Zocdoc App Reviews

Easy to navigate through & helps so much with picking a trusted physician/doctor! ❤️

I love how user friendly this app is! Just move to a new state and needed new doctors.

This app is TRASH. I booked an appointment with a doctor with great reviews. I got a call the next morning to confirm my appointment I called back the number that left me a message to call them back and they said they have no information on me and asked if I called the right number! So I was on the phone for 15 minuets trying to explain I went through ZocDoc and the lady told me ZocDoc scheduling doesn’t align with the doctors schedule. So I had to make an appointment with another doctor that I have new clue about. Then the lady told me they don’t send confirmation emails for appointments so I don’t even know who the hell I'm seeing for a doctors appointment. This app is getting deleted today! Waste of time

Navigating horrible insurance sights to find doctors “in network” is over, my friend. Within minutes I was able to take a pic of my insurance card and book multiple doctors appts. Rescheduling is easy as well. It’s brilliant.

Easy, informative reviews and great way to find your new doctor!

Dr. Rashko Maurice is the coolest Doctor ever. When you go to him he makes you feel like you are talking to your old friend. So everything is going to be fine if you follow the he instructions. Like going to visit him. Because he takes his time to listen and talk to you about your problems! Now that’s what I call a visit to the Doctor. Now I give him 4.5 stars because nobody is perfect....... Mike......

This app is really great. I don’t have to deal with the typical front desk person here in NYC. Just book right in my PJ’s cup o’joe on hand, no hassles. It’s a real life saver. I use it all the time and despite some interface kinks it works really intelligently. I really recommend it. It always helps me get booked and stay organized with my health team. Best of all I get to look back and track my visits. Really like this!

I made an appointment on Zocdoc app for an emergency and Zocdoc sent me the confirmation, when I went to the doctor office, it’s closed, Zocdoc has a serious bug in reflecting doctor’s office hours

They don’t publish negative reviews about doctors - or they push back on ANYTHING negative in the hopes you will not rewrite the review with a more positive tone. I went to a doctor based on the 5 star rating out of 4000 patients but the doctor was a insensitive money grabber.

Help? Is It possible to add my son on same account with different insurance?

So frustrating. I booked am appointment with the app. Then when I called the doctor two weeks later to change my appt time, they never even had the appt. Why did the app give me a confirmation? Or why didn't someone follow up with me? Now I've been bumped to the middle of October This is not a game or shopping app. You guys are taking personal information and booking a doctor's appt. Unacceptable

I just moved to Seattle. Great city but I found myself with a rash That seem to worsen with each new day. This app helped me find just the right dermatologist and book an appt. Happily the rash has cleared up completely. Dr. James Hu is fantastic and life in Seattle is bright!

Well I tried to make several appointments through this app. Just received another “canceled” appointment. Not worth trying anymore. I will just call the doctors directly.

I’m clueless how this app got so many good reviews. I put all my information in and it said it cannot search for doctors. I’m not sure if it’s due to my location but this app is completely worthless to me, looks like a scam to get my insurance information.

No more phone calls to doctors office, no more holding time. This is the best thing ever. I can get all these important appointments about my health done even when I’m sitting in a conference. No one has to hear what I’m going to see doctor for. I choose the best date and time to go in. Just absolutely love it!

This app is not synchronized with many service provider schedules leading to misleading availability and offices unaware of your appointment and unplanned rescheduling.

Very convenient. Very useful. 👏🏻👏🏻👏🏻

This app is completely and utterly USELESS. I almost feel sorry for whoever designed such a useless app. According to this app there is NO doctor that takes my insurance within a 50 mile radius of me. Funny, considering my current doctors office is less than a mile away from my house. Smh. Smells like bullsh*t to me.

I love the flexibility and options this site offers!!! Discovered a treasure of a Derm and internal med dr!!! So happy!

So quick and easy and convenient. I do wish more doctors signed up to use zocdoc though.

Would be better if it didn’t keep sending emails and text notifications

No more pressing 1 for English, press 2 for labs, 3 for appointments, etc. I literally book an appointment in 30 seconds. Thankfully my Dr is easy to schedule an appointment with in a timely matter and I’ve never had an issue on the app. I will forever use this service!

I don’t know why I’m getting a different experience than other users, but this app has been absolutely useless. There’s no filter for distance, and the app is only showing me doctors prohibitively farther than my location. Oh! But there’s the option for video appointment? Yeah, for more than double my actual copay. This seems like a huge shill for their ridiculously priced video service, and give absolutely no useful information.

Protects doctors - and misleads users - by preventing users from leaving bad reviews.

Super easy to use and beats calling the office to schedule.

And the APP helped me find my new doctor and it was easy to use and to book my appointment as well

It’s great to see the reviews and I did find great docs through it.

Almost every time I’ve used this app, I get to the office and there’s no record of my appt. this has happened at three different offices. Of course I have the zocdoc confirmation email, which means nothing if the office is booked. Zocdoc also offers hours when the location is apparently closed. Even if I fill out all the preliminary information on Zocdoc, I must do it all over again at the office. Great concept, terrible execution. Once their databases are sync’d I’ll redownload the app.

I love this app. It’s easy to use, streamlined and effective. I found an awesome doctor within minutes and scheduled my appointment within the same day.

Absolutely the best streamlined resource for all my healthcare needs

Makes life easier with Zocdoc

Every single appointment I have ever booked on this app has resulted in a doctor’s office calling me and saying that they don’t actually have that time available and that I have to reschedule my appointment.

I’m looking for a doctor that practices functional medicine but that’s not one of the options in your filter. Could you add that? This app is a fantastic idea. It is very difficult if not impossible to shop for a doctor. Thank you!

Wrote a negative review about a recent experience from a Doctors visit. ZocDoc called and was told they can't post any negative reviews on their site. Doctors office was closed when I arrived, extremely annoying traveling all the way for nothing.

When searching for a particular type of doctor, you often will not see a full list of doctors/practices in your area. The search function does not work well- it frequently shows doctors that are out of network, or the wrong kind of doctor entirely. I just went to search for a general practitioner and it’s showing me pediatricians. I’ve booked some doctor appointments through the app, which is nice, but I question whether this app is really any better than a google search.

Really wasn’t in the mood to use this app but so far it has helped me a lot.

After hours my dr’s office had a message I could book online using zocdoc. So I tried. First issue was I don’t have a way I could login to my information. It defaulted to my location but not the town where I see my doctor. When I changed the town, no doctors showed up. Then I tried searching for my dr. After I typed a bit of her name, I could see her full name and picture. That felt like progress. Then I clicked on it nothing happened. I tried multiple times thinking I had somehow done it wrong. No luck. Then it wanted info on why I wanted to book an appointment. The Dr’s office had called me to schedule a follow up. Nothing urgent. I looked through the list on Zocdoc. Nothing fit. I eventually called their help number. Friendly person. Then she told me looks like my drs office is no longer on the system. Whole experience unusually negative. I think this app was released before it’s ready.

Zoc doc is rediculous app that suggests doctors in weird order.Like if you look for a doctor in your area first one they offer gonna be in totally different zip code or PA be aware

Love how it’s easy to find dr that already match your insurance along with ratings in an area near you!

very useful app

Super easy to use and suggests things you may need that you weren’t even thinking about.

The best app ever. I’m so glad I stumbled upon it, because many times it’s a hassle to make a phone call and go back and forth on how to book appointments. This makes it SO EASY to find a doctor, book an appointment, and never forget it.

Lllooovvveee zoc doc! Has made my life so much easier!!

Love Zoc Doc App, Loved Web Version! So much easier than using the phone call to schedule appointment!

I scheduled an appointment with a doctor in San Francisco on ZocDoc and when I arrived at their office, front desk told me the doctor was at another location for the day and tried to make me see a physician’s assistant instead. Customer service helped me with a list of New York doctors who are 3000 miles away. This silliest app should cease to exist.

Super easy to use. Find new doctors in your neighborhood or use to book with old doctor. I found the best doctor using this app. No waiting on the phone, appointments just a click away.

I constantly get stressed about trying to remember when to do annual or semi annual exams. Also, no one has time to call a doctors office and try to work with a secretary to get an appointment booked during work. This app makes everything so convenient and easy. I love it!

Is very easy to find any doctor that you want I love it!!!!

I came across Zocdoc about a year ago, and it’s the best app for making appointments. It’s very simple to use, and it’s clearly organized so that you can search for what you need! There are plenty of doctors that use Zocdoc, but I honestly wish all doctors did.

I am searching for a new dentist specializing in children so I downloaded the app and am excited to give it a try! Super user friendly so far!

App is perfect. I hate talking on the phone so this brought me to zocdoc but the ability to research my dr’s academic achievement and publications, their ratings by patients, and fill out my paperwork prior to arrival made me recommend this to all of my friends. Only poor thing is that in my area there are not psychological services available to book through Zocdoc.

Zocdoc is the only way I make appointments now.

Yeah so this app is amazing at getting you to make an appointment without the fuss. However the only thing that makes it hard is that you can’t look for a preferred doctor in the filter or search section. It would make it a little more easy that way. Also if the card could upload all of the info and sets the right plan for you. I think that would be nice.

The only reason I downloaded the app is because of Laura Medalia and I’m super thankful!! Best app I could have in my life. I especially love how patients can rate their doctor and see all the different reviews. Bed side manner is super important to me!!

Love this app but am slightly confused about navigation. Maybe I’m an idiot?

Easy to use and great to actually see doctors availability without having to call!

Love how easy this app is to use and because it's so accessible it's like now I actually am getting the check ups and healthcare I need. Thank you for making the process seamless.

This App is great. Allows me to easily search doctors that are in my insurance and easily book appointments. Love it!!!

Wrote a very honest review of a crappy derm I saw through this app. They claimed it would take 24 hours to “review” my comment and post it and it was never posted. I have yet to meet an actual good doctor through this app.

Well managed app

Keeps canceling my appointment without any reason.

Love love love! Easy, fast and efficient!

You can’t search by practice group, which is how I like to find doctors.

Easiest way to book appts! My favorite part is that it has a picture of the doctors! I love it

Love this app, but whenever I change the speciality I’m searching for, the app solely shows me the one speciality I already found; the search results are the same fir everything I search. Please please fix

Love it and use it scan time I need a specific care

Love finding the help I need right away. Would love if the app would allow me to save to my calendar like before. Also, a way to save my multiple insurances. Keep up the good work

Got an invite in the mail from amazon and thought I’d check it out. As a young African American male healthcare is expensive and sometimes unachievable if you don’t have a job providing benefits. I am grateful for this aided service. PS: I need my $15 gift card Amazon.

This app is very efficient, user friendly and necessary. Truly a life saver.

Received info. about this App from the mail. Tried it and think it’s really easy to use. I like the functions of being able to see the availability of the doctors so that you can pick the ones based on the rating and availability.

Very convenient app for finding doctors and keeping track of appointments

Easy and very user friendly. Quick way to find new doctors and easy to book appointments and they allow send reminders so you don’t miss your appointments!

I’ve seen three doctors who zocdoc found and labeled as in network, but the bills I got were or of network. It was a crazy difference in the charges - I’d really appreciate if the information was more accurate. I have found amazing doctors several times through this app, some in network, but the inconsistency is very unprofessional for a medical app that could potentially cost someone like me hundreds of dollars in the difference it was between in and out of network.

Good UI

This app is dope. I’m super busy with two jobs and a toddler , I can’t stay on hold and wait for a doctor. This app does the job !

This app is a one stop shop to find the right medical provider for you and get an appointment with them. I was able to compare my gynaec with several other gynaecologists in the area. It was reassuring to know that i was in good hands.

Easy to use

Great app to find a doctor and appointment quickly. I’ll use it when needed.

I have had a very hard time finding doctors in my area and this helped immensely when it came to just find who was in my area. It let's you search by many different category's so it make me think it would be really hard to not find what you are looking for.

Zocdoc provides a slick solution to some extremely antiquated practices within the healthcare industry such as finding a doctor and making an appointment. But while I applaud Zocdoc’s mission of modernizing the healthcare industry for patients and providers, I was surprised at the astoundingly broad language within their terms of service which I suggest you read.

Right from my phone I can make appointments. This is a life saver. Thank you ZocDoc!

This app has really been a savior for me and my family, being able to book appointments that not even our insurance can. My mom broke some bones and I was able to book her some appointments asap while insurance was just sitting on their a** leaving her to resolve her own issues... Definitely recommend this app

This app is priceless. I often turn to my health provider to ask for doctors that accept their insurance. Most of the time I get outdated or inaccurate information. Using Zoc-doc is awesome because the keep updated information about different doctors and specialties. Just give Zoc-doc your insurance information and your address and they will do the rest. I found to doctors that are close to me making things so much more convenient. The doctors are also rated by their patients and are available for your decision making needs. You can also book appointments thu the app and even electronically fill out new patient paperwork. Saving you tons of time. Great app! 😎😎

I booked a doctors appointment through this app only to have it canceled on me a few minutes before because the time was double booked doctors office said to never book through this app or site as it always causes double bookings they do not recommend it. Took time off of work to go to this doctors appointments and now it was a waste of time. If I could give it zero stars I would plus I did all my upfront registration information which the doctors office said they did not get and I would have to go do again when I got there.

Love this app. Easy to use and very helpful.

Quick and easy way to find the right doctor for your needs without calling around. Sorted by your insurance. Checked-in before I arrived.

Efficient, easy, reliable, and saves tons of time. What more is there to say. 5 stars!!

Shout out to Dr. Glenn Waldman. Truly a blessing to have doctors who cares above and beyond. Life has many blessings and I am very thankful Dr. Glenn Waldman is one of them.

I used this app thinking technology had finally caught up to where I can easily find a new doctor right from my phone. That part did work, but what I later realized is that it also makes it easier for any person who considers themselves a doctor to publish on here and have glowing reviews. I had a horrible experience with a shady podiatrist and will never use this app again, nor will I recommend it to anyone I care about.

But ZocDoc has found a way to fix it. I’d spend weeks getting sent in circles trying to work with my healthcare provider directly. Now I just bypass them and use ZocDoc and my life has gotten so much simpler and I’m in better health than ever. Thank God for this app!

I’m happy so far with the treatment I have received after our initial meeting it went well he helped me out as much as he could.

So simple to use, I can schedule any kind of doctors appointment I need. Completely removes the stress.

Super convenient and fast!

Excellent doctor and staff!!

I love this app. It took a few minutes to understand how to use it but after my first booking of an appointment it came naturally for other appointments or doctor searches I needed to make.

Everyone needs this app in their life - it’s made mine so much easier and I’ve found some really great doctors. Wish I had known about this app much sooner.

I used the zocdoc app when it was first introduced and found that the appointments available on the app and what was actually available at the Dr office, were completely different. Frustrated, I deleted the app. Years later, I try it again, only to find the same problem still exists. The appointments being posted on the app are nowhere close to what’s actually available. After my first appointment being cancelled, and my alerting zocdoc to the situation, I received a reply that this was extremely unusual. I booked again, with a different doctor, and it looked to be successful! In less than 12hrs, with no reason given, the appointment was cancelled by the Dr. This “service” is 100% unreliable...two appointments made, two appointments cancelled.

I love the fact I can search for doctors and I don’t have to stress myself by me being new here, they do the work for me!

It is such a good product when it works but it glitches more often than not. Some of my doctors only accept zocdoc bookings and twice I have had to suffer because I couldn’t book an appointment on time. It would show the book again button but when you tap nothing happens. Now I am seeing no internet connection when I am going to the search section whereas the internet on my phone is working just fine. Please get you act together guys, you are in an important field which affects people’s well being!

Great website, works much more efficient than the app does though.

Second time my confirmed appointments were actually not confirmed. Even though I was sent a confirmation email from Zocdoc. Arrived at the doctors office having the front desk ask me if I scheduled an appointment. What’s the point of the app? If I’m in need of a doctor i could just google the doctors Im in need of without giving them all my personal information. Useless! Sent from my iPhone

This is the fastest way to book any appointment and I love it.

Makes my life a million times easier, love it so much and always works perfectly... love that you can check in early on your phone and submit photos of your insurance cards. Also seamlessly adds appointments into my calendar. Convenient and awesome! Definitely download!

There is no functionality to search for a specific doctor. Seems like it would be common sense to provide that feature because for many people not having that makes the app useless.

Is goot

I feel healthier already

Provides everything I need and nothing I do not to make necessary medical appointments.

I’ve been using Zocdoc for a while now and I gotta day they’re on point. They’ve really narrowed it down to a click, click, click process and boom... you’re appointments are made. No problems over here!

Does not work!!! Booked my appointment twice , got a confirmation , filled out all forms and when I went to see the doc my appointment didn’t even exist !!!

Zoc doc is awesome and saving lives. I recommend it to everyone. 1 thing though, I just wish the doctor’s contact information was more readily accessible :(. I have been trying to find my doctor’s phone for 10 minutes on the site. No luck! You have to schedule through the app which is unhelpful when you had scheduled a follow up in person not on the app and need to cancel it. Not great for follow ups, great for first visits!

Zocdoc is the best way to find a doctor to work with your insurance! It’s fast and easy, the app is constructed perfectly! You can navigate through it and find everything you need !

This app makes life so much easier! Finding a doctor of any kind can be very difficult but this app does all the work for you and you are able to preview the doctor read their history and bio read reviews of other patients all on your phone with no petty phone calls or on site consultations. I live this app it has helped me find some awesome doctors and I’ll continue to use it forever. So helpful!

I have heard so many good things about this app so I decided to give it a shot! It is very user friendly and straight forward. I recommend you download it immediately. It makes finding a doctor and booking an appointment stress-FREE!

Every time I try to search I get a message that Zoc Doc had a connection error. It’s quite annoying and has been happening a lot lately. I can search better using the site than the app. I also don’t like how you can view what doctors are available for the month. You have to go based on the day which is time consuming especially when searching for a new doctor. The app also doesn’t seem to work for other cities. I tried searching for doctors in my hometown and told none were available. I could understand if it was a town of less than 10k people, but it’s a city with over 8 hospitals.

Over the past month I’ve made two appointments through Zocdoc. After the initial confirmation, followed by periodic alerts to the upcoming appt, I felt confident that I didn’t need to call the doctor’s office to confirm. I was wrong. When I got to the office, they had no record of any appointment being made. Fortunately, I was still able to be seen, albeit about an hour after I would’ve ordinarily been seen. Today, I made an appt, specified ‘dermatology” and entered my insurance information. A list of doctors appeared, presumably based on the criteria that I entered. About 30 minutes later, I received a phone call from the office of the doctor that I selected, indicating that the doctor doesn’t accept my insurance. I think that this begs the questions “why enter my insurance information if the doctors that appear don’t necessarily take my insurance? What’s the point in having a filter if there’s no cross-check being made on the entered criteria?” 5/17/2018 Update: Now I’m 0-for-3. I called another dermatologist who appeared in the list of doctors that was generated after entering my insurance information. She actually appears multiple times in the resulting list, with each list appearance corresponding to a different location. This is pretty standard, as many doctors do work out of multiple locations. The non-standard part is that, regardless of which location I selected, the next available appointment date is May 21st. One location is on East 28th Street in Manhattan, another location is on Sullivan Street in Manhattan, and the third location is in Long Island City in Queens. She’s available in all 3 locations on the same day? That’s fairly impressive. Impossible, but impressive. On top of that, and based on my last experience with Zocdoc, I called to confirm whether she actually does accept my insurance, the same insurance I entered in the Zocdoc interface just before searching. Sadly, as expected, she doesn’t take my insurance. I can’t speak to the algorithm being used to generate a list of doctors based on the criteria that is entered (including insurance info), but it is apparently flawed. I’m happy for all the people who seem to have had good or even great experiences with Zocdoc; I only wish I could count myself among them.

This app was very useful for me to upload all of my medical information. So I don’t have to keep filling it out every time I step in a doctors office. Way to go zocdoc!

Had no idea such an app was available so this is a real surprise. Takes the hateful grunt work & lets you document it here instead of wasting time in the drs office. I will use this ALL the time. Whoever thought this up was a genius!

One of the best apps out there in terms of user interface— it’s so so easy to use and really keeps you on top of everything!! This is the type of app that I dream about using— everything is in one place (insurance, payment), I can see reviews, book, find info, and be reminded of important check ups! Bravo, Zocdoc.

I moved to a New City and needed to find a doctor. My friend recommended Zocdoc and I was blown away. How convenient, right? Being able to easily book appointments with doctors who take your insurance. Fantastic! And it would be if that’s what Zocdoc did. Instead, I’ve yet to show up to an appointment I booked with Zocdoc where the doctor had me in their schedule. Half of my appointments end up having to be canceled when I actually do book them successfully bc it turns out the doctor doesn’t actually take my insurance. Zocdoc is about as useful as going through your insurance to find a doctor except less so (bc you still have to call to confirm everything anyways) and it’s more disappointing (bc they promise features that don’t work). I recently got bronchitis and needed to see a doctor ASAP. Oh Zocdoc has a telemedicine feature now? Amazing! Except despite trying for 45 minutes, resetting my internet, changing to a different WI-FI, reinstalling the app... the call never went through. Fine, I’ll make an in person appointment. Yay, it was confirmed for once! Who is this calling me an hour before the appointment? Oh, it’s the doctor’s office telling me they don’t take my insurance, and asking my to cancel the appointment. So now I’m sitting at the office of a doctor I found through my insurance, waiting to be taken as a walk in. Still better than any time I’ve used Zocdoc. Zocdoc: making patient’s lives more difficult than they need to be. Thanks Zocdoc, that’s totally what the medicinal industry needed.

I used this app to book an apt with an OB GYN. When I showed up for my apt the doctor informed me she wasn’t an ob gyn and would not be able to treat me. She told me she’s contacted zocdoc many many times telling them to remove her description as an ob gyn but they are unresponsive. The point of this app is to simplify booking apts i shouldn’t have to call every office and verify they are in fact the correct doctor I’m looking for!

Worst app ever!!!, used it once and last, it found me a doctor supposed to be in-network then later i got billed because its info are inaccurate!!!

Been using this app for a 3 years without any issues. It is very handy and useful when you need to schedule an appointment without a wait for the office to be open. Just recently the app will not load at all. The moment I open the app, it crashed. Please fix! Thank you.

I made appointments for the same day on sock dock. The appointments actually did not exist when I called the doctors office to confirm them. Very frustrating.

Love being able to find doctors by specialty as well as medical condition

Great site. helps keep me on track

Very helpful !!

Super convenient. I don't know how I managed before it.

This app is perfect for someone moving to a new city or simply looking for a different doctor. The doctors will call you to verify the appointment but try to call the office too. It will help in case they haven’t updated there availability.

I think this app is great! It’s easy to use and convenient for future appointments. The only problem I had was I booked an appointment with my doctor and then received a phone call saying the site was wrong and the date I selected was not available. Correct dates and availability are key. It’s not very helpful if the app does not provide the correct dates the doctor is available.

I was skeptical about using this app, at first, but know I love it. It’s extremely easy to use and helps me keep track of everyone’s medical appointments. My favorite part is being able to log into one central location to change and/or make appointments without having to login to an individual providers patient portal for each family member.

I created an account and setup an appointment in a google browser in the zocdoc site. However, it seems that the app won’t take that set up; and no matter how many attempts you make to reset the passwords it won’t work and block your account. I went through several emails and tries, but you always get the same response: link already used and you have to try again.

It’s great ! Quick and simply

For someone who moves around a lot, the task of finding a good doctor who accepts new patients can be a little stressful. It was a blessing when I discovered this app on my recent move. It took me less than 10 minutes to upload my information. Located a highly rated doctor specializing in the medical field that I needed and completed new patient paperwork and booked an appointment for the same day took another 10 minutes. Virtually 20 minutes is all it took comparing to that used to take me days to accomplish. Thank you so much!

So great for busy moms !!!

Plenty doctor have five and four stars. Scroll through the comments. The one stars can be telling. One time i went for something small and it was made worse. Come to find i wasnt the only one this doctor did that to. Its a greatttt app. Really freakin awesome. Just read the comments.

Interesting concept. I received a mailer staying I can get a $15 amazon gift card for leaving a review, and was going to review our excellent pediatrician but couldn’t find how to review (even visiting the website it listed), so uninstalling.

This app is very convent, however after downloading and opening the app it works but after the second time of use it disappears which is very disappointing, it’s frustrating uninstalling and downloading the app over and over again. I hope my comment solves/ figure out the issue

My own health plan can’t even do this

I used this app to book two appointments. The first was cancelled an hour after confirmation. I showed up to the second confirmed appointment and was told that they cancelled the appointment. And that the provider is not available. In addition the provider is not covered by my insurance plan contrary to what was stated on the zocdoc application. The provided referred to zocdoc as a terrible platform and advised me never to use it. The development team needs to ensure that the application is up-to-date with the information provided to users.

My friend has been nagging me to find a primary doctor after moving to NYC. With Zocdoc I can no longer use my typical excuse of not being able to find one and so on. The app has been extremely easy to navigate and to keep all of my information in one place is pretty amazing and efficient. I’m looking forward to continuing to use it to find the best doctors and to make my appointments.

I love, love Zocdoc so much. It’s genius and a shame it hasn’t been created earlier. I found a doctor in my area in like minutes and rescheduled an apt THAT day like 30 min before my originally appointment within seconds. The amount of effort required of finding the right doctor/scheduling through their office/being put on hold forever keeps the lazy (me) from making appointments. This app gets rid out of all that and I genuinely think is going to result in healthier people getting better, quicker care. THE FUTURE!!!!! ❤️

STOP NAGGING ME TO RATE YOUR APP!

Excellent and easy

I scheduled an appointment based on ZocDoc’s find of an in-network doctor but the doctor was out-of-network which means I pay the full bill. I’m not sure who’s at fault here, the lying doctor office or the ZocDoc so both will get negative reviews. This is a common problem in NYC where doctors mislead if they take insurance but ZocDoc can also crosscheck with provider’s website. So stay away from ZocDoc unless you know for sure your dealing with your in-network doctor.

Esta aplicaciòn es muy útil, eh visitado varios médicos y han sido excelentes!!!

The app is awesome. The booking experience far less so, at least in my experience. I’ve had multiple appointments get cancelled by the doctor with no communication or explanation. Have had others simply never get confirmed. Had one humiliating experience in which the app suggested a doc for a specific condition and when I got there, having had the appointment confirmed by the doctor, it turns out that this doc doesn’t treat anything even related to this condition. Zocdoc clearly needs way better integration into practice systems, or enforcement of rules for participation, or SOMEthing to make the easy outcomes in the app have any relationship with reality.

Is an amazing App I Loveee it !!! Very convenient.

I found my doctor through this app. Turns out he’s a couple of floors below my workplace. I can make an appointment, go, and go back to work with minimal loss of profitable hours.

Saves so much time !

I love this app. It’s hassle free and the providers call me to verify my information; rather than me having to call several providers on my own. It also helps that I can check in on the app and find providers for all my medical needs.

Convenient and exhaustive. Beats all the insurance companies’ apps/websites. I can even book appointments once I’ve located the right doctors for my insurance coverage. Love it.

I started using ZocDoc a while ago, it is so convenient! Thank you Zocdoc!

Not quite sure how this app is supposed to work. I’ve tried to book a couple of doctor’s appointments, most recently for today. However my appointments are never “confirmed” and the slot is then filled by another person. Adds more frustration than ease.

Beautiful app that makes booking appointments easy and less intimidating.

really fast and easy to use. i used to shy away from booking appointments because the task can be arduous, but this app has restored my faith !!

I had the flu and used Zoc Doc to find an urgent care facility that accepted my insurance. A few months later I received a bill from them because the provider wasn’t covered by my insurance. After confirming this with my provider and the urgent care clinic I went back to Zoc Doc to check if I had missed any detail noting they weren’t covered by my insurance. After double checking the clinic and the insurance information it turns out that Zoc Doc was inaccurate and this wasn’t an error that I could attribute to my own carelessness. Fortunately the bill I had to pay was under 300 but I was terrified by the prospect of being directed to an office or ER that didn’t accept my insurance if I used the app again in the future and deleted it.

I’m pretty certain that Zocdoc is involved in a large scale conspiracy to keep its customers from ever resetting passwords. They keep sending me a “reset password” link which feeds through to a page to send me a “reset password” link. Never is there a place to actually try to type in passwords. It’s simply a vicious circle. Also involved in this little conspiracy is the fact that unlike every other Saas company in the world, these emails are not instantly sent. You get them after 5 minutes or so, during which time you completely forget about your efforts to get on Zocdoc in the first place because you have run out of your Adderall prescription. Which is precisely why you opened the Zocdoc app in the first place.

Hi! I started using this app again after about 2-3 years away from it and it definitely has improved. It is an easy app to use, but when I am searching for a specialist or a primary care provider it displays options that are at least 30-40 minutes away. If I filter my results to a specific day, it displays (non sponsored) doctors who are in the NYC area when there are definitely a few closer doctors available. This could be a glitch but I was able to work through it and found an available doctor who fit my schedule. My only concern is that this app will always be more convenient for individuals in densely populated areas. I live in a big college town in NJ and I was still unable to find a doctor that was less than a 20 minute drive away. Again, it is a VERY convenient app to use especially if you are on the go but there needs to be a significant user increase in order for everyone to benefit from Zocdoc.

I love how easy it is to make an appointment. I wish all my doctors used this site. Zocdoc personnel are very aware of what goes on and we’re very concerned when one of my appointments was canceled by doctors office. Thanks zocdoc personnel!

Super handy app!! I love it

??? You did not fix the bugs. The app won’t open. I’ve tried everything on my end. What’s going on. I’d really like to see a doctor

Slick design, love the branding, the reviews, the high number of doctor appointments, the insurance card capture. Bravo team !

This app is well done and makes finding a doctor and booking an appointment a lot easier. I’ll look forward to seeing this platform grow. I booked an appointment with one doctor who does not have his schedule synced with the app. Hopefully Zocdoc will be proactive in keeping their clients engaged in making the experience even better.

My friend told me about this app! I love it so much. So quick and efficient. Less paper work when you enter a new office! Overall just a great experience! You find the best doctors on here.

Do you like Zocdoc? Have you booked an annual physical? Would you like to enable notifications? STOP.

Very helpful for managing schedule

Great App ! Everything at your fingertips

Booked an appointment through ZocDoc. Filled out all necessary paperwork they requested in the app. Received a confirmation for the appointment only to have the provider cancel the appointment, the day of. Probably won’t use again, was a big waste of time.

I live about an hour and a half from Boston, so to get a psychiatrist out there is unreasonable. With the search filter, I checked the entire state of Rhode Island as well as the rest of the state of Massachusetts. Nothing. Not a single doctor. Hard for me to believe. I do appreciate that there is such an app out there for people looking for doctors. Just needs to expand its network.

Great app.

Very easy to use. I set up an appointment for a primary doctor that is close to where I live. The app allows you to upload a photo of your insurance card which saved me a lot of time during my first appointment. The ratings of the providers are very accurate. Very easy to find any specialist that you may need and the app shows you whether the providers are in or out of your insurance network.

After a half hour of searching, this app has yet to suggest even ONE in-network PCP. (I don’t have some off-brand insurance, i have Blue Shield.) The reason I am wasting even MORE of my time to write this review is because the design of the app requires that I click through every doctor to find out if they’re out of network, an issue that could EASILY be addressed by allowing results to be filtered by in or out of network providers. Bad UI, although I suspect the omission is intentional: if I filtered by in-network only, I’d apparently have zero results, and that would make them appear useless. Thing is, if I knew they were useless right away, i wouldn’t now be so annoyed that they wasted my time, and I wouldn’t be taking the time to leave a bad review. 🤷🏻‍♂️

I always use Zocdoc to book an appointment because it is easy to use, remembers your info, and tell you immediately what appointment times are available and adds it to your calendar.

All the info necessary in one place ! It’s a great app that narrows doctors within network, shows their reviews, experience etc !

Man, this app is a lifesaver. I can’t believe how fast and easy everything is!!

Love all the detailed information about each physician

This app has been a life changer! I’m being much more proactive with my health because it’s so easy to find providers and book appointments through this app! Before this app, I would do my best to determine the best provider by searching on my insurance website and google, cross checking reviews between several sites and then calling around. Very time-consuming! I would often have to adjust my schedule to fit the provider’s hours. Now, I just search, review and pick the provider who fits my schedule.

I made an appointment, went to the Dr’s office and they had no record of anything received from Zocdoc. They said the app is not very reliable and they usually have to reschedule appointments done on the app because they are not valid.

Wish I could search by name but otherwise is perfect I love it.

So easy to use, option to change the language and the option to add family members! I love it!!

I hate going to the doctor- I avoid it at all costs. I was finally ready to find new doctors in my new home city and Zocdoc allowed me to make informed decisions about my care and easily schedule appointments. I rest easy knowing I can check if they take my insurance before I even book!

Since I’ve began using ZocDoc, I’ve been really productive at scheduling appointments for me and my son. Being able to schedule my own appointments at my own time really helps my family and I stay healthy. In the past I dreaded calling a doctor’s office to be placed on hold for 5-30 mins at a time to schedule or ask a simple question. Zocdoc has been a life saver!

The app is easy to use, resourceful & perfect! I really can’t think of any way better than to book appointments. Love it!

Best experience in making a doctors appointment! Simple, easy to follow, friendly, inviting app!

This app has helped me get care fast. All doctors should use it.

I love Zocdoc but for some reason I can’t get the app to open on my iPhone 5. Nothing happens when I click on the app. It’s the only app in my phone that I’m experiencing this issue with, so I’ve been using their desktop version instead.

Helpful and easy to use.

This keeps saying “oops something went wrong” and crashing when I try to log in. I deleted the app redownloaded it updated my phone and it’s still doing that

I like the ease of being able to schedule an appointment without calling it in. It is also very considerate how you can fill out all your pre-paperwork. This app is simply amazing and saves me a lot of time.

Evita tener que llamar a clinicas que en caso no contestan, tardan mucho en preguntas, uno mismo elige fecha y horas . Definitivamente la mejor app que eh podido usar.

Loved the app... it’s so fast

App is great idea in the interest of time management. But be mindful, the right hand doesn’t always know what the left is doing. Twice the app has allowed me to book appointments, but as when I show up, the office had been closed for business.

This app does nothing but populate a list of mediocre. Find doctors from the list in your health insurance provider, it wont let you down.

I repeatedly had appointments cancelled by providers because their actual schedule isn’t remotely what Zocdoc displays. Extremely frustrating and a waste of time. When I spoke to the doctors offices they all said they had tried to get Zocdoc to update their schedule but hadn’t had any success

ZocDoc does not take patient feedback seriously nor do they have any interest in the quality of care their users receive. I wrote an honest review about a poor experience I had with a provider I scheduled through ZocDoc. There was no profanity, no personal information, no derogatory language. I am a healthcare professional and know what quality care looks like. My review was removed without any explanation why or any opportunity to modify the review so it met their biased guidelines. It takes a lot of time and energy to get to a doctors office and users should be able to help others are informed decisions about practices with substandard operations. Never using this app again since honest reviews are censored.

Searches in network, great customer service, confirmed appointments, simply does it all.

I had my doubts coming in but this app really works and is completely user friendly. 5 STARS 🤩

Easy to use. Keeps my appointment history and doctors’ contact information. Can’t do without this app!

When doing a search for neurologist I got results for Dr’s in other specialties. No filter to show MD’s only. Keep seeing the same Dr on each page. Although I enter my zip code I was show Dr’s very far away, it does not appear to take the entered zip code into consideration. This app needs alot of help.

I used this app for the first time, at first it seemed helpful. Being able to book through my phone and not having to call, and even picking a date and time after hours. But once I got to my appointment they said they didn’t receive any of my online check in so I had to refill all of my information out AGAIN which of course made it longer. What is the point of checking in online if the office says they don’t have anything?! I even received a phone call to verify my insurance info and the office said they didn’t have anything, so who did I give my info to?! Better off calling and booking myself.

I really like This all. Makes my appointments easier. However I wish it had more options in their searches and multiple reason for visit selections.

The reviews for the doctors cannot all be real as one of my doc has 2000+ reviews and nearly 99% are 5 stars. This is not possible. Zocdoc really needs update this system. Get rid off fake reviews. This is too obvious.

I used this to book an appointment last week. I completed my paperwork through the app and arrived 15 minutes prior to the appointment time, but the office was locked. 15 minutes after my appointment was scheduled, the door was still locked and the office phone was turned off, so I left without seeing the doctor. Neither the doctors office or Zocdoc has contacted me and Zocdoc will not post the review I left for the doctor. I would not use this service for any major medical decisions.

So much better than calling and emailing and printing forms. I can schedule appointments at my convenience.

I love this app!!!

The app itself is nice and makes doctors’ visit convenient, but all the doctors have really great ratings while few of them I found through this app is good. It’s starting to become not trustworthy. If you improve on that, it’s still a very good app.

This app help you to find great doctors and book appointment. I recommend this app

Best app ever!

The app will show appts that are actually not available, and certain local doctors don’t show up. It’s extremely hard to use and asks too many questions.

I really like this application. As I just moved to a new city I needed a GP, a Dentist, and a specialist. This application made something that I was putting off, pretty easy

Needs improvement - there is a disconnect between the app and the assistant running the practice. I ended up with "fake" or non-valid appointments several times.

This app is revolutionary, booking an appointment is flawless, it filters your searches for Doctors, NPs that are in network with your insurance. This app keeps getting better. Spoke with their representative and I suggested to virtually store more insurance cards in the next update. I have 3 insurance cards in total, 1 for medical, 1 for vision and 1 for dental. Keep up the great work!

I booked a primary care consultation through Zocdoc. When I got to the office, I got informed that this will be an urgent care. It will be a big different between copays of primary care and urgent care. I search primary care doctor in Zocdoc not urgent care. This doctor has been a sponsored doctor for a while and Zocdoc has not been informing people the difference and according to the recent review, other patient got tricked too. Really and company and doctor office.

This app saves me from my time and my anxiety when firstly moved to a new city and not knowing anyone. Plus it’s so convenient to have a quick glance of all the doc and clinic options around my neighborhood. The only thing I wish it could design better is to allow me search specific doctor by his/her name.

I love this app. It’s so easy to use and helpful to see what the doctors specialize in. The scheduling is super easy, too. I’ve scheduled multiple appointments with this and it’s always turned out well.

Love using zocdoc. Makes making all my medical appointments & finding doctors that take my insurance super easy. Also great that I can book my appointments from the tap of my fingers without even picking up my phone.

I love the app design and concept. The one time I was able to successfully use it was great. This was back in July. Since then, every time I go to open it, it automatically closes. Not sure what the issue is. I’ve even done an update since then, but it still doesn’t work.

This app has a lot of potential only problem with it is that it limits the amount of days you can choose I don't want to see the doctor only available on that particular day but rather an app that lets me see all the doctors in my area so that I can compare them based on reviews and specialties.

Thank you!

Your app is great however can you have a way where any forms refunded for a appointment can be sent thought the app and filled through the app in a fillsbe format making it easer for those who are visibly impaired to get in and out and be on there way insted of having to fill oitnlengthy forms. Also can you make your app support iPads and have it support landscape mode.

I love Zocdoc, it’s beneficial to me and keeps me organized to when I have appointments. I receive emails and even texts to confirm or remind me of an upcoming appointment. With that being said, I don’t love the fact that you can’t tell which doctors will charge you what amount, which ones are ACTUALLY for your insurance and the rescheduling of appointments without your notice. I came to this app to ease the trouble of calling every doctor and setting up appointments. It’s frightening enough meeting a doctor for the first time and...they’re terrible. They make you feel uncomfortable, insult you indirectly and/or their staff makes the entire experience even worse. What I got was exactly what I asked for. Easy to use, easy to review but there are still flaws. I’ve had difficulty finding ones that take my insurance and then the issue of copay. You honestly never know what to expect. I’ve had them call me only to find out what I’m paying AFTER the entire session. For some it’s $15, others $30 and it can go upwards of $300. The other issue is the rescheduling. I had one doctor completely inconvenience me by changing my appointment. That inconvenience led me to working on a day I usually had off and I ended up with a severe cold, forcing me to cancel majority of my other appointments. In the end, it’s what you make of it. I’m just not a fan of doctors cause in the end they just want money.

I ended up finishing my GP because of this app and have been able to find other great docs on here. I don’t have to wait until M-F 8-5 to make an appointment, I can get something usually sooner. Plus I can see when the appointment time is instead of calling the doctors office and seeing what availability will work with mine. Highly recommend this app to anyone looking for a doctor!

good app to use. Not sure all info are true

Not much useful at all . I searched a doc in my area but nobody shows up, only three docs 30 miles away kept showing. I even tried to look an appo for the 4-5 months later but the results were the same. It seems those who sponsor this app show up. Deleted the app 15 mins after downloaded.

They limit what you can say when writing a review against a doctor. I tried leaving a bad review on one doctor because they charged me $160 for simply checking my blood pressure and heart beat. That same doctor simply denied my medication because my heart beat was a bit high although a different doc in that same hospital prescribed it to me less than a week before seeing her. So what did I get from that visit? No benefit to me, and a detriment of having to pay $160 OUT OF POCKET. This app denied my review saying price is an unfair factor because of INSURANCE. So my review was not against their policy they just want to protect their doctors. And oh MANY of those docs there work at the SAME Hospital. Perhaps this app is associated with them. BEWARE.

This app makes booking health appointments fun. That is a Herculean feat.

I love using this app. It allows fast service and adds date of appt to my calendar. I really like the doctor I found and she is close by my home. Thank you for making this so easy.

This app is seriously amazing, especially if you’ve got a myriad of doctors/conditions like I do. It’s so easy to manage appointments and specialists. If you frequent the doctor, this app is a MUST!!!

Our friend told us about this app! We just moved to a new city and didn’t know anyone. Downloaded the app and within 2 min we found the perfect pediatrician for our daughter. You can take a pic of your insurance card and turn your location on and they’ll provide all the doctors within your location along with their ratings and experience! We found the perfect one that’s in our network literally in 1 min and 18 seconds. The app also allowed us to submit our New Patient form, Insurance card, and set the appointment with just 24 hour notice. What normally takes us up to 4 hours; literally only took us 2 plus min. I never write reviews, but I had to give this app credit since major credit is due! I would recommend EVERYONE to download this app; especially those who travel and move a lot! Next to my online banking apps, this one is one of my most valued! Hats off to the creators. I thank you for your valuable services. Kyle R Kinsey VP of Land Acquisitions Muffley & Associates

Extremely easy to use and led you set appointments in app. Also reminds you about annual appointments. So great.

it’s pretty easy to use and it works great :)

Easy to use and get all the “new patient” paperwork done online through app before appointment.

This is a wonderful site and app. It’s super easy to navigate and eases the comfort of selecting and booking a Doctor!

Amazing app!! Ive met awesome doctors thanks to zocdoc. Only thing i wish it had was the option to search for a doc based on hospital association.

This is an excellent way to book appts with Dr's when I have time vs when the office is opened or waiting for call backs, or talking with staff that exude impatience when they have to search for a time slot that works, or are focused on nothing but insurancel, or how you'll pay, etc. This is super easy way to find specialists in all areas, see their availability & submit insurance info on your time. All Dr's need to start using this!!

It crashes anytime I click on it so I can’t use it anymore. I have an iPhone 8 and current iOS.

The new update is glitchy! When I click on a time for an appointment it does nothing. It loads and stays on the same page. Please fix this soon

I came home complaining to my roommate Vivian Nguyen about a potential ear infection and she immediately made me download the Zocdoc app. I can’t tell you - and mind you I’m an early adopter and millennial - how impressed I was by this app! It’s SO well thought out from the insurance card scanner to the calendar conflict appointment feature to opening your email App after it says Zocdoc has directed an email to you. I would HIGHLY recommend this app to EVERYONE! Also Vivian Nguyen is the best! 😉

I tried repeatedly to post a one-star review of a terrible experience I had with a practitioner I saw yesterday and kept getting a message stating "oops, something went wrong". I then submitted a 5 star review for a different practitioner and it went through immediately. Almost all the doctors have five star ratings and this is because they skew the data.

So easy to use i love this app its perfect just some simple steps and boom you got your self an appointment set up with all the paper work included! I love zocdoc!!

EVERY DOCTOR SHOULD USE THIS. I've had bad experiences with rude doctors before using this. Seeking medical care is already so anxiety inducing, especially in a new city or for a new illness. This takes away the friction 1000%. I'd like to see this tool expand into a one-stop-shop for both doctors and patients. For example, a cloud storage drive to upload patient medical records into one place for all/some/user-assigned doctors to access. I've also heard some doctors complain Zocdoc works too well and they have too many patients influx, so maybe work with doctors' offices to make it amazing for everyone to encourage widespread use. Also, please get more doctors in smaller cities to use Zocdoc!!

You can also read the doctor's background and reviews.

This makes the whole experience for medical care 100 times easier. You can even look at reviews. Game changer! Love it!

My first appointment went well. The good news is that I don’t have to try to spell my name or even tho give my information by phone.

This is a great app to make dr appts with. I can find drs appts for the next day or same day sometimes

This app is great, really easy to work with and manage❤️

Because of ZocDoc, I got to meet my primary care doctor and he is the best! Dr. Naveen Pesala! Highly recommended. You are in and out the office with an abundance of knowledge and in a short period of time.

Life/Time saver, very useful

Very helpful and convenient

This app and site have gotten so much better over the past few years. I use it to book a lot of my appointments now and it is super easy. Thanks!!!

Flash exit and cannot be opened even with he most recent update: iOS 12.0 and Zocdoc 4.7

It’s already generally pretty difficult for most people to find a doctor that has openings when you need them. Especially when you work a typical 8-5 or 9-6 Monday-Friday job. Most offices are not open on weekends and if they are, hours are very short. I know there’s urgent care offices for a reason, and emergency rooms, but if you are trying to get in as a new patient somewhere, you can’t really go to those places just for a new patient consultation/exam. I haven’t seen a primary care doctor in a few years. I’ve gone to urgent care a few times for minor colds and such, but my last annual physical was a few years back and the practice I went to is no longer there and I’m pretty sure the doctor I went to is retired now because I can’t find her anywhere. I have recently had some concerns about my health and want to get in as a new patient somewhere and have some tests done to see if my concerns are accurate. Because I work Monday-Friday 9-6, it’s been extremely difficult for me to find a doctor that is available outside of those timeframes for a “new patient” visit. I used to work for a doctors office and I know that those appointments take longer and that’s why it’s hard to get in last minute or even within a week of trying. When I downloaded Zocdoc I really liked how I could filter based on date, reason for my visit, I could select my insurance and doctors would show up based on that criteria. I really was excited when I saw there was an opening for today (Saturday) at 10am. Also, this doctor was a primary care physician but he also specialized in the condition I want to be tested for. I thought it was too good to be true but I booked it anyway and it was such a relief and I was so excited to finally get to the bottom of my concerns. Fast forward to 7:30 am today, Saturday, the day of the appointment. I wasn’t 100% awake yet and I received a call. I didn’t answer because I didn’t recognize the number and I was still half asleep. I checked the message and the girl was extremely unprofessional. she was calling from the office I booked my appointment at and she was like “um hi this message is for (my name) you booked an appointment through Zocdoc but we have to cancel it because you are a new patient and the doctor only sees established patients on Saturdays and he’s only in office for 2 hours and he’s booked up so um can you call me to reschedule thanks.” 😑😳 First off, after I began scheduling the appointment it asked me if I was a new patient and I said yes. It still allowed me to book for that date and time. I got confirmation emails, I sent over my insurance card, everything. You really need better communication between your offices and this app. I called them back and the guy that answered was just really rude and not helpful at all... just saying he couldn’t get me in until Friday. And I said “Zocdoc says your office has multiple providers available multiple days this week” and he said “no sorry that’s wrong we are booked up.” I am not the type to just hang up, but I just hung up. So frustrating. I’m not going to use this app anymore because I’m not going to take the chance of this happening again, especially because from the looks of it I’m going to have to make special arrangements to take time off of work to go see a doctor. If I take time off work for an appointment and it gets cancelled, it’s time wasted. I’ll just call around and schedule something the long and hard way. Thanks.

Just moved and needed to find and book an appointment ASAP. This app let me do just that in about 5min! I had been googling doctors earlier, but this app helps take care of all the annoying stuff like does this DR accept my insurance and new patients :)

Hey sap is really great and it saved me a lot of time and a lot of calls. I will strongly recommend this app to make your life easier

The appointment scheduling is totally unusable. My dentist, dermatologist and eye doctor all had to reschedule appointments. This means it’s much harder to figure when your real appointment is. And Zocdoc gives you calendar reminders for appointments that don’t exist! Fail.

When you need the best care in a hurry excellent efficient

This app is helping me to make multiple appointments with different specialists for check ups that I have procrastinated about doing for years! Thanks for providing patient reviews and for verifying that they are in my insurance network. Also, I would have quit with the first appointment I made, but Zocdoc then suggested I make my dental appointment, so I did. Next I made an eye doctor appointment and then a skin cancer screening. Woo hoo! I’m going to be done in no time. No waiting on hold to check availability, I did it all through the app. I love it and I’m going to tell everyone I know! 😁Lynn

When I search for therapists or psychologists, why does it return every primary care physician/MD available? They are not therapists or psychologists.

So for the first time in my life I have to be the one to take myself to the doctor or to make appointments with the doctors and I’m telling you this app makes it so easy.

So quick and easy to use.

So far I love it. Fast and convenient

The appointment I made through ZocDoc was not actually the appointment with my doctor. It was as close ZocDoc could get to an appointment. Luckily my actual appointment was an hour later and I had extra time in my schedule. I could have easily been an hour late for my appointment and been charged for that. Zocdoc confirmed an incorrect time for my appointment and never corrected it. Further, it was not explained how the process works. I took photos and stored in the app and yet the app continued to ask for the photo. The photo was not passed on to my Dr. I don’t see the point of using ZocDoc. It created issues for me and I’m deleting it.

Was able to book an appt. very easily.

Zocdoc is a excellent and convenient service.

Saves time on checking in with the dr and finding those that are in your medical network. Highly recommend!

I love Zocdoc. I’ve found my favorite doctors on here, thanks to all the helpful reviews. Honestly, if it wasn’t for Zocdoc I’d probably never remember to book my annual appointments. THANKS ZOCDOC!

This app doesn’t work. I have tried to book an appointment like 20 times and each time it says it’s booked then the next day I get an email saying it was some kid if error and it couldn’t be booked and to call a number. If I wanted to call I wouldn’t be using this app. Thumbs down. So disappointed.

Simple simple simple to use! Provides great info about providers, locations, services, and schedules to allow you an easy way to make an appointment! You can make appointments 24/7 so you're not limited to calling during their office hours, calling during your lunch break (which coincides with their lunch breaks at times as well), so no phone tag, being placed on hold, co-workers hearing your business on the phone, etc. You see the appointment times and can select the one that is most convenient to your schedule! Awesome job developers! Much faster than calling and you get what you want when you want it!!

Zocdoc is so helpful! It's great to be able to see doctors under my insurance so quickly. I love how you can see a list of availability for the doctor so you don't have to call and keep asking about different days/times; it's all just right in front of you. I also love how you can "check in" online so you don't have to fill out all that paperwork while you're waiting in the office, and it saves your previous answers so it's super quick! This app is wonderful.

I’ve seen three doctors who zocdoc found and labeled as in network, but the bills I got were or of network. It was a crazy difference in the charges - I’d really appreciate if the information was more accurate. I have found amazing doctors several times through this app, some in network, but the inconsistency is very unprofessional for a medical app that could potentially cost someone like me hundreds of dollars in the difference it was between in and out of network.

Easy to use and quick to find a Dr.

After moving to the big city, I was nervous about finding a doctor I could trust. I was recommended to use Zocdoc by a friend, and was somewhat skeptical at first to use an app for such a personal experience like going to a doctor. My skepticism very quickly disappeared as I dove into the app and learned how easy it was to use. It was very easy to set up and booking the appointment was much easier than booking through a recommendation and through a doctors office directly. Selecting a doctor was easy because of their rating and reviews on the app. I felt very comfortable that I could see the face, accolades and school history of the doctor I was selecting. Can't say enough positives about zocdoc. I'm hooked, and using it for all my medical needs moving forward. This app takes away any of the anxiety associated with going to a doctor!

My banking app does it, zocdoc needs to lock application content view when I double click home button to switch to another app. It locks if I go to another app and come back, but if I double tap to say get information from a Note I have open to populate a zocdoc form, I can see the contents of the minimized zocdoc window. That’s a privacy issue in my opinion. Especially with a iPhone 6s Plus running latest version of iOS where my phone is very laggy (Apple forces you to upgrade hardware by slowing down UI) and I don’t want others to see my PHI

It is a great app to make appt with the doc, but I do notice you cannot write a negative review of the doctor. They just don’t prove it and publish it. It is quite dishonest because I was misdiagnosed by 2 doctors and they wouldn’t post either of my review. PS the problem is not you removed my reviews. You didn’t allow me to publish it. Every time I tried to publish it, it gives me a message saying “something is wrong”.

Tried it once. Deleted. Downloaded round two. Deleted again. I can’t find a doctor that accepts my insurance that is anything less than an HOUR+ drive away. Are you serious?? Ridiculous. By using “current location” and typing in my city & nearby cities...NADA! What a pathetic waste of time!

I made an appointment with a new OBGYN through the app, and when I got there they had everything on file and didn’t require really anything from me. I was able to get in very quickly. This was the easiest way I’ve ever booked a doctors appointment

So easy to use and it seems to have everything to make life easier!

Ever since I found out about this app I use it for every single appointment. Super useful & accurate!

This app is very simple to use!

Everything is simple and easy.

First time using the app. I had to make two doctor visits in a 24hr period. Entered all of my information into the app, opted to select two of my in network providers recommended by Zocdoc which advertised misinformation stating the visits were fully covered by my plan. 2-3 weeks later I receive a bill just shy of $250. When you agree to use the app you also agree to the fact that there pricing calculations can be inaccurate and they have zero responsibility towards providing correct information. Zocdoc is a click baiting, sticker price scam which you should not place your trust. Check out there awful reviews on trust-pilot.

The entire experience with this app from the bright and friendly colour scheme to the simple, yet detailed layout made for a surprisingly lovely experience that I simply wasn't expecting from a healthcare app. Great job to the creators

Very convienent!!!!!

I have placed several appt thru this app and insurance part of the app is flawed. It doesn’t always find doctors in ur network . It should have more than one slot for insurance. It took me a long time to realize that I just need to go thru my actual insurance app to get the correct list of doctors. I won’t go on Zocdoc again . Time waster

I have tried opening the app on my iPhone Xs max and my last iPhone 7. Both times it crashes without opening. All I got was a white screen and then crash.

Great experience using app! Way more pleasant than having to call and be put on hold.

The easiest way to find appointments and learn about doctors in your network!

They could not have made it easier!

So easy to find doctors and make appointments without having to spend a long time on the phone. So glad someone thought of this. Hopefully the Drs offices keep up because it's a great concept. Helps them and helps us.

The absolute best app for families medical needs.

This app is not useful. Some doctors show fake availability on here. You book an appointment for a Saturday, then a few hours later a receptionist calls and says the office is closed on Saturdays, and asks if she can book you for a Tuesday or a Thursday. I booked the appointment on the app because a) I didn't want to have to talk on the phone and b) I wanted an appointment on a Saturday. I'm 0/2. ZocDoc allows doctors to lie like this, and it makes it a useless app. Updated years later: it happened again. The availability shown on the app is false. You make an appointment. The office confirms it. Then they call and say they’re not open when you scheduled it. Useless app.

The app is mediocre, but the issue is that they say doctors are in-network and they turn out to not be.

The only reason I am rating 4 and not 5 is because I would like it if we could ask the Dr. questions before booking appt.

Love using the app it quick and easy to work with

Buggy, requests same information many times

I love this app. It’s so easy to use and makes scheduling appointments a breeze. I love that there are reviews for the doctors as well as photos and bios. It puts an anxious mind at ease.

It can be so hard to organize my medical teams and find the right doctors for what I need but this app has been a lifesaver the past few years, and it is so easy to use

I will not need to ask anyone anymore for a recommended doctor, I just to go on the app and find the best and closest and the time I need using this App. Above all, I read all the reviews of the Doctor that were done by people like us and decide to go or find another one. Thank you and highly recommended to use Also, very secure and most most most important thing: you don’t need to fill the million pages of bla bla bla at the dr office, you do this online in the app and you will only sign the printed form once you get into your appointment

I have found this app very useful when I am in a pinch and need a quick doctors for me or my family

It can’t even create my account, I keep getting an error message telling the request failed...

I absolutely loveee Zocdoc for it’s convenient features on the app and super user friendly interface it’s soo sleek and clean without and fluff! I hate booking appointments for anything health care related and this makes my life a breeze! From Dermatolagist to dentists to primary care providers that suddenly switch networks without warning and now you have to find a new PCP 😒 it makes it a pice of cake to locate a new doctor fast!

This app is really great! Saves your time and takes care of everything by itself!

I used to use Zocdoc app to search about clinics. I used it to search about a dermatology specialist and it gave me that a clinic is a dermatology specialist, I booked an appointment by Zocdoc app and I came to the clinic which is more than one hour from my house, but when I reached, I surprised that the clinic is an urgent care not a dermatology clinic! what about all the time and all the money that I spent for this long distance?! This is not the first time!

Only has the appointments you make with the app. There is no tie-in to the doctor's appointment system so any appointments you make at the doctor's office don't show up. Use it to find a doctor, then delete it.