Food Network Magazine Us App Reviews

I've been subscribed to the digital and print versions of Food Network Magazine for more than two years and thoroughly enjoyed the digital version app that allowed me easy electronic access to all the recipes and articles. I would have given it five stars. The app was updated about a year ago and I had to phone Customer Service twice to get my subscription reinstated. The page view that had scrolled across the bottom of the page was particularly useful, and that's gone. I found this update clumsy and uniquely NOT user-friendly. About three months ago, the App was again updated to resemble the original. I’m much happier.

I wish I would’ve read the reviews before I purchased an issue. I purchased for $4.99 and then it appeared it was downloading but I can’t open it or read it? Am I doing something wrong or is it because the app is horrible?

I just came back to the after about a year. Have to unlock an issue before you can leave a bookmark (how is that done, by the way?), no list of issues owned - have to scroll through everything to which ones say ‘available offline’. This makes it almost worth it taking up space on bookshelves or magazine racks & going back to the physical issues. Please fix the app & put it back the way it was. ETA: have no idea how to find the bookmarks on my older issues from before the update.

I’ve been a subscriber for years, now I can’t even scroll past the cover. It just stays stuck there. Will be canceling my subscription since the devs are aware of the issue and don’t even care to fix it

Pages won’t turn at all...

After my digital subscription expires, I will not renew. After the app changed a few years ago, it has been nothing but one problem after another. Very disappointing.

I can’t even read any of the recent issues because the pages don’t TURN.

Another poorly working food magazine app. Pages take forever to load and scrolling is difficult. I will be making an attempt to cancel my subscription.

i’ve been a faithful digital subscriber for what seems like forever.....but i’m beginning to think my loyalty will s misplaced.....i have been trying unsuccessfully to view any of the new issues for 2018 to no avail......not sure what happened with the latest update.....but whatever it is.....please please please fix it.....otherwise i will be forced to cancel my my subscription and request a refund (my subscription auto renews in september 2018).....i shouldn’t have to pay for issues i can’t access....

I’ve subscribed for years, and really like the magazine... But I can’t even open new issues since the update. I’m going to have to cancel.

So I did the latest update, now I just owe for some of the magazines...what a joke Bring back the old format! Did the update and now it tells me I owe for each magazine or buy a subscription, which I already have!! No one responded to my email and no phone number. I'm done! Just cancelled!

New “improvements “ have basically made this app useless. I plan to cancel my subscription today.

Yeah, so where’s our January 2018 issue? It’s already 01/08 and still nothing! Agreed with previous reviews about the app update being garbage. I actually thought it might be my iPhone or iPad that was acting up but glad to know it was the shoddy tech. Mostly...WHERE THE HELL IS MY JANUARY ISSUE? 02/18: So, just downloaded March’s issue and I can’t read it because I can’t turn the page. I try to swipe left and it just brings me right back to the cover page.

After updating I can’t view a single page! I tried to troubleshoot but was told I needed an active subscription. I do have an active subscription. Tried to re-login but forgot my password and there is no option to retrieve or reset it. Cancelling. Horrible app!

Each page downloads individually? Are we being watched as we read? And the borders across the top? Why? I move them out of the way and they come right back. A five-year-old could have designed this better. No offense to five-year-olds.

I had a subscription digitally, I tried the new app but I can’t save my favorites receipts as always did. So what’s happening....please I need a solution. Regarding printing is impossible.

I would probably love the magazine, only I cannot open any issues. Customer service did little to help

Clunky, page loading is horrible, and it’s a step backwards in user experience. Miss the old table of contents. Now it’s just ugly.

It doesn't work well on any of my mobile devices! The border on top and bottom is useless and detracting. I am also not able to view more than 2 pages in a row. I have numerous friends with same issues and unless this is fixed by next edition we will all be cancelling subscriptions and NOT buying print edition. If I could give zero stars I would.

As others have stated, with the latest update I lost my subscription and previous issues. However this is the 4th time this has happened. After 3 weeks customer service agreed to convert back to print version. Still previous versions are lost. I won't be renewing print or digital versions.

The new update is awful. Slower and more ads. Change it back please.

So my app updated. Hopefully that solves the scrolling problem within my issues. I tried to restore my iTunes purchases with the update. No such luck. It still tells me I need to pay for previous issues. Come on food network....get it together!!!!

With the latest app upgrade I lost access to previous digital editions that were included with my subscription. I have subscribed to both print and digital versions unlike what is noted within the app. I now have to pay to unlock previous editions. Not cool. Please fix.

After a few days of communication with customer service, my subscription has been restored and I was even given a few other issues a no charge. Thank you! Update! The new update is AWFUL! I've lost my subscription. Fix this now! I'm only allowed to view issues I've already purchased as a "free" 5 minute preview. I will not renew when it's time. I'm not thrilled. I can't get it to work on my iPad. I've done everything the app tells you to do and it's still not working. I called customer service, the guy was nice but couldn't figure it out so in 1-2 days I'll hear from a manager.

Like other reviewer's here, I have been a digital subscriber for a few years. Recently all of my issues have disappeared and my renewal through Amazon has not been recognized. I don't want to spend multiple days dealing with customer support to try to get back what I already had. I will be canceling my subscription.

Hate the new version. Will not renew. Should have left it alone!

I really hate the new update. If the page is touched in the wrong place, it goes to a listed index. It doesn't scroll correctly. Terrible. The sad thing is, the previous iteration was wonderful.

I've been a digital subscriber for more than two years. The latest update is hard to navigate, can't easily read and save recipes, moving around is not intuitive. Why oh why do the developer trolls feel the need to fix what isn't broken!? Fix it back!!!

Update 7/17/17: I still don't have access to 3 of my previous issues. Still requiring me to pay for them. Don't know why they decided to update the app, was working great before. DO NOT UPDATE!!!!!!!!! With the current update, I am now required to pay for issues I already had paid for. I have been emailing everyday asking for help with no response. I will continue to do so until this is fixed. This is needs to be fixed asap. DO NOT UPDATE!!!!!!!!!!!

Update: I have had nothing but problems with the digital content. The issues I have already paid for are now requiring me to pay to access the content. Customer service is terrible. I have not been able to find a phone number to contact them, and the back and forth emailing has gotten me nowhere. Very frustrated. I have lost all the recipes I used to have. Should have stuck with "real" cookbooks. I used to love this app until the most recent update. There is no longer the ability to make a "shopping list", which was one of the best features. It also used to read more like the actual magazine, with each page being uniform in size. Now you need to scroll down on some of the pages, but not on all of them. As a result, some recipes don't fit entirely on one screen, which detracts from the apps practical use while cooking.

I have subscribed digitally for a few years. Loved the old app and ease of use. The update has made it Impossible to save favorites without wifi and Facebook. I read mostly without wifi and I don't Facebook.... Also can't figure out how to print just the recipes that I want. Too complicated and wifi connected, I would cancel my subscription if I hadn't paid for the year. Will not renew. I love food network magazine but I Hate this app

I agree with previous reviews; this app has serious issues. I paid for both print and digital but it won't let me access the digital. Wasted a lot of time on this and I have just given up. Tried all of the suggestions from customer support and none of them work.

I don't like the new layout. It's like a bunch of websites now. Pages load very slow and I really dislike all the scrolling as it's very clumsy. I won't be renewing my subscription.

I don't know what happened, but I'm no longer able to see the entire page; the cover or any other page. I'm driving myself crazy thinking it's me. I deleted the app and reinstalled and it's still playing hide and seek. Then I see it's not just me. Why Food Network? Why? Why change a good thing? I'm not getting what I paid for. I have buy the magazine in order to fully enjoy what it has to offer. Please fix his r I will be forced to cancel my subscription. 😠

All my downloaded issues are now needing to be paid for again?? What happened to free digital with subscription? Not much point in having the app anymore

I paid for subscription and I've lost all my previous content. WTH!!!!

Unable to log on at all. You will lose any previously purchased magazines even with an e account. They want you to pay in order to access them. I wish I could give no stars as a rating.

I bought a subscription, but after the update I cannot log into my subscription. I've tried deleting the app and reinstalling. I've tried contacting support and haven't heard back. What a rip off!

Update deleted my account. Like other reviewers the magazines have a price on them. When I try to log in it says wrong email or password. When I try to reset the password it says that I don't have a subscription with that email. The app needs to be fixed!

The new update is horrendous. All of my downloads are gone. Then when I finally get them to reload I can't view seamlessly. Every page takes 30-45 seconds to load. Completely terrible. So, so upset.

Like with the HGTV magazine I had an active one year subscription and all issues were purchased. The update comes making the issues unreadable and it proceeds to delete all of my issues! No way to restore them and the support is useless! I had no problem cancelling my subscription though. Worst app ever thanks to Maz!

It’s so sad how far this app has fallen. I used to luv this app and subscribed faithfully each month, but now I refuse to pay money for garbage. I don’t know happened...Sad

Not sure of what I am doing wrong. I paid for online subscription I cannot access to read the magazine. I purchase as a fundraiser for Girl Scout. Now I wish I could have received the paper magazine kind.

I have been subscribing to the magazine since it started. I wait for each magazine and can’t wait to see what is new.

I have entered in the username and password that Hearst Publications sent me. I have tried the choose your own password option and it will not let me change my password or enter my subscription. It says I have the incorrect username or password. I am getting VERY frustrated.

I have not liked the digital version of this magazine for a while. I find the pull down format cumbersome. I liked feeling like I was leafing through pages. Also the overlay doesn’t go away and takes away from my enjoyment.

Like the other MAZ powered apps, can’t get past the cover on previous purchases that need to be downloaded again. In addition, I hate the top and bottom banding which removes a full inch of actual content. Hearst Magazines better get on these problems or they are going to lose a lot of subscribers. I’m tired of having issues ever time iOS is updated.

The app has changed so much over the years. I am not able to even use it anymore and i have just renewed recently and I have an iPad Pro. Ridiculous.

Yeah, so where’s our January 2018 issue? It’s already 01/08 and still nothing! Agreed with previous reviews about the app update being garbage. I actually thought it might be my iPhone or iPad that was acting up but glad to know it was the shoddy tech. Mostly...WHERE THE HELL IS MY JANUARY ISSUE?

Where’s the January issue?

This is crap. I have not received my January issue to download. I have been getting the run around about who is responsible for this but no answers and no January issue. Even then my December issue, the first 15 pages were all advertisement. I would not recommend this magazine to anyone and am very disappointed.

I hope the Food Network app team are reading these reviews. One star ratings across-the-board is a very good indicator that your application is not working well. Ever since the application was "upgraded", it is basically been rendered useless. Most pages take minutes to load or don't load at all and what was once a very simple application to navigate is now cumbersome, unfriendly, and the changes were pointless. It is now January 1, and the January issue is not even available to download -- not that it really matters because I would only be able to read about 70% of it. I am just cancel my subscription as of today and will not be renewing online. Fix the issues now or you are going to continue to lose your subscribers. You should also consider replacing your technical team and application developers.