’s prescriptions for refill. I also use this app to order photos.

Muy buena aplicación

Employees were extremely helpful!! Thanks so much!

Very easy to use and very professional.

Great app easy to access Thank you for your service

It’s great to send pictures from my iCloud to Walgreens for prints! Thank you Walgreens!

Great quality. Quick service.

It’s like my steak well done Or like my men very well done

Kervans was very helpful and professional as well as friendly. Great employee!

Always early, always excellent quality

Me encantan, el mejor servicio

This app services is fantastic!!!!

So convenient use it for work and personal use.

How can we use Walgreens coupons on the photo app?

Weekly ads can’t be viewed because preferred store doesn’t get saved anymore

Why would it take 1 and a half hours to finish my photos. I’m legitimately upset

I love this app and how I can make photo products

I LOVE how easy this app is to use!

Very happy customer

I find Walgreens app very easy to use when ordering my photos. Love it!

Crashes all the time when I’m sending photo orders.

Quick and convenient with great quality. Simply, the best!

I love Walgreens photo. The app makes it easy and convenient for me to get my prints.

I love how easy the ordering is!!!

This app is simple, friendly, and very helpful! Love having the RX, photos, Rewards, etc. all together!

I needed assistance downloading the Walgreens/ app and submitting pictures to print off my iPhone. Dante was very knowledgeable and was very patient and walked me step-by-step through the entire process. He’s a great asset to Walgreens/ he’s very knowledgeable and should get a raise or promotion in my opinion. Thank you ! Any questions or comments feel free to contact me. My name is Connie at 770-899-7092. I am a VERY HAPPY customer!!

Love how easy and convenient the app is and they will text and email you when your order is ready

I am not very techy in this part of the app to order photos were so easy to use. I love it

Received a coupon code for 5 free 4x6 pictures using the Walgreens app, and the code would not work... (it was before the expiration date)... waste of time and it wasn’t accepted in store because it had to be entered on the app only. Don’t hand out promo codes if you won’t accept them.

This app is difficult to you. I wasn’t able to pick photos I had uploaded onto Walgreens. I tried several times. It would only let me pick photos from my phone. Also, it did multiple orders instead of letting me add to my order. Had to use app.

App coupons do not show up at the store. Waste of time to download

Great app! Easy to reorder prescriptions or order prints!

Very convenient to take a photo of the Rx bottle label with barcode and it remembers your nearest walgreens. One lack of feature is to show a log of what’s submitted. If you are asking for say 6 Rx bottles, you have to keep track f what you already scanned and what’s pending. Showing a summary of what’s submitted today/this week would be convenient. Also, it does not remember date or time chosen. If you want your Rx sooner (or after a few days) you have to select that date and time 10 times for 10 bottles.

Tried for well over an hour to upload 65 pictures to print because the app kept closing out! Extremely frustrating!!!

I think this app is very useful but I do have a suggestion, I feel like you should be able to collect photos from your albums on your phone too

Thank you for making my prescription and photo life so easy!!!

It was quick and easy to do. Could not figure how to get my free address labs.

This is the first time I have used it and I found that it was fairly easy.

I must have been using an old version of the Walgreen Photo App when I tried to get some prints made. I was prompted to install a new version and am I ever glad I did! So fast! Thank you for the update!

Awesome service

Very good but cannot figure out how todo fast pass

I love this app. Because I can keep all my memories not only in my phone but also in albums. It’s fast. Easy and I love it. Thank you fir having this. It is AWESOME!!!!!Gandma NiNi

It is so easy to use and very convenient!!!

You can’t order prints on the app, pay for them and have them picked up in another state. What a pain! Won’t use the app again!

If you or a family member have to take prescription medications, this app makes the process painless, quick and extremely convenient. You can check on the status of your refill orders, and even choose to pick them up at another location if you’re out running errands and it’s more convenient for you. Plus, the digital coupons for download go straight to your savings card and are automatically taken off once scanned at the register. I have been very thankful for this app, it’s taken the hassle out of getting our meds filled and super user friendly!

Excelente servicio. Gracias

Awesome! Very easy to use!

What happened?!?!?! Everything was fine but then all of a sudden it stopped adding my steps to my rewards points and yes I my device is connected...will you please help???

I Love Useing The App ❤️❤️❤️

I have been pleased with my photos I’ve received from Walgreens. I’m in hopes that these photos will be just as great as before!!

I just love how easy it’s to do my prints with you guys from the comfort of my home! Love it!

I love just scanning my Rx bottles to refill my Rxs. Never a surprise or disappointment when I do. My Rxs are always ready when I need them. The app is great and the staff are outstanding. I love how efficient they all are.

This app is great! Promotions are awesome and make online shopping a breeze!

I didn’t have the chance to put in my 60% off code!!!!!

I have shopped this Walgreens store for years. Always clean and organized and the most helpful staff!

Best photo app I have ever used and I have used a few!! Great job!! 🌟🌟🌟🌟🌟💯🙌🏻

Hey

The photo portion needs some work still. Navigating throughout the app isn’t very user friendly. Uploading photos was very frustrating. Photos had to be selected one at a time and the actual upload was very slow. The app kept crashing out. The photos would upload in a different order than is on my phone and when I would restart the upload I ended up with multiple duplicate pictures.

I was at your store on Wilshire in Dunsmere yes about 10 PM on Sunday evening December 2, 2018. All three of your staff members were extremely helpful and pleasant!

Easy to use for photo.

I wanted to print 150 photos I selected them & tried to submit. They wouldn’t submit but I kept trying. Two hours later I went to Walgreens & when I was by the photo counter they began to upload more quickly. A woman was at the photo kiosk. She had tried to submit from home & the app didn’t work for her either. When I mentioned this to a friend she said she’s had similar experiences. It certainly appears that the app doesn’t work correctly

The app is great for ordinary pictures. No more waiting at the kiosk, and super service!

We should be able to cut the photos easier .

Always quick and simple. Love the staff at this store. Always friendly and helpful!

Having this app (or simply going on the website) enables you to take photos and have them printed out in the snap of your fingers. No matter what location you’re around if there’s a Walgreen, they will accommodate you. It’s a no hassle/no nonsense service that they offer. You’re in and you’re out as quick as you would like to be. Walgreens allows you the opportunity to take those cherished moments and bring them to life in your home, office or place of business. It actually makes a great gift. I don’t work for them nor am I one to endorse anyone, however, in today’s society if we as hard-working Americans are going to invest our money, well, it’s only fair that we shared what places are worth it.

It got a little confusing when it came to sending the pictures. Don’t know whether the pictures were being transferred. At one point I had to restart sending the pictures because they stopped.

Make this more specific Certain dates and for certain span of time

How the hell M I supposed to get my free prints if you do not give me the freaking option to put in the code! Bull crap!

Melissa was very helpful with my photos order

Love the quality of Walgreens photos

This app is just wow

Please integrate google photos in apps you can select to choose photos from

It did not give me an option to enter my code for the pictures. So frustrating.

The augmented reality feature for seeing photos on canvas or wood is so cool and helpful. Love it.

Tienda favorita

It is perfect u won’t have to make line

Trying to order photo prints for my Grandmother’s funeral visitation. I have attempted 3 times and all 3 times my app crashes and I lose all 40 photos selected. DONE with this app!!!!

I use the app to refill my prescriptions and to develop photos. Very easy to use!!

Good service 🤗🤗🤗

Employees are very helpful!!!

Using this app takes practice—and patience! Uploading albums to Walgreens is the only workable way, and even that’s not easy. There’s no way to sort albums to, say, select the one I just made. Instead, I’m taken back to prehistoric times, to my 2009 albums. Lots of scrolling later, I finally see the album I made today. I’ve learned through trial and error that I need to select and import this album to Walgreens. (And that needs to happen early in the process, otherwise the app wants to work from my entire library, pretty much an impossibility.) I also wish there was a way to “keep shopping” or some way to continue placing new items within the same order, rather than having to restart the whole process for a new project. I’ve been very pleased with quality, ordering prints, framed prints, mounted prints, canvas prints, and photo albums. Price is reasonable, and service is usually very speedy. On one occasion, I was unhappy with quality of a mounted print, and the staff promptly remedied that while I waited. Occasionally, I’m kept waiting if the store is busy, but staff attentiveness (in at least 3 different stores I frequent) is uniformly excellent.

Lauren was very helpful with the process dealing with app and iPhone. Christian was very helpful fixing a mistake and previous mis charge.

GNJ

Had many errors during usage today. App hard shut down on me twice and then it wouldn’t load photos. Had to go back and redo three times. Usually doesn’t have as many problems.

Crashes while individually selecting photos for printing, logs you out randomly, but overall, helpful.

Perfect service!!!!!!

Totally awesome store. Friendly and helpful staff. Very professional! 5 stars

The prescription refill scan function stopped working a couple of years ago. Doesn’t work on my iPad or iPhone. Weird as it used to work well. I would have thought they would have fixed the software by now. It’s not a hardware problem, these devices work for other apps that have scanning capabilities.

Most pics are very good but on this order 2 people were cut from their picture and on two other ones 2 people had their heads cut off.

Prescription scanner does not work.Also, there is no confirmation email

App closes out frequently and you have to restart order.

I love using the Walgreens App it so easy & simple to order your photos & fast pick up while you’re just relaxing at home or on the go

Kewanee store is a little smaller than some, so it doesn’t have all the items I use, but it is nice,clean , great pharmacy. Love the staff, very helpful always nice. Use. It several times a week.

LOVE LOVE LOVE EASY CONVENIENT COOL

App is really easy to use and navigate. Submitted my refill in less than 30 seconds via the scan option.

I love using this app! It’s soooo easy and the pictures look like professionally done!

Great job

Printing out a BUNCH of pictures for a collage and I called to see what I would need to do and the lady told me the app had it all. It took about 5 minutes for me to upload the pictures/give my info/find a store.... and the pictures are supposed to be ready for me to pick up in about 1 1/2 hours. SUPER easy. My total was $50 but I found a promo code (with the honey app- DEF recommend) which brought my total down to $20. The only thing was that the order limit was 150 pictures and I had exactly 170. I was able to narrow it down but if I could change anything it would be to increase the photo limit for prints to 200.

I still love pictures for my photo albums, and this app makes it so easy to order them right off my phone. Love it!

Excellent app for ordering photos!!!

I was not familiar at all with printing pics at my local walgreens’s. The manager Nick and the associate Chris were so very helpful. It only took a few minutes to print them out too. Thank you so much for your help!

5stars

I use the Walgreens mobile app all the time for my photos. The app is easy to use. There’s always coupons and discounts available. Photos are almost always ready before I even leave my home. And the most important feature: the great quality ink and paper they use! Other pharmacies use cheap photo paper. The pictures start to curl up.

Thank you for helping me sign up to your website and get the coupon I needed. And thank you to your photo machine problems your clerk help me learn to do my pictures on my phone. We enjoy your store very much management and associates are always friendly and helpful. Always greeting when we shop. Happy new year Rita Sevik.

I love that I can order prints if my photos right from my phone and pick them up in an hour.

My only gripe was the keyboard isn’t intuitive inside the app.

Great service and support from Liz Marie at Walgreens in Yauco Plaza II. She was very helpful while guiding me in how to use the Walgreens app to print all my pictures.

It takes forever to upload the pictures on the app and will error several times

Thank you!!

This app is great but sometimes it will add prints to your order that you can’t delete. If it weren’t for that I would’ve given it a higher rating.

Times out randomly. As if it is overloaded.

This app works great! I love how easy it is to order prints from my phone!

The app saves you time. If you’re using the kiosk for photos inside the store, don’t. Use the app it will save you lots of frustration.

It helps a lot being a stressed out mother and forgetting to take meds sometimes . I like how this helps me to remember to take my meds

I ordered and picked up pictures from the Walgreens store at Malabar and San Filippo. The clerk who assisted us was especially accommodating and we appreciated his kind service.

People are friendly and helpful

I ordered our Christmas cards for the first time this year from Walgreens. I saved a lot of money. I usually order from Shutterfly and spend around$100. The ones from Walgreens cost $20. I was very happy with the cards and I was also able to add extra photos on the back. Will do this again next year!

The app makes ordering pictures super easy and convenient. And for unbeatable prices!

I love Shirley Walgreens. I love the staff they are always so helpful.

You can’t scan the barcode using the app if the use before date on the label prints into the barcode - seems like this should be an easy fix.

Many thanks to “Cindy” at the Walgreens photo kiosk on Warner and Cooper for helping me. She was AWESOME. Couldn’t have done it without her. 5 stars for her!!!!! Thank you Cindy!!!

Always helpful, they know us and are super friendly. Walgreens is my go to when I need something for my families health.

This app makes everything super easy. Anyone who complains just needs to make sure they actually READ everything it says especially if you sign up for text alerts.

Pics from phone to print effortlessly. Good quality.

Had to reduce number of photos to get the order to go through

Shows prescriptions as “in progress”, when they’re actually ready. Also shows prescriptions as being filled when they are “in progress“. Must call pharmacy every time because I can no longer trust Walgreens app.

I just ordered photos and there was no option for a coupon

The app works great, but the photo editing could use some help. When I am trying to edit 40+ pictures, it kicks me out once or twice and have to redo it. Very frustrating! Other than that, it’s great.

This app is really useful for sending photos from my phone to be developed and the scan function for refilling prescriptions is no problem.

The customer info appears in a small box on iPad screen so that you can barely scroll and may never see the SUBMIT button at the bottom.

Pharmacist was helpful and answered every question I had

App is slow at uploading pictures

I love the photo development

That was quick and easy Now to go pick up scripts Happy New Year

Good job

My go to for personalized gifts

The store location near my home isn7on the list

The staff was very helpful with the photo software which gave me a lot problems.

Great service and speedy results ordering prints with Walgreens app!

The changes to the balance reward system means I’ll be getting prescriptions filled at Rite Aid, CVS or Sams Club from now on. Anywhere but Walgreens. There was no reason, other than your greed, to change a reward system that worked for the customers. Thank you for “rewarding” our loyalty by filling your own pockets by taking more from ours. Bye-bye.

I tried seven times to send my photo order to my local CVS store! It wouldn’t work! Thank you Walgreens, it took me about 45 seconds to get it done! I love you guys!!!!

Excellent service at Arthur kill rd., Staten Island store

Always says photo service temporarily unavailable.

Easy to use!

This app is NOT user friendly. Walgreens lures you in with a 25% discount offer, but there’s no code for it. Soooo, when I pick up my order, I’ll have to stand around while some poor hourly schmuck tracks down a manager to authorize the transaction. Shame on you Walgreens.

It’s been busy at the photo booth and everyone is being very helpful. Thank you!

I saved my points all year to have a lil $ for Christmas and don’t ya know they switch up on us and make it where not only all our points are going to expire at the year end but we can’t even use up the ones we saved because they’ve also changed it so we can only use $5 in points per transaction. Nice job Walgreens...ya sure want us to spend and earn those points, just don’t want to honor them. I’m done with Walgreens.

Can you please repaint the lines in the parking lot please.

Thank you!!

So easy to use the photo portion of this app. Super low prices and always get them sooner than I expect! Thanks!

Great! I use it all the time. I used to be able to pay in advance. I miss that feature, it was useful to send gifts to relatives that lived out of town. I could prepay and all they had to do was pick up the items.

Awesome representatives that will ensure your taken care of!!

Routinely drops your entire transmission forcing you to start over from scratch. Infuriating! You should fix this or abandon remote order transmissions!

Sergio at 1722 W Walnut in Rogers, Ar provides excellent service. He saved me time and able to get me great pics in efficient time frame!!! Way to go!!!

Walgreens is my lifeline. I appreciate how easy it is to do business with them. Hope I never have to do without them. They are always one step ahead of things.

I really like how easy it is to print my photos right from my phone. Reprinting is also super easy!

The process of ordering prints is usually very easy and convenient but, at times, the app tends to shut down half way through the process and all photos are lost.

I couldn’t put the savings code

I love developing my pics off my Walgreens app. So easy and convenient.

I love the convenience of sending pictures to my local Walgreens store through my cell phone. But it took several frustrating tries and Contact with the store and my cell phone vender and then testing it myself to find out that I could only send through 15 to 25 pictures at a time to get them to send to Walgreens. If I sent more the order would get stuck or say unable to send. This made it a bit difficult to order a 100 picture and more for ‘the special price’ at the time. Since this happened I’ve been able to talk to my local store and they worked with me and sold my pictures to me at the 9 cents a picture if my several small orders totaled up to 100 or more. That was very kind of them. Then one time my pictures wouldn’t go through at all at my house and I was running out of time for the special. I live 10 miles from town and have trouble off and on with my internet. I finally decided to try to send them from my sister’s house. She lives in town and has better internet connection. Well that’s what it took. I was going to be a day past the special but I called my store and explained what happened and they gave me the special rate. They’ve been just super about working with me. Another issue I have is they are unable to get my videos to print on a DVD if it’s been over a day. Since I’ve found that out I try to get right down to Walgreens to get the videos I’ve taken copied to a DVD if I want that. Anyway that’s why I only rated it a three because of my struggles with getting this to work through my phone. I’m sure glad it’s worked out though because I enjoy doing the ordering through my phone.

Don’t bother

Great job

A great pharmacy and great people working there, very polite, courteous, friendly

Awsome and very convenient

They’re a friendly pharmacy where they know their customers by name 😊

I absolutely love the photo options, so easy

$20 for 9 5x7 prints? That is way too much. If I didn’t need them, I wouldn’t order them. I might as well buy a photo printer and save.

Photos so easy to send!

Awesome!!!! I love using the app to order prints straight from my devices. It’s fast and so convenient! Plus I always find awesome promo codes for big discounts!!!!

Always friendly employees !

I love the convenience of having this app. I use it for a contacting the store etc. but mostly for refills. Gave it 4 instead of 5 because it has been hard to get the scan feature to work. I suppose that could also be my phone acting up.

Not sure if the newest update is just bad or what, but I cannot send the photos to my local App Store to save my life. Over a hour wasted. So now I need to find another place that will allow me to print photos from a phone without a hitch.

Always quick plus great quality!!

App crashed several times. Took me over an hour to upload and order my photos.

Incredibly slow app. I tried to upload 74 photos... after 3 attempts they finally sent. The app would freeze if I clicked out of it and I would have to start all over. If you are persistent and patient...you can submit photos for print.

I love being able to make these photo books at home in my pajamas and pick them up in the store the next day! Super easy! Thank You!

The pill reminder only worked for about a week and now I don’t get a reminder like before..

Amanda was absolutely wonderful guiding me through trying to order pictures. All of my pictures would not load but she had the patience to help me. The new kiosk stinks but Amanda was a dear working on Christmas Day and smiling.

Photo came out in the wrong direction (never had an option on the app) and horrible. When I informed the cashier she said oh well and there is nothing they could do. Bad / Horrible service and a waste of $3 for one of my pictures

This is the most user friendly app I gave!! Makes life easier on many different levels

I am a bit old fashioned, I guess, but I LOVE that I can submit photos right from my smartphone and have pictures in hand the same day. 🙂Don’t get me wrong. Digital images are fine, but there’s just something about holding a picture in your hand (or in a book) and sharing the story. I wonder how many pictures never make it off our phones at all and are lost in a sea of digital images, never to be seen (nor captioned) again. Thank you for this app!

First time user of the in-store photo services and the Walgreens app for photos. Foxworthy Av store: Martin was wonderfully helpful and patient, carefully walking me through the entire process. Another employee, Brian, called me twice to update me on my calendar orders...I’m extremely appreciative of their help and will return to that store for all my shopping needs.

Seriously my most useful app. Especially around the holidays and late shopping for pictures and frames. My mom is gonna be in tears of joy tomorrow when she sees the pics, all made available by this easy to use app. Not to mention they are also my pharmacy and they are GOOD.

Jill at the Book Rd Store in Naperville was extremely helpful and patient with me. I wish more people could be as courteous as her. Chuck Cucuras

Amanda has been awesome with her customer service today!

Why?

I came into store to get photos printer and the employee was very helpful considering it was closing time. She helped me to print out my photos and when I thought I would have to leave them and come back for them she said not a problem she would do them now and 5 mins later I was out the door. The employees name was Allison. She was great

I had no problem using the app

Great help from Keri!! She was very busy on Christmas Eve but took time an extra effort to help me in print shop for my son s present. She is a valuable employee for Walgreens.

The photo department is absolutely amazing and has the best customer service!!!

The women at the photo section was so helpful and sweet it made getting photos fun and simple!!

I really like the convenience of this app. The only issue I have had is that if there are no refills on my monthly Rx, I have to call the doc myself. There is no follow-through on the part of the pharmacy.

Great service with photo department. Patrice was awesome!

Amazing help on Christmas Eve! Possum park Newark location!!!

Always great service. Love Walgreens.

While uploading the photos it kept resetting. Also, store location saved and had to deselect where I wanted pics printed at.

I stopped in to print 2- 5*7 and I happened to show up around 1600 on Christmas Eve. Both Kiosks were being used and I had somewhere I had to be. I waited a while for either Kiosk to be open, one lady was going through each photo on her phone one by one while the other lady had no idea how to use the machine. Finally after about 20 minutes I asked the clerk if it would be possible for him to print the two photos out for me and he said he would not mind at all and once I sent them to his store through the Walgreens App he would have them ready as fast as he could. It took less than 2 minutes from the time I hit send for him to hand me my pictures. By the way, the two ladies were still trying to figure out the Kiosks. Thanks for all the help. Merry Christmas.

It’s a cinch and I love it!

Love love love ordering photos from the app!! So easy and ready for pick- up in an hour 😊

The pharmacy app needs to be updated. It crashes and is slow.

The app is incredibly easy to use! Love it!

Fast photo, ppl are always polite

Love the photo printing! So easy to keep up with my pictures

never had pictures developed so quick...and the quality of the prints are fantastic Jimmy Silva

I stopped in on Christmas Eve to get last minute pictures printed out for kids grandpa and grandma It was so fast service was excellent

Fantastic website and easy to use

Absolutely love this Walgreens. Best Walgreen’s store 6300 Pearl in the area!!!!!!

The app doesn’t save projects well as you go. I had to restart several times. The location also works sporadically to find a store. I liked the old version of the app better.

App kept crashing

Yes, Christmas is a Christian holiday. And I would prefer that you, as well as many other companies and organizations, not use “happy holidays” as a greeting. I know that the objective for using “happy holidays” is so that you don’t insult any non-Christians by using a greeting that has “Christ” in it. Fair enough! You don’t want to offend anyone. The point is that Christmas IS a Christian holiday and using a greeting other than Merry Christmas can be, and quite frankly to me, is, quite insulting. May be a better greeting would be something like “Merry Christmas and happy holidays to all.” Or how about the old standard “ Merry Christmas and Happy New Year “. Or something like that. I used to work for Walgreens: for 30 years. Used to have that attitude that goes something like this : “If you can’t get excited about this time of year then you’re in the wrong business .” Of course I was thinking about the potential for high sales and high profit. Needless to say I don’t feel that way anymore. By using “ happy holidays” you’re taking Christ and God out of a very sacred Christian holiday. Christmas is not a “retail” holiday it’s a liturgical holiday. It’s not about making money and a profit. It’s about praising and celebrating the birth of our Lord and Savior Jesus Christ, period! Think about it!! With that, I’d like to wish all of the Walgreens family a very Merry Christmas 🥗and a happy New Year.🎉

Nice to have an app however it’s a little buggy, could not click in “email” section of form. Took me 5 or more tries. Need to iron out the kinks and it will be great.

Scanning use to be so easy...now it’s next to impossible so have to enter manually 😕

Easy to use but boggs down if you send too many prints. Fast service and they do a great job.

Great last minute Christmas gift ideas using photos

Applying discounts through app Is difficult

I spent 4 hrs today trying to place an order because I received a BOGO offer via e mail. I am not normally a complainer but this was the worst experience I have ever had with an online order. I should be getting a discount on the BOGO offer for what I put myself through. Walgreens: all I can say is “NEVER AGAIN” will I get sucked in to one of your great offers. Lesson Learned!!!!

Easy to place ONE quick order, but not good for manipulating or editing an order or adding multiple products to same order

Quick, easy and priced right!

Dan was amazing ...5 STARS! He helped me with photos! Merry Christmas!

You upload pictures and speed pick up ❤️

I love Walgreens!

Love this store

I do like they option for online photo orders, but the time time it takes to download them is painful. I also didn’t find a delete photo option so I had to order photos I didn’t need. The photo book is awesome but I cannot get my old attempts deleted. Every time I try to start a new one it picks up the old one and only the photos I uploaded previously. Very frustrating. I ended up selecting photos to print so I could create my own.

Epiphania at the Walgreen’s in BH, NJ was a great help when I ordered photos!!!

The lady that helped me in the Photo Shoo was extremely courteous and helpful

This app sends unsolicited advertising via push notifications. Sure, I want a notification when my prescription is ready; but I absolutely don’t want advertising of any kind. I wonder what other rules they’re bending? Kinda wish they didn’t have all my health info...

Joe and thomas were amazing. Thomas helped me and he’s extremely knowledgeable in the department. Definitely coming black and will refer friends

On my new iPhone 8 - this app is useless. The coupons won’t load, nothing loads. It hangs it crashes. The only thing it’s done without a problem is text me to review the app. Buggy.

The App is not user friendly compared to the website. However the website has limitations such as quantity minimums. It literally took me an hour to complete the 10 min project I completed on the full site. But again the website only gave me the option to purchase 20 when I needed only a single card.

My pharmacy is open at 9 am on Weekends which is too late. We need better service at Chicago Avenue in Evanston. 8am is much more reasonable! Please stop selling cigarettes. They cause cancer and are not a health promoting product.

You have great customer services with your employees Luis 👄🎅🎅🌲💄❤️

Love using Walgreens ap. Ordering photos is easier than pie!

Downloaded the app - was easy to make copies once you figure out Google drive

Megan is very smart with phones and very qualified to do her best to help and I'm so amazed thank you so much she needs a raise

I always print my photos from this app and love using the little discounts they always offer. So convenient!

I love this Walgreens app! It’s very organizing. And there’s no flaws at all.

Love the photo ordering feature!!

Twice I selected my photos and twice lost the selection after spending an hour selecting! More than a waste of my time!!

Great prints, too !

Frankly, it’s the only feature I use. I’m sure there are other worthy goodies in this app, but I haven’t spent the time to explore. Give the app permission to access your iPhone camera and any time you run low, just scan the barcode on the bottle to trigger a refill. Count be simpler or more convenient.

It's well a great app

Great and so convenient😊

The app is so easy to use, there are always discounts, prints ready same day & if you have any issues they will work with you or refund you with no hassle!

I’ve used Walgreens online for years now and I’ve never had a problem. Everything is fast and accurate and clearly the easiest app, especially for photos.

Insanely easy. Now that I can get prints so readily from my iPhone pictures, I’ll do it more.