David Daniel P's Review of Amex
Reviewed on 9/9/18 8:47 PMNo 3d touch ballance preview like capital one app its sad, after all this years.
MJSCintron's Review of Amex
Reviewed on 9/9/18 4:36 PMIs the best card
jeff nehring's Review of Amex
Reviewed on 9/9/18 4:17 PMI enjoy how I get notifications immediately with American Express great app!!!
BigwillymacspaZZatron's Review of Amex
Reviewed on 9/9/18 3:18 PMI like the App. I like the spendature notification. I like the ease of paying.
Karna B Gurung.'s Review of Amex
Reviewed on 9/9/18 12:05 AMExcelente Job,God bless you all.
pung1287's Review of Amex
Reviewed on 9/8/18 9:49 PMCan’t add another account for payment.
WhatTheDogSaid's Review of Amex
Reviewed on 9/8/18 9:23 PMDo the 800 number agents get lonely? It’s one reason AMEX ha# become my main card.
434108's Review of Amex
Reviewed on 9/8/18 6:59 PMLove AMX. Very good offers. Friendly staff.
Techcooper's Review of Amex
Reviewed on 9/8/18 12:24 AMAll in one App with reliable resources.
wiillhheellmm's Review of Amex
Reviewed on 9/7/18 9:46 PMIt feels like I can see everything I want to do all the time. Cheers
DCJ2657's Review of Amex
Reviewed on 9/7/18 9:17 PMI’m so proud to be apart of AMEX, I get a good feeling when I think about it. Thank You !!!
Ralphster-'s Review of Amex
Reviewed on 9/7/18 9:15 PMSpectacular ease of use Maximum help with overall life!
TrujilloDR's Review of Amex
Reviewed on 9/7/18 7:41 PMHasta hoy nada es comparable con AMEX Por eso digo INSUPERABLE!
b-lake624's Review of Amex
Reviewed on 9/7/18 7:05 PMPlease add Amex savings accounts to the app like discover does for their app.
bless&saved7's Review of Amex
Reviewed on 9/7/18 2:20 AMI have been using this app for over a year. I love it. Easy and user friendly!!!
vengurla's Review of Amex
Reviewed on 9/7/18 12:54 AMThe amex apps is easy to use Making payment is smooth and statements can be viewed on mobile Thanks
dcpmdpc's Review of Amex
Reviewed on 9/7/18 11:08 AMThe app is great although I’d like to make travel arrangements with it. Thanks, Dean Preddie
BRandolph ES's Review of Amex
Reviewed on 9/6/18 9:37 AMThe app is easy to use and so convenient for paying bill and looking at statement.
alexis785's Review of Amex
Reviewed on 9/6/18 7:56 PMNice app but wish it showed the running balance next to the transaction amounts! It’s hard to keep track of the exact balance with pending charges and payments without showing the running balance next to each transaction (like Bank of America and other apps do).
BriggsMultimedia's Review of Amex
Reviewed on 9/6/18 6:31 PMI’ve been a member since 1988. Nothing is more convenient during my local, national & international travels than my AMEX Platinum card. And now nothing makes that card nor accessible and flexible than the AMEX APP!
Snow ghost 69's Review of Amex
Reviewed on 9/6/18 6:02 PMThe app is very helpful very simple to use I personally do not like everything showing up with the words pay it now I find that to be somewhat confusing and a little bit irritating if I wanted to pay it now I would not have used a credit card I preferred to just get my statement and know my balance thank you
Hamza-sam's Review of Amex
Reviewed on 9/6/18 5:27 AMBest ever
Bring on the heat's Review of Amex
Reviewed on 9/6/18 4:26 AMThis card is awesome, the only bone to pick is that their FICO differs from the other credit card company, and that once you paid off ur card, it still give me a poor rating. I’ve paid off my card three times in the last two months and my FICO rating it poor. How does that work?
Dean Sawadeh's Review of Amex
Reviewed on 9/6/18 4:20 AMApp crashes a lot.
Armendariz 201&8's Review of Amex
Reviewed on 9/6/18 2:42 AMIt has been amazing the way American Express has done business with me. Not only they let increase my credit limit with out even requesting it but the service is exceptional. I’m new with them maybe about a year but they built a long term customer.
Gricel Cuascut's Review of Amex
Reviewed on 9/6/18 12:53 PMOut of all credit card companies, in my opinion, AMEX is the elite card on the app and customer service. I have received the utmost excellence every time I needed customer service.
Manny281's Review of Amex
Reviewed on 9/6/18 12:39 AMVery convenient and easy to check balances and see when payments due. Love this app.
IraPick's Review of Amex
Reviewed on 9/6/18 12:34 PMThis is the first time I’ve had a card that I have to pay an fee to have. Of the other cards I have this one is the easiest to navigate
Revaben96's Review of Amex
Reviewed on 9/6/18 10:11 AMExcellent
6454sami's Review of Amex
Reviewed on 9/5/18 7:22 PMEasy to use and manage account.
kk the spp is fast and easy's Review of Amex
Reviewed on 9/5/18 7:13 PMThe card is great but I cannot tell when when interest rates start
willycarsonla's Review of Amex
Reviewed on 9/5/18 6:29 AMThe best benefits and, more important, THE best customer service. I’ve been a member since my early 20’s and have never had an issue with American Express.
Cuteandsparkley's Review of Amex
Reviewed on 9/5/18 5:08 PMI love how when I make a payment, it updates my balance in as little as 5 minutes, making my available credit easy to access, if needed last minute.
Ptorico60's Review of Amex
Reviewed on 9/5/18 2:52 AMExcellent app, simple and yet efficient
Gucci Girl 55's Review of Amex
Reviewed on 9/5/18 1:53 AMI love Amex!! I’ve been with them for years and is the best credit card in the market.
faraari's Review of Amex
Reviewed on 9/5/18 1:39 PMI love to use American Express all the time because it’s secure and safe
Dolores3b's Review of Amex
Reviewed on 9/5/18 1:25 PMThis app works so well...they get the meaning of “ASAP” I get an immediate notification of a transaction whether its online or in a store.
stayoutofdebt's Review of Amex
Reviewed on 9/5/18 1:16 AMEasy and convenient to buy and pay using the app
Myeclecticself's Review of Amex
Reviewed on 9/5/18 11:56 PMLove the AmEx app. It’s super easy to see purchases and balances as well as rewards. The UI is very easy to use and the experience is seamless.
Pemg39's Review of Amex
Reviewed on 9/5/18 11:32 AMMuy buena
esperatio's Review of Amex
Reviewed on 9/5/18 10:48 AMI have been a member for at least 20 years. That speaks for itself. If there’s a problem with false purchases on the card they handles it. What’s make them so special is that, they if that false charge is in a pending state; they will monitor that charge. If it post, they will get too the bottom of it. Once it is reported, you can have a piece of mind, IT WILL BE HANDLED. GOOD JOB TEAM!!!
D Real Drae1's Review of Amex
Reviewed on 9/4/18 9:24 PMAMEX is my first choice card while using either the Corporate card for Business to using the platinum card for personal use. Businesses have total confidence when either AmEX card is presented. I have confidence that I am backed by AMEX if any problem arises either during or after the transaction to get the issue quickly resolved.
Georgesijo's Review of Amex
Reviewed on 9/4/18 7:47 AMI paid 5 days ago $900 towards my remaining balance, same day I login look like its processing , next day I login there is no evidence of my payment and I didn’t loose any money from my BOA checking account. I thought my payment didn’t processing . Again I tried to pay same amount still it’s not processing , I tried 3rd time still it’s not processing. Today I look my Amex account $900 x 3 time process plus my BOA checking account got negative balance now . I kept $1600 for this month house rent. I loose everything because s***** app. I have no idea how I’m going to pay this month rent currently I’m unemployed.
MaggieOutlaw's Review of Amex
Reviewed on 9/4/18 6:32 PMAm X services, online and mobile are simply the best.
MelDear's Review of Amex
Reviewed on 9/4/18 6:31 PMNo excuses if you have this app. It’s got everything.
Sarowar hussain's Review of Amex
Reviewed on 9/4/18 6:25 PMI requested to cancel a pending payment. They told me it’s not possible while pending. After it posted I requested for refund, now someone answered once it posted it’s impossible to refund. What’s the hell
eric bock hyde's Review of Amex
Reviewed on 9/4/18 4:27 PMPlease process payments immediately, or VERY next business day. Your schemes have caught up to me. I know this is by design on your end, but what else did I expect?
kmmar122115's Review of Amex
Reviewed on 9/4/18 4:17 AMWorst card
bradley 549's Review of Amex
Reviewed on 9/4/18 3:55 PMUpdate the balances faster!!!! If I make a payment my balance should be updated. There’s no excuse for taking multiple days to update
danica3's Review of Amex
Reviewed on 9/4/18 2:37 PMWill NEVER use this again. Has been a nightmare. Be clear with your clients what it means when you offer
Luv2code's Review of Amex
Reviewed on 9/4/18 2:07 AMGood so far
wwslap's Review of Amex
Reviewed on 9/4/18 11:48 PMSo quick and easy. Everything is in real time! Great app. Thank you.
lvc123xyz's Review of Amex
Reviewed on 9/4/18 10:18 PMThe app is ok. Meet expectation but unfortunately the contact us - message doesn’t work well.
Former Forester's Review of Amex
Reviewed on 9/30/18 9:20 PMTremendous company!
csmsoftball's Review of Amex
Reviewed on 9/30/18 6:08 AMVery satisfied
REDDOGG501's Review of Amex
Reviewed on 9/30/18 3:18 AMI love the real time notice this and give me on Every purchase
Nelly nel yo's Review of Amex
Reviewed on 9/30/18 2:41 AMGreat app......easy to work wih
Belkis Perez's Review of Amex
Reviewed on 9/30/18 2:35 PMMe encanta American xpre, y el sistema de pagar recompesas mucho más
abckjsie's Review of Amex
Reviewed on 9/30/18 2:19 PMI had a no preset charge card with Amex after two years of Never being late and paying their steep annual fee they decided to cap me at 5k. They said it was because they needed proof of my income. Seemed funny that the card was issued without proof of income two years ago!!!!! I DO NOT RECOMMEND American Express!!!!
Gpeze's Review of Amex
Reviewed on 9/30/18 11:53 PMLove the app. It’s easy to work with!! Thank you Amex
trvlterry's Review of Amex
Reviewed on 9/30/18 10:09 AMThis is just too brilliant, and sure is a time saver. As always, AMEX never disappoints!
Hadley seven's Review of Amex
Reviewed on 9/3/18 8:40 PMGreat card to use instead of cash but don’t be Late on a pmt. 1 day late will drop your limit 2 days late will cut you off.
Azharul96's Review of Amex
Reviewed on 9/3/18 6:22 AMI love to use Amex
ricker61's Review of Amex
Reviewed on 9/3/18 5:45 PMI have been with AMEX for over 20 years . Amazing company
Thecfl's Review of Amex
Reviewed on 9/3/18 4:18 PMJust as good as using the website. All the options are in the app. It’s great.
Amexfanclub's Review of Amex
Reviewed on 9/3/18 2:51 PMMost reliable card out there. Wish it was accepted everywhere.
Hijuefruta's Review of Amex
Reviewed on 9/3/18 2:38 PMThe best Credit Card !!! The most organized, efficient , Exact, kind people! No estupid errors! Quiet CONGRATULATIONS!!!!
Brother Nicholas's Review of Amex
Reviewed on 9/3/18 2:17 PMThe app is there when you need it,fingerprint easy to read and understand; great way to pay all bills.
T.Angi's Review of Amex
Reviewed on 9/3/18 2:01 PMThis is just the worst bank application ever. If your bank account has an authorized user the application won’t allow them to pay everything only random amounts. Also randomly you can’t pay everything right away sometimes you have only one option: plan it. And even if you payed for something it will still say pay it so you can just pay everything all over again and it’s impossible to track what you really owe for...
milenadelv's Review of Amex
Reviewed on 9/3/18 11:35 PMI really like how on capital one I can search by name on the appX for instance: all purchases at target- I could type in target and see all purchases in the last 3 months. That would be great!
WilburO2's Review of Amex
Reviewed on 9/3/18 11:05 AMI have been a member for over 27yrs & have always found their Customer Service to be absolutely outstanding!!!
jrccwi's Review of Amex
Reviewed on 9/29/18 8:29 PMI cannot make a payment on my account online or with the card
mthebrownbeast's Review of Amex
Reviewed on 9/29/18 4:43 AM#1 card with the best benefits
Best card ever's Review of Amex
Reviewed on 9/29/18 2:14 AMThis has been the best card ever I’ve ever owned for my business I’ll use know why the card👍👍
Israel Ed's Review of Amex
Reviewed on 9/29/18 2:03 AMThank you team amax I’m happy to work with my you
deb "b"'s Review of Amex
Reviewed on 9/29/18 1:45 PMVery easy navigation easy pay great app
sexysel1's Review of Amex
Reviewed on 9/29/18 1:37 AMI love love American Express
Ochettibon's Review of Amex
Reviewed on 9/29/18 11:56 PM5 stars, only complaint interest much too high!
randybrim's Review of Amex
Reviewed on 9/29/18 10:25 AMWith new technology this app needs tokeep up . I used to log in with Touch ID now with a phone with Face ID the app doesn’t support.
mtsusu's Review of Amex
Reviewed on 9/28/18 8:27 PMCan’t wait to begin collecting my miles for faraway destinations!
tmcneil1's Review of Amex
Reviewed on 9/28/18 7:17 PMAmex has the most reliable app on my phone. I love being able to have access to everything without issue.
Juliankirk's Review of Amex
Reviewed on 9/28/18 3:43 PMThis would be great, if I didn’t have to pay the annual fee!
pietrolure's Review of Amex
Reviewed on 9/28/18 2:45 PMExcellent card
Severino1020's Review of Amex
Reviewed on 9/28/18 1:06 PMThe best app, allow me to keep track of my expenses.
Nyakiega's Review of Amex
Reviewed on 9/28/18 11:30 PMPlease show all payments and expenditures for all everyone on the card even an Added card holder. BG
JDF user's Review of Amex
Reviewed on 9/28/18 10:23 PMI love the Amex Gold card. There are over 1.5 million more place that take the card now! Let’s rack up the points and rewards.
Alpha_22's Review of Amex
Reviewed on 9/27/18 8:09 AMIt’s difficult to get ahold of someone on the phone. When I ask for help, the customer representative could not answer any of my questions.
jermaine_and's Review of Amex
Reviewed on 9/27/18 6:03 PMLove the card..!!! Excepted everywhere I’ve been...I got approved with a great credit limit...thanks Amex
FreddyD1994's Review of Amex
Reviewed on 9/27/18 4:53 PMThis is the best app out of all the credit card / financial apps I use, keep up the good work!
Waumbie87's Review of Amex
Reviewed on 9/27/18 3:32 AMOne of the easiest credit card apps to use.
anon123442's Review of Amex
Reviewed on 9/27/18 1:53 AMWOOOOOO!!!
Patrick Sussman's Review of Amex
Reviewed on 9/27/18 1:49 AMApp is great, it just needs to improve on the points end of things and be more like chase. Need more breakdowns and illustration of 2X 5X etc
alishojaei's Review of Amex
Reviewed on 9/27/18 1:17 AMYou are the best!
apowellMD's Review of Amex
Reviewed on 9/27/18 12:33 AMNavigating through this app is easier than most!!
4steve's Review of Amex
Reviewed on 9/26/18 9:55 PMLove this card!
cmh6969's Review of Amex
Reviewed on 9/26/18 8:52 PMI just wish you could pay ahead on your account, a person knows that they may be traveling out of the country or a large charge may take place. And will be gone when the due date comes.
NeedTravelRewards's Review of Amex
Reviewed on 9/26/18 8:36 PMI’m very thankful to have finally started to build a relationship with a business who cares for their cardholders as much as I care for them as much as a business. Everything from App, support, advice, etc AMAZING! ( Companies need to learn from them ) The only downside is my issue with getting a Delta Sky Miles. I’m really in need for a travel rewards card after multiple deaths occurred within the family ( not expected) I realized Cash Back and cash at hand wasn’t benefitting me the way a travel rewards card could. I figured if I had pre approvals for several cards, which I know aren’t guarantees, and being approved for an Amex Everyday I could qualify for either the Blue/Gold Delta Sky Miles. For some reason I wasn’t. I waited several months while watching my credit grow, offers change, etc but unfortunately I was declined for a Sky miles card. Perhaps I will fit the qualifications for that card next month so I can benefit while traveling, rather it be death a death in the family, which can be quite expensive, or benefiting from any other sort of traveling I do with my family, something is better than nothing. Thanks Amex for all of your support, understanding, respect, and loyalty. Can’t wait to see what the future holds. God bless
blue < platinum's Review of Amex
Reviewed on 9/26/18 8:13 PMI wasn’t able to get the best discounts on flights, So have decided to try the Amex platinum.
MR.LAMONT's Review of Amex
Reviewed on 9/26/18 4:59 PMLOVE AMEX CAUSE GIVE YOU THE OPTION TO PAY MONTLY WHEN U MAKE A LARGE PURCHASE WITH OUT ANY FEES
monicajoseal's Review of Amex
Reviewed on 9/26/18 4:54 PMI love Amex the customer service is top notch
Eltucumano66's Review of Amex
Reviewed on 9/26/18 4:34 PMIn addition to the awesome benefits of using an American Express credit card, the app makes it very simple to check the balance, make payments and claim rewards. For people with a busy life, the app makes everything very simple. Neator
Sagamore19999's Review of Amex
Reviewed on 9/26/18 3:26 PMGreat app never a problem and works as smoothly as can be possible
Anne Pee's Review of Amex
Reviewed on 9/26/18 2:57 PMEven though the password is correct, the app keeps stating that the user id or password is incorrect.
jerichardson3's Review of Amex
Reviewed on 9/26/18 2:47 PMNo integration of Face ID
hxinsui's Review of Amex
Reviewed on 9/26/18 12:49 AMThanks
Neo-Brain's Review of Amex
Reviewed on 9/26/18 12:46 AMEasy to navigate! Convenient!
Noor206's Review of Amex
Reviewed on 9/26/18 12:24 PMIt’s been over a year I have called at least 10 times and waited and transferred over an hour each time but my issue is still not resolved!!! My online app has been showing about $4000 more balance then actual balance since last year. My husbands shows accurate when we use same account. Just so disappointed with American Express online app and customer service!
Hdksbwuxhs's Review of Amex
Reviewed on 9/26/18 11:13 PMI like Amex, but everyone uses the internet and apps now, if savings and booking travel was easier you could attract more people. Please work on this sector
Mr_Glock26's Review of Amex
Reviewed on 9/26/18 11:08 AMGreat app, wish they will add a feature for us to be able to deactivate and lock the cards
Jacedanger's Review of Amex
Reviewed on 9/25/18 5:32 PMI make my payment in full every payment date no matter how high the bill is but on still get embarrassed with a denial when I least expect it.
RNavarro9's Review of Amex
Reviewed on 9/25/18 4:05 AMOther major cards have face recognition or a pin instead of a password.
iHeinsenberg's Review of Amex
Reviewed on 9/25/18 3:39 PMExcellent. I am a new user. So far so good.
Ok3WireWComments's Review of Amex
Reviewed on 9/25/18 1:41 AMTakes long time for charges to confirm.
m p joshi's Review of Amex
Reviewed on 9/25/18 12:33 PMIs really good credit card .best customer service
frustrated millenial #1's Review of Amex
Reviewed on 9/25/18 11:06 PMLooking at my home view, I never know how much I actually owe. Why does it only showcase the last cycles payment? It makes no sense... got into a fight with one of your representatives over this
whodoesthis's Review of Amex
Reviewed on 9/25/18 11:00 PMIt’s worth it !
Nelliam's Review of Amex
Reviewed on 9/24/18 9:31 PMLove my card and all the benefits it provides!!!
Dr. England's Review of Amex
Reviewed on 9/24/18 8:21 PMNeeds more options and easier navigation
springer99's Review of Amex
Reviewed on 9/24/18 7:32 PMGood job!
dbrady2020's Review of Amex
Reviewed on 9/24/18 4:18 PMTake a look at any credit card you have and I’ll bet AMEX is charging a higher interest rate than any of them. I have an 800 credit score and my APR was 29%. I called them and they lowered it to 18.74%. Luckily for me I pay the balance in full, so I have never had to pay any interest to them. My advice go find a card that doesn’t try to take advantage of you like AMEX will.
Wuanaco100@'s Review of Amex
Reviewed on 9/24/18 4:08 AMLove it
Herbster2.0's Review of Amex
Reviewed on 9/24/18 3:11 PMEasy to use app that makes checking your transactions and balances a breeze.
danpgh87's Review of Amex
Reviewed on 9/24/18 2:28 PMThe annual fee is well worth the money if you travel a lot for work.
Businessclass501's Review of Amex
Reviewed on 9/24/18 1:12 AMVery secure, yet accessible for authorized users with the proper credentials. Keeps you up to date with real time account information.
FrancisB1000's Review of Amex
Reviewed on 9/24/18 12:58 PMLove your service and credit card features!
happyicoulddoitmyself's Review of Amex
Reviewed on 9/24/18 12:12 PMFrom day one can’t count on their so called unlimited spending. At least if your black you can’t. They have done nothing but disgraced and humiliated me publicly. And one lie after another about their services. At least to me as a black women this is what I have encountered and now because of my frustrations and their lack of being able to explain their actions. I stopped paying in full. And they are destroying my credit. Stay Far Away from this card. I paid in full each time I used their card and yet they still suspended service every time I used card. I’m talking if thousands not just a couple dollars and still suspend spending whenever they felt like it. I JUST WANT OUT OF THIS HORRIBLE CREDIT CARD
mvstepx2's Review of Amex
Reviewed on 9/23/18 6:06 AMGreat Rewards Card
Bellacindia q's Review of Amex
Reviewed on 9/23/18 5:49 PMLove this card that my wife signed me unto
Thsjbejh's Review of Amex
Reviewed on 9/23/18 4:16 PMThe ap resets the Touch ID function requiring a manual log in pretty much daily. It negates the whole point of having Touch ID enabled in the first place.
jaan maya's Review of Amex
Reviewed on 9/22/18 9:02 PMGreat app
Alexmaudini's Review of Amex
Reviewed on 9/22/18 6:49 AMThe best card ever
Fire AMX!!'s Review of Amex
Reviewed on 9/22/18 6:27 PMIf I could give a ZERO, I would. I was hustled at an Atlanta airport and given an AMX card I didn’t want. I never used or activated the account and was told it was canceled. I was then hustled into a new card and I was reassured SEVERAL times that this would act as my original card and that I would be eligible for up to 60,000 SkyMiles. I met all the requirements using this card for EVERY TRANSACTION in my life but never received my bonus miles. I was again reassured multiple times(after spending actual HOURS being transferred to representatives around the world, none of whom were in America) to be patient I would receive them. Then after nearly a year I received an annual fee bill on the original card that I didn’t want, never activated, used and was told it was cancelled! After spending actual hours again they did waive the annual fee, but I was told that being my first card I would be ineligible for the bonus miles! I only accepted the second card after being reassured multiple times that I was a new member. I wasted a year that I could have been earning bonuses with other companies. I feel hustled, ROBBED, and lied to!! I will be filing this report with the Better Business Bureau, writing Yelp Reviews and Facebook posts, making a YouTube video and telling every friend and family member for the rest of my LIFE to stay away from your Criminal Company! Sincerely Violated, Kevin D Schroeder MD.
billythc's Review of Amex
Reviewed on 9/22/18 5:33 PMAs a business owner that uses several different credit cards I find that the other credit card apps are more tailored to my needs. For example CapitalOne will alert me in live time thru their app and in a text message as well as an email with ALL of the pertinent information that I need. Time of purchase Date of purchase Name of vendor Name of credit card holder (employee) Hopefully someday amex will review their alerts and try to make your credit card offer the same vital info.
zer0future's Review of Amex
Reviewed on 9/22/18 4:24 AMI've been an Amex customer for years. They've been improving the app for a while. It's pretty feature full at this point. I can pretty much do most of what I want on it.
Richie GTSR's Review of Amex
Reviewed on 9/22/18 11:14 AMI have been with American Express since 1986 for reason great company!!$$$$$
Cdizkiller46's Review of Amex
Reviewed on 9/21/18 5:41 AMI love how easy this app is. I always no my balance, which rewards are available and it lets me pay charges right after the transaction is made. My card is great and it’s accepted everywhere. I really love Amex they are a great company. It is such a user friendly app and I use it everyday. Thanks Amex
# 1 Customer!!'s Review of Amex
Reviewed on 9/21/18 2:23 AMThe app is user friendly and I especially love that I get real-time alerts once my card is used for a transaction. Also whenever I make a payment my account balance is also updated in real-time.... GOOD JOB AMEX!!!!
An638261's Review of Amex
Reviewed on 9/21/18 2:22 PMI like this app I just wish it would show my current total at the top where it shows “previous total”.
Raymond J. Johnson,jr's Review of Amex
Reviewed on 9/21/18 1:05 AMThey appreciate your business.
CLOSER !'s Review of Amex
Reviewed on 9/21/18 10:31 PMExcellent customer service , awesome safety & security - if your a traveler , adventurer or internet shopper - this is the card to get ! ! !
borelias24's Review of Amex
Reviewed on 9/20/18 8:42 PMGreat all around !
Dmind99's Review of Amex
Reviewed on 9/20/18 4:40 AMHave been an Amex customer for at least 20 years, and couldn’t be happier with their products. The app is just as amazing as their service. Smart, intuitive, informative, loads of ability to self service, and fun to work with. Now, if they could only develop the same for Amex Travel...🤔
peteysr125's Review of Amex
Reviewed on 9/20/18 3:37 PMVery convenient no more calling bank
capp70's Review of Amex
Reviewed on 9/20/18 3:06 PMYes I really do like this card a lot.
Dancer 323's Review of Amex
Reviewed on 9/20/18 1:48 AMI love the fact that you are able to make payments on individual purchases with the app! You can also set up payment plans on certain purchases if they are over a particular amount. Thanks Amex:-)
PJ4356's Review of Amex
Reviewed on 9/20/18 1:39 PMThis ap is dependable and easy to use. Try it!!! Thank you AMEX
Lex2594's Review of Amex
Reviewed on 9/20/18 1:20 PMThis app gives me problems every now and then. It will display a “Sorry” message about it not being able to load information.
slickmaestro's Review of Amex
Reviewed on 9/20/18 1:13 PMSimply amazing. Detailed Authenticator. Great work. I will always recommend it.
looking for one tweek's Review of Amex
Reviewed on 9/20/18 12:20 PMApp is great and provides great access to include a chat with cust support. However it lacks the ability to lock / disable a card. While supported on the web, competitors apps allow the card lock.
pnover's Review of Amex
Reviewed on 9/20/18 11:48 AMCan’t access banking info bc app has been down all morning
Kevin MD's Review of Amex
Reviewed on 9/2/18 9:38 PMDoes what I need it to do simple and easy no complaints thanks
cmoore3408's Review of Amex
Reviewed on 9/2/18 7:13 PMAMEX app is a replica of their online desktop site. Most companies limit you on what can be done via apps but with the AMEX app you can do everything quickly and easily with a simple push of a button
Sniper15005's Review of Amex
Reviewed on 9/2/18 7:05 PMSave me getting my computer and paying my credit card.
Bebus One's Review of Amex
Reviewed on 9/2/18 6:45 PMI love my Amex , I just do not understand why within 8 months my card number was compromised twice 😞
$hravone's Review of Amex
Reviewed on 9/2/18 4:53 PMGreat card secure and safe .. I like the app Features which is easy and quick in response..
hgkibcnkk's Review of Amex
Reviewed on 9/2/18 3:54 PMTe best credit card ever
A Y Rana's Review of Amex
Reviewed on 9/2/18 3:13 AMThere is no system to lock card
fumm35's Review of Amex
Reviewed on 9/2/18 2:57 AMMy experience is the best becouse they let me know a soon as I use my card !!!
Mottpir's Review of Amex
Reviewed on 9/2/18 2:12 PMWhen I have billing problems it is very difficult to talk to someone. I’m in Europe most of the year. I’d prefer to have someone on the Internet to help me. Bob
not a costomer for much longer's Review of Amex
Reviewed on 9/2/18 12:28 PMThe Rewards program is extremely poor compared to competitors, as the points are worth less than any other credit card I have owned or heard of.
henry Burns III's Review of Amex
Reviewed on 9/19/18 6:03 AMBest card. Best service. So many good options for points that I actually want to use. I use this card for everything
Count Wizard's Review of Amex
Reviewed on 9/19/18 5:38 PMIn general easy to use app. The travel section should be moved up for easier access. It is not easily accessible, you have to drill down several levels.
MazherA's Review of Amex
Reviewed on 9/19/18 4:44 PMI just love the design on this app. It’s my primary card.
Billy__D's Review of Amex
Reviewed on 9/19/18 4:09 PMIf I wanted to open the American Express app, I’d just open it. The extra bloat from a feature adding a button to access is a waste of everybody’s time and resources.
Sasebo17's Review of Amex
Reviewed on 9/19/18 4:03 AMThis card is amazing. Excellent Benefits. Insurance benefits. Mileage Benefits. So happy. Thank You American Express.
SmitLS's Review of Amex
Reviewed on 9/19/18 1:47 PMAlways an awesome experience on the app and when I call with any questions. I’m new to Amex and I’m super excited about the opportunities ahead. Thank you!!!!
Cooooool678's Review of Amex
Reviewed on 9/19/18 1:32 PMGood job
kitchen_cabinet's Review of Amex
Reviewed on 9/19/18 12:54 AMIt took four weeks to process a balance transfer that I was initially told would take 7-10 days. Five different representatives on different dates needed to verify the same information to complete the process.
Luisguty's Review of Amex
Reviewed on 9/19/18 11:59 AMIt is to fast to let me know any transaction
GT 007's Review of Amex
Reviewed on 9/19/18 10:33 AMAmerican Express’s app is a pleasure to use. It looks great, is functional and intuitive, and works great in iOS. Except for Discover’s app (equally excellent), I don’t think any other credit card companies have come close.
Mathucus's Review of Amex
Reviewed on 9/18/18 6:56 AMI just think you guys should include the amount down over every single spends
SkyHighArt Media [HD]'s Review of Amex
Reviewed on 9/18/18 3:50 PMAlways grateful and appreciate the best customer service. Thank you for looking out. Amex 100%!!! Satisfied
CPTPrez's Review of Amex
Reviewed on 9/18/18 11:10 AMThe app is horrible — among the worse I have navigated. And, the customer service reps are beyond unhelpful. Surreal.
T787333's Review of Amex
Reviewed on 9/18/18 10:57 AMI love my Amex Mobile App! So easy to use and it’s super fast!
axiixc's Review of Amex
Reviewed on 9/17/18 6:56 PMIt’s offensive that you’re trying to clutter up my Messages app with nothing more than an ad to open your regular app. I installed it, I know how to launch it.
JAYunes's Review of Amex
Reviewed on 9/17/18 3:52 PMOnly works with US cards! Amex, duplicate the app or make it worldwide now...
jj237?'s Review of Amex
Reviewed on 9/17/18 3:17 PMDon’t understand why my bank account worked then didn’t. Not going to pay anymore with this device
Abrahanmy's Review of Amex
Reviewed on 9/17/18 3:15 PMI have a problem with my source of income, I asked for help, after speaking with like 7 different agents the last one told me I was going to be able to use my card for a transaction but when I tried it declined the transaction
Stalsom's Review of Amex
Reviewed on 9/17/18 3:12 PMI love that it alerts you with every purchase
phdmarchuang's Review of Amex
Reviewed on 9/17/18 1:54 PMI can’t enable Touch ID since several updates ago, could any technicians solve this bug?
Benz amg cl 500's Review of Amex
Reviewed on 9/17/18 12:56 PMVery easy and simple ....
淘天闯宇's Review of Amex
Reviewed on 9/17/18 12:35 PM能有中文翻译更好
dmccall84's Review of Amex
Reviewed on 9/17/18 10:03 AMEvery time I try to use my points I get a message saying the system isn’t working
Dciph4's Review of Amex
Reviewed on 9/16/18 8:12 PMThe only thing I would like to see added is access to American Express Bank through the CC app.
Nsourced's Review of Amex
Reviewed on 9/16/18 8:00 PMI love the APP. I also like the perks that come with the PRG, but I’m eager to upgrade to the Amex platinum. Eager to get the bonus.
Benmak11's Review of Amex
Reviewed on 9/16/18 7:10 PMI love using this app! So easy and pain free when making payments
ViperVette's Review of Amex
Reviewed on 9/16/18 6:14 PMI really like the AMEX app, but there’s a lot of empty space when in landscape on an iPad. A bit frustrating especially when the text is kinda small. Utilizing the extra space with larger text would be great..
homecomputer1502's Review of Amex
Reviewed on 9/16/18 1:58 AMI think the app is not ready, I’ve been trying to find information about my priority pass benefits and it should be easier to find through app without needing to call the customer service.
Amex awkward's Review of Amex
Reviewed on 9/16/18 1:02 AMThe website is Awkward to use.
erlingd83's Review of Amex
Reviewed on 9/15/18 6:09 PMTodo es especial
MagicIIBSMC's Review of Amex
Reviewed on 9/15/18 2:58 PMHaving problems with making multiple payment to accumulate my sign up points , if I call I’m going to get a customer service charge. That not fare to me , I just want to make payments on time or before time. I don’t want to wait until the due date. I’m not sure if it the mobile app or the company with in it self. Thank You.
midwest no limit's Review of Amex
Reviewed on 9/15/18 12:51 AMEasy navigation and straightforward. No extra filler BS, just the necessary information needed to manage the account.
Cooooool678's Review of Amex
Reviewed on 9/15/18 12:34 AMBad customer service experience Was sad 😢 the way the customer service experience is to be zero stars because they have no for value for the customer experience Ivan krizic please write back
Jimbowdy's Review of Amex
Reviewed on 9/15/18 11:49 PMOf all the apps that I have to visit on a constant basis, this AmEx Cash Card app is the best. It allows you to keep a constant view of your account in real time and provide assistance in planning payments. But it is the ease of use that is the most impressive, every service right at your fingertips. Great App.
God's Servant's Review of Amex
Reviewed on 9/14/18 9:38 PMI love the ease at which I can find balance and check purchases.
Aush1kosh's Review of Amex
Reviewed on 9/14/18 8:44 PMVery user friendly, clear understanding, and easy navigation
Cooooool678's Review of Amex
Reviewed on 9/14/18 5:43 AMBad customer service experience Was sad 😢 the way the customer service experience is to be zero stars because they have no for value for the customer experience Ivan krizic
MtPGirl's Review of Amex
Reviewed on 9/14/18 4:58 PMVery easy to navigate and can handle all things account related in a snap.
jean guy c.'s Review of Amex
Reviewed on 9/14/18 1:33 PMMust register online first or call in. I called and registered and still having issues.
MuradMMM's Review of Amex
Reviewed on 9/14/18 1:08 AMThe agent verified and supported very well thanks you 🙏
MMRHH's Review of Amex
Reviewed on 9/14/18 11:52 AMCourteous employees who help you should you call. User Friendly App on-line!
Elliott0001's Review of Amex
Reviewed on 9/13/18 9:32 PMOh you have an issue? Good luck getting a hold of someone. Wow, you like an explanation ? Let us email you 3 days later with a carbon copy response. Look elsewhere, I beg of you.
Missing shop safe's Review of Amex
Reviewed on 9/13/18 1:27 PMI have an IPad Air and it now has to be turned sideways to enter the password. The keyboard pops up and blocks the box to sign in. I have to turn it sideways to sign in with the password and then it will rotate back so that I can use the app in landscape mode. Your old app never did this- I would give you 5 stars if you can fix this quickly- if you don't , I might have to start using my Visa card for future purchases. Update-4/20/2018 App still has the same problem-I have to rotate the whole IPad because the keyboard blocks the sign in area. I can rotate back after signing in but what a hassle. Thanks for fixing nothing........ Update-9/12/2018 - You finally fixed the issue that made me turn the IPad sideways to use your app. Try not to break it again. 1 star for the time needed to fix the issue and 5 stars for an otherwise decent app.
Bornsaved's Review of Amex
Reviewed on 9/12/18 6:10 AMEverything you need in a credit card app 📈
flickchic75's Review of Amex
Reviewed on 9/12/18 10:22 PMLove using this app to keep track of my spending. Have yet to have a crash.
Dragon den 7's Review of Amex
Reviewed on 9/11/18 7:30 PMAmerican Express is the only credit card, customer friendly and with great customer service!
Slasher McGillicutty's Review of Amex
Reviewed on 9/11/18 4:38 PMSimple, Easy, Perfect. 🙌🏽
Layo007's Review of Amex
Reviewed on 9/11/18 2:15 AMSimple and Easy ,l love it keep on the good job
forreal 62's Review of Amex
Reviewed on 9/10/18 2:32 PMSince the first time I’ve used it ,I have had no issues.
CeStLaVee's Review of Amex
Reviewed on 9/1/18 9:08 PMEasy to use app. I think that it doesn’t ever crash and very reliable.
CST33708's Review of Amex
Reviewed on 9/1/18 7:18 PMThe app is very useful and easy to use. Pay your monthly bill, contact customer service, and many other uses.
Smoothkk's Review of Amex
Reviewed on 9/1/18 7:09 PMLove this app ...very user friendly and easy to navigate.....I’m able to keep track of all of my purchases and info ....makes keeping track of your spending and payments easy and convenient
mike karimi's Review of Amex
Reviewed on 9/1/18 6:53 PMTheir service is fantastic
Md Doc P's Review of Amex
Reviewed on 9/1/18 5:36 PMApp allows me to keep tabs on my account and Amex offers superior benefits
AMEX isn't accept everywhere's Review of Amex
Reviewed on 9/1/18 5:22 PMAnnoying
MarkLeavenworth's Review of Amex
Reviewed on 9/1/18 4:20 PMThis app makes it much easier to get current balance, pending charges and descriptions than on the website!
TNTurner214's Review of Amex
Reviewed on 9/1/18 3:48 PMI love everything about American Express, their rewards programs, mobile app, personal and business cards, customer service and more. American Express is much better than Master Card and VISA.
Josephbo's Review of Amex
Reviewed on 9/1/18 2:58 PMThe information on my account is not correct. I’m told because of when it was generated. Mobile app needs to show real-time info. I pay $200 a year to use this card and for that I expect a lot.
Robert The 305's Review of Amex
Reviewed on 9/1/18 2:43 PMWow!! What can I say simply awesome it’s a beautiful thing thank you.
Jerry. J's Review of Amex
Reviewed on 9/1/18 2:40 PMI love my AE I told my wife to get one now we both are in the Amex family.
Murt786110's Review of Amex
Reviewed on 9/1/18 1:28 PMI’ve been facing this problem for a while now. Whenever I try to open the App, it says “Our system is not responding please try again later or call customer service”. I’ve tried everything. I even reinstalled the App twice but still the same problem. Please address this immediately. Thanks Murtuza
Wmyround's Review of Amex
Reviewed on 9/1/18 1:20 AMCan you add feature to view amex saving account/CD?
SkiNatasha's Review of Amex
Reviewed on 9/1/18 12:09 PMReally keeps me on top of my balances, charges and bills.
amyt29's Review of Amex
Reviewed on 9/1/18 11:39 AMIt’s convincente and it’s accepted everywhere.Nit to mention customers service very helpfully and knowledgeable.
Benningtond's Review of Amex
Reviewed on 9/1/18 11:02 AMI don’t think It updates the balance as well as online. Also confusing with the rewards if you have more than one card.
farzadmp1's Review of Amex
Reviewed on 8/9/18 9:37 PMPeople at the costumer service had 0 training for the costumer service. Every time I have an issue with the card and call the costumer service instead of them fixing my issue they start to ask me question and waste my time. They did call my business instead of calling on my personal cell phone that they have on the account. I would like some one call me and explain this costumer relation to me. Every time I call to the costumer service it just make me so mad and people have no understanding to ask me if this is a good time or they need to call me back.
Kylem1451!'s Review of Amex
Reviewed on 8/9/18 9:02 PMStole $27 from me. Of course, I have no power to get it back. Horrible.
eehp.nyc's Review of Amex
Reviewed on 8/9/18 6:41 PMAp is great for basics, which is primarily what I use it for. I’m trying to confirm if my Delta card is properly linked to my sky miles account & am not able too. We had the same issue last year when trying to determine car insurance coverage.
Auggy50's Review of Amex
Reviewed on 8/9/18 5:05 PMThis a good app. It would be great if the recent Freeze Card feature was added to the card management area. Also, what app do we use to make travel reservations using Amex Travel? It would a nice addition to the Amex apps without having to log into the website.
junjiehuang's Review of Amex
Reviewed on 8/9/18 3:51 AMLoving it
Corwinter's Review of Amex
Reviewed on 8/9/18 3:50 PMWho came up with the new AmEx app icon art? Really unprofessional and a poor reflection on the company.
angel.lion's Review of Amex
Reviewed on 8/9/18 12:38 PMGreat credit card
Betsycole1987's Review of Amex
Reviewed on 8/9/18 11:02 PMI recently opened an account with Amex and I set up a direct deposit from my Chase Card to it to be renewed every month. Then my best friend and his boyfriend moved in together and as a housewarming gift I gave them $1800 on the card. He logged in the information to the Restoration Hardware Account but accidentally put in my nickname of Betsy instead of Elizabeth, or left out the middle initial. Anyway, it blocked itself. After waiting collectively an hour trying to contact a real person to unblock it I got transferred to a call center to it a lady answered from your Phoenix, Arizona office. Once I let it slip out my mouth it was a housewarming/engagement present for a g** couple she said she had a bad connection despite calling me from a landline and to call back later, she said I refused to answer questions and I said I agreed to answer every question but could she please transfer me to another colleague? So I called back and I was connected to the same lady. But this time her assistant, I was told after being told she left for the day. By then I was infuriated I asked to be transfered to another person and if her personal life is clouding her professional judgement she should’ve transferred me when I asked. They tried to get me to talk to her again but I refused. I hung up saying I would contact HR. Every email I tried to send and call I make goes unanswered to their head office. The card meanwhile remains blocked for three days... I’m cancelling the card if no-one gets back to me.
Daddy V Kenya's Review of Amex
Reviewed on 8/8/18 8:42 AMI need more credit though
Sd08NC's Review of Amex
Reviewed on 8/8/18 6:26 PMThe AMEX app is pretty good. It has all but one of the features that the other banking apps I have and use. AMEX announced support for freezing/unfreezing card usage but it appears that it not part of the mobile app. Like the other apps I use have. Will it be added soon? I’d hate to think that I have to use a PC/MAC to use that function. Thanks.
macalvz's Review of Amex
Reviewed on 8/8/18 6:16 PMTry placing the gladiator, or just AX, or AXP. The current design is not balanced.
Randy Gardner's Review of Amex
Reviewed on 8/8/18 5:22 PMThe app is a quick and easy way to keep an eye on your account, but missing some of the features I like and use in their website, such as tagging transactions, which I do for work, a lot, to keep track of expenditures and which property they were used for. Hope at some point features like that are added.
CaptainEdB's Review of Amex
Reviewed on 8/8/18 2:23 PMThe splash screen is not used friendly. I would like to see all my cards upon sign in it takes multiple extra swipes to get to the card I want to access.
Arcadia89's Review of Amex
Reviewed on 8/8/18 11:33 AMVery user friendly
&$(:/($&!7,.'s Review of Amex
Reviewed on 8/7/18 7:29 AMI’m in Africa with no reception... I can’t pay. So I got cancelled, thanks guys!
Fmllllllllllll's Review of Amex
Reviewed on 8/7/18 7:16 PMApp times out after a really short time of being open
Teremami's Review of Amex
Reviewed on 8/7/18 5:35 AMVeo todas mis transacciones casi de inmediato
Sam sfo's Review of Amex
Reviewed on 8/7/18 4:19 AMFor AMEX app must outstanding, this App doesn’t not have all features “online account” offers. It’s sadly basic one.
MrsDustieW's Review of Amex
Reviewed on 8/7/18 1:46 AMAwesome!!!!!
RATTRACK's Review of Amex
Reviewed on 8/7/18 12:07 PMVERY GOOD PEOPLE TO BE A PART OF.
Payton2213's Review of Amex
Reviewed on 8/7/18 10:52 AMApp always works. Security works well with good options. As with most mobile versions the content is filtered. Would be better if they found a way to offer the missing details
dreamboat_annie's Review of Amex
Reviewed on 8/6/18 9:12 PMShould come with a calculator!
Super-star79's Review of Amex
Reviewed on 8/6/18 7:06 AMI love using my Amex card for all my necessities and the paying my bill ASAP, I also love this app it’s pretty easy to navigate and they are often improving it!
Lamorenita1961's Review of Amex
Reviewed on 8/6/18 5:50 AMGood
Dismayed009's Review of Amex
Reviewed on 8/6/18 5:49 PMOnce upon a time I loved Amex, trusted them implicitly. Now however? They watch as I’m defrauded, after 2 days let the charge go through. They sign me up for recurring payments of $2,316.21 with a PARTS WEBSITE. All the while treating me like a criminal; after 13 years as a customer In good standing. Never Again.
Mitcha718's Review of Amex
Reviewed on 8/6/18 4:55 PMGreat app - simple and easy to use!
Cynthia Hiatt's Review of Amex
Reviewed on 8/6/18 3:45 AMA card I will always keep!
mrmusa's Review of Amex
Reviewed on 8/6/18 3:39 PMI just received my card and the system does not allow me to make payments. Very dissatisfied
Slotjd's Review of Amex
Reviewed on 8/6/18 12:41 AMI love Amex. The card feels right to use and also gives back to their customers. Always fun figuring out the website, more intuitively based.
Nate Penn State's Review of Amex
Reviewed on 8/6/18 12:08 PMSame as noted in title.
Pos74's Review of Amex
Reviewed on 8/6/18 12:07 PMThe app is wonderful. I conduct all transitions through the app!
Bepecito's Review of Amex
Reviewed on 8/6/18 11:42 PMI have been a member in perfect standing since 1966. That is over 50 years, yet never has your president or CEO who has probably changed several times, ever sent me a note to congratulate me for an outstanding membership with 52 years of on time payments. Maybe you should institute a free upgrade for such a long loyalty. I have not used the cards recently because, one, you are not keeping up with competitive rewards, as well my disappointment in you not recognizing my long loyalty, maybe you should have your leaders read this message. Joe Levi
KEVINLEE93's Review of Amex
Reviewed on 8/6/18 11:39 PMIt’s really not bad at all, I just feel as though when you have multiple cardholders, the charges should be separate or at least have the option to filter how it’s viewed... it’s such a hassle going back & forth trying to calculate charges per individual.
derrabelli's Review of Amex
Reviewed on 8/5/18 9:03 PMTravel booking or looking for options on the rewards website is terribly slow and very clunky
Madmimi's Review of Amex
Reviewed on 8/5/18 6:59 PMGreat ap. Really fast easy to use
scott 7638's Review of Amex
Reviewed on 8/5/18 6:14 AMSuch a well put together app. So incredibly easy to pay your bill and track expenses.
BoricuaTaino's Review of Amex
Reviewed on 8/5/18 4:30 PMMy interest charge on the cards are too high and I have an excellent payment record. Always pay on time and also have an outstanding credit report. I would use is more often but interest rate too high.
nufcmatt's Review of Amex
Reviewed on 8/5/18 4:14 AMGet Face ID sorted fast
ossiemotto's Review of Amex
Reviewed on 8/5/18 3:59 PMNo annual fees; excellent service; great incentives and promotions and excellent cash back program!!!
Spikekd's Review of Amex
Reviewed on 8/5/18 1:39 PMThe app allows easy visibility to balance and charges. Also very easy to make a payment or schedule the payment to be made.
Aliaalcaraz's Review of Amex
Reviewed on 8/4/18 8:38 PMSo far this has been an excellent option that i have made, my first credit card!! Excellent service and app 🤗
benc888's Review of Amex
Reviewed on 8/4/18 3:50 PMWould be 5 stars if it had same features as website, particularly ability to search transactions.
Joyous312's Review of Amex
Reviewed on 8/4/18 2:25 PMConvenient, timely.... I love how quickly it updates when I submit a payment.
verenjeno's Review of Amex
Reviewed on 8/4/18 1:10 PMRecomendaría a cualquiera para que adquiera esta tarjeta de credito
Salon Vega's Review of Amex
Reviewed on 8/4/18 12:42 PMBest App ever love it ❤️ customer service is always on point.
Tiffany465's Review of Amex
Reviewed on 8/4/18 12:23 PMEasy to use and Like notifications of payments received and charges pending.
RiverCity Technocrat's Review of Amex
Reviewed on 8/4/18 10:37 PMIt’s clear Amex invests in a top grade application development and QA effort. Thanks!
EJ cordova's Review of Amex
Reviewed on 8/31/18 9:35 PMHelps me keep track of expenses and payments great app
EmperorCeasar's Review of Amex
Reviewed on 8/31/18 6:14 AMIt would be great if card could be locked or frozen through smart phone.
Robert. C's Review of Amex
Reviewed on 8/31/18 6:01 PMI get real time feedback on my account, fingerprint access keeps my info secure and the functions are everything I could ever want.
Pen-V's Review of Amex
Reviewed on 8/31/18 5:35 AMEasy to navigate, easy to do transaction and live alert system. I love it
Instawalsh's Review of Amex
Reviewed on 8/31/18 5:08 PMLove the App. Everything about it!
SexiBwoi's Review of Amex
Reviewed on 8/31/18 4:57 AMI’m enjoying my Amex cards, both Blue Cash & Amex Biz Platinum cards are awesome! I’m proud to be a member and a holder of both. I would like to get the “Everyday” Card next. Please send me an invitation. I encourage everyone to apply for Amex cards!!
Jun Sosmena's Review of Amex
Reviewed on 8/31/18 4:48 PMThe agents are so nice and helpful, very accurate to answer my question. Keep us the good work
Dan Alvino's Review of Amex
Reviewed on 8/31/18 4:10 AMMy American Express card makes purchases of all kinds quite simple. I run my whole house through my account. My adult children are added members that find periodic use of same very helpful as well. On line service and live telephone service are extremely responsive and helpful. Partial payment options for major purchases without placing undue stress on a monthly budget. All around a great card.
sapo40's Review of Amex
Reviewed on 8/31/18 3:10 AMExcellent card and really easy for make payment s in app Mobil thanks for make easy.
american express 00000's Review of Amex
Reviewed on 8/31/18 3:00 AMYou need to set up text alerts every time the card is used .. just like capital one has ..
Monk SWey's Review of Amex
Reviewed on 8/31/18 2:55 PMIt’s conveniently difficult to gain useful information from this app. Make it better for the customer
Zulu0826's Review of Amex
Reviewed on 8/31/18 2:52 AMAmex is a great company and have a fantastic app. Highly rated for a first class company.
Eislas1985's Review of Amex
Reviewed on 8/31/18 1:43 PMThis app is amazing, everything you need is here.
mjrcp's Review of Amex
Reviewed on 8/31/18 12:58 PMIt does not allow me to make a payment although my card seems to have paid a client
Garnet castle123321's Review of Amex
Reviewed on 8/31/18 12:39 PMLove the service, Thank you.
adding expenses's Review of Amex
Reviewed on 8/31/18 12:16 PMIt doesn’t add your spending right away
Sukidoc's Review of Amex
Reviewed on 8/31/18 11:49 AMApp is fast and intuitive
citizen not consumer's Review of Amex
Reviewed on 8/31/18 11:31 AMAmerican Express offers the best customer service of any consumer financial company—by far. While others attempt to bolt on a veneer of service over standard greed driven operations, AmEx appears to be driven by customer-first principles at every turn. (Including the UX/UI of their app.)
Vinman396's Review of Amex
Reviewed on 8/31/18 10:23 PMI have been an American Express cardholder for almost two decades and having the App makes it much easier to monitor my transactions, make payments and be in control. Keep up the good work! Vinny
Wendyjmh's Review of Amex
Reviewed on 8/30/18 7:12 AMBest credit card I ever have and ever need!!!
lauren201812's Review of Amex
Reviewed on 8/30/18 7:08 PMI have been trying with this app for over a year. Every time I try to log-in, it won’t let me. It says my username and password are incorrect when they are not. I have tried everything to fix. I have reset both on my computer and then tried on the app and it still says it is wrong. It’s very inconvenient for me not to have access to my banking on a mobile device.
loyal to AMEX's Review of Amex
Reviewed on 8/30/18 6:46 PMI have been a member of AE for years even though I hate to pay the membership every year I’m a loyal member cuz when the time comes to dispute the charges they are always there to find for the truth. I have bought a car, paid for new windows in my house. I know that many company’s offered me cards with no fees but I feel secure having my Amex, as matter of fact I have three.
thmbsup2's Review of Amex
Reviewed on 8/30/18 6:23 PMLove the web site. Quick, easy to understand.
Space Mountain 25's Review of Amex
Reviewed on 8/30/18 5:49 PMAMX has great US Military Member support. Thanks for your support AMX.
bigmike0's Review of Amex
Reviewed on 8/30/18 5:08 PMbeen a month haven't updated it, fix the battery drain
T-Bone217's Review of Amex
Reviewed on 8/30/18 4:49 AMAMEX is awesome and so is their App
Cristina Pombo's Review of Amex
Reviewed on 8/30/18 4:09 PMFor some reason it is not working even though I enable it in settings
76davis5's Review of Amex
Reviewed on 8/30/18 3:47 PMI can’t say enough good things about Amex and the credit card services. Beyond my wildest expectations. They offer things you can’t see in paper that will help you out as a card holder.
searay39's Review of Amex
Reviewed on 8/30/18 3:27 AMI have been an Amex customer since 1992. The customer service and benefits are legendary. I am planning on opening a savings account with them at the 1.78% rate as I have plans to buy a second home in the next 8 months and my BOfA account pays a whopping .50
Casanovasinger's Review of Amex
Reviewed on 8/30/18 3:16 PMJust what I Needed , to control my account.
Vosng's Review of Amex
Reviewed on 8/30/18 2:54 AMBeing a AMEX card holder seems like a privilege! Excellent customer support!
mhoeff's Review of Amex
Reviewed on 8/30/18 2:19 PMI have called customer service only twice in an attempt to use my credit card points to book a hotel stay and in both instances was unable to do so because because the customer service representative did not know how to complete a booking. Most recently I called on August 27th trying to book a room at the Hilton for two nights in Rio de Janeiro and the service representative found no results for hotel options in Rio. The woman said she’d never had this happen before and explained she did not know if it was a system error or if it was because points could not be used to book a stay. Not only was the service representative very rude but she also proved highly useless and provided no alternative for using points during my travel in Rio. I have another travel credit card through Chase. In comparison, their customer service has always been able to assist with my questions and in booking hotels. And, the online sight for using points is far easier to navigate. For a card with a $550 annual fee, I’ve been highly disappointed with the AMEX customer experience. I do not intend to renew nor recommend this card to others.
Nannete TM's Review of Amex
Reviewed on 8/30/18 12:25 PMExcelente aplicación
ibelgod12's Review of Amex
Reviewed on 8/30/18 12:17 PMI really like this app it’s easy to look up my account right on my finger tips, easy access. I am very satisfied with it thank you American Express.
bad american express's Review of Amex
Reviewed on 8/30/18 12:09 PMLounges are poor all over, in dfw have construction in progress but instead of setting up an arrangement with a proper company you use priority pass which has a temporary shack setup serving food a starving dog would eat. Also your lies about pre released tickets are insane, hours to wait on a phone only to be told nothing left. I would not recommend you and would actively say to not use you
Debbie Dragom's Review of Amex
Reviewed on 8/30/18 10:28 AMMore places are accepting AMEX - This makes my life easier because I only have to only pay ONE credit card bill per month
Annie & Kitty's Review of Amex
Reviewed on 8/3/18 9:45 PMThe ease to which you are able to be current with information is a great help
J.D. Martin's Review of Amex
Reviewed on 8/3/18 7:46 PMThe best looking credit card I’ve had and functional app.
bluepunx's Review of Amex
Reviewed on 8/3/18 6:43 PMThis is a great company with great all American services. They strive for to be above the rest and meet expectations.
Pb Lead's Review of Amex
Reviewed on 8/3/18 6:07 PMThis app is well designed to quickly get you to bill payments, offers or benefits. Wish all apps were this easy!
Dulce Princeza's Review of Amex
Reviewed on 8/3/18 4:36 PMSometimes when I open the app. It says “try again” and even if I refresh the app. It gives me the same error and doesn’t let me log in. I’ve also tried deleting the app and redownloading it
D72489's Review of Amex
Reviewed on 8/3/18 3:29 AMLove the card and benefits, just hate that it’s not accepted everywhere.
rosy quin's Review of Amex
Reviewed on 8/3/18 3:28 AMThe best!
FGPME's Review of Amex
Reviewed on 8/3/18 3:16 AMSince the latest update, I can no longer open the app with my fingerprint. Not a huge deal but old way was easier. Overall, app works great and is easy to navigate and read.
What did we do before apps??'s Review of Amex
Reviewed on 8/3/18 2:49 AMThe easiest to maneuver through, filled with information. Just love this app!!!
Quiabodied's Review of Amex
Reviewed on 8/3/18 1:41 PMThe balance due is different from what customer service can see, so you don’t know what to pay for the amount due
Whatcanyasay's Review of Amex
Reviewed on 8/3/18 1:35 AMHow on earth does this app have 5 stars? To start, I can’t even find the balance on my credit card until I choose to make a payment and can see that one of the options is to make a payment in the amount of my outstanding balance. Next, I know I’ve earned rewards that I can redeem as a statement credit, but they are nowhere to be found on the app. Another thing, American Express doesn’t link online accounts when there are multiple card holders on an account. These are only a few things lacking from American Express...basic things that every other credit card company already offers/does. Once I finish taking advantage of my introductory offer, I will use this company no more.
Lida Behnam's Review of Amex
Reviewed on 8/3/18 12:03 AMAmerican Express is ultimately one of the superior credit card to have. All the staff are extremely professional and courteous. Nothing can beat the American Express. When you call the customer service 99% of the time you expect to speak to someone extremely knowledgeable and professional.
orgwalker's Review of Amex
Reviewed on 8/3/18 10:54 AMA really great app.
Cknxkxjxj's Review of Amex
Reviewed on 8/29/18 6:55 PMGreat card! Great service! Great rewards! I love my Amex and I’m just getting started
telerad929's Review of Amex
Reviewed on 8/29/18 6:22 AMWith Apple Face ID, this is the way an app is supposed to function. My charges are in pending status right away. Once set up, paying the bill is effortless. My only complaint is that it is not difficult to look at your Membership Rewards and redeem rewards through the app.
SheWulff's Review of Amex
Reviewed on 8/29/18 4:43 PMEasy app to navigate. Never a hiccup. I use the app all the time. Making payments, checking activity, updates etc. Makes business and day-to-day easy. I also love how quickly a payment posts!!
kiddygamu's Review of Amex
Reviewed on 8/29/18 3:12 PMThis aap made very easy life. Anytime anywhere quick access. Just you need phone to access your All data with perfect security.
Ilksmith's Review of Amex
Reviewed on 8/29/18 3:01 AMI love this app. It easy to use plus I can manage my blue and my platinum account.
$$CF's Review of Amex
Reviewed on 8/29/18 2:25 AMSo easy, no complicated issues ,quick and precise services
r209164's Review of Amex
Reviewed on 8/29/18 2:05 AMAmerican Express is a great card and accepted so many places now. I am very happy to have it and when I call in employees are very friendly and knowledgeable sincerely Claude Michael LeBlanc
Well Focused's Review of Amex
Reviewed on 8/29/18 1:16 PMAmerican Express has given me the best customer service of any credit card company I’ve ever used. Their app is well-designed, intuitive and easy to use. If there is an issue of any kind, with the app or otherwise, they provide outstanding and timely customer service support.
Richard crawfish's Review of Amex
Reviewed on 8/29/18 12:28 PMBeing a gold card member since 1969, I have learned that this is the only card one needs. Pay your card off monthly, and you’ll never have troubles, but will have great credit scores. American express for life!
26333333's Review of Amex
Reviewed on 8/29/18 12:28 PMIrritating to log in. FaceID doesn’t kick in and no auto fill of passwords.
vega l's Review of Amex
Reviewed on 8/29/18 11:37 PMSimple app for people to use
Nick C B's Review of Amex
Reviewed on 8/29/18 11:06 AMAlways professional and service oriented. Great application and very easy to use. Thank you
Jimbojev1's Review of Amex
Reviewed on 8/28/18 8:51 AMMy card provides access to many websites. Thanks My Amex card is a great addition to my ability to do many things. Ya got a good thing going. Don’t mess it up!!!
Trevorjbs's Review of Amex
Reviewed on 8/28/18 8:04 PMHonestly I love the AmEx app. I use it to effortlessly pay all my bills, and it’s got a great and easy-to-use interface. I wish it were a *little* bit more obvious how to call for customer service when I have an issue, but overall, huge fan.
JohnMPX's Review of Amex
Reviewed on 8/28/18 6:28 AMLa calidad y la facilidad de utilizar el app. Great app.
HalArl's Review of Amex
Reviewed on 8/28/18 1:40 AMVery agreeable website.
Rob & Sue's Review of Amex
Reviewed on 8/27/18 9:16 PMQuick to pay off balance. Easy access to multiple accounts! Very helpful and efficient.
Ram008's Review of Amex
Reviewed on 8/27/18 9:05 AMThanks American Express
Vivo 3's Review of Amex
Reviewed on 8/27/18 6:58 PMSo far so good, it’s nice to be able to monitor card use. I am pleased with how easy it is to use and make payments.
Davide0's Review of Amex
Reviewed on 8/27/18 4:19 PMCan’t get a current statement that can be used for mortgage application etc. Should be able to get a “statement format” for current balance.
garyd556g's Review of Amex
Reviewed on 8/27/18 2:18 PMAll of my Amex cards info are at my fingertips one app does it all. Clear concise one card after the other! Exactly what I need.. Love the format how they have the cards stacked so you can see all of each cards info!!! Love it!!!
Ldv541320!'s Review of Amex
Reviewed on 8/27/18 2:15 AMMy husband bought several items for his truck and he used my Amex so we could get sky miles. The 3rd transaction was denied and I immediately got a notification about a fraud alert and a text message asking if I tried purchasing the item. I confirmed that it was me, my husband resubmitted the payment and everything went through! I have it set up so I get immediate notifications with every transaction too. As someone who has had stolen credit card info in the past - I love the security Amex offers!
EcuaSuperman's Review of Amex
Reviewed on 8/27/18 1:47 PMLove it it easy to use and I love how they keep updating and the features are really easy to use IG:Ecuasuperman
jiggadoe's Review of Amex
Reviewed on 8/27/18 1:26 PMI use it everywhere!!! And I love the high credit limits. Blue cash EVERYDAY!!!!
Tina214's Review of Amex
Reviewed on 8/27/18 12:54 AMLove this app! User friendly
Efasteddie's Review of Amex
Reviewed on 8/27/18 11:46 AMNo when does customer service like American Express. I was just in Lowe’s I haven’t been purchasing major things I need to purchase something major and they did a fraud alert just to make sure somebody wasn’t using my card. I really appreciate them taking the time out to do this. Very satisfied and loyal customer edward
Papo stu's Review of Amex
Reviewed on 8/27/18 10:46 PMEverything is ok
slime_ON.eah's Review of Amex
Reviewed on 8/26/18 9:35 PMI’m not sure why, but unlike other cards, I can pay at the end of every week & for an amount of my choosing..... I’m going on two weeks now of trying to make a payment - of any kind!! & eventhough I have a balance, Amex will not let me pay on my balance..
Aldo in LA, CA's Review of Amex
Reviewed on 8/26/18 9:03 PMNo praise is typically given when people or companies do the right thing. No complaints about well run AMEX.
Rapid Robery's Review of Amex
Reviewed on 8/26/18 7:54 PMI throughly enjoy me AE App. I sign in with f***** ID on my iPhone X and review my account regularly. I love the push messages when charges are made on my account. Recently I had a fraudulent charge made on my account and I immediately was notified. While standing in a check out line in a grocery, I declined the charge, cancelled my card, and ordered a new card.I’ve had my card for 40 years and the services keep improving.
geepers_w's Review of Amex
Reviewed on 8/26/18 7:53 PMI shop with confidence and convenience with my card
Luxor57's Review of Amex
Reviewed on 8/26/18 7:16 PMIt is no wonder that the company with such great customer service has such a user friendly app.
Henry. C'S's Review of Amex
Reviewed on 8/26/18 11:31 PMAmerican Express has been an excellent service to have with outstanding customer service and numerous services to choose from.
Bato-guitar's Review of Amex
Reviewed on 8/26/18 10:58 PMI love my American xpress 🎼🎸
ferocious tenderpie's Review of Amex
Reviewed on 8/25/18 9:25 PMThe app is pretty basic as to what you can do when you compare it to most Major US bank card carriers like BofA, Citi, and Discover. Most of the functionalities that are native to the app are statement/transaction viewing, payments, and redemption of points for charges (not gift cards or travel). However in terms of anything else, it takes you to a safari website of American Express within the app which has been modified for a cell phone screen. The app feels like a patched up mobile version of the desktop website with lots of loose ends. I’d expect this user interface experience in 2008, not 2018 especially when I’m paying $550 a year for my platinum card.
Tammy-Loralee's Review of Amex
Reviewed on 8/25/18 9:17 PMAll my years with AMERICAN Express I recommend to everyone. Best costumer service ever !!!!
fjaofhdjsbxisn's Review of Amex
Reviewed on 8/25/18 6:36 PMApp is more difficult than before. Really hard to find platinum number to call for concierge services
keenejfkruehwha's Review of Amex
Reviewed on 8/25/18 4:52 PMVery easy to navigate through!!
Global Shield's Review of Amex
Reviewed on 8/25/18 4:13 PMAwesome
A. A. Phillips's Review of Amex
Reviewed on 8/25/18 3:44 PMEnjoy the account alerts and notification features. Payment processing is amongst the top.
luckyluje's Review of Amex
Reviewed on 8/25/18 1:19 PMNot only is this super convenient to be able to check the status of my accounts, but it keeps me on time with payment which is something i always want to be. This app has really come in handy while traveling. I wouldn’t do without it
CombatVet-Accountant's Review of Amex
Reviewed on 8/25/18 12:52 PMWorks great to pay my business debt balance with the quickness on my phone
this is extremely stupid's Review of Amex
Reviewed on 8/25/18 12:36 AMI made a very large purchase and it did not give me the option to pay it off in one payment. I had to contact American Express to make my 1 payment.
Codini10's Review of Amex
Reviewed on 8/24/18 9:29 PMFind a Lounge feature is 👌
emilaus's Review of Amex
Reviewed on 8/24/18 8:23 PMThe best easy to use app. Wish I could see my savings account as well.
knm29's Review of Amex
Reviewed on 8/24/18 6:33 PMGreat app, very useful could be better if you could find what you’re looking for quicker with a search bar option.
happyhubby1's Review of Amex
Reviewed on 8/24/18 6:05 PMNot allowing touch ID, but touch ID is on? :-(
paulyogi5's Review of Amex
Reviewed on 8/24/18 4:51 PMLove my gold
US frequent user's Review of Amex
Reviewed on 8/24/18 2:36 AMTransactions don’t show the total incremental balance
ULYSSES OIJDM's Review of Amex
Reviewed on 8/24/18 1:38 AMShould have gotten an American Express card years ago! The best benefits, rewards and customer service!
Zombie slayer :0)'s Review of Amex
Reviewed on 8/24/18 10:48 PMI use the app faithfully every day checking on my account. Even if I have to contact AMEX they are always a pleasure to work with. I have been a member since I was a young adult and don’t see myself leaving any time soon. Thank you for all you do AMEX and AMEX staff.
kromekote4020's Review of Amex
Reviewed on 8/23/18 7:09 PMIs the best, easy to manage your account.
NikaGav's Review of Amex
Reviewed on 8/23/18 6:22 AMNo charges, no overdraft, no problem never!
gjdhej's Review of Amex
Reviewed on 8/23/18 4:27 PMLet’s you do everything you need to keep your account up to date in one place! Alerts are amazing, let’s me know what exactly is being charged from vendors before I leave the store.
Jampii_jp's Review of Amex
Reviewed on 8/23/18 2:34 PMThere are at times that the balance on my AMEX cards are incorrect. I always have to call to get an exact idea of how much is due. Not to fond of it.
Speedbump111's Review of Amex
Reviewed on 8/23/18 1:21 AMThanks Apple very easy to use
Aycath's Review of Amex
Reviewed on 8/23/18 1:13 PMAmazing!!!
ICYSLOTH 76's Review of Amex
Reviewed on 8/23/18 12:59 PMI am very happy !!! My first amex card . I luv it
CrystalY18's Review of Amex
Reviewed on 8/23/18 12:29 PMI absolutely love this app. I was eating at a restaurant one evening and after the waiter took my card and bill I noticed that my card was used to pay for my meal and someone else’s as well. Because of this app instantly notifying of the transactions I was able to alert the manager right away. This app is life!!
pheobsie's Review of Amex
Reviewed on 8/23/18 12:13 AMThanks for keeping me in check
915159's Review of Amex
Reviewed on 8/23/18 11:22 PMThere is not another company I do business with that is Better than AmEx at taking care of their customers. Thank You AmEx Team
helloirving's Review of Amex
Reviewed on 8/23/18 10:54 AMVery easy to use i like it
parkem's Review of Amex
Reviewed on 8/22/18 9:48 AMI love the convenience of using my AMEX app. I love the “pay it” option that allows you to make payments on individual purchases after they post. I suggest adding a “pay it” option along with the “plan it” option for the medium to larger purchases, so that individuals who want to “pay it” can do so. Also, can you please remove the 5 payments per day limit?!?! If these 2 things can happen, I will give this app 5 ⭐️’s. I use the Amex app everyday. It’s one of my favorite apps. Easy and convenient.
CrimsonLB42's Review of Amex
Reviewed on 8/22/18 5:19 PMThe current version won’t allow authentication unless you’re connect to WiFi. It’s a mobile app, seriously?
Babybuoy's Review of Amex
Reviewed on 8/22/18 4:53 PMThis is amazing, love it!
Lyndon978's Review of Amex
Reviewed on 8/22/18 3:07 PMStay away from credit card and stay out of debts
SamRecon's Review of Amex
Reviewed on 8/22/18 2:23 AMGreat customer service and awesome rewards! You can not beat the generous points earned
geekbychoice's Review of Amex
Reviewed on 8/22/18 1:04 PMIt takes 3 days to post a payment? Really? And your app updates transactions at the speed of a turtle.
SeanH1999's Review of Amex
Reviewed on 8/22/18 12:28 AMI personally preferred the old American Express app for my Apple IPad!
The TCWW Ushers Realtor's Review of Amex
Reviewed on 8/22/18 12:24 AMI love my AMEX! I’ve been a loyal client for 27 years. Wish more merchants accepted the card. AMEX gives me freedom!
MikeGGuitars's Review of Amex
Reviewed on 8/22/18 11:49 AMAs soon as there is any issue, even if it is a disputed item these people take aggressive action against you and have zero tolerance. Totally ruthless
dlee719's Review of Amex
Reviewed on 8/21/18 7:02 PMLove app but total balance doesn’t match expenses shown. Never know exactly what is owed.
thervman1's Review of Amex
Reviewed on 8/21/18 1:44 PMThe app works as it should. Easy to navigate. Great job.
condolulu's Review of Amex
Reviewed on 8/21/18 12:54 PMGreat app ! I have been an American Express customer since 1996. All your transactions for both am ex cards in one place. Easy to maneuver- everything you expect from Am/Exp
Unruly Pain's Review of Amex
Reviewed on 8/21/18 12:37 AMYour app can’t seem to decide if it’s actually a mobile app or a clunky website. Had my card 3 years now and these “rewards” points seem to be mythical creatures; quite elusive and possibly never going to be worth the hassle. Also, I intentionally purchased my tickets to fly Air France and got automatically kicked over to a Delta flight for the points....without my knowledge. Huge surprise at the airport, and a miserable disappointment too. Thanks for ruining my flight for the mythical points I’ll never be able to cash in. Hopefully my kids can use them to cremate me after I’m gone, there might be enuf by then to cover that.
nick g bahou's Review of Amex
Reviewed on 8/21/18 11:32 AMI have been an Amex card holder since 1981,it was my first credit card I have and the favorite one
Mrs. Hongry's Review of Amex
Reviewed on 8/21/18 10:58 PMVery clear and easy to utilize!
ChrisS19123's Review of Amex
Reviewed on 8/20/18 9:59 PMI’ve been thoroughly impressed by my customer service experience with Amex! Anytime I’ve had an issue with a vendor Amex has had my back and always does everything in their power to support me in disputes. When I’ve had my cards compromised I’ve almost always gotten replacements within 24 hours. I am happy to always use my Amex cards whether I’m at home or on the road!
Krt07roar's Review of Amex
Reviewed on 8/20/18 7:44 PMI really like the ease of using the app and making payments. I like the new feature to pay charges directly. However, on larger charges greater than $100 you only have the option to set up a plan and not pay balance in full. I would like to see them add both options. The app is very easy to use!
barbphil's Review of Amex
Reviewed on 8/20/18 4:36 PMI love the product insurance & fraud protection. Amex has noticed to fraudulent charges days before I did and were persistent in reaching me. The customer representatives are ready to assist once they understand the issue. I feel like I’m an important person to Amex.
mmclei's Review of Amex
Reviewed on 8/2/18 9:30 PMi'm more than happy with the service!
BigDMom1's Review of Amex
Reviewed on 8/2/18 8:48 PMAmex’s service is easy, supportive and no fuss. That’s all I want.
Wekwamupondi's Review of Amex
Reviewed on 8/2/18 7:40 PMSo much easy to use -very user friendly
ragin cajunla's Review of Amex
Reviewed on 8/2/18 5:47 PMI have relied on AMEX for many years and recommend everyone to get this card
Lillian Waite's Review of Amex
Reviewed on 8/2/18 5:42 PMI have had American Express for a long time. The reason I like it is because if anything happens with charges they dispute it themselves. I my merchandise is guaranteed also.
hdkdyijbcsw's Review of Amex
Reviewed on 8/2/18 4:49 PMVery bad
the amazing dale's Review of Amex
Reviewed on 8/2/18 2:38 PMThe alerts are amazing. And the snapshot features keep me up to date on what’s going on in my account
Kentucky girl 02's Review of Amex
Reviewed on 8/2/18 2:06 PMDoes not give a description of what was purchased.
rstew1311's Review of Amex
Reviewed on 8/2/18 1:49 AMDoes not give you balance, interest rate or anything useful other than payments or how to spend more money
mo Hossein's Review of Amex
Reviewed on 8/2/18 1:40 AMI needed my 2017 statement but it was unavailable in my account.
Ron&Kia's Review of Amex
Reviewed on 8/2/18 11:57 PMGreat service anytime
vitony264's Review of Amex
Reviewed on 8/2/18 11:27 PMNot ease to see points
A9427's Review of Amex
Reviewed on 8/2/18 11:20 PMVery limited on account management options.
rajesh aryal's Review of Amex
Reviewed on 8/2/18 10:59 PMEasy use and accepted worldwide
Cbater007's Review of Amex
Reviewed on 8/2/18 10:55 PMPlease add f***** recognition to the app. You had the fingerprint why not the next newest thing? Other financial institutions had updated their app
B.Pal's Review of Amex
Reviewed on 8/19/18 6:14 PMWell designed app and I have no improvements to suggest right now. Keep doing what you are doing!
TheBlackBishop's Review of Amex
Reviewed on 8/19/18 2:34 AMI’m writing this so people can be aware of the AMEX interest system and rates. It’s a good card don’t get me wrong and you get good limits but Always pay your balance in FULL. The APR is ridiculously high (about 26%) and they charge you more than once on the same money owed in what they call a ‘TRAILING INTEREST’. I owed about $4700 and was charged $157 total interest for the month. I paid my balance in full and reused the up to $428 and I was charged another $40 for the month which is about $30 more. They said it’s a trailing interest from my previous balance which was already paid and this is a totally unfair practice. It’s still a good card to have but make sure you pay your balance in full before your cycle ends to avoid being charged interest multiple times.
TuPiace's Review of Amex
Reviewed on 8/19/18 2:30 PMWhy would I be charged days later after I already paid the balance?
Willie712's Review of Amex
Reviewed on 8/19/18 12:28 PMMuy buena
DiamondGCoupe's Review of Amex
Reviewed on 8/19/18 11:07 PMBring back option to remove unwanted deals/offers from cards.!!
amya$'s Review of Amex
Reviewed on 8/19/18 10:00 PMclean & simple to use 10/10
minmesa's Review of Amex
Reviewed on 8/18/18 8:16 PMLove this app — it’s excellence matches the services overall from AmEx!
Mr MaJiK700's Review of Amex
Reviewed on 8/18/18 5:55 PMBeen a customer for 30+ years. We have received great customer service from Amex over the years. The app is sufficient for all our needs and we rely on it heavily over the course of each month to check balances and make sure everything is in line.
Beshoy Bahr's Review of Amex
Reviewed on 8/18/18 5:48 PMGreat.
Ujgfrnb's Review of Amex
Reviewed on 8/18/18 4:06 AMNever shows the due date of payments
msh1984's Review of Amex
Reviewed on 8/18/18 2:50 PMNeeds better iOS Keychain support at username and password entry. Currently Keychain only works if “Remember username” is turned off. The app should also support Touch ID and 1Password.
skiddey's Review of Amex
Reviewed on 8/18/18 2:47 AMI have been the typical credit card user for over 40 years! I used to use bank credit cards that have No customer service or no common elements for their app This bank so far is so so amazing! I have been telling everyone about it I know that you not totally affiliated with The Amex savings bank however they have the BEST savings rates for online and the best service also! Thank you sooo much
J-Platinum's Review of Amex
Reviewed on 8/18/18 2:30 AMThe best.
BiJw's Review of Amex
Reviewed on 8/18/18 1:26 PMNo annual fees
kdnfla's Review of Amex
Reviewed on 8/18/18 12:49 AMWish I could cash in rewards right from the app. If I can, wish I knew how!
Ptamigon2's Review of Amex
Reviewed on 8/17/18 9:54 PMGood credit, Amex is the Credit card
zim hamiti's Review of Amex
Reviewed on 8/17/18 8:22 PMI love my card, best part how fast payments post.
MetalTooth's Review of Amex
Reviewed on 8/17/18 7:47 PMSo much love
mrs canty's Review of Amex
Reviewed on 8/17/18 7:22 PMThe best card hands down I been with Amex for 4 years and never had any issues
lolonickel12's Review of Amex
Reviewed on 8/17/18 2:46 AMLove the AMEX App, it’s the best!
My Satisfaction with AMEX's Review of Amex
Reviewed on 8/17/18 2:23 PMI’m completely satisfied with the care, professionalism and excellent customer service I receive from America Express
MichaelMissThe90s's Review of Amex
Reviewed on 8/17/18 2:04 AMI have alot of CC banking apps this is the best, very simple to use
bayamonpr's Review of Amex
Reviewed on 8/17/18 12:34 PMAwesome!!
iDenns's Review of Amex
Reviewed on 8/17/18 12:12 PMNon of these apps have been easy to see what has been spent and when.
krisforkarma's Review of Amex
Reviewed on 8/17/18 12:10 AMWe are California fire victims and American Express have been total live savers! State Farm are not like good neighbors and American Express helped us hire the people and get materials to get back in our home after a year and three months of being without our home! Amex are our Hero’s! We will never leave home without it and customers for generations to come! With kindest thoughts, Kris Carmichael
Usanelson's Review of Amex
Reviewed on 8/17/18 11:31 PMAmerican Express translates into the friend of the small business.
Mi mejor oportunidad Amex's Review of Amex
Reviewed on 8/17/18 11:29 PMLa tarjeta de las oportunidades y recompensas
Will.329's Review of Amex
Reviewed on 8/17/18 10:26 AMThis App notifies you about everything that happens on your account. Along with great offers.
AM Media's Review of Amex
Reviewed on 8/17/18 10:11 PMAfter several weeks using the app I think is great, lots of info and lots of control and services great choices
bettyboop1952's Review of Amex
Reviewed on 8/16/18 8:34 PMA great company that works with you and wonderful customer service
Mystique1224's Review of Amex
Reviewed on 8/16/18 4:51 PMAmex thank you for making everything so easy in this app! I don’t think I have ever enjoyed a credit card app so much. Everything is so clear and helps to make everything so simple!!
Amufbxjcjdjdksls's Review of Amex
Reviewed on 8/16/18 12:10 PMMy offers when I got ALL the Amex cards and benefits go away one by one: Delta status, first class companion tickets, etc. What a ripoff....
kescobar29's Review of Amex
Reviewed on 8/16/18 11:31 PMI gave my daughter my card and have been using my card for the last three days and right away they alert me about the charges she’s been doing.
AMEX Customer since 2001's Review of Amex
Reviewed on 8/15/18 7:18 PMShould have options for AMEX Travel booking using points on Mobile App like in desktop version.
I8URMOM1234's Review of Amex
Reviewed on 8/15/18 7:10 PMI am one who is always conscious about my charges and balance. It is always at my fingertips with this app.
shananigans's Review of Amex
Reviewed on 8/15/18 6:20 PMFor two days now I’ve been trying to message with support. I get one message in, they respond, then the system doesn’t allow me to send another message. Keeps saying it can’t respond.
fecamel1623's Review of Amex
Reviewed on 8/15/18 3:04 PMIs the best!!!!!!
062Hay0810's Review of Amex
Reviewed on 8/15/18 11:59 AMI love this card and the online access I have! It makes it very easy to make payments and keep up with everything!
SFQueeni's Review of Amex
Reviewed on 8/15/18 11:27 PMAmex Rep Kia did a hard inquiry on my credit report Aug. 3rd, when I declined the application process because I’m already a platinum card member. I only wanted an additional card added to my existing acct in which I didn’t receive as of yet from Aug. 3rd call. I will fax in proof tomorrow as I was given a fax number and ref number to write in upper right hand corner.
Big Fan in Texas's Review of Amex
Reviewed on 8/14/18 6:11 AMClean interface.Works perfectly as you would expect from American Express.
Shellee01's Review of Amex
Reviewed on 8/14/18 6:05 PMI don't like the fact that because I had insufficient funds when I made a payment you keep trying to take the money and charging me $27 each time you do it!! Once I realize the payment didn't go through, I made the payment again, and you also came back in from the first time and took the payment again. Al together, $158 was gone from my account over a $50 payment. I don't like that my Apr is at 24%, I have quit a few major credit cards and none at 24%!! Im paying this card off and closing it. $20 a month in fees is not worth it!!!!
SBoveja's Review of Amex
Reviewed on 8/14/18 2:01 PMHilton Honors American Express is a great Credit Cards and rewards a lot better than other cards.
be.o.be's Review of Amex
Reviewed on 8/14/18 1:03 AMThis app is very simple to use and gives me all the information I need to do my online banking.
rmozdiez's Review of Amex
Reviewed on 8/14/18 11:59 PMDropped my credit limit to half while on family vacation ! No warning just dropped it !!! Only card we brought 😡
Skywalker_1979's Review of Amex
Reviewed on 8/14/18 10:28 PMBad service for reducing my card limit
Saad 530's Review of Amex
Reviewed on 8/13/18 6:20 PMTop credit card company I ever used
Sell or buy try to be nice's Review of Amex
Reviewed on 8/13/18 4:16 PMMostly good depends on card I can choose to what I want look . but doesn’t show due date that’s negative part .
colombiangohan13's Review of Amex
Reviewed on 8/13/18 1:38 PMVery convenient. Fast paced and colorful
pisitive66's Review of Amex
Reviewed on 8/13/18 11:44 AMSo far I have enjoyed the experience that I had with all of the online tabs it’s very informative and easy to use. The feature allows you to pay your bills look at the history and organize your purchase. I’m looking forward to doing more business with Amex on my business accounts. Thank you AMEX
moejoedans's Review of Amex
Reviewed on 8/12/18 9:17 PMBest card for my business .. Best customer service ever .. thanks Amex .. ❤️
Edwamad04's Review of Amex
Reviewed on 8/12/18 6:02 AMAbsolutely the BEST card in my wallet... 💯😁
stope the nickname thing's Review of Amex
Reviewed on 8/12/18 4:04 PMI want to see real time points and not wait until end of statement cycle- I want to be able to transfer my point between card Hilton honors and platinum. I would also like a way to earn rewards point beyond referrals in bulk beyond spending
Scott Harper's Review of Amex
Reviewed on 8/12/18 12:26 PMThe app is fairly well done but things like messaging with help/concierge are constantly down saying the Amex system isn’t reposnding
1Barry's Review of Amex
Reviewed on 8/11/18 6:56 PMAmex app works all the time. Good variety of account management options and payment features, access card benefits, rewards points, mobile gift card, offers, FICO score, and more. I use it all the time, it’s quick and reliable. Have not had any problems. I like it when something works the way it was designed.
FRANKXVR's Review of Amex
Reviewed on 8/11/18 5:43 PMI just love it 😍😍😍😍
mhgh5977's Review of Amex
Reviewed on 8/11/18 4:10 AMIt’s great. I love it.
Aiwen's Review of Amex
Reviewed on 8/11/18 3:55 PMProbably the best mobile app for banking. Very pleased! So easy and convenient to use. Will keep you updated about everything you need to know about your account.
jerryflicek's Review of Amex
Reviewed on 8/11/18 1:34 AMAmerican Express Travel is the worst service I have ever had. I got the Platinum card for travel and regret it. Been on hold today for a total of over 4 hours. I will from now on go back to using my Chase Sapphire card for travel as their service has always been top notch. Heck I even went on Amex app and opened the help, which claims someone will be with you within one minute. Never got a response.
Travel Ric 25's Review of Amex
Reviewed on 8/10/18 6:19 PMThe app works for most everything you need, with the exception of managing and booking your AMEX travel.
Crotch rot's Review of Amex
Reviewed on 8/10/18 2:56 PMIt shouldn’t take 24-48 hours for monthly credit limit to be refreshed! It should be available instantly after statement closing date when account is current! This delay is making me not be able to goto a dr apt today and they are closed tomorrow so now I have to go 4 days with no medication! Customer service is no help! Horrible to have to go through this
dleesjc's Review of Amex
Reviewed on 8/10/18 2:00 PMTruly disappointed in Amex removing the option for the consumer to manually schedule their own payment date in the app. Payments made with the app default to the date in which you try to make a payment. I was told by technical support that they changed the code because the platform had problems and the mobile app was a smaller platform than the online version. But why is “Plan it” still on option on the app? Oh because Amex takes a fee from you to schedule a payment in the future.
MA Khalee's Review of Amex
Reviewed on 8/10/18 12:59 AMI wish you would show the history of membership rewards and the summary as the transactions occur.
syllsoo's Review of Amex
Reviewed on 8/10/18 12:40 PMGood Jop helpful and professional thanks
Kkreyol's Review of Amex
Reviewed on 8/10/18 12:20 AMI think to better use the app, the payment date should be put on the app & a reminder that the deadline to pay is approaching. Also, the full amount should be clearly stated
Tech Life USA's Review of Amex
Reviewed on 8/10/18 12:03 PMMost of AMEX CARD IS GREAT. Very responsible customer service. Amex can understand what kind of card fit for you.
Lonniey biatch's Review of Amex
Reviewed on 8/10/18 11:38 PMLet’s me stay in touch with everything going on in my account.
Sebastian Ventimiglia's Review of Amex
Reviewed on 8/1/18 9:58 PMThis card is a pleasure to use. Customer service is prompt, exceptional, and extremely professional.
2b5d's Review of Amex
Reviewed on 8/1/18 8:52 PMExcellent ap
corporate card holder's Review of Amex
Reviewed on 8/1/18 8:50 PMAbsolutely terrible customer service and automated phone system services !!!
pwdorno's Review of Amex
Reviewed on 8/1/18 5:32 PMAble to handle 2 cards under one mobile app. Saves time all around.
Zeppelin567's Review of Amex
Reviewed on 8/1/18 5:10 PMCan’t look at my point through app, or at least have no idea how.
qwerix sh's Review of Amex
Reviewed on 8/1/18 4:05 AMI wish you added up the balances per card member during the cycle on the app. It is very annoying that you don’t. Plus it is hard to adjust limits on the app also.
Es86's Review of Amex
Reviewed on 8/1/18 3:53 AMIt's a great app. I would like to be able to view statements on landscape.
balajihm's Review of Amex
Reviewed on 8/1/18 3:13 PMApp works well. No issues in existing feature. Would be good if we can have auto sign in using finger prints scan.
Aflalusa's Review of Amex
Reviewed on 8/1/18 1:35 AMVery nicely layout the apps, easy to use!
binsina's Review of Amex
Reviewed on 8/1/18 11:57 AMThe developers did a good job on the layout and having the pay button- but I don’t know if they did this on purpose or they just do not know how to do it but once you use the pay it button- that button should be disabled, turn a different color, or the text should say “paid” so that a user can quickly know which item was paid- right now you can pay a item and then go back and pay it again- and not know what was paid unless you scroll through a long list of transactions and do a Talley on an excel sheet and then see what was paid and what was not- please fix this
Calkidizmine's Review of Amex
Reviewed on 7/9/18 6:21 PMI created an account snd logged in, but when I tried to set up touch log in, it didn’t recognize my password. I though maybe it was my mistake so i logged out n tried to log in again and was rejected, so I created a new password n once again whenever I log out it doesn’t recognize my password, i did this 4 times and every single time it failed to recognize my password if I logged out and tried to log back in.
zygy123456789$'s Review of Amex
Reviewed on 7/9/18 5:34 PMWaited for customer service representative 40 min!!
Xucuse's Review of Amex
Reviewed on 7/9/18 4:53 PMEase of use and always supported by professional people! Thank you AMEX
gabeluna25's Review of Amex
Reviewed on 7/9/18 4:47 PMI wish I could challenge charges on-line. Time is limited and hard to make to call in.
MJFYB_mrc's Review of Amex
Reviewed on 7/9/18 4:27 PMWorst company I’ve ever dealt with. I’m disappointed in how I’m treated every time I use this app or talk to a rep.
Meir B's Review of Amex
Reviewed on 7/9/18 3:57 AMVery good app
amexuser12's Review of Amex
Reviewed on 7/9/18 3:47 PMBefore I used to be able to login to the app with my fingerprint but I can’t anymore.. why?!?!?!!? It was really convenient! Thanks
Jolaine Greaux's Review of Amex
Reviewed on 7/9/18 3:36 AMAwesome card and American Express always takes care of me. Thank you. JG
Ronald Nano's Review of Amex
Reviewed on 7/9/18 2:15 PMVery easy to use, I love it!
Lord_felton's Review of Amex
Reviewed on 7/9/18 1:37 AMI just received my new card and I am very excited! The app is very detailed and contains a lot of information pertaining to your account. I am very impressed with how they value your security, as well how to get the maximum usage of your card. However, learning all the benefits can be a little overwhelming. There are so many programs! This is a good thing so be patient!
Miles Mellow's Review of Amex
Reviewed on 7/9/18 12:18 PMThe very best card to have As you always say “ Don’t leave home with out it “ A member almost 30 years
Olivergnd's Review of Amex
Reviewed on 7/9/18 11:03 AMI love the security and peace of mind knowing that I’m only a telephone call away from any assistance if needed
Giancarlobc's Review of Amex
Reviewed on 7/9/18 10:27 PMLove the look and feel, as well as the functionality of this app!!! AmEx did a great job putting together this product for their card members.
Austexred's Review of Amex
Reviewed on 7/9/18 10:24 AMUPDATED- Thanks for fixing landscape view and more... Original Review I’ve deleted app from iPad and now using web access again. I’ve been through numerous app “improvements” and this is the worst of all. I normally don’t write reviews and when I do they are usually raves for something great. I expect better from AMEX.
Vishal Bharadwaj's Review of Amex
Reviewed on 7/8/18 8:33 PMApp. Is easy and simple to understand.....it’s awesome!!!
MW The Cube's Review of Amex
Reviewed on 7/8/18 6:02 PMEasy to use and navigate. All the information is a click away.
eloisq's Review of Amex
Reviewed on 7/8/18 3:14 PMGreat app fast to make payments
Skinny Jeruel's Review of Amex
Reviewed on 7/8/18 2:37 AMThis is so helpful and easy to use.
azkendrick's Review of Amex
Reviewed on 7/8/18 1:55 PMThis app is extremely useful since my Amex card is my primary payment source. Unfortunately I can’t give it 5 stars because I can no longer use Face ID to access the app. I tried customer service but got a big goose egg there.
Wes 01's Review of Amex
Reviewed on 7/7/18 9:06 PMThis is an awesome site, providing timely information about charges and reminders.
Isaiahhoward's Review of Amex
Reviewed on 7/7/18 7:53 PMCan’t do anything with rewards I earn on my five amex cards on the app. Not sure why this is like this. The two main reasons I got these cards was for signup bonuses/rewards and to build my credit. Can’t access cash back through the app?
CaliforniaObamacan's Review of Amex
Reviewed on 7/7/18 7:32 PMThe app is convenient and usher friendly. I love that I’m able to log in with my thumb print oppose to having to log every time. I also like that you can do so much through the app without having to go to the web site. The one thing I would suggest is that they allow you to set up paperless billing through the app. Currently you have to go through the web site in order to accomplish that task.
Sabry Solomon's Review of Amex
Reviewed on 7/7/18 6:20 AM👍👍👍👍👍👍👍👍👍
Lrg Marge's Review of Amex
Reviewed on 7/7/18 5:23 AMSo easy to navigate and I love the touch sign in.
bxbebev's Review of Amex
Reviewed on 7/7/18 12:26 PMYour the ONLY credit card that does not support f***** recognition password.
LdyboxterS#1's Review of Amex
Reviewed on 7/7/18 12:05 AMMakes it easy to follow your purchases and balances.
blackmambaPhilippines's Review of Amex
Reviewed on 7/6/18 6:25 AMClassiest Brand ever!!!!!
Jyh669's Review of Amex
Reviewed on 7/6/18 5:05 PMWhy forcing me to update my system in order to using the app? Why should I take the risk to slow down my phone? Is AMEX going to buy me a new phone if my phone got problem after updating it? Widen your scope.
just trying to catch a break's Review of Amex
Reviewed on 7/6/18 4:39 PMI’ve been a cardholding member for 2 months and my rewards haven’t been posted. I’ve been using this card incessantly in order to see if the rewards promised would actually be worth doing business with AmEx. I’m very disappointed. Capital One has better rewards offers with their cards.
sobbf's Review of Amex
Reviewed on 7/6/18 4:37 AMThank You so much for your professional service and benefits over the number of years l’ve had my AE Platinum Card
bhchzxghb's Review of Amex
Reviewed on 7/6/18 4:32 PMNice very good
Deer Hunter!'s Review of Amex
Reviewed on 7/6/18 1:27 PMThis is Great I can see we’re my card is being used at all times!
Pache518's Review of Amex
Reviewed on 7/6/18 11:43 AMIt’s really easy to use the only reason I gave it 4 stars instead of 5 is because it doesn’t have face recognition to login.
Loyal in Boston's Review of Amex
Reviewed on 7/6/18 11:38 AMI have been an American Express cardholder for 18 years and they have been an advocate and had my back whenever I have disputed a charge. I have been alerted immediately of a potential fraudulent charge and have used my points for stays across the United States!!!!! I would recommend this card to everyone- well worth the annual fee!
Tedbrack's Review of Amex
Reviewed on 7/6/18 10:26 PMAlways been there for us. The quick service when needed such as, stolen wallet, fraud. American Express is always, always there.
koloboy's Review of Amex
Reviewed on 7/5/18 9:16 AMEleven years with Amex I don't use a couple of cards for an extended period and they lower my availability of credit. To make it worst agent mentions that experian review warrants decision..... never again AMEX..... some of us know how credit works
RoyalPinkness's Review of Amex
Reviewed on 7/5/18 7:21 PMIt’s simple to use and make payments from the app. I would like it more if my owed balance updated after every payment made to reflect the new owed amount.
rob73893's Review of Amex
Reviewed on 7/5/18 2:40 PMI’m trying to pay for things and it doesn’t let me
Ivettekin's Review of Amex
Reviewed on 7/5/18 12:02 PMVery user friendly application.....love it.
alyuz40's Review of Amex
Reviewed on 7/5/18 11:59 AMI love it because it constantly informs me of charges that were done.
The best credit card out there's Review of Amex
Reviewed on 7/4/18 6:04 PM5 Stars
Teatata's Review of Amex
Reviewed on 7/4/18 5:40 AMI’m using the app on my iPhone! It’s so effortless to navigate. Amex keeps moving technology forward! I’m more than satisfied with your product!
gaurav ks's Review of Amex
Reviewed on 7/4/18 5:19 PMThank you for having me in amex family and I love this card and the services you guys provide.👍
Bo Karloff's Review of Amex
Reviewed on 7/4/18 2:54 AMI was offered a personal loan without impacting my credit score at a low interest rate and got approved for $6,000 in seconds and my founds were deposit in my account in two days. Thanks Amex
jonathan8861234567890's Review of Amex
Reviewed on 7/4/18 2:23 AMGoog Good
alicate01's Review of Amex
Reviewed on 7/4/18 1:16 AMVery easy to navigate
self_mademo3's Review of Amex
Reviewed on 7/4/18 10:19 PMIf Amex had a option where you could lock your card from app that would be great! 5 stars...
yozhichok's Review of Amex
Reviewed on 7/31/18 6:32 PMThe app is easy to use and make payments, look up transactions, etc.
Vsmiles's Review of Amex
Reviewed on 7/31/18 6:27 PMIt’s too many loops to not be able to pay bill in app.
The Ameen's's Review of Amex
Reviewed on 7/31/18 4:59 AMI wouldn’t leave home without it.
EastaBos's Review of Amex
Reviewed on 7/31/18 4:28 PMLocked me out of my password, Touch ID. Had to go to my laptop, very inconvenient.
xconstable's Review of Amex
Reviewed on 7/31/18 1:59 AMWe love the benefits and the great relationship AX keeps with us!
TYLONG49's Review of Amex
Reviewed on 7/31/18 1:34 PMGreat service. Please raise my limi to $1500,00.
Anike77's Review of Amex
Reviewed on 7/31/18 12:51 AMYou can only pay your bill via your app when it’s due ... for those who wish to pay in advance... you must call AMX ... I prefer handling my bills online ... it’s my personal biz I’d rather not share with a stranger... just a thought!
Txtom512's Review of Amex
Reviewed on 7/31/18 12:36 AMI pay my bill, check past purchases and best of all....I get to use my points!!
Chaselanse's Review of Amex
Reviewed on 7/31/18 11:29 AMThere when you need it... Thanks!
Pandorauser22's Review of Amex
Reviewed on 7/31/18 11:15 PMKeeps saying it is down.
Pwba's Review of Amex
Reviewed on 7/31/18 10:16 PMThe new app makes my life so much more easy because I’m notified immediately of purchases and the history of all transactions are at your fingertips!
Michael.McCullough's Review of Amex
Reviewed on 7/30/18 4:36 PMApp is a breeze to navigate!! A+
normarcher's Review of Amex
Reviewed on 7/30/18 4:12 AMAnyone who travels without AMEX is running the risk of not having support when you need it most. The people are fantastic and the app is brilliantly designed for ease of use. I never leave home without it 👍🏼
roberto1144's Review of Amex
Reviewed on 7/30/18 4:11 PMEasy, fast and great app
jack42030's Review of Amex
Reviewed on 7/30/18 1:01 AMThe app tells me I have money to spend and then I spend just a few dollars and then I get an alert that I’m over my limit so thanks worthless app
IKandy Kustoms's Review of Amex
Reviewed on 7/30/18 12:49 AMAmex is the best! Great rewards! Great business card!!
Zeero14's Review of Amex
Reviewed on 7/3/18 9:22 AMThe app opens up and goes straight to one of my Amex that I don't use so I always have to back up to get back to the card I actually want to see. I think it should open up in the main screen and allow you to pick which card you would actually like to view.
ran005's Review of Amex
Reviewed on 7/3/18 7:10 PMThis app simplifies everything scroll between accounts very easy two navigate love it
casperdafriendlyghost's Review of Amex
Reviewed on 7/3/18 6:35 PMPeriod, the best their is🗣🗣
rnjxendksbjxbd x's Review of Amex
Reviewed on 7/3/18 2:12 AMLimited options such as name change and stuff that is not available on the mobile version. I want to have all the same services as the full site. Who even uses a computer now?
Angela Padilla's Review of Amex
Reviewed on 7/3/18 12:56 AMLove everything about the app. So easy to use and I can see everything I need. Love it!
Victor milan's Review of Amex
Reviewed on 7/3/18 12:53 AMEl mejor servicio siempre con Amex
drummerthe's Review of Amex
Reviewed on 7/3/18 12:17 AMVery intuitive and simple app that provides all your amex transactions!
Amit986765433's Review of Amex
Reviewed on 7/29/18 9:24 PMI have joined Amex recently and been subjected to worst customer service. I’ll never recommend anyone to go for this credit card. They care least about the customers and are most interested in booking customers. I believe they are going to be the next Wells Fargo. Worst thing is even the customer feedback is of no use. God save this company.
Angel Sammy's Review of Amex
Reviewed on 7/29/18 4:53 AMSimply Awesome
beeanna406's Review of Amex
Reviewed on 7/29/18 4:15 PMYou will love the app. So convenient
Fyler05's Review of Amex
Reviewed on 7/29/18 4:09 PMNo need to use a desktop or laptop it’s so easy and user friendly to use this fantastic app! Pay Monitor Receive Discounts Points nice work developers! Go AMEX!
Schwarzgold's Review of Amex
Reviewed on 7/29/18 1:50 PMSeems like the only acceptable use for the card is buying Airline tickets
Docduff's Review of Amex
Reviewed on 7/28/18 9:13 PMI received my 1st reward certificate for a free weekend night. When I called to use this, was told had to make a separate reservation to use my points and to pay for last night of a 3 night stay. Was told could not receive my upgrade as a gold member and had to ask when I arrived and called again to explain would arrive late and wats told they were sold out. Then using my 80k points for 2nd night & paying for 3rd night, was told my stay could not be upgraded (despite offering to pay) but at hotel experienced bites the first night, informed management of this and that the points I had were split over 2 nights. Despite having plenty of points, for the 70k standard room, management told Hilton customer service that I didn’t have enough points for a night and secondly stated I didn’t ask to change rooms. When housekeeping came to change sheets while wearing blue gloves the young boy stood staring at the sheets and I had to change them myself. I asked if he had some type of spray and he responded “no”. Later he tried to return again 3rd time and when he asked if we wanted service, I told him no thank you, he then from outside the door stated you have to sign something to which I replied “no I do not”. I called Hilton guest services and reported this harassment. As a guest for a number of years and never treated like this, I will not return nor recommend this hotel again.
Sarah Lancer's Review of Amex
Reviewed on 7/28/18 5:52 PMCumbersome slow
Xandroa10's Review of Amex
Reviewed on 7/28/18 3:00 PMI used to liked old app until they updated to this version. What I don like now is that you cannot see your balance after one single transaction like it was before. This one just shows transactions and not balance after each transaction.
DontWannaBeSkeptical's Review of Amex
Reviewed on 7/28/18 1:45 PMI'm using iOS 9.3.5. AmEx, you disabled the previous version of your app, requiring update to use latest version - yet the latest version mandates iOS 10.3 or higher. Will you buy me a newer iPad?????
Ginauh's Review of Amex
Reviewed on 7/28/18 12:52 AMAmerican Express is my go to card for spending control. It’s accepted everywhere, easy to navigate APP, and lots of membership benefits😊
Felipejbg1976's Review of Amex
Reviewed on 7/28/18 12:51 PMYour app has improved significantly, would you add a cumulative balance at each transaction to better track owed balances. Thanks
Franky102110's Review of Amex
Reviewed on 7/28/18 12:38 PMAwesome customer service!!👍👍👏👏
shudcurbeiqkad's Review of Amex
Reviewed on 7/28/18 10:58 AMRight there when you need them, the IM service was outstanding!
Shaidell's Review of Amex
Reviewed on 7/27/18 4:11 AMLa mejor
mpena1027's Review of Amex
Reviewed on 7/27/18 3:24 PMGreat app, fast easy to use
Runjsrun's Review of Amex
Reviewed on 7/27/18 12:18 AMI have been with Amex for more than 10 years with raving reviews. I am sorry to say in the last year there policies have changed and they are now corporate bullies. I have paid them all off and will no longer use or support them. Very Sad
Mdior59's Review of Amex
Reviewed on 7/26/18 8:45 PMI wish all credit card company’s has a great service as u do , simply the best 👍🏻
Rbo396's Review of Amex
Reviewed on 7/26/18 8:09 PMI never need any other credit card than my Amex card they have the best % on any card also the safest card in the world
uiowamadeline's Review of Amex
Reviewed on 7/26/18 5:09 PMWould like to see e-gift card support in iMessage like Starbucks has for gift cards, to send an electronic amex gift card via iMessage since it’s a secure platform from iPhone to iPhone. The only way to do this now is through membership rewards which I generally use against my charges.
Naveenkkkk's Review of Amex
Reviewed on 7/26/18 5:05 AMAwesome thought to user experience
oilguy467's Review of Amex
Reviewed on 7/26/18 4:54 PMI have been with AMEX for 24 years. In the last two years they have become a Jekyll and Hyde to deal with. I, until recently ran millions of dollars through their books but now I’m looking for other options. Bill Hamm President and CEO of Ephraim Oil, LLC
lgdfghvghff's Review of Amex
Reviewed on 7/26/18 4:48 PMI’d like to upgrade to platinum card but customer service will not let me upgrade they want me to purchase a new account which I’m not interested in after being in there express customer oil for 30 years I’m not clear why am express it’s not letting me simply upgrade and receive the 60,000 points being a loyal customer
SweetestAngel62's Review of Amex
Reviewed on 7/26/18 4:36 PMWhen you are traveling by Land, Sea or Air American Express is the best card to have with you 🚢✈️🚙
Neidhy's Review of Amex
Reviewed on 7/26/18 3:04 AMExcelente
onegwb's Review of Amex
Reviewed on 7/26/18 10:50 AMI’m paying 17%, on this card, however, you’re so many other credit card companies out there who offer 0% for the first 16 months, if your news with American Express it’s 0%, why not offer that to the loyal customers that have been with you for 10 years. I plan to pay off his card and go with capital onegwb
twedy-eight's Review of Amex
Reviewed on 7/26/18 10:06 PMI arrived in Canada for a conference! I get to my Hotel to check in. I used my business credit card already on file at the hotel. I check in and go to my room. The phone rings about 15 minutes later and it’s the front desk. The clerk politely tells me that my business card was declined. To say the least, I was embarrassed. It was on a Saturday and my office was closed and the financial institution for my business account. I ask the clerk do you accept American Express and she replied certainly. What a relief it is for me to own the card!! Not only did I use it but my transaction showed up on my alert instantly because of the app I have for my account. It’s great and easy to use! Thank you American Express! I will never leave home without it👍🏽
❤️AMEX's Review of Amex
Reviewed on 7/25/18 7:59 PMI ❤️ my AMEX. We never leave home without it! Great benefits when you use AMEX.
JoeVL's Review of Amex
Reviewed on 7/25/18 5:25 PMI continue to open the app only to get a constant message saying there’s no internet connection when other apps and websites are working.
Cecilia104's Review of Amex
Reviewed on 7/25/18 4:52 AMThis app is easy to use. It’s informative and comprehensive.
Sniperwulfah's Review of Amex
Reviewed on 7/25/18 2:53 AMI still can’t believe that will the Billions if Dollars that AMEX has, you guys cannot allow for access to all accounts in 1 app. Doesn’t make any sense. Chase and Bank of America does it. Why can’t you??
MadnessKJG's Review of Amex
Reviewed on 7/25/18 12:50 AMGreat but would like to be able to see amounts and manage transfers from my Amex savings account in this app like DISCOVER does. Also would be interested in more online banking like checking accounts.
Zubyii's Review of Amex
Reviewed on 7/25/18 11:19 PMThere is no option to pull login info from other apps like LastPass.
okokoklmokokom's Review of Amex
Reviewed on 7/25/18 11:17 AMOk
disputar's Review of Amex
Reviewed on 7/24/18 9:34 PMLa app no tiene para disputar los gastos que no corresponden, como si lo tiene la de citi, por eso ya no uso tanto mi amex
conart30's Review of Amex
Reviewed on 7/24/18 7:39 PMI love this app. I get real time info on card usage and am able to track my balance at anytime.
Capital Pun's Review of Amex
Reviewed on 7/24/18 6:41 AMIt’s really getting freaking annoying that with every update Face ID and touch ID is disabled!!!!
ZMAN #1's Review of Amex
Reviewed on 7/24/18 5:33 PMThe only thing that would make this app better would be if I could also access my AMEX Savings Account through the app. That would truly make this a five star app
chetlinton's Review of Amex
Reviewed on 7/24/18 4:08 PMAmex did a good job on this one....
Yupyupyup1233455's Review of Amex
Reviewed on 7/24/18 2:43 PMLove this card
Niskoman's Review of Amex
Reviewed on 7/24/18 10:37 AMI just like all the perks Amex card comes with and impeccable customer service ! Cash back is one of the best ever !
Emekah G's Review of Amex
Reviewed on 7/23/18 9:21 AMHappy to be a member of Amex. The security, simplicity and flexibility of using Amex online services are wonderfully pleasing and satisfying. I would like to encourage the public to trust Amex for all needs. Thank you and Good Continuation
Beehive247's Review of Amex
Reviewed on 7/23/18 6:47 AMI love it!
Mer201's Review of Amex
Reviewed on 7/23/18 5:56 PMI’d like a search feature, to search all past transactions. I’d like you to leave the Log Out link in the same location when you upgrade the app. Decide where it goes and leave it there. Every time I open the app I search all over for Log Out. I second another review asking for two-step authentication.
Chepowepo's Review of Amex
Reviewed on 7/23/18 4:38 AMI love the app but can you bring back the feature where I can dispute charges from my phone? I used to be able to click on the charge and then dispute it from the app. Jose
tibocavina's Review of Amex
Reviewed on 7/23/18 4:18 PMMarking high interest money on customers and calling all day nonstop not give small business time to actually closing deal because my phone no stop receive Amex calls. Destroying credit score.
TravelingJudoka408's Review of Amex
Reviewed on 7/23/18 4:09 PMWish I would have done it sooner. Saver than online banking. Would recommend, easy to keep with payments.
NativeStar720's Review of Amex
Reviewed on 7/23/18 3:45 PMI just love the way I am able to check my balances, make timely payments and stay on top of keeping my account in good standing.
The Great Escape II's Review of Amex
Reviewed on 7/23/18 2:59 AMSince the last update it will not show current and pending transactions
janet022's Review of Amex
Reviewed on 7/23/18 2:17 PMI love the appt so very helpful
KrystalK's Review of Amex
Reviewed on 7/23/18 1:14 PMDoes what I need it to do. I find it user friendly easy to make payments etc.
AnnieS111's Review of Amex
Reviewed on 7/23/18 10:28 AMThis app is convenient and easy to use. It is also reliable which many apps for other credit cards are not.
Riggawaggel's Review of Amex
Reviewed on 7/22/18 5:43 PMAmex app asked me for some feedback
Lee Montoto's Review of Amex
Reviewed on 7/22/18 5:34 PMI love my Premier Reward Gold Card. This is my everyday card and I am really happy with the very professional service that Amex provide to the customers.
ArianDG's Review of Amex
Reviewed on 7/22/18 3:01 AMJust perfect
Al WV's Review of Amex
Reviewed on 7/22/18 1:07 PMOne of the better apps I use.
TexAly's Review of Amex
Reviewed on 7/21/18 8:03 PMLove my Amex card 💕💕💕
5000+hour helo pilot's Review of Amex
Reviewed on 7/21/18 7:09 PMNot accepted in a lot of places.
Dmoney006's Review of Amex
Reviewed on 7/21/18 5:48 AMThese cards are weird sometimes I try to make a simple & I get declined it’s embarrassing. U call them up oh sir u have reached over your spending limit. But the following month I spent 6,000 but this month I can spend 2,000 these cards are a joke
Xrqeytttuooppljfaaxnn's Review of Amex
Reviewed on 7/21/18 4:07 AMIt’s been a great app, but for the last week it won’t update with recent charges and pending transactions. I contacted customer service but they were no help either. Disappointed in how long it’s taken them to resolve this issue.
vameyi's Review of Amex
Reviewed on 7/21/18 3:35 PMExcellent card but there are many places specially in PR that is not honord. Otherwise a SUPER card
Austin M. OB's Review of Amex
Reviewed on 7/21/18 1:49 PMI love this app!
Nick-name86's Review of Amex
Reviewed on 7/21/18 12:09 AMSuper easy to use.
Thezopher's Review of Amex
Reviewed on 7/20/18 9:25 PMThere are several problems with this app. What could’ve been a beautifully clean and pleasing to use design is messed up by American express his insistence on trying to sell you stuff. The biggest thing they’re trying to sell you is the chance to finance individual purchases, with their “plan it” offering, with a big plan it box by every medium to large purchase marring the design. It’s something I will never use, and neither should you. If you need financing assistance, it should not be done on an item by item basis. Likewise by other items they have a ‘pay it’ box, which just takes you to another screen and tells you, well you’re not actually paying for that item you’re just making a payment towards your account for that amount. So why did they more the design by putting all those s***** boxes? Then they throw in advertising like for Starbucks here in there. Sorry guys all I want to see my transactions with no distractions!!! Finally they do the same thing they do on their website and Pop up things you don’t want to see. And finally why is a partial image of an AMEX card I closed long long ago still showing on my screen. Ridiculous!
ahmad s a's Review of Amex
Reviewed on 7/20/18 5:13 AMAmerica express customer service called me at 8:00 in the morning to asked me about my tax return!!!!!! (He said I need your tax return now or your Bank statement) I really couldn’t believe he is calling from a company like American Express so I said ok I will send it after I walk up I can’t do it now and he said the same thing again and he asked me if I can understand English!!! I told him I do have accent but yours way stronger so please don’t talk to me like that . In the same day I called them and they said you have to fax that information do I did what they want and i didn’t get any call from them after that in the same day I believe they cancel my two accounts whiteout letting me know . I called back they said we didn’t get any fax from you so I told them that I have the fax and the fax report the asked me to send it again this time I send it from office max and the still saying that they didn’t get it I kept try sending it from a different places finally I send it from chase bank and they still didn’t receive it .one day the lady works the bank told me that what American Express doing to their customers when they want cancel their account . I spoke with supervisor with managers they all lies on my . Shame on you guys doing that with a customer never been late on his payment . It was all about he don’t like my name by acting with him when I didn’t believe that is he calling from American Express at 8 . And a lot of more bad stuff I saw from their customer service. 0 star or no star I should give you
AKHI DP's Review of Amex
Reviewed on 7/20/18 4:11 AMAmazing cash back deals. Excellent customer service and satisfaction. No hidden charges.
Fell Bell's Review of Amex
Reviewed on 7/20/18 3:14 PMTouch ID disables itself at times.
L8 no morr's Review of Amex
Reviewed on 7/20/18 3:00 PMGreat service, knowledgeable and caring customer service.
Fugas gagas's Review of Amex
Reviewed on 7/20/18 2:29 PMAmerican Express
tr7404's Review of Amex
Reviewed on 7/20/18 11:04 PMDifficult and confusing to use Not user friendly at all
#M@r!'s Review of Amex
Reviewed on 7/20/18 10:43 PMWebsite has been down for a week. Says there system is down. It has been down for a week.
old members's Review of Amex
Reviewed on 7/2/18 9:09 PMThe robotic menu is impossible to navigate or to personalize for your problem!
skinykeny1's Review of Amex
Reviewed on 7/2/18 8:30 PMOnly got it for the balance transfer use but I like both the card and the app.
Arotami's Review of Amex
Reviewed on 7/2/18 8:01 PMLove American Express credit card app service
DChoukroun's Review of Amex
Reviewed on 7/2/18 6:22 PMPlease bring back the “remaining balance” metric to the statements page!
User7*'s Review of Amex
Reviewed on 7/2/18 4:58 AMTerrible app that malfunctions. Terrible customer service for Platinum customers.
DwellerLake's Review of Amex
Reviewed on 7/2/18 4:57 AMI used to use all the time but now share with the cash back preferred card.
N/A ....'s Review of Amex
Reviewed on 7/2/18 4:04 AMAmerican Express is a great company
cundinamarca's Review of Amex
Reviewed on 7/2/18 3:02 PMSomething seems to be wrong with the “contact us” messaging service. Since yesterday get default message stating that “our system is down” and it works and stops.
Smjms's Review of Amex
Reviewed on 7/2/18 2:49 PMI really enjoy using these apps to keep up with my monthly bills.
Cptn Rex's Review of Amex
Reviewed on 7/2/18 2:04 PMBest card out there! Hilton Points are priceless! I never have to pay full price to stay at Hilton! Also I pay my card off every month, but love the fact that I can plan to pay a big expense over multiple months without causing interest to kick on monthly balance!
Shideh70's Review of Amex
Reviewed on 7/2/18 1:45 AMIt would be great if we could process cash back rewards in the App.
Hec Lau's Review of Amex
Reviewed on 7/2/18 10:38 PMAccumulated a bunch of points so far since I started using it for almost 6 months ago. A lot of offers available. Customer service representatives are very helpful. I called to report a fraud, charges was being made in my account without my authorization, AMEX fixed it that same day. And I had to claim a dispute, they sent me a new card and it came really fast, I didn’t have to do anything when I received my new card and was able to claim my dispute. Investigation was quicker than I thought it would be. Very convenient, I didn’t have to stress too much about it. I’m very happy and satisfied. Great job! Keep it up.
Flightcrew7's Review of Amex
Reviewed on 7/19/18 3:07 PMSince this last update, you are unable to redeem reward points for recent charges. You have the option but when you check the box to confirm, it goes back to the main screen. I receive a confirmation email that it was processed but I’m not sure if it’s correct. This just means I have to waste my time calling Centurion to confirm whether or not the transaction actually went through.
J Todd Tinsley's Review of Amex
Reviewed on 7/19/18 2:19 PMGreat app for managing multiple cards for American Express. Easy payment options and great notification systems. Recommend it highly.