Wegmans App Reviews

It loads just store inventory inaccurately, can’t add shoppers club card to Apple wallet app. Keeps prompting network issues on both WiFi or cellular when there’s other devices on the same network are working fine. Needs a major update, customers shouldn't be missing out on deals because the app can’t load coupons or card for savings

Sorts items by row in your list and cuts down grocery time dramatically! Amazing!!! If I could change one thing it would be to show not available if something isn’t in stock when I add it to list, that way I don’t go searching For it in store. Otherwise I think it is well made :) thank you Wegmans for making a great app!

I have tried to uninstall and reinstall the app. I’ve Forced quit the app and the app will not load my Wegman’s card to my Apple wallet or display a bar code. Fix the bugs please!!

Please correct this

I used to love this app. Now I can’t add anything to my list, I keep getting an error message

This app, along with this entire company, is amazing. The app is wonderful because you can add items to your list and it shows you exactly what isle in whichever wegmans you’re in, the item is located in. It also saves paper and all that good stuff. 10/10, Wegmans.

I love this app and use it every week for the grocery list feature but lately it hasn’t allowed me to use the app unless I’m on WiFi. What’s going on there?

I use this app every time I go to Wegmans (weekly). In the past two weeks it freezes every time you try to add or delete an item. The wheel just spins. Please update so the app is useable.

I used to love this app, but I just tried to load on my new phone and it won’t even open! Network error, repeatedly. All my other apps are fine. While I’m at it, even the list function on the mobile website is wonky (not listing in correct aisle order, as usual) so maybe they are having overall tech problems. Very disappointed, honestly!

And then it got buggy. It crashes all the time now. Can’t add items to your list to your list 1/2 the time. I’ll delete my list from the week before, and when I come back to the app, it’s back in there.

great store - lousy ap. I dont want to create an account just to have a shopping list. The weekly flyer isnt even sized for mobile. I tried to send feedback and that didnt even work! Do it right or dont do it. Update: I also have to create an account just to use my phone to replace the shoppers card I have ben using for years. Clearly Wegmans is NOT listening.

We have been using this app weekly for a couple years and have noticed a steady decline in performance over the past months. Items that you add to your list randomly show up as checked-off...full lists randomly disappear. This app is not up to wegmans standards and is hurting the brand. Offer an exceptional app or none at all.

This app is my favorite. I have it on all of my devices and my family adds the items they want. When I go into different stores, it automatically recognizes that they need to change the aisles to match the stores. Shopping is easier..I don’t backtrack. Love this app. Love Wegmans!

And difficult to navigate. Slow, and prone to getting stuck. Sensible search terms provide nonsensical search results. Terrible app — too bad it’s so practical and I feel compelled to use it. Other store chains have much better apps.

The app is pretty good - could be a little smoother and better able to predict what item you're looking for, but overall not bad. One key feature missing, however, is the ability to copy and paste items between lists. It would also be nice to be able to combine lists together into a new list so you don't have to switch between lists when you're getting things from multiple lists.

I love Wegmans. This app would be improved if the app’s shopping list showed aisles in the correct order. Double digit aisles that begin with 1 (11, 12, 13, etc) appear before Aisle 1. Can you fix this? Also, products showing up on the app are not where the app indicates. Not in sync.

I’m wondering if it would be possible to add items from the coupon list to My List.

This app saves me sooooo much time when I go to Wegmans! We add in what we find we are out of throughout the week and then meal plan on Friday so we can do our shop Friday afternoon or Saturday. Then we zip around the store in no time because we know exactly what aisles we need to go to. No wasted time searching for obscure items! I love Wegmans so much!

I keep getting a network error. I can’t add anything to my lists. All other apps in my phone work without issue. I tries to uninstall and reinstall and I still get the Network error. Help!

This app works, but it’s still pretty much the same as it has been for years with little innovation. It’s also missing several key features like the ability to “favorite” and item. Something I’ve previously purchased isn’t the same as remembering what my favorite items are and some other functions don’t always work correctly. My “frequently purchased” list includes random things that I’ve only ever purchased once if they were bought recently. That’s the big issue I have with the functionality and features of the app. Ditch the frequently purchased or make sure it only includes items purchased frequently and/or add a favorites list, so I can easily see the items I love from Wegmans and quickly add them to my shopping list. Thanks!

A bit clunky but I like the running totals in lists. Wish they had a pharmacy app where you can refill and manage prescriptions

Products are regularly not in provided location and many are not listed though they are indeed available in store. Often the name of a product must be typed in or the product will not show up in a general search. For example “roasted peanuts” will not bring up “Planters.” Also you must not have an error in spelling when searching. If you’re looking for Keebler’s, for example you better put that second “e”in there. Also, simply because an item is a “rice cake” doesn’t mean typing “rice cake” will allow you to find it. You might actually have to type in “multi-grain snack” if that’s what the manufacturer happens to call it. Although corrections to many of these errors might easily be remedied by the merchant when conscientious customers point them out, my experience indicates that Wegmans either does not care or is not set up to make such corrections and so such errors continue to be unaddressed month after month and year after year! This lack of tinkering results in a steady stream if inconvenience for the customer such as having to walk from one end of the store to the other to get to where a product is actually located or simply never being able to find a product because its not where it is listed and no one who happens to be working in the store when you ask actually knows where the product is either. The aop is sort of like a person who generally gives you the right directions on how to get somewhere, but regularly misdirects you a steady percentage of the time.

You can sign into the app. Then sign out, delete the app, reinstall. If you then reopen the app you are signed in. Even though you signed out and deleted the app! Also, Wegmans shoppers club cards fail to be added to apple wallet. They error everytime.

Use this app to shop maybe 2-3 times a week. I also use the “frequently purchased and items purchased within year” because it makes compiling list much easier. Somewhere within this week it all disappeared. There is no history of anything I have purchased. I tried restarting phone and deleted and reinstalled app but didn’t help. Hopefully you can get that back. Bummer! But I love the app in general especially the aisle the product is in and the total at the bottom.

Constantly have a network error in this ap - so frustrating - I can rarely get to parts of it I would like to use - I have tried in store as well and have to get hooked into Wegs WiFi for it to work -

I’m not sure how this app gets so many bad reviews as it is hands down the best grocery store app of all the major chains I’m familiar with (shop-rite, stop and shop, Trader Joe’s, Whole Foods, Costco, etc). In fact it’s not even close. The app tracks your purchases, keeps receipts, presents great recipes and suggests coupons. But greater than all that is the functionality around building your shopping list and searching for items in the store. The app allows you to add items to your shopping list from your previous purchases, recipes, or search function. Every item listed in the app contains the nutritional information and it’s location in your home store!!! This is literally the greatest time saving convenience and no other supermarket does it. As someone who follows a restrictive diet I find this functionality to be essential, and it is what makes me a loyal Wegmans shopper.

Loved this app until today - stated crashing while I was making my list, kicked me out of my login and wouldn't let me back in. Until app is fixed my 1 start remains, I can not even login now

The search function does not give any relevant suggestions if you miss spell a word or if you do not exactly type a word that exists in the search database. Searching for the phrase “steri-strip” renders no results. What this app should do is giving relevant search results for the same category: strips, gauzes, bandages, etc.

I love Wegmans, so this rating is only for the app. I went to return something not too long ago, and they couldn’t find me in the system. Finally they said that my card was under someone else’s name. I have use this card probably for 25 years. They issued me a new one. I want to set up the app on the smart phone and it said “hello Andrew”. I am not Andrew, but there is nowhere for me to say no I’m not Andrew, or change the number. Guess the app is useless, and now I’m going to have to go back and find out why the card still isn’t in my name even though it’s new. Extremely frustrating.

While the Wegmans app has improved over the years, there are still bugs and usability issues. 1) Often when trying to load shopping lists or coupons, the app gets stuck spinning for minutes only to come back with network or other error pop up. 2) List “sharing”, which to me would have been the most important feature, is laughably poor. The only way to share a list is via email, at which point it cannot be accessed in recipients app. This is actually worse than a normal email or text which you can copy into notes and check off. The way this feature should work to be useful is that once the list has been sent via email/text or better yet, simply shared via the app with friends (not a current feature) it were to open in the actual app, where you can check things off as you shop. If lists could be shared in real time, a while family could shop together and see what has been revived. I personally would use the app almost of the time if coming out of the office I could see a “Wife has shared ‘Monday W run’ list” notification/reminder, tap on it and be taken right to the shopping list waiting for me in app.

It will only let you look for a product in one store at a time.

We used to love this app. However, whenever we try to use it now we get errors that there is no network connection. Please fix....

I love Wegmans...for 50+years!! But..the app really needs a major overhaul. The search engine is the big issue....it won’t even recognize a product you type in....”product not found”!!!....as your standing right next to it in the store. Try the search on an item and see what you get or don’t get at all. Please revamp the his app...it’s old and outdated.

Now that the quantity thing is fixed, this app is back to being one of my most used tools. I use it every time I shop, and multiple times a week to add things to my list. One thing I would LOVE is a weekly meal planner that could potentially link to your list, like the recipe box. It would be a big update, but it would make the lives of your shoppers sooooo much easier!

I really like this app. No other grocery store near me has an app like this, where I can clip a store coupon, make a list, and see what aisle my items are in. When there’s a bug in the app, the developers are quick to fix.

This app would be ok if it didn’t require me to log in and hold everybody up while I’m at the register. Since not using the app means foregoing savings, I’d rather just shop where I don’t have this issue.

Wegman’s has ruined this app. It’s now horribly slow, confusing and user hostile. I love knowing where items are in the store but that’s the only good thing I can say about the app. Managing lists is painful. Sharing lists is impossible. If you can’t make the app efficient, how can you run the stores efficiently?

I signed up today, and tried add Shopper Club card to wallet app, but it shows cannot download pass.

I would like to see the same pharmacy capability as on the Wegmans website, with access to all aspects of one’s account especially order status. Right now you can only order refills by rx number.

I am a huge fan of Wegmans however it is very hard to login and create an account. The problem starts when I choose a location and then it says era. I had to delete the app😞. If possible hopefully the problem will be fix

The app is pretty good at helping you find products in the store, but the manual search by product capability could use some fine-tuning. I also like that it recognizes when you’re not in “your store”, and asks you to select the store you’re in at the time, so it can provide good search results.

Would be a little more helpful if you could scan Wegmans coupons and add them into your app. I understand your not being able to scan and use your standard Sunday coupons, as they need to be redeemed. However you should be able to scan any Wegmans coupons that are mailed to the house. Other than this the app is useful.

Used to be very happy with the app but can’t find my club card anymore to scan at checkout...where did it go?

I’m sure I’ve been spoilt by Meijer and their super useful app. The Meijer app has the weekly ad of things on sale, coupons that are tailored to your shopping habits, and deals you could unlock by meeting different metrics. The Wegmans app does have decent coupons, but only a couple really. They also provide recipes too to help you get ideas of things to make—which is handy for inspiration. Idk if I just want Wegmans to be more like Meijer or if I’m spoilt. I miss you Meijer!!!

I love shopping at my local Wegmans but this app drives me nuts! It crashes all the time, unexpectedly quits or deletes my grocery lists, its very slow and everytime I update it gets worst!

Loved this app for years. Now it doesn’t work at all. Unable to add anything to my cart. So disappointed.

I upgraded and my entire list was deleted. Very disappointed this was not thought of during the upgrade.

I love this app. I'm happy with how it organizes my list according to the store I'm going to. I regularly shop in 3 different stores, depending on whatever other errands I am running and I have no problem switching "my store" in the app. I don't use location services in the app, therefore it doesn't see what store I'm in; I have to choose it manually. One of my favorite things about the app is being able to see the ingredients in a product if I'm not sure about something new I want to purchase. Since I cook for people with multiple food intolerances, this feature is invaluable to me. I also really like being able to see the prices of products. This way, if I'm at a different store and wonder if it would be cheaper at Wegmans, I can pull up the app and see. I do like that this new update fixed how to add to the list. Thanks!

This app is absolutely horrible. It’s either glitching or malware we just don’t know but we hate it.

Love the app but there definately is a problem in regards to the shopping list - sometimes I will get to the store and all of the items will be cleared from the list.

I love it. I don’t understand the login issues others are having. I have none. It’s fabulous and easy to use. It saves me so much time when I do a big shopping. Sometimes I print it out if my husband is going instead of me, but only for small orders. I love that tells me where the aisles are and that it organizes it by aisle. I also like that if I’m not sure if they have an item, I can just check the app and find out. I love it

Poor app constantly having trouble loading coupons. Not user friendly at all.

i loooove the wegmans app. but the last 2 updates have been a mess. first it was losing all the items off my list. now today the app won’t even open. please fix it 😩 i’ve lost my whole list

I loved Wegmans stores! The first time I shopped, it was first 24hr supermarket I’ve ever been to. The overhead train, friendly staff, and numerous healthybrands was amazing. Over the past several years though, I had to move and now there is closer, and farther from me. But why I gave it one star is this app. My items in shopping lists were missing. I swore I boughy n brand of products there. Had I not discard the paper receipts, I would have saved much aggravation. But it was clear: Wegmans was deleting inventory, and it was also deleted from my previous shopping lists. Wegmans, IMHO, is no longer carrying brands I love. Instead, Wegmans is branding their own, and its not the same. It may be cheaper, but not better. I would give 4 stars for the app had not this happened. It helps find items and aisle in store, recipes, and easily use card scan. It does not save my password after app update(might be fixed). I reached out to Wegmans on this deletion of items but no satisfactory answer. If you are going to stop selling item, label it so, do delete from my purchase history!

It won’t load shoppers card to my Apple Wallet

I literally hate this app because when I went into another Wegmans store it wiped out my whole list. Also, there are several items that are not in the aisles that they are supposedly to be in. Get your stuff together Danny.

As title says coupons are still broken in iOS 12 and app 5.7...

This app used to be awesome. The last few updates have rendered it useless. Last week everything disappeared from my list and, when it reappeared, all 425 items were unchecked. Today, after the last update, everything disappeared and my list is completely empty.

Hope the Iwatch app is in development ??????

I love the app. I’m a loyal wegmans shopper because I use this app to build my weekly shopping list. The latest update has a nice “+” for adding items but 9 times out of 10 my tap takes me to the product detail screen and doesn’t increment my list. Can you make the tap target much bigger? Thank you!!

I really love this app when it’s working. Lately it has been unchecking everything or unchecking items I know I checked. It’s making me nuts. Every time it logs me out automatically it unchecks all items. I am on my 5th new list so I don’t have to uncheck hundreds of items. Also it would be better if it only totaled unchecked items instead of every one on the list. Please fix the app!!!!

Let me start off that I haven’t had the login issues that seem to plague some of these other reviewers, and I use the app quite frequently. However, this app is stuck in the early 2010’s. There’s new API’s and Apple design guidelines that this app needs to take advantage of. Siri integration could be amazing, ie “hey Siri, add milk to my list in Wegmans.” It’s built into SiriKit but they don’t use it. The style is also... old. Frankly it looks like it was designed for old people, with friendly, hand drawn icons (that look like some weird clip art type of things from Word in the 90’s). But that clashes with the rest of the OS, and old people are not using an app to help with grocery shopping, period. If they followed the design guidelines for iOS and utilized the available API’s and this app would be an absolute must have for anyone who shops at Wegmans.

The latest update still hasn’t fixed the shopping list. Now it’s refreshing when you add to the cart, but loses everything I already had on the list. Please fix, we rely on this app and the shopping list!

Unable to retrieve receipts. Yes I have my account number and yes I always scan my membership card. Not able to retrieve one receipt and I shop there every week.

I loved using this app but suddenly it stopped working! Why?

As much as I LOVE the Wegmans app, it doesn’t ever work! Most days the “my products” won’t update, I can’t scan things, it won’t find certain products (that are common like greeting cards!). Please FIX!

I typically buy the same items from Wegmans, specifically paper towels and toilet paper. Every month I would get the coupons in the mail for paper towels and toilet paper and then go buy them. Now that the coupons are digital I’ve only received them once and that was back in August. I called Wegmans to ask why I have gotten these coupons every month for over a year in the mail and now that their digital I don’t get them anymore. I was told that’s because once you use the digital ones you won’t get them anymore. What?!?!?! That is the stupidest thing I’ve ever heard! Way to make me not want to shop at Wegmans anymore.

I've generally found this app to be extremely useful. I've never experienced any login problems like other people describe, and I never get logged out of the app. I like the way it sorts the grocery list by aisle (it's not perfect—some items show up in the wrong location, but I know what those are in terms of stuff we usually buy), and I like that it remembers what brand I bought in the past. But I'm giving the app three stars because in July and August 2018 it's seemingly become rather buggy. Items I add to my list are mysteriously checked off when I get to the store. Other items I've already picked up and checked off my list get mysteriously de-selected when I'm walking around the store (yesterday, all the meat was not checked off even though I'd already checked off all those items). Then it tells me I've checked everything off my list when I can plainly see on my screen that I have several items remaining (yesterday, I still had five items I had not yet picked up when it said "Done!"). These aren't huge issues, but they sort of defeat the purpose of an app you use to check items off your list.

(1) You are geniuses for adding a “guest preview” feature for the virtually thousands of us who never know our shoppers club card # in order to actually login. Consider replacing this # requirement with the phone number like we can use at checkout. - - - (2) Product locator is amazing in-app and on the desktop site. I visit 6 different stores quarterly and this is an essential feature for me. - - - (3) Scanner?! I’ve never used this or the Lists feature but now I absolutely will start! You should feature a “hints/tutorial” dialog about the scanner when initiating the app to get people to use this more.

I was using the Wegmans app very well. But recently, when I try to check the coupon available, the page doesn't open. I tried to make sure the item I wanted was in the store, but I couldn't afford it. I don't think there was a problem until it was updated, but I hope the problem will be solved soon.

The main reason this app exists is to make a digital grocery list to ease your shopping experience. The basic way people handmade lists prior to this was to have a pre-made skeleton list of common items one would get, and you could then check which items you are out of. This way all common items are listed and it would help you to not forget an important item. The reason this app is BEYOND frustrating, is because you cannot make a master list, check certain items you want to buy, and have an option to then create a list with only those selected items. PLEASE MAKE THIS AN OPTION. If this were a written list, it would be easy to just put milk, I understand. But this app was made to EASE and ENHANCE my shopping experience, and depending on which specific item I need it will then determine which aisle it directs me to, and what the item costs, to then total my entire trip for me. These are perks I value. I want to put the specific item I buy in this new list, and doing an entirely search to find each item every single time to make a new list is EXTREMELY time consuming as you sell many, many items (which is great). I want to do this one time and create a master list I can then simply check items on, and move to my new list. And yes, I know you have frequently bought items, or recent trips I can refer to, but this does not take the place of what I am asking. On my master list there are my items from essentially every category to choose from, and that way I won't forget anything. The item I want from said category will already be there, no searching, just select and put on a new list - easy peasy. This is not a lot to ask and should be the very foundation of what the app does. Please make this an option, I have commented through the app since it launched, and the fact that it still hasn't been implemented is truly MIND BOGGLING.

works great on android. no crashes. no multiple logins, etc. iOS is inferior. discuss.

Frequently does not recognize items when scanning bar code. Today it didn’t recognize Wegmans glass cleaner. Search isn’t very good either. Can’t recognize something like “Tide”. Good idea but needs lots of work.

Unable to use this app because I never carry the physical card with me and don’t have my actual wegmans shopper number. Isn’t one of the main benefits of a mobile app supposed to be so that you don’t have to physically carry cards and paper around? Would be great if you could somehow look up your account by email or phone number like you do at the store...called the 800 number they list through the app, after 10 minutes on hold, I gave up.

Continuously gets network error messages when trying to add items to a list regardless or network connectivity (reliable wifi or LTE).

I have used the app since its introduction to make my grocery list. Was always great. Recently this app has been terrible! I shop in Canadaigua and it does not follow the store, so I have to keep scrolling back and forth to be sure I haven't forgotten anything on my list. Search is just plain awful. It can't find things that I buy regularly. Like Rice Chex for instance come up as "coming soon"! Hasn't Rice Chex been around since before we were all born? This week I had to make a paper back up list for the things that I could get to show up in the app. Really annoying.

I only downloaded this app to manage and use my wegmans shopper card. When pressing the ”Add to Apple Wallet” button, I get an error response saying that I ”Cannot download pass”. This is very frustrating. I give this a one star review until the issue is resolved.

Clunky and crashes all the time. Pay your devs more or hire more of them.

I love Wegman’s app. It is extremely useful and contains alot of good information about the products, including ingredients, price, availability and where to locate in store. If someone had a hard time using it, my guess is it was the user not the app.

Nothing will load properly. I can’t search items. It gives errors and then if it miraculously loads, it won’t let me add it to my cart and I get an error. It also shows ALL items unavailable no matter what it is and I know that’s incorrect. Hugely frustrating. I rely on this app for all of my lists and all shopping. Huge bummer. I hope they fix it quick.

I am assuming I am not the only one that buys the same products. I would like a favorites or pantry list that I can work from to create my shopping list(s), the app offers frequently purchased items but that’s not my pantry and it’s typically things I recently purchased, other list options are nice when trying to search for something I had purchase. Would like the option to add to a specific shopping list(s) and add to a pantry/favorites list. From the favorites list would like to be able to add to a shopping list. The ability to easily add to any list is not an option either, you have to go back and change your list.. makes it hard for meal planning. Wegmans stopped mailing useful coupons and now offer coupons on the app that are not tailored to standard products and is mostly specialty. Other grocery stores give you coupons at check out tailored to your purchases or purchase history. Not Wegmans.

The Wegmans iOS app has not been updated in two months. I notice on my iPhone XS Max that, when I use the on-screen keyboard, it is big and blurry. On iPad Pro 3rd generation I get black borders around the screen. The app itself also has an outdated design, almost as if it is from 2012. Please hire a new design team for the app and give us more updates.

The app constantly freezes and can’t connect to anything. Lists are impossible to create.

This app & Wegman’s are both amazing.

I use this app regularly and it’s not working Very frustrating Difficult to shop without making a list!

I don’t know what the critics are talking about this application is FANTASTIC!!! Not only is it easy to use, but it allows you to make a comprehensive grocery list as well as determine the cost of your bill. It goes even further than this. If you use your shoppers club card the day of a purchase, the next day under “my receipts” you can see exactly what you bought and how much you paid. This is the best grocery application on the web and believe me I have them all. Plus there are even more advantages to using the application than I have listed here. To mention just one, Wegmans will match any price you find listed in any other store. Try it and you’ll love it!!!

Love the ease of making your list Love love love this app!!!!

I want to be able to use the coupons through the app, but I continually get the message unable to load your coupons. Great