Ibotta App Reviews

Can’t get it to work. Says retry later. I had some $ earned. Now how do I retrieve?

Didnt give referral credit. UI is bad, cluttered and confusing

mtdwunu Free money!

Great app but it will have one star from me until they fix this issue when trying to cash out.

I love the app, but why would someone be so generous as to give us free money!?!? 10000 stars

This is the most regrettable app download. In order to earn the cash back you have to buy specific products. If they are not products that your family normally would use or want, what is the point? Also I have been getting multiple emails each day from Ibotta, even though I have deleted the app and unsubscribe from their mailing list four times now.

I’ve been an avid Ibotta client for about six years now, maybe even longer. I have made hundreds of dollars through their app. My issue is the way that they handle issues now. I have had problems in the past (maybe two or three ever), and my problems were always solved right away. Now as of this year, you have to go through the app and submit a ticket and receive a generic email back a few days later. Instead of acknowledging your mess up Ibotta, it’s been nearly two months now and I have yet to receive an answer. Very shady on your part!

Receive $10 CASH when you use Referral code: zjjzib You'll also be joining a LARGE team and have much better chances of earning MORE TEAM BONUS CASH!!

Before you waste your time with this app, read reviews and watch YouTube videos of how people get locked out of Ibotta for no good reason and then they take forever to respond to your emails.

Feel free to use this referral code: awavdxu to get your $10 Welcome Bonus! 😉 All you have to do is sign up with this code: awavdxu and make sure to upload your receipt in the next 7days. Then you will receive your $10 bonus right away! 💵 It's easy and fun app. I recommend to everyone!

I tried to click upload a receipt and I pressed it and it did not do any thing don’t get this app unless this is fixed

I have been using this app for a while. Aside from some glitches early on, I really haven’t had any issues until today. I always get a Walmart gift card once I get to $20 and today that option is not available. I don’t know when they took away the Walmart e-gift card and I don’t shop at any of the other retailers. Since Walmart is close to where I live and the $20 is helpful for my cat food/cat litter that’s the only card I get. I tried to find someplace that I could contact customer service, but there’s nothing. My only option is to get a gift card from another retailer and give it away. Very disappointed and will be deleting my ibotta account once I redeem for a gift card. Some customer service would be nice. Or maybe just a way to contact someone about any issues. The help menu is a joke.

I’ve been using this now for a couple months and at first I LOVED IT! It was amazing, had at the stores I shop at. Now within the last update or two, there is no longer Costco, Redners, BJ’s, Sam’s Club... where did they go?! Most of the options are online stores now but I don’t shop online. I’m old fashioned (only 22) and I love actually going to stores. Please bring back some retailers ☺️

Don't count on actually getting anything from your referrals. They will tell you one thing and do another. I won't refer ANYONE else going forward. Disappointed User

I have been using Ibotta for a couple of years on and off (sometimes I forget) I have gotten back 400 dollars not including my pending right now! If you want the extra cash go for it! Use my referral to get and extra bonus pxnapa and always remember to invite your friends!

I just wanted to say that Ibotta customer service Rocks! My last rebate to get to get a bonus did not work for some reason. I contacted them through the app and today it was all fixed in my account. This is the best app ever!!

I love this app, it’s the best out there but they have my e mail mixed up with my old one and it won’t allow me to message. What happened to transferring money to Venmo? When I try to PayPal it says my password is wrong but it’s not. I’ve checked it with PayPal.

Offers are stagnant, crashes a lot, I deleted it👌🏻

This app is a waste of time. They make it almost impossible to get the $10 welcome bonus. Shopping online takes weeks to get your rewards loaded to your account, so the welcome bonus expires. And you can only use Venmo or PayPal. I won’t continue to use.

I did everything, I scanned receipts and after $20 I wanted to redeem my earned money and it wouldn’t let me into my account. I logged in with the RIGHT email and updated my password and it still said it was WRONG! I can’t log in not even to redeem my money. Waste of time and effort.

So far, I’ve had to send emails (and products were denied) for super “easy” in-store purchases. At this point, after 10 days of waiting for approval of products from Amazon, I have no desire to bother with this app. Very frustrating and definitely not worth my time. There are many apps that reward for purchases that are much more reliable. BTW, my online purchases have all been long-delivered and the in-store purchases were for items that absolutely could not be mistaken for any other size/type, etc. Beware.

I want to cancel Ibotta but don’t know how to contact you. I do NOT want to be charged $3.99 per month. Please acknowledge this note. Thank you.

Im in love! I wish i would have began using this a long time ago. It is incredibly easy earning cash back because the offers are on items you would buy throughout the week/month/year anyway. I would recommend this app to everyone!

If I could give negative stars I would this app is the worst! The deals they put on half don’t scan or show up then when you try to get your money your magically locked out so they don’t have to pay you. Then when you finally find where to write to them to ask why no one answers! Over the last month I have wrote to them 3 times with no answer. They have the worst customer service I have ever dealt with.

App is great but you should add in a spot where you can view recent/past grocery receipts

It would be the perfect app to save money but not enough popular products that I even use. Can really only get like 5 things at a discount. Rather just cut coupons.

I love this app so much, but this time I was upset for the first time. I was logged off out of nowhere. I was trying to login to my account but it kept saying email and password is invalid. I changed my password 10 times and it didn’t work. I tried to sign up a new one but it say the email is already been take. Need help login back to my account

I wish the referrals would work.

The latest updates have resulted in my app not opening routinely. It’s tedious to have to try to open it twenty times before I get into the app. My use has substantially decreased.

I know it’s all about marketing, but items are repeated 5, 6, 7 times, etc when searching for items to redeem. It’s kind of annoying.

I've been trying to contact you guys to change my phone number to my new one cause I have money on there I've been waiting to pull out and I can't cause I need to verify my number.

I don’t rarely find anything I need or have bought on the app so it’s just scanning receipts for the $0.10-$0.25 credit to slowly work my way to the $20 needed to cash out. So not always worth my time. If you buy the things they list, it will obviously work way better for you.

No complaints on iphone, but when i gave a sign-up code to my mom (on and android device), setting her birthday on her profile page took 10 minutes to set. Very different from an iphone, which took a few seconds.

I love this app but it can be very annoying, constantly having to delete and reinstall app because it keeps giving error message of failed and retry. Won’t work again when it does this. Have to reinstall. Please fix ASAP!!

Not iPhone SE friendly. Contacted customer support many times n none of them actually read what I wrote much less solved my problem. I deleted the app instantly when I got a reply from customer support that said I should send pictures of card to them. On the iPhone SE Theres no camera setting for the app neither is there an option to add your card information.

Easy way to make extra money. You just gotta be dedicated using this app. If you use my code ( ijwggab) we both get $5 or $10 instantly. I’m addicted to amazon and every time I make a purchase I earn 3% back. Fun app

Awful customer service, they will never get back to you. They sent my funds to the wrong account and havent gotten back to me in weeks. Often you’ll spend money just to get the cash back for certain products but they wont even accept your receipt. Stupid app

Have been using it for over a year now and it’s the best and easiest cash back app I’ve tried. Doesn’t take long to add up bonuses and rewards and it’s very user friendly. Have no complaints. They also have a really cool team work option where you can make more $ by reaching different goals, if you want to join my team use my referral code hdtkdco :)

I do not recommend on getting this app to try to save a couple pennies here in there. I have downloaded the app purchase what products I have specifically chosen at each store. You have to scan the barcode of almost every product and if the barcode does not match with what the store has registered with it then you will not get your money back. Some stores don’t allow you to upload a receipt you have to have with your rewards card. If you don’t know about this beforehand we buy the products in your out that money.When you try to collect your money. If you missed typed your email by N in instead of an M on the email address you will not get a response from customer service.Then you are out of that money as well. Wasted almost a year of trying to save up money for rebates with no success of collecting any of it. So I reiterate it is not worth the time the pennies the headaches.

Receive $10 CASH when you use Referral code: zjjzib You'll also be joining a LARGE team and have much better chances of earning MORE TEAM BONUS CASH!

Nice App!

Never received my 10 dollars for trying the app but really surprised how much I can get back on a lot of stuff 3 stars for lying to me about the 10 bucks

Feel free to use this referral code: awavdxu to get your $10 Welcome Bonus! 😉 All you have to do is sign up with this code: awavdxu and make sure to upload your receipt in the next 7days. Then you will receive your $10 bonus right away! 💵 It's easy and fun app. I recommend to everyone!

There’s lots of variety in the types of offers and the cash out is very convenient. The random “free” offers are also a neat way to try out new products that I never considered trying. It’s also a good way to redeem rebates on products that I would normally purchase anyway. One caution for future users is that some offers can randomly disappear even after activating in the app, so check apps for the specific offer before purchasing items. In general, one of the better rebate apps out there. A few areas of improvement: -when searching offers in the main section (under search retailer and offers) the offers sometimes don’t show which stores it is valid at. So I have to recheck under each store to verify that offer is valid at a certain store. -bonus offers like redeem 30 for 10 can be unrealistic at times. -some offers disappearing before redemption or expiration date makes shopping with the app in my mind a little more time consuming

They never help you and if their app glitches and doesn’t give you credit it’s your fault!! Terrible customer service.

It is a great way to save money BUT I have been trying to transfer the money over to my paypal for 3 weeks and keep getting an error msg and have reached out to the support team and set up a ticket and nothing has helped. Please get this issue fixed!

Receive $10 CASH when you use Referral code: zjjzib You'll also be joining a LARGE team and have much better chances of earning MORE TEAM BONUS CASH!!

I just updated the app, and I dislike the new version. What happened to the expiration dates and times? Not knowing EXACTLY when an offer is expiring is not fair to app users, especially since offers frequently expire in the middle of the night. I will likely use the app less because of the lack of specific expiration info. It's already frustrating enough to not be able to redeem offers because the UPC code doesn't match even though it should or because the store doesn't carry many of the products that qualify for rebates.

Good app but only 3 stars because it was a hassle and took way too long to get the money deposited to PayPal. If you're having an issue and cannot get an email response through the website try Twitter. I tried to transfer money to PayPal and it did not transfer. I sent in a request through the website about the issue and over a week later still no deposit or response to the request. When I finally reached out to Ibotta on Twitter they were very friendly and helpful and had the issue resolved within 24 hours. I will see how it goes next time I try to deposit money to PayPal and update the review.

I have tried to use this app but I’m not a techno giant and Ibotta is a pain in the butt. I would never refer Ibotta to any one.

I’ve been using ibotta since 2013. It just keeps getting better! Use my referral code czu5hq when you sign up and you will receive a $ignup bonus when you redeem your first rebate, plus I will be able to help with the awesome teamwork bonuses. I love my ibotta!

Sometimes I do not get all the rewards. Today everyone I try and upload my receipt it keeps saying “uh oh” and doesn’t give me any money back.

After a couple day I made over 35 dollars. At first I thought it wouldn’t work but it really does and if you’re considering whether to download this app just download it’s easy to use. I love it so much

I’ve been using ibotta since 2013. It just keeps getting better! Use my referral code czu5hq when you sign up and you will receive a $ignup bonus when you redeem your first rebate, plus I will be able to help with the awesome teamwork bonuses. I love my ibotta!

No te dan lo que prometen....

Unfortunately everyone else seems to love the app, I too enjoyed it at first and was excited to get to the $20 and have a little extra on my next shopping trip. I transferred it to my Venmo account..... nothing showed up. I waited the 24 hours and contacted the help team. Multiple times. And each time took about 3 days for a response, and copy and pasted response not actually addressing my problem. I was told over and over how to transfer from my Venmo.... it’s a little hard to do when nothing was transferred in the first place. Unfortunately it was a waste of my time and I won’t be wasting any more.

I love this app so much. It’s helped me alot since I’ve only been able to work part time lately. It’s almost like a game when you combine offers with sales, BOGOs, etc. I was a little apprehensive at first because of bad reviews related to money holds and deleted accounts, but I’ve received my rebate money promptly every time and when I messed up on one receipt, their customer service was nice and helpful. It took a bit to get a response, but it wasn’t a big deal at all. I appreciate them for making this!

Had to purchase items online outside of the app therefore missing out on my rewards.

Hey! If you use my referral code qgoraeo then we’ll both get $5 after your first purchase!

Any item receipts went from 25¢ to a sweepstakes to 20¢. And I can’t see the expiration date for offers anymore. Now I can’t plan ahead for shopping.

Any item receipts went from 25¢ to a sweepstakes to 20¢. And I can’t see the expiration date for offers anymore. Now I can’t plan ahead for shopping. Also, when an offer only applies to one store you can’t see which store it is.

Pain in the butt, to much research necessary. Coupons are easier. Ugh

You have yet to give me my $20 sign up bonus.

This app used to be semi useful, but unless you purchase exclusively name brand processed foods, the vast majority of rebates will not be useful. By all means, watch the ads for the intermittent 10 and 25 cent generic item rebates if you want, but I believe most people that use minimal amounts of prepackaged foods will find this to be worth far less than their time.

This is my first time using this app and I’m already having problems, won’t let me take a picture of my receipt it keeps closing the app.. why??

At first I was in love with this app. I earned a lot in cash back. I was so happy until they block my account. They block account for no reason. General reason would be violated policy. At least just let me know what mistake I did plus if you don’t like receipt that has been submitted then don’t accept it instead blocking or deactivating account. It’s hard to communicate with customer care. They reply in 7 days or more. You can’t withdraw your money at one shot. It will give you error once you link with PayPal or Venmo or even gift cards. Why is it so hard to link with payment method?. I am sorry but developers should improve payment method should be able to link account and withdraw without any error.

It’s not worth the time and effort to navigate through this app and submit receipts. I agree with the other recent poor reviews. The updated app now has many performance bugs/issues and the cash back offers are being lowered or are on products I will never purchase ever in my lifetime. Product selection is limited. I use to enjoy Ibotta, not so much anymore!

I love all the rebates on all kids of everyday items I use, but I would love to see more rebates in the pet end. I don’t own a cat or dog which is all it currently covers. I have a bird & fish. It’s sad that nobody overs rebates on things for small caged animals, birds or fish. Owners of these types of pets spend just as much or more on their “babies” as their 4 legged counterparts. Please add these kinds of pet coupons to your app to make life a little easier for pet lovers of our kind too.

saved me a lot of money on things i buy anyway. Please Use my code 💕nsodha 💕so we both save money and get credit. Thank you

I just received my first gift card. The process to redeem my $, was easy. Will definitely recommend this app! Some of the bonuses are little harder to achieve, for me,......but the app is well worth it!

I’ve been waiting ten days now for an answer to my question, not impressed.

Mi

I loved this until I went to use the money. I couldn’t log in so I went to support. They have not helped me at all and it’s been over a week!!!

Am I missing where the expiration dates for the offers are? I plan my shopping ahead of time, so I would like to know when the offer is going to disappear.

I downloaded this app thinking what a great idea! I add all the offers I will use, go shopping, put everything away and when I have a spare minute decide to scan my receipt. I now have to go back through my entire kitchen and scan the items barcodes as well. No thanks.

I have been using Ibotta for a few years and have earned several hundred dollars. It is fun to watch the cash accumulate and then turn it into a Starbucks gift card or a wide variety of other options which now include putting the cash into your Venmo account...CASH!! I have found new products that I may never have tried without the offer showing up in the app. Downsides..you have to scan the items in the store before you buy to make sure they match. There are also items that are offers but the store does not carry that item. Online purchases and travel purchases are very difficult to redeem and take a ridiculously long time to credit to your account. The customer support not very good. The response time is long and inefficient. I had an issue that went up and back about five times with a different agent each time over a period of about six weeks. Very glitchy but the basic grocery store items are generally easy to redeem.

They use to give you more money than right now. I usually redeemed the any item that offers you 25 cents back for posting your receipt. Then they lowered it to 10 cents, and now they posted that if you do post your receipt for any item you get a chance to get $100 but ZERO money back. Is this company being serious? Just don’t bother with this app

Will not link with my bank card or any of my store cards . Doesn’t have way to send recite electronically . Have absolute zero credit for months . Now recite hog . It’s easy . No hassle and I get paid . I recommend recite hog . Over this c*** any time .

I’ve never had any trouble getting rebates. I need to change my email because no longer active so I couldn’t change my password. The support team resolved my issue in a timely manner and back to earning money again.

The “any item” went from $.25 to $.10 and the last two “any item” was an entry into a drawing so not worth it. Seemed like when I first started they had more name brand products that you were able to earn money for buying. When I routinely spend $130 in one store every 4 days and not even get $.25 back from that receipt it is not worth the time going through the receipt.

Update redemptions more often I have a fridge full of buddig sandwich meat

Would love thee app if it wouldlet me upload my recipe Updated and still don’t work

The review team is constantly kicking back submissions forcing you to resubmit them. And customer is either horrible or non-existent. Lately it’s not worth the trouble.

So far I do like the Ibotta app. It allows me to peruse different brands to determine the best option for me. However, they do not accept mobile receipts which is a huge complaint for me!! If you do most of your shopping through Walmart/Kroger pickup, you’ll have to ask for a paper receipt or else this app will not register your deals. Unfortunate!

I had over $60 in rewards on the app. I selected to withdraw $25 in the form of an Amazon gift card, not realizing I hadn’t updated my email (yes, that’s my fault). I recently transferred jobs and do not have access to a previous email address. My gift card was sent to the old email account. Now, the app will not allow me to update with my new email so I can withdraw my rewards. I have followed all steps for contacting Ibotta staff at least five times in the past several weeks to see if they could help. No one responds. However, I am able to see that one of my help “tickets” has been closed, without anyone ever offering to help. I use the money saved on the app to purchase much needed items for students in my school. By cashing out with gift cards, I can purchase snacks to send home on the weekends, clothing, and toiletries for students who’s families are unable to purchase these things...So, I am extremely disappointed that I cannot get any help to (at the very least) cash out the funds we’ve already earned. I’m sad to say, I WOULD NOT RECOMMEND THIS APP! And, if you already have the app... don’t waste your time contacting Ibotta when issues arise! 😠

I use this app every week. I used to love it. Never earned huge amounts but it adds up over time. Recently the product selection is pitiful, and they took away the “any item” cash back. Will likely delete, and no longer recommend to friends. Not worth the time of weeding through offers to not get anything back. It was a great app, sad to see it dying out.

Customer service responses SUUUUUCKS!!!!! It takes literally weeks for them to respond, I miss out on rebates and bonuses when there is an issue because they take so long to respond to me and it’s frustrating! But rebates are good, just that customers service ruins everything!

No welcome bonuses. I don’t know what welcome means to ibouta but to get any bonus you have to use the app for what seems like months to earn just $10’sign up bonus . Things I never buy hardly. I might earn .60 in 6 months so the welcome bonus ya never came . They want u to sign up friends for more “welcome bonus” lol That’s not a welcome. So to earn $5 from them they have to earn money which might never happen

Feel free to use this referral code: awavdxu to get your $10 Welcome Bonus! 😉 All you have to do is sign up with this code: awavdxu and make sure to upload your receipt in the next 7days. Then you will receive your $10 bonus right away! 💵 It's easy and fun app. I recommend to everyone!

Love this app and have saved a bunch of money in the past few years .... but I’m about to stop using it . WHAT HAPPENED TO THE CUSTOMER SERVICE DEPT.?!?!?! I have had an issue with a referral and have been trying to get it resolved for 4 weeks ! Yes, 4 weeks ! All I receive are auto responses that do not even mention my issue I wrote to them about . I also received a auto bot message apologizing for the delay in responding to emails. C’mon if you are THAT busy , hire more staff . It would be nice to have a customer service number to call and speak to a human ! Waiting 4 weeks for some one to get back to you is ridiculous in my opinion and just plain awful ....

I’ve been using ibotta for a couple of months already; at the beginning everything was so simple and I had no problems at all using the app. Suddenly offers started to become hard to achieve since products where changing so often and brands that I usually buy where gone. For example I use to get offers on bananas, dairy products such as milk ANY BRAND water etc, and then they just don't show anymore. Then I started having trouble with the offers like I would scan my receipt and will not show any offers, I would select my offers manually and scan my products and it will be automatically on hold just to get a NO OFFERS FOUND message when I clearly chose the right offer and the right product.... so frustrating. I tried sending a message to customer service and nothing yet. I guess it will just keep acting up like that with no future fixes.

You’ll never be able to completely stop them from sending you emails. Even if you unsubscribe all, even if you ask them to delete your account. They will still reserve the ability to retain your information for “legal purposes” and you will receive their policy updates and similar SPAM from them in perpetuity. Aside from that, the app is buggy and clunky. The whole operation is built on bait and switch tactics to keep you strung along but never actually getting substantial enough rebates to cash out. Plenty of arbitrary rules and policies seem designed to provide ample cover for them to deny you payment for any number of reasons. I’d be willing to bet that they have a department of psychologists and behaviorists working with their UI/UX teams to manipulate users into continuing to participate in offers while diminishing the likelihood of them actually earning enough to pay out.

Used to be you could at least get 25 cents back on any purchase. Then one day it was 10 cents. Next 2 times I looked or used it, the Any Item is now A Chance to Win money. It’s not worth the time to go through the app for just a CHANCE to win.

The redemption values have all been reduced significantly. Time to move on.

I really enjoy this app, it is super easy to use! Whenever I go shopping I open it and start scanning items, very simple!!!! I’ve already redeemed 10 $5 gift cards since may of this year !!!! Thank you Ibotta!!!!

Use my referral code “sofxkhe” to get a $10 bonus!!

Great app. Nice seeing money add up in my account for buying everyday products. I recommend scanning your receipts right away in case there's an issue with a product not being recognized and the app requesting a scan of the UPC code.

The app is good but the support is terrible is been almost 3 weeks since I asked to have my phone number changed and to this date and 2 request I am still waiting and all I get is emails about rating their answers and not to say that they are automated so you will receive a answer saying they will look in to it but they are having longer wait time please if you want to be a successful app you need to let the users do their own changes we do not need this waits

You get money back but customer service is a joke! They take a week minimum to reply to you and then “close” your case even though nothing is resolved. This has happened twice to me. The extra bonuses are nice when you actually get them. The friend referral is awesome when your friend signs up with an email. But if they sign up through their Facebook even with clicking on your link you don’t get credit and the customer service once again doesn’t help you. If you’re using it to get a little extra money here and there it’s great! But once you try getting the bonuses, referrals, etc to boost yourself don’t be surprised when they don’t help you and leave you hanging. I’ve been s****** out of at least $55 now. Also make sure you go back and check your receipt before you hit send. More often than not items are missing that I then have to highlight and scan the barcode to prove I bought it.

I finally deleted. I found this app to be a waste of time and it is very time consuming. The very small amount back not worth it. It's very annoying. False advertising/hope. If it sounds too good to be true it's because it is!

Starting to think this app is a scam. I went to transfer $38 to my paypal account over a week ago. Supposedly transfers will take no more than 24 hours, but I am yet to see this money in my PayPal and it has disappeared from my Ibotta account. I emailed them a couple of days after I tried to transfer and eventually received a generic, “we will look into it response,” they are supposedly busier than normal and it will take longer for a response, sure... Still no money in paypal or response from Ibotta and it has been a week since I emailed them. I was saving that money for a “rainy” day and that day has come but the money just disappeared... what a waste of time looking through all the products and scanning for nothing only to be left high and dry when I needed the money I had saved.

Please do use Ibotta and do check it first before shopping. However, I do not like the stores that automatically check off items based on the stores frequent user card because 85% of the time several items are missed and I have to send a note to Ibottas customer service. I prefer to send pic of my receipt and check off the items . Aside from that , it is a great way to get money back from purchases.

I’ve used this app for quite a while now and I loved it but the support is slow and I have sent numerous tickets and still have yet to receive a response. I just don’t understand why is it so hard to have someone respond. It’s been well over 10 days and nothing.

I’ve earned back $95 on groceries I was going to buy anyway. Easy to take advantage of bonuses. Use referral code “lnqedeu” when you sign up!

For me this app is terrible. Can’t get anything to work. The instructions are terrible. Very disappointed.

Read the recent reviews that are not asking for teammates (those are the only good reviews lately). The reviews that this is a scam and will eventually lock you out of your account is true. I bought things specifically based on the rebates I would receive and now my account has money in it that I cannot withdraw. ‘Customer care’ team does not respond at all. So where is the money going exactly, since I can’t access it?? I read the BBB reviews and they are bad and TRUE! I will be filing a complaint there cause this is just to warn others. They will let you have your 25 cents you earn, but not larger earnings. Somehow that’s when it goes wrong for everyone. But if it’s all going in their pocket based on our spending, they will need to be looking at a civil class action suit.

Such an awesome app! I have a family of 5 and before I go to Walmart I check out the app for the cash back. Stuff I’m going to need to buy anyway and I get cash back for shopping! In only 2 Walmart trips I made 20.00 already and in my PayPal account!! I just hope it stays this good!! 5 stars!

By far, the best app I’ve ever seen or used. I pay attention to the bonus section, scan through the items before I go into a store of any kind, restaurant or bar. All of my mobile shopping goes through ibotta first if it’s there and generally it is. I have received over $850 dollars in a year and a half! If I only get back 20-25 dollars in a month it’s only because I didn’t put much effort into it. No other app gives back this much money!

So, I loved this app at first. But it’s less so now. First, very few of the things I buy at on here. There used to be lots and now it’s the same products over and over none of which I use. So often it’s pointless to even scan a receipt. Second, when I do scan 75% of the time the app crashes half way through a long Bh receipt. Starting over is a drag. Please update your app to stop the crashes.

I submitted a customer support issue on the 5th of this month. No response until the 17th I replied with what the support agent asked for and my issue still has not been resolved. Waiting almost 3 weeks to get a response just to cash out is ridiculous. It has never been like this. Very disappointed.

I can’t believe how many reviews are complaining about free money! When I first started using the app, it was more work having to scan each item; however it is very rare now that I have to scan any. The offers vary because of the manufacturers NOT ibotta. It is their choice what to offer and where to offer it. I can go weeks without any offers that match my needs, but that’s ok because it’s all still FREE money. People need to chill out and quit complaining. I love it and have earned over $500 in the past couple of years for only scanning my receipts.

I’ve been using this app for almost 3 years now. I have yet to hit $100 total cash back in 3 years. I used to live the app. But now, The item selection keeps getting worse. There used to always be things like milk, bread, eggs, shredded cheese any brand. Things people use on a regular basis. Now there is only things like almond milk any brand. And the any item selection went from 0.25 to 0.10 & it’s now for entering to win a shopping spree (which is useless). Lately, I would spend $200 at the grocery store & only be able to cash in on the $0.25 any item. This is why I deleted the checkout 51 app. The selections were not worth the effort & it was hard to accumulate any savings. I’m very disappointed in Ibotta & I hope I don’t have to deactivate this account as well.

I have been trying to change my phone number linked to my account for weeks. All I get in response are generic emails saying the volume of requests being sent to Ibotta is overwhelming and they will get back to me. But when? Very disappointing.

One two separate occasions after purchasing a gift card from my money earned, I did not receive it. I went through the troubleshooting process (red flag that they even have a process unless it’s an ongoing issue) and still never received the card. I sent multiple emails (since they do not offer any other form of customer service no telephone number) and no one replies. When I should have earned credit on some products I did not receive the credit because the receipt was not clear and suddenly by the time I received the notification, the product was “expired”. Even though it was valid during the time of purchase. The idea of this program is great but perhaps you may want to try a different app.

It’s u*** and waste time

I been loving ibotta, however I purchase a giftcard and it didn’t work because the giftcard number and pin is not match. And i report it to them but they did not respond .

The last couple of times of trying to scan receipts or bar codes it’s not picking them up and scanning them. It’s not my camera because I don’t have that issue with any other apps just the Ibotta.

I’ve been using ibotta since 2013. It just keeps getting better! Use my referral code czu5hq when you sign up and you will receive a $ignup bonus when you redeem your first rebate, plus I will be able to help with the awesome teamwork bonuses. I love my ibotta!

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jbdfhin

It would be awesome if White Market in Vermont was including in the app

Feel free to use this referral code: awavdxu to get your $10 Welcome Bonus! 😉 All you have to do is sign up with this code: awavdxu and make sure to upload your receipt in the next 7days. Then you will receive your $10 bonus right away! 💵 It's easy and fun app. I recommend to everyone!

I have used Ibotta for the last few years and has been ok at best. The rebates are a hassle and customer service is even worse. I am currently in a battle trying to get a $17 rebate from a Cabelas order that was placed in June 2018. I have had the run around since with customer service. I had the $17 pending in my account for a month before I contacted them. When I finally heard back from the company someone deleted the pending cash. They refuse to be any help at all. Not worth your time.

I used to use this app religiously, but not so much now since the products aren’t anything I would ever purchase. There used to be a great selection of items eligible for rebates, but it seems when I have over $10 in qualifying items at once, then the great items start to disappear. I’m not quite sure why it takes 75 days for online purchase rebates to be released, when most online purchase only have a 30 day return period!

If you haven’t tried this product! Your missing out on a super great product, absolutely, the best!!! Great product! Can’t go wrong with there products!!! And, I’m not family! What else can I say, soo yummy!

Keep getting error message “ibotta failed to load, retry” except it never works to retry or restart the app. I have to delete and download again. Left a review once and was told to make sure I had current version, of course I do, I have to constantly download it twice a week. I love this app and have used it for a while now, but this is very frustrating. Please fix!

The Ibotta care team is pitiful to say the least. I’ve had a request open for more than 30 days and cannot get a response. The request relates to an earned rebate that they confirmed via email but never credited to my account. If you have an outstanding balance with Ibotta, I suggest you withdraw it ASAP before something happens to the funds you have earned.

Now that stores are starting to e-mail receipts, the app should allow us to grab that photo to upload instead of having to take pictures of long receipts. That would be much more convenient and I would use the app more often. Right now, it is too much of a hassle for me to be consistent in using it.

I’ve been an Ibotta user for a few years. I gave them 5 stars previously. I hope I’m wrong, but I feel they are becoming like several of the other cash back apps. In the last few months, I have experienced receipt submissions not going through or rejected, even though the product meets the requirements. Customer service takes awhile and there is an automatic message something to the effect of “we are experiencing longer than normal resolution times....” Case in point: I requested 2 gift cards back on 9/3. Never received them. They aren’t in my spam. My email address is correct in Ibotta. Customer service, while on top of things before, no where to be found. My recommendation: redeem a $10 gift card and see what happens. Maybe you won’t be so unlucky as I have been recently.

I did not use ibotta for the last year. At no point in time was I ever made aware that they would be taking back the money I earned using their app. I never received an email, push notification, or anything notifying me of this policy. Pretty absurd and their support is slow and extremely rude. Absurd.

I changed phone providers and numbers. Now I can’t withdraw my earnings, because there is no way to update your information. I’ve reached out to customer care and they still have not rectified this problem. Loved it until this issue. I should be able to update my info and verify who I am with my email address and password!

Very limited options and no repeats for items you purchase weekly. Even the “any items” have gotten limited. 10 cents.... really poor. I will keep looking for a better cash back provider for my future business.

I bought a video on amazon.com & you haven’t given me cash back.

This app has some issues. Sometimes it will not recognize a product on your receipt that you're trying to get a rebate for. It'll reject submission but they won't allow you another opportunity to try again because they'll remove the product from its offers. There are other times when I've submitted a rebate within the required timeframe but it will be rejected because they claim the receipt is too old, which is not. Again, you cannot attempt to claim the offers because they'll be removed after the first attempt.

I have written in to the help desk since September 1st to change a verified number on my acct. I FINALLY get a generic response that they reset my acct so I can add a new number (due to number change) and still fails to do so. I have written in 4 yes 4 times for a response and help. They claim it’s due to an “overwhelming response” of people writing in. Wonder why? Maybe they fail at actually helping people. Yes the app is great but it could be better with better response times for people needing actual help or change it to where people can update their number on the app. Seriously frustrated!! Will rate higher once my issue is resolved!!

With this updated version I can’t just scan in my recite without it asking what I bought. And if nothing is on my list that’s on the app list then I have to delete it thus loosing points and savings. The other version would scan in my list thus allowing savings and points earned . I don’t like this version at all.

I have used IBotta for over a year. I do love the app. The only complaint I have is the options of items to get money back is limited. And the deals are repetitive. There needs to be a wider range of items. Other then that I love the app. I use it mostly for Wal-Mart and it is a little time consuming. But it is definitely something I recommend. Just please add a wider range of offers!

You said receive the $10 dollars for signing up then after I signed up it said I’d receive it after I got to $10 dollars...not nice☹️☹️☹️☹️

It’s great app until you need help from the care team. Slow to respond. Just so they know..no I can’t remember my last 3 transactions!

Have made multiple trips to pick n save and specifically bought items I starred and I was never given the rebates even the .25 any receipt item. Disappointed as I only bought the certain items because of the rebates.

Please don’t ever and I mean ever need tech support regarding any issues . They drag their feet and send you email asking you to rate their service about so something they haven’t even fix . Poor service !!! 🤬🤬🤬🤬🤬🤬

I just started using the app and I have discovered that you can use it with the Walmart app but not with the Walmart Grocery Pickup app. I use the Pickup app more than any other shopping app. PLEASE can we do something about this?

I have tried on multiple occasions to upload my receipts from my favorite stores, and whenever I click “upload receipt”, the message pops up that there’s no offers. But i never received the chance to scan it.

I honestly thought hey why not give it a try. I was wrong. I purchased items just because of this website. The woman in my food store ripped off the complete total on the bottom which should not matter because I purchased over 80 items!! You can clearly see all info including how much I paid yet they didn't give me the credits for it. I contacted them and they pretty much said he next time get the total and didn't credit me. Not worth it and I've already deleted.. worst customer service I’ve ever dealt with. Avoid them. Try fetch instead.

This app used to be better when you had more options to redeem with. Now you have to buy all their very specific overpriced brands to get anything back. I rarely use it anymore because I simply don’t see the value in purchasing those specific items and still having to pay more even with the rebate. The point is to try and save money, not spend more. I’d suggest Receipt Hog to anyone trying to get some cash back for items they purchase anyways.

I’m in my 3rd year of using ibotta. To date $780 cash in my pocket. This app is definitely worth it and no strings attached. Buy only the items you would normally buy. And it’s not just groceries. On-line shopping including Amazon, paper products, office supplies, clothing, dog supplies, restaurants, alcohol and more. Sign up for free and give it a try.

I can’t even begin to describe how much I absolutely love this app!!! I just hit the $100.00 club and in so I can say with complete confidence that this app is 100% for real. I constantly tell everyone pretty much everyday how they have to have it. I love so much I would gladly be happy to put my name and reputation out there for them as well as be a spokes woman for it if they ever needed one. That’s got to tell you something people. You won’t regret getting the app I promise you that.

I usually like Ibotta, but in a digital world I think more online receipts should be accepted. I spend about $225 every 2 weeks using Walmart grocery pickup and that isn’t accepted with Ibotta. I give it 3 stars because the app is simple to use and redeem.

I don’t know what’s going on but you have first removed 75 cents then came back and removed another 75 cents and now you removed $1. I do resubmit the same receipt but only for items I forgot to add to the previous submission of the receipt. I don’t try to redeem the same items I’ve already submitted, except I did try the wet ones item because it was redeemed and approved then you came back and removed after already approving and adding the 75 cents. I did add the receipt again because you did not respond to the issue and I knew I had followed the restrictions for the wet ones and should have earned the 75cents. And If you’re going to just remove what you offered and I earned by making purchases, I’ll quit using and recommending your app. I’ve been a huge supporter but now you’re basically giving money and then reaching back into my wallet and taking it back. The amount of work and time I spend on your app and recommending it to people at the store and to family and friends, this is extremely disrespectful to a supporter of more than a year. So frustrating that what used to be a good worthwhile app is now an app that gives then comes back on their word and removes the earned rewards.

I used to love Ibotta. I mostly use it when I take Uber rides, however, lately I’ve noticed my rides not showing even when I click thru the app so I don’t get any credit. Also, my boyfriend got the app bc he takes Uber’s as well, however this isn’t even an offer he has. When he reached out to customer service they told him offers are based on preferences and not everyone has the same ones. This is honestly just stupid. We live in NYC, Uber is the only preference.

Watch out for offers that appear good even when it says you can find the item at the store. 9 out of 10 times you will most likely not find that item with the apps discount. For instance, there was a $20 off a bottle of Ciroc liquor for Walmart WHICH I SCANNED AND USED FROM WALMART. Long and be hold Ibotta rejected my offer and I never saved 20$. THIS APP IS DECEIVING!

Have been waiting 15 days for my lousy $23 .... every time I ask what’s up to support, they promise to get back to me in 7 days. Last I checked 15=7*2+1...

You have to wait weeks for them to give you the recipes to scan. Otherwise you’re forced to buy things that they have to offer. Otherwise forget it.

Everything about this app was groovy - until the devs updated it and included a new and unbelievably intrusive privacy policy. Basically stating that this app has the capacity to and will siphon all of your identifiable data. This is an unconscionable data-grab, and if you care about your privacy, then you will not use this app any more. I was mortified when I read it. Do yourselves a favor: read the privacy policy BEFORE you download this app. What they are allowed to get away with is damning. I also brought this up to the devs on Twitter; no response. Figures. I’m out.

Alexa1854

This app could be so much better than it is, so I’m getting very close to deleting it. The rewards for offers have gone down. Some offers are only available at certain stores that I don’t shop at. Many brands I use never are in the app. I save more from individual store apps (CVS, Rite Aid, 7-11) emails from the stores and the weekly coupons I get in my mail than I do with ibotta. Right now, the only reason I’m keeping it on my phone is I’m very close to cashing out again, though getting there is taking forever. Unless something changes, once I reach the $20 this app is likely gone.

pliaebg -> use this referral code to get started!

The newest updates aren’t for the greater good. The app used to pull in only the shopping item keywords you were searching for, now it pulls in anything that might be roughly related to that item. A search for “beans” is currently pulling up pre-packaged garlic and Coleman’s mustard powder. A search for eggs is pulling GoVeggie chips and dozens of cheeses and milk. Not helpful and makes me want to delete the app!

After last update can’t take pic of receipt. What’s up? Thanks

Always says I’m not connected to internet whether I’m connected to WiFi or just using my data. Don’t have this problem with any other app. Sometimes takes FOREVER for home page to start up.

What is this BS? Going from .25 to .10 is BS. It was never good but I did get a quarter back on any item or any recipe sometimes. Now all they do is a chance at a drawing or .10? It is not worth going to all the trouble for no money. All of the drawings like this are a scam. Just a way to get you to look at the rebates (which Ibotta seldom has anything I use) for which they never have to pay any money. I am deleting this app that is totally useless to me. Don't waste your time with this useless app.

I purchased a gift card, but I didn’t receive the gift card number thru my email... I’ve been trying to contact customer center, but I haven’t get any response from them...

I am livid after countless emails and no response EVER , I am done with this waste. I am unable to get my money i have diligently earned. I had forgotten my login passcode and tried to reset..., as ibotta said “ a link is sent to your email” . Well after countless tries.. guess what? No email. No email ever arrived , however I receive every other email under the sun but when I can not withdraw the $ I earned suddenly I’m locked out! SHADY IS ALL I WILL SAY!! Stay AWAY!!

I have not received a single penny back on my purchases and I planned my shopping trips, linked my store rewards cards, even screenshot and sent my receipts although that shouldn’t have been needed. My account balance remains at zero and I have not received any response from Ibotta.

I really love this app I’ve made a lot of money . I was just wondering how likely it is that you would even have a $50 or even a $100 Target gift card many of the gift cards you have like Walmart , Best Buy and even some of the restaurants just to name a few you can get higher values gift cards $20 ,$25 , $50 and some even have a $100. I was just wondering why Target doesn’t have higher value gift cards

The camera won’t open no matter what I do

Only thing this is good for is to save a quarter or two on your favorite junk food. Again, healthy eating is non observed with this app. So pork out of you like. Not a fan.

Please get rid of the videos. I want to click on my product and keep going. Not watch video before I can click add the product I want to buy. Very annoying

I can’t cash out money that makes me crazy

Total waste of time.

Constantly crashes while trying to upload receipts.

I order through Amazon all the time and get nothing back on this app. It’s just one more step to place an order.

Their grocery options work flawlessly. But don’t mess with their mobile shopping because the odds of you actually getting your credit is slim to none. Not to mention don’t try contacting them, it takes months to get a response and then they give your the run around and then you have to wait again. It’s ridiculous. Terrible terrible company!!!

App crashes when you take photo of your receipt to submit. Very frustrating. Hopefully the next update will address this because this was a great rebate resource.

Used to be one of my favorite apps but their updates of buy things you’d actually like..plus a thing of steaks or but this over-priced obscure version of something is making it far harder to redeem rebates. Unless you’re shopping at Walmart and only Walmart, the likelihood of getting more than a $1 a month is almost rare..

I have been using for over a year and have earned $500 on the app but the last month the app has gone downhill with rebates not paid and horrible customer service.

I follow the guidelines to a T and yet have trouble getting rewards honored that are above $1. I had 2-$4.50 rewards that showed up in my original alerts saying I received it but within minutes they were taken off. I purchased exactly what I was supposed to using two different transactions but apparently IBOTTA doesn’t like users who rack up more than a few cents. Very discouraging. Not cool.

qieiogd use my code and get 10 bucks 😊😊

Generally works fine with stores that you have to send a picture of your receipt. Does NOT work on grocery stores that you must link your loyalty card, Food Lion and Lowe’s, the two store I frequent.

I used to love this app. Used it all the time and even had numerous friends sign up for it. But now it unfortunately just refuses to work. We’re a military family stationed overseas and used to have no problem loading it on our phones while we shopped in the American commissary on base (an ibotta approved retailer) but now I can’t even get the app to open. It continuously says it can’t load. I’ve asked friends here and they all say it does the same for them. It’s super disappointing because I know so many people here that used to love this app and use it every shopping trip. It helped us save money and was super easy to use. Hopefully someone will see this and find a way to fix it back so it loads for your military members overseas. 😞

Worked fine in the beginning but I started to have problems with some offers. I recently went out to buy one of their offers, but turns out the barcodes weren’t matching even when the items are exactly what is described and even the same on picture. After emailing support, I noticed they deleted the offer from the app. Try to avoid this app.

Put code nbxxntk for Referral code please

They give you such tight time caps to make up the money necessary to withdrawal the money. Plus it requires so much effort to fulfill.

While it’s a nice app to use and can add up when it has the items you get, it doesn’t feel like it has a wide variety of items, especially when you’re limited to only a specific brand or model of an item. The other issue I have is that while we can get cash back from shopping online for a store, we can’t get anything for physically shopping at the same store, especially when it’s for clothing or other items we may have to try on or physically see before deciding to buy it.

Receive $10 CASH when you use Referral code: zjjzib You'll also be joining a LARGE team and have much better chances of earning MORE TEAM BONUS CASH!!

It would be so much better if you could choose the item rebates and shop at whatever store you want. It is very time consuming going through each stores list of rebates.

I received a notification that because I had not cashed out the app in a year, they would start charging my account. There is no easy way to close the account, you have to navigate around the webpage to find contact info, then email to request it. After the fact, I still continue to receive emails with no way to unsubscribe. This is a bad business.

I’ve been using ibotta since 2013. It just keeps getting better! Use my referral code czu5hq when you sign up and you will receive a $ignup bonus when you redeem your first rebate, plus I will be able to help with the awesome teamwork bonuses. I love my ibotta!

This is an awful company and they only care about themselves . They never inform you of an error or work with you for a solution. Their customer service is only online based and takes over a week to help, and when they do, they don’t help you, they do what they want. I had fraud on my account and they deactivated my account. Some help I got.

The app is good. There isn’t always items that I typically buy BUT if you have patience, you can get up to the $20 reward minimum. There’s also “any item” deals, where you can $0.50 for any receipt scanned. The app is easy to use and you can learn how to work it rather quickly. I recommend the app to people who buy a lot of groceries - it’ll eventually save you money! You can also get cash back for online purchases. Although, most of the deals require you to have bought name brand items. It’s still worth it!

Ibotta used to be great up until the last 2 months. Everytime I take a pic of my receipt it consistently crashes moments after EVERYTIME. I have tried turning off phone and back on and also closing out the app. Nothing... Please fix. I am so close to $100

Referred a friend, didn’t get the $5 as promised. What a way to start off using the app.

As the popularity of this app has increased the reliability of rebates being credited correctly and the overall stability of the app have decreased. The last 3 receipts i have submitted have been credited incorrectly, receipts haven't uploaded despite the app notifying me that they have, and I've waisted time making special effort to qualify for bonuses that I never receive. Support takes days/weeks to respond whereas in prior yrs...they were able to respond within 24/48 hrs. It indicates to me that they have outgrown their own capacity to service the app.

Ibotta offers you BONUSES on top of the purchases you make, and “offers” you redeem. $10 is a popular one. We’ll give you $10 if you redeem 15 offers within 30 days. Awesome right?! Not only will you get money back on things you already buy everyday... ibotta will give you an EXTRA $10 for it! WRONG!!!! They don’t give you credit for the people you refer. They don’t give you credit for completing a BONUS! And it will take you 2-3 months to reach enough rebates to actually CASH out at $20!!! This app is CRAP!

Great app and easy to use. Use my referral code tslujqj

I have trouble every week trying to cash in, it sales take a picture, it won’t work . It’s sales scan your bar code , it says won’t take, I check my items more than once and that what I get . And I am so getting upset with this site. When I reach my goal I’m out of this site.

The idea of this app is much better than the actual app. It’s so time consuming to have to look through endless lists of “offers” which coincidentally are not for any items I actually ever buy. Oh, but wait...here’s a $0.25 offer for “any” of these items or purchase. Problem is, the app always finds a reasons to not give you the offer, ie: receipt is blurry/illegible, or offer was redeemed on another receipt. Bull crap! I had written customer support on many occasions, then waited more than a week in some instances only to be told that I would not be given my offer. Also, you have to “add” offers before you upload the receipt, which is so time consuming. Realistically it would be easier to take a picture of your receipt and have the app find your offers. But who are we kidding? The app works to benefit the advertisers, not the consumers. After using the app for a few months and uploading tons of receipt I am nowhere near the required minimum of $20 to redeem my gift card so I’m going to deleted this g** awful waste of time.

I really liked this app, but it does not work with Walmart grocery pickup. I have a 3 and 5 year old, so of course I only do grocery pickup now. They need to do some serious updates!

I’ve used this about a month and it’s not worth the time. It’s all the same stuff. I’m trying to get to $10 to get my bonus and it’s nearly impossible unless I buy stuff I don’t want. And it won’t link my loyalty card for my grocery store and it won’t let you do the receipt instead. I’ve contacted customer service and never heard back from them. If I ever get to the ten dollars, I’ll delete this for sure.

You need to add aldi as one of the stores on your app as well as fine fair. I shop at those places a lot more than I do other stores. Believe it or not those are popular stores in Harlem.

Downloaded the app thinking what a great idea! Quickly realized it fell horribly short in implementation. Directs you to items they desire to be sold, then misses them on the receipts. How that happens is beyond me, then asks you to scan the barcode. I sure hope you didn’t already drink and toss that $5coconut water. Customer service is impersonal and unhelpful. All in all your time is more valuable then this app will waste unless it’s what they are selling and mind you there is a better deal out there that more then makes up for whatever this app returns to you.

This year it seems you don’t get credit for your purchases as often as before. You can scan a receipt and a barcode, it will say it matches and that your account will be credited and it never happens. I have to hold onto my receipts and boxes for the barcode and try again. Sometimes this will get me the credit and sometimes not. Just on what I have been catching since I started noticing the lack of posting to my account after it says it will, I have lost about $10.00.

They closed my account and they do not allow me to come in for a year and they never gave me my money it's a waste of time.

I have looked through this app read the directions and have followed them. I submitted a receipt that should have entitled me to $1.25 back not much however I am being told all I get is $.50. I am beginning to this is spy ware and not a shoppers refund app. Not giving up yet however, so far very disappointed and will uninstall if it does not improve.

When I downloaded this app I thought that this just as every app but when I started using it it is so helpful then any other apps. Thanks for creating this app.

This worked great until I did not receive credit for purchases. I emailed Ibotta about it and they blamed it on the third party seller. This was in March. I sent proof of my purchase and STILL have not received credit or any info about it.

Customer service takes a minimum of a week to respond each time, but can take up to three weeks. They want you to link a store rewards card to make things easier, but it doesn’t. Recently shopped at a store using my rewards card on a Saturday and again on Sunday. Went again Wednesday after the new ad came out. A few weeks later and no credit for either Saturday or Sunday purchases but the Wednesday purchase was credited in less than 24 hours. Reached out to customer service via a support ticket, email, messenger and on Facebook. No response. Super disappointing.

The iTunes redirect was broken in the latest update.

I have issues with the camera working and i cant get it to take a picture of my receipts

I don't like how they used to give you 25 cents for any item and now they only give 10 cents. I won't even bother doing it for that. They also need more item choices.

I used to love this app. But the customer care support is not at all helpful . I submitted few wrong bills because of which my account got locked . That happened because i keep all my bills together and hence by mistake submitted some bills more than ones.. ibotta has locked my account for the same.. and it has been 9 days.. neither are they unlocking my account nor are they responding to my tickets . I clearly stated the reason behind the mistake.. still it is being ignored since days..

I love this app but I just need help. It won’t open and therefore I can’t access my account. I have receipts that need scanned. It’s completely updated and I can’t pull the website up because it keeps redirecting to my app. I’d love to get the app working ASAP again so I can continue to love it!

I CANT WITHDRAW MY CASH!!!!

Bad customer service I cannot get in my account and they will not reply

I will tell why I give this app 3 stars right off the back because it frustrates me very much. Their new way you can earn is mobile shopping. Well the bonus and amount earned probably work about 75% of the time. If your like me bonus are how you earn most on this app and it frustrates me that the Mobil bonus never work and when you email customer service all you get are automatic response and they never actually credit your account. So if you are using this app and plan on mobile shopping don’t. It doesn’t work. But local shopping works every time!

It’s quite basic functionality which can be frustrating. You just have to accept the fact that you can’t resubmit a receipt. You just have to keep retrying and hope your deal doesn’t expire before they respond. Don’t worry about them taking feedback seriously, their reps will direct you to a FAQ to show you how to start over. And why would anyone want to use e-receipts? You could screen capture a retailers e-receipt where they currently prompt you to take pictures, but no. It must be too much effort to have these retailers accept their own e-receipts and develop any app changes. Being in contact with them is enough for me to say ‘no thanks’...

Highly recommend this app. It’s a great way to save money and the company has awesome customer service!

I had money in my account but not quite $20 needed to withdraw it. I had a total earning of about $135 and enjoyed the app but hadn’t used the app for awhile so they started debiting the money out of my account in $3 increments for non use. When using this app for groceries it can take awhile to build up money in 25 to 50 cent increments. So by debiting me that only incentivized me to delete the app from my phone. Spend my money wisely because you wont get anymore of it.

I have been trying to open the app since 2 weeks but it’s throwing an error?

Ibotta can choose not to let you cash out and keep your money. Crooked crooked crooked. Use to be good, but has become such a scam. And don’t expect customer service to help you. They pick and choose who’s emails to respond to and who to ignore.

I am addicted to this app and don’t feel one bit of remorse because I’ve already made $60!!!!! In a week. Not kidding. Get this app

I’ve been using this app for a few years now, and I’ve received several hundred dollars, so I’m mostly happy. A few complaints: - most of the rebates these days are only available at Walmart. I feel like there used to be more generic “Any Item” offers and offers available at multiple stores. I’ve also noticed that there are offers that are worth more at Walmart - you might get 50 cents for a brand of toothpaste at Target and $1.50 at Walmart. - the wait time for mobile offers is inexplicably long. 75 days? I have to wait two and a half months to get my rebates when I shop online? It’s just not worth it. - you can’t rely on the expiration dates on offers. Offers will disappear long before their expiration date. I’ve been shopping with the app open in my hand, and by the time I get home, the offers have disappeared. I’ve started submitting receipts before I leave each store, which mostly solves the problem, but sometimes an item disappears while I’m standing in line and paying!

25 cent any item is back. Thank you so much.

This app is amazing! I don’t use all of the offers but the ones I do helped me to reach $27 my first 2 weeks and I have been hooked ever since! It’s amazing some of the deals they have where you can get $4 back on something you buy a lot! I buy a ton off of Amazon and get cash back every few days! Join my team and start winning! Add my code when you sign up: kqwkwtk

I’ve been trying to use this app for a month and it won’t load at all I’ve deleted and reinstalled and still nothing so after a month of not working I’ve decided to just delete it

Since latest update the app quits every time I attempt to take a photo of the receipt. Get the initial image but then goes totally black and quits when I try to add a section. So... can’t redeem any offers.

I haven’t logged in to my Ibotta in a minute and they suspended my profile. Seriously? I’m done with this app forever. I used to be a longtime Ibotta user but now I’m officially done.

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Very great app for earning cash back on items you are already buying! The only downside is when an offer won’t scan and you try to contact customer support. They do not get back to you in a timely fashion. I’m on day 9 and still have not had any correspondence from them. I haven’t had this problem with any other customer service so I am quite disappointed.

I’ve been using ibotta since 2013. It just keeps getting better! Use my referral code czu5hq when you sign up and you will receive a $ignup bonus when you redeem your first rebate, plus I will be able to help with the awesome teamwork bonuses. I love my ibotta!

Read the reviews people. Go to the BBB and check out what they are saying about IBotti!! Why would anyone take their precious time to reason or deal with the limited amount of cash back or rebates this app has to offer? It is not user friendly whatsoever. If you read the list of current reviews there are some sketchy stuff going on behind the scenes. Take my hard earned .75 and stick where the sun doesn’t shine. 🌑 What a waste of my precious time.... I will never get back!!! Deleting this app now!!!!!

Overall, I like the app. The reasons I don’t give it 5 stars: customer service takes way to long to respond to issues. The app isn’t always friendly to give you your discounts & when you comply with all the receipt photos, scan barcodes, etc, it takes too long for them to get back to you. By the time they responded, which they asked for all the details again - some of the items had been eaten & the containers trashed. I shop Amazon all the time. I go through Ibotta to shop there - not one time have I ever received a rebate for Amazon. There is no way to distinguish what is Ibotta friendly on Amazon either. I use Ebates for online shopping now. When it’s good - it’s good. When it feels like I’ve worked really hard, paid close attention & should get a sizable reward - it’s disappointing.

This app seems like a great idea, and provides awesome discounts and cash back options. I am trying to withdrawal for the first time, and due to creating the account with my old phone number I can not verify my account until I contact support for help. Have emailed them several times over the past two weeks with no response. I guess it is a great idea until it is time to withdrawal because they do not want to pay out. I have contacted the BBB, so hopefully I can get some resolution and get my money that this app claims they pay out.

So with last update, I can’t log in to my account 😫

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My account has been locked for over a week. I have contacted customer support multiple times and have not received any response.

Use code HHUOYJB to get extra rewards. This app has already saved me 60 dollars and I just got it recently! HHUOYJB Groceries are so much cheaper now!

For “any item” purchases, you were able to earn 25 cents minimum. Very recently however, they lowered it to 10 cents! It used to take me 2-3 months to earn a $25 gift card. Now it’ll take me a year! They must be offering better incentives elsewhere (online shopping?) that I haven’t discovered yet?!

This app seems like a great idea, and provides awesome discounts and cash back options. I am trying to withdrawal for the first time, and due to creating the account with my old phone number I can not verify my account until I contact support for help. Have emailed them several times over the past two weeks with no response. I guess it is a great idea until it is time to withdrawal because they do not want to pay out.

App is awesome and cash back is real. Submitting a support ticket really is the worst. They don’t reply and when they do, it takes them 2 weeks. If your luck.

I would love to give this app 5 stars, but it is impossible for me to contact their support team. You can only contact them through their website by logging in, and even with my correct login credentials, it lists a former email address with an error message that I can’t be logged in, so I have no way of getting help to fix a problem. Dead end.

Not happy at all with Ibotta. I emailed support SEVERAL times about changing my phone number, and after providing every phone number I’ve ever had since owning a cell phone, was told none of them matched my account and they couldn’t change my phone number for me to redeem my cash back. I find this hilarious because Ibotta is literally linked to my Facebook and I provided literally anything and everything they could possibly need and what do you know..... STILL no help. Such a scam and waste of time. It took support nearly a week to get back to me each time because of heavy volume... aka ripping more people off. SCAM SCAM SCAM. Stay far far away. I will make sure every friend I know that has had a bad experience leaves a 1 Star review until our issues are resolved.

Cash out immediately after you get enough money. They deactivated my account with $30 in it and $30 pending.

I used to love Ibotta. But I have been trying to change my phone number on my account for almost a week now. Last response I got us 4 days ago. I received an email saying that i would have a response within 24-48 hours but I put the ticket in 6 days ago and got a response 4 days ago and have heard nothing since. Horrible customer service. Can’t even cash my account out to close it.

I had about $20 in my account, and one day see a promo for inviting 2 friends and receiving $50 ($5+$5+$40 promotion). Anyways one day I ask my friends to go use it, they do. One account I got a $5 credit for, the other one never even showed up the rest of the night (promo ended that night). I wake to an email saying: Your account has been suspended permanently or temporarily (I hate how they say that, it's like, we should have a right to know whether or not we're permanently banned). Then I contact support (still no response, it's been around 20+ Days so far). Then I go to twitter, without even knowing much of my problem they blocked me, I made another twitter, they blocked me. They are a fraud company. Never take on promotions, you're almost guaranteed to get banned.

I love using this app, but at times they don’t have any coupons that are useful for me. I’ve also noticed some of the coupons they offer the brand or quaintly of the product doesn’t exist. For example I use the Budweiser coupon often, but there is one for a 20 pack of Budweiser, which I have been unable to find in any store. The only reason I’m giving the app 4/5 stars is because of the lack of useful coupons at times and when they offer a coupon for a product that either doesn’t exist, or I can’t find at any of my local stores.

Crashes every time I try to add receipt...EVERY TIME!!! End up frustrated and give up. Deleting app.

The app kept crashing. Would not load the camera to take pics of receipts. Just kept showing the app background in the photo box.

Soon after I posted my last review, Ibotta fixed the issue of having to do multiple steps to redeem and I’m very happy with that. The only reason I am not giving it 5 stars, now, is because I hate that they list the same item over and over again in different categories, causing a lot of unnecessary scrolling. If they’d streamline it just a bit by grouping items by one category just one time, it would be perfect!

For the past month will not credit my account for purchases including the any product choice. Customer service does not respond. Avoid this app many others to choose

At first I was like yeah just another gimmick app, but I was wrong! I love this app it’s not only Easy to use but it’s fun looking at offers and going shopping! 5🌟🌟🌟🌟🌟 all the way🤘

The app has always worked fine for me but now when you try to open eBay through the app it shuts down & kicks you off completely.

I couldn’t figure out how to send my receipt. There wasn’t a way possible on their app. I Goggled it. No luck. I told them I was having trouble with it, and they didn’t address the issue. I tried and tried to figure it out. No luck. I purposely bought things I’d get redeemed for, but the only thing I was redeemed for was the “pick your item” or whatever. So I scanned my receipt and was redeemed 50 cents when it should have been about $7. I gave up.

I use this app primarily with groceries and going to Walmart, and I love that I can use it at Joann’s!!! Scanning the receipts when I get home is so easy! However, not every store is like that apparently. I knew Best Buy was one of their retailers, but with kids at home I didn’t get a chance to check the app for rewards before I left. Turns out, for Best Buy, you need to have the cashier scan a qr code before you pay to get your rewards!?! 😠 It makes sense, I guess, but I’m missing out on a huge reward because of my mistake. I wish they would let you have the option to scan your receipt, because again, when I am with my kids that do not stay still long, I’m not going to pull out my phone to check for possible offers. If the way to get cash back is to scan your receipt or take a picture of it, then I ask for consistency across retailers when possible. I will still use the app, but I know better now when going to a store I don’t normally visit.

As long as everything is going well, the company appears well. Just wait until their system doesn't issue you the credit you have earned (this has happened numerous times). There is NO way to speak with anyone. You need to find the area in the app to send them a request. You then wait for automated reply after automated reply asking you to resubmit things, or apologising for high customer service volume. I have been an active Ibotta user for five years ($495.81 in total cash back since Oct. 2013)). Each and every time there is a problem, they make sure that they wear you out with requests for you to do things (many times duplicated because they have not even read your replies. As of now, this time I initiated a request exactly one week ago. I have received three automated replies. The first two apologized for the delay. Today's automated reply told me too re-scan my items and resubmit receipts. I keep the receipts, but the $5.00 bonus they want me to resubmit has expired so I need them to issue me the money. So, it is now the second Friday to go by and I have not been contacted by a real person yet.

Whenever I go to redeem by taking a picture of a receipt, it just shows me the home screen like I took a picture of it. Was excited about this app but if it isn’t fixed soon idk. Also I referred a friend who used my code and it didn’t even register

For some unknown reason the app did not request access to the phones camera. All the tech suggestions didn’t work. Multiple requests from tech support go unanswered. My cousin who referred me, app working fine for him, did not get credit for the referral.

Please you guys are trash to tell people to get referred but put a time limit on what u need to earn to keep the ten. Well I’m deleting this app and you can shove that ten right back up your you know what

Feel free to use this referral code: awavdxu to get your $10 Welcome Bonus! 😉 All you have to do is sign up with this code: awavdxu and make sure to upload your receipt in the next 7days. Then you will receive your $10 bonus right away! 💵 It's easy and fun app. I recommend to everyone!

When his app doesn’t drop while in use it is awesome, but even after updates and clearing my phone the app drops about 60% of the time. Very frustrating especially when I specifically purchased items based on the discount I was expecting g to receive from Ibotta 😡 waste of my time

Love this app! I’ve officially earned over $140 in just a few months, and it’s super easy to use. Also, sign up with my code XATHNCS... you get money (and join a good team) and I do too! 🙌🏻

I would give this a five if I was able to withdraw the money I have earned. I get errors every time and it’s been a week and no response from Ibotta.

Love the concept but the camera does work to take the pics of my receipt so I can’t redeem anything

This app used to save me so much! I used it all the time and loved it. Now I can’t even redeem any items unless I “link a rewards card” or some other crap. What if I don’t have a rewards card you ask? I can’t redeem anything & I just use my other receipt apps instead. Also, the items that were eligible for redemption used to be broad & change often. Now it’s just the same c*** all the time that no one buys.

I purchased Amazon prime and did not receive $20 reward from company or $10 welcome bonus I think I should have received. I contacted the company a week ago and only received automated messages saying they are receiving higher volumes of messages. The image scan receipts always messes items in my experience. I always have to scan the barcode of missing items. If you are not careful, you will miss out on reward. Also, the app says refer a friend and received a five dollar reward. I’ve done this and friends have signed up. No rewards. There was no FinePrint so I’m not sure where the rewards are.

I’ve been using ibotta for over 2 years, I have earned cash but now I am locked out of my account. I have sent emails to the support team but get automated replies. I liked this app up until now.

This app would be great if it did what it was supposed to. I have referred 2 people who redeemed brand offers and have received no referral bonus. I emailed and they said they credited me for the referral and nothing shows in my account. Why should I bother to refer people if you’re not doing what was promised. I should of had an extra $15 because of the spin.

Love the app, it’s very easy to use. I had an issue with being locked out, emailed the support and was able to get back in. I like this app better than the other cash reward apps.

I have been using Ibotta for almost 2 years. I continually get the same offers over and over. I have earned quite a bit of money back, but it’s because I have to just stock up since I don’t really need it right now. It would be wonderful if the app could recognize things I buy frequently and things I never buy so I could get more variety. Other than that, it is a great app.

Can’t upload receipt or get past the second picture without it crashing and worse fails every time you try to withdraw funds

I’ve been using ibotta since 2013. It just keeps getting better! Use my referral code czu5hq when you sign up and you will receive a $ignup bonus when you redeem your first rebate, plus I will be able to help with the awesome teamwork bonuses. I love my ibotta!

I have added $23 to my account and I still haven’t been able to receive my $10 welcome bonus . It says to go to account on the tool bar/ the bonuses/ then welcome bonus, but the welcome bonus redemption option is not listed anywhere in the app for me... I would rate 5 stars but I only signed up to see if I’d be able to get the bonus! Been using for almost a month and i still have not received it ! I also signed my boyfriend up to see if it would list for him and it has and he hasn’t even redeemed anything yet so why doesn’t it show for me ... also I get an email about every 4 days saying that the bonus expires on the 30th of August if I don’t reach $10 but as I stated in the beginning I have accumulated $23 already and the only reason I haven’t cashed out is Bc I think that the makers would say “I haven’t accumulated $10 yet “ ! I’ve had an issue with the support team who has yet to reply to my emails ! Now the offer that I emailed about isn’t even listed anymore and it was for 4.50! What’s going on ? I need answers

Loved the app at first but lately there are tons of bugs. Product UPC aren’t recognized even when you purchase the exact product featured/pictured; unable to retrieve money to PayPal; no response from customer service and it has been over 5 days. Very disappointed with Ibotta.

Ibotta seemed like a great way to “earn” a little cash back on purchases I made, but I’ve learned a few things since I opened my account about two years ago. 1. I used this mostly for grocery shopping, but the items you can get discounts on is very limited. At first, I thought, great we get to try new things. After we found a few new things that we like, those coupons disappeared. We were being forced to try more new things again and my family and my kids began complain. Soon, the coupons changed again and my kids groaned even more... Tired of the complaints, I began to use the app less and less. The next thing I knew, I was only qualifying for offers for the generic things (25 cents off any brand of milk), and eventually I only qualified for the 25 cents for submitting a receipt. 2. Then one day they began offering cash back on purchases at merchants threw the app. They even offered extra bonuses. “Yippee!” I thought and tried it out (it was a Groupon offer). Despite my excitement, I saw no cash back or bonus, and I checked every day for a week, but nothing was credited to my account. (groan) Maybe it’s not worth the headache and anticipation over getting x% back! Recently, I gave it another try. I clicked on the link for Office Depot in the app, filled my virtual shopping cart, and upon checking out, my troubles began. PayPal was my payment method. After authorizing my payment to Office Depot, I tried to submit my order (all done through the Ibotta app of course). However, it wouldn’t complete the order and stated that something was wrong with my payment. I then received an email from PayPal saying that the authorized payment had been submitted. What? Through the Ibotta app, my cart appeared full and it was stilI demanding payment. Not sure if my order had been submitted, I authorized the payment with PayPal again, but it wouldn’t submit, again. Then I received a second email from PayPal, stating that I authorized another payment to Office Depot. Frustrated, I decided to check my shopping cart on a computer. My shopping cart was filled with some of the items I had placed in it, but they all demanded that they be removed from my shopping cart because I had already purchased the max amount allowed (some items had been on sale). My phone then had a familiar ding. I had received two more emails: one from PayPal, stating the amount that they were going to pay Office Depot; and one from Office Depot, informing me of my order confirmation. I checked the Ibotta app. My shopping cart now looked similar to the Office Depot shopping cart on the computer. 🤦🏻‍♀️ I reluctantly exited the Ibotta app shopping experience and hoped they would be forwarded my order info. A week later, there had been no credits to my Ibotta account. 😩 I contacted Ibotta to fix the problem. Two weeks later they have finally responded to my issue by informing me that my order didn’t qualify for cash back because I used a coupon/discount, which I never did. The moral of my story is, if it seems too good to be true, then it is. This app is only good for money back on physical receipts and I don’t recommend using it for online shopping.

I don’t typically write reviews but I’m so happy with this app that I am taking the time to do it. Ibotta is so easy to use and you get money back for purchases that you are going to make anyway. It doesn’t even stop at groceries; you can go to websites through their app and get cash back from those purchases too. So download the app and get some of your hard earned money back. prtvsnh this is my referral code if anyone reads this and decides to download the app, please use it. Once you get started you will get a referral code and you can start earning money for referring your friends.

I enjoyed the app and now when I want to cash out I can’t. How convenient they want me o validate my phone number but somehow a different account has MY number? I sent an email to customer service over a week ago to take care of the issue and I have yet to hear back. Would be a great app if it actually worked.

I went to store and “tried”to redeem the Any item beer and Fireball cash back. I’ve learned that you scan your items at the store before purchasing and sure enough I could scan the Fireball but the Any Item beer 12 cans or bottles or greater would not match. I spend a good 10 minutes scanning all the beer in the cooler before giving up. So s***** either me or the app, maybe both.

So it seems that if u don’t have email you can’t use this app is this true cjrere

I love this app and used it often until my local Walmart got grocery pickup, now there is no way to earn my cash back! Please update to honor Walmart grocery pickup! I stopped recommending it bc everyone is switching to pickup

This app is awesome we all buy groceries and it’s nice to get paid for doing something you already do they actually pay out just gave my girlfriend a 25$ dollar gift card to shop on amazon and made her day Just want to say thanks to the creators way to life guys Download it

The latest update is one of the worst in the history of the app. It’s harder than ever to see the products, but the value of each rebate is written in huge bold letters. Cool, $0.50 back off a thing! A thing I can’t really see unless I read the fine print or click on the rebate, and I REALLY don’t want to click on every single rebate. And now each rebate sits in its own little box with a drop shadow and white space between it and the next rebate. This is lots of wasted space and the drop shadows are just distracting. It takes longer than ever to scroll through and read the offers. Ibotta, are you trying to discourage people from using your app??

I’ve been using ibotta since 2013. It just keeps getting better! Use my referral code czu5hq when you sign up and you will receive a $ignup bonus when you redeem your first rebate, plus I will be able to help with the awesome teamwork bonuses. I love my ibotta!

I’ve told so many people about Ibotta! Many respond that they don’t have time to use the app! If you have time to text, then you definitely have time to earn money while you shop! It’s a WIN WIN for me because I use coupons AND I get paid to shop! I check Ibotta before I shop and click on available offers! I redeem rewards when I get home. Ibotta has made shopping extra fun for me!! GET THE APP!!

This is a great concept, however the app fails to load 75% of the time that I try to use it. Although you do get a few days to submit receipts, it should work every time.

Use Referral Code oufnawu and get $10 just for downloading the app. Happy saving!!

Slow going at first but pickin up pace now and I’m loving it like McDonald’s.

This app is NOT reliable with the rebates. They owed me $16 for a rebate and when I wrote them to her three times, I did not receive a response for at least 10 days now. The only way to contact them through email. So unless they want to respond, you are out of luck. There are better rebate apps.

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Don’t lose your login information, because you won’t be able to retrieve it.

Loaded a reciept yesterday and woke up this morning to an email stating they deactivated my account sit to terms of agreement... I didn’t do nothing except upload the reciept.... loved this app till then, hopefully u get this fixed soon... have a few friends that uses this app also and believe me they don’t like the way u all done ... so for now u get 1 star from me

Every time I referred someone they say the people I referred had multiple accounts. I was told my account would be deleted because I had multiple accounts as well. I never got the referral nor did the people I referred get their welcome bonus. I do not have multiple accounts. This app is a joke!

I have never used it successfully for once! First of all I did not get my sign on bonus; then there is network error message since last week or so, and no one in Ibotta cares if the app is still working or not.

100% unfair. I have earned $29.50 in rebates with you guys and I am unable to cash in my earnings suddenly because my account is “locked”. I contacted customer support over a week ago and have no heard back. Based on other reviews, I won’t expect to be hearing back from you guys. Great concept, horrible customer support!

This app isn’t worth the time unless you purposely seek out their very specific deals in which case you’re not actually saving money because you wouldn’t normally be purchasing said items. On the rare occasion there are generic discounts on any brand of a certain product I’m only getting a few cents off per receipt. At this rate I’d get to my specific cash out amount sometime next year. I did splurge a little on some name brands that had discounts at the store I shop and the app told me to scan the barcodes. The barcodes won’t scan. I even tried different lighting thinking maybe that could be the issue. Nope. This app has been nothing but a hassle.

I have contacted costumer support many times for problems I have encountered with the app. It’s been one month of not helping responses to my reports. They owe me $25 I have earned with hard work!

It’s funny that the first time you use this app, they dangle all this money in from my of you. Then, the second, third, fourth time they don’t give you credit for the things you buy. I’m done using it.

Every single time I try to redeem my receipt, it freezes and I can't take the photo. I've been trying for days and I don't know what to do. I have a picture of the screen, I wish I could attach it :(

Love Ibotta! The bonuses are wonderful. I use this app all the time.... but.... I mostly like the new updates, but when I’m scrolling through offers, and need to go back up and look back through the offers, I HATE the bar that comes down asking me if I want to submit a receipt. That option can definitely go. It’s super annoying and slows me down while I’m going through the offers. It would be fine to leave it at the top, but please stop it from scrolling down with me. Make it stationary. I’m disliking using the app now because of this issue.

I love this app so much. I can’t believe how easy it is to make money off this app and love how it can go directly to your pay pal or venmo account.

Hey this is very great resources of getting alil back of what you spent your money on

Whenever I try to open the app it says unknown error

I tried to submit my Kroger clicklist receipt and it was rejected. Is the app not compatible with Kroger’s mobile shopping?

I’ve removed and reloaded this app 10 times. It’ll Work for a few minutes, but then it tells me it “failed to load, try again” Ugh!!!

Just downloaded Ibotta a few weeks ago.... love it.... already made enough money to get a Walmart gift card to buy my twins new swimming trunks and rash guards for our upcoming beach trip! I do most of my shopping at Walmart.... and love that lots of the items i would normally buy anyways are on Ibotta!

I have used the app for almost 2 years and now it won’t work. The app won’t open and keeps crashing.

I have been s****** over twice lately over not getting the cash back when my items were what was needed. I also am trying to withdraw my savings and it’s only giving me the option of PayPal, which I don’t have. The gift cards are not even showing up! I usually brag about this app but now I’m just angry!

I have attached a loyalty card and have used it a number of times, yet my account is still not getting credited for the items I purchased. Over a month has gone by with no credit and support is not even looking at the emails, all I have received is the standard " we're busy". If you are pushing people to use their loyalty cards and you are not able to handle the influx of data from the store, then a user should be able upload a receipt. I am sure that there are some items that I will not get credit for, since so much time had passed and offers expire. My advice- read and actually respond to user's issues and get the loyalty portion fixed.

Because it won’t give you your bonus!!! I’m thinking they’re doing this on purpose to get free advertising without having to actually give you $. I’ve seen reviews about people complaining about this and i thought it was just them but it’s true lmaooooo.

Now this sounded great but... sign up bonus well you have to match that amount first to be able to quAlify for it then it states expires by the end of the year but you get messages it expires in a few days .... offers don’t work, purchased exactly what the description said but having to scan the barcode it stated no match, emailed support only to get msg we are very busy there will be a delay, after 10 days no answer. Looks like they hope you will forget when they ignore your msg. Also took a survey where it stated reward will be applied in 3 days, 5 days now nothing. All over be very mindful this app gets your full receipt which means they can analyze everything not only the items for bonuses plus the teamwork part your info might get passed on to someone you don’t want to know. Received a msg from the app... your friend xyzzy redeemed x amount today. This is complete transparency to this company about you and your friends

I picked up a few things on my lists yesterday from wal mart and yet again, the receipt didn’t add the items. So I manually added the one item it didn’t recognize. And it didn’t give me the money for it. Whoever monitors the receipts and items needs to do a better job. I’ve been ripped off so many times with specific items. If I could send a picture with this I would...instead I’ll just add the item and it’s SKU number. Pork loin: SKU according to receipt: 020622100684 SKU according to bar code on the loin: 0206221006849

qieiogd use my code and get 10 bucks 😊😊

They sold my personal information to telemarketers and then deleted my account because they didn’t want to pay me for my largest transaction stating that I had multiple transactions in the same day from the same location. I’m still getting cold calls at all hours of the day and night from random area codes across the country.

I bought my phone recently, I tried to get Ibotta for the very first time. It has someone else’s email address I tried to sign up, it says “FORBIDDEN CUSTOMER” Like the hell!!! Please I need someone I can contact!!

Been waiting one month for help withdrawing my funds. BBB HERE I COME! Ignore me and waste my time, thanks! Karmas coming darling!

I have been using app since May. I have had issues this week getting my bonus for back to school and jcpenny cash back. I have picked up and items been delivered still no bonus. I have contact customer care no response with48hrs. What is going on?

Let me rephrase that. Non-existent customer service. Have had $33 pending for weeks now that no one responds to me about. Have $25+ stuck that I cannot withdraw because my account has mysteriously been locked and customer service just responds with a canned template email each time saying “We are currently receiving a higher volume of support emails than usual.” Awesome concept —- that falls flat at the hands of its employees.

Use the referral code dvvegtn for $10!!!

If you go cash back over $40.00 or more then $ 100 your account permanently dis active. Customer service not interested to solve issues. If you show or send to them recipes again to solve the problem then they’ll not help you out. Only they say your account permanently disactivate.

IF ONLY YOU WERE ABLE TO UPLOAD THE RECEIPT AND IT AUTOMATICALLY FINDS THE ITEMS WHERE YOU CAN GET THE CASH BACK! I ALWAYS GO GROCERY SHOPPING AND MOST THE TIME THERE ARE NO OFFERS FOR GROCERY ITEMS WHICH IS A PAIN. AND HAVING TO SCROLL AND LOOK UP EVERY ITEM IS ALSO A PAIN! IF YOU CAN CHANGE THAT THEN YOU WOULD GET A WHOLE BUNCH OF USERS THAT WILL BE USING THE APP.

I used this app for the last couple of years but decided to delete it. The rebates with a loyalty card so often were not paid. I’d send a request with copies of the receipt and bar codes but usually just get a response saying they had a lot of request so it will take longer to get back to me. Or they would ask me for pictures of the receipts and bar codes although I attached them in my original request. I’d email back that they should have that information but then just get a response that since I didn’t provide them with the information my request was dropped. The last straw was when they gave me a rebate for an item I didn’t buy and I notified that I didn’t earn that rebate I got a response that they were experiencing high volumes of emails and they would get back to me in a few days. Then I couldn’t log into my account. I tried to reset my password and it would say it was accepted but still couldn’t log in. I assume they locked my account but no reason was given. I tried to email them again to find out why I got that same annoying response. Not worth the hassle for a few dollars a year.

I’ve been using this app for a few years now, and I’ve received several hundred dollars, so I’m mostly happy. A few complaints: - the wait time for mobile offers is inexplicably long. 75 days? I have to wait two and a half months to get my rebates when I shop online? It’s just not worth it. - you can’t rely on the expiration dates on offers. Offers will disappear long before their expiration date. I’ve been shopping with the app open in my hand, and by the time I get home, the offers have disappeared. I’ve started submitting receipts before I leave each store, which mostly solves the problem, but sometimes an item disappears while I’m standing in line and paying! - When you need support, it takes forever to receive a response. SCAN EVERY ITEM BEFORE YOU BUY IT TO MAKE SURE IT MATCHES THE OFFER, because if the item doesn’t match automatically, you’ll be waiting over a week to get a response from Support! - most of the rebates these days are only available at Walmart. I feel like there used to be more generic “Any Item” offers and offers available at multiple stores. I’ve also noticed that there are offers that are worth more at Walmart - you might get 50 cents for a brand of toothpaste at Target and $1.50 at Walmart.

I have been trying for a few days now to take a photo of my receipts and the camera freezes. Just want something that works with out having to fight an app

Overall I like the app, but there have been several instances (especially lately) where I make purchases that I may not otherwise make in order to get a bonus; but then the purchase doesn’t get counted toward my earnings and the bonus doesn’t get added. It’s really frustrating when you follow the stipulations and the rebates aren’t added. This is compounded by the lack of customer support when I try to follow up by submitting a ticket. I just keep getting messages that they are experiencing high volume and will get back to me.... but it’s been over a week. 🤷🏻‍♀️

Unfortunately, this app does not take your mom and pop grocery stores. It is worthless to me since I do not do my grocery shopping at massive retail stores.

At the beginning it renew the coupons every couple of days which is great for when u r buying multiples gallons of milk a week. However, now I hardly ever get the coupons I use daily. The worst part is that after saving for months, I tried to withdraw my money and it won’t t let me because I can’t remember my old phone line number from yrs ago! Of course, customer service is only email based and can’t speak to a human being. They are thieves! Never had an issue before

Join my team and earn a 10 dollar welcome bonus reward for limited time! 😬👍type in this code... gksaocr

A year+ later tech support is still no better. Downgrading my originally high rating for this app because the support is useless. Any size any brand rebates are rejected for no reason. App does not make it easy to submit items that should qualify but come up as “doesn’t match”. My app used to work that way (offering to have me submit items that should qualify) but had stopped ages ago. It’s nearly impossible to find now, plus usually they pretty much auto-reject the submission. Then there’s no way to submit appeals when tech support just blows you off. Which they do regularly. I have been having so much trouble trying to communicate with tech-support about the bugs I am encountering. There is a fresh pork product rebate that continually rejects products that should qualify. I submitted requests to have these UPC's included in the rebate but in the meantime I decided on purchasing another product that was already in their system. All of my requests to have such UPC's added to their rebate were rejected for no apparent reason. When I questioned this they thought I was asking for credit for these UPC's even though I had already claimed the rebate on a different product. They could not seem to understand that I was asking why the UPC's were rejected in the first place. About five days later I submitted some of those UPC's again and they were excepted this time. No explanation. Now search results are not coming up for products that I know are active rebates. I asked a question about this and they thought I was asking for a rebate on those items. No I'm asking why the app is malfunctioning. Then when I had three different tickets with three different questions submitted they decided to combine them all into one ticket so that everything could be more confused. Brilliant. With that being said when the app actually works it is very handy and I have collected a lot of rebate cash and found some products I like that I probably would not have tried otherwise.

Receive $10 CASH when you use Referral code: zjjzib You'll also be joining a LARGE team and have much better chances of earning MORE TEAM BONUS CASH!

I’ve been using ibotta since 2013. It just keeps getting better! Use my referral code czu5hq when you sign up and you will receive a $ignup bonus when you redeem your first rebate, plus I will be able to help with the awesome teamwork bonuses. I love my ibotta!

So I figured I would try this app I have been hearing so much about. I bought stuff at the store that I would get money back on and started to do the money back thing on this app. It has me take a picture of the receipt and it found the items that I am supposed to get money back for just fine. Now it comes time to take a picture of the bar code of the items I bought and it won’t focus on the bar code. Fuzzy pictures is all I get. So now what? Now I’m frustrated and I give up on this thing.

Just didn’t let me have the bonus.

I’ve saved almost $300 from this app in less than a year and a half. This app offers many products I already buy so AND given me the opportunity to try different things that are still budget friendly. I LOVE this app!

I was skeptical about Ibotta when I first heard about it (such is the nature of apps that say they will save/give you money), but I am happy to see that it’s not a scam. I have been using the app for about two months, and earned my first $20 about 3 weeks ago. As someone who prioritizes grocery shopping and cooking over eating out, I think this will be a helpful app to have, because it’s nice to find deals and even earn a little money back on one of my largest expenses. I will say that Ibotta would be absolutely perfect for someone who prefers name-brand products, buys a lot of packaged food, or has to feed a family. I only have to feed myself, and often shop at local co-ops, buy in bulk, and choose store brand products, so I haven’t been earning money very quickly, although the bonuses do help a lot! Overall, I’m really satisfied with the addition Ibotta has made to my weekly shopping practice and would definitely recommend it!

I recently contacted them in regards to my phone number changing on my account. Let me tell you this... If you ever change your phone number, do not scan another receipt after that. If you have money to withdraw before changing your phone number, I suggest you withdraw your cash FIRST bc after you change your number you won’t be able to withdraw your cash that you’ve earned. The support team is a JOKE. They will not handle your issues. They sent me an email about a delay & then sent me an email to rate the support team... Confused bc they never resolved my issue. All I needed was for my new phone number to be linked to my Ibotta account since that’s the only way you can verify (which is stupid). They failed to take me serious. I’m deleting this app and I’ll use another app instead. I emailed them to delete my account since they failed to fix my issue. What’s the purpose of having a support team or care team if no one is working on fixing our accounts. I refuse to invite another friend or scan another receipt. Oh but wait... I never got my credit for my friend referral & they won’t give me my rebate for my dole pineapple juice I just purchased on the 7 of this month. Go to the BBB AND READ THEIR COMPLAINTS FOR IBOTTA

So far I’ve uploaded 3 receipts which is awesome. I would be able to upload more but for some reason, whenever I take a picture and I happen to purchase a pack of cigarettes with my items, it won’t count my cash back items. Why is smoking so bad but ibotta will throw alcohol discounts in my face? I don’t drink.

Thank you EVERYONE for your honest reviews - you’ve saved me HOURS of valuable time 😉

Today and yesterday I tried to log on to the app and I used every email I have or had. The app continued to say that the email was already taken. So I deleted the app and got it back again. Now this time when I tried to get on it the app would not even load. I know it’s not my internet connection because I could get on social media. I would like to use the app but it wouldn’t even load.

This app is beyond trash. If you take the time to read some of the reviews what people are saying is true. I earned $84 and have been trying to withdraw it for weeks. Customer service with Ibotta is trash, they take weeks to write you back and then make up some lame excuse as to why you can’t withdraw your funds. They get paid by the companies when we shop so why should they get their funds and me not get mine. I did eventually return some items because I’m not letting Ibotta get paid from my shopping and not get my kick back. They are basically stealing. I can get all the items for cheaper online and cut them out as the middle person entirely and not have to deal with this waste of time company. Enough people will get burned and this company will go down. Someone should file a class action lawsuits against these people because if they take $10 for example from 1,000 people that’s $10,000 for them. They have Elmore then 1,000 users and they took $84 from me. Save your time hard earned cash and stay away from these headache filled crooks.

PROBLEM: Too long to read: Bought products. Sent photo. Got rejected due to a ‘blurry’ photo of the receipt. Try to resend with a better photo only to be told the product i bought was incorrect. (Went back to store to purchase correct product). Rejected again. Repeat. Actual Review: So my current experience is its a tad of a hassle. It IS possible to earn back money (if you have paypal or venmo, it deposits it there. A lot of confirmation to go through, but so far seems real. Waiting on my bank) NOW if your schedule isnt as free as mine, the app can be frustrating. Naturally, in order to gain money you have to buy SPECIFIC brands and sometimes specific types. For instance the app might only count your purchase if you buy a snack box that has each snack individually packaged, as opposed to buying the regular box. THIS IS WHEN IT GOT FRUSTRATING. There is a minimum amt of money you have to earn before you can get the money. Its $20. And on top of that, most items only give $1 or less back. Which means spending a lot on items you more than likely wouldnt buy. However, thats okay. What i got very angry at was this. They had a BOGO deal. You buy ketchup heinz alongside Mayonnaise Heinz and they will give you $4.50. Which is cool cause thats way more than your typical $0.25. I sent the photo of the receipt. Followed the steps involving scanning the barcode of your product and waiting some 12 hours for the process to be approved. It gor rejected. Why? Cause the receipt didnt show certain things ‘clearly.’ So i go to resend it. But it wont let me because the Ketchup is the wrong product. What was wrong? I bout Heinz Ketchup but the BOGO package says ‘simply heinz.’ My mistake. So i go back to the store (this is where the flexible schedule helps) return the products and buy the correct one. Repeat. Send in receipt. Scan barcodes. Wait. Receipt rejected. For a different reason, but not something that shouldve been an actul issue cause its how ive sent all the receipts. so i go through redoing it to make the photo clearer. And the ketchup wont scan. Cause its wrong. I had to buy “heinz ketchup sweetened with honey” Which leaves me with $10 spent on two items that YES i would eventually use, But did not need to buy this instant.

If you download this app, turn off notifications! I got three notifications in less than an hour, trying to sell me completely worthless purchases. Move on. Nothing to see here.

Let me begin by singing iBotta’s praises - it really does work. I have happily used this app for a couple of years now and made about $150 overall. Ordinarily I’d give it a 4.5 star review (only docking for the tendency it has to leave items off when you scan your receipt.). Unfortunately iBotta no longer fits my lifestyle - when our local Walmart started offering grocery pick up our quality of life (and budget!) improved exponentially. I am devoted now, but was so heartbroken to see items purchased through pickup can’t be redeemed. I can’t really understand why, since an itemized receipt is offered with online ordering and pickup and Walmart.com is eligible. I hope to learn iBotta begins to support grocery pickup orders, I’ll come running back with bells on.

I have tried and tried with this I have contacted the care team and I’m still locked after they said they fixed it so truly think this app is bs.

It works fine if you collect a few cents here and there. The minute you make a big purchase and they’re supposed to pay up a big amount they’ll find an excuse NOT to and will delete your account. Be warned. Very deceitful and I’m sorry I referred my friends to it.

I’ve been using this app for over 3 years, but it’s gone downhill significantly as of late. Offers inexplicably vanish well before their expiration date, receipts submitted before the deadline are arbitrarily set to pending until they’ve conveniently expired, the values and variety of the offers have shrunk considerably, and customer service is severely lacking. Once I’m able to cash out again, I’m done with this nonsense.

Please find a way to let us use the Walmart pickup receipts!

I have a about 11.75 in my account right now and I should be able to receive my bonus cash. My bonus cash says I still have about 8.75 left which is far from true. What's going on?

I routinely buy several items that qualify for rebates but ibotta will only approve the “any item” rebate. I have emailed ibotta several times about these issues with a copy of the receipts (with qualified items marked) but only receive a generic response or no response at all. Ibotta used to work great but now it seems like it’s turning into a scam.

App refuses to open. Crashes on every attempt. Phone is updated, app is most recent version but will it open. Nope!!!! Disappointed. And they need to add independent grocery stores.

It says .25 bread any brand, .25 milk any brand, .25 any brand, .25 off any item. I only get the any item deal, every time. Scan receipt of rewards card. This app is garbage

A year later tech support is still no better. I have been having so much trouble trying to communicate with tech-support about the bugs I am encountering. There is a fresh pork product rebate that continually rejects products that should qualify. I submitted requests to have these UPC's included in the rebate but in the meantime I decided on purchasing another product that was already in their system. All of my requests to have such UPC's added to their rebate were rejected for no apparent reason. When I questioned this they thought I was asking for credit for these UPC's even though I had already claimed the rebate on a different product. They could not seem to understand that I was asking why the UPC's were rejected in the first place. About five days later I submitted some of those UPC's again and they were excepted this time. No explanation. Now search results are not coming up for products that I know are active rebates. I asked a question about this and they thought I was asking for a rebate on those items. No I'm asking why the app is malfunctioning. Then when I had three different tickets with three different questions submitted they decided to combine them all into one ticket so that everything could be more confused. Brilliant. With that being said when the app actually works it is very handy and I have collected a lot of rebate cash and found some products I like that I probably would not have tried otherwise.

Not worth the time. Credits do not show up in account.

Obsessed with this app! Love earning money back then choosing from the large selection of gift cards !! This is the best app ever.

In just my first month, I’ve made over $140 effortlessly. At first I was skeptical, especially since Ibotta wasn’t a partner of the primary grocery store I shop at, but I found so many offers & deals at my secondary grocery and other stores I shop at all the time (target, CVS, Walmart). Love all the bonuses offered and variety of options. I actually downloaded Ibotta and checkout 51 on the same day and Ibotta is far superior. I’ve since deleted the other app.

If you just so happen to buy, or be willing to buy, the specific items that they have offers for then you’ll probably do well with this app. But seeing as a lot of them are for brands I’ve never hear of and vary from week to week I really can’t see how this would work for most. On average I’m earning $1.00 a month and that’s only because you get $0.25 for any receipt item every week. And I can find more spare change in my husband’s pants pockets before putting them in the wash, so this isn’t worth trying to remember to do.

Wont let me take any pictures of the receipt

I loved this app to start! Besides waiting for online purchase rebates for months and having items purchased in store not accepted that completely meet the requirements it’s a great app. Their customer service is absolutely horrible. I emailed regarding an issue and opened a ticket 2 1/2 weeks ago and never received a response except an email asking how I liked how they handled my ticket. Umm, the one you never responded to in the first place?! And now a rebate that was for $24 shows processed instead of pending and I never received the money. The particular item was ordered online when I could have just went to the store and bought it but I figured to save $24 I can wait a few weeks for it. So now, if I don’t get the rebate all the wait was for nothing! I submitted a ticket for that too. And will keep submitting new tickets for both issues over and over and over until I get a response. It’s ridiculous!

This is a great way to save money, however, I just wish that the landing screen showed my favorite shops, my most visited, and/or my most recent. That way I wouldn’t have to open the app and search for my favorite shop every time. Also, I do shop Target a lot, but shopping Target through the app doesn’t allow for the drive up pick up option available at target.com and on the actual Target app. One other thing is that I order groceries online using Walmart’s grocery app which does not provide a receipt with barcodes, and so then I’m not able to claim coupons for products that Ibotta has coupons for because I don’t receive a regular store receipt. If these things can be fixed, I would easily give the app 5 stars.

Ibotta has been amazing and super easy to use! Being a young adult I wasn’t really sure how to coupon but saving money is a lot easier with this app! Use my referral code: bbduxjn ☺️☺️☺️

I’ve been having this app for about a year now. It started out great. Got back gift cards twice. But.... after the app starts figuring out the things you get regularly .. like the brands you use a lot....it puts up the opposite brands you use so that you don’t get a rebate. Very wrong!!!!!!! I’ve been trying to get a rebate now for months of shopping. Pitiful!

Many receipts from Festival Foods do not have barcodes to scan and rebates cannot be redeemed because ibotta requires this.

When I started using the app a few years ago I really liked it. Now, all the grocery stores have all the same coupons. There used to be a lot more items.

I love this app but I do most of my shopping through Walmart pickup and Ibotta doesn’t take the emailed receipt so none of my stuff ever counts. It’s disappointing...

Y’all should try it. I love it! Easy to use and u make money on the things u buy . 5 stars

I’ve been using ibotta since 2013. It just keeps getting better! Use my referral code czu5hq when you sign up and you will receive a $ignup bonus when you redeem your first rebate, plus I will be able to help with the awesome teamwork bonuses. I love my ibotta!

But when you try to take a photo of your receipt, you can’t. One star because I can’t give it zero. I feel like it steals my info.

25 cent any item is back. Thank you so much.

I just referred my friend here and they didn’t give me any rewards and any cash back thry promise that they would give you a 5$ per each friend you referred to the app , i did it but they were just catfishing us , they also don’t have a costumer service.

When you have bottomless pits and shop a lot .. this app is awesome!

Receive $10 CASH when you use Referral code: zjjzib You'll also be joining a LARGE team and have much better chances of earning MORE TEAM BONUS CASH!!

It’s just so easy and you are buying the stuff already! Might as well get some money back! 😉

So basically they advertise a bunch of products and have a huge list of reasons why the will deny a rebate. Rebates are low (e.g. 25¢). I wasted too much time with it. They would want me to resubmit “blurry” receipts (they were always readable). Many stores/bars/restaurants don’t itemize receipts at the level they want. Multiple times I took a picture of the receipt and the beer I drank. Rejected. At this point I’m convinced they are getting money for these purchase but not honoring rebates. When I emailed them asking why the kept rejecting my valid receipts they deactivated my account with no warning. (This also means you loose all the money you accrued.) Use at your own risk and pull out your money ASAP because they will close your account if they feel like it. I feel like I was the customer the wanted: tried lots of new liquor, including Glen Fiddich last month... it’s absurd that they would close my account.

I, as recent reviewers, can’t withdraw any money earned in this app. I can’t cash out to paypal or venmo. Their customer support doesn’t respond to me. Very disappointed

I can't watch videos for the "any brand rebates" so I can't redeem these *update* My husband is in the military and we had to move to another country. I didn't have enough money to withdraw, got a notice from Ibotta that they're going to start charging me until my balance is zero, and I can't even open the app to see if they changed anything to give me the possibility to do anything with the money I earned. I started using ibotta when I could transfer only $5 to a gift card or my account...last time I used it they had increased this number. So disappointed they have changed :(

Have to change phone number on account and tried to write customer service and they will not contact me back after a week and a half. I’ve wrote them on their website and Facebook a couple of times and haven’t heard anything back from they yet. Will update if they finally contact me and tell me how to change my phone number.

Got an email saying they blocked my account due to fraudulent activity and to email customer service so I did and got no reply back. It’s been over a week now. Conveniently they do this when I’m close to the cash out minimum. Wasted my time with all of my recipients for nothing. Worst part is I honestly didn’t cheat in anyway that I am aware of.

I have been an Ibotta user for along time, despite hearing from others about their issues ranging from locked accounts to poor if any customer service response, I had never had a negative experience. Sadly all good things must come to end, I have been unable to withdraw my earned money for over a week, I followed the policy and sent a help request. I received an auto response citing a 48 hour response time. Today is day 7, and I have still not been helped, I still can’t access my money. I am extremely disappointed and frustrated. I suggest looking for other money saving apps, we have choices. Poor customer service is unacceptable.

You’d have to try incredibly hard to use this to get money backs since it covers hardly any items at the stores. I did eventually get about $10 into my account and they wouldn’t let me cash it in, and then eventually took it back from me for “account fees”. Deleted.

I’m using this app more then 7 months & it’s really great apps. Their supporting system are also very good.. I really appreciate to use this app. I think it’s a great cash rewarded apps ever.. So suggest to anybody can use this apps without any doubt.. Thanks Ibotta to making a money making platform for us..

The app is just full of BS 1. I say this because i couldn’t even withdraw my money and transfer the money to my PayPal account 2. I tried to withdraw it choosing one of the gift cards it told me my account was locked Whenever I get back into my account and withdraw that’s it I am done with this app

Thought I’d try this app out since a few of my friends have recommended it. I filled out the sign up page and clicked sign up only to tell me they couldn’t create an account for me. I tried it once more and it then said email was already in use. I typed in the email and said forgot password to see if it would send an email link to change password but it said account doesn’t exist. Such a b***** as I was really excited to begin using this app!

I was enjoying this app until, not long after I accumulated $40, I suddenly can’t login to the app. I received no notice of my account being locked (which would shock me, as the only submissions in the past month have been automatic through use of my connected loyalty cards). When I reset my password using the provided link, I can’t login with the new password either. My app version is current. I tried to contact support, but the link for support takes you to the login screen, creating an endless loop of your technical issue is a login problem. I’m at a loss. I would rate the app 4 stars when its working, but 1 Star since it’s not and since there is no way to contact anyone to address the problem (except, perhaps, by posting here). UPDATE 07/29/2018 Still no response, account still not working. It appears as if the account was simply deleted with no notice. I have no way to access the money I had accumulated. I am giving the customer care team 7 more days to contact me, and if I receive no adequate response, I will add my voice to the existing 564 formal complaints with the Better Business Bureau to see whether the BBB can facilitate a resolution.

This app cheats you. I have purchased items and then I go to scan my receipt a couple days later. App will ask for a barcode of the item. REALLY. On a pint of ice cream I already ate. Its on my receipt why do you need the barcode scan. I already unloaded and put ip my groceries and now you want me to go find stuff. Good grief.

I mean it sounds like a good idea but in reality this whole app is one confusing mess. I’m a delivery driver for Uber and only reason I signed up for Ibotta is because I heard there was some offer. Still have yet to come across anything remotely relevant to Uber. I don’t think this is user friendly at all I’m clicking tons of offers but nothing explained what to do next? I’ve wasted so much time now trying figure this s***** thing out that I figure I would waste some of your time letting you know. Maybe improve whatever this app is trying to do so it makes sense would help. Maybe my phone? Possible. How about a guide on how too? Great idea 👍🏼

I like the app the so far , except every time I want to add an offer it asks me a personal question. It asked how many adults in my household & how much is my household income ?? I just simply want to why is it beneficial for the application to know that ? ... besides that i like all the deals and being able to have so many stores to choose from .

I have been waiting for over a week for my rebates. I’ve accumulated almost 50$ in less than a month with app but now for some reason I can’t get the money?? I sent 20$ to two different accounts and neither were received odd?? I’ve contacted and contacted Ibotta help..... with nothing but a email saying they had a lot of inquiries etc. I’m sure do because this is a joke and they have no intentions of following through

I had 2 people sign up and still no “bonus” like it said

It takes me so many times to attempt to upload my receipt! The app continually crashes. There are weeks where my time expires to scan my receipt because the app crashes. Maybe it’s because I have a long receipt. But then if you cannot make the app work with a long receipt don’t bother offering the option. I’m currently on my 15th try to scan in two parts and have yet to be successful. Last week after several attempts the app never recognized the items that I checked that were purchased. It’s so much harder than it should be !! I’m not sure it’s worth it after today’s unsuccessful scans

I was using the app as it seemed a great way to save and earn while doing it. I shopped, I took pictures of my receipts and sent them to them all very easily. Ran into trouble however when I tried to redeem for a gift card as you do it get cash back....... or at least I couldn’t find where I had that option. I purchased my gift cards with my points and watched as my points were taken away. I at no time actually received any gift card. They never tell you if they are mailing it to you, emailing it to you, texting it to you..... nothing. I waited a couple weeks to see what would happen. Nothing! I sent their customer service online a message that they never responded to on two different occasions. So I stopped using the app waiting to see what would happen. I finally received an email wanting me to come back as they noticed I’d stopped using the app. I sent another email explaining why and asked what they were going to do to make this right..... again no response. So I believe there are retailers receiving the feedback as to what we are and aren’t purchasing but there seems to be no benefit to the consumer. I’ve basically told them when they respond to my questions and give me the gift cards that my points were taken to purchase that I would consider using they app again. No response. Makes me think nobody is listening at all. Can’t see a reason to use the app.

It’s ok but it’s very hard for me personally to figure out how it works in the add I saw you could scan receipts but it’s obviously more complicated

Ok so I just looked a couple days ago on redeeming the cash back I have and many option for gift cards came up. Today I look and the only options to redeem are PayPal or Venmo. What happened? Where are the gift card options for redemption??

Found out I don't really need this app after I sign up. Tried so hard to deactivate my account, but wasn't able to do it. The welcome and onboarding experience is a little overwhelming. Very interesting concept! But, please let me know to I can deactivate my account

It has been working when I was starting to get cash back, but when I’m reaching closer to $20 it doesn’t read many of the things on the receipt that offers cash back. I buy the recommended amount and sometimes more but it won’t read it. Customer service won’t help. Still one of the best apps for these kind of things though.

I’ve Just have ibotta for a couple of hours in already love it