Snaplink Mobile App Reviews

By Home Automation, Inc.

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Snaplink Mobile app review

Snaplink Mobile App Info

  • 109 Ratings
  • Price: $24.99
  • Category: Lifestyle
  • Updated: Dec 5 2018
  • Version: 1.17
  • Size: 15.63 MB
  • Seller: Home Automation, Inc.
  • © Home Automation, Inc.

Snaplink Mobile App Screenshots

  • Snaplink Mobile review screenshots
  • Snaplink Mobile review screenshots
  • Snaplink Mobile review screenshots
  • Snaplink Mobile review screenshots
  • Snaplink Mobile review screenshots

Customer Reviews of the Snaplink Mobile App

Problems Getting this to Work

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sharonshine65's Review of Snaplink Mobile

Reviewed on 9/23/18 11:06 PM

This app NEVER connects when I’m remote (away from home). It constantly spins like its trying to do something, but nothing. I have to actually close the app altogether because it will not even allow me to cancel. When I’m home (local) it’s still hit or miss on working. Very frustrated. The ability to set/control my alarm system when I’m away from home doesn’t work. Not feeling very secure at all! Glad I didn’t get all the other additions to this system!

Stopped working

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4monkeymom's Review of Snaplink Mobile

Reviewed on 8/12/18 5:02 AM

This worked just so-so for the last couple years. A week ago, it just stopped working altogether. I just checked the App Store - it has not been updated in over two years! Now I cannot control my alarm except manually which is not ideal when i am not in the house, etc. horrible app. When will developer get an updated, Working version out?

Not reliable

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TelosES77's Review of Snaplink Mobile

Reviewed on 7/6/18 12:37 AM

Rarely works when not connected to my home network. Two years since an app update. Time to update the app Leviton.

Leviton/HAI is stuck to 1st generation on App design

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Gauravkj's Review of Snaplink Mobile

Reviewed on 7/21/18 11:46 AM

I am a home owner who is stuck with lots of older but stable home automation technology from the previous owner. Being an IT and tech savvy person, it was hilarious to see the level of app design principle followed by HAI/Leviton. It’s primitive. 5 clicks for one light on/off ridiculous. Leviton should also allow configuration/setup capabilities in the app like the contemporary such as HomeKit allows. I hope the $25 paid towards this app will go towards upgrading this app soon. Else this will get extinct soon.

Stopped Working

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CoolMrBlues's Review of Snaplink Mobile

Reviewed on 7/20/18 5:41 AM

I have had the app about a month and just as others have said, where do I begin. The app does not send alerts, you have to check your events to see what happened. Also at times it does not connect to my iPad or iPhone. Over the weekend, the app stopped working altogether. Disappointed this app costs $25 and works as if it was free. I tried to update, no update available. Terrible and nothing but issues for me only after 30 days. Please work on the suggestions provided by everyone if you are going to charge this much for an app that supposedly is the go equipment for professionals. Update: July 19, 2018 No updates since my last review. My alarm went off today again and no alerts or sounds. The app has no sound control. I don’t think the developers really care as long as the $$ come in. The main problem seems to be larger retailers are giving the app rave reviews to the customers. Customers don’t find out how terrible the app is until they start using it. This is certainly not how you run a business. Buyer beware and have been warned.

Unreliable unless IN MY HOUSE, and even when in my house

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prambud's Review of Snaplink Mobile

Reviewed on 7/12/18 11:30 PM

Bought this system with new construction home. The app fails to connect reliably unless IN MY HOUSE! Kind of defeats the purpose. Thermostat stopped working and technician informed me I needed to toggle the switch on my furnace. Again kind of hard to do when not IN MY HOUSE. Big freezing risk in winter. No push alerts so I NEED access to know what is going on with my now Not So Smart smart home. So very disappointed with this whole system.

Leviton Garbage

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Freddo Too's Review of Snaplink Mobile

Reviewed on 3/19/18 10:47 PM

Have read all the reviews here,"Shame", got so much tied up with this company. This app does not do as promised, read the reviews, the app is not worth $5., let alone $25., it should be "Free", an indication of its worthlessness. App has not been updated in years and shold not be shown as "Apple Watch App", worked once then stopped. Apple should make them pull it if they can't update or don't up date there products.

Listen to your customers!

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Kdellis's Review of Snaplink Mobile

Reviewed on 2/21/18 1:43 AM

This app should not cost $20. No updates have been made in the past two years. No way to receive notifications when the burglary alarm is activated. This is a necessity that all other security apps provide.

Needs text message notifications

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Jaycoolz's Review of Snaplink Mobile

Reviewed on 12/4/18 12:45 PM

Downloaded the app earlier this week. Here a few specific suggested improvements: ability to set-up custom notifications for security / zones on iPhone; ability to export / email events; ability to program security settings from app; text message notifications for daily event report for security.

Omni Pro II '2007

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hitman_ap's Review of Snaplink Mobile

Reviewed on 12/4/18 12:45 PM

I have had a hai system since 2007 and since have used the H@ME app. With the new upgrades of iphones over the years I lost too many features, so i decided to upgrade to the Leviton app when the price dropped. I have had it about 6 months now and couldn't be happier. It has worked flawlessly on every level. I have over 50 lights, 2 t-stats, and 75 zones of alarm sensors, 8 zones of the hifi system, 4 ip cameras and the music gateway. Nothing too crazy, only about 60 programming lines. It would be nice to edit the programs through the app ( i have to call the installation co, every time i want to make a major change). But all in all i havent had any of the issues proclaimed by others... Thanks! AP