Att Secure Family App Reviews

By AT&T Services, Inc.

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Att Secure Family app review

Att Secure Family App Info

  • 490 Ratings
  • Price: Free
  • Category: Lifestyle
  • Updated: Jan 10 2019
  • Version: 3.6
  • Size: 179.57 MB
  • Seller: AT&T Services, Inc.
  • © AT&T Services, Inc.

Att Secure Family App Screenshots

  • Att Secure Family review screenshots
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  • Att Secure Family review screenshots

Customer Reviews of the Att Secure Family App

Bring back Smart Limits!

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queenOscotts's Review of Att Secure Family

Reviewed on 12/30/18 12:49 PM

We were very happy with Smart Limits. This Secure Family app is pretty much useless. Smart Limits had a lot more features. I used to be able to set time restrictions and be able to enable and disable them with a button (when my child needed a temporary change). Now I have to remove the time restriction and the re-enter it each time. Another issue is that I have to keep reactivating the app on my child’s phone; it’s happened twice in one week. Was this app Beta tested at all? I don’t think I can justify paying for this app. Maybe AT&T needs to ask parents what features they’d like to see in an app and then Beta test it. I’ve found that AT&T support isn’t much help with any issue.

Horrible.

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Big____c's Review of Att Secure Family

Reviewed on 12/30/18 12:49 PM

Old app was better. It actually worked.

No stars!!!! bring Smart limits back !

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chiiquis G's Review of Att Secure Family

Reviewed on 12/29/18 12:57 PM

Worst app ! Smart limits was better!

FAIL!! PARENTS BEWARE

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Bo H Atlanta's Review of Att Secure Family

Reviewed on 12/29/18 12:57 PM

No stars...This app is a failure of epic proportions. BRING BACK SMART LIMITS!!! Obviously AT&T engaged a teenage focus group to work with non-parent app developers in designing their next generation of parental controls. This “next level” successor to Smart Limits and Family Map barely works at all, is virtually useless to parents even when it does, and then only with the cooperation of the kids! Are you kidding me? AT&T got rid of all the truly valuable features of Smart Limits (data and call limits that were in the parent’s control) in favor of this piece of garbage which puts the kids in charge! An absolute fail, and I will be looking for another carrier if my kids are to continue to have cell service as this provides no parental control. There is no “secure family” with this app...Bring back Smart Limits!!

Stop controlling your kids

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Idek but that's alright's Review of Att Secure Family

Reviewed on 12/29/18 12:57 PM

This is to everyone who is downloading this to control their children, see where they are, block other peoples numbers, read their texts, etc... STOP. What kind of relationship do you think you’re building if you cannot trust your teen? As a 19 girl whos never done anything wrong, this sort of thing broke my relationship with my parents from ages 13-17. If I wanted to be at someone’s house that they didn’t trust but had no reason not to, I would leave my phone somewhere else and if something had happened to me, I wouldn’t have had my phone to get help. Trust us because we’re smarter than you think and if we know somewhere or something will put us in a bad situation, we won’t do it. I went to college and went crazy just because I finally felt like I was able to. Rebelling and doing silly things is all part of being a teenager and having a silly app or forcing so much control over them WILL NOT help them in the long run. A teen will do what they want no matter what so wouldn’t you rather they know that they can trust you and come to you if they’ve had something happen to you? Stop forcing your own insecurities on you children. It’s abusive.

This App Is Awful!

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Jenni5309's Review of Att Secure Family

Reviewed on 12/29/18 12:57 PM

If I could give zero stars, I would. Smart Limits was a much better app. Secure Family took away the best parts. Under Smart Limits you could: Block numbers from texting. Allow only certain numbers through when limits were on. Set hours the user could be on or not on. Secure Family: Cannot block any numbers. Does not allow certain numbers through even when the service is paused. Cannot control internet, phone call and texts. The hours that can be set can’t be turned on or off. If you need something temporary you have erase what you have set and set up another one. There’s no way to turn it on and off. At least 12 times a day I am informed that my child has left/arrived at the bus. It happens all through the night even though he is in the house and no where near the bus stop. Find My iPhone is more dependable when trying to locate my child. I have cancelled my service. Either bring back a pumped up version of Smart Limits or we’re off to find something that actually works. I’m guessing from reading the other reviews that no one will respond. I guess this is an indication as to how much thought or care that goes into this app. AT&T, you messed this up, pleas fix it ASAP.

Don’t Get This Crappy APP

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The Real Nate R.'s Review of Att Secure Family

Reviewed on 12/29/18 12:57 PM

I got this app because AT&T said I had to because they did away with SmartLimits. Well I had better not be charged for the month they didnt have it working. And then to top it off I havent even had this app a week and have had to re pair my daughters phone to it twice. Its too much of a hassle and not worth the $7.99 a month they will charge you.

Sometimes works

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johndjejrhdjemdj's Review of Att Secure Family

Reviewed on 12/29/18 12:57 PM

This app is really weak. It constantly unpairs my son’s phone. I don’t understand why they changed the way they offer parental controls to this ineffective app.

Can’t log in

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olsonmn's Review of Att Secure Family

Reviewed on 12/29/18 12:57 PM

Doesn’t work.

Worse app ever!!!!! Heads up...

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Fuckface72's Review of Att Secure Family

Reviewed on 12/29/18 12:57 PM

Do not down load this app it’s a waist of money and time!! Heads up