Etsy App Reviews

Cool things but everything is overpriced

Among the ills → recently started sending bogus / spam notifications. Turned all notifications off. If no update by mid-October curing that and the numerous other problems noted by others, l'll delete the app and my account. No time for idiocy-infected companies.

I opened it today and can’t find my pins/boards. Where’d they go??

The App keeps updating, but it seems to get rid of many of the choices. Where are the things from people I follow? That is why I follow them because they look at far more interesting items than what Etsy wants me to look at. My feed stays the same with almost the same items week after week. I am tired of the same feeds and I have tended not to use the App as much. They even dropped the stuff from shops that was at the bottom, I had found that was the only thing I was looking at.

Seriously, search never ever works for me. Whenever I search for a specific shop, I get no results, even when I’m typing it correctly (yes of course I’m sure it’s entered right). I don’t understand why it’s so bad.

I love Etsy and I love the app, but there’s a couple of things that consistently frustrate me. One is that you can’t filter your “loved items” by category. Over the years I’ve “loved” dozens of items, but when I want to go back and find something I have to scroll through the whole list instead of being able to filter the list to narrow it down. Also, this is for Etsy in general and not the app specifically, but the reviews on a product aren’t for that specific product, but for all the products sold by that seller. I was excited to find a phone case that I loved with tons of great reviews, but then realized that all the great reviews were for other products, and couldn’t find a single review for the phone case. If they could fix those two issues, Etsy would be near perfect!

I use this app regularly to look at items but it is useless to make a purchase. I moved countries and no matter how many times I change the currency setting on my desktop the app reverts back to my old currency - and there is nowhere to change the currency in the app. Please fix this!

It’s a nice app overall but there should be a way to report certain things. There is n***** on the site that id rather not see. Id like to report those things but i don’t see a way to do so. Plz add this feature.

Give me the option to only checkout with one store. I mean for real. So annoying.

Etsy is great, I mostly use it to buy clothes for my pets lol

tried to buy 2 things off here a little while ago dude just deleted his account and Etsy was no help. They gave me half the money back that I paid for one of the items then hit me with automated messages when I tried to reach out after. Never using this again.

They allow people to sell things even though the sellers don’t send out the items you paid for and get your order cancelled when you ask why it’s taking 16 days. Etsy app is bad. Etsy support is bad.

I can’t buy anything

Yuck Etsy apps are awful. They are slow and filled with unnecessary things. Favoriting or unfavoriting sends you back to the top so scrolling isn’t smooth. The sell app requires this app unfortunately but now those two are working in conjunction. No one had thought this through. Etsy just thrusts forward for shareholders and it looks like a sweatshop now.

This app is great. I’m getting everything ready for my wedding and the little detail stuff I need this app has. Also when I was having issues with my account (due to my own stupidity) I email them and they got it fix in a day. By the way, thanks Carlos for fixing it!!

Etsy is not for ages four and up, I searched up Nintendo and it showed a fully n**** women from a video game . The bits weren’t even blurred out. Please fix this

Love the website and shopping on the app but the widget show more or less does not work nor does it show me anything of interest like what my favorite sellers are showing. This app needs work!

I’ve been an Etsy member for years but I got a new phone and when I downloaded the app again they told me my account had been deactivated. I have no idea why they’d do that. I can’t log in, I can’t create a new account and I can’t report this problem to Etsy bc you have to be logged in to report a problem!! And you can’t call Etsy either. You can log in and request a call. They don’t accept incoming calls. I actually selected “having trouble logging in?”, chose to reopen my account, entered my email and was told my account has been deactivated. What did I do wrong?? I buy a couple things a year and have for like 8 years! Hoping someone sees this and can help.

Because I don’t even know how to post on my account and sell there should be a plus button to do that I don’t like it!

Fix the s***** search box I’m a heavy user of Etsy I get tired of not being able to pull up my fave shops because something is just right .. I have to go to past purchases or ig to get a link ALSO THE AUTO RELOADING OF MY LIST EVERYTIME I MAKE A CHANGE IS ANNOYING

I cannot click see full profile from this app. Can you please fix?

Got conned by fake seller from this app

There is no sense of accountability with this company! I will not make another purchase

still having problems with the update

The app works FINE. Stop RUINING MY LIFE. This is the second time in DAYS that you’ve shut down your app for more than 7 hours at a time! I’m trying to BUY- NOT SELL! I genuinely HATEED you... allieexpress FOR GOOD.

nice app but today when i went on it nothing is loading /: major inconvenience

Literally couldn’t even sign up when I downloaded it. Server down is the error I got for hours. Let me save you some time, don’t bother with this app at all.

*updated* Please Etsy please make it possible to search through your favorites!!!!!!!!! You guys have done such a great job on this app! My only recommendation would be that it would be a lot easier for people like me, who are on every day and have hundreds of items saved to their favorites, to be able to search through their favorites or favorite shops! It's quite a pain to scroll through my huge list ready to buy that item I viewed two months ago... Thanks guys!

Nothing I click on shows up. It’s an endless black screen. I have stuff to buy please fix this bug!

I am an college student and an online seller, I adore the etsy website for the way it introduces potential customers to all kinds of antiques, the website is miles better than eBay. HOWEVER, the app is miles behind eBay, as the eBay app lets sellers post on there. Etsy does not have this on their app, very disappointed, huge road block to my business.

I ordered my wife some custom shoes for Mother’s Day. When they didn’t arrive I called them we found out they were sent to the wrong address. Etsy instructed me to go to the post office of which they indicated they were sent back to the manufacturer because the address was incorrect. Etsy said they never received them back (yeah right) and wouldn't refund our money. Since they indicate on their web site it takes 6 weeks for delivery there was nothing the bank could do as to much time has lapsed. How convenient.

This review is way past due & I’ve been experiencing the following issues (explained below) over & over. I figured it was time to share my review in hopes of getting these issues resolved once & for all. Since all of these glitches/bugs have been occurring on the app since I can remember (minus the updates they’ve made w/the shopping cart a couple years back-see paragraph 4), which would absolutely w/out hesitation change review of this app from a 3 to a 5+ w/out. *THE PROS & CONS* This is a great app with a user friendly layout. Super easy to navigate through, and i personally prefer using the app over my desktop when browsing/shopping. Love the way it is set up when & have everything you could ever need to search for specific items and prices. Great search filters & can search for shops or items. Amazon doesn’t even have the search for seller option. However, this app needs improvement & can be extremely slow at times when browsing larger more popular stores, some pages will not even load & then when you touch the blank white screen the photo of the item on page will pop up and then when exit out of picture you can only see some of the text but everything else is white & usually have to quit your session & start over. Another issue that’s been happening since the beginning when I’m browsing through on the app & comparing similar items, etc. & then the app just crashes all of sudden causing you to lose everything you were just looking at? So, when I reopen the app I have completely lost where I was & none of my recently viewed items show up like they usually do. Many of my issues w/the app are stemming from consistent glitches/bugs that have been occurring since I can remember. The app will just crash after 20 mins or so of browsing, & reopening the app your recently viewed & saved to favorites items are gone & have to start your search & session completely over. So frustrating... Also, I HATE how you cannot checkout & choose to pay only one seller w/the app? This is a terrible feature & cannot even count how many times I’ve ended up only purchasing one item instead of a handful of others from a seller bc I didn’t have the time or want to remove everything from my shopping cart to checkout. I would've made a lot more purchases if I could choose to checkout w/only one seller on the app. I know they made the option to checkout w/one seller on the desktop platform finally, so I know this has been a issue & problem for all. Yes, having the ‘OPTION’ to checkout w/multiple sellers is nice, but come on, not everyone wants to purchase everything in their shopping cart at the same time on every occasion. The more flexibility you give your buyers the better. Having to use my desktop to make purchases from just one seller without removing items in my cart is an inconvenience & more often than not, I end up buying elsewhere. ***HIGHLY SUGGEST THE FOLLOWING IMPROVEMENTS*** - allow buyers the option to checkout with just one seller on the app! This is a win win for both the buyer and seller and not really sure why you took it away in the first place? - start some sort of rewards program and/or cash-back incentive for buyers & sellers to use. I have never received any kind of promotional email from Etsy. I receive individual offers from sellers in my email, but would be nice to receive something you could use toward any purchase that Etsy offers to longtime members & account holders who place a lot of purchases with them, bc w/out your sellers & buyers Etsy would be nothing. For example: eBay has ‘eBay Bucks’ & you can use them (quarterly, I believe?) & the points are collected from the previous quarters total purchases. So the more you buy the more eBay bucks you will earn and be able to use toward future orders of your choice the following quarter & is a nice bonus if you’ve placed a lot of purchases from the previous quarter. It’s a great way to keep customers coming back, too, bc you may forget about it & then get an email & voila, you have eBay bucks you can now use! I’m honestly surprised Etsy hasn’t done anything like this as a whole & not just leaving it up to the sellers, bc some sellers never offer any discounts or incentives (a lot of them do, but some of the sellers that I buy from on a regular basis have never offered any sort of discount or free shipping, etc. so any kind of incentive from Etsy that could be used toward any purchase & the buyer has the option to use it however they please & any Etsy shop(s) they choose. I know I’m not alone here, bc who doesn’t love a discount and/or free shipping with absolutely no restrictions on how you can use it & what you can use it on? You’ve got to reward your buyers/sellers these days to keep them coming back... ~ Increase the amount of items you can put in your shopping cart, as well as items you add to your Saved for later shopping cart. Being limited to only 99 items in a shopping cart when you purchase items or know you will need to purchase them in the near future makes everyone’s life better & saves time. I know I’m not the only one who does this & there’s been so many times where I’ve removed items from my cart to place an order & then forget about it & then seller misses out on a potential sale. The 1000 item limit in the saved for later cart is really annoying & not very many considering how large Etsy is now & all the various items you can now browse, shop & discover. ~ Add purchase history on all listings you’ve purchased before (amazon does this & it’s a fantastic feature, which makes buying something again a breeze for people who place a lot of orders on a particular site). purchased you don’t have to go through pages of orders in your purchase history. My purchase history would take me forever to go back through & try to find items I purchased over a year ago & would be faster for me to search for it & guess than trying to find it.

I turned on notifications to just my purchases and messages from sellers, so why am I still getting trash notifications like “oh, your sellers restocked their shop, go check it out!” Why? Disable this please. What is the point of having a notifications feature when you’re going to shove it down my face anyway? Turn this off!

Can you please make the page stop scrolling to the top every time I un-favorite something. It’s rather annoying

Etsy has a lot of sellers some of them are good but it has more crooks and scammers beware Etsy does not offer any kind of protection for buyers especially if you pay through PayPal it becomes a PayPal’s problem Etsy customer service is slow to respond and are quickly to push on responsibility to your method of payment so there is no resolve within Etsy so anyone can open a shop and sell fake jewelry and if Etsy gets enough complaints they might close your profile but all you have to do is re-open with the new profile name and start all over again selling more fake items Etsy does not care about their buyers so use caution when ordering anything on the app

Anything from birthday gifts to tarot readings to an antique Georgian cross, I bought on this app. There's always something new to see every day. Suggestion to developer: when your favorites go on sale, I should be notified.

This is a good app. But it should not be so difficult to register and make an account... this should take as most as 3 mins long. 😬

A couple updates back broke the ‘Items I love’ favorites. Now if I’m scrolling through and tap to unheart an item, the page refreshes and scrolls way back up to the same spot every time. If I click on the item and unheart it from its actual page and then go back to the favorites, it won’t refresh right away but eventually it will and scroll back up to the same spot. It’s extremely annoying when I’m trying to look through 500+ items I love! Also, bring back the option to check out from just a single shop!!

Now it’s just full of mass producers. Like a more expensive amazon now. Also, the new policies and algorithms have been awful for the artists using it.

a happy buyer and seller 🌿

First and foremost: the site is difficult to search. I love what I find here, but it is just so hard to sort. Search on Boho necklace and you find necklaces that are anything but boho, beads suitable for making a necklace, necklaces that are neither vintage nor handmade, non-necklaces that could be worn around a neck maybe, a clasp without a necklace and so on. (And yes, I know how to use a search engine.) And now there’s a new wrinkle. The Etsy app and the Etsy seller app are not communicating with each other. On my Etsy seller app, I saw recent activity that showed me something interesting on the Etsy app. When I clicked on it, I was told I must be signed in to see that listing...but I was already signed in. I went through a frustrating loop numerous times. It simply would not show me that article in that shop. So I searched the Etsy app on the name of the store instead, and it told me there was no such store. I tried this repeatedly, but it failed. My spelling was correct. I clicked on SHOPS. All my efforts failed. I was on the verge of buying something!

This is my go to access point for my account. However, after the most recent update, one can no longer choose the specific category that they are interested in. Hoping for an update, but maybe this was a sign to shop elsewhere.

love this app! i just it all the time

The search function does not work for shops. Every time I search for a shop name, I get no results. I have no filters set. I have to go on a computer, find the shop and add it before I can view the shop on the app. Kind of dumb to have a search function that doesn’t return shop names.

On mobile, under filter, I am unable to select categories. When I tap this menu, I am brought to the Sort By menu. However, when I tap the Sort By menu, nothing happens.

The sort and filter feature is totally broken and it makes searching for products basically pointless!!! I hope they fix this considering that’s what I use the app for! :(

Your sort by feature is broken. I can’t toggle to search by most recent additions. Can’t shop. Bummer.

Love this app but for the last couple of days I’ve been having issues with the pics not showing. Hope this issue is fixed soon

I love Etsy. I’ve been a user since 2015. It always allowed me to buy specialized gifts for friends. Up until now, i never had a problem with my orders. However, one item I bought had a bit of a faulty and I was quite disappointed. I left a 3-Star review and wanted to add a picture...but I couldn’t?? I could only leave a picture if I rated it 5-Stars. That’s a bit backwards isn’t it? Should we be able to see what other people bought, especially if it was a scam? Besides that, the shipping price is awful and sometimes double the item price itself.

This would be a great app if it let you browse your favorites so you can add them to your cart.

I bought a new iPhone 8plus on July 2, 2018. Since I bought the phone, my Etsy app isn’t working! I have uninstalled , and reinstalled! Reset And reset again. Please help! Thank you, Alisa Mullinax

I purchased several stickers from the same shop, but I can’t review the whole shop as one, I have to do it by each purchase? Give us the option to do a “bulk review” so I can cover them all. ALSO: It should tell me if I’ve purchased items before, like a coloring page. Amazon does this and it’s soooooooo nice. Pretty disappointed.

The last update of the app has rendered search almost useless. From a usability standpoint, it’s incredibly frustrating to use. The keyboard was changed from the native keyboard to something custom where the spacebar has been cut in half to make room for an unnecessary @ symbol. Typing has become horribly cumbersome. The touch points for the filter menu are off so you can no longer filter by category. Please have your QA test and sign off on the next version before releasing.

My app has not been allowing me to narrow down my search through the categories option. When I click on categories it only allows me to sort the search by recent, highest price, lowest price, etc.

The Etsy app and the Etsy seller app are not communicating with each other. On my Etsy seller app, I saw recent activity that showed me something interesting on the Etsy app. When I clicked on it, I was told I must be signed in to see that listing...but I was already signed in. I went through a frustrating loop numerous times. It simply would not show me that article in that shop. So I searched the Etsy app on the name of the store instead, and it told me there was no such store. I tried this repeatedly, but it failed. My spelling was correct. I clicked on SHOPS. All my efforts failed. I was on the verge of buying something!

The App usually works fine for me, but in the past week sort is not working. It is not working on my iPad or my android phone. I can choose the sort options but the results are not correct.

I opened up a new bank account and used it to deposit my money from my Etsy shop. My new account is stored no where online except on my Etsy account and in 8 days, someone in the world got my new checking account number and routing number “coincidently”. But if you want to accept payments from people buying from your shop, Etsy forces you to store your banking info on their website. Again, my new banking information was only stored on the Etsy site. If you want to sell on Etsy, open I brand new bank account specifically for depositing money from your Etsy shop.

this is getting ridiculous! they really need to stop s******* with search logistics. cannot search by time or price.

Love Etsy but seriously it needs to update the checkout cart🤦‍♀️! Others have complained about this. We need the option to choose which items in our cart we want to pay for and not just everything in the cart from various sellers. Please fix ASAP.

Trying to open shop on app...so frustrating...can’t list...keep losing my info...want to sell here but can’t even list

I opened up a new bank account and used it to deposit my money from my Etsy shop. My new account is stored no where online except on my Etsy account and within 2 weeks, someone in the world got my new checking account number and routing number “coincidently”. But if you want to accept payments from people buying from your shop, Etsy forces you to store your banking info on their website. Again, my new banking information was only stored on the Etsy site. If you want to sell on Etsy, open I brand new bank account specifically for depositing money from your Etsy shop.

I’ve had this app for ages and I love it, the only problem I have is with the “new and improved” checkout. I often add things to my checkout from from multiple sellers at once, but I like to make my purchases from the different sellers individually. It makes more sense, since they all charge for shipping separately and many have different shipping times. The concept of merging all the purchases together is a good one, if that is how you prefer to pay, but it’s not good for everyone. On the web version, you can choose to check out from different shops individually, so I find I do my “window shopping” and adding stuff to my cart from my phone but then making my actual purchases from a computer. It’s a little inconvenient that way. It would be nice if the phone version offered the “check out from this shop” feature, or allow you to select the old checkout style.

Have to reduce my text size and use a magnifying glass in order to use this app, not acceptable!! far too many ads Cannot exclude countries in the filter NEEDS IMPROVEMENTS

I’ve been on Etsy for over 10 years now. When I hooked my Square account to my Etsy account, they began to RIP ME OFF! They charged me for every sale I made at my physical shop! These morons can’t do anything right!!!! Stay away!!

I really like Etsy because you kind find really random things that you can’t find by going to regular stores. I buy stuff off of Etsy all the time. One things that I don’t like is that when you are going through things that you’ve liked and you decided to unlike something it doesn’t let you keep scrolling. It takes you almost all the way back to the top and that is really frustrating because sometimes I like something so I can save it for later and then I change my mind and want to unlike a couple of things and o can’t without scrolling through the whole thing again.

No way to contact Etsy either.

This is my favorite app. But it’s not working since the update. When you click on an item it’s a blank screen. So you can’t look further at an item or BUY it. I’ve deleted the app and reinstalled it, no luck. I’m utterly frustrated both as a buyer and seller.

I had a problem with a plant I purchase do too the carrier taking to long. The plant was replaced by Esty and I am very satisfied with the plant and the service. Would recommend them.

As much as I love Etsy... I can only at this time give it 2/5 because when I am on the app looking at all their cute stuff, I can literally watch my battery drop each time I click on something... I can play hours of candy crush, but I can’t look on Etsy for more than 20 minutes... that’s not acceptable

This app refuses to work, it always says I’m offline when I open it. I have unlimited data so I never have a problem connecting on literally any other app at any place, so I don’t understand why it consistently gives me this problem.

I love Etsy! I like browsing through the art and collectibles the most! In a couple of years I will make my own Etsy Shop! Woo hoo! Etsy feel free to send me some discount codes or something! Also Etsy I wanna work for you when I grow up! Or now😂Thanks for your time!

I have several items in my cart that I’m not quite ready to purchase...but it looks like I’ll have to order through the desktop website to only check out from certain shops...I’m not sure why you can’t add this to the app? Will add more stars once you add this convenience to all of your Etsy shoppers... Keep getting updates but you won’t let me check out with one shop...really?

I love this app, but ever since your update, I can’t see any pictures. Why do developers always make things worse?

The most frustrating thing about this app is that it my favorites items lists are never able to load, no issues on a PC or Mac though. It frequently crashes too and I keep it updated.

This is an amazing app but it should be rated 14+ because there is some inappropriate stuff in there. And it’s not like you have to look that stuff up to see it, I just typed in molding clay and something very disturbing popped up.

STILL cannot ever access favorites through the app. Always an error message. I used to shop on Etsy all the time, less now since I can only use it on my computer.

I have several items in my cart that I’m not quite ready to purchase...but it looks like I’ll have to order through the desktop website to only check out from certain shops...I’m not sure why you can’t add this to the app? Will add more stars once you add this convenience to all of your Etsy shoppers

Users: It’s great, everything I ever get complimented on is from Etsy. I find the coolest stuff and there’s some decent prices depending. Most items are beautiful and of good quality. Jewelry, clothing, art, housewares, etc almost never disappoint. I love it. Etsy: You need to make a way for the user to remove items in the “similar to items you’ve viewed” section. It would also make sense from a business perspective, in my opinion. The more info you can collect on what your individual users like and dislike, the better you can market according to each users interests and therefore make more money. Just a suggestion.

I purchased several stickers from the same shop, but I can’t review the whole shop as one, I have to do it by each purchase? Give us the option to do a “bulk review” so I can cover them all.

While I love the app and what they sell the marketing is sometimes insensitive and triggering. Sending someone whose father past away a reminder to get dad something for Father’s Day can truly hurt.

Hangs or just plain refuses to load interior pages. I love Etsy, but this update is unusable.

Fix this please!

A recent update made the keyboard change when searching. Tony font and for some reason it has the @ sign. Annoying for an app I use almost daily.

Super slow and glitches a ton. Doesn’t let me see other products without freezing up all the time. Etsy is great, except that the app is awful.

This app is really good (even though half of the items on here aren’t cheap XD), it’s still good. Just some things need to change... 1. Make a kid section for 5-13 year old to make sure no kid can see outfit or items that they don’t need to see 2. (Same thing for 14 and over) That’s it...: Rated 4 Stars

Love the plain orange splash screen. So much better than the old one with the white artwork

I LOVE etsy. I buy all my jewelry off of there and have never had any issues! I’ll never buy my jewelry anywhere else!

Please add more search parameters to filter out items. Especially in the art department. A size filter is absolutely necessary (S,M,L,XL..) Also, the ad placement is overwhelming. Not only is 1/3 of the search page placed ads, but they are the SAME ads over and over. It added a lot of time in my search for items I actually wanted. Also, would be more effective if you actually switched up the ads, and didn't have the same few rotating.

The new update makes buying from one seller way harder!

Every time you try to go on the “Favorites” page you’ll be told that Etsy’s “server is temporarily down” but this happens ALL THE TIME. So far I haven’t been able to access the page. This app is great in all aspects despite this constant error.

I use the app in an attempt to shop conveniently but can’t. The server is almost always down and I can never access my favorites. App has been very glitchy since the most recent updates. Very frustrating!

...The keyboard got all messed up. I use Etsy ALOT, but something as simple as the layout of the keyboard when I open the app will make it easier not to use the app. Also having to change your filter setting on every search is annoying. Lastly, the crashes every third app start up is getting old too...simply put... when searching a key phrase the app would stop responding and I would have to exit out, wait 30s, and start up and over again. First world problems, I know, but simple changes can make a difference.

Earlier this year I realized how Etsy has so many good things and times you can’t find in store nor on amazon. So I had the app for months and kept searching for neat things that I love and would love to buy. I haven’t bought anything yet in which I do not care for the shipping rates but that still doesn’t stop me from looking. So I have my favorite items organized in lists yet it keep saying the server is down. It got so bad that I could only favorite my items instead of adding them to lists. I had this problem months ago when I tried to re-download the app and I did again today and it’s still telling me that the server is down. I cannot access my favorites which is pointless for me to use the app now. Not understand how this app has 5 stars and the “sever problem” has not been fixed yet.

While I adore shopping on Etsy, this app is atrocious! Full of bugs and error messages to the point it’s almost unusable. Servers are always down so you have no way to access your favorites or custom lists. I’m almost ready to give up on it and Etsy altogether.

If you want to see handmade only or U.S. products only, you have to set the filter on every search - not just every session, every single search. There are no useful user settings to set, just notifications yes or no. Not a very useful app - makes searching Etsy products harder than it needs to be.

I’m out.

I use Etsy for most gift giving occasions. The small shops offer beautiful and unique items. From hundreds of purchases only one was not as expected and even then the shop owner refunded me without issue. I’m so pleased with the level of talent in the shops this platform provides. But. I would buy even more if the app Favorites function was more user friendly. Every time I remove a heart I’m kicked back to the top of my very long list. It’s maddening and super hard to update. The My Lists need work too - far too many clicks required to add an item to a List. Please please think of the end users and make these functions easier to use - it’s costing your shops money. Thank you

❤️

Only for mass producers now. Just another amazon. All the independent artist and crafters have been run off and squeezed out.

Updates? Can’t imagine. It’s crashing!

i liked the ability to purchase from one seller at a time. like many users, i have over 50 items in my cart, and do not want to purchase them all at once. this update is a hassle and a half.

Don’t buy plants from these people I paid $14.99 For a plant they sent me a stick they told that’s the way they come and to plant it it would sprout fast. Well it’s been over three weeks of watering and fertilizing and it still a dead stick. So save your hard earned money.

I love Etsy and the app is fine except that it’s really difficult to search for and find a specific shop. For example, I’ll find a maker in Instagram and they have their Etsy shop URL in their bio. I open the app and search the shop’s name but no results pop up, no matter what search terms I use. And when going to the web URL on mobile, the site of course wants me to sign in in order to favorite the shop, rather than redirecting to the app or some sort of connection. It’s all around a frustrating experience when I know what I am looking for and can’t get to it.

Tengo dos dias intentando abrir la app no abre la desinstálalo y la vuelvo a instalar y no abre nunca por favor ayuda.

Mediocre at best. App resets several times a day. App does not save last search with filters nor will it even remember the last search overnight.

Whatever algorithm they are using for recommendations is completely broken. It has been broken for over a year. FIX IT!!!

Why are you guys getting greedy? There’s no reason for this.

This is the best app I've ever had in my life I have my own slime shop so if you want some really good slime and you are a slime kit go check it out it's Lillys slime shop

What have you done to the keyboard on this app? The space bar shorter so I’m always hitting the @ button, and there is no microphone to be found! Please put it back in and fix the keyboard thank you very much...

I love the idea but it's ridiculous trying to browse. It's fine if you know what you're looking for but the point of these businesses is to show what people can make. Give us categories. Give us categories locally. Give us browsing locally without having to go into specific stores. Make the events that you have listed now more organized. It's just a mess. I would buy so much more if this was fixed.

I have Shops that are no longer listed with Etsy. I want to be able to clean my shops list. I want a simple delete key without going to places you claim works but do not and leads to dead ends. Hate that!!! Plz fix to be user friendly like other apps.

I’ve used the Etsy app for years and never had a single complaint... until now. PLEASE fix this keyboard. I cannot handle it, so frustrating to have the space key on the side.

I love Etsy, but this app never works. Ever. Every single time I try to use it for my phone it says that it cannot connect because it appears I’m off-line. Every other app works on my phone. This one never has. It’s so frustrating and makes me angry

Won’t run without WiFi. It needs to work off cellular data for phones etc

Etsy is crooked, rotten and illegal. I had a beautiful shop on Etsy selling my mommy and me leggings. I found another Etsy seller using my photos and I sent them an email asking them to stop using my photos. The next day Casey from Etsy closed my shop without even reaching out to me first. She sent me my OWN photos that I took in my basement workshop of my products for sale and told me that I was using someone else’s photos!!! I then sent in pictures of my basement showing my mannequins and sewing machine etc. They still won’t reopen my store and they kept my balance which is over $100. I used to rave about how great Etsy was. Not anymore. Be warned if you are a seller. Casey is getting kick backs to get rid of competition. This company doesn’t even respond to emails and no phone number to call them and they steal your profits. DON’T SELL ON ETSY. You will be sorry if you do and to the j*** who stole my product images and got my shop closed down Karma will get you. Very Disappointed with ETSY aka THIEVES. Pam

I find it very difficult to write and edit reviews for the sellers in the Etsy app on the iPhone X. It’s really hard to move the cursor up to an earlier part of the text. This has two results: it throws up hurtles to buyers trying to post reviews, and it doesn’t encourage longer more substantive reviews. I ended up writing the review outside of the app and then tried to cut and paste it into the app. But Etsy will not allow my text to be pasted in there. So now I have to go back and retype the entire thing. It’s very inconvenient and is detrimental to the sellers who are trying to get their products noticed. Other than that annoyance, am loving the app.

I have the hardest time finding the pdf’s to the patterns I buy. Where are they??? I get the email that links to Etsy and from there it just shows me the receipt but not the actual pdf. I can never find it and get so frustrated EVERY SINGLE TIME. Somehow I manage to find it and by then I don’t even know how and where it was because of how long it took and all the buttons I’ve pushed.

It’s a great app. You can find wonderful things there, but why don’t they make the reviews to be item-specific. For example, you’re looking at a product, and on the screen of the product it shows all the stars it has received (and number of people). Though that number of stars and the amount of customers that bought weren’t specifically to the item you are viewing, rather it’s for the shop (and all the items it offers). I wanted to read reviews on a product I was looking at and when I wanted to see why this product had hundreds of reviews, I realized that the hundreds of reviews were all from different items that the shop sold... not to the specific item I was interested in. I had to go through so many of the shops reviews to finally find a comment about the item I wanted. The only reason I buy a product is because of its reviews. This makes it frustrating to purchase an item when you literally have to scroll through reviews just to find one of the products you’re buying. Also, you can’t add or change the email you originally signed up with through the app. I believe you have to get onto a web browser for that. Just another lacking detail. One more thing, even if you get on the app three days consecutively, your “home” tab with the recommendations “for you”, the “Etsy picks”, and the “local” will still show the same items. It needs to be more discover-friendly.

I love Etsy. I buy and sell there regularly. But a few updates ago the app started having issues. Every time I try to look at my favorites list it says to try again. I can see them just fine on the website. But it has this issue so often I’ve basically stopped using the iPhone app. Hope this issue will be fixed soon.

I bought what was suppose to be a live plant $23.with the shipping I live 5 hours away from where the plant was shipped I was told buy the shop owner it was sent fast. It took 5 days to get here and when it did it was a six inch stick no leaves no roots it’s was stuck in a old yogurt container no dirt no water just a dead stick. They refused to return my money and said plant the dead stick have a nice day. Hardly what I would call customer service. So beware.

Love this app!

Looked at many stores using the app. NONE of the ad photos would load in a timely manner, some never loaded. YES I am on Wi-Fi and yes I have a solid connection.

Fix the s***** search box I’m a heavy user of Etsy I get tired of not being able to pull up my fave shops because something is just right .. I have to go to past purchases or ig to get a link

Using this app is fine as long as all you’re doing is making a purchase. Trying to share links of an item and promote the small businesses is nearly impossible no matter how many times I update the app

I love Etsy, but it seems to only work when I am on WiFi. I have deleted and re downloaded and it still does the same thing. It wasn’t always this way. It’s frustrating!

I love that it saves all of my purchases.

I love Etsy and use it frequently for myself and for others since it’s easily accessible and I can mail gifts directly to another friend or family and be done. The one issue I’ve experienced is that the app crashes; the app typically crashes after about 30 mins or it becomes “choppy” and there are delays when navigating through the app to different shops, etc. I have about 6 apps that I use on my iPad; I’ve tried to troubleshoot (I.e. delete and download again; utilize updates all the time), but it still occurs. My other apps do not crash or have a similar pattern in any way. I clearly still use it, despite this. Would recommend to anyone. No delays with delivery dates, shop owners very accommodating when I’ve had gifts and inquired about personalizing/changing something that are not even listed with details/rush shipping for last minute gifts.

Always. I have nothing new. But the 8 notifications beg me to open the app. And it drives. Me. Nuts.

I LOVE etsy, have for years, but i hate when someone takes something off their listings that it’s still in your wish list. if it’s in your main wish list it’s easy for you to unfavorite it, but if it’s in a different one you can’t take those items off. i really hope etsy finds a way to take those off so we don’t have to deal with them.

Overall I love Etsy! There are so many items to choose from and you could literally scroll for hours! There is one bug I’ve noticed that’s kind of annoying though. If you have a shop saved that has no listings left there is NO way to un-heart it! Meaning I have several shops in my shop list that are just empty, and they’re clogging up the ones that are active. Fixing that would make the app/shopping experience so much smoother so please consider!

As a Etsy Shopkeeper , ReVamped byTheodore, I have learned to become a business woman for the first time in my life . I was able to reinvent myself after my kids had grown and I found myself at a cross roads. Etsy gave me the chance to become a professional artist , able to showcase my pieces all over the world with out ever leaving home. I had sold internationally as well as all over the USA . Thanks to Etsy , I am proud of what I have built in just a few years . You can achieve any thing if you believe in yourself and with a lot of hard work. It’s never too late to discover just what you are capable of . Thank you Etsy for helping me prove that you are never too old to discover magic that lives within you .thanks for the journey we are taking together ! Sondra Theodore

It’s kind of annoying that I can’t look at my PDF purchases through the app. There is no one where to click to bring it up. It’s kind of annoying that I have to sign in into my mail, and get it from the e-mail. Please make it available to view on app, will change review after.

The links in the listings do not work. The sort function doesn't work well. Is there some way to stop sellers from using tags that are irrelevant to their product? Because that would help a lot. I just saw temporary tattoos listed under winter hats. Bold font makes headlines easier to read. Condensed descriptions seem to confuse others, but not me.

Horrible service! No one seems to be eager to help a paying customer, for crying out loud, I just want my jacket? Why can’t you all just email my the tracking info or why isn’t it here? It was shipped on April 23rd. I talked to Etsy but of course there was no help, they sent me to the seller, now the seller not even responding. Worst experience ever! No customer should go through this. It’s y’all company but y’all can’t tell me where my item at ? If I could rate it a -10 I would!

It’s true! I use this app to just sorta browse through awesome stuff. I could favorite stuff and imagine buying it forever. It’s that spicy😎

I love etsy and i love the app. Very little problems.

I was scammed out of and item that should have been delivered a month ago, never received and the seller took a short back after taking my money. Trying to contact customer service is a negative, everything is email which is never a response. Never again! Removing the app.

Nice app but it should really work on filtering items when trying to look at reviews. I want specific reviews associated with the item I want to buy but instead it shows every single review so you have to w*** out the ones that apply to you. Upgrade that feature and this app will be a strong competitor to EBay.

I really like this app and I use it for a lot of shopping, almost as much as I use Amazon. However I have one issue that really annoys me and it’s that sometimes I automatically get logged out and I have to log back in. It doesn’t always happen but I hate when I’m thinking of searching for something, I found I need to log back in, and then I forget what I was going to look for.

Love the app, and it’s sellers, but there is a huge problem with communication. It’s quite a bit confusing on messaging the seller. There are three or four way to message them. And they all appear different. I have an iPhone if that’s relevant at all. One of my messages didn’t even send. Please make it one place to message it or make them all look alike. Thanks.

Dear Etsy Developers, I adore Etsy! I love seeing the great diversity of human creativity. Recently, it's been crashing. I have to load the app at least twice before it actually loads properly. I trust you'll figure that out. It's the only reason this isn't a five star rating.

Why doesn’t the app work when I’m on cell data? It’s so annoying I have to use my web browser when I’m on my phone and don’t have Wi-Fi. It’s a weird recent development that completely misses the point of the convenience of having an app.

I love Etsy BUT be careful because someone I know a person some how got their credit card information and tried to spend a certain amount of money (A LOT) and the bank caught it and stopped it from going through please always be careful with your information when shopping anywhere online!!!

Please stop sending this notification, it’s annoying. What’s worse is that I cannot disable it without completely turning off my notifications setting. Annoying!!

I love this app so much words cannot express. It is perfect for shopping for gifts that are unique and personal. My one complaint is that I looked at succulents one time in recent months but that is all the app recommends for me. I would love to see other things recommended to me that relate to the tens or hundreds of other things I searched for.

Etsy is a great app. But what's the point of it being on mobile when I can't contact a vendor or send messages? They need to fix this, it keeps telling me to confirm an email, but it's been almost 3 years since I signed up for Etsy. And my email is confirmed.

I ordered something off this site and it got lost in the mail. They will not give you a refund or give you a credit if this happens. They didn’t try to make amends in any way. Never buying off here again. If I wanted things shipped from foreign countries, I’d shop on AliExpress.

It would be amazing if you guys had a messaging system between users so I didn’t have to screen shot/copy the links of all the things I want to show my mom.

I have never been so irritated over a company in my life. Its funny how you absolutely cannot contact etsy in any way over a problem because the app simply wont load for you to email them! I had a seller not ship both my items I purchased over two weeks ago when they had a processing time of 1-3 days and i emailed the seller asking when they would ship since they are for a bridal shower gift TOMORROW. Do i have them yet?? NO. Seller lied and never shipped when they said they were. But can i cancel my order? Of course not because Etsy is useless. All of the automated choices in the help center just bring you back to your purchases page! I will never purchase anything off Etsy again. And i am permanently closing my account. Correct your customer service and block sellers that aren't shipping (which by her reviews i now see is a COMMON issue) and maybe you would be half way decent. BEWARE OF SELLERS ON THIS APP.

I used to be able to submit a picture when I reviewed an item. Now, that capability is gone 😡

This is a generally well-designed app that Etsy does a great job maintaining. My one issue that constantly comes up with me when I use your app is that I can’t filter for specific clothing sizes. A huge number of listings on here are clothing items, but it takes me 5x longer to find something that fits me properly on Etsy compared to Poshmark or Depop. I know the app isn’t exclusively for clothing, but please consider adding this. I would buy more from Etsy if the app had this.

: )

Etsy doesn’t protect you if the featured photos don’t match the product or if the product is poorly made and you have been misled by seller.

I don’t really have a problem with etsy, just wish there was some way I could search by “best reviews”. Been searching for a reborn baby for two months and having to go through details and researching for good reviews is pretty tedious and nerve racking. Hint, hint!!

So I bought something five days ago, the shop still hasn’t shipped it as of yesterday. But when I got online today to check to see, it says I have no purchases and I’m starting to worry because did I spend money on an item I’m not gonna get?? I want the issue absolved as soon as possible. Thanks

This app is absolutely fantastic. Thank you so much for that. But I have a idea that i hope actually becomes a new feature. I always get itunes cards for my birthday, christmas, etc.. but I never know what to do with them. I love to shop on etsy and if they added an itunes card option that would be amazing. It would make the app so much better. And if you basically don’t know what this would do it would make it so instead of having (paypal, visa, masters card, etc..) it would also have an itunes card option for checking out the items. This would also make it easier for kids because kids mostly get itunes. Please consider this, it would really mean a lot. Overall, i really love this app. It’s really amazing.

I Didn’t Want to judge a book by its cover when I should have ! I’m throwing an 80s/90s party and after google searching party ideas I came across a gold chain 20 link balloon from seller Marissapoms Of shop LEPETITPOM read through her reviews which were mostly good and decided to message her first to make sure Item was in stock and I would receive it on time. I supplied the seller my address and the date of my event & the seller promptly messaged me back saying Place the order and I would receive it on time. I placed the order Friday February 16th 2018 and messaged her again asking when she would ship it out now that the order was in. She responded with saying Early The Following Week Which Was February 19th-24th although her shipping guarantee on her page says 1-2 Weeks ( I was excited that I was going to have the item faster than what’s promised on her page ) So by the middle of the week when I didn’t receive a shipping confirmation I was worried and decided to message her which she then ignored me. I requested a call from Etsy about 4 times and each representative said they were just a platform and can’t force the seller to respond. Long story short it’s now Sunday March 4th 2018 The Seller Still hasn’t responded to the 4 messages I’ve left her on Etsy & even the 2 personal emails I sent to her email address which was provided by the Etsy representatives. I’m not able to open a case until March 8th 2018 which is 2 Days Before The Party I’m Throwing. Once My Case Gets Resolved & My Money $185.95 Is Refunded I Will Be Deleting My Etsy Account & Never Purchasing From The Website Again.

It gets worse with each update. More ads of course. Advertisements with each and EVERY scroll. Annoying as hell. Settings for privacy are extremely difficult to find. You spend hours searching for favorite things you like just so that someone else can come, browse through YOUR favorites and buy them. I can’t wait to finish finding what I need and delete this terrible app

There needs to be a way to select a recommended product and state you are not interested in said product or related products. I’m seeing recommendations for specific political items repeatedly for zero reason and I’m starting to think it’s a conspiracy. Fix it.

No autofill on searches. Not enough categories to narrow search There's no easy way to delete multiple items in cart or favorites. Search cannot find sellers who are taking a break. It's ridiculous that I can't leave feedback on items until some specific date in the future. I order a considerable numbers of items online and leaving feedback the day I receive my purchase helps me keep track of what has arrived and what I'm still waiting for. I received an Etsy purchase today and am unable to leave feedback for seven more days. Makes zero sense. Half the time I forget to leave feedback due to this delay and I'm sure your sellers don't appreciate it. I also intensely dislike the minimalistic appearance of the cart. It's difficult to visually separate items by seller and I absolutely hate that it now combines each store’s sales into one total. When I want to check out only part of what’s in my cart, I’m forced to save items till later or access through my browser. What a PITA.

Horrible and multiple issues with beloved application ( installed on IPhone 8+ ! ) , ridiculously nothing get changed after last update... despite all my hopes! It’s unthinkable to reboot your phone or turn the App down in order to refresh its brains and then, to start your research from scratch 👹 ! App gets frozen or even worse, turns of by itself suddenly “out of blue “ ... ! There is no star for such disaster!

Because my family owns three rabbits, I went on the app to look for any cute or unique rabbit decorations for my younger sister’s birthday. I couldn’t get through more than a handful of swipes until I felt like I wanted to throw up. I came across a book of rabbit recipes, a “sculpture” of a skinned rabbit, a skinned, detached rabbit head and then a stillborn rabbit that were so real I nearly had a panic attack, and multiple listings of rabbit pelts, many with similar coat patterns to the very bunnies I love, and one of which had the very first picture zoomed in on the face of the dead rabbit. After no more than five minutes of browsing, this last listing was where I absolutely reached my limit, exited the app, and deleted it without a second thought. Owning rabbits, I am fully aware of all of the torture that these animals go through, from the fur trade to meat markets to laboratory testing. Further, I do not shelter myself from these realities, if anything, I seek out this information in order to best advocate for them. In other words, I am not naive, and I have built up a thick skin. But there are many times where I don’t want to look at these images and don’t want to think about these things and should feel safe to partake in certain activities or projects without fearing the potential for graphic images of my own pets. Is it too much to ask that this should have been one of those times? It took me five. minutes. to feel so sickened, so demoralized that I simply could not take it anymore because every swipe brought not the potential for images of trauma, pain and heartache, but the certainty of it. I refuse to take part in or give my business to any company that makes it impossible to search for a birthday gift without having to look at carcasses of animals I hold incredibly close to my heart. Whether this no longer becomes the case in the future or not, I am appalled and deeply hurt and I will never use this website in any form ever again.

First and foremost, I love the products s, and the community, all reliable all good, my issue is with having to redownload the app, you might say it’s a royal pain in the APP, but joking aside, it is irksome to have to come back to the App Store and redownload what I already have.

I use Etsy to look at slime shops

I turned off alerts for everything except shipping notifications and I’m still getting alerts, worst part is that the alerts somehow log me out of my account requiring me to constantly log back in my account every time I check the alert to get it to go away. Deleting the app, pointless and aggravating to have it at this point. I’ll just check the website and use my email alerts.

I adore Etsy and all the wonderful people on it! And while I love the app I wish when a notification pops up there was a way for me to quickly know what it’s for. It never tells me what the notification is for so I’m literally just opening the app so the icon disappears. It’s very frustrating

I love this app and I love Etsy however for some reason I can’t see my messages on the app on my phone or iPad pleaseee fix

I love using Etsy the shops have great items and the shop owners are very sweet. I recently bought a bunch of stuff and I went to all the orders I bought and I can hardly see what I bought because everything is jumbled up together I can still click it and everything it's just hard to determine what I actually am clicking. Would be great if you could fix it thanks! :)

This recent update has given me a weird purchases view. It's all bunched up together. Why aren't you fixing it?

Stop logging me off every time I open this app!

Pleeeease allow users to simply search for whatever they so choose and to swipe from one designer to another, rather than sifting through what might as well be thumbnails. Thanks! Otherwise, it's great.

How about a notification on the app when buyers and sellers send messages back and forth? That would be great. Otherwise I really have no complaints.

Normally I don't have problems with the app. But since I did the update , after a few minutes of browsing it shuts down and crashes. Kind of frustrating. Hope they fix this.

I’ve been having issues with the last two versions of the Etsy app. I love the app in general but it’s been freezing on me when I’m browsing through pictures of an item or when I double tap to zoom in on the picture. Also when I swipe right to go back it will freeze the image in the middle of the screen. It’s been an unpleasant shopping experience and simply frustrating to say the least. Please fix this!

I recently updated Etsy and now I keep having to re-sing back into Etsy several times to the point of being frustrated. This should not be happening.

When searching, the results are repeated multiple times. Can sellers take better pictures for their listings? One would think that if you want to sell an item, there would be multiple angles to show off the condition of the item or have more details of the item in the description....nothing is more frustrating as when I click on an item and see an “artsy” angle that is not focused and there is only one photo!

App keeps freezing, pictures don’t appear when I tap on a seller’s item. I have to close app and reopen. My software and apps are all updated current.

My most favorite app to shop at!

Crashes, and loses the search I was doing, often. Seems incompatible with iOS 11.2 on iPad. It does not always upload shipment data either. App still crashes and today can’t access the purchases page. feb 27, 2018

The newest update has given me an error every time I try to look at my saved favorite products.

I really loved Etsy because of all the creative variety of hand-crafted products. However, the past few orders I have placed have been massively overdue. I bought a Christmas gift for a friend in early December; it had an ETA if 2-3 weeks yet it JUST arrived mid February. There needs to be some sort of system of accountability that penalizes business owners if they take longer than the projected dates posted on their page - some sort of incentive for them to make sure they meet their own deadlines. Perhaps refunding a percentage of the cost of the item back to the buyer after a certain amount of time? If you claim that your products ship within two to three weeks, and it takes two MONTHS on more than one separate occasion, it is a huge deterrent to me from wanting to buy anything else from here again. I understand life happens, and some things are out of their control; I’m completely okay if it’s a few days (or even a week) past when they said I would get it, as long as they keep me updated. But that rarely happens. Most of the time I just get no response until I finally open a claim, which I really don’t like doing. Please develop a better system of accountability to make it less frustrating for your consumers! Thank you!

Anyone else having problems accessing their messages on this app?

this app is very helpful, i love it! my only concern is the section where it shows new items from your favorite shop. it never shows new items, most of the time it shows items from a long time ago. overall this app is great❤️

I have liked so many items and yet I see no variety in my etsy feed.

I signed up and no longer used my account I went to delete it but I couldn't so I deactivated my account, but yet people were logging in my account at other parts of the state, make it so you can delete your account etsy! I will never sign up for this again nor us it, I have changed my password after every time this happened and it still is happening, I just want to delete my account etsy, but I can't and am highly disappointed, if you ant to delete your account later on don't sign up

Quit it with this meaningless advertising disguised as push notifications.

Crashes, and loses the search I was doing, often. Seems incompatible with iOS 11.2 on iPad. It does not always upload shipment data either.

I recently purchased something from a store and now the store deleted their account after I received my order! The order was completely wrong and didn’t even look the same as the picture! I just want them to refund my money but I can’t open a case against an account that doesn’t exist anymore! I still have the order on my “purchases & reviews” sections. I really just want to be refunded.

I love using the app way better than the browser because it’s so much easier to create lists. However, I would love to be able to search within my lists and sort them by price. Also, you can’t check out from just one store on the app, only on a computer browser. That’s problematic

I have used Etsy only once and needed to report an item as unshipped. There is no way to do this in the app. The link I click tells one how to do this, but it’s clear it’s only for the desktop version. Not helpful at all.

I’ve bought dresses for my bridesmaids and maid of honor the ring bearer my invitations my headdress and more it’s great you can get so much for great prices and handmade

I am deleting the app and refuse to buy off Etsy until this policy is overturned. Alaska Native artists, village economics, and overall livelihood of the culture is hurt by this ill informed policy. We have an abundance of walrus, and thus walrus ivory in Alaska, so much that walruses are over-harvesting other natural resources. I understand the issue of elephant ivory! Please continue to work against the elephant ivory market, but let’s work together to help our Alaska Native Artists maintain their livelihood! Very disappointed in the lack of response from Etsy.

Love Etsy but they seem to be removing features from the app! Where did the lists go? Why can’t I see what I have previously viewed anymore?

I downloaded Etsy super excited to see what I could find and how to improve my cosplays and all. I take partial blame for not doing more research before I committed. I found a listing on Etsy from “Cosplay Dream Shop” that promoted cheap commissions and I though I’d give it a whirl. Set up a payment system and I sent my payment through PayPal (what the seller told me to do) and what turned to months of messages of “when will it arrive?” to “I need my money back because you violated our agreement.” Commissioner stopped replying on the Etsy chat and I found her on Facebook and started messaging her there and she said she’d get my cosplay to me. I contacted Etsy to see what could be done and they said to call PayPal since that’s where the transaction happed so I called PayPal and they told me to call my bank because there was utterly nothing they could do. I call my bank and they inform me they also can’t do anything because the transaction was over 150 days or something and the only thing I can do is continue to message the seller on Etsy. It has been an utter nightmare and I’m angry and upset that no one can do anything. So in other words, Etsy is a platform for easy scams and trickery to occur. What makes me even more mad is that her shop still exists on Etsy! Thanks Etsy, for nothing.

It good

Whenever I scroll through my favorites, for some reason some of the images of the products just refuse to load. It makes it really hard to view my favorites easily when I can’t see the product preview photo. I don’t know if it’s just mine that does that, and it’s up to date, and I also have normal internet so I’m not sure.

I purchased an item and it was never received and Etsy refuses to get involve in the situation stating they only offer the site, not the products being sold on their site. I lost the money for an item I purchased but was never received.

App doesn’t work. Deleted and re-installed and still doesn’t work

I love Etsy but can you please make the favorites more organized. I would like to favorite the items I want into different categories so I can find them faster, like Pinterest. Instead of scrolling down and looking through each one trying to find it. But great app overall

i’m tying to buy 5 things at the same time, it charges you shipping for each item! 6 dollars each. my total is just a regular 25 dollars but now they desperate each order to scam you and now it’s 30 dollars extra. and all the coupons online i have found don’t even work. wanting you now the products are not worth this much cash

I love this app and use it all the time. I do wish that I could leave a review once I receive the item. Some items I hate having to wait days to leave a review. If the product is amazing I want to tell the shop right away.

I had a contract to purchase with JMVCreativeVentures. Seller subsequently refused follow up on the contract because they realized they had made some error but admitted we had a contract. I was relying on this purchase. Etsy will do nothing. I asked them to remove the seller. They will not even contact seller. Seller is involved in a bait and switch game. Etsy is running a bad business.

I had a seller threaten me and so I contacted Etsy so they could take care of this. Nobody took my complaint seriously and it never got resolved at all! I’m by far disgusted as a buyer. The seller then went on to comment under a feedback I left and said I threatened her when I did not she threatened me because I left an honest feedback which it seems she didn’t like. I would never threaten someone that’s not the type of person I am! The seller then lied saying I sent a threatening message when I never did such a thing. the seller also lied saying I’m going around many sellers pages leaving false reviews. I leave honest reviews I will not be bullied into leaving a 5 star review for the sake of your benefit when the service I paid for didn’t deserve 5 star rating. I contacted Etsy multiple times to handle this situation unfortunately they said ignore her. What exactly is that going to do ? That’s ridiculous. The seller lied and threatened me and nothing was done about it. It’s disgusting and unprofessional.. especially since Etsy did nothing about it. by far terrible customer service when dealing with complains about a seller. It’s unfortunate.

Although extra features are available on the browser-version of Etsy, the app is lacking. Some suggestions are to add the extra filtering options like on your desktop site. Another huge missing feature is to sort reviews by picture. Seeing a picture of a product is very important in the purchase decision and often times shop photos look very different from review photos. I dislike scrolling endlessly to find a few pictures in the review sections. Etsy is honestly a wonderful website with lots to offer. I have spent countless hours and countless amounts of money on the variety of shops there. I think with a few small changes this app could have it all.

Come on Etsy, do I really have to update my app again? I feel like every week an Etsy update shows up on my phone. Get it together and stop bugging me to update yet again.

Ok app

Tip: update the search engine. Worst search engine ANYWHERE! I would never consider selling on Etsy for that reason alone. Please make it possible to actually delete favorites. Oh wait never mind- there’s nobody there.

Absolutely thankful that I found Etsy a great way to market and sell your product ! Whatever that may be Find me on Etsy search and shop GaneviaElizabeth for beautiful art pieces ;) all come framed and signed ✨👌🏽✨🌹

By far my favorite app, you can find so many cute homemade items and there’s no pop up ads!!!

I can find a shop if I log in on a browser but can’t find the same shop with the same search words on the app.

If this shop had not sent me such wonderful material, I’d give up! It’s hard enough when you have to use dictation, using Siri! This app will not upload pictures correctly… typing is more miserable than dictation! This is miserable! Today I despise this app. Because I have a lot of reviews to write, I’m on three and it’s already taken 45 minutes. What’s up with that? It’s like working with enemies.... Siri and her new best friend Etsy. Not fun.

When will the Etsy app be available on the Amazon Fire tablet? Would love to shop on my Fire tablet! 😊

No autofill on searches. Not enough categories to narrow search There's no easy way to delete multiple items in cart or favorites. Search cannot find sellers who are taking a break. It's ridiculous that I can't leave feedback on items until some specific date in the future. I order a considerable numbers of items online and leaving feedback the day I receive my purchase helps me keep track of what has arrived and what I'm still waiting for. I received an Etsy purchase today and am unable to leave feedback for seven more days. Makes zero sense. Half the time I forget to leave feedback due to this delay and I'm sure your sellers don't appreciate it. I also intensely dislike the minimalistic appearance of the cart. It's difficult to visually separate items by seller and I absolutely hate that it now combines each store’s sales into one total. When I want to check out only part of what’s in my cart, I’m forced to save items till later or access through my browser. What a PITA.

Latest updates make the app slow and does not load photos.

This design stitched out so rich and pretty. Much prettier than I imagined. I love it.

I love to buy slime so this is the perfect app to show me slime,reviews,ounces,ect!! Definitely recommend

Never have had issues with Etsy app but recently it crashes while scrolling thru search results and shop listings every time I use it.

Etsy used to be cool, when it first started. Unfortunately it has been slowly heading the way of eBay. The app is buggy slow and not intuitive. There are too many stores that are just AliExpress knock-offs, if I want to buy that stuff I will just go buy it there. Stores just copy images and sell users stuff, or copy images and sell cheaper on other Chinese sites.

Absolutely unacceptable that I didn't lose just ONE package through Etsy but TWO!! I have had things shipped to me before no problem but the fact that I have spent over 30 and lost both the packages from two different sellers is so enraging. What made it worse was the fact that I didn't get my money back. DO NOT BUY THROUGH THIS APP.

I’ve used Etsy for purchasing files before without an issue, but recently that function is not working. Had to log into Etsy.com instead of using the app to get my purchased files. Unacceptable. Please fix. I’m using an iPad Pro with current software. 12-28-2017.

I wish there was a way to see my follow feed. I’m confused as to why that’s not a feature on the app like it is on the website. Please make this a feature so I can browse with more ease!

Why can’t I checkout from one shop at a time? It’s makes no sense to lump everything together. 😡!

Can’t reply to message but great app!

There isn’t any tech support features within the app, so I can’t offer feedback or seek help directly from etsy without going to their website and logging in (which is a pain because my account is linked to my Facebook, but the website doesn’t launch the Facebook app for me to sign in and I don’t want to sign in via web browser). Also, there aren’t any options for searching/shopping locally within the app, so I only get European and Asian results which is crazy frustrating since I live in USA! I made the mistake of ordering something from Ukraine before I realized this and it took a month to get to me when I needed it in a week or less. It would be really helpful to have these features available. Other than that, the app (so far) is easy to use and well organized!

Honestly, I really like Etsy. I only started 1 week ago and I’m already making money. It’s really cool to see that people really want items that you make! I love Etsy and will be using it for years to come.

I absolutely love Etsy. Find myself on it daily. My only wish is that it would let you search your favorites. I have so many that I wish I could revisit and search my favorites by either category or let word. If they made this possible I would give it 5 stars.

Dont expect ETSY to protect consumers from sellers’ shady practices, after all, they only provide a platform for con-artists to take your money and don’t actually rob you personally.

I loved esty but it stared glitching and wouldn’t let me take stuff out of my cart please fix

I bought a Gatorade bottle and it came a few days later and it looked just the way I expected it to look I’m happy

When searching for “rings” top results are bare b****** with n***** rings. A bit of a shock. All I wanted was to browse rings for my fingers. It would be nice to be able to establish something in my preferences to exclude certain search results.

Bring back Handmade as a top search function. I’ve been buying from Etsy since at least 2008-09 and up until the last two years, always purchased lots of handmade Christmas and birthday gifts. Why? Because, up until recently, it was the best place to find truly authentic, one of a kind handmade and vintage items. Nothing else compared. I understand Etsy now has shareholders and so they need to keep up with Joneses, but c’mon. The app and website has taken away the most valuable search function: Handmade! Why? One now has to preselect a whole generic set of prefabbed functions until one can filter by Handmade. Even then, it doesn’t work. For example, I’m looking for hand knit socks. I go through the gist of something like Clothing —> Accessories —> ..but there’s no Socks category (but plenty of hats, gloves and scarves). This is just one example of my frustration. I’m not even buying anything on Etsy this year because I don’t have time to search through thousands of u*** mass-market machine print tshirts and plastic cell phone cases. It’s just too tedious and frustrating. It’s very sad as I loved Etsy and loved the social mores of its longtime shop owners who used to be very personable. Etsy needs to remember what it was that made them so popular and worthy to begin with!

If you buy something and do not get it they will not help you or hold the company responsible. I'm out hundreds of dollars and they said tuff luck!!!!! They never resolved this issue they do not check the seller or care if they send you it. I could start an account today sell stuff never send it and no big.

I love Etsy I find a lot of great one of kind things, especially for Christmas and birthdays. However I just updated the app and now it keeps crashing. I have the most up to date IOS on my iPhone XR but the app just doesn’t want to stay open so that I can looking for gift ides.

It’s very difficult to use the “write a review” function on the app because I am unable to see what I’m typing past a certain number of words so I have to copy my review, paste it in notes, finish my review on there and hope I haven’t hit the word limit for reviews on the app! Also I can’t submit a picture of the item unless it’s a five star review, what’s up with that?? I wanna be able to see what the actual products look like when customers receive it especially if it’s bad! Only being able to leave pictures with five star reviews makes me have to lie about their rating and leave a comment saying “it’s actually three stars but I have to give them five to show you how u*** this product is!” Let me give bad reviews and submit pictures of my bad products!!

i love etsy!! i got my keychains for me and my boyfriend on here and i just recently ordered some hand made hair barrettes the other day. only thing i’m not crazy about is that it doesn’t tell me how long it’ll take to get here. it tells you what stage it’s in with shipping but i’d like to know when i can be expecting it. other than that, etsy has a wide variety of hand made items that i’m sure you will be happy with. just be careful about who you buy from because it’s sold by different companies/ people :)

Really miss the easily accessible list of suggested shops - definitely reducing my purchases and discovery.

I had to get a new phone phone and changed my password. Lost all my favorites and shopping history! Argh! I’ll never remember it all! Bummer, not good programming guys! Can you put it back??? Otherwise you would have gotten 5 stars!

This app desperately needs the “Custom Order” button. Terrible oversight.

I would like to know why visits to items in my shop do not show up in the stats. I have customers whom message me about an item that obviously they have visited yet it doesn’t show up as a visit. I don’t like all these stats and this year my stats are way down. I wonder why? Obviously the stats are wrong but we are to believe it’s accurate. I can’t be the only one with this problem.

Etsy and I do not get along. It’s difficult to use has limited functionality, difficult to sign in and does not retain information on sellers and bought items. The concept is good execution is not. Not fair to its sellers. I wish it was easy to use like EBay.

I absolutely love Etsy!! Great for special gifts!! ... I would like it to have a setting to only shop items on my continent. Wish you could sort them by location so I could shop more locally!!

Every time I purchase something through the app it is unable to link with any of the shipping information. I have to copy and paste the info into the carriers site, if I even know the carrier. It’s been an issue for months now and makes retrieving items frustrating to monitor - especially after a recent USPS issue and wrong delivery.

Crashes every time I use it.

Only problem is theres no way to download digital files through the app, need to fix that

I had a seller forget to make my item for 12 days, ignore my messages, and then refuse to cancel the order even. It’s been 21 days and I still don’t have the item. Had to repeatedly contact etsy support about this problem only for them to copy and paste responses back and ensure in no way that I wouldn’t have a similar issue in the future using etsy because they don’t have set standards for their sellers to abide by like ebay and amazon do.

Apparently the app now requires two-factor verification, though I have yet to receive a text message with a six digit code (and now it gives me an error when I request a new one). There’s actually a help article on their website for this which tells you to contact support. Guess what — you have to log in to contact support. 🙃😏🤷🏾‍♂️ #onestar

Great app to buy personalized gifts and handmade gifts. I have only used the app to make 5 purchases in the past 3 years, but all have been great purchases and the sellers have answered questions quickly which is appreciated!

When I am trying to view items on a shop it just shuts down

I’ve seen that this is a good place to order things but the app won’t open up and keeps crashing. Please help

I love ETSY I hate amazon why I love Etsy is because they care for their visitor buyers I highly recommend ETSY IF YOU WANT TO PURCHASE online items

Just recently downloaded the app because I thought it would be better but every time I scroll down it eventually crashes. Its really annoying having to go back and find the page and then for it to happen again after a while.

After I updated it today. Every time I try to browse it will crash after a couple minutes.

I cannot find the Etsy Store my friend uses because there is no function to search for stores in the ap. My friend uses safari on a computer. I use this ap on an iPad. She has much greater access to Etsy than I do.

I don't know if it's just on my older phone, but you guys changed how the cart works 😵 Now I can't buy from a single vendor and I have to move the rest to "save for later" which makes it very hard for me if I want to buy several items from a vendor on my next paycheck. Please bring back the option to pay each vendor separately. iPhone 5s

I love the app but I hate how it won’t let me to change my currency which is USD but it changes it to euros every time I log in on here and on my computer it makes it euros as well and before I can even consider buying anything I have to change it. Then the app won’t let me change it. I do love Etsy but it’s annoying how it can’t let me be more conscious about prices on the app and I can only do it on the computer. Just an annoying bug I wish will stop pestering me. I’ll keep it undownloaded until it fixes that. But I will keep using it on the computer.

Whatever has changed with the search is HORRIBLE!!! you type in one specific thing and a million irrelevant things pop up. I'm a crafter and no longer can find the files I need. I'll be searching for a new site!

Great job “growth hacking”, guys. Turning off Push thanks to your new spam.

I really love all these items on Esty but almost every single item on Esty is from the UK. I once ordered an item from Esty that was from the UK. It took about 1-3 months for it arrive. Plus, the item did not even look like the one it the photo. I was very upset with the seller. And I just ordered another item off of Esty just to give it another chance. I ordered it on Nov. 26 and it’s says that if I doesn’t arrive by Dec. 20, PLEASE LEAVE A REPORT?! Ughh! Everyone, if you are considering of ordering an item off Esty, please make sure you know where it’s coming from!

Current version crashes on iPhone XR - not at all stable - will there be an update?

If I am trying to look at something from Etsy on my watch, the last thing I care about is what Etsy recommends. There is no option to see my favorite shops or do a search. I have actually never written an app review before, but I was so irritated about the (little bit) of time I just wasted I figured why not waste some more. Why bother even putting the app out there?

I wish their was a way to read your notifications in the app, instead of having to go to the website

I’m 13 can I still use this app

Love it! I use Etsy all the time and I've never had to send anything back!

The Etsy Store is the greatest store for finding all things crafty and even rare!! And the Etsy App makes it fast and easy to find your desired crafty or rare item and to pay and receive that item!! The many methods offered for paying makes it seamless within the app!!

Love it stop asking me to rate it now.

I love supporting local businesses I wouldn’t know about without Etsy

I buy something on Etsy from the app probably once a month. The app works as well as the desktop version... no complaints here!

I've been using Etsy for many years and have been more excited with the growing community in every facet of my life. I've purchased handmade smoking pipes from Warsaw and knitted goods from Australia. Great place connecting creative people and their goods from all over the world to those that need them.

I've ordered many items from Etsy I love it so much and will continue to shop from there salespeople!!!

Love Etsy! I've made a lot of purchases and only one went bad and Etsy refunded my money!

Works great! Dangerous to use as I always find such cute stuff!!

I’ve been using Etsy for over 6 yrs now and it’s always awesome. I’ve been able to reconnect with high school friends who are currently artists who sell their local art here. It’s amazing to be able to connect small businesses together! #supporttheusa

I absolutely LOVE Etsy! I've never had any issues with sellers and I always receive my items on time and in great condition!

I’ve not had issues with this app. I love having all these small businesses and crafty goodness at my fingertips.

Love the app! Super easy to navigate and talk with any of the sellers!

The app is easy to use and has been a lifesaver for wedding planning.

Enjoy how easy it is to find what 8m looking for and discover new things!

Etsy is my go to for everything

My go to place for thoughtful gifts and personalized items! Love it!

I found the Etsy app to be very easy to use!

I love browsing and shopping on the Etsy app and have made many purchases. Last month my credit card was hacked and my bank suspects that it was after I made an Etsy purchase. They recommended that I always use PayPal.

Not sure which is better, this great app (easy to navigate and make transaction) or the fact that it gives artists a market. Love it all.

I love Etsy BUT they could be way better if : 1- Favorited shops were alphabetical!!! 2- shops weren’t quite so difficult to look up

Super easy to use! Love love love etsy!

Great app

I have bought some great artwork over the past few years from various artists. It has always met or exceeded my expectations.

This app is easy to use and Etsy is my favorite site! I can’t go a single day without using this one!

Love the Etsy app!! Very easy to use and has tons of handmade items to buy!!

Etsy supports the creative spirit by bringing the best right to your door!

I order from Etsy probably on a weekly basis!

Kim always got back to me in a timely fashion. I’m expecting great things.

The Etsy app is awesome - so easy to search and find everything I need!

Some of my favorite accessories were purchased from Etsy. There's always something new and unique.

I can’t say enough about how amazing Etsy is... it’s so safe to you can pay with PayPal or use your card and Etsy does not share your card information with the shop you buy from keeping you safe as the buyer! On here you can find so many gorgeous and fabulous things. I’ve ordered fine jewelry and live plants, antiques, personalized items, gaming items, a gorgeous collar for my dog who is large and hard to purchase her size. I fell in love with Etsy and many shops on Etsy and as time goes on and occasions come up to buy for people I can always count on going on Etsy to find the most perfect thoughtful gift ever! I did about 90% of my Christmas shopping on Etsy and I have had no issues and things come in a timely fashion sometimes even super quickly. Etsy, I love this site!!!! 💕 Thanks, Katie 💫

When i am looking for something I sometimes have trouble finding in regular stores this is where I check and most of the time I find it and at a reasonable price.

So easy to use

This app is my number one shopping site and app for all of my gift giving. It’s easy to use and offers loads of goods from all over the world in one convenient package.

I do all my gift shopping from Etsy. Everything is so much more personable than your average amazon cookie cutter purchases. Plus you're supporting individuals versus sweat shop commercialized corporations! The American Dream is ALIVE on Etsy.

Luv it

It was easy for me to find what I needed using the Etsy app. Checkout was easy, and I like the debit/credit card scanning feature.

Easy, quick, lots of choices at your fingertips!!! Pretty much all my Christmas shopping done from home.

Such a wonderful marketplace with products for needs you know about (and those you don’t)! App is as seamless as website. Kudos for thinking outside the box.

Love everything about the app. Easy to use, easy to search, super easy to purchase, track and communicate with sellers. Just awesome!!

I have lived at my current address for 3 years and have ordered multiple times to this address. Well I ordered a whole bunch of items from ten different shops and they all got delivered to my address from 6 YEARS AGO. Called Etsy customer support and all they said was “well that was your default address”. I can tell you I know for a fact it’s not my default because I have ordered multiple times and have all had them shipped here to my correct address. They have completely lost my business. Going back to Amazon.

I don’t even have this app but I was forced to rate five stars and write a review? So s***** definitely not getting this😤😫👎

So I got the Etsy app this year. I was just starting to use it and I bought a bookmark from a store. I tried to get a refund from the seller but she denied. So I contacted Etsy. They have the most possibly worse customer service in the world. Everyone I talked to was extremely rude! Then at one point Stephanie from customer care said, “we will no longer will be dealing with you”. It’s your choice to get an etsy account but I wouldn’t recommend it.

Ordered a hat on here it never shipped can’t get refund no response from seller never going to use this app again

Awesome app but shipping is hella expensive. I bought a $0.50 slime and shipping was $9.77. That’s crazy

I bought some thing off a buyer on Etsy and they scammed me

The app would be perfect if you could see specifically the reviews on the item you were looking at, instead of ALL the reviews that the specific shop has received. I would have given this a 3 star, however, I do like that you can see how many people have reviewed the specific shop and see the feedback people are giving. You find many great items on there, I just think it could be a little better.

Convenient little app. Easily purchased a ton of things on Etsy!

Sometimes search results never show up.

I wish I could use the app like I used to but since the last update I have had SOOO many issues with searching and even looking at things on the home page. i checked my connection at multiple different locations, even used my data. Nothing made it work. I then went to other shopping apps that I can search on and learned it wasn’t on my side since results came back quickly on WiFi and data, there is something wrong with how the app connects since the last update. Really upset about this since I wanted to use this app to buy from people who make their own things and personalize them instead of buying gifts from stores. Hopefully they’ll fix this issue, it has happened on more than one occasion in the past. I love the app when it works, but i can’t rate something that doesn’t work.

There is no words to explain how this App is Use full

how do u sell?

I used to love the Etsy app, it was convenient easy to use and I could get whatever I needed easily from my phone. After the last update the app lets me search for items and put them in my shopping cart but whenever I try to get to the shopping cart the app crashes. So now I am having to shop on safari on my phone and it’s not as convenient as the app. If they fix this issue I will give them 5 stars but for now all they get is three.

I loved everything it was amazing but well nothing!!!

Had high hopes for the obsession that is Etsy! Unfortunately this app does not deliver - it seems to frequently have problems finding an internet connection either on WiFi or connecting to the network. All other apps on my phone function just fine with their connections but the frustrations of this one is rather offputting.

I've been using etsy for about a year. All my friends did the iOS upgrade and all h*** broke loose. Then there's a patch. Get patch installed. All good from there. I love shopping and interacting with sellers/artisans. Amazing talent!! I'll be back for more!! Ordered a dog hoodie, dog rain hoodie. Several crochet planter hangers and a couple rings. Never had issues on any front. Keep trying and hold your mouth right and all will go well! 4 stars? I'll always save a little room for growth C

Can you change the currency settings so that it matches my location in the APP settings and not my iphone settings? It’s hard to use when the prices are in decimals and I have to covert each of them back to USD

Every time I find something I really want, it requires PayPal and when I try to go through PayPal I get way too many error messages to even want to continue. Time to delete this crap.

This app is so bad they keep sending me stuff and I tried making them stop but they wont listen so I deleted the app and they are still sending me stuff I would not recommend this if you don’t like your mailbox being full and people not listening to you overall it’s a pretty cool idea but needs some improvement

On ipad on listing page everything is on the left of the page.. The pictures are on top of the list of links.. Please fix this issue

I trying so many times to report with no happy seller but it didn't go through.

User-friendly interface. My one glaring issue is that product images, when enlarged to full screen, do not rotate when you turn the phone sideways to get a better view. It’s such a simple thing to do and app developers have the tools to easily make it happen, so why wouldn’t they? Seems like a no-brainer to me.

After it send me a loud text reminder at 3:45 am to let me know that I had items in my cart that I did not check out. That’s just obnoxious and annoying.

The app itself is fine. But Etsy allows their sellers to do whatever they want so beware! I’ve purchased a few things and had good results but my last purchase had a problem. The item I received didn’t look like the picture the seller had on their listing at all. I tried to get an exchange or refund and the seller refused. I opened an Etsy dispute and Etsy said that the differences weren’t significant enough to warrant a refund... say what?! Isn’t ANY difference enough of a reason? You go online and you buy something based on the pictures and you expect the item to look exactly like the picture. That’s how online shopping works. The seller doesn’t get to send whatever they want after the purchase. It needs to be exactly what is in their picture or you don’t have a happy customer. I will not purchase from Etsy again because of this.

This is a good shopping app for Etsy. I do wish there was a way to sort customer reviews by highest to lowest (and vice versa) and to see reviews for only a certain item, but overall it is easy to use and without many noticeable bugs. I like how you can search for items and for shops by keywords, and the whole aesthetic of the app is nice. Overall, I would recommend this app for both sellers and buyers.

It’s frustrating sometimes when pictures don’t load.

Well i like etsy, because you can find anything you want ! But it needs to be updated at some points, like listing the favorite items, need to be more columns than 2 in a row! To scroll and watch the fav items easier, and there should be ‘select items’ option to select many items and divide them into lists , because selecting one by one takes so much time! And about reviews of a product it must be the reviews of the specific product under that product not the reviews of the whole shop page under the product you wanna buy!

I absolutely love this app!! I get all my Christmas shopping done on it. And I find several things for myself too. 💝

I use Etsy for all of my gifts. This is the one stop shop for the holidays.

Listing pictures just aren’t working. Haven’t been for a few updates, even in the fastest internet.

This app is the most un-simple and un-convenient app I have ever used. Takes so long to post something and asks the most ridiculous unnecessary questions about the item before posting. It requires to put info in that doesn’t matter or should need to be put in, in order to post. I design apps and develop the products. Get better guys, this is ridiculous.

So I’m literally obsessed with this app. I got it to buy slimes, and I’ve bought many, but I’ve found myself buying other items too! I’ve only gotten scammed one time and I guess I should’ve seen it coming because the person was offering an 8 oz. butter slime for only $0.50, which is unreasonable. My shipment came a month later and it was very hard without adding any activator. Almost a rock. Anyways, the only reason I’m giving four stars instead of five is because of the single predictable scam and that it’s kind of annoying to find certain shops. I wish Etsy would introduce an option to look up shop names instead of item names, because it takes me way longer than it should to find shops I see in YouTube review videos. But overall I would definitely recommend this app!

Great app! The crashing issues are resolved.

agree w previous post, the all items one check out method is terrible. It makes me feel like I'm spending all this money and I haven't bought anything because of it. You're losing money due to this dumb update. I also hate that you used to see what your friends liked and bought so you can get gifts for them without them knowing and now that Options isn’t there. Terrible terrible

I was not able to personalize a dog tag necklace for my son I wanted to get him for Christmas so I emailed for help on Thanksgiving morning through the actual website and someone answered me right away and kept answering my emails making easier for me to get what I needed with each email. I was very happy and satisfied with the service and can’t wait to give my son his chain and personalized dog tag.

Etsy is my new favorite app! Not only do I adore all the amazing thing from all over the world, but my kids, whom are young adults, love that as well. Thank you for Quality, Sharlene Smith RDA

I love the site and all the creativity and such but I can't say "i don't like this item don't show me thing like this" which really gets on my nerves because if I look at one item I'm suddenly seeing other items that I don't want/don't care about and there's nothing I can do about it alternatively I think it should be an option to block shops if you don't like their content so you don't have to see it anymore but of course I'm not allowed to do that

Ughhhhhh....nightmare. I’m trying to find things in my saved cart and it keeps stalling and not loading anything.

This is a new problem, did not have it before. On an iPhone 6 Plus the shipping amount is now off the edge of the screen. Impossible to see and to make a buying decision. What's wrong with your settings?

I have found some unbelievably great products and craftsmanship on Etsy! But just like any purchases you make, do your homework and check out the reviews on each of the prospective vendors and be careful before you commit. The reviews that others give with their buying experiences can really assist you in making the “right” decision!

Why can you download your purchases sent electronically through the mobile site but you don’t have it available for the app??? Makes no sense whatsoever.

Hi, I've been having issues since the new iPhone update. I actually didn't update my phone yet but the app keeps saying "uh oh there was a problem. Try again" however when I click try again it still doesn't work. I've noticed it's only when I'm not connected to wifi that I've had this issue. Or when I go from wifi to no wifi. Thanks!

You can’t even look at merchandise unless you sign up. I hate that. Real turn off. If seller s/be allowed to update store behind the scenes. When in a search, seller's name not come up but Etsy. Can't reach with problem. Etsy should have page that announces re-opened and new stores to drive traffic to them. Etsy focuses only on top seller's!!!

This app is great, however it doesn’t allow me to send messages to shop owners over the app. It says there is an error and then I go on the website and it works perfectly.

It doesn’t make sense. Sooooo ANNOYING

Etsy has many amazing people on it and supplies for all of my geeky needs! Such an amazing community, everyone is kind, replies quickly, and the items are quick to ship. Highly recommended!

i’m a long time user of etsy and i’ve always enjoyed using the app. somewhere in the last few updates things changed and you’re no longer allowed to search for a specific person, like your friend or husband or what have you, only an item or shop. i used that feature before to see what things my friends/family had favorited as a gift guide. please allow me to search for other users again.

This app, website is not user friendly. My purchase went through on my cc but the purchase does not show in profile. Now having to deal with cc to get my money back. Etsy has NO CUSTOMER SERVICE to help you with issues like this. Never use this site again. BEWARE!!!

Recently the sharing profile feature from the Etsy app double copies the web link for my store. I have to go back and delete the second web link: it didn't always do this. Lance WyldebyrdArt.

I love Etsy, but I’ve turned off my notifications from the app and yet I still continue to get random notifications. Please fix this.

Annoying when searching for things like furniture which generally start at $1,000 and yet the price filter only goes up to $1,000. So I’m stuck sorting through $4,000 pieces when budget is half that.

Worst app that I ever use, bought a product and basically they stole my money, no body answer my messages not even the seller and ETSY itself. Try to report the case and there is only excuses from the system that don’t let me open a case or report.

Convos are impossible to read in app if the item description is longer than 5 words. The in app conversation view shows the entire item title so if it’s long it obscures the actual message. They’re not motivated to fix it because it’s been like this for years. The result is that you can’t read or easily read messages in the app and have to wait until you can go to the site with a computer.

After encountering a fraudulent shop on Etsy I filed a complaint. I will not even go into the trouble I’ve had with the shop itself. However, Etsy has done nothing to follow up on my complaint. Further, when the shop shut down Etsy did not even notify me or inform me in any way. I have pending complaints through Etsy and PayPal. I will definitely not be getting any money back despite returning the fraudulent items. Now Etsy customer service will not claim responsibility for their lack of service after the complaint was filed. I simply got one email saying that they receive the complaint but even after reaching out I got nothing in return. For months. There is not a phone number to call so it’s all email based, which makes it impossible. I have finally gotten a response recently but they are trying to claim that they are not responsible. Also, each time I get a response it’s from a different person claiming the representative I spoke with previously is ‘out of the office’. Hard to believe when there is 40 minutes in between responses. Let me be clear: I’m not looking for a refund through them. I simply want an explanation about why it was handled SO poorly and why I was not informed the second the shop closed. I have used his site a lot in the past. Particularly for my wedding. But I would highly not recommend buying through this format. It is simply too risky. You will not receive an explanation or apology if something goes wrong after filing a complaint. Their customer service is a joke.

Haven't bought anything yet, but the app appears to be organized and very orderly, the buyer and seller communication isn't the greatest, it needs some updates, or better seller policies

I read that other people are having issues, but I'm not experiencing any of them. The app is easy to navigate, filtering searches is extremely easy, and making purchases is a cinch. I do wish that items from the same shop were grouped together in the cart. Also the I've found the shipping to be pretty high, especially on small items. I was going to buy a $0.75 item, and the cost of shipping was $3.99, I couldn't justify paying that much money, I was bummed because I really liked the item. Etsy has SO many sellers and people making often costly purchases..the high cost of shipping for many, many shops is often the dealbtraker for me and ill decide against making that/those purchases. Besides that, I absolutely love the app and how it gives me access to SO many awesome shops and exposes me to an extremely wide range of products I wouldn't seen without it.

I LOVE the app, however I think it be really great to be able to organize your wishlist. Like Christmas gifts under one tab, stuff YOU want under another, etc! It be way easier to look at all the stuff you would like to get but in a neater way so you’re not looking at everything all at once and getting over whelmed.

I used to buy things off of Etsy all of the time until my most recent purchase was never delivered. When I contacted them to get my money back, they essentially told me I was SOL because they weren't going to do anything about it. I will NEVER buy anything from this site again!

I was happy for a while with Etsy and then I encountered a seller who never shipped my goods, fine whatever I got a refund. Then I bought from another seller who lied about the “handmade to order” part of their product. I cancelled two hours after I purchased only to be told the entire item was complete... in two hours. Nope, they then charged me 15% to cancel since it was such an inconvenience for them to make the product “from scratch to order” clearly not true since she also claimed the item was made during busy time. Too many fraudulent sellers, not enough back up from the moderators. Not worth it AT ALL!!

Works like a charm on my iPad. I always find original items here, great for gifts or just a little something special for the family!

This app doesn’t have any of my favorites or purchases, I can’t follow up or ask a question to a seller either. It feels like the app is not connected to the Etsy website

You can’t even look at merchandise unless you sign up. I hate that. Real turn off.

Am I allowed to use PayPal ?

For some reason the app no longer remembers my username and password. I type it all back in and the next day it’s all gone and I need to sign in again.

This app is one of the best for my small business that I can find, but the tracking for your packages does not work it never updates and you can’t tell for some packages at all

Used to work great, now when I click on anything I get an error message. Tried deleting and reinstalling and still get the same message.

After encountering a fraudulent shop on Etsy I filed a complaint. I will not even go into the trouble I’ve had with the shop itself. However, Etsy has done nothing to follow up on my complaint. Further, when the shop shut down Etsy did not even notify me or inform me in any way. I have pending complaints through Etsy and PayPal. I will definitely not be getting any money back despite returning the fraudulent items. Now Etsy customer service will not claim responsibility for their lack of service after the complaint was filed. I simply got one email saying that they receive the complaint but even after reaching out I got nothing in return. For months. There is not a phone number to call so it’s all email based, which makes it impossible. I have finally gotten a response recently but they are trying to claim that they are not responsible. Also, each time I get a response it’s from a different person claiming the representative I spoke with previously is ‘out of the office’. Hard to believe when there is 40 minutes in between responses. Let me be clear: I’m not looking for a refund through them. I simply want an explanation about why it was handled SO poorly and why I was not informed the second the shop closed. I have used his site a lot in the past. Particularly for my wedding. But I would highly not recommend buying through this format. It is simply too risky. You will not receive an explanation or apology if something goes wrong after filing a complaint. Their customer service is a joke.

It was a great marketplace but as a company, they have the worst people working behind etsy. Absolutely the worst! Heartless, uncaring, mean, those are some of the words that can describe the people that works at "customer service." The way they treat people is a shame and the worst is that they just don't care.

I bought $220 shoes and they were shipped across the country to a completely wrong address and I doubt I’m ever going to get refunded or receive the product I paid for. I work hard for my money and only wished to get my boyfriend ONE nice thing off of this app and it doesn’t even come in. Absolute waste of my time and money but that’s not even the worst part. There is not a SINGLE number which I can call to report this issue simply because Etsy does not care about their customers and continuously rips them off to make a tiny profit. I thought they were worth taking a risk on but lesson learned.

For some reason, I downloaded the app and it turns out to be in Japanese, which I can’t read at all, so I deleted the app and downloaded it again to try to see if it works, but it did not. So now my app is in Japanese and I have no way understanding it. Any place I can solve it???? This is kind of inconvenience right now.

The app is basically worthless at the moment. It won’t show my recent purchases or conversations with shops. I have to sign in from my desktop. I just updated to most recent version and still not working.

It won’t let me respond to shop owners on mobile, very frustrating

So I was using the browser version before I just got the app but when I got the app it wouldn’t let me respond to conversations. The browser worked fine and I can read it on the app but I can’t respond on the app

Even after the update, the app had poor connection. Something is definitely wrong with the app.

I use this app SO often, much more than I use the website, and I used to find no fault in it. However, when youre scrollung through your lists and favorites, if you remove or change the list it takes you back to the top. It used to just remove it and you could continue scrolling from where you left off. It makes it extremely frustrating to remove items for no reason.

I just think its pretty lame that you have no control over what is suggested to you on the main page in the app, like here you are suggesting me all this c*** and theres no way for me to give feedback, oh and lets not mention the fact people cant sell certain items because etsy deems them "in appropriate" like tobacco water pipes or brass knuckles. Ive seen some pretty inappropriate things on that website like s** toys and d**** artwork, and etsy's age rating is 4+......Not to sound like some sort of left wing child, but your platform definitely discriminates certain users. Its gonna be 2019 guys.... figure it out.

This app is a lifesaver to me when I work on the go! It has everything that I could possibly ask for!

Glitch in the app where I can never sign in. I change the password, wait for a confirm email from Etsy and bam- can’t sign in. Can sign in just fine online and not through the app. What a waste of time.

Shop keeper sending me email directly and harassing and threatening me. Couldn’t full fill my order and faked a shipment. I’ve been reading other reviews and apparently this is acceptable to Etsy. I am not the only one. It seems Etsy allows its shop keepers to harass the customers. I tried to contact Etsy about the issue but you can’t contact them! They don’t care! Won’t be using this app any more. This app shares your private info with these shop keepers. They have your email and home address. Be ware.

I've had luck with everything I've ordered but the one thing that I hate is the shipping prices. I've wanted something so I add it to my cart and the shipping is almost as much, or even more than the actual item so I don't order it. I'm guessing the sellers choose the shipping price but it shouldn't be allowed to be that high. It's really outrageous and unnecessary.

I love Etsy. But two recent app choices have me hating their app: 1) they killed the feature where they suggested new shops based on your purchases, likes, etc. They may have moved it… but it’s not where it was, and in its place they’ve put recommendations on vertical segments—browse men’s rings? Now there’s an entire section of men’s rings taking up valuable real estate. Shops are supposed to be what Etsy is all about?l, right? Why demote shop promotions only to replace them with something I can find using search? 2) that %?@&$ “holiday” wallpaper I have to endure just to get to browsing. It launched like October first. Stop expanding the holidays. They’re %?@&$ holi-DAYS. DAY being the operative word. %?@&$. Grr.

Does Etsy do monogrammed and how do i go about doing it. I’m trying to order a Charles river rain jacket and want if monogrammed and there’s no spot that says for me to put what the initials are or nothing!! I’m confused?

Love Etsy but all the things

I’ve had continuous problems with replying back to the person ! And I am very unsatisfied with this problem

After latest update cannot check out with PayPal. Brings me there but unable to log in

Etsy has become very difficult over the past couple years I’ve used it. I recently bought a charger on here and when it showed up the item didn’t work at all. Contacting the shop first I asked for the issue to be solved. I checked to make sure it wasn’t my phone and when done I asked the shop for a new charger (they state this is not an issue even if I was the one to break it) I contacted Etsy and opened a case. Eventually after some time the seller stopped replying and ignored me. This raised a red flag. I escalated the case with Etsy as to have them over look it and the replies take forever, they also aren’t fixing the issue. First, they ask for photos which I can not supply because how do you take a photo of your phone not charging? Thy also don’t realize even if it was my fault for breaking it, the seller states in their about, that they will replace it, no questions, no returns, and quickly. I’m deeply disappointed and awaiting for my last order to arrive so I am able to delete the app. ****Update: recently Etsy closed my case and refused to fix the issue, The shop also decided to change their warranty facts so I can not in anyway get my item replaced. I’m saddened how poor of a system Etsy runs and how disappointing some of the people on there are.

Worst app

LOVE this app. Use it all day every day for my business. My one suggestion would be for us that do a ton of our business on Etsy, let us search our purchase history like we can on a desktop! It would make it so much easier for us that make 20 different purchases a day! We could re-order so much more easily by giving us a search bar under our purchases tab! Thank you! Erin

A recent update removed the recommended shops section at the bottom of the home page. I loved this feature as it often led me to things I didn’t even know existed. I would usually open the app everyday to discover something new. Now I barely even open the app because the other sections on the homepage primarily just recommend items from shops I’ve already visited/favorited.

Good service got refund fast