stephaniebasilia's Review of BestparkingReviewed on 9/6/18 3:51 PM
I liked the old system better
Mcaruso321's Review of BestparkingReviewed on 9/6/18 11:10 AM
Seriously disappointed in their customer service. Used this app for several years mostly for New York City. Generally they have been good with refunds when my plans have changed. However I recently had to change plans in Boston on what was an higher parking rate than usual. I went through the motions of canceling in the allotted window. Apparently the cancellation did not go through, and now they will not make good on the refund even though it’s clear that the pass wasn’t used. I tried to explain especially that I’m traveling and plans change quickly. No response. So now we all have to deal with a dispute through Amex, and the loss of a customer (me) who probably would’ve spent much more over the next few months than the 53.00 they are stubbornly not willing to refund. I will be deleting their app and opting to use a competitor for future parking needs.
eefrehkeh's Review of BestparkingReviewed on 9/28/18 8:34 PM
I always find the cheapest parking lots in SF through this app. What a lifesaver!
imagine9's Review of BestparkingReviewed on 9/23/18 3:32 PM
The developer told me months ago they would fix the garbage map API they are using and still nothing. Nice job.
bob02501's Review of BestparkingReviewed on 9/17/18 5:08 AM
I book a reservation at a parking lot. The lot was full. Nevertheless, best parking refused to give a refund. Make a reservation at your peril.
Mr. West Coast's Review of BestparkingReviewed on 9/16/18 6:13 PM
I love this app I’ve been using it since day one. When they used to pay users to take photos of and report garage pricing issues. The app is simple to use, the prepay feature is nice but I’m finding more and more the garages with non prepay options pricing to be off.
NY-AJ's Review of BestparkingReviewed on 9/14/18 2:16 AM
Why does the app no longer allow us to see available street parking? It cant even find the address im putting in, what do you think itll do for my parking. Complete joke of an app now
GetJillayy's Review of BestparkingReviewed on 9/13/18 2:08 AM
The update looks aesthetically pleasing and somewhat simpler. the map looks more accurate, however, I really do NOT like the pre pay and reserve option. I rather go back to the emailing the coupon and paying upon arrival. I wish I did not update the app and still had the old one for that reason
Marcuspeaks's Review of BestparkingReviewed on 9/12/18 11:17 AM
Last night was my second time using the app that resulted in me frantically having to find other parking availabilities in NYC. When I got to the garage listed on the pass I pre-purchased for 5 hours of parking, I was told the app does not keep track of parking that is available and there was no space for me. I then emailed the help center listed on the company website about this issue, and instead of truly being apologetic I was asked if I knew if I was at the right address? As if I don’t know how to read signs and that me showing up at the wrong address was the issue. There was no responsibility taken and I’m still waiting for my refund. Worst experiences in NYC with this app. DO NOT USE IN NYC. App is not accurate.
Djakamon Topsi's Review of BestparkingReviewed on 9/10/18 8:04 AM
Fan “Freaking” Tastic App!! Easy to use straight to the point. I almost never leave reviews on anything but this app deserves high acclamation! Highly recommend this App! 🙌🏾🙌🏾🙌🏾🙌🏾
FallCrazyInHope's Review of BestparkingReviewed on 8/6/18 9:20 AM
Useless for street parking now so just delete it and download SmoothPark instead. It’s next to impossible to see where I can and can’t park on the street with this app since your big update. You no longer allow an option to remove the price bubbles for parking garages. BRING BACK THIS OPTION! THIS WAS THE ONLY REASON I EVEN DOWNLOADED THIS APP YEARS AGO! I use to love this app because it was so useful for street parking in NYC but now it’s useless since I can’t see around those s***** blue price bubbles!
LyskiDe's Review of BestparkingReviewed on 8/6/18 8:24 PM
What have you done to my favorite app?? For years I have relied on Best Parking and have recommended it to so many people. But your latest version has changed everything. Before, I was able to find out my parking options with a single click — number of spaces, indoor or outdoor, valet or self-park— as well as the price. But now I have to apply the filters you tout, and it is so much more difficult to compare facilities. I don’t want to have to reserve a parking spot through the app. I just want to know all the details about several garages or lots so I have options once I get into the city with traffic and detours. I am so disappointed to see what has happened to Best Parking!
Jordan Allen bell's Review of BestparkingReviewed on 8/6/18 1:49 AM
This App used to be part of my ritual planning the night before how to get to work the following day. Ever since it changed now it doesn’t work hardly at all and it’s infuriatingly annoying that it used to work fine! Please fix it!
rjmbos's Review of BestparkingReviewed on 8/5/18 11:50 AM
In the past this app was good but the other night I used it to pre-pay for a parking spot in downtown Boston, it told me the spot was located at the parking garage located at 294 Atlantic Ave. When I left the garage I had to pay $40 because the app actually booked a garage located at 30 Rowe’s wharf. Best Parking refused to give me my money back or reimburse me for having to pay at the other garage because they said it was my fault for parking at the wrong garage even after I sent them a screenshot of the parking reservation they sent me showing the address of 294 Atlantic Ave. Mistakes happen but they should have given me my money back for their error and not blame me! I’m very disappointed with this company and with Brandi from customer support who blamed me for their error.
LyndsayLawless's Review of BestparkingReviewed on 8/31/18 5:39 PM
I downloaded this app while visiting DC about a month ago. Figured it would help me find nearby overnight parking since it seemed like all the street parking near where I was staying had a 2 hour limit. With the help of this app we found a parking lot nearby that cost $30(I’d figured it would be at the very least $20 for overnight parking in a big city so $30 seemed understandable). We paid it and dropped off our car. In the morning when we go to pick up our car, the lot has signs all over saying that the parking rate is $10 daily. At the time that we’d dropped off the car it was fairly late in the evening and most of these extra signs had been locked up in the little office and nobody was working there that time of night. So when we’re there in the daytime to pick up the car we asked the attendant about the price difference and he says he doesn’t know why this app is charging so much more. Literally triple what the lot is charging. I emailed customer service and was told that it’s only $10 certain hours. I responded saying that there’s absolutely no hours listed on the signs in the lot and sent pictures. The customer service representative tells me that she’s messaged the company that runs the lot about their misleading signs. Um.....no. The signs aren’t misleading. You’re just stealing people’s money and blaming it on the parking lot. The attendant at the lot told me it’s always $10 a day and they actually work there.
jmrnyc's Review of BestparkingReviewed on 8/31/18 11:20 AM
Used for years but now in an effort to monetize the app they’ve ruined its usefulness. No longer shows all garages and forces you to book thru them. Horrible.
nimbus2386's Review of BestparkingReviewed on 8/31/18 10:49 AM
This app works great. It’s nice to reserve a spot in advance then just pull in & show your reservation. Convenient & time saving.
FitForCommerce's Review of BestparkingReviewed on 8/30/18 1:07 PM
GeorgeTheGreat!'s Review of BestparkingReviewed on 8/3/18 4:58 PM
The old version was great! Find a garage & tap the link to Waze and I was off. The link was dropped or maybe you need to set up an account to use it. Fortunately, Waze & Google also make it easy to find parking. If I use BestParking, I do a search then go to a navigation app and enter it manually.
TEM4730's Review of BestparkingReviewed on 8/29/18 2:29 PM
I use this app all the time. Living in nyc it literally saves me hundreds of dollars a year and give me good info on street parking. Always recommend it to all my friends
DoodleJump#1fan's Review of BestparkingReviewed on 8/29/18 11:55 AM
I love this app for finding street parking! Also great for locating and camapring paid parking. Keep it up Best Parking
Snowstorminc's Review of BestparkingReviewed on 8/28/18 9:15 AM
I used to love the function of the old app with the ability to find the best rates and even the function to receive coupons by email even after you parked was an indispensable feature. Now you have to book upfront, the parking staff seem to not know about the app and lastly, the prices are MORE money than the garage itself. Deleting immediately.
AzucaNegra's Review of BestparkingReviewed on 8/27/18 9:12 PM
Parking is so convenient with this application.
BabyDarik's Review of BestparkingReviewed on 8/27/18 2:03 AM
First time using this app and it will be the last time. Reserved a spot in NYC for today from 10:30am to 12:00am (midnight) for $45. Great! Pulled into the parking lot at 10:02am and it went fine even though the traffic wasn’t as bad as I thought and arrived early. Even got a message asking if everything is ok since it’s the first time I’m using it. When I saw the published rate for 24hrs max, it lists $32.94 plus $8.45 because we have a SUV. I guess app has to make some money for the convenience of it since I had pad $45 already. Ok no big deal. Arrived at 8:11pm to get the car, garage scanned the code and it bills $49 and asked for another 4 dollars! What?! That’s more than what they published on the board. Since the app texted me this morning, I texted them back asking for explanation. App company said it was because I pulled into garage at 10:02 instead of 10:30, so there is extra charge! Huh? But I didn’t say until midnight but left at 8pm so technically I parked less hours than I paid! I told them to wait to see my review. If I didn’t use the app and went directly to the parking garage, I would’ve only paid roughly 41-42. Instead, I paid 49 and actually parked less hours! Then app company texted back stating I’ll receive $4 app credit for future use. Ah! Thanks and no thanks. Skip the app, go directly to the garage and paid them.
Carfan77's Review of BestparkingReviewed on 8/26/18 1:39 AM
Absolute c*** update. I rarely leave reviews on apps, but this warrants one as what was the ultimate in fabulous is now irritating and annoying. I hate being forced to prepay. I hate that I have to lock in a specific garage beforehand. I hate that one has to enter a license plate to reserve...I went to find a space for a friend who was driving into NYC, and needed her plate number! Plus I had to pay for her parking (which I would do anyway, I just don't like being forced)! The old coupon codes were perfect for such situations; now not so much. Best Parking seems like they hired Microsoft engineers...once they get the functionality right...change it and make it less functional. Oy! Not to mention that the information on the garages is far less complete, the interface is harder to read, and did I mention that one has to prepay? I'm looking for a different app. Let's hope there is one like the former, what truly used to be, Best Parking.
Salemid's Review of BestparkingReviewed on 8/24/18 1:26 AM
This new version is totally useless. You should not force the user into making the reservation through the app just to be able to export the directions into google or apple maps. That is extortion and a money grab. This app is an exact copy of Parkwhiz. If I wanted that horrible user experience, I would have downloaded that app. I had been using the old BestParking app for over 4 years now in NYC and never had any problems with functionality. It’s like these developers have never even tried to use their app for its actual purpose. Listen to your users! Bring back the functions of the old app. You should be able to get directions to a garage without having make a reservation in the app. Things happen - construction, accidents, the president being in town, all these things can totally s**** up your commute and prevent you from getting to the reserved garage. Reservations should be optional, not mandatory! Add direction functionality to all garages with or without making a reservation. Thank you.
rbane's Review of BestparkingReviewed on 8/23/18 3:48 PM
Doesn’t work everywhere, but it’s always worth checking—I have gotten such good deals, and for many places, it’s easy to pay ahead and reserve a spot. And they take Apple Pay!
Jennifer Forchelli's Review of BestparkingReviewed on 8/22/18 3:38 AM
It takes the pain out of parking! Such a a great app.
Average user's Review of BestparkingReviewed on 8/21/18 12:55 PM
Lists only the Most expensive lots.
Lifesaving CPR/AED's Review of BestparkingReviewed on 8/20/18 3:18 AM
This is no longer any kind of BestParking NYC app. I have used this app for YEARS having made tremendous savings, until today! The best feature of the previous version was being able to email coupons for a variety of vicinity parking lots, as you never can tell when any particular lot will be full, or city construction throws your arrival plan out of synch, and sends you blocks away! This update is only a cash grab, and this commuting city parker has lost a previously excellent service. RIP.
KTAppGirl's Review of BestparkingReviewed on 8/18/18 5:23 PM
Easy to use App. Got a great rate in NYC
bryansarnold's Review of BestparkingReviewed on 8/17/18 9:52 AM
This is becoming one of my go to parking apps. You can punch in an address and it immediately figures that you need parking for an event! No need to punch in your estimated time. I love it!
Borislav 75's Review of BestparkingReviewed on 8/16/18 2:27 PM
After the update is useless
jenningc's Review of BestparkingReviewed on 8/14/18 4:03 PM
I now hate it. When one could make reservations without prepaying it was much more flexible and better suited to city living
yhffsghkhtghjfdd's Review of BestparkingReviewed on 8/12/18 2:52 AM
It now forces you to do the reservation which is not feasible for most cases. If you do not reserve, the app is almost useless. What a change, what a shame!
nicknamez2@'s Review of BestparkingReviewed on 8/1/18 5:56 PM
looks like the app got bought by a competitor and killed. it's a shame, it was a great app but i noticed the interface is not just entirely different but looks and acts EXACTLY like another inferior parking app. kinda useless now, you can't just browse through the map or tell it to center on your location without typing in an address. moving on....
Motel boater's Review of BestparkingReviewed on 7/29/18 11:54 AM
Pretty basic but does the trick. I use it whenever I travel in Philadelphia, DC or NYC. I like that it has pictures and descriptions so you know what to expect.
jino313's Review of BestparkingReviewed on 7/28/18 9:26 PM
I parked my car and paid the parking fee of $28 via the app, but i was told when i picked up my car that the price was actually $20 total by the attendant of the garage as an usual weekend special. So be careful and make sure the actual price a garage charges before you process your payment via this app.
Meraizza's Review of BestparkingReviewed on 7/28/18 6:56 AM
Today was my first time using the app. I purchased a parking pass through this app and when I get there I parked and realized there was no one there to show proof of parking. I called the help people on this app and she told me to write out my parking pass number on a piece of paper and stick it in the dash. So after I did that I was still concerned about being towed so I walked all around the garage there was no one. Finally I found a security button I could speak to someone on and they told me I couldn’t park there that my pass was not valid and I’d be towed because the garage was for people that lived in the apartments... I was so upset because the woman from this app told me my car would have been fine. I called the help people back and they were able to refund me my money with out any questions. That is the only reason why I’m giving two stars because they made it easy to get the refund. But I had no where to park and was late for the baseball game I bought tickets to because of this parking mess.
HectorTechno's Review of BestparkingReviewed on 7/27/18 8:49 AM
Very easy to use
CarterVV's Review of BestparkingReviewed on 7/27/18 7:40 PM
EveryGoodNicknameWasTaken's Review of BestparkingReviewed on 7/27/18 3:56 PM
I used this to try to get a space in Boston and whenever I got to the payment portion and paid with Apple Pay it would give me a payment processing error and kick me back to the main screen. I decided to instead park on the street. Later that night I checked my credit card statement and saw that I was charged the $28 anyways! I got a receipt in my email as well, even though I couldn’t use the pass it described. I asked customer service for a refund and they refused, instead offering a $28 “credit” to try to use their service again. This business practice is unacceptable and I’ll be fighting to get my money back. There’s no situation where I’ll want to use their awful app again and I’m no longer in Boston so parking isn’t h*** enough to need an app to park.
EFJC718's Review of BestparkingReviewed on 7/27/18 11:24 AM
I use the app whenever I travel for work. Having a parking spot before I arrive always makes it easier. The few times that the garages have caused problems by not being courteous or not wishing to honor my purchase, I have received excellent support in the way of credits and refunds.
elena siny's Review of BestparkingReviewed on 7/26/18 1:17 PM
I have been using best parking for 9 years! I recommended it to everyone and now they have eliminated the coupons and want you to pay up front. Bye bye best parking 👋🏻 you are no longer the best. And I am deleting and using another app and I will tell everyone to do the same.
WJ Hyatt's Review of BestparkingReviewed on 7/25/18 12:07 AM
I used to use and recommend this app a lot, but no more. The new version just seems like a money grab and no longer has lots of useful information. The previous app was a lot better: it had the hours and rates for each parking place which made it very useful. It also had info on when the early bird or flat rates were. BRING BACK THE OLD VERSION! I hardly ever write reviews, but this time I had too because the update ruined the extreme usefulness of this app.
Bklyn Shel's Review of BestparkingReviewed on 12/9/17 7:53 PM
Have used this app for awhile now. With the coupons provided I've saved money at the garages I've used. Great app!
Biology student in NJ's Review of BestparkingReviewed on 12/8/17 2:11 AM
Whenever I need to find NYC street parking or garage parking with accurate prices, I use this app! Reliable and easy to use!
theQtea's Review of BestparkingReviewed on 12/4/17 9:14 PM
Love this app! Saves time and money when parking!
Waltman15's Review of BestparkingReviewed on 12/4/17 6:37 PM
This app has saved me time and money. Parking in NY is very difficult and this helps greatly
Omiberry's Review of BestparkingReviewed on 12/30/18 12:36 PM
This is the best!
wirebill's Review of BestparkingReviewed on 12/3/17 2:33 PM
I have used this app of many years I have not used this app for about 6 months and now found out there is a $5.00 charge to use to pay for parking. This use to be a great app and now they charge $5.00 for use of this app to pay for the parking. THERE IS A $5.00 TO USE TO PAY FOR PARKING PLEASE DO BUY THROUGH THIS APP GO TO THE LOT TO GET THE PRICE LISTED
Ndean10016's Review of BestparkingReviewed on 12/23/18 12:02 PM
Tried it out 10 days ago. Merely wasted my time. Entered all the requested information, including credit card. Kept getting error message--not logged in. Have since written a couple of times to their help desk. Keep getting the same automatic "so sorry" response, but no explanation.
Tymcode's Review of BestparkingReviewed on 12/23/18 12:02 PM
Not only has this app saved me a lot of money and time, it’s a logically-designed app. Everywhere I look for something the answer is right where you’d expect it. “Where does it say... oh, right there.” “How do I... oh. Here’s the button.””Where should I... oh, I see.”
Jasonw75's Review of BestparkingReviewed on 12/23/18 12:02 PM
I prepaid for parking, arrived at the garage entrance according to the directions, and the garage was gated, with no attendant. I could not find any mechanism to scan my pass. The parking instructions in the app indicated ‘guaranteed to be unobstructed’. In retrospect, why would anyone ever prepay for parking, when the garage may be gated, or there may be no space available upon arrival?? The moment of time that prepayment might save is not worth the risk of discovering that one cannot redeem the pass they purchased.
shiyu5778's Review of BestparkingReviewed on 12/23/18 12:02 PM
Parking instructions can be wrong sometimes
Batikny's Review of BestparkingReviewed on 12/23/18 12:02 PM
This is a valuable, user friendly app. Thanks!
Flavor lady's Review of BestparkingReviewed on 12/2/17 6:02 PM
This app has saved me SO much money on parking! No driving around comparing rates. One block difference and you can find parking at half the price. I recommend to all my friends!
FallCrazyInHope's Review of BestparkingReviewed on 12/18/17 12:57 PM
I usually never have an issue with this app but right now it’s now showing where free parking is in NYC. It’s making every road red like theyre no parking but every road isn’t no parking right now. also it would be nice if you made permit parking areas a different color instead of making them blue like the rest of the free parking areas. (ie Dept of Education/dept of sanitation/nypd only parking...)
mm904's Review of BestparkingReviewed on 12/15/18 12:33 PM
It will be better to have a price filter. Can you add a price filter? And also weekly pass? Or monthly pass?
o0oitsniko's Review of BestparkingReviewed on 12/14/18 7:56 AM
Well done 👍🏼
reuab's Review of BestparkingReviewed on 12/14/18 7:56 AM
I use this app for parking in NYC on a daily basis and the most recent updates have broken my most used features. Choosing “street parking” used to show colors of where it is safe to park within the allotted timeframe you submit. Now after submitting a timeframe and choosing street parking, NOTHING happens. Please fix.
Isaac Aaron's Review of BestparkingReviewed on 12/14/18 7:56 AM
Great to know what to expect and app works great too
Ninasym77's Review of BestparkingReviewed on 12/14/18 7:56 AM
The reason why this app is most helpful is the street parking info, and lately that option isn’t working. I appreciate the coupons but be sure to confirm the rates at the garage because they aren’t always up to date. Fix the street parking info and I will definitely resume using this
morenolm's Review of BestparkingReviewed on 12/14/18 7:56 AM
I reserved a parking spot but when i got the parking garage was full , not a good experience when you’re wife is the hospital
Boston26's Review of BestparkingReviewed on 12/14/18 7:56 AM
I often visit my Boston downtown office and I love the fact that I get the best rates and can pay it with tax free money.
Cwillou's Review of BestparkingReviewed on 12/14/18 7:56 AM
I totally rely upon the BestParking app when I go to New York City. It never fails to help me find on street parking areas garage parking if I’m staying overnight. The interfaces very friendly. Just love how it shows which streets are available for parking so you don’t have to try and read those crazy, confusing street signs in Manhattan as you’re driving around. I’ve recommended it to so many friends.
Ricky Kronberg's Review of BestparkingReviewed on 12/14/18 7:56 AM
If there’s a more useful app out there I haven’t seen it. Perfect UI, incredible value. It’s a must-have for anyone who drives in NYC.
Doc1518's Review of BestparkingReviewed on 12/14/18 7:56 AM
App will not open on iPhone running iOS 10.3.3.
GabbyVL's Review of BestparkingReviewed on 12/14/18 7:56 AM
So easy to use. Parking booked and paid for in minutes!
mdtransplant's Review of BestparkingReviewed on 12/14/18 7:56 AM
Will not use this app again! Beware when prepaying in the app if your car is large, even if it’s not in the NYC standard list of oversize vehicles. We drive an older Odyssey, which is just under the height limit for regular size, and if you park a minivan in NYC you know that not all garages will charge the oversized fee for it. We prepaid because the garage page in the app did not charge the oversize fee, like some other garages do, and the posted list at the garage did not include the Odyssey. When we returned, we got hit with the $15 upcharge! BestParking refused to even try to get us a refund, first by misreading the oversized regs, and then saying it’s within the discretion of the garage attendant! Why prepay in the app when no one is going to stand behind the original posted price?
breadzell's Review of BestparkingReviewed on 12/14/18 7:56 AM
This app used to save me hundreds of dollars a month when it simply was a grid of different pricing in your area of interest. Now it practically forces you to pay up front to get a discounted parking rate and half the time the lots won’t honor the voucher or the lot is full and you have to fight to get a refund. NYC lots are shady enough and this app just adds to it.
Sherroo's Review of BestparkingReviewed on 12/14/18 7:56 AM
I have an account but for some reason I was logged out when the app updated. I click forgot password. Sends me an email to update by clicking button. But there is no button to click on. I’ve tried this several times.
NickNeel's Review of BestparkingReviewed on 12/14/18 7:56 AM
Used to be a great app, not only found good rates but showed useful details (rate table, number of parking spots). Street parking details was a super useful feature. Now all that is gone, the map and current location does not auto update while driving, and the UI makes reading the map difficult. After several years using it his app, it’s time to let this one go.
crysis2015's Review of BestparkingReviewed on 12/14/18 7:56 AM
Street parking map doesnt work for NYC
Omnixero's Review of BestparkingReviewed on 12/14/18 7:56 AM
got parking for $17 by the Willis tower instead of $60+ they charge if just drove up! 5 stars from me
Rosablanca5's Review of BestparkingReviewed on 12/14/18 7:56 AM
The street parking options were great once upon a time. Now it’s gone and useless for looking up regulations on NYC streets. Bring it back
Zectn's Review of BestparkingReviewed on 12/14/18 7:56 AM
I LOVED the OLD version of this app - it provided detailed info about every garage: number of spaces, hours, detailed rates for every day of the week, not just the time period being searched. This saved me time as well as money, which is important to my free lance work in NYC. Unfortunately they changed the app. Boo!!! The little bubbles showing prices are too small, contrast between grey background and white text is very hard to read. Of course, they want you to book through them so they can make money. I can still find better priced garages, but I’m really missing having the detailed info about each garage. It makes it harder to make the best choice. There are even some garages I still use which are no longer listed on Best Parking.
solamentenic's Review of BestparkingReviewed on 12/12/17 3:38 PM
I've found almost dirt cheap parking (by NYC standards) on this app.
Jcos9761's Review of BestparkingReviewed on 11/7/17 3:17 PM
Works great for me
Maggielicious's Review of BestparkingReviewed on 11/26/17 3:37 PM
We've really enjoyed using this app to help visitors find parking when they are visiting us in the city! Highly recommend!
Yippee 4's Review of BestparkingReviewed on 11/26/17 3:05 AM
Well done. Comprehensive app for most if not all parking options.
Alan/tennis's Review of BestparkingReviewed on 11/23/17 3:17 PM
Very satisfied - the app was easy to use and I have saved money. I am a new user. Thank you, ADG
JohnnyRyall7975's Review of BestparkingReviewed on 11/2/17 8:19 PM
I pre-paid for parking at a rate of $20 only to be told on retrieving my car that there was a problem and I would have to pay an additional $63 to get my car back. Customer service reimbursed the original $20 I paid through the app but left me on the hook for the $63 I paid to the garage. How can you advertise a $20 rate, take the $20 before hand, and then tell the customer they will have to pay over three times more at the end of the agreed upon time period!! There are many garages in the area I could have used for between $20-$25. Be wary of this app, the pre-payment feature, and an organization that doesn’t honor its advertised rates.
Chu magoo's Review of BestparkingReviewed on 11/17/17 2:46 PM
Some days I don't feel like fighting to find a free spot or to find meter parking. That's when this app comes in handy. Overall, it's an essential app for any commuter.
nyc free parker's Review of BestparkingReviewed on 11/13/17 9:47 PM
Love this app.
Qwerty in NY's Review of BestparkingReviewed on 11/13/17 8:16 AM
Saves a ton of money. Definitely the default parking garage app here in NYC. The interface for street parking rules leaves something to be desired, but I haven't seen anything better and BestParking is hands down the best for garage pricing.
techdaddio's Review of BestparkingReviewed on 10/6/18 1:08 PM
Nice app user interface and features but I was made to wait 5 to 10 minutes at 1500 Locust Phila. while staff turned away others only to find my prepaid spot was filled too. Why prepay only to have to scramble for alternate parking at the last minute and arrange a refund ? Deleted app. Don’t trust the service, wouldn’t use it again.
csgalmo's Review of BestparkingReviewed on 10/31/17 12:19 AM
It really works. Type in your destination, arrival and departure times and choose your garage. QR code sent to email appears immediately and away you go. We saved almost half the amount to park the night before the Hot Chicolate race. I had a question and got an answer from customer service within minutes. Great service!
Njsbt's Review of BestparkingReviewed on 10/28/17 8:24 PM
Very useful app. Helps us save money.
sweet-lori's Review of BestparkingReviewed on 10/28/17 6:32 PM
We have a 90 minute drive to NYC and it is always a relief to know we have parking ready at a good price thanks to Best Parking!
Sawngwritah's Review of BestparkingReviewed on 10/26/17 8:20 PM
I use this app constantly both to find street parking as well as discounted lots in NYC. It has saved me tons of money and heartache!
Hershey's Mom&Dad's Review of BestparkingReviewed on 10/24/17 10:00 PM
We absolutely love this app. We go into Downtown Chicago a couple of times a month and not usually to the same area. We have no idea where parking is relative to where we are going and this app tells us. We can choose either the cheapest or the closest, but it's our choice. We know ahead of time where we are going and how much it costs. I usually pre plan far enough in advance that I can print out the parking confirmation, but sometimes I just do it in the car on the way into the city. Either way, we've never had a problem and love knowing where we are headed and how far away it is from our destination.
Dbdkxn genkxhebxjmd's Review of BestparkingReviewed on 10/22/18 3:05 PM
The garage I booked and prepaied was NOT THERE. It was OUT OF BUSINESS. I have contacted best parking app help three times for a refund, still no answer!!! I always didn’t like the prepay system, bestparking people better have to check if the garage even exists because it’s NOT!! One star is not even worth it!
Lou B 21's Review of BestparkingReviewed on 10/22/18 2:44 PM
She has helped me twice with great professionalism Cheers to Emily Chet!!! Lou Bivona
Anonymous Hoosier's Review of BestparkingReviewed on 10/21/17 10:04 PM
Always helps me find a good garage wherever I'm going
Dale-e-bread's Review of BestparkingReviewed on 10/19/17 3:15 PM
Glad I have this in my "arsenal!"
mperor22's Review of BestparkingReviewed on 10/18/18 4:52 PM
NYC is notorious for a lack of parking. This app helps you get the best deals possible. I don’t usually write reviews but honestly I’m so satisfied with the app that I wanted to give back in a way.
PacificSky7's Review of BestparkingReviewed on 10/17/18 2:48 PM
The old BestParking interface was awesome. You could see not only the parking rates for your desired hours but also daily and monthly rates as well as early bird specials. That information has been lost in the UI reshuffle, which makes BestParking pretty useless now. Please bring back the rate tables!
Amys1234's Review of BestparkingReviewed on 10/17/17 11:56 AM
I use Best Parking all the time. I think it's a little hard to know when you can/can't book a reservation. They always have the lowest rates though which is great
applecustomer1234xyz's Review of BestparkingReviewed on 10/16/17 5:46 PM
I tried this app for the first time. Bought and paid for a parking pass. Printed out the barcode pass. When I exited parking garage, I discovered there was no barcode reader at the exit kiosk. There was no attendant. It was an automated unmanned kiosk. Had to pay with credit card to exit the garage. What do I do now with the prepaid parking pass? Am I simply out the money? Who do I contact?
MJGodisgood3's Review of BestparkingReviewed on 10/15/18 6:40 PM
Lbc6's Review of BestparkingReviewed on 10/13/17 11:26 PM
Only issue I've had, and I use BestParking A LOT in NYC, is that a couple times I've had the garage not honor the reservation I made online. Only seems to happen during big events (one I recall was during San Genaro at a garage in Little Italy). But mostly this is a great app that saves a lot of time and money.
Zuul1540's Review of BestparkingReviewed on 10/12/17 3:21 PM
BestParking is by far one of my favorite apps! Always has up to date and accurate information which helps me navigate parking in NYC. Their customer support is extremely responsive and always helpful! This is a MUST HAVE app for anyone owning a car in NYC!! I have recommended to many friends and everyone loves it!
JimBax's Review of BestparkingReviewed on 10/1/18 4:58 PM
I’ve used this app twice now and both times I was screwed. The first time the parking lot gate was closed so I couldn’t get in, short of illegally parking on the street and walking inside. This past weekend, I made my reservation which I pre-paid. When I went to check out the lot insisted I pay in cash, thus saving $5. Now I can’t get the money I pre-paid back... never again!!!