Five Guys Burgers Fries App Reviews

By Five Guys Franchisor, LLC

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Five Guys Burgers Fries app review

Five Guys Burgers Fries App Info

  • 50 Ratings
  • Price: Free
  • Category: Food & Drink
  • Updated: Apr 24 2018
  • Version: 3.3
  • Size: 65.30 MB
  • Seller: Five Guys Franchisor, LLC
  • © Five Guys Franchisor, LLC

Five Guys Burgers Fries App Screenshots

  • Five Guys Burgers Fries review screenshots
  • Five Guys Burgers Fries review screenshots
  • Five Guys Burgers Fries review screenshots
  • Five Guys Burgers Fries review screenshots

Customer Reviews of the Five Guys Burgers Fries App

Ordered food, showed up to NOTHING

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Bb123ss's Review of Five Guys Burgers Fries

Reviewed on 6/7/18 9:07 PM

Ordered food at 3:48, get there at 4:25, order says complete on my phone and they somehow never got the order at the store. I was looking forward to my 12 dollar burger and then had bad customer service from the workers getting the money back on my card. Shame.

Mostly Good

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MrsHoranThoo's Review of Five Guys Burgers Fries

Reviewed on 6/6/18 3:55 AM

I enjoy Five Guys food greatly but I feel as if the app doesn’t have as many options as it should. Face to face I often ask for extra bacon on my bacon cheeseburger and this app doesn’t allow me to do so in the condiments section. I also wish that it had an option to save your card information as it never save mine and it’s just a mild inconvenience to me to have to retype it all each time.

Unable to complete order

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sjq's Review of Five Guys Burgers Fries

Reviewed on 6/6/18 12:39 AM

App works great, up until you hit the “Place Order” button, you then are greeted with the message “Credit Card not supported by this location” I have tried several Credit Cards and three different locations around me with the same results. Not sure what good this app is if you can’t actually order the food.

Great app but needs pay integration

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brianabston01's Review of Five Guys Burgers Fries

Reviewed on 6/5/18 4:27 PM

Lots of options but would be better if it allowed access to pay options already in the phone.

Menu excellent! Checkout and track option could improve

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Vagabondp's Review of Five Guys Burgers Fries

Reviewed on 6/5/18 1:11 AM

Add Apple Pay option Add order number to mobile order. Bonus if status updated within the app (prepping, fries in, ready, etc...) Add a tipping option (copy from Starbucks app)

No coordination

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burgergoddess's Review of Five Guys Burgers Fries

Reviewed on 6/4/18 4:35 PM

App is convenient but useless if the staff at the store don’t pay attention...I showed up and they hadn’t even started cooking my order, so I wasted time on the app!

Fonts to small

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Linzbenet4250's Review of Five Guys Burgers Fries

Reviewed on 6/30/18 5:46 AM

Normally I like small font but this is even smaller than I like. Might be because of the iPhone X (next update full screen? Please. 😁)

Text Unbelievably Small

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Jrmarion510's Review of Five Guys Burgers Fries

Reviewed on 6/30/18 1:48 AM

This review is for Version 3.3 running on an iPhone X iOS 11.4. Why the hell is the text so small now? I'm talking disproportionately and unbelievably small. I can barely read the text. The patch notes only said and I quote "enhancements to the user experience." Ha! Good one. You might've fixed some bugs but you have caused the app to become severely difficult to read not to mention this app doesn't even have iPhone X compatibility yet. I mean come on guys, the X has been out since last November and still no support. The only reason I'm not giving this app one star is that the ordering process is very fast and works without a hitch. Just fix the dang UI please.

App was down When...

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app was do's Review of Five Guys Burgers Fries

Reviewed on 6/3/18 5:41 PM

The app was down and I happened to go to my bank app and it was charged two time for my order!!! I had to pay a toal of three times to get me food! The store is saying have the call. Customer service the CS saying go to the store!!! I’m getting passed!

Love this app and the burgers!

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bulldog1238's Review of Five Guys Burgers Fries

Reviewed on 6/28/18 11:02 PM

So easy to custom order burgers for the whole family and pay for them too! ♥️♥️ Five Guys