abbottlistens's Review of KrogerReviewed on 9/9/18 5:58 PM
Would love to be able to browse by department. Happy Kroger has a pickup option!
CuteCitCat's Review of KrogerReviewed on 9/9/18 3:55 PM
Simple to use
Cbrooklynb's Review of KrogerReviewed on 9/8/18 8:27 PM
So easy and saves time too.
Dandy1123's Review of KrogerReviewed on 9/8/18 3:27 PM
Ready same day, easily sorted items. Can’t ask for better unless they deliver next ;)
dgravy48's Review of KrogerReviewed on 9/8/18 11:22 AM
See how it goes
dreamacarol's Review of KrogerReviewed on 9/7/18 4:52 PM
Always prompt, and so understanding when I am late picking up my groceries! The nicest people !
kens-stamps's Review of KrogerReviewed on 9/7/18 3:25 PM
Great app. Easy to order, definitely recommend! Thank you!
donnadecker's Review of KrogerReviewed on 9/6/18 6:55 PM
Always pleased with my orders and the employees that put in my car. Great service!
Le Marie's Review of KrogerReviewed on 9/6/18 6:49 PM
Downloaded all the app to compare convenience, efficiency and availability of items. Kroger managed to get me everything that I needed, while other app restricted items to (in store purchase only.) Thank you!
Reggie M2012's Review of KrogerReviewed on 9/6/18 4:20 AM
Thanks Kroger, for fighting back… Creativity is what it takes to be the 800 pound gorilla
B Belinda's Review of KrogerReviewed on 9/6/18 3:30 AM
Please advise her supervisor she was an absolute delight!! She made my first experience so easy and explained the entire process to me. She was so friendly and went above and beyond to make sure I was satisfied. I have to say even if I wasn’t satisfied I would still come back because of Kim!!😘
wants2luvit's Review of KrogerReviewed on 9/6/18 2:13 AM
App is clunky so far. Website improved experience over app.
PMcQueen's Review of KrogerReviewed on 9/6/18 1:41 AM
This app is so easy to maneuver through and find coupons that I need to use.
Hampster68's Review of KrogerReviewed on 9/6/18 1:10 AM
I shop for my house and my Grandmother, this saves so much time!
bkdnana's Review of KrogerReviewed on 9/6/18 12:05 AM
His newer version no longer makes it easy to view only the newest coupons that have been added. I use this app every week and I don’t want to scroll thru every section every week. Please bring back a section that list the newest coupons available for download.
loving clicklist's Review of KrogerReviewed on 9/5/18 4:26 AM
All has been exceptionally amazing. Lydia Always makes my ClickList visits easy as possible
retiredshopper's Review of KrogerReviewed on 9/5/18 1:56 PM
I love my neighborhood store. Close to my home and great savings. Gasoline savings and food prices are great!
sherylsalyers's Review of KrogerReviewed on 9/5/18 1:51 AM
Kroger is absolutely awesome in every department! Friendly, helpful, and always willing to go the extra mile! Thanks so much Kroger!
Olya NiKs's Review of KrogerReviewed on 9/4/18 7:12 PM
Tried to register my Kroger card, the app crashed every time when tried. When tried to login, same thing, when trying to scan , crash again. Can’t check gas rewards the app keep crashing. Please fix.
mpark0820's Review of KrogerReviewed on 9/4/18 6:56 PM
I was a little bit disappointed that I wasn’t able to choose substitutes for the items out of stock that I ordered.
Badpatient's Review of KrogerReviewed on 9/4/18 6:48 PM
I know you probably took a long time to get to this level. And it’s good. There are some things that I wish I could. I wish I could filter items by price and not just by relevance. Kroger has also started to list recipes. I wish I could auto add the recipe ingredients to my shopping cart.
Curtthinks's Review of KrogerReviewed on 9/4/18 4:34 PM
Password rules don’t allow more secure long passwords and some common characters. This reduces security and will lead to fraudulent use. Credit cards are rejected for no apparent reason. If you don’t take Sam’s Club Master Cards just say so. You have a right to reject your competitors credit card but be up front about it and be transparent. Your app switches back and forth between the app and your website. Pick a platform and stick with it. Digital coupon usage is complicated and convoluted. Why the extra click to open and then another to add to cart. Silly. This app has a long way to go.
toledolefty's Review of KrogerReviewed on 9/4/18 2:08 AM
Got a message that the app version I was using is no longer supported, updated, and it still gives the same alert even though the app is up-to-date.
John Ison's Review of KrogerReviewed on 9/4/18 1:00 AM
This app has changed my and my wife’s life for the better. We have taken back time we use to spend shopping in store and now we get to use that time doing other things but at no sacrifice to the quality of the food we love. It has been a easy hassle free experience from the first time we used it. Thank you Kroger’s for delivering a wonderful service for busy people, my family could not be happier.
fsgumgdfddjj's Review of KrogerReviewed on 9/4/18 11:54 PM
Bombs out every single time I try to register an existing card, or to create a new one.
sh2018notworking's Review of KrogerReviewed on 9/4/18 11:27 AM
It no longer functions at all. Guess I will shop elsewhere
LizSchwa's Review of KrogerReviewed on 9/3/18 8:25 PM
Like it a lot. Would be nice if you could see weekly ad items that are available to add to your cart rather than your list only.
schwarzee53114's Review of KrogerReviewed on 9/3/18 4:23 AM
I love everything about it, but do wish it allowed me to select and browse an entire department, fir example produce. Like click on it and see all they have to offer via picture because sometimes I don’t know what fruits I want or there may be something new I’d like to try.
BAM1618's Review of KrogerReviewed on 9/3/18 3:05 PM
I have two small kids which makes shopping in store a nightmare. I think using this app today was more frustrating than taking them in. It kicked me out several times. Wouldn’t let me submit my order without jumping through hoops. I know this service is a convenience, but if you are going to offer a service make sure it works properly. Otherwise it gives a bad perception.
CRLR71's Review of KrogerReviewed on 9/3/18 2:57 PM
Hard to find what I am looking for and wish it showed the total in cart while shopping rather than having to go to the cart. It isn’t as user friendly as another stores version.
fix your problems !!!'s Review of KrogerReviewed on 9/3/18 2:34 PM
Our experience with the “ click list” I was unsure of the process especially since my total amount was coming up different before my Kroger savings. So I called the store they made it easy and friendly to understand, so we placed our order. Very friendly staff, willing to answer questions, fast and convenient. Will be doing this every week !!!
Quijai's Review of KrogerReviewed on 9/3/18 1:03 AM
ClickList has saved my life. While pregnant & now with twins it makes shopping a breeze ., thank you
Michael.b.93's Review of KrogerReviewed on 9/2/18 9:55 PM
First of all, the actual ClickList service is great, and I will continue to use it. However, the app is needlessly complex and difficult to navigate. The search function is much worse than you would expect in 2018, as well. Overall, it’s almost easier to just go to the grocery store than use the app—almost.
apvdownkkkveusbzxxxxqqquushdb's Review of KrogerReviewed on 9/2/18 9:13 PM
I love the idea of curbside pick up. I found the app a bit confusing though. I am not sure if the coupons are even being applied to the products. I wasn’t really sure the categories really were in a very user friendly format. But, the idea is great.
Seritalynn's Review of KrogerReviewed on 9/2/18 7:20 PM
I loved it before but now it says it is no longer supported and I need to download the new version. I did that and get the same message! Please fix it!! Loved it before.
johnson-gomez's Review of KrogerReviewed on 9/2/18 3:59 PM
Never ever shopping there again sorry they don’t even earned 1 star
Jamjamjamjam211223's Review of KrogerReviewed on 9/2/18 3:53 AM
Absolutely love this. Did my first order last week everything was as promised. Great produce and fresh bread… Can’t complain
Ldl153's Review of KrogerReviewed on 9/2/18 2:30 PM
This app often experiences technical difficulties preventing me from doing my shopping. Today it wouldn’t accept my password and locked me out thereby causing a delay in me being able to order groceries. I had to call for technical help and the representative said app’s password reset feature wasn’t working. I’m considering canceling my Kroger credit card also because of the tech cola problems that website and app experience and replacing it with a different card from another provider. I’m completely fed up with the technical problems. Kroger reaps in more profit than other major grocery store chains, yet the Kroger corporation can’t have a problem free app or website in a digital age. That’s inexcusable.
Par4MeFore's Review of KrogerReviewed on 9/2/18 12:20 PM
Need to be able to make a delivery order form the app. Made my entire order through the app only to realize it could not be made as delivery through the app so I would have to go to the website and start again
hollen75's Review of KrogerReviewed on 9/16/18 6:20 PM
This is LIFE CHANGING!!! I absolutely hate getting groceries!!!! This will not only save me time and money but a lot of Quality family time will be saved!
Cedbenz's Review of KrogerReviewed on 9/16/18 4:36 PM
As I stated in the description, this app is a decent app, but I cannot even count how many times I’ve either been inside the store or used clicklist and have an item show as being “in stock” and to find out that it is not. This is especially the case with new items, specifically plant based foods.
imbrendabear's Review of KrogerReviewed on 9/16/18 4:27 PM
Clicklist is Great especially if your a busy person. I love the convenience of using it. The only part that stinks is the fact that it does take coupons off until order is picked up so the larger amount is pending .
alskar73's Review of KrogerReviewed on 9/16/18 3:49 PM
This makes my week so much better! I suggest making it easier to move “weekly items” to “my cart”. Also I don’t really have “weekly items”...they’re more like “kitchen staples” or “my pantry”.
Sissiplay's Review of KrogerReviewed on 9/16/18 1:51 PM
Digital coupons not shiny linked. Can’t auto fill list from weekly ads.
kroger shop and save's Review of KrogerReviewed on 9/16/18 12:52 AM
This is the best Kroger in town. Very friendly employees
Katherine Williams's Review of KrogerReviewed on 9/16/18 11:52 AM
Love it!!!!! :)
nichdt's Review of KrogerReviewed on 9/15/18 8:47 PM
I love this app. I’ve had it since u came out with it. One of the best ones. So easy and very easy way to save money!!!
kimmyg6's Review of KrogerReviewed on 9/15/18 7:21 PM
I like to use the app for placing my order, it could be a bit more user friendly, like when I see a bag of chicken and I click on it, I wish it would list all the flavors in that category. Like if it shows chicken fritters...click it, and chose between buffalo, bbq ect and in nuggets, fritters, popcorn ect. It only works like that if you do a search and it still doesn’t list them in order of brand...FYI Kroger brand products should be the first listed.
hRheams's Review of KrogerReviewed on 9/15/18 4:54 PM
Kroger’s App is so very helpful. Always great deal
GottaLuvDaBass's Review of KrogerReviewed on 9/15/18 2:35 AM
I love ordering on my phone and picking it up later!!
dareallilderpina's Review of KrogerReviewed on 9/15/18 1:48 PM
good app thanks!
TacoMa6465's Review of KrogerReviewed on 9/15/18 12:41 AM
App no longer works with my Samsung Galaxy CORE Prime phone. Come on Kroger, why mess with an app that keeps your BEST CUSTOMERS happy. My phone is less than 2 years old, this is just stupid!!! Please fix the app so it is usable for me and others, you are losing loyal customers by this. I have been a loyal customer of yours for many years. I am now a VERY UNHAPPY CUSTOMER? This app used to work great, but now it is garbage and useless. I don't plan on buying a new phone when my phone is not that old. Kindly fix please.
Uthuidos's Review of KrogerReviewed on 9/14/18 2:22 PM
Thank you so much for updating your app. I used to get on the computer to do the Clicklist but my sister told me you had updated the app and it is so much more user-friendly now! I love the new build your list section where I can add my weekly items with 1 click. My only suggestion would be to add a Done button on every page to get back to the home screen easier. I have to scroll all the way back up to the top of the page before I can hit Done and get back to the main page. Also I would love to see the app to prompt me to do the survey instead of my email. Overall, love it!
bobcat042947's Review of KrogerReviewed on 9/14/18 12:29 AM
Wth this app has a mind of its own
micknamesucks's Review of KrogerReviewed on 9/14/18 11:36 AM
Add the option to add from circular or from cart
SScottSmith's Review of KrogerReviewed on 9/14/18 11:19 AM
Love the time saver!!!
Calif50's Review of KrogerReviewed on 9/14/18 10:13 AM
Love this Kroger’s people are friendly and helpful thanks for all the good customer service.
Csdch16's Review of KrogerReviewed on 9/13/18 9:36 PM
An error kept popping up while I created my list, when I tried to refresh it, my entire list was deleted.
manowar2000's Review of KrogerReviewed on 9/13/18 8:25 PM
My wife made me a grocery list and it was the fastest I’ve ever been in and out of the grocery store. Every item tells you what row it’s on. She was able to share the list with me.
cordova mom's Review of KrogerReviewed on 9/11/18 4:25 AM
I love this utilizing this app to add coupons to my account and to build my grocery order :)
biggrocerygetter's Review of KrogerReviewed on 9/10/18 4:24 PM
This service is a bonus to the already great prices and selection! Kudos to Kroger.
Ashlen1's Review of KrogerReviewed on 9/10/18 2:33 PM
Click list has literally revolutionized the way I grocery shop.
Shannon Horn's Review of KrogerReviewed on 9/10/18 10:09 PM
CindyWakham's Review of KrogerReviewed on 8/9/18 5:01 PM
I have had great service at this store. Only a couple of times they have not honored a coupon for whatever reason.
martygirla's Review of KrogerReviewed on 8/9/18 3:52 AM
I would like for the coupons to be automatically applied instead of searching for them
Angela💜's Review of KrogerReviewed on 8/9/18 3:33 AM
Would love it if it was easier to tell the difference between sale items and the mega sale items. But love the app! Love the barcode scan and add to cart option.
#liveforJesus's Review of KrogerReviewed on 8/9/18 2:40 AM
I love shopping at Kroger in Oxford. The people are friendly and helpful and they always have what I need.
brokenfootx3's Review of KrogerReviewed on 8/9/18 2:18 AM
I have downloaded the app a few times and had to delete just as many because it crashes right after I enter my address for a new account. It is very frustrating and makes me want to shop elsewhere.
Deb.c870's Review of KrogerReviewed on 8/9/18 12:57 PM
The app just crashes every time I try to use it.
pande11's Review of KrogerReviewed on 8/9/18 12:56 AM
This app has great potential but it’s so frustrating! It constantly has pop ups that say technical difficulty and the coupons have never worked at the store for me like it’s supposed to.
Barbieangellips's Review of KrogerReviewed on 8/9/18 12:55 PM
Unless you know specifically what you’re looking for, don’t waste your time! No browsing of any kind, and lately every time the app closes (frequently while shopping) my entire cart gets erased! I’m livid and over this whole thing! The website is impossibly slow
LiiLii!!'s Review of KrogerReviewed on 8/9/18 12:43 AM
Click list is great saves lots of time and unwanted spending. I do wish there was a away to add my items I select from the sales paper to add it to my shopping cart.
Doc136669's Review of KrogerReviewed on 8/9/18 10:52 PM
I have been unable to open the app since I just installed the new update.
Xaleas's Review of KrogerReviewed on 8/9/18 10:09 PM
It crashes constantly when I try to go to my account. So I can’t add my card and I can’t load coupons. It worked on the website so this app that is useless since I can’t login.
muddm4n's Review of KrogerReviewed on 8/8/18 7:00 PM
Simple and easy to use
Hawks nest #2's Review of KrogerReviewed on 8/8/18 1:54 AM
After latest update, it’s a crapshoot whether or not this opens. Yes my phone has latest iOS
Iusob93's Review of KrogerReviewed on 8/8/18 11:57 AM
Just starting to use click list but 1) if you load a coupon would be nice to have option to put it in cart. 2) hoping clickist remembers favorite items.
crstncmpbl's Review of KrogerReviewed on 8/7/18 9:56 PM
Click list was the best invention on earth 👌
Abshaysmomma's Review of KrogerReviewed on 8/7/18 5:01 AM
You should have more information on your site and a better way of filtering
yurilynsky's Review of KrogerReviewed on 8/7/18 3:29 AM
Please add word recognition in search bar 😊
heatheraj1's Review of KrogerReviewed on 8/7/18 11:40 AM
This app is hard to use it’s needs to be easier to order your food and easier to find items
segdirb's Review of KrogerReviewed on 8/6/18 6:25 PM
My order was ready and I missed the time frame of desire pick up. Due to your technical problems. Not happy I’m pushed back to the last available time for today.
Mobile K's Review of KrogerReviewed on 8/6/18 5:34 PM
This is a great app and easy to use. I love that I can build my list and then can convert to my cart. I wish I could do that with my computer. But it is easy to go between my computer and phone at the same time! Great job Kroger! My next question or request would be to build something for a way that the blind consumers could easily use this application with their smart phones. My sister has recently become blind and we are discovering the lack of support within your stores, over the phone menus that do not have a voice prompt (only touch tone options) and this app. I would love to see your company address this for the blind community. Close your eyes and see how far you get when trying to do every day tasks we all take for granted. It will allow you to see where the blind are having issues ...
ktyd*d's Review of KrogerReviewed on 8/6/18 3:53 PM
Why doesn’t app automatically apply my Plus Card?
Mother Hubbard 2's Review of KrogerReviewed on 8/6/18 2:29 AM
Interesting would like to do this on my I pad but guess I may have to update my equipment ... interesting with the new format ... it has been awhile since my last order ... but glad to see some improvements ... keep up the good work !!! Love the service and your click list crew cannot say enough about your staff and their help!!
bronzeshopper's Review of KrogerReviewed on 8/6/18 1:32 PM
New to ClickList and have been using another grocery chain’s pickup and app ordering for a couple years. I picked the other chain back then because their app was better. I rely on app ordering not browser based ordering. However, there is a new Kroger closer to me now, so giving it a second chance. Not sure how long I can manage to order through this app with no favorite items list or one full list of my past purchase. Right now it looks like I have to click on each purchase I’ve ever made to add items to my cart. Please add the ability to filter a list of all my past purchases, add an “Add to Cart” to the list page of the Shopping List or give me the ability to create my own favorites list.
lelli98's Review of KrogerReviewed on 8/6/18 12:18 AM
This was my first time and it was easy and well explained, except one part. There is nowhere to enter my Kroger # in order to get sale prices and due points. I suppose I’ll have to have it adjusted when I pick up, which I don’t like. But other than that, nice feature.
DadeM27's Review of KrogerReviewed on 8/6/18 11:51 PM
Kroger has digital coupon signs throughout the store; however, the digital coupons don’t work. Ever time I’ve added a coupon it logs me out and forces me to relog in... but never saving or allowing me to use the coupons. Created new passwords and all, nothing works. Improve your app before posting discounts throughout your store.
CVBranan's Review of KrogerReviewed on 8/6/18 10:43 PM
There needs to be easier ways of searching via general categories. Filtering by price and brand would also be helpful.
Jaj05's Review of KrogerReviewed on 8/5/18 6:03 PM
Still very twitchy.
kabeji's Review of KrogerReviewed on 8/5/18 5:30 PM
This app is constantly throwing errors. I appreciate the service - it’s uber-convenient - but shopping through this app is incredibly frustrating and time-consuming. The errors are generic and useless, too. It errored on search, it errored while updating my cc, and it errored during checkout. I couldn’t search for an item as simple as “honey”, and I’ll have to go inside a store to buy it. At least fix the search, that’s what I use the most.
lillybit23's Review of KrogerReviewed on 8/5/18 5:29 PM
App tends to be glitchy. The search feature often fails.
Taylor1332's Review of KrogerReviewed on 8/5/18 4:45 PM
I use Kroger ClickList for a lot of reasons. I am always so busy that being able to shop from my phone or desktop and pick it up at my convenience is something I have grown accustomed to. Love that the coupons are available so I don’t miss any deals! Perfect to avoid overspending and impulse shopping - because who likes that... overall the app is easy to use, easy to understand and hard not to like!
Kk sr.'s Review of KrogerReviewed on 8/5/18 4:40 PM
Very very slow. Kept crashing
knmyui's Review of KrogerReviewed on 8/5/18 4:11 PM
Hate the fact that I am trying to save time on shopping when getting home from a trip only to now have to go grocery shopping in the store.... thought I had reserved a time that would’ve worked out perfectly for the day that I am getting home only to find out that I now would have to pick up my order TOMORROW MORNING after submitting my order! Not happy! And now I have to cancel my ClickList!
dawn2evening's Review of KrogerReviewed on 8/5/18 4:11 PM
I get emails from Kroger telling me about coupons and when I go into the app, they’re never there or they’re hard to find. I do have all categories selected too. Then sometimes I comb through my coupons to make my click list, and the same coupons I just added the items for just disappear completely. I know they didn’t expire in the 5-10 minutes it took me to make the order. Kroger needs to raise the amount of coupons you can have at a time. It appears recently they actually lowered it from 141 to 129.
april west's Review of KrogerReviewed on 8/5/18 4:08 PM
I love our Kroger click list. All the employees there are amazing. Thanks click list.
Sjetho's Review of KrogerReviewed on 8/5/18 4:01 PM
Being able to not go to the store with my child clams my anxiety about go to the store to shopping. I know all parents feel the same. (And pregnant women) staff is always great. And I always end up paying less but ordering on the app for pick up. No last minute items or toys to keep my kid quite lol
Mmm texas's Review of KrogerReviewed on 8/5/18 4:00 PM
I am becoming more and more familiar with how to use the app for Click List shopping. Still need to work on not forgetting things, but I do that in the store too!
taytes81's Review of KrogerReviewed on 8/5/18 3:15 AM
The app is difficult to use and not very user-friendly. I should be able to click on my coupons and immediately add them to my cart instead of going back-and-forth. If that is a function I sure cannot I figure it out. It currently takes me longer to find my groceries look at the coupons, add them to my cart then it would for me to go shopping in person. Wow I love the flexibility inconvenience of the click list, it really needs some work to make it fully functional. I would like for my parents who are elderly to be able to use it, but my parents would never be able to figure this out. My friends at work feel the same way.
ChunkyMonkey489's Review of KrogerReviewed on 8/5/18 3:05 PM
Love the click list!!! So easy and saves so much time
StacyeJ's Review of KrogerReviewed on 8/5/18 2:35 PM
Kroger continues to streamline grocery shopping! At this point, I literally don’t think it could be any simpler. This app is great! I don’t know how I ever shopped without it!
Mmorton43015's Review of KrogerReviewed on 8/5/18 12:53 PM
Love to store- this is very hard to use. Can’t shop categories
innoxiax's Review of KrogerReviewed on 8/5/18 12:05 AM
Please save the special instructions customization on items I have ordered before.
Glkhhhhh's Review of KrogerReviewed on 8/4/18 9:22 PM
Overall the app is very user friendly. I like how I can see what my wife orders on Clicklist and I am able to easily modify the order if there is an item I want to add. My only issue is the coupon section. I do not have time to scroll through 500+ coupons to see if there is one I would use. It would be great if there was an option to “add all coupons” to the card. So regardless of what I buy, if there happens to be a coupon, it will apply. Outside of that, kudos on the app. This will keep me a Kroger shopper!
beckydadb's Review of KrogerReviewed on 8/4/18 7:51 PM
The app is not user friendly
Ice pop boy's Review of KrogerReviewed on 8/4/18 5:43 PM
Makes my life so much easier! I tell all my friends about it!
CruiseControl6969's Review of KrogerReviewed on 8/4/18 3:50 PM
I’ve had problems with weekly ads. I check the sale items and when I go back most of the check marks have disappeared. Also, some weekly sale items are not imputed to the cash registers, causing me to be over charged. I have experienced these problems for over a year. My phone is an iPhone 8+ and my software is up to date.
JenninTenn13's Review of KrogerReviewed on 8/4/18 2:55 PM
I get four newspapers a week to get lots of coupons to save money. I hardly touch them because The Kroger app is so good and has most of them available and 5x! I won’t be renewing my paper subscription but I will totally continue using the app.
ADMBrown's Review of KrogerReviewed on 8/3/18 8:27 PM
Working at the moment, we’ll see. Previous review:iPhone 6 11.4.1 app will not open. App will not get past loading screen before crashing.
PD$$$'s Review of KrogerReviewed on 8/3/18 7:33 PM
This Is the first time I’m using the pick up service. I hope it works out. I got issues with my leg and it’s kinda hard to get around
Mikiecameraman's Review of KrogerReviewed on 8/3/18 4:37 PM
I am getting very frustrated with this app. For the last 2-3 months the app starts to open but shortly opening the first screen it closes on its own. This last time I did a restart on my phone and it still took 4 tries to get it to stay open. My last Kroger update was two days ago. NOT happy with your app!
Guavagool's Review of KrogerReviewed on 8/3/18 1:59 AM
The app attempts to push you into using the stupid ClickList service, sometimes by using deceitful titles for sections. It’s unclear why Kroger made the choice to include this in what was supposed to be a coupon app. Additional bloating is caused by Kroger’s newer, even stupider “scan as you go” service, which has also been folded into a goddamn coupon app.
fayhcvu's Review of KrogerReviewed on 8/3/18 11:28 PM
johnsnickname's Review of KrogerReviewed on 8/25/18 6:44 PM
I think it’s hard to navigate
JordynAshleigh's Review of KrogerReviewed on 8/25/18 6:21 PM
I spent a very long time trying to make an order for pick up. I could not figure out how to transfer things from my list to my cart easily. I’m hoping this is just because it’s my first time and ordering will get easier. It would have taken less time to go to store and get it myself. I also downloaded coupons but not sure if they will be applied.
Mestrongman000's Review of KrogerReviewed on 8/25/18 5:45 PM
I like and use this app weekly but would like it even more if you could actually use the filter option. I try to filter out certain thing such as ‘click list only’ and they still show up. Rather frustrating.
pjroll33's Review of KrogerReviewed on 8/25/18 3:00 AM
Fast and easy to order. Hopefully pickup will go as smoothly.
MRG:)'s Review of KrogerReviewed on 8/25/18 2:32 AM
It would be great if we could put coupon items in the shopping cart at the same time the coupon is selected. Going back and forth from coupons to cart might be easier to use if it could be done all at the same time.
shadley348's Review of KrogerReviewed on 8/25/18 12:25 AM
Not sure if I just missed them or ??? I found the site difficult to navigate reference shopping then placing my order. Might not have been a big deal normally but hubby has been quite ill with a respiratory infection (unable to walk the store & shop) & Im just returning home from 6 weeks in a nursing home. We really needed this service. I’ll learn but it’s been interesting to say the least. Thank You
#Makemylifeeasier's Review of KrogerReviewed on 8/24/18 7:30 PM
The Kroger shopping app is NOT quick and easy to navigate. There has got to be a way to make it more user friendly. I also had an incident where the promo code they offered never gave me a place to enter it. It took 40 minutes and three transfers for get it straight via the customer service number offered.
easytoshop's Review of KrogerReviewed on 8/24/18 2:46 PM
Meats, fresh vegetables. They pick the ones I would have chosen!!! Great job!!! Great service!
Katsgames's Review of KrogerReviewed on 8/24/18 1:53 PM
I have around 30 coupons I downloaded from computer. But when I am checking my app from my phone it says I only have 7. Then when I check my iPad it says I have 0. This happens too many times. It doesn’t help me when I’m at the store and I try checking my coupons and it doesn’t show them. I keep hoping when I do an update this will be fixed. But NO. I think that’s what causes it. When I first started using the app a year or so ago it worked fine. Please correct this problem.
Honest Parley's Review of KrogerReviewed on 8/23/18 8:49 PM
I love the Kroger app and the Click It shopping service. Saves me time AND money by purchasing only what I need, instead of all the things I see in the store that I THINK I need.
Sammie Angel's Review of KrogerReviewed on 8/23/18 5:47 PM
Allowing us to use paper in store coupons would really improve this click list!
Barb Bockelman's Review of KrogerReviewed on 8/23/18 2:51 PM
4091I am thrilled that I can get groceries on line and just pick them up. Awesome
kristen baskin's Review of KrogerReviewed on 8/23/18 2:45 PM
aubs1221's Review of KrogerReviewed on 8/23/18 2:10 AM
I love using the Kroger app for coupons and ordering!
Hbu's Review of KrogerReviewed on 8/23/18 1:09 AM
I shudder each time I need to update this app, because most of them mess up a feature I use. I usually make a list on my iPod to use while I’m shopping. When it works well, my items are in order by aisle. But the WiFi in my local Kroger never works. Some days, the list works fine. Some days, the list is alphabetical by item instead of by aisle. And sometimes, I lose the list entirely and have to go by memory - which always results in a smaller bill at check out because there is so much I can’t remember. I dread going to the grocery because it’s so often frustrating. I’m doing more of my shopping elsewhere. Get it together, Kroger!
LisaOTFMember74's Review of KrogerReviewed on 8/23/18 10:23 PM
I’ll use Walmart, save $5 on free ordering and not waste my time with in unresponsive app that’s impossible to navigate.
Catsmama2's Review of KrogerReviewed on 8/22/18 8:53 PM
Thank You for bringing back the ability to edit the Quick Menu at the bottom of the app. I use this app A LOT!!! And I was extremely upset when this function was deleted on a previous update. I also like that I have the option to add an item to the shopping cart or the shopping list from one screen.
Klerm's Review of KrogerReviewed on 8/22/18 8:06 PM
What happened to the little frogs in the spaceship.
Rik756's Review of KrogerReviewed on 8/22/18 5:58 PM
Downloaded it and hoped it would work well but not so much. I was unable to find a way to set my “home” store so I didn’t have to search every time I opened the app but it that’s either not an option or they made it unnecessarily difficult to do. I tried using the bar code scan but no matter what I scanned, it would vibrate and then close the app. When I tried to search for items it would either say not found or just never show a result to items I know they carry in my store. Even tried various search terms and no joy. Great concept! I was hoping to be able to find whatever I wanted with the app but was horribly disappointed with its lack of usefulness.
cf56789's Review of KrogerReviewed on 8/22/18 4:06 PM
The deli meat really needs smaller increments than just 1lb
t_ray07's Review of KrogerReviewed on 8/22/18 3:12 PM
Love this app. It makes grocery shopping a breeze!
Brpta's Review of KrogerReviewed on 8/22/18 2:19 AM
I simply want to load coupons onto my card. But your app will not let me cut out viewing the click coupons. I can’t even get click service at my Kroger. So bottom line is... if I don’t want to see these coupons and I unclick them from being seen, then they should not be seen; yet I still see them. Call tech support and you get the same response every time. If I wanted to log out of my account then I wouldn’t be calling. Plus I can never remember my password to log back in.
Debs49ers's Review of KrogerReviewed on 8/21/18 9:58 PM
Only problem I have had is on digital coupons just the 1’s that limit to 5 a lot of the times the app will not show makes them hard to find which those are the 1’s with the most savings
william_henry's Review of KrogerReviewed on 8/21/18 8:06 PM
Super easy and nice service!
anynicknameworksjustfine's Review of KrogerReviewed on 8/21/18 5:24 PM
i would love to filter by price, items that have coupons or sales never can find bagged mini bell peppers on the app/online but they are typically carried in the store. same goes for the Once Upon a Time cold pressed baby food pouches. thank you!
Happyfacehippie007's Review of KrogerReviewed on 8/21/18 1:01 AM
Thus far, I am loving this app. However, there is no photo or details regarding the nutritional information of a product. Please consider adding this information/photo to the product listing.
klada77's Review of KrogerReviewed on 8/21/18 12:18 PM
Love this app, would like it to have better search engine.
FinaBunton's Review of KrogerReviewed on 8/21/18 10:30 PM
If I could give a zero star I would. Your app doesn’t work at all. Keeps closing and not letting me put my information down.
Lpridd's Review of KrogerReviewed on 8/20/18 8:53 AM
These ease of the app has made click list purchases more efficient! Love how you can load a coupon and then search for that item and add it to your cart. And the scan option!!!!!!!! I keep my cart open and scan items as they run out at home. This way the items I really need do not get left off my list.
Lulu Chicago's Review of KrogerReviewed on 8/20/18 6:45 PM
No one should bother to download because your app doesn’t work! I would have rated it zero stars if I could. Every time I try to sign in or add my rewards card it closes the app. Other grocery store apps have you beat.
MikeyMikeandthefunkybunch's Review of KrogerReviewed on 8/20/18 5:27 PM
When placing an order through clicklist, once you submit your order you should be able to see a “subtotal” with the applied digital coupons. This is 2018 almost 2019.. We as customers should not have to wait 4-5 days for our total to reflect applied coupons. Sometimes the non coupon total is more than someone can spend but the coupon total is not.
jennew73's Review of KrogerReviewed on 8/20/18 2:50 PM
My app works great everywhere but Kroger. With each update I have high hopes that I’ll finally be able to use my Kroger app while at Kroger, but it fails and I have to login online just to check my coupons.
Holley McK's Review of KrogerReviewed on 8/20/18 1:59 PM
I absolutely love this app. I build my grocery list and can easily match coupons with sale items. I can get an estimated total which really helps with budgeting! I build my list throughout the week as things come up that we need and then either go in the store and shop (which the list is super handy for because it has the aisles listed that things are on) or I move it over to my cart and set up a clicklist pickup. The closest Kroger is about 40 minutes away but it is so worth the drive! We go weekly and I definitely save money by making the drive.
333cwww's Review of KrogerReviewed on 8/20/18 1:26 AM
Couldn’t find store coupons. Actually, couldn’t find anything on the site.
table456's Review of KrogerReviewed on 8/20/18 12:50 AM
Not user friendly, no departments, please pay somebody professional to set up your buying website, been using this Service since it began, just keeps getting worse to use. If I felt better and would just go in the store. Chemo.
Ursula Joi's Review of KrogerReviewed on 8/20/18 10:34 PM
I placed an order via click list to save time and it cost me time. Horrible! I signed up for text alerts and received a confirmation. However, I never received a text stating my order was ready for pick up. The app never indicated the order was ready for pick. The clerk at the store stated they don’t have a connection to update the app nor the customer. Shocked! I call the customer service number and they suggest to drive to the store to check if the order is ready. That’s a colossal waste of time. Fix the app so that push notifications or text alerts are actually sent.
It shuts down:('s Review of KrogerReviewed on 8/20/18 10:01 PM
Store price and online price is different . West a time
MsomebodyM's Review of KrogerReviewed on 8/2/18 3:34 AM
It would be nice if you could choose a department. Also, I forget what coupons I have, so I miss things that I would have bought if there was a “you have a coupon for x, add to bag?”
My nickname is Gaga's Review of KrogerReviewed on 8/2/18 2:50 AM
The app is not user friendly for logging in. It never has my password correct and locks me out. It takes several attempts to access the payment screen.
Willoe123's Review of KrogerReviewed on 8/2/18 2:04 AM
I wanted packaged soup from deli but was unable to find it in search.
HappyMumm's Review of KrogerReviewed on 8/2/18 1:57 AM
Often times out and has some problems but it’s getting better!
margharg4's Review of KrogerReviewed on 8/2/18 1:33 AM
I love this service because I can shop at home and my daughter picks up my order. Thanks so much!
123 go shop's Review of KrogerReviewed on 8/2/18 12:43 AM
It would be nice if there was organization with alike products. It’s hard to shop with coupons on here. Would be nice to see there is a coupon on the product that you have clipped or could clip. Thanks.
DethEngine's Review of KrogerReviewed on 8/2/18 11:44 PM
OMG! Will you please just give me an option to stay logged in to the pharmacy section? I don’t care if someone steals my phone and sees what I’m taking. Besides, my phone is locked, so it’d be pretty hard for them to get in.
Bluegalileo's Review of KrogerReviewed on 8/19/18 9:51 PM
I used to be able to filter the available coupons (produce, cleaning). They now have clicklist coupons only. Yet when I I click those in the filter to unselect I still see them in the “available” coupons. I tried the others and when I unselect(ie bakery) they disappear. The clicklist ones are the only ones you can’t filter off.
m638184's Review of KrogerReviewed on 8/19/18 8:02 PM
I receive valuable coupons in the mail. I appreciate them, but I always forget them at home when I go to the store. I don’t understand why those good coupons, like $16 off a $160 purchase can’t be offered in this app and save the cost of printing it and mailing it to me. I was so frustrated when I realized I forgot it that day at the store. Now I still have it in my purse with the receipt from that day. I have done click lists since that day and not been back in the store to get the reimbursement still. Just a frustrating thing. I hate to complain about receiving a discount of any type, but I feel like it was sent by mail to intrigue me to spend an extra $60 that day, and that the marketing company knows there is a huge chance I would forget the coupon and never actually use it. Which is exactly what happened. I love Kroger and I don’t want to think that way! Other than that I am a very happy customer and can’t wait for grocery delivery in our area!!!
Angeltwist's Review of KrogerReviewed on 8/19/18 6:00 PM
When viewing the weekly ad or items from your shopping list, you should be able to add to your cart from there without having to search for the items. It would be helpful to have it set up like the coupon items. Otherwise, absolutely love being able to grocery shop from my couch and pick up when needed.
dafolife's Review of KrogerReviewed on 8/19/18 5:47 PM
With the money I save (conveniently) ordering online, I get my groceries delivered or sometimes will pick them up. It’s nice to look at the weekly promos and coupons online, make a list of what I need, have my menu for the week made, and be done. The only concern my husband has is picking out the steaks or meats...he doesn’t trust others to pick like he does. Womp womp. Oh, and sometimes the substitutions aren’t comparable so I select no substitutions.
gieudbhd's Review of KrogerReviewed on 8/19/18 5:42 PM
This is the best idea ever! This has changed my life!
achdmt's Review of KrogerReviewed on 8/19/18 4:33 PM
Difficult to find just a list of available items, or search by section, I.e. produce, etc
Daphne Devo's Review of KrogerReviewed on 8/19/18 3:43 AM
This is the first time I’ve used the app. I think the regular online way is easier. Plus, you see the running total on your cart at all times in upper right corner. The coupons seemed different. The prices didn’t show or something. I may go back to the website.
angieparton's Review of KrogerReviewed on 8/19/18 2:05 PM
Updated the app this morning, then placed order...only complaint is that the coupon offering is now missing from each item description. It was very helpful to see the digital coupons and be able to download them while shopping. Sad to see that feature removed!
The Farmhouse's Review of KrogerReviewed on 8/19/18 1:39 PM
We love everything about the Kroger App and Click List!
Stacy McG08's Review of KrogerReviewed on 8/19/18 1:25 PM
When you make a “list” it’s crazy how the circle to the left of the item deletes the item. It would be much more efficient if the circles allowed you to select multiple items and quickly add them to your cart. Deleting serves no purpose. If I have the item on my list, it’s an item I purchase regularly...why would I want to quickly delete it with out at least confirming I want to delete it? If you touch that circle, it immediately erases that item. Thanks for the pop to provide feedback!
Dana8551's Review of KrogerReviewed on 8/19/18 12:45 PM
I wish they would update the app to where you can scan something and it’ll tell you if there is a couple available for it or not. I often find it hard to find coupons even when searching a million different names to find one for it. This idea would help a lot
StephSchmidt72's Review of KrogerReviewed on 8/19/18 12:29 PM
I love the app. I download my coupons and look at the ads each week. However...the app doesn’t work inside our location (Landen) and I have to walk to the front of the building, near the doors multiple times during a trip to reload my coupons. Very annoying. Also the app should track number of items for the “5 for...” deals. I lose count every time and often gave to leave check out to go get another item or two.
Busymom@3's Review of KrogerReviewed on 8/19/18 11:23 AM
I enjoy the quick list and digital coupons but this app is very glitchy. It also runs very slow sometimes even when you are using a fast running WiFi
pksktch's Review of KrogerReviewed on 8/17/18 6:58 PM
Need to be able to move items from list to cart easier.
Selfmindead's Review of KrogerReviewed on 8/17/18 5:05 PM
It feels sketchy using click list and coupons because the savings aren’t shown anywhere for the buy 5 deals and coupons applied. Get with the times, Kroger!
Katiebug5695's Review of KrogerReviewed on 8/17/18 2:41 AM
This app is always crashing. Please update it. I love shopping at Kroger and making lists on the app!
Ckkelsey's Review of KrogerReviewed on 8/17/18 2:30 PM
Kroger can do better! This app is NOT intuitive, doesn't interact with digital coupons correctly, simply not easy to use.
Appcessed's Review of KrogerReviewed on 8/17/18 1:52 PM
Can clicklist from the app! So easy!
NaNa2013x's Review of KrogerReviewed on 8/17/18 1:42 AM
Why scan my card from the app anymore, sometimes I hate updates cause y’all make everything worse not better
HazelnutPanda's Review of KrogerReviewed on 8/17/18 1:34 PM
Very user friendly! I can fill my cart through the week, submit my order on Pay Day Friday, choose my pick up time, and pick up the groceries on the way home from work. LOVE IT! ⭐️⭐️⭐️⭐️⭐️
jdemm13's Review of KrogerReviewed on 8/16/18 7:49 PM
So easy to navigate.
muxed up's Review of KrogerReviewed on 8/16/18 7:20 PM
I had an item in my hand as I went through the store add it to my Clicklist order but on Clicklist told me was not available in the store but yet I have the item in my hand
rb101772's Review of KrogerReviewed on 8/16/18 4:17 PM
The list option would be much easier if the ones we checked are automatically added to our cart in stead of the unchecked. Seems backwards to me
Junia211's Review of KrogerReviewed on 8/16/18 3:11 PM
I enjoy the convince of the click it list. I use it weekly to order groceries. It is a huge help to a family of 6 . My spouse and I are always on the go and appreciate the prompt service and accuracy of shopping online through the app.
myers84's Review of KrogerReviewed on 8/16/18 3:03 PM
Woke up and my Kroger app deleted all my information off the app. I can log in the browser but not the app. They need to fix this ASAP 👎🏾👎🏾
TeaSweet's Review of KrogerReviewed on 8/16/18 2:42 AM
Please fix. Thanks.
RitaWhit's Review of KrogerReviewed on 8/16/18 2:12 PM
App is very confusing and if you go back you have to start all over
harleighs's Review of KrogerReviewed on 8/16/18 1:51 PM
The Kroger app glitches and wouldn’t allow me to add items to my cart a few times. Overall easy to use
lsmit22's Review of KrogerReviewed on 8/16/18 11:20 PM
I wish you could add items from the weekly add to your cart. Also would like to see coupons while in shopping cart.
krcco's Review of KrogerReviewed on 8/16/18 10:24 PM
I couldn’t even create a new account. You click NEXT after filling in your info and the whole app freezes.
1 lazy mom's Review of KrogerReviewed on 8/15/18 9:16 PM
Cannot figure how to “skim” through items that aren’t on sale, or don’t have a coupon. You have to remember what else you need, so you can actually type it in. If there is a way to scan through depts, I can’t figure it out...
Catzcanfly's Review of KrogerReviewed on 8/15/18 6:12 PM
Best thing ever with 4 kids and elderly mother at home this is a God send. Two hours of shopping is saved and I can use it for downtime. They always make great choices when picking out my food and usually has saved me money when they give me better deal when they are able to replace something so it can save me money. Always greeted by pleasant and kind people at pick up, Happy wife, Happy life!!!
Amyloo484's Review of KrogerReviewed on 8/15/18 5:25 PM
This app is amazing, very useful and easy! However I have been trying for two days to proceed to checkout with my purchase and the app won’t let me. Other than that I’ve had no issues. Hopefully this will be fixed in the future.
newark mama's Review of KrogerReviewed on 8/15/18 4:22 PM
Love app—to make it better, make my list move easily over to click list cart!
alykayz's Review of KrogerReviewed on 8/15/18 3:06 PM
Thanks for making this necessary chore made possible and easier for me as my physical limits make it frustrating. Again thank you
LLWSOS's Review of KrogerReviewed on 8/15/18 2:31 PM
Tonya at the 1-800-my Kroger needs a raise! She is so very patient and kind!
MamaKvs's Review of KrogerReviewed on 8/14/18 8:23 PM
Love Kroger Clicklist and the young folks who deliver it to my car.
sewcrazy5's Review of KrogerReviewed on 8/14/18 8:10 AM
I liked the Kroger App better when my most purchased Favorites List was available! It made it so much easier to shop. I am the type of person who repeats my purchases.
All icksRTaken's Review of KrogerReviewed on 8/14/18 5:51 AM
I don’t enjoy merchants and other businesses having access to so much of my information, especially Kroger knowing my buying habits, etc. However, this app is extremely useful for me ~ especially since I have a disability. ClickList is great with wonderful customer service. Although I cannot drive, I have others who can get me where I need ~ including Kroger
Suzanna H's Review of KrogerReviewed on 8/14/18 4:57 PM
Thanks to Kroger quick list, I can get my grocery shopping done on days when I’m not doing well and am in no condition to walk around a grocery store. Quick list is a true Godsend for people with diseases like mine, seniors and anyone else who may have mobility issues. Love it!!!
TomInTN's Review of KrogerReviewed on 8/14/18 3:48 AM
I like the app to make a list before going to the store and that the list is by aisle number . I don’t like the digital coupon filters. Despite turning off the Clicklist categories, they still show up. Also, there is no way to sort by name of items or by departments which would make finding coupons that I really want among all the other stuff. Since we are retired, we don’t really want or need Clicklist features, wish I could turn off those globally for the whole app. Something like “Use Clicklist- Yes/No” in settings.
Leerice's Review of KrogerReviewed on 8/14/18 3:15 PM
This Krogers is awesome! The employees are very nice and helpful!!!
JD's momma's Review of KrogerReviewed on 8/14/18 2:56 PM
This app would be great if you could add to cart from the Sale add or from your list!
Money Svr's Review of KrogerReviewed on 8/14/18 1:56 PM
I love saving money with this APP! My only suggestion is please add the ability for the shopping list to note which items are part of Mega deals for the week so I can track my sales items more easily.
The Walking Mommy's Review of KrogerReviewed on 8/13/18 7:52 PM
The filter option doesn’t work. I try to remove Clicklist coupons, but they remain in the list of available coupons. Also, it would be nice to remove the coupons (from the available list) that have already been downloaded, so I don’t have to scroll through them.
iPhone Girl67's Review of KrogerReviewed on 8/13/18 10:35 PM
Great app! Very convenien
jincoppell's Review of KrogerReviewed on 8/12/18 8:18 PM
The app and online ordering doesn’t tell me if I’m getting the advertised deals or not... this is very frustrating
JsrQ👑's Review of KrogerReviewed on 8/12/18 6:56 PM
This app is completely useless garbage. It will freeze for a few minutes no matter what menu option you take and then tell you they’re experiencing technical difficulties. It also fails to authenticate your credentials. This shouldn’t be on the App Store.
zyxwvust's Review of KrogerReviewed on 8/12/18 5:26 AM
The Kroger app has improved since my first clickit order. The biggest issue now is that while I’m shopping the app seems to lose its mind like it has some kind of dementia. It loses my digital coupons. I have to log out and back in again. This has happened many times. In store and on line.
AllMine1979's Review of KrogerReviewed on 8/12/18 4:55 AM
There as to be a way to sort the items so you know if you got duplicate items. Also should be free like other stores.
skp216's Review of KrogerReviewed on 8/12/18 4:47 PM
I downloaded the app and Went to shop. Thinking once I registered, it would load the discount to my card. It did not and I have no idea what you’re supposed to do to get the discount.
JJ McCarrens's Review of KrogerReviewed on 8/12/18 4:42 PM
Too many glitches and the last time I used it, I wasn’t able to check out and my cart emptied on its own TWICE. I’ll be sticking with Wal-Mart from now on.
Ginger amber's Review of KrogerReviewed on 8/12/18 3:36 PM
I’ve downloaded this app and every time I go to pick my store the whole app shuts down!!!
MammaYumYum's Review of KrogerReviewed on 8/12/18 3:04 PM
Cannot find where to shop by department only sale items!!
gogirl43's Review of KrogerReviewed on 8/12/18 2:49 PM
I have been using this app for a long time with no real issues. However, over the last several months, the app has gone from opening at first try, to opening on 3rd to 5th try, to now not opening at all. I have tried deleting & reloading the app, but it still will not open. Therefore, I am having to go to the website to load coupons, but even the website is hit or miss on log in speed & runs moderately to significantly slow. I hope this app is fixed as soon as possible.
T-Rev James's Review of KrogerReviewed on 8/12/18 2:32 PM
Kroger is definitely my go to grocery store. Their prices are great and many of their store brand products are amazing and the price is right. My complaint with the app is that I do not use click list, I have never used click list, and I don’t foresee myself using click list. Despite this, I cannot filter out click list coupons from the list, despite deselecting them from the menu, they still appear. I’d like to be able to get through the ecoupon list more quickly and not have to waste time looking at irrelevant coupons. Please make a fix for this.
xavierfan55's Review of KrogerReviewed on 8/12/18 2:18 AM
This app is terrible for using ClickList. Every time I try to checkout, it won’t display my store in the ClickList list of stores. The funny thing is, I had already reserved my time at MY store and when I went to checkout it was trying to make me pick another store as mine wasn’t in the list. I was dead in the water and couldn’t complete the checkout. I had to go use my laptop to complete the order.
Mydhyfgggsrjhfgbgsffgfg's Review of KrogerReviewed on 8/12/18 1:55 AM
Our local store has Clicklist parking spots but is not yet designated as a Clicklist store on the App. It was disappointing to see the parking spots, thinking finally I wouldn’t have to drive 15 miles for grocery pickup and then find out it wasn’t ready yet. How about making parking spots the last thing you do?
Amylouwho2010's Review of KrogerReviewed on 8/12/18 1:44 PM
I LOVE click list and this week the app has crapped out! I’ve gone to edit my cart 3 times and all of my items have disappeared!!! I just now sat down to do it all over again (for the 4th time) and purchase my groceries and it won’t even let me check out! I am very disappointed!
Stokat's Review of KrogerReviewed on 8/11/18 7:15 PM
Would like to switch this from list to cart. Would like to be able to store a list of what is in my pantry at home
Gailrn516's Review of KrogerReviewed on 8/11/18 6:05 PM
Using the app to load coupons and using QuickClick to go shopping and pick up my groceries is awesome. AND- they always get my order correct!
Ramirez 75's Review of KrogerReviewed on 8/11/18 5:30 PM
Very appreciated on how your ClickList team is. Very responsible kiddos- Marlene Christine Angela they seemed to work very well. Very thankful that they know how to place which items go in the bag. Dry good with dry stuff meat & produce and dairy. So, to them all thank you for great customer service but specially for being very respectful employees.
CantonGaGuy's Review of KrogerReviewed on 8/11/18 1:45 PM
Have enjoyed this app until this week when it stopped showing weekly sales. Now it is almost useless.
JCY31027's Review of KrogerReviewed on 8/11/18 12:46 AM
Saving time, which is money!
dcame61146's Review of KrogerReviewed on 8/11/18 11:49 PM
Do not go to this store for click-list!!!
KP-ickles's Review of KrogerReviewed on 8/10/18 6:10 PM
This is my first time using click list and I can’t get over how easy and stress-free it was. I can’t believe I waited this long to join. Thanks Kroger!
kbbb bennett's Review of KrogerReviewed on 8/10/18 1:21 AM
First time trying the order pickup. Had a little trouble with the app when changing quantities on items and got kicked out, but it seemed to work itself out by the end of my purchase. The true test will be at pick up.
Carson da gamer's Review of KrogerReviewed on 8/10/18 12:49 AM
For whatever reason everyone I know Including myself are on able to use their bank card on your site. Making PayPal an option instead of a credit card would be helpful
New Mom 32114's Review of KrogerReviewed on 8/10/18 12:12 PM
This app has been life changing for our family! It saves us so much time and stress! The employees are always extremely friendly at pickup, and the wait seems to have shortened over time.
Isenberg75's Review of KrogerReviewed on 8/10/18 12:10 PM
I use to love this app and would have given it 5 stars. But I own older electronic devices and can no longer us the app. Not everyone needs the latest devices or can afford them. So if you have older devices, don't waste your time.
lddd2018's Review of KrogerReviewed on 8/10/18 11:41 PM
I don’t understand why I can’t use my online coupons and know my total before I pick up on click list???
KnightEatDragon's Review of KrogerReviewed on 8/10/18 11:32 PM
PhoenixDreamer83's Review of KrogerReviewed on 8/1/18 5:30 AM
This helps a lot when shopping at Kroger’s. The coupons are on the app, there’s a shopping list, the weekly ad is on the app, and it helps you find items in the store. You can also make clicklist orders on the app. Just about any assistance you need inside the store can be found on this app. I don’t have any technical issues with the app, so I give it 5 stars!!! Download the app, it will make your shopping easier.
kellyc&edg's Review of KrogerReviewed on 8/1/18 4:48 AM
I have realized that this method of shopping, saves me from spontaneous buying. Which saves me money plus calories, that’s great!!
teri H.'s Review of KrogerReviewed on 8/1/18 1:16 AM
I don’t know if it’s me but I really don’t like the way it’s set up. Hard to use & find stuff.
panomano48's Review of KrogerReviewed on 8/1/18 1:10 PM
Have had a consistent issue with app freezing up and shutting down on my first attempt at using it - happens EVERY SINGLE TIME (sometimes I can't even use the app until my THIRD attempt at opening it)! Just downloaded the latest update, and it's STILL happening. All of my other apps work fine. What's up, Kroger?! You can't have all of these digital-only sales, and not provide across-the-board access to your app on all devices!
HGB220's Review of KrogerReviewed on 8/1/18 12:53 PM
Great app!! I find shopping so much easier with this app.
#Suz58's Review of KrogerReviewed on 8/1/18 10:12 PM
So easy and convenient !
Mlpx24's Review of KrogerReviewed on 7/9/18 9:28 PM
I would like to know my total before getting there. That’s the point of having prices way placing your order.
mommadenny's Review of KrogerReviewed on 7/9/18 4:01 AM
Great if you have small children. You don’t even get out of the car! They will substitute items they are out of if you want. You can also leave special instructions, which is great for produce. Not to mention you can make your cart while you’re at home, looking at what you need!
eeyore942000's Review of KrogerReviewed on 7/9/18 2:53 PM
I was really looking forward to trying this after hearing several really good reviews. I had 2 issues while using it. First off, it would not let me choose my local Kroger (which obviously is already participating in the program) and then when I finally got past that it would not accept my debit card for payment. I was able to go back in and get it to go through the second time but this first experience has not been what I was hoping for. I hope I don’t run into any issues when picking them up.
mcoope's Review of KrogerReviewed on 7/9/18 1:16 PM
I recently used Clicklist at the Dallas, GA location and had the worst experience yet. The guy that brought my groceries out got everything mixed up and couldn’t remember what substitutions were made. There were about 10 substitutions, none of which were substituted for correct things. (Example, I ordered a vanilla almond milk and a plain almond milk. They were out of the vanilla almond milk, so instead of simply switching brands and replacing it with another almond milk, they replaced it with another plain one. Therefore I had 2 plain almond milks which I didn’t want). This went on for about 10 things which was extremely frustrating. Also, I came home with mold on my blueberries and mold on my strawberries. Immediately threw them away. I like the concept of this service but will most likely not be using it again. Terrible.
Fenix de la Paz's Review of KrogerReviewed on 7/9/18 10:26 PM
I had a hard time putting my order, I had to do it several times. I don’t know yet if the coupons in my preferred customer account will be honored and the credit card service charged me fees by mistake and they have not fixed even after I called them and explained. Very dissatisfied I hope they improve this, I love Kroger and the way they treat customers and the store is clean and in order.
Pokey jack's Review of KrogerReviewed on 7/8/18 6:50 PM
This is abit confusing, but once I got the hang of it, it was ok. Thanks
kimbermz's Review of KrogerReviewed on 7/8/18 6:31 PM
I would use clicklist far more often if I could just have a list in Alexa that put things in my Kroger shopping cart - just like it can do for amazon shopping cart. Then I’d just go into Kroger list, tweak and turn to clicklist order.
metvolfan's Review of KrogerReviewed on 7/8/18 3:10 PM
I can never use this app in the store. If I walk outside it works fine. It always says “we are experiencing technical difficulties”. Or “no internet connection available”
Cool mama T's Review of KrogerReviewed on 7/8/18 3:09 PM
Search should be available for all products in the store so customers can make exact portion requests.
BIGGEST FAN GIRL's Review of KrogerReviewed on 7/8/18 2:41 PM
The app needs to improve the search engine. Overwhelming choices when searching for simple items made me hyperventilate, cry, and pass out. Other than that, it’s ok...
Thepack8521's Review of KrogerReviewed on 7/8/18 2:35 PM
Clicklist should be free. Walmart’s is.
Gsfvxxjmvxkne332's Review of KrogerReviewed on 7/8/18 10:47 PM
Okay when everybody download the same coupon only 1 person gets to use it. I think is really crazy b/c we all may stay together but we don’t shop together. Fix that if one download let that one person check out on their own coupon that way everyone else can use the deal too that was really unfair of that idea!
fire6090's Review of KrogerReviewed on 7/7/18 6:00 PM
You should add a feature that when you scan an item, it brings up any coupons available for that item or related items. It’s tedious having to search thru all the coupons or having to type them in by hand.
Ddj6384's Review of KrogerReviewed on 7/7/18 4:50 PM
This was great until I updated. Now it just crashes and does not even open.
whichdeer's Review of KrogerReviewed on 7/7/18 4:22 PM
When I try to check out, the app crashes. I’ve tried restarting the app and adjusting my purchases, but every time I hit “proceed to checkout” it crashes. It’s a very well improved app, but when the checkout button on a shopping app doesn’t work, you know there’s trouble.
diggerx3's Review of KrogerReviewed on 7/7/18 3:31 AM
It would be nice to include the DEBIT option.
Poppins2011's Review of KrogerReviewed on 7/7/18 3:27 PM
Consistent issues with the app not working lots of error try back later Whe. Selecting an item right before checking out it says item cannot be found
Juliey62's Review of KrogerReviewed on 7/7/18 2:24 PM
I needed more items but I couldn’t get back to order more items. Tried everything. Now will have to logon again to order more
pelankheit's Review of KrogerReviewed on 7/7/18 10:57 PM
What happened to previous purchases?
Steppy8's Review of KrogerReviewed on 7/6/18 9:27 PM
I can't believe that Kroger is ok with creating a new version of it's app that leaves out a large portion of it's current customer base. I've been using the app since it first came out and now can't use it anymore because my IPAD is a little bit older version and won't upgrade to IOS 10. Your IT Dept had a major fail not thinking this through and based on some of the other comments I read, there are many others who feel the same as I do. You need to create another version that is compatible with older models or fix this one! I am a long time customer that is very unhappy right now.
NancyFinnegan's Review of KrogerReviewed on 7/6/18 7:30 PM
I upgraded the app and now it keeps telling me there is a new version that I need to upgrade???? App won’t even open now. Obviously the upgrade needs an upgrade.
bdakch's Review of KrogerReviewed on 7/6/18 6:13 PM
It would be nice to know what is due and coupons are reflected against orders
Karen B Stu's Review of KrogerReviewed on 7/6/18 5:34 PM
The only complaint I have ever had with my Kroger store is that you are consistently out of the same products all the time. If that is the case then you obviously are not ordering enough. Kroger brand diet decaffeinated tea. And Kroger brand powdered creamer. You never ever have it. Very frustrating for your customers. I’ve had repeated conversations with various managers and assistant managers for over year now about this subject. Never been resolved.
Corbinky's Review of KrogerReviewed on 7/6/18 3:45 PM
Now that you have updated the app, my older phone won't let me download the new app! I'd at least like to get some coupons in the mail. I spend over $100 every time I go there. You all may also want to get wifi for customers since they have to use Internet to even get coupons.
hc happy's Review of KrogerReviewed on 7/6/18 1:54 AM
Dear Kenton Kroger, Thank you for always being here for our community. You work to keep the store looking awesome and have have added the new click feature which is very helpful to many people! I do not take for granted how wonderful it is to have so many great items for us to pick from. ThanK you
grizzmomma's Review of KrogerReviewed on 7/6/18 12:54 AM
I’m shopping in another town because our Brownsburg location is awful. It’s the only grocery store in the entire town now that Marsh has closed. I love Kroger and refuse to shop at Walmart, but our store is very small and they have rearranged all of the isles in effort to handle the entire town, but it’s a mess. Brownsburg needs another Kroger in town. People are taking business to Avon and outside towns because our Kroger here in Brownsburg is so busy at all times of the day and often has empty shelves because it can’t keep up with the demand.
Yay jess's Review of KrogerReviewed on 7/6/18 11:33 PM
Tried logging in numerous times unsuccessfully. Asks to select a favorite store location, then nothing happens.
Nicalxaidn's Review of KrogerReviewed on 7/6/18 11:33 AM
I use my previous purchases to make certain I don’t forget something on my clicklist order. The app no longer provides the ability to do that. I have been having to do it on my computer making the app a waste for me since I hardly use it for anything else. Please bring that back.
hgdyiiebgyv's Review of KrogerReviewed on 7/6/18 10:19 AM
I’ve waited for ClickList to come to my region for months. Now it is here and I’m so pleased. The perfect solution for busy people who don’t enjoy shopping.
Grandmajan11's Review of KrogerReviewed on 7/5/18 4:48 PM
I chose my coupon items this morning. I got to Kroger and a message said I must download the new app. I restarted the app 4 times in the store and it kept going back to the message. So I bought 4 items and left the store. I thought it would download at home with my WiFi. It did not. I cannot get to my chosen coupons to shop. What should I do to get your new app? Janet Willis
tiggy1313's Review of KrogerReviewed on 7/5/18 4:06 PM
I can place my order on my way home and have everything ready when I get there it saves a lot of time
Tina In Ga's Review of KrogerReviewed on 7/5/18 1:42 AM
My iPad will not update to IOS 10, which is now required for the Kroger iPad app. I am a very long-time, loyal customer and am very unhappy that I can't use the Kroger app on my iPad.
meme in charge's Review of KrogerReviewed on 7/4/18 4:09 AM
Difficult to use. Hard to find things unless you know exactly what you need.
hintedgreen's Review of KrogerReviewed on 7/4/18 4:06 PM
When I attempt to open the app, it goes to the kroger logo screen, then closes out.
kiki-kares's Review of KrogerReviewed on 7/4/18 3:35 AM
I wish things were listed like they are layer out in the store, produce, meat, cheese, can goods, etc.
Rodbone's Review of KrogerReviewed on 7/4/18 12:00 AM
Great app what be would nice is if you had the option to let the store know you were outside for pick up via a text or email instead of calling.
Tam C. K.'s Review of KrogerReviewed on 7/4/18 11:37 AM
Really enjoy using the app. Very user friendly, however there are over 500 coupons available to clip but I can only clip 141. Why offer so many coupons if you can’t clip and use them all?
Heidi_43071's Review of KrogerReviewed on 7/4/18 10:03 PM
Great service Great app Search functionality could be improved... If I spell something wrong, I would love it to give options. Fancy cheeses are sometimes hard to spell.
halonyleve's Review of KrogerReviewed on 7/31/18 8:57 PM
I love Kroger, BUT it took time on the website, then a customer service call, then a trip to the customer service counter and now another 45 minutes online to get some confusion and sign in difficulty addressed with my Kroger sign in. That was annoying. Totally utterly annoying. And I’m still wondering why I can’t just type in my shopping list and just have discounts, coupons and bogo’s populate as options to select. It’s a ton of work to find discounts and create a list. It’s almost easier just to drive over and get the stuff myself. Annoyed. You use me two days pay for the time it’s taken he to do all this.
FullaJoye's Review of KrogerReviewed on 7/31/18 8:01 PM
For the most part I have been very pleased. However I find that the website is not very easy to use. I also find the delivery charge to be excessive. A senior discount or reward for frequent buyers would be a good incentive.
Jeca K's Review of KrogerReviewed on 7/31/18 6:47 PM
Won’t bother to update this app till Apple Pay is accepted. Will shop at Whole Foods instead.
CJRE Russ's Review of KrogerReviewed on 7/31/18 5:49 AM
It’s apparent by its ever increasing load time (~13 seconds on an iPhone 6S+) that this app is ... bloated (version 14.2.2 is ~174MB?!). Built-in features continue to expand, which is good. App organization needs to keep up: menu categories under “More” don’t change, but seem to move around within the list (which isn’t alphabetized). Integrating Kroger and Turkey Hill fuel prices by zip code would increase its competitiveness with WalMart.
e t s o's Review of KrogerReviewed on 7/31/18 5:03 PM
So if the app had a browsing option for Clicklist by department like on the website, it would be way better.
@busymomoffour's Review of KrogerReviewed on 7/31/18 4:57 PM
I couldn’t find all the items I normally buy. They weren’t an option.
BurntToACrisp's Review of KrogerReviewed on 7/31/18 3:44 PM
Will not let me add existing plus card info. Will not let me create a new account. Better to just spend my $ at Giant Eagle.
llmomof3's Review of KrogerReviewed on 7/31/18 3:23 PM
Clicklist is the best thing ever!! I don’t have to get my 3 kids out to go inside the store. It takes me no time to order my groceries online because it saves my most frequently bought items then I pull up to the store at my designated time and in less than 5 minutes I’m done!! For a full time working mom this is the best invention ever!!
meli2720's Review of KrogerReviewed on 7/31/18 2:12 AM
Almost all of the coupons are expired! Frustrating to look for digital coupons and see most are already expired!!!
amray4_2011's Review of KrogerReviewed on 7/31/18 1:36 PM
I love how easy and quick it is to use the ClickList 😊. I can grocery shop while sitting at the dentist and pick up my groceries after haircuts!!! It has been a great help in my busy life!!
Abbadabbydo's Review of KrogerReviewed on 7/31/18 12:03 AM
Love this idea but we need to add a way to scan paper coupons into click list before store pickup!
patmycheek's Review of KrogerReviewed on 7/31/18 11:07 PM
Wonderful help to me while I am dealing with scoliosis. The people are so nice too
Caajfml's Review of KrogerReviewed on 7/31/18 11:05 AM
It is extremely time consuming to add digital coupons one by one, every week. Scanning the item barcode is not always effective and more time wasted and if no coupon. There needs to be an option to select all coupons. Also as Kroger member the coupons should automatically apply to the individuals member # weekly. Better yet if we had a Publix, no member # needed because they do not exclude anyone!
Ruby714's Review of KrogerReviewed on 7/31/18 10:03 PM
I have tried multiple times to create an account and at the “add Kroger plus card / alt ID” screen, I keep getting error messages regardless of which option I choose. Incredibly frustrating.
inkedflower72's Review of KrogerReviewed on 7/30/18 8:58 PM
I downloaded the app a few days ago and can not get it to save my info, my store and when I try to attach my plus card it kicks me out of the app. I’ve deleted and reinstalled it three times. The last time was 10 minutes ago. Still doesn’t work.
Waitingforpottermore-.-'s Review of KrogerReviewed on 7/30/18 8:21 PM
This app crashes every time I open it for the past few weeks. It worked great for all the years I’ve had it before now, but now I can’t even get into the app to use it.
46buttercup9's Review of KrogerReviewed on 7/30/18 4:06 AM
The last 2 updates have done nothing but crash & close itself every time I try to open the app. Maybe a few more “bug fixes” & try again. The app isn’t any good if it won’t even open.
Hcveronica405's Review of KrogerReviewed on 7/30/18 2:58 AM
Easy to use because there are suggested items to match the coupons.
busy muggins's Review of KrogerReviewed on 7/30/18 1:45 PM
Love the app it is very easy to navigate! Also love the coupon you can add the item in the same screen as adding the coupon!
99267893's Review of KrogerReviewed on 7/30/18 1:42 PM
None of my make up is ever in stock
lynnmedavis's Review of KrogerReviewed on 7/30/18 1:32 AM
I love the idea of ordering on line. However, I found the app very difficult to navigate. It would be great if you had foods divided by food groups: produce, fruit, dairy, snacks, etc or similar to aisles in the store. I don’t want to have to weed through stuff I don’t want.
Pastor Nazy's Review of KrogerReviewed on 7/30/18 1:29 AM
Love this new app!!!
Caw930's Review of KrogerReviewed on 7/30/18 12:29 AM
I love shopping at Kroger! The app makes it much more convenient to check for sales and coupons. The only issue I have is that when I’m in the store using it, it will just shut off. Idk if it’s just a glitch or what. Other than that, I love the Kroger app!
lanadaina's Review of KrogerReviewed on 7/3/18 4:35 PM
Hard to find items if you do not know exact listing. Change search for easier use
StefReedBooks's Review of KrogerReviewed on 7/3/18 3:35 PM
Why is produce listed last in Shopping List even though I have selected to order my list by aisle? Can this be fixed in the future? That’s the first food section we come to in every Kroger I’ve ever been in. Thanks for considering.
BoonBoy's Review of KrogerReviewed on 7/3/18 2:34 PM
The app is great! I’m able to see the sales from anywhere on my mobile phone so no more waiting for the paper to come in the mail. The only complaint I have about the app is when you are adding coupons it will give a message if your limit is reached. I feel the number of coupons you can add should be unlimited.
momofkandc's Review of KrogerReviewed on 7/3/18 1:55 AM
I love the app and ease of use. It’s great with the opt up App. However, it is glitchy and closes out suddenly and won’t restart.
leswelhop's Review of KrogerReviewed on 7/3/18 1:39 PM
The click list is one of the best things to come along in ages. It has simplified my life and saves me money—no more impulse buying! Love it!
NKSP's Review of KrogerReviewed on 7/3/18 1:25 PM
I luv this app, it pulls from my last order which is very helpful, and shows me sales and coupons on items I have in my cart. I wish I could see a virtual aisle by aisle or category list would help on the app.
Cerrydwen's Review of KrogerReviewed on 7/29/18 9:50 PM
Love your ClickList feature; HOWEVER, one major problem. When searching for gluten free items filtered into categories, a list of items appears in which ‘featured’ items appear interspersed with the gluten free items. Today, I searched for snack items and found regular pretzels (WITH gluten) featured among the gluten free items. I checked to make sure they were not gluten free, but someone else may not, and if they have celiac disease, you could be facing a lawsuit over improperly labelling your products. You might want to feature only gluten free items, or leave the featured items out entirely to avoid confusion. Celiac is nothing to mess with, believe me.
Claymd's Review of KrogerReviewed on 7/29/18 9:28 PM
While I’m searching I get technical errors and have to refresh the search 2-3 times before it works.
Heathertheh's Review of KrogerReviewed on 7/29/18 8:50 PM
I love the concept of the new updates to the app. However, the app is not functional for me. I tried to make my normal shopping list for clicklist and the app won’t let me search for ingredients. Fix soon please! So frustrating!
Hello Kitty Tennessee's Review of KrogerReviewed on 7/29/18 6:37 PM
I have attempted to create an account on the app and each time I enter my address, the app would automatically close. Please fix this! Thank you.
chacoe's Review of KrogerReviewed on 7/29/18 5:37 PM
First time using app and I kept getting kicked out , however I did end up getting my order in. We will see how well pick up goes. I will try app again but if this continues to happen I will try the online service somewhere else.
BigSpoon2012's Review of KrogerReviewed on 7/29/18 5:35 PM
Search function keeps failing due to “technical issues.” Does not allow splitting order between multiple credit cards.
mom to three wild boys's Review of KrogerReviewed on 7/29/18 5:16 PM
I really like the easiness of click list! It also helps that I am not getting all the extra junk my kids put in the cart! The only thing this time is when I went to check out I kept getting an error message and I lost the time I wanted.
wizardkitty's Review of KrogerReviewed on 7/29/18 4:29 PM
I try and try but I open the app and it shuts off then I go to restart and see it working . Click on it then it shuts off! It keeps messing up my phone too when it's running! iPhone users beware this app is messed up!!!!! All these updates and it still doesn’t work on my Apple phone. Crashes over and over.
LissaBish's Review of KrogerReviewed on 7/29/18 4:08 PM
Please fix this! It’s annoying when I can’t finish my click list order because the app is slow and doesn’t always work properly.
Bex Bo's Review of KrogerReviewed on 7/29/18 3:32 PM
I am using the current updated app but it either keeps asking to update again or just crashes. Too bad. It WAS a useful app.
EshaE1411's Review of KrogerReviewed on 7/29/18 3:03 PM
Hello, I absolutely love the fact you came up with a way to shop from home, with the convenience of just driving up and picking up our groceries. However it’s a little complicated when trying to add an item to your cart from your list. I could be doing something all wrong but I think if I click on the circle it should add a check mark then allowing me to add it to the cart if wanted to do so. I’ve noticed when I click it, it disappears I’m not sure where it goes, am I taking it off my “list”. I’m not sure but then I have to go search for it an then add it seems like a waist of time. Thanks, Aisha
Shaun#D80's Review of KrogerReviewed on 7/29/18 2:00 AM
Both myself and my wife love the Kroger app and use it almost daily. With recent improvements and up until this recent update it deserves a 5/5 rating. Unfortunately the app is now completely useless and will not open at all. PLEASE FIX as a matter of URGENCY. ***Update: Kroger quickly fixed this issue. Thanks Kroger for the speedy response, review changed from 1 to 5 stars.
AKrisS's Review of KrogerReviewed on 7/29/18 1:48 PM
Love the convenience and easy search features!
Quirky mama's Review of KrogerReviewed on 7/29/18 1:30 PM
Overall I find the Kroger app to be easy to use and a good app. Room for improvement: allow for users to browse by category and the filter by what’s on sale.
Suse-in-KY's Review of KrogerReviewed on 7/29/18 12:30 AM
I use this app several times a week mainly for coupons and creating a shopping list. My only complaint is the 250 item max for a shopping list. Otherwise it’s convenient to see what products are available to purchase and which have a coupon. The ClickList functionality is incredibly helpful.
Jeca K's Review of KrogerReviewed on 7/29/18 11:32 AM
All the app updates in the world won’t make up for Kroger stores and the Kroger app still not accepting Apple Pay or Samsung Pay.
Geo2121's Review of KrogerReviewed on 7/28/18 9:59 PM
Once again the clicklist still shows up even when you do not select them when sorting coupons. Please fix this if I do not want to use clicklist I should not have to see clicklist coupons. This is frustrating when I have only a little time to select coupons before checking out only to find I selected a clicklist coupon. This is double frustration when I did not get the amount off the item I thought I was going to. It’s a easy fix by a programmer let’s fix this ASAP! A few fix options change the clicklist banner option to make it green and not the other orange promotion color. Or I don’t know code it so clicklist only shows when you select clicklist.
MommyMia4's Review of KrogerReviewed on 7/28/18 6:36 PM
Your recent update has caused my app to crash repeatedly when trying to fill prescriptions. This is one of the biggest reasons I use your app besides coupons. Hopefully this will be remedied quickly.
Apoptosys's Review of KrogerReviewed on 7/28/18 6:23 PM
Tying coupons to this app is super annoying.
Friendswood Fam's Review of KrogerReviewed on 7/28/18 4:27 PM
App is very easy to use for the most part. I love that I can do my shopping while traveling home from vacation or traveling back into town! My groceries are ready for pick up on my way home! I did have trouble moving things from my list to my cart, that makes it a challenge to manually move things over.
sharon13bledsoe's Review of KrogerReviewed on 7/28/18 3:00 AM
Ok, finally got app to recognize me as legit but only had the Free Friday coupon and no other so I rebooted my phone and had my coupons ...... until I tried to download the Free Friday coupon so I had to reboot AGAIN to have my coupons so I was able to shop but I really hope this doesn’t happen again. I really love my fuel rewards and do enjoy the bargains I get at Kroger except when the coupon folks beat me to the store and buy up all the deals and leave me with no product to buy . Please stock more sales stuff in the Batesville, MS Kroger! If so your rating will go up !
gzim's Review of KrogerReviewed on 7/28/18 1:16 AM
As a store manager, if I cannot make the app work because I have to upgrade my operating system we have a problem. Many of our customers cannot get the latest phone. Keep it simple....iPhone 5 all the way to 10 should all work. Each iOS version should have its own version of the app. I cannot upgrade from iOS 9.....to iOS 10...why do I have to call apple, my iPad is great.
Bullit30-06's Review of KrogerReviewed on 7/28/18 11:34 PM
It won’t open at all now. When I launch it on my iphone 8 the splash screen comes up for 3 seconds and then it closes the app. It’s a shame. I liked the app before it t broke.
Msteiner17's Review of KrogerReviewed on 7/28/18 11:15 PM
Does the filter function even work . No matter what I deselect in the filter, everything still shows up.
topherburk's Review of KrogerReviewed on 7/28/18 10:14 PM
Overall, the downloadable coupons, etc. are ok. The receipt survey seems to be off. When selecting various fields, they’re not receptive.
progfx's Review of KrogerReviewed on 7/27/18 9:27 AM
App won’t open after 14.2.1 update.
TGBTG528-Sim's Review of KrogerReviewed on 7/27/18 5:07 PM
I love my Kroger store. Zena and the ClickList team do a great job of getting my orders filled when I cannot get into the store. The app has improved SO much that it makes getting the order entered much less painful.
islandghurl's Review of KrogerReviewed on 7/27/18 4:32 PM
I wish there wasn’t a service fee but instead have a minimum total amount. The service fee deters me from ordering through clicklist because I’d rather have that $4.95 go toward my order.
mom4djand cj's Review of KrogerReviewed on 7/27/18 3:22 PM
Still learning to enjoy this experience, as I’m not skilled at navigating electronics. I truly love knowing the house will be filled with food and I don’t need to bump carts and wade through the thick of brick and mortar at the end of a long work day/week ‼️
bmac318's Review of KrogerReviewed on 7/27/18 3:04 PM
Not all items from inside the store are on the clicklist app! Not cool :( ..otherwise everything else has been quite pleasant so far! :)
sugarlandprncss's Review of KrogerReviewed on 7/27/18 2:56 AM
Thank you for returning the availability to see past purchases. I am happy to see that Kroger is listening to their customers. Can you please update or restore the departmental search? What is available now is awful and basically useless through the ClickList. It was helpful to be able to browse through the departmental lists but now...pffftt.
#krogercustomer's Review of KrogerReviewed on 7/27/18 2:06 AM
Why do I need an app on a cell phone to receive discounts? I have a Kroger card why have you created a new process to receive discounts. Not convenient! I have avoided purchasing items if digital app is necessary. Please reconsider Ha ha. Won’t allow me to send. Won’t accept any nickname I selected
Slackador's Review of KrogerReviewed on 7/27/18 2:05 AM
Unable to submit RX in latest update
All time Kroger shopper 😇's Review of KrogerReviewed on 7/27/18 1:55 PM
I always shopped at my local Kroger for two main reasons: prices of items are always correctly marked and there is seldom more than 5 min wait to checkout. Now first time I tried online ordering for fast pick up at the store. I am amazed how simple, clear and organized is the App. I love it. Please keep up with making grocery shopping easy and hassle free🤗
tlashay77's Review of KrogerReviewed on 7/27/18 1:50 AM
Fix it please
klhmlh5514's Review of KrogerReviewed on 7/27/18 12:58 AM
Coupons should automatically load to you order. Take more time to add items to list and cart than to shop in the store. Worried about the sub is tuition items.
sydneym04's Review of KrogerReviewed on 7/27/18 12:17 AM
This app used to be awesome. Now there is no option to shop by category only by searching. Sometimes I get an error when searching. The worst part of all is that I cannot check out on the app. When I go to sign in at checkout I get a technical difficulties error. I have uninstalled and reinstalled the app and am still experiencing this issue. Please fix this soon.
BlackBarbieEMT's Review of KrogerReviewed on 7/27/18 12:03 PM
Absolutely love it!
First time Mama!'s Review of KrogerReviewed on 7/27/18 12:01 AM
Excellent concept, but at time glitchy.
Meeeeee5685's Review of KrogerReviewed on 7/27/18 11:20 PM
App won’t download new update
Carolinaforgood's Review of KrogerReviewed on 7/26/18 9:54 AM
My Kroger app won’t open after the last update.
ScrappyDooPup's Review of KrogerReviewed on 7/26/18 9:21 AM
gmadk687's Review of KrogerReviewed on 7/26/18 9:18 AM
App won’t even open now. There should be enough negative reviews on this update to get Kroger or their IT folks to get it fixed
Wv12356's Review of KrogerReviewed on 7/26/18 8:54 PM
This app worked great until last update. Rewards no longer update with correct total. Please fix this or hire someone that knows what is going on and correct the problem.
pittpenguins's Review of KrogerReviewed on 7/26/18 6:15 AM
Thank you for fixing the crash!
furmame's Review of KrogerReviewed on 7/26/18 5:41 PM
Was working great. Loved getting deals on my favorite items but the last few weeks when I go to click the app it boots me out of it. Tried re-downloading and everything
JFidlerCCT-RN's Review of KrogerReviewed on 7/26/18 5:25 AM
Since the latest update, my app crashes when I open it. I’ve tried deleting and reinstalling and doing a hard restart. Nothing has worked.
tbushn's Review of KrogerReviewed on 7/26/18 3:33 PM
I love ClickList and the convenience of just picking up my groceries on a busy day! Great job Kroger!
MSLeach's Review of KrogerReviewed on 7/26/18 3:21 AM
Congratulations Kroger! You’ve managed to improve a working App so much that it no longer works at all! It won’t even open on my iPhone X! Shouldn’t someone in software development at least test the app before it’s released and screws everyone’s phone up?
Galveston CM's Review of KrogerReviewed on 7/26/18 3:18 AM
Since latest update earlier today app no longer opens. Please fix ASAP
oldgus's Review of KrogerReviewed on 7/26/18 3:15 AM
So convenient for Kroger to offer the pickup service. Thanks
TNT johnson's Review of KrogerReviewed on 7/26/18 3:05 PM
I’ve loved using the app but with the latest update I can’t even open the app. Every time I try it kicks me out
karenlab's Review of KrogerReviewed on 7/26/18 2:53 AM
Was a great app until the last update. I can’t even get it to come up.
Kittykatt99's Review of KrogerReviewed on 7/26/18 2:42 AM
I cannot get the app to open.
PKT2018's Review of KrogerReviewed on 7/26/18 2:31 AM
My app keeps crashing and I can’t download my digital coupons. This is why I’ve switched back to Walmart.
Lalais517's Review of KrogerReviewed on 7/26/18 2:04 AM
On Wednesday nights I’d sit down and make my grocery list and load my app. It now won’t get past the log on screen before it force closes. Please fix.
Horselover4everandever's Review of KrogerReviewed on 7/26/18 1:53 PM
I’m a frequent customer at the Springhurst store. There are some truly exceptional team members at this store: Dave in Produce Chef Larry Loreal customer service Jordan Billy Rigs Starbucks Pri pharmacy Jadeer pharmacy Brandi customer service Phil stock Darla pharmacy Roger customer service Hope they are recognized!!!!!!
vswingfield's Review of KrogerReviewed on 7/26/18 1:33 AM
Updated version solved crash problems. New version appeared only a couple of hours after my negative review. Well done!
Frogaholic96's Review of KrogerReviewed on 7/26/18 1:20 AM
App keeps crashing since update. Was working fine right before I updated it. *UPDATE* Yay! You fixed it!! 👏🏼👏🏼
Rendezvous6's Review of KrogerReviewed on 7/26/18 12:43 AM
Since updating this app this morning, it will not open. All other apps I updated opened with no problem. I updated it on both phone and tablet. It won’t open on either one.
Jon891011's Review of KrogerReviewed on 7/26/18 12:41 PM
Luckily, Kroger moved quickly to fix things with 14.2.1, but still lost a day of shopping since couldn’t load coupons to my phone.
Jh28$#'s Review of KrogerReviewed on 7/26/18 12:24 AM
Major bug in this release. Tried to use the app before going to the store and it won’t open. A bug causes the app to crash immediately.
Golden Girl1's Review of KrogerReviewed on 7/26/18 12:18 AM
This is a fantastic service. It helps the handicapped, elderly, exhausted working people, just don't feel like shopping. It's easy to pick up and the staff is nice and friendly. Thank you.
Lexie_Holder's Review of KrogerReviewed on 7/26/18 12:09 PM
Since this app has updated, I have been unable to open it at all
SandyNotSandi's Review of KrogerReviewed on 7/26/18 12:02 AM
I can open the app now, but it crashes when I try to submit a prescription refill.
Detroit-Fan's Review of KrogerReviewed on 7/26/18 11:56 AM
I updated the app to the newest version yesterday and now when I open the app, it closes immediately. Please look into this issue.
MrsHerron!6's Review of KrogerReviewed on 7/26/18 11:28 AM
Since doing the new update the app crashes before I can even doing anything. Very disappointing. I use it multiple times a week, every week. Please fix it!
bethiecow's Review of KrogerReviewed on 7/26/18 10:55 AM
UPDATE: App now working after 14.2.1 “made a few tweaks and fixed a few minor bugs.” The latest 14.2 update won’t even allow the app to open on my iPhone 7. Unfortunately, I discovered this in the middle of my shopping trip as I tried to access my list and coupons.
Jlb4435's Review of KrogerReviewed on 7/26/18 10:45 AM
Every time i try to load a coupon it tells me i have to sign in.
EverydayPerson's Review of KrogerReviewed on 7/26/18 10:32 AM
It is so easy! They bring it and load it, and are always clear about substitution of you have any. I spend less because I only get what I need. The coupons you can load to the card help too. I don’t have to spend an hour in the grocery stores with a screaming baby anymore, totally worth the fee (after the first three times for free).
nukefixer's Review of KrogerReviewed on 7/25/18 9:58 PM
Your latest iteration of the Kroger app is now working again, thanks, but it brings up a question regarding your rigorous app testing and quality assurance prior to general release! Something happened that failed in the release yesterday to prompt a x.x.1 interim release, but hey, at least now it works!
Sad hibiscus's Review of KrogerReviewed on 7/25/18 9:39 PM
This app update has caused app to crash. When I click on the app on both iPad and iPhone it immediately turns back off!
ScrappyDooPup's Review of KrogerReviewed on 7/25/18 9:17 AM
I can’t even open it — it crashes all the time, every time !!!
Juju175358's Review of KrogerReviewed on 7/25/18 9:16 PM
Your newest update crashes app. Won’t even open.
ARblueeyedgirl's Review of KrogerReviewed on 7/25/18 9:01 PM
I love my Kroger app and it usually works fine but since the new update (7/24) my app will not open. I tap and it starts to open but then closes. Please fix this!!!
hghydd's Review of KrogerReviewed on 7/25/18 8:50 PM
The App updated and now it does not work/open on my phone!
kewillis33's Review of KrogerReviewed on 7/25/18 8:47 AM
Cannot open app due to update. Keeps crashing
J_H_Lee's Review of KrogerReviewed on 7/25/18 8:46 AM
The new update to version 14.2 won’t open on my iPhone 8. I use the previous version all the time. The please fix it.
dalex24153's Review of KrogerReviewed on 7/25/18 8:43 PM
Crashes upon opening since last update. Using latest iPad Pro.
1987Oakside's Review of KrogerReviewed on 7/25/18 8:36 PM
Will not stay open
Kidkat01's Review of KrogerReviewed on 7/25/18 8:33 PM
Just updated app today 7-25-18 and won’t even open-just crashes after main screen.
Swilk1112's Review of KrogerReviewed on 7/25/18 8:32 PM
Since update I cannot open the app it just force closes
disappinted custermor's Review of KrogerReviewed on 7/25/18 8:32 PM
I give your update zero stars. The app will not open now on my phone
Rosewolff's Review of KrogerReviewed on 7/25/18 8:24 PM
Did the update on the iPhone and now the app won’t even open.
fredververzickle's Review of KrogerReviewed on 7/25/18 8:22 PM
Later update to the Kroger App... causes the app to crash when opened
JamiePhillips77's Review of KrogerReviewed on 7/25/18 8:18 AM
App is not working properly. When opening the app its doesn’t open and nothing is happening. Please fix soon.
mikek999's Review of KrogerReviewed on 7/25/18 8:18 AM
The new version crashes almost immediately when trying to load on my iPhone SE. The splash screen shows up for a moment, then the app dies. I’ve seen this kind of problem in some prior updates of this app. Looks like regression testing on older hardware is sadly lacking.
Techgurl88's Review of KrogerReviewed on 7/25/18 7:46 AM
Please help I need support! I have tried rebooting my iPhone 7 Plus (OS 11.4.1) and uninstalling the app (latest update 17 hrs ago version 14.2) but every time I try to open the app it just crashes. When it was working before last update It was not remembering my fingerprint login so I had to use my password every time. Please email me with suggestions!
HoSSimpala's Review of KrogerReviewed on 7/25/18 7:16 AM
Latest update won’t open
kitluv's Review of KrogerReviewed on 7/25/18 5:59 AM
I just updated the app and now I can’t even open it. As soon as I click on it and it goes to open it immediately closes.
Cedward228's Review of KrogerReviewed on 7/25/18 5:16 AM
APP WONT OPEN NOW! Just did latest update!
mdcc710's Review of KrogerReviewed on 7/25/18 5:10 AM
Updated the app to 14.2 and now the app will not load. It runs in the background with a black screen. Wait a few minutes and the app screen appears but tap on it to bring it up and it goes back to black. Need an update to fix the problem.
Greenwalkingcat's Review of KrogerReviewed on 7/25/18 4:59 AM
Because now the app won’t open. Crashes when you try to open it. Worse than useless.
NoeIIe's Review of KrogerReviewed on 7/25/18 4:44 AM
I used to love the Kroger app as it made it super easy to shop deals and look through coupons but with the latest update I can’t even launch the app. It closes out before even loading on the iPhone 7.
Keithkarma's Review of KrogerReviewed on 7/25/18 4:23 AM
Just updated the app today, and cannot get the app to open. Every time I try to open it, it crashes!!! Please fix it!!!!
Shopper202's Review of KrogerReviewed on 7/25/18 4:21 AM
Unable to open after last update. Please fix it soon. How long will this take. I am very unhappy!
dfn43's Review of KrogerReviewed on 7/25/18 4:18 AM
The new version will not stay open.
kristen kcile's Review of KrogerReviewed on 7/25/18 4:02 AM
Newest update makes it crash before it even opens !!! Please fix
Bad_Game_Sucks's Review of KrogerReviewed on 7/25/18 2:51 AM
Won’t open. Brilliant.
Vvvvvfeverrrrr's Review of KrogerReviewed on 7/25/18 2:50 AM
Can’t even open the app.
alexs895's Review of KrogerReviewed on 7/25/18 2:47 AM
Updated to most recent version of app on 7/24/18 from previous updated version. App immediately crashes upon opening.
Ubelluri's Review of KrogerReviewed on 7/25/18 2:47 AM
Well you really screwed the pooch with that last update. Can’t even open the app now without crashin my phone. App deleted, it’s back to Food City for me.
Jytx Texas's Review of KrogerReviewed on 7/25/18 2:46 AM
The app won’t open. It crashes as soon as I tap it. Please fix it!!
Stephlynng's Review of KrogerReviewed on 7/25/18 2:30 AM
Just installed latest update and app won't open now, just keeps crashing. Need to be able to change the icons on the main page. I don't use click list. I want to be able to see my shooing list without having to go to an additional menu. Also, need to bring back the function of being able to select your community rewards on the app. Forcing people to go to a website means many won't bother signing up, which may have been the intent when you removed it months ago.
PicLabLover!!!!'s Review of KrogerReviewed on 7/25/18 2:25 AM
On an iPhone 6s Plus with current OS. App now shuts down immediately upon launch. Fixed myself, had to uninstall and reinstall to get it to work.
MSLeach's Review of KrogerReviewed on 7/25/18 2:24 AM
Congratulations Kroger! You’ve managed to improve a working App so much that it no longer works at all! It won’t even open on my iPhone X! Shouldn’t someone in software development at least test the app before it’s released and screws everyone’s phone up?
PlanoCustomer's Review of KrogerReviewed on 7/25/18 2:17 AM
I can no longer access the application with the latest version 14.2. It crashes upon opening on both of my devices. Please fix it!
Cleaner989's Review of KrogerReviewed on 7/25/18 2:13 AM
App immediately crashes on iPhone 7 even after reboot.
Waltyga's Review of KrogerReviewed on 7/25/18 2:10 AM
Very annoying that I can’t scan my Kroger card at self- checkout when using the app or Kroger card in my iPhone wallet
dstew19279's Review of KrogerReviewed on 7/25/18 1:53 AM
This update turns a great app into an unusable app. I cannot use on my iPad 4 or mi iPhone X. Please fix!!!!!!!
MininTX's Review of KrogerReviewed on 7/25/18 1:26 AM
I cannot open the app with iPhone 6S. What happen? Please fix it.
1stAppRated's Review of KrogerReviewed on 7/25/18 12:43 AM
Please fix this, ASAP!!!
mjaxtc's Review of KrogerReviewed on 7/25/18 12:43 AM
Downloaded update app won’t know what’s going on.
PhilM29's Review of KrogerReviewed on 7/25/18 12:42 AM
The 7/24/18 update completely crashes!
Bellviswisen's Review of KrogerReviewed on 7/25/18 12:30 AM
New 14.2 won’t open.
Joeczyk's Review of KrogerReviewed on 7/25/18 12:08 AM
14.2 app update crashes every time when trying to open! Fix please
nobody JJ's Review of KrogerReviewed on 7/25/18 11:55 PM
I don’t know what the latest update did but my Kroger app will not open at all on my iPhone 6. I can’t even get my Kroger card number when shopping today! What did that last update do????!!!! It was great before this!
Beakboatgirl's Review of KrogerReviewed on 7/25/18 11:51 PM
July 2018 - Latest update does not work. It crashes before it even opens. I have an iPhone 6, but my iOS is up to date. Please make sure it works on the older phones. September 2017 - I loved the idea of an app with my grocery coupons and lists all in one place. When I first downloaded this it worked great. Then they changed the radio buttons on the list to swiping - HATE it! The app also started getting slow and glitchy at that point. Next, it started sort of locking up my phone if I left it in the foreground and shut the phone off. Touch ID takes several tries to actually open the phone and the home button doesn't bring up the password screen. Finally, it seems this latest update has killed the app entirely! Now I can't get it to open. Please, please fix this app! It would be very useful if it worked!!
ShLE4est's Review of KrogerReviewed on 7/25/18 11:39 PM
I can’t wait to try out ClickList again.
gmalee's Review of KrogerReviewed on 7/25/18 11:28 PM
So the week’s ad is full of great digital coupons. However I won’t be using them since the “upgrade “ no longer opens on my iPhone.
sjc1877's Review of KrogerReviewed on 7/25/18 11:24 PM
I use app every month to refill prescriptions and every once in a while to check ads. Today I tried to refill prescriptions, and as soon as app opened, it closed. This is the only app doing this. This is why I am giving 1 Star. Normally I would give it 5 but not today.
Pvbound's Review of KrogerReviewed on 7/25/18 11:03 PM
Thank you for the fix for the latest update. It seems to be working and I like the new features.
Bec11111111111111694932's Review of KrogerReviewed on 7/25/18 10:54 PM
Updated the app this morning and I can’t open it now. Just crashes every time it hits the home page. Please fix it!! I missed out on coupons today because I couldn’t get into it. :(
Uniblab99's Review of KrogerReviewed on 7/25/18 10:30 PM
New update causing app to crash.
Geo2121's Review of KrogerReviewed on 7/25/18 10:30 PM
Once again the clicklist still shows up even when you do not select them when sorting coupons. Please stop cramming the clicklist down my throat I do not want to use clicklist. And when I have only a little time to select coupons before checking out only to find I selected a clicklist coupon and did not get them amount off the item I thought I was going to. It’s a easy fix by a programmer let’s fix this ASAP!
Chggvffdtyjcfhb's Review of KrogerReviewed on 7/24/18 9:41 PM
You guys are way behind the times even the mom-and-pop shops have Apple Pay what is up with the Kroger Co. it does not cost any money to upgrade your system. So let’s upgrade it. Now the app crashes trying to open it. If this is how you guys do business you might as well go out of business.
Marshallgrads's Review of KrogerReviewed on 7/24/18 9:39 PM
The Kroger app has always been the slowest app I have on my phone. As of 7/24/2018, this is still the worst performing app on my iPhone. The number of times it crashes or does not work or is just horribly slow exceeds all the other 37 apps I have put together. Is it really that hard to write code that is not bloated?
TacoCabanaLover's Review of KrogerReviewed on 7/24/18 9:35 PM
When I attempt to open the app, it doesn’t. It automatically closes, and I just recently update to the latest “tweak”.🙄
jdw823's Review of KrogerReviewed on 7/24/18 9:31 PM
What happened? Now the app won’t even open!! And fix the filter option! I don’t want to see click list items when they aren’t selected!! Or any item...
pck3774's Review of KrogerReviewed on 7/24/18 9:13 PM
I would have given 1 more star but since the latest and greatest update the app will not even open!
Jester66joker's Review of KrogerReviewed on 7/24/18 9:11 PM
New update and now your app doesn’t open. Pretty disappointed.
Travis.Q's Review of KrogerReviewed on 7/24/18 11:54 PM
Updated to version 14.2 on July 24. The app fails to load. The opening screen comes up, but then app crashes back to iPhone home screen. Kroger, stop updating your app so much! Simple issues such as this are likely to disappear.
313 native's Review of KrogerReviewed on 7/24/18 11:50 PM
I updated the Kroger app a few moments ago and am not able to access it because it crashes as soon as I click on it. Please fix it ASAP!!! I rely on this app for my digital coupons!!!
goodtwogo's Review of KrogerReviewed on 7/24/18 11:22 PM
What did you do to this app? Updated the app and it won’t open at all.
rustypivot's Review of KrogerReviewed on 7/24/18 11:16 PM
Crashes immediately upon opening. Please fix
OrgHeaven's Review of KrogerReviewed on 7/24/18 10:53 PM
Your most recent update that the old version of this app required me to download doesn’t work. It just crashes upon launch. Very disappointed.
quinnsgrandma's Review of KrogerReviewed on 7/24/18 10:53 PM
Since I updated-no ap!!!!
Don1125's Review of KrogerReviewed on 7/24/18 10:47 PM
OK Kroger when are you going to fix your App. It has crashed and burned.
xxxxeroj's Review of KrogerReviewed on 7/24/18 10:47 PM
Open app and it just closes every time!!should never update the app!
Lfrhimes's Review of KrogerReviewed on 7/24/18 10:32 PM
Just updated and now the app won’t open. Please fix! Thanks.
Peggyree's Review of KrogerReviewed on 7/24/18 10:32 PM
I used this app weekly and now after the update it won’t open. Help!!!
Piccolina2.0's Review of KrogerReviewed on 7/2/18 7:55 PM
Easy to use but can be frustrating as it crashes and often loses your order.
HDDoc's Review of KrogerReviewed on 7/2/18 6:42 PM
iPad app forces to update then there is no option to in App Store. I'll shop elsewhere.
wgwv's Review of KrogerReviewed on 7/2/18 5:26 PM
Click list is the best thing Kroger ever brought to our town. It’s a life saver. The entire click list crew is amazing.
dnufer43's Review of KrogerReviewed on 7/2/18 4:37 AM
I have been using this app for multiple years and enjoying it's results greatly. Now Kroger thinks I need to spend additional money to upgrade to a new device simply because their ignorant programmers aren't capable of writing an app that will accommodate older devices that still work just fine. I don't know if I can submit this with no rating, but if I can't, the one star rating is really a giant zero, just like the programming idiots who are so lame they can't write an inclusive app. Buh, bye Kroger.
BethinTN408's Review of KrogerReviewed on 7/2/18 3:24 AM
The recent upgrade Kroger did to the app no longer works on my IPad or IPhone. It doesn't work unless you're operating 10.0.0 iOS or higher. Apple is showing my software is up to date at 9.3.5. Someone needs to fix this right away! Is there a way to get the old version back??
StacyOT's Review of KrogerReviewed on 7/2/18 2:45 AM
For a working mom and wife who loves to cook, this is a dream come true! I LOVE it! Simple and effective!
Not an old iPad's Review of KrogerReviewed on 7/2/18 2:08 AM
App will not work on my iPad, says I need to "upgrade". My iPad isn't THAT old.....frustrated.
krmawi's Review of KrogerReviewed on 7/2/18 1:21 AM
It’s difficult to find anything on this app. Ive also noticed there are several items that I buy in-store, but they aren’t listed on the app. Like my husband’s favorite ice cream. I always buy a certain brand and flavor at the store, but cannot locate it anywhere on the app. I have searched with every available option, and worded my search in many ways, all with no success. The previous version of this app, in my opinion, was much better.
impulsive mama's Review of KrogerReviewed on 7/2/18 1:04 PM
Just tried the click list and it was super easy and fast and not browsing the aisle saved me $$$$ as I tend to impulse buy stuff I don not need so I’m sold on this feature
Phet210's Review of KrogerReviewed on 7/2/18 12:46 AM
This app could be better but you need lots of patience to use. You have to be very specific when shopping.
jerrytab's Review of KrogerReviewed on 7/2/18 10:35 PM
Keeps go back and saying have to update when I press open
Kashmirmirkat's Review of KrogerReviewed on 7/2/18 10:22 AM
The new upgrade to this app does not support any iOS format below 10.0. That leaves out all of us with slightly older iPads, that will not upgrade above the 9.x format. So if your Kroger app stopped working, that is probably the reason why. Should I buy a new iPad just to support the Kroger app? Not likely.
sch11midt's Review of KrogerReviewed on 7/16/18 4:53 AM
Absolutely wonderful app! Only thing I would fix is when you add an item to your shopping list, any digital coupons associated with that item should be added also.
MaryAnn6850's Review of KrogerReviewed on 7/16/18 4:05 PM
I am unable to get any coupons today and was told that I needed to delete app and reinstall it and I did and now I can’t get anything!! I’ve used the app since it started and if I don’t get it fixed I will change my shopping place.
BC##'s Review of KrogerReviewed on 7/16/18 3:43 PM
I love this service so much!!! So easy to order and even easier to just drive up to the store and they bring it to your vehicle. Love !!!
Hpolinovski's Review of KrogerReviewed on 7/16/18 3:40 PM
I’ve have this app for a month attempting weekly to log in to use it with my local Mariano’s, but the app only crashes and restarts each time you try.
unhappy at Rittenhouse's Review of KrogerReviewed on 7/16/18 3:37 PM
Why is it that every time I add sale items they do not post to the cart. They say unavailable. So I go to the store and they are in stock? If this is not fixed, I will discontinue using Clicklist. Please advise!
Jen1717171717172717's Review of KrogerReviewed on 7/16/18 12:44 AM
I wish deli meats and cheeses allowed half pound purchases. I often need 1.5 lbs for my family.
Pammie12's Review of KrogerReviewed on 7/15/18 9:46 PM
The only problem I have ordering is sometimes the sale items do not come up. Supposed to be fresh blueberries for 1.99 a pack could not find on website. Also would like to be able to add to order within an hour after placing order. When you forget something can’t add to ordere
Cindy2253's Review of KrogerReviewed on 7/15/18 7:38 PM
When I download my digital coupons, I make sure to not have the “click-list only” offers selected because I do not use click-list. However they keep showing up. It’s super annoying to see a super good coupons but have it only be available for click-list.
Vanlare's Review of KrogerReviewed on 7/15/18 5:39 PM
Why can’t the sale items give an option to add to list AND add to cart. I must be missing something. Also would like it to be easier to add things I forgot. Thanks, Lori Gach-Hester
zfleezie's Review of KrogerReviewed on 7/15/18 5:09 PM
Would be nice if coupons were grouped to the item so you dont have to search through coupons
AbbyEsquivel's Review of KrogerReviewed on 7/15/18 4:58 PM
Love that Krogers is so awesome providing this service. Xoxo
Mummom's Review of KrogerReviewed on 7/15/18 3:31 PM
I love that I can look through the ad, look through my fridge and pantry and get everything I want without worrying I forgot something or getting something I already have 2 of at home! Saves me time and frustration! Love it!!
JillyR23's Review of KrogerReviewed on 7/15/18 3:31 PM
Had to try 4 times to check out as the App kept stating they were having technical difficulty. Finally when able to check out the time I had initially reserved was gone and now have to pick up 2 hours later.
Tiger Lily 7's Review of KrogerReviewed on 7/15/18 3:21 PM
I used this app for a very long time. Not everyone has iOS 10 or later. You are losing loyal customers because we are not able to get the app to open on older IPads.
MomTLW's Review of KrogerReviewed on 7/15/18 3:05 PM
I found it a little difficult to shop. I did not see where I could just shop by category. I had to do search to find the items or categories I wanted. I did like the fact that coupons are applied and that you can choose no substitutions.
TheSandySand's Review of KrogerReviewed on 7/15/18 2:28 PM
I have only used clicklist two times but I love it although I don’t know if you can save items you want to use each time. Is there somewhere you have a tutorial? I love being able to pick it up and the staff is exceptional that brings the groceries to your car. So polite and courteous.
Josephlucas's Review of KrogerReviewed on 7/15/18 1:14 PM
I just wanted to find if the store had one item, and it forced me to sign up for an account just to do a search. This app is customer hostile.
Chinjillavanilla's Review of KrogerReviewed on 7/15/18 10:00 PM
Digital coupons load almost instantly. Ap is well organized and responsive. Perfect.
UberCatWoman's Review of KrogerReviewed on 7/14/18 9:36 PM
Among many other things, why doesn’t the Kroger app support Touch ID?
Bizznack's Review of KrogerReviewed on 7/14/18 5:43 PM
So happy ClickList is now accessible thru the app!!
brooklyngirl67's Review of KrogerReviewed on 7/14/18 5:12 PM
The online shopping was great it saves time and I did not even have to leave my car Awesome job Kroger
Opi fanatic's Review of KrogerReviewed on 7/14/18 4:31 PM
I can't use the app at all since it only works with iOS 10!!! 😡😡😡 I have an older phone. Useless!!!
Quirky mama's Review of KrogerReviewed on 7/14/18 4:17 PM
Overall the Kroger grocery app is good. One huge plus is that it is easy to add coupons and then immediately see the matching products that it applies to and add them to your online cart. Biggest weakness is that when you are using it to order online, you can’t just browse a category. This is especially frustrating for produce and meat. Often times I want to see what is on sale in those categories and then make my selections from those items—hard to do in the app!
alphasig7's Review of KrogerReviewed on 7/14/18 3:21 AM
Walmart’s app is a lot better. Kroger’s app has glitches & has lost my order multiple times. It constantly says it’s experiencing technical difficulties. Quit being cheap & invest in a better app. Walmart has free pick up plus their app works 1000 times better.
KLAriail's Review of KrogerReviewed on 7/14/18 1:53 PM
Not very user friendly. Can’t sort items by department, like produce, meat, etc. if you can I can’t find how. Also get several error messages every time I use the app, even though I have the most current update.
Adroittamil's Review of KrogerReviewed on 7/14/18 12:00 AM
It’s been a month I am able to launch this app successfully! For the past 2 updates even when you launch the app it’s crashes out.
Drikwah's Review of KrogerReviewed on 7/14/18 11:26 PM
Saving me time. Good quality service.
kroger 2018's Review of KrogerReviewed on 7/13/18 6:15 PM
Website not so easy but love the idea. Pick up and the products they picked are just as great as doing it yourself.
hhh44duke's Review of KrogerReviewed on 7/13/18 5:54 PM
I like the app but when doing the click list and shopping, I wish there were other sorting options other than relevance or alphabetical. It would be nice to have the option to sort by price (low to high) as well
rmw*'s Review of KrogerReviewed on 7/13/18 5:48 PM
The new “featured” products is really annoying when trying to find items you want while searching to create a grocery list. It discourages me to try new products and turns me off to shopping at Kroger.
sassygwin14's Review of KrogerReviewed on 7/13/18 2:28 PM
Would love to see most recent purchases back on the app.
berry tw's Review of KrogerReviewed on 7/13/18 2:01 AM
Your app could be easier to use. Walmart’s is very easy.
Kathidod's Review of KrogerReviewed on 7/13/18 1:12 AM
Since the latest update I have been unable to access my Kroger app. It has a few bugs before the update, now it is worthless.
Guti-'s Review of KrogerReviewed on 7/13/18 12:49 AM
I don’t know when I am choosing my items if I am going to get it. I go through and pick the coupons but the items do not move into my cart??
suepom16's Review of KrogerReviewed on 7/13/18 12:12 AM
Not very user friendly when trying to order a Click List or find the grocery list
Jerirose's Review of KrogerReviewed on 7/13/18 11:46 AM
The click list features are horribly in-user friendly. Having to type in each item you want does not make for great shopping. If I make a typical list it should be available to put in my cart.
ericgmoskowitz's Review of KrogerReviewed on 7/12/18 6:50 PM
I miss features that were previously available and which no longer appear to be. I’m referring to being able to customize which shortcuts appear at the bottom of the app and being able to see past purchases.
EvyG727's Review of KrogerReviewed on 7/12/18 3:31 PM
I am the Caregiver for my elderly parent and cannot get out of the house. This service has been invaluable to me, helping to ensure that I get the brands and products we prefer, quickly and easily. Allowing me to send other family members to easily pick up prepaid orders and bring them to me. I just used the last of my FREE PICKUP orders but will gladly pay the nominal service fee on future orders. Thank you Kroger!
BusyMamaHTX's Review of KrogerReviewed on 7/11/18 5:34 PM
Some people don’t like advertising being geared to them but I think it makes my shopping experience easier. Would be nice if you could add things from your shopping list to your cart. Not all items but those I select.
lmevie's Review of KrogerReviewed on 7/10/18 7:41 PM
Great service easy to follow! Would only say I wish you could view ingredients of each product and be able to apply gift cards to any orders including curbside.
LaKeshaWan's Review of KrogerReviewed on 7/10/18 6:06 AM
Being a busy mom, teacher and Pastor leaves me little time to grocery shop. With KROGER, I can lay in bed, tap my list, schedule and pick up everything I need ( and nothing that I didn’t) and promptly keep going with my to-do list. This is such a time saver for me! Love it!!!
VladimirRyall's Review of KrogerReviewed on 7/10/18 4:40 AM
Fingerprint used to work in the Pharmacy section but no longer. Works on almost all my other apps.
Mrs King Grimes's Review of KrogerReviewed on 7/10/18 2:24 AM
I was a bit confused on how to start. I’m new at this however and once I realized I had to type in what I was looking for, it became simple.
xrystdhkhgh's Review of KrogerReviewed on 7/10/18 2:05 PM
When you have a sick child or unable to walk around the store, the ClickList feature is a lifesaver. Thank you.
Queen9540's Review of KrogerReviewed on 7/10/18 12:23 AM
I place the order and my husband picks it up. No more spending time looking for the brands that I need and he doesn’t forget anything.
goodlookinmama1's Review of KrogerReviewed on 7/1/18 7:30 PM
Worthless!! I just updated the ap and it is now awful! I called customer service and they confirmed. I can no longer put items in my cart from previous orders. So, I basically have to rebuild my trip each time. Now the ap encourages the List to cart feature—- but that function stinks! Most items that go on my list won’t convert to the cart. I have used this ap weekly for months for my family of 5. There is so much competition out there for curb side or delivered groceries-I guess I have to go elsewhere! I liked Kroger but I can’t spend time rebuilding my cart each week. Boo!
TN Weather Buff's Review of KrogerReviewed on 7/1/18 6:44 PM
We love this service and the app is pretty good, with the exception of item recognition; it seems that being more general in describing something is actually easier than being specific. It’s an area for improvement, but overall, great app and service!
krofer1's Review of KrogerReviewed on 7/1/18 5:51 PM
This app is difficult to learn. Weekly ad items don’t carry over to cart. Lots of steps that seems unnecessary compared to other grocery apps
Hazelddog's Review of KrogerReviewed on 7/1/18 5:32 PM
Many times I get an email offering a free item for click list. When I try to order the item is not listed. So, there is a useless coupon in my inbox. I called the customer service line and after waiting on hold and answering the same questions repeatedly, I was told to place my order for the next day, then call back and they would call the store and tel them to add it. Seriously? I’d already spent 20 minutes on the phone to use their “ convenient” service. The idea of click list is to save time and reduce hassle- you have a long way to Kroger’s.
LAC83's Review of KrogerReviewed on 7/1/18 5:32 PM
Something has happened to this app that makes it to where I can’t complete my click list order for pickup. Every time I try to enter my password and place order it gives me an error message saying “experiencing technical difficulties...” this has been going on for months. Very frustrating.
jkekc's Review of KrogerReviewed on 7/1/18 5:27 PM
App is great except when it crashes. It crashed twice while I was putting in a click list order. Nothing was lost, so that’s good. I like that you can add things to the cart from the coupons and that it shows you exactly which products go with each coupon.
Carlaguise's Review of KrogerReviewed on 7/1/18 4:31 PM
Can't use the app on my phone anymore... Thanks alot
klklklkklkklkkllkk's Review of KrogerReviewed on 7/1/18 3:43 PM
I received a message that I changed my store at chicken from the meat counter was not available. I did not change my store location and as of last week chicken was available there Clicklist on the mobile app is not as easy as using the computer.
CJ Salas's Review of KrogerReviewed on 7/1/18 3:36 AM
I’ve loved EVERYTHING about Kroger until recently, I’ve gotten a lot of “sorry we are experiencing technical issues” when I try to submit my order. This website or app is really frustrating when you’re attempting to place an order. I still love the quality in the food and their customer service but please fix this Kroger!!
Nan's a Fan's Review of KrogerReviewed on 7/1/18 3:27 AM
Kroger’s Click List is making my life so much easier! I no longer dread grocery shopping.
Kodeman3's Review of KrogerReviewed on 7/1/18 2:37 AM
Very pleased. User interface is very easy to use, coupons, ads, and search functions work excellent. Great app!
kiiinsss's Review of KrogerReviewed on 7/1/18 2:02 PM
So thankful for this, I have a 2yo & this service makes it super easy! Thank you Kroger!
Pdp55's Review of KrogerReviewed on 7/1/18 1:54 AM
I cannot load the new app on my iPad and the old app will not work so basically I'm screwed thanks Kroger's
don't have a Nickname66's Review of KrogerReviewed on 6/9/18 9:47 PM
Are you kidding? A password for a supermarket card? So tired of jumping through e-hoops to get discounts.
Lapis•Lazuli's Review of KrogerReviewed on 6/9/18 7:31 AM
I haven’t been able to use the shopping list feature for several months, there’s always either “an error in processing this request” or my shopping list gets totally deleted. I haven’t seen any other reviews with this issue, maybe it’s just me. Other than those issues it’s a good app, it would be nice to be able to make a shopping list without it being deleted.
Kwood102986's Review of KrogerReviewed on 6/9/18 6:26 PM
First off, I love this offering. With 4 small kids...grocery shopping just seems stressful. I save money by not shopping the store and buying unnecessary items. With that being said, I also use Wal-Mart grocery pickup and their app is a lot more user friendly. I feel like the ClickList weekly ad option could be more streamlined to add items to the cart more efficiently. Other than that, I’m a fan but the app could really use some work.
Jeca K's Review of KrogerReviewed on 6/9/18 2:13 PM
Kroger stores and the Kroger app would be much better if Apple Pay and Android Pay were accepted.
QuixoticFuse's Review of KrogerReviewed on 6/9/18 1:04 PM
No apparent way to take something and move it to my click list cart from a weekly add that gets added to my shopping list
The Nun with a Husband..'s Review of KrogerReviewed on 6/9/18 12:34 PM
The app will not accept my ID information. I called the customer service phone number and when I finally got someone on the line she said what I was entering should work, but it wasn’t so she had no help for me. So I took it to the store to make sure everything I was entering was correct. It was correct but the customer service rep couldn’t get me signed in either, so we just got a new card number. Fast forward a year, that card number stopped working in the app, so we created a new card number. This morning that card number is somehow not register with my last name as well.. I’m annoyed. IF the app decides to work then it’s worth it, but since it’s of no use to me and I dare not call customer service again and I don’t feel like deal with customer service in person. So I’ll figure out another shopping solution.
LaZettaD's Review of KrogerReviewed on 6/9/18 12:33 PM
What I love most about Kroger is their brands. I have never been disappointed. The Kroger brands are just as good or better than the popular brand of items.
drcrucian's Review of KrogerReviewed on 6/9/18 11:47 PM
Saves me loads of time!! Plan errands around pickup and everything I NEED is in back without me Wondering around store looking! (Well worth $4.95) I save time/money by getting Only my list! I Love CLickList🤑👍🏽👍🏽👍🏽✌🏽😍💃🏾💃🏾
Looloobutler79's Review of KrogerReviewed on 6/8/18 5:38 PM
The app has been awesome until the last couple of weeks. Now I can’t do my receipt survey and it keeps crashing.
Echel0narmy11's Review of KrogerReviewed on 6/8/18 5:28 PM
After entering my information into the sign in screen, it asks me to select my preferred Kroger store. This brings me to a pop-up showing an image of “Kroger” with 2 options: “No, thank you” and “View in App Store”. Uhh... I’m using the Kroger app? And neither option does anything. Can’t sign in without selecting a preferred store, and can’t select a preferred store in order to sign in. Two thumbs way down.
kort1219's Review of KrogerReviewed on 6/8/18 3:29 AM
Easy to use- one of the best apps I’ve used. I like that u can see coupons associated with searched items. Also like that coupons show the products they are for. - sometimes it glitches and that’s annoying- but to be fair nothing is perfect!
11RockStar11's Review of KrogerReviewed on 6/8/18 2:48 PM
The app is mostly self explanatory. The biggest frustrating that I had is that I could not add all items from shopping list to the click list or cart all at once. I had to individually enter each item and then hit cart.
Tpsaf's Review of KrogerReviewed on 6/8/18 2:43 AM
I love Kroger click list!!! It’s easy fast .. saves me time !!!
Khinms's Review of KrogerReviewed on 6/8/18 1:47 PM
Before the latest update, I was able to move Shopping List to the bar at the bottom of the Home Screen. This is the feature I use most, and now I have to go through More... to get there! Indeed, you have to go through extra clicks throughout the app to add to the Shopping List INSTEAD of the Clicklist. Most of us go shopping a lot more than we use Clicklist.
AgBrut07's Review of KrogerReviewed on 6/8/18 11:17 PM
What’s the deal with the app crashing and deleting the entire cart??? Luckily Wal Mart is opening near us soon.
Be momma's Review of KrogerReviewed on 6/7/18 2:13 PM
I had to try 3 times to get the app to recognize that I was close to a click list store. I had to delete and reinstall the app twice.
Zohoe73's Review of KrogerReviewed on 6/7/18 12:49 PM
I downloaded this app for one reason only and that was to be able to add my plus card to get extra fuel discount coupons. But having tried numerous times, uninstalling and reinstalling the app, changing my email address, and even spending 15 minutes on the phone with customer support I could not get the app to register my card… Nor even create a new card number for me. This app does not work for anything worthwhile.
Donna by's Review of KrogerReviewed on 6/6/18 8:08 PM
That I have purchased in the store but cannot get through Click list For example: Los Delicias chips Diced prosciutto Ian’s Gluten free panko unseasoned
ttamew's Review of KrogerReviewed on 6/6/18 7:06 PM
I wish there were categories for adding items to cart.
PattyE1's Review of KrogerReviewed on 6/6/18 11:00 AM
I use this app constantly to prepare my shopping trip. For the past few days the app has been crashing on my iPad. Maybe my iPad is too old or not enough memory? Not cool. Kroger is my favorite place to shop and I can't afford to buy a new one!
Jrg1235678's Review of KrogerReviewed on 6/6/18 10:55 PM
I have used a Kroger app for over a year and a half and I’ve loved it. It’s so easy to find items in the store and make sure you remember everything. But with the latest update you cannot edit the quick search at the bottom of the app like he used to. Now they cram what they want in your your quick search and make you look for what you really want.
sugarlandprncss's Review of KrogerReviewed on 6/6/18 10:55 PM
Still I unsatisfied with the app. Departmental/category search through app was taken several updates ago, and now pending purchases are only available? Being able to view past purchases through my account assists in finding those items that we want or don’t. You’ve taken away another very useful tool. Crappy update. This little bit tidbit of information below from the developer does not work anymore since they have had several updates. Outdated information.
UD.DD's Review of KrogerReviewed on 6/30/18 9:19 AM
I am unable to open this app on my older IPad. It forces an update. When I delete app then reload, it gives me an option to download the older version. However, it will not open, and requires an update. I am removing app and will use my android from now on. I preferred the IPad version.
2gs2gs's Review of KrogerReviewed on 6/30/18 4:46 PM
I've used the app for years to add my digital coupons and review the weekly ad. For over a week, I've not been able to open the app. The system days to upgrade, but when I try to upgrade, I get an error message " app not available". I need to do my digital coupons!
cmgriffith's Review of KrogerReviewed on 6/30/18 4:20 PM
I love the convenience of clicklist with a busy schedule and 3 kids! I used the Newport location first and then switched to Cold Spring. At this location I always seem to have substitutions which I never had at Newport. It’s frustrating sometimes when I need items for a meal and then don’t get them with my order.
Tiredoldhag1967's Review of KrogerReviewed on 6/30/18 4:10 AM
I can’t put the sale items in the meat department I my cart.
NewMejerCust's Review of KrogerReviewed on 6/30/18 4:08 AM
Why did you just dump every one of your customers that are limited to iOS 9, just so you could do a few "minor tweaks" and fixes? Do I now have to buy a new $700 iPad just so I can save $.60 on a bag of apples?
crabtree1432's Review of KrogerReviewed on 6/30/18 3:39 PM
Always a pleasant experience
mysoulishome's Review of KrogerReviewed on 6/30/18 12:22 PM
Unnecessarily large at 90+ MB. UI is a little convoluted. I use it to refill prescriptions.
whi knows's Review of KrogerReviewed on 6/29/18 7:58 AM
I have been unable to update your new app. I wanted several items from Kroger, but won’t be buying them now.
Dametrey's Review of KrogerReviewed on 6/29/18 5:01 PM
I agreed with another’s, view point. After the update you can’ t get on, to look or order using coupons. Bummer.
News4dt's Review of KrogerReviewed on 6/29/18 4:29 PM
I fired up the Kroger app this morning to find it "no longer supports" my iPad. That makes it useless to me. IF I can still use it on my phone, I may make LIMITED use of it, but for now, I must delete it, and that makes me more than a little upset.
KK Misstakay's Review of KrogerReviewed on 6/29/18 4:01 PM
First time using the app and I experienced a lot of glitches, often getting a pop up message about technical difficulties. The search apparatus doesn’t seem to work as well either. On the Walmart app I can search very specifically but in Kroger app it only found things if I did a broad search. Also this app doesn’t do the location option when going to pick up. Walmart app uses gps to locate your car and note when you arrive when you arrive.
Retired employee's Review of KrogerReviewed on 6/29/18 3:36 PM
Search fresh strawberries, I get nothing. Need to get a higher quality of fresh produce. Also watch the dates on produce.
Flower_monkey's Review of KrogerReviewed on 6/29/18 3:33 PM
All of a sudden when I did this update, everything glitches! Please fix!!!
Nytmoon's Review of KrogerReviewed on 6/29/18 3:22 PM
Update has ruined this app it no longer works on my phone. It won't support older phones.
Hunnye's Review of KrogerReviewed on 6/29/18 3:12 PM
It took me almost an hr to check out because of technical difficulties your website stated it was having.
jb kroger's Review of KrogerReviewed on 6/29/18 2:57 PM
Why doesn’t the clicklist filter work on coupon filtering still?! It works if you just select clicklist only, but try to exclude clicklist only from your filter and those coupons still show up. Would like to be able to filter those out please.
ccmccoy's Review of KrogerReviewed on 6/29/18 2:28 PM
I downloaded the Kroger app on my iPhone and every time I go to the Green Hills Kroger my Kroger app does not work. I cannot look for new coupons nor search for coupons. The Kroger rep says iPhones do not work at this Kroger. Please correct this problem.
4EvrRedsfan's Review of KrogerReviewed on 6/29/18 2:08 PM
I have used this app regularly but hate that I can only store 147 coupons when there are over 500 available. Also the app is very iffy lately. Many times it "has encountered a problem" making it impossible to use.🙁
AliPaigeF's Review of KrogerReviewed on 6/29/18 1:51 PM
Since the new update my app isn’t working. I hope this gets fixed soon.
Webubbabubba's Review of KrogerReviewed on 6/29/18 12:59 PM
Had to hunt for my shopping list on app yesterday. But when I went to “cart” a great coupon that I had accidentally added before realizing it was clicklist only WAS in there. Apparently cart is for clicklist now. Along with good coupons. Emailed and complained that most here in flyover country actually go to the store themselves. That I was a preferred customer, but our area is growing by leaps and bounds and they had recently open a bright shiny new Publix (which has done very good at price matching Kroger) that was closer to my house, much easier traffic wise and carried the things I had hammered in all 3 local Kroger’s that I still had to go to Publix for because they did not carry them. And was was informed that cart had always been for clicklist !?? Cheaper to keep an old customer than to get new ones, folks.
rglvsss's Review of KrogerReviewed on 6/29/18 12:06 AM
The new app is terrible. Go back to the original ClickList app.
gigigigimmmm's Review of KrogerReviewed on 6/29/18 12:02 PM
Fix the Touch ID!!!!
Brony for life's Review of KrogerReviewed on 6/29/18 11:04 PM
We’ve been using clicklist for a while and I’ve always been able to go and look and see what my mom bought but I can’t do that anymore or at least I don’t see where I can. I’d like to be able to do that
Jeca K's Review of KrogerReviewed on 6/28/18 6:03 AM
Kroger stores and the Kroger app would be much better if Apple Pay were accepted in the app and in stores.
Katy high school's Review of KrogerReviewed on 6/28/18 6:02 PM
Bring search by department back
Clamball's Review of KrogerReviewed on 6/28/18 5:56 PM
Horrible. Start accepting Apple Pay.
Roadkill35's Review of KrogerReviewed on 6/28/18 5:53 PM
It would be great if scanning the UPC would bring up available coupons, like it does for the Target app.
T Gibbons's Review of KrogerReviewed on 6/28/18 4:54 PM
The website was ridiculously slow. And it wouldn’t take my credit card unless I used both my first and last name on the first name space.
WaterRelax's Review of KrogerReviewed on 6/28/18 3:53 PM
6/28/18 update - I can now log into the app with an iPhone 5s! It has taken over 4 months for them to fix the app. (The length of time it took to make this Fix had me very concerned with Kroger's technical team and IT security, thus the 4 stars.) 2/20/18 update - I have reset my password twice and in an effort to log in on the app. I've restarted the app. No success - I can only log in through the website. The web version is terrible for searching for coupons. I almost took my business elsewhere - and would have had I not already been in the store when I realized how bad the issues were. I still don't like the coupon sizes and the amount of time it takes to scroll through on the app. But this latest issue is by far the worst. Kroger, this issue has been going on for a few days now, please fix your communication issues between the website and the app. You'll drive people away quickly - there's too much competition out there for people to stick around with this level of issues. . . The latest version of the app makes all of the coupons huge. So, it takes a lot more time to scroll through the list of coupons. When selecting the list of coupons you have, it's very hard to skim them now. Very impractical. . . . Perhaps create a version where people could see it either way? Large coupons if you need that to read and small for skimming.
kevendsmith's Review of KrogerReviewed on 6/28/18 1:36 PM
Need to update my address and information where do I go on the app to do it I do not see it anywhere need to put update profile information on app so you can update your address and phone number and stuff and change the location of what store you shop at
MstrMike's Review of KrogerReviewed on 6/28/18 1:21 PM
Why would you make older versions of the app useless? Lots of your shoppers use the app on older devices that are now locked out. Kill the bugs, don't break the app.
chammontree's Review of KrogerReviewed on 6/28/18 1:04 PM
I would love to be able to scan an item’s barcode to see if there is a coupon for it. As I’m placing items in my cart, I like to search for coupons but it becomes time consuming to scroll through the coupons.
Cindi Hopper's Review of KrogerReviewed on 6/28/18 11:20 AM
I LOVE ClickList!!! What a blessing for me since Being diagnosed with MS 15 years ago. Walking in the grocery store for hours isn’t an option for me anymore. ClickList is allowing me to continue some sort of normalcy in my ever changing world. Thanks Kroger!!
jlkjsk's Review of KrogerReviewed on 6/28/18 11:15 PM
Need a better way to apply my paper coupons to my order on line some time of scanning thing on the app
sugarlandprncss's Review of KrogerReviewed on 6/28/18 10:41 PM
Still I unsatisfied with the app. Departmental/category search through app was taken several updates ago, and now pending purchases are only available? Being able to view past purchases through my account assists in finding those items that we want or don’t. You’ve taken away another very useful tool. Crappy update. This little bit tidbit of information below from the developer does not work anymore since they have had several updates. Outdated information.
Asrmalia's Review of KrogerReviewed on 6/27/18 9:57 PM
I recently just used the clicklist pickup option and I love the idea. They even offer 3 free pickups for new people. The only thing is I wish I could insert my paper coupons before checking out of the app to place my order. When I picked up the items I was thinking they brought out a scanner to scan paper coupons but I actually had to let him know I had paper coupons as well. He was really nice but I felt bad about him having to go back in the store to scan them and come back out to give me my new receipt. If Kroger sends the customer paper coupons specifically for their store, they should figure a way to use those coupons with their clicklist checkout.
Tomsteph0519's Review of KrogerReviewed on 6/27/18 6:37 PM
I love the app I just wish items could be moved from the list to the cart.
thrhgidgn's Review of KrogerReviewed on 6/27/18 6:14 PM
Wondering why I was charged to download update???
urjoke's Review of KrogerReviewed on 6/27/18 2:40 PM
I do not want to be bothered with pick-up app Why can’t I by pass this inconvenience
Murraymom's Review of KrogerReviewed on 6/27/18 1:33 PM
Every time I’ve tried to use the app is says “we are experiencing technical difficulties. Try again at a later time”. This app does not work
Mr_Pyrite's Review of KrogerReviewed on 6/27/18 1:28 PM
Great app, not quite perfect yet. When hunting for digital coupons you can select certain categories. Here’s the issue... if a coupon falls under more than one category it still shows up. Example: I don’t need baby items and yet if I want to quickly sort through any coupons about to expire soon, and choose that category as an option, any baby item coupons about to expire show up even though I never choose the baby item category. Same problem with clicklist items. They fall into multiple categories so it’s nearly impossible to remove them from the other coupons when sorting. Please work on this issue, pretty please!
badreviewofnicknamepart's Review of KrogerReviewed on 6/27/18 12:58 PM
Seems to be a lot of technical difficulties lately when adding coupons & placing clicklist order. Hope it gets worked out soon. Very frustrating
MissEdwina's Review of KrogerReviewed on 6/27/18 12:22 AM
I love the service I get from all the Kroger click list staff. They are always very friendly and make every effort to make my order right. I only wish the app was a little more user friendly, for example when loading a coupon on your card there should be an option to add it to you cart. Also I can't find anywhere an option to add items from my shopping list to my cart.
lovemycats13's Review of KrogerReviewed on 6/27/18 10:27 PM
I searched for a product and noticed that the search results seemed less relevant than before the update. I searched “pie” but was seeing protein bars, breakfast items, etc. A closer look revealed that these random products were “Featured”; aka, paid promotions. Multiple advertisements in my search results? How tacky of Kroger. Revenue should come from PRODUCT SALES, not selling customers’ eyeballs to companies without permission. Will be deleting this app.
River girl 007's Review of KrogerReviewed on 6/26/18 7:23 PM
What a wonderful blessing to have this available awesome service.During my injury unable to walk or lift more than a pound this has been easy as can be placing by orders and having it brought out. Thank You Kroger!!!! My New Hero !!!!
Sad4444's Review of KrogerReviewed on 6/26/18 6:14 PM
This app crashes on every order. It’s incredibly frustrating to go thru adding everything to your cart to then be denied signing in or payment. I am about to give up because I don’t have the time to place every order 2 or 3 times. Yes I’ve contacted support and if they respond it’s a week or more later which doesn’t help
Rmatt1234's Review of KrogerReviewed on 6/26/18 5:57 PM
My only complaint is that you can’t add items from your list directly to your cart. Or from the ads to cart. I browse the adds, and add items to my list from the ads, but then I have to go and look up each item to add it to my cart. Too much back and forth.
Disappointed shopping addict's Review of KrogerReviewed on 6/26/18 4:04 AM
No produce.not everything shows in search. Feels like limited selection
rhondas list's Review of KrogerReviewed on 6/26/18 3:26 PM
BigJockShawn's Review of KrogerReviewed on 6/26/18 1:14 AM
What happened to the home delivery part , it’s just gone it was in the receipt part and it’s gone. Now I have to go to the website and order.
ElGordo666's Review of KrogerReviewed on 6/26/18 12:48 AM
I can’t even get this app to remember my local store, even with location services turned on. Worthless.
AJB7911's Review of KrogerReviewed on 6/26/18 12:27 AM
App is great! Love the coupons! I wish that I could read the ingredients on the items but not all items have photos of ingredients and when they do, you usually can’t zoom in enough to read them.
CMxUSAxLCCP's Review of KrogerReviewed on 6/26/18 11:33 PM
Yep. That’s pretty much all there is too it! You can go to the store, get some good deal’s!
KYHawg's Review of KrogerReviewed on 6/26/18 10:38 PM
I shop Kroger several times a week. Biggest issue is when I customize coupon settings to remove categories they revert to all being selected, last time within couple of hours. I don’t want tobacco products, baby products or QuickList only items (among others) and I want to see them listed by expiration date.
Chggvffdtyjcfhb's Review of KrogerReviewed on 6/25/18 7:37 PM
You guys are way behind the times even the mom-and-pop shops have Apple Pay what is up with the Kroger Co. it does not cost any money to upgrade your system. So let’s upgrade it.
Mulang60's Review of KrogerReviewed on 6/25/18 6:29 PM
SA Adams46's Review of KrogerReviewed on 6/25/18 4:50 PM
I have to start by saying that I am long-time, loyal customer of Kroger. I love the products, variety, and prices. That said, I am also a busy professional with 2 kids, so my time is at a premium. When online ordering became available, I was ecstatic. Since online shopping is not available at my Kroger store, I was forced to use Wal-Mart. I am definitely not as happy with the products nor am I happy about supporting their business practices, but my time is at a premium right now. That said, I was recently vacationing at a place at which the Kroger had online ordering and so decided to try it out. Having now experienced both Wal-Mart and Kroger, I would really encourage your app developers to do some market research of your competitors as well as customer research. A couple of big comparisons that Kroger would do well to address: it should not take 3 screens to filter products- best practices for app development (I specialize in this) is keeping screen changes at a minimum and if Wal-Mart can do it, you can too. Another, the user really needs to be able to filter by brand- this is probably the feature that I use most in the Wal-Mart app and saves me tons of search time. Finally, Kroger has got to figure out the refund process to make it easier on shoppers. Inevitably, there are going to be errors with orders. As a shopper, I am prepared to accept this because online ordering easily saves me 1.5-2 hours every week, as long as I am not inconvenienced and can get a quick refund. When we called about a problem with our order, we were told that we would have to go back to the store to process and receive our refund. With Wal-Mart, I can call, on-line chat, or email and my refund is issued instantly. Busy people who are using online ordering do not have time to go back to a store. My last request (since I can only shop online at Kroger when vacationing in GA), please, please figure out a way to get online service at the Kroger in Irmo, SC. I have asked and they say that they do not have the freezer space. See, I am loyal even when there could be room for improvement ;)
Cranky Crackpot's Review of KrogerReviewed on 6/25/18 3:00 AM
I would love to use this more, but it is so secure it is non-functional. Sorry, but I can’t (and shouldn’t have to) remember login info for each device I own.
iceisarock's Review of KrogerReviewed on 6/25/18 1:09 PM
Kroger needs to adapt and get onboard with Apple Pay. I actually go to other stores because of the convenience of Apple Pay.