Green Dot App Reviews

By Green Dot Corporation

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Green Dot app review

Green Dot App Info

  • 1960 Ratings
  • Price: Free
  • Category: Finance
  • Updated: Jan 16 2019
  • Version: 4.16.
  • Size: 112.69 MB
  • Seller: Green Dot Corporation
  • © Green Dot Corporation

Green Dot App Screenshots

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  • Green Dot review screenshots

Customer Reviews of the Green Dot App

Mad at this app

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jayelnes's Review of Green Dot

Reviewed on 12/30/18 12:28 PM

I try to log in but when I do it says need to log into green dot.com so I do then I try again but it still doesn’t work so I can’t even get into the app

Frustrating

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GLR77's Review of Green Dot

Reviewed on 12/29/18 12:07 PM

So I got green dot to stay away from banks cause I get to the banks late all the time to load my money and I hate carrying cash I upgraded to the platinum card but do not know how to check my balance or put the platinum card on my green dot app every time I call the number I get the same response and they hang up how does this work very frustrating..

Um...

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alex is typing's Review of Green Dot

Reviewed on 12/29/18 12:07 PM

So far my card is working well, it’s just more of the app. The app won’t let me log in for whatever reason and keeps telling me I need to sign in to the actual website (mind you, I have a LOT of times already and even saved my login information) and it still won’t let me sign into the app.

This company prey on people.

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App dad 80's Review of Green Dot

Reviewed on 12/28/18 12:15 PM

Fees are astronomical. Fees aren’t clear. Impossible to get out. I got this as a gift from an old person who thought this was a gift card. Run.

Not with it..

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Kebin Hernández's Review of Green Dot

Reviewed on 12/28/18 12:15 PM

My dad bought me one of these green dot cards thinking that I was a gift card. I was also given a card by someone else that did the same. I activated one card and I checked the next day and I got a 7.95 charge. I called the customer service number and I asked if I can just activate the card and transfer the money from the 2nd card and pass it over to the one I had activated. The representative did not even answer my questions. She just kept saying it is possible. After like 3 minutes she said that all cards have a maintenance fee. When I asked “How can I close the account” she kept asking me if I wanted to close the account. I only asked her how if I wanted to in the future. The representative did not know how to answer basic questions. So dissatisfied and upset

Not recommended

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Robbed by Green dot's Review of Green Dot

Reviewed on 12/27/18 12:31 PM

These cards can be bought as a gift cards and I do not recommend doing so I received a $30 gift card for Christmas they force you to register the card do use it in after registration you were informed that you will be billed monthly $7.95 for a monthly fee for this account you then have to use whatever money is left on the card because they immediately take $7.95 off of it upon your first purchase you have to wait 30 days to cancel or they try to Bill you $7.95 again even though when you buy these cards you pay a fee above the amount that you actually put on which I’m sure his taxes and a small fee from the company for buying their product why would you pay money to somebody to use your money go to your bank and get a free debit cardOr if you’re going to give a gift of money then I would just advise to give the money because most of these cards are the same it’s all a scam they rob people of millions of dollars every year don’t buy into it

Worst banking app

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Jonnnypp's Review of Green Dot

Reviewed on 12/27/18 12:31 PM

Charges you ridiculous monthly fees. Half the time the app doesn’t work due to “maintenance.” Do not buy.

Horrible company

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Nobilis702's Review of Green Dot

Reviewed on 12/27/18 12:31 PM

I got a gift card of $40 but in order to use my gift card I had to create an account with them. The second I made my account and add the card to it. I get charged $7.95. So that leaves me with an actual gift card of $32. I’ve never seen a gift card do this before. That’s almost a 20% tax on top of what it cost to get the card initially. On top of that the gift card can’t be used with apply pay or Uber. Customer service doesn’t help you much. They told me to use a different payment method. Since green dot doesn’t work. Plus when calling you get spammed with a ton of phone adds within the option menu that takes longer to hear your options.

One of the worst I have tried to use

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Sasquatchs Balls's Review of Green Dot

Reviewed on 12/27/18 12:31 PM

For starters to activate a pre paid gift card with the 800 number was a joy going to happen being on hold for over 25 minutes. So I thought the app would be faster - I kept getting error messages. “Can not retrieve your information at this time, please try again later” this is still the case - I would avoid this system at all cost.

TERRRRRRIBLE

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ndone1212's Review of Green Dot

Reviewed on 12/27/18 12:31 PM

I got a card for Christmas. I can’t use it activate it access the mobile app or the website. They have no customer support whatsoever. It’s at the point where I have had to resort to writing a bad review on the App Store in the hopes of getting in contact with someone who can help me. TERRIBLE