First Horizon Mobile Banking App Reviews

By First Horizon Bank

star star star_border star_border star_border 2.3 / 5
First Horizon Mobile Banking app review

First Horizon Mobile Banking App Info

  • 147 Ratings
  • Price: Free
  • Category: Finance
  • Updated: Nov 3 2019
  • Version: 9.0
  • Size: 74.77 MB
  • Seller: First Horizon Bank
  • © First Horizon Bank

First Horizon Mobile Banking App Screenshots

  • First Horizon Mobile Banking review screenshots
  • First Horizon Mobile Banking review screenshots
  • First Horizon Mobile Banking review screenshots
  • First Horizon Mobile Banking review screenshots
  • First Horizon Mobile Banking review screenshots

Customer Reviews of the First Horizon Mobile Banking App

Worst customer service possible.

star star_border star_border star_border star_border

justin stepp's Review of First Horizon Mobile Banking

Reviewed on 10/30/19 1:38 PM

I am out of state and can not get my them to unlock my Mobil account. If you do not want to get stuck out of town and locked out of account. I would suggest moving bank accounts. I will continue to publicize this. And speak to better business bureau. I would not recommend first Tennessee bank to anyone.

Mobile deposits don’t work

star star star_border star_border star_border

bektex's Review of First Horizon Mobile Banking

Reviewed on 10/30/19 1:38 PM

I have used other apps, and this is the WORST for mobile deposits. The app doesn’t take the pic for you, and rather than manually verifying a check the can’t read, they decline the deposit. Fix this, and the app would be much better.

Won’t let me use app!

star star_border star_border star_border star_border

John Lee Jr.'s Review of First Horizon Mobile Banking

Reviewed on 10/30/19 1:38 PM

Getting a error message every time I try logging on the app. I tapped retry and it doesn’t do anything. What’s going on with this app?

App needs some work

star star star_border star_border star_border

Nicknashville2015's Review of First Horizon Mobile Banking

Reviewed on 10/30/19 1:38 PM

I have lots of trouble logging in. Now that I I’ve upgraded my phone it’s even worse. The face log in doesn’t work

This app is now working

star star star star star_border

weekly151's Review of First Horizon Mobile Banking

Reviewed on 10/30/19 1:38 PM

why would anyone create an app as bad as this thing? Slow, crashes, constantly disables fingerprint ID for no reason. I understand it resetting itself whenever I update my IOS, but why all the other times? It seems like they really don’t trust Touch ID. First app I’ve had that makes me think about changing banks. UPDATE: finally they listened! Fingerprint login works. Thank you.

Lies and a Broken App

star star_border star_border star_border star_border

WyckedAnkh's Review of First Horizon Mobile Banking

Reviewed on 10/30/19 1:38 PM

Interesting how FTB has yet to acknowledge me yet others are given a response... Last year, FTB said in the version notes that Zelle would be introduced “later this year.” Its 2019 and still no Zelle, and once again saying “later this year”(although now they don’t even say anything about it coming!) FTB is behind in technology. My credit union has Zelle but FTB can’t get it together? The app is broken and FTB does not follow up on their word nor give any update. Don’t trust this bank!

Finger Print and Face recognition stop Working Regularly

star star star_border star_border star_border

Ace22286's Review of First Horizon Mobile Banking

Reviewed on 10/30/19 1:38 PM

I had an iPhone 6s and the Touch ID would work for a week to 2 weeks and quit consistently. I upgraded this week to an iPhone X and was thrilled that this problem would go away. Well it just never worked to begin with on this phone and it where it shows you can touch it to login, it doesn’t even recognize my touch at all. This is such poor software. I have never had an app fail so badly on a security feature that has become so standard for almost all mobile phone technology. I hope this is fixed ASAP.

absolutely horrible

star star_border star_border star_border star_border

chandlerfoody99's Review of First Horizon Mobile Banking

Reviewed on 10/30/19 1:38 PM

The app originally worked fine but Touch ID and quick glance don’t work anymore. It says i have quick glance enabled in settings but every time try to use it, it tells me i don’t have it enabled. My fingerprint doesn’t even show up anymore and it doesn’t give me the option to put a new one back in. I even tried deleting the app multiple times. Considering taking my banking elsewhere due to the repetitive inconveniences the bank doesn’t seem to care about.

Just an okay app.

star star star_border star_border star_border

bcparkman91's Review of First Horizon Mobile Banking

Reviewed on 10/30/19 1:38 PM

This app gets very frustrating. The “Touch ID” rarely works. I have to completely delete the app and download it again for it to work again for a few days. No other apps I have do that. They remember my fingerprint and log me right in. The “quick glance” is never an updated amount either. Again, very very frustrating. I like having First Tennessee as my bank, don’t get me wrong, but their app is one of the worst I’ve ever had.

Never works

star star_border star_border star_border star_border

mamakkkkay's Review of First Horizon Mobile Banking

Reviewed on 10/30/19 1:38 PM

This app is terrible! It never works. Checking your money should be quick and painless but this app is not! Also Face ID no longer works, tells me invalid user credentials. Fix your app.