Lexicomp App Reviews

I was so excited... but now I can’t use it... crashes at login.

I want to renew and for the life of me cannot figure out how to do it. And the price is just so far out of line. Time to look around. Sad after having used it daily for so long.

Could we please get an update for iPhone X? This is the only app that doesn’t use the full iPhone X screen. Updated layout and UI would be great too, but beggars won’t be choosers.

Terrible app. Terrible support. Company does not listen to customers. Everything falls on deaf ears. Do not purchase a subscription. Find a better alternative. Do better Wolters Kluwer. Interface is outdated and buggy.

This used to be my go-to app for drug information. As a former pharmacist and now physician I loved the detailed information. However, now customer support is horrible. I went to the web site to order a new subscription and was appalled at the price. After resigning myself to the amount for the select option, I tried to pay but the web site doesn’t work and I couldn’t check out. Bravo Wolters Kluwer. You may have lost a long time customer.

This used to be my go-to app for drug information. As a former pharmacist and now physician I loved the detailed information. However, now customer support is horrible. I went to the web site to order a new subscription and was appalled at the price. After resigning myself to the amount for the select option, I tried to pay but the web site doesn’t work and I couldn’t check out. Bravo Wolters Kluwer. You may have lost a long time customer. Okay, I received a response that included a number to call. However, I can only call before 5pm, while I am at work, seeing patients, and STILL the web site doesn’t function over a month after I left my review above, with the message that it is down “temporarily for routine maintenance”. Brilliant.

App works fine, but seriously needs an update for iPhone X.

It will not let you use without first downloading tons of updates...but the updates continuously fail to update. Ive tried deleting and reinstalling but after several attempts and much watsed time, I too give up.

Love the app, but when will you update the app to support iPhone X??? Behind on the times.

Still no iPhone X update. For the price we pay it should have been ready to go on day one. Also let’s add iCloud backup for my notes then I could actually use the note option. I can afford to use note section with the risk of loosing my information. Please get this app up to date.

Plz optimize this app for iphone X

Does not fit the full screen of the iPhone X, makes the app look really bad to look at.

Crappy... it’s sad to say that it’s more stable on android phones.

I use Lexi every day as a clinical pharmacist. I got a new phone and NO ONE at wolters kluwer nor apple can fix my problem. iTunes is just going to start billing me $30 for no service and no one can see it or fix it. 10 Years of Lexicomp use and now I’m just going to download epocrites or Micromedex. 3 hours on the phone with people apologizing, condescending yet no one fixing. Good luck, everyone. I’m done. Apple and Lexi just don’t work and play well together

Refund the money to the credit card ASAP

I’ve been a loyal customer for 9 years. The amount they want me to pay is ridiculous and the app doesn’t work. I guess I have to take my business elsewhere. I’m not exactly sure what was wrong with the previous app as it worked amazing.

For the first time in 10 years, I am not renewing my subscription. Lexi needs to update their business model and actually get some decent app developers to fix their garbage app. I am not paying $300+ for an app that constantly crashes and is slow to load. When I need info, I need it NOW, not in the apps leisurely time, if it feels like working. I always have the newest iPhone, so processing power is not an issue. I don’t want to call and speak to someone to transfer my subscription when I buy a new phone every year, I don’t want to pay again if I am working with my tablet and want to access information. I have no other app that has these restrictions. Micromedex and Epocrates may not be as comprehensive, but they are not $300 and they seem to work more consistently.

Overall the app is snappy and quick to use and seems to be up to date with the latest phone sizes. Sometimes the information and fonts seem a little off centered. I’ve been using this product as far back as Palm OS 15 years ago. It works very well, but is slow to adapt to new technology. Lots more potential to utilize latest iOS tools.

Wanted to renew my subscription to Lexi-complete couldn’t find it and customer service told me it’s no longer available. The closest option is $799 per year. And 5 minute clinical consult is no longer available. Complained that this was twice the price of my last subscription and half the amount of time and she then told me Lexi complete was still available directly through Apple for $30 per month. I cannot find it and cannot afford $799 for a new subscription. Wolters kluwer must change this

I have been using this app for years and I love it, but the new update causes it to crash and makes it unusable!! Please fix ASAP because I use this everyday on my job!

I love lexicomp. They are very comprehensive, the information is trustworthy, and my pharmacist career has been nothing but progressed by lexicomp in general. That being said, if you're about to drop the significant amount of money this software costs, DO NOT. This is based solely on the app. The app crashes and has to be deleted and re-installed very frequently, and this issue has me extremely upset about it. This is a lot of money, and definitely not worth the poor performance. At this point, I cannot wait for this subscription to run out so I can try to find something comparable. Imagine, you need to see if two meds are stable together in a med bag, and your app won't allow you to acces IV compatibility. What do I do? Run the 15 flights of stairs and two buildings over that separate me from my textbook references? No. This is why I pay hundreds of dollars for the lexicomp app as a reference. Extremely dissatisfied.....

This crashes if I open the interaction screen... Please fix!

Very helpful!

Renewed my contract, will not open. Crash's every-time.

Everything else is awesome. Drug interaction crashes with this version.

Lexicomp continues to be my drug reference of choice and it just got even better with the latest update. The collapsible monograph sections are great, as is the ability to customize the display/sort order of the sections.

Very concise and easy to navigate. Do wish there as a "search" option within the selected drug screen.

Used to work but now crashes instantly and I haven't been able to enter the application or update the data. Wouldn't rely on this if you need it for rotations or work. You end up looking stupid trying to fiddle with the app crashing.

This is a great product. Unfortunately interact stopped working after the last iOS update. Maybe next time I won't be so quick to update my iOS devices!!

They charge you for their service and can't fix the bug that crashes, so you can't check drug-drug interactions. Even free Apps have fixed their bugs and crashes with the new IOS update, and they sent an email to their subscription users that they are waiting for apple to approve their fix. Yeah sure you are!!! Horrible!!!!

After I updated the app, it just keeps crashing. I hope this problem gets fixed soon.

It's realy usefull..

Come on, really? You list this app as FREE but it's actually only a 30 day trial. That is not the same as free. What a jerky way to list your app!

Crashes often now when selecting to go to the Drugs panel. Please fix!

Use this app a lot. Please fix the disappearing search bar. In landscape mode, the search bar disappears when the keyboard pops up. I cannot see what I am typing. This is very annoying. Thank you.

fix this STAT!!!!! can't get this to load up. crashes upon opening. I need this working like 7 weeks ago! this is what I use daily. now, bc some incompetent idiot, i have to use another app until fixed. FIX IT!

Can we have the option to automatically update?

Update just crashes. Over $200 and this. Really?

Absolutely will not open anymore since update

Could never get the app back up after update. So I had to delete and reinstall.

Lexi-comp is a great piece of software, but without the ability to use your subscription on multiple devices (iPad, iPhone, etc), there may be other products that fill this need better. I shouldn't have to buy a subscription for both my iPad and iPhone! App crashes every time I hit the library button.

Please fix the drug interactions in this app, it will not work and it is a crucial part of the app that I use every day

This app worked flawlessly when I first purchased it. Since the update, it is now a complete and total waste of time. It is the slowest app on my phone and crashes 5 times for every one time that it works. I can leave a patient's room, walk down the hall and find any condition or medication in a text book before this app even opens fully. At the price you charge for an annual subscription this is completely unacceptable. I will not be renewing my subscription and will make a point to share this information with my colleagues and the dean of my program (who required that we purchase your product)

When trying to add drugs at interaction section, the app crashes. Please fix asap.

I am a physician. This used to be my main source of information for my medication prescription needs. Now I no longer see mechanism of action, adverse effects, lactation considerations. What happened? I think I will have to look for another pocket source. Really saddens me.

Ever since the new upgrade the app constantly freezes and crashes (happens every other time I open the app). It's very annoying when you're in a hurry to look something up. The app worked great before this new upgrade. Please fix this ASAP!!

Lexicomp is great, but the app crashes every time I try to open it after the most current update. Even before that update it would crash frequently. It has gotten so bad that I am back to using epocrates. The app both on my phone and ipad takes forever to load even when it is working. Update: I haven't been able to open this app for months now on both an iPhone 4S and an ipad mini. It will just show the loading screen and then crash. I no longer use this app, which is unfortunate because it was really good when it worked. Now I use epocrates, which, while not as good, at least boots and functions.

App crashes when you try to add a drug to the drug interaction search, please, please, please fix this!

Crashes to home screen when adding interactions. One press of the plus sign and it crashes!

I've been a subscriber for years - back to when I'd run this on my Visor. Renewed for another 3 years, but now I can't log in - server issues. Sad part is, Lexi is training me on how I can live withOUT their product. Questioning as to whether to cancel the subscription...

Allows easier navigation through this massive database.

This is not a free app

Lexicomp app is very easy to use. Not only is it a great drug reference, but also compatibility checker. The other clinical tools are great: 5-minute clinical decision tool, pediatric reference, herbals, home meds, patient education. There is so much info! Great app! I am and FNP student and it is a boon for my rotations. Very handy! highly recommend!

Enjoyed it for the past 8 years. The last three years I paid $75 yearly which I think is fair. I was going to renew it, and to my surprise the subscription significantly went up. So, no i will not subscribe it, I’m done with it. But Let me know when the price drops.

Update it to support Iphone x's larger screen. Add an option to sign out/into your account

The primary pediatric maintenance fluid (D5.45NS+20KCl) isn't even listed in the fluid compatibility. And when I'm trying to get my slew of AM meds together, I don't have time to wait for the timely update that needs to happen weekly to look things up. This app needs the following things to support pediatric RNs: 1. D5.45NS+20KCl (and similar fluids) as a fluid compatibility option. 2. A link to the pediatric drug index from the home screen. (Too many clicks to find it) 3. Under specific drugs, a sub-menu similar to micromedex that allows you to click on each aspect of a drug (i.e. Dosing, interactions, adverse effects, pharmacokinetics, etc.) instead of having to scroll through a wealth of information to find specific things that are more simply broken down in other apps. 4. Auto update!! No one who works in direct patient care has time to wait for all the updates to happen in order to keep our patients safe. Also, most hospitals have poor cell phone service due to thick brick buildings and lead walls near radiology departments, making it impossible at times to even use the app because you can't update it. In sum, I prefer micromedex, but my hospital switched to Lexicomp. I use micromedex anyways, because it's more user friendly and doesn't take forever to update when I need information fast.

I have updated to ios9 also and updating Lexi books is inconsistent at best. Some take multiple tries. Others outright fail over and over. It would also be nice to be able to choose an auto-update for the books used most often.

Great app but what brings this app down to 2 stars is that the IV compatibility portion of the app has to be updated frequently sometimes more than once a day! For such a great app at a great expense, this should of have been fixed already.

here lately, i can't even access the app! every single time i try to open the app, it crashes and won't pull up the database.. i would normally rate this 4-5 stars, but not happy with it right now since i can't even use the application that i've paid to use. i even reinstalled but that didn't help the issue. please try to fix!!

This update dosen't work with ios version 9.3.3

I paid a lot of money for this app and now I can't even pull it up! It crashes every time! FIX THIS OR GIVE US OUR MONEY BACK!

App is very misleading... Must go to their site first, create an account THEN go back to app store download app and download and sign in, THEN go back to the website and download the 30 day TRIAL! Waste of time!

Please add a shortcut of Lexi-Drugs (Drugs) to the homepage menu for quick access. It wastes so much time and too many clicks just to get to the page to actually look up drug info. Healthcare professionals often have to look up critical drug information in a split of a second. App developer should understand that.

The update for Drug ID always takes several minutes (upward of 20+ minutes) regardless of the data size. If I leave the app, the update will fail. Very inconvenient.

The app used to work but for the past month or greater it won't even open. I have even updated my software and it still keeps crashing. Please fix ASAP or give us a partial refund!

What is wrong with the IV Compatibilty??? The update issue has been going on for months and no fix yet - so annoying! There are many complaints out there and still no fix, just doesn't seem like it should take this long.

The is perhaps one of the best drug references out there (content wise) HOWEVER it is extremely expensive and the software design is weak at best. It takes too long to navigate to find the exact information you want to know (endless scrolling though a ton of text). If it was formatted better it would be my go to app. This app needs a lot of work. Automatic updates for one thing. Please make it better it is 2016 and this app's poor design is lagging. If they used some of their money to hire software engineers that actually know what they are doing this app would be a lot more user friendly.

Love having this app to use while at work when I have a question, or to use as a reference when working on presentations.

1)I should be able to remove Dental Lexi-Drugs, Nursing Lexi-Drugs, and other non-essential references from the app (if I have purchased Lexi-Complete). 2)I should have the option of the APP opening directly to Lexi-Drugs  Drugs index since that’s what I use 95% of the time. Why do I have to open the APP, select Lexi-Drugs, select Drugs, and then search for medication I’m interested in is beyond me.

Great app! Very reliable, it might just be the best app!

Lately can't open the app. It just crashes on launch. Looks like people have been complaining about this for a while. Come on, LexiComp!! You *used to be* the trusted source for drug information.

Can you add payment within the store using i tunes credit

This is a great app and I'm paying a lot of money for it to not work. You need to fix this now!

Help...this app was great but now it doesn't even open! It crashes every time I try opening it! Never seen an app do what it's doing☹️️

App won't even open! Keeps crashing!! It's been a month+ with this problem! They need to get it fix fast..

This app used to be fantastic. Now it constantly crashes. It also seems to lose updates. I've updated the IV compatibility section several times, yet each time, the next day there is no data at all in this section and I have to update it all over again. Please fix this!

Used to love this app, now it's crashing all the time. PLEASE FIX!!

IV compatibility has to be updated EACH time you need to use it?!?! This is much to expensive an app for this kind of error. UNACCEPTABLE!!!!

As of recently. Keeps crashing!!

This used to be my go to app for pharmacy information and five minute clinical consult. But now it doesn't even run at all on my iPad mini. Pain to use on the iPhone small screen, specially with all of the excess clicks needed by lexicomp. SAD.

Willing to tolerate an outdated app because lexi’s information is so much better than micromedex and uptodate is harder to navigate. Biggest complaint: If it needs an update, you can’t look up ANYTHING before you update. I’ve got a nurse on the phone asking me a compatibility question, and it won’t let me look it up until I do a 3mb update. It’s irritating, because I usually use the app when I’m looking for an answer quickly.

Had it for years but now expires yearly. I can easily afford it, but it is very overpriced. Upgraded my iPhone and the software would not work. Customer support almost impossible to access and not very helpful. Giving up. Would rather give my money to a better run company. Sorry guys....used you daily for years, but this was the last straw.

I can't even use the app. It keeps crashing every time I try to update my library.

App needs serious updating and is a total failure with ios 9.0.1. it will not initiate, even after restarting & rebooting my ipad 2. after deleting and reloading, the updates hang up and freeze. I had no problems before but now it is useless for such an expensive app.

With the new iOS update I can't even open the program. I also can't even uninstall it to try and reinstall it. It is completely greyed out.

I purchased this app for grad school and it was such a waste of money. Not only was it required, but the app is not user friendly and you ALWAYS have to perform updates ( takes forever)!!! I would rather use Epocrates, much nicer, very informative and easy to navigate while seeing patients. My only complaint is the cost :0(... Almost 200 per year, but it’s so good for a new practitioner...

I really hope you put more thought into your drug databases than you put into this app. All it does is crash. Every version. All the time. This is not user error. it happens on multiple phones, newest Ios/iphones/ipads - and even after reinstalling the app and reinstalling all the databases.

1st. Go to their website and buy it from there. MUCH cheaper than thru the App Store!! I have not had any problems with crashing and I also have not had problems with updates (I am able to bypass this if I need to access information immediately). Not sure if those are older reviews I was reading, but the app has been working great for me! Indispensable!!

I made an account on your website to get the 30 day trial and when signing into the app it doesn’t ask me to activate the trial.