Tigerconnect App Reviews

Worked for a while and then for the past month or so, my msgs disappear before I can even open to read them....

Have this app for work. I would normally give 4 or 5 stars for this app but tonight I keep getting an alert that I heave 3 unread messages. Read em all. Still alerting me often! Deleted the app twice. Restarted my phone twice. Still getting them. I’ll change my review when the alerts stop.

Healthcare is a 24 hour service. Being able to delay a message or schedule one would help reduce unnecessary contact at odd hours for staff not on duty.

Conversations get deleted and you cannot change any of your settings. They don’t save any changes. Please fix ASAP! I’ve never had a problem before with updates.

Overall a good app for the service it supplies. I would like to see some more alert options or create your own alert.

They tell you it helps achieve HIPPA compliance. But reach a certain number of users and they cut you off if you don’t pay them and tell you that this is not HIPPA compliant after all. You send encrypted messages but not HIPPA compliant. It’s all a sham and waste of time. Going back to previous free HIPPA compliant app.

Users are able to send messages to someone who is listed as “Do Not Disturb”. Imagine the liability associated with that! Also, the app does not work with CarPlay. So much for not texting and driving.

Grade app. Are use this app every day. With hundreds of messages regarding patient care. I received EKGs labs. Updates on my patients. And can securely text back-and-forth with other physicians and nursing staff. I could not function in this day and age without this app.

A waste of my time, way too many bugs.

It's incredibly frustrating to get an alert every time someone from my organization joins. There is no way to turn these alerts off

The app is super useful for communicating important health info, but I’m having major issues with the app constantly logging me out and automatically deleting all of my messages, sometimes before I can even read the new ones.

Have this for work and it was great for a while. Then all of a sudden I stopped getting the option to customize my ringer. Other people with iOS have no issues but me. It sets it to a default ringer that you can barely hear and it only plays once. Have tried contacting customer support and they sent a how to fix sheet. Told me to call with any further issues. Tried to call and got sent straight to voicemail telling me to call during business hours but failed to tell me when business hours are. So far with all this mess I would delete the app if I could but sadly need it for work purposes.

The design of this clinical app is in a league of its own. Now with role based messaging and scheduling integration we’re able to streamline handoffs and focus more on patient care.

I have had to uninstall and reinstall twice since tiger text to tiger connect. Worries me as I have important patient messages I can’t get to.

Worked fine for a while, but I often don’t get audible or visible notifications, text entry area gets covered up by the pop up keyboard, especially in portrait mode, and sometimes it takes a while for message to be received, whether I’m of WiFi of cell. Some (or all) of these issues may be due to OS issues, but they’re frustrating and make for less-than-ideal user experience. We use this instead of pagers, so reliability is important.

Really enjoying ability to tap someone’s profile and call them, without needing to know their #. Huge time saver when I need to escalate a text conversation to a call.

I seem to have to delete and reload the app at least once a month because the line where you type the text reformats, disappears and reappears if one scrolls down. Another issue is the phantom text/notification that also doesn’t appear until one deletes the app and reloads it. It is annoying as well as frustrating that our work place still uses this less than adequate app and I tell most of my associates to text regularly through standard iPhone text messaging instead of TT whenever possible.

Too buggy. The notification process gets stuck to often. Texts that I've read still show as unread all the time.

Awesome app.. Great features.. Taking healthcare to 21st century!

Auto-Forwarding is an awesome feature. Allowing increased response times by directing messages to another collegue makes total sense, when not available!!

I have been using this app for a while now without issues. However, after upgrading my phone, I am no longer able to view attachments. This is a fairly big issue, so I hope they’re able to fix it soon.

This app is the bomb!

Huge boost to productivity with the tigertext app. Instead of paging my colleagues or hoping they received my text, tiger text will tell me if the message has been delivered and read. Nice!

Noche app

The app uses the contacts as expected. However, while open regular messaging app will not send messages even though it reads as sent. When TigerText is closed you are not sure is your message actually arrived.

Extremely buggy. If I didn't have to use this app for work, I would never recommend it. It makes my iPhone function slower than a malnourished sloth. Sometimes it crashes my entire phone. It rarely works. There should be no reason to use this phone other than someone shoving it down your throat and forcing you to use it. Avoid!

Great app, wish I could read messages on my apple watch. I am in the health care field and use this for interdepartmental communication.

Love using the app for messaging my coworkers at the hospital.

I use this app everyday at my office. It's easy to set up and fun to use. The best part is the group function - we set up small teams throughout the day and close them once we finish chatting. A total email killer!

Easy to use app and the company is constantly improving the apps functionality.

Worked nicely the first few months. Lately it has gone crazy & will not open. Shows it open briefly but disappears. When screens are minimized to swipe closed, it is visible. When tapped to open it disappears again! No good if you can't depend on it to even open!

Absolutely no pattern to when pages just stop audibly alerting. Save your practice, patients, and referrings the unreliablility that is inherent to this app!!!

It's incredibly frustrating to get an alert every time someone from my organization joins. There is no way to turn these alerts off

Corrected

This app is used frequently at my hospital so i'm forces to used it and i hate it. It continues to buzz as if i have not checked my messages when i have and sometimes it does not allow me to send a message. When theses errors happen, i have to delete the app and reinstall it, so i have to reinstall it daily.

The August 12, 2015 update is the fourth to create a total disruption of service. The first two resulted in complete data and contact losses. I don't know why TigerText doesn't do a better job of testing. NOT SUITABLE FOR WORK.

This app is unusable. Great idea, but when I am trying to search for a contact the keyboard blocks the pop-up asking which email or phone number to use. And if I go landscape and minimize the keyboard, I get an error message that I need to choose an email or phone number. This renders the app pointless.

Since last update the routine glitchiness of this app has gotten so much worse!!! Takes two or three tries to even get into the app without it crashing. And when I do finally get it, often freezes up before I can finish typing a single line. I hope this gets better...seems to be getting worse w each update.

TigerText is my go-to chat app. The app is user friendly, fast, reliable and not to mention secure. Also, like how you can customize the lifespan of your texts. Overall, an awesome app and will definitely keep recommending to family/friends!

Great app for workplace communication, plus you have the ability to mute messages coming in so you are not disturbed!

Unable to download excel attachments🙁

Our hospital has been using TigerText for over a year now and they've made some good improvements. The earlier versions were decent, but lately it's gotten easier to use. I did notice that they've added a green dot next to people's names if they're available, which is really helpful for our unit. Overall I like this app a lot, though one area I wish they would improve is the alert sounds.

Use this app everyday, to talk to co-workers in a secure way. I don’t have to worry about my information going to the wrong people, or being intercepted. Not only is it safe but it is fun to use, I can even send TigerTexts to people without the app. It has a lovely look and a wonderful workflow.

Love the speed improvements!

Best disappearing options amongst secure messaging apps but there doesn't seem to be a way to add personal contacts.

We've used Tiger Text for a few weeks and now I have it on my new iphone 6s. It's a great tool for us to manage our practice. Now I want to get an Apple watch to try the app on there.

I really liked my tiger text until this new update. Now it continues to send me actual text messages, along with TigerText's. My phone is beeping continuously and now I have to open both regular text and TigerText to eliminate alerts.

Good app but stopped working with today’s iOS update.

I current utilize this program via an answering service manager for after hours coverage. There are not sufficient end user features to control notifications, alerts, associated text messages. This program kills any battery you may have.

Unreliable. Works most of the times but once in a while messages are significantly delayed or simply not received at all. Also every time there's an update you have to go again through login and verification which is so annoying.

Since update I keep getting the yellow "low internet" bar across the top and then connected pops up but I can't send or receive. Like the ap other than this recent issue

Messages are not deleting after the time has expired

Opens much faster now when you get a new message.

I love using TigerText because of its ease of use and how I am able to connect easily and quickly with my colleagues.

I am angry I wasted my time with a product as garbage as this. This app is a scam and I wish it didn't exist.

It’s not about whether this app does a great job protecting information. It’s cumbersome, slow and not intuitive. Using only because I have to. It’s easier to call and talk to other practitioners or rather, simply iMessage or text other practitioners to call me, rather than tiger text.

Newest version with ios11 isn’t working right. New message notification icons don’t clear even after you’ve read the text messages. Frustrating.

The most important part of communication is to have access with all Apple products. Wish it could work with Apple series 3 when on cellular, since there are so many doctors who wish to be active without having to be bound to their phone to receive messages