Sams Club App Reviews

Who are you with Sam’s Club is pretty easy specially coffee I can’t get my local sams club

Hot tamales and Mike ilks - 4.5 lbs bag is always out of stock?

Many online items are not ship free for plus members. Save your money and just get basic. Sham!

Need to bring items to car like Walmart does

I love the scan and go. It’s the best ever. The Sam’s app is great as well.

Just easy to use

This softeners is great and it smells good

I’m very pleased with Sam’s ordering process. It’s safe & easy

Auto log out is not helpful. App crashes often for no given reason. Products show as available but not in a club, bit won’t allow purchase from Sam’s direct. Loghing into credit services separate from just membership is a waste of time and adding yet another password to remember.

We live so far from our Sams and I am loving the convenience of free shipping with being a Plus member! Worth every penny especially when it comes to saving me time and a long drive!

It seems like the Sams Club app frequently has smooth functionality issues. It would take me longer to enter what I want to purchase in to the app than it would to go to the store myself and get everything I needed. Sams Club you all need to get together with Walmart and let them show you how to make a smooth running app.

When I order from Sams club it comes very quickly and is always the correct order

Love being able to order on the app from my frequent purchases and pick up in store! Convenient and easy!

Very easy to navigate, user-friendly, excellent products!

Ordering from the app is almost too easy! Shipping is fast and free (Plus member). Maybe I should only shop by the app—I’d save some money staying out of the store!!

I am an experienced computer person with graduate computer science degrees

User friendly website with options to pickup or have delivered

I love that this is available. The staff is amazing. I totally trust Jady. The ordering it’s self is challenging. But the overall experience was great. Thank you.

Really bad service. They give out information that is not relevant. Manager seems not to be able to help. My actual rating is one star, system gave two somehow.

Need to work on bugs. Also, need to ship more items. Amazon does.....just saying!

Car

I would love to be able to use the check in feature when I have a pick up order, but it doesn’t show up. I have deleted the app completely off my phone multiple times. Still no button to check in. Kinda defeats the purpose of not having to go in, if I have to go in every time.

I enjoy going to SAM’s Club because you can always find great deals, you can find anything from fresh fruits and produce , lots of great prices, if you haven’t had the chance to come! You definitely should check it out.

When I look at my orders, I have the option of clicking on an item to see its details. But when I try to go back a page, it sends me all the way out and I have to restart the process. It would be nice to just go back to the my orders page instead of home.

Thanks to the geniuses who developed the latest app update, now it’s a complete garbage as it won’t even load the page. Please neuter him/them.

The 2-3 time slot was selectable, but everytime I saved it, it changed to after 3.

App doesn’t always work when I scan things in the store and try to electronically check out. However, it seems to always charge my credit card so I end up with double charges for the items I purchase. When the app works it is a great way to go. I would wait for Sam’s to upgrade their app before using it.

I am so unhappy that you closed the Waterford and Farmington Hills (Michigan) stores. There is only one store in my general area left. I am a sams PLUS member and I am seriously considering not renewing my membership on September 7 when it expires.

Would be lost w/o my weekly trips to My warehouse in Denham Springs. Love it., Ms.G

I’ve tried using my app to check out with and more times than not the bar code will not come up. The people at the stores are not interested in helping. So what do I do?

I always have to wait to long for a pickup order!

When time is short I use the Sam’s club app to get my shopping done in a flash. I have my list ready and just search, click and add to the cart. I select the day and time when I want to pick up my items. Couldn’t be easier.

App has a lot of error messages while using it on my iPad

Very nice and convenient app.

Better than Costco. Better products. Free shipping.

It crashed ever time I made a selection.

Instant savings - price is good. Glad I can get product online

Updated to most recent version and now my email address is “not found” please call 1-800 to get assistance. I thought the entire purpose of being online was so you DIDN'T have to speak to people?

Thank you for an easy to search and use website, searched for same item on competitors website(I know they stock it), but had no luck. Came to your site , typed in one word and it popped up. I will start with Sams from now on! Thanks

I love the app for making my orders ahead of time. Only issue is that’s when I select a time to pick up my order, it won’t tell me why I can’t select that specific time window. Until I back out and retry, it will then tell me that those specific time window pick ups aren’t available. As well when I try to open the app at the Sams club store, so it can notify my location. The app won’t work and I’ll have to manually log back into my account which is frustrating and a hassle.

Bismarck Sams Club is five star customer service!

Please fix the image for items in the instant saving (so, I can see what it is without having to click on it. I can’t keep track which one I’ve clicked on if most of them has no image and description), also if an item is already expired in the instant saving, why show again(it already expired-misleading). Please, please fix these issues!!!! Thank you!

I wish more stores where more with the technology like Sam’s, makes shopping so much easier

The only reasons I visit Sam’s Club is for the 3 items Costco does not carry, If I could get them elsewhere I would. I will be checking the new US Food Chef Store on meeting street when it opens. The employees of Sam’s has become so rude and non helpful it’s not worth the aggravation. One would think with all the competition there is a Charleston they would do something about the attitude/customer service of some of their employees. When you talk to the managers they give you that we’re concerned we care, but on the flipside you can see I wish just dude was shut up and leave. That’s One of the reasons I shop Costco, Costco is bright, clean, helpful and non-drama unlike the Sam’s Club. I think Sam’s club should reevaluate where they are today and go back to the basics where they started.

It is easy to order from Sam’s. Prices are good and come right to your door.

Cart crashed at least 4 times.. had to go back and add to cart and checkout multiple times..

The App overall works well. Ordering online made easy. However, the App requires Location Access “Always” on. This is a serious violation of privacy solely to pick up an order. When picking up order a “Check In” ONLY should be needed without access to location services. As it is when location services are on the Check In feature does not function.

So you decide to update your app and now it won't work with my older iPad that doesn't run the newer iOS!

Most everything I used to order from Sams now requires a plus membership. No thanks. Pushing sales to amazon.

I love the fact I don’t have to go do the shopping. It’s simple, they send directly to me or if I want to I can go and pick it up quickly.

App is quite slow and just generally a bit of an annoying interface.

Quick and easy shopping online at Sams Club. The only comment I would have is it’s unfortunate that all items are not available online. Our favorite pistachios are not available, and they are Sam’s brand. 😏😩

I cannot find items on the app that I've purchased in the store.

Keep getting “Something went wrong” Error message.

Great experience, easy does it.

I love how easy it is to order for both pick up and shipping orders. Love the free shipping for plus members, too. They also honor price adjustments if something has gone on sale recently after you’ve purchased it.

I have downloaded this app multiple times in order to just check basic things like store hours. The store locator consistently refuses to recognize both city and state or zip code. There should be no reason for me to have to log in just to check the store hours. After this attempt, I will never bother again. Absolutely no stars.

Unbelievably lazy employees. Refused by multiple people to even look for an item that online said was in stock. Ordered online for in store pickup and it was ready in two hours so obviously the item was there. $200 dehumidifier. Not exactly difficult to look for. Thanks Sams. Ridiculously unimpressed.

They don’t lets you add a pickup person. Pay on arrival. This is the second time. I’m so disappointed you call corporate they don’t give a rip..... 🙁

Outdated app. outdated stores which is why so many are closing. Ridiculous shipping charges on items.

Site is very easy to use. Return to shopping prompt option should be added to each page for ease. What about ApplePay option?

Today was my second time using the club pick up service. I was able to add everything to my cart with the exception of two items. I went inside the club and found that they are indeed in stock, but I couldn’t purchase them through the app. Then, when I got my email notification that my order was ready and that I can check in, I click the link and the app would not let me check in so I still had to go inside of the club. Not nearly as convenient as I’d hoped for.

Company account but can’t use cards with anyone but the owners name on them.So got to get his personal credit cards to make company purchases. Can’t use company cards with anyone else’s names on them which makes him jumpy so we end up driving to Sams Club instead or buying from competitors or Walmart who let any card be used. Great products when we do buy tho.Show up mint condition.

This is a great app and I recommend anyone to use it. Easy check out.

This Sam’s Club app is a plus. Plus deals & offers

The items on my list didn’t show up when I was at the store shopping and had to place a second order.

My order is never ready when i pick it up i always have to wait 20min or more.

Today I placed a Click ‘N Pull order for 35 items. 31 items w/b picked up in store Sat. 4 items had to ship due to no inventory at my store. But it wouldn’t let me add my Ship to address, stating my phone number wasn’t registered??? It was though. After 20 min’s on the phone with a Sam’s Club rep, it was determined I had to cancel those items due to my store had no inventory and they couldn’t/wouldn’t Ship from another store. It caused s lot of confusion for both of us. It should have just said Stock Out, but it didn’t! It shouldn’t be this hard to place an on-line order

I have used this app for the length of its life. I found it wonderfully convenient to order online with no minimum purchase (unlike WalMart!) and pick up my items within a couple of hours. Now, at least one of my regularly purchased items (a carton of half and half—we are heavy coffee drinkers!) doesn’t come up at all, either through a department or generic search. Mini Moos, Silk Almond something and then broccoli (what?!) are listed. Other items occasionally bring up the same chaotic search list. This can’t be so hard to fix. And an additional frustration...I appreciate a notification that my membership will need renewing. I DON’T need it to start showing up at least two months before I’m due to renew! Please align your in stock items with your algorithm, Sam’s, and we’ll all be a lot happier.

I pay to be a plus member but not able to access all the products you offer.

Almost every time I scan for a price check in my store (because it’s not properly posted), after an eternal search,it comes back as Not Found. Also, items in store are not listed in app even when searched for by product name.

It took 20 time to final get order to take.

The Sams Club app is easy to use and very convenient!

If you’re like me going to the club for a couple things ends up a overloaded cart full. Online ordering, for me, saves me the binge shopping and obstacle course of patrons at Sams club. Never had a issue, gets me in and out

First time that I’ve used the app, but I found it somewhat cumbersome to use. Hopefully, as my familiarity improves things will get faster

Excelent quality

Should be able to ship drinks free as a member

I purchased the Plus Membership thinking that all items would be included as free shipping. I am disappointed that so many things I needed were not included in the free shipping with the online app. The app is very easy to use.

Makes my shopping so easy by going on the internet during work and getting everything shipped directly to my home

Since the last update I have been unable to sign into my credit card acct. from the app, but can from the website on my laptop with the same user name and password. Very annoying! Please look into this otherwise love using the app in the store.

Love shopping here

Why can’t I pay y bill on this app ?

I don’t like how it automatically pays with rewards dollars. I wish it would ask.

Excelente

Your app is extremely slow and not user friendly at all. I had to make 6 attempts to place an order. Yesterday I tried 5 times got to end tried to place and keep getting opsi something went wrong. I had to use my husbands phone and his app today. Which now my order will not b ready until Monday. I order online so I don’t have to lift everything and when my husband can help me load and unload. Now we have to pick up after he has worked all day. I also use the Walmart app and that one is so much better than the Sams. Don’t you have the same IT department?? If not consult them to update your app.

Love how fun and easy it’s to shop on line especially when I don’t have a Club next to me. Thanks Sam’s Club for having on line ordering as an option for people like us! Have a great day!

Dianne at the service counter at the Sam’s located on Power Inn, Sacramento location is amazing! She always greets me with a smile and makes sure i am well taken care of. Thank you!

Love Sam’s

Do it

App keeps redirecting to use safari then doesn’t load the page

I don’t know if it’s the store or app but every single time I try to make an order the food will never be ready until the next day. Doesn’t even matter what time I put in the order it tells me next day. Useless

The app does not work after "update now" selected on iPad.

Great service!

The “frequently ordered” list, WE NEED TO BE ALLOWED TO DELETE THINGS FROM THE LIST THAT WE DIDNOT LIKE OR NO LONGER WANT, (OR THE STORE NO LONGER CARRIES). ESPECIALLY SINCE IT TAKES FOREVER TO LOAD. It takes an odd amount of time to sign in every time you open the app, and then it literally says it’s signing you in several times during the usage and I’m on stable Wi-Fi, it doesn’t make sense. & where is my old review? So I could just edit it instead of starting over?

Shopping Options

I’m literally upset I’ve been trying to place a order for almost an hour. You guys need to update and make it easiest.

The best*****

App used to be good, but not so much nowadays. Too much clutter, print is so freaking tiny that I have trouble reading it even with my glasses, too often there’s no thumbnail, image, or description for the items unless you click “view item”, and instant savings needs to be grouped into “you have to buy multiples” & “single” items—I hate having to scroll through so many savings where you have to buy multiples of the item.

I absolutely love this app! I get my shopping done fast and have the option of picking the items up at the store or having them shipped directly to my home! So convenient and so easy to use!

Why struggle with the traffic and lines, when you can get free home delivery with a Plus membership. mind you I don’t order and ship 70lbs of merchandise, I spread out the purchases, so I don’t k*** the UPS with heavy merchandise....

Been shopping at Sam's Club for probably 25 years. It's always been a great way to save money filling up my families Grocery needs. Keep up the good work.

I am not one to write reviews, but I feel like this one has to be addressed. Online ordering and in store pick up is suppose to be quicker. I have given Sams the benefit of the doubt. I have tried the online order three times. Every single time I get an email saying it’s ready, and every single time not only is it not ready, but I seriously wait a minimum of 30 to minutes just to get my “ready order”. I will NEVER do it again. It would have been quicker for me to have gone and gotten everything myself. There was no one else in line just me and it still took 28 minutes today for 9 items. So disappointed and irritated.

2 in app order, 2 wrong orders

App is very sluggish. Just ordered a garden hose and had to retry 3 times. I do not have this much trouble with any other apps. I would think that with all the online shopping competition, a company like Wall-Mart/Sams would have a world class app.

With the most recent update suddenly I can’t check in for my club pick-up order unless I have location services turned to always on. I do not allow that for any app and have no idea why Sam's would always need to know my location. I should be able to check in as before when I turn location services to on only when I’m using the app. Thank you.

Terrible, terrible, terrible check out experience!!!

The app keeps crashing. Unable to check out. Took me quite a while to select all my items before I was even ready to check out.

Seams to crash or multiply things during checkout. When renewing my membership it wanted to know the address, not sure why since it’s not being shipped to me and it should be in the system that I am signed onto.

The app works it’s great but otherwise I get multiple errors it locks on me it makes me want to just go to Costco

It’s constantly logging me out. It took me an hour to finally get my order to go through. I’m not a fan of this app!!

For some reason, your site wouldn’t allow MANY of the screen pictured items to be viewed.

Worked perfectly for first order. Since then every time I try to add anything to my cart it gives me an error. Impossible to use for any shopping. Frustrating because I was happy with my first order.

Many websites and mobile apps available, I prefer Sams to most. I shop there because of the ability to go to the club and shop from my phone. I always cringe when I go to the “others” and have to wait in a long line. Sams is the best

I shop at local Sams club often. I find it somewhat difficult to navigate through the online ordering here at Sams and therefore Very rarely I use this. I find other companies on line platforms easier to use.

When checking out for pickup, I had to go to settings several times and since it’s my wife’s card, I had to keep entering my name and email for pickup-arghh!!

The staff at Sams always goes above and beyond!

The Sams app is slow could be faster and more time slots for pick up. Especially for handicap people who are not able to get items themselves and need it sooner than later.

I use this app frequently to place orders online and then pick up at the store. They have a drive thru that is very convenient, but you have to check in on the app for them to bring out your order. The last two times I've picked up an order, the app will not let me check in even though I've gotten text and email notifications that the order is ready. It's very frustrating.

Some people are afraid of how much our favorite retailers know about us. Must of us buy the same stuff over and over.. the app make it so easy, much better than pushing the cart!

GREAT EXPERIENCE online ordering. THANK YOU For The Free Shipping. It Helps My Elderly Father As I Am Ordering OTC med For Him.

Often the app will not let me place an order for club pickup. Have tried talking to someone and it keeps happening. Even trying to send this review is giving me problems

To pay for a membership online?

So very easy to use

Love the app. I sometimes remember items I need while away from my computer. With the app, I can be anywhere (with Internet) and place my order.

Love the store and the pharmacy. Scan and go only cooperates about half the time. Frustrating!

Need an update because it doesn’t work in my iPhone with IOS 12!!!!!

I like using this app, I do not appreciate that doing a pickup service requires that my location services have to be set to ALWAYS. Not cool.

The online app. fine but I couldn’t add a payment method I would hit done and it wouldn’t save and then it would tell me to add a payment methdod.

Sams te brinda los mejores precios y es todo un placer ser parte de este club los felicito a todos los que hacen posible tener una experiencia única en todas las tiendas gracias

I like the app, and the ability to order online, but there are so many things out of stock makes it hard to want to continue being a plus member.

App kept giving errors when placing order Check payment method everything was correct Re-entered information to make sure still errors App would not scan card to upload Continued to have issues Finally was ready to place order and kept reading error on the fifth try order confirmation number was given To make matters worse on this app when asked on feedback that gave errors as well

Sam’s increased my quality of life.

I love skipping the lines! I also scan items when the price is questionable. I don’t buy wine there anymore since you do have to go through the line then. They do have all the information (age) on me so they really could have the person at the door check ID‘s if anyone is suspected of being underage. That is the only reason I gave a 4 instead of a 5 star. Also I skipped the line just now to renew my membership.

Worst APP I ever used since they was invented! Not even going to waste my time when they can’t even design an app that won’t let you get past the bot page from my IPAD

We have to rescan our entire cart. Your app has issues.

I am a buyer for my company so I access dozens of different companies sites both for home & work. I have more trouble with this site being slow than with any other shopping site I work with.

Make sure a thousand times you get address and details right or you won’t be able to cancel They only give you an hour window in order to do that after that you are s**** ,they direct you to a phone number in which costumer service it’s of not use I tried that .,also their chat help in which the person on the other end just promises to do anything they can to help you just to thank you and disconnect before even telling you if they were able to help you with any of your problem ,the only way to redirect your order to right address it’s to wait until the carrier has your order, that’s when you can ether hold your package in their facility for you to pick up or pay extra in order to divert it to your correct address which I had to do,$13.50 :( I wish they gave us more options to manage our orders just like Amazon does , I will not use their delivery any more

Everything works like clockwork. I love it.

Your Wes site is not friendly.

Easy and convenient from my smart phone. It’s just too easy

If only they allow to choose the days of shipments.

Online ordering from the recent purchases is the BEST way to shop! Thanks Sams!

You are awesome ❤️

Sam’s Club value shopping and super convenience are awesome deals ...

How long is it going to take u to fix ur app so we can use it on the iPhone again?

Tabby the argent who was about to take care of my needs.

App is too slow!!!!!

Hard to use to see what local stores have. Really just an online store app. Also a lot of issues logging in to pay CC. Had to make many calls to customer service to fix account so I could log in.

Love the convenience and prices. Since my son is in college I can now have packages delivered to him.

Terrible. Not worth 1 star. Cannot get rid of update page...continually.

Easy, fast, and great to use. Bulk + Quick + Easy= MUST HAVE!! The best part for my family is the free shipping for plus membership. I can feel the love Sam’s and I thank you. The really appreciate their customers that invest. I had a few problems in the beginning but I am all set now.

I have been using the Sam’s app to order all of my stuff. It stores things that I have ordered before to make it easy to order again. Then I can choose the date and time to pick up the order. The only thing is, you do have to go in and get your order. They do not bring it to your car. But, you still save a ton of time by not having to walk around and shop.

Hopefully a new update is already in the works since this one is a complete fail.

I wish it showed you how much more you need to spend before you’re able to get another $10.

There is no way to delete an old credit card and no way to indicate the same address for billing and shipping!

I love using this app! So easy to show up at the store and the order is ready to load!

So sad they Sam’s club decides to close Seekonk, MA store Warwick, RI store Worcester, Ma store

So easy to click and have it shipped. Thanks SAMs club !

Why do I still see instant savings from January? I tried uninstalling the app and reinstalling it but all the same. Correct this and I will give it five stars.

Sever times I have to turn my computer off and start over.

Each item is hard to locate

The app takes a long time to load items. Sometimes it won’t show pictures of some items and you have to click in order to find out what it is because there’s not even a description.

I love the convenience, the friendly staff and easy location. Also love the car wash!!!!

Love how easy it is to order! My pick up is already and shipping is always quick thank you for being there for my family

I stopped using sams for about 3 months because Of the app was not working correctly. Now it’s back to the same problems during check out having to re enter security questions and slow slow slow. Ugh This year alone I have earned $100 in cash back because of the amount I spend at SAMS but the app department really needs to get it together. Due to the slow issues with the app and the options for same day pick up I ended up opening a Casio account for my wedding and I have already earned $60 in 1 month. Sams I have been loyal for a long time and really love my sams club, but you need to step up your game. You need to have an option for same day pick up and speed up the app please.

I use this app every week. The first few weeks it was great but the last three weeks every thing would add to the cart but won’t let me complete my purchase. I tried to contact someone but they never get back to me.

Very user friendly site. Excellent products and low prices.

Sure wish you could add to existing order for a limited time after order is placed like you can at Walmart.

Love love love the convenience of this app and the scan and go app!!

Great prices, free shipping, easy online website, and I love the convenience!!

I absolutely LOVE Sam’s! It’s like a toy store is for children to an adult! I’m always over spending my budget !

The Instant Savings images don’t load, therefore you can’t see what’s on instant savings.

This app used to work really well?. It is incredibly slow now. I was prompted to submit security checks 20 times. An item that was out of stock caused my whole order to not be able to be placed. Incredibly frustrating.

First I love the convenience of store pick up. I do wish I had more same day options. What does seem odd are the items I cannot find on your database. One example is sour cream. When I search for sour cream it returns cottage cheese. We also buy frozen vegetables a lot but the items we find in store don’t seem available on pick up.

First time shopping online great experience !

This app is awesome

The app is not working since last friday .. is not allowing me to place order .. it keeps saying something went wrong .. i use this app every week !! This is never happened... i need help please

Camera did not want to work the first two times when trying to add my credit card. Other than that the APP works great.

Needed to use different card. Answered all fields but when checking our further asked for security code again. Tried to delete old card info but no option to do that. I was asked if I wanted to use address that was part of my membership which I did but again at checkout it asked for my address. Checking out seemed to be going around in circles. I finally completed checkout and placed my order.

Can’t change the shipping address without adding a new address, done button doesn’t work always. Difficult to add CVV in payment options

It was very easy doing this on my phone..

Love these specials, ordering online and the free shipping!

Ok app but kept freezing

Sam’s Club has really earned my dedicated patronage! I never knew how many products, services, etc are available. I usually only did a fast scan of the APP. I was up at six am today to start taking advantage of the one day sales! They are awesome!

Love the ability to skip long lines and checkout within seconds. Thanks.

Will not allow sign in, just cycles through one verify screen after another. Fix this!!!

I hated the not a robot. If t were not a gift I was ordering I was ready to sign out and forget it. NOT USER FRIENDLY

Easy, accurate.

Trying to buy mattresses, but there is no full size to buy

Would like the opportunity to pickup at home store

Excellent service for Everything

So, the mandatory update says “we’ve hunted down some bugs” and fixed them. But now the things that WERE working are broken. Trying to checkin now to pick up an order and I keep getting “unexpected error.” I’ve tried over and over. The button is obviously broken as if this latest update.

Always an issue with this app. If Amazon and Home Depot can get it right, Sam’s can too.

So convenient. The first few times I used it I purchased paper towels, sodas, etc. but have since gotten meat and produce. The shoppers choose the items with such great care, as if I was standing there watching them. Very pleased!!!!

I have had a very enjoyable experience with Sam’s Club.

Very satisfied my online shopping so convenient and the shipping on time.love it

Me encanta comprar online ❤️

I like to shop through app but always the discounted item is out of stock, how come..? Or it will be there when I proceed to check out it gets removed from the cart automatically, if it’s not available it should display out of stock or just remove from the site.

I guess the old don't matter or even considered for updates. My pad doesn't have iOS 10. I spend my money on line at SAMs... Well not anymore.....

Erased my large order twice. Terrible experience!

Best way to order made my life so easy thanks Sams club

Not as efficient compared to amazon shopping

This makes it convenient to get what you want. Thank You.

Wouldn’t accept the alternate shipping address until the 10th time

I love the app, but it is slow to use...particular when trying to update quantities of items when trying to reorder.

Love the scan and go app but this one is frustrating. No good if I can’t order. Tried updating, signing out, pick up and ship! Nothing worked. Now can’t even leave review. Says all nicknames I tried to use have been taken!! Not even possible!

When adding items from a list, the program unchecks the items when changing the quantity, so you have to recheck the items. When selecting a pickup time, after clicking save, the Program automatically changes the pickup time to the following hour (select 7a.m., it changes to 8 a.m., for example).

How do you explain that you can’t access the credit services section in the app. After multiple calls to try to figure out why I am getting this error, I was told it’s because the app is not fully compatible with iPhone. Very disappointed on the response I received, as well as the the solution.

Keep this up and I will probably switch from Amazon prime. Great job!!

Me gusta la aplicación,ahorras tiempo es muy accesible definitivamente la recomiendo.

Your Zip Code information is very confusing. I had to make sure there was an exact space in the town O Fallon Illinois. After calling Around to Sam’s club, using the online chat with Norma and even been hung up on several times at 1-800-walmart. I finally called my discover card and they said to retype the Town’s name with a space. It worked. So now I have the purchase I’ve been trying to make for days now. Please make this easier for other Mother’s who are very busy and not enough time to research every option. Thanks.

The app is great, login however is not. Half the time I login it says there is a problem and go back. After that are usually have to go onto the website and login that way

Was having some difficulty with my order, called customer service, they were very helpful, resolved issue quickly.

This makes getting what I need delivered straight to me! It keeps me from having to ride 1 1/2 hours to the closest Sam’s Club to me!

I love the fast shipping and ease of using the website to place the order and the savings are priceless. Just wish they would ship the produce and cold food as well, I would never have to leave the house. 😊

Did not pack well. Put heavy pack of soup on top of cereal which crushed the box and the razors ordered falling out package n someone could have got cut.

I am never able to sign in my account even though I enter the information correctly every time. It gives me a message There is a problem with the information you provided. Please go back and try again.

Love the app convenient and security

Items will often appear “in stock” online for several days, and sometimes weeks, in a row until you attempt to purchase it and it’s suddenly not available. Beware of the disappointment.

Now don’t have option to SEND feedback

Great

The latest update requires location be set to “Always” in order to check-in via the app for Click-n-Pull orders. This was not the case previously. Why is location on “While Using App” not sufficient?

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This used to be so easy Becomes more difficult with every update nothing ever gets updated and half the time it’s says something is not in your store , but it is when you get there You are one of the largest stores in the US I don’t understand how your technology can be so poor I own a restaurant and order frequently on apps from many companies this is by far the worst

Items are unavailable even though they are in stock. Orders will be partially unfulfilled for no reason. Recently they require you to turn on location services and notifications (battery drainers) in order to use the check in feature. I have to use this app for my job, but it’s so poorly executed I wish I could delete it.

If a bid is placed within the last 5 minutes in one of Sam’s online auctions, time is extended another 3 minutes in a “popcorn” auction. Sam’s propaganda says this “gives everyone an equal chance to win.” What nonsense! The extended auction is actually a new auction with a higher start bid. The real reason is obvious: get more money for an item.

When I use suggested items and then search for items it’s very difficult to consolidate my order

Just installed this app. You have to Add a payment method and when adding your card and choosing to save it it just refreshes and never stores the information therefore you cannot even check out with items in your cart very frustrating seems like a bug.

Some of the items I needed were not in stock

I think this is such a great idea I am disabled. Recently had surgery that made it impossible for me to go shopping for my needs. But Sams Club has made it so easy that all I had to do was get online order and drive up and pick it up WOW how great is that! Awesome Sams Club thanks for thinking of me. Your the Best.

So I can no longer get the Sprayway Stainless Steel Cleaner and Polisher in store so now I have to get it on line. And the 6 pack is not available I ordered the 5 pack. Now the 5 pack turned up but only had 1 in it. Not good. PLEASE PUT THIS PRODUCT BACK IN THE STORE....

So the design is quite confusing.I couldn’t see there is a drag able menu under the Sam’s club title.I would say to make that visible for the users to know that there is a menu.

You cannot edit the items once placed in the cart, only delete them.

This was a store pick up purchase. I have not received the shipment of mail purchases (not expected for 4 days). I loved that I was in and out of store in 20 min including pizza lunch. The frozen/refrigerator items were cold. Loved it!

Recently started giving me an error when trying to check out on the app, doesn’t explain just says something went wrong, husbands app doing the same thing, don’t know why...

It should be free for business members.

I normally buy baby formula in bulk from Sam’s Club. Unfortunately, the price has gone up, but what can we do about it? I’m thankful for places like Sam’s Club, because without them we would be spending a lot more money.

Very difficult to order online if using a different credit card than the sams credit card.

The online ordering app is a bit slow, you can’t add multiple items, it takes too long to upload other items, etc. It’s an Ok app but needs work to rival other large companies.

I had to reorder items several times after it said items weren’t available at my club store even though it gave the option for clip pickup. Doesn’t tell you which items just keeps erroring out. When I went to checkout and chose a pickup time it kept changing my time and wouldn’t save my phone number for text alerts. Recommend completely revamping the app. Took me 2 plus hours to order online. Could’ve drove to the store, got everything I needed and checked out in less time. Supposed to be convenient but only added inconvenience.

There seems to be a glitch in the software causing the site to jump around and sign out while trying to checkout. Taking photo of credit card also doesn’t work.

With the latest update, I cannot check in to the store for online order pickup without granting the app access to my location even when I’m not using the app (no, it is not enough to grant it access only while using the app). In previous versions, I could check in from the app when I arrived at the store, even without allowing access to my location at all. Please restore the previous behavior, and stop being such a creeper, Sam’s Club.

I love Sam’s Club! Great prices! Convenient shopping options!

Stop making me input info in multiple places.

The fact that Sam’s club delivers saves on gas and makes the plus membership sooooo worth it! 4 deliveries so far...all through the USPS...and all good...great job Sams Club!

Easy to order - the only thing that would make it better is if we could pick it up at a drive through!!

Still can’t log in from my iPhone after the update. Works fine on a desktop but I need access from my phone. Gives the message of “we’re having trouble; try again later.”

Easy to use. Great prices

Decent app but tends to be glitchy. Also, when sorting by “relevancy”, many irrelevant products appear

I love going to Sams and they usually have what I want. Lov’em.

Love the free shipping for Prime members!

The app is fabulous!! It allows me to quickly search for or review items and products new and those for reorder. It moves quickly and is such a help in placing orders whether I'm having them shipped or pulled for me ahead of time.

I love shopping online and getting products shipped!! That way I don’t have to put up with chaos at store and I don’t have to drive for an hour to get there!!! Online shopping is the best an App is super!!!

Takes forever to update cart. Lost my items in cart. Won’t let me pick a time then keeps picking wrong time. WAs ordering from iPad app.

Organized and neat store, helpful staff, good quality products.

I would like to see more organic options.

Awesome store

I absolutely love ordering with this app!! It’s super fast and convenient.

Helpful and patient! Love this

Sam’s has great prices and we look forward to receiving our package in the mail.

I was hoping this update would fix. Over half instant savings have no pics or explanation without going into the actual savings. Fix that and I would rate 5 stars. Very disappointed. This has gone on too long.

We need 2 b able 2 remove items from our frequently ordered items list, so we can remove things we no longer buy, to make it more useful/helpful. Especially things that the store no longer carries, or we didn’t like. And since it takes a million years for it to load anyway this might actually simplify things.

I use to go to sams club to buy merchandise every other week or some time I would just order from a vendor to deliver due to inconvenience of picking it up, now with free shipping I order everything and regularly from sams, other vendors don’t get much business from me anymore. This works best for me.

The left menu is dead. I can’t enter this receipt in my accounts if I can’t see it. Before the last update, it was fine. When I start the app at home, the scan first item screen comes up and the left menu is inactive.

Online orders-easily done & very convenient service by Sams ; customer service great 🤙

Really like the option of doing this.

The app is great until it comes to entering new credit card information. It wouldn’t take the information and would go back to the main screen.

I LOVE club pick up, it saves me so much time by pulling in and picking up my groceries! Between 5 kiddos, nap times, school schedules, homework, I don’t have time to grocery much right now and this has become a lifesaver that keeps my budget in tact and my time management doable! Great service and always a great friendly staff!

I thought this app was the best thing since sliced bread until my credit card on file was used to purchase $18,000 worth of merchandise. When I alerted a manager at Sam’s Club what had happened to me, she deleted the app from her own phone. BEWARE of putting any important information to simplify your checkout process

I recommend ordering online and picking items up in the store. It’s quick and easy!

The app plus the curbside pick up and the scan-n-go is exactly the reason I canceled my Costco membership!! It’s so fast!!

Very economic products I save a lot money

You can’t beat Sams club. They are easy easy!! There amazing deals and great app and free shipping. WOW! You won’t be disappointed

Purchase all my office supplies at sams Great price Free shipping Great convenience

While they do not offer delivery on most grocery. They do not charge me, a legally blind man without transportation means, for delivery. It’s nice to be able to get wholesale prices, cash, and point rewards, all from my sofa. You did make me upgrade for this service, but we can work on how you charge the disabled for necessary services another time. Just thrilled to get my bulk bathroom tissue and coffee fairly. Ty

I am extremely proud of my online shopping experience with Sam’s club. I am unable to physically shop in the store due to their recent downsizing and closing my local store. Thanks in advance for free shipping as well.

Mattress s perfect for my son. He said it’s comfortable and he loves his new bed. Thanks

Almost every time I place an online order, at least one item is out of stock. I understand things like this happen, but when I go to the store and there are tons of that product it is a bit annoying. I have to find a driver to drive an hour each way to get to the nearest sams. I would really prefer having things shipped since I’m 83, partially paralyzed, and have a really hard time getting to do things.

I DLed this app for one reason only…to give it a 1 star review over the shady underhanded tactics they took to get me to the App Store. Flipboard ads are hijacking people’s devices and auto redirecting to the App Store. That’s how I ended up on the Sams Club app. If Sams Club is so great why do they need to trick users into going to their DL page?

The app seems to be slow to respond to choices being made.

The App Store is great , beyond great , but what a nightmare to pick up your order , it is quicker to pull yourself sometimes , I wait up to 25 minuets or more some days ,

When a company representative says, ‘GO ONLINE’! For me, they are saying, ‘GO TO HELL’! Online shopping for me is so frustrating. However, Stormi, a SAM’S associate (Lufkin Store), helped me download the SAM’S Club App, and helped me get started ordering my $1,000 purchase. Easy! Required ‘Registering’, Searching, adding Credit Card information, etc., but all of that effort and the out of stock item was purchased. Keke, another Associate, helped me download another SAM’S Club app to hasten my check out. Haven’t used this last app yet, but plan to very soon. Way-to-go SAM’S club and associates. Easy, swift and I was sent to peaceful shopping online! Favorably impressive SAM’S Club management! Sam Walton is smiling because his legacy is working to stay strong. WRScott Pennington, TX

Not daycare friendly the company don’t carry 10 ct can vegetables and other food I need

Half my usual items were out of stock and nothing was offered in place of them. We should be able to get a rotisserie chicken too on pick up! Bad business to limit the good deals in pick up. If not changes I will start using another pick up to get my basics.

I love using this app but your instant savings doesn’t show pictures on anything making you click on every single one just to see what the item is. This has been like this for the last couple months. Sad to see it’s still not fixed after recent update.

App is very slow when adding or changing the quantity on the items. Are use it for club pick ups and every time I add stuff from my list it automatically put it for shipping and then I have to change it later on individually each item pick up instead and every time I hit pick up instead of keep loading keep loading keep loading like average time to make an order from my list should be five minutes but it ended up I am shoppingAt the club always to give me 30 to 45 minutes to make a order on the app it should be more fast

I’ve been a Sam’s Club member for years. While there have been some improvements to this app, it remains very “Un-user”friendly, and works sporadically. The app falters when trying to add/delete items from lists; it often doesn’t even connect, and when it does connect, it works slowly. The app requires superfluous steps to add/ delete list items. Instant Savings often contains no pictures or description of items, so one has to select each item to go to another page to see what is offered. Having placed my first online order, I can say that was a disaster. Items placed in early August haven’t yet been delivered (2 weeks), and no information was provided for the delay. I contacted Sam’s via the app to report the issue, but was not contacted. Customer service rep via phone was of little help, suggesting I call the 2 major delivery service providers to track down my items worth $205. I can’t replace the missing items at my store bc online and instore purchases are separate entities I was told, and some of the purchased items were no longer on sale anyway. I will never order online again. I had to push hard to get a supervisor who is resending my items. There was no compensation offered. UPDATE: Three days after re-order was placed, it has yet to ship! Then I noticed that I wasn’t given the sales prices. I am now awaiting for a supervisor to call to see if they can give me my original sale prices. I was told supervisors aren’t available on weekends, and the only way for the rep to contact the supervisor is via email, which could take a while- unbelievable! Furthermore, the prices can’t be adjusted until the items actually ship. It’s now nearly 3 weeks since I first placed and paid for my order.

Sam’s is making the shopping experience easier with the Scan & Go and Sams App. When I cannot drive to store they deliver but if I can I can order & just pick up. Ordered tires to have them Put on husband’s truck. Love it!!!

Used app to place an order for the first time. The “frequently purchased items” that we’ve bought in-store was a great as a recurring purchase made online today. My shopping experience with the app is limited to today’s use. I’ll see how well the app works in the future.

First, when you try to log in the font is microscopic. Then when you order, site tries to force you to pick up and won't let you go back to select free shipping unless you start over. Navigation really stinks because you put in stuff and it gives you other products instead of just telling you the product is unavailable. Also, disappointed that you will not ship bottled water free! It is bad enough that you closed my local Sam's Club where I used to walk in and shop and use your pharmacy, now you can't make it easy to deliver!

I used this app for the first time yesterday. The first three things that I scanned were not recognized by the app (in the clothing Dept). Then I scanned a three pound package of ground beef and it scanned for $7 more than the label on the package. I am done with this app. No more.

I enjoy shopping with the app and appreciate the free shipping. Items arrive on time and it saves me time and money.

This part of the app is not functional. It used to be but back about a year ago it quit working. Also would be nice if the credit card would have a separate app and it could be added to my wallet. I have to go to the website to view my transactions etc which is very much a huge pain in the neck. Please fix this!!!

Not bad overall, but could use some improvements in the speed of loading some lists and items.

One of the best apps I’ve used. Easy and always works.

Great products at great prices !!!!

I’ve been a Sam’s Club member for years. While there have been some improvements to this app, it remains very “Un-user”friendly, and works sporadically. The app falters when trying to add/delete items from lists; it often doesn’t even connect, and when it does connect, it works slowly. The app requires superfluous steps to add/ delete list items. Instant Savings often contains no pictures or description of items, so one has to select each item to go to another page to see what is offered. Having placed my first online order, I can say that was a disaster. Items placed in early August haven’t yet been delivered (2 weeks), and no information was provided for the delay. I contacted Sam’s via the app to report the issue, but was not contacted. Customer service rep via phone was of little help, suggesting I call the 2 major delivery service providers to track down my items worth $205. I can’t replace the missing items at my store bc online and instore purchases are separate entities I was told, and some of the purchased items were no longer on sale anyway. I will never order online again. I had to push hard to get a supervisor who is resending my items. There was no compensation offered.

Didn’t work correctly. Tried to change time of pickup, and wouldn’t save the new time. Then I tried to add a cell phone number for notification, didn’t save that information. Kinda frustrating.

I really love the app and the service. It is a great blessing for those with physical needs. However, the only reason I didn’t give five stars is because it won’t let me turn on my arrival notification. The one that lets them know I am there to pick up my order. This has been a problem in the past. It was very difficult to get ahold of someone in the pickup department to bring out my order. Hopefully this can be fixed and I will be able to give a full five stars next time.

I am using an iPhone with the current ios version, and I am using the updated version of this app. If an item has more than one option available, I am not able to make a selection. Now I have to grab a sighted person, and asked them to place the item with my preference into the cart! I find this to be a major inconvenience! When I go to the shopping cart, the item numbers are there twice but never the item name. Because of this, I have to go on my computer and log into the web page to view the shopping cart for review and check out! I shop at Sam’s at least 3 to 4 times a month so these inconveniences are making me look for other shopping alternatives! I love the things the store offer but I am growing weary with trying to figure out a master plan to spend my money at sams. Please, take a look at the app and make some changes to update the issues listed above somehow the instant savings options are not even showing the item title in other reviewer said not even the pictures!

App works great and very user friendly. Would certainly recommend.

It’s impossible to shop with this app. Trying to bring up the instants savings and all it shows is membership promos. Surely you can do better than this. Awful!

I’ve been a Sam’s member for a long long time. I always love shopping with such a good deals.

The app needs work. Quantity adds and updates are slow, error message “Invalid quantity” will cause the app to freeze. It has potential, though.

Decent app overall, but constantly having to wait for login process to complete is a huge waste of time. Would be much better if you could do like every other app... login once & stay logged in

I live on the island of Maui and Sam’s club’s shipping services is amazing! I highly recommend shopping at Sam’s Club!

Every thing in bulk I love this store.

Love this Sams

I love shopping for value

So easy and convenient

Had difficulty having some items shipped. Said error several times when trying to add to cart. Frustrating

Want to see if item comes in a timely manner

I like the app but I wish that it showed if the item was currently in stock of the club you chose.

Sams advertise sale items then while checking out says it’s unavailable.

I love the ease of ordering from sams club via their iphone app. I try to order from there every 2 weeks. However I’ve had trouble recently with completing the order on the app. I’m unsure if this was an application issue or what but I couldn’t place an order all day yesterday. I hope it’s an easy fix because I literally use that app every few weeks! And it saves me lots of time and money because I can plan ahead. Hoping the app is working completely soon!

Easy to find what I need

This app is glitching and the previous items load slow it should be the quick and convenient part. I find myself fighting with it taking way to long takes the convenience away.

Please fix the glitches in the app! The past 3 orders I placed it took me multiple time to submit the order. Kept getting an error message but no additional info. I kept playing with the pick up time and it eventually worked.

Whenever I click on an item to get more information about that item, it pushes me to a page with an ad and then I cannot see the description. When I refresh the page, it just refreshes the ad. If I go back a page it takes me back to the page that lists all of the items that I searched. We paid for the membership, we should not have to see ads in the app.

App is Too slow to load and crashes very often during use

The hassle of trying to renew my membership online almost drove me to the point of canceling my membership completely. Sam’s website is anything but user friendly.

Why can’t I edit or delete card I no longer have. Ridiculous

It worked well with us. This app is smart!

Since the recent update it keeps telling me it has a login issue. Nothing has changed on my account. If I can’t sign in then what’s the use of having the app.

Sam’s Club has: ⛱ superb customer Team 🌸 great prices 🌈 easy/neat packaging for customer to open ❤️ Sam’s Club👍🏻👍🏻

Updated app on 7/5/18. On 7/8/18 had to make the line and pay at the register because the app would not let me pay for the items in my cart. Kept saying something went wrong with no other details.

I downloaded this app to upload photos that I want to print and pick up at my local Sam's Club, but I've searched through the app with a fine-toothed comb and it's nowhere to be found. Developers: a link to the Photo Center should be easily accessible from the "Shop by Department" menu.

I couldn't use my prefer credit card It was always an error... ended up Using another cc.

I made mistake when I put wrong address - I thought it might be hard to call and refund- but it’s so easy to click the cancel item- it work- refund money immediately- it not hard as another stores.

Takes too long to place your order and keeps starting over. Also keep getting rid of items that I always buy.

Thanks so much for having this option. It’s very helpful for my business! Good job always refining the service. Make sure the weekend orders have a point of contact that makes it easier when it’s much more busy in the store.

I notice as a plus member the amount of the items are not reflected as seen in menu. I have to cancel and go back in until it shows the sale and no shipping

The app said they would bring my order to my car. I checked in on the app. Got to the store and there was not pick up area. Went inside. Saw a kiosk. Check in on there as well. Waited several minutes before someone asked me if I was picking up an order. She could not find my paperwork. Finally after calling for backup she found it. She then disappeared for probably 15 minutes. Finally she brought my order. I could have gone and got it myself in the same amount if time. I can’t understand why WalMart has designated parking for orders, brings it to your car and Sams (same company) does not. I will never use this app or store pickup again. It is useless.

Pick up orders are hard to create. The web page kept reloading back to the cart without allowing me to save my changes for the pick up time. Also in sending this review it demands a nickname and won’t send it without it. :(

I used to be able to pay my bill through this App. I can not access my account anymore. Either it is not there or you have moved it. This is really the only reason I have the app. It made it so easy to pay my bill. Please return this to the app or let me know how to access it if the location has changed!

I really enjoy the convenience of this app!! Thank you soooo much!!

Sam’s Club is the store to shop. Associates are courteous and helpful. Customer service hotline resolved my concerns. It’s always a pleasure to visit and shop. However, when I called the store with questions, no one picks up.

No order history in the app that I can see an itemized list of my purchase. The confirmation email did not provide an itemized list of what I purchased. So when my box came I couldn’t compare what I purchased to what I received. Also, no help or contact information if you have a question or need to make a return. If this basic information is even there it is buried. Not a customer centric app.

Love Sams Club! Great prices. Wish one was closer to our Modesto, CA area.

I’ve never done this before, but Sam’s made choosing all the needed products very easy. I’ll admit I’m a computer illiterate, but even I was able to do it. The only trouble I had was at checkout I couldn’t get the app to accept the date & time. I had to go thru the checkout process 3 times before it went through. It wasn’t a big deal though. I’ve wanted to try this for a long time, but was intimidated so I finally gave it a try & couldn’t believe how easy it really was to do. I’ll definitely repeat!! PG from Grand Prairie

Guess you have to buy new devices to continue to have access to app. No more iOS 9 users allowed.

Shopping online has been a great experience. It comes on time if not even sooner with out me having to leave. Awesome for working people.

I love shopping from the convenience of my home and picking it up when it’s convenient for me or my boyfriend! LOVE THIS APP! And we love Sam’s club even more!

I bought my husband one of these for Fathers Day and it’s such good quality we wanted another one for the other side of our carport. Great value!!

Love it!

My shopping did not happen the way you have it recorded on 3 separate occasions and the many of the items are allergens to me! There is no way provided for corrections!

It is too bothersome to have to specify the Pickup location every time an item is added to the cart! I already defined my club location in the app and I was still asked to specify the location. Improve search function also with options to filter results

Love the free shipping for Plus items. I love that I can order my paper towels and bulky items with free shipping. That’s less I have to wag home.

I have used this app a lot for checking prices on items when I’m at regular store to price compare. Also, when I’m watching a item I frequently check the app and it tells me when it goes down or other clubs have a lower price. Also, tracking cash rewards could never be easier! It’s all there at a touch of your finger. Club pick up is very easy to use in the app as well. It auto alerts the associate when I’m pulling up to get my order ready. 😁

I love online shopping with sam’s club and love the cash back and free shipping for plus members. Only wish they had more organic products

cashier today was trying to ID me because “that’s their new policy” that u can’t use someone’s else’s account. and since i have my stuff logged into my phone she said i need to have a card in hand. im going to just let this membership end in october and transfer to costco. sam’s is getting to annoying with all their new rules, my mom used to go and shop and now i have to be there.

I really love this app. Use it to check out in store. Saves me from digging out the card. But, please fix the instant savings images. Over 40% of the images do not show on front page and one has to go into it to see what is the product. Also, the long term ones with savings - you can’t even see what it is. Can’t get to detail.

Loading time for screens is unacceptable

Price scanner doesnt read anything

Very easy Very very excellent Online site great Recommend everyone to visit

The scanning function for adding credit cards does not work well for discover cards. I

When you go to look at the Instant savings, you see amounts off but no picture of the item. You want us to click on all these items to see what product it is? And you aren’t printing books and mailing them out? Come on! Get this app fixed!! Employees at Sams agreed it’s useless.

Only wish more items were under the free shipping.

Thankfully this new version is easier to use. Useful in compiling list with both price & product info. Also useful for ordering items via Sam’s website.

My favorite store

Sam’s Club free shipping has been so convenient since I live an hour away from the nearest Sam’s. The things I order get to me quickly!! It’s been so nice!

It saves me so much time to just order the items because my shipping is fee.

Very convenient online shopping.

I would love same day ordering

I can use my in the to charge items that I have purchased. But on this app my card isn’t recognized. I had to use my Visa card.

The app doesn’t allow for the removal of credit cards when the cards have been canceled for various reasons. This is very frustrating when you want your customer to update information.

It is SO difficult to place an order. I had to enter the code from the back of my credit card at least 5 times! Before that I just kept pressing things to get a chance to order. It was like that with each new event.

Sams Club is catching on online shopping with these cool app. Great features: fast search, great offers on the home page, quick checkout, much more more. Try the scan & go at the store. No more waiting in long line. Scan your items with your phone, pay with Apple Pay or credit card and straight to the exact. LOVE IT.

After all these updates recently you’d think this app would work to do a pickup order , but nope! So frustrated, I’m going to uninstall it.

Me encanta, tienen un surtido con excelentes productos.

Quick and easy

I live in the mountains so I only shop generally once a month. Sams is a on stop place to shop, I love it. When I can I order in bulk, pick up the preordered item that are ready to go and be able to pick up a few necessities in a flash, gas up and head for home ready for another month. Great shopping!

Wish you were able to do drive up delivery and we’d avoid having to get out of the car with a new born also I wish I could pick up order our favorite diapers but you can only online order the pure pampers very inconvenient

Such a convenience!! Love the app

I can shop from anywhere and pick up items at my earliest convenience.

Having to kids in diapers is $$$$$! Thanks to Sam’s Club for making it affordable and easy to have them delivered right to our door!

It’s really useful. It would be nice if I could go to past orders and print an order from the app.

The only reason I’m a Sam’s Club Member is because I need Nitrile Gloves - Medium. I truly hate being a member but I NEED these gloves. The in-store customer service is horrendous. So, I thought I would buy these gloves online and avoid the employees and the hassle of going to Sam’s Club. Every time I try to buy these gloves, the app puts them in the cart and then tells me they are out of stock when I go to checkout. STOP LYING!!! I know you’re not out of stock. There are pallet-bunches in the stores. Don’t even start telling me that you only have them in the stores and they sell so fast that you can keep them warehoused long enough for online shopping. Who do you think is buying them in the stores???? ME! So here’s what you do, ‘cause obviously your company has lost the concept of supply and demand, if you are selling out so fast, BUT MORE!!!! Plan accordingly!!!

It’s easy to use order things I need without getting there. Save time and gas. Nice

East shopping. Simple ap to use. No wear and tear on me or my car.

It seems to me that Sam’s club is trying to force everyone to use their self check out I preferred to check out with a person give somebody a job

The Matteson Illinois location was larger better selection of items. I miss that location; it was close to home.

I don’t like you can’t check in with the app when you get to when store but like everything else.

SAMs club on line orders have been good quality, on time and a great value. Thank you and keep up the great service. -J.

This Sam’s club app is unusable for me. Every time I log in or try to add something to the cart in app, it says, “Something went wrong. Please try again.” It lets me log in, but can’t move anything to the cart or buy anything. The app is useless for me currently and I use other shopping apps instead. I tried uninstalling and reinstalling the app and it doesn’t work. That said, the Sam’s scan and go app works great. Please fix soon! Thanks.

Using the Sam’s Club app has made shopping easier, since I’m a Plus Member and get free shipping. You save money overall because the online taxes are significantly less than in-store purchases.

App was very easy and efficient to use!

Update app to show how much more you need to spend to earn your next $10.00 reward.

I love being able to fill my cart, pay online, and drive by and pick up my groceries and head home!

I am a busy business owner and I just love the ease of ordering and getting items delivered to my door step!

Made a mistake on an order that I JUST placed online and was able to make contact immediately via CHAT with a rep from SAMS that helped me cancel the order before it was processed. Thanks for saving me a lot of time and effort EDWIN!!!!

Best ever

Exellent delivery thanks