Lawdealer's Review of ChargepointReviewed on 9/8/18 8:43 PM
Very poorly run business
Frustrated811's Review of ChargepointReviewed on 9/8/18 12:43 PM
This app was not thought out that well. If the garage you are in does not have internet connectivity then it will not be able to initiate charging. Customer Service personnel do not have easy access to system or subscriber information, resulting in confusion, delays and having to repeat a lot of information.
Izzkip's Review of ChargepointReviewed on 9/7/18 10:55 PM
I love using this app. Would highly recommend it to anyone for keeping track of their EV charging. ChargePoint stations located in very conveniently placed locations.
vox.mollis's Review of ChargepointReviewed on 9/29/18 1:17 PM
This app will display a beautiful map of charging stations. So you think, excellent, I will drive there to charge my car! Right? WRONG. I ended up in some residential area. Deciding it would be wise not to knock on doors asking if perchance Chargepoint accidentally set up a charging station next to their kids’ swing set, I realized this entire company is a scam. Charging stations listed on the map DO NOT ACTUALLY EXIST. I was charged only $10 for the scam, which in the grand scheme doesn’t matter much. But there is the principle of allowing obvious scams to run on the App Store. I strongly recommend users to stay away from this app/company in particular, and for Apple to stop allowing scammers on their platform, in general.
Dookie 2x's Review of ChargepointReviewed on 9/25/18 8:12 PM
This would be a perfect app for CarPlay to help safely find EVSE while in the car.
Veera2018's Review of ChargepointReviewed on 9/24/18 7:50 PM
It is a great app for EV car owners, gives available locations, units & miles charged etc. I like it
JFK57$/-'s Review of ChargepointReviewed on 9/22/18 8:24 PM
Great and informative app. Love being able to view my charging status! And great home charger!
Cape MacMan Dave's Review of ChargepointReviewed on 9/2/18 2:29 PM
Please fix this app to allow a photo to be added to TIPS later, from my iPhone camera roll. Most apps offer this access if allowed.
hamdya's Review of ChargepointReviewed on 9/19/18 2:26 AM
App works great and is easy to use. It’s fast as well.
RNA_parts's Review of ChargepointReviewed on 9/19/18 10:29 AM
No way to use the app without giving them clear access to your money. No go for me. If I would have known this I would not have even downloaded the app.
Mountain Viewer's Review of ChargepointReviewed on 9/15/18 10:58 PM
Having the app on two iPhones means my wife and I can both get notifications about the car instead of only one of us getting texts about them. Not all charge stations seem equally informative, but it is a huge advantage for a two driver EV.
Mech. Eng. Stu.'s Review of ChargepointReviewed on 9/13/18 5:16 PM
Great app and charger
321tap's Review of ChargepointReviewed on 9/13/18 4:12 PM
drawsoncad's Review of ChargepointReviewed on 9/12/18 2:29 PM
Watts not to like?
mishabirman's Review of ChargepointReviewed on 9/11/18 5:17 PM
Trying to stop a charging session in progress shows an error message.
Qwerty name blabla's Review of ChargepointReviewed on 9/11/18 11:23 PM
Flawless use with commercial chargepoint stations for my fiat 500e. After using a few of these over the month I owned my car it put me in the market for a 220v home charger. Why not go with the best. Great price on amazon and couldn’t be happier! My home charger is perfect. Works just like a public system regarding charge and charges so much faster than the factory charger does. Can’t live without it!
Mdp129's Review of ChargepointReviewed on 8/9/18 4:17 PM
Mentioned this before. It would be great if this app offered a timer feature so if I wanted to make sure I didn’t plug my car in for over 4 hours it would notify me that I have reached that limit. Some work places will fine you if you exceed a certain amount of time plugged in to a station. Otherwise, great app
RonC1800's Review of ChargepointReviewed on 8/8/18 11:21 PM
This App is a must have for anyone that’s driving an EV car.
customerServiceSucks's Review of ChargepointReviewed on 8/7/18 8:57 PM
Love it, does everything and more. I couldn’t see a way to improve it.
JDMan990897's Review of ChargepointReviewed on 8/5/18 11:22 AM
Such a great app!
pvn1's Review of ChargepointReviewed on 8/31/18 6:53 PM
Good tool and app, quite friendly to use. Great customer service when you call them for any questions, their support is meticulous and I am extremely impressed..
evslovechargepoint's Review of ChargepointReviewed on 8/31/18 6:37 PM
Makes finding stations super easy.
gdibble's Review of ChargepointReviewed on 8/30/18 8:58 PM
I like the ChargePoint app and service. I DO NOT like the policy to do the following “Your balance fell under $5.00, so we automatically added $10.00 to your account using payment source on file.” — email msg I just received. That’s bs. Be warned there is no way to prevent this, in setting for example. This one thing would take my 5 star rating to 0 stars if I could select it. 1 Star is too much for such a greedy policy. (I’m not one to rate so low and get mad, but this policy is asinine.) Shame on you ChargePoint 👎👎👎
Tacoma Guy's Review of ChargepointReviewed on 8/24/18 4:07 PM
I would give this app 5 stars if the location settings were more accurate. It’s impossible to set my utility because the location is off by a city.
VTV007's Review of ChargepointReviewed on 8/23/18 12:47 AM
Easy to use.
Uscbman's Review of ChargepointReviewed on 8/21/18 6:25 PM
The app and chargepoint altogether can be quite tricky. Sometimes the waitlist is incorrect and you are called to bring your car but mistakingly they double book someone. Or someone else accessed your account and they cannot do anything to stop it until that other person unplugs. This coming directly from the mouth of the techs I call on the phone. My suggestion is use this app only in low volume places with little traffic. Otherwise about 25% of the time you will be majorly inconvenienced and potentially charged for someone else’s car and you don’t even know it.
marsRover71's Review of ChargepointReviewed on 8/21/18 10:24 PM
also values for energy, distance, etc. are different in different screens
2013Volt's Review of ChargepointReviewed on 8/20/18 5:28 PM
ChargePoint stations are convenient and easy to use. We just need more of them.
Qrcrazy's Review of ChargepointReviewed on 8/2/18 3:16 AM
New to EV, great app for charging, great support when I couldn’t figure it out, remember, 1st time charger :)
18pac's Review of ChargepointReviewed on 8/2/18 3:07 AM
App does not always find charging stations by location or zip code. The map does better job by zooming in.
kms.us's Review of ChargepointReviewed on 8/2/18 1:25 AM
Problem No 1: Chargepoint (I believe the name is meant to point out they charge a lot of money) charged me $7.57 for 2.4 kwh. Of course, they won't tell you upfront like every gas stations does. Anyway, it's about 24 times more expensive than charging at home. Problem No 2: I contacted Chargepoint's customer support to get my money back that I have in my account and then close my account - I still have not seen a response from them even after multiple attempts. Needless to say that I won't use them again.
Rickster5995's Review of ChargepointReviewed on 8/17/18 7:34 PM
Works great so far, no extra charges and “tap to charge” is doing everything it should. I really like the ability to monitor charging (kwh and estimate of miles added) as it progresses and remotely stop the charging when I’m ready to disconnect (usually right before a new hour starts). I saw some reviews had issues with unexpected charges so I’ll be keeping a careful watch for that.
AllenTheMan2016's Review of ChargepointReviewed on 8/14/18 7:02 AM
This app functions well, but why can’t I disable the LED on my ChargePoint home? My charger is installed outside the house and the LED is a big look at me feature which basically says steal me at night time. I’ve requested through tech support this feature be added but it seems to have been ignored. PLEASE add the ability to switch off the glowing LED ring on the unit!!!!
rjm1005's Review of ChargepointReviewed on 7/9/18 4:52 PM
Easy use once you figure it out. Would be nice if you could add locations on map.
ExPlus1's Review of ChargepointReviewed on 7/7/18 5:44 PM
It just stopped, the app is not helpful.
Suzanz's Review of ChargepointReviewed on 7/7/18 4:58 AM
Lots of information. Very easy to use
the geat one's Review of ChargepointReviewed on 7/31/18 10:40 PM
I love this app. Easy to use, easy to locate charging access point and most importantly it is network
Nsu🍑🍇6's Review of ChargepointReviewed on 7/27/18 10:23 PM
Won’t let me charge my car, yet keeps charging me one dollar every time I try. No one to talk to. Thieves.
speed reader's Review of ChargepointReviewed on 7/24/18 9:14 AM
Needed a little help on my first charge. Called in to the Helpdesk on a late Saturday - got a real nice person in 2 mins.
Bsrgdwer's Review of ChargepointReviewed on 7/24/18 12:58 AM
No complaints here. I like checking on the price and availability of chargers before I get there.
UWAaw's Review of ChargepointReviewed on 7/24/18 12:01 AM
And you start auto charging more and more. Your website says $10, but you started charging me $20, and now $30. Ridiculous! I see lawsuit coming.
kkmanm's Review of ChargepointReviewed on 7/22/18 3:13 PM
In charging details page, there's a list at lower half of the screen. Can you please include a way to show amount of energy charged, instead of mileage/time/cost only? The reason is that the mileage is not accurate, time is not as after it's fully charged it is still counting. The most basic unit (kwh) provides the most reliable info as to mileage and all other related info.
Windrider55's Review of ChargepointReviewed on 7/21/18 7:20 PM
One: there's no way to filter out private chargers (e.g. Ones for employees or residents only). This is especially annoying in San Francisco. Two: the map doesn't orient itself, so getting to charger is a tricky task while driving. Three: I tried to use the app to unlock a charger next to me but instead it unlocked a charger 3 chargers away. Four: at least in one location, chargers aren't listed that are there. Five: once in the garage, sometimes it's hard to find the charger.
iWdave's Review of ChargepointReviewed on 7/19/18 8:32 PM
Any iPad app should support landscape mode.
KalindS's Review of ChargepointReviewed on 7/18/18 4:19 PM
So easy to use app. Easy to find chargers. And absolutely easy to use the charging stations. Good work !!!
CP is really ridiculous's Review of ChargepointReviewed on 7/18/18 2:03 AM
ChargePoint has made plugging in a needlessly complicated process. Why do we need a network? My other plug in appliances aren’t networked. Why do they track my driving and charging locations? Is invading privacy to my advantage?
Test Driver Tom's Review of ChargepointReviewed on 7/14/18 3:32 AM
Use ChargePoint app regularly, very handy for the many ChargePoint locations in CA.
Jeffwebb1993's Review of ChargepointReviewed on 7/11/18 6:01 AM
It’s exactly what I want in a charge location app with one exception: I wish I could do some kind of route planning feature within the app!
Bulldogusmc's Review of ChargepointReviewed on 7/10/18 5:29 PM
Easy to get to Got coffee -free with rewards card Charging car - free Altogether-priceless! Literally! 😊😊😊
xanderboyboy's Review of ChargepointReviewed on 7/1/18 1:41 AM
Great company that’s leading the way in spreading more and more charging station in the nation. Keep pushing for more success ChargePoint team
Mitoids's Review of ChargepointReviewed on 6/29/18 5:29 PM
I was standing right next to a charger, and went into Map view on the app accidentally, and could not figure out how to get back to a screen where I could start charging. Had to kill the app and reopen. There must be a better way.
Ro-dub's Review of ChargepointReviewed on 6/29/18 2:14 PM
Dozens of locations in major cities .. some free to use .. slow charging compared to power stations from brands like Tesla but it’s very convenient and the miles add up when you know you’re going to be somewhere for a couple of hours. Customer service is very nice as well
bruce the honeybadger's Review of ChargepointReviewed on 6/24/18 2:02 PM
Love this service and the app makes it so easy - don’t even need to carry the card around
Russ Curtiss's Review of ChargepointReviewed on 12/23/18 12:02 PM
Thanks to Mitsubishi Motors for the free charges ⭐️
Dancer515's Review of ChargepointReviewed on 12/15/18 12:41 PM
Fantastic app. Smart, helps me out, easy to use, great support.
34qw54r7's Review of ChargepointReviewed on 12/15/18 12:41 PM
Ask for fields to be filled in when the app has now way to do this
Jetrois's Review of ChargepointReviewed on 12/14/18 7:56 AM
Designed well. Good flow. Great app.
Junno my Carr's Review of ChargepointReviewed on 12/14/18 7:56 AM
Had not had any issues with this system, I love it so much I bought a chargepoint charger for the house. Never been charged for anything. I there’s bad reviews totally false. If you have to pay you would know it. 90 percent of the stations are free just pick the ones that say free. Lol Great Job!!!
appguy1979's Review of ChargepointReviewed on 12/14/18 7:56 AM
I need to log into their website to see my place in the waitlist. There should be no excuse why the app doesn’t show this basic info.
cardogpumpkin's Review of ChargepointReviewed on 12/14/18 7:56 AM
Not gonna lie. I downloaded the app and never used it bc I didn’t want to enter my information. But I soon realized they had chargepoint stations all over SoCal so ended up taking the time to set up the app. Super easy to use. Very convenient!
Rf123word's Review of ChargepointReviewed on 12/14/18 7:56 AM
Love the zoom to my location and the ability to find free charging stations.
ryannix123's Review of ChargepointReviewed on 12/14/18 7:56 AM
Overall I would say the app is pretty good but when I go to a charging point station, I get the iOS Wallet app blocking the actual app. It would be nice if CP showed up in Wallet and maybe added an Apple Watch app.
AJS0007's Review of ChargepointReviewed on 12/14/18 7:56 AM
Good app. Simple and usable. It worked fine till last week on my old iphone. This week on XS, I can't join the waitlist anymore. Nothing happens when I click on Join Waitlist.
Melvin P. Thorpe's Review of ChargepointReviewed on 12/14/18 7:56 AM
One of the recent updates has broken the waitlist functionality. Sometime the banner does nothing when tapped. Sometimes it just doesn’t show up at all. Without that, the app is nearly useless.
Oil burners's Review of ChargepointReviewed on 12/14/18 7:56 AM
Really like the notice to my phone once my car is fully charged. I move it so someone else can charge.
Jonnietwotimes's Review of ChargepointReviewed on 12/14/18 7:56 AM
The ease of app navigation is second to none. Scan my phone, cable releases, and plug my EV. Easy as 123!
Bobo Bear Bear's Review of ChargepointReviewed on 12/14/18 7:56 AM
Good app for EV owners. I have had my EV for only a week and can’t say enough good things about this app. This app helps me plan my routes for longer drives. I’m sure there are features that may be added or done that I haven’t tried or used. Love the convenience of knowing where there are available and working charging stations.
GoldKnoll's Review of ChargepointReviewed on 12/14/18 7:56 AM
erahkasoN's Review of ChargepointReviewed on 12/14/18 7:56 AM
The best free charging station. It’s my first time with an electric vehicle and my first time charging outside of home and it was all made easy!
Distracted by flash!'s Review of ChargepointReviewed on 12/14/18 7:56 AM
When it works it’s helpful. When it fails it’s pretty infuriating as a charge is something you’re seriously dependent on in a pretty real way if you have an EV. Error rate of entire experience should be lower.
elyunke's Review of ChargepointReviewed on 12/14/18 7:56 AM
Would like to find means, have looked on mobile app only.
EV_e-x-p-l-o-r-e-r's Review of ChargepointReviewed on 12/14/18 7:56 AM
Received automatic acknowledgement of submitted issue but nobody has responded after 6 weeks even after I followed-up.
Laneph's Review of ChargepointReviewed on 12/14/18 7:56 AM
New to EV and find this extremely helpful. Thanks for developing this!
vStewed's Review of ChargepointReviewed on 12/14/18 7:56 AM
ChargePoint set the bar for electric vehicle charging - no prepaying into an account, use your phone vs a plastic card, and a ton of data and analysis. It rocks!!!
prius plugin!'s Review of ChargepointReviewed on 12/14/18 7:56 AM
On first floor.
This app isn't Zite's Review of ChargepointReviewed on 12/14/18 7:56 AM
This app is unusable on my iPhone X because when entering credit card info the keyboard conceals the Save button, making it impossible to proceed. Also the card image scanner doesn’t work and is inscrutable (a green rectangle appears around the card but the nothing - no instructions about how to proceed or how to get a better image). Please test your apps before releasing them.
Reid Zilla's Review of ChargepointReviewed on 12/14/18 7:56 AM
This tells you where all the charge stations are not only the ChargePoint chargers but the others as well (EVEN WHEN THEYRE NOT LISTED BY THE OTHERS APP!?!??)
ChristianMan06's Review of ChargepointReviewed on 12/14/18 7:56 AM
Other than having the favorite spot interface a little challenging to use, it's a great app.
athode's Review of ChargepointReviewed on 12/14/18 7:56 AM
Yes I call your cell and call
Djdlala's Review of ChargepointReviewed on 12/14/18 7:56 AM
This app literally took $10 out of my account when I only paid for less than $2 worth of electricity!!! AVOID THIS APP AT ALL COST!!! Or you WILL get scammed like me and many other people have!! Read the reviews before you download this awful scam of an app!
schgreo's Review of ChargepointReviewed on 12/14/18 7:56 AM
Need the ability to program more schedule charge time due to the time of use my home meter is on. This allows me to plug in and walk away so that I don’t have to worry when it’s charging on weekends.
eslai's Review of ChargepointReviewed on 12/14/18 7:56 AM
If you’re on a wait list and get a spot, you get about four minutes to respond. Problem is the countdown doesn’t update properly if you leave the app and come back. I have tapped the accept button with 30 seconds left on the clock, and the app will tell me that I have a spot reserved, but when I get to the charger it turns out that the app was wrong and I had missed my response window. Additionally, there are a lot of waitlist features that are available through the website that you can’t get to through the app. You can’t create or select a waitlist, you can’t see what chargers you are waitlisted for and how far down the queue you are, and you can’t change your snooze time from 30 minutes to 10 minutes. There are many more examples where the app is deficient in functionality.
Kelmark76's Review of ChargepointReviewed on 12/14/18 7:56 AM
I can’t even create an account using an iPhone. It keeps giving me an error before I can finish the process. After 4 attempts I just quit.
mentaluproar's Review of ChargepointReviewed on 12/14/18 7:56 AM
Clean, fast, and a good app to have if you have a ChargePoint EVSE at home. Unfortunately, the charging status widget and Siri shortcut seem to have been removed. Those were the most useful part of the app and they are gone now.
bukowski66's Review of ChargepointReviewed on 12/14/18 7:56 AM
Very handy and useful app !!!
Camelpilot's Review of ChargepointReviewed on 12/14/18 7:56 AM
Great design, great developers. Pretty good app. I love how we don’t need to launch the app to get a charge. Just raise your phone to the charger.
Chevy Bolt EV's Review of ChargepointReviewed on 12/14/18 7:56 AM
If you're looking for a charger and a place to hang out while you are charging, this may be the place for you. There is a coffee shop called "Cattle Dog", just 800 feet away. Get a cup of coffee, something to snack on and catch up on your computer or shop the internet. By the time you remember why you were there, you'll have a good charge on you're EV. Try it out, you'll like !
bmwsell's Review of ChargepointReviewed on 12/14/18 7:56 AM
Helps me find charge stations
foodev's Review of ChargepointReviewed on 12/14/18 7:56 AM
Need a timer to automatically stop charging...
JLpunk's Review of ChargepointReviewed on 12/14/18 7:56 AM
The app is not intuitive and clunky to use. The app does not report defective stations and our local station seems to have lots of problems. I have about a 40% chance it’s down when I need it. The user interface on the charger is at best difficult to read in the sunlight
Rab921's Review of ChargepointReviewed on 12/14/18 7:56 AM
This app is very limited There are no good options for troubleshooting. It is impossible to figure out how to override the vehicle charging schedule - it seems to be one or the other If you plug your car in and there is no electricity being pulled the app doesn’t notify you right away. It may be a combination of my vehicle ( Prius Prime) and this app, buy I have never been more frustrated with an app. Give me more options with the home charger.
irbnick's Review of ChargepointReviewed on 12/14/18 7:56 AM
Much better than the system that’s in my car, shows me the free locations, easy to use and love the wallet option
meddle's Review of ChargepointReviewed on 12/14/18 7:56 AM
Created an account, verified payment, unable to log into the account. No email to verify account.
accumind's Review of ChargepointReviewed on 12/14/18 7:56 AM
This app is fine for the majority of users- I get that... but if you have 2 chargers (say, for charging 2 cars or one car at 2 locations) you STILL need to have 2 accounts with 2 separate logins. How hard can this be to have a couple chargers on one account?! I know people have been requesting for at least 3 years. I know, first world problem... but that’s where these fine folks’ industry lives...
nogoodre's Review of ChargepointReviewed on 12/14/18 7:56 AM
Very buggy. Keeps reporting the cost as free when it is not.
dsptdsptd's Review of ChargepointReviewed on 12/14/18 7:56 AM
The app does not accurately report when a charger is in use. It often shows chargers being free only to arrive and see that they are in use. This is seen commonly at Boston’s Logan airport. It is not clear what is broken in this important feature but is a complete waste of time and high for customer dissatisfaction. As well, the descriptions are often in accurate and non-intuitive not saying inaccurately reporting which floor in a multi-level Parkin lot.
Vivi@nita's Review of ChargepointReviewed on 12/14/18 7:56 AM
I always get charge 1 to 2 cents more every time I use this service. I would like to understand why. Total dislike.
Mr. Zeg's Review of ChargepointReviewed on 12/14/18 7:56 AM
Overall, this is a solid EV charging app. Good UI; simple to navigate. However, I wish the home screen wouldn’t default to a map. A really use the ChargePoint app to control and manage my home EV charging and not public charging. The app assumes you are primarily using this app for searching for public ChargePoint charging stations.
Glenn Anonomous's Review of ChargepointReviewed on 12/14/18 7:56 AM
I would prefer to have my ChargePoint include a clock/timer rather than using a smart phone. But I’ll take whatever I can get.
SirReginaldofHighland's Review of ChargepointReviewed on 12/14/18 7:56 AM
I’m a little over a month in driving my first fully electric vehicle (2015 Leaf) and I really enjoy it. It helps that I live in a city that has many charging stations and my employer has a handful as well. The app has worked very well for me except one time when the fast charge station didn’t recognize my phone. Customer service was able to quickly connect me and I have a card now as backup.
freewalletSux's Review of ChargepointReviewed on 12/14/18 7:56 AM
Leaving a 3 star review because I do like and use the app, however, improvements must be made to make it effective. If a station is marked public, it should be accessible to everyone, not in a gated community or tow zone. It’s not a public station if a company won’t let everyone use it, period. Some stations are clearly disabled by the owners or they make it difficult to access them (blocking them with cars or simply disabling the power supply, etc). This is a big problem. As an EV owner, it’s important to have reliable, accurate information so that I can plan trips accordingly. Support/reporting feature is good in design but fails to execute ACTUAL support. Saying we’ll look into it and then emailing a day later to say, “hurr durr we don’t know, call us if it stays broken” is pitiful support. App and company needs a real policy for making sure stations are up and running. If they aren’t, they should be marked as such on the map. Allowing users to make these changes would be ideal, since Charge Point reps can’t check each station.
E D B From SD's Review of ChargepointReviewed on 12/14/18 7:56 AM
First time buying a plug in hybrid. Used this charging station for the firat time. After almost three hours the app still shows charging, while the charging station show complete and the car shows complete as well. The app needs fine tuning. Thank you.
Pkpkpk123's Review of ChargepointReviewed on 12/14/18 7:56 AM
I would have given it 5 stars if there was a possibility to find out which free stations are behind gated facilities and restricted for facility employees only!!
Amateur logo guy's Review of ChargepointReviewed on 1/10/19 12:41 PM
I bought my wife the level 2 charger for her 2019 Hyundai Ionic for Christmas. Not only does the app let you control the charging of the car, it shows you how much it cost to charge which helps you determine the best time of day to charge.
Yellow12901's Review of ChargepointReviewed on 1/10/19 12:41 PM
I don’t use the app much but with Apple Pay and the watch now letting me use the Apple Pay in there for it, this is now the best EV charging app and company out there.
Bmyqteepiedj2's Review of ChargepointReviewed on 1/10/19 12:41 PM
I like this app a lot! Everything you need to keep on top of your cars’ charging activity. The representatives are great too very helpful and supportive! Thanks a bunch 😁
dptcrushinit's Review of ChargepointReviewed on 1/10/19 12:41 PM
Takes money from your payment source without permission.
sluck one's Review of ChargepointReviewed on 1/10/19 12:41 PM
charge ahead's Review of ChargepointReviewed on 1/10/19 12:41 PM
This app has many valuable features. Besides locating charge point charging stations, it tells you if they are in use or not. It provides the status of your battery charge while your vehicle is charging at a ChargePoint station. It’s sent you a text if Power is interrupted &, when the charge is completed.
slate gray's Review of ChargepointReviewed on 1/10/19 12:41 PM
First time all EV owner... this App is great!
Reasonable Sauce's Review of ChargepointReviewed on 1/10/19 12:41 PM
Just recently purchased an electric car and was pretty excited to take it on a road trip... until I arrived at my destination and realized that companies like this ChargePoint are requiring phone apps to pay for the charging. And the app is completely broken, I haven’t been able to link it to PayPal at all (my wife tried separately with her phone and own account and it didn’t work either). I also can’t get my credit registered, it just says declined. When I called my bank they said it was an information mismatch... but it’s my name and zip code so my conclusion is the app is complete garbage. I’m off to find another alternative for charging the car.
Elise213425's Review of ChargepointReviewed on 1/10/19 12:41 PM
Automatically takes your money and holds it in the app!
Hallowsend31's Review of ChargepointReviewed on 1/10/19 12:41 PM
Love the app. One thing I’d really appreciate is if we could leave comments on different stations or rate the stations themselves. It’d be nice to have an ICED rating telling users how often that station is usually ICED.
PeeWee&theMisfit's Review of ChargepointReviewed on 1/10/19 12:41 PM
If this app had made my initials uses more seamless, I might have awarded a fifth star. It did breed a little bit of confusion which prompted false starts, though. All things considered, it is a solid app.
LizAM5's Review of ChargepointReviewed on 1/10/19 12:41 PM
Just got my Honda Clarity Plug-in electric hybrid. Used the recharging stations when I was at the dealership and again when working out at the gym. The station walks you thru the set up. Easy!
Greg 100's Review of ChargepointReviewed on 1/10/19 12:41 PM
I am new to e cars and as such had a few it hitchs getting connected. Quick phone call, few minutes later alll good
Johnny kd's Review of ChargepointReviewed on 1/10/19 12:41 PM
Volta is FREE and charges faster than this over priced junk
EV FIRST TIMER's Review of ChargepointReviewed on 1/10/19 12:41 PM
Great app with realtime info. Must have app when you have a EV auto.
Wyborg-o-tron's Review of ChargepointReviewed on 1/10/19 12:41 PM
Let’s me know when free station near me is open and when my car is ready for pick up. So convenient- love it. Great support by phone if you have any issues at all 😀
SagarRao's Review of ChargepointReviewed on 1/10/19 12:41 PM
I started using this app 1 day ago to charge my EV at office. Charging station wanted me to download this app therefore I did. However, Downloading, Registering and Activating are easy. I was happy app allowed me to use Apple Pay to activate. They put a charge of $1 on my credit card for verification. You can search for Free, Fast and Available charging stations around you, that’s my favorite part about this app. Accuracy is the only problem I found in this app. For example, this app shows only 2 charging stations at my office but there are 6. I saw all of them were available, but only 2 showed up on the app. I don’t know how I can correct this. I will try to figure out.