Mixtiles App Reviews

By Mixtiles Ltd

star star star star star_border 4.1 / 5
Mixtiles app review

Mixtiles App Info

  • 490 Ratings
  • Price: Free
  • Category: Photo & Video
  • Updated: Dec 20 2018
  • Version: 4.1.0
  • Size: 131.05 MB
  • Seller: Mixtiles Ltd
  • © Mixtiles Ltd

Mixtiles App Screenshots

  • Mixtiles review screenshots
  • Mixtiles review screenshots
  • Mixtiles review screenshots
  • Mixtiles review screenshots

Customer Reviews of the Mixtiles App

Awesome!!

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Kaddymk's Review of Mixtiles

Reviewed on 12/20/18 11:43 AM

So easy to order!! Great customer service!! Will order again.

Amazing product and customer service!

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rbk954's Review of Mixtiles

Reviewed on 12/20/18 11:43 AM

I can not say enough about this company! First of all the quality is great! Couldn’t be easier to install. Also customer service is top notch. My order was delayed and wasn’t going to be delivered on the date that was originally stated on the order. Without me saying a word customer service refunded me some money because of the late arrival.

Best Idea

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Jacques Lawrence's Review of Mixtiles

Reviewed on 12/20/18 11:43 AM

The best idea so far on instant great framed photos

Delivery Dates Not As Promised

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B2BXX's Review of Mixtiles

Reviewed on 12/20/18 11:43 AM

Delivery Dates Not As Promised. Missed gifts that I needed for holidays. Find someone else if you need timeliness.

Help?

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Nicknicknicknamename's Review of Mixtiles

Reviewed on 12/20/18 11:43 AM

Does anyone know how to get in touch with this company? I’m beginning to get worried. Order hasn’t come, expected date was yesterday but they’re not coming today either... no reply to email or from in-app support. Edit/Resubmit: After a couple days they got in contact with me and fixed the issues. They said they were overwhelmed with holiday orders and were unable to fill them in time and respond to customer concerns immediately. I was super worried for two days which was rough, but they gave me a discount and changed the mailing address (so I’d receive them at my relative’s house as we had already started to travel. Overall a positive experience, though I hope they at least have more customer service reps next Christmas.

Print quality

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Stephanie MR's Review of Mixtiles

Reviewed on 12/20/18 11:43 AM

My first order of mixtiles was ok but I thought the quality of the print was not so good as images looked a little pixelated. Is this normal?

Poor quality and disappointing

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MRivera84's Review of Mixtiles

Reviewed on 12/20/18 11:43 AM

I was excited to order some pictures as a Christmas year but was extremely disappointed in the quality of the picture and frame when they arrived. The app is easy to use but the major flaw is in the inability to enter a shipping address. The assumed shipping addressed is the one tied to your Apple Pay. As a result, the set was sent to the wrong location. I used the Talk to Us feature to bring up the fact that I wasn’t given the opportunity to enter a shipping address. Though the app says their team members generally respond within 20 minutes, no one responded to my multiple messages for over a day. I also followed up with someone through email and finally received a response two days later. Though they were kind enough to send another set for free to the correct address, I was greatly disappointed with the quality of the pictures and frames. The frames are very light weight and feel very cheap. The material that the pictures are printed on are also very “cheap” and not on the type of paper one would normally receive when printing pictures. I don’t feel comfortable giving Mixtiles as a gift because of the overall quality and would have otherwise printed the pictures and framed them myself for less. Their customer support was average as I did appreciate them sending an additional set to the correct address but fail to reply to messages in the time period they state. The app is easy to use but does need a field to enter or confirm a shipping address.

Frameing

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Eam724's Review of Mixtiles

Reviewed on 12/19/18 12:36 PM

Some one said the frames we’re styrofoam? Is that true?

Very helpful

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Candymgiles's Review of Mixtiles

Reviewed on 12/19/18 12:36 PM

The company communicates and solves any problems. I have three walls in one room covered with my Mixtiles bird photos. They’re great and I intend to keep ordering.

Styrofoam

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cahj86's Review of Mixtiles

Reviewed on 12/19/18 12:36 PM

I was under the impression these were going to be canvas or similar. I think the photos look decent, one is a little pixilated) but I hate the black styrofoam edge. I choose the clean look because I didn’t want to hide any of the photos with a frame. Would love to see the photos wrapped around the edge. I was very excited about giving this gift for Christmas but now I have to try to go buy frames so they don’t look cheap when my friend opens them. These are good for children’s rooms or playrooms as they can easily be changed as they change interests and grow up. I probably won’t order them again unless it’s for my nieces.