David Daniel P's Review of Citi Mobile
Reviewed on 9/9/18 8:49 PMNo 3d touch ballance preview like capital one bank it is sad after all these years
KatCohz's Review of Citi Mobile
Reviewed on 9/9/18 5:54 AMI’ve been paying the pills via app for years and now it removes payment info???
countertenor mike's Review of Citi Mobile
Reviewed on 9/9/18 12:31 AMVery user friendly app. Easy to make payments.
Galletou's Review of Citi Mobile
Reviewed on 9/8/18 9:10 PMLove the check deposit feature!! So much better than other banks!
franklin orellana's Review of Citi Mobile
Reviewed on 9/8/18 3:19 AMReally easy to use love this app
SHSU03's Review of Citi Mobile
Reviewed on 9/8/18 2:24 PMApp is very user friendly!!
MamaBear1211's Review of Citi Mobile
Reviewed on 9/8/18 2:06 PMLove being able to review all payments and pay card in a few easy steps
LittleDLittle's Review of Citi Mobile
Reviewed on 9/8/18 12:09 AMOne and done this app is all you need, to quickly find out what you need to know.
Sdan6789's Review of Citi Mobile
Reviewed on 9/8/18 12:04 PMA++++ Excellent card to carry and use everywhere!
APB Brown's Review of Citi Mobile
Reviewed on 9/7/18 9:20 AMThe app is easy and efficient.
ivoet's Review of Citi Mobile
Reviewed on 9/7/18 9:17 AMThis App is the best. Never have trouble signing on.
WatUpBrehhh's Review of Citi Mobile
Reviewed on 9/7/18 9:08 PMIt’s good
Matt the broker's Review of Citi Mobile
Reviewed on 9/7/18 8:46 PMI will be shopping for a higher point system. Great app but my interest rates to high
diamondpearlt#'s Review of Citi Mobile
Reviewed on 9/7/18 11:46 AMVery convenient and easy to use
kitten cute.'s Review of Citi Mobile
Reviewed on 9/7/18 10:54 PMIt’s the best banking in the newyork city it’s my favorite bank tank you soso much
Explorer boy's Review of Citi Mobile
Reviewed on 9/7/18 10:39 AMThe swipe is very annoying. I would rather click a button
phy3joy's Review of Citi Mobile
Reviewed on 9/6/18 6:08 PM9/6/18 I’ve been using this app for a couple of yrs now. Never any glitches, works perfectly ever single time. I really love it, enjoy using it because it’s so easy. There are a few credit cards/bank apps out there that need to take some lessons from CIti Card. I’ve been using the Citi Costco card & this app for about 3 months or so & I love the convenience. I like that I can access it with fingerprint ID, see my balance immediately, & then pay my bill with only about 3 taps; & that 3rd tap isn't even needed if you want the payment to take place that same day. I haven't found anything to complain about at all.
Sukaw's Review of Citi Mobile
Reviewed on 9/6/18 5:21 PMI really like not only the Costco Citibank rewards but the app makes it so easy to manage my balance and payment options!!
Umesh Deyagond's Review of Citi Mobile
Reviewed on 9/6/18 3:31 PMExcellent Mobil Citi app
Mr.homewrecker's Review of Citi Mobile
Reviewed on 9/6/18 2:17 PMOverall a great experience with the Citi app. Makes it very convenient for me to now have to be on a computer to make payments, check balances or lock my card if I lose it.
Bomb40's Review of Citi Mobile
Reviewed on 9/6/18 1:39 PMI use over 10 different banking apps, and this has to be one of the best ones. Mainly, the app is fast, stable, and easy to use. The features and options aren’t rich by any means, but for what I need, in terms of managing my Citi credit cards, this app is perfect! Another amazing feature is the fact that as soon as I schedule a payment, it gets credited to the account right away. That way, I don’t have to worry about checking a few days later to make sure the payment was posted. I think Citi is one of the only ones that will credit my payment immediately; that feature alone deserves 4 stars. Overall, it’s a great app, stable, and has just enough features to make it practical, without being too cumbersome to use.
Jen4Moore's Review of Citi Mobile
Reviewed on 9/6/18 12:36 AMThis app makes doing business easy. It’s convenient and easy to navigate.
stephen_wangsr's Review of Citi Mobile
Reviewed on 9/6/18 12:21 AMIf the phone language is not English, this app will crash after sign in.
merelyn60's Review of Citi Mobile
Reviewed on 9/5/18 8:26 PMI would like to thank you for taking a chance on a senior who’s husband passed and I had a student loan showing that the Army had paid for and it continued to show on my credit. You agreed to give me credit card. Again thank you and God bless.
jndacr's Review of Citi Mobile
Reviewed on 9/4/18 8:55 PMThis app allows you to do almost anything you can do at a bank. Payments, auto pay, see where you are spending money and looks for places with lower prices for you. Best of all you always get 2% back on everything.
you123go's Review of Citi Mobile
Reviewed on 9/4/18 8:19 PMWhat a terrible app. I’m the primary card holder on my Costco Citi card. When viewing transactions from the current statement, I see my charges and my wife’s. However, when viewing transactions for a previous statement, I only see mine with no indication it’s filtered and no way to change it. If I open the PDF view, I then see all transactions. Horrible.
Sablan69's Review of Citi Mobile
Reviewed on 9/4/18 7:06 PMThis mobile app is very helpful and useful!!!
skylark 64's Review of Citi Mobile
Reviewed on 9/4/18 7:01 AMThanks for a great app. It reflects my payment immediately. Love that.
Bic Smic's Review of Citi Mobile
Reviewed on 9/4/18 4:11 PMThe confirmation code screen doesn't load correctly and is offset to the left so I can't see what the page says. Not a good start to using an app responsible for my money.
Fernando Sr's Review of Citi Mobile
Reviewed on 9/4/18 1:08 PMIs just fantastics Easy and give you confort Thanks!!!!
Poppiezlove's Review of Citi Mobile
Reviewed on 9/4/18 1:05 PMEasy to navigate, easy to pay and look up history!!
dbmen's Review of Citi Mobile
Reviewed on 9/4/18 12:44 PMIt’s very user friendly
Pati305's Review of Citi Mobile
Reviewed on 9/4/18 10:09 PMSince I have been using this app my banking life is a breeze.
ztztzt8888's Review of Citi Mobile
Reviewed on 9/30/18 7:02 AMYour account info is not available
619Happy's Review of Citi Mobile
Reviewed on 9/30/18 6:05 PMFast & Easy
Lirioviejo's Review of Citi Mobile
Reviewed on 9/30/18 3:33 PMPlease make it easier for old people like me. Thanks.
AZRoboto's Review of Citi Mobile
Reviewed on 9/30/18 3:20 AM- Face ID should be simple to set up. The fact is it's not, requiring a phone call with a code to listen to and input, and the API is unreliable on successful entry of their code. It took several attempts over two days for me to successfully register Face ID which should be handled *completely independent of any Citi backend systems*. This failure on Citi alone makes them shady at best, deceptive at worst. - Face ID should be simple to use initially. Citi ignores the Apple Human Interface Guidelines by throwing up a generic UI while Face ID is queried which hides the Username and Password fields for which Face ID is filling, and those fields are not restored to the user after successful identification. - This is more of a visual distraction, but why did the App Icon get updated to what looks like an Incomplete Loading bar? This is as well thought through as your Face ID implementation. For these very basic reasons, I give Citi 1/5. The developers may want to reference Apple's documentation for Password Autofill and login behavior. The app is very stable otherwise, so I will gladly update this to a 5 star review once all non-user-friendly login behaviors are removed.
musescenic's Review of Citi Mobile
Reviewed on 9/30/18 2:38 AMA great piece of coding with ease of access to manage my credit cards without compromising security.
Anon434343's Review of Citi Mobile
Reviewed on 9/30/18 2:35 PMDownloaded CITI app last night. For four hours it asked me to try logging in later as it was having “delays”. Then for two hours it asked that I “try again”. Then I contacted support, and though they were unaware of problems with the app, wanted me to use Safari instead, while being unwilling to assist with app log in. That’s all a pretty poor introduction, not to mention waste of time.
@BonnieSays's Review of Citi Mobile
Reviewed on 9/30/18 2:28 PMEasy to deposit checks. They help you plan and give you Bluetooth. Convenient. Almost like they expect me when I come. And they usually have candy. Kicked me out of gold card ... Text me on that one
tlsphl's Review of Citi Mobile
Reviewed on 9/30/18 1:40 PMThis app has not worked once since downloading it. Every time that I attempt to open it, I receive an error message which states that they are having technical difficulties and I am advised to try again later. I’ve tried to open it numerous times, uninstalled and reinstalled ... all to no avail.
greasybear's Review of Citi Mobile
Reviewed on 9/30/18 12:11 AMI can never use my app or check my balance because I try to Log in its always telling me the App is having technical issues. Even when I type out or even use the fingerprint log in. Such a hassle.
gatomadi's Review of Citi Mobile
Reviewed on 9/3/18 4:26 PMKeeps getting Message stating “Temporary Delays” Please fix!
ianw1467's Review of Citi Mobile
Reviewed on 9/3/18 3:21 PMThe best thing about this app as that you could see you remaining statement balance, not just total statement amount and minimum due. Please bring that back.
gnaquin4's Review of Citi Mobile
Reviewed on 9/3/18 3:17 PMUnless I’m at a desktop I can never sign on. When I try to sign on the app or on the mobile website it either tells me the info I entered was incorrect or some message about delays. Super frustrating.
Bihbkkkkkkj's Review of Citi Mobile
Reviewed on 9/29/18 9:23 PMThe worst customer service in the industry. Stick with chase, capital one... even discover card has in house customer service. Citi is a joke.
vapefor life's Review of Citi Mobile
Reviewed on 9/29/18 9:18 AMIt’s awesome very nice app and nice customer service if you have questions Thankyou
NY Hound Dog's Review of Citi Mobile
Reviewed on 9/29/18 8:45 PMThe new app does not work. I can’t add a new payer or make a payment. Spoke to Citibank technology folks who assured me a fix was in the works. App is out for three days.
jshahgvgwhvd's Review of Citi Mobile
Reviewed on 9/29/18 8:42 PMThe app is no longer working I cannot upgrade the app either What is happening?
Nik2426's Review of Citi Mobile
Reviewed on 9/29/18 8:36 PMCan not log in with Touch ID since last upgrade. So I tried with my password and ended up locking my account. Super annoying! Please fix ASAP!
AJshusky's Review of Citi Mobile
Reviewed on 9/29/18 7:53 PMSince the update, it won’t let me log in to my account.
Ituyeh's Review of Citi Mobile
Reviewed on 9/29/18 7:26 AMI can't get into my account via the app. It forces me to upgrade first to use the app, but when i tried to upgrade it tells me item is no longer available... What the hell?
coach paco's Review of Citi Mobile
Reviewed on 9/29/18 7:04 PMSimply to navigate check balances and make payments
Erickfdt's Review of Citi Mobile
Reviewed on 9/29/18 6:49 PMLike it
JellyWil's Review of Citi Mobile
Reviewed on 9/29/18 6:36 PMI really like this app. When it is up!
gig88's Review of Citi Mobile
Reviewed on 9/29/18 6:26 AMneeds update displays on app when I logged in to see what was due. When update is selected msg displays” no longer available”. I can’t see what I owe or verify if my last payment processes. For citi Costco card or citi diamond
Noname12121212's Review of Citi Mobile
Reviewed on 9/29/18 6:10 AMI can’t get into my account until I update, but when I try to update I get a message saying the update is no longer available.
TDC0430's Review of Citi Mobile
Reviewed on 9/29/18 6:00 PMToo many technical difficulties errors from Citi
Jose8166's Review of Citi Mobile
Reviewed on 9/29/18 5:44 PMNew update app stopped working, cant login
noms23's Review of Citi Mobile
Reviewed on 9/29/18 5:15 PMFaceID sign on feature is not supported, every time i try to enable it, it gives an error. Its a hassle sometime to type in your PW every time you want to sign in. Funny thing is in the app setting, it says “Great news!!! Citi mobile now supports FaceID.” Well, apparently not. UPDATE: after so many updates, FaceID/TouchID still not working!!! kudos to the devs of this app. UPDATE 2: after update, it now allows you to turn on the TouchID/FaceID, but when logging in using it, it always give an error, so you need to type in your password again to log in. Nice work devs... NOT!!!
ashishlt's Review of Citi Mobile
Reviewed on 9/29/18 4:43 PMI recently updated to ios 12 and got a stinker that told me to update the app in order to view my account. I have been trying various ways to get the app but unable to update Please do not release an update if people cannot do so... defeats the purpose... very disappointing!
Ibs mot's Review of Citi Mobile
Reviewed on 9/29/18 4:20 PMThe new update has worked one out of 10 times . Keeps giving me technical error in login . Please fix
JeffreyDean's Review of Citi Mobile
Reviewed on 9/29/18 3:51 PMThe latest update renders the app useless. “Having technical difficulties. Try again later.”
Gargijit's Review of Citi Mobile
Reviewed on 9/29/18 3:39 PMIt’s so frustrating when trying to pay your bill and your app is not working.
teeemoney187's Review of Citi Mobile
Reviewed on 9/29/18 3:38 AMAnyone else having issues with updating their app on their iPhone? It says app is no longer available when u hit the update option.
Cadym's Review of Citi Mobile
Reviewed on 9/29/18 3:30 PMHey sweetie sorry sweetie and I’ll
iPhone by default's Review of Citi Mobile
Reviewed on 9/29/18 3:22 PMIf you had updated to iOS 12 before updating the app, you’ll be getting the “App no longer available” error any time you try to update it. Great app overall, compared to other banking apps. A notch below Schwab, due to functionality limitations.
1zero's Review of Citi Mobile
Reviewed on 9/29/18 3:18 PMEvery time it updates the app blocks me and it’s always at an inconvenient time!
danbredow's Review of Citi Mobile
Reviewed on 9/29/18 3:13 PMSeems to never let me redeem rewards. Don’t know why it’s always broken. Lucky if I’m able to transfer money half the time. App is pointless if you cannot use it.
Skychu1983455's Review of Citi Mobile
Reviewed on 9/29/18 3:13 PMGreat app
Tubing one's Review of Citi Mobile
Reviewed on 9/29/18 3:03 PMWhen you have to read 16 pages of small letters “Terms” before you agree to something, it could be dangerous. I’d love to have the app, but I’m afraid of the 16 pages agreement.
Applee.1's Review of Citi Mobile
Reviewed on 9/29/18 2:41 PMI have not been able to use the app for about a week. I continue to get a message stating the app is experiencing technical issues and to try again later. I never experience this issue with the Chase app. How long will Citi’s app experience technical issues? I have updated the app and also uninstalled and reinstalled it again and again. And yes, I have been entering the correct password. I gave two stars because when the app does work it’s great.
1982 jrh's Review of Citi Mobile
Reviewed on 9/29/18 2:06 AMOpened app...said need to upgrade to use...select upgrade...App Store says it is no longer available. This needs to be fixed ASAP
NAUTICA83's Review of Citi Mobile
Reviewed on 9/29/18 2:06 AMWhen I open up the app it ask for Touch ID. Scan my finger then asked me to put my password in. I love citi bank but this bug must be fix for the Touch ID community. 🙌🏼🙏🏼
$hungry's Review of Citi Mobile
Reviewed on 9/29/18 2:02 PMI’ve been so disappointed with this new app since citi switched to Master. Representative told me to delete and re-download the app so it would refresh the information. And I did, it never work. And all my accounts in this app is disjointed, so I have to call them to pay my monthly credit card payment. My acct info sometimes appear as unable to load, come back later, so I kept checking back for few days. Still unable to load and error occur. What a Great app I am using.
Pugpuggle's Review of Citi Mobile
Reviewed on 9/29/18 1:58 AMThe app required an upgrade but the upgrade version is not available on the App Store.
gdtitm's Review of Citi Mobile
Reviewed on 9/29/18 1:53 PMAfter the last update I can’t see my Fico score!! Why?
citigold client's Review of Citi Mobile
Reviewed on 9/29/18 1:51 AMI swear to g** technology is making the world more s****** up.. i try to go online using my existing app.. tells me i need to update it for work, so i click on upgrade, then i try to update and the app store tells me it no longer exists.. if this c*** continues i will no longer exist being a citi client after 16 years of being one. We have space satellites orbiting our world but we can’t have an app that doesn’t need updating every 2 weeks or one that continuously can work normally.
Donnie191284's Review of Citi Mobile
Reviewed on 9/29/18 1:47 AMThe app requires the update, but update is “not available anymore”
Vorojax's Review of Citi Mobile
Reviewed on 9/29/18 1:43 AMApp says I must update... I come to App Store and click update, only to see a pop up saying item is no longer available! So I can’t use the app! Pls fix it!
SFRedbird's Review of Citi Mobile
Reviewed on 9/29/18 1:41 AMWhen I try to open my Citi app, I get a notice I have to upgrade to use the app. When I go to App Store and hit “upgrade” I get a message that says “this item not longer available.” This means I cannot use the app? What the?
wadhu007's Review of Citi Mobile
Reviewed on 9/29/18 1:36 PMWhen I try to upgrade it says version not avail Now I can’t use tha app I’m am using iPhone 7 Plus Thank you Upgraded iOS n now it works
ELPflynn's Review of Citi Mobile
Reviewed on 9/29/18 1:31 AMPlease add back ability to see payment due date at same time I’m setting up the payment date in the app. I don’t want to remember it. Love that I can set up travel plans in app.
Gustavo de Brito's Review of Citi Mobile
Reviewed on 9/29/18 1:12 PMToo much information in the new design! I miss very much the simplicity and objectivity of the previous design, presenting in the home screen only what matters for me: Checking, Savings and Credit Cards. Now, the new design includes offers, savings, trends, graphs, a real mess. I would love to have - at lest - an option to hide items I don’t want to see. Also, what happened with the app icon in the last update? Just terrible.
Jason sergio gatica's Review of Citi Mobile
Reviewed on 9/29/18 1:07 PMSince This update it has not let me see my account info everything says unavailable!
uukevinoo's Review of Citi Mobile
Reviewed on 9/29/18 12:46 AMAfter update my Costco card doesnt have alerts options at all. It disappeared.
vbsawyer's Review of Citi Mobile
Reviewed on 9/29/18 12:44 PMWhat happened to the notifications section to control the app alerts in this new version. Please fix this.
Michii3's Review of Citi Mobile
Reviewed on 9/29/18 12:43 PMJust again updated to latest version after having problem with previous one. After updated, same problem occurred, app closes right after logged in, won’t stay open. Now I cannot use this app to check my accounts. Anybody having same issue? How to fix this?
Sharm831's Review of Citi Mobile
Reviewed on 9/29/18 12:23 AMApp is not working. Shows it’s no longer available.
Jenny82j's Review of Citi Mobile
Reviewed on 9/29/18 12:17 AMWhy is it saying no longer available? I really enjoyed this app
Librehoy 's Review of Citi Mobile
Reviewed on 9/29/18 12:10 AMMost of the information under services is not available on the app after the update. Please resolve. Great banking app otherwise.
sheena0509's Review of Citi Mobile
Reviewed on 9/29/18 11:43 PMSo convenient to use this app. Never had problems with it.
Javidds's Review of Citi Mobile
Reviewed on 9/29/18 10:25 AMI use the app a lot for payments and check my use, is asking for an update but when clicking on it days says is no longer available, so basically the app cannot be used at the moment.
K1714's Review of Citi Mobile
Reviewed on 9/28/18 6:38 AMI turned Face ID on but now the app asks for BOTH the password and the Face ID...
azaih's Review of Citi Mobile
Reviewed on 9/28/18 2:29 AMLove it !! It’s a great way to earn points and pay bills with !!
snseals's Review of Citi Mobile
Reviewed on 9/28/18 12:12 AMIt is a 50/50 shot the finger sign on works
cawalker77's Review of Citi Mobile
Reviewed on 9/28/18 11:56 PMApp upgrade won’t load. But also can’t access old version.
Moneybriches's Review of Citi Mobile
Reviewed on 9/28/18 11:38 PMI try opening the app it says time for an upgrade, I then try to update the app in the App Store and it says “this item is no longer available” sooooo not sure what I am supposed to do with that? I’ll try later I guess?
turntablez123's Review of Citi Mobile
Reviewed on 9/28/18 11:18 PMWhenever I try to update it states it is no longer available. When I try to use my app it states I need to update. So what the h*** am I supposed to do?
mot a happy camper's Review of Citi Mobile
Reviewed on 9/28/18 11:06 PMI just went to update and was told no longer available
simplyroses's Review of Citi Mobile
Reviewed on 9/28/18 11:05 PMI’ve loved this app up until today, I’m not a tech person and this is just frustrating as hell!!
sherif-1976-1's Review of Citi Mobile
Reviewed on 9/28/18 10:53 PMOpen says you must update Update results in ‘this item is no longer available ‘
JazzMan456's Review of Citi Mobile
Reviewed on 9/28/18 10:51 AMStable, quick, intuitive... the only change I would make would be to the spend summary... I’d like to be able to view this information by month by quarter and by year...
machy 62's Review of Citi Mobile
Reviewed on 9/28/18 10:38 PMMe gustaría que prestaran el servicio en español también
rraider1961's Review of Citi Mobile
Reviewed on 9/28/18 10:34 PMIs this a scam or just incompetence? My app will not allow me access unless I update, but when I try the update I get a “this item is no longer available” message. WTH?
JayDizz18's Review of Citi Mobile
Reviewed on 9/27/18 8:28 PMThe update 09/2018 is horrible. You can’t see the city a purchase was made in. You can’t even see the whole name. Only a few words of the place. Also, you can’t see how much cash rewards you have and your can’t claim them. Give me back the old version or fix this one please. It shows so much unneeded stuff now but got rid of the needed items. Don’t care about my weekly average spending or a graph of my expenses.
Ulanicki's Review of Citi Mobile
Reviewed on 9/27/18 7:58 PMMy two year old has better programming skills then Citibank. Number of issues: 1. Keeps signing me out after 3 minutes, while I’m using the app. I’m in the middle of scheduling a payment and it signs me out. I want to transfer fund, I get signed out. 2. The only app the refuses to accept Touch ID. It presents the option, but guess what, it doesn’t authentic your credentials. Instead, asks for your password time and again. This is even more infuriating since your doing this ever 3 minutes because the app signed you out. Spoke with a rep, this is a “feature”!?! 3. Cannot set up alerts for all my account. All my accounts are listed in the profile, but when you select preferences, surprise, their missing. Again, spoke with a rep, I need to “link” the accounts to my profile. For some unexplained reason, rep cannot or does not want to understand that they are already linked. Must be another citi “feature”. I don’t understand what is so complicated. Other banks have figured this out. If you don’t have the talent or skill set, then hire my two year. He’ll definitely make some much needed improvements to this horribly designed and functioning app.
Kabam Server 1's Review of Citi Mobile
Reviewed on 9/27/18 6:30 PMI like it. Easy to navigate through. A+
abnermisael's Review of Citi Mobile
Reviewed on 9/27/18 6:29 PMEverybody hates forced updates. Please, always give a chance to continue using the app without forcing it to an update that might not be possible to download & install because of poor service, weak signal or no-wifi available.
sam311's Review of Citi Mobile
Reviewed on 9/27/18 5:11 PMThis is one great app . Easy to use not complicated at all friendly app . Love it when I click and without logging on can see my balance just perfect .
bless and highly favor.'s Review of Citi Mobile
Reviewed on 9/27/18 4:26 AMI have been banking at Citi Bank since 1987, it’s my first bank in NY for 31years. CB App is great.
davekz's Review of Citi Mobile
Reviewed on 9/27/18 3:15 AMOther than not receiving an online billing notice on one occasion I’ve had no other problems with this site. Works good and makes paying my account very easy and convenient.
FLORIB's Review of Citi Mobile
Reviewed on 9/27/18 2:15 AMCiti don t pay my EZ pass and BT charge me extra $50! C mon Citi u could let me know I m on limit
Hurricane lori's Review of Citi Mobile
Reviewed on 9/27/18 1:32 PMIt's great and very user friendly!
KCDW 64's Review of Citi Mobile
Reviewed on 9/27/18 12:18 PMAwesome application user friendly straight forward
william joe's Review of Citi Mobile
Reviewed on 9/27/18 12:15 AMYour service is great! I love your app. Thanks.
Nanda dangal's Review of Citi Mobile
Reviewed on 9/27/18 12:15 AMBest credit card ever used
eibreh's Review of Citi Mobile
Reviewed on 9/27/18 11:53 PMI wish that when I open the app I could see horizontally, in a landscape view instead of always in the portrait view.
neka 0120's Review of Citi Mobile
Reviewed on 9/27/18 10:36 PMU make a payment and its available to use right away love this
icelandmike's Review of Citi Mobile
Reviewed on 9/27/18 10:25 AMBeen with you for over 25 years. You have been there for us. Thank You for your help and for watching our backs in this crazy world.
nataloot's Review of Citi Mobile
Reviewed on 9/26/18 9:29 AMIt uses my Touch ID so all I have to do is use my thumb to check my balance. All my information is laid out in a simple and easy to follow format so I know exactly when my payments are due, and any other information I need to know in regards to my citi card
crackerjavk's Review of Citi Mobile
Reviewed on 9/26/18 9:22 AMI told Citi I was traveling Why are they asking my about transactions I need this card available and dint embarrass me by holding my funds
悄悄地来一's Review of Citi Mobile
Reviewed on 9/26/18 8:38 PMIt asks me to update the app in order to use it. However, the update is not available at the App Store. What’s going on?
all about timing's Review of Citi Mobile
Reviewed on 9/26/18 8:20 PMI enjoy almost everything about this app and it’s functionality - except the forced updates when a newer version becomes available... instead of giving the option to update later. When I enter the app, it’s for a purpose. Having to wait, while being pushed to the App Store, to complete an upgrade is frustrating. Sure, it only takes a minute or two, but an option to update later would be greatly appreciated.
ahdnsjab's Review of Citi Mobile
Reviewed on 9/26/18 6:23 PMGreat app
S C C's Review of Citi Mobile
Reviewed on 9/26/18 6:22 PMLove the app. But the new Bill feature in the app is just forecasted (estimated) bill to help you monitor spending. But I really need the eBills from various vendors to show up in the app. How am I supposed to pay the bills properly if they don’t show up? Right now I can only see the eBills on desktop which I don’t turn on computer anymore unless I need to see eBills.
GalacticGaming's Review of Citi Mobile
Reviewed on 9/26/18 5:24 PMNeeds IPad support
jimihinderks's Review of Citi Mobile
Reviewed on 9/26/18 4:43 PMGet it!
Frontoech's Review of Citi Mobile
Reviewed on 9/26/18 4:12 PMLast weeks update/ revamping, doesn’t work!!!!!! This app doesn’t see my accounts!!! FIX IT!!!! I just logged in and the old format was back. I feel like I’m losing my mind. How is that even possible. Regardless the old app worked. Log out/ log back in and get the new inoperable app again
Tofupunch's Review of Citi Mobile
Reviewed on 9/26/18 3:30 PMDid the option to change alert settings disappear from the app? I don't see nearly as many options as before. Profile just has the option to log out. Services only has faq's. Where oh where did it go...?
哇卡喀's Review of Citi Mobile
Reviewed on 9/26/18 3:21 PMNew app doesn't work well !
Dave RS's Review of Citi Mobile
Reviewed on 9/26/18 3:09 AMApparently I can’t update my banking app if I don’t have a credit card with space on it. So now I can’t access the app to pay the card I need to use to update the app. This is NOT a good idea.
Pay Ferg's Review of Citi Mobile
Reviewed on 9/26/18 2:48 PMVery good Ap. User friendly and gives you everything you need to know about your account.
Shorusan's Review of Citi Mobile
Reviewed on 9/26/18 2:45 PMI have used Citi mobile app for years and seen how it progressively improved. Today, it forced to upgrade when I wanted to use it. After upgrade, I found very basic app. No more mobile deposit. No more transfers to your external accounts that where setup in the past. Glad I bank with Chase and BofA as well. They are much more reliable.
citibunk's Review of Citi Mobile
Reviewed on 9/26/18 2:24 PMApp just forced me to download update....and of course, when I attempt to sign in, I get the message: “Hmmm....looks like we’re having some technical issues right now. Please try again later.” This happens every now and then...usually when my credit card payment is due! Scam.
Hxkrkjvtcyjsksjwvsjfkd's Review of Citi Mobile
Reviewed on 9/26/18 2:05 AMLove this app! Super easy to use!
persian limes's Review of Citi Mobile
Reviewed on 9/26/18 1:58 PMMobile deposit is gone after update please fix.
Corona530's Review of Citi Mobile
Reviewed on 9/26/18 1:57 AMI’ve been using this app for about 2 years now. It’s very user friendly in my opinion. Never had a single issue with the app.
l don't want to give a nicknMe's Review of Citi Mobile
Reviewed on 9/26/18 1:51 AMI am glad to be doing business with you. Great professionalism! Thank you Gloria Perissinotto
us-gori's Review of Citi Mobile
Reviewed on 9/26/18 1:35 AMVery convenient.
Noura Q's Review of Citi Mobile
Reviewed on 9/26/18 1:29 AMThis app is amazing, I am able to see everything about my account and easily make payments. Snapshot feature is great as well!
Tazdevil chicago's Review of Citi Mobile
Reviewed on 9/26/18 12:33 PMThe app is laid out nice and seems nice. Only been using it for a few weeks now. So far almost every time I use the app it has technical issues and errors. Trying to make a payment with a saved bank account or trying to add a new bank account. I just keep hitting save or continue and then after about the third or fourth time it finally does the expected action and saves or moves forward. I have uninstalled it and re-installed it. A pretty flaky app for such a large company. All my other banking and credit card apps work great but this one is lacking doing what it should do when you hit save or next. Hope it is just a bug and they will fix it. Using an iPhone, and had this issue before I upgraded to iOS 12 and 12.x.
BC2170's Review of Citi Mobile
Reviewed on 9/26/18 11:51 AMGreat web site very easy tools
Lui04w's Review of Citi Mobile
Reviewed on 9/26/18 10:13 AMPerfect
yehia salem's Review of Citi Mobile
Reviewed on 9/26/18 10:04 PMEvery thing is perfect . Online services is excellent. Thanks so much for your great Servicrs
DianaFireDragon's Review of Citi Mobile
Reviewed on 9/25/18 9:04 PMCitibank Credit Card App is easy to use. I love the balance immediately adjusts to zero $0 balance after payment is made through the app.
Hot_lante's Review of Citi Mobile
Reviewed on 9/25/18 8:54 PMI like using my mobile banking when I need to check my account for pending transactions and balances. However there’s no mobile check deposit. My credit union app has one which I love. How can we resolve this small issue?
Frugal Farmer 1's Review of Citi Mobile
Reviewed on 9/25/18 7:17 PMThis is a slick app, and very useful to boot. Keeps me in the loop on payments and transactions.
SaraiPrincess's Review of Citi Mobile
Reviewed on 9/25/18 6:26 PMAs a student trying to do their best in college spending money on both towards school, dorms and bed and board while commuting to a limited work study job even with earning a scholarship; It’s difficult. I can’t even spend 3-5$ in uber to deposit my check without worrying about funds. With every check I’ve earned I use Citibank’s app to make deposits and keep track of where, when and how much I spent! It’s wonderful! I really appreciate and love this app! It’s extremely helpful and keeps me on my toes. Very organized system! I even used their instant message service; the person on the other line was so kind, patient and helpful! 5 stars! Recommend 10/10
yecenita's Review of Citi Mobile
Reviewed on 9/25/18 6:03 PMMe encanta siempre listo para checar mi estado y poder abonar gracias.
GnnBroadcasting's Review of Citi Mobile
Reviewed on 9/25/18 5:09 PMTo see and iPhone version only 12.9 “ iPad Pro then Citi discontinued the iPad Pro version whereas I had and still have thousand of thank you points but in this citiBank iPhone version does not show complete transactions, but s***** commercials to add all bank accounts to citiBank is a no way, why ask this s***** question. I bank with all banks , they have iPad Pro very impressive efficient data, here not. Get up to speed or be left behind, after so many years of great services, dumpy tp use iPhone Citi mobile is a joke, I spent for more and got less from citiBank, extremely dissatisfied with being reduced to iPhone citiBank mobile joke, is Not funny or acceptable
Moss308's Review of Citi Mobile
Reviewed on 9/25/18 5:08 PMEvery time I try to sign in, over the last few months, I get a message stating that something is wrong and to try again later. This is absolutely frustrating. Please make your app more reliable.
Leozhao68's Review of Citi Mobile
Reviewed on 9/25/18 4:48 PMVery Good ,easy to use.
DECO PAPICO's Review of Citi Mobile
Reviewed on 9/25/18 3:40 PMSuper DECENT
lon jude's Review of Citi Mobile
Reviewed on 9/25/18 3:22 PMLove the ease of using the mobile application
Lori S610's Review of Citi Mobile
Reviewed on 9/25/18 2:49 AMI pay all of my bills on-line, and I have to say that this is the easiest of them all!
victoriadv's Review of Citi Mobile
Reviewed on 9/25/18 2:07 AMMobile check deposit?! Works so good ! It’s amazing. I was wondering how I was going to go to the bank while working. This solves everything!! Thanks :)
Charells's Review of Citi Mobile
Reviewed on 9/25/18 1:23 AMThe process to enable Face ID needs rework. I hate the fact that I have to call in.
VectorZ's Review of Citi Mobile
Reviewed on 9/25/18 1:10 AMC'mon guys, USAA and Capitol One both have native iPad apps. This looks terrible on an iPad, please update it and stop being so lazy!
Braggin2's Review of Citi Mobile
Reviewed on 9/25/18 12:51 PMI’ve never had a problem, customer services Courteous.I just love it!
A sad parent's Review of Citi Mobile
Reviewed on 9/25/18 12:15 PMIt says the App is no longer available when I try to update the app... please fix.
Awesomeness 123 soccer players's Review of Citi Mobile
Reviewed on 9/25/18 12:03 AMThank you !
Montanamom1212's Review of Citi Mobile
Reviewed on 9/25/18 11:41 AMGreat CC & App. Easy to use. 💕💕💕💕 it! Nancy
stegwrdddf's Review of Citi Mobile
Reviewed on 9/25/18 11:34 AMWhen I mis needed Citi was there. Thank you!
Wademvp91's Review of Citi Mobile
Reviewed on 9/25/18 11:18 PMI’ve rated this app a 1 star for the past year because Face ID wouldn’t let me set it up. No matter what phone I used, no matter whether the app was removed or reinstalled, whether it was a new OS update, etc. Well today it worked. So it’s back to 5 stars. Keep up the good work citi
Eileen P. Kelly's Review of Citi Mobile
Reviewed on 9/25/18 10:58 AMThis app constantly encounters random errors, shuts down, or loses track of what you’re doing (like resetting a password) that you have to start all over again! Please improve this! Bad user experience makes me want to switch to American Express.
BackToMac's Review of Citi Mobile
Reviewed on 9/24/18 8:19 PMTherefore useless.
chicagohawksfan's Review of Citi Mobile
Reviewed on 9/24/18 6:49 PMThis app was three best financial app on the market. The app needs ios12 Face unlock integration. The app will ask for Face unlock but still ask for a typed password
ford432's Review of Citi Mobile
Reviewed on 9/24/18 6:03 PMwhen ever i try to enable face od,its giving pop up window saying we are having pronlem ,try after some time
MetraCop's Review of Citi Mobile
Reviewed on 9/24/18 5:19 AMNot much to say! Much improved, I like it.
A529H's Review of Citi Mobile
Reviewed on 9/24/18 4:54 PMI wouldn’t trade my Citi app for the world. I’ve never had any issues and don’t have any complaints it’s my favorite banking app.
Sexxii69's Review of Citi Mobile
Reviewed on 9/24/18 11:30 PMI’ve been with Citibank for twelve plus years. And I love them.
skc.ravipati's Review of Citi Mobile
Reviewed on 9/24/18 10:31 PMI couldn't set my face id on my new phone. I'm trying to set my face id and I got the confirmation code and when I enter it them it says app is having some problems. It's been like this from day 1 of my new phone
Nlkccom's Review of Citi Mobile
Reviewed on 9/23/18 4:09 AMFace ID no longer works with XS Max with iOS 12.
Mausymedomimi's Review of Citi Mobile
Reviewed on 9/23/18 3:15 PMIt’s really easy to navigate. And I love that the payment reflects immediately after submission.
Texan native's Review of Citi Mobile
Reviewed on 9/23/18 3:01 AMWish all bank apps looked like this one.
Mowrat's Review of Citi Mobile
Reviewed on 9/23/18 11:24 AMI only recently began using the Citi Mobile APP and I find it to be very user friendly. Highly recommend!
Laleldar's Review of Citi Mobile
Reviewed on 9/22/18 7:33 PMCan’t get Face ID to register at all on the iPhone X’s max
Duzluvxist's Review of Citi Mobile
Reviewed on 9/22/18 6:50 AMI can no longer use app. I had citi bank add another card to my app and now I cannot access my accts. I called and they tried to fix the issue. I rebooted my wifi, I used my 4g, I rebooted my cell and iPad...everything they requested and it was just before an update. So, I waited after the update had concluded and tried again without success. I don't want to call every month to make payments to accts. . I liked the app before , it was easy to use and could see all info on my acct.. the error states" we are sorry, we are having temporary delays" it was said this for a week now.
Fahari53's Review of Citi Mobile
Reviewed on 9/22/18 5:40 PMThis is a great app. It puts everything you need to know at your fingertips, and it is intuitive to use. It is also very graphically appealing, instead of looking like it was built for the first generation of smart devices with small screens like many other apps do.
Roger203's Review of Citi Mobile
Reviewed on 9/22/18 4:17 PMEasy to navigate through the app. Phone friendly.
SG@SD's Review of Citi Mobile
Reviewed on 9/22/18 4:17 PMAlthough this app has mostly 5-star reviews, they recently and undeservingly have had a bout of naive and/or ignorant complaints regarding frequent mandatory updates. These updates are prudent and for your security. Citi’s app is PROACTIVE in handling potential and existing security vulnerabilities. When it comes to the security or your money; hackers, software/hardware developers, regulators, law makers, and bugs are all addressed with these updates. Isn’t it better than a security breach? Releasing more updates means that they are on top of the exponentially advancing technologies and their security vulnerabilities. This is how they avoid being robbed just like a physical location has bulletproof glass and security officers. Citi is the BEST so don’t go ruining their reputation with your lack of patience and knowledge in posting these negative reviews.
GiphyRulez's Review of Citi Mobile
Reviewed on 9/22/18 3:58 PMIts a nice app but loathe the fact it needs to voice call me to give a number to enter. When in on the go I use my iphone, send me a text. Im not going to have a pen and pad at the ready. Its 2018, I can’t remember the last time I had a pen and pad, I use my iphone!
chandberg's Review of Citi Mobile
Reviewed on 9/22/18 3:48 PMI just love it!!!
LikeToEatOut21's Review of Citi Mobile
Reviewed on 9/22/18 3:43 PMI had the Citi mobile iPad app and liked it. I recently opened it and it prompted me to upgrade. I clicked on the upgrade button and it took me to the AppStore but there was no app and it said the AppStore had no internet access — however it did. I was able to download and update other apps. As an alternative I searched for the Citi Mobile app for the iPad in the AppStore. There was only 1 so I downloaded it. Clearly it must be only usable on the iPhone because the app only works in portrait mode. It won’t switch to landscape. I deleted it and went back to using the website. Poor technology for a financial services firm.
Shampameena's Review of Citi Mobile
Reviewed on 9/22/18 3:25 PMVery easy to follow and steps allow no mistakes.
Specht05's Review of Citi Mobile
Reviewed on 9/22/18 3:00 AMFace ID is still broken on iOS 12...
gonzalezle's Review of Citi Mobile
Reviewed on 9/22/18 1:55 AMNo longer works with iOS 12.
KGDPR's Review of Citi Mobile
Reviewed on 9/22/18 1:03 PMAfter the recent updates, TouchID can only be used in one device. But I have the app installed in both my iPhone and my iPad. Please enable TouchID on multiple devices
This game is trash's Review of Citi Mobile
Reviewed on 9/22/18 12:47 PMGood app, but the option to use Face ID is completely gone in the app settings area on my new xs max.
benewmie's Review of Citi Mobile
Reviewed on 9/22/18 12:23 PMWith the newest update, if you choose to transfer funds, you can’t get back to your accounts. Very frustrating.
SupremeInfa's Review of Citi Mobile
Reviewed on 9/22/18 12:21 AMVery simple to use, very useful and informative as well love this app saves me trips to the actual branch and makes it really easy to manage and monitor my account
MTeague92's Review of Citi Mobile
Reviewed on 9/22/18 12:12 AMFace ID is not working on IOS 12
Jamerican70's Review of Citi Mobile
Reviewed on 9/22/18 10:07 PMPlease bring back the multiple accounts saved usernames. When you have multiple accounts, it made logging into each much simpler. What would really be nice is to enable single log-on like Chase where you log in once but have ready access to all your accounts.
derek1817's Review of Citi Mobile
Reviewed on 9/21/18 9:46 AMFast easy straight to the point one click you see your tab one more click your bill is paid
GF2U's Review of Citi Mobile
Reviewed on 9/21/18 7:50 AMEasiest app ever to use. For us older generation that didn’t grow up with a computer in our hands, I find this app so easy to use to check my balance, see my statement and to pay my bill. If I could meet the person or people that designed this I would bake them a Cake!
DaKiDfRmQnZ's Review of Citi Mobile
Reviewed on 9/21/18 6:44 PM🗽💪🏽💳
lsh73's Review of Citi Mobile
Reviewed on 9/21/18 6:15 PMAlmost every time I try to login, I get locked out or told the service is not available at this time. When I do reset my password and get in, it takes too many tries to photo and submit a check for deposit. Today, I tried to add a new payee for a check and after filling out the form with the contact info, the “next” button never worked. The concept of the app’s services is excellent. The execution is awful for the end user.
pitutya's Review of Citi Mobile
Reviewed on 9/21/18 6:01 PMVery easy to use are used it so far for couple of months and I have to say so far so good!!!
Day1025's Review of Citi Mobile
Reviewed on 9/21/18 5:03 PMIt does what it needs to do, I wish it would go further back into the month besides a week in the month on the transaction list.
melakkuma's Review of Citi Mobile
Reviewed on 9/21/18 3:29 AMWill change review after it starts working for me.
Tech Not So Savy's Review of Citi Mobile
Reviewed on 9/21/18 3:11 PMSeriously? Not sure how the actual functionality of the app worked, but I could not even sign in when I forgot my password. Made me enter my credit card number 5 or 6 times only to say I put in the wrong info - I didn’t. Then “technical difficulties”....Delete.
mps801's Review of Citi Mobile
Reviewed on 9/21/18 1:54 AMCiti used to have a dedicated iPad app, but they discontinued it so you have to use the iPhone app on it. Fine. But then they inexplicably changed the policy so that you can only use Touch ID on one device. For people with both an iPhone and an iPad, Citi forces you to pick which one you want Touch ID on. Why? I use banking apps at 8 different banks and Citi is the only one with this nonsensical and draconian policy. Most banks have dedicated iPad apps as well.
piso33's Review of Citi Mobile
Reviewed on 9/21/18 1:47 AMI enjoy Citi Bank services, it’s very convenient and very affordable fees.
mgd0069's Review of Citi Mobile
Reviewed on 9/21/18 1:37 AMEasy to use navigate. Much better than most.
wilsona86's Review of Citi Mobile
Reviewed on 9/21/18 1:31 PMI don’t like the interface of this app as well as my Discover app. It is not as intuitive to use. However, the most annoying thing is I have to update the app ALL THE TIME! It feels like every month you can’t open the app because you have to download the new version.... which looks exactly the same.
3esMommy's Review of Citi Mobile
Reviewed on 9/21/18 12:58 PMEasy to keep track of balance, make payments and manage credit score
the car guy!!!'s Review of Citi Mobile
Reviewed on 9/21/18 12:23 AMGreat service!!!
Steve47729374727's Review of Citi Mobile
Reviewed on 9/21/18 12:02 PMOk app but it updates all the time and won’t let you use previous versions. COME ON! The only reason anyone uses this app is to check the balance they owe to the capitalist pigs who own us, body and soul.
Acv86's Review of Citi Mobile
Reviewed on 9/21/18 11:29 AMIt helped me to keep everything under control with my CCs
supziez's Review of Citi Mobile
Reviewed on 9/21/18 10:02 PMAnytime I try to enroll in Face ID after getting my new iPhone I get an error saying there is a problem on their side, “Something went wrong”. No way to fix it.
Eckoflash's Review of Citi Mobile
Reviewed on 9/20/18 8:39 PMCostco credit card + this app, is a match made in heaven
Ntakazana's Review of Citi Mobile
Reviewed on 9/20/18 7:56 PMThis is the only bank app I’ve come across that literally demands that I give them proxy power over my entire life’s legal affairs if I “agree” to use the app. So I’ve deleted it, then tried later to see if their legal team would be wise enough to remove that clause, but no. So I’m just going to continue to use the web-based access as I’m stuck with them because of Costco. I have no reason to believe THEY have control over their third party users, so it’s a great ploy to get my data spread far and wide as they see fit. I don’t care how great the app: No thanks!
Sexy Lady C's Review of Citi Mobile
Reviewed on 9/20/18 7:42 PMVery convenient and easy ! I love It
hk3567899's Review of Citi Mobile
Reviewed on 9/20/18 7:31 PMForced frequent upgrades are very annoying.
His by birth's Review of Citi Mobile
Reviewed on 9/20/18 6:51 PMNeeds to be updated to rotate as screen.
Alan 49's Review of Citi Mobile
Reviewed on 9/20/18 6:43 PMI have other bank apps but citibank is best. App automatically takes photo of check when depositing. Easier than positioning the phone and keeping the check in line while pressing the button.
Suckthetool's Review of Citi Mobile
Reviewed on 9/20/18 4:56 AMIt is a great feature and hope it clears the next day and not like other banks. Easy to use and if all goes well I may use it more often. Thanks!
Linacjsdad's Review of Citi Mobile
Reviewed on 9/20/18 3:28 PMIt was good until a few updates ago. I can no longer use Touch ID to log in. It’s always saying there’s a problem on their end but there’s no way to contact anyone to resolve this issue. I’ve been hoping that after each update, this issue would be resolved but it is not.
@navigator69's Review of Citi Mobile
Reviewed on 9/20/18 2:57 AMI have used Citibank services for more than 18 years and they always been ahead of others in their online services. Very easy human oriented user interface, many useful features. Always innovative. Great Citi!
Md S Alam's Review of Citi Mobile
Reviewed on 9/20/18 2:29 AMEasy convenient & I like most the chart, the way they show & explain in short whole thing ( payment, dues & many more)
M5-MPower's Review of Citi Mobile
Reviewed on 9/20/18 1:20 PMVery satisfied with this app. 5 stars!
ttl736's Review of Citi Mobile
Reviewed on 9/20/18 1:17 AMTouch ID doesn't work
Alexanderpesa's Review of Citi Mobile
Reviewed on 9/20/18 12:39 AMIt’s been like this for about two months. It’s worthless like this.
donnie121098's Review of Citi Mobile
Reviewed on 9/20/18 11:52 PMI love citi bank and I love being a customer but I don’t like the new update. It tells you what you spent which I don’t like but what’s really bad is that it is inaccurate. Please get rid of that
Layne R.'s Review of Citi Mobile
Reviewed on 9/20/18 11:21 PMPayments are credited instantly. I love it. Works great for my business expenses.
Serg755's Review of Citi Mobile
Reviewed on 9/2/18 6:10 PMThis app is pretty good. The touch feature to sign on is great. The layout straight forward. Only one thing however: some activity are instantaneously reflected on your account while others - mostly credit card payments-you must wait for the next business day which can be up to three days before posting. We surely can do a bit better.
DrKRO's Review of Citi Mobile
Reviewed on 9/2/18 4:51 AMIt periodically freezes!
Johnjf2012's Review of Citi Mobile
Reviewed on 9/2/18 4:07 PMIt’s really easy to use
bfitzallen's Review of Citi Mobile
Reviewed on 9/2/18 4:04 PMI hate this app!! It tells me my password is wrong every time I log in! No, I’m not forgetting it, I am forced to write it down every time because I have to change it so much!!
Gunneronez's Review of Citi Mobile
Reviewed on 9/2/18 3:33 PMSUPER EASY TO USE!
jinzhuyang's Review of Citi Mobile
Reviewed on 9/2/18 2:25 AMThe Touch ID doesn’t work even when I activate it, I leave the app and Touch ID doesn’t respond to my fingerprint. I turn it on then go to my account then go back to check and Touch ID is off. help!
Flaaaash's Review of Citi Mobile
Reviewed on 9/2/18 2:06 AMWell, this week I can’t deposit checks because the app tells me that I’ve already deposited them (not correct). I’d say I end up going to the bank 40% of the time because the deposit feature is broken for one reason or another.
mayhawjelly's Review of Citi Mobile
Reviewed on 9/2/18 2:03 PMI like to monitor and pay my credit card expenses more often than once a month, and this card makes it easy to do so.
Breaking in stories.'s Review of Citi Mobile
Reviewed on 9/2/18 10:23 PMNo longer recognizes Touch ID even after activating it with an annoying and inconvenient phone call with a 10 digit code! Asks for my password constantly. Junk!
Alexluv's Review of Citi Mobile
Reviewed on 9/19/18 9:55 PMThe app is very easy to use, fast, and user-friendly.
Michii3's Review of Citi Mobile
Reviewed on 9/19/18 6:56 AMJust updated to this version after old version won’t let me login to the app. After updated, app closes right after logged in, won’t stay open. Now I cannot use this app to check my accounts. Anybody having same issue? How to fix this?
Pinktree24's Review of Citi Mobile
Reviewed on 9/19/18 6:40 PMOne of Simplest and easiest ways to pay my credit card bill. Their response team is very fast at resolving any problems or questions you might have. This is the best credit card.
Misha10101010's Review of Citi Mobile
Reviewed on 9/19/18 6:02 PMLove this interface but disappointed that I can’t even enable Touch ID
Dash-2's Review of Citi Mobile
Reviewed on 9/19/18 5:29 AMNow they have a “Card Not Present” feature. This almost completely eliminates fraud! As soon as my card is used without the physical plastic being ran, I receive a push notification with the charge amount and vendor name. This works for monthly billed subscriptions, online stores, manually ran card numbers, and even parking meters where the meter merely sends your card info to a separate device to be ran. As long as my wallet isn’t stolen (which I would know very quickly and could shut the card off), no one can use my card for fraud. And this all happens instantly! Like literally within seconds of being ran. I believe this is the most up-to-technology bank app that exists. Also shout out to that flat 2% back everywhere!
JPWTX's Review of Citi Mobile
Reviewed on 9/19/18 4:52 AMI just want to check my balance. I don’t have to upgrade for that - quit forcing me.
simplyGaby's Review of Citi Mobile
Reviewed on 9/19/18 2:56 PMLove the app. It’s super easy to use... super convenient because it has all the information I need and super simple to use you don’t have any trouble finding what you’re looking for.
vinny 55555's Review of Citi Mobile
Reviewed on 9/19/18 2:05 PMEasy to use
Lisewych's Review of Citi Mobile
Reviewed on 9/19/18 1:16 AMVery, very, very cool. 😀
Vansh1120's Review of Citi Mobile
Reviewed on 9/19/18 11:16 AMAwesome service
RichardBronosky's Review of Citi Mobile
Reviewed on 9/18/18 9:08 PMThe notifications on this app are hard to find and configure. They also don't work. I didn't get my payment due notification now they get to take an extra $40 from me. That's a great reward for having bugs in their app! Why would they ever fix it?
CreditGuy93837494's Review of Citi Mobile
Reviewed on 9/18/18 8:49 PMCiti has definitely been a pain since I received the card... and I wanted the double cash soooooo bad. But I’ve realized they’re a pain to do business with... they’ve become a backup card for sure. But the app won’t update so I can’t login and I’m on a current gen iPad. Fico doesn’t update on the mobile page. They declined charges made in my hometown visiting family, I also first applied there so it should have been in the system... mind you I had less than a two percent of my utilization used. Add on false promises and it’s just better to collect dust.
Chagfast's Review of Citi Mobile
Reviewed on 9/18/18 8:31 PMApp is overall great. The check deposit still needs some tweaking as it doesn’t always capture the check amounts accurately which is frustrating
Fahim Adnan's Review of Citi Mobile
Reviewed on 9/18/18 7:15 PMIt is a good app but separate log in is required. If I log in for sav/chkn account information, I can’t see my credit card details. To see that, I need to log out and log in again with different credentials. Even I tried to marge my all accounts, but I can’t see any options to do that.
sportyshawn's Review of Citi Mobile
Reviewed on 9/18/18 6:01 AMOrdered checks three weeks ago. I never received them. Now I have to start a new sequence number. Get it together Citibank
y2zl's Review of Citi Mobile
Reviewed on 9/18/18 5:40 PMApp does its simple job well enough. I really only use it once a month to pay my bill. And every single time I try to pay my bill there’s a required update I have to do first. Every time. Makes what should be a quick and simple process take much longer than necessary. Please stop with the constant required updates!
CatLadyMarilyn's Review of Citi Mobile
Reviewed on 9/18/18 3:17 PMI love this app! It is so easy to manage. I love the snapshot feature, I don’t have to log in to see my balances and I can set up all my security features right from here.
RN in WV's Review of Citi Mobile
Reviewed on 9/18/18 1:33 PMVery easy to use. Can easily view transactions, redeem credits, and pay your bill. All this can be done in a matter of seconds.
El Maistro's Review of Citi Mobile
Reviewed on 9/18/18 1:29 AMI few tap and clicks brings peace of mind fast, with ease of app. Thanks Citi.
Ana hua hua's Review of Citi Mobile
Reviewed on 9/18/18 1:02 PMI love this bank , there are make that works great great— for me very easier
GoIU!'s Review of Citi Mobile
Reviewed on 9/18/18 12:48 PMEverything I need from an app for my credit card.
A6Kody's Review of Citi Mobile
Reviewed on 9/18/18 12:22 AMThe app will help you with the basics. As usual, there are some functions reserved for their desktop site. I'm not sure if Touch ID is still supported, but Face ID support has been broken for me for months now. All my other finance apps support it, what's the deal Citi? Called technical support and was told "update the app in a couple days and it will work." That was four weeks ago, and it still doesn't work.
Reviewer97's Review of Citi Mobile
Reviewed on 9/18/18 11:59 PM-Can’t see your full checking account number and routing number -Can’t place a travel alert -Messaging service is buggy and never works and never clears out my last message Take a hint from Wells Fargo and Bank of America who have way better apps
Mr Santana's Review of Citi Mobile
Reviewed on 9/18/18 11:21 PMThe lag between logging in front the snapshot screen takes a very long time. At times I have to move out of the app and go back in. Please update this to iOS 12. Also, why can’t you send wires from the app? Chase can. Why can’t you? Please fix the lag and add the wire send or receive on your app to make it easier.
Cbussell's Review of Citi Mobile
Reviewed on 9/18/18 11:12 PMEasy to use, idiot proof!
Marco A Reyes's Review of Citi Mobile
Reviewed on 9/18/18 10:10 PMLove my Costco credit card and Citi card too
Gilbeato's Review of Citi Mobile
Reviewed on 9/17/18 9:23 PMI do my payment on click ! It’s such a peace of mind and a save money a time with it.
nbkuz92's Review of Citi Mobile
Reviewed on 9/17/18 9:20 PM0 stars. It worked fine before, but the upgrade does’nt.
392950's Review of Citi Mobile
Reviewed on 9/17/18 9:09 PMThe app is great when I use it BUT the very frequent upgrades has been inconvenient for on the go use (esp when I’m not connected to reliable wifi). Citi app requires you to upgrade on the spot before you can use it). The option to use the app when I need it and download the upgrade later would make me use the app more.
hateGreed's Review of Citi Mobile
Reviewed on 9/17/18 7:53 PMStopped working in ios12 and 6s plus
jimtny's Review of Citi Mobile
Reviewed on 9/17/18 5:41 PMLove the app. One of its best features is the ability to see account details without having to completely open the app. I’ve found it easy to do any account activity from the app.
Vijo333's Review of Citi Mobile
Reviewed on 9/17/18 5:35 PMVery user friendly. Easy to navigate. Never any issues.
CC GORO's Review of Citi Mobile
Reviewed on 9/17/18 4:53 PMDoesn’t get any better
ZackyZ_2000's Review of Citi Mobile
Reviewed on 9/17/18 4:53 PMIs annoying to keep updating so often, sometimes you need the app right away and there is no time to update but it won’t work unless you update when asked. Developers should do only 2 or 3 updates a year, and/or have the option not to update until ready.
T_Taylor3's Review of Citi Mobile
Reviewed on 9/17/18 4:12 PMBest CC out. Love quick instant balance update when I pay off card.
Meliaqua's Review of Citi Mobile
Reviewed on 9/17/18 4:09 PMI’ve used this app for 4 years now and Only a Very few times it has a error connection idk why but other than that it is an awesome app! Easy to use and very convenient when I need to transfer/deposit/send money. If you bank with CitiBank you need to download the app!
Sultaraco's Review of Citi Mobile
Reviewed on 9/17/18 2:21 AMWell designed and integrated credit card app,have not had any interruptions or glitches,will continue to explore and use.
connieflowers's Review of Citi Mobile
Reviewed on 9/17/18 1:51 PMCiti bank is easy to use. They also stand behind you in any dispute.
barrajr's Review of Citi Mobile
Reviewed on 9/17/18 1:42 AMI’m having issues with downloading translations. Frequently some items do not appear in my Quicken. This month I just printed the statement and enter all transactions manually. Do other experience this problem?
lynfordd's Review of Citi Mobile
Reviewed on 9/17/18 12:33 PMJust works and easy to use
citi fails's Review of Citi Mobile
Reviewed on 9/17/18 12:12 AMRegularly fails to recognize user name and password. Customer service is designed to waste your time until customers give up. If you give in and waste your time waiting for help, the usual response is more wait time until the rep fails to repair and then a mysterious disconnect
riseribi's Review of Citi Mobile
Reviewed on 9/17/18 11:15 AMLove how easy it is to use and make my payments!!
Danger bot radiation's Review of Citi Mobile
Reviewed on 9/17/18 11:12 PMWHAT A WONDERFUL And a very very helpful app.
diamantine's Review of Citi Mobile
Reviewed on 9/16/18 9:54 PMDo not require forced upgrades, esp. for people on cellular. Have a compat layer and reminders
Susan A P's Review of Citi Mobile
Reviewed on 9/16/18 8:38 PMCiti Bank’s app is easy to use and allows flexibility in how much or little you pay on your balance.
NY All Time's Review of Citi Mobile
Reviewed on 9/16/18 7:44 PMI’ve used the app for a while but have always been unable to view my recent credit card transactions...I was told it would be fixed but that was weeks ago and still not fixed
exzacto's Review of Citi Mobile
Reviewed on 9/16/18 7:43 PMWent to check my account balance, was told I have to update the app. Went to App Store to update and was told “this item is no longer available”.
Citi MC User's Review of Citi Mobile
Reviewed on 9/16/18 7:25 AMI have used it often and pretty good. However, today, it says I need to Upgrade to use it, and upon trying to Upgrade, it says " This item is no longer available "!!! So, can't use it!!
Chsksupoppingolipus's Review of Citi Mobile
Reviewed on 9/16/18 6:32 AMIt’s easy and great
7612zdr's Review of Citi Mobile
Reviewed on 9/16/18 5:01 PMThe app is fine for my Citi personal card. I also have a Citi Costco small business card that I can only manage via the website! Or, logout out and re-login with separate credentials on this app. Absurd! Why can’t I either add my other cards to this app, or at least have a small business app to manage those cards. Makes keeping up with payments a real pain. Capital One lets me manage ALL cards, including small biz on one app which is much more convenient. Citi, please take care of your small business customers.
bridget_w's Review of Citi Mobile
Reviewed on 9/16/18 3:14 PMCan’t update to the new app and the old app won’t open
Rivtreas's Review of Citi Mobile
Reviewed on 9/16/18 3:13 PMVersion 9.9.1 does not work, and since its release, version 9.9.0 does not work either. Citi seems to be aware of the problem, but no fix yet. Very inconvenient to Citi’s customers. Update 9/16/18: Version 9.9.1 now available in App Store has been fixed. It can be downloaded and the app works once again.
Mahmoo1's Review of Citi Mobile
Reviewed on 9/16/18 3:01 PMIt’s very easy to use . Awesome!
Moyamaster's Review of Citi Mobile
Reviewed on 9/16/18 2:20 PMHelps me keep everything on time and straight. Love this app!
jasonmasond's Review of Citi Mobile
Reviewed on 9/16/18 1:53 AMVery awesome
suziq962003's Review of Citi Mobile
Reviewed on 9/16/18 1:27 AMOnline banking works fine, but could not access mobile app. Locked me out twice and customer service was slow and uninformative. Will not use.
trj1123's Review of Citi Mobile
Reviewed on 9/16/18 1:01 AMCan’t update app old app will not work
Shwanced's Review of Citi Mobile
Reviewed on 9/16/18 12:24 PMI’ve been trying to log in for days and all it says is “we are having temporary delays please try again later.” I’m not going to use my new credit card if I can’t log in and pay. Not sure what’s going on.
Hawgtied's Review of Citi Mobile
Reviewed on 9/15/18 9:48 PMWould like to check clearing date for online checks
thabigD33's Review of Citi Mobile
Reviewed on 9/15/18 7:56 AMWant to turn on Touch ID to log in but won’t allow me to
Bigtruck98's Review of Citi Mobile
Reviewed on 9/15/18 7:52 PMI try deleting the app and reinstalling....activate the FaceTime it will send me text with the code and keeps telling it’s not working at the moment😡 It was working ...before it’s been more than three month , call customer service they have no idea what I am talking about 💩💩
TecualanSuperstar's Review of Citi Mobile
Reviewed on 9/15/18 7:20 PMEasy peasy! Great app! John (SoCal)
Misszekee's Review of Citi Mobile
Reviewed on 9/15/18 6:19 AMHey- typically love this app for its many features and ease of use but today it’s requiring an update to login. When I visited the App Store to update though, I’ve repeatedly gotten an ‘item no longer available’ error so I can’t update. Please make the update available so I can login.
sad citi's Review of Citi Mobile
Reviewed on 9/15/18 6:19 AMwhen i try to update app it pops message “this item is not available “, can’t login to account because of this
Foa87's Review of Citi Mobile
Reviewed on 9/15/18 5:48 PMWth is wrong with the app smh
hauphs's Review of Citi Mobile
Reviewed on 9/15/18 5:21 PMThe app on iPad is still an iPhone size... why not make it completely compatible? Or can you make an app for iPad?
PKratova's Review of Citi Mobile
Reviewed on 9/15/18 5:20 AMHello! The updates crushed and I cannot use the app without upgrading. Didn’t find how to reach out to support so wrote the review here.
jimmmmy5's Review of Citi Mobile
Reviewed on 9/15/18 4:58 PMWe have increase efficiency in our money management since we discover Costco CityApp. We recommend it for the disorganized individual like me!
1133445555's Review of Citi Mobile
Reviewed on 9/15/18 4:39 AMToday after several times try still impossible to use the app because need to be updated and is impossible to do.
gotochase's Review of Citi Mobile
Reviewed on 9/15/18 4:26 PMAwful app. Everything with Citi is a struggle. So happy I have to use Chase most of the time.
i will post my review's Review of Citi Mobile
Reviewed on 9/15/18 4:22 AM“You must upgrade to continue using the Citibank app.” *goes to App Store* “This item is no longer available.” Thanks, guys.
sasha902's Review of Citi Mobile
Reviewed on 9/15/18 4:12 PMI used to love this app but ever since I’ve updated it won’t open for me! It keeps saying that they are having some issues... I just updated again and it’s still saying the same thing... it’s really frustrating because I have to now call just to check my balance.. PLEASE FIX THIS ISSUE ASAP 1 star until it’s fixed
Amani79's Review of Citi Mobile
Reviewed on 9/15/18 4:06 PMThe Citi app is very user friendly. I use it all the time for my Citi financial needs - make payments, check balances, etc. it’s a great app!
city card lover's Review of Citi Mobile
Reviewed on 9/15/18 3:57 AMThe best app ever thanks
CubXster's Review of Citi Mobile
Reviewed on 9/15/18 3:30 AMGenerally the app works great. But I’m currently locked out because it says it requires an update to use but when trying to download the latest update it says it’s no longer available for download. In other words the app is unusable at the moment. Yes I have the latest iOS.
imlesliebytheway's Review of Citi Mobile
Reviewed on 9/15/18 3:06 PMTouch ID doesn’t work otherwise a good interface.
Fgufdyrgfg's Review of Citi Mobile
Reviewed on 9/15/18 2:57 PMSince the last update, the Face ID login no longer works. The app gives an error that the ID field is blank even though it is not.
WhosApp's Review of Citi Mobile
Reviewed on 9/15/18 2:16 PMThis app always asks for feedback when making multiple check deposits, thereby negating the process. If u make multiple mobile check deposits, it likes to Notify you it wants feedback. So your transaction doesn't process... Also it needs updating every time i open it. I understand cybersecurity for banking is of the utmost... however y not a slimmer app ?! Split off Zelle (garbage anyway) or other security holes. I’d rather dL a mobile check app that updates 1/quarter than a giant app that updates every other week...
tmomjc's Review of Citi Mobile
Reviewed on 9/15/18 2:02 AMI have been trying for 3 days and it won’t let me update. Says sorry not available right now
ChicityOskah's Review of Citi Mobile
Reviewed on 9/15/18 1:49 AMI get an error message telling me I need to update. When I go to update I get another error saying the app is no longer available...
NYAUHkT's Review of Citi Mobile
Reviewed on 9/15/18 1:44 AMCan’t use the app on my phone because it’s forcing me to upgrade, but when I try to upgrade it says “no longer available”. Don’t block my app if you can’t provide the updated version! By the way, the iOS on my phone is up to date.
Baby252014's Review of Citi Mobile
Reviewed on 9/15/18 1:43 AMIt says item is no longer available. I need to use the app I really love banking with citi, but not be able to use the app will be a problem for me.
Zip2002's Review of Citi Mobile
Reviewed on 9/15/18 1:43 AMI generally like this app but the latest release broke it to the point that I can't pay my bill. After authentication, it is forcing me to update the app. When I click the link to update, the app store is giving me an error that "this app is no longer available"
Pedro6689's Review of Citi Mobile
Reviewed on 9/15/18 1:41 PMThis is the easiest to use Banking/Credit Card App I have used.
yananta's Review of Citi Mobile
Reviewed on 9/15/18 1:38 AMIt’s convenient!
JacksonF's Review of Citi Mobile
Reviewed on 9/15/18 1:32 AMCan’t access app!
meghan reed's Review of Citi Mobile
Reviewed on 9/15/18 1:23 AMNo other banking apps have this many updates or problems can’t log in with out an update ... ok fine, go try to update “this update is no longer available “. A major hassle and annoying
Rivtreas's Review of Citi Mobile
Reviewed on 9/15/18 1:08 PMVersion 9.9.1 does not work, and since its release, version 9.9.0 does not work either. Citi seems to be aware of the problem, but no fix yet. Very inconvenient to Citi’s customers.
gldkshav's Review of Citi Mobile
Reviewed on 9/15/18 1:05 PMWhen i try to upgrade it alerts this item is no longer available.
Beazman's Review of Citi Mobile
Reviewed on 9/15/18 12:45 AMWon’t allow update , app won’t load without update. Please fix
Greatirufjfneiejd's Review of Citi Mobile
Reviewed on 9/15/18 12:44 AMMy citi app won’t let me logon without updating. However when I go to update the App Store says this update is no longer available. My citi app is essentially useless.
好玩刺刄's Review of Citi Mobile
Reviewed on 9/15/18 12:29 AMCan’t use at all.
Jj0516's Review of Citi Mobile
Reviewed on 9/15/18 12:28 AMForces you to update the app immediately to the newest version, but when I try to update, I get an error message that says “no longer available”. I hate that it forces an update, because I frequently am not on WiFi when I need to check my bank account, but you are forced to use data to update. Banking is one of those things you sometimes need immediate access to, so this feature is terribly inconvenient.
Angieee12345678's Review of Citi Mobile
Reviewed on 9/15/18 12:20 AMI tried to log into my citi and it gave me this app. I cannot download it because it said it’s no longer available! Please solve this issue. Could you also reduce the frequency of app updates?
funkyfrank102's Review of Citi Mobile
Reviewed on 9/15/18 12:18 AMI go to use the app, it says i need to upgrade. I go to upgrade, it says update is no longer available. Now i cant use the app at all and i cant do anything but wait. Otherwise, its pretty good when it works. Oh well, ce’st la vie.
KwanPTang's Review of Citi Mobile
Reviewed on 9/15/18 12:17 AMFact ID not working
greenyukon's Review of Citi Mobile
Reviewed on 9/15/18 12:16 AMIs there something wrong with this latest version released today? The app won’t let me in unless I update. And when I go to update it says “This item is no longer available”.
dcast1989's Review of Citi Mobile
Reviewed on 9/15/18 12:07 AMCan’t update why?
JWG Design's Review of Citi Mobile
Reviewed on 9/15/18 12:05 PMI don't need many features. Secure access for checking balances is important. I don't see why it is 160+ MB. It seems like this app is forcing me to update every time I use it. That's fine to force security fixes, but not for additional features. If my app is secure, let ME decide whether to update or not.
wozzie35's Review of Citi Mobile
Reviewed on 9/15/18 12:05 PMWhen I try to update I get a message that says no longer available
Roxiestyle's Review of Citi Mobile
Reviewed on 9/15/18 12:02 AMI’m trying to update the app and it just says “this item is no longer available” what’s up with that and how can I use the app still?
Alliox13's Review of Citi Mobile
Reviewed on 9/15/18 11:25 AMKeeps saying “upgrade required” when I try to log on. But when I try to update the app, it says “item no longer available”
trifoque's Review of Citi Mobile
Reviewed on 9/15/18 11:21 AMSiento debería tener la opción como la página web de los idiomas gracias
yeehlp's Review of Citi Mobile
Reviewed on 9/15/18 10:33 AMtime after time citi provides me with a frustrating experience. i’m locked out of the app until i upgrade but i’m unable to upgrade... app support is a webpage that is not mobile responsive. citi, get help.
Orlyto's Review of Citi Mobile
Reviewed on 9/14/18 9:10 AMThis app is amazing , very good 👍
HaVok702's Review of Citi Mobile
Reviewed on 9/14/18 7:48 AMJust like the subject says too many updates! Stop forcing to update when it’s not needed. I’ve had to force update 3 times in one month. Unacceptable, some users can’t update because their OS won’t support the newest version and they have a perfectly working app until you force an upgrade for the tiniest thing that isn’t noticeable. Take note from the BOA app, I haven’t had to update their app in a year and a half
NotWorkingSept2018's Review of Citi Mobile
Reviewed on 9/14/18 7:18 PMApp is saying it needs to be updated and when I try to update , it’s saying update not avail so locking me out of it completely
Masterpokepro77's Review of Citi Mobile
Reviewed on 9/14/18 7:15 PMIt’s terrible. No warning of change and getting locked out.
micool2cool4u12's Review of Citi Mobile
Reviewed on 9/14/18 7:03 PMNew app update. Try to download app upgrade from store and getting “item no longer available”. Unable to use app and or login. App is completely broken. Great update!
AnnaHemp's Review of Citi Mobile
Reviewed on 9/14/18 7:01 PMI can’t deposit my check cause the update the app is making me get “is no longer available”
Wademvp91's Review of Citi Mobile
Reviewed on 9/14/18 6:56 PMSo ridiculous at this point.
Heidisnyc's Review of Citi Mobile
Reviewed on 9/14/18 6:41 PMCannot update my app as it says the latest version is no longer available. Cannot use current app as it is forcing an upgrade. Please fix. Thanks!
Beccanoelle006's Review of Citi Mobile
Reviewed on 9/14/18 6:22 PMThis always needs an upgrade every week and then it won’t let me log one and now this time it’s saying that this upgrade is no longer available I’ve tried over and over again restarted my phone deleted and cannot reinstall the app
Citi user!'s Review of Citi Mobile
Reviewed on 9/14/18 6:11 PMI’m trying to update my Citi Mobile app but it says it’a no longer available.
Tronnilicus's Review of Citi Mobile
Reviewed on 9/14/18 6:08 PMApp Store won’t allow me to update, and app won’t operate unless updated. “Item no longer available.”
sanwaj's Review of Citi Mobile
Reviewed on 9/14/18 6:01 PMMy app on phone says upgrade and when I try to update it says the item is removed. I am not able to use the app
AnkurShrivastava's Review of Citi Mobile
Reviewed on 9/14/18 5:53 AMI use this app quite often, but most of the time when I try to access it asks for upgrade. Either app should not be updated so frequently or if it is then app should allow to login and make upgrade optional.
Jahiln's Review of Citi Mobile
Reviewed on 9/14/18 5:17 AMSeriously, shouldn’t have to do a full update just to make my monthly payment.
Mean ppl's Review of Citi Mobile
Reviewed on 9/14/18 4:14 PMThis app easy to use. Easy to transfer a payment.
MtPGirl's Review of Citi Mobile
Reviewed on 9/14/18 3:49 PMSuper user friendly! Easy access to important aspects of my account.
Teodora Frunza's Review of Citi Mobile
Reviewed on 9/14/18 3:32 AMHalf the time I try to use this app, it just makes me download a new version. What change could be that important that I can’t just use the app without having to use my data to download an entire new app? Ridiculous.
JohnMike82's Review of Citi Mobile
Reviewed on 9/14/18 3:00 PMIt’s even better when you can put it in your app wallet
Badboy coubou's Review of Citi Mobile
Reviewed on 9/14/18 2:59 PMIt has never been so easy to pay my bill before, love it.
SVOTA's Review of Citi Mobile
Reviewed on 9/14/18 1:43 AMNot sure how often they are exactly, but it seems like every 2 months theres a mandatory update needed — with little or no new functionality — maybe there are security issues ? There should be a better way
jojo1472's Review of Citi Mobile
Reviewed on 9/14/18 11:59 PMI can’t sign in on the app till it is updated. Everytime I go to update it says no longer available. ????
NathanSigworth's Review of Citi Mobile
Reviewed on 9/14/18 11:36 PMCitibank has shut down my old app before making the new app functional leaving us iPhone users with no working app. This is incredibly frustrating.
Wunneganash's Review of Citi Mobile
Reviewed on 9/14/18 11:22 PMWon’t let me update
Bwade67's Review of Citi Mobile
Reviewed on 9/14/18 11:05 PMI just tried to update my app and it stated this update is no longer available.
Eladio Felix's Review of Citi Mobile
Reviewed on 9/14/18 11:02 PMI have been trying for days to update this app, to no avail. It keeps giving me an error message, “This item is no longer available.” Can someone please tell me what is going on.
RoyalMaster71's Review of Citi Mobile
Reviewed on 9/14/18 10:56 PMUpdate is not available and not able to either upgrade or open the mobile app!
DrKRO's Review of Citi Mobile
Reviewed on 9/13/18 8:25 PMIt periodically freezes! I am unhappy. Updated app has issues, especially with iPhone iOS 11.4.1
vonhyper's Review of Citi Mobile
Reviewed on 9/13/18 8:18 PMVery happy with customer service! Excellent!
Istihak's Review of Citi Mobile
Reviewed on 9/13/18 7:17 PMI recommend that this apps is really helpful
JB-WV's Review of Citi Mobile
Reviewed on 9/13/18 6:12 PMI needed to check my account quickly. It wouldn’t allow me to use app unless I updated. Two thumbs down for that tactic. I didn’t even use any features from the update.
Somanystupidtakennicknames's Review of Citi Mobile
Reviewed on 9/13/18 6:09 PMThe “update” or “you can’t use it” feature is absurdly retarded
KPBro's Review of Citi Mobile
Reviewed on 9/13/18 3:20 PMEasy to use app by fingerprint and to make payments!
starbucks lady's Review of Citi Mobile
Reviewed on 9/13/18 1:30 PMSimple and easy to use
CltMim's Review of Citi Mobile
Reviewed on 9/13/18 12:42 PMI truly find the app convenient and user friendly. Great job!
我的朋友們一起分享's Review of Citi Mobile
Reviewed on 9/13/18 12:33 PMHate upgrades. Stop asking updates. Customers is your boss. They can choose what they want. ******** CUSTOMER is FIRST.******** Too rude to ask customer to upgrade, it should be our choice. What kind of bank is so dumb. This is a dumb apps and getting worse and worse with each upgrade. Customers are your first priority. You can't force them To do what you want. Why force you update, that is supposed to be a personal choice. Please let us choose what we want. After all, we are the customer and user. Customer is the FIRST. Understand that. This app is getting worse and worse, answer a lot of nonsense questions just to see balance, may be time to change bank. Too impulsive to force your customer to upgrade. We, customers have right to choose what we want.
xta8's Review of Citi Mobile
Reviewed on 9/13/18 10:50 PMSuch a hassle to use. Have to upgrade every 2 weeks to a month.
scrony ronny's Review of Citi Mobile
Reviewed on 9/12/18 6:39 AMEasy to navigate and make transactions
AHMEDSA3ied's Review of Citi Mobile
Reviewed on 9/12/18 6:13 PMIt’s a great application
ccctkd's Review of Citi Mobile
Reviewed on 9/12/18 5:29 PMThis card has really helped build my credit score up!!!
softballmommii's Review of Citi Mobile
Reviewed on 9/12/18 5:27 AMWith CitiMobile app you can so much and have to go to the bank or to the atm
ddddddddffffffffff's Review of Citi Mobile
Reviewed on 9/12/18 1:09 AMhmmmm
yelpsnd's Review of Citi Mobile
Reviewed on 9/12/18 1:06 AMReally good
bakkodu's Review of Citi Mobile
Reviewed on 9/11/18 7:44 PMIt’s awesome, I am enjoying the service with citi
nlskms's Review of Citi Mobile
Reviewed on 9/11/18 7:28 PMEasy, efficient, fast, even for the computer illiterate. Thank you.
alex sungh's Review of Citi Mobile
Reviewed on 9/11/18 6:17 AMHello there it’s wonderful low interest rates I love it
reg&rob's Review of Citi Mobile
Reviewed on 9/11/18 5:24 PM❤️❤️❤️❤️❤️❤️❤️❤️
Kanek1618's Review of Citi Mobile
Reviewed on 9/11/18 5:18 PM👌👌👌
reyfool's Review of Citi Mobile
Reviewed on 9/11/18 3:49 PMLove how easy everything is to maneuver.
pepchewsni's Review of Citi Mobile
Reviewed on 9/11/18 1:05 AMSimple and easy to use. Very convenient.
big wazzoo's Review of Citi Mobile
Reviewed on 9/11/18 11:31 AMThis app has all you need for your banking needs
phillyclaus's Review of Citi Mobile
Reviewed on 9/11/18 10:51 PMThis app really makes it easy to do your banking. Plus check your credit score!
Ydelim's Review of Citi Mobile
Reviewed on 9/10/18 8:49 AMIts easy to accessing!!
Rico Rey's Review of Citi Mobile
Reviewed on 9/10/18 7:15 PMLove it!!! Everything easy!! Awesome!
UWFShooter's Review of Citi Mobile
Reviewed on 9/10/18 3:56 AMDo an actual iPad version that can be seen horizontally
Angrock's Review of Citi Mobile
Reviewed on 9/1/18 8:42 PMSince upgraded it won’t open. Just says there is technical difficulty try again later. Please fix!
hellwithciti's Review of Citi Mobile
Reviewed on 9/1/18 8:31 PMI have several accounts with Citi bank since 2002 money mkt , master card , and debit card automatic deposits from my paycheck and all,the problem is every time I apply for a Citi credit card with 0 fees I am denied. My plan is to get myself out of this bank ASAP. It’s No good
rooltide jean's Review of Citi Mobile
Reviewed on 9/1/18 6:41 PMVery impressed and pleased with your service. Only problem I ever had was with my vacation charge last year. I hope the same isn’t repeated this year as I have just made and charged my account for this years vacation and I am expecting my 3 per cent reward for my first and last payment to Topsail Realty I will be checking Jean Little
TestGames's Review of Citi Mobile
Reviewed on 9/1/18 5:01 PMThere are other bank apps that I know that have online check deposits too that you have to capture it manually but this feature is different it captures automatically once it’s focused and and all aligned. Great !!!! 5 stars.
Nate Nice's Review of Citi Mobile
Reviewed on 9/1/18 4:54 PMMore than once Citi has forced updates of this app. I.e. if you’re on the go and need to access the app quickly you are blocked from doing so bc Citi is forcing you to update it. Updates should always be an option. It’s super frustrating to have this experience. Glad I use Chase for my other credit cards.
Lovingherlife's Review of Citi Mobile
Reviewed on 9/1/18 3:18 AMAmazing card! A must have 💕
mibanco's Review of Citi Mobile
Reviewed on 9/1/18 1:50 PMExcelente banco, me proporciona todo lo que necesito. Felicidades.
Margaribay's Review of Citi Mobile
Reviewed on 9/1/18 11:52 AMI really like this app it’s so easy to use I really like it highly recommend it
Wen_1234567's Review of Citi Mobile
Reviewed on 8/9/18 9:57 PMDoing great
Sp11563's Review of Citi Mobile
Reviewed on 8/9/18 9:48 PMThis new version requires you to type your password for each bill payment. If you have a secure password it becomes very frustrating to pay bills. Face ID to log in but a password for each payment...Doesn’t Make Sense!!!
mr.pasargad's Review of Citi Mobile
Reviewed on 8/9/18 7:44 AMAdd an option to order checks Add an option to see credit cards and secured credit cards status ATMs gives 20 it should be less then 5 dollar Add careers to apply for job Add app to buy and sell stocks with daily chart of stocks Add account number and routing number on your app Please add CURRENCY on your app to order
tonyl13's Review of Citi Mobile
Reviewed on 8/9/18 5:38 PMWorks well just do not like the fact that it saves user id (blanks out the password but not the id) Deleated for now
Hurtado.'s Review of Citi Mobile
Reviewed on 8/9/18 5:32 AMI will not understand why every few weeks the software team decides to change/add something. This app only gets more frustrating to use. As I sit here typing this, the app has failed and crashed twice on me just now because of the newest feature “slide to transfer”. Yup, slide to transfer. After you input your amount and the to and from accounts, you can no longer press a button to confirm. You have to slide to transfer. You guys are stupid.
J Needham's Review of Citi Mobile
Reviewed on 8/9/18 4:57 PMVery user friendly!!
Ashwin sai's Review of Citi Mobile
Reviewed on 8/9/18 1:23 AMApp is more comfortable but the thing is notifications should be updated on the screen
Chas. G's Review of Citi Mobile
Reviewed on 8/8/18 7:45 PMThe Citi app is great! Easy to use and navigate!!
Nerogoodwin's Review of Citi Mobile
Reviewed on 8/8/18 6:21 PMThe one-time verification code in the new version is a real nuisance. Up to now, it was quick and easy to pay my utility bills. It was safe too, because my password is very secure and all payments were made to specific entities. Now I have to move out of the Citi app to read a text message, write down the code on a piece of paper and then enter it manually in the Citi app. I am seriously thinking of moving to another less cumbersome app. Thanks for nothing.
TeacherCait28's Review of Citi Mobile
Reviewed on 8/8/18 5:59 PMIt’s great! Just wish I could figure out where to see if/how much interest is charged each month.
Bonbohn's Review of Citi Mobile
Reviewed on 8/8/18 5:27 PMLove the app! It makes it so easy for me to check my balance, history, and make payments conveniently!
inzucchi london's Review of Citi Mobile
Reviewed on 8/8/18 3:55 PMEver since I upgraded to iPhone X, the app becomes unresponsive if left open more than a few minutes, not letting me sign on or see anything pst the first snapshot accounts screen. I have to force close it and reopen in order to sign on.
Yooo_Naka's Review of Citi Mobile
Reviewed on 8/8/18 1:52 AMEasy to navigate around. I like the idea of blocking temporary the card in case you dont know where it is.
MatteoVH's Review of Citi Mobile
Reviewed on 8/7/18 9:52 PMWon’t let me login and leaves generic error message about delays
alyona 1970's Review of Citi Mobile
Reviewed on 8/7/18 9:33 PMPlease update the managing payee. Can not add any
Put in more's Review of Citi Mobile
Reviewed on 8/7/18 6:43 PMOn the weekends, it seems slower and does not get credited towards my account if I make a payment. Transaction does not go through till late Monday or early Tuesday. My credit limit is low and I wanted to use it on the weekend and so even I have paid I have to wait till then. Thanks
tricia2m's Review of Citi Mobile
Reviewed on 8/7/18 6:25 PMTerrible rewards program. High foreign conversion rates. High balance transfer fee.
Pittsburgh G's Review of Citi Mobile
Reviewed on 8/7/18 5:18 PMThis is a horrible non functioning credit card app from CITI. Every other credit card companies app work but not this one. Get it together CITI
DianaV1414's Review of Citi Mobile
Reviewed on 8/7/18 4:08 AMBy far one of my favorite credit card companies ever. The app is so easy and user friendly, I love it.
cantthinkofaname123's Review of Citi Mobile
Reviewed on 8/7/18 3:53 PMI loved the app until the new feature was added that citibank tells you how much you spent that week. It glitches and tells me crazy amounts that don’t match up to my actual spending history.
abner battenfield's Review of Citi Mobile
Reviewed on 8/7/18 3:28 PMReliable Service and great app
sheep eyes's Review of Citi Mobile
Reviewed on 8/7/18 2:08 PMIt is the last day due,I think of go on line pay using my phone. It is easy, never thought of so easy.
mvrhff's Review of Citi Mobile
Reviewed on 8/7/18 1:13 AMI think it could use some improvement, allowing closing a credit card account without the need to call customer service which is more time consuming.
Nic5029's Review of Citi Mobile
Reviewed on 8/7/18 12:00 PMLove it. Makes paying my bill every month simple and easy. Very user friendly.
Cydew's Review of Citi Mobile
Reviewed on 8/7/18 10:56 PMStorm was upon us and I really didn’t want to drive! It truly saved the day and check cleared instantly!!! Hurray!!!
hserino's Review of Citi Mobile
Reviewed on 8/6/18 7:10 PMLove it
gradrefr's Review of Citi Mobile
Reviewed on 8/6/18 6:52 AMEs muy útil y muy sencilla esta aplicación. Me permite utilizar con mucha facilidad mi tarjeta de crédito y observar y supervisar todos mis gastos desde mi teléfono celular, lo cual me ayuda mucho para llevar un buen control.
evie_tx1971's Review of Citi Mobile
Reviewed on 8/6/18 12:47 PMEasy enough! Maybe a simpler way to see last payment amount and date on first screen would be even more helpful.
Mia Evelyn's Review of Citi Mobile
Reviewed on 8/6/18 10:41 PMLove the the app and easy to navigate. I do wish I would get notification anytime money was taken out or any transfer via text message. Maybe they do have it but I just don’t know how to do it. I also love how easy it is to use and talking about the visually aspect it’s very eye appealing.
vic miami's Review of Citi Mobile
Reviewed on 8/5/18 9:18 PMIt does not feature online deposits on the phone like the other major banks. They need to correct this!
bazooka5$'s Review of Citi Mobile
Reviewed on 8/5/18 1:07 AMMe gusta mucho x q te ahorra tiempo
ghfyugfjj's Review of Citi Mobile
Reviewed on 8/4/18 8:49 PMCannot use Extra earn rewards shop through this app.
Deadaphids's Review of Citi Mobile
Reviewed on 8/4/18 7:53 PMNew to the app and to the account, but so far, so good — as good as my other major credit card app.
Bluewrty's Review of Citi Mobile
Reviewed on 8/4/18 5:44 PMI could not find Face ID setup.
Gobfan61's Review of Citi Mobile
Reviewed on 8/4/18 5:18 PMVery easy to use and very easy to check balance would recommend using app for easy access whenever you need it!
Sammye Jean's's Review of Citi Mobile
Reviewed on 8/4/18 4:21 PMI was so happy this time that I could confirm how much or little I was transferring without having to go back and forth at least 5 to 10 times to make sure everything was correct. Good move Citibank. We need certain information on the same page so we don't have to work so hard and you don't either!!!The actual amount available was very clear. People will like this and probably will put a little more into their savings rather than the checking. Consumers want to pay what they should rather than what they are hooked into.
kat ibfd11's Review of Citi Mobile
Reviewed on 8/4/18 2:40 PMI don’t usually write the reviews but I have to say - THIS IS THE WORST APP EVER. Nothing ever works, they always have “technical issues” that last for weeks. And when I go to assistants at the bank their response is that they “never have any problems” so they can’t help
citi4L's Review of Citi Mobile
Reviewed on 8/4/18 1:24 PMYou make a payment and funds are available immediately for use! You can’t beat that! The best I have ever used! Thank you citi for the awesomeness!!!
Whoputtherosetoyourdalenikkuh's Review of Citi Mobile
Reviewed on 8/4/18 12:56 PMThe app is less intuitive
fokrab's Review of Citi Mobile
Reviewed on 8/4/18 12:11 PMSimple request for those who prefer the iPad when doing banking with Citi. Format your current app to accommodate the iPad - to allow for a landscape display that fills the screen. Delta Airline discontinued their iPad version of their app, just as Citi did. But after several months Delta updated their iPhone app to format properly on the iPad. Landscape view and it fills the screen - no change in content. Come on Citi - there are a lot of iPad users out there. Your competition (Chase,Schwab,Merrill etc)all have apps that accommodate the iPad view. Thank you.
Escanea rapido's Review of Citi Mobile
Reviewed on 8/4/18 12:01 PMI like it more than my bank it’s easier no ise and keep track
Funky Ladles's Review of Citi Mobile
Reviewed on 8/4/18 10:43 AMThis platform is user friendly and easy to set up and navigate. Link a bank account in order to enjoy a quick payment experience. In, out, done. Why waste time?
gbv239's Review of Citi Mobile
Reviewed on 8/31/18 7:31 AMGreat App and easy to use, transfer money.
1saver11's Review of Citi Mobile
Reviewed on 8/31/18 7:07 AMThis is very convenient and time saving app save fuel and time to get banking done on line
marynsb's Review of Citi Mobile
Reviewed on 8/31/18 5:18 PMImpressed with the mobile app! So easy to use!
Juan L Campos's Review of Citi Mobile
Reviewed on 8/31/18 4:02 AMVery impressed by the app, how easy it is to set up and use, and how much I enjoy using it. Well thought out!
?-25987's Review of Citi Mobile
Reviewed on 8/31/18 3:48 PMFace ID no longer works on this app and it continues to be a hassle to login manually all the time. I’ve already reinstalled the app several times. Please fix this.
Kool Kent's Review of Citi Mobile
Reviewed on 8/31/18 1:33 PMConsistent, reliable, easy to use. The fingerprint access, data screens, and alerts work just as I want them to.
Alexanderpesa's Review of Citi Mobile
Reviewed on 8/31/18 1:00 AMWhen I try to set up Face ID (iPhone X) it only displays an error message saying “it cannot activate Face ID at this time. Try later” Please fix it.
KayBacks's Review of Citi Mobile
Reviewed on 8/31/18 11:44 AMPlease add a running total to your mobile app. I like being able to see everything I need on the website when looking at my credit card account. I tried to “view desktop site” and all it does is brings be back to the app.
Yaz H's Review of Citi Mobile
Reviewed on 8/31/18 10:51 AMNo issues, very convenient.
NjieFranklin's Review of Citi Mobile
Reviewed on 8/31/18 10:20 AMGreat Benefits if you Understand how to work with it.
Kat.Sl's Review of Citi Mobile
Reviewed on 8/30/18 4:01 PMSuper Convenient 👍🏾
BBQmania's Review of Citi Mobile
Reviewed on 8/30/18 3:24 PMDon’t get this app if you only want to pay online. Worthless. Get a diff card. Had citi 20 yrs. they can get up with the times for online billing.
Fauxtographer's Review of Citi Mobile
Reviewed on 8/30/18 2:46 PMWorked fine until card was compromised. Now locked out of app and unfixable. Won’t accept password or new card number. You’d think they’d have a process for this.
alino07's Review of Citi Mobile
Reviewed on 8/3/18 7:07 PMI am with Citibank for almost 10 years I wanna take this moment to say thank you for the great service May God bless your business and the team behind. Sincerely Alain Tshimanga.
JFarKu's Review of Citi Mobile
Reviewed on 8/3/18 2:44 PMSeveral times the app will be temporarily unabailavle
Kay Julisa Blue's Review of Citi Mobile
Reviewed on 8/3/18 12:53 AM👌🏻nice
saveamomentintime's Review of Citi Mobile
Reviewed on 8/3/18 12:21 AMCan’t beat the convenience Great job guys!!
iPhone dada's Review of Citi Mobile
Reviewed on 8/3/18 12:18 AMBest app of all time! eBay has the worst app of all time.
Sulpete31's Review of Citi Mobile
Reviewed on 8/3/18 12:15 AMThis app is awful. I have been getting letters in the mail to change my email address and it hasn’t allowed me in the app for over a year. It ALWAYS says there’s a temporary error. You are wasting paper and ink sending me mail saying you tried emailing me but it was undeliverable. Very annoying.
chabienda's Review of Citi Mobile
Reviewed on 8/3/18 12:09 PMLove the app, it’s a Fantastic tool.
Ko cho's Review of Citi Mobile
Reviewed on 8/3/18 12:00 AMIt is simple, easy and extremely efficient app. Couldn't ask for more.
Ronpython's Review of Citi Mobile
Reviewed on 8/29/18 3:51 PMGreat app! Easy to use.
bartonfiske's Review of Citi Mobile
Reviewed on 8/29/18 3:43 PMOne touch (fingerprint) authentication very rarely works and the app just shrinks to an icon with no feedback. Very confusing. If the fingerprint is not recognized, alert the user
kstanl's Review of Citi Mobile
Reviewed on 8/29/18 2:29 AMSo easy to use! I love it!
JTDean's Review of Citi Mobile
Reviewed on 8/29/18 2:25 PMThis is a great app, and I would love to use. It is fast and comfortable.
Sgusain's Review of Citi Mobile
Reviewed on 8/29/18 1:03 PMI have used a lot of apps from other big banks and they all make it super easy to use. Here are some issues: 1) very difficult or almost impossible to use it with password manager on iOS device. You simply cannot sign in. 2) why cannot I enable Touch ID without calling citi. That’s very inconvenient. If at all you need more info send a SMS or email just like what other banking apps do. 3) almost similar to number 2 above. Why cannot I add my citi card to my wallet without calling a 1800 number? Make it convenient to the user not make it cumbersome in the name of security. I have stopped using the app and using the browser on my phone.
Jvckjvck's Review of Citi Mobile
Reviewed on 8/29/18 12:34 AMIt’s a great app but I need an update where the notifications pop up actually shows up and we get a notification every time we use the card like other banking apps and make the notifications pop up on time not all late.
MikeZo6's Review of Citi Mobile
Reviewed on 8/28/18 9:21 PMMobile app still has ALERT for visa converting to MasterCard got card 3 months ago 👎🏻👎🏻👎🏻
Mcclelland7's Review of Citi Mobile
Reviewed on 8/28/18 8:45 PMI would recommend Citi to anyone
Coinnut's Review of Citi Mobile
Reviewed on 8/28/18 6:22 AMI really like this app!! It’s so easy to use & make payments from! With text notifications/reminders about my account, there’s no way you should ever miss a payment due to complacency. (Been there-done that!) I’ve tailored the app to text me @ certain times/purchases/due dates, etc. so I don’t have any “surprises” pertaining to my account. In short, I love this app, use it often, and would sincerely recommend it to all!! Nice job Citi!!!
KG CASANOVA's Review of Citi Mobile
Reviewed on 8/28/18 3:18 PMConvenient, at ones finger tips on the go & simply a great app. I love it.
Bearebw's Review of Citi Mobile
Reviewed on 8/28/18 2:16 AMI love this app. It’s so quick and easy to use.
drjdawg's Review of Citi Mobile
Reviewed on 8/28/18 1:45 AMThe app does not allow you to transfer your password from 1Password or lastpass into the app. So if you decide to use a strong password say 25 to 50 characters, as allowed, it’s difficult to transfer
Jia Ahmed's Review of Citi Mobile
Reviewed on 8/28/18 1:39 PMPerfect service through Citi App Your bank on your finger tip
kimjims's Review of Citi Mobile
Reviewed on 8/28/18 12:47 AMMy recent activity is not as detailed as it used to be before the update. I’m left having to spend more time figuring out who is charging me what. I get info like “Debit pin purchase” or “debit card purchase” but don’t see who the vendor is.
noms23's Review of Citi Mobile
Reviewed on 8/28/18 11:59 PMFaceID sign on feature is not supported, every time i try to enable it, it gives an error. Its a hassle sometime to type in your PW every time you want to sign in. Funny thing is in the app setting, it says “Great news!!! Citi mobile now supports FaceID.” Well, apparently not. UPDATE: after so many updates, FaceID/TouchID still not working!!! kudos to the devs of this app.
SonofGor's Review of Citi Mobile
Reviewed on 8/28/18 11:50 AMI love the simplicity of the App. Just a few taps and I’m done. I love it !!
next time by sony's Review of Citi Mobile
Reviewed on 8/28/18 10:42 AMThis app is super easy to access and gives quick updates on my account .
cdhanna's Review of Citi Mobile
Reviewed on 8/28/18 10:21 PMI almost left Citi because I do a lot of mobile banking, and I just couldn’t with this app. It was glitchy and not much on functionality. They’ve made a TON of improvements, it’s no longer glitchy, and I’m now very happy with the app.
Spacemoon40's Review of Citi Mobile
Reviewed on 8/27/18 9:20 AMTouch ID just stops working randomly and if you mistype your password (twice), account gets locked and have to reset it once again. Huge headache for those who just wanna check their balance quickly. Please fix.
Poopbannana's Review of Citi Mobile
Reviewed on 8/27/18 6:52 AMCould update faster but I’m not complaining.
Frustratedpete's Review of Citi Mobile
Reviewed on 8/27/18 4:09 AMWhat a winner. I love this app. Never fails me. It's a five-star app. I love it !!!
Gadgets jugddvhu's Review of Citi Mobile
Reviewed on 8/27/18 1:57 PMThe recent upgrades were a big improvement !
@Hardin_Sam's Review of Citi Mobile
Reviewed on 8/27/18 12:09 AMReally easy to use. I just traveled and didn't have any problems w/service interruptions. I would recommend. Paying the bill is fast and easy. Customer service is always friendly. I’ve actually never had a bad experience since having citi which is quite refreshing considering the problems I’ve had w/ my other banks.
TgoldJOHNSON's Review of Citi Mobile
Reviewed on 8/27/18 11:34 PMVery easy to use and payment processing is smooth. No glitches thus far!
Uruguaya1977's Review of Citi Mobile
Reviewed on 8/27/18 10:53 PMExcellent !!!
tinyspecials's Review of Citi Mobile
Reviewed on 8/27/18 10:27 PMLove the new app-Very easy to deposit checks-thought I was doing something wrong it was so easy!
Imaking1000's Review of Citi Mobile
Reviewed on 8/27/18 10:01 PMI have several credit card apps and this is by far the simplest to navigate. Keep up the good work Citi Group!
Jnlyn5's Review of Citi Mobile
Reviewed on 8/26/18 5:23 PMHelp line thinks should be a Travel notices option under Services/ Card management. Isn’t there
daithaf2bsoobg's Review of Citi Mobile
Reviewed on 8/26/18 5:03 PMIf only life would be so easy...!!!
DRL3x's Review of Citi Mobile
Reviewed on 8/26/18 4:41 PMI love that your website is so easy to use Citi Bank has been the best card I’ve ever had.
dhwoecbejsichwb's Review of Citi Mobile
Reviewed on 8/26/18 2:16 AMPretty solid compared to other bank apps
Rita Art Blessed's Review of Citi Mobile
Reviewed on 8/26/18 2:07 PMEasy access! I can always find what I need easily and quickly.
Erin12101948's Review of Citi Mobile
Reviewed on 8/26/18 1:19 PMThis app is one of the easiest credit apps by being user friendly and simple. There are no “glitches” nor is it a bunch of fluff we don’t want or need. It performs perfectly.
bpwaldenjr's Review of Citi Mobile
Reviewed on 8/26/18 12:27 PMThat Citi has jumped into politics
Jeff Franz's Review of Citi Mobile
Reviewed on 8/26/18 11:56 AMCiti has been helpful to me since day one. Keep it up!
ban70's Review of Citi Mobile
Reviewed on 8/25/18 4:15 AMI love this app and my Citi Bank card. Payments made post immediately, and so easy to navigate. A+
Ms. Tomer's Review of Citi Mobile
Reviewed on 8/25/18 3:20 PMSo easy it’s great
LLMay27's Review of Citi Mobile
Reviewed on 8/25/18 2:47 PMAlways efficient, shows payments in a timely manner and easy to navigate!
emartinez15's Review of Citi Mobile
Reviewed on 8/25/18 2:19 PMThis app is probably the worst banking app I’ve ever used. If you do not have a checking account through them you’re unable to make payments on the app itself, on top of that...it often times will make me sign in several times and still does not accept my credentials. I have now deleted the app as it is completely useless! While I love my Citicard they need to provide a better app that actually works the way it needs to!
OnlinePlease's Review of Citi Mobile
Reviewed on 8/25/18 1:49 PMIf only all app were this simple and accurate.
myvices's Review of Citi Mobile
Reviewed on 8/25/18 1:45 AM...financial app I’ve used. 30 seconds and I’m done.
Daniella0203's Review of Citi Mobile
Reviewed on 8/25/18 12:29 PMBest card ever best app is all i got to say...
bujar rexhepi's Review of Citi Mobile
Reviewed on 8/24/18 9:20 PMIm so happy with citi card. Plus have good customers.
sandimascharvel's Review of Citi Mobile
Reviewed on 8/24/18 8:31 PMThis would be a nicer app if the statement search worked right. Enter a search for a charge and it says “no results” when there are. Thus, you have to download the PDF to our computer and do a PDF search. I’ve submitted this before but it remains and issue. Also, there are too many communication problems with their overseas call centers. I asked the representative a simple question twice and twice got an answer that had nothing to do with my question. That was 10 minutes wasted. Another overseas representative gave me wrong account information that could have caused me many problems. If you get someone that doesn’t sound like they’re within the US, ask for a US representative and you will get transferred. I know this doesn’t have to do with the app itself but it sure affects the level of service provided.
Deertle's Review of Citi Mobile
Reviewed on 8/24/18 6:51 PMI love all of the features and the ease of use with citi app!
traveller009's Review of Citi Mobile
Reviewed on 8/24/18 6:33 AMthe app offers some good functionality. I especially love the spending summary. There are still areas for improvement though: the font is tiny and despite this fact, the app shows only very little information on the screen.
Jimmer61's Review of Citi Mobile
Reviewed on 8/24/18 3:40 PMI like using the Citi app but I generally do most of my banking on my iPad. It would be even better if it was also oriented for a tablet.
Anal Surprise's Review of Citi Mobile
Reviewed on 8/24/18 2:46 PMIt just feels good
TarvisLG's Review of Citi Mobile
Reviewed on 8/24/18 2:08 AM👍🏻
Monkyork's Review of Citi Mobile
Reviewed on 8/24/18 12:17 AMAwesome service
cheeper audio please's Review of Citi Mobile
Reviewed on 8/24/18 12:02 PMSo easy to navigate. You can check everything including deals they send you
Camismine's Review of Citi Mobile
Reviewed on 8/24/18 10:10 PMThey charged me a month service fee of $12.00 and a non Citibank fee of $5.00 then because they both overdrafted my account they charged me $34.00 each transaction. So instead of just having $17.00 overdrafted I was $85.00 overdrafted and that was two days before I got paid. Screw Citibank.
Theinfrequenttraveler's Review of Citi Mobile
Reviewed on 8/23/18 9:43 PMWe have more than one account with Citi. Should be able to have all accounts on the app. Stay out of politics. This account would have twice the activity if you had only stayed out of politics.
babu hii's Review of Citi Mobile
Reviewed on 8/23/18 9:04 AMCiti mobile app is very accessible for any time to maintain your account 🙂🙂
Billiam2's Review of Citi Mobile
Reviewed on 8/23/18 7:56 PMJust to further compliment as KrissyO did so nicely Citibank has been with me since 1981, my first credit card after honorably discharged from US Navy. First card to enable a small icon picture of card holder on front of card. Also the ability to create a virtual account with various options to prevent identity theft of actual card #. Always been there for me approaching 40 years...Kudos To Citibank... Mr. Bill
S831005's Review of Citi Mobile
Reviewed on 8/23/18 5:35 PMiPhone 6+ app does not work. Enter sign in data and it says to try again later. iOS v. 11.4.1
AnnieGirlie's Review of Citi Mobile
Reviewed on 8/23/18 5:02 PMThis app is always being improved and they are always adding new feature. Now I don't have to go on a internet browser at all! Can do everything from the app. (they even give you your FICO score if you want to keep track of it!)
IT I am's Review of Citi Mobile
Reviewed on 8/23/18 3:08 AMI have an online account... yet, this app doesn’t recognize that? I have to create a new account for the same card?? How is that even possible??? Once I jump through all the hoops.., it doesn’t know what bank accounts are already paying this card???? Again, how is that possible? What a waste of my time! I’m so aggravated. Oh and if you leave the app for 61 seconds to look up a password.... on my phone, all still in use, it resets everything and you get to start over from the beginning??????
cableyo's Review of Citi Mobile
Reviewed on 8/23/18 11:32 PMEasy to use Simple
Carlos2085!'s Review of Citi Mobile
Reviewed on 8/23/18 10:23 AMThe bank & App It’s GREAT :)
bolondoy's Review of Citi Mobile
Reviewed on 8/22/18 9:25 AMEasy to use and navigate.
maravilla169's Review of Citi Mobile
Reviewed on 8/22/18 8:11 PMGreat app. Easy to use.
Kerthy's Review of Citi Mobile
Reviewed on 8/22/18 4:58 AMIt’s the best, so easy to use
Medivine1's Review of Citi Mobile
Reviewed on 8/22/18 4:24 PMI am in Love with this Citi App!!!
Mr.Bridgefoot's Review of Citi Mobile
Reviewed on 8/22/18 2:10 AMEasiest credit card app I've worked with.
mbiz87's Review of Citi Mobile
Reviewed on 8/22/18 1:41 PMApp is very user friendly and efficient. Makes tracking purchases and payments very easy! Also great you can link your bank acct to the card for easy transfer of your cash back earnings! Love it!
garciava306's Review of Citi Mobile
Reviewed on 8/22/18 1:41 AMBest app I’ve ever used 😎😎
Logan pants's Review of Citi Mobile
Reviewed on 8/22/18 1:13 PMFico score is not available, when you select to see your Fico states someone explanation as to why, however you are able to view directly from the website.
احب العربية's Review of Citi Mobile
Reviewed on 8/22/18 12:45 AMThe app hasn’t updated my transactions in 21 days and the mobile help is useless and hasn’t been able to fix it.
Theohiostate's Review of Citi Mobile
Reviewed on 8/22/18 12:22 AMApp is very easy use saves me time being able to check my balance and make my payments.
liesemarie23's Review of Citi Mobile
Reviewed on 8/22/18 12:13 PMI don’t know what’s going on but I’m not allowed to use the mobile app without linking a bank account. I prefer her not to link my bank account to the city credit card account I have. Now I can’t login to see my balance. I enter my username and password that I have set and it says sorry were experiencing technical difficulties or reverse me back to a sign on page what is going on with this app
Barb305's Review of Citi Mobile
Reviewed on 8/22/18 11:45 AMCITI makes it so easy to pay your bill.
Rileyut's Review of Citi Mobile
Reviewed on 8/22/18 10:08 AMIts a snap!
dannec83's Review of Citi Mobile
Reviewed on 8/21/18 8:31 PMThe new update is worthless. You can’t get detailed information on your previous purchased history.
RAEBIDIEH's Review of Citi Mobile
Reviewed on 8/21/18 6:03 PMWish all cc apps were this fluid
NightTimeDogWalker's Review of Citi Mobile
Reviewed on 8/21/18 5:27 AMMy app became unusable and I had to get a new version, that’s for my phone? Really? That’s inconvenient.
MjjHawaii12's Review of Citi Mobile
Reviewed on 8/21/18 4:45 PMVery simple to understand, my favorite is able to make payment anytime. Mahalo
Terrence_04's Review of Citi Mobile
Reviewed on 8/21/18 1:52 AMThis is an okay app there’s always room for improvement. There is no such thing as perfect everything ever created can be improved upon some way or another
camion08's Review of Citi Mobile
Reviewed on 8/20/18 6:56 PMMe siento muy complacido con su servicio gracias espero que sigan así y en proceso
cadencelion's Review of Citi Mobile
Reviewed on 8/20/18 6:56 PMTwo words: user friendly
Hary.'s Review of Citi Mobile
Reviewed on 8/20/18 6:17 PMExcellent service.
Alexanderpesa's Review of Citi Mobile
Reviewed on 8/20/18 5:23 AMWhen I try to set up Face ID (iPhone X) it only displays an error message saying “it cannot activate Face ID at this time. Try later” Please fix it.
caligirl921's Review of Citi Mobile
Reviewed on 8/20/18 3:57 PMThe app is awesome, makes it very simple to use and make a payment. It couldn’t get any easier than this.
wdmcaleer's Review of Citi Mobile
Reviewed on 8/20/18 2:21 AMI really love it. It’s easy and convenient to use. The feature that allows you to deposit your check by taking a picture of it is really fantastic.
santokh bola's Review of Citi Mobile
Reviewed on 8/20/18 1:50 PMIt gives more independence to purchase
Work Flowiest's Review of Citi Mobile
Reviewed on 8/20/18 12:23 PMI like being able to log in via thumbprint. The only thing that bugs me is that there are often required updates and they’re large so if you need to do a transaction and they issued an update and you are not in WiFi, you might be out of luck.
spac92's Review of Citi Mobile
Reviewed on 8/2/18 8:13 AMI love this bank and I like the app but there are some things I would like to see added. At the moment I can't redeem thankyou points in the app. I also can't add a travel notice for my bank account. In order to do this I have to call citi directly which is a waste of time for me and customer service.
citicardiscool's Review of Citi Mobile
Reviewed on 8/2/18 6:58 PMVery convenient. I love being able to check my balances, and make a payment.
acr627's Review of Citi Mobile
Reviewed on 8/2/18 6:06 PMI continue to get “we are having temporary issues please try again later”. It has been happening for over a week. That’s not temporary.
mrslips7's Review of Citi Mobile
Reviewed on 8/2/18 3:39 PMLove that we have control through the app to enroll or change the auto pay option.
Frustrated with inadequate app's Review of Citi Mobile
Reviewed on 8/2/18 3:07 PMThis app is useless. I have an active Citi credit card that the app refuses to recognize. The only reason I downloaded the app was to manage the card without having to go to the website, but it won’t allow me to do. What good is a banking app if it won’t even let you use it to manage one of their own accounts. This app is a complete waste. I would have rated the app 0 stars if it was possible.
Michele62861's Review of Citi Mobile
Reviewed on 8/2/18 2:24 AMCiti mobile app is extremely user friendly and has all the information I am looking for.
Nourkhalil83's Review of Citi Mobile
Reviewed on 8/2/18 12:47 PMNice
WayneGGu7ewWq708's Review of Citi Mobile
Reviewed on 8/2/18 11:27 AMThe new update what you guys did is trash & I think people should have an option to downgrade back from this trash... every minute you guys telling me how much I used for the week then telling me I’ve used to much for the week.. THISIS MY MONEY DONT BE TELLING ME HOW TO USE IT
#momof3babybears's Review of Citi Mobile
Reviewed on 8/19/18 8:58 PMIt is the best card I have gotten n gives u cash back. Love it
ponchado h's Review of Citi Mobile
Reviewed on 8/19/18 7:53 AMThat’s how I feel with this card. Thank you
Tap&out's Review of Citi Mobile
Reviewed on 8/19/18 7:43 PMLove the app. However the new update no longer allows you to the the amounts in your accounts when making a payment or transfer. This helped prevent mistakes. Please bring that back!
keenejfkruehwha's Review of Citi Mobile
Reviewed on 8/19/18 5:59 AMVery well detailed and organized!!!
chander30's Review of Citi Mobile
Reviewed on 8/19/18 5:10 PMExcellent job done
1bizy's Review of Citi Mobile
Reviewed on 8/19/18 3:52 PMMy Touch ID has worked fine for years and now it doesn’t let me do it. I’ve gone through the whole process again to set it up and it doesn’t work. I have to enter my password every time. Also it keeps asking for security like my card number and pin!!! It’s so frustrating!!
ryno441's Review of Citi Mobile
Reviewed on 8/19/18 12:58 AMApp is good. Would like the lock feature a bit easier to find and use
ciehughes3's Review of Citi Mobile
Reviewed on 8/19/18 12:31 PMI wish instead of writing in my password and username each time I could just type a four number passcode that I choose. It would be quicker to get on to my account
KatsayExcellent's Review of Citi Mobile
Reviewed on 8/18/18 9:57 PMSo easy to use. I love the fingerprint security. You don’t have to deal with passwords. Quick and easy.
Kriskille's Review of Citi Mobile
Reviewed on 8/18/18 9:54 PMLove it
Steelergirl75's Review of Citi Mobile
Reviewed on 8/18/18 6:18 PMThis app is very user friendly! One of the best credit card apps I have.
MikeZo6's Review of Citi Mobile
Reviewed on 8/18/18 5:50 PMCalled and nobody can help with mobile app keeps showing alerts and I do NOT have any only app shows this alert
1010yeyo's Review of Citi Mobile
Reviewed on 8/18/18 4:09 PMVery accessible and easy ti log in to make a payment very 😃 happy
Debnm56's Review of Citi Mobile
Reviewed on 8/18/18 3:52 PMThe mobile site is so easy to use! Mostly I’d like to express my gratitude for Citi working with me.
Sabwrath's Review of Citi Mobile
Reviewed on 8/18/18 2:26 AMEverything shows as a “debit authorization” doesn’t actually show which vendor it is. Gotta call in each time and ask for details now🤦🏻♀️. Also, doesn’t show + money flow coming into your account highlighted in green like it used to. So not convenient. Lots of figuring out to do. Huge time waster. Wish I never updated👎🏻👎🏻
kevorkmaral's Review of Citi Mobile
Reviewed on 8/18/18 12:30 PMOnline great easy navigation, easy pay
kique1962's Review of Citi Mobile
Reviewed on 8/18/18 12:02 AMIt’s very handful and like it a lot
baari ali's Review of Citi Mobile
Reviewed on 8/18/18 12:00 PMI dont usually write reviews but this app is Amazing, easy to navigate clear to understand,
HimMe+3's Review of Citi Mobile
Reviewed on 8/17/18 9:32 PMGreat app.
vijaya krishna's Review of Citi Mobile
Reviewed on 8/17/18 6:51 AMPlease revert back of fix the technical issues ASAP
Candice Robin's Review of Citi Mobile
Reviewed on 8/17/18 5:20 PMI have been so pleased with this card. Wonderful promotions allowing breaks on the interest rates and wonderful customer service. I was taken advantage of by a “legging” company and customer service was so nice and easy to work with. They happily credited my card.
consumer 123456789's Review of Citi Mobile
Reviewed on 8/17/18 1:35 AMThe app is so bad I closed my acct.
adelosri's Review of Citi Mobile
Reviewed on 8/17/18 1:29 PMEasy to use, friendly interface
Donald duna's Review of Citi Mobile
Reviewed on 8/17/18 1:23 PMThe citi app is truly a gem! Never had a problem with it. It’s so accessible and you can do anything from payments, checking balances to requesting increases and putting travel notifications. Love it!
Jay4383's Review of Citi Mobile
Reviewed on 8/17/18 1:01 AMEasy and fast!!!
aprilsdee's Review of Citi Mobile
Reviewed on 8/17/18 12:03 AMThanks Citibank for all you do
Triniesalas's Review of Citi Mobile
Reviewed on 8/17/18 11:59 PMEasy & fast to review & pay balances
sfreyria's Review of Citi Mobile
Reviewed on 8/17/18 11:24 PMi have been trying to access my online banking for 3 weeks. Have come to the branch 4 times and provided all required verifications and nobody knows how to fix the problem.
Severino1020's Review of Citi Mobile
Reviewed on 8/17/18 11:13 AMThis is one of the greatest app I had try, help me keep my credit in order.
Pixeydust's Review of Citi Mobile
Reviewed on 8/16/18 9:08 PMCiti makes this app so easy and I love the fingerprint option. The screen is easy to read, they give you two chances to verify or confirm what payment you’re making, and you can see your statement easily on what you’re charged and where. Best app I ever used!
Anecabla's Review of Citi Mobile
Reviewed on 8/16/18 8:31 PMI am happy with the services tender by Citi. Been customer for a long time and I never encounter any problems with them. Keep up the good work. I give 5 stars for the services to the customers. Thanks.
Jokilands's Review of Citi Mobile
Reviewed on 8/16/18 7:22 PMBest and quickest banking ever
PalashJha's Review of Citi Mobile
Reviewed on 8/16/18 7:14 PMAfter multiple attempt receiving automated call regarding verification number. The app sends out message that something went wrong and try again later.
Man of desperate's Review of Citi Mobile
Reviewed on 8/16/18 7:08 PMI’ve been experiencing screen crash almost two months whenever I tried to log in. Now I live in the town where no CITI Branch is available, so whether I can use this mobile app. or not is crucial. I consulted their tech. people but no solution so far.
Shopissimo's Review of Citi Mobile
Reviewed on 8/16/18 5:51 AMI used to really like this app. It was so user friendly and convenient. Now it has problems (“technical issues”) all the time! Transactions are held up because the system isn’t working. I hate the forced updates - always happens when I’m in a rush so I can’t do what I want. The latest update is really bad. The extra step of confirming with a code is terrible inconvenient- you can’t copy from the text so you have to write down the code which means finding pen and paper. This app is going downhill fast. Please fix it or I’ll be forced to find a new bank with a better app after 30+ years.
Rose Nuval's Review of Citi Mobile
Reviewed on 8/16/18 5:09 PMEasy and quick
Vitamin_S's Review of Citi Mobile
Reviewed on 8/16/18 1:58 PMCovers all essential banking functions in a refined easy to access and understand format!
busymomof3kidsunder7's Review of Citi Mobile
Reviewed on 8/16/18 1:37 AMThe great part is I have easy access to pay my bills. The part that I would like improved is that every time I go to look at my summary in all the categories, it goes into a summary of the whole year.
kemujonya's Review of Citi Mobile
Reviewed on 8/16/18 1:25 PMLove it easy just perfect for me
Maniacmechanic76's Review of Citi Mobile
Reviewed on 8/16/18 12:59 PMLove all the features of this app
siminsar's Review of Citi Mobile
Reviewed on 8/16/18 12:00 PMI love my Citi Costco card and I loveeeee the way app works and how easy and convince is using and enjoying Citi thanks
CGreenwood926's Review of Citi Mobile
Reviewed on 8/16/18 11:14 PMSuper easy and convenient! Great job Citibank!
traveller009's Review of Citi Mobile
Reviewed on 8/15/18 6:19 AMthe app offers some good functionality. I especially love the spending summary. There are still areas for improvement though: the font is tiny and despite this fact, the app shows only very little information on the screen. In this regard, the Capital One app does a better job.
Anon1856937's Review of Citi Mobile
Reviewed on 8/15/18 5:00 AMInitially this app would accept fingerprints. Now every single time I attempt to log in it won’t let me use my fingerprint unless I give my password. What’s the point of allowing fingerprints at all if it never accepts them? Then they changed their criteria for passwords and I struggle to remember it so I have to reset it every time I use the app.
Sann1x's Review of Citi Mobile
Reviewed on 8/15/18 4:59 PMbetter each day
granny 97's Review of Citi Mobile
Reviewed on 8/15/18 4:37 AMI guess it’s for security, but it’s annoying to have to reinsert my password often instead of just my fingerprint.
antzmovers's Review of Citi Mobile
Reviewed on 8/15/18 4:03 AMDe buenos puntos cada ves que conpro algo enunos 3 meses ya yebo 300$ de renvolso
holyacres's Review of Citi Mobile
Reviewed on 8/15/18 2:59 PMThank you for being the best
upsetuserg's Review of Citi Mobile
Reviewed on 8/15/18 2:37 AMWhy do I have to enter my password every time when I login even though I use touch id. App is as horrible as the website. On the website sometimes I can't login unless I clear cookie
Lindeewe's Review of Citi Mobile
Reviewed on 8/15/18 2:22 PMI am not tech savvy but the Citi mobile app is easy even for me! Quick, clear, and so convenient!
Dorissh's Review of Citi Mobile
Reviewed on 8/15/18 2:21 PMVery neat design of UI, summary of cash and credit; you could also add external cards like chase, to the account You could see overview of all banking information. That is great! However, the monthly overview section is unstable, the numbers change all the time.. seems losing track of data from external cards, which needs to improve! Overall, love it!
dinah and buffy's Review of Citi Mobile
Reviewed on 8/15/18 1:42 AMVery convenient app, and always online!
Wademvp91's Review of Citi Mobile
Reviewed on 8/15/18 12:01 AMCan’t enable Face ID either at login or from settings. Uninstalled and reinstalled and same issue. Normally a 5 Star app but this update is a 1 Star. Edit: 5/31/18 - New update and still no Face ID fix. Edit: 7/31/18 - New Update and still no Face ID fix. I’m finding myself using this card les and less, to be honest.
DreLBC's Review of Citi Mobile
Reviewed on 8/15/18 11:18 PMSo easy to setup. Completed in 2 minutes
wueeneli's Review of Citi Mobile
Reviewed on 8/15/18 10:43 PMNow you have to have a Citibank checking account to make a credit card payment through this app. And it requires a monthly minimum balance of $1500 in order to be “free”. Dumb.
pnw75's Review of Citi Mobile
Reviewed on 8/14/18 3:26 PMSometimes the app says it’s not available...NOT convenient! Other than that it’s great.
Ogkaon's Review of Citi Mobile
Reviewed on 8/14/18 2:33 AMAll of a sudden it decides to ask you your ATM card number and PIN. Security, unexpectedly? Well maybe, ok but you enter them and then no Submit button (return key on keypad wont work). You are stuck! Also for those in Citibank, PIN stands for Personal Identification NUMBER, so don't repeat NUMBER. Update: it is getting worse every update. This is a miserable app, I am stuck I would have to change banks to get rid of this! The transfer flow has been changed from intuitive to horrible! Why would I have to enter “to” account first? The previous one gave you the choice, whatever order you enter your transaction was fine, now it is gone, app dictates you how to do it... More, this app cannot even display the last digits of the account numbers correctly! Want more? Ok, it asks you to enter a code it texts to your mobile device, but hey this is a mobile app, for most people it is the same device. In case they think they implement two-factor auth here and of course you need to switch back and forth between messaging and this app to enter the code, cannot copy and paste only the code. Even more, sure, you enter this one-time code in a concealed field, so it hides the numbers as you type. What is the big idea of hiding a one-time code on a mobile device that expires in 10min? This is not security but just nonsense. Yeah, there is more, at least it had some elegant look but now they introduced some horizontal lines between account types, cluttering the look! Thanks! Oh by the way, introduced also bunch of useless info that is similar to the deprecated ipad app which received criticism, repeating a mistake, congrats!
Jedcsh's Review of Citi Mobile
Reviewed on 8/14/18 1:56 PMDespite a few usability issues, a very helpful app when you no longer live near a branch but want to keep your accounts. Not easy to find place to deposit checks but very easy to use once you do. Zelle needs clear guidelines in easy to find space - eg how much $ per day can be sent since if you don't know and you go over twice, it locks your entire account.
Yess-I-can's Review of Citi Mobile
Reviewed on 8/14/18 1:29 PMProbably the best and easiest app for credit card payment and to view my spending on “real time”. It still has not forgotten my log in credentials like so many other apps often do. Since I have been enjoying this app so much and the perks of this card I am getting rid of all my other cards and only using this one! Still have not had a bad experience:)
Amitav_s's Review of Citi Mobile
Reviewed on 8/14/18 12:50 AMCan’t login to mobile app.Have worked with the support team multiple times.Just don’t know what to say. Does citi have a developer who can troubleshoot
Joey-August 2018's Review of Citi Mobile
Reviewed on 8/14/18 12:47 PMIt's a great app. I have never had a problem with it. It's quick and easy to use.
trevord258's Review of Citi Mobile
Reviewed on 8/14/18 11:35 AMThis app is the best thing since sliced bread.
NMhiker7's Review of Citi Mobile
Reviewed on 8/14/18 11:20 PMJust downloaded this to register a card. It let me register the card, pick a user name and password, and set up security questions. THEN it says I can’t use that password but won’t let me change it. Huh? Why didn’t it tell me that when I typed the password in to begin with? This is why I don’t like on line banking. It’s totally s****** up.
Rain Caldwell's Review of Citi Mobile
Reviewed on 8/14/18 11:11 AMThis app is great, very user friendly. The app is amazing to use the only thing is the touch id doesn’t work on my iphone 8 i have seen on other threads that others have the same problem other that I have 0 complaints about Citi or the app i love Citi it is hands down thee best credit card to have in your wallet
omahaskipper's Review of Citi Mobile
Reviewed on 8/13/18 9:25 PMFantastic, best service ever used, well done
Chasers40's Review of Citi Mobile
Reviewed on 8/13/18 5:16 PMWhat the heck did you do? This new version is horrid! Putting a security code in for every bill is just plain horrible, instead of the quick efficient “old” way. Why not put a time limit on that code so you can pay multiple bills without having to recode again and again and again. I’m going to give Citibank a short time to come up with something better or after 15 or more years move my money to a bank with an easier way to pay my bills.
Gagosto209's Review of Citi Mobile
Reviewed on 8/13/18 2:59 PMWhen you need access to your atm cash line of credit for emergencies, Citibank doesn’t allow changes of atm pin via their app or their website! If you call them, you must know your current pin. There’s ALOT of other credit card companies that allow instant changes of pin online or via their app. Discover is a prime example. Looks like Citibank failed my customer service expectations and I should consider another lender for my needs.
happy🙏's Review of Citi Mobile
Reviewed on 8/13/18 12:50 PMJust started in July so far good efficiencies thank you
rany2018's Review of Citi Mobile
Reviewed on 8/13/18 12:35 AMI enjoy the app however I don’t enjoy the new update that requires a passcode and verification every time a payment is made. It’s a bit annoying! Why was it added?
RJAC5658's Review of Citi Mobile
Reviewed on 8/12/18 8:57 AMYou have always had an excellent app. However for a lot of us it would be much handier to have an iPad Pro version of your app. You use to have this years ago but gave it up for $ reasons. Please reconsider! Thanks!
Beadymom's Review of Citi Mobile
Reviewed on 8/12/18 7:48 PMIt’s it crazy to be happy that someone hi. Works as it should...! Very pleased
sueh83's Review of Citi Mobile
Reviewed on 8/12/18 7:12 PMCitibank app easy to use!
heyyrosie's Review of Citi Mobile
Reviewed on 8/12/18 3:16 PMI would like to know what I’m being charged for instead of playing a guessing game.