Saveur App Reviews

This app is nothing more than a pdf of the print version. You are constantly having to re-size each section in order to read. Very poor tech. Custer service was responsive and friendly but at the end of the day you can only do so much with a crap product. Do not waste your money.

After 5 days of trying to log in, I gave up. iTunes said the purchase was not available for a refund. Zinio said they could not give me a refund after 22 help emails. Both said I had to contact the publisher. 30 minutes on the phone with the publisher and they could not find me in their system which meant that they couldn’t give me a refund. Finally, a phone call to Apple support to complain resulted in a credit. What a frustrating experience!

How hard can it be to make an app that works?

I paid for it and it wont let me log in, reached out to them several times with no response. Such bad customer service

Been reading for decades. I look foward to each issue. Always informative Ricardo Primavera Boca Raton

If I could leave negative stars I would. After having been a print subscriber for almost 20 years I thought I’d streamline my life and do the digital thing instead. BIG mistake! This app won’t restore my purchases. Only have 1 edition for all of 2018. Won’t be renewing this one. Saveur you’ve lost a 20+ year reader.

Tried contacting Customer Service- hopefully they will respond and refund my money or mail me what I’ve ordered. Really disappointed!!!

Despite logging in multiple times and verifying all of my account information, no issues ever become available for download. After having been a subscriber for so many years, this continues to be one of the worst digital experiences.

Following the instructions, I created an account using my print subscription information and it still wants me to purchase the digital version of the magazine. Tried it multiple times, same result.

I just activated the digital version of my subscription, downloaded an issue and cannot for the life of me get back to the main screen of the app. What is the problem that has not been resolved some Dec 2017?? I adore this magazine and have subscribed for 22 years. But this app is goofy.

Saveur, please listen to your customers! When you are in the current issue, you can’t see the previous issues. The inly way to get the view with all the issues is to delete the app and download again. Hopefully you will fix this soon or else I may have to stop subscribing.

Was already ticked off because you can’t browse multiple issues. Now, my subscription information has completely disappeared, along with all magazine issues, so I would have to pay again? Nope. Customer service is completely unhelpful. DO NOT BUY THIS SUBSCRIPTION.

I’m still trying to send a review. Needs an update bad. At some point everybody is going to cancel the subscription.

This app is to be avoided at ALL costs and for heaven’s sake DON’T leave annual subscription on in iTunes...! Tech support is unhelpful (and that is kind). I am deleting this and cancelling my subscription.

After many attempts, app will not let me download current issue. Hope they fix soon.

The app just does not work. You still have to purchase all the past magazines in order to view them. The only magazine you are able to view is the most recent one. Very disappointed.

Just as another user has stated- sign in - sign out and read the tiny little numbers on my subscription tab on paper magazine, enter them - add name - password - and I should be in, right? NOPE - it asks for it all over again... just how dense am I that I did this about 6 or 7 times thinking I had done something wrong - I know, it’s embarrassing just how dense - oh my. So what’s up - you are stating we have access to both paper and digital with our subscriptions - so far this is not true. Either change your statement and your advertising or fix the problem - as this is FALSE ADVERTISING at this point.

In order for me to see my subscribed issues, I have to delete the app, then reload it, then sign in again. Then I can open whatever issue I want, but as soon as I am in that issue, I can’t get back to the main screen. At which point I have to do the whole process over again. I sent an email to support about this a while ago but have not heard back. Love the print magazine, but the app is lacking; and since I travel a bit I like to have the option of seeing my issues in digital. The only reason why o have a second star is because the quality of the digital issue is good and the navigation within issue is good.

Subscribed through iTunes for a full year, yet I can only see one issue. All the other ones appear for sale or for subscribing again. They need to update the software - make it work!

I like the print subscription, but cannot get digital access! Catch up with the times or you will lose a print subscriber. I don't have a review for the contents of the app, because I won't pay twice. SMH

The developers need to scrap this app once and for all and start over. Has never worked, doesn't work, will never work. Can't believe I pay for both the print version and this garbage.

Hope an update comes soon. I'm this close to unsubscribing.

This is good thing to cook!

I have been a print subscriber for years. You want me to pay additional for the digital version. Why would I pay twice for the same content. Where is your customer appreciation? Other magazines reward their print subscribers.

App crashes at launch!!!!! :(

I cannot get through an article without the app crashing. I'm very disappointed

when i started using it i was really glad, but then all these problems hampered visiting the pages appeared, this magazine should be saved but improved

It is so frustrating to not be able to even open this app. I just get a black screen. Please fix so I can enjoy the magazine I paid for.

Print subscriber for years they can't switch it to ipad or include a ipad version with paid print so looks like I need to cancel all together "..............still love Bon Appetit though they have everything in place for the new world "...............not like poor broken Saveur!

After reading others' reviews I agree why would I want to pay more ...the magazine itself is expensive and full of ads.... The only magazine that's worth a c*** is Cook’s... No ads if anything very helpful ....rest of the junk out there is full of ads for c*** I don't need...

Content is good but app keeps crashing. I hot charged a retail price when I am a subscriber too. Pls fix!

Wrote a good first review. Will not renew. Cannot see paying this much money for a magazine I cannot read. Hate not being able to see what I pay for, feel ripped off,

I love how I have to uninstall this app and then reinstall it to get a new issue to download. Also love how magazines hit the stores well before the app...

Can't believe for high price of print subscription that I am not allowed access to digital version. What gives!?!

I have a subscription for the printed version and I love the magazine. I didn't realize that I would have to pay more for the digital version. I can't believe you want me to pay more. None of the other magazines that I subscribe to are like this. You are going to be losing customers I believe.

Please fix, I can't open my app anymore

Very badly designed App. Near useless, constantly crashes. Still crashes and wastes time.

Same problem! Crashes during DL and it makes you start over at 0% over and over. I can't even read the past issues without it crashing. I never had an app that crashes so much like this app. It's been months since the last update and this is it??? Really??? I lost hope! You guys need to hire someone else to re-do your app because whoever is in charge, is making you look bad.

Big fan of the Magazine... But this app Blows! The "Support" team has been responding to my emails, but fails to fix the app. Also I have to purchase an issue I had already paid for. I either want hard copies of what I paid for, or my money back...

I have just unsubscribed. Hope an update comes soon.

LOVED this magazine, print and digital. Been subscribing for over 10 years. When I had the option of adding the digital subscription, I jumped at the chance. All was wonderful until the recent upgrade. I currently have no access to my digital issues that I paid for. After 3 emails to them over the past week and a half, I finally received a response- change your password. Even after I told them I tried this and it didn't work. I am losing all faith. I waited to write this review hoping they would help but no such luck. My recommendation- don't purchase until they fix this!

Doesn't recognize my subscription, dissapointing.

Love the digital magazine on my iPad but it won't download the new issue

Unable to download any issues since upgrading to iOS8.

Got one number only, and then nothing else! Cannot download, cannot login, cannot restore, cannot re-install the app, cannot email support!!! Really amateur developers.... How is that possible nowadays?? In the case these c***** developers want to know, the error is: "unable to download folio: -530" Waste....

So far, the above will not download. I waited over 45 minutes for the publication, having given up my Zinio when this app came out, all to no avail??? Other past editions download O.K. What's going on? alanjesq

Does not work with ios 8. Can't restore my purchases, can't download. C'mon, folks. Fix it or start refunding money for subscriptions.

I LOVE the new app! I was able to restore purchases seamlessly, and the download was really fast! Good job, Saveur! The magazine is so much nicer to read! Now, I am not going to cancel my subscription.

Thank you for the Nov 10 update! This solves all of the download/crash problems.

12 year print subscriber, 2 year iPad reader, and now we need two different apps to see/read the magazine? That is crazy! Worse is that the new app doesn't recognize my account, won't let me download the August Edition, nor enable a changed password. Fix it, make it functional again, it was wonderful reading old issues and current ones on the iPad - no EVERYTHING is a mess and not functioning. What prompted you to change and break relationships? Not a happy SUBSCRIBER now.

Continuous crashing...Hey Apple,stop selling this c*** to your customers!....People will eventually catch on....Refund Refund Refund!

Badly designed app. Crashes continually.

This is the worst app out there, you need to get this sorted and fast. This review doesn't allow ZERO STARS, but it is ZERO STARS, it doesn't get any worse than this.

I can't see the issue cover of the January issue in either the store or my library. The photography and content is fantastic.

I want this app and can't get it. Please fix the problem so I can start enjoying all the delicious recipes.

Despite my best efforts at logging in online and on the app, I am still unable to view the magazine online or in the app. Dealing with the app developer has been a nightmare of several emails back-and-forth with no resolution. I give up. I will wait for my snail mail issue to arrive.

I really enjoy the magazine however, it would be a great addition and perk for all of us loyal followers to have an index for all of the recipes and articles. That way we could find what we are looking for, click on it and boom we have it.

I love Saveur magazine but his app is so consistently poor I will have to drop my subscription. Of all the magazines I subscribe to, this app is hands-down the worst. It feels like Saveur has written-off the iPad version.

My magazines were working fine on iPhone and iPad. But after upgrading both to iOS 8, the download button stopped working. I've uninstalled and reinstalled. Happens on both iPhone and iPad. Also happens on my Smithsonian and Cook's illustrated magazines. So their underlying app framework must be the cause. Hoping a new update is on its way. Strange that googling the issue comes up with nada. Am I the only one?

This is merely an app to purchase past issues, two to three bucks a pop. Pretty beat.... Their Flipboard articles are great however.

I am really disappointed with this issue and the layout. The cover picture was about ultimate roasts? Well, buy a pre-cooked ham and glaze it friends. That's the sum and substance of their cover. The recipes are scrunched into three columns on a page or two. Plenty of room for ads though. This issue wasn't worth $.25

What the h--- is the matter with you people? Your incompetence with online logistics is in such contrast with the quality of the print publication. I suppose its a different department. Its a department that requires complete reorganization.

App looks nice, but both new and old issues download very slowly, and not in the background. Restarting partial downloads isn't very reliable.

This was a good app....was... Please fix this, have been having issues since iOS 8. Can't download, it keeps kicking me out. I have uninstalled multiple times.

Free access is nothing valuable when you try to sign in but keep getting a "can't contact the server" message - and that's ONLY when signing in! Have deleted and reloaded this piece of garbage app over and over. My advice is to move on - nothing to see here (literally!).

This app does not work. I have written many emails to Bonnier with absolutely no response. Save your money and either get the print version or choose another magazine.

I would give zero stars if I could. New (updated) app won't download new issues and requires you install a SEPARATE app to look at your previously purchased and downloaded issues - and you apparently have to redownload them, although I can't get "restore previous purchases" to work. Hopeless.

As a magazine it has a decent blend of content with supportive ads - as a digital feature it takes advantage of the viewer in an almost abusive way - ads are foremost every other page and content harder to read - and any content designer would think to link the listed web links. Poor implementation at a higher cost than the hard copy magazine. Do your self a favour and wait till they respect the digital reader for what other magazines and newspapers "get" - a few links within the pages of a PDF file doesn't cut it anymore. Too bad.

Nothing works, reinstalling doesn't work, restoring doesn't work. Just getting "unable to download folio: -530" error.

I am sorry this app is good for nothing but trying to sell me 5 dollar digital issues of the great magazine. And i know a great magazine does not happen for free but c'mon...... Allowing us to preview a few pages... Thats it? Well good luck In the new digital media age. Hey i'm a music professional and have a CD that I produced... Not free either... How bout we swap?

Useless after 8 update!

Worse app in the App Store, ripping people off - complete waste of money and Bonnier don't care as their support is non-existent- guess they must have recruited the dumbest people in the computer app world

0 stars Are they asleep at the wheel. I truly expected more from Saveur. Does not seem that they even updated the app to support IOS8. When I tried to download the October issue (side note: it was downloaded and accessible before I updated to 8) I get the above error. Does Saveur not realize that they will lose subscribers? Sadly, if this is not fixed soon I will cancel my subscription.

Sign out. Sign in again. Repeat. No use. The app wants money for a subscription I already have. Past issues are sitting there in the app, but forget about the current one. Why? It accepted my user name. It accepted my password. Didn’t it?

Exploring, focused journal. Fine photography. Recipes not organized for saving. EHEN WILL THIS APP GET FIXED? IT IS PATHETIC.

The quality of the digital versions are superb. However, once a magazine issue is selected, I can't get back to the main screen to select a different issue.

The app initially looks good Does little They charge for a subscription then charge you again for issues They give you no way to get in touch to cancel except for a difficult to save screen at sign up All very legal and disreputable