Discover Mobile App Reviews

The app itself is very jumpy & stiff but discover itself is a good company

I love love love love this app great job discover team 👍🏾👍🏾 keep up the good work.

Easy to use, great formatting!

Amazing 😉 experience with this app love it

So easy to access and use

5 starsmanolo

还是活蹦乱跳

Saying services are unavailable

The best credit card app!

Your app is one if not the easiest I have ever been able to navigate through.

Nice credit card app. Better than some of the large bank apps.

Keep getting this message when I use this app and try to make a payment. Frustrating when the one thing I use this app for won’t work.

Good so fat

One of the best apt’s.Can’t find a better card apt.

I cannot locate a secure message that was sent to me

Discover is a good card, not great for rewards on all purchases, just 1%, be aware of the low credit line you will be approved for even applicants with good to excellent FICO scores, credit line increase are generally in small amounts around $400.00. Most annoying thing about Discover is their email surveys and reminder emails to complete the survey after you contact customer service. They use a company called "Qualtrics" with a "link" to the survey. We should all be cautious of the 3rd party companies collecting data on people through "surveys".

I like the extra security within the app.

Keeps asking me to update my information but never works. I shouldn’t have to enter 7 different codes and it still not process. Beyond annoying and frustrating.

Jamás tuve mala experiencia asta que tome por unirme a ustedes

It’s one of the best company I love it

Every time I get a text verification number to enter I enter it and the screen just loads and I’m right back at square one getting sent another confirmation number through text

Just write a normal app. It doesn’t work like anything else on iOS.

DONT CHANGE A THING !!!!! KEEP IT SIMPLE !!!!!!!

The best app ever!...very secure and easy to use , well done congrats!

Title says it all

Functions well and provides instantaneous updates regarding account activity. You can keep track of everything from your phone.

App is good but unfortunately the widget does not work. I have uninstalled and reinstalled still stating not able to connect to network. My WiFi is on and every other app is working and connecting fine.

Best financial app I’ve used. Well designed.

Always professional and friendly

Awesome app,

Used to like this app, but for some reason though Discover requires me to update, nothing happens when I try to update. Come on, Discover, give those of us with older iPads a break!

The app is very intuitive and thoroughly thought out, even let you set up Apple Pay right from the app!

Discover app freezes frequently making it difficult to do basic tasks

The most recent update removed balance due amount from bill pay. It now only shows minimum due, but I always pay balance due, now have to look back to the account page for that amount. Return the balance due amount to the bill pay page.

Very helpful with setup and great benefits.

Cool beans

I loved It ...Most Easiest app Ever I Saw ....

I’m sooo pleased with my card and the access of viewing my full account online

It does what apps do!

Quick and painless, very user friendly.

Best credit card ever

Very professional,helpful and caring

easy to use, great graphics

Very good 👌👍easygoing

Nothing is easy to find in this app. There needs to be a list of recent transactions on the first page. Like most apps and all websites, there’s just too much crowded into every page to make it easily usable. It’s just too much.

Nice app! Please add a pull-down to refresh, or some other method, that allows us to refresh the app while using it. Don’t like having to close and re-open the app to refresh my accounts after making a Transfer.

It says you should be able to use it for your loans but you can’t.

Discover is a very flexible and reliable card to have ! I love my discover!

Es uña tarjeta con un muy buena con el interés muy bajo

Very nice, solid app, easy navigation,

I like the convenience this app provides, but getting around the app is cumbersome, since it relies on me switching back and forth from the menu, remembering where I came from and what I wanted to do. I don’t want to have to memorize the app’s navigation hierarchy. This makes me want to use the app less.

Thank you Discover card your company has been very supportive in all regards to any help I’ve needed with my account and mobile app I appreciate the opportunity of being a customer with you thank you once again I’d highly recommend your card to anybody!

I love the app, it’s so easy to use and convenient. I also love my discover card, it was my first credit card and an easy one to learn how to manage. Even all these years later I still love this card.

I’m in love! This is very much intuitive. So much better than Citi!

Every time I try to go on and add some information or change an alert setting it will not let me. It really just lets you check your recent transactions and that is about it.

Great mobile app, easy to access & use. Best card!

Discover makes life so easy. It makes paying bills easy and it’s so safe. I love them and trust them a lot! The service is wonderful. They’re very loving and caring people.

Love this app. Transferring money is fast and easy! I have absolutely no complaints. Just wish that they would support ApplePay with their debit cards. My other banks do and love not having to hand my card over to someone.

I love Everything about this Card company!

Super easy and quick to apply for the car wonderful customer service

I feel the enrollment process for online accounts is easy. Thanks for the handy prompts.

Easy to use app. Easy to understand monthly statement

Works well. Lots of alerts and options.

Love it it’s like having cash in your pocket every day

Good

Thanks

Love using this app’ and keeping me on track

This is an excellent app for the Discover Card. Very user friendly with logical connection and navigation features. I wish other Mobil apps would use your layout for their mapping and ease of use. Great App!

For me it’s the best!!!

Great customer service, always helpful. Easy to use app.

This meets the definition of KISS (keep It Simple Stupid). It’s easy to use.

Great user interface and feature rich!!👍🏿

Keeps asking me to verify my account multiple times. Annoying. All in all it’s a great app.

Easy download. I like how I can pay my bills, view rewards and see what promotions are going on with Discover! 5/5 stars.

With discover my life is better!

Good

Discover is always updating the app to make sure that it’s working smoothly!! Keep up the good work 👍

Great card

Junk app!!! I saw an option to request for credit line increase and I thought of trying it. Before submitting the application, I got an alert saying if I proceed, there will be a hard inquiry on my credit file. I cancelled the request and 15 mins later I saw a hard pull from Discover on my credit report. Now I don’t have a request for credit line increase and a hard inquiry for no reason from Discover. When contacted to Discover, they are acknowledging that there is a bug but they are unable to revert the hard inquiry from the credit report. Is this how Discover do banking and launch applications on app store without a thorough testing and playing with customer’s super sensitive information!!!

Customer service is great!! Very trustworthy!

It very easy to apply and use

Won’t let me login. I know for a fact that I’m typing in my username and password correctly. I’ve even reset my password twice to make sure I have it correct.

I have gone down to one credit card - Discover- and find the app very easy to use

No matter how many times I enroll in Touh ID, this app keeps asking everytime when I access my account to enroll. Funny thing is I’m logging in with Touch ID & it keeps bugging me about enrolling in touch id. Please fix this bug, very annoying

Junk app!!! I saw an option to request for credit line increase and I thought of trying it. Before submitting the application, I got an alert saying if I proceed, there will be a hard inquiry on my credit file. I cancelled the request and 15 mins later I saw a hard pull from Discover on my credit report. Now I don’t have a request for credit line increase and a hard inquiry for no reason from Discover. When contacted to Discover, they are acknowledging that there is a bug but they are unable to revert the hard inquiry from the credit report. Is this how Discover do banking and launch applications on app store without a through testing and playing with customer’s super sensitive information!!!

This app can do a lot of great things, but the way you do them/get to them is really a task and a half. It’s hard to navigate, use, and look at. It needs a complete rework in the UI department.

Having an iphone 6, and after the disappointment with Apple delivery less batter life to old phones via their newer iOS updates I cannot update my phone until Apple can assure a quality product. As a result of this update I can not longer use the Discover App. Which is a great disappointment as it was my primary means of paying. Until this is a addressed and made made inclusive for its users my rating remains low since the app is unfunctional for me.

The app is very sluggish, unintuitive and is frustrating to navigate. Arrows that you would thing collapse or expand info take you to different parts of the app. The Pending and Posted screens are cluttered and don’t have easily viewable totals.

I love this credit card

The Discover app is so convenient and easy to use! I especially like checking my credit report! What a gift.

Application will not process my one time payment when choosing the entire balance amount. Please Note that many many automatic payments were previously processed using my current banking account and routing numbers already on file and verified. Yes, there is money in my bank to cover it. So now, the result will be another day of $8000.00 at 22% interest. So this application gets a one star.

Customer service is very quick and helpful.

Every time I hit the start button on my phone that d*** discover screen pops up before I can even put in my security code it’s annoying and I do not like having to pushthe start button again to get rid of the Discover screen! If there is a way to stop this someone please let me know

I love discover ❤️

Great card to have; No Annual Fees and Cash Back - Love it!

It’s late into the night. Maybe past 6pm and I had just got done watching credit card videos. My check had rolled in and I was feeling good. I went outside and lit a cigarette. Called Discover and with a bright smile I proceeded to make the full payment to my card holder. I gave the guy my information and done..... this, this... is where the story gets rough. I specifically said “cancel my card” Close my card” and issue me a new one. They heard - let’s fugg him and close his account. Bye Discover! Go lick cake and any ad I see if yours I’m going to click and click to take every cent I can until I die from you. & my review are coming. Because I CAN! Horrible. Ps: I got better Credit Cards that enjoy my service and phone calls.

Needs update

Love it

My favorite credit card. Customer service is exceptional. No recording. Live operators. App is easy to navigate and most of all the rewards you can earn. Excellent job Discover.

Easy to use

Easy to use and understand, best credit card app I’ve used

Be aware that if you pay a large payment amount or pay off your balance in full, your payment could be on hold for up to 8 days to clear. After calling customer service to complain and find out why, there response was "big payments may take up to eight days to clear or we can call your Bank to verify your payment and it could speed up the process". Discover your processing of large payments or a payoff of balance should NOT take 8 days to clear!

Best credit card app and company on the planet!!!

Your app’s display of charges and payments is extremely confusing and very difficult to understand. Customers also cannot pay pending charges. Instead, they must wait until the purchases post. Your IT team should closely look at AMEX’s mobile app and steal their best ideas and practices. It’s layout and design is incredibly simplistic and makes reconciling charges and payments foolproof.

A operator put an extra 0 on my new checking account and it showed I didn’t make a payment. They did get a hold of the creditors and fix it

Thank you Discover for making my life easier. You know how fast I need to check and pay you. Seconds .... which is all the time I have

Slick, intuitive and easy to use

The app works fine most of the time, burb developers forcing popups on users every time they use the app without an option to permanently dismiss them is not fair.

This is the only credit card I’ve had that doesn’t post payments immediately. It makes it difficult to track payments and credits. Customer service is helpful but customers should be able to visualize funds. General lay out of transactions is poor.

I love the ease of use this app provides! Discover’s the best!

Had some trouble with the mobile app and Breonna answer the phone walk me through it she was awesome and I love that Discover has real people helping real people...not one robot or twelve-step menu tree...THANK YOU!!

Simple app that packs a lot of features without the clutter.

This app makes life and managing my credit card easy and fluid. It’s both intuitive and has all the tools and features needed in a well-presented dashboard.

Why is there no way to get back into this app if I accidentally touch the Discover Bank option? I hate having to turn my phone completely off and rebooting it just to get back to the app. They need to give us the option to disable it so we don’t get locked out of our app by one of it’s own options.

I have had a Discover card for many years. When I see charges that aren’t mine, they get right on it and correct it. Unfortunately there are those that scam your information and can use your account. They also allow you to pick your preferred date for payment. This really helped me out when trying to coordinate payments. There are other perks as well that Discover provides. The representatives are friendly and helpful as well.... I highly recommend people to use Discover if looking for a sound credit card.

I have almost 2 years with this card, but I can’t follow my transactions by purchase date order! I have figured out to pay only fixed payments. Not is problem of trusting, but of calculations....!!!!

Every time I’ve called they have been very helpful with all my questions.

Easy to use

These people are great. Customer service is awesome, they spend all the time you need with you and never cut you off or get impatient. Very polite as well. This is a 5 star company as far as I'm concerned.

I hate that I have to verify my account each time I log in after I’ve selected “remember this device”... please get it together

They have cost me so much in incorrectly charged fees due to their complete lack of communication, I absolutely hate this company. Beware, take notes, take screenshots.... no documentation or communication in this company AT All

Wonderful, all the representative was always respectful and treat me with such wonderful customer service thank you DISCOVER.

Great

Fingerprint log in is so easy. No need to remember passwords and log ins

I like this card great for my use ! Check it out for your self! Thanks

Have to validate every time I log in

Recommend 100 %

Please fix the app, it’s crashing.

Muy buena

I have to choose between my personal and joint card with my wife.

I’m very satisfied

I recommend Discover credit card is the best I recommend it to everyone. 👌

Love this app so user friendly

When the app is working it’s awesome but it’s always down for maintenance

I love my new credit card is pink ❤️

I love my Discover card. The people are always so helpful and courteous. They always have the best attitude one could expect.

The app is great and contains everything you need. Everything is easy to find and doesn’t look clumsy. App does need little work though. When using messages to chat with customer service, the notification bubble doesn’t go away. I also miss when you could delete alerts instead of having them stay. The app is also not quick every time. Sometimes the delay of something happening after the button click is too long. Of course these are the things that can be fixed easily with an update. Hopefully the glitches and delays are fixed in the next update

This version is too sloppy and not intuitive. The current balance and pending payments overlap to make it a confusing experience. There is no reason transactions should be pending for more than 1 or 2 days. Previous version was 5 stars.

Great customer service great card ♥️

The update requires 10.0 and my IPad cannot update to 10.0. The app sends me in a circle to keep updating to new version but the IPad cannot. Thanks for ruining a decent app. Time to go back to my cash back MasterCard.

If you don't update, you cant use it

Almost 10 years ago, discover gave me my first credit card when no other bank would to build credit. They gave me a savings account that actually earns me interest not long after that. They’ve never charged me a fee for having an account with them. And their customer service is always amazing when I’ve reached out. Thanks for being awesome! The app Just needs one thing: please add the feature to be able to check the identity theft protection from the app or develop a separate app just for ITP. I hate using a mobile browser to check my alerts!

Been having a lot of issues recently saying I’m not connected to the internet or that my four digit pin is wrong when trying to check my balance. Fix please!

Whenever I log in I receive a weird white screen & it no longer takes me to my account. This has been since the most recent update.

Thank you Discover you make my life easier

Been a great app. But now I'm excluded because my iPad can't upgrade to 10. Can you send me a replacement iPad so I can continue using Duscover? Well thanks for dumping your customer because I'm behind the times.

Best card I’ve ever had! You can talk to actual people that are friendly!

It says to download but when I go there isn't anything to download I always use the app so this is disappointing to me please fix it thank you

Now like many other apps, it requires iOS 10.0 or greater. This eliminates many older devices not capable of running the higher iOS. Really annoying. Why not still allow the older, lower iOS compatible versions to continue to run?

I am totally pleased and satisfied with being a DISCOVER card member. I am amazed with the representation of the staff,they are knowledgeable and friendly whenever contacted...

Easy to use, very practical. Love the freeze thing.

Great card!!! So glad I decided to apply for this card.

A online experience that is clear, direct and easy to negotiate...

Fabulous! Couldn’t be happier! The best company and the app is easiest to navigate

Excellent customer services. Very nice & professional agents

Crashes instantly after entering passcode or face ID. Is this some sort of a jb detection??

This app has no functionality. It will not provide access to your Discover accounts. All it does is display an alert asking you to upgrade to a newer version of the app, yet no newer version is available.

Every time I attempt to do anything on this app it provides me with an error stating I’m u able to. I have heard really great reviews about discover from friends as to why I should have this card. Well the thing I like most about a credit card is if their app works the way it should. Quick & efficient !

So far so good! Very happy with Discover.

But app is just....nope. Do the fixing when It’s the busiest time of day for the app. I’m on my computer. Works fine. But not the app. Disgrace. Only reason I’m giving 3 stars

Very professional and respectable team working here with discover credit and helpful when ever I needed them.

The updated app requires 10.0 or higher operating system. That leaves me and my older iPad out of the picture. Guess it's back to the website for me. NOT HAPPY!

Second day using the app. First day asked for a review, I declined as I had not had a chance to really use it yet. Second day with the app, ask for a review, I decline, check my balance, go back to main menu, and asks for a review. So far half my interactions with the app are me trying to get the s***** please review dialogue box to go away.

I loved the app until last weeks update. It says I have to update my system to open it. Apple said my system is up to date. Getting nowhere and have to find time to get on the computer to do anything with discover now! :(

I have no idea when I’m suppose to pay on my line of credit.

I don't want to update my iPhone 6s from iOS 9 to 11. I cannot use it if don't update OS to iOS 11.

Works really well couldn’t ask for more.

I have no Issues with the Discover app. Honestly it works pretty well but I’m giving it one star because it’s constantly asking me to review it. Maybe someone from Discover will see this one star review and stop forcing me to review the app. How about you get your coders to give me a button that says “enjoy the app but don’t want to review it.” That way internally you will know I like the app but I’m not forced to write a review

it great , user friendly , convenient.... and easy to manage !

Love this card and the Technology.. very user friendly

This version has no Internet when turning WiFi off and trying to connect via cellular with an NC-101 error, all the while when streaming music via Internet! With WiFi, app runs ok. I use Adblock, but previous versions had no such issue. Is this app version introducing ads? Please don’t discourage us from using ad blockers to block data gobbling ads. Using iPhone X and latest iOS 11.4.1. On my iPad Pro 9.7 iOS 11.4.1 and Adblock it seems to work just fine via cellular connection.

Nicely designed banking App.

This card is the best the ever happen to me with the bad luck and bad credit I have Discover not only the approve me but the open new doors for me

It’s so easy to use and the instant purchase notification keeps me aware of all purchases.

If you own an iPad 2 Discover no longer works. SO, if I cannot check my Discover account, I will be cancelling my account. VISA still works for me.

You’re the best,,, thank you

This version has no Internet when turning WiFi off and trying to connect via cellular with an NC-101 error, all the while when streaming music via Internet! With WiFi, app runs ok. I use Adblock, but previous versions had no such issue. Is this app version introducing ads? Please don’t discourage us from using ad blockers to block data gobbling ads. Using iPhone X and latest iOS 11.4.1.

Helps raise credit fast !

La mejor tarjeta de crédito que se pueda tener, es buena en todos los sentidos. La recomiendo.

Very easy banking experience

New update fixed everything

All good

Very easy to use.

When is the passcode issue going to be fixed?

I used to love this app, it was convenient, provided my fico score and allowed me to track all transaction. However, between February 2018 and now, it never processes my online payments and says that my primary checking account is closed but when I make the payment on the phone with the same account, it processes fine. I really want to go back to loving this app as I once did but with 5 months of the same error I think I will be uninstalling and making payments via phone:(

I own older iphone running ios 9.3.5 — my phone cannot handle newest ios due to poor performance issues and older processors/memory. Thanks for abandoning us small group of users who loved the app when it was supported on older iOS. You just lost me as an app customer :)

Not only did my card not work after activating the night prior while in the grocery store with three bars of service I kept getting and error stating my device didn’t have internet service and wasn’t able to open the mobile app.

This app used to be good, now I can't figure anything out. Why change it? I bailed and got a new card with Chase.

The people that discover has had work for them and are top notch and the app that is used by tons is just outstanding! Best credit card experience I have every had , they have been there in many time of need and also when I had grievances in family matters . Hands down 1# Thank you Discover.

I’ve had a lot of cards and dealt with a LOT of customer service departments but Discover truly knows how to treat and speak to its customers!

Totally crashed my iPad. Worthless update

iTunes keeps trying to charge me to update this app

Great customer service!

App unusable unless I update phone firmware.

Very intuitively laid out. Easy to navigate and use! The only thing I do not like is my four digit code versus just using face ID on iPhone X. I would never use a four digit pin code for anything!

0% for 14 months the best around👍❤️

Spammed with asking to rate app.

the recent activity tab doesn’t display purchases in chronological order which is completely stupid. it makes it difficult to keep track of my account.

Discover will become your worst enemy and your worst nightmare. Stay away from it. They will give you $1.50 cash back and charge you $94 on interests every month.

The best app going.

Its not working

I love the notifications sent to my phone whenever there is activity and the service of temporary stops if the card is miss placed. I use the touch login which is better than trying to put in a long password.

I’ve always been very happy with discover accounts. Never had Amazon, but X-husband and his son put lots of on the card. I found out after he was gone,lol, but my credit score was high. And I never even knew , cause I never asked. And I’m the one who made him an authorized user. So needless to say, I will be the only authorized signature on my card or anything else. My “trust” got me into trouble, but Discover got me thru a messy divorce and Discover is still with me!With a new card!

I’m very pleased with the versatility of the app. It sends me real time alerts for the activity of my card which helps a lot. My only concern is the authorization. I would like to be able to authorize my account by having an option to send a code to my email as well, just in case my phone is either off or other cases.

When creating an account you might encounter a problem but it is easily resolved by a quick phone call less then 2 minutes. And then you have access to awesome features in the app. You can even see you rewards and benefits.

Annoying

Discover offered a great promotion when I needed it the most: Thank You, Discover Team, for considering your customers needs. Ara

Lack of credit card information. Not enough detail on account.

I had this app for 2y with no problems till this update on August18 came..i did it but still asking for update even its up to date!!? I ve ios 9.0.1 what is the solution?

The online app doesn’t allow me to change my phone number

IT WONT WORK. I’m 19 and know how to use a phone. This app is garbage. It crashes, it just told me my passcode was wrong WHEN I JUST MADE IT. Invests in making a decent app please.

This app is the best ever! Love convenience it awards me.

This app has way to many issues and never lets me view payments or even let me make payments. It’s stupid.

Update required? Oh, I'm sorry we no longer support your device because we don't care about customers with older devices. Therefore you can no longer have the quick pay your bill feature, now you can only use our website.....

So nice to pick up the phone and speak to an American! The app is well laid out and very intuitive.

Just got my Discover Card. Very easy to get setup with website and app.

This is first I discover it’s great. Nice and easy.

Best App ever!! From 1-10 a Solid 10

Great app but I am having trouble seeing my minimum balance due before my due date so it is throwing me out of wack

I love my Discover Card cause u can freeze it and unlock it for use . I love the Discover online app very simplified for use...

I have to keep entering my phone number for verification code

This app very good ，and easy to use. I high recommend it to friends !

Great so far

Discover has by far the best customer service I’ve ever experienced. I love everything about this easy to use app & how you can be up to date with your credit score without any secret points taken off or anything. Discover is so straight forward & easy to understand! I love it.

Easy to set up and easy to use !!!! Two thumbs up

Every time I’ve called and spoke to a customer representative they’ve always been very positive and extremely helpful solving any issues I’ve had. Excellent customer service, thank you!!!!!

I love my Discover Card.

Best card ever

👌 perfect !!!

Nice Bank, nice app. Only thing wrong is log in. I have credit card & checking-savings accounts with them. I have to use 2 different id to log in. What makes it worse is as soon as i open app in my iPhone X, app doesn’t give me option to choose which id i want to open. It automatically opens credit card account while i want to check my checking account. I have to log in CreditCheck card account than have to log out in order to log in in checking account.

I have always heard nothing but great things about Discover. I have a Citi, Wells Fargo, and a few other store cards. Discover is by far the best card I’ve ever had. The customer service is impeccable, and the App is so simple. Discover has a customer for life!

I don’t understand why we have to click activate now everytime.

The Discover mobile app gives access to most, if not all, of the same information as the full site. Several of my other card apps don’t do this.

Last update messed up app. Only gets white screen after logging in ON iPhone X. Will change rating once this gets fixed. App works all of the time. But only problems after last update. Please fix. ASAP.

This version does not work with older operating system' it is not backward compatible. I don't want to buy a new iPad for this to work. It keeps telling me to upgrade then takes me to this site but that is what I already have. Would love to get this app to work again on my iPad with an older operating system. Please help!!!

Thanks to Dave Ramsey I am debt free! Paid off home and with the extra money I paid off debt! Would of take. Me 21years to pay off our Discover Card by paying the minimum! Stay away from credit cards! Dave Ramsey changed our life! Debt FREE!!

I love the fact that I can send them a message on the app and receive a reply instantly, like texting someone! If I have a question Discover’s amazing customer service answers right away. I’m new to credit and building credit takes time, and discover makes it so much easier. Everything is straight forward and easy to understand. I love the fact that Fico score is a tap away. I also appreciate the social security alert, which may come in handy. I have the 5% percent cash back bonus which honestly is a great deal for me since I do spend a lot on 3 out of 4 categories.

I called customer service late at night and they respond and take care of you right away. I definitely feel protected and secured knowing that there’s people watching your card. Appreciate the great customer service! Cheers.

I have an older iPad. The app will no longer work. Please release the option to use an older version. Thank you.

This by far the best bank I had! Never been satisfied with any other bank like I am with Discover bank. The app is easy to use and great! Keep up the great work Discover!

I have an older iPad. The app will not download an update. App will not work on my iPad.

User-friendly!!!

When I want to see transactions, I don’t want to see down for maintenance. Capital One’s app is never down.

Discover’s App and services are the best I’ve seen anywhere. I wish all of them were this efficient.

Since recent update, when processing a payment, I am unable to change the date of my payment. For example, if I want to schedule my payment to be sent two days from now, I am unable to change the date from today’s date. Please fix!

Seems latest update got rid of dispute charge option. Not convenient

Great card until my credit line was decreased without a reason. I paid it on time and never had issues before. I was looking to transfer a balance into it and now I’m stuck with a low credit line. Not really what I expected! Looking at other options for sure.

I do like app but there is a problem with the alert notification it says I have 2 messages & nothing is there. I had called Discover Card went through some steps deletes the app & reinstalled. Still nothing. When I do get new messages the number will change. Other than that it’s stuck on 2

Extremely convenient and secured service! I truly love using it.

So easy to use & super convenient! I love not having to log in every time I use the app (fingerprint detection). Gives me all the information I want and need in seconds. I also love how I can constantly check my FICO score!!

This app tells me that I have to update my personal information and when I try to it just forces me to copy these verification codes indefinitely without ever once telling me that I have the wrong code.

Discover took a VERY long time to conduct my balance transfer which caused me to incur additional fees. It took 3-weeks. The zero percent APR on the amount transferred is nice, but I feel the transaction took far too long.

I have a iPad mini 1st gen. Recently, app keeps promoting to update, but there aren't any available. It won't get to my account. I hope they fixed it soon.

have used discover for many years great customer service great app great cash back bonuses

Love this app

The Discover app functions well, however the watch app does not update even when iPhone app is opened. Firmly pressing down on the watch face doesn’t prompt a button to refresh balances. Watch app is useless as it never updates the information. As for Discover Cashback Debit, if not for the $30 in monthly cashback i would have moved to another bank due to lack of ApplePay and canned BS responses long ago. Other than that, I am happy with the app and the service.

I always knew Discover was awesome, but now I can stock up miles and go on vacation without spending a dime on airfare, how great is that?

I have been using the Discover app since I started my credit line last year (2017). And I am highly impressed not only with the app, but with the business overall. I never have a problem paying my bills, checking my FICO Score, and keeping my credit line in check. Whenever I have questions, their 24 hour account managers are always there to help - and they do a tremendous job. I HIGHLY RECOMMEND DISCOVER AND THEIR APP!

I love how easy this app is to get around.

My touchstone is my previous bank, BofA. Discover’s banking services are vastly superior, their policies more honest and caring for the customer. However, the user experience on the BofA app was much better designed. Other than the occasional getting ripped off that is.

I always wanted a discover card, since I was a boy and saw those creative commercials in the 90s! “It Pays to DISCOVER!”

Have this card for a long time ,have great service ,good app !

The app no longer supports IOS under 10 for iPad. Customer support stares to uninstall and reinstall. How?? If one uninstalls then it to cloud. Anyway was driving me nuts. Could no longer sign in directly to credit card, had to use bank login. How interesting. Now it now longer works. Back to the web.

After processing Face ID the app just turns into the white screen, can’t access the accounts, can’t make deposits or anything. Hopefully it’s fixed soon.

This app no longer works with my iPad 2 so this has become useless to me. Thank you Discover for taking away my ability to easily access my account and view activity or make payments. This now has become my least favorite CC.

Awesome and easy to work app. Everyone should have it.

I love it! Just got my card in today and it came in the most beautiful package ever for a credit card lol the app is easy to use and I love it! It’s layed out great 👍

every time i open the app there’s an error message. if the app open i can’t even check my minimum payment or due date! there’s always error messages! useless worthless app.

Damned app won't even download.

This was the best decision by far!

I like the app it’s user friendly and not a lot going on! You can do a lot you don’t have to call ! I like easy access

I am fully able to service my Discover Card using this app. Couldn’t be better!

Stop asking me to write a review! I’ve had a card for 30 seconds!!! I literally am trying to set up my app and you keep asking for a review!! It is super annoying!

Great app! Great credit card to have. And the matching cash back after 1st year is awesome.

I have been using the Discover Mobile App with my iPad for about 9 months with no huge issues. There’s been a few glitches, but nothing terrible....till now. Im not able to view any of my statements for my ebills or even see the statement balance for various credit cards I need to pay! To make things worse, now when I go to the main website for Discover, to avoid using the app, I’m automatically brought to my mobile app! This makes it impossible to pay/view certain bills at all, unless I remove the mobile app from my device! I’m an iPad user, and appreciate the convenience of paying my bills, checking balances, statements, etc. with the mobile app. Now, there is no mobile app for the iPad user that can do what the previous versions did. Very disappointing. When I called tech support, they were very little help, and I’m not not too sure the problem was completely understood! This is such a step backward for Discover.

Make a payment in navigation is giving a service not available popup error. I’ve already told customer service and this hasn’t been fixed in the latest 5 updates. Deleting and reinstalling does not fix this issue. iOS 11.4.1 iPhone 7 Plus in use with the latest app version. I can still make a payment if I close the message it’s just annoying. Hope the developer sees this as I’ve already contacted them multiple times and am not seeing any fixes being released for it.

Somehow my account keeps getting hacked and then I have to get a new account. That really screws up all of the things that are automatically charged to my card. So somehow the card isn’t secure enough. :(

Launching the app, directs to the App Store for update. On App Store I'm not being offered an update, because there is no newer version for my iOS. So, can't use it for now, until......

I love you discover

If you are someone who never misses a payment, Discover has always been a great company. This app and its features (notifications, etc.) seem to be ahead of the curve.

For sneaking in an update that excludes iOS 9 users. Even though you didn't warn anyone. And you still allow "download earlier version" which then just says "update" when ran. Nice. Thanks. This may sway me to drop discover entirely from my financial tools.

…can’t see my balances, which i check daily, been like this since 08/10/18…(iPhone 8)how long is this going to take? *App User in FL*

Redemption is always broken. Apple Pay broken. App crashes and is buggy. Since the more recent updates there have been issues. Why break everything?

Able to increase credit limit straight from the app!

After login it only shows a blank white screen. Can’t see anything.

Tracking all my transactions automatically makes getting my first credit card easy!

I enjoy using my card and all the benefits that comes with it like cash back and 0 % finance charges on balance transfer promotions. Customer service in very helpful too! First card my son got out of college. I am very happy with your service and card.

I recommend discover to anyone

The app stopped working for me a few months ago. I've been calling to make a payment. Today I tried reinstalling it. I forgot my password. Filled out form to reset it. Told me my card number changed so I had to go to the web page to reset it first. Filled out same form at website it told me something I filled out was wrong. It didn't specify what. Double checked, even filed it out again, same result. I'll stick to calling, it's less of a headache. I've never had such a hard time trying to give someone money. The app was great until it stopped working for no reason. Now you get one star because you just wasted 30 minutes of my time. Ridiculous.

This is such a huge letdown for an otherwise okay app. This is the ONLY major financial institution app I use that do NOT have face recognition feature. Wonder why. Someone to shed light on this?

Good app but the make a payment option is never available and my app is up to date. If that could get fixed, then 5 stars.

Such a great card to have! Great rates and APR. Easy mobile website and great customer service. I am very happy with the card.

It keeps telling me my information is out of date, so I go and try to update it. It sends a verification code to my phone for me to enter, but never saves the changes to my profile information. Fix it.

Right when i need to check something urgently, I’m presented with an update that forces me to update the app. Dies it really have to be forced? Can’t you remind me there is an updated version? Why do these companies continue to follow lame practices that users hate about? Fix it, don’t force me to do anything

It’s great

Security all the way

Used to like this app, but for some reason though Discover requires me to update, nothing happens when I try to update.

This app is just chock full of bugs and glitches, the only thing I can say works completely fine is checking my balance. I had a problem, adding a bank account, I got stuck in the FAQ for paperless statements, there seem to be server connection problems a majority of the time when I click anything. It’s just, if I was a banking company that was basically revered I would do a little better making sure the app is good enough that tech savvy users don’t have to struggle with how little features we can actually access. The one secure message I’ve sent so far has resulted to nothing. Well, I got a response but it wasn’t really helpful, and I just sent another one. Maybe the review will catch someone’s attention.

With the most recent update every time I login I will get a white blank screen i closed application tried again deleted the app still get a white screen please fix and update soon. I’m a frequent user of the app

Nice, very convenient and easy to manage my expenses!

Performing system maintenance when I need the app the most, thanks for nothing.

I do not know what happens with the app, but the iPhone X is slow for when you login, when it enters the app it also takes time to open should fix the speed of the app!

No support for older devices, REQUIRES iOS 10, MINIMUM.

I’ve been a member since 2007 and it is my go to credit card! Absolutely love it! I’m glad it is finally accepted at more locations.

Excellent

Hi. The Discover app worked great until the latest update. Now every time I try to sign in it gets stuck on a white screen. Please fix as soon as possible. Thanks.

I am pleased every time I call. To here the voice of a real live person I can understand in English. They are always helpful and friendly. If they cannot help with what you need they will transfer your call to someone who can as if they were sitting at the next cubicle. Which has never been the case. Always another call center hundreds of miles away. But you wouldn’t know it by the speed of the transfer. 🤓😋😎

I have been a Discover customer with no complaints for years. They are wonderful with Excellent customer service. I want to use this medium to make a testimony and introduce this credit repairer. I was affected by the recent decline in the economy. I had several investment properties that I had to short sale subsequently having a negative effect on my credit. I tried to apply for a new mortgage and I was declined. Then I used The Legally Remove Bad Credit repair service offered by globaltechnologies46 AT G mail . com and I was able to get rid of all the negative credit on my report and I was able to qualify and purchase a new home. The mortgage officer was amazed by the results and now uses it for his owns clients. I have recommended globaltechnologies46 AT G mail . com to all my business colleagues. They have had tremendous results using them for their clients. If you have credit issues you can contact globaltechnologies46 AT G mail . com. They are really good.

Discover has a lot of great things going for it, but they really need to test their tech releases better. I tap the latest update of the app and get nothing but a blank white screen. I submitted the issue to their tech department and they said they had no estimated time of getting it repaired. It has now been about 5 days. I thought a major bank/credit company would have this fixed in a few hours!

I am really enjoying how all your account information is displayed. Balance, payment due, and cash back rewards all displayed no need to have to search the app. My favorite feature is the text messages for every purchase I make with the card.

The customer service is AMAZING. Nothing like communicating with other banks. They don’t want to just get you off the phone but actually want to help you understand the situation and any options that you have. I don’t usually do reviews but Discover deserves a 5 Star. Amazing! Thank you!

This is probably one of the best credit cards apps that I have ever used. Discover has been amazing in general.

This app annoyingly ask for reviews every time when I try to check my account, I hate it

IDK why there are bad reviews. The app is simple and works flawlessly. Just because you are a high risk customer or don’t understand the back end of banking, doesn’t mean you misrepresent a great app. #leaveThatOnYelp Lol

Seems to work now.

After the new update it won’t load past the Discover page. Not even to the log in. Please fix this bug. iPhone 6S

After update, logged in, just showing white blank screen. Dated 08102018

I have been trying for the past 12 hours to log in. It’s just now that that it let me log in. I dont know if it technical issue but never the less. It failed in my standards.

Since the last update (8/2018), the app won’t even open. I even tried deleting the app and re-installing but no luck. Hope they get this fixed quick. 8/10/18 Back up and working for me. Thank you

App frozen at the splash page with the latest update that I’ve just update today 8/10/2018. It’s a good app, but new updates need the test to be rigorously performed prior to release, as this is a financial app that people rely on to make decisions.

This was my favorite credit card app being able to easily see activity, view full pdf statements, contact customer service, redeem rewards, schedule payments, and work with Apple Watch. With the latest update it stays stuck on the loading/splash screen. I’ve tried offloading and installing. Deleting and reinstalling. Hard resetting. Still can not access my account in the app.

The new update wont let me pay, takes forever to load the log in screen and takes a while to actually log in. Wont let me see my activity and wont let me pay! I normally love this app but hate this update! Please fix thank you.

For some odd reason this recent update has prohibited me from logging in. The app crashes each and every time i attempt to login. Please address this issue!

Great app but SUPERRR slow

Talk about an “update”...can’t even log in. Please fix. It used to work so well.

The latest update seems to have killed the app. I tried to delete and re-install with no improvement. Web site still works, thankfully. When it works, this is probably one of the best credit cards apps that I have ever used. Discover has been amazing in general.

Until recently has been a very good app. As of Friday, August 10th, app will no longer function. Just launches to splash screen with the Discover logo and immediately freezes and just stays at logo. This is on iPhone X with 11.4.1. I have rebooted device to no avail. I have not tried deleting the app yet as I am not sure how that would affect my Discover card in Apple Pay.

The app will not open on iPhone X running latest software. Deleted app and redownloded. Just sits at the blue startup discover screen. Garbage

No use if the app can’t even launch...tried reinstalling twice...no luck

After update, cannot access app anymore. App will not load.

Version 9.7.5 has prohibited my ability to log in to and access the app. Whenever I try to log in, I’m presented with a white screen that remains stagnant each time. This seems to be a recurrent issue with the latest update. Also, since updating to version 9.5.0, the app displays several badge icon alerts even though I already viewed and addressed them. I had to turn off the “Badge App Icon” notification because it listed faulty notifications and continues to do so. Discover, please fix both issues listed above!

So far, I have not been able to update the Discover Card app and now have no access on my iPad. I have tried many times and it will not connect to update.

Jumping through all of these hoops just to log in is horrible!!! What were you people thinking? 🤬

Having a hard time getting the app on my iPad. I wish that a update would happen soon!!!

100% US based customer service is slow to respond and follow thru on problems reported. Avoid. ***still unresolved***

I must now consider cancelling my Discover Card as my iPad does not allow iOS10, but the Discover app now requires it. VERY frustrating after being a customer for over 20 years.

I am no longer able to utilize app because my iPhone operating system is not 10.0 which is extremely inconvenient. I should not be forced to purchase a new phone just to use this app. No other apps I utilize have this requirement.

please allow to postpone install until on wifi for download!

I am a very good customer. You jacked up my interest-rate. I want to know why? I made a loan through discover and paid it off early. It was a lot of money to me. Apparently not to you. I don’t appreciate my credit score dropping for no reason. Let’s see if you’ll contact me. If you don’t I will know I am not an important customer to you. You should have all my information. Very dissatisfied discover CUSTOMER!!!

You guys rock!!

Discover es lo mejor que me ha pasado como tarjeta de crédito. GRACIAS Y FELICIDADES!!!!!!

Awesome app in my view. Has been the best that I have used in terms of ease of use thus far

This app is so covenant I love it

Very user friendly app. I don’t offer reviews often because most apps are average at best but this one works well.

Did I Select Credit Of Very Excellent Ratings ?...YES - absolutely I have!!! I rate Discover as better than the best 😀😃 and only regret waiting so long to “discover” all of the advantages of membership! THANK YOU DISCOVER

I have a $0 balance and a $0 min. Yet I have a warning if I didn’t pay by July 5 I was going to get a late fee of $37 all my other credit cards are simple and self explanatory but not this one!

Always professional and helpful

I don’t find my bank account and rooting numbers

I never really thought I would need a Discover Card since I had other bank cards. Since I got it I have realized that I waited to long. I am so glade I have my Discover Card. The benefits are awesome.

The app is pretty straight forward and never had had any issues logging in

The app can be improved as it is quite difficult to navigate all the security features are not immediately present so hoping things will come about or need to terminate account

I’m still learning

Easy to navigate and customer service is available through chat.

Awesome card awesome service

Excelente

I was a card holder in the past. I hope to continue to work towards being debut free.

I have inquired several times to add my current card to this app but have not had any response. The app is useless w/o a card with the app.

Almost 10 years ago, discover gave me my first credit card when no other bank would to build credit. They gave me a savings account that actually earns me interest not long after that. They’ve never charged me a fee for having an account with them. And their customer service is always amazing when I’ve reached out. Thanks for being awesome!

Good app easy to use and timely.

Great services 👏👏👏very helpful !!

I love my new discover card, the balance transfer feature is extremely convenient and went it smoothly with no issues. This cards extra benefits are all an added plus to using this card. Definitely recommend for everyone to have! Thanks Discover!

I tried setting a new passcode to enable touch log in but it keeps saying unknown error.

I don’t write reviews, I figure that if it’s an active app, and has a description of what it does, and the pros to having it, then it should be that.... with that said, this is one of the smoothest, best working app I have ever installed. It’s simple to make a payment, it helps you stay on track with your card... I am a person rebuilding my credit, and I’ve been all over making payments due to the ease of doing it, as well as the information being clear and up to date. I love it. Wish all apps were this easy!!!

New to the Discover app but so far it’s great and easy to use!!

Works good so far but it would be nice if could delete all alerts at one time instead of one at a time.

Provide a warning.

Great functionality and user control throughout!

I do love discovery rewards . Only thing to say negative no about discovery, it is about some merchandises doesn’t want to accept discovery .

Stop asking for review of app!

Loved the app until today...really, really unimpressed with tech support. For some odd reason, I lost my ability to transfer money into my account via the app today. When I called about it, got no assistance whatsoever culminating in someone insisting to me that Discover doesn’t allow Touch ID for log in purposes when they clearly do (i.e. look at the first picture illustration above). Finally hung up in frustration still unable to transfer money into my account. Sigh...

App has not been the same since the recent update about 2 weeks ago. Loads extremely slow and I have my alerts set up so that I should receive a push notification every time my card is used. Push notifications have not worked since the recent app update.

Everything is clean and clear-large easy lettering as section to navigate the app.

Great service, fast easy and reliable!! Impeccable service.. kudos

In c. 1998 we moved to Texas. Had used gas credit cards, but discontinued due to annual fee. Built up some credit since FLA trip to DisneyWorld using funds from wife. But no CC cards. Just cash. So applied, refused by Discover. Reason? Too many children! Then wrote our creditworthiness based on ability, savvy, frugality, and His gracious blessings, to eat hamburger, not steaks, macaroni, not expensive restaurants, to use hand-me-downs, not new clothes, ....simply put, how to be economical w resources from our gracious Lord YHVH Jesus, which includes 8 children, whom He who blessed with, promises to provide for. Discover continues caring solicitous service.

App has not been working for the past two weeks on and off and it’s annoying

Very easy to use to track my accounts. To pay on accounts quickly and easy. I am very pleased with Discover, they practice great customer service.

Improving credit score

This is for me one of the best credit card for me

Anytime I need assistance, every one is polite, professional & always comes through.

If you are looking forward to see the easiest way to manage your money, discover app offers you what you need 100%

Good so far, nice layout

Not excited about service since I made double payment by mistake since just returned from vacation & didn’t see a scheduled payment post pending, so paid balance again! Was told that they would send my extra check back in mail & couldn’t be returned to bank! Check for $2,900 + & it Was never received & finally after June payment was made, was Told I Would receive $1400+ back for over Payment! I finally received the check In my bank in June & thought everything was finished , until I kept getting calls & texts stating that my account was over due & owed $35 late fee & $93 interest charge Never realized that the second payment was never sent & kept in account for June payment! Needed that money in bank account to pay bills ~ not for discover to keep for a month! I had never missed a payment before Since 1995! Finally got a rep that explained what happened & the mistake’😍. & took off charges & told me just to make Regular payment in July as usual! In the last 2weeks since we have been on vacation I have received numerous phone calls & texts telling that my account was overdue & needed to be paid immediately ! Not a fun time when with family & had to keep getting calls & texts 6-6 times a day & thought everything was settled & told to pay immediately by different reps! Should Of checked notes on account ‘. Have sent numerous hours with this problem & should have been sent back double payment in first place when it happened in May’. Just paid July’s payment when I returned last night because I had to switch Money from savings from another bank to make payment! Not s happy camper since I have been a paying customer for over 20 years !☺️ Jeanie

An amazing banking app with great customer service. Definitely worth switching over from Visa or MasterCard.

Customer service is great!

As an android developer, customer and fan of beautiful technology and user experiences — well done. The app has it all; exquisitely designed, easy to navigate, bright (but not too bright) and full of all the features of a discover account. I’ve just finished working on a project of my own, and my respect for this application has grown exponentially. Well done.

A lot of security glitches with this app long hold times for tech support and tech support and security treat you with disrespect

Notifications stopped working for a bit but there were a lot of updates recently and I think one of them fixed it. Thanks!

Good

Card is fine but when I go to hotel in Hong Kong they frozen 600$ for hotel even though hotel didn’t charge. Now I can use that money for my trip. I have never had this issue with any other cards.

Why is it so difficult for developers to retain my Touch ID with every update? It’s really not that hard you guys. Every time there’s an update it seems to forget my Touch ID and I have to re-enter my account info and set up Touch ID again. Extremely frustrating and makes the experience much more difficult and I use my card less because of the frustrating effort to make a simple payment on my phone.

Push notifications are no longer working. I rely on push notifications to track where my card is used; I recently was able to immediately tell that someone had stolen my number as soon as the transaction was made. The Watch app is also far from useful.

This company will not back the cardholder at all. If you have any issues with any merchants they will side with the merchant. This company is business to business and values the business, NOT the customer. Customer service stinks and you'll get transferred around 2-3 times per call. The app doesn't have multiple accounts and has issues with freezing .

I like being able to check purchases made on the computer. I have noticed a few difficulties with the app on my phone so I can double check a little later.