Sony Crackle App Reviews

I’ve tried signing up for this 4 Times never worked

Still no support for the iPhone X’s full resolution

I was trying to watch Total Recall, and after a few minutes, I watch a commercial and then the movie switches to Lethal Weapon. I can live with commercials but don’t make the movie I want to watch unavailable!

This app is horrible all of a sudden, I’ve used it several times in the past but now its unwatchable I HAVE TO CONTINUALLY PRESS PLAY BECAUSE IT KEEPS PAUSING THE SHOW!!!!! And thats only IF the show evens loads, half the time the little “loading” symbol just spins and spins VERY DISAPPOINTED!!!!!!

I have this installed on a new Sony tv. I tried to use it, got 85% through a movie and the app crashed. Then I reloaded it, fast forwarded all the way to around the same point in the movie, then it wouldn’t play. I could change the fast forward, or rewinding speed and direction, but play didn’t do anything. Just sat there paused on the same frame. Don’t put this garbage preinstalled on TVs if it’s so buggy you can’t even watch one movie. Just awful. It makes me want to return the TV

The same old movies, not enough comedy and no Christmas movies to watch.

What the he’ll happen to this app!? It used to be one of my favorites. I have no complaints about the commercials, the people that do are acting like spoiled babies. ITS FREE! You didn’t improve playback, you constantly have to press the play button, I’m not talking every few minutes, the movie or show does does not play. Hate to delete this app and just rely on Tubi. No playback problems there. Hope you fix it soon

I downloaded crackle to watch startup with Ron Perlman and it doesn’t play but a few seconds at a time then freezes up. Is there anyway you can fix this? I would love to watch this and other programs if you fix the app

Selection is much better this time around. Tons of good movies the commercials are still a lot but it’s okay. Thanks!

I like the collection of older movies. I also don’t mind the ads even though they have gotten longer. My problem with this is the way the ads transitions from the movie and back. It is very annoying and seems like parts of the movie is skipped when the ads are playing.

The ad keeps on pausing along with the video itself. I’d really like this to be fixed or else what is the use of this app.

One of the best apps out there for free videos

This app is downright garbage. Commercials every 5 minutes, non-stop buffering, low quality, and much more. Don’t bother wasting your time with this app. You’re much better off going with Netflix. I know this app is free and Netflix is a subscription, but this app is barely decent.

Could not even play ad, have no idea what a video looks like. To the trash it goes. Why is this ok to be in App Store when it’s trash!

It’s free so I don’t expect too much, so the ads aren’t to bad for me. But I haven’t had it too long to tell if it’s good or bad.

App works fine but man... You have to crank it up full volume to hear the movie, then comes the commercial and it blows your speakers out. There is no need for this and it makes watching when people are sleeping very RUDE. Not to mention touchy landlords and etc. Please fix this so the volumes between show and ad remain the same.

I don’t have a problem breaking 13 times for 26 minutes of ads. What I mind is having my time wasted by a c***** program that eats a minute while it tries to load the ads, then plays the ads, then deposits me back in the ads because, somehow, the move kept playing during the ads! Perhaps some think that these types of glitches come with technological advances, but I believe it is unacceptable in this day and age to put out a such a substandard product, so this is what I’m going to do, and I encourage anyone reading this to do the same: boycott the sponsors. The sponsors are the only ones who can really push these businesses to put out a decent product; lord knows they don’t listen to us! I had to watch the same commercial 4 times because of this glitchy app, so all I really want to do is NOT eat a hamburger from that restaurant! So, sponsors, do what you do best and push the businesses you support to do a better job. I’m deleting this app. I can’t say what kind of marketing campaign is successful when no one watches it, but I’m not the marketing guru here.

out of most majority of my apps this is the only that continues to pixel a lot!! like extremely and it also buffers too but not as much. i don’t mind the ads but it can be irritating since it feels as it comes up every ten minutes but i’ve gotten used to it now but overall this app is pretty great for free!

I have no idea what Crackle fixed because the new version still has the same problems! I watched a movie on my Smart TV and the movie keeps disconnecting when a commercial comes on making the app go back to the movie info page with a notice saying “playback issue please try again later. Tired watching on my other TV which has google chromecast, same issue! When the commercial comes on it stops playing the movie after playing the commercials. On my phone, same issue again! Only this time different outcome. As soon as the commercial comed on the commercial glitches and pauses. I press play and it continues playing for 2 seconds, and then I hit play, and then it plays for two seconds, and repeat for 3 back to back commercials. Then once the movie starts it does the same for the movie! You can resume a movie in any device because this commercial playback issue starts, you cant press start over and fast foward to the point you left off because you get the same commercial issue. And if you decide to just start the movie over and miss something and want to press the 10sec button it does the same thing again!!!! You can only watch a movie from the start or start over, without fast foward or playback or resume options for anyone to see anything on Crackle. Crackle has a serious playback issue, especially when the commercials start. This app was great last year, no issues, no it’s full off playback issues. Fix it or i’m deleting seeing as the new version fixed nothing! I don’t have this issue with paid and unpaid streaming apps, so since this is free and it has this many issues I wont be sad deleting it if not fixed, hopefully soon. At this point this app is more than annoying and taking up space on my phone.

Horrible activation process. I went through the process to activate the app on my fire stick but I never got an email to complete the activation. When I contacted customer service, first of all there is no phone number to reach anyone. But the email slip that I filled out on the site did not even work. Booooo! Not worth the trouble.

It doesn’t even have high quality anime or shows! It has very few content and I was very disappointed.

What more can you ask for. Free movies in HD. The ads are a bit annoying but hey it’s free.

There are little to no movies And some I have not even hear about

This App Doesn’t Allow HDMI Support. Would Give This Review No Stars But Had To Press At Least One Star To Leave This Comment. Looks Like I Will No Longer Be Using Crackle.

This app used to worked perfectly. Now I can’t watch a movie without the app freezing several times. Every time there’s an ad; it freezes. The ad won’t play and I end up restarting the app. There are a lot of commercial breaks so you can tell how frustrating this is. PLEASE FIX IT TO THE WAY IT USED TO BE

Come on already & update for iPhone X

UPDATE 12/21/17 - Since receiving the dev response, I went back to try playing an anime TV show episode to be pleasantly surprised that the playback issue appears to be resolved. Good work, devs! So, why hasn't my rating gone up? In that 23-min episode, I was forced to watch 90-second blocks of ads about every 3mins. That's approximately TEN TO TWELVE MINUTES of ads for 23mins of actual content. I'm sorry, but I'd rather pay $3-4 a month to remove or even limit this barrage of commercials. When I used Crackle before to stream episodes of Robotech, I didn't mind an ad before, and ad after (between episodes auto playing), and one in the middle. They were always no longer than 30 seconds and I understood this was free. I still get the "free" concept, but expecting me to sit through ads equal to about half of the episode length is just lunacy. You guys need a (reasonably priced) premium plan, like YESTERDAY, but I've now deleted the app rather than put up with almost a quarter hour of ads just to see a 23-min episode. I'd rather pay Crunchyroll again or a different anime streaming service and limit/remove ads. (12/4/17 Original Review) I read reviews from over six months ago complaining about the glitchy playback and despite the claim from the dev that this was addressed in the latest update (1 mo ago), I can’t play ANYthing without constant freezes. I used to really like this app but now it’s pretty much unusable in its current state.

None of the movie I searched for were on here

I can’t watch anything due to its buffering all the dam time it’s a c***** app

This app has too many ads that take forever because they freeze a lot of the times and if you pause in the middle of a movie or show, and later press resume it will only play for like a second and stop and does that for the whole movie so you can’t even enjoy it. Has good movies just those are the problems

Crackle is okay if the show you’re looking for isn’t available elsewhere. However, the user interface pales in comparison to Netflix, Hulu, and Amazon Prime. It’s annoying that an ad for a program I have no interest in watching continues to play in the background while I’m trying to browse. I understand that it’s free and I don’t mind sitting through commercials; however, given the choice, I’d be willing to pay a nominal fee instead of watching ads.

It’s a great app I love it but why it don’t have close caption

I love this app, it updates the movies and shows monthly and no cost to you... if you don’t want to pay for Netflix etc then download this... you can even stream it on tv which is amazing.

What happened to these episodes?

LOVE STARTUP!! SEASONS 1-3!! WHEN SEASON 4 PLS!! 🙏🙏🙏🙏

I had to download this app to my iPad because the app on my Blu Ray wasn’t working properly the only problem I have is with the CC is doesn’t seem to stay on after a commercial plays I seem to have to turn it on every time after a commercial and it is really annoying.

Really glad that Crackle has updated their line up. Their anime selection, while limited, is much before than what they’ve what they’ve been providing for the last few years and the movie selection for the most part has been good too. I’ve noticed that 30 minute shows have been relegated to just 2 ads which is pretty cool.

They come way too often. At the wrong times and you miss the part of the movie that is running while they are. It’s the worst.

Doesn’t work

There was only one 30 second commercial in the same spots TV commercials would be. I was using version 5.0 of this app which worked great. First they tried to block that app version, when that failed to prevent me from using the app, they blocked the content. ALL content. This must have happened within the last 2 weeks, cos I was binging Sarah Conners chronicles, now I can’t watch it on v 5.0. I had to update to version 5.7, just to get the content to play, and suddenly there is an IMMEDIATE 2 minute commercial - in SPANISH. And, I can no longer fast forward like I could in the pre-Sony versions of the app. I never minded a few 30 second commercials during a “one hour” (really, 40-minute show), but now there are 2 to 3 minute commercials from the start of playback, and more than one of them. If you want People to use Crackle again, take it AWAY from Sony, make it back the way it was for version 5.0 and below.

I’m very impressed with this app. They offer an excellent selection of movies and tv shows. And they add more on a monthly basis.

Fix your app. You should have plenty a revenue from the millions of ad you guys play!

And take away the crackle icon bottom right it’s annoying when your watching a movie. Sony ruined this app. Imo...

The adds pause and the movies just don’t come out right, and sometimes not clear at all or without any sound

If you can get past the atrocious UI, you may be able to find a decent catalog of shows/movies. Also, the fact that this app doesn’t integrate with the TV App and doesn’t properly save your last viewing session, makes me rarely use this app.

Can’t airplay with screen turned off like every other app.

Commercials every 5-6 minutes. Who cares if it’s free when the viewing experience is interrupted every 5 minutes.

App works great on my phone and Sony Bravia (Android). After reading all the weak reviews I was a little hesitant. Works great and it turns out it was just a bunch of whiney snowflakes complaining about their free app. After reading some of the reviews it’s clear many should turn the TV off and pick up a dictionary. It scares me some of these folks are out there driving driving around.... Buckle up my fellow non snowflakes. They’re everywhere. #Merica #MayNeedAHelmet #TheirIsNotTheOnlyThereOption #ReadyForTheSnowToMelt #TooManyHashtags

Good app with commercials similar to tv but descent movie selection. The only thing wrong is that the movie sound keeps playing on the phone AND TV with my chrome cast.

I upgraded the Crackle app, launched an episode of SuperMansion, and began watching. There were subtitles, which I did not need, so I tried to turn them off but there are no controls! Nothing for volume or to pause the video or to exit to look for a different show to watch. The timer on my phone went off. I dismissed it and returned to my Crackle show, but it was frozen on the last frame I had seen. No way to refresh the screen or reload the video.

IT PLAYS NOTHING

The app is amazing. Watch a movie or TV episode on an iPad and immediately afterwards, the Crackle original 'Snatch' starts playing. Try to watch something else and NOPE! You get Snatch. Want to rewatch or go back to a scene in the movie you just watched? Guess what. That's right, Snatch. Close the app. Restart. Snatch. There's a reason all the good reviews go on about it being free. No one in their right mind would pay for it.

The link to email to turn off notifications does not work

Please fix

What is this keep adding movies for what 5 left really n top is Ridiculous I think Sony need to just eliminate this app bc what the point to watch movies for free when always is a expiration date for the u done before specia when I was trying to watch the matrix what did u do took it off let be honest Sony doesn’t care about this app at all they think adding two host the app nope it didn’t also stop with the expiration thing but u don’t like to listen to that have downloaded this app of course stop the expiration date n eliminate the two host talking let see if u listen to the people

I hate that it got so much commercials Nd take up most of the movie nd be long asf

As of 15 NOV 18, the bug preventing stream over cellular has been resolved and all is right with the world!

Great app, easy to use and lots of free content - what’s not to like?

Does mot work on my iphone - at all.

Seriously, love this app but give me the option to buy with no ads?? I’m absolutely ready to delete is this option is not offered

I searched for someplace to watch one of my favorite shows online. It popped up with this app and said I could watch it on Sony Crackle. Downloaded and joined. Searched and searched in the app and can’t find my show that my big search told me “watch now in the Sony Crackle app”. Back to researching and looking for somewhere to watch my show.

I’ve tried to delete it over and over but it won’t delete and I rarely use it anyways

Every now and then when you’re browsing movies the app will randomly put you back into the home screen/advertisements for their own terrible original movies that everyone has already seen. So terrible. You loose your spot in the browsing menu and get reverted to some dumb cartoon ad. Hard to navigate. I’ve had the same problem on Playstation Network too. Just flat out annoying. I get that it’s free, but I’d rather pay any monthly fee for this boring, annoying service.

No good!!!

Constantly crashing combined with tons of ads at irritating moments and now it won’t even play the one show I want to watch at all. After this last update on my iPad I’m really not happy, this could be a really great app if Sony tried till then its a fail.

Watched Blues Brothers, first and last Crackle experience. Free, only if your time is!

I’m all for companies making heir money. But compared to other similar streaming services, this one has the most adds. Would be 5 stars if they cut he adds in half... 🤔 but that doesn’t seem likely...

Just tried using the app to watch a movie and I get this message saying I have chosen to view only using WiFi. No longer can play under using cellular data. I check the settings in the in the app and also in the cellular setting in my phone and I am allowing Crackle to use cellular data to connect and play. But now with this latest update to the app a few days ago, I am getting this WiFi only message popping up that I can’t play movies.

All those movies are really old and they don’t have any new movies so that’s when I figured out I heated this app

So i wrote a long review recently, that apparently isn't here. I gave tons of details so they knew exactly what was "not working" apparently i waisted my time. Still doesn't work, still same issues, & my original review not here.

A steadily improving app with more movies than before and a broader selection of tv shows than most other apps.

This was once a great app! Hadn't open the app since Sony took over. Just did. Went through the movie list and I was sadly disappointed. Nothing really but a small selection of old movies and old TV series. I'm old and these movies were old to me. There was no separation by genre. Just a waste. App works poorly. Just sad....

First off, yes, it is a free streaming service, but that’s no excuse for the frequency of the interminable commercials. Not only does the program you’re watching stop every 5 minutes or so for ads, but the string of ads runs about as long as the movie segments themselves. If you also use Tubi you know that this is not necessary in order to provide a free movie streaming service. Then there are the old TV series Crackle provides. They don’t supply the entire series, or even begin with episode 1 season 1. You’ll find an old favorite you’d like to watch again only to discover when you start watching that there is only a few episodes from season 3 or 4 or whatever. To top things off, once you create your account you’ll start receiving daily emails informing you of current Crackle programming. You know, the same info you get by simply browsing the Crackle app. Unnecessary, unwanted and impossible to get rid of. I have lost count of the number of times I have clicked “unsubscribe” and received the reassuring message, “you have been successfully unsubscribed”, only to find yet another Crackle email in my inbox the next day. Today I attempted to address this problem through Crackle Customer Service. I filled out their online form completely and composed my message, but when I clicked “send” I got a message saying that an error occurred, please try again”. I tried again. And again. And again. It’s impossible to contact Customer Service! Bottom line: stay away from Crackle, go with Tubi for free streaming instead.

That simple. Apple TV you’re ok, but iPhone X NOPE!!!!!

It’s good I like it that you can watch free movies with absolutely no pay but I’m more of a comedy guy and I see barely any comedy movies all I see are horror movies so until I see more comedy this rating is not going up.

The only thing wrong is that y’all need to chill on the ads

The buggiest app on my phone. I run several beta apps and Crackle is less stable than the lot of them combined. Audio only when video is playing, ads freezing, app crashing, no on-screen controls or ability to exit video except to force close and reopen the app...it’s rather embarrassing.

No sirve, no tiene casi títulos buenos y se demora mucho el motor de búsqueda

This application is clunky. Constant freezes, random commercials at the most bizarre times, the list goes on. Sony should be ashamed of themselves. And I am running it on the new iPad Pro 2018. I’ve got the hardware, the software is just trash.

Great service and great content. However, ads and videos play for a couple seconds after pressing play and then keep pausing. No matter how long I wait, it looks like it’s buffering. I know it’s not my connection because other HD video streaming apps work fine.

plays ads constantly, only plays them one second at a time. Wish sports jeopardy would switch to a competent streaming service.

When I switch programs and then go back into crackle the video doesn’t play as if it’s loading.

Is anyone home? This app does not work. Freezes every 2 seconds on an iPad Pro. It’s been like this for several months at least. Waste of time.

Regardless of the network I am on it takes for ever to play without stopping. Doesn’t seem to be a buffer issue. For example, it was playing fine then my phone rings so it pauses it self then when I am done it should just pick up where I left off. But no such luck. Takes 2-3 minutes for it to play without being choppy.

Ads and content play for one second and pause. Every time. I've changed every setting, created an account, nothing fixes this. Really disappointing, Sony.

Adds? Fine I can deal with that. App freezing after adds, then forcing me to close the app and reopen it to get it to start playing again, only to get hit in the face with the EXACT same adds that froze the app 10 seconds ago? Insanity This app runs about as smoothly as something from a flip phone 10yrs ago

It will be so nice if the content can be optimized for iPhone X screen size, coming from a 7+ is like downsizing to a 6,7 or 8 screen.

Since Crackle is part of Sony PlayStation Vue, they advertise movies and programs “streaming now on crackle”. The problem is they aren’t in the search menu!! They’re interface is terrible!! Complete frustration...so I deleted.

Did you replace the bugs with more ridiculous ads that never ends ? Worst app ever

I love it! I was reading the other reviews and I was nervous but I am watching It with ads that are acceptable. I will be watching more movies.

I went online to your website and searched for a show and your website claimed it was only available to be watched through the app. So I downloaded the app only to search and come to find out you guys lied on your website! Stuck around to give it a chance, but due to the faulty advertisements causing the app to crash, I deleted immediately. Thanks for wasting my time :)

The one star is only BC of the free content, but I’d rather pay Netflix for uninterrupted content.

I love the movie and tv show collection they have, too many commercials breaks causes the video to freeze or lagging. I’ve seen better apps running smoother with fewer commercials breaks. I understand it’s a free video app and commercials pay for it by advertising, but needs fewer commercials and more variety.

Can’t even sign up. It keeps saying “wrong password supplied”.

hello, I am unable to contact support. When I try to send the message, a pop-up says: “There was an problem when trying to send the form. Please try again.” I was attempting to contact support due to a video playback problem. The video begins to play then immediately stops. Any help would be appreciated. Thank you.

Needs dock connector support

I play a movie, not minding the commercials. I can’t get passed 10 mins on any movie. After every commercial the app glitches and auto plays another movie! Delete and reinstalled app and it still continues.

I like the movies and TV shows my only complaint is the advertisement. They come on so LOUD you need to turn the volume down to just about off and when the show comes back on you need to adjust again. I get it, you want people to view and hear the advertisement but you do not need it this loud. Sometimes I get so upset when this I just close out the app and go to other app for shows. Once this is corrected I will change my stars.

About 12 minuets into the movie I had to watch 30 minuets of ads -lovlovmovies.com