Katrate6's Review of People MagazineReviewed on 9/15/18 8:29 AM
Magazines in print are suffering so one would think People and others would do their best to ensure their digital stream worked and was consistent. NOT SO! This app is constantly plagued by issues. The latest one? It will not take your credentials! You type them in and nothing occurs so you cannot download the latest issue. Tried killing app, rebooting iPad, reinstalling app. NOTHING. Please fix.
MommaKBeary's Review of People MagazineReviewed on 9/14/18 8:04 PM
So if there's any sort of problem w/ your account, you get locked out of digital subscription. But the app doesn't tell you it could be a problem w something on the account. So you have to call customer service 1-800-274-6800 and then they transfer you to a digital service assistant. I finally got ahold of someone by phone who fixed the problem but oye I feel like there should be a pop up message that says "problem w account, call customer service". Could have saved me a few hours of trouble shooting and delete/redownloads. Just saying.
westie1991's Review of People MagazineReviewed on 8/28/19 1:32 PM
Before the new app you could read your current issue on Thursday night instead of having to wait until Friday. Should be one of the perks for online issues. Also have been a long time subscriber (over 30) and never get any specials like new subscribers get like tote bags, etc.
Yogimarsh's Review of People MagazineReviewed on 8/28/19 1:32 PM
Every time I try to login it says this user does not exist I have had this account for many years I’ve downloaded the new app and now I can’t see any of my previous issues. Please help me!! I have entered my account and email and still says USER DOES NOT EXIST! PLEASE FIX THIS — NOT THE FIRST TIME IVE HAD PROBLEMS WITH PEOPLE!
Sad in Sarasota's Review of People MagazineReviewed on 8/28/19 1:32 PM
I was receiving my people magazine just fine until the new app. Then I had to re register and supply info I couldn’t remember or get. I have lost the last several months of my subscription because I have been unable to access them on my iPad. I have tried many times to get my lost issues and have failed. I don’t have any trouble with my NY Post and US Magazine. Very disappointing.
NewTampa Reader's Review of People MagazineReviewed on 8/28/19 1:32 PM
I have been a subscriber for over 15 years and service is now terrible. Can’t access digital on all Meredith magazine subscriptions and People has not been mailed for 2 month. Paid with check March renewal and was cashed . Their website on account shows as current. Have called several times and emailed. Feel like they just tell they will fix to get you off phone. One woman said their system was down and could not look at account which does not sound right
tallguy2018's Review of People MagazineReviewed on 8/28/19 1:32 PM
I get excited every Friday when a new issue pops up in my app! A great end to a long week.
jelemyoz's Review of People MagazineReviewed on 8/28/19 1:32 PM
Horrible horrible horrible
Curlyqcass's Review of People MagazineReviewed on 8/28/19 1:32 PM
Almost every week we have to put our account info in just to download. What’s the point of saving info if you have to put everything in each time there’s a new volume.
NotHappy8757's Review of People MagazineReviewed on 8/28/19 1:32 PM
Every 6 months my subscription renewal is automatic. You get my money but it’s a hassle getting my magazine to show up in my library. This needs to be fixed or I will stop using this app.
Yo from Hilly's Review of People MagazineReviewed on 8/28/19 1:32 PM
It’s absurd that I have to go thru extra steps every time I want to read a new issue on my IPad!
Britgirl8409's Review of People MagazineReviewed on 8/28/19 1:32 PM
I have a print + digital subscription. I log in but cannot download any issues. Apparently I can buy them, why would I do that? You used to be able to call People Magazine and they’d fix an issue. But I cannot find any way to contact the app creators, I’ve tried FAQ’s and online help and it’s absolutely useless. Don’t bother with this 💩💩💩 app.
nomrimw for bs's Review of People MagazineReviewed on 8/28/19 1:32 PM
Nothing but problems on the iPad subscription. Terrible!
Scrapbookvik's Review of People MagazineReviewed on 8/28/19 1:32 PM
I have a 3 month subscription through apple and the app doesnt load any new issues. Very frustrating after deleting app, and re signing in when theres synching up and wants me to pay additional money for an episode i have purchased already.
PeopleMagReader's Review of People MagazineReviewed on 8/28/19 1:32 PM
I enjoy the fast downloads, but I miss the interactive features of the old app... where you could click to take you from place to place or click for more details on a particular story.
Ralice35's Review of People MagazineReviewed on 8/28/19 1:32 PM
Please assist as I’m unable to reach anyone and haven’t received any responses to emails sent requesting help. I have not been able to access any of my digital People magazines since mid March. This is becoming very frustrating. Please assist or refund my money immediately. Ralice35
sw$10's Review of People MagazineReviewed on 8/28/19 1:32 PM
I have been a digital subscriber for years and can no longer read my issues. I have tried everything. I am very frustrated and fed up with this app. I have a subscription through October 2019 but will definitely cancel my subscription.
cdaluz's Review of People MagazineReviewed on 8/28/19 1:32 PM
So many issues downloading issues every time the app gets updated. Now I cant get in AGAIN. Waste of money.
McGRx727407's Review of People MagazineReviewed on 8/28/19 1:32 PM
Unable to access new issues despite numerous attempts, including reinstalling the app. My subscription is up to date per the website. App recognizes my email and password...appears to work to sign in like with the prior version, but when I chose an issue it tries to force me to purchase the issue. So disappointing. Considering canceling my subscription.
Tdm0963's Review of People MagazineReviewed on 8/28/19 1:32 PM
Ever since the update, digital will NOT LOAD. Have a 6 month subscription and read People magazine forever, but WILL NOT RENEW ! Horrible
John m@'s Review of People MagazineReviewed on 8/18/18 2:15 PM
It worked the first time I installed and downloaded an issue but that’s it. Won’t let me log in even after two password resets. Not worth the hassle. Uninstalled and won’t renew subscription
LexiLady💗's Review of People MagazineReviewed on 7/29/18 9:37 PM
Will not download! Tech support gives you run around and does not help! Hope they will get their act together! So frustrating 🤬
Diane132's Review of People MagazineReviewed on 7/14/18 3:34 AM
I’ve used this app for a long time, and for the most part it’s pretty good. However, ever since the last update in June the issues tab keeps showing spinning circles instead of the issues .... for issues already downloaded! And if I’m not on WiFi the spinning circles prevent me from reading the issues I’ve already downloaded. Please fix. Also please get rid of the message which appears at the top of every page telling me to swipe up. It’s so annoying! It blocks what I’m trying to read.
ThePokeNerd's Review of People MagazineReviewed on 6/15/18 10:03 PM
This app is maddening. I have to email customer service every 6-8 weeks because the app “locks” me out and I am unable to download issues. It also locks me out of past issues so I can’t read ANY People magazines that’s I’ve already downloaded. Several times I’ve had to delete the app and then go to the Apple store to download it again. This is supposed to “fix” the problem. However, it hasn’t. I just went to download the latest people magazine, only to find out that I am locked out of every issue that I’ve downloaded. Customer service is not helpful either.
Orangegirl92's Review of People MagazineReviewed on 5/6/18 3:19 AM
I am a long time People subscriber. My subscription recently expired and I let it....because of the digital experience. I don’t even read the print. I only use the digital. And as the app has updated of late...it just gets worse! Where it used to bookmark where you left off...now it does not. Where it used to be smart and you could simply touch a picture and be taken to the article...now it does not. Pathetic. I called customer service and that was futile. People needs to recognize the importance of their digital platform and get it together.
Zobo0217's Review of People MagazineReviewed on 5/31/18 1:31 AM
New update stinks. Every time i touch the screen a message saying “swipe up for reader view”appears. It no longer remembers the last page I had open. I’m not renewing. So disappointed. The update needs an update!
DustBunnycentral's Review of People MagazineReviewed on 5/30/18 12:25 AM
I don’t really have any issues with the app, but is is really annoying that on EVERY page a notice pops up to “swipe up for reading view. One notice is enough. It does not need to be on every page.
where's my iPad issue's Review of People MagazineReviewed on 5/18/18 11:34 PM
Why is the a lock on my issue on my iPad, when Apple is indicating I’ve paid for a subscription? And it isn’t locked on my iPhone. And I received notification the the new issue is available. Clearly, your app has major problems. And the rating indicates it has been going on for a while. When are you going to address? People passes the buck to Apple on this, but it sheds negative light on both.
House ap's Review of People MagazineReviewed on 4/9/18 7:59 PM
This is a terrible app now!! I keep waiting for an update. The app used to be OK not great. Now this app is totally horrible. There are too many things wrong with it even begin listing.
Olegraemare's Review of People MagazineReviewed on 4/24/19 10:27 PM
I can no longer access my issues! I did follow the directions, and was able to view the magazine until the Feb. 18th issue. I’m really frustrated as I’ve paid for three months!
llwndl's Review of People MagazineReviewed on 4/24/19 10:27 PM
Updated app does not work with an iTunes subscription
travelgal6979's Review of People MagazineReviewed on 4/24/19 10:27 PM
This is beyond frustrating. I have been a subscriber for over 30 yrs and I’m at the point of canceling. I’m supposed to get the digital subscription but when a new issue comes up, it says “buy issue” or “subscribe”. When I try to check my account online, it says account # can’t be found and expiration date “invalid”. I know my subscription has not expired. Of course, there’s no one available to help me resolve this problem except for a FAQ’s page which doesn’t help at all. 🤬😡🤬😡🤬
khheah's Review of People MagazineReviewed on 4/24/19 10:27 PM
I have used the digital app to read the people magazine when I am on vacation. I followed the directions to update the app. Now I can’t get the magazines and am forced to buy or the free trial. I. Not buying something I have already bought. Needless to say I am very disappointed with the new app that I can’t use. I’ve clicked the restore button but still no luck. Annoying
Mootzzy's Review of People MagazineReviewed on 4/24/19 10:27 PM
Why? Just why? I went to my people app for everything. Something going on in the world? I opened my people app. I knew I could get the digestible size good reporting I needed while on the go. And I checked it everyday for the latest news on my favorite celebs. Well... all that’s gone..😭😭😭
C0nn0r :P's Review of People MagazineReviewed on 4/24/19 10:27 PM
I am a subscriber to People Magazine andI am unable to access the new issues. It’s asking me to PURCHASE the new issue that I’ve already paid for. TERRIBLE!!!
guin50's Review of People MagazineReviewed on 4/24/19 10:27 PM
This latest update is terrible. I’m a print and digital subscriber. Since the update, each week has been a struggle to get the app to recognize me and not demand I pay for the digital issue. And yes, I have uninstalled and reinstalled it and signed in and out. Generally after 24 hours the app recognizes me and I get the issue downloaded. Not this week. It’s Saturday night and the app still wants me to pay$5.99 for the digital issue. (Of course, this is the week I’m not home to read the print issue, so it would be really nice to have the digital copy) Please get your act together on this. I really liked the old app, especially the “swipe up for reader view” feature, which is now lacking. Honestly if I could give a minus 1 star for this I would.
rabob's Review of People MagazineReviewed on 4/24/19 10:27 PM
The app is really horrible. I restored 5x and still the feb 18 magazine wants me to buy it! Cmon, other magazines work - why can’t People? I stopped getting SI because the app was so bad....
NetsirkM's Review of People MagazineReviewed on 4/24/19 10:27 PM
UPDATE: I have completely lost my patience here. Still waiting for an update to the subscription database to get rid of an email address that never belonged to me or my account (data integrity anyone?). Each week is a new problem accessing my issues, and why is the digital version available so much later than print? The app itself is fantastic but everything around it is a mess. Beyond disappointed in People, and all other Time Inc magazines for this ill planned app “upgrade”. At least Zinio Customer Support is responsive but these problems should NOT happen! ********** If you are reading this it’s probably too late. My problems started with Real Simple and InStyle and I will not be taking the People update until the issues are resolved. It appears it’s all Time Inc. / Meredith Corporation magazine apps. I’ve been in contact with Zinio Apps, and they have been helpful. Hopefully an update to the app or to the subscription database will be coming soon and we can all access our digital magazines easily again.
Tebbles's Review of People MagazineReviewed on 4/24/19 10:27 PM
I too, like all other customers, foolishly updated the app, only to find that it does not recognize my account as a print & digital subscriber. After installing and uninstalling, the app still doesn’t work. Print issues are showing up in the mailbox just fine. Contacted Customer Service to be told same script as everyone else ... 24 hours someone will contact me. Funniest part of conversation, after not resolving the current problem, the Rep. had the nerve to ask if I wanted to purchase a new subscription for a different magazine! What a joke! This subscription is not cheap, so the customer service shouldn’t be either! Frustrating.
Jericho11753's Review of People MagazineReviewed on 4/24/19 10:27 PM
They keep asking me to pay for each issue when I paid upfront. I did everything they told me too and the problem keeps happening. Also don’t understand why we get the on line version 2 days after it’s on the news stand. Does anyone in People corporate read these reviews Do the advertisers know how s****** up and unhappy the readers are? Is there anyone to call? Sooooo frustrated.
LynCraven's Review of People MagazineReviewed on 4/24/19 10:27 PM
This app is completely broken. The functionality doesn’t work but worse than that the design is awful so even if they fix the bugs it will still be useless. Some of what’s wrong: You have to subscribe separately to get special issues (why can’t you just buy them like you used to? BUT when you do try and subscribe it tells you purchase successful but then it say it wasn’t successful and if you try again it says you are already subscribed. In any case you can’t get the issue. Go ahead and try FAQs or contact us... blank screen. Overall the design is needlessly complicated and the home screen is a jumbled mess. What’s with all the tabs, archive -v- delete etc? Put it back how it was.... you can subscribe and download, buy and download or remove from device. This is a hot mess.
Daisy444444's Review of People MagazineReviewed on 4/24/19 10:27 PM
I cannot believe a major magazine like People could publish an update to their app which was not adequately tested. My wife and I have been subscribers for years, and it is inexcusable that I cannot access my magazines any longer. I have tried everything and followed the directions exactly as written. Nothing works. Please fix the problem!!!
ReGc03's Review of People MagazineReviewed on 4/24/19 10:27 PM
I have actually never rated an app before and I’m pretty tech savvy. The new People app experience IS HORRIBLE. Not only are you FORCED to update but the app doesn’t even work. I wasn’t recognized as a user, then my account number wasn’t recognized then I had to create a new account for an account I already had only to have a fraction of the access I pay and paid for. I’ve been a print+digital subscriber SINCE THE DAY PEOPLE WENT DIGITAL AND NOT ONLY IS THIS DISAPPOINTING AND FRUSTRATING ITS ALSO DISINGENUOUS. I’ve been with People for many many years and this is the return. Then I contact customer service only to get a cookie cutter response as if I’m an idiot not following instructions. The other app wasn’t perfect and had some bugs but at least I got what I paid for and had access to it whenever I wanted. People is actually the only magazine I subscribe too and this whole experience makes me want to cancel my entire subscription...I’m seriously considering it. GO BACK TO THE ORIGINAL APP. UPDATE: HOW MANY MORE TIMES CAN I CONTACT CUSTOMER SERVICE REGARDING THE SAME ISSUE? Only to see that they don’t even have their customer service sufficiently set up. I get two of the same emails back to back any time I contact them. I try to reply to the emails and hear nothing. Then I contact them again through the app and apparently get ignored. After taking the time out of my life to leave a lengthy negative rating I was contacted by a different customer service associate who ON THE POSITIVE SIDE did restore MOST of my back issues. I was then told to wait 24 hours for the rest and that was several days ago...no, I haven’t gotten the rest of my back issues yet. I’ve been so aggravated by this app I haven’t even read any of my issues because I’m too busy fighting to get back what I already paid for. This app, this customer service and this level of inadequacy should not be supported by Apple AT ALL. ***FINAL UPDATE- after weeks of trying to get all my access back, trying to communicate with customer service through both the app and attempts in email until finally TRYING to get someone on the phone and AFTER OVER A DECADE OF BEING A DIGITAL & PRINT SUBSCRIBER, I GAVE UP AND CANCELLED MY SUBSCRIPTION TO PEOPLE MAGAZINE. And get this, because I was an auto-renewal I HAD TO GO THROUGH MY CREDIT CARD COMPANY TO STOP THE CHARGES BECAUSE NOT ONLY DID I NOT HAVE MY OWN ACCOUNT ACCESS BUT I COULDNT GET ANY HELP FROM CUSTOMER SERVICE. SO LONG PEOPLE***
Momster24273's Review of People MagazineReviewed on 4/24/19 10:27 PM
This ‘upgraded’ app is horrible. I followed all the instructions numerous times. I can log in, but the new issue won’t download and is only offering me the ability to purchase it and I have a subscription through 7/19!!!! Beyond frustrated
Jersey10877's Review of People MagazineReviewed on 4/24/19 10:27 PM
Why even bother? Long time fan but no more
Kfogger's Review of People MagazineReviewed on 4/24/19 10:27 PM
Would give ZERO stars if available. Paid for subscription and yet March issues still not available for download, only for purchase. This seems like a racquet, a way to get additional money from subscribers. People Mag should shut you down.
msdragonlady56's Review of People MagazineReviewed on 4/24/19 10:27 PM
I am one f many who is an I-Tune buyer. I do not want every issue and I prefer to do a digital copy. My app gets stuck in the instruction page. I can never figure out how to get back to the page which gives me the option to buy the newest edition. I have deleted the app and re- installed it, to be back in the stuck mode. I wonder if the magazine is aware of how many sales they are losing, because I can get the magazine through my public library!!!
kyork10's Review of People MagazineReviewed on 4/24/19 10:27 PM
This upgrade has been horrible!! It only gives me the option to buy the issue even though I’m signed into my account. I called CS, but they are less than helpful and she says they know they are having issues with the app. Well, maybe put something on the page then to let customers know there are issues and credit them for the week(s) they aren’t able to read the online version!
430d's Review of People MagazineReviewed on 4/24/19 10:27 PM
Renewed my subscription. Can’t download new issues even though I’m receiving print copy. Can’t get anyone to respond to me for help!!!
zee who's Review of People MagazineReviewed on 4/24/19 10:27 PM
I am adding my frustration along with everyone else who have had problems accessing their issues since the update. I couldn’t access the Feb 18th until a few days ago and I still can’t access the Feb 25th issue. The only option I have is to buy the issue. I subscribe through iTunes and money was just taken out of my account last week for a magazine I can’t even access. Beyond ridiculous! Please get it together!!
KLW_78's Review of People MagazineReviewed on 4/24/19 10:27 PM
I gave it a pass last week and waited for the newest issue to finally come through 3 days late...now here I am again being asked to purchase an issue that I prepaid for. Once this subscription ends in two months, I won’t renew unless this problem is fixed. Last time I emailed customer service and was told to set up my account again, for what? This app should work as intended, new issue should be immediately available for download. I shouldn’t have to wait halfway through the week each time for them to push it to my account.
LilBit0318's Review of People MagazineReviewed on 4/24/19 10:27 PM
If it ain’t broke, don’t fix it! There have been nothing but problems since the last update! First, downloads are ridiculously slow. And, no, it’s not my internet connection. Then, I can’t switch between the text and PDF views without leaving the app and coming back. Otherwise, I just get a white screen with the spinning “loading” circle until I do. And all of this is on top of increasingly delayed uploads of new issues. I used to get them on Wednesday evenings. Then it changed to Thursday afternoon. And, with the new update, it got pushed back to Friday morning. And now the February 18 issue just isn’t available as of Friday afternoon without the app trying to charge me! No, People Magazine, I will NOT pay you an additional $5.99 when I already have a print/digital subscription and should be able to read any current or past issue at will!
Maxaunt83's Review of People MagazineReviewed on 4/24/19 10:27 PM
I also just updated (because we HAD to) and it’s telling me I need to buy the latest issue even though I subscribe through iTunes. Have tried “Restore issues” a thousand times as well as deleting the app and re-installing which used to work. At my wit’s end and also close to just demanding a credit as I had to do with US magazine a few years ago for the same reason.
Nanceaponce's Review of People MagazineReviewed on 4/24/19 10:27 PM
I’ve had a digital subscription for over 5 years - thoroughly enjoyed this magazine and looked forward to it's weekly release until this last update was forced on us subscribers. I experienced every one of the frustrating issues described in all the other negative reviews - each time a new problem arose, I sent an email, as directed, describing in detail what was happening - each time, I received a canned reply stating I would hear from someone within 48 hours - 3 times, I reported a problem, 2 times I never heard a word in response, the 3rd time I did receive a reply but my email was obviously not fully read and I was given an answer that didn’t address (at all) what needed to be done to resolve my problem. Eventually, I was able to access the editions as they became available - HOWEVER, previous to the update, the new issues could be downloaded and viewed immediately after midnight on Wednesday (technically it was Thursday morning) - NOW, they are not accessible until Friday evening - which is totally unacceptable as the new magazines are available in stores on Thursdays - one of the most attractive aspect of a digital subscription was that it would be available before print copies hit the stands. Because of all the bad experiences since the update and the fact that the cost of a 6 month subscription has skyrocketed, I will not be renewing when it comes due again.
Jin614's Review of People MagazineReviewed on 4/24/19 10:27 PM
Horrible, same issues as other reviewers on here. I paid for a digital subscription and can’t even read my magazines every week. This is the second time. I signed up an everything. Every other magazine I have my issue is there waiting for me. Ever since I went digital with People magazine there’s been a problem. Counting the weeks till my subscription is finished because I am DEFINITELY NOT renewing. Get together People magazine we expect better.
Twc terrific app's Review of People MagazineReviewed on 4/24/19 10:27 PM
I’m having the same problem as the other reviewers. It has been weeks. Every time I call I wait on hold a long time and the person says “sorry” they hope to have the app fixed next week. I’m very close to canceling my subscription.
Nene____'s Review of People MagazineReviewed on 4/24/19 10:27 PM
Update — a lot of people are saying they are being prompted to purchase the February 18 issue. That issue is not showing up for me at all, to read or to purchase (I have a subscription, so I obviously wouldn’t buy it anyway). I will give them one more week to get their app back on track. If they can’t, I am cancelling my subscription. The previous version was working fine, so I don’t know why they changed it. One of my favorite things was to check the “Latest” section periodically to see what was going on. That section is now gone. There is an “Explore” tab now, but that has had the same 5 articles since the update went live and 3 of them are from 2018. Clearly not the latest content. Please bring back the old app!
JulieRhea's Review of People MagazineReviewed on 4/24/19 10:27 PM
After several weeks of working...I am now being asked to buy the issue! My subscription is on auto-renewal and I am very frustrated! I have turned the iPad on and off, took the app off and put it back on and signed out and signed in and nothing is working! So frustrating!
Lunakitty2015's Review of People MagazineReviewed on 4/24/19 10:27 PM
Since “updating” or whatever they did this is the worst app for reading a magazine. I have been reading the digital version for at least 5 years and never experienced a problem until the last couple of months. Most times a new issue is not automatically downloaded so I have to log out and log back in. Many times even doing that does now download the issue. Once you log out the previous issues are no longer on the tablet. What a piece of c**p.
Lizxyxfgh's Review of People MagazineReviewed on 4/24/19 10:27 PM
Sign in required, limited access, forces subscription. Same news on US or Daily Mail without this jumping through hoops!
Snichtel's Review of People MagazineReviewed on 4/24/19 10:27 PM
Soooo frustrating; will not open, experiencing problems messages... no support!
Annalea80's Review of People MagazineReviewed on 4/24/19 10:27 PM
I have the same problems as many of the other reviewer‘s I was told I needed to update the app then was told by the App Store it didn’t exist I have spent a lot of time trying to get access to my People Magazine subscription without success. Frustrating doesn’t begin to describe my experience and disappointment in not being able to have easy access to what I am paying for I dread calling customer service to cancel my subscription because I’m sure that will be another ordeal
redwood city123456's Review of People MagazineReviewed on 4/24/19 10:27 PM
I was forced to update the app and as others have noted, I cannot log in. I don’t have time to call and wait on hold as others have done. I went to the website and logged into my account showing I’m paid through July 2019. My profile confirmed my email address and account # - neither of which is recognized on the new app....so, I cannot view the magazine digitally through the app. WHY MAKE US UPDATE ONLY TO LOSE ALL FUNCTIONALITY?
Mbfrisc's Review of People MagazineReviewed on 4/24/19 10:27 PM
I too, like I now see, most of the other users was forced to update my app. I’ve called customer service twice with the broken promise of it’ll be fixed immediately etc. 2 weeks now! I’m getting ready to call a third time since the issue still hasn’t been resolved. I don’t want print copies, I enjoy doing my small part for the environment as well as ease of having it on my iPad. Is this life/death??? Of course not but these subscriptions aren’t cheap and I’ve been a loyal subscriber for 10 years. I always pay the bill...I want the service I pay for. Get it together!!!
where's my iPad issue's Review of People MagazineReviewed on 4/24/19 10:27 PM
Where is my Feb 18 issue? I subscribe through iTunes and do not see the latest issue on my iPad, unless I want to pay $5.99 for something I’ve already purchased. It is available on my iPhone. And I received notification the the new issue is available. Clearly, your app has major problems. And the rating/reviews indicate it has been going on for a while. When are you going to address? This has occurred both before the new app and with the new app. You realize, the only reason your rating is 1.6 is because people have to select one star to leave a review? People passes the buck to Apple on this, but it sheds negative light on both. I blame Apple first. They took my money!
SareQ's Review of People MagazineReviewed on 4/24/19 10:27 PM
Thanks for adding the “latest news” section. I was missing that. However, it needs some fixing. It hasn’t changed since it was added. Nothing new. It’s not latest news if it’s several days old!
Mrsberry100's Review of People MagazineReviewed on 4/24/19 10:27 PM
Have been an online subscriber for years. The app no longer recognizes my subscription.
Rick8875's Review of People MagazineReviewed on 4/24/19 10:27 PM
Digital version of magazines is 3 issues behind the printed version. How does that happen if this day and age. Would think digital would be much faster and easier than print. When will this be resolved?? Been going on for a month now......
vansplinter's Review of People MagazineReviewed on 4/24/19 10:27 PM
I am so impressed with their customer service! They respond quickly and always answer your questions, and do so humbly and accurately
doyourjob.6299's Review of People MagazineReviewed on 4/24/19 10:27 PM
This updated version is not user friendly at all. I have no trouble with technology and have followed the instructions exactly. I still can’t get it in. Aren’t you one the most widely read magazines in the world? Did your IT people feel the need to justify their existence by making this absurd, unnecessary modification? Now apparently I get the anticipated joy of calling your poorly rated customer service department on a Saturday morning. Thank you so much. Your readers deserve better than this.
birchhill's Review of People MagazineReviewed on 4/24/19 10:27 PM
Designing an app for a magazine isn’t a new concept. Look at any of the Condé Nast titles like Vanity Fair or Vogue. Or the Economist. Why is People stuck in the 1990’s? Don’t force me to update, let me do it when I have WiFi. TEST the app. Can’t sign in. Doesn’t recognize my email or account number from the cover of the print issue. Zero access. What a waste of time. Update: after many emails back and forth with Zinio customer service telling me to sign in, which I could not do, they must have done something on the back end to sign me in. Now, I’m signed in, but there is no new issue for this week. Normally the app would automatically show the new issue and let me download the issue. Not now. Customer service tip: when EVERY person complains about the same issues, maybe the answer is to fix the app, not torment us with multiple emails that don’t address the problem. Just saying.
Daisy's Tunes's Review of People MagazineReviewed on 4/24/19 10:27 PM
After being a subscriber for years, this last update not only locked me out but insists my account and email information do not exist. Called customer service and was on hold for 30+ minutes, only to be told by a very fast talking RUDE employee, that there is nothing she can do and I have to wait until the developers correct the problem. It’s been several weeks and my suggestion is you need to hire better developers and refund the customers for your major mistake.
Welcome65's Review of People MagazineReviewed on 4/24/19 10:27 PM
What have you done to this app??? I’ve been subscribed to People and Entertainment Weekly through iTunes for years. Now that you’ve switched to Zinio, I am only given the option of purchasing my new weekly magazine. I have already PAID for these magazines but now can’t get to them. What is the answer here???? After I hit ‘restore purchases ‘ , NOTHING happens. Please advise as to how to get to my paid for magazines!
Bludvl82's Review of People MagazineReviewed on 4/24/19 10:27 PM
The new app is horrendous. Last week it was unavailable so I waited for my paper copy. This week it says the email address I’ve been logging into it with for 10 years is invalid. It’s a good idea not to p*** off your loyal customers. Customer service has not fixed this issue weeks later. Not a good thing to alienate your customer base!
v5285634's Review of People MagazineReviewed on 4/24/19 10:27 PM
I am unable to download the March 4, 2019 issue. I received the print copy a week ago, but the app wants me to purchase the latest issue in order to read the digital version. My subscription doesn’t expire until September 2020; so I have no idea what is wrong with this new app. Apparently a lot of people are having this issue. Why can’t the app be fixed?
DLesiuzcok's Review of People MagazineReviewed on 4/24/19 10:27 PM
But no matter what I do since the app update I can’t get the most recent issue
rgcall's Review of People MagazineReviewed on 4/24/19 10:27 PM
I have an existing acct but It does not allow me to download new issues. It prompts me to buy.
Joellegk's Review of People MagazineReviewed on 4/24/19 10:27 PM
Forced upgrade. Subscriber for decades. No customer support phone number from magazine or zinio. App cannot find my account and after extensive email support, finds it and it works for exactly one issue and one week. Roll back to the old app or fix this one...and extend the subscriptions for all the people you are aggravating and underserving.
Llabine1's Review of People MagazineReviewed on 4/13/18 3:57 PM
Why have you taken a working app and destroyed it.... 1. I have to sign out then sign in to read it otherwise I am locked out. 2. The swipe up to read articles does not work...half the time the pictures don’t load so I am looking at blurry squares that never open 3. The swipe up also loses the ability to see all the pictures so the only time I can see the pictures that quite frankly make the whole magazine is to by pass it and just enlarge everything on my iPad ...it wasn’t broke why fix it. These 3 things are so aggravating that despite being with people from day one I had considered cancelling....I have vision problems so the digital is perfect for me now if it would only quit making me sign out then in to view my magazine I would be so happy...wish I could go back and undo the update that ruined this for me...if I could give it zero stars I would...
Roz223's Review of People MagazineReviewed on 3/31/18 1:18 PM
I have had a digital subscription for years and the app has been OK until this latest update/re-vamp. Difficult to read pages. Most frustrating is no way you can bookmark your page when leaving the app. Every couple weeks, I have to delete and re-install so it will recognize my account and let me download the latest issue. DO NOT WASTE YOUR TIME!
Llss77's Review of People MagazineReviewed on 3/30/18 5:35 PM
I couldn’t wait to read my new People on the digital app because it looked so crisp. Then they shrunk it all down and I had to zoom in to read everything. And now, with this new called ‘upgrade’, it’s the worst ever. Have to log in every week, pictures look blurred and c***** unless you read in ‘swipe up mode’, never saves your place if you leave the app. Zero stars!
luigilulu's Review of People MagazineReviewed on 3/30/18 2:05 PM
I have nothing but trouble accessing my digital People Subscription every week since the update! It’s horrible. Before it was a breeze to access and read, now I’m constantly having to contact support. They should have just left it alone. I’m cancelling my subscription, it drives me crazy!
Need More Options's Review of People MagazineReviewed on 3/27/18 11:44 PM
My app kept saying “access denied” so I deleted and reloaded it.....welp didn’t fix a thing. Now it won’t even open at all. What’s the point of paying for he digital subscription when I can’t even use it? If I could give it 0 stars I would.
JLD1234566's Review of People MagazineReviewed on 3/25/18 3:49 AM
This really is the worst app! The “swipe for reader view” covers up the top of the page and I can’t get rid of it. That’s when I can actually get access to the current issues! Since the update I don’t have access! They charged me for 6 months, but I can’t even get the issues! I tried to sign in, but it says it’s the wrong password. When I click “forgot password”, they say they’re going to email me “in a few minutes” with instructions to reset. However, I never receive the email! I just cancelled my subscription. I’m done with them!
Dr. Pangloss's Review of People MagazineReviewed on 3/25/18 1:25 AM
I have a subscription good thru April,2018, and have not been able to view a magazine for weeks
AletaB's Review of People MagazineReviewed on 3/1/18 11:33 PM
They launched a new version of this app recently and, even though it would seem impossible, it is even worse. You read part of the magazine and when you come back later instead of it being open where you left it (like a Kindle book) it makes you download the magazine issue again (half the time won’t even download) then try and find your place. Isn’t this a basic function of a digital magazine?? Then you try and contact them and it says “sending” for 15 minutes and never goes through. In this digital age where people don’t want to waste paper and want the convenience of reading on a device People better step up their game...
ThePokeNerd's Review of People MagazineReviewed on 3/1/18 10:14 PM
This app is maddening. I have to email customer service every 6-8 weeks because the app “locks” me out and I am unable to download issues. It also locks me out of past issues so I can’t read ANY People magazines that’s I’ve already downloaded. Several times I’ve had to delete the app and then go to the Apple store to download it again. This is supposed to “fix” the problem. However, it hasn’t. I just went to download the latest people magazine, only to find out that I am locked out of every issue that I’ve downloaded. Customer service is not helpful either.
evilsmurfette's Review of People MagazineReviewed on 2/7/18 10:12 PM
Doesn’t save your place Doesn’t save the issue you were on..... Put it back please
goipod's Review of People MagazineReviewed on 2/4/18 8:55 AM
I buy individual issues. Every time I buy ONE the screen goes white and I get NOTHING! USUALLY I delete and reinstall the app. Now I can’t even get my issue I paid for that way. Why should I have to contact app support to get something I paid for already! Fix your app!!!!
Evie1025's Review of People MagazineReviewed on 2/28/18 2:19 AM
I bought a special digital issue two years ago that cost $16. When people did their last update, there was no special issue section so I called People who said I needed to talk with People's digital department, who said I needed to talk to Apple because I paid for it through iTunes, who said I needed to talk to the app developer, who said I needed to talk to People's single edition dept and they would send me that special edition in paper format, who then told me no, they want $16 more dollars. This has been going on for 4 months with no results. Not to mention the fact that there is no bookmark anymore and they ask an outrageous amount of money for a digital subscription. I told them to cancel my subscription when it is up.
1Flamingo's Review of People MagazineReviewed on 2/2/18 12:13 PM
Have decided to cancel my subscription. Extremely difficult to access the pages and many times I’ve been unable to download the issue. Not worth it.
jan2204's Review of People MagazineReviewed on 2/16/18 5:10 AM
I certainly hope People didn't pay this developer much. This has to be the biggest step back in app history! I supposedly have print and digital but the new app is completely locked. On the rare occasion that I can view an issue, it looks like someone scanned the magazine in. No functionality like the old version had. Deleting it off my iPad altogether and I'll read it the old fashioned way -
regniteihcS's Review of People MagazineReviewed on 2/12/18 9:18 AM
Before I cancel my subscription, will there be bookmarks in th near future or not? Thanks. Leaving emotions aside, can you please tell us what those new features are? Thank you. What exactly are these new features? When do we get bookmarks????? Great news about the forthcoming update. How near is the near future? Thanks This is a magazine app, not a social media one! I don't have the time to always finish an issue in one sitting. There are no bookmarks! I can't even delete issues offline. Don't p*** off longtime readers any further and remember you're providing reading material. Bring on the next update with at least bookmarks!!!
Datredhed's Review of People MagazineReviewed on 2/12/18 7:25 PM
Please consider if you’re going to become a subscriber. I have been one since 2001, and “print and digital” since 2014. Imagine my surprise when I renewed last October only to find when my new subscription started it was for print only. Where was that on my renewal form? Oh, it wasn’t. It was just a RENEWAL FORM. And since I had been doing the same thing for 4 years... why would I quit? But when I contacted Customer Service and then Account Services...I was told “we’re so very sorry but our system won’t allow us to add the digital option to your account, not at that price”. WHAT? It was over $200 so it’s not like it was a buck! And where was that noted on the renewal form, that there were different prices for print vs. print and digital? But for an additional fee, they would be HAPPY to add it on. I said, “no thanks”, and will be deciding with my husband if we just want to cancel outright or let the subscription run out and not renew. Either way, this money-grubbing magazine won’t get another dime out of me. If this is how a customer of over 17 years is treated well...this is obviously not the magazine for me. And the app leaves a lot to be desired, by the way. A LOT.
Junkbadnogood's Review of People MagazineReviewed on 2/11/18 12:03 PM
I agree with all the negative comments on latest app update. I have subscribed for at least 3 years to both digital and hard copy. With this update I have had problems every month. The last 2 months I have been unable to "unlock" the new issue. Needs to be fixed now.
lvphotomama's Review of People MagazineReviewed on 12/9/18 12:34 PM
Updated (2018) review: Does developer read these reviews? No one seems to be happy with the current version, me included. There have been no updates to fix the problems I previously reported and that I also sent by email which I never received a response. What is the point of offering a digital version if it is going to be so user-unfriendly!?! Updated (2017) review: Why mess with something that works. How things have changed since I posted the previous review below. I HATE this latest update. When I get out of an edition and return later sometimes it is where I left off but more often it is the download page. I select, get the cover page and then have to find where I left off. You took away the bookmark feature and the thumbnails are so small I can’t find an image that looks like the page on was on when I got kicked out. Getting the message to swipe up for reader view is annoying. No way to turn it off. On 11/12/17 I sent an email with the complaint about not being able to turn off reader view and was told it was being referred to the appropriate office. No further response. Later I received a customer service survey. No one contacted about my complaints. Please listen and respond to your customers. 1st review: I have been a People subscriber almost since the first edition and love the digital version. I have my magazine with me everywhere I take my iPad. I really like the bonus pictures and stories, and being able to watch the videos that I don't get in my paper magazine. Great app! I have no complaints.
lvphotomama's Review of People MagazineReviewed on 12/9/17 2:00 PM
Why mess with something that works. How things have changed since I posted the previous review below. I HATE this latest update. When I get out of an edition and return later sometimes it is where I left off but more often it is the download page. I select, get the cover page and then have to find where I left off. You took away the bookmark feature and the thumbnails are so small I can’t find an image that looks like the page on was on when I got kicked out. Getting the message to swipe up for reader view is annoying. No way to turn it off. On 11/12/17 I sent an email with the complaint about not being able to turn off reader view and was told it was being referred to the appropriate office. No further response. Later I received a customer service survey. No one contacted about my complaints. Please listen and respond to your customers. Previous review: I have been a People subscriber almost since the first edition and love the digital version. I have my magazine with me everywhere I take my iPad. I really like the bonus pictures and stories, and being able to watch the videos that I don't get in my paper magazine. Great app! I have no complaints.
Catiana14's Review of People MagazineReviewed on 12/8/17 6:23 PM
This app keeps going downhill with each update. Everything looks so blurry now, words and pictures. And the reader view option every time you flip the page is so annoying. I get a headache each time I finish the magazine 👎🏼👎🏼
sfpoooiiiiuuyytttvvgxx.'s Review of People MagazineReviewed on 12/8/17 4:29 AM
I hate the new format. It does not save your place in the magazine if you leave the app and come back- I’m just going to read it on texture from now on and won’t renew. It’s a waste of my time in the new format. Very disappointing.
Moester OC's Review of People MagazineReviewed on 12/8/17 2:50 AM
It’s nearly impossible to read this magazine with this app. Not an improvement at all. I’d rather go back to hard copy
CTTOCALI's Review of People MagazineReviewed on 12/7/17 5:11 AM
Awful awful awful. Worst upgrade to an app ever. (Sarcasm starts here) Thank you people as I love having to find the last page I was reading and the last issue I was reading every single time I launch the app. My days may be filled with a full time job and caring for my family and home but it just wasn’t fulfilled without a online news magazine (that is suppose to be a relaxing indulgence) creating more frustration for me.
bizzybee4's Review of People MagazineReviewed on 12/7/17 1:46 PM
I’ve been a subscriber for years, but every time there’s a new issue, it tells me to subscribe. So frustrating!
pinksg's Review of People MagazineReviewed on 12/31/17 1:11 PM
The People app was one of my favorites but the latest updates have left us with a useless app. I’ll go back to reading the paper magazine. One of the most annoying changes is that the app can’t remember what page I’m on anymore. Since I don’t sit down to read the entire magazine in one sitting, this is quite irritating. In previous versions this feature worked great, let’s bring back the older version!
Moester OC's Review of People MagazineReviewed on 12/25/18 12:35 PM
This is the worst app I’ve ever used! Every week I try to download the current issue and even after many attempts it fails to download - usually for several days. I now realize that by the time I finally get the issue to download, the good stories have already been all over the Internet and I’ve read them. So the magazine is old news. The very reason print news is dead. I will not be renewing after 25 years.
Ohrunners's Review of People MagazineReviewed on 12/24/17 3:42 AM
Picture quality is horrible. I only updated because I couldn't download my subscription and wish I hadn't. Loved the old app. Now the colors are waaaay off and pictures distorted. Bring the old one back --- this looks like 2007 not 2017!!!!
Pascha's Review of People MagazineReviewed on 12/23/17 9:25 AM
App was updated a couple of months ago. Now it is terrible! You used to be able to go straight to your downloaded issues. And now you can’t. You have to keep bringing up all the issues over and over again to find the ones you downloaded. App also constantly forgets where you left off in reading. And it shuts down all the time, making you search yet again for downloaded copies. Absolutely awful!
Kbishtx's Review of People MagazineReviewed on 12/23/17 3:31 AM
No bookmark to return to previous page, blurry photos and laborious “reader view” make this digital version of a good magazine unreadable. The former format was much better.
chojtcba's Review of People MagazineReviewed on 12/22/17 11:05 PM
How could an update be so inferior to the previous version?Every update gets progressively worse. I used to love the app. Now it is just horrible. If it was possible, I would rate with zero stars. The sad thing is, the last version was so much better. People ruined the enjoyment of reading online with this update. I truly hope they correct this soon.
Akr72's Review of People MagazineReviewed on 12/21/17 9:11 PM
The People updated app is terrible. It no longer takes you to the page where you left off reading. It takes you back to the beginning, forcing you to swipe through the entire magazine. To make matters worse, the “swipe” function doesn’t work well, sometimes not at all. Trying to read the magazine is an exercise in frustration. Please fix it!
Janie-Marie's Review of People MagazineReviewed on 12/21/17 5:39 PM
Now, another update and it’s even worse! No way to bookmark your page, and the ‘reader view’ comes up every time you move to the next page. C’mon - are the developers even paying attention to the customers? I think not! Like the other review, I can't believe that they just shrunk the page for the tablet. The printing is too small. Other than having the convenience to read the magazine on my tablet, the electronic version offers no extras and in fact is a step back from the printed version because it's smaller. The version before this was fine - why did you change it?????
regniteihcS's Review of People MagazineReviewed on 12/21/17 3:26 PM
Great news about the forthcoming update. How near is the near future? Thanks This is a magazine app, not a social media one! I don't have the time to always finish an issue in one sitting. There are no bookmarks! I can't even delete issues offline. Don't p*** off longtime readers any further and remember you're providing reading material. Bring on the next update with at least bookmarks!!!
People lover? Hater?'s Review of People MagazineReviewed on 12/21/17 2:48 AM
Seriously? You still have not fixed this app or other Time Warner apps. This app is horrible. I am seriously about to get rid of all Time Warner subscriptions. Awful.
Jackdadragonslayer's Review of People MagazineReviewed on 12/21/17 11:26 PM
Minor improvements seem worthless given all of the glitches this app now brings with it! Every week I need to delete the app and reload it before I can download the issue—otherwise the app doesn’t remember me and will only offer a 15-page preview. And I’m not usually one to read the whole magazine in one sitting, but if I go away from it and then reopen it later I have to start at the beginning and scroll across the bottom to find where I left off. The only positive upgrade is being able to turn my iPad to landscape and see both pages side-by-side—no longer cutting photos and headlines in half.
Eliza Stut's Review of People MagazineReviewed on 12/20/17 2:25 AM
The older version of the app was so much better than this one. The Developers there sure didn't test this enough or try to preserve the features that were the biggest satisfiers. No bookmarks, slow to load, and when I click to open the issue it opens to the cover story halfway thru the magazine. Nothing is intuitive anymore. That swipe up for reader view message is so irritating and unnecessary. Once you prefer the reader view, it should keep that setting throughout. Was the update written by new grads who have never used a magazine app before??
Lin4327765's Review of People MagazineReviewed on 12/2/17 7:53 PM
Hi the past app was the best. This updated app has ruined my favorite activity in the week. It asks you to sign in every week and doesn’t remember you like before. Each page has a reader view message which is in the way. Too awful. Please fix it
LaughAndAHalf's Review of People MagazineReviewed on 12/19/17 5:50 AM
Update: Now I can swipe to get a readable version but if I don't read the entire magazine before clicking out to check my email or any number of things, it goes back to the cover and I have to remember what page I was on. The interactive version you had originally was 100 times better than any update since. Please fix this! I thought my vision was getting until I realized People changed the format. I can no longer read the magazine on my iPad without enlarging every piece of text. This used to be my favorite way to read People. Now it's frustrating to no end. I might as well delete the app and just read the print version.
mcjd12cc's Review of People MagazineReviewed on 12/18/17 4:09 AM
People got it wrong with this update. Takes ages to access subscriptions after downloading. No bookmark. "Reader view"? Can't figure that out. All I get is bumped out to the main site if I swipe up. Considering cancelling my digital subscription.
Denverskymuffin's Review of People MagazineReviewed on 12/18/17 3:02 AM
I’ll be cancelling my subscription ASAP because of this new app.
irishone444's Review of People MagazineReviewed on 12/18/17 3:00 AM
Wish I could give zero stars. This upgrade is awful.
Game is cool's Review of People MagazineReviewed on 12/18/17 2:47 AM
I have been using the digital version of People magazine since it came out(and it was free with a print subscription!). I still can’t figure out why they went backwards and took the video and audio links away. I really enjoyed hearing song samples from new albums and trailers for new movies. Now I can’t even open it anymore. I’m trying to download it again and it’s just spinning. If they wouldn’t have added website feed, it would still work. Why am I paying extra for this? It used to be my favorite de-stressor. Now it brings me stress.
Peapy's Review of People MagazineReviewed on 12/17/18 12:40 PM
This app is horrible. Magazine subscribers are supposed to have access to the digital version. When you try to log in it tells you that they can't process the request. Not what it used to be, making it very hard to want to stay a subscriber!
Wordrioter's Review of People MagazineReviewed on 12/17/18 12:40 PM
Does not work with IOS 10. Used to work fine with my 2nd gen iPad. Has not worked since I moved to iPad Air about a year and a half ago.
Jazzrules's Review of People MagazineReviewed on 12/17/18 12:40 PM
Why was the app retired? I'm a long time magazine subscriber and frequently checked out the articles on the app. I can't always and sometimes don't always want to watch videos and I'm extremely disappointed with the new People/EW app!
Tanseyann's Review of People MagazineReviewed on 12/17/18 12:40 PM
I had all access of People magazine now they want more money for the digital version??? Bye bye People! You lost a loyal subscriber
Nissanterri1125's Review of People MagazineReviewed on 12/17/18 12:40 PM
Not sure what happened but app never works anymore. It never says download just purchase or subscribe. So disappointing as I used to love it
2Headache4's Review of People MagazineReviewed on 12/17/18 12:40 PM
What a waste of time going through a never ending circle trying to get the digital version. Makes me regret renewing my paper copy!!
Katierocks1's Review of People MagazineReviewed on 12/17/18 12:40 PM
Can not download when I have a subscription and it says my digital is activated. I have tried so many times, I'm done......
MarketingDivaDeb's Review of People MagazineReviewed on 12/17/18 12:40 PM
Impossible to get "latest" issue. Always stuck on the one issue i managed to download months ago. Constantly locks up or freezes and can't get any clarity on how to upload current issue. Extremely frustrating
RRE173's Review of People MagazineReviewed on 12/17/18 12:40 PM
It's great for an airplane ride but generally lacking in value tho no less in price .... Let me see how this trial run works.
CDP's iPod & iPhone's Review of People MagazineReviewed on 12/17/18 12:40 PM
Hey guys, This isn't working in iOS 10, on iPad Air 2. Other newsstand apps are fine.
Szerath's Review of People MagazineReviewed on 12/17/18 12:40 PM
Music interrupts my music or audiobook. Pictures don't load. Doesn't update in a timely manner. Nothing like discreetly reading at work like having blaring advertisement sound start playing.
DivaDev's Review of People MagazineReviewed on 12/17/18 12:40 PM
I have been a People Magazine subscriber for many years. While I enjoy their printed publication, their app is one of the worst I've seen. I have contacted their support team numerous times for the same issue: when I log into my account, I am still prompted to pay for each issue (again!) before I can view it in their app. This issue has persisted for years, across numerous upgrades of the app. In short, the app almost never works as it is supposed to, making it completely unusable and worthless. This app has one purpose and consistently fails to perform that one purpose.
Tigerbabe1's Review of People MagazineReviewed on 12/17/18 12:40 PM
I'm like many other subscribers, frustrated that I can no longer access my digital issues. I tried uninstalling and reinstalling the app with no luck. At first I couldn't access the current issue. Now I can't access any of them, current or past. I never had any problems until tonight. Very disappointed.
AWALTON24's Review of People MagazineReviewed on 12/17/18 12:40 PM
The app doesn't work at all anymore. And it should stop asking to purchase subscriptions every 30 seconds.
Omgcls's Review of People MagazineReviewed on 12/17/18 12:40 PM
If I could give negative stars I would. Even though I have a digital subscription it keeps saying I have to pay for each issue before downloading. Contacted People customer support which was useless. Told them the problem and they proceeded to tell me how to download! Nothing about the problem I was having. Only way I can download and read is thru the Amazon app. Get it together People Magazine!!
Navenyax's Review of People MagazineReviewed on 12/17/18 12:40 PM
The magazine is grossly expensive. Years ago I had a subscription, I was going to renew it when the Jonbenet story breaking and opened the app. $6 per issue?! Wow, no thanks. Needless to say, I did not subscribe.
Caddis mom's Review of People MagazineReviewed on 12/17/18 12:40 PM
I feel like I'm on a carousel - round and round round - still no access.
CLJens's Review of People MagazineReviewed on 12/17/17 6:32 PM
Online help says it will download to the newsstand app...it did not. App won't even open despite downloading twice on iOS 8.1.1. Canceling digital subscription immediately!
Mikeyzeech's Review of People MagazineReviewed on 12/17/17 1:02 PM
Jeffrey Brian's Review of People MagazineReviewed on 12/16/17 2:15 PM
How do you take a glossy great app and make it look like a t***** throwaway magazine from the 1970’s? Well ask People. That’s what they have just done. Absolute garbage.
People lover? Hater?'s Review of People MagazineReviewed on 12/15/17 4:22 AM
Still SOOOOO BAD. Deserves zero stars. I guess they do not pay their developers. This application is so bad, it is rare that I can actually download the issue week to week. I prefer to read People on my iPad but it seems almost impossible. This week's issue is on the newsstand but I am not able download it once again. I am ready to cancel my subscription, especially since Time Inc. basically forces you to buy the print addition in order to get the online addition since it is cheaper that way. What a scam. Not worth the headache. Still SOOOO BAD.
kreilly81's Review of People MagazineReviewed on 12/12/17 6:37 PM
I agree with the many reviews about how horrible this version. It is simply hard to navigate and it is NOT stable. I feel stuck using this app since I have a subscription. Hope the developers will actively change this for the better.
wheatbeaver's Review of People MagazineReviewed on 12/11/17 5:30 AM
This new version of the app is awful. I had no problem with previous version. Now I can’t even get my online edition of People. They should go back to previous version. Awful, awful!
Zobo0217's Review of People MagazineReviewed on 12/11/17 1:17 AM
New update stinks. Every time i touch the screen a message saying “swipe up for reader view”appears. It no longer remembers the last page I had open. I’m no renewing. So disappointed. The update needs an update!
Aktoothfairy's Review of People MagazineReviewed on 12/10/17 5:39 AM
I am so frustrated with the new update! I have to sign in each and every time to get the new weekly magazine. It is not user friendly.
Love textplus's Review of People MagazineReviewed on 12/10/17 5:17 PM
The paper version is available a day or two before the digital, I can no longer access my downloaded issues when I’m on a plane - the main reason I opted to pay EXTRA for digital access - and there is no bookmark. You’re forced to search for where you left off. Wish I could award ZERO stars. Worthless.
brenda444's Review of People MagazineReviewed on 12/10/17 3:26 PM
I hate the updated app and when my subscription is up, I will cancel. Hate that it does not remember where you left off. Just such a mess now. Simple is sometimes best and does not always need changed.
ShaDaniels's Review of People MagazineReviewed on 11/4/17 11:55 PM
I loved how interactive this People magazine app used to be. Now it’s just like reading the magazine. The print is so small that I am constantly zooming in just to be able to read the article. Horrible “upgrade”.
Ace tuna's Review of People MagazineReviewed on 11/29/17 8:43 AM
It's hard to fathom what they were trying to do with this update. Reader experience is so much worse, especially the visual quality. In a world where we expect only improvement (UHD, OLED,etc), it's stunning to get a degradation like this.
cranky people reader's Review of People MagazineReviewed on 11/28/17 1:20 AM
The changes in this app are making me consider canceling my digital subscription. I shouldn't have to spend extra time clicking on the magazine cover numerous times to open it when I've already been reading the magazine. Every time you open the magazine you will have to search for your page. It never opens to where you left off. What happened to extra pictures because you're reading the digital version? That's gone. Each page now is blocked with a message to swipe to read in a different format. But it blocks the top of the page making it impossible to read. Once you go to article the pictures come up so slowly and often blurred. Bring back the previous version. It had flaws but nothing to this extent.
Sakuragirl1's Review of People MagazineReviewed on 11/27/17 6:35 AM
What the heck did they do... they took what was one of the best digital magazines and made it c*** over the past few years after a few iterations. I came to write a review and saw my original review (shown below) and it reminded me just how far they have fallen. No bookmark when you leave the app, you have to find your place again every time you come back, swipe up for reader view message every time you go to the next page is so annoying. Not interactive, just the print magazine in digital form. I’m not sure how much longer I’ll keep my subscription if they don’t fix things. Previous review: People magazine got it right. The best iPad magazine out there. Able to have subscription and not pay per issue, great interface, love the extras such as additional photos, videos and music clips. The bestest!!!
cwpepper's Review of People MagazineReviewed on 11/27/17 1:43 AM
The new app is absolutely horrible. Trying to delete or download an issue is like watching jello gel. The app also just stops working at any given moment. Tonight I tried to download the newest issue and it just goes to a blank screen then back to all the issues and when I try to download...back to a blank screen. I am supposed to renew my People subscription in the middle of December but why would I spend money, and People is NOT cheap, for something I can't access. SO frustrating. I also hate all the other c*** on the screen now...I just want to read the magazine!
De'foxed's Review of People MagazineReviewed on 11/26/17 6:42 PM
Not only is the app worthless, I can’t figure out how to stop the auto billing. I deleted the app twice but still get billed for something I haven’t looked at in probably a year.
Good morning people's Review of People MagazineReviewed on 11/26/17 10:02 AM
There is nothing about this app that works right...trying to read the magazine is miserable! People should give me my money back for the subscription. This app makes it worthless!!
KateAf's Review of People MagazineReviewed on 11/25/17 6:54 PM
I just deleted my subscription. That is how bad the latest update is. It doesn't remember you logging in. It pushes a "reader view" via a black box on every page. And most importantly, it made all the pictures blurry and out of focus. The magazine is essentially unreadable now on an iPad, and it was fine before. I encourage others to cancel and delete the app too.
Runn4's Review of People MagazineReviewed on 11/24/17 9:42 PM
Updated 11/24/17 - What happened to the bookmark feature?? Blurry pictures, not user-friendly - especially when reading offline, poor all around! But most of all, if I can't read the whole issue in one sitting, (which is never) I'd like to know where I left off! PLEASE ADD BACK BOOKMARK FEATURE Updated 7/7/17 - What's with the new redesign? The text is too small to read without expanding every page! What happened to all the interactive content? That was the fun part of the digital version. I don't want a shrunken down copy of the print magazine that's too small to read. If that's the case, give me back the crossword puzzle that was in the print version that couldn't be in the digital version!
B$$$$$$$*'s Review of People MagazineReviewed on 11/24/17 4:19 PM
The new app format is so awful!!!! It's so slow, doesn't even load sometimes. My place never gets saved when I stop reading an issue and close the app. Sometimes the app shuts offing the middle of using it. TERRIBLE!!!!!
KateBR's Review of People MagazineReviewed on 11/23/17 2:52 AM
I am a long-time People subscriber. I have the iPad with Retina Display, and People magazine always looked crisp and perfect. However, suddenly most pages are completely blurry. Plus, the “solution” to the new minuscule print is a completely annoying “Swipe Up for Reader View”. The entire thing is such a mess! From the blurry photos to the smallest print to very busy pages with constant ‘swipe up’ messages, it’s so unenjoyable. I don’t want to have to swipe up to read a second version! And many photos in the ‘reader view’ don’t show up at all. PLEASE fix this mess before I give up one of my favorite magazines!
Kaman12345678's Review of People MagazineReviewed on 11/23/17 2:47 AM
I can't make this a one star review but that is all it's worth. The new app is clunky, slow and not user friendly at all. If you stop reading in the middle of an issue it takes you back to the beginning. To read bigger is awkward. This app was so good and then it went to pdfs you couldn't make bigger and now this. Stop trying and go back to what worked in the past!
Taboo9bk's Review of People MagazineReviewed on 11/23/17 2:29 AM
The font is way too small. The issue does not stay open to where you left off when you reopen the app. It has in app windows that pop open all the time, which is annoying. Please fix this update or revert to the old version but do it fast please.
NurseVeeRon's Review of People MagazineReviewed on 11/23/17 1:02 AM
I absolutely HATE this s***** update!!!!!!!!!! The app used to save my page in the issue I was reading and whenever I had a free minute, I’d just click on the app and go straight to that page. Now I have to go through all this other bologna that I don’t want to see before I can get to the issue I’m on and it doesn’t even take me to the right page! I waste my few minute of “alone time” from the kids trying to find my page, so that by the time I find it, my “alone time” is over....If it stays this way, I’m canceling my subscription cuz I only read my digital issue and this is a HORRIBLE waste of time!!
regniteihcS's Review of People MagazineReviewed on 11/22/17 5:50 AM
This is a magazine app, not a social media one! I don't have the time to always finish an issue in one sitting. There are no bookmarks! I can't even delete issues offline. Don't p*** off longtime readers any further and remember you're providing reading material. Bring on the next update with at least bookmarks!!!
where's my iPad issue's Review of People MagazineReviewed on 11/19/17 7:25 PM
How can something be released that is an utter failure? I can’t even begin to describe the many ways it does not work. The most annoying, it does not let me see a downloaded issue. I click on the cover and all I get is a white screen. Second, if I do get to the magazine, unbearably slow. Also, slow just to start up.
bettmac's Review of People MagazineReviewed on 11/19/17 12:17 AM
The latest update has pretty much made People Magazine useless. 1. It takes forever for the pages to upload! 2. I have had a subscription that been on auto pay for years. When I tried to download the new issue, after waiting 10-15 minutes for the App to load up the App says I don't have an account. 3. I went back thru my subscription payments and they were renewed in October and their current. SO for no reason People is blocking me from downloading the latest issue even though my subscription is current. TERRIBLE APP AND SERVICE!!!
TabithaChef's Review of People MagazineReviewed on 11/18/17 6:34 AM
The People application was my favourite to read, however this new update is dreadful. Wants me to purchase each new issue despite having had a subscription for years. No amount of deleting the app or restoring purchases seems to help. Contacted People and was informed that it is an ITunes issue as I have a digital subscription. I seriously don’t need the run-around. Same issue with Entertainment Weekly. Will give it a week or so then will stop wasting $16 a month.
BridgetOBrien's Review of People MagazineReviewed on 11/18/17 2:30 AM
Developers smugly say in Help to restore purchases. That only works for past issues. Can't access current issue. How is it even possible to release an update with such a huge bug? My subscription would have renewed tomorrow. Apple does absolutely nothing to protect iTunes subscribers from ripoffs, so I know I won't get a refund if I pay for another month. Just canceled my subscription. Bugs in updates are one thing. A bug that makes it impossible to access a current issue just illustrates a company's contempt for its customers. Contacted the developers. They said they can't do anything about this. iTunes can't do anything about it either. Seriously? Just glad I canceled before my subscription renewed for another month.
BridgetOBrien's Review of People MagazineReviewed on 11/17/17 7:58 PM
Developers smugly say in Help to restore purchases. That only works for past issues. Can't access current issue. How is it even possible to release an update with such a huge bug? My subscription would have renewed tomorrow. Apple does absolutely nothing to protect iTunes subscribers from ripoffs, so I know I won't get a refund if I pay for another month. Just canceled my subscription. Bugs in updates are one thing. A bug that makes it impossible to access a current issue just illustrates a company's contempt for its customers.
VeepGeek's Review of People MagazineReviewed on 11/17/17 2:08 AM
This app since the update is SO HORRIBLE that I’m thinking of going back to the print version!!! It used to be my favorite magazine app. Now the print is tiny, the pictures are blurry, and there are no more “extras” where you can tap and see additional stuff not available in print. It’s like they let a middle school computer class scan the magazine pages into a PDF and upload it. IT’S AWFUL!!!!!! I would give it ZERO STARS if that was an option. GIVE US THE OLD APP BACK!!!!!
Gerberdeluxe's Review of People MagazineReviewed on 11/17/17 11:08 AM
I too rarely write reviews but this update is the worst. Very glitchy and blurry. The swiping up feature to read a story just keeps taking me back to the cover. Please, People magazine, fix this app!
Rohoz7's Review of People MagazineReviewed on 11/16/17 7:27 PM
I loved reading my people magazine...then they changed it..I agree with the other person..the crispness of the magazine is gone. I called and spoke to the digital specialist today, he hemmed and hawed and said everything is the same and didn’t know of any change to the visual look of the digital edition..also used to get my digital copy very early “4am” on Thursday and it is now 3:30pm and I still don’t have the latest copy. Whoever people is using to send the digital version out should be fired and the customer service people should know their job...enough of lying..get your acts together and give people what they are paying for.
Record function's Review of People MagazineReviewed on 11/16/17 6:56 PM
I don't like the new format at all and am really mad that I have to redownload all the issues I already downloaded. I'm especially frustrated that all my favorites are now gone!! Being the old app back!!!
Battybats4's Review of People MagazineReviewed on 11/16/17 11:53 PM
This new update needs a lot of improvement. It keeps crashing in the middle of the issue and never holds my place. It takes longer to open the issue every time and is not user friendly like the old app. Constantly seeing the message to swipe up for reader view is so annoying. I hope they fix these issues soon.
laurel_sharon's Review of People MagazineReviewed on 11/15/17 11:51 AM
What used to be a great app has turned into something I can't even read. The two-page view is too small to read anything without expanding every page. I want my money back.
Mrs. Briggs's Review of People MagazineReviewed on 11/13/17 5:42 AM
Hate this update. The black bar that says swipe up for reader view is so annoying. Don’t care for the reader view, difficult to read. The overall user experience is trash. Wish there was a way to go back to the previous version.
Zobo0217's Review of People MagazineReviewed on 11/13/17 12:37 AM
New update stinks. Every time i touch the screen a message saying “swipe up for reader view”appears. The update needs an update!
deltapilotwife's Review of People MagazineReviewed on 11/12/17 5:05 AM
You owe your loyal subscribers better than this reworked piece of junk app. Pictures are blurry. No more close ups. Sad.
SharonSF326's Review of People MagazineReviewed on 11/12/17 3:28 PM
Ive been a subscriber for several years and I am always wear. Now the “new and improved” app does not know I am a subscriber. I have seen lots of this complaint online but absolutely zero response from People.
Island pita's Review of People MagazineReviewed on 11/12/17 11:10 PM
The reader view is great! I don't think many people seems to know about it but it is now enjoyable and easy to read on my iPad. It was so hard to read before. So glad you updated this! The text is large now and layout of article is perfect. Readers- make sure to swipe up to read otherwise no way could I read just the way it is.
PurpleJeb's Review of People MagazineReviewed on 11/11/17 4:19 PM
I’d love to sit in a design meeting sometime to understand how they decide to make something so much WORSE! This new People Mag app is pretty much worthless. So far, the most annoying “new” app I’ve ever seen — especially when you swipe to a new page and end up a black s**** blocking pix/text telling you to NOW swipe up for Reader View. So, instead of one swipe to read the page, you make us swipe twice. The only reason for the second swipe is to get rid of the new and annoying black s**** that is not needed! Next they’ll probably impose a full page block with instructions to turn off app and go buy the print issue! Only reason for 1-star is because it won’t let me post with none.
Lovetoreview777's Review of People MagazineReviewed on 11/11/17 1:12 PM
I would give this new update zero stars if I could. The text and images are blurry, even when I zoom in on the page. I cannot understand why People (and Entertainment Weekly) thought this new format would work. I was already considering canceling my subscriptions to both magazines. The release of this “upgrade” made my decision easier.
Subscriber for decades's Review of People MagazineReviewed on 11/11/17 11:12 PM
I don’t normally review apps, but this new update is a huge step backwards. Some of the most basic functions have been lost. The app no longer keeps track of where you are in the magazine, and you have to open the magazine and find your spot every single time. What’s the use of a digital app and a digital subscription, if it’s this useless.
Rox43's Review of People MagazineReviewed on 11/10/17 9:32 PM
I have been a LOMG TIME subscriber to People. Every Thursday I download the digital issue to read......but now the app is gone or lost. I updated, but nothing happened. Kick the college grad IT out and get a fifth grader to fix it.
Blazerunner14's Review of People MagazineReviewed on 11/10/17 5:52 PM
I don't normally write reviews but in this case I must, if only to warn others not to waste their time and space on this app with the new update. It is absolutely the worst update I've ever seen. What used to be a great app with crystal clear images is now crap. Everything is blurry and so out of focus and small you can barely stand to look at it. So disappointing coming from a company that is supposed to aim for customer satisfaction. I will not be using this app, if a large company such as people magazine can't afford to better their app and instead make it worse, I won't waste my time with it. You better improve this fast or you will lose so many loyal customers. I would put zero stars but of course it doesn't allow that.
Sara19810's Review of People MagazineReviewed on 11/10/17 2:32 PM
I’m been reading people magazine weekly including celebrities and royals on digital and prints of magazine but I’m been subscribed of people magazine for years..
nancy b 26's Review of People MagazineReviewed on 11/10/17 11:29 AM
It won’t download , I’ve called customer service twice and they say all is fine. Not sure what they’re looking at. All I️ get is a blank screen . No magazine
WillyPaine's Review of People MagazineReviewed on 10/22/17 9:25 PM
Link from list of cover/content is not working anymore. Not active. Now is more time time consuming on searching for article I want to see.
NYC Redux's Review of People MagazineReviewed on 10/14/18 4:31 AM
Login rarely works, this has been the same problem since the first version.
Mabelandbess's Review of People MagazineReviewed on 1/8/18 3:54 AM
I have been a subscriber to the magazine since the 90’s and am about to cancel. They have ruined the app. Having to re-find my place each time is so dumb and I can find all of these stories in other ways. So disappointed in you People.
gjenner's Review of People MagazineReviewed on 1/7/18 5:34 AM
The previous version of the app was good. Every week I would check for new magazine, download it and read. The latest version stinks. Now each week the new magazine appears in the store with a lock in upper left corner and a message below telling me I can buy for $5.95 I think is the price. Then on Friday I get a message telling me it is ready for download. The benefit of buying a subscription is getting the issue before it hits the newsstands. Unless this ‘bug’ gets fixed soon I won’t be renewing.
Sandlive's Review of People MagazineReviewed on 1/6/18 4:09 PM
Wished I had read the past reviews before purchasing this app. OMG... WHAT A DISAPPOINTMENT.... I ordered a specific issue and was given the current issue. Emailed customer service all the order information they can’t assist. Lousy service.
regniteihcS's Review of People MagazineReviewed on 1/31/18 11:52 PM
What exactly are these new features? When do we get bookmarks????? Great news about the forthcoming update. How near is the near future? Thanks This is a magazine app, not a social media one! I don't have the time to always finish an issue in one sitting. There are no bookmarks! I can't even delete issues offline. Don't p*** off longtime readers any further and remember you're providing reading material. Bring on the next update with at least bookmarks!!!
sky goddess's Review of People MagazineReviewed on 1/30/18 5:39 AM
This app had bugs before. Now it just super user unfriendly and just plain impossible to use. Frustrating and I guess I’ll just read something else.
DI'S CHOICE's Review of People MagazineReviewed on 1/3/18 6:18 PM
No stars given for this update. In fact if it was available I would give it negative stars. Have enjoyed the previous app for many years but this one...the worst update! Every time I go back after closing the app to continue reading where I left off it always opens up on the newest issue and then I have to wait for all the issues I have downloaded just to get to the one I had left off at. And then to make matters worse it opens that issue to the first page and like other reviewers have noted I then have to scroll to maybe where I left off. Please fix or go back to the old version. Ps wanted to leave no stars but can’t send review without rating. So one star but not really!
Txbikecop's Review of People MagazineReviewed on 1/29/18 1:30 AM
The new format is horrible. Downloading the week’s issue is cumbersome, and there doesn’t see to be as many extras as before.
Runn4's Review of People MagazineReviewed on 1/27/18 3:38 AM
Updated 1/26/18 - I’ve been a digital subscriber since day 1. The latest update is so bad and useless that I just CANCELED my subscription! Goodbye People! LATEST UPDATE IS HORRIBLE! Updated 11/24/17 - What happened to the bookmark feature?? Blurry pictures, not user-friendly - especially when reading offline, poor all around! But most of all, if I can't read the whole issue in one sitting, (which is never) I'd like to know where I left off! PLEASE ADD BACK BOOKMARK FEATURE Updated 7/7/17 - What's with the new redesign? The text is too small to read without expanding every page! What happened to all the interactive content? That was the fun part of the digital version. I don't want a shrunken down copy of the print magazine that's too small to read. If that's the case, give me back the crossword puzzle that was in the print version that couldn't be in the digital version!
33647's Review of People MagazineReviewed on 1/25/18 2:48 PM
The new version of People magazine is horrible. The pages display SLOWLY and many times partially. It shuts down and bounces you back to the issues list for no reason. The response to finger taps is slow at best. The list goes on and on. I wrote to customer support 12/26 and they gave me canned answers to items I didn't complain about. Clearly they are not concerned. I just deleted the entire app and reloaded. Now I can't even get into the issues. It's stuck in a loop between slowly painting the first page the blanking out and starting over. After months of bad reviews and extremely low ratings I have to wonder why People and/or Time Inc aren't trying to fix this fiasco.
BeccaGirl23's Review of People MagazineReviewed on 1/21/18 4:52 AM
Very unhappy with the newest update! All digital aspects have been removed- there is nothing to click on anymore. Seems they took the cheapest and laziest route possible. Now the print is super tiny and their is nothing extra to make the digital version interactive. Every time you reopen the magazine you have to go through the pages and find your page- it doesn't save or bookmark your last read page. Terrible app that gets worse and worse with each new update.
Good morning people's Review of People MagazineReviewed on 1/18/18 9:35 AM
There is nothing about this app that works....it's exhausting! Bring back the old format. At least you could read the magazine with it. This version is nothing more than an exercise in frustration...IT DOES NOT WORK!!
travelgal6979's Review of People MagazineReviewed on 1/17/18 11:13 PM
What happened to the bookmark feature? So frustrating having to search for article every time I open App. Also, the graphics blend into portions of the print that it’s unreadable, no matter how much the print size is increased. Please fix these bugs.
loudmom's Review of People MagazineReviewed on 1/14/18 9:21 PM
I have been a digital subscriber since the app launched and you would think by now this would be better, it has only gotten worse over time. The last issue was the reason I am reviewing because it was truly the worst. There were at least 5 pages that were unreadable because of the graphics that blended into the text. Ridiculous! It is not a very professional publication and does no one look at the content before putting it out? I read some other reviews and agree that the print is too small, the magazine looks like it was scanned from a hard copy, and when you come back to the magazine after closing it you have to find your page. I sent a message to the company and they didn’t understand the problem I was having, so that went nowhere. Whoever thought this new version is better should be fired
balanceyourlife's Review of People MagazineReviewed on 1/13/19 12:36 PM
Cannot get support, it is an invalid link, contact support invalid link, ability to download new issues, non existence. Really,
Cramerlyn's Review of People MagazineReviewed on 1/13/18 3:26 PM
They ruined the only digital magazine worth reading cancelling subscription You can’t even get the pages to turn I have reinstall each week to download new magazine and the format is horrible
nancy b 26's Review of People MagazineReviewed on 1/10/19 12:39 PM
This app has gone from bad to worse. So annoying to get a notice “ the latest version of people magazine is available for download” but there is no magazine to download. I’ve emailed but no one responds and when you get a person in customer service all they do say “I’m sorry, it will be reported to our technical department. “
Buzz1271's Review of People MagazineReviewed on 1/10/19 12:39 PM
Bought 1 magazine and everything was fine so I bought 4 more and they either won’t open or they are not what they say on cover. Worst experience ever. Don’t waste your money.
JBiss45's Review of People MagazineReviewed on 1/10/19 12:39 PM
Once again I cannot access latest edition of People, despite being a digital subscriber for years. So far no response from Customer Service, though in past they blame ITunes and tell me to contact them. When I do contact ITunes they tell me no, it’s People magazine’s fault. Unless it’s resolved soon, plan to cancel subscription.
renssiem's Review of People MagazineReviewed on 1/10/19 12:39 PM
The sound does not work on videos within the app. Very frustrating
Lightbulbwentoff's Review of People MagazineReviewed on 1/1/18 7:29 PM
Do you read your reviews?! I thought about getting your app but smartly read the reviews first. What a shame you care so little for your loyal fans. Just read your reviews and take them to heart. I am may be the only one, but I am boycotting People in any form. And I am a person who has continually bought your magazine since the first issue, when it was 35 cents. But I can live without you. Signed, Lili Feldman