Smarthub App Reviews

By National Information Solutions Cooperative

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Smarthub app review

Smarthub App Info

  • 98 Ratings
  • Price: Free
  • Category: Productivity
  • Updated: Dec 14 2018
  • Version: 2.39
  • Size: 32.19 MB
  • Seller: National Information Solutions Cooperative
  • © National Information Solutions Cooperative

Smarthub App Screenshots

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  • Smarthub review screenshots
  • Smarthub review screenshots

Customer Reviews of the Smarthub App

Cannot Find A Way To Contact

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JpMcClu's Review of Smarthub

Reviewed on 12/14/18 7:17 AM

Love the APP. However, when using the APP, I found my ‘usage’ statistics stopped updating on 11/18/18. The ‘contact us’ page has a selection for ‘email us’, and when you select this, it opens up a page for you to send an email. We could use this only if the “TO” field was pre-filled in. It is currently empty of an address to send your email to. I can go back and search for a valid email address, and I did, and I could not find one. That is how I ended up here. Is this problem with the APP, or with my provider getting the data over to the APP? Will someone see this that can possibly help out? We will see. Have a great New Year everyone!

Useful

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mutt4me's Review of Smarthub

Reviewed on 12/14/18 7:17 AM

App is useful for following power usage data. However, I would appreciate being able to use TouchID for easier access (rather than user ID/password).

Nice, but needs updating

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not so handi's Review of Smarthub

Reviewed on 12/14/18 7:17 AM

App needs to be updated to OS 11. Does not work on my Ipad with current version

Log-in Still a Mess

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lindalouwhotoo's Review of Smarthub

Reviewed on 12/14/18 7:17 AM

Can’t log in for the past few weeks on the mobile app but can log in from my computer. Fix your crap!!

Auto Pay severely flawed

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Westelw's Review of Smarthub

Reviewed on 12/14/18 7:17 AM

App does not allow the removal of old credit cards. You can add new cards, but auto pay continues to try and use old card. I have to change my card on the website link through my electric provider every time my card changes. I am able to make a payment with new card manually, but auto pay doesn't work until updated on website. Makes the app obsolete

Useful

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Good App1211's Review of Smarthub

Reviewed on 12/14/18 7:17 AM

Functional but has an odd requirement that you use 2 fingers to move the outage map. I use a stylus to keep my screen clean so the 2 finger thing is a pain. The extra finger provides no extra functioning that I can see.

Good app but one small change will make it great

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Socrmom11's Review of Smarthub

Reviewed on 12/14/18 7:17 AM

This app is a more convenient way of paying my electric bill but one small addition will make it perfect. Add the option to input a date you want to pay the bill so you can set it up ahead of time. I have been late paying my bill by a few days (a couple of times)because I forget. If I could set up the payment date ahead of time I could do that when I’m doing my budget for the month and paying other bills.

Billing statement

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Deerlyone's Review of Smarthub

Reviewed on 12/14/18 7:17 AM

Cannot get billing statement.

Doesn’t work at my house

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Suzy nurse's Review of Smarthub

Reviewed on 12/14/18 7:17 AM

Hasn’t posted usage since September 26.

Multiple Accounts

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mpeinovich's Review of Smarthub

Reviewed on 12/14/18 7:17 AM

My electric co-op and my telecommunications co-op are both on SmartHub. I can access both on my laptop but only one on the app — the first one I downloaded. How can I get the other one on the app?