tankerman65's Review of Sams ClubReviewed on 9/9/18 3:09 PM
Who are you with Sam’s Club is pretty easy specially coffee I can’t get my local sams club
Tony 6576's Review of Sams ClubReviewed on 9/8/18 8:25 PM
Hot tamales and Mike ilks - 4.5 lbs bag is always out of stock?
Cheated Plus Dude's Review of Sams ClubReviewed on 9/8/18 6:02 PM
Many online items are not ship free for plus members. Save your money and just get basic. Sham!
Vtcigvyo puvhpvyoboyct 's Review of Sams ClubReviewed on 9/8/18 3:00 PM
Need to bring items to car like Walmart does
Dapsams's Review of Sams ClubReviewed on 9/8/18 1:22 PM
I love the scan and go. It’s the best ever. The Sam’s app is great as well.
Chec....Check's Review of Sams ClubReviewed on 9/7/18 4:00 PM
Just easy to use
scrambosky's Review of Sams ClubReviewed on 9/7/18 2:43 PM
This softeners is great and it smells good
Lynn Denn's Review of Sams ClubReviewed on 9/7/18 11:51 PM
I’m very pleased with Sam’s ordering process. It’s safe & easy
An "app" a day's Review of Sams ClubReviewed on 9/6/18 7:39 PM
Auto log out is not helpful. App crashes often for no given reason. Products show as available but not in a club, bit won’t allow purchase from Sam’s direct. Loghing into credit services separate from just membership is a waste of time and adding yet another password to remember.
Concession Stand Queen's Review of Sams ClubReviewed on 9/6/18 7:12 AM
We live so far from our Sams and I am loving the convenience of free shipping with being a Plus member! Worth every penny especially when it comes to saving me time and a long drive!
kz 57's Review of Sams ClubReviewed on 9/6/18 7:01 PM
It seems like the Sams Club app frequently has smooth functionality issues. It would take me longer to enter what I want to purchase in to the app than it would to go to the store myself and get everything I needed. Sams Club you all need to get together with Walmart and let them show you how to make a smooth running app.
Kimo57511's Review of Sams ClubReviewed on 9/6/18 4:44 PM
When I order from Sams club it comes very quickly and is always the correct order
AlliJack's Review of Sams ClubReviewed on 9/6/18 2:43 AM
Love being able to order on the app from my frequent purchases and pick up in store! Convenient and easy!
Lisa D'Lee's Review of Sams ClubReviewed on 9/6/18 2:34 AM
Very easy to navigate, user-friendly, excellent products!
Helenlh's Review of Sams ClubReviewed on 9/6/18 2:18 PM
Ordering from the app is almost too easy! Shipping is fast and free (Plus member). Maybe I should only shop by the app—I’d save some money staying out of the store!!
Georges Apple iTunes ID's Review of Sams ClubReviewed on 9/6/18 2:10 PM
I am an experienced computer person with graduate computer science degrees
linzie39's Review of Sams ClubReviewed on 9/5/18 9:15 AM
User friendly website with options to pickup or have delivered
AFare to Remember's Review of Sams ClubReviewed on 9/5/18 9:04 PM
I love that this is available. The staff is amazing. I totally trust Jady. The ordering it’s self is challenging. But the overall experience was great. Thank you.
dvhhhjjslsl's Review of Sams ClubReviewed on 9/5/18 8:35 PM
Really bad service. They give out information that is not relevant. Manager seems not to be able to help. My actual rating is one star, system gave two somehow.
Amazon is Better's Review of Sams ClubReviewed on 9/5/18 8:05 PM
Need to work on bugs. Also, need to ship more items. Amazon does.....just saying!
Asvxx3's Review of Sams ClubReviewed on 9/5/18 5:52 AM
Jlightle05's Review of Sams ClubReviewed on 9/5/18 5:21 PM
I would love to be able to use the check in feature when I have a pick up order, but it doesn’t show up. I have deleted the app completely off my phone multiple times. Still no button to check in. Kinda defeats the purpose of not having to go in, if I have to go in every time.
carlmilli's Review of Sams ClubReviewed on 9/5/18 5:02 AM
I enjoy going to SAM’s Club because you can always find great deals, you can find anything from fresh fruits and produce , lots of great prices, if you haven’t had the chance to come! You definitely should check it out.
Khinto6408's Review of Sams ClubReviewed on 9/5/18 4:18 PM
When I look at my orders, I have the option of clicking on an item to see its details. But when I try to go back a page, it sends me all the way out and I have to restart the process. It would be nice to just go back to the my orders page instead of home.
EricdGzmn's Review of Sams ClubReviewed on 9/5/18 4:04 PM
Thanks to the geniuses who developed the latest app update, now it’s a complete garbage as it won’t even load the page. Please neuter him/them.
Selfieonthemoon's Review of Sams ClubReviewed on 9/5/18 12:55 PM
The 2-3 time slot was selectable, but everytime I saved it, it changed to after 3.
13579scoot's Review of Sams ClubReviewed on 9/5/18 10:11 PM
App doesn’t always work when I scan things in the store and try to electronically check out. However, it seems to always charge my credit card so I end up with double charges for the items I purchase. When the app works it is a great way to go. I would wait for Sam’s to upgrade their app before using it.
store closing's Review of Sams ClubReviewed on 9/4/18 7:46 PM
I am so unhappy that you closed the Waterford and Farmington Hills (Michigan) stores. There is only one store in my general area left. I am a sams PLUS member and I am seriously considering not renewing my membership on September 7 when it expires.
true2god's Review of Sams ClubReviewed on 9/4/18 7:15 PM
Would be lost w/o my weekly trips to My warehouse in Denham Springs. Love it., Ms.G
sad1226497220's Review of Sams ClubReviewed on 9/4/18 6:47 PM
I’ve tried using my app to check out with and more times than not the bar code will not come up. The people at the stores are not interested in helping. So what do I do?
Sunshine7579's Review of Sams ClubReviewed on 9/4/18 5:10 PM
I always have to wait to long for a pickup order!
*Hotdog's Review of Sams ClubReviewed on 9/4/18 3:28 PM
When time is short I use the Sam’s club app to get my shopping done in a flash. I have my list ready and just search, click and add to the cart. I select the day and time when I want to pick up my items. Couldn’t be easier.
Denthorn's Review of Sams ClubReviewed on 9/4/18 3:20 PM
App has a lot of error messages while using it on my iPad
IceWater662's Review of Sams ClubReviewed on 9/4/18 2:17 AM
Very nice and convenient app.
flaggrantly smelling good's Review of Sams ClubReviewed on 9/4/18 1:30 AM
Better than Costco. Better products. Free shipping.
Bundled up to keep warm's Review of Sams ClubReviewed on 9/4/18 1:25 AM
It crashed ever time I made a selection.
glendapie's Review of Sams ClubReviewed on 9/4/18 12:27 PM
Instant savings - price is good. Glad I can get product online
Ridge207's Review of Sams ClubReviewed on 9/4/18 11:25 AM
Updated to most recent version and now my email address is “not found” please call 1-800 to get assistance. I thought the entire purpose of being online was so you DIDN'T have to speak to people?
Sleepyhead1's Review of Sams ClubReviewed on 9/4/18 10:59 AM
Thank you for an easy to search and use website, searched for same item on competitors website(I know they stock it), but had no luck. Came to your site , typed in one word and it popped up. I will start with Sams from now on! Thanks
Ulopezav's Review of Sams ClubReviewed on 9/30/18 9:03 AM
I love the app for making my orders ahead of time. Only issue is that’s when I select a time to pick up my order, it won’t tell me why I can’t select that specific time window. Until I back out and retry, it will then tell me that those specific time window pick ups aren’t available. As well when I try to open the app at the Sams club store, so it can notify my location. The app won’t work and I’ll have to manually log back into my account which is frustrating and a hassle.
Ragamuffins Ranch Daycare's Review of Sams ClubReviewed on 9/30/18 7:15 PM
Bismarck Sams Club is five star customer service!
Azlcsd's Review of Sams ClubReviewed on 9/30/18 3:03 PM
Please fix the image for items in the instant saving (so, I can see what it is without having to click on it. I can’t keep track which one I’ve clicked on if most of them has no image and description), also if an item is already expired in the instant saving, why show again(it already expired-misleading). Please, please fix these issues!!!! Thank you!
ADD 1973's Review of Sams ClubReviewed on 9/30/18 2:52 AM
I wish more stores where more with the technology like Sam’s, makes shopping so much easier
Sept. 2018's Review of Sams ClubReviewed on 9/3/18 8:12 AM
The only reasons I visit Sam’s Club is for the 3 items Costco does not carry, If I could get them elsewhere I would. I will be checking the new US Food Chef Store on meeting street when it opens. The employees of Sam’s has become so rude and non helpful it’s not worth the aggravation. One would think with all the competition there is a Charleston they would do something about the attitude/customer service of some of their employees. When you talk to the managers they give you that we’re concerned we care, but on the flipside you can see I wish just dude was shut up and leave. That’s One of the reasons I shop Costco, Costco is bright, clean, helpful and non-drama unlike the Sam’s Club. I think Sam’s club should reevaluate where they are today and go back to the basics where they started.
YouHaveGotToBeKidding's Review of Sams ClubReviewed on 9/3/18 7:11 PM
It is easy to order from Sam’s. Prices are good and come right to your door.
fibes58x's Review of Sams ClubReviewed on 9/3/18 6:33 PM
Cart crashed at least 4 times.. had to go back and add to cart and checkout multiple times..
jetpilots's Review of Sams ClubReviewed on 9/3/18 5:53 PM
The App overall works well. Ordering online made easy. However, the App requires Location Access “Always” on. This is a serious violation of privacy solely to pick up an order. When picking up order a “Check In” ONLY should be needed without access to location services. As it is when location services are on the Check In feature does not function.
Me666me666's Review of Sams ClubReviewed on 9/3/18 5:02 PM
So you decide to update your app and now it won't work with my older iPad that doesn't run the newer iOS!
RYMorgan's Review of Sams ClubReviewed on 9/3/18 4:28 PM
Most everything I used to order from Sams now requires a plus membership. No thanks. Pushing sales to amazon.
Neveriz's Review of Sams ClubReviewed on 9/3/18 3:43 AM
I love the fact I don’t have to go do the shopping. It’s simple, they send directly to me or if I want to I can go and pick it up quickly.
Mancie79's Review of Sams ClubReviewed on 9/3/18 2:05 PM
App is quite slow and just generally a bit of an annoying interface.
jlbend's Review of Sams ClubReviewed on 9/3/18 1:20 PM
Quick and easy shopping online at Sams Club. The only comment I would have is it’s unfortunate that all items are not available online. Our favorite pistachios are not available, and they are Sam’s brand. 😏😩
salmonfilet's Review of Sams ClubReviewed on 9/3/18 12:55 AM
I cannot find items on the app that I've purchased in the store.
Angie32911's Review of Sams ClubReviewed on 9/3/18 12:15 PM
Keep getting “Something went wrong” Error message.
Simor4653's Review of Sams ClubReviewed on 9/3/18 11:57 AM
Great experience, easy does it.
Loraloo89's Review of Sams ClubReviewed on 9/3/18 10:59 PM
I love how easy it is to order for both pick up and shipping orders. Love the free shipping for plus members, too. They also honor price adjustments if something has gone on sale recently after you’ve purchased it.
DukeBaseball316's Review of Sams ClubReviewed on 9/3/18 10:00 PM
I have downloaded this app multiple times in order to just check basic things like store hours. The store locator consistently refuses to recognize both city and state or zip code. There should be no reason for me to have to log in just to check the store hours. After this attempt, I will never bother again. Absolutely no stars.
Dexxxxie's Review of Sams ClubReviewed on 9/29/18 7:59 PM
Unbelievably lazy employees. Refused by multiple people to even look for an item that online said was in stock. Ordered online for in store pickup and it was ready in two hours so obviously the item was there. $200 dehumidifier. Not exactly difficult to look for. Thanks Sams. Ridiculously unimpressed.
Vinton 75's Review of Sams ClubReviewed on 9/29/18 7:17 PM
They don’t lets you add a pickup person. Pay on arrival. This is the second time. I’m so disappointed you call corporate they don’t give a rip..... 🙁
TDC0430's Review of Sams ClubReviewed on 9/29/18 6:48 PM
Outdated app. outdated stores which is why so many are closing. Ridiculous shipping charges on items.
Market #1's Review of Sams ClubReviewed on 9/28/18 4:28 PM
Site is very easy to use. Return to shopping prompt option should be added to each page for ease. What about ApplePay option?
J Keltner's Review of Sams ClubReviewed on 9/28/18 3:25 PM
Today was my second time using the club pick up service. I was able to add everything to my cart with the exception of two items. I went inside the club and found that they are indeed in stock, but I couldn’t purchase them through the app. Then, when I got my email notification that my order was ready and that I can check in, I click the link and the app would not let me check in so I still had to go inside of the club. Not nearly as convenient as I’d hoped for.
FaithfulH3arted's Review of Sams ClubReviewed on 9/28/18 12:57 PM
Company account but can’t use cards with anyone but the owners name on them.So got to get his personal credit cards to make company purchases. Can’t use company cards with anyone else’s names on them which makes him jumpy so we end up driving to Sams Club instead or buying from competitors or Walmart who let any card be used. Great products when we do buy tho.Show up mint condition.
HDrider4u's Review of Sams ClubReviewed on 9/28/18 10:20 PM
This is a great app and I recommend anyone to use it. Easy check out.
Harlemkid2230's Review of Sams ClubReviewed on 9/27/18 8:23 PM
This Sam’s Club app is a plus. Plus deals & offers
marsie1950's Review of Sams ClubReviewed on 9/27/18 5:35 PM
The items on my list didn’t show up when I was at the store shopping and had to place a second order.
Bluemakeio773's Review of Sams ClubReviewed on 9/27/18 4:59 PM
My order is never ready when i pick it up i always have to wait 20min or more.
Grandma Sugar21's Review of Sams ClubReviewed on 9/27/18 3:54 AM
Today I placed a Click ‘N Pull order for 35 items. 31 items w/b picked up in store Sat. 4 items had to ship due to no inventory at my store. But it wouldn’t let me add my Ship to address, stating my phone number wasn’t registered??? It was though. After 20 min’s on the phone with a Sam’s Club rep, it was determined I had to cancel those items due to my store had no inventory and they couldn’t/wouldn’t Ship from another store. It caused s lot of confusion for both of us. It should have just said Stock Out, but it didn’t! It shouldn’t be this hard to place an on-line order
Sillishelli's Review of Sams ClubReviewed on 9/27/18 12:49 PM
I have used this app for the length of its life. I found it wonderfully convenient to order online with no minimum purchase (unlike WalMart!) and pick up my items within a couple of hours. Now, at least one of my regularly purchased items (a carton of half and half—we are heavy coffee drinkers!) doesn’t come up at all, either through a department or generic search. Mini Moos, Silk Almond something and then broccoli (what?!) are listed. Other items occasionally bring up the same chaotic search list. This can’t be so hard to fix. And an additional frustration...I appreciate a notification that my membership will need renewing. I DON’T need it to start showing up at least two months before I’m due to renew! Please align your in stock items with your algorithm, Sam’s, and we’ll all be a lot happier.
lillian 419's Review of Sams ClubReviewed on 9/27/18 12:33 AM
I pay to be a plus member but not able to access all the products you offer.
Cjdirh's Review of Sams ClubReviewed on 9/27/18 10:13 PM
Almost every time I scan for a price check in my store (because it’s not properly posted), after an eternal search,it comes back as Not Found. Also, items in store are not listed in app even when searched for by product name.
Basketball Vet's Review of Sams ClubReviewed on 9/26/18 8:38 PM
It took 20 time to final get order to take.
hbdbe6655's Review of Sams ClubReviewed on 9/26/18 8:30 PM
The Sams Club app is easy to use and very convenient!
FuslasSauce's Review of Sams ClubReviewed on 9/26/18 8:14 AM
If you’re like me going to the club for a couple things ends up a overloaded cart full. Online ordering, for me, saves me the binge shopping and obstacle course of patrons at Sams club. Never had a issue, gets me in and out
Speedy Duncan's Review of Sams ClubReviewed on 9/26/18 2:31 PM
First time that I’ve used the app, but I found it somewhat cumbersome to use. Hopefully, as my familiarity improves things will get faster
Arendsita's Review of Sams ClubReviewed on 9/26/18 1:56 AM
Ddjddidisoeififodoeo's Review of Sams ClubReviewed on 9/26/18 10:37 PM
Should be able to ship drinks free as a member
Regina Wright's Review of Sams ClubReviewed on 9/25/18 9:26 AM
I purchased the Plus Membership thinking that all items would be included as free shipping. I am disappointed that so many things I needed were not included in the free shipping with the online app. The app is very easy to use.
wpcook's Review of Sams ClubReviewed on 9/25/18 5:12 PM
Makes my shopping so easy by going on the internet during work and getting everything shipped directly to my home
Colokidd's Review of Sams ClubReviewed on 9/25/18 3:57 PM
Since the last update I have been unable to sign into my credit card acct. from the app, but can from the website on my laptop with the same user name and password. Very annoying! Please look into this otherwise love using the app in the store.
Papi4life's Review of Sams ClubReviewed on 9/25/18 1:18 PM
Love shopping here
ncoffeea's Review of Sams ClubReviewed on 9/24/18 9:54 PM
Why can’t I pay y bill on this app ?
Notredame1108's Review of Sams ClubReviewed on 9/23/18 6:52 PM
I don’t like how it automatically pays with rewards dollars. I wish it would ask.
JoseSoto1971's Review of Sams ClubReviewed on 9/23/18 5:17 PM
xoxonot's Review of Sams ClubReviewed on 9/23/18 4:20 PM
Your app is extremely slow and not user friendly at all. I had to make 6 attempts to place an order. Yesterday I tried 5 times got to end tried to place and keep getting opsi something went wrong. I had to use my husbands phone and his app today. Which now my order will not b ready until Monday. I order online so I don’t have to lift everything and when my husband can help me load and unload. Now we have to pick up after he has worked all day. I also use the Walmart app and that one is so much better than the Sams. Don’t you have the same IT department?? If not consult them to update your app.
Sergeant Smith's Review of Sams ClubReviewed on 9/23/18 3:46 PM
Love how fun and easy it’s to shop on line especially when I don’t have a Club next to me. Thanks Sam’s Club for having on line ordering as an option for people like us! Have a great day!
Parks. J's Review of Sams ClubReviewed on 9/23/18 3:02 PM
Dianne at the service counter at the Sam’s located on Power Inn, Sacramento location is amazing! She always greets me with a smile and makes sure i am well taken care of. Thank you!
Hootie056's Review of Sams ClubReviewed on 9/23/18 2:49 PM
time honered's Review of Sams ClubReviewed on 9/23/18 1:57 AM
M3shia's Review of Sams ClubReviewed on 9/23/18 1:27 AM
App keeps redirecting to use safari then doesn’t load the page
navets1991's Review of Sams ClubReviewed on 9/23/18 11:17 PM
I don’t know if it’s the store or app but every single time I try to make an order the food will never be ready until the next day. Doesn’t even matter what time I put in the order it tells me next day. Useless
SmithsArus's Review of Sams ClubReviewed on 9/22/18 4:54 AM
The app does not work after "update now" selected on iPad.
Dr Matt G's Review of Sams ClubReviewed on 9/22/18 3:34 PM
Debt Free Is Less Stress's Review of Sams ClubReviewed on 9/22/18 2:31 PM
The “frequently ordered” list, WE NEED TO BE ALLOWED TO DELETE THINGS FROM THE LIST THAT WE DIDNOT LIKE OR NO LONGER WANT, (OR THE STORE NO LONGER CARRIES). ESPECIALLY SINCE IT TAKES FOREVER TO LOAD. It takes an odd amount of time to sign in every time you open the app, and then it literally says it’s signing you in several times during the usage and I’m on stable Wi-Fi, it doesn’t make sense. & where is my old review? So I could just edit it instead of starting over?
Bhd675's Review of Sams ClubReviewed on 9/21/18 9:15 PM
Audrimarivel's Review of Sams ClubReviewed on 9/21/18 5:38 PM
I’m literally upset I’ve been trying to place a order for almost an hour. You guys need to update and make it easiest.
Monchi13's Review of Sams ClubReviewed on 9/21/18 5:28 AM
nevek46's Review of Sams ClubReviewed on 9/21/18 5:08 PM
App used to be good, but not so much nowadays. Too much clutter, print is so freaking tiny that I have trouble reading it even with my glasses, too often there’s no thumbnail, image, or description for the items unless you click “view item”, and instant savings needs to be grouped into “you have to buy multiples” & “single” items—I hate having to scroll through so many savings where you have to buy multiples of the item.
msutphin's Review of Sams ClubReviewed on 9/21/18 3:01 PM
I absolutely love this app! I get my shopping done fast and have the option of picking the items up at the store or having them shipped directly to my home! So convenient and so easy to use!
Tom-USA's Review of Sams ClubReviewed on 9/21/18 11:29 PM
Why struggle with the traffic and lines, when you can get free home delivery with a Plus membership. mind you I don’t order and ship 70lbs of merchandise, I spread out the purchases, so I don’t kill the UPS with heavy merchandise....
PurpleChips19's Review of Sams ClubReviewed on 9/20/18 8:52 PM
Been shopping at Sam's Club for probably 25 years. It's always been a great way to save money filling up my families Grocery needs. Keep up the good work.
Cjcdcrcr's Review of Sams ClubReviewed on 9/20/18 8:26 PM
I am not one to write reviews, but I feel like this one has to be addressed. Online ordering and in store pick up is suppose to be quicker. I have given Sams the benefit of the doubt. I have tried the online order three times. Every single time I get an email saying it’s ready, and every single time not only is it not ready, but I seriously wait a minimum of 30 to minutes just to get my “ready order”. I will NEVER do it again. It would have been quicker for me to have gone and gotten everything myself. There was no one else in line just me and it still took 28 minutes today for 9 items. So disappointed and irritated.
Mickmick24's Review of Sams ClubReviewed on 9/20/18 11:55 PM
2 in app order, 2 wrong orders
Papa GB's Review of Sams ClubReviewed on 9/2/18 7:50 PM
App is very sluggish. Just ordered a garden hose and had to retry 3 times. I do not have this much trouble with any other apps. I would think that with all the online shopping competition, a company like Wall-Mart/Sams would have a world class app.
Treasae's Review of Sams ClubReviewed on 9/2/18 5:07 PM
With the most recent update suddenly I can’t check in for my club pick-up order unless I have location services turned to always on. I do not allow that for any app and have no idea why Sam's would always need to know my location. I should be able to check in as before when I turn location services to on only when I’m using the app. Thank you.
ekpir's Review of Sams ClubReviewed on 9/2/18 4:45 PM
Terrible, terrible, terrible check out experience!!!
ewooly90's Review of Sams ClubReviewed on 9/2/18 3:55 PM
The app keeps crashing. Unable to check out. Took me quite a while to select all my items before I was even ready to check out.
Jdboudreaux's Review of Sams ClubReviewed on 9/2/18 2:05 AM
Seams to crash or multiply things during checkout. When renewing my membership it wanted to know the address, not sure why since it’s not being shipped to me and it should be in the system that I am signed onto.
New_Mom84's Review of Sams ClubReviewed on 9/2/18 2:01 AM
The app works it’s great but otherwise I get multiple errors it locks on me it makes me want to just go to Costco
donthavetimeforthismess's Review of Sams ClubReviewed on 9/2/18 1:46 AM
It’s constantly logging me out. It took me an hour to finally get my order to go through. I’m not a fan of this app!!
lggrind's Review of Sams ClubReviewed on 9/2/18 12:12 AM
For some reason, your site wouldn’t allow MANY of the screen pictured items to be viewed.
Hbrizuela's Review of Sams ClubReviewed on 9/2/18 10:12 PM
Worked perfectly for first order. Since then every time I try to add anything to my cart it gives me an error. Impossible to use for any shopping. Frustrating because I was happy with my first order.
erico623's Review of Sams ClubReviewed on 9/19/18 6:25 PM
Many websites and mobile apps available, I prefer Sams to most. I shop there because of the ability to go to the club and shop from my phone. I always cringe when I go to the “others” and have to wait in a long line. Sams is the best
cstomer's Review of Sams ClubReviewed on 9/19/18 4:39 PM
I shop at local Sams club often. I find it somewhat difficult to navigate through the online ordering here at Sams and therefore Very rarely I use this. I find other companies on line platforms easier to use.
cjmle95's Review of Sams ClubReviewed on 9/19/18 2:26 AM
When checking out for pickup, I had to go to settings several times and since it’s my wife’s card, I had to keep entering my name and email for pickup-arghh!!
GMillieL's Review of Sams ClubReviewed on 9/19/18 1:07 AM
The staff at Sams always goes above and beyond!
me_thu's Review of Sams ClubReviewed on 9/19/18 11:06 PM
The Sams app is slow could be faster and more time slots for pick up. Especially for handicap people who are not able to get items themselves and need it sooner than later.
jrlinger's Review of Sams ClubReviewed on 9/18/18 9:43 PM
I use this app frequently to place orders online and then pick up at the store. They have a drive thru that is very convenient, but you have to check in on the app for them to bring out your order. The last two times I've picked up an order, the app will not let me check in even though I've gotten text and email notifications that the order is ready. It's very frustrating.
ChezMargot's Review of Sams ClubReviewed on 9/18/18 7:27 AM
Some people are afraid of how much our favorite retailers know about us. Must of us buy the same stuff over and over.. the app make it so easy, much better than pushing the cart!
fourwarrens's Review of Sams ClubReviewed on 9/18/18 5:31 PM
GREAT EXPERIENCE online ordering. THANK YOU For The Free Shipping. It Helps My Elderly Father As I Am Ordering OTC med For Him.
peterpiperpepper's Review of Sams ClubReviewed on 9/18/18 3:56 PM
Often the app will not let me place an order for club pickup. Have tried talking to someone and it keeps happening. Even trying to send this review is giving me problems
GeorgePichaJr2's Review of Sams ClubReviewed on 9/18/18 3:30 AM
To pay for a membership online?
Smorris2012's Review of Sams ClubReviewed on 9/18/18 11:32 PM
So very easy to use
Tina in Ohio's Review of Sams ClubReviewed on 9/17/18 7:14 PM
Love the app. I sometimes remember items I need while away from my computer. With the app, I can be anywhere (with Internet) and place my order.
beamerguy95's Review of Sams ClubReviewed on 9/17/18 4:21 PM
Love the store and the pharmacy. Scan and go only cooperates about half the time. Frustrating!
jmayorgac209's Review of Sams ClubReviewed on 9/16/18 9:07 PM
Need an update because it doesn’t work in my iPhone with IOS 12!!!!!
fhdufhfj's Review of Sams ClubReviewed on 9/16/18 5:45 PM
I like using this app, I do not appreciate that doing a pickup service requires that my location services have to be set to ALWAYS. Not cool.
1Badmomma?'s Review of Sams ClubReviewed on 9/16/18 4:43 PM
The online app. fine but I couldn’t add a payment method I would hit done and it wouldn’t save and then it would tell me to add a payment methdod.
morillo mary's Review of Sams ClubReviewed on 9/16/18 3:03 AM
Sams te brinda los mejores precios y es todo un placer ser parte de este club los felicito a todos los que hacen posible tener una experiencia única en todas las tiendas gracias
bobbyhinge's Review of Sams ClubReviewed on 9/16/18 2:53 PM
I like the app, and the ability to order online, but there are so many things out of stock makes it hard to want to continue being a plus member.
Sauske067's Review of Sams ClubReviewed on 9/16/18 1:22 PM
App kept giving errors when placing order Check payment method everything was correct Re-entered information to make sure still errors App would not scan card to upload Continued to have issues Finally was ready to place order and kept reading error on the fifth try order confirmation number was given To make matters worse on this app when asked on feedback that gave errors as well
Aznext's Review of Sams ClubReviewed on 9/16/18 12:31 PM
Sam’s increased my quality of life.
Skipper Sally's Review of Sams ClubReviewed on 9/16/18 12:28 AM
I love skipping the lines! I also scan items when the price is questionable. I don’t buy wine there anymore since you do have to go through the line then. They do have all the information (age) on me so they really could have the person at the door check ID‘s if anyone is suspected of being underage. That is the only reason I gave a 4 instead of a 5 star. Also I skipped the line just now to renew my membership.
Dez0921's Review of Sams ClubReviewed on 9/15/18 7:26 PM
Worst APP I ever used since they was invented! Not even going to waste my time when they can’t even design an app that won’t let you get past the bot page from my IPAD
Hillbilly Blondie's Review of Sams ClubReviewed on 9/15/18 6:49 PM
We have to rescan our entire cart. Your app has issues.
kiki-kares's Review of Sams ClubReviewed on 9/15/18 5:31 PM
I am a buyer for my company so I access dozens of different companies sites both for home & work. I have more trouble with this site being slow than with any other shopping site I work with.
sad mad costumer's Review of Sams ClubReviewed on 9/15/18 1:10 PM
Make sure a thousand times you get address and details right or you won’t be able to cancel They only give you an hour window in order to do that after that you are screw ,they direct you to a phone number in which costumer service it’s of not use I tried that .,also their chat help in which the person on the other end just promises to do anything they can to help you just to thank you and disconnect before even telling you if they were able to help you with any of your problem ,the only way to redirect your order to right address it’s to wait until the carrier has your order, that’s when you can ether hold your package in their facility for you to pick up or pay extra in order to divert it to your correct address which I had to do,$13.50 :( I wish they gave us more options to manage our orders just like Amazon does , I will not use their delivery any more
The Red Nismo's Review of Sams ClubReviewed on 9/15/18 11:20 PM
Everything works like clockwork. I love it.
Charlie1061's Review of Sams ClubReviewed on 9/15/18 10:27 AM
Your Wes site is not friendly.
Fynalstop's Review of Sams ClubReviewed on 9/14/18 9:34 PM
Easy and convenient from my smart phone. It’s just too easy
Skarlitt's Review of Sams ClubReviewed on 9/14/18 3:00 PM
If only they allow to choose the days of shipments.
Best way to shop's Review of Sams ClubReviewed on 9/13/18 12:45 AM
Online ordering from the recent purchases is the BEST way to shop! Thanks Sams!
Maria Pata Fria's Review of Sams ClubReviewed on 9/11/18 5:20 PM
You are awesome ❤️
Gumbo Genie's Review of Sams ClubReviewed on 9/11/18 2:54 AM
Sam’s Club value shopping and super convenience are awesome deals ...
GlacierGal222's Review of Sams ClubReviewed on 9/11/18 1:03 PM
How long is it going to take u to fix ur app so we can use it on the iPhone again?
Fl.GGRAW's Review of Sams ClubReviewed on 9/10/18 6:46 PM
Tabby the argent who was about to take care of my needs.
EAMJr's Review of Sams ClubReviewed on 9/1/18 4:19 PM
App is too slow!!!!!
Manymopars's Review of Sams ClubReviewed on 9/1/18 3:58 PM
Hard to use to see what local stores have. Really just an online store app. Also a lot of issues logging in to pay CC. Had to make many calls to customer service to fix account so I could log in.
Teachmsn's Review of Sams ClubReviewed on 9/1/18 2:43 AM
Love the convenience and prices. Since my son is in college I can now have packages delivered to him.
D. Dabbs's Review of Sams ClubReviewed on 9/1/18 2:06 PM
Terrible. Not worth 1 star. Cannot get rid of update page...continually.
TuscaloosaShopper's Review of Sams ClubReviewed on 9/1/18 1:02 AM
Easy, fast, and great to use. Bulk + Quick + Easy= MUST HAVE!! The best part for my family is the free shipping for plus membership. I can feel the love Sam’s and I thank you. The really appreciate their customers that invest. I had a few problems in the beginning but I am all set now.
Vonmommy's Review of Sams ClubReviewed on 9/1/18 12:53 PM
I have been using the Sam’s app to order all of my stuff. It stores things that I have ordered before to make it easy to order again. Then I can choose the date and time to pick up the order. The only thing is, you do have to go in and get your order. They do not bring it to your car. But, you still save a ton of time by not having to walk around and shop.
KRHuey's Review of Sams ClubReviewed on 9/1/18 10:46 PM
Hopefully a new update is already in the works since this one is a complete fail.
VGiarre's Review of Sams ClubReviewed on 8/9/18 8:28 PM
I wish it showed you how much more you need to spend before you’re able to get another $10.
terry75052's Review of Sams ClubReviewed on 8/9/18 6:42 PM
There is no way to delete an old credit card and no way to indicate the same address for billing and shipping!
Sugarbear babycakes's Review of Sams ClubReviewed on 8/9/18 2:56 PM
I love using this app! So easy to show up at the store and the order is ready to load!
ehs90's Review of Sams ClubReviewed on 8/8/18 8:48 AM
So sad they Sam’s club decides to close Seekonk, MA store Warwick, RI store Worcester, Ma store
Tranzam350's Review of Sams ClubReviewed on 8/8/18 7:43 PM
So easy to click and have it shipped. Thanks SAMs club !
ccat1961's Review of Sams ClubReviewed on 8/8/18 4:18 PM
Why do I still see instant savings from January? I tried uninstalling the app and reinstalling it but all the same. Correct this and I will give it five stars.
junlet's Review of Sams ClubReviewed on 8/8/18 4:00 AM
Sever times I have to turn my computer off and start over.
Shortybarnes's Review of Sams ClubReviewed on 8/8/18 1:23 PM
Each item is hard to locate
crazysamsclublady's Review of Sams ClubReviewed on 8/7/18 9:51 AM
The app takes a long time to load items. Sometimes it won’t show pictures of some items and you have to click in order to find out what it is because there’s not even a description.
1lauramarie's Review of Sams ClubReviewed on 8/7/18 4:22 PM
I love the convenience, the friendly staff and easy location. Also love the car wash!!!!
rokketlady's Review of Sams ClubReviewed on 8/7/18 4:03 AM
Love how easy it is to order! My pick up is already and shipping is always quick thank you for being there for my family
katilidid's Review of Sams ClubReviewed on 8/7/18 10:56 AM
I stopped using sams for about 3 months because Of the app was not working correctly. Now it’s back to the same problems during check out having to re enter security questions and slow slow slow. Ugh This year alone I have earned $100 in cash back because of the amount I spend at SAMS but the app department really needs to get it together. Due to the slow issues with the app and the options for same day pick up I ended up opening a Casio account for my wedding and I have already earned $60 in 1 month. Sams I have been loyal for a long time and really love my sams club, but you need to step up your game. You need to have an option for same day pick up and speed up the app please.
Lalalili1247's Review of Sams ClubReviewed on 8/7/18 10:54 PM
I use this app every week. The first few weeks it was great but the last three weeks every thing would add to the cart but won’t let me complete my purchase. I tried to contact someone but they never get back to me.
maurreon's Review of Sams ClubReviewed on 8/6/18 9:03 PM
Very user friendly site. Excellent products and low prices.
mollyfinley's Review of Sams ClubReviewed on 8/6/18 8:18 PM
Sure wish you could add to existing order for a limited time after order is placed like you can at Walmart.
Sharon O.'s Review of Sams ClubReviewed on 8/6/18 7:38 PM
Love love love the convenience of this app and the scan and go app!!
GKsSugar's Review of Sams ClubReviewed on 8/6/18 2:28 PM
Great prices, free shipping, easy online website, and I love the convenience!!
PreeKila's Review of Sams ClubReviewed on 8/6/18 2:04 AM
I absolutely LOVE Sam’s! It’s like a toy store is for children to an adult! I’m always over spending my budget !
Bain888's Review of Sams ClubReviewed on 8/6/18 11:16 PM
The Instant Savings images don’t load, therefore you can’t see what’s on instant savings.
CPri's Review of Sams ClubReviewed on 8/5/18 9:38 PM
This app used to work really well?. It is incredibly slow now. I was prompted to submit security checks 20 times. An item that was out of stock caused my whole order to not be able to be placed. Incredibly frustrating.
Fungofolio's Review of Sams ClubReviewed on 8/5/18 8:48 PM
First I love the convenience of store pick up. I do wish I had more same day options. What does seem odd are the items I cannot find on your database. One example is sour cream. When I search for sour cream it returns cottage cheese. We also buy frozen vegetables a lot but the items we find in store don’t seem available on pick up.
Rap434's Review of Sams ClubReviewed on 8/5/18 7:13 PM
First time shopping online great experience !
prettyfacee's Review of Sams ClubReviewed on 8/5/18 6:14 PM
This app is awesome
Elpipta88's Review of Sams ClubReviewed on 8/5/18 3:44 PM
The app is not working since last friday .. is not allowing me to place order .. it keeps saying something went wrong .. i use this app every week !! This is never happened... i need help please
ragecajun's Review of Sams ClubReviewed on 8/4/18 8:41 PM
Camera did not want to work the first two times when trying to add my credit card. Other than that the APP works great.
lufufottdodydoyd's Review of Sams ClubReviewed on 8/4/18 7:10 PM
Needed to use different card. Answered all fields but when checking our further asked for security code again. Tried to delete old card info but no option to do that. I was asked if I wanted to use address that was part of my membership which I did but again at checkout it asked for my address. Checking out seemed to be going around in circles. I finally completed checkout and placed my order.
sayasitis58's Review of Sams ClubReviewed on 8/4/18 5:58 PM
Can’t change the shipping address without adding a new address, done button doesn’t work always. Difficult to add CVV in payment options
plumbphone's Review of Sams ClubReviewed on 8/4/18 4:53 AM
It was very easy doing this on my phone..
Pat At Styles's Review of Sams ClubReviewed on 8/4/18 4:41 AM
Love these specials, ordering online and the free shipping!
Daisy*45's Review of Sams ClubReviewed on 8/4/18 3:23 PM
Ok app but kept freezing
Mpc5150's Review of Sams ClubReviewed on 8/4/18 3:15 PM
Sam’s Club has really earned my dedicated patronage! I never knew how many products, services, etc are available. I usually only did a fast scan of the APP. I was up at six am today to start taking advantage of the one day sales! They are awesome!
Gilly562's Review of Sams ClubReviewed on 8/4/18 2:39 PM
Love the ability to skip long lines and checkout within seconds. Thanks.
mzalatx's Review of Sams ClubReviewed on 8/4/18 2:32 PM
Will not allow sign in, just cycles through one verify screen after another. Fix this!!!
Photog25's Review of Sams ClubReviewed on 8/4/18 1:34 PM
I hated the not a robot. If t were not a gift I was ordering I was ready to sign out and forget it. NOT USER FRIENDLY
HikieMom's Review of Sams ClubReviewed on 8/4/18 1:30 PM
snydernguyen's Review of Sams ClubReviewed on 8/4/18 12:17 PM
Trying to buy mattresses, but there is no full size to buy
57 g's Review of Sams ClubReviewed on 8/4/18 11:06 AM
Would like the opportunity to pickup at home store
Bobby0827's Review of Sams ClubReviewed on 8/4/18 10:57 PM
Excellent service for Everything
Mc0330's Review of Sams ClubReviewed on 8/31/18 9:07 PM
So, the mandatory update says “we’ve hunted down some bugs” and fixed them. But now the things that WERE working are broken. Trying to checkin now to pick up an order and I keep getting “unexpected error.” I’ve tried over and over. The button is obviously broken as if this latest update.
Nanakate16's Review of Sams ClubReviewed on 8/31/18 7:14 PM
Always an issue with this app. If Amazon and Home Depot can get it right, Sam’s can too.
Honey 2's Review of Sams ClubReviewed on 8/31/18 5:36 PM
So convenient. The first few times I used it I purchased paper towels, sodas, etc. but have since gotten meat and produce. The shoppers choose the items with such great care, as if I was standing there watching them. Very pleased!!!!
BudBill No. 2's Review of Sams ClubReviewed on 8/31/18 4:04 PM
I have had a very enjoyable experience with Sam’s Club.
Carmen1 Johnson's Review of Sams ClubReviewed on 8/31/18 3:24 AM
Very satisfied my online shopping so convenient and the shipping on time.love it
cynyaz❤️'s Review of Sams ClubReviewed on 8/31/18 3:16 AM
Me encanta comprar online ❤️
akbar bashsac's Review of Sams ClubReviewed on 8/31/18 2:32 PM
I like to shop through app but always the discounted item is out of stock, how come..? Or it will be there when I proceed to check out it gets removed from the cart automatically, if it’s not available it should display out of stock or just remove from the site.
1Ozzzz1's Review of Sams ClubReviewed on 8/31/18 2:03 PM
I guess the old don't matter or even considered for updates. My pad doesn't have iOS 10. I spend my money on line at SAMs... Well not anymore.....
asilcamp's Review of Sams ClubReviewed on 8/31/18 11:29 PM
Erased my large order twice. Terrible experience!
mlalani's Review of Sams ClubReviewed on 8/30/18 5:44 PM
Best way to order made my life so easy thanks Sams club
Sunday Ntiechukwu's Review of Sams ClubReviewed on 8/30/18 3:26 PM
Not as efficient compared to amazon shopping
white Glove Cookie's Review of Sams ClubReviewed on 8/30/18 1:28 AM
This makes it convenient to get what you want. Thank You.
Creedusa's Review of Sams ClubReviewed on 8/30/18 10:22 PM
Wouldn’t accept the alternate shipping address until the 10th time
GAME FREAK121212's Review of Sams ClubReviewed on 8/3/18 7:20 PM
I love the app, but it is slow to use...particular when trying to update quantities of items when trying to reorder.
Ann Lawrence's Review of Sams ClubReviewed on 8/3/18 4:08 PM
Love the scan and go app but this one is frustrating. No good if I can’t order. Tried updating, signing out, pick up and ship! Nothing worked. Now can’t even leave review. Says all nicknames I tried to use have been taken!! Not even possible!
Bryan Millet's Review of Sams ClubReviewed on 8/3/18 3:30 AM
When adding items from a list, the program unchecks the items when changing the quantity, so you have to recheck the items. When selecting a pickup time, after clicking save, the Program automatically changes the pickup time to the following hour (select 7a.m., it changes to 8 a.m., for example).
Jons11's Review of Sams ClubReviewed on 8/3/18 2:07 AM
How do you explain that you can’t access the credit services section in the app. After multiple calls to try to figure out why I am getting this error, I was told it’s because the app is not fully compatible with iPhone. Very disappointed on the response I received, as well as the the solution.
wilusz1's Review of Sams ClubReviewed on 8/3/18 1:26 PM
Keep this up and I will probably switch from Amazon prime. Great job!!
Peltaz's Review of Sams ClubReviewed on 8/3/18 12:54 AM
Me gusta la aplicación,ahorras tiempo es muy accesible definitivamente la recomiendo.
O Fallon Illinois's Review of Sams ClubReviewed on 8/3/18 12:13 AM
Your Zip Code information is very confusing. I had to make sure there was an exact space in the town O Fallon Illinois. After calling Around to Sam’s club, using the online chat with Norma and even been hung up on several times at 1-800-walmart. I finally called my discover card and they said to retype the Town’s name with a space. It worked. So now I have the purchase I’ve been trying to make for days now. Please make this easier for other Mother’s who are very busy and not enough time to research every option. Thanks.
gusee1's Review of Sams ClubReviewed on 8/3/18 11:57 AM
The app is great, login however is not. Half the time I login it says there is a problem and go back. After that are usually have to go onto the website and login that way
happyzinger's Review of Sams ClubReviewed on 8/3/18 11:02 PM
Was having some difficulty with my order, called customer service, they were very helpful, resolved issue quickly.
ChrisAngie2012's Review of Sams ClubReviewed on 8/29/18 8:26 PM
This makes getting what I need delivered straight to me! It keeps me from having to ride 1 1/2 hours to the closest Sam’s Club to me!
Pammie64's Review of Sams ClubReviewed on 8/29/18 5:42 PM
I love the fast shipping and ease of using the website to place the order and the savings are priceless. Just wish they would ship the produce and cold food as well, I would never have to leave the house. 😊
red3becca7's Review of Sams ClubReviewed on 8/29/18 3:07 PM
Did not pack well. Put heavy pack of soup on top of cereal which crushed the box and the razors ordered falling out package n someone could have got cut.
10diana10's Review of Sams ClubReviewed on 8/29/18 2:38 PM
I am never able to sign in my account even though I enter the information correctly every time. It gives me a message There is a problem with the information you provided. Please go back and try again.
Crazy nurse 96's Review of Sams ClubReviewed on 8/29/18 2:31 PM
Love the app convenient and security
LIZ M12's Review of Sams ClubReviewed on 8/29/18 1:58 PM
Items will often appear “in stock” online for several days, and sometimes weeks, in a row until you attempt to purchase it and it’s suddenly not available. Beware of the disappointment.
reaganrawhide's Review of Sams ClubReviewed on 8/29/18 1:15 PM
Now don’t have option to SEND feedback
Lashnere's Review of Sams ClubReviewed on 8/29/18 12:15 AM
Leonard_Loh's Review of Sams ClubReviewed on 8/29/18 12:14 PM
The latest update requires location be set to “Always” in order to check-in via the app for Click-n-Pull orders. This was not the case previously. Why is location on “While Using App” not sufficient?
happyhelpers's Review of Sams ClubReviewed on 8/28/18 8:38 PM
stellla13's Review of Sams ClubReviewed on 8/28/18 6:14 PM
This used to be so easy Becomes more difficult with every update nothing ever gets updated and half the time it’s says something is not in your store , but it is when you get there You are one of the largest stores in the US I don’t understand how your technology can be so poor I own a restaurant and order frequently on apps from many companies this is by far the worst
VSlab's Review of Sams ClubReviewed on 8/28/18 6:11 PM
Items are unavailable even though they are in stock. Orders will be partially unfulfilled for no reason. Recently they require you to turn on location services and notifications (battery drainers) in order to use the check in feature. I have to use this app for my job, but it’s so poorly executed I wish I could delete it.
Industrial Emgineer's Review of Sams ClubReviewed on 8/28/18 4:04 PM
If a bid is placed within the last 5 minutes in one of Sam’s online auctions, time is extended another 3 minutes in a “popcorn” auction. Sam’s propaganda says this “gives everyone an equal chance to win.” What nonsense! The extended auction is actually a new auction with a higher start bid. The real reason is obvious: get more money for an item.
mommabear1959's Review of Sams ClubReviewed on 8/28/18 2:04 PM
When I use suggested items and then search for items it’s very difficult to consolidate my order
RickTex12's Review of Sams ClubReviewed on 8/28/18 1:55 PM
Just installed this app. You have to Add a payment method and when adding your card and choosing to save it it just refreshes and never stores the information therefore you cannot even check out with items in your cart very frustrating seems like a bug.
17458's Review of Sams ClubReviewed on 8/28/18 1:33 PM
Some of the items I needed were not in stock
FirstladyH's Review of Sams ClubReviewed on 8/28/18 12:55 PM
I think this is such a great idea I am disabled. Recently had surgery that made it impossible for me to go shopping for my needs. But Sams Club has made it so easy that all I had to do was get online order and drive up and pick it up WOW how great is that! Awesome Sams Club thanks for thinking of me. Your the Best.
Batty9643's Review of Sams ClubReviewed on 8/28/18 11:20 PM
So I can no longer get the Sprayway Stainless Steel Cleaner and Polisher in store so now I have to get it on line. And the 6 pack is not available I ordered the 5 pack. Now the 5 pack turned up but only had 1 in it. Not good. PLEASE PUT THIS PRODUCT BACK IN THE STORE....
Amar0259's Review of Sams ClubReviewed on 8/28/18 11:03 PM
So the design is quite confusing.I couldn’t see there is a drag able menu under the Sam’s club title.I would say to make that visible for the users to know that there is a menu.
leeceyb123's Review of Sams ClubReviewed on 8/28/18 10:52 PM
You cannot edit the items once placed in the cart, only delete them.
GodIsTruthJohn18:27's Review of Sams ClubReviewed on 8/27/18 7:34 PM
This was a store pick up purchase. I have not received the shipment of mail purchases (not expected for 4 days). I loved that I was in and out of store in 20 min including pizza lunch. The frozen/refrigerator items were cold. Loved it!
just send review's Review of Sams ClubReviewed on 8/27/18 2:47 PM
Recently started giving me an error when trying to check out on the app, doesn’t explain just says something went wrong, husbands app doing the same thing, don’t know why...
MrsRow3's Review of Sams ClubReviewed on 8/27/18 2:11 AM
It should be free for business members.
birdbrain13's Review of Sams ClubReviewed on 8/27/18 10:35 PM
I normally buy baby formula in bulk from Sam’s Club. Unfortunately, the price has gone up, but what can we do about it? I’m thankful for places like Sam’s Club, because without them we would be spending a lot more money.
Pheasant 1's Review of Sams ClubReviewed on 8/26/18 9:24 PM
Very difficult to order online if using a different credit card than the sams credit card.
Rxguzma's Review of Sams ClubReviewed on 8/26/18 9:01 PM
The online ordering app is a bit slow, you can’t add multiple items, it takes too long to upload other items, etc. It’s an Ok app but needs work to rival other large companies.
J_cur's Review of Sams ClubReviewed on 8/26/18 4:36 PM
I had to reorder items several times after it said items weren’t available at my club store even though it gave the option for clip pickup. Doesn’t tell you which items just keeps erroring out. When I went to checkout and chose a pickup time it kept changing my time and wouldn’t save my phone number for text alerts. Recommend completely revamping the app. Took me 2 plus hours to order online. Could’ve drove to the store, got everything I needed and checked out in less time. Supposed to be convenient but only added inconvenience.
svcsdc's Review of Sams ClubReviewed on 8/26/18 2:35 PM
There seems to be a glitch in the software causing the site to jump around and sign out while trying to checkout. Taking photo of credit card also doesn’t work.
SamsPlusMember's Review of Sams ClubReviewed on 8/26/18 11:29 PM
With the latest update, I cannot check in to the store for online order pickup without granting the app access to my location even when I’m not using the app (no, it is not enough to grant it access only while using the app). In previous versions, I could check in from the app when I arrived at the store, even without allowing access to my location at all. Please restore the previous behavior, and stop being such a creeper, Sam’s Club.
Master ov fan's Review of Sams ClubReviewed on 8/25/18 9:47 PM
I love Sam’s Club! Great prices! Convenient shopping options!
djdkskwkdjfktoelsjxudisksjffos's Review of Sams ClubReviewed on 8/25/18 6:17 PM
Stop making me input info in multiple places.
MT006's Review of Sams ClubReviewed on 8/25/18 4:46 PM
The fact that Sam’s club delivers saves on gas and makes the plus membership sooooo worth it! 4 deliveries so far...all through the USPS...and all good...great job Sams Club!
Satisfied Patrons's Review of Sams ClubReviewed on 8/25/18 3:40 PM
Easy to order - the only thing that would make it better is if we could pick it up at a drive through!!
Aathena's Review of Sams ClubReviewed on 8/25/18 3:31 AM
Still can’t log in from my iPhone after the update. Works fine on a desktop but I need access from my phone. Gives the message of “we’re having trouble; try again later.”
1FUN4RD's Review of Sams ClubReviewed on 8/25/18 3:16 AM
Easy to use. Great prices
Lyndsey618's Review of Sams ClubReviewed on 8/25/18 11:44 PM
Decent app but tends to be glitchy. Also, when sorting by “relevancy”, many irrelevant products appear
Stella London's Review of Sams ClubReviewed on 8/25/18 11:26 PM
I love going to Sams and they usually have what I want. Lov’em.
Samann99's Review of Sams ClubReviewed on 8/24/18 9:19 PM
Love the free shipping for Prime members!
2b4me's Review of Sams ClubReviewed on 8/24/18 2:15 PM
The app is fabulous!! It allows me to quickly search for or review items and products new and those for reorder. It moves quickly and is such a help in placing orders whether I'm having them shipped or pulled for me ahead of time.
Marbieok's Review of Sams ClubReviewed on 8/24/18 2:08 AM
I love shopping online and getting products shipped!! That way I don’t have to put up with chaos at store and I don’t have to drive for an hour to get there!!! Online shopping is the best an App is super!!!
Mer-user-222's Review of Sams ClubReviewed on 8/24/18 1:48 AM
Takes forever to update cart. Lost my items in cart. Won’t let me pick a time then keeps picking wrong time. WAs ordering from iPad app.
Hu101's Review of Sams ClubReviewed on 8/24/18 1:25 PM
Organized and neat store, helpful staff, good quality products.
lakemichigab's Review of Sams ClubReviewed on 8/24/18 12:36 PM
I would like to see more organic options.
Vickie 1960's Review of Sams ClubReviewed on 8/24/18 11:16 PM
NeggiDoodles's Review of Sams ClubReviewed on 8/23/18 4:46 PM
I absolutely love ordering with this app!! It’s super fast and convenient.
Valsedonia's Review of Sams ClubReviewed on 8/23/18 3:29 PM
Helpful and patient! Love this
Lerakita's Review of Sams ClubReviewed on 8/23/18 3:23 PM
Sam’s has great prices and we look forward to receiving our package in the mail.
Mrcminnesota's Review of Sams ClubReviewed on 8/23/18 12:41 AM
I was hoping this update would fix. Over half instant savings have no pics or explanation without going into the actual savings. Fix that and I would rate 5 stars. Very disappointed. This has gone on too long.
Debt Free Is Less Stress's Review of Sams ClubReviewed on 8/23/18 12:08 PM
We need 2 b able 2 remove items from our frequently ordered items list, so we can remove things we no longer buy, to make it more useful/helpful. Especially things that the store no longer carries, or we didn’t like. And since it takes a million years for it to load anyway this might actually simplify things.
HD0610's Review of Sams ClubReviewed on 8/23/18 11:29 PM
I use to go to sams club to buy merchandise every other week or some time I would just order from a vendor to deliver due to inconvenience of picking it up, now with free shipping I order everything and regularly from sams, other vendors don’t get much business from me anymore. This works best for me.
Telephone Tech's Review of Sams ClubReviewed on 8/23/18 10:48 PM
The left menu is dead. I can’t enter this receipt in my accounts if I can’t see it. Before the last update, it was fine. When I start the app at home, the scan first item screen comes up and the left menu is inactive.
charlie boy 1952's Review of Sams ClubReviewed on 8/23/18 10:28 PM
Online orders-easily done & very convenient service by Sams ; customer service great 🤙
axma1's Review of Sams ClubReviewed on 8/22/18 7:59 PM
Really like the option of doing this.
krccwacvbjn's Review of Sams ClubReviewed on 8/22/18 4:20 PM
The app is great until it comes to entering new credit card information. It wouldn’t take the information and would go back to the main screen.
mommamcconnell's Review of Sams ClubReviewed on 8/22/18 3:36 AM
I LOVE club pick up, it saves me so much time by pulling in and picking up my groceries! Between 5 kiddos, nap times, school schedules, homework, I don’t have time to grocery much right now and this has become a lifesaver that keeps my budget in tact and my time management doable! Great service and always a great friendly staff!
becarefulatsamsclub's Review of Sams ClubReviewed on 8/21/18 6:39 PM
I thought this app was the best thing since sliced bread until my credit card on file was used to purchase $18,000 worth of merchandise. When I alerted a manager at Sam’s Club what had happened to me, she deleted the app from her own phone. BEWARE of putting any important information to simplify your checkout process
Sams Shpper 68's Review of Sams ClubReviewed on 8/21/18 6:17 AM
I recommend ordering online and picking items up in the store. It’s quick and easy!
3boysintow's Review of Sams ClubReviewed on 8/21/18 3:25 AM
The app plus the curbside pick up and the scan-n-go is exactly the reason I canceled my Costco membership!! It’s so fast!!
Mary0227's Review of Sams ClubReviewed on 8/21/18 2:44 AM
Very economic products I save a lot money
DaddySip's Review of Sams ClubReviewed on 8/21/18 1:31 AM
You can’t beat Sams club. They are easy easy!! There amazing deals and great app and free shipping. WOW! You won’t be disappointed
Tinder dog's Review of Sams ClubReviewed on 8/21/18 11:19 PM
Purchase all my office supplies at sams Great price Free shipping Great convenience
Jarcodes's Review of Sams ClubReviewed on 8/20/18 5:16 PM
While they do not offer delivery on most grocery. They do not charge me, a legally blind man without transportation means, for delivery. It’s nice to be able to get wholesale prices, cash, and point rewards, all from my sofa. You did make me upgrade for this service, but we can work on how you charge the disabled for necessary services another time. Just thrilled to get my bulk bathroom tissue and coffee fairly. Ty
In home shopper's Review of Sams ClubReviewed on 8/20/18 2:45 PM
I am extremely proud of my online shopping experience with Sam’s club. I am unable to physically shop in the store due to their recent downsizing and closing my local store. Thanks in advance for free shipping as well.
Poetry386's Review of Sams ClubReviewed on 8/20/18 12:18 AM
Mattress s perfect for my son. He said it’s comfortable and he loves his new bed. Thanks
KC5282's Review of Sams ClubReviewed on 8/20/18 11:37 AM
Almost every time I place an online order, at least one item is out of stock. I understand things like this happen, but when I go to the store and there are tons of that product it is a bit annoying. I have to find a driver to drive an hour each way to get to the nearest sams. I would really prefer having things shipped since I’m 83, partially paralyzed, and have a really hard time getting to do things.
KllrDave's Review of Sams ClubReviewed on 8/20/18 10:29 AM
I DLed this app for one reason only…to give it a 1 star review over the shady underhanded tactics they took to get me to the App Store. Flipboard ads are hijacking people’s devices and auto redirecting to the App Store. That’s how I ended up on the Sams Club app. If Sams Club is so great why do they need to trick users into going to their DL page?
Linnniesue's Review of Sams ClubReviewed on 8/2/18 8:35 PM
The app seems to be slow to respond to choices being made.
standinline bob's Review of Sams ClubReviewed on 8/2/18 1:36 AM
The App Store is great , beyond great , but what a nightmare to pick up your order , it is quicker to pull yourself sometimes , I wait up to 25 minuets or more some days ,
Bill Bob Scott's Review of Sams ClubReviewed on 8/2/18 10:40 PM
When a company representative says, ‘GO ONLINE’! For me, they are saying, ‘GO TO HELL’! Online shopping for me is so frustrating. However, Stormi, a SAM’S associate (Lufkin Store), helped me download the SAM’S Club App, and helped me get started ordering my $1,000 purchase. Easy! Required ‘Registering’, Searching, adding Credit Card information, etc., but all of that effort and the out of stock item was purchased. Keke, another Associate, helped me download another SAM’S Club app to hasten my check out. Haven’t used this last app yet, but plan to very soon. Way-to-go SAM’S club and associates. Easy, swift and I was sent to peaceful shopping online! Favorably impressive SAM’S Club management! Sam Walton is smiling because his legacy is working to stay strong. WRScott Pennington, TX
1Barbara's Review of Sams ClubReviewed on 8/19/18 8:27 PM
Not daycare friendly the company don’t carry 10 ct can vegetables and other food I need
Rroper0099's Review of Sams ClubReviewed on 8/19/18 3:53 PM
Half my usual items were out of stock and nothing was offered in place of them. We should be able to get a rotisserie chicken too on pick up! Bad business to limit the good deals in pick up. If not changes I will start using another pick up to get my basics.
;$&8643:?!&86;'s Review of Sams ClubReviewed on 8/19/18 3:08 PM
I love using this app but your instant savings doesn’t show pictures on anything making you click on every single one just to see what the item is. This has been like this for the last couple months. Sad to see it’s still not fixed after recent update.
hdbejgueh's Review of Sams ClubReviewed on 8/19/18 2:17 PM
App is very slow when adding or changing the quantity on the items. Are use it for club pick ups and every time I add stuff from my list it automatically put it for shipping and then I have to change it later on individually each item pick up instead and every time I hit pick up instead of keep loading keep loading keep loading like average time to make an order from my list should be five minutes but it ended up I am shoppingAt the club always to give me 30 to 45 minutes to make a order on the app it should be more fast
LadyAmherst's Review of Sams ClubReviewed on 8/19/18 2:06 PM
I’ve been a Sam’s Club member for years. While there have been some improvements to this app, it remains very “Un-user”friendly, and works sporadically. The app falters when trying to add/delete items from lists; it often doesn’t even connect, and when it does connect, it works slowly. The app requires superfluous steps to add/ delete list items. Instant Savings often contains no pictures or description of items, so one has to select each item to go to another page to see what is offered. Having placed my first online order, I can say that was a disaster. Items placed in early August haven’t yet been delivered (2 weeks), and no information was provided for the delay. I contacted Sam’s via the app to report the issue, but was not contacted. Customer service rep via phone was of little help, suggesting I call the 2 major delivery service providers to track down my items worth $205. I can’t replace the missing items at my store bc online and instore purchases are separate entities I was told, and some of the purchased items were no longer on sale anyway. I will never order online again. I had to push hard to get a supervisor who is resending my items. There was no compensation offered. UPDATE: Three days after re-order was placed, it has yet to ship! Then I noticed that I wasn’t given the sales prices. I am now awaiting for a supervisor to call to see if they can give me my original sale prices. I was told supervisors aren’t available on weekends, and the only way for the rep to contact the supervisor is via email, which could take a while- unbelievable! Furthermore, the prices can’t be adjusted until the items actually ship. It’s now nearly 3 weeks since I first placed and paid for my order.
Sbdufr's Review of Sams ClubReviewed on 8/18/18 8:27 PM
Sam’s is making the shopping experience easier with the Scan & Go and Sams App. When I cannot drive to store they deliver but if I can I can order & just pick up. Ordered tires to have them Put on husband’s truck. Love it!!!
garu718's Review of Sams ClubReviewed on 8/18/18 3:16 PM
Used app to place an order for the first time. The “frequently purchased items” that we’ve bought in-store was a great as a recurring purchase made online today. My shopping experience with the app is limited to today’s use. I’ll see how well the app works in the future.
Good heart 45's Review of Sams ClubReviewed on 8/18/18 2:21 AM
First, when you try to log in the font is microscopic. Then when you order, site tries to force you to pick up and won't let you go back to select free shipping unless you start over. Navigation really stinks because you put in stuff and it gives you other products instead of just telling you the product is unavailable. Also, disappointed that you will not ship bottled water free! It is bad enough that you closed my local Sam's Club where I used to walk in and shop and use your pharmacy, now you can't make it easy to deliver!
jjjjuliehhh's Review of Sams ClubReviewed on 8/18/18 1:44 PM
I used this app for the first time yesterday. The first three things that I scanned were not recognized by the app (in the clothing Dept). Then I scanned a three pound package of ground beef and it scanned for $7 more than the label on the package. I am done with this app. No more.
swnolan's Review of Sams ClubReviewed on 8/17/18 9:17 PM
I enjoy shopping with the app and appreciate the free shipping. Items arrive on time and it saves me time and money.
jorjak1590's Review of Sams ClubReviewed on 8/17/18 8:49 PM
This part of the app is not functional. It used to be but back about a year ago it quit working. Also would be nice if the credit card would have a separate app and it could be added to my wallet. I have to go to the website to view my transactions etc which is very much a huge pain in the neck. Please fix this!!!
Chippey!'s Review of Sams ClubReviewed on 8/17/18 1:24 AM
Not bad overall, but could use some improvements in the speed of loading some lists and items.
Pmahan's Review of Sams ClubReviewed on 8/17/18 12:48 PM
One of the best apps I’ve used. Easy and always works.
Gary 8090's Review of Sams ClubReviewed on 8/16/18 9:22 PM
Great products at great prices !!!!
LadyAmherst's Review of Sams ClubReviewed on 8/16/18 6:14 PM
I’ve been a Sam’s Club member for years. While there have been some improvements to this app, it remains very “Un-user”friendly, and works sporadically. The app falters when trying to add/delete items from lists; it often doesn’t even connect, and when it does connect, it works slowly. The app requires superfluous steps to add/ delete list items. Instant Savings often contains no pictures or description of items, so one has to select each item to go to another page to see what is offered. Having placed my first online order, I can say that was a disaster. Items placed in early August haven’t yet been delivered (2 weeks), and no information was provided for the delay. I contacted Sam’s via the app to report the issue, but was not contacted. Customer service rep via phone was of little help, suggesting I call the 2 major delivery service providers to track down my items worth $205. I can’t replace the missing items at my store bc online and instore purchases are separate entities I was told, and some of the purchased items were no longer on sale anyway. I will never order online again. I had to push hard to get a supervisor who is resending my items. There was no compensation offered.
bob15145's Review of Sams ClubReviewed on 8/16/18 6:07 PM
Didn’t work correctly. Tried to change time of pickup, and wouldn’t save the new time. Then I tried to add a cell phone number for notification, didn’t save that information. Kinda frustrating.
Frogmacm's Review of Sams ClubReviewed on 8/16/18 3:30 PM
I really love the app and the service. It is a great blessing for those with physical needs. However, the only reason I didn’t give five stars is because it won’t let me turn on my arrival notification. The one that lets them know I am there to pick up my order. This has been a problem in the past. It was very difficult to get ahold of someone in the pickup department to bring out my order. Hopefully this can be fixed and I will be able to give a full five stars next time.
Ravenbeautyplus's Review of Sams ClubReviewed on 8/16/18 1:56 AM
I am using an iPhone with the current ios version, and I am using the updated version of this app. If an item has more than one option available, I am not able to make a selection. Now I have to grab a sighted person, and asked them to place the item with my preference into the cart! I find this to be a major inconvenience! When I go to the shopping cart, the item numbers are there twice but never the item name. Because of this, I have to go on my computer and log into the web page to view the shopping cart for review and check out! I shop at Sam’s at least 3 to 4 times a month so these inconveniences are making me look for other shopping alternatives! I love the things the store offer but I am growing weary with trying to figure out a master plan to spend my money at sams. Please, take a look at the app and make some changes to update the issues listed above somehow the instant savings options are not even showing the item title in other reviewer said not even the pictures!
bluestreak426's Review of Sams ClubReviewed on 8/15/18 5:37 AM
App works great and very user friendly. Would certainly recommend.
h326xf8's Review of Sams ClubReviewed on 8/15/18 3:47 PM
It’s impossible to shop with this app. Trying to bring up the instants savings and all it shows is membership promos. Surely you can do better than this. Awful!
sophie and Benjie's Review of Sams ClubReviewed on 8/15/18 2:20 PM
I’ve been a Sam’s member for a long long time. I always love shopping with such a good deals.
Eminenza's Review of Sams ClubReviewed on 8/15/18 1:37 PM
The app needs work. Quantity adds and updates are slow, error message “Invalid quantity” will cause the app to freeze. It has potential, though.
djronh1's Review of Sams ClubReviewed on 8/14/18 4:08 PM
Decent app overall, but constantly having to wait for login process to complete is a huge waste of time. Would be much better if you could do like every other app... login once & stay logged in
KaiwiD's Review of Sams ClubReviewed on 8/14/18 10:36 PM
I live on the island of Maui and Sam’s club’s shipping services is amazing! I highly recommend shopping at Sam’s Club!
Indoechina5005's Review of Sams ClubReviewed on 8/13/18 4:16 PM
Every thing in bulk I love this store.
Elfqueen24's Review of Sams ClubReviewed on 8/13/18 12:26 PM
Love this Sams
bossladykn's Review of Sams ClubReviewed on 8/13/18 10:44 PM
I love shopping for value
Apo Lakai's Review of Sams ClubReviewed on 8/11/18 8:23 PM
So easy and convenient
liz 75's Review of Sams ClubReviewed on 8/11/18 7:44 PM
Had difficulty having some items shipped. Said error several times when trying to add to cart. Frustrating
tlcaires's Review of Sams ClubReviewed on 8/11/18 6:54 PM
Want to see if item comes in a timely manner
New iPhone man's Review of Sams ClubReviewed on 8/11/18 5:36 PM
I like the app but I wish that it showed if the item was currently in stock of the club you chose.
Sams Frequent buyer's Review of Sams ClubReviewed on 8/10/18 8:01 PM
Sams advertise sale items then while checking out says it’s unavailable.
navy mom of 4's Review of Sams ClubReviewed on 8/10/18 4:56 PM
I love the ease of ordering from sams club via their iphone app. I try to order from there every 2 weeks. However I’ve had trouble recently with completing the order on the app. I’m unsure if this was an application issue or what but I couldn’t place an order all day yesterday. I hope it’s an easy fix because I literally use that app every few weeks! And it saves me lots of time and money because I can plan ahead. Hoping the app is working completely soon!
taty1891's Review of Sams ClubReviewed on 8/10/18 2:57 AM
Easy to find what I need
BridgetPoore's Review of Sams ClubReviewed on 8/10/18 2:12 PM
This app is glitching and the previous items load slow it should be the quick and convenient part. I find myself fighting with it taking way to long takes the convenience away.
ASW74's Review of Sams ClubReviewed on 8/10/18 1:38 PM
Please fix the glitches in the app! The past 3 orders I placed it took me multiple time to submit the order. Kept getting an error message but no additional info. I kept playing with the pick up time and it eventually worked.
Goshopping's Review of Sams ClubReviewed on 8/10/18 11:51 PM
Whenever I click on an item to get more information about that item, it pushes me to a page with an ad and then I cannot see the description. When I refresh the page, it just refreshes the ad. If I go back a page it takes me back to the page that lists all of the items that I searched. We paid for the membership, we should not have to see ads in the app.
Quinee uku's Review of Sams ClubReviewed on 8/1/18 5:19 AM
App is Too slow to load and crashes very often during use
Wizard1198's Review of Sams ClubReviewed on 8/1/18 3:35 AM
The hassle of trying to renew my membership online almost drove me to the point of canceling my membership completely. Sam’s website is anything but user friendly.
lenauster's Review of Sams ClubReviewed on 7/9/18 9:46 PM
Why can’t I edit or delete card I no longer have. Ridiculous
Totorosensei's Review of Sams ClubReviewed on 7/9/18 7:35 PM
It worked well with us. This app is smart!
Every name I tried was taken's Review of Sams ClubReviewed on 7/9/18 4:41 AM
Since the recent update it keeps telling me it has a login issue. Nothing has changed on my account. If I can’t sign in then what’s the use of having the app.
Firecracker🎉's Review of Sams ClubReviewed on 7/9/18 2:48 PM
Sam’s Club has: ⛱ superb customer Team 🌸 great prices 🌈 easy/neat packaging for customer to open ❤️ Sam’s Club👍🏻👍🏻
LioMillan's Review of Sams ClubReviewed on 7/9/18 11:10 AM
Updated app on 7/5/18. On 7/8/18 had to make the line and pay at the register because the app would not let me pay for the items in my cart. Kept saying something went wrong with no other details.
The Phoebe's Review of Sams ClubReviewed on 7/8/18 4:12 PM
I downloaded this app to upload photos that I want to print and pick up at my local Sam's Club, but I've searched through the app with a fine-toothed comb and it's nowhere to be found. Developers: a link to the Photo Center should be easily accessible from the "Shop by Department" menu.
Ggpw's Review of Sams ClubReviewed on 7/8/18 3:38 PM
I couldn't use my prefer credit card It was always an error... ended up Using another cc.
hdjenndjeknebheoenbrur's Review of Sams ClubReviewed on 7/8/18 12:47 PM
I made mistake when I put wrong address - I thought it might be hard to call and refund- but it’s so easy to click the cancel item- it work- refund money immediately- it not hard as another stores.
??6's Review of Sams ClubReviewed on 7/8/18 12:08 AM
Takes too long to place your order and keeps starting over. Also keep getting rid of items that I always buy.
GB crew!'s Review of Sams ClubReviewed on 7/8/18 10:42 PM
Thanks so much for having this option. It’s very helpful for my business! Good job always refining the service. Make sure the weekend orders have a point of contact that makes it easier when it’s much more busy in the store.
diasul6's Review of Sams ClubReviewed on 7/7/18 8:21 PM
I notice as a plus member the amount of the items are not reflected as seen in menu. I have to cancel and go back in until it shows the sale and no shipping
RichWheeler's Review of Sams ClubReviewed on 7/7/18 8:11 PM
The app said they would bring my order to my car. I checked in on the app. Got to the store and there was not pick up area. Went inside. Saw a kiosk. Check in on there as well. Waited several minutes before someone asked me if I was picking up an order. She could not find my paperwork. Finally after calling for backup she found it. She then disappeared for probably 15 minutes. Finally she brought my order. I could have gone and got it myself in the same amount if time. I can’t understand why WalMart has designated parking for orders, brings it to your car and Sams (same company) does not. I will never use this app or store pickup again. It is useless.
upset with mobile app/pick up's Review of Sams ClubReviewed on 7/7/18 7:50 PM
Pick up orders are hard to create. The web page kept reloading back to the cart without allowing me to save my changes for the pick up time. Also in sending this review it demands a nickname and won’t send it without it. :(
tmritter99's Review of Sams ClubReviewed on 7/7/18 4:31 PM
I used to be able to pay my bill through this App. I can not access my account anymore. Either it is not there or you have moved it. This is really the only reason I have the app. It made it so easy to pay my bill. Please return this to the app or let me know how to access it if the location has changed!
Pfammer's Review of Sams ClubReviewed on 7/7/18 3:54 PM
I really enjoy the convenience of this app!! Thank you soooo much!!
raaaa's Review of Sams ClubReviewed on 7/7/18 2:12 AM
Sam’s Club is the store to shop. Associates are courteous and helpful. Customer service hotline resolved my concerns. It’s always a pleasure to visit and shop. However, when I called the store with questions, no one picks up.
mgjms's Review of Sams ClubReviewed on 7/7/18 12:43 AM
No order history in the app that I can see an itemized list of my purchase. The confirmation email did not provide an itemized list of what I purchased. So when my box came I couldn’t compare what I purchased to what I received. Also, no help or contact information if you have a question or need to make a return. If this basic information is even there it is buried. Not a customer centric app.
Jackie Provins's Review of Sams ClubReviewed on 7/6/18 7:19 PM
Love Sams Club! Great prices. Wish one was closer to our Modesto, CA area.
By Peggy831's Review of Sams ClubReviewed on 7/6/18 5:07 AM
I’ve never done this before, but Sam’s made choosing all the needed products very easy. I’ll admit I’m a computer illiterate, but even I was able to do it. The only trouble I had was at checkout I couldn’t get the app to accept the date & time. I had to go thru the checkout process 3 times before it went through. It wasn’t a big deal though. I’ve wanted to try this for a long time, but was intimidated so I finally gave it a try & couldn’t believe how easy it really was to do. I’ll definitely repeat!! PG from Grand Prairie
HDDoc's Review of Sams ClubReviewed on 7/6/18 5:03 PM
Guess you have to buy new devices to continue to have access to app. No more iOS 9 users allowed.
onlineshopper#1's Review of Sams ClubReviewed on 7/6/18 2:51 PM
Shopping online has been a great experience. It comes on time if not even sooner with out me having to leave. Awesome for working people.
Nacorvari's Review of Sams ClubReviewed on 7/6/18 2:22 AM
I love shopping from the convenience of my home and picking it up when it’s convenient for me or my boyfriend! LOVE THIS APP! And we love Sam’s club even more!
fatandpretty's Review of Sams ClubReviewed on 7/6/18 12:31 PM
I bought my husband one of these for Fathers Day and it’s such good quality we wanted another one for the other side of our carport. Great value!!
Myckijo's Review of Sams ClubReviewed on 7/6/18 10:38 PM
cannot send: u wont let me's Review of Sams ClubReviewed on 7/5/18 8:36 PM
My shopping did not happen the way you have it recorded on 3 separate occasions and the many of the items are allergens to me! There is no way provided for corrections!
kaid Ana'm's Review of Sams ClubReviewed on 7/5/18 5:54 PM
It is too bothersome to have to specify the Pickup location every time an item is added to the cart! I already defined my club location in the app and I was still asked to specify the location. Improve search function also with options to filter results
COToolMan's Review of Sams ClubReviewed on 7/5/18 4:32 PM
Love the free shipping for Plus items. I love that I can order my paper towels and bulky items with free shipping. That’s less I have to wag home.
CL4798's Review of Sams ClubReviewed on 7/5/18 4:31 AM
I have used this app a lot for checking prices on items when I’m at regular store to price compare. Also, when I’m watching a item I frequently check the app and it tells me when it goes down or other clubs have a lower price. Also, tracking cash rewards could never be easier! It’s all there at a touch of your finger. Club pick up is very easy to use in the app as well. It auto alerts the associate when I’m pulling up to get my order ready. 😁
hovermama's Review of Sams ClubReviewed on 7/5/18 12:42 AM
I love online shopping with sam’s club and love the cash back and free shipping for plus members. Only wish they had more organic products
El_Alan09's Review of Sams ClubReviewed on 7/5/18 11:53 PM
cashier today was trying to ID me because “that’s their new policy” that u can’t use someone’s else’s account. and since i have my stuff logged into my phone she said i need to have a card in hand. im going to just let this membership end in october and transfer to costco. sam’s is getting to annoying with all their new rules, my mom used to go and shop and now i have to be there.
Mrcminnesota's Review of Sams ClubReviewed on 7/4/18 6:28 PM
I really love this app. Use it to check out in store. Saves me from digging out the card. But, please fix the instant savings images. Over 40% of the images do not show on front page and one has to go into it to see what is the product. Also, the long term ones with savings - you can’t even see what it is. Can’t get to detail.
Nokl9912's Review of Sams ClubReviewed on 7/4/18 2:33 PM
Loading time for screens is unacceptable
mz419999's Review of Sams ClubReviewed on 7/31/18 5:40 PM
Price scanner doesnt read anything
560easy's Review of Sams ClubReviewed on 7/31/18 3:08 PM
Very easy Very very excellent Online site great Recommend everyone to visit
Killua_Grace's Review of Sams ClubReviewed on 7/31/18 1:06 AM
The scanning function for adding credit cards does not work well for discover cards. I
Tired in MO's Review of Sams ClubReviewed on 7/30/18 8:00 PM
When you go to look at the Instant savings, you see amounts off but no picture of the item. You want us to click on all these items to see what product it is? And you aren’t printing books and mailing them out? Come on! Get this app fixed!! Employees at Sams agreed it’s useless.
core49's Review of Sams ClubReviewed on 7/30/18 6:05 PM
Only wish more items were under the free shipping.
George1914's Review of Sams ClubReviewed on 7/30/18 5:07 PM
Thankfully this new version is easier to use. Useful in compiling list with both price & product info. Also useful for ordering items via Sam’s website.
KayleyKelseyCalie's Review of Sams ClubReviewed on 7/30/18 4:07 PM
My favorite store
Rubialocita's Review of Sams ClubReviewed on 7/30/18 3:51 AM
Sam’s Club free shipping has been so convenient since I live an hour away from the nearest Sam’s. The things I order get to me quickly!! It’s been so nice!
Drawley's Review of Sams ClubReviewed on 7/30/18 2:56 PM
It saves me so much time to just order the items because my shipping is fee.
SassiSixti's Review of Sams ClubReviewed on 7/30/18 12:30 AM
Very convenient online shopping.
Bluebusa's Review of Sams ClubReviewed on 7/3/18 5:16 PM
I would love same day ordering
Ladyred37's Review of Sams ClubReviewed on 7/3/18 1:49 AM
I can use my in the to charge items that I have purchased. But on this app my card isn’t recognized. I had to use my Visa card.
1Penny Thought's Review of Sams ClubReviewed on 7/3/18 1:33 PM
The app doesn’t allow for the removal of credit cards when the cards have been canceled for various reasons. This is very frustrating when you want your customer to update information.
snappingmoss44's Review of Sams ClubReviewed on 7/29/18 7:56 PM
It is SO difficult to place an order. I had to enter the code from the back of my credit card at least 5 times! Before that I just kept pressing things to get a chance to order. It was like that with each new event.
WBS00's Review of Sams ClubReviewed on 7/29/18 2:13 PM
Sams Club is catching on online shopping with these cool app. Great features: fast search, great offers on the home page, quick checkout, much more more. Try the scan & go at the store. No more waiting in long line. Scan your items with your phone, pay with Apple Pay or credit card and straight to the exact. LOVE IT.
sonnymoony's Review of Sams ClubReviewed on 7/29/18 1:48 AM
After all these updates recently you’d think this app would work to do a pickup order , but nope! So frustrated, I’m going to uninstall it.
rosaimartin62's Review of Sams ClubReviewed on 7/28/18 8:54 PM
Me encanta, tienen un surtido con excelentes productos.
huntdecatur's Review of Sams ClubReviewed on 7/28/18 5:46 PM
Quick and easy
Mountain Great Granny's Review of Sams ClubReviewed on 7/28/18 2:51 PM
I live in the mountains so I only shop generally once a month. Sams is a on stop place to shop, I love it. When I can I order in bulk, pick up the preordered item that are ready to go and be able to pick up a few necessities in a flash, gas up and head for home ready for another month. Great shopping!
Jo_esy's Review of Sams ClubReviewed on 7/28/18 11:54 AM
Wish you were able to do drive up delivery and we’d avoid having to get out of the car with a new born also I wish I could pick up order our favorite diapers but you can only online order the pure pampers very inconvenient
frrggfh's Review of Sams ClubReviewed on 7/27/18 5:58 PM
Such a convenience!! Love the app
EOMorris's Review of Sams ClubReviewed on 7/27/18 3:35 AM
I can shop from anywhere and pick up items at my earliest convenience.
Mommy times 4's Review of Sams ClubReviewed on 7/27/18 3:21 PM
Having to kids in diapers is $$$$$! Thanks to Sam’s Club for making it affordable and easy to have them delivered right to our door!
Cemery01's Review of Sams ClubReviewed on 7/27/18 2:34 AM
It’s really useful. It would be nice if I could go to past orders and print an order from the app.
Jen Ram Soto's Review of Sams ClubReviewed on 7/27/18 10:16 PM
The only reason I’m a Sam’s Club Member is because I need Nitrile Gloves - Medium. I truly hate being a member but I NEED these gloves. The in-store customer service is horrendous. So, I thought I would buy these gloves online and avoid the employees and the hassle of going to Sam’s Club. Every time I try to buy these gloves, the app puts them in the cart and then tells me they are out of stock when I go to checkout. STOP LYING!!! I know you’re not out of stock. There are pallet-bunches in the stores. Don’t even start telling me that you only have them in the stores and they sell so fast that you can keep them warehoused long enough for online shopping. Who do you think is buying them in the stores???? ME! So here’s what you do, ‘cause obviously your company has lost the concept of supply and demand, if you are selling out so fast, BUT MORE!!!! Plan accordingly!!!
Kai-2's Review of Sams ClubReviewed on 7/26/18 12:31 AM
It’s easy to use order things I need without getting there. Save time and gas. Nice
bud the retired guy's Review of Sams ClubReviewed on 7/26/18 10:51 PM
East shopping. Simple ap to use. No wear and tear on me or my car.
lines too long's Review of Sams ClubReviewed on 7/25/18 2:53 AM
It seems to me that Sam’s club is trying to force everyone to use their self check out I preferred to check out with a person give somebody a job
Anonymous lover's Review of Sams ClubReviewed on 7/25/18 1:35 AM
The Matteson Illinois location was larger better selection of items. I miss that location; it was close to home.
jdod16's Review of Sams ClubReviewed on 7/25/18 12:04 AM
I don’t like you can’t check in with the app when you get to when store but like everything else.
J. Freeman's Review of Sams ClubReviewed on 7/25/18 10:25 PM
SAMs club on line orders have been good quality, on time and a great value. Thank you and keep up the great service. -J.
rharris245's Review of Sams ClubReviewed on 7/24/18 2:05 AM
This Sam’s club app is unusable for me. Every time I log in or try to add something to the cart in app, it says, “Something went wrong. Please try again.” It lets me log in, but can’t move anything to the cart or buy anything. The app is useless for me currently and I use other shopping apps instead. I tried uninstalling and reinstalling the app and it doesn’t work. That said, the Sam’s scan and go app works great. Please fix soon! Thanks.
An R.N. a little leaner!'s Review of Sams ClubReviewed on 7/23/18 8:50 PM
Using the Sam’s Club app has made shopping easier, since I’m a Plus Member and get free shipping. You save money overall because the online taxes are significantly less than in-store purchases.
SweetSherryWin's Review of Sams ClubReviewed on 7/23/18 8:31 PM
App was very easy and efficient to use!
weezie mark's Review of Sams ClubReviewed on 7/23/18 7:24 PM
Update app to show how much more you need to spend to earn your next $10.00 reward.
GonnaBHealth's Review of Sams ClubReviewed on 7/23/18 2:14 AM
I love being able to fill my cart, pay online, and drive by and pick up my groceries and head home!
1stBoo's Review of Sams ClubReviewed on 7/23/18 1:40 AM
I am a busy business owner and I just love the ease of ordering and getting items delivered to my door step!
dppilato's Review of Sams ClubReviewed on 7/23/18 10:19 PM
Made a mistake on an order that I JUST placed online and was able to make contact immediately via CHAT with a rep from SAMS that helped me cancel the order before it was processed. Thanks for saving me a lot of time and effort EDWIN!!!!
member303's Review of Sams ClubReviewed on 7/22/18 4:57 PM
santosh kharel's Review of Sams ClubReviewed on 7/22/18 4:17 AM
Exellent delivery thanks
Tp'91's Review of Sams ClubReviewed on 7/22/18 2:50 PM
Adding to my order once it’s been completed would be so handy. Walmart had it that way, so I figured Sams would be the same, but it’s not yet. Also reserving my time first instead of after my putting in my list would be more convenient, too. Other than that, I love shopping online and conveniently picking them up curbside!
Mikie1949's Review of Sams ClubReviewed on 7/22/18 2:46 PM
Allows me to save money and is so easy to use
DeeZbird's Review of Sams ClubReviewed on 7/22/18 2:29 PM
Always great quality and incredible value! We love our SAMS CLUB!!! ❤️
Ganzilla73's Review of Sams ClubReviewed on 7/22/18 1:57 PM
Michelle98's Review of Sams ClubReviewed on 7/21/18 6:43 PM
Looks like this has been an issue for months reading past reviews. I currently have 65 instant offers in the app that have no image or description. Unacceptable. The app is useless.
Gammyjo's Review of Sams ClubReviewed on 7/21/18 6:34 PM
I LOVE Sams. Great place with everything we need! Jus wish We had a Sams’s in Brookhaven MS. 😃
Mary Montes-Garcia's Review of Sams ClubReviewed on 7/21/18 5:29 PM
Love Scan & Go!!!!
Zippy 25's Review of Sams ClubReviewed on 7/21/18 12:23 AM
I love the Sam’s app easy to navigate. And my Sam’s Club MasterCard is linked to it for easy checkout.
Mammawjudy's Review of Sams ClubReviewed on 7/21/18 11:56 PM
I was very offended when I placed my last order! Your company giving FREE SHIPPING with your order if you upgrade to plus membership! That’s not FREE, that’s taking advantage of your customers! I had to order this time, but the next time I come to this sight to order, I will drop my membership altogether if this does not go back to free shipping for buying so many products! Mrs. Judy Estes
andypagong's Review of Sams ClubReviewed on 7/21/18 10:33 AM
Nice app & useful but cumbersome to have to re-enter password each time. This app simply did not take advantage of a much quicker iOS thumb or face ID log-in. Self check-out counter somehow quicker.
jln0111's Review of Sams ClubReviewed on 7/20/18 5:50 AM
After the new update, I can not see my plus reward status and the app has prevented me from purchasing items directly from the app. Please fix this immediately!
Toybull's Review of Sams ClubReviewed on 7/20/18 3:30 AM
Clear my cart and need to re order again
lemayzzzz's Review of Sams ClubReviewed on 7/20/18 1:09 AM
Online site very easy to use!!!!
TripCG01's Review of Sams ClubReviewed on 7/20/18 12:10 AM
Even the customer service rep at the bank that issues the credit card said this app was worthless. You will have to use a browser to access the website directly to make a payment. What’s the point if you cannot manage all of your Sam’s Club business with this app? Thank God a CostCo is opening here.
Pucca Ramirez's Review of Sams ClubReviewed on 7/2/18 4:54 PM
No me puedo quejar del servicio es excelente Y adicional tienen lo que necesito Gracias
Peachie490's Review of Sams ClubReviewed on 7/2/18 3:21 AM
Thank you for the service!! I used to shop the east Washington Street Sam’s club and didn’t want to give up my membership after it closed. I don’t really have time to drive to the north or south locations, so shipping really helps make my life easier!!! I will be renewing my membership this fall. So now when do you think you’ll have delivery for cold and frozen items? I do hope you are thinking of offering this service at some point, I will be sure to make use of it! Thanks again! Ginger Monhollen
mcgretty's Review of Sams ClubReviewed on 7/2/18 2:45 PM
Items advertised in Sam’s on line not available in Madison, Ms pickup
co grl's Review of Sams ClubReviewed on 7/2/18 12:59 PM
Wish I could order in AM before 8am and pick up after 5pm, 24 HRs is a long time to be able to plan ahead.
n3020's Review of Sams ClubReviewed on 7/2/18 12:51 PM
The app crashes often. Otherwise it is easy to navigate and use.
MmamaLlama's Review of Sams ClubReviewed on 7/19/18 5:15 PM
This app is slow and cumbersome and difficult to navigate. The Walmart grocery app is a far superior app that's easy to navigate, create favorites and reorder. I would like to utilize this app more, but dread the prospect of searching out everything that I want to order. Perhaps I'll just walk through the store and scan items instead and arrange to pick them up at a later time which a pain, but still easier than waiting in line and packing items into my hot vehicle. This app needs serious work.
Momma star's Review of Sams ClubReviewed on 7/19/18 4:49 PM
It is easy to use. Convenient to have your Sam’s Club membership card on hand and so easy to add things to my cart where ever I am. Much better than a grocery list.
Jotale's Review of Sams ClubReviewed on 7/18/18 7:26 AM
Very convenient and wonderful.
Accessing App's Review of Sams ClubReviewed on 7/18/18 5:16 PM
Sending photos for printing to the store through the sams app is very convenient and at a good price. But the app doesn't work most of the time. I had it updated but the app won't let you choose what size of photo and then leaves you hanging cuz it won't finish the process. Waste of my time. I went back to Walgreens. Cost more but gets the job done.
Snack sneaker shhhh's Review of Sams ClubReviewed on 7/18/18 2:52 PM
Okay... where did you guys graduate from to where it’s a nationwide misspelled printout - misspelling Protein? Everyone...go look. I always get a kick out of it...thinking it’s an Ohio high schooler graduate that made this mistake. Someone is using i before e, except after c on Protein. “Protien”. I’m always jabbing on Corporate whenever I see them when I buy at SAMs. It’s been a year now and no one has fixed it and don’t think they ever will. Why? ;)
Mdbusch's Review of Sams ClubReviewed on 7/18/18 1:17 PM
This is probably one of the more glitchy apps I’ve ever used!!!!! I don’t have time to piddle around with this crap. FIX IT!
biggestballseva's Review of Sams ClubReviewed on 7/18/18 1:15 AM
Amazing buys. Smooth transactions. Great products.
Mech.w's Review of Sams ClubReviewed on 7/17/18 9:14 PM
I love the frequently ordered item list -I don’t like how when you add something in your cart it takes you back to the start of the list instead of where you left off
Skinner 32's Review of Sams ClubReviewed on 7/17/18 8:47 PM
I tried to use the “recent orders”, then add to my cart and check and as soon as I click it, the app crashes often, and I have to redo everything!
ChristyHolmes's Review of Sams ClubReviewed on 7/17/18 5:10 PM
Love same day pick up!!!! So incredibly convenient, especially when you have a 2 year old! Lol
Milkids's Review of Sams ClubReviewed on 7/17/18 12:52 PM
I’m the house hold shopper, I recently had surgery and could not physically go into the store. I love the fact that I can order on line and a family member is able to pick up the groceries.
whats its's Review of Sams ClubReviewed on 7/16/18 8:35 PM
If you didn’t change brands and drop merchandise that you’ve been carrying for years you could be a five star.
Jimi B...'s Review of Sams ClubReviewed on 7/16/18 7:22 PM
Thank you Sams Club for making my life easier!
nemany's Review of Sams ClubReviewed on 7/16/18 6:38 PM
When I was cashing out it said I had free shipping and it still charged me $15
sheapowell's Review of Sams ClubReviewed on 7/16/18 5:07 PM
No log out function to manage multiple or new memberships.
Kingsfanz's Review of Sams ClubReviewed on 7/16/18 4:54 AM
If an item is on website it should be in stock, but they never update this website to delete items not in stock anymore...very frustrating...
FTnd18's Review of Sams ClubReviewed on 7/16/18 11:56 PM
This app is great!! I’ve saved so much time and money ordering through the app!
puddinhead54's Review of Sams ClubReviewed on 7/15/18 8:41 PM
I just ordered some cascade dishwasher detergent but it did not reflect the savings as the other items did
Mrcminnesota's Review of Sams ClubReviewed on 7/15/18 3:48 PM
I really love this app. Use it to check out in store. Saves me from digging out the card. But, please fix the instant savings images. Over 40% of the images do not show on front page and one has to go into it to see what is the product. Also, the long term ones with savings - you can’t even see what it is. Can’t get to detail.
Ladywv's Review of Sams ClubReviewed on 7/15/18 3:10 PM
So easy to order what I need and have it arrive that week. Eliminating the need to shop in stores allows more time for my family.
KMK70's Review of Sams ClubReviewed on 7/15/18 1:30 AM
Up until a month ago I was a customer that ordered online deliveries frequently. Then even though I have PLUS, my account kept showing shipping fees (for things that should be free). Tech support said they could not figure out why. Now neither the app or website even allow me to “add to cart”. I continuously get the “Something went wrong” error. Very frustrating. I’ve got the latest version and it still doesn’t work.
Linda Stinson's Review of Sams ClubReviewed on 7/14/18 8:55 PM
Best customer service in Alabama
momofthreeblonds's Review of Sams ClubReviewed on 7/14/18 8:42 PM
Good but once in your cart, you cannot click on the item to go back and see note details you would need to start your search all over again.
Phantom1A's Review of Sams ClubReviewed on 7/14/18 3:51 PM
Quick and easy!
app trouble's Review of Sams ClubReviewed on 7/14/18 11:30 AM
I have repeatedly contacted Sam’s club requesting they address the issue with their credit card account access within their app and it has never been fixed. I type in my username and password in the login part to access my credit account and 9 times out of 10 it tells me “there is a problem with the information you provided. Go back and try again.” It doesn’t matter how many times I try and retry it, once it has given me that message it never clears up. I know for a fact there was nothing wrong with the information I provided. I have made many requests through the contact us option in the app to bring attention to this error but I have never received a response. At this point I have a very high level of frustration with this app.
DABresin83's Review of Sams ClubReviewed on 7/14/18 10:13 PM
Have you ever heard the saying “If it’s not broke, don’t fix it “. This app was excellent to use before get what I need quick and easy. Now...Product not found. What the hell?!?
The weather man.'s Review of Sams ClubReviewed on 7/13/18 9:22 PM
Please make it possible to view the instant savings items by page, like the flyer. Having to scroll through hundreds of items to see what’s on sale is very annoying. App works well otherwise.
irma-1's Review of Sams ClubReviewed on 7/13/18 6:45 PM
No puedo efectuar mis pagos como antes, una vez entro el correo y contraseña indica que lo intente mas tarde. Y la informacion esta correcta
Jean member 15 yrs and leaving's Review of Sams ClubReviewed on 7/13/18 3:13 AM
I have been a member for 15 years. I was given a message when I checked out in June. I was approved for a Sam’s card in the amount of $4,000. I did not apply at that time. I wanted to buy a mattress this month and decided to get a Sam’s Club credit card to take advantage of the points. I don’t usually make large purchases. Tried to do it on line and it wouldn’t allow my Sam’s club number to be inputed. Called the 800 number and they told me I had to go to the store to qualify. They couldn’t help me. Went to the store and they processed my credit card and I told them multiple times that I was making several large purchases soon. Got my temporary card. Went home to place my order and the site would not take my Sam’s card number. Called the 800 number and they passed me around to several people and everyone said I could not place the order until I got my permanent card. Weeks. By which time the sale price would be expired. Many apologies. I don’t care. I was told to go to the store to place my order. Not going to do it. I would drop my Sam’s club membership but my daughter wants a mattress that you carry. I just ordered it using my Costco card. I will never use my Sam’s club card again and when the time comes to sign up again I will cancel. No wonder you are closing your doors. You have such nice people working for you but they cannot make up for your stupid lack of customer service. My advice to you is to reevaluate your staff decisions at corporate and commit to streamlining your website and your relationship with your bank. They are horrible.
ten rowe's Review of Sams ClubReviewed on 7/13/18 1:55 PM
Very hard to use!!!
petey1267's Review of Sams ClubReviewed on 7/13/18 12:05 AM
Used the sams app to check in. Finally had to call as it showed me 4 miles away and i was parked rigjt outside the pick up areA. Other than that it works fine
Downstairs Computer's Review of Sams ClubReviewed on 7/13/18 11:41 PM
One simple enhancement would make this 5 stars: scan and have the ability to pay at the register.
Nellums13's Review of Sams ClubReviewed on 7/12/18 6:15 PM
I couldn’t pay with my MasterCard using the app, I had to use my Visa.
Kimmelshue2018's Review of Sams ClubReviewed on 7/12/18 5:32 AM
I absolutely love this store the people are amazing and make things so much easier for me when my family and I go shopping
maureenherold's Review of Sams ClubReviewed on 7/12/18 1:27 AM
When you place an order online for club pick up, and check in on your phone when you arrive. Notification isn’t happening. I had to call the club and ask for an associate instead of the order being brought to my vehicle.
Frustrated9909's Review of Sams ClubReviewed on 7/11/18 3:16 PM
This app is so slow it is unusable. I’m running on an iPad Pro, so it’s not the fault of the hardware. It’s the slowest ap on my tablet, often taking 1 minute to perform each function. I use my pc instead.
Moose061970's Review of Sams ClubReviewed on 7/11/18 10:33 PM
This make shopping online with Sams Club very easy.
Debt Free Is Less Stress's Review of Sams ClubReviewed on 7/10/18 7:02 PM
We need to be able to edit our frequently ordered items list so we can remove things we no longer buy to make it more useful/helpful.
maria27's Review of Sams ClubReviewed on 7/10/18 3:35 PM
I find it very hard to leave the store, so many things to look at. When ordering on line I wish they would give everyone free shipping like the other club does. Price matching would be nice too,
Sad Dieter's Review of Sams ClubReviewed on 7/10/18 2:33 AM
I have to drink protein shakes by doctor order. Listed as instant savings of $4.00. In the store I saw no sign of limit. I bought 2 chocolate Premier Protein Shakes because they were out of the peaches and cream. When I went online just now to order 2 peaches and cream it would only give me savings on 1. I tried ordering the Premier Protein Fiber bars which showed instant savings of $4.00 per box. It wouldn’t let me have savings on those either. I clicked the little “I” button and there it said limit three. I guess they added the 2 chocolate purchased in the store last week and only let me order one more of anything Premier Protein, including both shakes and bars. What a rip. I am very unhappy with the false advertising.
CLAlexander's Review of Sams ClubReviewed on 7/10/18 1:55 PM
I absolutely love the app it is great to use even when I’m in the store or at home. I also love the Scan & Go app when I’m in the store I can just scan it pay and leave the store it’s fabulous I was all stores that this
mattnorton2u's Review of Sams ClubReviewed on 7/10/18 12:50 AM
When launching the app it take about a minute to “sign in.”
Keseegirl's Review of Sams ClubReviewed on 7/10/18 11:55 PM
It will be great if you guys offered same day pick up if you order by a certain time.
retiredgal55's Review of Sams ClubReviewed on 7/10/18 11:38 PM
Best thing ever! Our Sam’s is quite far from us. Being able to order things we need and have it delivered to our home is awesome! Thank you Sam’s Club!
Deslan Jenkins's Review of Sams ClubReviewed on 7/1/18 4:07 PM
Seriously, I’m not clear of the other guys just not having it together. I went there (“C”) with the intent to stock a deep freezer and found one item of interest; zero selection. Alternatively, I spent hundreds at Sam’s Club. I’m just pleased all of the bulk items I need are available at Sam’s in West Michigan. If not, they’re online and shipping is free with plus; totally worth it.
devers18's Review of Sams ClubReviewed on 7/1/18 2:54 AM
Super easy and convenient
Beck6676's Review of Sams ClubReviewed on 7/1/18 10:30 PM
Not helpful. Told me to clear my cookies when all I wanted to do was add a person to pick up an order.
Anna Banana =)'s Review of Sams ClubReviewed on 6/9/18 7:03 PM
I love Sam’s Club until recently. Employees have been great at looking for the chocolate powder but it’s never in stock!
LaraleeRN's Review of Sams ClubReviewed on 6/9/18 7:01 PM
The reason I downloaded this app was to skip the lines, scan as I go, pay from my phone and leave.
2blueblue2betrue's Review of Sams ClubReviewed on 6/9/18 11:37 PM
You can’t delete photo albums or pictures using iPhone after you already printed out your photos. There isn’t a delete anywhere!
Changewasbad's Review of Sams ClubReviewed on 6/9/18 11:32 PM
If you don’t carry a product in store, but carry the product online you should have the option to have it shipped (at no cost) to the local club. I should not have to upgrade my membership to get free shipping.
OzMom2's Review of Sams ClubReviewed on 6/8/18 4:10 AM
I tried to enter new card earlier to pay for an order. After entering all of the information, it returned me to the payment method selection list. I confirmed it was selected, but when I tried to continue placing the order, it told me I needed to enter a cvv code. When I attempted to edit the card information, the cvv field was disabled, and no tap between the expiry date and the cvv info bitten allowed me to enter my code. I will update my review when this is fixed. I like the app other than this.
pariscarr's Review of Sams ClubReviewed on 6/8/18 3:36 AM
My last review was 4 Years ago still no great progress when you have large orders and list to re-order! Unbelievable!?!?
bluefrogsam's Review of Sams ClubReviewed on 6/8/18 1:39 PM
I do not allow location finder on any app. I prefer tp set location or store manually. This program/ app cannot keep track of location and will ask for it over and over. It does not allow you to permanently set it. POOR!
egtedla's Review of Sams ClubReviewed on 6/7/18 5:37 AM
Online customer service and the chat system is out of touch from the real store it also do not have their associates capable of dealing with members issues
MaButko's Review of Sams ClubReviewed on 6/7/18 3:33 AM
This app is such a pain to use... very glitchy and slow
Wicked_wahine808's Review of Sams ClubReviewed on 6/7/18 12:11 AM
I used to use this app A LOT to make ship to home orders since we’re Plus members. I’ve had TONS of issues when picking up the order, but that’s been the store and not the app. Now I find out that there’s no way to cancel an order made with-in the app itself. Then the app will tell you to call their 800 number to cancel, to which the person on the phone says they are unable to do the cancellation- you have to call the store. When you call the store, they tell you only the 800 number can process cancellations!! Seriously?? FIX THIS!! If you’re not even charged until you do the actual pick-up, then what’s so hard about providing an option to cancel?? That way perishable good won’t go to waste because they’ve lost days of shelf life because the order doesn’t get picked up. FIX THIS!!
Owlkenobi's Review of Sams ClubReviewed on 6/7/18 11:36 PM
Well, I tried to order and have it shipped to another address, for my daughter, and could not do it. I have ordered online at a desktop several times but not on this app. Another issue is there's no "back" button. Again, I am new user but I think the app is too much effort.
Juan8706's Review of Sams ClubReviewed on 6/6/18 8:27 PM
There is no way to sign out of the app once you have signed in. And contacting support personal is a waste since they have no real solution other than updating your information. The app is not as user friendly as it should be bc so many items are difficult to find or pull up as something other than what’s listed. Just use the website or actually go to the store.
LuckyMills's Review of Sams ClubReviewed on 6/6/18 3:02 AM
Club pick up is great for the handicapped!!!!!
Kjnial's Review of Sams ClubReviewed on 6/6/18 1:00 AM
I wanted to ship some stuff because I work late and Sams is closed and I can get the items same price, and free shipping! Being a Plus member. It was 12 bags of Cat Chow! Imagine my delight!
23467765's Review of Sams ClubReviewed on 6/6/18 11:51 PM
Had to re-enter the order 4 times.
Swisspo's Review of Sams ClubReviewed on 6/5/18 7:26 PM
For the last several months, the app refuses to let me sign in to pay my credit card. It continuously tells me my information isn’t valid, which isn’t true because I can do it from my MacBook with zero issues. This is a problem that seriously needs resolved. Major inconvenience.
Pinkey18's Review of Sams ClubReviewed on 6/5/18 4:49 AM
It was easy to navigate through, but at the checkout screen it took 4 tries to reach the checkout process.
Tmcat99's Review of Sams ClubReviewed on 6/5/18 1:11 PM
Advertise free shipping for Plus members, but frequently show sale items as “out if stock online”. Then, miraculously, they are back in stock online after the sale ends. Feels like a bait and switch to force customers into the store and avoid shipping costs for sale items.
Champneys's Review of Sams ClubReviewed on 6/5/18 1:07 PM
I needed to order a Father’s Day gift and didn’t have time to pick it up. The convenience of having it shipped to my home was wonderful. I’ll have it in time to wrap and deliver.
lola0415's Review of Sams ClubReviewed on 6/4/18 9:20 PM
Wal Mart has it going on with store pickup!!! You guys need MUCH improvement!!!!
jgmcm's Review of Sams ClubReviewed on 6/30/18 10:05 PM
You do have to watch what you're doing not to ring for him twice and pay attention to some of the prices on their tickets are different than what rings up but it is such a great app
Woody's grandma's Review of Sams ClubReviewed on 6/3/18 8:21 PM
We shop at Sam’s quite a bit and I love the meat, the staples, the jewelry and the seasonal items. I hate that I have to pay to shop and how they constantly try to upgrade your membership.
Poetry386's Review of Sams ClubReviewed on 6/3/18 7:34 PM
Easy to use and up to date on product availability.
trashpar's Review of Sams ClubReviewed on 6/3/18 5:44 PM
My last visit, I saw some men’s shorts I liked at my local club but didn’t purchase them. I was going to purchase them online then go pick them up but they were nowhere to be found. I also experienced this looking for other things I knew where there but did not show up on the app. Very disappointed.
T-W-S's Review of Sams ClubReviewed on 6/3/18 5:29 PM
We need more pickup times available on the weekends. Never when convenient.
Blindspot1's Review of Sams ClubReviewed on 6/3/18 3:42 PM
I think this is great!! It saves so much time from having to go to the store but I wish they had more items available to choose.
blackchina653's Review of Sams ClubReviewed on 6/3/18 3:24 AM
I love this app it makes shopping easy
dickpi's Review of Sams ClubReviewed on 6/3/18 1:03 AM
Quality products at a quality price thanks
Phillips3827's Review of Sams ClubReviewed on 6/3/18 12:32 PM
You can’t change quantities once you add something which is annoying and search sometimes misses the mark but besides that
Ishbak2533's Review of Sams ClubReviewed on 6/3/18 10:12 PM
I love Sam's club, but the app is dumb. I am trying to renew my membership through the app and it keeps telling me to input a shipping address. The problem is: 1) I’m not shipping anything. 2) there is no option for a shipping address.
Patti729's Review of Sams ClubReviewed on 6/29/18 9:20 PM
We bought 2 of these for an upcoming trip to Vegas where they charge you $30 per day, per tube to use the resort’s cheap tubes. We figured if they were of poor quality, we would trash them at the end of our trip, and we’d still have saved money. Well...that didn’t happen!! We loved these so much that we even made sure to have the space in our suitcase to bring them home AND we bought 2 more for our own pool, and sent 2 as gifts for our friends’ teenage daughters who kept asking us if they could use ours. Perfect for lounging in the pool, soaking up the sun or reading because the mesh keeps just your heiny and hips wet. The cup holders are an added plus, as they’ll securely hold a can or bottle of water or even our large (40oz) hydroflasks. The sturdy removable canvas dries quickly and keeps the inner tube protected from bumps and scapes that may lead to others popping.
carlshewolf's Review of Sams ClubReviewed on 6/29/18 5:40 PM
Love the online ordering! It is quick and easy and saves me 1 1/2 hour drive!
rlblls's Review of Sams ClubReviewed on 6/29/18 3:06 AM
The app freezes. The app changes your pick up despite what you click on and save. This is the worst app on my phone.
Buca1948's Review of Sams ClubReviewed on 6/27/18 8:03 PM
Loved the old app. The new upgraded app doesn’t have all of the bar codes in it. One missing bar code in a cart full of stuff means that you have to go and wait on line to checkout. This after wasting time scanning in the rest of the items in your cart. Not ready for prime time.
Jaymes4001's Review of Sams ClubReviewed on 6/27/18 6:52 PM
Honeyfriend's Review of Sams ClubReviewed on 6/27/18 5:26 PM
This site has a bit of a learning curve. Not as straight forward as Amazon.
patel ankur's Review of Sams ClubReviewed on 6/27/18 2:36 AM
Want to compete Amazon than improve search engine on your app. Other than that everything awesome! Thanks for saving money
mahayde's Review of Sams ClubReviewed on 6/27/18 12:50 PM
Very fast and efficient. Saves time.
vinman indiana's Review of Sams ClubReviewed on 6/26/18 9:13 PM
I would get a plus membership but I live 30 to 50 miles from a saws club and I do not think it’s worth the money. I was shopping in monroeville and that club didn’t have the popping oil so I had to order it on line and pay shipping.thats why no 5 star
Python1946's Review of Sams ClubReviewed on 6/26/18 7:47 PM
Always messing with security settings. Half the time it will not accept password or log in I’d. New scan and go did work Great until they messed with the security settings. Now it is unusable. Will not accept log on I’d or password. Constantly needs to be updated and requires entering everything several tomes. In store WiFi too week.
mntnman17's Review of Sams ClubReviewed on 6/26/18 6:33 PM
App is still “clunky” and it needs Face ID enabled!
Dancing dream's Review of Sams ClubReviewed on 6/26/18 6:33 PM
Currently having difficulty signing in - ok on computer but not in the app. Very frustrating! Anyone else having problems?
Kristi121986's Review of Sams ClubReviewed on 6/26/18 3:01 PM
I’m not terribly impatient about things taking a little bit to load, but this app annoys the hell out me. It usually allows you to do what you need to, but sometimes categories of merchandise take so long they time out, and then you’re just kind of screwed. Would be more understandable from a small company, but the Sams/Walmart owners sorely need to invest in some tech people that know how to fix this.
markm47's Review of Sams ClubReviewed on 6/26/18 2:13 PM
It was a hassle to check out. The Sam’s credit card was “declined by issuer” until the fourth attempt when it magically was deemed acceptable. I’ve also tried many times to use the app to scan and go in the store only to have an “error” message tell me i have to go through the checkout line. It’d be great if it would ever work. The cashiers have all told me they have no idea why it won’t work. So has the customer service desk. I thank you!
Asoryrag's Review of Sams ClubReviewed on 6/26/18 1:56 AM
The previous application was sooo easy. It really was “scan & go”. With this new application you cannot scan the items. Why Sam’s has to make it sooo difficult by changing the application. If something is working real good why change it!!!!? Bummer!!! It does not deserve not even one star. It’s wasting our precious time!!! Well, it doesn’t let me send my review unless I give at least one star so there you have it, one star.
sams is king's Review of Sams ClubReviewed on 6/25/18 7:24 AM
This app is very up to date with current inventory within the store and online. Works even better with the scan and go app!!
kcm1982's Review of Sams ClubReviewed on 6/24/18 7:14 PM
Only issue is that sometimes the server is down (from app and on website) and items I normally purchase don't show up as options with the search feature.
Mom2Hawks's Review of Sams ClubReviewed on 6/24/18 6:46 PM
I tried ordering some items that had “instant savings” pricing. Once they were in my cart, the prices went to normal pricing, not sale price. I was also charged for shipping, even though I’m a member and get free shipping. Yes, the items were eligible for free shipping. I’m sure it’s a glitch, because I sometimes the items I have in the cart show the sale price, and other times it didn’t. Very frustrating.
Sashasweetheart83's Review of Sams ClubReviewed on 6/24/18 3:23 PM
I love this free service! Allows me to stay healthy by spending less time shopping and more time prepping.
ChrisJanaan's Review of Sams ClubReviewed on 6/24/18 2:12 AM
Payment info has to be entered multiple times to get it to stick. Very frustrating.
idkrkrkfi's Review of Sams ClubReviewed on 6/24/18 1:31 PM
I’ve always been able to pay my bill using this app with no problem. Now it will not let me log into my account or reset my password. It keeps giving me a error message. Now my bill is late this mont I’ve never had this problem your this app in 5years whatever you have done you need to fix it! I called your customer service line and it’s worthless your automated system kept repeating the same prompts over and over again. I am a very unhappy and dissatisfied customer
Lorie1234's Review of Sams ClubReviewed on 6/24/18 1:16 AM
Easy and very convenient
cw3230's Review of Sams ClubReviewed on 6/24/18 12:32 PM
On line shopping with free shipping has just upped your game.
PorterPride's Review of Sams ClubReviewed on 6/23/18 9:38 PM
Always fast, and on time shipping.....
Whitetail907's Review of Sams ClubReviewed on 6/23/18 8:38 PM
This new app, not so good, Scan n Go app worked much better, it ran smoother, and simpler. This new app freezes, can’t find item code, only half of the things we needed would scan, so we end up having to go through the regular line, hopefully they can fix it or there is no point in having the Sam’s app on my phone.
Grandpa A's Review of Sams ClubReviewed on 6/23/18 7:35 AM
We have been a member of Sams Club for many years. We also belong to Costco. We were so sad to see our store close, but when we found out we could still shop on line, we were delighted. Plan on continuing shopping on line for as long as we can. The Free Shipping really helps.
Briaza's Review of Sams ClubReviewed on 6/23/18 3:11 PM
I love shopping with club pick up! It makes buying my groceries so much easier! Thank you Sam’s Club!!!
xjfbjsrhcwicibujczdjtb's Review of Sams ClubReviewed on 6/23/18 1:40 PM
Every time the app updates you have to sign back in
CassiaEvans's Review of Sams ClubReviewed on 6/23/18 12:10 AM
Sam’s at the San Marcos TX location is amazing. Very clean and the staff is very friendly.
horse81's Review of Sams ClubReviewed on 6/22/18 9:36 PM
See above every time you update and I don’t want to use you order takes you back to the top of your list the time is way too slow and no easy way to add to it easily order
akaye6311's Review of Sams ClubReviewed on 6/22/18 4:03 PM
Used to have free shipping. Now have to spend more money on a prime membership to get free shipping. Will pay for shipping and then forget about renewing my membership. Last straw situation!
The Home Gallery's Review of Sams ClubReviewed on 6/22/18 3:48 AM
Not easy to use, charges to ship certain items that are not available for pickup but I have seen available in store. Staff is typically rude at the Tupelo, MS location. Curb side pickup would be much more convenient purchasing large quantities of business supplies.
Martft4's Review of Sams ClubReviewed on 6/22/18 12:39 AM
Love the pick up option
ijuemadre's Review of Sams ClubReviewed on 6/21/18 9:06 PM
I’m a plus member and somehow didn’t get free shipping.
sendthisreview's Review of Sams ClubReviewed on 6/21/18 6:53 PM
I called your 8887467726 number and I was frustrated I couldn’t log on because my Son had put his email on my account. Anyway the young lady was awesome and got me all squared away so I could buy the mattress set I wanted to buy. Excellent customer service! Love SAMS CLUB
jdhpeters's Review of Sams ClubReviewed on 6/21/18 3:07 PM
I like being able to order and just pick up. Normally we use the scan and go app but since I tore a ligament in my foot its hard to get through the store. I don't have to send my husband with a list and hope I remembered everything. I just add to the cart as I think of things. My only complaint would be the check out process. If you click on something like notifications or pick up person, you have to go back and re-enter some information like phone number.
BigMommaB's Review of Sams ClubReviewed on 6/21/18 2:11 AM
I use the Scan & Go app all the time and have no problems. I was anxious to use this app so I could grocery shop and then pick my items up. After multiple tries, it won’t keep my # so I can receive a txt when my order is ready and it won’t keep my other location option to let the store know when I arrive. I continued on any way in the check out process, and to seal the deal. It wouldn’t take my payment. Said it was declined by the user. Seriously? The user is pretty frustrated by now and is walking away.
twinc01's Review of Sams ClubReviewed on 6/20/18 4:42 PM
This app helps me get the job done in a snap of my fingers! The app is clean, quick and easy to use! I love that I can place pick up orders from my phone then literally walk in to the store, grab my order and walk out in LESS THAN 3 MINUTES! I love love love it! Thanks for such a great app to make my life and time management so much easier!
audbdj's Review of Sams ClubReviewed on 6/20/18 3:02 AM
I had to go online to update my payment method and it constantly asked me to check the name on the card when it was correct and it wouldn’t let me check out
Drill Sgt. DentTwin1's Review of Sams ClubReviewed on 6/20/18 1:34 PM
This is the message that I get now when I try to use this app. I have logged out, delete the app, called & talked to a representative, restarted my phone and still “something went wrong please try again!” What’s going on!
Pammiesue02's Review of Sams ClubReviewed on 6/20/18 12:27 PM
I love to shop sams club on line because of the free shipping .. however I was charged a shipping fee last order...
Secret_confessor's Review of Sams ClubReviewed on 6/2/18 9:46 PM
It makes shopping easy and less time consuming. Before I go shopping I can check prices, availability and options to things I am looking for. I can make lists, shop online, order online and pickup in stores or ship something to my home. I typically use it to be more smart about my grocery shopping though. My shopping list is organized by store, so with this app, I can see what Sam’s has, how much they price the items, as well as information on the products like quantity and size. That way, I’m able to compare prices. It’s come to the point that when I’m about to buy a pack of anything at a different store, I open this app to see if Sam’s has it and for how much. Then I compare which would be a better deal. Since I’m in Hawaii, not all Sam’s products are available in store, but with this app, I can still see what I can’t in store. And with my certain membership, the shipping is free!
Nesta 12345's Review of Sams ClubReviewed on 6/2/18 8:05 AM
I love love love this app. It was the reason I switched from Costco to sams club. I have so many check out options and it lets me budget my groceries with accuracy!
mambo247's Review of Sams ClubReviewed on 6/2/18 3:00 PM
Items that I purchase weekly show up as out of stock; however, when I go to the store I find that they are not out of stock. Someone should continually update this app. Also there always seems to be a glitch when checking out. Specifically when it comes to selecting a time and date. Once selected a pop-up screen saying “something went wrong please try again” always shows up. After about the fifth try it finally goes through.
Nia mommy's Review of Sams ClubReviewed on 6/2/18 2:39 AM
Love the convenience
I Like My I-Pad's Review of Sams ClubReviewed on 6/19/18 6:36 PM
For a week this app and Sams website kept on trying to charge me for shipping on items that were eligible for free shipping because I am a plus member. I think they have finally fixed that. Earlier Sams did overcharge me on three orders, showing one price then jacking the listed price up at checkout. Finally after several phone calls and emails I got my money back. Buyer beware!
Sazzzzzzq's Review of Sams ClubReviewed on 6/19/18 5:35 PM
I used to app to purchase a item online it was free shipping great experience
mean guy 2's Review of Sams ClubReviewed on 6/19/18 2:17 PM
App keeps crashing
pecas88's Review of Sams ClubReviewed on 6/18/18 7:11 AM
This is is replacing amazon for more than half of my orders 🤙
Schmidy 2's Review of Sams ClubReviewed on 6/18/18 5:42 PM
Slow to load and a little difficult to navigate. Could be easier to find menus and categories. Other than that, works very well. Glad we have it.
Snindy01's Review of Sams ClubReviewed on 6/18/18 5:07 PM
Very convenient. Pricing and variety offered top notch. Necessary for me to order for my business. I’m always in a hurry.
maria53018's Review of Sams ClubReviewed on 6/18/18 4:11 PM
i love sams club, free shipping awesome couldnt be happier
EyeZer0's Review of Sams ClubReviewed on 6/18/18 2:31 AM
Easy to order and ready for pickup in store, free shipping for Plus member, always deliver before or on time, very satisfied with their services.
gretava's Review of Sams ClubReviewed on 6/18/18 1:20 AM
Process was very slow. Perhaps it was on my end. But it took much longer for it to get to the product I wanted
Buckto's Review of Sams ClubReviewed on 6/18/18 1:15 PM
As a hotel we depend on you to stock certain products and that doesn’t happen......
48yrdad's Review of Sams ClubReviewed on 6/18/18 10:31 PM
Love the Club and the cost of most goods. Had an original membership, but HAD to upgrade to PLUS for free shipping.....
Sofon's Review of Sams ClubReviewed on 6/17/18 8:42 PM
Please order in more cookies and cream protein shakes.
MegShopsALot's Review of Sams ClubReviewed on 6/17/18 8:35 PM
I want to be able to close the app and come back and continue shopping. Even if the price changes it should stay in my cart. I had to re-do my cart 3 times today.
michmu@msn's Review of Sams ClubReviewed on 6/17/18 4:16 PM
Employee Josh was extremely helpful, knowledgeable, and courteous!
Glad To Go Rose's Review of Sams ClubReviewed on 6/17/18 3:46 PM
Tried to order Citrucel, came up on their list but when I clicked on it the results were. A whole list of other things.
🐾Sallie-Lillie 🐾's Review of Sams ClubReviewed on 6/17/18 2:39 PM
This app is great, the convenience of ordering & picking up later saves so much time. Thanks!!!
run1in's Review of Sams ClubReviewed on 6/17/18 12:53 AM
Exceptionally hard to find anything. Redesign this so it’s easy for customers to find things
MRkieg's Review of Sams ClubReviewed on 6/16/18 7:24 PM
The phone number for online customer service was hard to find I just had surgery so the was not able to understand me I place my husband on the phone and he explained that the two items I wanted to purchase were on sale At the Tyler store for $6.81 and he wouldn’t honor the price I just had surgery on my neck and back we are good customers and is sad to see that the representative would honor something like a $7 or so credit to match the price
NNg.'s Review of Sams ClubReviewed on 6/16/18 5:56 AM
I’m trying to check out. The product says it’s free shipping for Plus Member (which is me), But shipping charge is still added to the total. Is there any way to communicate this issue with Sam’s? This review outlet doesn’t let me add a picture for issue reference. I’d like to have it fixed so I can place the order please.
Deelmartin's Review of Sams ClubReviewed on 6/16/18 5:42 PM
Ease of shopping online. Saves gas.
Right2deny's Review of Sams ClubReviewed on 6/16/18 2:58 PM
Why show free shipping for plus members the on checkout have shipping charges????
Sinclair Bill's Review of Sams ClubReviewed on 6/16/18 12:24 AM
Obtained a new card but app does not allow you to edit card with new card number
linksplayer's Review of Sams ClubReviewed on 6/16/18 12:00 PM
I will scan an item for a price check and 9 times out of 10 it has no idea what it is.
anniemapleautumn's Review of Sams ClubReviewed on 6/15/18 3:28 AM
I love ordering and picking up my item in store with out having to do the shopping myself! Total time saver!
louis .jr's Review of Sams ClubReviewed on 6/15/18 2:47 AM
We are a business that orders from the app a few times a week. Most times lately it has not been letting us check out on the mobile device. We have to switch to our PC. If we are on the road our order is not able to be put in because of that reason. Also the app does not show the same things we order from week to week. But when we go to pick up at the store we find the item we needed on the shelf. So it’s like we have to double shop to get what we need. The improvements that has been done to the app is not so good improvements.
linkdargri's Review of Sams ClubReviewed on 6/15/18 10:49 AM
The app constantly logs me out. Essentially I have to log back in every time I add an item to my cart and then again when I go between viewing items. This is making building a list take forever.
Slickly Boy's Review of Sams ClubReviewed on 6/14/18 5:05 PM
First time I’ve tried ordering on Sam’s.com. Easy! I liked the shipping options too!
couponlibo's Review of Sams ClubReviewed on 6/14/18 4:17 AM
I took several tries before order could be placed. I needed to change credit card number and I could not submit order because there was no place visible to hit submit. First time I used this site not sure I will use it again. I tried calling the store for help and stayed on hold for over 20 minutes with no answer. I put my son for pick up hopefully he will not have a hard time.
DoggyDoc96's Review of Sams ClubReviewed on 6/14/18 4:01 PM
HATE this app. Faster to drive there and shop than to figure out how to navigate this app.
SSJersey's Review of Sams ClubReviewed on 6/14/18 3:17 PM
This is really a good app. Super fast I just ordered a case of paper last week This morning I realized we were low on shampoo and conditioner and ordered that, then forgot we needed baking cocoa for smoothies and now a 2-pack is on the way. Oh, and the amazing, best on the market sam’s flushable wipes appeared Tuesday afternoon. The thing we really need are awesome protein bars which sam’s hasn’t mastered (Kirkland are the best). Thank you!
SherrySG's Review of Sams ClubReviewed on 6/14/18 12:52 PM
I love shopping at Sam’s Club. It’s a lot easier for a larger family to buy in bulk but sometimes you do have to do your homework because sometimes Sam’s is more expensive than Walmart. The very best thing about Sam’s is Scan & Go. How easy is that exclamation? And I thought the self checkout was fun.
PCBirdy's Review of Sams ClubReviewed on 6/14/18 12:33 PM
Free Shipping would be nice on all member orders. 🙂
Momofnoahz123's Review of Sams ClubReviewed on 6/13/18 5:04 AM
Will not save club preference "my club"... please fix
Craigslistfan's Review of Sams ClubReviewed on 6/13/18 3:40 PM
Every time I go to Sams the employees recommend the app for quick check out. I have had problems scanning my items on numerous occasions. I recently tried and it still didn’t work properly. I get an error message “item not found” on all the items I try to scan. So this app hasn’t been helpful to do a quick check out. I also tried shipping bottles water 35 pack of purified water on this app and the price triples from$3.35 to over $12 a case but I get free shipping. Makes no sense. I love Sams and the in club prices. This app is very limited and needs the bugs worked out.
Mrcminnesota's Review of Sams ClubReviewed on 6/13/18 12:18 AM
Sorry - this app used to show images in the instant savings but now over half do not have images. One has to go into savings to see what it is - ridiculous. (There are they times you can’t get to detail). I’ve sent message to customer service but all customer service does is refer me to Help section. Improve this and I will rate higher.
johnny1824's Review of Sams ClubReviewed on 6/13/18 10:45 PM
Sam club is a great for shopping for business and home needs.
shark shack's Review of Sams ClubReviewed on 6/12/18 9:03 PM
Great love to see a store in Morehead City nc
🤤🙄's Review of Sams ClubReviewed on 6/12/18 5:37 AM
Easy to use and a great addition to the Sam’s experience!
DNfromLA's Review of Sams ClubReviewed on 6/12/18 5:16 PM
Easy shopping. Wish I could review item in cart o/w great app
DLO1955's Review of Sams ClubReviewed on 6/11/18 9:37 AM
For the past month, I can no longer see if items are available at my club. Keeps asking to select a club when it is already selected. I have used this app for years with no problems. This app is useless without being able to search my club.
really bad website's Review of Sams ClubReviewed on 6/11/18 6:45 PM
Poor website reception of data makes online input very difficult. Must re-do several times to get billing info accepted. Some lines will not accept input
shareef777's Review of Sams ClubReviewed on 6/11/18 12:05 AM
Went to store only to find they don't have it in stock. Also can't order for same day pickup!
Wishing&hoping's Review of Sams ClubReviewed on 6/11/18 11:10 PM
Too clunky and challenging to navigate
#maga-maga's Review of Sams ClubReviewed on 6/10/18 9:47 PM
sharonBrit's Review of Sams ClubReviewed on 6/10/18 7:36 PM
I have not got the time to drive to, park at and shop around all the crowds. Online allows me to buy what I need without the stress.
Beta$$&'s Review of Sams ClubReviewed on 6/10/18 2:45 AM
Cheaper than Amazon!
sherrylouu's Review of Sams ClubReviewed on 6/1/18 5:58 PM
When trying to renew my membership I had to “trick” your app to enter a shipping address by adding something to my cart and then removing it. There must be a way to avoid this problem!
oiuhjknvxder's Review of Sams ClubReviewed on 6/1/18 12:37 AM
I purchased an item with your app online, incredibly easy and fast. Very simple and the search function took me right to where my item was. Sorry I took so long to use it
edchinbccyujn vi's Review of Sams ClubReviewed on 5/9/18 9:16 PM
Your app isn’t very user friendly. You get stuck in a circle when trying to add to order
Happy Members Mark Shopper's Review of Sams ClubReviewed on 5/9/18 5:55 PM
Being disabled and on a strict budget it’s really hard to find products that actually work and are priced low enough to actually leave a bit extra to spend on groceries!! These are almost as good as the “name brand” but you get far more for a lower price. One thing I appreciate is they’re not as bulky/thick as some others with the higher absorbing rate. Makes it less noticeable but still gives you great protection and the cloth like pouches are even nicer as they don’t tear open in purse/pockets like the plastic type pouches do. Just the “little things “ that help make an uncomfortable/embarrassing issue a bit easier to deal with.
TehachapiSteve's Review of Sams ClubReviewed on 5/9/18 4:02 AM
This website is easy to navigate through. It keeps current on store supplies and the shipping is always fast. Excellent service
Bigshooter36's Review of Sams ClubReviewed on 5/9/18 3:12 PM
Gal who helped navigate me through was FABULOUS
MaMa Rubio's Review of Sams ClubReviewed on 5/9/18 1:42 AM
When I was at Sam’s today I saw items I want it shipped to my mom and I was able to do it with the app it was great.
khaled4realty's Review of Sams ClubReviewed on 5/8/18 4:23 PM
unhappy 1973's Review of Sams ClubReviewed on 5/8/18 3:34 PM
I can’t log out of the app to enter my new information. Tried to delete and re add the app but it keeps pulling the old information. I literally cannot find anyone to contact and so now the app is useless. In addition every time I try to shop on the app, it’s adding a new membership to my account even though I don’t need it.
Sicman810's Review of Sams ClubReviewed on 5/8/18 2:51 PM
haniyag's Review of Sams ClubReviewed on 5/8/18 10:17 PM
The savings coupons don’t come up as they should on the app but every thing else is great
Leslie Lindsey's Review of Sams ClubReviewed on 5/7/18 2:47 PM
Very user friendly app.
Meemaw10's Review of Sams ClubReviewed on 5/7/18 12:23 AM
The app is easy to use, the orders come quickly and are accurate and the store pickup is great for when things are out of stock online.
BizyBeeOf3's Review of Sams ClubReviewed on 5/7/18 11:56 PM
I love this app! So easy & convenient especially for a busy Mom like me. It’s so easy to navigate and hassle free.
azutmom's Review of Sams ClubReviewed on 5/6/18 6:26 PM
Avoid the lines by using scan and go Thanks
mburns73's Review of Sams ClubReviewed on 5/6/18 6:25 PM
Brandice M's Review of Sams ClubReviewed on 5/6/18 5:56 PM
Most of the items say “Image not available”. Even after the most recent update on 5/5/18.
Pinning Junkie's Review of Sams ClubReviewed on 5/6/18 4:11 PM
Took ten tries to get the membership renewal to take my debit card. All that time could have been spent shopping. Super annoyed. I only kept at it because the line at member services was longer.
AKerbo's Review of Sams ClubReviewed on 5/6/18 2:32 PM
Free shipping for plus members and arrives in VERY WELL PACKAGED BOXES
Moisorto's Review of Sams ClubReviewed on 5/5/18 9:53 PM
Why does it seem so complicated to log in every time you open up the app? It should be quick and easy like other retail apps. Or simply not require to sign in every single time.
RCWagner's Review of Sams ClubReviewed on 5/5/18 8:35 PM
Just ordered garage door
Jim from Arkansas's Review of Sams ClubReviewed on 5/5/18 5:55 PM
It’s too hard to find the way to do an online purchase for club pickup. Got the job done but required far too much time and effort
Ccaidan's Review of Sams ClubReviewed on 5/5/18 4:45 AM
I see sm/med but not/xl in the true fit depends
Al from Austin's Review of Sams ClubReviewed on 5/5/18 4:40 PM
I had to go thru the checkout process about 5 times. It would show no tax (wrong), then it showed a different tax amount, each time I tried to finish it would say there was a problem and ask for my CSC number. Almost bailed to order it from Amazon (although $50 higher) where I can do it with 1 click. Time is money.
Bill in Dallas's Review of Sams ClubReviewed on 5/5/18 11:31 PM
Couldn’t be easier, Amazon ain’t got nothing on you guys, thanks
SGIM6867's Review of Sams ClubReviewed on 5/4/18 11:03 PM
PamlovesSam'sClub for life's Review of Sams ClubReviewed on 5/31/18 9:14 PM
We will definitely see how nice these flowers are once I get them all back on June 7 2018. Wish they could be sent the same day , June 6th 2018. I needed an few more roses and I just went ahead and got the baby breath as well. Customer service, if you see my message please put them all together My two Orders for 6 June 2018 And June 7, 2018. An please text me back with another confirmation number that would be greatly appreciated. Sincerely your customer of Sams Club for ever remembering it as Pace club when I first opened up. Keep up the good work and I will keep giving you great reviews and bring in more customers to your club No matter what the name is
chamah29's Review of Sams ClubReviewed on 5/31/18 8:46 PM
It would be very helpful if the app would show what aisle the items are in so we can get our shopping accomplished faster. Being new to sams club the app is very good except for that.
Barry X8B's Review of Sams ClubReviewed on 5/31/18 8:08 PM
Not the most user friendly app ever but perfectly serviceable for occasional use.
jameseypooh1's Review of Sams ClubReviewed on 5/31/18 4:22 AM
We sure love our Sams Club and all the good buys we get. Keep them coming!