Route4me Route Planner App Reviews

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I don't like the new Graphics on the app... Or I wish I could go back to the old one the way it was

I like the app and would’ve given it 5 stars, but it likes to crash on me at least twice a day.

I’m a UPS driver and I heavily use the app. Optimizations right on the money

limited resources. little yo no directions on best practice and customer support is useless; no call backs and no response to trouble tickets

I’ve been using Route4Me for about 4 years. Finally, giving up and switching to RoadWarrior. Every “upgrade” has made Route4Me less usable for hot shot planning and scheduling. I suppose if a driver can plan a route at the beginning of the day and then simply drive the planned route, Route4Me is fine - if you can stand all the distracting pop-ups. However, if your route is dynamic - additional stops (both pickup and delivery) added during the day that need to be integrated with the unfinished jobs remaining in queue, Route4Me is little help. It seems Route4Me is catering exclusively to delivery route businesses and ignoring the courier business.

Easy to use

This app seemed great until I tried to use it. It isn’t intuitive and without directions, or menu driven it is impossible to use.

The info on phone said unlimited routes for $9.99 including uploading route files. However when i tried to upload files, i could not. Contacts support on chat. They said i have only a mobile subscription and that i need web subscription to be able to upload file... Which they did not tell while signing up. Now comes the most ridiculous part. Monthly subscription for the web access is $99/ month!!!. I use it very sparingly. I am not a big business either. This is misleading customers and then making money. Had to call apple to get the refund and that takes a long time as well. So these app makers are cheaters. At least canceling process is not bad. Yet getting refund is. I think they think customers will just forget so they can make money.

Crazy expensive

This Route4Me app is very accurate.

Used to be able to put in all my stops even if I didn’t have enough route options to optimize them now I can’t put in all my stops because it keeps saying that I have used up all my optimization for the month I can’t even enter them anymore? That is pretty crappy

Very helpful and giving me the fastest, gas-saver, shortest time saving that best serve our customers.

Stones River Recycling uses this app and I just started my job with them and I have to say that I enjoy using this app already and I just downloaded it. What a great app for the Magic Carpet and a big thank you to Stones River Recycling for introducing it to me.

I wasted 9.95 for a month. I canceled it 2 days after buying it I did find a much better app for 5.00

I like how you can see all the stops on a map at once. It’s very easy to understand and use Route4Me

The upgrade tab in my app takes over my routes tab. And sends me in an endless cycle trying to force me to upgrade. It has put me way behind today and others! Please fix it I cannot get through to support. Justin BRR Distribution

I admit I’m not tech savvy, and I’ve gotten farther in figuring out this navigational app than I have with others I’ve tried to decipher, but I’m still unable to put it to practical use because there aren’t any clear instructions on how to accomplish anything. I wish these apps would tell you how to use them instead of turning everything into a guessing game.

I do delver rx for a pharmacy and this does not always put address in order I would like. I like to do the ones hardest first longest distance first, and work toward home. Next you ask for the time we leave but put me in down traffic at rush hour on a reg basses . One more thing I can’t seem to keep the tolls turned off. I can’t make any money

Couple irritants: The phone app disconnects and requires login information be re-entered .. for no apparent reason, several times each week. Then login info has to be entered by hand. It does it allow the iPhone to re-call your login info, nor does it give an option to login via Face ID. When you are on the road, having to type in login info is something that I like to avoid. Considering this app is designed for people on the road, you’d think this issues would be a priority to resolve. Also, as a note, the pricing structure for the use of the app is very greedy. I am a one man business. There is no low level pricing structure that seems fair for the little-bit that I use the app. The app is good and does what it advertises ... but for a little guy, it is expensive. Along that same line, I have not downloaded the desktop version because of cost. Again, the pricing is greedy.

We have both iPads and android tablets running this app and the Apple side is terrible. Annoying pop ups after each stop, taking a picture takes 20 minutes to send. They need to make one version instead of splitting it, because the android app just works better

before I said that time and distance had a route to another route and instead of improving the app worsened

This has really helped me plan a daily trip log for my work not wasting any time.

Used to be awesome and free but now they make you pay for your routes and lock them after a week.

I like this app a lot and it is quite resourceful for my daily routing needs. I am an insurance surveyor/mortgage field inspector, so I have over 70+ stops a day at times. I would like to recommend few things I think would help make this app even better: MORE FLEXIBILITY - To be able to edit start and finish along with destinations. I’ll put a route together, optimize it and check my inventory and see that two or three stops were added and naturally I add them to my existing route. The problem that I experience is that after optimizing the revised route, it won’t allow me to change the start/end. I have to add unrelated stops to adjust. Having the option to edit start/end would make a huge difference when customizing a route. REVERSE - This option would be great to have on days when after optimizing, the layout of the route would work better with my workflow if it were reversed. ON/OFF OPTIONS - I’m the only driver using this in my company. So, I don’t need the feature that tells me I’m late to an appointment. I hit skip all, but still, “all” notifications still pop up. The only way to avoid this is to turn my data off. That’s defeating the purpose using this app without data. I’ve searched the settings, but unable to locate the option to turn that off. DESTINATION SELECT - While on a route, I’ll select a destination and select “show on map” and this huge box pops up blocking most of the map. Is that necessary? I think most would like to view the stop with 90% of the map in view. That’s all I have to offer at this time. I hope my recommendations are considered. Y’all have a great day and thanks for providing a great app so far!

I just used it today I entered 5 addresses Which I had no idea where and how far they were the app took me based on the order That I entered them in the app rather then Taken me from where I was to the closest destination and onwards to the next closest destination it made absolutely no sense to take me based on other which I had entered them. Who design this app ?

It’s actually quite a nice program, but the free version has to much disabled and limited to make it worth using, especially if your trying to plan a multi stop vacation. I also get the impression, that to use this program during your route, you will need to have a constant internet connection. Not possible if your in parts of the western USA. The paid version is way to expensive to be worth what you actually get. Maybe at $3.99 a month, or $39.99 a year but not at $79.99 a year or $10 a month.

I’m a solo Realtor that doesn’t need all that extra fancy stuff. I purchased the one-year mobile plan for $79.99 have not been able to plan but one route since I purchased. There is no way to get a hold of anyone either. I want a refund.

Amazing

This is the best app ever. It does exactly what it say it will do. And dirt cheap. This will always be my favorite app. James

I work for a delivering company and sometimes they don't tell you where to go So this app helps me when I need it the most

Latest version has pretty screens, but trying to squeeze too much data on the limited space of an iPhone results in need for excessive slow scrolling and fonts that are too small to read. Way too many pop-up screens that have to be ok’d and slow down driver If a driver needs to frequently add and/or resequence route locations, the latest version of Route4Me is terribly inefficient. After using this version for more that 3 months, I’m lowering my rating. This version is buggy; especially, when it comes to resolving addresses and interfacing addresses to Maps. Route4Me often tries to add supplemental information such as the building name to the resolved address. That could be useful, but when trying to interface the resolved address to Maps, it often misreads the address.

Just tried for the first time. Mapped 11 stops and saved tons of time!

Don’t get me wrong I love this app makes my job so much easier, price is very comparable, customer services is much better compared to the years before and it’s much easier to use since the update. My only complaint is the address search engine. It works but I would love for it to be able to work with my GPS to help narrow down addresses that are at least in my country preferably in my town. I would also love it to remember my more commonly entered addresses. One other small complaint is I don’t like it sharing my route every time I create one but other than that I give it four out of five stars

Really like using the program, need to be able to resort the routes different order of appearance on the screen.

Love this app, but this new version use twice the amount of data as the older version. I cannot use my data for anything else, because I’ll use it all with this program.

Downloaded dozens of app, this is by far the best one!!

Was a great app since update hard to use. Only works part of the time.

App does not work, after several days of talking to tech support, purchased another app. Paid 79.99 for this app and can’t use it!

There’re some places routes4me gives the wrong address, either google needs to update or Route4Me needs to update.

I use the app in the winter time because I have 2 different jobs subscribing is not an issue as soon as you try to shut it off tho what a nightmare horrible customer service

This app wants you to think it is a useful app. It may even lure you into using once or twice. But that third time? You’ll input 20waypoints and try to optimize the route and....and....surprise surprise. You’ve wasted your time. Give them some money and this app is useful again. Otherwise you wasted your time practicing data entry.

I don't plan routes for big things. I'm not a trucker/serviceperson who needs their routes optimized on the daily/weekly. I *do* occasionally have the need to make several stops in a day, and use an optimizer to make sure I'm not wasting fuel nor time. I downloaded this for that purpose. 9.99/mo is ridiculous for someone who may not even use this monthly. But I still figured that 10 routes/mo should really cover my needs. I used the app once 6 weeks ago. (Note that is longer than 4 weeks/1 month) I tried to use the app today, where the app refused to delete the previous route. The loading icon would spin and do nothing. So I started a new route. Entered my POI and hit optimize. It did as asked. Realized I missed a POI so I added it to the route and reorganized (as the route was set with end-lock). Hit optimize. "You've run out of optimizations for the month! Pay us!" I really want to like this app. The GUI and options for route planning are nice. But the free version is buggy and crippled by this issue. And the price is unjustifiable for my extremely minor use. + 1 star for GUI + 1 star for Routing Options - 1 star for Expensive Price Points - 2 star for Bugs - 1 star for lack of POI support (named locations (aka "McDonalds" or "Six Flags" are hit or miss, usually miss)

I began using this app about 3 months ago, It has help me tremendously guiding me through my routes at work, from beginning to end. Routing my stops from the closest to the farthest. It also shows a map of the locations it’s 99% accurate. 1 thing I didn’t like is that when app updated my routes erased on their own. Not sure why that happened. I added my stops again and now I continue using it 🙂

I love the changes! Great tool for my work

Are use it for FedEx and it screws me over daily. Even got the $10 monthly subscription but I’m going to cancel because it’s not worth $10 not even worth one dollar. It on checks things that you’ve checked and takes it way out of the way and country roads it’s terrible.

I opened the app entered a few destination waypoints and optimized the route. It reorganized every stop in a weird order. By the time I got the locations in their proper order the app said I had used all my route optimizations for this month. That's lame, why do I need to pay for more optimizations?! Just make me pay to have more than 5 waypoints or something? Not a good app... Took too long to figure out.

Very easy to use, love the upgrade.

I love this app

I used this app occasionally to plan my weekend. Not I am unable to do so. Says I have used all ten this month but in reality have used none 🙁

Tried to use it for the first time, it said I had already used 10 free routes..tried to create a new account..same thing..they said just pay and you can use it..very disappointing.

System does not send you to an area and have you finish that area. Zig zags you. You will pass sites not visited repeatedly.

You need to make this more user friendly please . Be able to opt out of the features you don’t want to use . Can be time consuming hitting prompts you don’t need or want

Halfway through a route of 250 stops, the app reset all of the ones that I had marked as visited. Going back to using Road Warrior.

Perfect for Local/suburban deliveries because it generates the fastest route. The app allows the user to edit their route by adding and deleting addresses. Not only that, you can categorize entire routes. Then you can choose to "optimize" with whatever navigation app you use. I'd say it's worth it.

There are to many pop ups. It slows me down. Old version was more user friendly.

Only complaint i have is that after using it for a week or so — i use for delivery work — an icon come up asking me to update. Of course i dont want to update but cant make the update icon go away. The icon covers my routes icon so i have to delete route4me app and get it and sign in again. Maybe someone could tell me how to get rid of update icon. It is annoying

The free version is supposed to have a certain number of routes per month. When I tried to use this after a year, it said I still had 19 days and some number of hours to go before allowing me to plan a new route. I tried deleting and reinstalling and no luck.

Easy, user friendly -wish more free routes tho

Even after setting up an account, it says I don’t have any free routes. Just a way to get you to purchase the paid version. Didn’t have this issue prior to updates.

i like this app so cool make my life ezyer

I have used for almost 2 yeas , very simple for add address and the actualización make better every time, tried you will loved

Sadly, this once wonderful app became impossible to use with the new update. Below you can see my previously glowing review ... but I can no longer recommend this app. It is unrecognizable from the previous simple to use version. You cannot Edit your route without a great deal of hair pulling. I finally had to scrap my routing session and just mentally figure out how to number my stops. Very disappointing. Previous review: This app has been a lifesaver for my husband. He has to make up to 35 stops a day to deliver propane, and his company doesn’t provide any routing software. His days were so long and his frustration was mounting. Since company doesn’t pay for our subscription we have had to stay on the basic subscription that doesn’t let you upload files. Have to input each address manually. But I use the “voice to text” option to read the addresses into my phone which saves my hands typing into the phone. I have been using this app for several months now and have had ZERO issues. Using voice to text, I can manually do a full route with thirty stops in about ten - fifteen minutes. I happily pay the ten dollars a month. I have never had to contact customer service so far. My only suggestion would be that the developers add an option to easily reverse the automatically optimized route order (so that the end becomes the start). I have had this in other routing software and it saves a lot of time when you need to go in the reverse direction of what the program spits out.

The color on the map view for ‘visited’ remains the same. In the previous version, the visited would change to green while the unvisited addresses were blue, hence one could differentiate between visited and unvisited. It was better that way. So I’d request if it could be changed back to that format.

The app is great and a wonderful tool for transport. The update is bad. The listing of addresses is something to get used too. The worst is the input of addresses is way too slow.

I am a process server and add address daily. The new update is locking up an is running slow. Don’t scroll fast, it don’t scroll up automatically when you add an address in your list. You got to do it so you can get to the add new address or you got to use the little one on top. I’ve had this app for about 2 1/2 years (@9.99/month) Am looking for new one it’s not as good as it use too be.

I used to be able to plan a trip with it. No problem I only needed it maybe twice a week. I haven’t updated it in six months. It’s always worked. I decided to update it Monday and now it wants me to pay to access one of the three standing trips I take. I always delete unused routes or routes I don’t need.

Love the app! It fold extremely useful for typing in more than 10 addresses. However, there’s some fine tuning that needs to be done. Sometimes stops will “disappear” from the Map view, and there’s not a built in NAV system.

I drive for ups and there are day when am going into a new area and I’ve got like 30 stops I’ve got to deliver in a time frame and route for me really put my stops together perfectly. It’s a deliver personnel safe haven and it’s always on point!!!

I only wish it would link them in maps! I still have to manually enter addresses in maps individually! While it routes it still wastes a lot of my time! 😢 I hate that it has me going back forth all over the place!

After a few months of use the app won’t let me access my routes unless I pay 9.99 a month. Find a different app this is a scam

Great for seeing where my accounts are on the map and optimizing the distance between them. Currently hav about 159 addresses and it helps immensely

Please change the function where every time I mark “visit” it changes the drop pin to a DIFFERENT COLOR!! That was so helpful in the last version!

After spending hours on the phone with both Route4Me and Apple tech support, it was confirmed by Apple that the update is not compatible with iOS 11.3. Route4Me isn’t aware of this issue probably because not slot of the users upgraded to iOS 11.3. Initially I opened a few trouble tickets but someone at Route4Me kept closing them out saying the issue was resolved when in fact they had no idea why the app wasn’t working on my phone. Apple had to erase everything from my phone and re install the iOS fresh before they could confirm 100% that the update wasn’t compatible with iOS 11.3. This happened on Friday afternoon and I am waiting to see when someone from Route4Me actually acknowledges this and takes care of the problem

This app helps tremendously for planning multiple stop routes. Would like to see the ability to add more color coded Visited/Departed options for additional information on the stops on your route. Also a better notes space for each stop on the route. Also the ability to have some of the routes saved to your device, eliminating the need for mobile data usage to download a previous route.

First of all I thought this was a free app...I didn’t know you only had a specific amount of times to use the app. Second, when I actually try to sign up I always get an “error” message. Waste of time!!!!

This app has made me look like a beast! Every since I’ve started using it, other drivers they are like how u do that? Best route app I’ve used.

I literally couldn’t feed my family if it weren’t for this app! I use it to plan and optimize my routes and there’s no way I could have done it without Route4Me. Awesome app!

Application was great until newest update. Application is more confusing now and less user friendly. One example is when you visit a location in the prior version when you checked it off it would change colors so you could easily tell where you have been and where you haven’t. This feature no longer exists. Sincerely, Unhappy updater

I work for Ups and use this app to plan out my route and love it! Just watch out for the dirt roads it will take you down lol

Why this app won’t work on my phone any more?

It works great although I was disappointed to find out that I couldn’t upload a list without using the $99.99 version. Otherwise, the route planner works well.

User friendly and worth paying for if you value time and average at least 10 destinations daily on 3 or more days of the week.

I work for Fedex express and this app works to perfection from stop to stop all route. Only feature I would ask to add would be a way to give maybe a “Red” color pin on the map for my most important stops that have to be done before others. If you guys can do that I will definitely be a spokesperson for the route 4 me app. Other than that this app can’t be F___CK__D with.

Wow, I am so upset with this app. Would’ve given it five stars for performance, but it is holding my data hostage!! With absolutely no notice to me, I went to the app to access a route I spent hours creating, and it’s now the only source of my data. And I need to pay a huge fee (monthly!!) to access. That’s BS. I’m so mad.

Didn’t work as I expected but maybe I misunderstood. Either way if they add step by step direction like GPS apps or work w google or Apple maps.

This is a excellent app I’m a delivery driver and it helps a lot

I was trying to map out my route, and made a mistake in putting in my start address. Because of that, it deleted my addresses and I had to start over, which used up the free addresses. So before I ever was able to even use the app, it costs $10....

The reason I am only giving route for me three stars is because I have called and asked for a callback on three different occasions. I never received a call back. The last time they have changed their system.I was never alerted about this change. To my surprise when I go to work on Monday I was in shock to find that the system has changed. I have 25 up to 50 inspections per day. And this surprise was not a good one. The routing system that was what I was using was working fine for me. Now the routing system actually makes no sense at times and I have to go and change it. But changing the route system seems to me That it cannot be done Without causing bigger problems. A few years back you were able to put your finger on it and move the inspection or address to where you really needed it. That’s what made it easier back then. Now sometimes it becomes so confusing I get frustrated and go to another free app that I won’t mention at this time.If I had just got a return phone call like they requested I wouldn’t even be writing this at this time. In general it is a great app that just needs the tweaks worked out.

Have been using this app for a year now and it’s been great, after the updates - come to see I am only limited to 10 free routes a month. Very disappointed Thank you Lisa Niemiec

No me gusto la actualización nueva de la aplicación, es muy lenta, da muchos anuncios cuando está utilizándola, y no distingue de las direcciones visitadas y por visitar como antes lo hacía con el cambio de color! Yo la uso para hacer delivery porque siempre tengo 70 paradas aproximado pero ya no me es útil y la necesito!

This force closes to much and also lags

Great App but even with the new iodate it’s super slow and uses SO much battery. I have an IPhoneX which has amazing battery life and It still drains it. My other apps don’t freeze up but once in a blue moo. This app is getting worse, it’s constantly freezing whenever I’m trying to do something. The app isn’t super graphics intensive so I’m not sure as to why it’s slow and uses A lot of battery life. If we can please fix these issues in the update that would be great. Again the app idea is amazing and I love it but if we can make it to where it doesn’t freeze and it doesn’t kill my battery. I’ll be stoked.

I’ve been using Route4Me for about a year now and it’s the best app for deliveries. This last update is amazing. The app is a lot faster and I love being able to input the name of a business and it’ll find the address for me. I use Route4Me 5 days a week. One thing I wish I could do is limit the search area for addresses to my state only because when I enter an address and street name, I’ll get suggestions for addresses in other countries like France, Saudi Arabia, Sweden, etc. instead of an address that’s less than 10 miles from me. I’ll have to enter the address down to the city and state for it to show up.

Latest version has pretty screens, but trying to squeeze too much data on the limited space of an iPhone results in need for excessive slow scrolling and fonts that are too small to read. Way too many pop-up screens that have to be ok’d and slow down driver If a driver needs to frequently add and/or resequence route locations, the latest version of Route4Me is terribly inefficient.

I used to love this app, before the update. I’m w delivery driver and I frequently have to add and remove stops: holy cow, now I have to click 3-4 things to answer ok or skip just to get to the next stop. It used to be quick and efficient but it takes for ever now.

I like it very much, very useful.

Compatible with all maps, extremely easy and user friendly. Would highly recommend to anyone in need 👍👍☝️

After the new update this app became the worst app ever ...

The worst update ever! The colors doesn’t make on map, too slow to input address... I will change the route planner...

Don’t like that the color change stop verification is no longer a feature of your app. It was very helpful to me.

Latest version has pretty screens, but trying to squeeze too much data on the limited space of an iPhone results in need for excessive scrolling and fonts that are too small to read. Way too many pop-up screens that have to be ok’d. If a driver needs to frequently add and/or resequence route locations, the latest version of Route4Me is terribly inefficient.

I used it daily before the latest update. It was amazing! Fast, easy to use. A little buggy, but more often than not it worked great. That was before the update. After the update, I’m suddenly supposed to pay. Not a one time fee, but a monthly subscription for what used to be free. It’s not much but enough that I deleted the app and went with a competitor. So much for the update.

Wrote a nice, lengthy review... my "nickname" was taken, somehow that caused my review to disappear. To keep it short and sweet, so far, this app is PERFECT for me (about 20 stops per day/ different every day). I can track my notes, photos, even audio recordings that directly relate to each stop! I've got a couple questions to address with customer service, hoping to do so today! ***UPDATE*** I’ve used this app for nearly 1 year now. That’s resulted in an average of 32 miles per day driven, which is lower than ever before and it has saved nearly 220 miles per month! (I work for a municipality, and every dollar saved is great!) Route4Me is AWESOME!

Go back to the old version!

why now when one delivers in destination and placed visited does not change color the point in the map ?????

For a small business their pricing model is horrible. $999 a month for 100 drivers when I only have four drivers. Road warrior is much more reasonable at $20 a month and just as functional.

Uso la app para hacer entregas de Delivery, comencé a pagar la suscripción mensual y es mala, me borra de la ruta paradas. Que si no estoy pendiente me las puedo saltar . Debo estar muy atento a que cuando hace este error debo reiniciar toda la ruta para recuperar esas paradas corrijan eso

This app has been a lifesaver for my husband. He has to make up to 35 stops a day to deliver propane, and his company doesn’t provide any routing software. His days were so long and his frustration was mounting. Since company doesn’t pay for our subscription we have had to stay on the basic subscription that doesn’t let you upload files. Have to input each address manually. But I use the “voice to text” option to read the addresses into my phone which saves my hands typing into the phone. I have been using this app for several months now and have had ZERO issues. Using voice to text, I can manually do a full route with thirty stops in about ten - fifteen minutes. I happily pay the ten dollars a month. I have never had to contact customer service so far. My only suggestion would be that the developers add an option to easily reverse the automatically optimized route order (so that the end becomes the start). I have had this in other routing software and it saves a lot of time when you need to go in the reverse direction of what the program spits out.

We have used this app for a couple of years and have been very pleased with how much time it saves us in plotting the most efficient route to reach all of the sites we wish to visit. Enter your destinations as a list, press a button, and you are presented with a route to take you from points A to Z and back to A again. Great app!

Love this app bc I run routes with 15-30 stops and other maps don’t let you add that many destinations. Only down side, hence 4 stars, is bc you only 10 routes per month if you use the free part of the app.

3/17/18. Suddenly route optimization is bombing out. Have been a user of map programs such as Street Atlas for 12 or 13 years. Back then it was great to get basic functionality because it was new. Now there are many options from which to chose. A product with rudimentary capabilities will be hopelessly lost as is the case with Route4me. The minimum charge for preparing an optimized route to more than 10 destinations is TWENTY FIVE DOLLARS per month. A basic Tom Tom GPS for $100 and a $40 copy of Microsoft Streets and Trips provides.a more robust and user-friendly solution. This is very disappointing because I want a viable iPad solution which some day this may be

Would not work right. I’m attempting to cancel the subscription and the system will not recognize my email. Starting to think it time to get the Texas AG on this. It a scam. One star because I have to put at least one.

Awesome App

Perfect

Great App but is slow and uses SO much battery. I have an IPhoneX which has amazing battery life. It still drains it. The app isn’t super graphics intensive so I’m sure as to why it’s slow and uses A lot of battery life. If we can please fix these issues in the update that would be great.

First time I use the app and finish the route it says error can not plan route. Such a waste of time

It’s great!!! Use it all the time

This app is insanely slow. I have to wait 10-15 seconds for the app to read what I’m pressing. Constantly closing and reopening. Constantly uninstalling and reinstalling. It’s a complete nightmare if you have any type of schedule you need to complete things by.

App works but they are very sneaky. In the free version they say you get 10 free routes per month. What they don’t tell you is if you replan a route for any reason it counts as one of your ‘free’ routes/mo. Also, while working a route a ‘replan route’ icon magically appeared on my screen and it forced me to replan the route which in turn dinged me for one of the free routes. This happened several times in one day!! So I was left with zero routes. Not good. I would gladly have paid for a monthly subscription but I question the integrity of this app developer. What else are they hiding?

I tried to work with them, but the back & forth with customer support was “pull my hair out” frustrating. They would send me multi-point questions & diagnostics, none of which related to my issues ... & after 3 weeks of exhaustive detailed notes & screen shots, they simply said, “thanks, we will have our techs look at that.” ... & that was the end. They took my money & my detective work, and left me with an app that still didn’t work correctly. I’m not happy with these guys. So I tried inRoute tonight ... it’s 60% cheaper and has many features that Route for me does not. In conclusion, app didn’t work correctly syncing between iPad & iPhone, customer support was not helpful, & there are better apps for cheaper subscriptions available.

I have used Route4Me for two years. It has served me well.

Too complicated. I wanted driving instructions from Boston Logan airport to Kennebunk ME. That’s all I wanted. Why all the “paperwork?”

Excellent service I highly recommend it

There are some stores that I have to see at certain time and when I arrange the route for some stores you make it difficult by not routing the routes the way I need them, if you have any questions please email me

You can't choose to go to the farthest place first and choose your end destination

Very user friendly

I got the $9.99 package. My bank account was charged $999!! I’m not a business nor am I sharing for any reason. Trying to get my money back.

I’ve only used this route planner. I’m a delivery driver and I like that I can put in little descriptions for the address. So instead of looking for a box with a number among boxes with numbers, I can look for a “small isagenix” or “medium home chef”. That’s much easier. Sometimes the route planner doesn’t place the house where it is, this happens very infrequently. If it does, it’s within 5-10 minutes of where I am. It does crash after inputting so many addresses but I just pick up where I left off. I just wish that instead of using a drag and drop system for arranging the route the way I want, I could just number them myself. It’s a pain to drag stop #80 to stop #1. To keep doing that over and over can take a few minutes. But it saves me time on the drive so whatever. Last update helped with battery life and overall app response time.

Really great app for getting all around with a bunch of stops

Soooooooooooooooooooooooo Goooooooooooooooooooooood

I use it to schedule customers. Only used it a couple of times. Love it so far. It has saved me a ton of time. I think the price is reasonable. UPDATE: Most horrible customer service I have ever experienced!! My company offered a routing program that is infinitely better. I have tried for several months to cancel. I've tried online and by phone. Online, they direct me to go other places to cancel. When you call and on hold for about 15 minutes, I was cut off by a recording which states that someone will contact me shortly. Although these tactics may not be illegal they are certainly unethical and are sure to tarnish the company brand.

Theives, be very careful. I paid a 79.99 a year subscription and now over a month later I get a message of no more routes and that I need to upgrade my subscription. What happened to my $80?

Awesome app I count on it and never failed me

This app made me angry. It’s completely asinine to have to set up a route via addresses only.

Love this app!. It keeps me from driving all over. Time is important to me so the less I'm driving, the better. So worth it!

I used this app for about 2 yrs. and it was free and good to use. Then they changed the UI and also the policy so that free version is not really able to use due to long waiting time for every action. So I decided pay for it.. well.. the app still response very slow .. no matter what for entering the address or deleting the address.. the customer care team of the company asking me to delete the whole app and also to upgrade the iOS to latest version... the app hang very often and still very slow for each actions...properly because they link every action to back end server and the bandwidth or the performance of the server are poor.. so that client has to wait a little bit... very Pitt! I like the app and still using it but you have to tolerate the slow response (wait 30-40 sec for each actions...) :( really too~~~~~~~Slow~~~)

Constantly tells you there’s no Internet connection when I have for cellular reception, also happens when connected to Wi-Fi.

When I owned a flower shop the FTD had a route planner that was awesome. It allowed you to put in the time of delivery as well as the address so you were always on schedule. I thought this one would be even better but not so much. I will only use it this month.

I’ve been using this app for a few weeks now ... I would be ok with the high price if it worked as advertised ... but it isn’t. I’ve had several back & forths with their customer support, but now I seem to be getting run around. Here’s a quote from today’s response email, 4. Make sure that you are always connected to a stable Wifi internet service when using the app. This issue could arise when there is a poor data connecting and things donot get saved properly on the app so make sure network connection is working fine. I have serious issues with an app, who’s sole purpose is to be used while traveling to multiple locations, requires strong WiFi & data connections to work properly. Is it me? Or does that sound absolutely ridiculous? Anyway .... unless they make this work as advertised ... this review will stay as is.

Hopeful

I accidentally deleted a route and there was no way to get it back so I had to retype it it took me 2 hours... I just wish there was a feature that when it is shared with my email

Awesome app if you want to cut your driving time in half or more this is the app to have

The app is simply unusable now. It won’t open anymore. It simply crashes right away.

Since I did the update yesterday the application does not want to open on my iPhone ... I appreciate solving the failure because the collection is made timely

This app makes my traveling job SO MUCH EASIER!! I love it!

After I subscribed to a monthly payment my account was canceled. Called customer service to fix it.Then two days later I got the same problem account has been canceled!!!

Map doesn’t update while you drive. No sound. And now it won’t let me delete the app

Don’t use this app. It crashed and it is garbage. And all my favorite contact and saved route is gone. Don’t buy and don’t use it. It destroy your life.

App will not load since latest update!!

Only functional if you pay for the app. Free version erases your routes often.

I get logged out too often in the middle of my day. Also, when the app crashes I have to reset it and I lose all my favorite addresses which have to be added back in manually

After I put in 15 addresses, it slows to a crawl. And, I have called them several times for help. Never get a response. AND, when I fill out a form on their app, asking for help, I get nothing. No one calls. Ever.

The app works alright. Unfortunately though, there are too many negatives: $10/month for unlimited use is way not worth it. Other apps charge half that or less and work just as good. The redeeming quality is that if you only need it for occasional use (less than 10 routes a month), you can use all the features for free. The app isn’t optimized for iPhone plus models. It’s 2017... and this app charges $10/month. For real? Squeezed between the 5 star reviews are too many other reviews from customers struggling with billing and being charged after canceling and other unethical problems with the company. Just go with a different app. Road Warrior, although not super intuitive, is half the price and has plenty of features. inRoute is less than half the price, fairly easy to use, and even offers the ability to pay $15 one time to access all their services for routes up to 25 stops (vs 100 stops for their $4 subscription). Lifetime use of 25 stops for $15 is probably the best deal for most people. You can even get around the limit by simply creating and saving multiple routes of 25 stops.

I only wish it would link them in maps! I still have to manually enter addresses in maps individually! While it routes perfectly it still wastes a lot of my time! 😢

I’ve been using this app for a week now & I love it!!!

I have used this app 4 or 5 times over the last couple yrs. I liked it BUT beware. I just learned how the “free” version works. You can only use as many “free” optimizations this month as you did in the last 30 days. I never used more than one in a 39 day period. Then I went 5 months without using ANY. That’s apparently a problem with this app cause now I am allowed exactly ZERO per month UNLESS I happen to decide to upgrade to the paid version. Has to be the most ridiculous thing ever! If you plan to use this app you best use it ten times every month even if you just use it to plan a trip to the end of your driveway so you can have optimizations available when you need them. Terrible

Best app out there. Really helps the day go by slot better!!!

I used this app for about 2 yrs. and it was free and good to use. Then they changed the UI and also the policy so that free version is not really able to use due to long waiting time for every action. So I decided pay for it.. well.. the app still response very slow .. no matter what for entering the address or deleting the address.. the customer care team of the company asking me to delete the whole app and also to upgrade the iOS to latest version... the app hang very often and still very slow for each actions...properly because they link every action to back end server and the bandwidth or the performance of the server are poor.. so that client has to wait a little bit... very Pitt! I like the app and still using it but you have to tolerate the slow response (wait 30-40 sec for each actions...) :(

This is one great app. Iam a delivery driver for a company and I use this about everyday. Does everything I want it too. Saves so much time in my day!

I have been using this app to help with my mobile business for over 5 years now. I have the subscription and have paid it for years. Because of the constant updates... software is fine but the visual map and the interactive part of it is not as user friendly or as user friendly while driving. The map is very bland now and the routes and points are dull also. Need to zoom in way more than normal. Please do something about this soon. I have loved your product for a long time

I used this app almost everyday as an insurance agent. I’m tired of login in every time I open the app. It very annoying when you’re driving, also it can be a hazard. I would also like to be able to color my stops in different colors, instead of blue and yellow. Different stops may need a follow up or I set an appointment, and I want to have a color to represent that. The voice memo is one of the best inventions on this app. I love that part. It also may need a map update because it doesn’t drop me in the right place all the time.

If you are looking for the most efficient route planner out there then this is for you. I’ve used this several times and it has literally shaved off hours on my route. Two thumbs up and a big fat toe

Best app ever get it now.

I use Route4me at work I am a transporter for a day program with constant additions this help a great deal. I recommend this for anyone who drives a route. I give it 10 stars.

Would like to be able to set a time so that if I had an appointment on Main Street at 11am i would end up there roughly at 11

So far great

Awesome Awesome Awesome!

This app says it gives you 10 “free” routes but it really only gives you like 2 if your lucky. Then I wanted to be able to use multiple devices with one log in and it doesn’t work. The free version is worthless!!!

Plotting stops 3 blocks away when using coordinates. Just plotted another stop 7.6 miles from its actual location using addresses(in settings). I had 3 stops in one subdivision where it took me in one entrance, back out around two major roads to the main entrance, back out the front all the way around the back on roads I did not have to go down back into the rear of the subdivision where there aren’t even any roads. It followed plat lines back in!!! When it works, it’s great. But I strongly suggest looking at the map of plotted stops to insure they are on the right streets and not taking “around the world” order. And I took screen shots for proof.

This really help me get around to my jobs

I went to log in to my account and found it said my account was canceled after I subscribed to the 9.99 a month program long story straight it would be nice if the app is better then online as it doesn’t help I use it twice and it didn’t route my areas correctly. I wish they would fix these bugs it keeps saying cancels but I was already charge for 9.99.

Stops always disappear I have to close the app and reopen. iPhone

$79/yr seemed like a bargain for my bzns, but I quickly discovered I can get more functionality for free from Google Maps. Cancelled it after one routing experience.

Bravo! You guys totally knocked it out of the park on this one!! I'm the most directionally challenged driver on the road and I am always turned around and backwards!! I took a local delivery job and only because I used your app, plugging all the addresses in before hand, am I here to tell about it!! Love your app & will recommend to anyone who works in the delivery business!