Chrisallen200's Review of Smithsonian MagazineReviewed on 7/13/18 4:17 AM
This is a terrible app. I have to download the same issue every time I want to read it. It does not remember where I was when I quit reading the last time. It’s completely user unfriendly. You’d think Smithsonian could come up with an app that works. I love reading the magazine when I’m traveling, but this process may make me drop my subscription. A previous version was great. This one is awful. What a waste.
kM Alabama's Review of Smithsonian MagazineReviewed on 4/26/18 11:52 AM
What Smithsonian says if you call their 800 number is they no longer offer a digital version. They also say the digital apps are provided by your device third party developers and are not part of the Smithsonian, therefore, are independent. That is why I would have to pay twice - once for a third party app and once for the real (print) deal. No thanks-not getting either. Only want digital offered by the real deal.
SMR7626's Review of Smithsonian MagazineReviewed on 3/23/18 2:36 AM
Awful, won’t let me access
JoCoUmp's Review of Smithsonian MagazineReviewed on 2/21/18 7:51 PM
Used to work fine but then stopped downloading new issues. Only gave me the first three pages. Smithsonian won't take responsibility. Says it is an Apple problem. Apple says all my other apps work fine so it is a Smithsonian problem. Smithsonian says their IT will address and call me back but they never do despite repeated calls from me. Smithsonian Customer Service says nothing they can do, no offer of refund, no "what can we do to make things right". I've been a member for more than 25 years but no more. Worst example of customer service and giving the finger to a customer I've ever had. What a joke!!
Doc Windy's Review of Smithsonian MagazineReviewed on 11/5/17 10:22 PM
Since then the app has been clawing back the stages slowly from what it was before that improvement it wen from a 4 to 5 star magazine app to at best a one but it is now back up to a 3 to perhaps a 3.5 it is once again able to be read with minimal issues
Scotty5580's Review of Smithsonian MagazineReviewed on 11/15/17 12:17 AM
When I renewed my paper subscription, I figured I would like to also be able to view the digital copy. This app doesn't allow me to connect to my subscription. I am not buying the magazines twice!