Depop App Reviews

Love that I can find good brands for good prices

The app is awesome! You can communicate with the seller effortlessly & negotiate prices. Using PayPal makes it more secure. Not disappointed at all & highly recommend!

It’s so ugly, please change it lol

So much love for Depop!

It’s not possible for some people to use PayPal and it’s kind of a pain that that’s the only form of payment they accept. Venmo at least should be accepted too

Best app to buy and sell!! My personal favourite! Come visit my shop!!!💚 - 🌼🌸🍀🦁The Hippie Den

This app is wonderful for buying clothes! HOWEVER selling is a little different. When you set a price for an item they don’t calculate and tell you how much you’re earning after the Depop fee and shipping and PayPal fee. ALSO I’m new to PayPal so on top of them holding my funds for 21 days I was unaware there was a PayPal fee and it took even more money out! There are so many competitive apps exactly the same that I feel are doing it better with the timing of payments received and you know exactly how much money you’ll be receiving unlike with Depop’s multiple fees.

Some brat tried to scam me. I reported it to customer service multiple times. They refused to even reply. Then the p***** started reporting me and all my items. Tara (employee) closed my account. Yes, despite the fact that I had already told her I was being harassed. I finally got someone else to respond, and they restored it. Then she did it AGAIN. I finally got my account back and was promised a month of free fees as an apology. Then she did it AGAIN and blatantly lied about what I said. I have the emails as proof. They ignored me for months and refused to give me my account back. So now I’m having to sue for breach of contract. I was on depop for 3 years, was a top seller many times. I joined when they opened it up to the US and was one of the people who built depop in America, and this is how they repay me for my work and loyalty. There’s absolutely no excuse. Tara isn’t even in the US, she’s in the UK, which is even more insane and is making my lawsuit that much more difficult. But they violated a contract and refuse to make it right, so I have no choice but to shut them down and protect other disabled users. Tl;dr: avoid at ALL costs!

Five stars all around. Bless.

I really like depop ! But in the few short months I’ve had the app it has completely stopped working 3 times and the only thing that will fix it is deleting the app and reinstalling it. Kind of a pain.

Won’t let me log in or make a account

Love this app but not too crazy about the newest update. I don’t like the way it makes your profile looks. Too much info at the top too crowded. I liked how it looked before

Dope gear for the low.

The app is great honestly but I’m not selling as much and it’s boring now like idk were all my followers went they just all disappeared I just really want to sell more stuff if you read this check out my shop KSG @kayyylagarcia

So far so good, depending on how fast my purchase arrives.

Ever since the new update all my shipping has been changed to “my own shipping” and I don’t want that! I prefer the Depop usps but it keeps saying it’s my own shipping and I can’t edit it to usps shipping for some reason?! Please fix the editing items !!!!!!

Great app to buy and sell, I wish they had it set up so you could scroll through someone’s profile the same way you can on Instagram but it’s still amazing 💞

Amazing App

It’s annoying that I can make a lot of money off an item but Depop takes a percent away. I could use that money. I understand that they need it to keep the app up and running but just get ads or something. It’s ridiculous. I lost $20 off an item.

Harder to find people.

Please make it easier to reach the video recoding module. We have to press three different buttons just to get the video cam going. Please make it more directly accessible. Would be even better if we could use 3D Touch to launch the camera directly from the home screen. Thank you!

i’m in love w all of the mechanics of the app, the only thing i wish there was was an option to choose the cover of a video or decide whether a photo or video is first

I literally spent a month trying to figure out grailed like I’m not kidding like like literally spent a whole month trying to set it up but it wouldn’t work

i’ve had depop for a while and have sold a couple things on there. the platform is simple to use, but it’s not one of my main selling sites, and there are some things i believe depop could improve upon: 1. more than 4 photos per listing max. as someone who likes to be thorough with their listings & photos, the 4 photo limit per listing is definitely inconvenient. it would be nice if i could upload more than 4 (perhaps up to 8 photos like mercari & poshmark). 2. built-in profit calculations depop states that it takes 10% commission and paypal takes 2.9% + $0.30 per transaction. i remember reading on depop’s zendesk that the depop fee deducted will vary depending on your shipping method (i.e., whether or not depop will take 10% from the entire transaction total or just the cost of the item(s) w/o shipping costs). it would be nice to have a built in profit calculator that tells you how much you’ll make after depop + paypal fees based on your listing price and selected shipping method. 3. web support although depop is currently supported on a web browser (you can edit and rearrange your photos online), adding an option to list from the web would definitely be beneficial, especially to people who list quicker on laptops/desktops. i know depop is constantly improving its app, and i hope these improvements will be implemented in the future!

i use this app a lot. i make a lot of money on selling and it’s great, by far my fav one to use ever. but a couple of smallish things from a sellers pov: the “ships in x days” thing needs work. i know last year i was on vacation for a couple of weeks and didn’t ship during that time, so now it says “ships in 5 days” which is super off. i ship same/next day unless it’s sunday. if y’all could make it where you gather shipment from an x amount of items/time and average based on that, it’d be better for us all. i think there are potential buyers turned off by the thought i won’t ship it right away. a thing that would be super cool is if we had the ability to search for already sold items. if a seller wants to reference something for a price idea or if buyers are curious what a good price to pay would be, have that ability would be awesome. i know ebay and etsy (maybe) has this ability those two aren’t deal breakers, they’d just make it an even greater app than it already is! thanks :)) elgatomontes

I love it but it would be nice if I could send stuff I like to my friends by dm so I can get their opinions instead of constantly having to screenshot and send it to ask

I enjoyed the app and have sold a couple of things but the only thing I think they should change is the shipping price (way too expensive) $4 for a small object

App won’t let me create an account

I love the app! Perfect place both to sell and buy items and I have yet to have any issues with other users. Main reasoning for leaving this review however, is because i wanted to leave a suggestion. Either, inputing a “my sizes” so that we don’t have to re-enter everything with every search we make, or/and putting a sizes option in the “for you” category. Every time I look through it, i find so many things i like but its always mostly small and extra small sizes and Im no where near that, nor do i ever look for those sizes either.

The only redeeming factor about this app is that they only take a 10% cut of sales, everything other than that is a fail. Even if the item listed doesn’t infringe on the terms and conditions, your item listing will be deleted, depop only enforces rulers when it’s reported from the buyer. As a seller your pretty much on your own. The app crashes regularly and there seems to be a lot more scammers on the page.

I love depop but please let us change our user names and maybe we can specifically tag items instead of having to type a color and style it in the description

Lies about fixing it

I have a hard time because it would be much quicker to upload items from a seller point on a computer but it isn’t a option with this app as Depop can be used on a computer but not to post from it.

I’ve purchased the bad hair day hat and it’s amazing!!! Mikki was super easy to work with and very kind. I just ordered something else and I know that shipping was reasonable both times and that it shipped soon the first time and I know it will the second! Thanks my dude! 💜💜💜

Only like to sell when it has a no fee event.

This app is great. Super user friendly, it is easy to buy or sell. My number 1 issue is that there has been a glitch for MONTHS that doesn’t allow you to leave feedback for random people. I had two really bad issues with sellers that I would like to let other people know about but Depop still has not fixed this since JUNE! Also, I can’t reward the good sellers with good feedback. Depop, PLEASE FIX THIS! Also, if the seller of an item never marks that the item has shipped, it does not allow you to leave feedback. So I have an item that says it has not been shipped since July, and I can not warn other people about a horrible seller who never sent my item, never messaged me back when I inquired about the item, and never messaged me back when I requested a refund. If this does not get fixed in the next few months I will probably leave Depop which is a shame because I am a great seller and buyer.

Im in love with depop but There really needs to be a way to move sold items to the bottom IN APP, without having to update all your available items. Its extremely annoying. Thats my only complaint

This ape is so fye

Daisy is an amazing seller!! Great clothes

Excellent seller

Very user friendly, worth setting up a store and selling off some of the clothes sitting in your closet 👌🏼

I love this app, I’ve had it for about 2 years and it’s come so far since ! I just feel that it’s missing one thing to make it perfect. I want to be able to turn on post notifications!! I always miss when my favorite sellers post and everything gets sold out so quickly!! Other than that,the app is great! Thank you :)

As a seller on Depop, I have had a tough time. I work hard to make my profile my own and to supply the demands of my lovely buyers. Depop has been removing a lot of my items lately, some for being replicas (which is what the clearly stated in the item description and friendly on the Depop demographic budget) and some for unknown reasons. Depop also picks the saaaame shops to highlight on the search page with the same goodwill sweaters from the 80s. Annoying for a hardworking seller that would love a little exposure. I do like the shipping option tiers and that the money goes directly to my PayPal and I don’t have to wait. Other than that, Poshmark is the better platform for sellers in my opinion. Poshmark has a pickier buyer but a bit older with jobs and money to spend. I have also experienced wayyyy less policing of my profile. Depop needs a new de-pep in its policies.

I’m so happy I found this app. It is really easy to use and a great way to make money off of items you don’t want anymore.

Low fees, and an amazing interface. I love depop!

This app is fun, easy to use, and saving so much waste from going into landfills. Depop is normalizing reusing and recycling items instead of buying the new and throwing them away when you’re done. Not to mention keeping consumers away from supporting fast fashion companies directly. Ily depop💖

I loved the old layout, but this new one is so website feeling I hate it. It no longer feels easy to navigate and the letters are smaller and the layout is weird. It seems more like a website than an app! 👎👎👎👎 go back to the old layout it’s 100x better!

This app has no way to contact a living human being and as such since there is no customer service, it should be removed.

I love this app soo much!!! I just had a recommendation. You could add a feature allowing us to put our size into our account so when you show us the clothes “for you” it’s only in my size!!

I love depop and I am a buyer and seller. I’ve been using depop for over a year now and it’s been so easy to use in all aspects. the atmosphere of depop is kind and reasonable! I recommend depop to all of my friends and followers on social media. it’s great :-)

I love how simple and easy it is to buy and sell. Just always do business on the app and all will be smooth

Wish the app let sellers & buyers to send pictures back & forth in private message instead of seller having to send emails with more pictures. Other than that Great!

As someone who uses Poshmark, which I love, I figured depop would be similar. I’ve bought things from multiple sellers, luckily everyone I have bought from has been legit but I’ve seen other people who have gotten scammed. It is so easy to scam people as depop has a hands off approach. They shift the blame to PayPal and force users to have disputes with PayPal. I’ve had awful experiences with PayPal but to use depop you must use PayPal. In addition to this, there is often no tracking on the your order and if it gets lost many users claim they aren’t responsible after shipping. Depop could solve this by including tracking on all orders, like Poshmark. Overall depop has a tempting aesthetic but I believe it could be better. I would advise people to avoid it if they can.

tbh this app is really good , good way to make money and a great source for clothes for the right price , one of my favorite apps *not sponsered*

Hi, love Depop, thanks for making it. But I’m baffled that you’re still designating clothing under “men” and “women”. Don’t subscribe to the binary depop, you can do better!!!! 💘

Overall I’m really happy with this app. It’s cool to find people who are into the same style I am, I just wish there was a post notification option. I always miss when my fave sellers post something! I’d like to be notified when they post so I don’t miss some great items!

I started using Depop since 1 month. The only think that I have is that when I post the picture the people asked me to contact them on email! This is the way that Depop works or (I think) is a scam??

i spend the majority of my day on this app. i love it with my whole heart!!

Not liking the fact that after I used my moms PayPal account (with her permission) to pay for an item it stayed active and we could not logged out, there isn’t an option to log out, please respond ASAP

I guess I have an account but locked out. I contacted customer service and never heard back. I don’t get it. Poshmark is great for me any way.

I got suspended for no reason and when i tried emailing Depop they replied once then never replied again and I still can’t get into my account after more then two weeks and I also can’t make a new account. It is very unfair how they don’t even look into the problem or if there is even one at all and just suspend accounts without reason. I lost all my hard earned followers and reviews

Recent update has awful graphics that make the app look cheap and trashy. Just so unpleasant to use/look at. The thing that makes this app totally unusable for me is the rampant issue with sellers using inappropriate tags for items. It is impossible to do any brand-related search because sellers spam all their listings with every popular brand name they can think of, which fills search results with irrelevant items.

bring it back

First time buying something on Depop, seller does not reply to any of my messages and it has been 8 days. I am trying to report the transaction so I can get my money back but the “report transaction” is nowhere to be found! Please fix this.

The fee when u sell something is kinda crazy but other than that it’s amazing

The administration at Depop fails to properly police its sellers and in that situation buyers are constantly in issues with these young people lacking experience in e commerce. Depop is a sad site and evidence of what happens when companies go after money and attempt a hands off approach.

I am enjoying the app however my experience is worsened when the app starts to lag and freezes up for a second when scrolling through lots of items. You guys should fix it because it gets frustrating.

This app is the best!! I order so much clothes and awesome things on this site, I have never had any problems with anything on this app! Everyone is also so nice and everything is resolved quickly

Not Fira app Always remove items I don’t even understand why Bc my items is right

It’s always the same type of stuff on the explore page. I’ve never seen any jewelry up there. That’s unfair because us jewelry sellers never get a chance to get noticed. So please next time you are deciding who gets to be on the explore page, put some jewelry post up there.

They say you’re 100% protected and guaranteed a refund if you never received your item. I placed an order for an item in August 2018 and never received. All their customer service team does is send me to PayPal who are even worse!

This app is amazing.

Been selling clothes on Depop for a year and everything has been going great. I am upset because recently I purchased a pair of shorts from another shop and when they arrived they were in bad condition for the price I paid and the item also came with a musky smell. I was very disappointed so I left an honest review addressing the condition and the smell so the buyer can improve their shop. The seller was furious with my review and tried to turn the situation on me and lied in the review she gave me. I tried contacting the Depop support team to remove the review that the seller gave me but instead they ended up taking down the truthful and honest review that I wrote for the buyer!! Tf?! I emailed them and asked WHY and their explanation was “we don’t want to embarrass the seller”. Embarrass the seller? Are you for real Depop?? The buyer NEEDS to be embarrassed so they can improve their shop. And I’m still fighting to get that review that the seller wrote for me taken down. Ugh. Thanks a lot Depop support team!

I made my first purchase and they only stole my money.

Love this app but wish it had a button where’d you get notified when someone posts, instead of you constantly having to check! But besides that it’s a great way to make some extra money. JUST PLZ FIX!!!❤️❤️

Have gotten some really nifty stuff from Depop. The app itself works great too, very functional and intuitive. No complaints!

Cool app. Very diverse users which is also a plus, seems as if they choose the same people for the “suggest seller” promotion which is unfair to the shops that’s curated and honestly look better than the ones they’re suggesting. My biggest issue is that I can’t change my username because it’s only offered to certain members as per email. Seems like you have to know people who work there to make real money on this app.

I’ve successfully sold a lot of stuff on this app. BUT, they desperately need a qualified UX designer. I enter the. Exact. Same. Information every time I enter an item. The app should know if I’m selling a t-shirt that it’s the same shipping charge, coming from the same address that I want the buyer to pay. But for no good reason I have to enter the s*** every time. We’re better than this Depop. C’mon.

The money transfer from your bank rather PayPal is way too confusing and also the “often ships in x days” is so off/misleading and should be removed too! Everything is is awesome and love that app! Also feature new people! It’s the same lame group every week that you’re just helping grow more and more! Check my store out @kany0n

Just got my new jacket and I am completely in love with it!! Great quality and very retro!

Ordered stuff almost 4 days ago. Haven’t received any confirmation from either of the sellers. Ridiculous that this isn’t cracked down on harder.

very nice app, everyone is super nice and it’s very easy to manage. i love the customer protection it provides as well !

Pros -Fee free and free shipping promotions. These really help when selling big ticket items. They could be longer or more strategically placed, such as during the first Friday of the month when many people have just received paychecks and have money to spend. -Upcycling culture, where choosing second hand clothing over new clothing helps reduce waste and pollution. -Each seller’s “brand” / style can be showcased well. Tags, filters, and subcategories make it easier for buyers to find what you’re selling. Cons -10% seller fee deducted by Depop, and 2.9% + $0.30 deducted by mandatory use of PayPal. So if I sell a $10 item, I only make $8.61. If I’ve offered free shipping to entice buyers, I’ve only made about $4. Depop, implement use of an app like Venmo, which has no fees, and generate your own buyer protection. -If I want to arrange a payment to a seller via PayPal’s non-fee Friends and Family so they can afford to eat, I don’t want to risk consequences for this action. -Featuring the same sellers, re-featuring the same items Suggestions: -Make a rearranging function available through the app, not just on the website. -Reduce seller fees and offer free shipping more often / at better times. -Offer sellers a chance to respond publicly to poor reviews, or contest / remove inaccurate ones. -Implement use of / offer option of using an app like Venmo, which has no fees. -Generate your own buyer protection. Depop: Understand who your target audience is, and understand that many of us are young and using this app as a way to feed ourselves, pay off student loan debt, afford college, afford a car so we can hold down a job, or use this app on top of working a job / jobs. I’m sometimes shocked when I sell an item and open up PayPal to see how little I’ve actually made. Most of the time, this app just feels like another corporation profiting of the millennial and gen-x condition.

bought a pair of shoes off this site and got scammed, never sent them just took my money. paypal said they couldn’t help me so messaged dickpop for two weeks and nothing. no help just said the same thing over and over again. no one wants to look into the person scamming people, i can’t even write a review on his account. so now not only am i out $100 but dickpop says they have “buyer protection” but that’s bullsh*t if they aren’t going to actually give you your money back. don’t waste your hard earned money on this terrible site. stick to ebay or offerup.

i absolutely love this app! but i hate my old account. it would be nice if they either let you change your @ or let you create a different account.

A platform that literally changed my life into being an entrepreneur of sorts. DEPOP IS AMAZING <3

I love this app especially when it came with the for you tab and offered you clothes and shoes based off of things u liked or saved; that was tbh the only thing I actually went onto when I went on Depop for a while. Until they took it away... idk why they did that but if they can bring it back that would be amazing!!!! And this is why I give 4 instead of 5 stars

Says “address could not be found” the first time i actually try to buy something. Doesn’t matter what shop from, any time i press “buy” it says i have to add my address (even though it’s already saved in my depop info?????) then when i enter that same exact address (which is my home address) the correct way it says it cannot be found. I even tried my dads work address. Still the same message. I love this app but please fix this problem!!!

Depop features the same sellers over and over again. It’s difficult for smaller sellers to be featured and bring in new followers when the same sellers keep being featured. Other then that the app is great

I like the app overall cause it’s nice for finding unique items while also putting some money in the pocket of a seller. My only problem is with the filter option if the app. I would appreciate if I could filter out what’s already been sold, rather than getting excited, clicking on an item, and then come to a screeching halt when I see it’s sold already. It would make my shopping and browsing experience easier and quicker, because instead of sitting through clothing racks at my local goodwill, I’m sorting through sold and unsold items.

Some brat tried to scam me. I reported it to customer service multiple times. They refused to even reply. Then the p***** started reporting me and all my items. Tara (employee) closed my account. Yes, despite the fact that I had already told them I was being harassed. I finally got someone else to respond, and they restored it. Then she did it AGAIN. I finally got my account back and was promised a month of free fees as an apology. Then she did it AGAIN and blatantly lied about what I said. I have the emails as proof. They ignored me for months and refused to give me my account back. And that was not the first time it happened, only the latest and most inexcusable. So now I’m having to sue for breach of contract. I was on depop for 3 years, was a top seller many times. I joined when they opened it up to the US and was one of the people who built depop in America. I was many people’s first purchase, and even made a tutorial for shipping because they couldn’t be bothered to offer one, and this is how they repay me for my work and loyalty. There’s absolutely no excuse. Tara isn’t even in the US, she’s in the UK, which is even more insane and is making my lawsuit that much more difficult. But they violated a contract and refuse to make it right, so I have no choice but to pursue legal action and protect other disabled users. Tl;dr: avoid at ALL costs! Update: After alternating between terrorizing me and ignoring me for 2 years, they finally contacted me about this review. Did they apologize? Restore my account? Offer compensation for all the bullying and harassment (by them) and loss of income? No. They want me to remove this review. And now they’re back to ignoring me.

It’s unsmooth and very much like the old instagram, it’s not fluid and makes the experience very crappy

i absolutely love this app, i’m a buyer and seller, and it has such a funky, family feel. my one wish is for a place where sellers can enter an inseam measurement for pants/jeans, and then to be able to choose an inseam measurement when sorting search results! i’m tall and so many things have super short inseams - i spend so much time looking thru it all! otherwise, this is a great app.

I constantly get error purchasing this item. I’ve done everything to fix and the costumer services never does help. Depop plz fix this problem.

Easy to use and great way to expand or clear out your wardrobe

Why can't I set up account with email on iPad pro? Don't have Cellphone. Twenty years with 100% rating.

I’m really loving the app so far and how it essentially has an Instagram sort of formatting so it’s easier for me to use. The only thing I wish the app would add is folders for different items of clothing like oh I want button ups over here and doc martens here etc. Other than that the app is terrific!

Could use search functions like exact match or exclude “” (adding quotes or using the minus sign does not work). For people who log in knowing what to look for this is a nightmare since people abuse the use of tags and so most searches include a bunch of stuff you don’t care about. Also, there should be a way to search international items without having to scroll past the national items first. Most of what I search for is overseas so this is also a nightmare. For people who don’t care and just want to endlessly scroll “discovering” things then this is perfect.

Always find stuff i love for a better deal! And always good quality ❤️

I can’t use this app to sell my stuff because I currently don’t have phone service and depop requires a phone number to use their app. Lame.

Got me some good money

Search me at ValleyHeatPlug 🔥 home of the 1$ sale vintage !

I’ve been a seller and buyer on Depop for almost three months now and I have to say it’s one of the best selling platforms I’ve ever used. You’re earnings are directly deposited into your PayPal account and the platform is easy and simple. Would definitely recommend to anybody just starting out as a seller. I feel the only downside is slow sales though I understand that this comes with any selling platform I feel frustrated that after being very active and putting up a variety of items with reasonable prices I’ve only sold two items in the span of three months. Again it is still a great selling platform in itself.

Good and they listen to their users to change things to make the app better

I want to be able to screenshot my photos because I delete them since they take too much space on my phone. But when I do the s***** dots on the bottom get in the way. Depop needs to fix this so sellers can zoom in their photos and screenshot to preserve the original photo in case they need the photo or need to upload it someplace else.

I ordered a dress for New Year’s Eve and instead received a purse. I contacted the seller who was great and explained that she’d mixed up packages and sent my dress to the woman who bought the purse. She was great; she refunded my order since the dress would now not be here in time and sent me a prepaid shipping label to ship the bag to the other girl. I shipped the purse a few days later (this literally happened over Christmas) and missed a few dms in the app from the seller prompting me to send it. It got sent within a week of me receiving it. Out of the blue, Depop customer service sent me an aggressive email threatening to take action on me if I didn’t return the item I was refunded for to Laura in 48 hours. They had no idea what happened; everything in the email was inaccurate and untrue, and very threatening. I think it will work out okay because the seller is being respectful and nice, but if you actually had to use them to resolve a dispute, it would be hopeless. So offensive.