Kohls App Reviews

By Kohl’s

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Kohls app review

Kohls App Info

  • 1387 Ratings
  • Price: Free
  • Category: Shopping
  • Updated: Jan 13 2019
  • Version: 7.36.
  • Size: 156.23 MB
  • Seller: Kohl’s
  • © Kohl’s

Kohls App Screenshots

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  • Kohls review screenshots
  • Kohls review screenshots

Customer Reviews of the Kohls App

Kohals on line

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Pawispretty's Review of Kohls

Reviewed on 9/26/18 6:06 PM

I order all the time. When I go to the store it’s just not the same. They are nice but I’m older and really like browsing on my phone app getting exactly what I want in all departments in a short time. Always get exactly what I order and very quick. Love this because I live very rule from a town. So 60 miles to a town with shopping choices isn’t easy but this is.

Mandatory update?!

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Seawaterchickk85's Review of Kohls

Reviewed on 9/26/18 5:26 PM

Okay so I have been using this app for years. I went to the store today and went to open my app and use coupons and the rewards barcode right? Well for some absurd reason it mandated that I update with no way to by bass that screen. I wasn’t going to hold up the line and use a ton of data to update the app right then and there! Not really sure what you were thinking there Kohl’s. Not happy.

Frustrating

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planotxunitedstates's Review of Kohls

Reviewed on 9/26/18 1:29 AM

I really like having Kohl’s cash, rewards offers available right on the app. No pieces of paper to carry around. However it is totally frustrating to have to reset your password every time the app is used. And that is what happens to me every time.

Limited Access to Account Information

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Grannybee245's Review of Kohls

Reviewed on 9/26/18 1:22 AM

Access to account information is very limited...desktop required for full access. INCONVENIENT!!! Will stop using charge card...therefore, will not be shopping at Kohl’s.

Horrible iPhone functionality

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Timmowery's Review of Kohls

Reviewed on 9/25/18 3:37 PM

There are several things in this app that cannot be done with an iPhone. I’ve had to call customer support and waste entirely too much time only to be told I need to access Kohl’s.com from a windows based laptop/desktop. So far I’ve found you cannot Email gift card or recover username. Seems like these things should have been identified in beta testing. The worst part is I had to call several different “customer service” numbers, go thru several different pointless menus before I could speak with a human being who couldn’t identify the problem and had to pass me off to others. Literally wasted over 2 hours before someone could tell me to use a windows product!!! Kohl’s... fix your iPhone functionality issues!!!

ORDER DENIAL!!!!!!!!!!!!

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Mad at Kholes!!!!'s Review of Kohls

Reviewed on 9/25/18 1:39 AM

I placed an order, the next day I received an email. They wanted me to call them. Not a problem, before I did I checked my bank and seen that the payment was processing. No problem there. The man that I spoke to was very rude. I was informed that I Can’t place an order from them due to the fact that I am on a family plan, the phone isn’t under my name it’s under my husbands. That is the stupidest thing I’ve ever heard. Made me feel substandard, he would only allow my husband to place the order even though I provided addresses, phone numbers, account information, but that wasn’t good enough. He spoke of a “National debt register” I could not be found on. Don’t understand that, I have 6 credit cards 2 bank accounts and a car loan. But Excuse me I didn’t give you my social security number so how are they looking people up. Not to mention why do they have access to our phone records. They are a department store. I gave them more information to prove identity than I have ever even given my bank. My husband and I are truck drivers, I order online for most all purchases, clothes and items for family. I have them shipped to my daughters house and pick them up when we get home. No other store has ever given me any issues except this one. I guess they don’t like women to order. You will be out of business in a week, I’m sure most of your business is women. I did have a online manager contact me and said for me to take marriage license, birth certificate, drivers license, my credit and debit cards, social security card, a copy of insurance information, and my car registration to my local store and have the manager verify my identity. That is absolutely ridiculous. Maybe they should ask for my first born as well. Lost my business!!!!!! Macy’s is your replacement, they are so much better to work with. It may cost a little more but well worth it.

Will update when fixed :)

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tntcalitotx's Review of Kohls

Reviewed on 9/25/18 12:22 PM

The add a person to online pickups is not working. Keep receiving error messages. The app is easy to shop but certain functions are not working. Thank you.

Kohl’s department store

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Mel V Spencer's Review of Kohls

Reviewed on 9/24/18 7:22 AM

The app is easy to use and the company is a pleasure to do business with

Bogus $10 for Kohl’s App

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Mozabrat's Review of Kohls

Reviewed on 9/24/18 5:04 PM

You do not get a $10 reward for downloading app and creating account like it says online. Nothing. Waste of my time.

Disappointed

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3rescues's Review of Kohls

Reviewed on 9/24/18 4:50 PM

This is a follow up to a previous incident regarding online ordering & store pickup. The real issue is the APP capping the quantity of a product being ordered. I needed 4 packages of Sonic toothbrush replacements and the app only allowed 3. After arriving at the store for my pickup order I subsequently purchased the 4th package. Unfortunately I had already used my mystery 40% off which I was told at pickup was valid for one time use. Being a frequent KOHLS shopper I had a 30% in my wallet.