Chipotle App Reviews

By Chipotle Mexican Grill

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Chipotle app review

Chipotle App Info

  • 1117 Ratings
  • Price: Free
  • Category: Food & Drink
  • Updated: Dec 16 2018
  • Version: 6.3.0
  • Size: 176.51 MB
  • Seller: Chipotle Mexican Grill
  • © Chipotle Mexican Grill

Chipotle App Screenshots

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Customer Reviews of the Chipotle App

Terrible order service

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bvaidvaid's Review of Chipotle

Reviewed on 9/6/18 7:17 PM

I ordered food in advance and it was freezing cold and missing my hot salsa as well as double chicken.

Difficult to order

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jicloud's Review of Chipotle

Reviewed on 9/6/18 7:10 PM

Have been trying for the last 30 mins to order a meal and it errors out constantly. There also needs to be a spot where you can specialize because having “light” and “extra” as the only modifiers is awful.

App and online ordering

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PechonaliDaD's Review of Chipotle

Reviewed on 9/6/18 7:06 PM

I tried to order online and once i added most items it kicked me out. Then I tried the app and once I added all the items it kicked me out. Came to the actual location and after standing in line they made us order separately and told us we had to wait cause they had other online orders! Worst customer service ever!

No plain white or brown rice options.

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keithdal's Review of Chipotle

Reviewed on 9/6/18 6:50 PM

The app and the website are very good. The only drawback is that there is no option for plain white or brown rice. All five members of my family enjoy your food but do not like the normal white or brown rice. Having the opportunity to choose plain white or brown rice when ordering from the app or on line would be wonderful. Thank you very much.

App always is down for maintenance

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Obliviga's Review of Chipotle

Reviewed on 9/6/18 6:37 PM

You guys should have two servers, a production and pre production server. DO YOUR MAINTENANCE ON PRE PRODUCTION SO USERS CAN ALWAYS USE THE APP!

BS

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Dogggg14 👎👎's Review of Chipotle

Reviewed on 9/6/18 6:34 PM

I live 4.4 miles away and you can’t deliver!

Took my card info, charged it but my order was never confirmed

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Ron Mexico 82029373's Review of Chipotle

Reviewed on 9/6/18 6:33 PM

No food. I am hangry and disappointed in my favorite lunch spot

Bring notes back

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jtheath88's Review of Chipotle

Reviewed on 9/6/18 6:29 PM

This app was great but I pick up for multiple people so having the ability to write a note was great. You guys have deleted the note option Lame! Now I have to order it over the phone to specify my order ...... which you guys hate bummer Also only 3 customizations is stupid because you can do as much as you want at the store. So I’m saving no time. Also the quesadilla is not an option. Honestly worst restaurant app ever

Kept buffering

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Ocalacub's Review of Chipotle

Reviewed on 9/6/18 6:16 PM

I decided to order something ahead of time and swing by and pick it up. I placed the order, went to check out and it just buffered fir a bit and didn’t go anywhere. So I backed out, placed the same order again and hit check out. Same thing, so I backed out again and decided to check if I had anything in my “bag”. I had both orders in there. So I delete one and checked out from there. Just kept on buffering and never placed my order. So ended up going and waiting in line to place my to go order.

Convenient, when it works

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allis2412's Review of Chipotle

Reviewed on 9/6/18 5:48 PM

Super convenient to be able to order for pickup, but lately the app has been messing up quite a bit lately..