New York Subway Mta Map App Reviews

I should be able to type address of where I want to then the train station should pop up and plus annoyed at the Uber suggestion if I wanted an Uber I would have used that Apo! I will be deleting this App shortly from my phone!

When planning a route, the app does not take into account things like weekend track work even though elsewhere in the app (as I eventually discovered) it provides info on weekend service status. So while the trip planner said my trip would take 52 minutes, it in fact took 95. I could have driven or taken an Uber for a 45 minute trip, which I know since I’ve driven the route many times in the past, but thought hey why not just take the train. I could have even taken a different train route that would have been much faster. What an counterproductive waste.

This app is good as an interactive map of the subway. But it’s not good if you need real-time info for trip planning. It is slow to update any changes on the trains or stations. Ex: Cathedral Parkway station is still marked as closed even though it reopened a month ago. If you were relying solely on this app to plan a trip you’d be misinformed.

I miss the old iTrans app. It sent me alerts directly. This app refers me to the MTA twitter page. I don’t want to enable my Twitter alerts just for this. Unless I’m missing a component to this app. Everything else is perfect.

They added horrible auto play video ads with loud audio. Thus woke up my family. Shame on you.

This app is useless! The time schedule is NEVER correct

It is great but WTC Cortlandt is still closed.

Pretty much useless when you're actually down in the subway system and need it most. Search is terrible. It's pretty much a joke as far as a tool for navigating goes as searching by address from point a to b doesn't help with which station to use as you'd expect. But hey... I can now get Boston and DC's useless version as well so woo hoo on that.

This app used to be great with banner ads at the bottom. But after a recent update video ads now pop up and take up the entire screen, making the app useless.

Not at all worth the money for this app. You might as well just google nyc subway map and screenshot it and save yourself the money. Difficult and confusing to use without much functionality. Years ago I used an app itrans nyc which was cheaper with a much better user interface and more functionality. They stopped all work on the app so over the years I’ve had to find a new app. Wish I hadn’t wasted the money on this one.

All I see on this app is “let us show you around”. Then nothing happens. It doesn’t open.

Ads are ridiculously annoying, especially when you need to quickly look smth up while using the subway and they show an ad blocking out the entire app making it unusable for that time..

Renting a bike from Central Park to the theater Roosevelt house on 20th St. I had to renew the time and the two minute wait another person took my bike away.

This is a pretty decent app for navigating the NYC subway system. The time clocks are usually correct, or close enough. But the advertisements have become increasingly obnoxious and intrusive. Checking the updated train time while in transit or transferring has become pointless because you are now forced to sit through a 10-15 second ad before you can close the ad out and get on with the train time. The train time you get a glimpse of before the ad pops up is not live. This app is not worth it in my opinion.

Needs improvements : real time closing and delay updating, favorites on the map, less freezing

Always wrong times never the right trains I’m better off guessing

It used to be a good app now after update annoying advertisements is popping on the screen and blocks whole view. Time to delete app. Or switch to Citymapper

Exact same map as the metro, zoomable and works offline

Helps me know what’s going on with the subway lines and also helps on my daily commute to work...

As soon as I open the app I get an add... sounds just like the mta...

Confusing to start up

Why this map hasn’t been updated yet?? It’s been a few years that everything changed at WTC!!!

It’s been open for a year and is not on the map?

New update doesn’t open. Only unresponsive page let us show you around

Ads are ridiculously annoying, especially when you need to quickly look smth up while using the subway and they show an ad blocking out the entire app making it unusable for that time..

1st time in NY and found this app to be invaluable in finding our way around. Great app!!

Developers made an enormous mistake allowing interstitial ads on this app. This app is used by commuters who often have mere seconds of internet access in station to decide whether to switch trains before the subway doors close. An interstitial ad with a tiny "x" button, or worse, a countdown until the ad can be closed, makes the app unusable when it's needed most. This would be a great app if not for this glaring oversight.

Too many ads

After 8pm (M-F), this app does not give accurate arrivals. On the weekends, it’s not useful for arrivals/departures. At least the app gives you a map to see. Maybe I’m being to harsh to the app developers since NYC’s infrastructure is not well maintained.

Z susuxcxrsesdy

Have downloaded map 3 times on the Apple site and still can’t open it!!! On the bottom showing the subway logo it shows 4 circles. It won’t move past the first circle to be able to view the map. Useless!

This app does not provide up to date info. The entire F station at 23rd st is shut down for 6 months, and this app listed it as running. There is no way to report transit issues through the app. The pop up ads are also very annoying. I’m deleting this app.

I understand that for an App to be profitable it needs to sell advertising. That’s fine and dandy however when the advertising cannot be readily closed to actually use the App, it becomes useless. There have been many instances where information was needed immediately to make an informed decision and was blocked by advertising that could not be closed. Put it to you this way......., I will be looking at OTHER Apps.

It made me late and ended up taking an Uber.

MTA had a great App and then they went and replaced it with this. Previous one showed up all the stops on each line, this just basically gives u a subway map. Ads keep popping up as you’re trying to get directions. There’s got to be a better App out there, this ain’t it.

Failed to tell me about service changes

Good app

Couldn’t follow the route recommended from 81st to the Battery Park ferry because of a planned closure.

Unable to navigate anything. I am killing this app.

I purchased this app and it has failed to give correct schedules or notify of cancelled due to work schedules - bad app

This used to be my go to subway app but now I’m so irritated by the ads that you have to wait through to use it that I’m going to find something else.

Says delays and it’s good service. Says good service then there are delays. Just unreliable.

Frozen on welcome let us how you around opening page

Excellent that this provides so much service info!

Bes Tony

No problem with the app itself, but ads are very intrusive in the free version. Their loud music will turn off whatever you might have been listening to. You’ll have to wait for a few seconds (again with the loud music) before being able to hit the X to shut down the ad (but if you slightly miss it, your App Store will automatically open...)

I could easily google the map or get a paper one, that’s just as helpful. This app does not tell you where you are or how to get to your location. It literally only shows you the map. You have to PAY, yes pay, to know the times the trains run. Would not recommend

A frozen welcome page is the only thing it displays — and no way to get into the app. Useless The same thing suddenly happened in the version I had for a year (deleted) and here It is again on the newly downloaded app.

If I’m checking the train statuses most likely I’m rushing to get to my next train. Doesn’t help when a video ad pops up and I have to wait 5 seconds to close it.

DOPENESS

It’s a Great App! It’ll be even better if you do get interrupted in the middle of searching for a station by Advertisement.

Excellent at helping determine the most efficient routes and notifying you of issues or construction.

If you want to travel like a yokel, use this app. But since the app looks only at routes, it's not smart enough to figure out how to go faster. For instance, a real New Yorker knows that's if you are going to 116 St & Columbia from 42 St, you should take the #2 express to 96 St and change for the #1. This app has you ride the #1 (local) all the way up. Taking the express is faster and will get ahead of several locals. Since I can see how cumbersome this app is for NYC, I hesitate to use the company's apps for other cities.

I can’t get past the introductory screen. Previously it would open with a map

The app nags you about notifications being turned off unless you have every notification option turned on. This is just terrible. I don’t want them all turned on. Leave me alone. It also shows ads in a deliberately intrusive way. A full screen ad comes on right when you need to use the app, and there’s a little my pause before you can dismiss it. I can be enticed into paying for a good app but will not be BULLIED into paying for a hostile one. Another developer that hates its users.

Not like embark but it'll do. But taking a picture of the subway map would do the same job. It's a better timeframe interface.

When you go from your current location it puts you in wrong location. Try to update it and it often remembers a past location. Other than the map I didn’t find this app helpful.

Polanco

Because I had to watch this motherfreaking add beforehand. Whateverrrr. Ugh.

Don’t mind ads but don’t use this when you’re in a rush. As soon as you open the app to the service status right before you can check anything the ad pops, imagine when you’re in a train changing stop and connection is limited platform to platform you trying search and the ad pops then you lost connection again :(( You don’t even get to search anything. A lot of my local New Yorkers friends use the other free apps and they never have problems with ads interrupting.

It’s super easy to use. I love it.

What happened? Just want a map of the subway! Not there anymore

So far so good! Why did I buy guidebooks? Why did I download a different app before this one? This one has it all!

Running down the platform and want to quickly check your route? Not with this app. A full screen ad *with no close button* appears and tries to get you to play some horrible, pixelated game. Intrusive and irrelevant.

incredibly slow and basically the equivalent of pulling out and opening a paper map except it takes much longer

Doesn't give you route times and tells you ridiculous routes. There can be a straight route and it gives you one with 2 transfers. Or it tells you to take trains from a station that doesn't even have that train. Better yet, it takes you past your destination and transfers you. So dumb.

What mta app out there is supported solely by the mta?

App is decent. Service statuses seem to be fairly accurate, however the countdown clocks always seem to be missing the closest train. For example, the countdown clock will say the next train is 8 mins away, when really the next train is 3 mins away. There may be one 8 mins away, but the most important info, the next closest train, isn’t always on there. This makes trying to time transfers to/from express trains difficult and often leads me to not even check the countdown clocks on the app or open the app because it’s not correct and/or missing train arrivals. So what’s the point of the countdown clocks if they’re not correct?

App needs to integrate service delays and construction closings into the map. Over the Memorial Day weekend I was continually routed to stations that weren’t running. If you click on the station, outages should appear under alerts not on an entirely separate page.

Put in to travel from WTC to the Museum of Natural History. Said to take E from WTC to 23rd to transfer to the A. There is no A at 23rd. So got off at 42nd where there was an A and it didn’t stop until 125th! It said it stopped at 81st and found no A stops at 81st. Thanks for wasting our morning. Don’t recommend this app!

Excellent application

Please add the letter or number of the train rather than just calling it “the broadway local.” This would be much more helpful to a tourist. The other thing you could do is add in a hyperlink that maps the walking path to the subway station that you need. Other than that, it’s a very helpful app. I would’ve given it 5 stars if it had these 2 features.

I have checked statuses and it doesn’t report on entrance closures. Very frustrating.

I use this app daily but it’s inaccurate. It says the A line stops at my local stop and it never has and never will during regular service. I have emailed them about this over the years but they never correct it. It also doesn’t take into account engineering line closures.

This app is often wrong regarding nyc subway status updates. Not even emergencies but planned work that is public info days or weeks in advance.

Don't bother! When you want to know when a train going to arrive or leave a station, the app conveniently provides trains leaving stations that are 10 stations away from where you are. What's the point of that???!

Tried to give negative stars. This app throws up full screen ads that last a while right when you need to check something in a hurry. Not only is that slimy but the App Store should reject for stuff like this.

I’m at 7th Ave /53rd St at 9:30 on a Thur. App says D is running, but station time clocks show no sign of a D. Posters say B is not running, but Time clock says it is?

I like this app, but man the pop ups make it hard to even look stops up. Making the app kinda useless in a lot of situations

Often Better than the new electronic signs.

Handy in a pinch but would be better as an interactive map.

Have had app for the last couple months. Several times I have relied on the service status function only to find the particular line is down, in one case was down all day to planned construction. Not reliable.

Useful but M train service was fully restored almost a month ago and the app hasn’t updated to reflect this!!!

Wow it works even when I’m back in Oklahoma! Found the closest station to me was the tottenille station at the tip of statin island.

Would be nice if you could locate yourself on the map with a “find me” feature. And find the closest station to me and directions to it. Other than that I think it’s great. Shows you where to transfer.

It’s always helpful.

Seems like with all the subway data available on the platform, one would be able incorporate it into a simple app. “Location unknown “ is not acceptable.

This app is late on delays/reports inaccurately. The 7 train has delays every other day hat leaves trains at complete stand still, and this app says “Good Service”. Unless the MTA is consistently lying about “sick passengers” and stalled trains, this app is not a reliable resource for commuting traffic and train status.

The train arrival time is not accurate and it misses a lot of train information....for example A,B,C,D,1-3, trains always have maintenance but they never fully display the delay or cancelled....also they need to update emergency alert for the train mess up like popo situation....Idk is the app problem or MTA is just so trash that nothing can save it from being so trash....

Hate the ads

I just bought the Bulk Upgrade and I don’t see any of the upgrades such as Carriage Exits, First and Last Trains in my app. I clicked Done and nothing happens. How do I get these other features?

This could be a good app, but it bullies you to turn on notifications. A modal pop up window EVERY time you go to see service updates. The only way to stop it is to turn on ALL notification options. Who are these jackasses who insist on micromanaging our notifications? Also, someone decided banner ads aren’t enough, so they shove a full screen modal ad in your face at the most inopportune times. Who are these UX people who hate their users so bitterly? I don’t get it. Still searching for a useable transit app.

Doesn’t work well, click on route planner, put Penn Station to destination address and there’s no where to click or tap on submit etc. in order to receive the route or witch subway train to take... Hard to use not user-friendly. ********************************** 2nd review regarding your RESPONSE: thank you for your response. If I knew the station I was going to, I wouldn’t need the APP, ryt? My issue was, I didn’t know which train or train line to take from PENN station. That’s why I used the app in the first place, to find out which train line to use, which stop to get off at. The app could not give me that information. As you stated in your response, it doesn’t work with addresses. Perhaps you could fix that in the future, going forward. Thank you For your initial reply.

Where ???

Never loads my info. And isn’t intuitive like google maps where I can put in a name of a business. This needs exact address. Worthless. Just deleted it.

Before I updated the site I was able to see the stops on all the lines. I can no longer do that

When you go into the service page. Sometimes it’s too confusing to figure out if my train’s affected.

I ride the subway every month and I am always at ease knowing the exact times for trains. It is never wrong and I would suggest this to anyone who will ride the subway often. AND IT IS F R E E!!!!!!!!!!!

Trash, just like the delays

I got this stupid app when my old subway nyc app shut down. That app allowed you to search for a location and figured out how to go from there. This app will only let you access each station - assuming you already know the whole subway by heart which would mean you don’t need this app anyway. Don’t waste your money. So stupid. Maybe I’m doing it wrong - at which rate this is only a dumb design and not user friendly. Which is slightly less dumb

Had not been in NY since I was in my 20's ...now nearly 50 years ago! This app and a paper subway map of the city got me everywhere from Brooklyn to uptown, the battery, you name it, and back to Prospect Park where I was staying with my son for a week. NY is a great town and I had a magnificent time covering it on foot and by subway. This app was invaluable. It made everything so possible to navigate that I often felt Time was delightfully still - and I moving about the city with the confidence of youth. Thank you. M. Macy, artist

They make using the free version difficult to get to, by trying to make you purchase the premium version. Finally gave up on my iPad and downloaded another app.

This app gives a detailed listing of planned service changes, but when using the route planner it totally ignores the work and suggests routes where there is no train service. Please find a way to fix this...

Basically a map and service changes and updates is all I want. Lacking the latter and has ads.

You need internet to ride

I got this stupid app when my old subway nyc app shut down. That app allowed you to search for a location and figured out how to go from there. This app will only let you access each station - assuming you already know the whole subway by heart which would mean you don’t need this app anyway. Don’t waste your money. So stupid. Maybe I’m doing it wrong - at which rate this is only a dumb design and not user friendly. Which is slightly less dumb

Was more helpful the app before get update

The app doesn’t inform you when trains are not running at stations and will even give you countdown clocks for trains when there are no trains running at the station which is very misleading.

MTA just can’t fix the broken system. Get somebody who can! Please!

So many pop ups, it’s literally almost useless if I need to check a train in a hurry

Always useful when you’re in a bind. Awesome.

This app is useless if you don’t already know the subway system perfectly. It doesn’t let you type in an address, just a subway stop name. So if you don’t know the exact stations you’ll be using ahead of time, there’s no way to use this app. #Fail

Hey! There’s this app called nyc subway. I think this app is great because I love that it has train routes.I recommend that you should get this app only if you need it if you’re riding the M.T.A. -This review was written by my 6 year old son who loves the MTA as well as this app. He was very happy to see your response! Thank you

They are all the same wrong on time

This app would be so much better if the ads would stop popping up when I’m trying to check the status of my trains. Even more frustrating when tapping the X doesn’t close the ad. I end up having to restart the app.

We need NEW TRAINS.Clean up the subway stations.

Interactive map is nice but it doesn’t keep up with service changes on the weekend. The notes about service changes are difficult to understand. If I have to put up with annoying ads popping up at worst times, then I’d at least expect the maps to update with service changes so I don’t have to try to interpret those incomprehensible notes.

See title

This app is not able to plot a subway route, it is useless unless you merely need to refer to a map and yet it is being prompted as a subway tool. False advertising.

I don’t understand the purpose of this app besides seeing where subway stops are and I can use google for that. The arrival boards are off and never load. Sorry it’s useless to me!

Very accurate.

Horrible and not reliable

Helpful and informative !

Trying to get train schedule, get ad for Airbnb instead

It’s a subway map, it has terrible ads that play noise and you can’t click out of them. Just take a screenshot of a map and use that instead.

This apps usability is bad for existing functions. It can also do so much more.

Lost?? Open it up plug in your start point and desire destination and go!! That easy.

This app is useless. It is not user-friendly at all and becomes frustrating to navigate.

Title says it all

The app works fine. Notifications can be typed better. (was good service)? Really?!

Just bought this app because ITrans NYC was no longer working. Did a check on its route feature to get from my house to Metropolitan Museum of Art and it did Mot gime the most efficient route but one with two subway changes .... Is there a way to specify more walking fewer subway changes? Thank you

$8 for station exits, no ads and full train times. Or $2.99 separately. Thanks for nickle and diming us Mapway. Itrans NYC subway app please come back! Update (2/2018): Get Citymapper. It has subway times, Citibike, bus, Uber/Lyft, PATH and ferry information all in the app. Can take a little longer to learn but worth it. Missing station exit info but has information like where to sit in the train (front, middle, back) to make more efficient commuting.

Thanks for posting a notice before we spend money that the trains aren’t running at a station

I thought this app had the trains’ GPS and estimated arrival times. It doesn’t. It’s a static PDF file. Updated: To developer’s response: I did not know those features were available. Thank you for the instructions.

to get rid of the ads, add exits, and show first/last times, you’ll need to spend $2.99 a piece or $7.99 for all. I’d rather spend a few bucks up front and have a decent app rather then be harangued by ads, plagued by slow responsiveness, and missing time data from a freemium map app.

Ads?

Not easy to find handicap access

No way to set upon-open map position so I have to scroll a little after each start. Too many ads. (Understandable as it’s free)

I live here and use this app to go everywhere on the subway!

Incorrect stops for any route taking please fix because it’s not the right amount of time it take to get to station.

Always on point. My go to app for subway alerts

Great

It was not as I was expected for 8 dollars app. I like the free app better

Helpful when you’re not sure of your destination stop.

Very good app. No problems.

Visiting here. Just wish subway map signs were more visible and more plentiful.

Used this app for the past three years. But now the ads have made it unusable. Use the MTA app instead.

Going to delete this app. Doesn’t just have an ad at the bottom, but also makes you watch ad videos whenever you open it. The “close” button doesn’t work and brings you to the App Store to install whatever the bad is for, whether you want it or not. All of this for a simple map than I can get as PDF? No thanks.

This app was great until it started placing pop up ads as soon as you open the app. Not sure how many trains I’ve missed while waiting for the ad to clear. I understand they need to make money, but there has to be a better way. It’s super distracting, inconvenient and a time-such when you’re trying to catch the next ride home, but you have to wait for the ad to end to make sure you’re headed on the current route.

Directions and train numbers are ridiculous from someone not used to a Subway it is not easy.

Very helpful app. Easy to use. Great use around the city

Timetables are not always accurate and don’t always working 👎🏽

Terrible update. Very annoying ads

The E train is not running and I M train is not running and those are the trains I needed today

I always check my status on this but don’t seem to be able to search from address to address, only subway station to station.

Try typing in LaGuardia as a POI. App doesn’t recognize it! Then try Airport: it only has JFK! Time Square? Not there. Absolutely useless to the out of town traveler that doesn’t already know all the addresses and stations. Now try the same thing on the Transit app. Flawlessly finds what you’re looking for and gives you route options including integration with your personal Uber account.

I usually don’t write reviews and have been using this for some time. It used to be good. Did it’s job. It basically shows MTA map. But everyone you open the app there is a full screen ad with an x on top to close it. When you hit the x another ad open up with another x at a different place. Traveling in NYC sometimes you have to open app quickly to not miss the train and the above mentioned quirks makes it useless.

Ads pop up at the worst possible moment, the x-out is too small causing accidental clicks on the ad. Not cute.

I have the same complaint others have- the app has a knack for popping up an ad you can’t get rid of just as you need to make a snap judgement about which train to get on. I understand that things are not free, but when the ads interfere with the app usability, it’s time to find something else. I miss iTransNYC!

App was unable for “find” any place I entered in its search field. The map is simplified and not as good as other apps. Stick to the MTA official app, My MTA. Got refund for ad-removal.

I want to know WHEN the train is arriving

垃圾软件，没用别下

Amazing app, that helped out tremendously! The ability to work offline was clutch when we were riding and wanted to continue planning our rides or just see how many stops are ahead. Route planner was great and made traveling a no brainer.

Terrible update. Very annoying ads

Has been working fine until ads just popping up left and right.

The app was good, however had us marked on the incorrect track

Train status is work at lease 50% of time. Train arrival board, the same (and often doesn’t match the time clock in the stations!)!

It’s helpful for me personally...

Paid for app. Still getting ads. Infuriating.

This is an awful app! It doesn’t allow me to route trips by location, only by stations - and when I try to put a station in, it doesn’t recognize it to route. I’ve never disliked an app as much as I do this one.

need to my app more user friendly

I downloaded this app and tried to plan a route and nothing happens.

Too many ads, the “x” button moves around, the app opens in a random spot. Not good at all

Take the ads off. You make enough money off me already.

Filthy subway with broken technology and rude overpaid staff. A stain on NYC

This app always opens up in queens no matter where you are. I have the latest update and purchase, location services is on. Newest iPhone with latest software

there are ways to have advertisements on an app while still allowing the user to get crucial information in the moment. i deleted this because of the adds...won't go back until they make some improvements. this is important public information and should be accessible without an advert popping up when you need to make an immediate decision about your travels.

Screen keeps jumping around. Does not work

Environmental & convenient!

[previously wrote] "Suddenly I'm getting full-screen pop-ups that are hard to dismiss, in the PAID version. Small update: after I wrote the above, dev. issued an update for iPhone X. Pop-ups are now easier to dismiss, but no less intrusive. Paid users should be limited to only the most discreet ads possible, if any, imo. I added two stars to my orig. rating which I believe is fair. The app is generally very effective and useful." Another update: thanks to the developers I learned that I was only getting ads because I got a new phone and hadn't restored the app fully. Here I thought I'd been betrayed. My apologies to them for being a dunce. Rating amended accordingly.

Just when you need to see the map and get on a train advertisements pop up. This is the most annoying app.

It’s really annoying when you need to check the map quickly and and ad comes up and it’s a pain to close it.

Use this every time I take the subway.

Suddenly I'm getting full-screen pop-ups that are hard to dismiss, in the PAID version. Small update: after I wrote the above, dev. issued an update for iPhone X. Pop-ups are now easier to dismiss, but no less intrusive. Paid users should be limited to only the most discreet ads possible, if any, imo. I added two stars to my orig. rating which I believe is fair. The app is generally very effective and useful.

WHERE IS THE COUNTDOWN/ train arrival time feature you show on the advert??

Suddenly I'm getting full-screen pop-ups that are hard to dismiss, in the PAID version.

iPhone X support not complete, the app still not using the whole screen in my opinion.

Amazing for taking the subway

Great!

Decent app but they have not updated the map in quite some time representing shutdowns. The “M” is shutdown between Myrtle-Wykoff and Myrtle Ave until April 2018 with no express service on the JZ line but it’s not represented on the map.

Issues with the card dispensers either being out of order or only taking cash.

Difficulty getting better info. Good advice on shutdowns.

I am very impressed with New York’s subway system and Staten Island ferry. A plus N.Y.!

This App shows you all of the stops, clearly marking which train stops at which station. But it will be VERY beneficial if you know the City to determine which station is closest to your final destination.

Super annoying. SOMEONE RECOMMEND AN APP THAT WORKS.

This app is great

Easy to find stations and locations in one spot

Well designed—easy to use. Thanks

Grossly inaccurate train arrival times.

This app is useless. It is not user-friendly at all and becomes frustrating to navigate.

App is slow and takes forever to refresh and is never accurate

Well designed, easy to use. It makes using the NYC subway much easier

Decent free app, but not not very accurate on weekend service status

Not always sure which direction to take.

I just uploaded this app . It doesn’t work. I put in my destinations and it showed the correct train and time of arrival . But, after a couple of minute passed .. I noticed that the arrival time is still the same! It didn’t move. I compared it to another transit app that is working and it shows the dwindling arrival time. Needs adjustments.

Disappointed,to many adverts,

Great app

Didn’t have an issue for a long time but now a nasty pet peeve. When I lock the phone and then retrieve:pickup the phone a banner advisory of hours ago stays there. I unlock the phone and it disappears. What gives???

Good, handy map and up-to-date service updates.

Great app for those who live in NYC or just visiting. Map is up to date and so far I’ve experienced no issues. Only 4 stars because app doesn’t look as smooth and great on the iPhone X. Once iPhone X screen proportion is updated it will be a 5 star App for me.

The ads make this app too inconvenient to use. I am deleting.

Best NYC Subway App! Accurate, easy to use, helpful, fail-proof!

LOL you don't know how much you want to be a good person and you don't have to be a bad guy

Would be helpful to have street map to locate stations.

When do you need a subway map? Now! Before the doors close. When you open the app, an ad appears that you can’t get rid of. Just missed the train I needed. Deleting this app while I wait for the next one.

Could not have found my way around without it!!

I’m deleting your app. I get that things aren’t free. But all I have ever used your app for was to see the MTA map. And I just had to sit through a 30 second commercial. Banners were fine. A good quick page I could see and close out of was fine. But 30 seconds to see a map that I’m going to just download? Just wanted you to know. Hoping you fix this for other users. I almost missed my train waiting for your ad to complete. The service provided is not worth it.

Good.!!!!!

感谢

I can’t believe I paid for this. It’s only barely good for having a subway map. If you don’t know the name of the station you’re going to this app is useless. You can not type in an address and have it give you the nearest station. A waste of money. I’m sorry I paid for the ad free version. They don’t deserve the money, neither do the ad companies! Mapway sent me an email saying that their app can find nearest location but they failed to mention that it doesn’t do point to point. You have to know the subway stop you’re going to for the app to tell you how to get there. WELL if I knew that I wouldn’t need the app in the first place! I’ll stick with Apple Maps and consider the $3’s a donation maybe they can get a clue.

This app isn’t just useless, it is actually counterproductive. It suggests the longest route, giving totally inaccurate estimates of travel time. It never factors in track work or delays, and doesn’t even show them in the updates and alerts section. Don’t bother!

This is a very handy app if you use the NYC Subway. My only problem is it ALWAYS opens the map in Queens/E. Williamsburg area instead of using my current location.

Sorry I ever updated this app. Now there is a VERY LOUD ad!!! that comes on when I want to look at just the map!!!

Makes traveling around so much easier. Even if you’re familiar with the city

Makes it easy knowing how to go

Great help very good

If you don’t turn off ads, you get full screen ads that cannot be dismissed—no map for you! But turning off the ads is much as $8! Too expensive I say.

Helpful and easy to navigate

M g

Stops that Line’s make need to be more clearly communicated. I listed form.

This app is useless. Doesn’t allowed any viewing of the subway map

I’ve tried multiple subway apps and this one is easily my favorite. It’s simple to use, the map is easy to read and zoom, and tapping on a station brings up options including the countdown clocks. And all this is in the free version. I’m deleting my other subway apps and using this one.

Fantastic app. I love it. Also it work offline 👍👍👍

Good app if you know your stop. But needs work to be able to put in an address and the app tell you best route.

I simply want a map, and every time I open the app there are video ads. I don’t have 30 seconds to waste to let an ad finish when I’m rushing to figure out what train to catch. This app is now off my phone.

Fast and reliable in these stressful/unpredictable times we live in today.

Very useful to pull up a map quickly... EXCEPT when you’re bombarded by an ad within 1-2 secs and within that timeframe, you’ve missed the train you weren’t sure if you were supposed to take. Especially the AnastasiaDate ad with a scantily clad woman and porn music automatically playing- inappropriate if you pulled up the app at work... deleting this app.

Excellent

Very helpful for people visitors and for people who recently moved to NY to travel through the system without wasting time getting on or off the wrong stations.

Don’t like that it needs Internet to work

This is a great application for those who use the NYC subway regularly or even if you are new to the system. First the app is well designed allowing users to easily bounce from section to section with a simple tap to the top pop up menu. The app covers all the basics whether you want to create a route, save a train line as a favorite, look up the latest alerts, and navigate the subway map. The app not only covers the essentials but provides extras such as an included New York City Guide that allows users to read up on all the facets of the city whether it be the attractions, or the infrastructure services that help guide the public in their daily lives. It is all included in the guide. The app also gives users a choice in whether they want a ad free experience or a premium version in which you can avoid them. This is highly recommended app for NYC travelers in general whether you use the subway a lot or not.

The map is al I see useful and a map can be obtained anywhere. It needs lots of improvements. Also, the adds should not pop up when you are looking for an address, specially when in a rush. I know thats how they make money, but, think about a better way of advertisement.

Good map that’s available offline. It’s very useful. I used to have notifications on but it became useless as there are only a few timeframes for notification that you can choose (I find that I get way too many for way too long...even though you only need it just 1 hr before you leave) and the notification itself is not specific about what the change in service is. Not helpful. And I found out that throughout using this app over a couple of years, it doesn’t let you know any weekend service changes - such as trains not running at all or skipping certain stations. This is a different type of notification aside from the usual incident/delay type of service change and it’s somehow hard to know unless you go to a specific page on the MTA website or go to the station to see notice flyers stuck on the wall. I dunno... but I get really annoyed when I go take the train and the train station itself is shut down at the same time it shows “good service” on this app. Now I have to either walk to another line/station and/or rearrange my whole transportation so I’m probably gonna be late for 30 mins.. Hopefully in the future this app can include such important info so we don’t get the run around from MTA so much as we do now.

Absolutely, horrible Cannot route Doesn’t show subway entrances Not user friendly Not good for beginners Not useful for those with little subway knowledge

Very useful!

For 2 weeks straight the 2 and 3 trains had work suspended from 10pm-5pm. At no point did the application show this. This app has become unreliable as of late. So sad to delete it

Ton of ads. Inaccurate information.

Great app with up to date information about subway lines

Doesn’t work. Standing on the platform, train pulls in. Arrival Board says train 9 mins away. I refresh, says something completely different. Glad I didn’t pay for it.

I like the app and the features but it never works

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I don't mind a small innocuous ad banner that does not detract from the app you are using. However, the NYC subway is obnoxious. It Constantly updates every few seconds. Flashing, large detracting space, changing in size. How the heck can anyone map a course through Manhattan, when every 5 seconds your concentration is interrupted by non-sense. I had to delete. I don't feel the need to pay for ad free. Ads are ok when properly presented.

The app directed me to take an L train that was not operating over the weekend, and directed me to take an express A train and get off at 81st St, although the train does not stop there.

Like all things MTA, this app is useless.

Except for the annoying adds that pop up right when I open the app.

Weekend station closures not shown on app. App shows no planned work or canceled trains

This app is my go to when I may need to get around due to unexpected detours on the train or need to plan a different away around an area I may not be familiar with. The ads however have really become the downfall of this app, as before they use to pop up and you could close but each one is a video with audio which you have to wait to close. It didn’t use to be this intrusive. I know ads are needed for funding but the new ad method is going to kill this app. I highly recommend people to pay to have ads removed. You’ll thank me later.

Jeeze where to start? If there's any helpful functionality here it's al hidden behind confusing and ugly interface. I guess this is on par with the whole MTA experience in general...so, mission accomplished. Use Transit App instead. It's free, better designed and way more helpful.

Countdown clocks are never accurate making this app a complete waste of money and time.

There are far too many ads for an app that can easily be replaced by a screenshot of the subway map.

Too hard to read and cumbersome ads etc

Overall, the app is great especially with the notifications for trains one rides daily. The only problem I have is the Jamaica Center train station doesn’t include Southbound train arrivals which I would really like to have.

Deleted because i cant quit from commercial

I spent $10 on your app and y’all can’t even offer alternative routes that aren’t Uber? Not very useful if you’re new to the city.

Often gets status wrong.

I always know what to transfoer to

Important app

Always take it

Cannot thank this app enough!!

Paid for it a few years ago now the latest update has ads. Go eff yourselves.

Love the subway

I’m from out of town, downloaded this AM. Used several times today—I especially liked the Express Metro recommendation

You will be forced to watch a long video ad while you the train doors close in front of you when you wanted to see if you could take that alternate train

I’m astounded at how full of errors this app is. Wish I could have my money back.

I have found this NYC Map system extremely helpful especially during times when I’am trying to find my way through the city from various locations. Hey, I’ve lived here in Brooklyn since the middle 1990s and it still gets challenging. Great Map and connects..

It good to have a map right at my fingertips 👍🏾💯.

Good app. Wish it had a bus map in it too. Also would like it to open in a chosen / frequently used area. Always opens in Queens and have to scroll over to Manhattan. Other than that, a good map.

Some information isn’t accurate

Has ads for an “app” that’s nothing more than a picture.

While mapping subways is great, it doesn’t include platform mapping. It doesn’t include bus transfer information. And it couldn’t tell me how to get to an airport that isn’t JFK. Do NOT pay for features. They aren’t worth it. Needs to include ability to store directions before losing cell service in subway and having the app freeze up.

Was very helpful in planning route and time to destination in Queens

$8 for station exits, no ads and full train times. Or $2.99 separately. Thanks for nickle and diming us Mapway. Itrans NYC subway app please come back!

App doesn’t appear to allow you to map a route by street address; only by station. Useless unless you already know exactly where you’re going!

Good but street name details are not complete

Had to wait 30 min for an R Train on Tuesday evening!! Per app no delays?

When I open the map, the menus bar disappears and cannot do anything but to relaunch the app

You need to update your Subway map from the MTA to 1/2018 there is a new line for the E and R and W line now thank you.

This app makes planning a trip easy and worry free. I love that you can save routes and easily access them when needed. I highly recommend this app.

Use the NYC Subway? Use this app to find out what potential delays & disasters await you.

You will love this app, all about subway is there... key tool to move you between a place to another.

A country such usa shouldn’t have a poor service mta nyc

They have zero communication with the MTA and nothing on their app is correct. They have no idea when the track work is. Find another app!

Do not download - app used to be good, then they started full page ads that load when you open the app ... which was OK as they could be closed quickly. Why this matters: when you go to look at a map you often only have a few seconds before your potential train arrives - the info needs to be quickly accessible or you’ll literally make a bad transit choice costing you time and frustration. New video ads are now displaying and can’t be closed for a long period of time making this app essentially useless - it’s faster to load a nyc map PDF in the pdf reader

Good app just wish there was an option to make the countdown clocks consolidated by direction (uptown/downtown) instead of line.

So-so. It’s clear that the developers don’t live in New York, and have no idea how people actually use the subway or refer to aspects of the subway system. Also, the app has not been updated for all the stations that now have countdown clocks. Far inferior to the recently deceased iTrans NYC app.

I thought it was a subway app to get you from point A to B etc. however , all it is is just a map that you can get or download anywhere. They make you purchase the map for 2.99 to use it. Don’t waste your time !!!

Ads pop up at the worst times, covering the whole screen, and you can’t always close them. I would have happily paid $5 for this app but refuse to on principle because they made the free version unusable. Countdown clocks are often inaccurate and don’t always match the station countdown clocks. Get the MTA subway times app instead

Trip Planner says “You have exceeded route limit” making the App inoperable. No way to fix. Horrible.

So annoying

This app shows too many video ads and you can never really use it when you need. Please install the official mta and get rid of this cancer.