Zaxbys App Reviews

By Zaxby's Franchising, LLC

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Zaxbys app review

Zaxbys App Info

  • 539 Ratings
  • Price: Free
  • Category: Food & Drink
  • Updated: Jul 2 2020
  • Version: 7.2.0
  • Size: 165.54 MB
  • Seller: Zaxby's Franchising, LLC
  • © Zaxby's Franchising, LLC

Zaxbys App Screenshots

  • Zaxbys review screenshots
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  • Zaxbys review screenshots

Customer Reviews of the Zaxbys App

Great option but can’t customization “on the side”

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Dbrown76's Review of Zaxbys

Reviewed on 9/10/19 1:26 PM

We love using apps and Zaxby’s has a really nice one but it would be very helpful if we could choose “on the side” for sauces on sandwiches. :)

Salads are the bomb!

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GJ's Aunt Sis's Review of Zaxbys

Reviewed on 9/10/19 1:26 PM

Can’t get enough of the grilled chicken salads. Great deal for the price. My new favorite fast food place.

App doesn’t work well

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wmac79's Review of Zaxbys

Reviewed on 9/10/19 1:26 PM

App is strange the way it handles credit card info; you have to remove one to add another... strange you can’t just store and select. Also, the app takes a terribly long time to update with every action you make. There is also not a good way to customize special order items. Makes me less likely to use Zaxby’s. I do like using apps to order food, that way my order is actually taken correctly. I find at the counter often times people don’t listen well and I end up getting something other than what I ordered.... I suppose that’s a review for a different place. 🙂

Online orders

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Tina FirstLady's Review of Zaxbys

Reviewed on 9/10/19 1:26 PM

I love the online ordering because this location is always busy. I can just pick up and go, no lines, no waiting!

Need to update

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mad hispanic's Review of Zaxbys

Reviewed on 9/10/19 1:26 PM

Has huge amount of bugs and is slow. Every time we use it the restaurant forgets our order.

Wish you can link gift cards

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turtleandpianolover's Review of Zaxbys

Reviewed on 9/10/19 1:26 PM

I am a frequent visitor to zaxbys. Especially when I’m in school, there’s one 5 minutes from my building. I always have gift cards for Zaxby’s but I also tend to loose them. Having a way to add gift card money to an account would be a big help. That way each time I get a gift card I can link it to my account. I won’t have to worry about loosing a card, or trying to figure out if said card has any money on it or not.

Blank stares . . .

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ryan.frazier's Review of Zaxbys

Reviewed on 9/10/19 1:26 PM

No one at the store even knew there was a Zaxby’s app.

Zax app

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Percyp35's Review of Zaxbys

Reviewed on 9/10/19 1:26 PM

App does everything you need it to and has great functions just very slow and twitchy.

The worst online ordering app ever.

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kent_neal's Review of Zaxbys

Reviewed on 9/10/19 1:26 PM

Please do not be confused by the title. I love Zaxby’s restaurants, food, and service. I have not complaint with any of the above mentioned. My issue is with ordering through this app. If there is an error you have to wait to be refunded. The last time it happened months went by before I was refunded.

This is not like the Chic-fil-a App

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P.X.G's Review of Zaxbys

Reviewed on 9/10/19 1:26 PM

I knew the moment I couldn’t add the types of drinks to my order I was in for a crazy experience. First time using the app and the order was wrong. There’s no way to say you want a sweet tea or coke in the app. You have to wait until you show up where they then ask. There was also some confusion to what I ordered and I asked the person to confirm and they showed me a print out of just the price I paid. They had no real clue what I ordered. Then I realized there’s no reward system. I don’t think I’ll ever use the app again. I do like Zaxbys and will just order the normal ways.