Nicohg93's Review of Hbo NowReviewed on 9/6/18 2:22 AM
Both the app and the ps3 version are very laggy all the time. I know it’s not an internet speed issue since I don’t have this problem at all with Netflix. The quality isn’t any better than Netflix’s so idu why it’s this bad
Lita as in Carmelita's Review of Hbo NowReviewed on 9/5/18 4:43 AM
It played one movie perfectly well through Chromecast and now keeps kicking it off!
Jlever444444's Review of Hbo NowReviewed on 9/5/18 1:28 AM
It makes no sense for an established name like HBO to put out a streaming app this bad. Videos take forever to buffer especially when compared to other streaming apps...it’s 2018 buffering shouldn’t this constant of an issue
VinnieSpliff's Review of Hbo NowReviewed on 9/5/18 11:04 PM
I have tried numerous times to cancel this $16 per month app. No phone numbers work and there is zero options to cancel online. Can someone help me ASAP before I lose my mind. I have even used this app for 4 months.
Arougthopher's Review of Hbo NowReviewed on 9/4/18 12:44 PM
If it wasn’t for the content, I would drop hbo like an old habit. However, I’ve also watched most of what they offer, so, likely dropping all HBO soon. One season of one show is not worth +$10/month. I opened a ticket per the developer response to my review. Here is what I stated: Issues with App: - Sync of what was watched and being able to continue watching between different HBO Now apps does not work - Watch List is for a single episode, not a series, making it difficult to maintain - should be if I add a Series to a watch list, the list would state "watch next episode", and it would keep track across all of my accounts what the next in the series is - No Profile support - I have a family that watches some of the same series, but would like to be able to keep track of each individually - UI is confusing on some apps with items both to the left and the right of the main menu - Font size on a TV is too small ... can't read it, making finding content difficult
steelz wife's Review of Hbo NowReviewed on 9/4/18 11:17 AM
Every since I downloaded this app my phone has been freezes this is so trash.. it’s giving my phone a virus
Uniqueblueeyes's Review of Hbo NowReviewed on 9/30/18 2:14 AM
Worst app ever noting to watch literally takes you 5min to scroll by all the movies and shows all old movies not worth the money at all don’t waist your time just because its says HBO you automatically think oh ill get a lot of movies no you wont
Hsc1925's Review of Hbo NowReviewed on 9/3/18 3:15 PM
HBO Now lures you in with one month free. However I was charged for a first month anyway 2 weeks after subscribing. I then cancelled my subscription, only to get charged AGAIN a few weeks later. Apple ended up refunding me on the second charge, but the bait and switch here is criminal.
jf35795268's Review of Hbo NowReviewed on 9/29/18 3:39 AM
This app has much to learn from Netflix and their interactive interface. UPDATE. HBO responded with a link to a troubleshooting page. I’m not having issues with the app, the problem is the terrible user interface across all platforms for an app that has a premium cost but subprime a experience
Qwerty0.1's Review of Hbo NowReviewed on 9/29/18 3:33 AM
I have been receiving the “network error” message since LAST year and I still can’t use the app. I’ve deleted it and re down loaded it several times. Did the troubleshooting and still am unable to the app. At one point it worked but now I can’t even log in. Such a waste. I can use my hbo via the Hulu app now since I’ve signed up via that app. But I want this issue resolved. I really had to go through another app I order to be able to use HBO. Ridiculous Update: found a solution. Turns out the cellular data was turned off for the inidivual app which makes sense because it would only work when I was on my home WiFi. Anyways, I’ve since turned it on and the app is functioning. Still glitchy in playback. Freezes like every five minutes. Changing from 1 star to 3
Jack Huls's Review of Hbo NowReviewed on 9/29/18 2:23 PM
I have had this app for a very long time but then I ended up deleting it only because I'm on my way to basic training for the Navy. I uses it to watch Game of thrones and that was it. I dont know what you guys use it for and Ik not sure what else is on there for a very large price of 14 bucks but I can say the quality was not bad at all Really good quality actually. It's not 4k or anything but it is definitly up there with the 1080p boys. Not a half bad app
Tdr4au's Review of Hbo NowReviewed on 9/28/18 9:52 PM
Loading extremely slow lately and when you go back into what you were previously watching, it sets you back an unnecessary amount of time. I’m constantly having to find where I was.
Jake Roses's Review of Hbo NowReviewed on 9/28/18 7:14 AM
HBO causes a log in loop that logs you out ALL THE TIME which wouldn’t be a cause for frustration if it didn’t feel like you were spending 5 minutes every time you want to log in to watch HBO shows. This means you turn off your device and have to log into your tv providers login and your HBO membership login. Overall wouldn’t give a star and how does this cost twice as much as my hulu and netflix account. Come on people?? If anyone at HBO is reading this DEBUG and relaunch the company.
ChronicHaze42013's Review of Hbo NowReviewed on 9/28/18 5:19 PM
I didn’t get my free trial. It said start new subscription I confirmed the purchase as you would with a free trial but instead of it going through like buying a free app like it was supposed to I got stuck with an immediate payment of $15.18. I used PayPal and didn’t have enough money on my card to pay a whole subscription. The only reason I got it was because it was free. Now I’ve been charged over and it went to my bank in which I have no money, so now I’m in debt for no reason. I highly advise against getting this “free trial” you may end up having to pay like me.
kgh08's Review of Hbo NowReviewed on 9/28/18 5:12 PM
I can’t stream a show over chromecast without constant buffering. Also has trouble connecting to chromecast. Netflix app has no issues for comparison.
Music'slife'soundtrack's Review of Hbo NowReviewed on 9/28/18 2:06 AM
Poor selections. I watch some of the series and it barely allows you to watch the program you want to watch.
Leo De Vina's Review of Hbo NowReviewed on 9/28/18 1:27 AM
It’s so frustrating saving to playlist to watch later. Sometimes the latest episode saves, and most of the time it doesn’t. So you have to search for the series just to find that episode again. HBO team, if you are reading this, go see how others are doing and learn from them. There’s no shame...I guarantee it.
krygould's Review of Hbo NowReviewed on 9/27/18 2:53 AM
Signed For The Free 7 Days And Got Charger $14.99 Right Off Back. I’m Still Trying To See Who Do I Call For That Refund Back?
Lorenzo Ismael's Review of Hbo NowReviewed on 9/27/18 11:39 PM
Great content; films and series. Think you limit your potential audience by only making it available via payment through app stores. Know lots of people who would like this app and service but aren’t comfortable paying via apple and would prefer just to link service straight to credit/debit card.
wheap chore's Review of Hbo NowReviewed on 9/25/18 9:20 PM
Check notifications for this app. Was pulling fees 21 days from last billing cycle. Was under the impression the subscription was on a 30 day renewal. Cancelled after noticing this. Lame
The Blue Weasel 2245's Review of Hbo NowReviewed on 9/25/18 11:52 PM
Absolutely terrible service. I wanted to try the free month trial, but they charged me 15$ a day after I started my trial. When I went to report the issue to Apple all it could tell me was "sorry this product is non refundable". Scum bag move HBO, scum bag move.
2.0 sucksssss's Review of Hbo NowReviewed on 9/25/18 11:21 PM
Trying to connect to Google Chrome cast and the app immediately closes everytime I attempt connection! Please fix!!
Qwerty0.1's Review of Hbo NowReviewed on 9/24/18 3:46 PM
I have been receiving the “network error” message since LAST year and I still can’t use the app. I’ve deleted it and re down loaded it several times. Did the troubleshooting and still am unable to the app. At one point it worked but now I can’t even log in. Such a waste. I can use my hbo via the Hulu app now since I’ve signed up via that app. But I want this issue resolved. I really had to go through another app I order to be able to use HBO. Ridiculous
gabajbagvhhvyhvgsjsb's Review of Hbo NowReviewed on 9/24/18 3:14 AM
Subscribed for app today. Worked fine for 1/2 an hour and now keeps saying check my internet connection. I am writing the review with same connection though and able to stream youtube etc. seamlessly, so no problem with connection at all. Tried reinstalling the app but still the same issue.
Leighton16864's Review of Hbo NowReviewed on 9/23/18 3:17 PM
This app is okay if you’re just watching movies. For TV series, it’s got some major issues: 1) As far as I can tell, there’s no way to add an entire show to your watchlist — only individual episodes. This means that every time I want to watch the next episode of a show, I have to search for the show. It should at least have the ability to add a show to my watchlist, and then show that to me on the home screen as a “continue watching” option. 2) The closed caption option resets each episode. I turn the CC on for one episode, but as soon as the next episode starts playing it turns off again and I have to reactivate it.
Always 100's Review of Hbo NowReviewed on 9/22/18 7:34 PM
I personally love HBO. So many great classic Original Series and new movies. You can binge watch whatever and never get bored. This app is very disappointing. Starting from the log on screen. If you forget your password you’ll end up waiting a long time (I’m currently still waiting. Going on 45mins) to get that link to reset it, so try to remember it. Update going on 2 hours and yet no link to reset my password. I’ve already tried requesting a link multiple times.
k reviewer's Review of Hbo NowReviewed on 9/22/18 4:26 AM
I’m a subscriber. I am tired of the increasing amount of self promotion (ads) at the beginning of my shows. I’m already paying you, why annoy me with ads of something I’m already a customer of?!?
alvinn_deraas's Review of Hbo NowReviewed on 9/22/18 4:20 AM
The ad showed all Harry Potter movies “in one place”, but now that I downloaded the app and made an account there is not a single Harry Potter movie here. What is this ??!
shante420's Review of Hbo NowReviewed on 9/21/18 6:46 PM
I was happy to get this app until it cliches so badly, I don’t recommend this app at all
KKDDx2's Review of Hbo NowReviewed on 9/20/18 1:13 AM
I signed up for a subscription and was looking forward to use is it however whenever I tried to watch something the app kept telling me to sign up. After going through this several times I just said screw it and deleted the app this horrible!
KT Honey's Review of Hbo NowReviewed on 9/20/18 12:21 AM
Let me start by saying I love HBO’s content, truly the best; that being said the app is TERRIBLE. We consistently have issues with an ‘error’ message over & over & over when trying to watch anything. It is not an internet/connection issue bc no other apps seem to just not work, it’s just HBO. Consumers pay for premium content & the app just can’t keep up. Do better.
Resquechick's Review of Hbo NowReviewed on 9/2/18 3:49 PM
Slow. Very slow, buffering forever and sounds continuously disappearing. Not worth the money spent.
Didciple's Review of Hbo NowReviewed on 9/2/18 11:36 PM
So I tried the 30 day trial about 2 weeks ago and today o got billed 14.99? What the heck?!!! Please let me know how to resolve this or remove this app before getting billed again with my consent.
Krystina Marie's Review of Hbo NowReviewed on 9/19/18 4:35 AM
The only reason I’m giving this app 2 stars is because game of thrones is my favorite show and it bought it a star. Hbo go constantly crashes and takes a good 20 minutes to get working again. My internet connection works just fine and I never have a problem streaming from any other app! I have one more season to watch of G.O.T and I’m canceling my subscription. Sorry but $15 a month is just not worth the it!
basketballluver's Review of Hbo NowReviewed on 9/19/18 3:38 AM
The movie selection is great but my god I have never dealt with so many problems with the app/feature itself. It’s nearly impossible to watch on more that one device. Such a disappointment! They should know better especially since it’s so easy with Netflix and Hulu etc. you just sign on and that’s it. This is just so dang glitchy it’s not worth it. It had me make two subscriptions. I will be cancelling after my 30 days for sure. Disappointing.
Dytinkdn's Review of Hbo NowReviewed on 9/19/18 3:28 AM
As a subscriber I think that we should get movies and shows for free. It upsets me that we have to pay $15 per month, when it clearly states that on the website that shows and movies are free. It’s a good amount to pay every month, but it’s a little bit confusing knowing that you have to pay for movies and shows.
Honeelove's Review of Hbo NowReviewed on 9/19/18 10:33 PM
The app take FOREVER to load a movie that I try to resume watching EVEN when I’m on high speed internet. I’m glad I got to experience the free trial because I would Never pay for this crap monthly
Mirk Brum's Review of Hbo NowReviewed on 9/18/18 9:48 PM
The only reason anyone suffers this app is because HBO makes such great shows. The app is worth 1 star, but the half a dozen shows HBO makes are so good. The scrub bar is so tiny it's almost useless (you move your finger half a millimeter and 20 minutes go by), the self-scrolling headliner bar keeps scrolling when you try to use it, and the organizational system they use makes it difficult to find out what they have (which is limited, but they make great shows and have a lot of random older movies). The problem I had that moved me to write a review is that I could not find a way to cancel the monthly subscription in the app itself, which I found sufficiently underhanded to make me angry, because I felt as though HBO was actively obstructing me from preventing their monthly charges (which appear as bill from iTunes, causing me to think the charges were for something other than HBO until I looked into it). You have to go through your device settings for iTunes and cancel the subscription that way. @HBO, be a big boy, and direct bill your customers; stop relying on cable packages and iTunes subscriptions. As of this writing, you just won a bunch of Emmys, but what kind of entangled, anti-consumer experience are you putting your supporters through for them to watch these deservedly award-winning shows?
kra's Review of Hbo NowReviewed on 9/18/18 4:53 AM
This app is horrible. Feels like somebody at hbo is dedicated to make it as hard as possible to watch more than one episode a day of any show. UX is bad, discovery is awkward at best, resuming a series the next day is incredibly complicated, and the app is full of bugs (headphones clicker has an undefined behavior, some shows jump back to being half seen, some shows claim new episodes that can't be found). The shows' images load incredibly slowly, turning the app into a mostly black screen half the time. I find it harder and harder to justify 15 bucks a month for this app. The content is great, but what good is that if I can't watch it easily?
NNorth Trust's Review of Hbo NowReviewed on 9/17/18 3:40 AM
I've enjoyed HBO Go for years... How is this app such a massive step back from that? This App is two cheeks and a crease... Constantly buffering... How can you compete with Netflix, Hulu, YouTubeTV etc with how sad this app is...
SJE4386's Review of Hbo NowReviewed on 9/16/18 4:54 AM
I just watched all 7 seasons of True Blood, only to have the series finale not work when I try to play it...very frustrating.
jf35795268's Review of Hbo NowReviewed on 9/16/18 3:49 PM
This app has much to learn from Netflix and their interactive interface
MoonManwithHam's Review of Hbo NowReviewed on 9/16/18 12:32 AM
The subscription is very difficult to cancel. There isn’t a lot of content and they only add maybe a dozen shows or movies a month. The variety and quality of content isn’t great either.
bigMFingAL's Review of Hbo NowReviewed on 9/15/18 11:27 AM
HBO has dropped the ball with their apps as you can’t live stream boxing events with your subscription on the Apple TV or purchase PPV boxing events.
Acaybing's Review of Hbo NowReviewed on 9/14/18 10:49 PM
I have Verizon cable and travel a lot for work so I was excited for this app, it won't even let me log in with my cable provider! Keeps running me around in circles about how I need to add it to my cart when I already pay extra for the channel in my cable package anyway. Very much so disappointed! Might cancel the channel altogether since I'm mostly on the go anyway and won't have access to my favorite shows.
Hhrfhhyfdebggdd's Review of Hbo NowReviewed on 9/11/18 3:18 AM
Can’t sign in with my iTunes account. Which is ironic but unfortunately not surprising.
Jaimedoe's Review of Hbo NowReviewed on 9/11/18 3:07 PM
Does not work and I want to cancel. Have volume but no pic. Does nothing sometimes.
Playerofcandycrush's Review of Hbo NowReviewed on 9/1/18 5:58 PM
While the app is great and all, it should allow you to make profiles for what you want to watch only. So instead of having stuff you want to watch mixed with stuff someone else wants to watch, make it possible to your own profile but on the same account the way Netflix and Hulu does.
1kcSmiley's Review of Hbo NowReviewed on 9/1/18 12:54 PM
It’s always making me sign in with full email and password. Selections never load - constantly receiving “can’t play” errors. Worst $15 ever spent!!
Dcade's Review of Hbo NowReviewed on 8/9/18 5:55 PM
No one needs push notifications to "help fun new and interesting content". It's a monthly subscription. We don't pay more or less based on what we watch. No one likes having stuff like this shoved in their face. People get enough notifications as is. You're just adding to the noise. Generally, I don't pay for things I find annoying. Don't be one of those things, HBO. What we do need is higher quality streams. There's a very clear difference between watching HBO shows via the Amazon Prime Video app and this HBO NOW app. Prime gives me a nice, clear picture. HBO NOW shows all very blocky, compressed video, especially in dark scenes.
jaclovesyoga's Review of Hbo NowReviewed on 8/9/18 10:58 PM
I am writing this review because I have somehow lost my login and password. I have gone to the website and to no avail cannot reset my credentials. Can somebody please advise here?
kwazi45's Review of Hbo NowReviewed on 8/8/18 6:33 PM
For some odd reason I can’t subscribe to the network
Gmalmeida's Review of Hbo NowReviewed on 8/8/18 12:20 AM
I cannot log into HBO from any device except my iPhone and iPad because I initiated my subscription through the app. However, I could cast the show onto my TV with Chromecast, which was great. It appears that I can’t do this anymore, which would give me cause to end my subscription since I don’t want to watch HBO on a small screen.
Jim.Kelly's Review of Hbo NowReviewed on 8/6/18 2:34 AM
When signing on to a new device there is no option to sign on with your existing account. Only provides a CREATE ACCOUNT screen. Help is NONEXISTENT- on Twitter, on the Web and on the Phone. Absolute crap.
brianmorgan's Review of Hbo NowReviewed on 8/5/18 9:19 PM
Literally I have been trying for 35 mins to pay you $15 for this service. I started on my computer. Was directed to my Xbox one. Then back to my computer to finish installation. After doing all that. It now tells me to download the app on my phone to continue. Yeah, sorry I’m not downloading this thing on 3 different devices and I’m still not able to watch. No place for cc info. Literally take my money. This is retarded. Your weed dealer is easier to deal with than this app.
Sunnyalam23's Review of Hbo NowReviewed on 8/5/18 8:36 AM
Trard Class Movie Apps 👎👎
Pkaragoulis's Review of Hbo NowReviewed on 8/5/18 6:03 PM
App works, but just barely. One of the worst UIs I've ever seen. No way to quickly resume shows or movies that you've been watching. No way to discover new shows by genre. Developers should really take a page out of Netflix's book and design a UI that works for the user.
BryanD's Review of Hbo NowReviewed on 8/5/18 5:07 PM
Says you need 5mb download to run... I have 24... this is the worst streaming app ever... constantly stutters and is slow....
Mrbigstick 's Review of Hbo NowReviewed on 8/5/18 3:05 AM
Can’t believe in 2018 u can’t live stream boxing on hbo like you can with showtime. What a turn off. Get your shot together hbo!
Washington Week addict's Review of Hbo NowReviewed on 8/5/18 2:45 PM
Wow where to start...this app is an embarrassment to HBO. It’s constantly freezing and crashing. Super lame when you’re in a bingeing mood.
Hnep's Review of Hbo NowReviewed on 8/30/18 5:05 PM
Title says it all, have downloaded the app on my phone multiple times to try to get it to work, hasn’t worked once.
I am Scott a's Review of Hbo NowReviewed on 8/30/18 1:49 PM
Canceling this because shows on HBO aren’t worth the abuse of having to skip through a two minute preview on every single episode I watch. Im already paying you, you’re not asking for more money. What’s the purpose of being obnoxious and abusive? Give your PAYING CUSTOMERS the option of skipping the previews. I am sick of trying to find the beginning of what I am PAYING YOU to watch. I’m sure every one of your PAYING CUSTOMERS is sick of it too
Joselito1011's Review of Hbo NowReviewed on 8/3/18 4:57 PM
Netflix te cobra lo mismo y es mucho mas “friendly” las serien de HBO son un poco mejor. Pero su aplicación es muy limitada. Aun no encuentro como cambiar el lenguaje si es que se puede cambiar. Ademas de que no se puede haces casting al smart tv. Por lo menos no desde un iPhone (si se puede con Netflix). E leído que nesecito un chomecast o una subscripción de cable para poder disfrutarlo en la tv. Muy complicado. Veo lo que pueda entender desde la pantalla rota de mi iPhone en este mes gratis y luego cancelo. Sigo con Netflix.
Orod93's Review of Hbo NowReviewed on 8/3/18 2:29 AM
I love the movies in the app but my internet is on high and the movie freezes way too much
KTGriffug36's Review of Hbo NowReviewed on 8/3/18 12:07 AM
I signed up for a free trial on my android phone. It wont cast to my tv from there. I spent an hour uninstalling and reinstalling my tv from my cast app and still HBO wont cast. So i got my iPhone which is just a wifi phone now. Hbo will cast... but it wont let me watch anything. It says I’m streaming on too many devices simultaneously. That's odd considering i uninstalled the app from my android. Jesus Christ HBO. This is embarrassing. At least now i know to cancel my subscription and never pay for your “services”
miresi26's Review of Hbo NowReviewed on 8/29/18 5:15 PM
YouTube works, Netflix works, starz works but this app just won’t play on my phone. Whether I. Am on WiFi or not. Very buggy. I’ll have to cancel my subscription if I can’t watch anything!
lethlnjektn's Review of Hbo NowReviewed on 8/29/18 2:24 AM
Paid for months that I didn't want because cancellation was ridiculously difficult. On top of their paltry dashboard and overall appearance. Often buffered while I have top tier internet broadband. Other than the programming this has been far less than good. It's 2018 not 1998. Won't recommend and won't be back.
Mostafa Rashied's Review of Hbo NowReviewed on 8/28/18 9:08 PM
For a universal TV network like HBO, it’s a shame if their application is working only on a certain countries. If I had a subscription, I need to use VPN to stream any content and then I will be able to watch. As many people know that the ISP at the Middle East is not something that you can use with VPN; However, HBO is losing many clients to Netflix and also for the illegal downloads websites. I hope that you can Fix this issue and I will be so glad to get a subscription then.
MonkVenki's Review of Hbo NowReviewed on 8/28/18 12:20 PM
App is working fine functionally. It is missing the focus on customer. 1. I can’t add any easily shows to watchlist. Not intuitive and can’t seem to understand. 2. As soon as l added the second device Samsung tv HBO Now app, iPad HBO Now app is buffering every 5min or so. 3. I can’t look at what Devices are connected to my account, can’t disconnect to stop the buffering issue. 4. I watch certain hbo shows regularly, every time I have to search for the show and click on it . No frequently watched list, suggested shows etc.
demetria_luv's Review of Hbo NowReviewed on 8/27/18 4:50 AM
HBO is 15 bucks a month! The movie options are slim to non. So many new great movies to watch but all you have to offer are movies that are 10yrs old. Shows are cool but it’s time for an upgrade. After season 3 of insecure is over I’m done with hbo. By the way Starz is much better, I won’t be paying for both so I pick the better one 🤷🏾♀️. Hope this review helps. P.s I upgraded to two stars because you had all the Harry Potter movies and I got to catch up. Thanks for that. Toodles!
StacyQ123's Review of Hbo NowReviewed on 8/27/18 1:16 AM
I downloaded this app recently through my Amazon fire stick and have been trying to watch a series and literally every few minutes it stops there’s a buffering issue and then it restarts it’s extremely annoying. I have not encountered this poor quality with any other app or service. I do not recommend this app.
STX-inMD's Review of Hbo NowReviewed on 8/26/18 8:23 PM
The HBO NOW app showed 1 month free trial. I clicked the link and placed my information in the requisite fields. I selected the tribute to Sen John McCain and nothing. I tried other shows and nothing. It takes me back to a screen stating start a new subscription. I’ve never had HBO previously. The 1 month free trial is a hoax.
BirdieSue's Review of Hbo NowReviewed on 8/26/18 5:59 PM
Deployed and can’t use my service because it doesn’t recognize me as an American and paying American dollars. I subscribe at home too but it will not allow me to log in saying this option isn’t available try again. Showtime has no troubles tho and make it easy to login and inexpensive to pay option too.
Gawja breed's Review of Hbo NowReviewed on 8/26/18 1:31 PM
I just downloaded the app, I’ve already been charged..it’s supposed to be one month free..in which next month I’m supposed to be charged! I only watch one show..why am I paying so much? Insecure needs to be on something else!
FramingJune's Review of Hbo NowReviewed on 8/26/18 10:25 AM
Downloaded the app to use on my iPhone as I have this on my iPad and it’s fine. There’s no login for my Directv and it’s not allowing me to login with my HBO account. 👎🏻
Coquibravo's Review of Hbo NowReviewed on 8/25/18 5:03 AM
Love watching the Bill Maher show and always look forward to watch it each Friday but what I feel is really sad that I can get to watch it first on YouTube before HBO uploads it to the app so I can watch. Please upload new episodes as soon as it is aired! I mean YouTube does why can’t the app that I am paying for do it also!
Brad Hesse's Review of Hbo NowReviewed on 8/25/18 3:42 PM
I had previously written a 3 star review for this app but in recent weeks/months they’ve obviously put a ton of effort into improving the app. HBO NOW is fantastic. It’s fast, the video quality is great, it’s got chromecast integrated, I could go on. I’m an iOS developer and I can appreciate all the hard work that goes into making an app that works so well, especially at such scale.
wcasb1's Review of Hbo NowReviewed on 8/25/18 3:10 AM
I try to watch Real Time live per Roku but unable to. Why?
Krabche's Review of Hbo NowReviewed on 8/25/18 12:48 AM
Long time subscriber but every other day HBO seems to forget that and makes me sign in again. Then it crashes. Then it freezes. Then it’s good for a while. I agree with others the interface needs a better layout but how about just making it Work first!
MustoBusto's Review of Hbo NowReviewed on 8/24/18 5:07 AM
I don’t know what’s worse, this app or the customer service.
the_real_stc's Review of Hbo NowReviewed on 8/24/18 12:54 AM
Never know if it’s going to work.
jazzzmine46's Review of Hbo NowReviewed on 8/24/18 12:35 PM
It’s annoying I can’t use the app due to choosing a subscriber when I don’t have none of above why can’t I just go straight to watching a movie ? It’s ridiculous
SpiveyIvey's Review of Hbo NowReviewed on 8/23/18 12:20 AM
For 15 dollars a month, I figured I wouldn’t have to watch commercials for every episode that I watch. I will be cancelling and sticking with Netflix
Amxm sat's Review of Hbo NowReviewed on 8/22/18 6:45 PM
Worked for a week now nothing loads. Why bother.
joebe75's Review of Hbo NowReviewed on 8/22/18 12:16 AM
This is the most user unfriendly app ever. It plays content as soon as you open it. It poorly titles and numbers episodes. I get anxiety looking for a show with a loud show playing in the background.
mbowles's Review of Hbo NowReviewed on 8/22/18 12:00 AM
Browsing is frustrating! I see titles that might be interesting but if I tap it starts playing. If I want to know something of the show before I commit to watching I have to look it up elsewhere. HBO is a quality network and should a much better app. I’m questioning the value of the subscription.
No4810's Review of Hbo NowReviewed on 8/21/18 5:27 AM
I used to love HBO. The content is great. But the experience with this app made me hate them. Content never loads. And when it does, it buffers non-stop. I have great internet connection, I have no issues with Netflix or Amazon video, just HBO Now. Sad to see such a great company put out such a mediocre product.
BrokerCop's Review of Hbo NowReviewed on 8/21/18 1:26 AM
Can’t seem to sort movies to see what’s new or newly added. You have to look through all of it. Doing so reveals there really isn’t much new, or newly added. Unintuitive interface...just wore me out til I cancelled.
Bktorres2002's Review of Hbo NowReviewed on 8/21/18 1:22 AM
So, I am supposed to pay for access and they still subject me to watching commercials!?!? Hell no!
Lola Rayne's Review of Hbo NowReviewed on 8/20/18 7:34 AM
I only use the app to watch one show and so the months this show was not on I was still paying $15/month with no way to unsubscribe. Don’t feel like it makes sense for me to still have to keep paying for an app I don’t use.
Enginepy's Review of Hbo NowReviewed on 8/20/18 2:23 PM
Short review since I’m sure the developers don’t care. The app looks good and works fine, but it very annoying. It never remembers who you are and if you want to continue watching something you have to find it again and it will show that you can continue watching. Super annoying if you are watching a series. Also, it doesn’t apparently look at anything you watch bc it’s always featuring content that has no bearing on your watching habits. I swear if I see another add for Insecure I’m gonna lose it. Overall this app is okay but doesn’t offer any of the most basic expected features for a streaming service.
bill86169's Review of Hbo NowReviewed on 8/19/18 6:53 AM
1. Can only reach customer service via online chat. When you call they just tell you there is nothing they can do. I’ve requested SEVERAL times to speak to a manager on the phone and the online sustainer service agent schedules a call but have never received a call back. 2. DVR only works less than 50% of the time. When it does work it will turn off halfway through the program and start over. 3. Literally every time I turn the TV on I need to delete and reload the app. Get a message saying “no internet connection” even though all other apps work properly. 4. The Guide feature only works about 60% of the time. 5. In the menus section I’m constantly getting messages like “oops something went wrong” or “that was unusual”. Looks like I made a mistake by “cutting the cord”. It’s really too bad. I loved having directv when I had the satellite but this app is absolutely terrible. Don’t waste your money.
jackierosado's Review of Hbo NowReviewed on 8/19/18 5:56 AM
This app is terrible, and glitchy. It deserves a -5 stars. The casting feature for this app is essentially pointless half of the time.
_tinydancer_'s Review of Hbo NowReviewed on 8/19/18 11:12 PM
Used to be able to use the app without issue before one of the more recent updates. Can’t sign in or use the app anymore because I’m forced to sign in through iTunes. The HBO account I use is through my husband’s apple/iTunes account. It’s fine when we use our Apple TV, but I can’t sign in on my phone, because when I select “sign in through iTunes” it auto populates the email field with my email (since my phone is linked to my apple account) and I don’t have an option to even enter my husband’s email or password. Doesn’t seem fair that other people signing in through another platform can access an account with someone else’s email address, but people using itunes can’t. Please update the app to address this issue.
ljacobso0's Review of Hbo NowReviewed on 8/18/18 11:50 PM
I have having a hard time logging in on both my phone and Apple TV. This is very frustrating as I pain for a subscription every month.
Trevor Kay's Review of Hbo NowReviewed on 8/18/18 11:42 PM
Was initially skeptical of even trying this app due to the many poor review I am glad I did. It has worked seamlessly for me, though I do agree it could use better organization. Still as far as watching my favorite HBO series and the movies they offer I have had no problems
cass clay's Review of Hbo NowReviewed on 8/18/18 10:14 PM
Do not subscribe!!! Free trial is not free! non refundable. Shady business HBO! SMH.
Soccermaster 421355's Review of Hbo NowReviewed on 8/17/18 7:54 PM
Title says it all. The only good thing is the actual content, but literally everything else about the app and website is not intuitive at all. Xbox One version is excellent though. But of course not everyone has that.
soliddmh's Review of Hbo NowReviewed on 8/15/18 4:31 AM
Why isn’t this app on the 2nd and 3rd gen Apple TVs???? So stupid
Doorman4444's Review of Hbo NowReviewed on 8/15/18 3:01 AM
In the grand scheme of life, this is very much a first world problem, however, don't advertise that you can watch big premiers as they premier, if that isn't the case. #HardKnocks
GiphyRulez's Review of Hbo NowReviewed on 8/15/18 2:48 AM
Seriously, there is a message telling me to stream the new hard knocks tonight and its not even there... at least dont tease users with those callouts.
sharonrose1016's Review of Hbo NowReviewed on 8/15/18 12:56 AM
The app is slow and constantly freezes when other apps like Netflix are working just fine. The watchlist is a joke and the app is terrible at keeping track of what show I’m watching, what episode and how far I am into an episode. I’m always having to search for the show I was in the middle of watching when I go back into the app even if it’s only been a couple of minutes. After it freezes and I have to close it and go back in it never goes back to the right spot. I wish there was another option to stream my HBO shows on my phone or iPad. Love HBO, hate the app.
Abottom241985's Review of Hbo NowReviewed on 8/15/18 12:23 AM
download and start's Review of Hbo NowReviewed on 8/14/18 5:22 PM
112784&;!:&.&:&'s Review of Hbo NowReviewed on 8/13/18 4:59 AM
Why do have do I have to subscribe why can I just put in the TV provider. Every Tv channel I’ve downloaded they never ask me to subscribe all I have to do is just put in my provider and I’m done. Plz change this
NelldaMYLF's Review of Hbo NowReviewed on 8/13/18 4:49 AM
The scene isnt lining up w the dialogue. Its lagging. SMDH. If this continues I wont make it pass the free month promo.
Et72747484's Review of Hbo NowReviewed on 8/13/18 4:05 AM
I want to use hbo now on my Xbox. I followed the instructions to start a trial, but I have to download he app first. This makes no sense. I need to download an app on my phone, to start a trial that I intend to use on a different device. I don’t want this app on my phone and it’s a shame that HBO is redirecting users to navigate in this way.
Ben-10-64's Review of Hbo NowReviewed on 8/13/18 12:30 AM
But you did it. By golly you worked up some update that took the joy out of this app in a heartbeat didn’t you? $15 wasted. WASTED. I had this app last year and binge watched so many shows perfectly fine. I’ve had the app for a week now and haven’t so much as seen an open credits. I’ve re-installed, updated and restarted my phone, WiFi, data, nothing works. Looking for thing s is fine but actually hitting play is apparently not what you’re supposed to do in this app. Thankfully I just WASTED $15.
Raawise's Review of Hbo NowReviewed on 8/13/18 11:05 AM
Why don’t you guys have a favorites section? Make it easier to pick up from your favorite show my include a FAVORITE section. That’s good for binge watching.
Great Skate's Review of Hbo NowReviewed on 8/11/18 10:00 PM
I like this app, but you need to add the ability to delete the content under the 'continue watching' section. Also, I think $14.99 a month is quite high. It should be $9.99 at the most.
Li11's Review of Hbo NowReviewed on 8/10/18 7:25 PM
would it kill you to add a continue watching button rather than search the show every time I open the app again
Jeton Amiti's Review of Hbo NowReviewed on 8/10/18 2:38 AM
I absolutely hate this all and the app on my PS4. I can’t watch anything without buffering kicking in 39 seconds into the show/movie. I’ve reset my device/console and my router many times. I’ve even hardwired my PS4 to my router to not experience lag but lo and behold the HBO app is useless on any device. Thought it was my WiFi? Nope. Happens on my phones cellular data as well. Also, no other app freeze or lags the way HBO does. I have Netflix, Hulu, and amazon prime video and none of them freeze the way HBO does. Very disappointed I pay money for such terrible service.
lznjcjckxkkskss's Review of Hbo NowReviewed on 8/1/18 8:59 PM
Didn’t even give me my free trial and just charged me 14.99. HBO is an awful company. Just stream online for free on your phone
I.B.Kaepernickn''s Review of Hbo NowReviewed on 8/1/18 3:55 AM
Unlike the Showtime App which has East and West Live Feeds, HBO has NONE. What little Boxing they put on, I have to look for the day after on their hard to navigate app (Netflix eats your lunch). Have to wait and wait for GOT to post after it’s already been broadcast. 2018!!!, step your game up Fat Lazy HBO. You’re Cancelled!!!! Showtime has more and better fights anyways. Wake me when you fix it and GOT comes back.
JoohFer's Review of Hbo NowReviewed on 7/9/18 7:17 AM
I like the programs and the apps had developed a lot since I first used it. But there is the subscribe option which I wanted to watch like the equalizer and when I hit subscribe it says that I needed a Direct TV Now Subscription. I know I do have a Direct TV Now Subscription. If I need to watch it as a pay per view for rent I’m still okay with it. But there’s no way I can watch it. It does not offer a link or choice since I already have a subscription for Direct TV Now.
Deebi27's Review of Hbo NowReviewed on 7/9/18 6:35 AM
I downloaded, tried to find the trial offer, but nothing shoes in my settings! I guess I should stuck with my thoughts of download an app with less than 3 ⭐️⭐️⭐️, don’t do the download! It’s canceled now...no more HBO App!
Wspjims's Review of Hbo NowReviewed on 7/9/18 4:53 AM
Being the number one tv channel it doesn’t have cover up to any other America country only the U.S that’s disappointing. And what are you guys to do? Apparently nothing so that’s how it should not be nice review.
kristwyn008's Review of Hbo NowReviewed on 7/8/18 7:52 PM
This app is terrible and not optimized to pair with the chrome cast. It will take several tries before it casts successfully if at all. What’s the point of paying for hbo’s amazing content if I can’t even see any of it on my own TV? 😞
dlvr8r's Review of Hbo NowReviewed on 7/7/18 7:52 PM
UI gamma (or something) is completely broken, resulting in highly distracting grey bars at the edge of the screen. Unsubscribing until this is fixed.
Abow34's Review of Hbo NowReviewed on 7/7/18 3:03 AM
HBO I am giving you two stars only. There is constant buffering with your streaming on PS4. I have checked my internet service provider and everything checks out there. I am open to any suggestions.
TheAmberPortal's Review of Hbo NowReviewed on 7/7/18 11:32 PM
I agree regarding having to verify so many apps and devices I’m really sick of this. After loosing our house and having our community devastated after the wildfires in Northern California the internet infrastructure has been crippled so using Roku and my iPhone I have maybe verifying direct tv now subscription maybe a trillion times. Just hbo alone we have.... HBO go HBO now And others for other channels so they aren’t alone but would be cool if they did it better because HBO freaking Rocks Yo! Thanks Just apps got to stop being time vampires right thanks
ladyRenita66's Review of Hbo NowReviewed on 7/5/18 5:49 PM
I’ve got HBO and I was logged in the app when I updated it I had to log in against. Now I don’t see spectrum 🤬🤬🤬
david102299's Review of Hbo NowReviewed on 7/5/18 5:29 PM
Mostly what this app does is ask you where you bought it and to login again and then you see three blinking dots, sometimes without end. The dots have been blinking the whole time I’ve been writing this review. Trying to watch the Zen Diaries is not at all Zen experience. HBO, you can do better.
nae299's Review of Hbo NowReviewed on 7/5/18 4:25 AM
This app is dumb and it says you gotta pay yea no thanks Netflix is cheaper✌🏽
Hi0264's Review of Hbo NowReviewed on 7/5/18 3:41 AM
This thing is always buffering. ALWAYS. I hate laggy streaming. I hate the lack of control over scrubbing speed. I hate that it doesn’t seem to scrub ahead. I use this via data. Should not have any bandwidth type issues with it. BUT I DO. So please, fix this buggy app already.
Roselavender19's Review of Hbo NowReviewed on 7/4/18 2:51 AM
Please cancel!!!...Thank you....
XXL-8308's Review of Hbo NowReviewed on 7/4/18 2:30 AM
There is really no excuse in 2018 to have an app that is as inapt as HBO now. Did technology is so out of date. They can’t do an easy sort of movies, they can’t pick up Anita TCB and we left off, they can’t give you a simple way to see what movies about without a lot of hassle. But the main thing, is the app freezes. No weather app Netflix, Amazon, YouTube, none of them freeze up like the HBO now. HBO, you’re charging a premium price for an inferior product. You cannot survive if you don’t do something about this.
Mskikig's Review of Hbo NowReviewed on 7/4/18 10:36 PM
I’m happy that the app finally has a “continue watching” the next episode during the credits. I would like a way if the next episode could start automatically without me using my remote.
Rrfrakes's Review of Hbo NowReviewed on 7/31/18 9:24 AM
HBO obviously focuses all of its efforts into the creation of quality content leaving nothing for that content’s delivery. The app is slow on all devices. Often times it gives up on you and freezes. The labyrinthine interface between user and app is so tedious that I often times don’t even want to bother looking for something to watch and instead wait until I know exactly what I want ahead of time. Seriously, unless you are a diehard watcher of HBO, pass on viewing it this way. That is literally how bad this app is. I’d end my subscription if I could.
Izzy80300's Review of Hbo NowReviewed on 7/30/18 9:13 PM
i just had a very stern conversation with amazon; the alexa app charges a monthly subscription even though i have already hbo paid via cable. wth!
Fuse3537's Review of Hbo NowReviewed on 7/30/18 8:14 PM
I find the app often times won’t connect or crash for no reason. A lot of times when the videos do play they keep freezing and make the program unwatchable. As far as content goes, 5 stars! I love HBO documentaries and they are plentiful. Also a great selection of movies. Fix the app, and the overall experience is 5 stars! I did give an extra star as the app does seem to work almost flawlessly during non peak hours.
nray53's Review of Hbo NowReviewed on 7/30/18 12:35 AM
My biggest complaint is many of the movies/shows are 5.1 audio but it seems you have to have Dolby Digital Plus in your receiver. If you don’t, you end up with surround sound stereo. I also wish there were more of a selection of older movies I’m interested in seeing. Not really interested in all of their ‘great!’ original series etc. After my free month I’m done.
jason8957's Review of Hbo NowReviewed on 7/3/18 1:43 AM
I started out wanting to watch this on my XBOX. It then sent me to a webpage with a code. I then enter the code and it wants me to log in with an HBO account. I don’t have one and there is no option to create one, so then I install this app to create an account and I have to bill to the iTunes Store, which I don’t have set up with a credit card. So stupid. Why can’t I just create an account without surfing several devices.
OwlLover96's Review of Hbo NowReviewed on 7/29/18 7:50 PM
One star doesn’t begin to describe the frustration and irritation that you’ll encounter when trying to use this app. First off, the layout is pretty crappy and when you click on one thing it takes you to another. I TRIED to sign up for a free trial because this is the only place besides Syfy to watch Harry Potter for free, it’s no biggie cancel it at the end of the 30 days right? NOPE! I can’t even get my free trial started because I have to enter my Apple ID info and since I don’t have a credit card on file, it REJECTED my free trial and told me I was unable to continue. Now why on earth do I need a credit card for a FREE trial?! So 20 minutes later, here I am, still unable to watch ANYTHING on the app (since apparently you need the free trial to do anything). I’ve had better luck with reasoning with my two year than this app! What’s the point in calling it a free app if you need a subscription (that you can’t get) in order to watch anything? Long story short: Don’t waste your time or money on this stupid app. It leaves MUCH to be desired, is overall confusing & seems like they just want to make money off you.
Co-v's Review of Hbo NowReviewed on 7/29/18 7:28 PM
The app charged me double this month when I changed my credit card. How can I get a refund?
IbelithLP's Review of Hbo NowReviewed on 7/29/18 12:04 AM
It's pretty cool! It helps me stay in touch with my favorite shows.
Party Sound Pro's Review of Hbo NowReviewed on 7/27/18 7:19 AM
Decent app, except you can’t stream through Xbox 360! Why is it that I can stream via cell data on an iPhone better than via WiFi on my Xbox 360.
Arougthopher's Review of Hbo NowReviewed on 7/26/18 8:49 PM
If it wasn’t for the content, I would drop hbo like an old habit. However, I’ve also watched most of what they offer, so, likely dropping all HBO soon. One season of one show is not worth +$10/month.
Kile433's Review of Hbo NowReviewed on 7/26/18 2:03 PM
Okay, all-in-all HBO Now is a good app. i can be slow sometimes for seemingly no reason and the search function is bad, but no application is perfect, i’ve come to expect little quirks like the search in my apps. what i can’t get past though, is the fact that you can’t add shows to your watchlist. only episodes. who in their right mind only wants to add one episode from an entire show to their watchlist? let me add shows. seems easy and basic.
Swagger_Than_You's Review of Hbo NowReviewed on 7/25/18 3:08 PM
Kind of trash. I just watch Sex and the City on this app. Not as good as Netflix
Very disappointed guy's Review of Hbo NowReviewed on 7/25/18 12:25 AM
I have to download this app because the redirect forced me to in order to get my Roku to stream HBO Now. Known problem and well documented. Garbage that you make us download the app. Cancelling Hulu and HBO at the end of the month. Over all the problems.
dokhollidai's Review of Hbo NowReviewed on 7/23/18 5:15 AM
I’ve been a subscriber since launch and I love this app/service. It’s all I use for the most part because the content and production is just on a different level than any other network. As for the app, I have not experienced any issues whatsoever with performance and was pretty surprised at the negative feedback from other people. My only suggestion would be to add a continue watching or recently watched tab. It would also be much more convenient if I could add an entire series to the watchlist rather than just a single episode as it gets annoying having to scroll over to series, scroll through a bunch of series, select the one I want, then the season, then the episode when I want to start where I left off.
grbackpacker's Review of Hbo NowReviewed on 7/23/18 4:31 AM
So disappointing for an HBO app. Remembers what you have watched about 10% of the time. Doesn’t sync across devices. Can’t save favorites show, only old episodes. No offline use.
Deebi27's Review of Hbo NowReviewed on 7/23/18 3:58 PM
I downloaded, tried to find the trial offer, but nothing shows in my settings! I guess I should stuck with my thoughts of not downloading any app that has less than 3 ⭐️⭐️⭐️! It’s been deleted and there by cancelled...no more HBO App!
hobjon's Review of Hbo NowReviewed on 7/23/18 2:54 AM
HBONOW was purchased 4 days ago, on Apple TV FOR A 30 day trail. After 4 days I was billed. There is not a lot to choose from for viewing. I did not have a chance to see if I like it or not. Disappointed in VA
JeanLMcC's Review of Hbo NowReviewed on 7/23/18 2:49 AM
Used it once. Now it won’t update or open
Sickside05's Review of Hbo NowReviewed on 7/23/18 12:55 PM
Show time does it ESPN app does it... you guys should do it too I don’t have cable it would be nice to be able to subscribe to an app that you’re able to watch might even pay-per-view fights
Hassimal's Review of Hbo NowReviewed on 7/23/18 10:51 AM
What happened? This ui was easy to use and now it's trash. How am I supposed to find what I wanna see? Already know the shows name? They chose to remove a considerable amount of content without explaining why at all. Comcast put up a small amount of information to there customers about HBO, but HBO dropped the ball here. Unsubscribe
cant watch live shows's Review of Hbo NowReviewed on 7/22/18 6:42 AM
I’m wondering in this day and age why we can’t stream shows like Bill Maher as they are showing live. We have t wait until the next day. Also it never seems to keep the sign in information. I go on vacation and want to watch something and can’t because I can’t look up my password.
pepe la manta's Review of Hbo NowReviewed on 7/22/18 3:33 PM
Mi nombre es José . La aplicación está buena .pero está muy cara para su contenido .shotime.stark . Cinemax .Hulu y Netflix .tienen mejor contenido que hubo uy mucho más baratas . Gracias
pagarv's Review of Hbo NowReviewed on 7/22/18 2:06 AM
This app started out great. Then when I started to pay for it, it started to lag and start buffering constantly. I’m at the point where I’m deleting this app. Very disappointed!!
melma19's Review of Hbo NowReviewed on 7/22/18 12:25 PM
I got the app less than a week ago and I have had it work for me once the entire time. I have contact support and they have yet to get back with me. I know it’s not my internet, chromcast, or anything other factors....but the app. This is really lame especially since I am paying for it. Don’t get this app.
Not-Mozart's Review of Hbo NowReviewed on 7/22/18 11:24 AM
I’m being charged for this and I have no HBO account.
SheerahK's Review of Hbo NowReviewed on 7/21/18 5:31 AM
When trying out the one month free trial, I had set a “3 week alarm” on my phone, to let me know to cancel, should I decide NOT to keep this app. After deciding I wanted to go another direction with my choices, I cancelled the so-called “1 MONTH FREE TRIAL” after 3 weeks. UNDERSTAND, I HAD DONE THIS WITH MY EMAIL ACCOUNT! 2 weeks later, my Mom asks me about a charge on HER CREDIT CARD statement from HBO???! I had watched a couple shows on her IPad, instead of my laptop. Obviously, they trolled out her ITunes account, found her credit card info and charged her account!! I went back and retraced my steps, insuring I had cancelled out on the app. I had done everything on my end as I was supposed to do and...GUESS WHAT???!!! MY MOM’S CREDIT CARD HAS BEEN CHARGED, AGAIN, FOR A SECOND MONTH!!! Legal issues, along with the BBB, are having to be involved at this point. Believe me...GO WITH ANY OTHER APP BUT THIS ONE!!! 👺☠️🤬
EnigMagnetic's Review of Hbo NowReviewed on 7/21/18 12:52 AM
Mac's-Mac's Review of Hbo NowReviewed on 7/20/18 1:05 AM
A ridiculous amount of resets that require you to log on to their website to confirm your subscription which strips the app of any actual value. An annoying tedious repetitive chore that outlines HBO’s incompetence.
romo zrno's Review of Hbo NowReviewed on 7/2/18 6:28 PM
On the ad it shows The Harry Potter series is on it and then I searched it up and found no results
jsmith05's Review of Hbo NowReviewed on 7/19/18 2:25 AM
The APP consistently freezes, especially when using it to cast to a chrome cast. Want to pause while casting? Forget about it. Want to stop next episode from playing? Forget about it while casting. You have to consistently open and close the App to get it to work correctly.
Jayjayjay12341234's Review of Hbo NowReviewed on 7/18/18 3:41 PM
interface can be improved. sort movies by popularity?? instead of alphabetically.. make it more like netflix.
honestreviewer4321's Review of Hbo NowReviewed on 7/18/18 3:40 AM
HBO closes every time I try to use chromecast. Error code 102.
Gmgmgjrjd's Review of Hbo NowReviewed on 7/18/18 1:41 PM
This is a review of the app and not at all of hbo programming. This app is garbage and getting worse. After every session I have to uninstall the app and reset my router (at hbo supports suggestion) to have any chance of getting to watch a show. The support team wants to blame my cable provider and or Apple devices for the constant issues, ignoring that it is the only streaming service I have issues with. Upon starting programming I almost always receive an error code. Usually 102 sometimes 104. A quick internet search reveals threads full of people having the same issue who have tried myriad solutions to no avail going back years. After spending weeks reading threads, calling and emailing with HBO customer support, calling and sharing HBO supports suggestions with my internet provider, finagling my router settings etc. I am done. I have cancelled my subscription and will be removing the app as soon as my final month is over. It is worth noting that the challenges I have had are present on Apple, Amazon and Google devices and on different networks with different internet providers. This is most definitely HBO’s problem and one they clearly have not been able to or probably bothered to fix for years. Believe the bad reviews.
tellmeehy?'s Review of Hbo NowReviewed on 7/18/18 1:25 AM
I got my password wrong a few times and I haft to wait 60 minutes just to retry.
BidDaddyVape's Review of Hbo NowReviewed on 7/17/18 5:53 AM
I cancelled my subscription and was told I was paid up till July 30 BUT HBO IS STILL TRYING TO BILL ME THROUGH ITUNES EVEN THOUGH I CANCELLED MY SUBSCRIPTION AND IT IS WAY BEFORE THE 30 I’m very dissatisfied with this type of practices
Nessi_09's Review of Hbo NowReviewed on 7/17/18 2:52 AM
Trying to stream a movie through the app on Amazon Firestick is impossible. All you get is errors. Terrible.
pejaziry's Review of Hbo NowReviewed on 7/17/18 2:38 AM
Buffers, buffers, same WiFi as Netflix works flawlessly, why can’t it just work blue dots comes out more the actual show. It is prettt was because there are a a lot of good stuff, I just can’t seem to watch it. Fix it! I mean come on your HBO!
bopsponge's Review of Hbo NowReviewed on 7/16/18 6:43 PM
Based on the many bad reviews, I would never download this app..(free or not)
bdbplatano's Review of Hbo NowReviewed on 7/16/18 5:29 AM
badly needs a mark as watched/unwatched button. Why can't I add shows (instead of episodes) to a watch list?
Cowbellzzz's Review of Hbo NowReviewed on 7/15/18 6:09 PM
Although I love the productions by HBO, this app is extremely buggy. It’s impossible to multitask because the app will automatically crash. Outside of multitasking, I’ve experienced unexpected crashing while using the app like normal. The app is also not user friendly. If you’re watching a series (or a few), you have no “history” option. Instead, you have these “continue watching” options which are never updated to the episodes you are actually on. While I’m watching a show like Sopranos and if I wanted to get to my current episode, I always have to enter a search for sopranos, find my season, and then select the appropriate episode. Not a huge issue and does not take long to do, but it’s just extremely annoying to have to do every single time. I’ve experienced this issue on both the iPad app and the AppleTV app. Independently of me saying anything, my husband has voiced the same issues, so I know this is not just my devices.
Hassimal's Review of Hbo NowReviewed on 7/15/18 5:45 AM
What happened? This ui was easy to use and now it's trash. How am I supposed to find what I wanna see? Already know the shows name?
angrygirlwhosmoneywastaken's Review of Hbo NowReviewed on 7/15/18 4:48 PM
Even after you cancel a subscription (or a free trial) you will still be charged and cannnot get a refund. save your money
rbrooks05's Review of Hbo NowReviewed on 7/15/18 11:09 PM
The content is great unfortuantly the app is frustrating. Having to log in every month via computer is not the most user friendly. Not sure why they require this. Overall, not with the frustration--just maintain for short durations.
kattimmer's Review of Hbo NowReviewed on 7/14/18 8:30 PM
The volume on the app is too low. Please increase
nuno li's Review of Hbo NowReviewed on 7/14/18 5:00 AM
I’m using iPhone X and every time when I open it, the screen just turns into totally black???
Mia45231's Review of Hbo NowReviewed on 7/14/18 12:52 PM
Easy to download, and came with a free month
Tanamwob's Review of Hbo NowReviewed on 7/13/18 8:53 AM
Signed up for a month trial to see if I would like it, a week later was charged the 14.99! Overdrew my account with no warning and now I have to figure out how to deal with that. Thanks a lot HBO. Thought I would only be charged after a month, and no I did not have a week trial.
Kaponiedition's Review of Hbo NowReviewed on 7/13/18 8:40 PM
Some spanish channels like discovery channel are no Tun HD but it’s ok
Meric450's Review of Hbo NowReviewed on 7/12/18 9:38 AM
This app is the worst. Please fix it. Too slow. Too glitchy. Crashes. And yes I have the latest update. Just the worst. Use the amazon video app as a goal. I really want my review to be posted. I always wonder who controls that. But seriously. I took the time to write this post AGAIN because of how horrible this app is. it’s just horrible. and that’s why I really want this posted! Actually I got a good laugh when I was reading the 2000 negative reviews on this app and then like the 6 five star reviews for how amazing this crappy app is.
Heust 18732's Review of Hbo NowReviewed on 7/12/18 8:36 PM
Wish there was a way to rate under 1 star. Dosen’t even work.
Sweetheartist's Review of Hbo NowReviewed on 7/11/18 2:23 AM
I was charged for this app on 7/10/2018 for $16.32. I do not have this app on my phone or any other device. I would like a complete refund, however there is absolutely no where to cancel this subscription or a phone number to contact for customer service. One star given because there is no option for zero stars. RIKKI K.
funky boy enjoyin imo's Review of Hbo NowReviewed on 7/11/18 12:51 PM
Did developers look in to the performance issues ? The streaming is way too slow on lte . Let’s forget about streaming it takes time to boot up . Not sure if end to end testing has been done including device and end user experience tests .. seriously someone has to see where the time is spent .. 2 stars and on top I have a paid one
unhappycustomer8888's Review of Hbo NowReviewed on 7/10/18 1:31 AM
I’m 90 minutes in to trying to set this up and it’s still glitching and I’m still with customer service. I’d give it zero stars if I could 🙄
Andris R P's Review of Hbo NowReviewed on 7/1/18 7:37 PM
No incluye el idioma español por lo que cancelaré la suscripción
stevauriaa's Review of Hbo NowReviewed on 7/1/18 6:56 AM
Im HIGHLY upset.!😤So, i’ve been watching the Harry Potter series since yesterday with absolutely NO problems at all. Suddenly, just a couple of minutes ago, my phone goes dead, so I turn it back on. I open the HBO app in hopes of finishing where I left off, which was “Harry Potter and the Goblet of Fire,” but when I search it up it says “0 results.” So, I tried searching the titles by its full names instead of just typing “Harry Potter.” IT STILL SAYS “0 results.” So, Im VERY angry and HIGHLY confused because I literally was JUST watching the movies now they’ve suddenly DISAPPEARED. You need to fix this app...Im uninstalling and you’re getting a one star rating. Goodbye.
Illmaticsupreme's Review of Hbo NowReviewed on 7/1/18 11:59 AM
How do i cancel my subscription to HBO Now ?
shahg46's Review of Hbo NowReviewed on 7/1/18 11:55 PM
The interface is horrible. I have many streaming apps, yet this is the only one where I can’t chromecast to my TV.
Rnkskalxhwna's Review of Hbo NowReviewed on 7/1/18 10:43 PM
The only reason I had this app was for Harry Potter - it’s nowhere else... please put it back :(
tess96's Review of Hbo NowReviewed on 6/9/18 5:06 PM
This app runs very slow and needs more bug fixes. Shows and movies freeze up and will sometimes play without sound or just won’t play at all. Please fix the bugs.
aasdvhjjbbblobbkk's Review of Hbo NowReviewed on 6/9/18 4:40 AM
By far the worst app I’ve ever used. It never works. There’s always an error. It’s so bad I cancelled it to pay for HBO through Comcast. And we all know how much everyone hates Comcast...
Westintheeast's Review of Hbo NowReviewed on 6/9/18 1:00 AM
Slow loading movies and shows, dreadfully slow trying to advance forward even 10 seconds. Saving favorites is incredibly difficult and non-intuitive and actually impossible. Can’t believe this app is used with a $15/mth service.
GardnerStar's Review of Hbo NowReviewed on 6/7/18 7:05 AM
I love it. Thanks ENTOUCH !🌹 You always kept a high standard. Sometimes I get a little frazzled but What to when life comes at you real fast ! I have been with ENTOUCH for 8 Years. We had some ups and downs but that was related to ENTOUCH making great updates and now they have won my heart. Again, thank you so very much for putting up with my temper tantrums. Good job. Honest and most obliging staff. Thanks to GREG, Lance. And everyone at Entouch. Y A Z ZAMAN.
JJ(Jamie)'s Review of Hbo NowReviewed on 6/7/18 6:12 PM
They scammed me. I wanted a free trial and clicked free trial but they ended up charging me $16. What’s the point in having a free trial option... IF IT’S NOT FREE????
Fattyq's Review of Hbo NowReviewed on 6/7/18 12:35 AM
Trying to watch a HBO show legally to support the people that make it, but this app that crashes all the time when taping on the screen to pull up the controls, or looses my place when i check a text message, is rather annoying. Please fix these bugs and I’ll resubscribe again.
bobbyrashmi's Review of Hbo NowReviewed on 6/4/18 6:40 AM
Pls delete my subscription, I live in Africa and I seem to be getting charged for something that is unavailable to me, thanks
boowdidide's Review of Hbo NowReviewed on 6/4/18 12:03 AM
I think it will do good by you to do some more things to make do and more options settings or more choose or maybe new features.
Co-v's Review of Hbo NowReviewed on 6/30/18 5:18 PM
The app has not worked for an entire week. I have an IPhone 8 and up to date. Paying HBO for free here.
Ricardo 011521@011521's Review of Hbo NowReviewed on 6/30/18 3:07 PM
Yo no lo recomiendo para nada ya que muchos de sus programas solo es tan en inglés y no en español . Los mismos programas que uno puede ver en la web y en varios idiomas y la misma calidad de imagen
Gigglezkat's Review of Hbo NowReviewed on 6/3/18 6:24 PM
Bugs got fixed works fine now
NateW777's Review of Hbo NowReviewed on 6/3/18 4:04 PM
Edit: Update the app if you can’t login. Amazing content. But -1 stars for not forcing updates and having old versions of the app break if not updated. A good app should force updates when breaking changes are made to the server apis.
Rorourboat's Review of Hbo NowReviewed on 6/29/18 9:36 PM
...because this app is so bad. Perhaps that’s intentional? App won’t even load or open.
chaos bit's Review of Hbo NowReviewed on 6/29/18 8:19 PM
Poorly written software. Company doesn’t understand how to write software. Will bill you randomly and steal your money. Avoid at all costs.
BenJRandom's Review of Hbo NowReviewed on 6/29/18 5:21 AM
Money goes out of my account every month but there’s no way to actually use the app since I upgraded my phone. None of my accounts apparently are active. Logging on with “iTunes” takes me to account creation screen. Huh? No customer service links in all anywhere, no email, no phone number, no web page. Well, guess I’ll stop giving away my money and getting nothing in return then. Cancelling subscription. What a shame, because I like the shows and want to watch them.
HammerStrength17's Review of Hbo NowReviewed on 6/29/18 1:23 AM
Please fix this app’s casting ability. And why the heck is it so hard to pick up where you left off/binge watch?
Dueces42's Review of Hbo NowReviewed on 6/29/18 1:00 AM
I couldn’t stand to use this app anymore! You can only steam shows on a phone or iPad, not a laptop. This makes no sense to me, as I’m still subscribing. The shows have trouble loading. Overall, the app design is terrible. I judge everything against Netflix which, at $10/month I get more shows and movies and can play on any device with no issues with playback. With this app, it’s $15 for limited shows and movies and an app which is not well designed to browse titles and the playback is terrible. I wanted to watch some HBO shows, but in the end have switched to Hulu with HBO add-on for the same subscription fees per month.
williad4's Review of Hbo NowReviewed on 6/28/18 9:16 PM
App works fine but I usually only watch tv when I’m flying or stuck in airports. Very disappointed I can’t download content to watch without connection. Netflix and showtime both allow this. So I will likely cancel this subscription since it won’t be of much use to me.
Wjmelements's Review of Hbo NowReviewed on 6/28/18 8:51 PM
CDaze's Review of Hbo NowReviewed on 6/28/18 5:01 PM
App simply doesn’t function at all. Downloaded it to iPad, opened it. Immediately greeted with a “Content not available” screen. It doesn’t seem to be possible to get past this screen. I’ve entered no information, no account info, etc - I didn’t even get the opportunity to! I deleted the app, then installed again. Same problem. I’ve never had this happen with any iOS app. If it was some kid’s free app they made in their bedroom, I’d shrug it off. But this is the work of a massive media company, not to mention something I’m paying $15/month for. What’s the excuse?
가카는절때그러실분이's Review of Hbo NowReviewed on 6/28/18 4:48 PM
It keeps saying the play is not available. I cannot even watch anything.
alopez305's Review of Hbo NowReviewed on 6/28/18 4:38 PM
I downloaded and signed up yesterday and after watching two shows it not only shows me an service error and won’t go to anything else. Even flossing it out and reloading won’t take it to the home page
Mesok's Review of Hbo NowReviewed on 6/28/18 4:19 PM
I have an hour to spare before work to watch my favorite show can’t watch if app keeps crashing , paid for subscription and half the time it doesn’t work. What’s the point of having it if it’s not reliable. unsubbing ASAP. NOT WORTH YOUR MONEY !!!
M Shah's Review of Hbo NowReviewed on 6/27/18 7:50 PM
Title says it all. It's terrible at loading, getting hung up on loading for up to 10 minutes. And then once it actually starts playing, it decides to buffer every few minutes, taking up to 5 minutes to buffer a few minutes of video. There's no way to add series to your watchlist, only single episodes. There's no "My Shows" feature where I can have all the content I ACTUALLY want in one place. Instead, I have to filter through everything just to find what I wanna watch. The app is hardly ever updated. I've been using it for several months now, and I think there's only ever been one update since I first downloaded the app. I've already canceled my subscription through iTunes because I'm so tired of getting frustrated with this garbage app. I'm gonna pay for the HBO channel through Amazon Prime, and use their AWESOME Prime Video app to watch my shows.
TitusvonQ's Review of Hbo NowReviewed on 6/27/18 7:04 PM
The content is good. Smaller than other apps but better quality. The app itself is absolute garbage. As many have already mention you will have issues casting (cast option doesn’t appear or won’t cast), loading the videos, resuming videos or even finding a video you were previously watching and picking up where you left off. User interface is not the best. Why pay $14 plus to not be able to watch the shows you like? Not worth it. One would think that they would have better developers.
guidoguido3's Review of Hbo NowReviewed on 6/27/18 1:39 PM
This app is awful and HBO clearly doesn’t listen to its customers or else after a year of bad reviews they’d finally do something. Doesn’t connect to your TV and streams cut in and out. Pure garbage. Congrats HBO, the only reason people own your service is for Westworld and GoT.
Akitogi's Review of Hbo NowReviewed on 6/27/18 12:27 AM
I’m doing the trial period to see if I like it. There are a lot of HBO shows I would like to watch. However the app is a little laggy. It does not work well on Safari nor Firefox, meaning that if I stop it for a bit, then it doesn’t always continue and I have to refresh the page and then find where I left it and continue. This happens a lot. I wish it was like Netflix where it starts where you left it and it also has a continue watching feature. If I’m gonna be paying $15/month I expect it to work well. I don’t know if I’m gonna end up buying a subscription.
Kesha Williams's Review of Hbo NowReviewed on 6/26/18 8:09 PM
I downloaded HBO to my I phone 6S plus and I can’t even watch one movie I am about to cancel my service with you guys there’s nothing wrong with my service so it definitely has to be with I guess HBO on the iPhone y’all get better service maybe I’ll come back
Tay Feder's Review of Hbo NowReviewed on 6/26/18 5:09 AM
The content is great, but it keeps lagging despite Netflix, Hulu, and Amazon working fine :(
isaidicanshout's Review of Hbo NowReviewed on 6/26/18 5:02 AM
Show and movie titles often don’t load, login process often doesn’t work. Simply garbage.
JakeAwesomeJake's Review of Hbo NowReviewed on 6/26/18 3:48 AM
*As long as your definition of [anywhere] is America.
Jgood113's Review of Hbo NowReviewed on 6/23/18 6:52 PM
It’s not that the app organization is bad, it’s easy to use, I actually like it. But it just works when it wants to(this is on an Xbox one). It constantly freezes and eventually kicks me out. It’s not an internet issue because Netflix works without a hitch. Two stars because the shows are great, when I can actually watch them.
BurqueDuke505's Review of Hbo NowReviewed on 6/23/18 5:35 PM
I’m am using the correct email and password to login from my cable provider and the app claims my information is false. Being I pay $300 month for cable this app is, therefore, garbage for not letting me log in with valid info. You’re supposed to be HBO get your life together!!!! The only reason you get one star is because 0 is not an option.
2018$$$'s Review of Hbo NowReviewed on 6/23/18 1:22 AM
Necesito cancelar la compra del HBO
n1cknam3 tak3n's Review of Hbo NowReviewed on 6/23/18 10:04 AM
Not intuitive to use on multiplatforms. Easier to use hbo thru another service like directv now.
Varunverma13's Review of Hbo NowReviewed on 6/22/18 4:59 AM
This app is so irritating , you pay to have seamless video and audio but this one here is worst then any app around , if it wasn’t for game of thrones I wouldn’t use it for free , video hangs on 100 mbps , they have irritating ads to follow ...its watching tv in 90s compared to Netflix , I would have rated this -000000 if I had that option
撒7's Review of Hbo NowReviewed on 6/22/18 2:41 PM
I can’t stand that this app is a one-way-only screen setting
skiaddict's Review of Hbo NowReviewed on 6/22/18 1:52 AM
The white text superimposed over content photos on the Apple TV is nearly impossible to read and makes choosing content VERY PAINFUL! Seriously needs some aesthetic improvement!.
Createnick name's Review of Hbo NowReviewed on 6/21/18 9:30 PM
Obviously HBO puts out great content, but ended my subscription because of how non-user friendly the app is. Search bar is awful, chrome casting is a nightmare, and organization of content is atrocious.
Batmanrock's Review of Hbo NowReviewed on 6/21/18 4:19 AM
Please improve this app!!! Take inspiration from Netflix.
Claude99999's Review of Hbo NowReviewed on 6/20/18 7:16 PM
I have been trying for over an hour to cancel this subscription. Shady shady
Dave619999's Review of Hbo NowReviewed on 6/20/18 1:15 AM
If you’re using this for amazon fire stick you need to sign up using that. Paying through apple will get you in an endless login loop with no Single sign on. Some dumb people over there.
Brakx's Review of Hbo NowReviewed on 6/19/18 3:10 AM
If I attempt to use my Bravias built in chrome cast, the app immediately crashes. It’s completely unusable and I’m unable to use my subscription. If I attempt to use an external chrome cast It says there was an error decrypting the video. Other apps don’t have this problem. Why is this app so unstable after years of development?
Sparty1435's Review of Hbo NowReviewed on 6/18/18 7:57 PM
Dumb app charges you right away there’s no such things a 1month free trial when it charges you $15.93 the next day. Also super slow movies outdated and app shuts down out of the blue
Roxyg6's Review of Hbo NowReviewed on 6/18/18 6:44 AM
I signed up for the 1 month free trial but after looking at what to watch i realized i didn’t really want it so i canceled it the next day and was still charged for 14.99.... lies.
novalin's Review of Hbo NowReviewed on 6/18/18 4:59 AM
HBO doesn’t appear to understand how technology works or what a good user experience is. I’ve spent over an hour trying to get hbo running on my PlayStation and iPhone. In the end I ended up having to use amazon via the fire stick instead of my ps4. The customer support rep was clueless Now I can’t get it to work on my iPhone. I keep hitting an error page. You can’t even copy the error message. Google searches aren’t helping either What a joke
Clb5119's Review of Hbo NowReviewed on 6/18/18 4:39 PM
Takes forever to load a video and half the time it won't load at all on the mobile app and it also doesn't save your recently watched most of the time too
Omeileo's Review of Hbo NowReviewed on 6/18/18 3:33 AM
Pause your show to go to a next app and prepare to wait for a next 20 minutes before your show will start playing again. Close the app and open it again? Expect it to start from the beginning... And don't even try scrubbing your way back to where you last were on the timeline. Take some cues from Netflix, HBO. That's an app well done.
skeeJay's Review of Hbo NowReviewed on 6/18/18 11:38 PM
The most backwards app of all the major streaming services. The gray letterboxing makes for a poor cinematic experience on iPhone. Tiny scrubber bar makes scrubbing hard. And no HBO app on any platform supports 4K or HDR. HBO’s tech lets its content down massively.
Semaj1717's Review of Hbo NowReviewed on 6/17/18 1:54 AM
They make you wait 60 min after a couple writng password tries. Even when you call you can’t get rid of it... didn’t know I was dealing with Bank of America
Laur540's Review of Hbo NowReviewed on 6/16/18 8:08 PM
I think this is the first review I’ve made. I’m about to cancel my subscription after only having it for 3 days because for all three days, I have yet been able to watch a show. I’ve been trying to connect it to my Xbox. I’ll start with the code. Then I’ll try to put in my username and password but it says it’s incorrect. I ask them to email me because i ‘forgot’ mine and get no email. I’ll try changing my password on the app and still no luck. Then I get ‘you’ve tried too many times, wait 60 minutes’. I’ll try later, no luck.. so I gave up. I use one email, I have limited variations of passwords I use, so I’m not sure why nothing worked.
hlhpnw's Review of Hbo NowReviewed on 6/16/18 5:55 AM
Just renewed my HBO now subscription to catch up on a few shows, the playback is so terrible it freezes and buffers every 30 seconds, it’s incredibly annoying and unwatchable. I am using a PS4 to stream. I just checked my internet speed and it is 20mbps, 15 above their bare minimum to stream. Hulu works great, Netflix works great, amazon prime works great, HBO does not. After doing some research regarding this problem it seems pretty consistent across the board, the only way people have solved it is connecting hbo through amazon prime and watching it on there instead. Unfortunately I used my work email for my hbo account so I can’t connect it to amazon unless I fork out another $15. Unfortunately that is over budget for a USELESS app at this point. I really would love a refund from HBO as their service is UNUSABLE, but it doesn’t look promising that that will happen. Unfortunately just have to cut my losses and cancel the subscription, $15 down the drain. I wish there was another option as HBO is the only place I can watch a few shows I want to, but their service is a joke. Step it up HBO, you’ve certainly stepped up the price.... final recommendation DO NOT PURCHASE HBO NOW!
Fynnol's Review of Hbo NowReviewed on 6/16/18 12:08 PM
Since the update all the shows and movies are low res and need to buffer every five minutes. My internet provider recently upgraded the speed which has caused YouTube to play in wonderful high res with no intermittent buffering. So I’m as confident as I can be that the issue lies in the app and not my internet connection. Update: tried watching Real Time this morning and it had to load every 30 seconds or so. This was getting annoying, so I tried it in chrome on my laptop, it’s playing at high res and has no loading time. I think this is how streaming should work.
Annoyed "Meeter"'s Review of Hbo NowReviewed on 6/13/18 9:30 PM
My mom was attempting to join HBO and wanted the free trial. While attempting to make an account for her it said it was going to charge $14.99. I stopped and hit Cancel on the Apple confirm screen. It then just logged in to her now unsubscribed account. I attempted to get it together and try again but now it only lets her subscribe and pay 14.99 and not get the free trial. I called customer support and they were 0 help. Said my 60 year old mother who doesn’t do electronics without me already has an account. I asked what account and he was unable to tell me, said he doesn’t have that information. I inquired if it was the account I just created while attempting to get her the free trial... again he was unable to tell me and then just asked if there was anything else. Horrible customer service, annoying sign up, and fake free trial. Be careful when signing up via the app on Apple.
jennna<3's Review of Hbo NowReviewed on 6/13/18 6:28 AM
By itself it is frustrating enough but even worse with the chromecast! I have to close and reopen the app every single time i want to do anything! Pause, play, etc. most of the time it still doesn’t respond. and it is an entire ordeal just to try to find the next episode. You can do better HBO.
KamikazeWordsmithFromHell's Review of Hbo NowReviewed on 6/12/18 2:51 PM
HBO Now’s free month trial was what initially won me over; I wanted to see the Andre the Giant documentary, and HBO Now proved to be a godsend in achieving that goal, especially since I’m not a regular HBO subscriber. HBO has been knocking it out of the park with their original documentaries here lately. The Robin Williams documentary they have coming up is also on my radar, and will likely result in me continuing my subscription at least until that releases. The overall library they provide is alright, in my opinion. Like I said, their recent documentary projects persuaded me to give this a try, and I’m not disappointed in taking the leap. Unfortunately, the rest of their library hasn’t been very interesting to me. I don’t mean that to say what they have is bad; I mean, they have shows like Game Of Thrones, after all. I just didn’t see a lot of things that would compel me to use the app regularly. I think what would really captivate me to stick around would be if they made George Carlin’s HBO specials available to stream...I’m honestly shocked they were absent. I loved watching them all when they were on Netflix. I hope they return somewhere. My only other criticisms concern navigation. Getting HBO Now up and running on my PS4 was a bit tricky, what with having to sign up via the phone app and then jump through a hoop or two to get it running via the PS4 version of the app. Once you figure it out, it’s straightforward, but I wish the process was simpler. I also had to dig around to find how to turn off auto-renew; for me, it was buried in my iTunes / Apple ID settings. I wish you could handle that via the app or website itself. Otherwise, HBO Now — as it currently is — is an enjoyable app. I’d still say Hulu and Netflix are better overall, but if you’re looking for HBO-exclusive content as someone without a normal HBO subscription, this is the app for you.
film42's Review of Hbo NowReviewed on 6/11/18 11:59 AM
Can you make the background of the player black? I have an OLED screen to make the extra space disappear. Having a non-black background is a little annoying. Otherwise, nice work!
Jrzahnen's Review of Hbo NowReviewed on 6/10/18 8:59 PM
For $15 a month this service is atrocious. Freezing and stuttering on PC and on Chromecast via iPhone. Nothing wrong with WiFi. Netflix and other streaming services work great. Never HBO.
username432's Review of Hbo NowReviewed on 6/10/18 6:15 AM
I have my HBO subscription through Hulu (and the Hulu app suuuucks) and after figuring out that I needed to use HBO Now not HBO Go I am very happy with this app. Syncs perfectly between my phone, tv/chrome cast and laptop without glitching, especially when compared to other streaming apps. Video quality is always good with minimal buffering and pauses. I love the interface. Easy to navigat with descriptions as well as extras like episode recaps and commentary.
Antone_El's Review of Hbo NowReviewed on 6/10/18 4:36 AM
I have downloaded the HBO NOW app and I am trying to purchase the free trial but it says no in app purchases what do I do now I’m so disappointed
baratunde's Review of Hbo NowReviewed on 5/9/18 5:53 AM
The app should let you download episodes and movies for offline viewing. Showtime’s app allows this. HBO should be as good as showtime. Unless hbo doesn’t want to be better than its competition, which is a valid choice. But I’m just saying, if it was my company, I would want it to be better than my competition, especially if I could achieve that by implementing the most basic internet feature ever: file downloads. But maybe hbo knows something showtime doesn’t. Or Netflix. Or YouTube. Maybe they are all wrong and hbo is the sole purveyor of secret wisdom which suggests no one wants to watch the content they paid for offline. Anything is possible. Except offline viewing with the HBO app. Which Showtime, Netflix, YouTube, Vimeo, and my web server from 1998 can do.
ChristophersRants's Review of Hbo NowReviewed on 5/9/18 4:46 AM
The only reason this app exists is because Warner and HBO did not want to work with Netflix this is what you get as a customer a rushed subpar product and app more expensive than Netflix with many issues that are a bonus this app was created from a certain measuring contest guess what HBO turned out to be much smaller in that this app is overpriced crap kinda sad with the quality programs that could be on Netflix
Hvano's Review of Hbo NowReviewed on 5/9/18 3:39 AM
Reads like a scam. I thought hbo would do better than this 😬
g_dabau's Review of Hbo NowReviewed on 5/9/18 12:39 PM
Absolutely love & waited for HBO to do over the top service. But its far from the PREMIUM price it's charging! Like Netflix, i should ALWAYS be able to continue wherever I left off, no matter what device i was last on, period. No excuse for this at all and makes the app completely to cumbersome. "Watch List" is a prime example of this. It always reverts back to season 1 episode 1. Makes a watch list absolutely pointless. I use this service mostly on Apple TV, Roku & Fire TV. Stop with the pre-rolls already! A lot of them are 2-3 minutes long and their just constantly showing the same thing. Not to mention its a bit redundant to keep showing me repeatedly what's available in the app over and over. Plus if I'm paying for this service it's my fault if I don't take the time to see what's available for my money. I don't need you constantly reminding me of shows that you offer. I really don't like giving a 1 star review, but the above mentioned problems SHOULD NOT exist in a premium app from a premium company! I have been with you guys since the first day that you offered the app. But I have selected the option to NOT continue my subscription in the iTunes settings because I can't take it anymore. I believe it's intentional because there's to many people been saying the same thing for to long about the "My List" problem and nothing has ever been done about it. I have Netflix, Prime, FilmStruck, Sundance & YouTube Red. They ALL have a continue watching option. I will just get what content of yours that I can on Prime and YouTube and will not renew my subscription unless you finally make this app what it should be!
Jadeweiss's Review of Hbo NowReviewed on 5/8/18 2:52 AM
Most expensive subscription I pay for and it won’t even f***ing load. Thanks a lot.
No stars154375's Review of Hbo NowReviewed on 5/8/18 1:56 PM
At least make it play the next episode in a series without having to search for the show everytime, find the next episode, and then play it. Very tedious. Searching “GAM” 12 times a season is stupid. Does nextflix hold a patent on playing the next episode?
no name its ok??'s Review of Hbo NowReviewed on 5/7/18 7:59 PM
Pagaría por este servicio solo para ver series como The Game of Thrones, pero no están dobladas al idioma español.
desiringm's Review of Hbo NowReviewed on 5/7/18 7:17 AM
As a subscriber, I usually know what I want when I open App. The App never seems to know that I am a subscriber. It runs swipe advt promos that are generic, not seemingly geared to that session’s offerings. More than half a dozen times in one session, using the UI takes me to the wrong show or the wrong episode. The search feature is one of worst I have ever encountered—perhaps one part of UI doesn’t know a new episode is available? Why isn’t UI updated to match current advt, for same look & feel. New advt inspiring, makes me feel good about $15/month. UI makes me wonder how one gets charged from consistently difficult to navigate App. The service may deserve Apple Editor’s Choice, not UX. And please highlight the artist of great new song Machines and Butterflies and don’t make someone search elsewhere for details on HBO content! Movie search navigation interminable; does any other search feature on any App/site make you go back to the beginning of the alphabet after looking at details of one movie? And as written before: one of main reasons for subscribing is Real Time: your search regularly can’t find latest episode! If Bill Maher knew that he couldn’t find his own show with HBONow, likely upset? You folks have content any UX designer would jump to design with, so you must not have the team you need; get more $, add team members!
Meiny-'s Review of Hbo NowReviewed on 5/7/18 6:14 PM
HBO content is amazing. HBO NOW is garbage! My recommendation to anyone considering getting HBO Now is, don’t. Try other ways to watch HBO, because HBO NOW will only bring you headaches. On a 2017 MacBook Pro - I have to go through a series of things before my content begins to load. When I find what I want to watch I have to right click to go into picture and picture to press play otherwise it will never play. After it’s playing in picture and picture then I have to full screen it. On iPhone 7 - the app crashes and now I can’t even access any of the content. The app keeps asking me to renew subscription. But I have it set up for automatic payment and my renewal was done a week ago. I have had HBO NOW for about 3 years now. never saw any improvements on the organization of the content and it never got better. Generally don’t put up reviews. But this is more of a warning if you’re considering getting an HBO NOW subscription.
RVBRVBRVB's Review of Hbo NowReviewed on 5/7/18 2:14 AM
Obviously HBO produces great shows, but man, this app freezes and quits constantly. It’s the only way I can watch HBO, so I have to stick with it, but I’m doing it begrudgingly.
A guy who hates crap apps's Review of Hbo NowReviewed on 5/7/18 12:49 PM
In and endless loop to renew my subscription.....even though it’s on auto renew and there is no payment issue and my sub is still active on my iTunes. Can not watch anything because I can not log in. Will be contacting Apple for a refund.
nefariousnexus's Review of Hbo NowReviewed on 5/6/18 2:41 AM
Restore iTunes purchase just gives me a link and code to sign in on a browser. I go to the browser and it sends me to a Create Account page. Which obviously isn’t going to work because I already have a freaking account. The sign in system is completely broken!
Robin in Kansas City's Review of Hbo NowReviewed on 5/6/18 11:40 PM
HBO bills me like clockwork, but every single time I have to jump through hoops from signing in again or they act like I’m ordering it for the very first time! Get it together HBO!
NicholasDaniel's Review of Hbo NowReviewed on 5/31/18 8:32 PM
Horrible app. The website is also horrible. I paid $14.99. I’m “signed in.” But, I can’t watch videos. Every time I click play, it tells me to buy a subscription. If I hit, “start subscription,” it says I already have one. If I hit, “link subscription,” it crashes. Perhaps someone from “help” will get back to me with a solution, it the whole point of paying for it not having to wait for it.
Gingerjoo's Review of Hbo NowReviewed on 5/31/18 4:59 AM
In every other streaming or editing software, spacebar means pause!! I’ll never not press it and it sends me to an error screen! HBO is supposed to be about innovation not regression! For crying in the mud!
dcahoward's Review of Hbo NowReviewed on 5/31/18 12:17 AM
West World is constantly buffering. Only show it does this on. Netflix has no problems on the same device. I want my money back. Terrible
Marvin Baymax's Review of Hbo NowReviewed on 5/31/18 10:27 PM
The app keeps crashing every time I try to connect my chrome cast tv and it won’t work no matter what I do. Please fix
DeadpoolForPrez's Review of Hbo NowReviewed on 5/3/18 3:02 AM
The content is few and far between. I love Last Week Tonight with John Oliver, but the recent series have been drab. The movies take MONTHS to refresh. There is just not enough good or new content to justify the price tag.
nothing&&nowhere's Review of Hbo NowReviewed on 5/3/18 11:14 PM
I'm at my wits end with this app. It constantly crashes and fails to connect to my chromecast. I've never had this issue with Netflix or Hulu. Canceling my account and trying a different route. I'm tired of paying $16 for a headache.
P j 4's Review of Hbo NowReviewed on 5/3/18 10:34 PM
The content on the app is very good but the interface of the app it’s is absolutely terrible. I will finish my free trial but definitely I’ll not pay for a subscription, the interface of the app is just that bad
IamJohnny5's Review of Hbo NowReviewed on 5/29/18 8:00 AM
the app never works. i'm on 300mb wifi and it still can't play videos. cancelling subscription and ill come back next year for GOT.
Kay9La's Review of Hbo NowReviewed on 5/29/18 6:19 AM
I hate that I have to individually select each episode to watch. We live in an era of binge watching. Make auto play a thing so I can marathon things with maximum ease and laziness.
GroundStatue's Review of Hbo NowReviewed on 5/28/18 11:31 PM
Not only does this have the worst interface, the worst customer service, and the most frustratingly stupid methods of signing up or cancelling, but it also just doesn’t work. I called for a refund for the month of May and the representative tried to trick me by telling me I wont get billed again, as if that was her not charging me for the month the service didn't work when actually i already paid and needed a refund
Apocolypse34's Review of Hbo NowReviewed on 5/27/18 9:51 PM
App works perfectly for my iphone/ipad/ps4 and im able to stream to my tv on all devices. 5 stars.
Akshay2304's Review of Hbo NowReviewed on 5/27/18 4:01 AM
Please stop showing advertisements of your content right when a user plays something! And especially before every TV show episode! Pretty annoying to watch the same stuff over and over!
Cbr60096's Review of Hbo NowReviewed on 5/27/18 11:35 PM
I won’t be renewing my HBO now subscription next month & it’s not due to the content that’s available to me. It’s that it’s so difficult to access it. Every time you try to start the app on a different source (say Apple TV to your iPhone) not only does it not allow you to continue where you left off, it also asks you to verify your subscription to their services, every time. Are these issues deal breakers? At $15.99 a month, yes. While I admire the concept & ideals HBO is going for, I feel they missed the mark dramatically. The two stars I did give are solely based on the amount of HBO content that’s available to you.
BdongPvong's Review of Hbo NowReviewed on 5/26/18 11:27 AM
This new update is terrible.. Can't believe I'm paying for this because the app keeps crashing and I can't watch a thing.. Worst streaming subscription I've ever had.. Just cancelled.. I'll stick to Amazon, Hulu n Netflix...
nicholasdr's Review of Hbo NowReviewed on 5/24/18 8:39 PM
i’ve tried multiple times to link this to my amazon subscription (i watch on my tv) yet it asks to create a profile, and then tells me my account already exists. I know it already exists!! Why are you forcing me to create a profile!!? unbelievably frustrating.
Don Evoua's Review of Hbo NowReviewed on 5/24/18 8:25 AM
I had it for 2 years and it worked excellent for me. On my iPhone, casting to my chrome-cast from my iPhone, on my xbox one app and the app on my Samsung tv. My only small issue was that my second tv which is a Vizio doesn’t have an app for it. Just cancelled my subscription because I now have cable and HBO is included. I hope the HBO GO app works as good as this one.
Watch out1's Review of Hbo NowReviewed on 5/24/18 4:08 AM
Cancelled, pulling Luis CK's content is too far. He did something wrong. I didn't. Why do I have to suffer? Pull all the Weinstein movies you hypocrites. Thanks for nothing. See you for 7 weeks in 2019 and then never again. GOT is the last thing I will ever watch on HBO! Sac up you sorry reactionary losers.
val87!'s Review of Hbo NowReviewed on 5/24/18 1:40 AM
Downloaded the app and it has yet to even work! Keeps saying try again
Petrov19's Review of Hbo NowReviewed on 5/24/18 1:07 AM
Just try to use this as a tv substitute. HBO shoves their desire to make you subscribe to cable back into your face every time. Good luck.
Inman legacies's Review of Hbo NowReviewed on 5/23/18 7:40 AM
Aside from paying my cable tv package extra for hbo and having Apple TV which enables me to use this already paid for app, all these negative reviews are right and look at the automated bogies replies from the developer. You put a review in after losing time and money and they ask all of you to provide more info. I like the movies and some shows but Bill Maher and others are too political and completely like hbo is a far left liberal agenda and I can watch political shows on actual news stations that provide more than one point of view. You are part of an uprising of Americans who like me don’t care about what political side you are on, we are sick of being scammed and ignored and you not taking responsibility for more garbage to try and make money off people who are innocently just trying to use an app that doesn’t do what you say or does so get rid of it and come back when you have grown out of screwing people over and profiting off people who try using this and follow your steps and don’t get the results you pay for. You own up to your crappy app and scheme to rip people off or you will Continue to have more boycotts by others and they will boycott anything else affiliated with you so you are costing people you are in business with future money because you truly are a shady lying piece of trash. Fix it or you’ll be exposed more than you can imagine by the American people. Stop replying to people’s reviews acting like you are fixing these problems. All your con artist lies are shameful. I really hope you all experience unnecessary financial problems and get conned and scammed in your lives and I hope it has the same effects it has had on so many, a cast majority of users to destroy and ruin yalls own lives and your families since you are in the business of doing that to all of us hard working Americans. Folks there are other ways that are out there to get hbo and stop using for Then m f v
dvanderloon's Review of Hbo NowReviewed on 5/23/18 6:05 PM
Don’t auto charge me after my free trial is up. Just auto cancel the service. Let me decide if I want to pay to continue service if I choose. It’s a BS strategy to take everyone’s money. Not to mention when I try to cancel and click on forgot password. I get no response. Thanks for making it as inconvenient as possible.
0123455's Review of Hbo NowReviewed on 5/23/18 4:26 AM
The stupid buffering is horrible. It takes soooo long for the content to load up. And it’s just this app. All my other video apps like Hulu, Netflix, YouTube work perfect and load pretty instantly. This is horrible.....
AMM10101010101010's Review of Hbo NowReviewed on 5/23/18 2:34 AM
I have the best internet there is and I can’t ever get through a show without the constant freeze and buffer! I hate it! It’s not worth even $2 a month let alone what I’m paying.
HBOhonestrevoew's Review of Hbo NowReviewed on 5/22/18 6:12 AM
I’ve never written an app review before, but after crashing for the fifth time before playing a show, I felt it warranted such a review. Never had I thought I would choose a different streaming service just because a service crashes so frequently! Scroll through the available content too quickly and the app crashes. Rewind and hit play and the app crashes. PAUSE AND THE APP CRASHES. I expected more for 15 bucks a month. Hell I expected more from HBO. This app is crap. Please, for the love of god, patch this abomination.
JohnSHK's Review of Hbo NowReviewed on 5/22/18 4:38 AM
I’ve been using this app on and off for a few years now, mostly on pc and Apple TV (through two generations) and never had any of the problems I’ve been reading about in some of the reviews. I have experienced some issues with streaming error messages in the past, though, but they haven’t been too terrible. I’d say they’re worth it for the much higher quality of content.
legalizefreedom420's Review of Hbo NowReviewed on 5/21/18 4:18 PM
HBO should invest more development into their app (like STARZ) for better functionality and to squash software bugs.
ik201's Review of Hbo NowReviewed on 5/21/18 11:01 AM
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Benlat's Review of Hbo NowReviewed on 5/19/18 4:02 PM
This garbage application thinks I am not in the service area. I am. I've tried removing and re adding.
Gigglezkat's Review of Hbo NowReviewed on 5/19/18 10:52 PM
It doesn’t work keeps buffering then ends up not being able to play
Sarahthebeastt's Review of Hbo NowReviewed on 5/18/18 9:08 PM
Honestly I used this for awhile and even the smart TV app is trash. It does a horrible job of remembering where you left off frequently goes on for several minutes of buffering regardless of how good the internet is the fast forwarding is hard to control and of course after it forgets where you were at you have to fast forward or sit the while 10 min or so through it even if you were JUST watching it, or if you’re on your phone watching and say close the app for .2 seconds and it takes you back pretty much a whole 20 minutes. This app is garbage. Shows are great. With all the money they spend on those you’d think they want to put them on a good platform for watching. No. Trash.
Curt J's Review of Hbo NowReviewed on 5/18/18 3:57 PM
It’s not enough to buy this through the iTunes Store and pay the egregious monthly fee. Now you have to create an account and tie it to your Apple TV. And then, get ready to login ALL THE TIME. I have three Apple TVs, and I can no longer handle the “activate” ritual — this is completely unnecessary to deliver the content, and an unacceptable experience. HBO’s content isn’t good enough to justify the clunky logins, so I have canceled my subscription.
NateW777's Review of Hbo NowReviewed on 5/17/18 1:54 AM
Can’t login to something I pay for. Worst possible experience. 0 stars deserved.
Real Thinkscape's Review of Hbo NowReviewed on 5/16/18 8:43 AM
Xrxrxrt's Review of Hbo NowReviewed on 5/16/18 5:57 AM
Why do I need to keep turning my ipad to view programs and turning to view Home Screen. FIX the landscape shot. !!!!!!!!!!!
Blackdiamonds56's Review of Hbo NowReviewed on 5/16/18 3:54 AM
What a terrible user experience. App won’t even let me get past the sign in page. Keyboard pops up constantly like a jumping Jack Russell terrier. If ya’ll need a QA Lead, I know some people! Lol
Hope12192018's Review of Hbo NowReviewed on 5/16/18 3:10 PM
Hi, is there any difference between HBO streaming& go? I download both. Please clarify.. Thanks.
lradp's Review of Hbo NowReviewed on 5/16/18 10:35 PM
I just signed up for the 30 days free. Unfortunately, have not been able to watch. I can get all the other apps, ABC, CBS, NBC, CW, etc. Why would I pay for a service I can’t see???
legalizefreedom420's Review of Hbo NowReviewed on 5/15/18 4:05 PM
I love HBO, but they ought to be embarrassed with the quality of their app. It needs major improvement. Most times, the continue watching function does not work. Other times, when I remove a movie or show from my watchlist, it does not remove it when I reenter the app.
DavidKiang's Review of Hbo NowReviewed on 5/14/18 7:08 AM
Apple’s latest OS update cluster f up has screwed up a good thing. This app has become unresponsive because the WiFi keeps dropping. Now I have to test everything from the router to streaming device to iPhone. Horrible design and price.
pkfootball1998's Review of Hbo NowReviewed on 5/14/18 6:01 AM
Simply put, I have an iPhone X and the dark gray letter boxing is so bad and distracting that it makes shows basically unwatchable. Please fix this so your content can receive the viewing experience that it deserves.
ShaneK1994's Review of Hbo NowReviewed on 5/14/18 2:40 AM
HBO has some of the best quality shows and movies around, but this app is absolute garbage. Constantly crashes, terrible user interface, it’s as if a bunch of interns spent 20 minutes coding the app. Maybe take some of that 100 million dollar Game of Thrones budget and put a little towards making an app that doesn’t make me want to break my phone in half.
Scottyasher's Review of Hbo NowReviewed on 5/13/18 12:36 PM
This is pure garbage. This don't even work
Stairbuilder1's Review of Hbo NowReviewed on 5/11/18 1:06 AM
Works perfectly on my iPad and Mac Pro. No glitches. Love west world!
I am Scott a's Review of Hbo NowReviewed on 5/11/18 10:06 AM
Canceling this because shows on HBO aren’t worth the abuse of having to skip through a two minute preview on every single episode I watch. Im already paying you, you’re not asking for more money. What’s the purpose of being obnoxious and abusive?
Ken P's Review of Hbo NowReviewed on 5/10/18 9:16 AM
Compared with other tv show apps like Hulu or Amazon this HBO app is minor league. The series shows I just watched don’t save, I have to search to find stuff. Canceling HBO because of this poor app.
Jadeweiss's Review of Hbo NowReviewed on 5/10/18 10:16 PM
Most expensive subscription I pay for and it won’t even f***ing load. Thanks a lot. Edit: Thanks for the response but links to outside pages don’t work in the App Store. Maybe if you knew that you’d also be able to make an app that actually works ¯\_(ツ)_/¯
Alomgirhus's Review of Hbo NowReviewed on 4/7/18 1:01 AM
This app is horrible. Doesn’t let you start watching where you left off. Trailers of other shows before every episode can be really annoying sometimes.
kamper72's Review of Hbo NowReviewed on 4/5/18 3:13 PM
It’s slow and clunky to use. Terrible.
D-Noob's Review of Hbo NowReviewed on 4/4/18 9:40 PM
I used to use this app a lot several months ago. I never seemed to have streaming problems like other people are reporting. In general, the app worked fine. In the past few months I've been watching other things on Hulu and Netflix. However, I recently came back to this app to find that the latest version has completely broken the password retaining feature. Every time I open the app it requires me to reenter the password. This was never the case before. Even worse, the small white modal password box fails even when given the correct password. To work around this, I have to go into settings and logout and then log back in before I can use the app. This is getting really annoying, especially for something that I'm paying for every month.
taozen's Review of Hbo NowReviewed on 4/30/18 2:53 AM
How come there is no setting (that I can find) to toggle off the autoplay?? Seriously??!?
jules121984's Review of Hbo NowReviewed on 4/30/18 12:29 AM
This is a HORRIBLE app!!!! All it does is buffer!!!! You can close out of the app and go back in but then it shafts everything from the beginning and if you try to move spots surprise more buffering!!!!!!
David49z's Review of Hbo NowReviewed on 4/3/18 7:49 PM
I am apprehensive about using this service due to the many negative complaints. Therefore I have two thoughts on this: ONE, when you advertise your app. as being free do not require holding our charge cards hostage during the free period, and having the burden of cancellation put on the consumer. FREE means FREE, without obligations or conditions. Else wise remove the word FREE. That would be UP FRONT AND HONEST. TWO, as you all know a cellphone use to be just that, a portable phone ☎️ period. Not so now days, they are actually micro computers. Making a phone call is now the least of a cellphone’s ability. Technology progresses by leaps and bounds some times every 5 years. So looking at the many problems at times with applications, I wonder if most of us are keeping our phones up to date. Or, are some of us holding on to that old phone expecting it to perform to today’s standard applications. Their is a reason why some phones are cheap and a reason why some phones are more expensive and it is not just about making as much money as possible; sometimes this cost directly reflects how effective a phone is in operation and processing. And, may be I am wrong. But architecture, hardware, design, processing, software, and certainly customer support are a big part of these little miracles we hold in our hands. Quite a lot of things to go wrong.
kamper72's Review of Hbo NowReviewed on 4/3/18 2:46 PM
It’s slow and clunky to use. Terrible.
Jacksismynicknameallthetime's Review of Hbo NowReviewed on 4/29/18 7:59 PM
First impressions So frustrated with this app. Not a very user friendly layout. The 3 stars are for content mostly but problems I didn't put "the night of" (amazing series btw) in my watchlist so I always have to search for it to view it. And now I cant add it to my watchlist there is no way to, It only shows a continue watching choice but has never saved from where I left off. It also frequently is unable to load and I have to close and reopen. It doesn't handle backing up or going forward w/o a major delay or restart again. I only have this problem on iPad not in the roku app 🤷♀️
Dearthairclann's Review of Hbo NowReviewed on 4/29/18 7:24 AM
Why!? If a movie is unavailable, do not display it as an option. For some reason, nothing in the “New Movies” category will play and just displays this stupid error recently. Just hide them if they are unavailable; clicking through a dozen movies to find one that will actually play is annoying and inefficient.
Jsewer's Review of Hbo NowReviewed on 4/29/18 6:56 AM
I hardly use this app, but when I do it never fails to disappoint. It is a constant battle with refusing to load, pixilation from poor streaming quality, freezing up and the app crashing and closing in the middle of a program. One or more of these issues occurs EVERY TIME I USE THE APP. I can leave this app and log in to any one of a dozen other TV apps I have and none of them will have issues. Only HBO. So it's not a data issue, it's exclusive to this app. There was an entire month where it wouldn't even load the home page AT ALL. I've uninstalled and reinstalled to no avail. This app cost more than most other TV apps and has the worst performance of any. Once Game of Thrones is over I'm done with it.
book-maven's Review of Hbo NowReviewed on 4/29/18 4:52 AM
Takes you to create a new account instead of recognizing your already paid through iTunes account. Come on guys get it together, it’s 2018 it shouldn’t be so hard to watch tv!
Guppie1976's Review of Hbo NowReviewed on 4/29/18 1:17 AM
I have never any problems, but I agree that it’s not very well organized. I wish there was a “recently viewed” area, and for the love of god, LET US SKIP THE OPENING CREDITS FOR SHOWS!!! Hbo shows are great but I don’t need to watch the 2+ minute intro for every episode!
Jaelabq's Review of Hbo NowReviewed on 4/27/18 1:31 AM
Horrible app. I travel and pay for HBO and this app only works 1 out of 4 times I try.
Paul564's Review of Hbo NowReviewed on 4/27/18 12:29 AM
Black bars above and below episode are now a light grey?? Please fix this is really distracting
Moe21C23's Review of Hbo NowReviewed on 4/26/18 4:48 AM
Doesn’t work keeps saying theres a problem on there side and doesn’t let you log in.
82&jxnskz's Review of Hbo NowReviewed on 4/26/18 4:46 PM
Update 4/26: Since I wrote this, my service has been better. It still buffers frequently, but the downtime went from seconds to a fraction of a second. I think the issue may be the weak WiFi on my original PS4, my newer XBOX One S doesn’t have the buffering problem. So I invested in a WiFi range extender and will report if it completely resolves my buffering issue. Original: I signed up for the one month free trial because most of the shows I watch are on HBO. The content has always been what made HBO stand out. The service is awful when used through the HBO NOW app. Using this app is like being transported back to the 90s with screeching dial-up modems and waiting forever for an image to load. Except in this case it’s the app, which only allows you to watch content in 5 second bursts. Watch 5 seconds, buffer for 5 seconds, rinse and repeat. I won’t be renewing HBO NOW if it continues to be unwatchable.
CantGetANameThatIsntTaken's Review of Hbo NowReviewed on 4/26/18 4:04 PM
Every time I try to log in on my iPad, it will not let me. It asks me to choose which service I’m subscribed through, which is Hulu, but after putting in my log in info, it says “this account is already subscribed through this provider” which what in the world does that even mean?? Of course I know I am subscribed through Hulu, that is why I chose Hulu when it asks me to choose the provider I’m subscribed through! If I can’t watch it on my iPad then what is the point of paying for this? I’m not going to watch movies on my phone when I can have 4x the screen on my iPad? I’m done with it. I pay for this service and can’t even use it.
Odyth's Review of Hbo NowReviewed on 4/26/18 3:50 AM
Can’t binge watch shows like Netflix. You have to wait for the show to air on cable before you can watch it. Super lame. Who even has cable these days?!
CuteKneeCap's Review of Hbo NowReviewed on 4/25/18 7:13 AM
The app was great the previous summer that I used it. But I just started trying to use it again and everytime I open it, it shows the HBO NOW screen and then sends me to a black screen that won’t go away. Tried deleting it and re-downloading it and same result. Read the other reviews and seems like the app has been awful for a while now. I wouldn’t recommend it. App Developers don’t seem like they care to fix it.
Salgariano's Review of Hbo NowReviewed on 4/24/18 7:48 PM
It basically just took my money and ran with it! :) I am not able to subscribe a second time because Apple are more honest and dont want to bill me twice for the same thing. So now I am locked out of Westworld :)
Vrallstars's Review of Hbo NowReviewed on 4/24/18 6:40 PM
The app took $14.99 that I had in my account which was fine until it says i don't have a subscription even though i payed for one. Absolutely horrible, lost my money & didn’t even get what I “paid” for.
82&jxnskz's Review of Hbo NowReviewed on 4/24/18 3:54 PM
I signed up for the one month free trial because most of the shows I watch are on HBO. The content has always been what made HBO stand out. The service is awful when used through the HBO NOW app. Using this app is like being transported back to the 90s with screeching dial-up modems and waiting forever for an image to load. Except in this case it’s the app, which only allows you to watch content in 5 second bursts. Watch 5 seconds, buffer for 5 seconds, rinse and repeat. I won’t be renewing HBO NOW if it continues to be unwatchable.
prezfatha's Review of Hbo NowReviewed on 4/24/18 3:28 AM
This app is continually the worst streaming app I pay for
Odyth's Review of Hbo NowReviewed on 4/24/18 3:08 AM
Can’t binge watch shows like Netflix
SammiD.'s Review of Hbo NowReviewed on 4/24/18 2:47 AM
I’ve been using this app for well over a year, holding out for an update that will fix its issues. I’ve used it on iPad, iPhone (6S, 8+, and X), and Apple TV. I am completely confident in stating this is the worst streaming app I’ve ever used. This is my only streaming service that can’t make it through an episode of a show without stopping to buffer. Sometimes it’ll let me get through half the episode, then it’ll stop about every 30 seconds for the second half. It consistently takes over 2 hours to watch a 1-hour episode. I can’t take it anymore. My 2 favorite shows, Game of Thrones and Westworld, aren’t even worth it. I will be ending my HBO subscription because I can’t even watch one episode of a show. It’s so disgusting that HBO is the most expensive streaming service and can’t even have a functional app.
nerry27's Review of Hbo NowReviewed on 4/24/18 10:51 AM
USER BEWARE: This app will keep charging you for subscriptions YOU DO NOT HAVE I downloaded this and signed up for the free trial. I was charge 14.99 though and yet was not able to watch anything. Every time I try to watch, it says you don't have an active subscription, please purchase one. so I click on Buy, it charges me and then again says you don't have an active subscription. I tried on a different IPad with a different email and SAME THING. I guess HBO is really doing poorly in life if this is their new way to generate revenue.
Cosbyfish's Review of Hbo NowReviewed on 4/23/18 6:17 AM
Every time I load this app it freezing iPad. I close all other apps running and this will still malfunction and freeze it. I know it’s not my tablet as everything else is fine and the tablet is a newer model. I hate having to restart my iPad every time I’ve tried using this app.
tmackPDX's Review of Hbo NowReviewed on 4/23/18 4:05 AM
I’m a computer engineer. I spent 30 min trying to figure out how to tie my existing Amazon subscription to my old HBO Now account. Their app gives little help, and the UX make little sense. Why would I want to create a new account to hook my Amazon subscription to if I’m already logged in...? I ended up giving up on integrating my accounts.
hobbes8calvn's Review of Hbo NowReviewed on 4/23/18 3:20 AM
Your activation site STILL doesn’t work on mobile devices. The form field checkbox and submit buttons don’t work on iPhone or iPad. I’m trying to pay for your services and your dumb site still won’t let it happen.
Ghostgate's Review of Hbo NowReviewed on 4/23/18 3:14 AM
HBO should never be confused why people illegally download their shows. I WANT to give them my money, but it's so incredibly hard just to sign up and watch. If it's harder to do than Netflix, then you're doing something WRONG! Step up your game HBO! People will keep stealing your content until you make it easy to subscribe. Is that enough incentive for you?
storeE8's Review of Hbo NowReviewed on 4/23/18 3:10 AM
To begin, HBO is largely responsible for the golden age of TV and it has always shown with their top-tier content. But what is HBONow without those 5-7 shows you always come back to and the random New Release movie you *might* stumble upon once a month? Not much, tbh. I want to respectfully ask that you evolve and shake things up a little. All your competitors have snappy responsive apps that don’t feel 10 years old. Something about this one just Clunks, plods, and hiccups far more than it should. First - why is it called “Now”? Other than GOT, what shows have I watched air live? I can’t remember... any. Not only is consistently failing to view Live programs a puzzling experience for an app called “Now”, but I have coworkers who stream illegally and see episodes of HBO shows 1-2 days before my legal and fully paid version of their official app has it uploaded. What the..? I.e. Bill Maher airs on Friday nights and I can’t find it til Saturday afternoon or evening, sometimes Sunday... Secondly, it’s like they slow down the loading time for loyal customers - increasingly the longer you’re subscribed. Do you pinch bandwidth and offer it up to new/trial customers? I remember it used to blaze, now it always always takes a full 8-10 seconds or more to get past a pitch-black loading screen. And many titles don’t load their posters. Each section of the site seems to never be cached.. Having said that, I feel like HBO Now drops/pauses streaming a good deal less than the other guys. 👍 Finally, the movie selection. Pretty much on par with basic cable, and that’s really sad. The competitors seem like there’s always going to be some movie to watch if you just have patience. But Dipping into the movie section of HBO Now is just depressing. Totally forgettable 80s-90s action/drama movie after the other. Just endless scrolling - “Nope, nope, never, never, never ever, wow that actor hasn’t appeared anywhere but here in 30 years and he’s in 10 of them.... ...nope, nope, ...” I only got it for GOT S7, so the stretch from now til 2019 seems like a waste. Hoping for some major update or a Eureka moment and if not, probably shutting down shop till S8 (7.5??). Which is too bad, cause I like HBO programming and what they did for entertainment. I just wish they’d... uh.. get some app design inspiration, or some better deals with movie studios...Some TLC essentially. Now having ranted, I’m going to watch tonight’s S2 Westworld premiere (if it’s uploaded!) - so thanks for that - I hope...
Ejayyminaj's Review of Hbo NowReviewed on 4/23/18 2:14 AM
I keep receiving an error that HBO now cannot connect to the itunes store. I mean did your app crash? What is going on??? Not happy.
suckit2.0's Review of Hbo NowReviewed on 4/23/18 11:11 PM
jfishfarm's Review of Hbo NowReviewed on 4/22/18 10:54 PM
I wish I could’ve watched HBO growing up. I’m now 30 and am the coolest I’ve ever been. Way cooler than I was. Thanks HBO. Thanks Obama
Koliadascope's Review of Hbo NowReviewed on 4/22/18 10:51 PM
If I’m subscribing with my Apple ID for my Apple devices, I don’t see the need to have to create yet another account and password for HBO so that they can track me and my devices. That defeats the point of Apple creating subscriber IDs which protects my privacy. I wanted to pay HBO but they got greedy about collecting my information. I’ll get my streams elsewhere.
SMH0221's Review of Hbo NowReviewed on 4/21/18 9:43 PM
How do you cancel the subscription??
Vms123345's Review of Hbo NowReviewed on 4/21/18 12:08 AM
Should be called HBO LATER since I have to log in and re-log in and then search for the episode I JUST paused and then watch previews...holy smokes...this is the worst app I’ve ever had the misfortune to encounter!! HBO: PLEASE give me a way to find the episode I left off on without having to search for it!! For the money you spend on this app, it is extremely aggravating. I think I am about done if improvements aren’t made soon. And why do I have to constantly log in?!
Nb13456's Review of Hbo NowReviewed on 4/2/18 12:00 AM
- CC settings are not saved for the next video I watch like it is on Netflix. There's nothing in settings where I can make it default to leave CC on/off. - While scrolling, if you accidentally touched a show it just starts the new show. On Netflix, you have to touch the play icon which is really good to have rather than accidentally start a different show - There's no way to skip the credits and move on to next episode - The seek bar is difficult as it's not judging where my finger is moving.. I have to move my finger a bit higher than the seek bar - seek time is bad. Takes forever to load from a particular point. Netflix is much faster. - Only good thing is that it syncs much better than Netflix with chromecast.
breadlysm's Review of Hbo NowReviewed on 4/2/18 10:21 PM
This isn't a 5 star app by any means. Its basic features with amazing content. I was able to sign up and get the free trial instantly and immediately was able to log in on my Nvidia shield. 0 problems. I could even use both devices at once, watching on my iPhone and shield. Some improvements needed is a subscribe function! I see it suggested constantly on this and hbo go. I want to subscribe to my shows I watch and have them all out into a list automatically. Then I have a central place to view all the newly aired, unmatched episodes. We need a Playlist function too or favorites. My 4 stars is heavily weighed on the great content and that the apps plays Mt videos. The loss of a star is because watchlist is unusable and because I haven't seen a new feature in years.
Juan Rod H's Review of Hbo NowReviewed on 4/19/18 4:46 AM
I’m paying HBO to get 2:30 minutes of spoilers for west world before watching Silicon Valley, or I can choose to start watching Silicon Valley in the middle of the episode. I am paying for this, there should be no mandatory spoiler full commercial before another show Also the subtitles still crop when chromecasting. And no, customer support, I don’t have time to debug this with you, do your QA yourself, don’t ask your customers to do it for you
mrandmrssmith742's Review of Hbo NowReviewed on 4/19/18 12:16 PM
Very disappointed.. was looking forward to watching several favorite shows on here, we spent 30 minutes trying to watch 8 Min of a show because it stopped to buffer so many times. Some days it just wouldn’t work all together. Some days it would only play audio. I hung in there for two months, continuing to pay $15 a month, and we’ve only made it through 4 episodes. Now, I’m done. Unbelievably frustrating.
daytona08675se's Review of Hbo NowReviewed on 4/18/18 6:45 AM
Will never purchase anything from HBO again! It refuses to let me login and says I need to renew my subscription yet AMAZON shows me paying for it for months now! I now have to call amazon and fight to get my money back. This is seriously bs and hbo now website is a joke.
My nighaaaa's Review of Hbo NowReviewed on 4/18/18 2:24 AM
need to update the app! it keeps buffering every 5 seconds which is very annoying. netflix and any other app works perfectly fine but this stupid app keeps buffering. if this can’t be fixed i’m going to have to cancel my subscription.
G155's Review of Hbo NowReviewed on 4/17/18 7:40 PM
Had a problem when I signed up with my HULU account. Customer service fixed my account, they said my email address ended in .con instead of .com, which is strange since initially signed up /sign in through HULU. Which automatically imported my login info. But anyway seems to be working now! Just in time for Westworld season 2?
Kyles92220's Review of Hbo NowReviewed on 4/17/18 3:37 AM
It cast great to my tv and streams really well. But way to many previews, even between episodes of a series. It drives me nuts. Also the app isn’t nearly as user friendly as Netflix. The “resume watching” feature doesn’t work well and doesn’t always remember what episode I last watched. Hopefully they continue to improve it.
Anttony2's Review of Hbo NowReviewed on 4/17/18 2:39 PM
No traduce al español el idioma tampoco el subtitulado
HargiFam2018's Review of Hbo NowReviewed on 4/17/18 12:20 AM
Trying to sign up for a free trial but it doesn’t let you watch anything. What the h*ll is the point of a free trial then?! 🤬😭😡
G155's Review of Hbo NowReviewed on 4/16/18 4:16 AM
I’ve tried everything. I haven’t gotten any emails from HBO when I use the Reset password form, not even in my spam folder.
Alejandropf44's Review of Hbo NowReviewed on 4/16/18 3:09 AM
Where’s the live tv?! Can’t watch Last Week Tonight on Sundays, have to wait until Monday. This subscription it’s rather expensive, so I expect a live tv option!
Tracy Jurzygirl's Review of Hbo NowReviewed on 4/16/18 11:56 AM
THE WORST APP EVER!!!!!!! WHO EVER DEVELOPED THIS APP NEEDS TO SHUT IT DOWN ASAP!!!!! I BETTER NOT BE CHARGED FOR SOMETHING I HAVEN’T BEEN ABLE TO WATCH!!!!!!! 🤬
shanay C's Review of Hbo NowReviewed on 4/15/18 1:17 PM
I’ve had this app for two months. I play a movie and into the movie it stops to load and that’s every time with any movie that I watch. I chrome cast the app to my tv it does the same thing. I watch the hBO app from my PlayStation 4 and the same thing happens. This problem need to be fixed or I’m canceling my subscription with HBO
lv1792's Review of Hbo NowReviewed on 4/15/18 11:23 AM
The app works well enough, however the grey letterboxing and pillarboxing ruin it. It’s jarring to have a really dark scene surrounded by grey bars. It would look much better being black.
hbo is lame's Review of Hbo NowReviewed on 4/14/18 7:59 AM
Screw yall I and y’all automatic subscription. Made me pay 15 dollars and I don’t even use yo dumb app.
Smokeybones77's Review of Hbo NowReviewed on 4/14/18 3:46 PM
HBO edits the aspect ratio of the films it streams to fullscreen. They charge premium rates but omit 20% of the film.
azhong1's Review of Hbo NowReviewed on 4/13/18 4:12 AM
The app always crashes... and sometimes isn’t responsive.
Padilliz's Review of Hbo NowReviewed on 4/11/18 7:46 AM
No me gusto para nada la aplicación ya que no puedes seleccionar el idioma en el que quieres ver tu programa favorito, no es posible que pagues una subscripción en otro lado y si te vas la posibilidad de poner tus programas en español, y esta que es la aplicación oficial de HBO no puedas hacerlo... es bastante decepcionante... ahh y sin mencionar que por ejemplo pones el programa en tu smartTV y ni siquiera lo puedes ver en alta definición como en Netflix por ejemplo que te da 4K en algunos programas...
Momobrittany's Review of Hbo NowReviewed on 4/11/18 6:28 AM
Can’t login using Frontier account it times out and shows an error so I haven’t been able to use it.
Ashurbanipal56912635's Review of Hbo NowReviewed on 4/11/18 3:21 AM
Updated 2018-04-10: HBO app and streaming quality is much better now. It is still not a Netflix, but much better than it was few month ago. Hopefully they will add 4k/7.1 option as it is still HD/stereo. Old review: Content is great but streaming quality is bad. There is no 4k or surround sound (standard HD with stereo). Stream is unstable and often stops even on 100 MB connection. I tried reinstalling, restarting but nothing helps. Both Netflix and youtube work flawlessly on the same device/connection. The quality is not consistent across different platforms (e.g. iPhone app is somewhat usable, while ps4 is not). Content is organized in random order. I only care about few shows and watch them regularly, but i still have to search to find them every single time i open the app. Please show series that I watched before, newly added content and older content which might be interesting based on my streaming history (in that order!).
Its Mrs. Crosby to you's Review of Hbo NowReviewed on 4/10/18 3:41 AM
I was highly disappointed with this app. I have an iPhone X and I could not get passed the “new subscription” page no matter what. Tried someone else’s email same problem. I wasn’t sure what it could be so I finally bought a whole new subscription - thinking it was a problem on my end. Nope! Still doesn’t work. I have not been able to see GOT. For a name as big as HBO to put out such a product that doesn’t work, I’m baffled.
Datnucka's Review of Hbo NowReviewed on 4/1/18 8:46 PM
Hbo is junk
anybodybutyou5's Review of Hbo NowReviewed on 4/1/18 8:28 PM
This is the only video streaming app that I have ever seen that does not have a recently viewed playlist. When you begin a movie or tv show and exit the app, it does not save the time on the video so you have to manually fast forward to the point where you were. It also does not save what movie or show you are currently in the middle of so you have to manually find the movie or show every time you open the app. At first it wasn’t too bothersome, but after watching a full season (not even on to season 2 yet) on the app, it is really annoying. If they do not change the app so it is more user friendly, I will be cancelling the subscription because $15 a month is ridiculous when you have to deal with so many inconvenient problems. I hope they do something soon but I doubt it considering how low the app is rated so they clearly do not care about customer service.
Apollonionicus's Review of Hbo NowReviewed on 4/1/18 3:44 AM
It’s hard to enjoy the story and creativeness of HBO shows when there’s a social statement being made in every scene and by the specific actors and their roles. Seriously, I enjoy the stories and depth of the shows I’ve watched, but it’s distracting when I’m aware that my perceptions are trying to be influenced outside the purpose for the narrative’s message. This is what separates the good from the great. Stories laden with ideological subtleties meant to tweak the perceptions of viewers will never be great. Otherwise I’d love to stick around, keep my subscription.
nim's Review of Hbo NowReviewed on 4/1/18 2:36 PM
App isn’t great either
B.k.2018's Review of Hbo NowReviewed on 3/9/18 7:47 AM
I opened the app and it forced me to update. Can't log in since. What happened!?!?
Living Comfort Eagle's Review of Hbo NowReviewed on 3/9/18 5:06 AM
Why can’t HBO Now remember what shows I’m watching and make it easy to watch the next episode? Instead it keep putting Sarah Jessica Parker at the top of my HBO Now home screen, and I have never and will probably never watch her shows. Don’t get me started on how many taps it takes to get back to my re-watch of The Sopranos. I also think it’s super dumb that you can add episodes but not shows to a watchlist. That’s not how tv works, you know?
Ditta Kyle's Review of Hbo NowReviewed on 3/9/18 3:24 PM
Omg! The new update doesnt allow to use the ipad horizontally! Are you serious??? Watching shows vertically isnt the best experince! So frustrating! FIX THIS PROBLEM! UPDATE REVIEW. The shows stream horizontally, but not the menu.
Chitwn Luv's Review of Hbo NowReviewed on 3/9/18 12:16 AM
I don’t usually mess with updates but this update is so horrendous I had to say something. I’d give 0 stars if I could! This used to be one of my favorite apps. Not only did the update effect my devices but my app on the TV. It was a forced update which I desist and had to resign into my account on every device and the TV. Sign in on the TV was a pain. The titles of major series don’t flow across the top of the screen so you could just quickly tap on the series you want. There is no flow like there was previously, everything is just stacked up and you have to click through the screens to find your favorites or see what’s new instead of being able to glance as they rolled across the screen. It laborious and I don’t see why HBO fixed something THAT DIDN'T NEED FIXING. Way to go HBO, NOT.
skeeJay's Review of Hbo NowReviewed on 3/8/18 9:55 PM
Lacking the 4K and HDR quality available on other platforms like iTunes and Netflix for the same films. HBO needs to step up their game on the quality of their content.
Moimachew's Review of Hbo NowReviewed on 3/8/18 7:02 AM
Whose genius idea was to have a movie streaming site with playback in landscape mode but you have to turn your device to portrait mode every time you switch shows?
Underage accounts and guilds's Review of Hbo NowReviewed on 3/8/18 6:27 AM
HBO now requires entering HBO account credentials instead of Apple ID with previous versions. Gave me the reason I needed to cancel my subscription.
Elquberto's Review of Hbo NowReviewed on 3/8/18 4:46 AM
Unbelievable. HBO must have spent all their money on GoT effects because they can't build an app worth spit.
DavidLEEE's Review of Hbo NowReviewed on 3/8/18 1:36 AM
Every time they update the app the login settings fail out and somehow they cannot figure out the whole loop it puts you into if you subscribe through Apple. It really looks bad on both Apple for not regulating how crappy their own subbed service works and HBO for doing a really sad job on managing this app for themselves. Support is no existent.
deepblue05's Review of Hbo NowReviewed on 3/7/18 7:24 PM
Works fine for me, haven’t had issues with the streaming. It’s a bit pricey though.
RhiannaHerself's Review of Hbo NowReviewed on 3/7/18 5:28 AM
There needs to be an auto play function for Chromecast on mobile (iOS). The app makes me go search for the series and episode after the end of each episode. It’s only a slight inconvenience but it would make the app so much better if there were auto play. I have no watch history and can’t add a full series to my watch list, only individual episodes or movies.
AnginNC's Review of Hbo NowReviewed on 3/6/18 4:19 PM
$15 for a month ...? Can’t cancel thru hbo now and having trouble canceling with google play. Yes I’m signed into the correct google act . They have no problem charging me but can’t cancel when I requested... very frustrating that I’ve paid for 2 months and haven’t used it even once. Yes I signed up for the free trial but wasn’t aware canceling would be such. Headache
KAng2015's Review of Hbo NowReviewed on 3/6/18 2:29 AM
Forced update took away horizontal viewing. Which now means my mini iPad viewing screen is that much smaller. Really annoying. HBO, you need to support non-phone viewing. Likely quitting HBO for this
problemchild 19642012's Review of Hbo NowReviewed on 3/6/18 1:09 AM
2 days ago it was going to give me 1 month free, then start the subscription that was on the 28th. So now I waited til today and it’s not giving me the month free? That certainly doesn’t make sense.plus why doesn't your sign sync with iPad and iPhone, cause apparently it does not. Please fix thanks
Ditta Kyle's Review of Hbo NowReviewed on 3/5/18 8:47 PM
Omg! The new update doesnt allow to use the ipad horizontally! Are you serious??? Watching shows vertically isnt the best experince! So frustrating! FIX THIS PROBLEM!
imaginal's Review of Hbo NowReviewed on 3/5/18 3:32 PM
I subscribed to HBONOW recently and, up until now, I have had no complaints. Tonight, however, I tried to watch it via my Apple TV, as usual, and found it required me to sign in. I tried to restore my subscription with iTunes and I was directed to the HBONOW website to enter a code. But the web site was unavailable, resulting in a “server stopped responding” message. My internet connection is fine but I got that same server result on every computer and device on which I tried it. Also, I am able to access the programming on all of those devices without re-signing in- except Apple TV. I see from many other reviews here that others have similar problems but that is no solace. I am paying for access and I should be able to expect it to be available. I like everything else about HBO. If this is corrected I will add stars to my review. Come on, HBO, surely you can do better than this. Edit: Two days later, I am responding to the developers quick and helpful response. The directions the developer gave me to correct the problem worked, although I stumbled onto the fix before they responded by trying everything I could. I believe their response is shown above. I would add that this worked on my computer, not my IOS devices, for some reason. Thanks to the developer for their attention to my problem. One more thing, if this problem was caused by a recent update to the app, what was their no notification of the update and potential workarounds? I hope my sign-in is now persistent and saves me from repeating the convoluted process described above. Adding stars because the HBO is a great network, the app works fine, and the developers responded with a solution so quickly.
So very over it's Review of Hbo NowReviewed on 3/4/18 9:11 AM
Definitely the worst streaming service I've ever used, have had issues on multiple devices. Love paying $15 a month for shows that just keep loading... loading... loading, but never actually load. Netflix, hulu and other streaming sites all work fine so I doubt it's my internet connection. Finally cancelled after dealing with erractic streaming for a year plus, pirate bay here I come!
SenoritaC's Review of Hbo NowReviewed on 3/4/18 7:07 PM
Got billed for a new month even though I canceled in plenty of time. Ugh.
Foreverlaura's Review of Hbo NowReviewed on 3/4/18 4:31 PM
Had issues in the beginning however the app is working great now!
xoxotrang's Review of Hbo NowReviewed on 3/4/18 1:56 PM
The app won’t connect to any of my devices (Chromecast or TVs) and when it does the app crashes on my phone instantly. Sometimes, it will just be black, empty screen. Contemplating cancelling my subscription because it’s not worth the aggravation.
Floepi's Review of Hbo NowReviewed on 3/31/18 5:12 PM
I am using the app mainly to watch vice news and it never is suggested as one of the shows to watch. Why? I always have to search for it. And now I don’t even have a back button to go back to all of vice news while watching one episode. It used to be on the top left. What happened?
bkwinters's Review of Hbo NowReviewed on 3/30/18 7:13 AM
Can’t even pause and replay when you need to visit the fridge for two minutes.. Freezes often, periodic static over HDMI adapter.. keeps prompting asking for my Apple ID..
~JeZeBeL~'s Review of Hbo NowReviewed on 3/3/18 8:23 AM
I was hesitant to download and try the app bc of all the negative reviews. There are definitely streaming issues... even on strong WiFi. Glad it’s a free trial. Not sure I’ll keep the app and subscription once it’s over because having a video freeze every 45 seconds is really annoying. If Netflix, Amazon, and basic cable have it figured out... HBO can certainly figure it out. Hopefully there’s another update to fix the issues soon.
ryguydoggle's Review of Hbo NowReviewed on 3/3/18 3:04 AM
Despite being incredibly slow, often non-responsive and all around god awful, this app caused both my phone and computer to crash multiple times, causing me to lose some of data on both devices as well. Every time I would try and contact HBO to figure out the problem, I would not be able to get in touch with them. Emails, customer support messages, phone calls- absolutely no response or help from their end. Not only is the app and technical service provided by HBO terrible, they have absolutely zero concern for their customers. Highly DO NOT recommend this app. EDIT: Boys and girls, I have an update. The app is still crashing whenever I try to use it on a laptop, forcing me to shut down and restart it. Since the developer responded to this post, I tried to use the link provided to me by the developer - SPOILER ALERT- it didn't work. So, not only did HBO make an app that does not work like it is supposed to, they have created a system of reporting that essentially locks anyone who has an issue with their product out of getting that issue addressed. Not only is their streaming service piss poor, their customer support is as well.
DirtyDave-e's Review of Hbo NowReviewed on 3/29/18 7:32 AM
This app is complete garbage. The fact that someone at HBO signed off on this offends me as a consumer. I even tried to register for a subscription and the app turned me away multiple times.
BW-1997's Review of Hbo NowReviewed on 3/29/18 2:15 AM
I just made the mistake of subscribing to this service. The application is horribly flawed this realization becomes painfully obvious after you go to YouTube TV’s streaming app. To compound my frustration, the app has denied me access as of lately and when I go to reset the password the reset email never arrives. Disappointed is an understatement. I have been a direct tv customer for years. They squandered a chance to be competitive in streaming.
TaraB49's Review of Hbo NowReviewed on 3/27/18 4:19 AM
One star only because it doesn't allow zero stars. The app was fine until the so called "bug" fix in January 2018. Now it's riddled with problems. 1. The screen won't rotate. And no, portrait lock is not on. All other media rotates just fine. 2. It no longer recognizes my iTunes password and is prompting "free trial for a month" or "create a profile". Can't get past this, so I have no access. 3. I'm still PAYING iTunes for this app, uninterrupted. To be clear THE ONLY REASON I have this app is for GAME OF THRONES. If and when I find a better way to watch GOT I will get rid of this annoying piece of garbage and of course STOP PAYING FOR THIS. Great. Now I'm receiving daily messages that the HBO app support has responded to my review. Only they didn't. There's no response. Awesome. Meanwhile I've cancelled my subscription since I found another way to get GOT. HBO app... I bid you a duo! Deuces! I'm out!
DEADITES23's Review of Hbo NowReviewed on 3/27/18 2:19 AM
This whole TV code crap is absurd! I clicked Restore iTunes Purchase and I still cannot continue. This service is garbage.
Living Comfort Eagle's Review of Hbo NowReviewed on 3/26/18 4:15 PM
Why can’t HBO Now remember what shows I’m watching and make it easy to watch the next episode? Instead it keeps putting Sarah Jessica Parker at the top of my HBO Now home screen, and I have never and will probably never watch her shows. Don’t get me started on how many taps it takes to get back to my re-watch of The Sopranos. Or actually, do. That’s a very fair way to measure how bad a UI is. I also think it’s super dumb that you can add episodes but not shows to a watchlist. That’s not how tv works, you know? Lastly — please match competing apps like Prime Video and Netflix, and allow me to download some episodes and movies to watch when I’m away from my nice, fast internet at home. Please?
J@DC's Review of Hbo NowReviewed on 3/26/18 3:41 AM
I have used HBO Now for a few years with no problems until today. Became frustrated and while researching the issue I found a support number offering 24 hour a day help. I assumed it would just be a waste of time, but after less then 2 minutes being on hold a representative answered and walked me through all the troubleshooting steps to get back up and running. As far as I am concerned, HBO Now is the gold standard in streaming when it comes to quality and support. Other services (CBS streaming chief among them) could learn a lot of lessons from how HBO has implemented their platform.
Brad Hesse's Review of Hbo NowReviewed on 3/26/18 3:15 AM
The grey bars on the side of the video playback for the iPhone X are very distracting and terrible. It only appears on the iPhone X due to the aspect ratio. The bars really should be black. It’s the only real problem I have with this otherwise fantastic app. I myself am an iOS developer and I’m quite impressed. But the bars have got to go! PS: People, Apple ID’s are managed by Apple, not HBO. Please stop dinging HBO because you forgot your password.
Shayne3345's Review of Hbo NowReviewed on 3/26/18 12:10 AM
Can’t watch an episode without the show freezing every other second.
Fantastish!!'s Review of Hbo NowReviewed on 3/24/18 9:40 PM
It’s bad enough that the service is too expensive for the horrible UI, but now we have to download the app just to change billing methods. Meanwhile, Netflix gets better every week. I am close to dumping this service that I hardly ever use!
Tgjazz's Review of Hbo NowReviewed on 3/24/18 3:38 PM
Really. 45 minutes to figure out how to sign in on Apple TV after already being subscribed through apple iTunes. I have to register with HBO NOW despite having an active subscription for HBO NOW through apple iTunes already? At least explain why I have to creat a separate user registration on HBO’s website after already being registered. So confusing and unnecessary. And this after I have already used HBO NOW many times. When ever I resubscribe, why do I have to go through this craziness over and over again.
Dearth kid's Review of Hbo NowReviewed on 3/24/18 3:08 AM
Ever since the last update... no matter how many times I try get to see my subscription in iTunes it asks me every time to create a new account which I can’t because my email address is already in use... I can’t sign in from any of my devices. This is really shoddy QA on the development front.
resy salah's Review of Hbo NowReviewed on 3/24/18 12:17 AM
not allowing iraq just because you see your self better and it is you people think that they should help humanity and lying on TV, but here this is you!
Average user's Review of Hbo NowReviewed on 3/23/18 5:51 AM
The crashes when trying to steam vice live. :-( hate it when paid media doesn’t work as expected.
That Shawol's Review of Hbo NowReviewed on 3/23/18 3:13 PM
I have been watching Game of Thrones with this app and I haven’t had any issues. The login process was easy, the episodes are in very good quality and I really enjoy it!!
datdude8's Review of Hbo NowReviewed on 3/23/18 2:01 AM
Worst app I’ve ever had. How can a company make such a horrendous app?
Fuuuuuuuuufudjcbchhdfjkfjd's Review of Hbo NowReviewed on 3/22/18 6:31 AM
HBO content is what it always has been, a small handful of shows per year that you will find fantastic and access to a small number of films per year that you cared to see but haven’t yet. This app gives you access to that content for a far better price than cable plus whatever. The app itself is mind bogglingly terrible. Aside from frequent crashes and failures to load (I have uninstalled & reinstalled the app more than any other app, ever), there is no easy access to the content you want to watch (e.g. no adding an entire show to a watchlist), no rhyme or reason to any “Feature” menu, and any app update could produce any number of odd, unexplainable changes that will cost you A LOT of time to remedy. Customer support is always there and always willing to spend the time with you to help fix whatever the latest HBO programing screw up is, which is great. But there is absolutely no care in the world for the time you have to waste to fix the product you have paid for and they have managed to screw up again.
Josevalle27's Review of Hbo NowReviewed on 3/22/18 2:29 AM
Be careful getting the free trial, you will be charged after one month via iTunes so you will have to cancel it through the iTunes settings and you will still be charged even if you delete the app
BoWeezy55's Review of Hbo NowReviewed on 3/22/18 2:22 AM
New update is terrible, especially on the iPad. When u open and search for a title the screen forces the portrait style instead of landscape until you click into the actual content. Netflix’s app is so much easier to use!!!
heatherrr kate's Review of Hbo NowReviewed on 3/21/18 5:37 PM
This app is a rip-off; no joke they will charge you when you choose to end your subscription during the free trial. I was charged with $15.70 and i’m not happy with how the app works. I had got this app because it was an editors choice but it shouldn’t be; I was charged for the plan I chose when I had unsubscribed a long time ago. I had tried to get help from apple but they wouldn’t help me. Also I had trouble trying to login in to my account, my email and password was correct it had took me a couple of tries in order to get in. Movies and shows took a long time trying to load and the captions were always out of line. Another thing is that my movie would play back to an earlier scene of the movie. I have looked at the other reviews and saw that other people were not happy with the app.
TaraB49's Review of Hbo NowReviewed on 3/20/18 3:45 AM
One star only because it doesn't allow zero stars. The app was fine until the so called "bug" fix in January 2018. Now it's riddled with problems. 1. The screen won't rotate. And no, portrait lock is not on. All other media rotates just fine. 2. It no longer recognizes my iTunes password and is prompting "free trial for a month" or "create a profile". Can't get past this, so I have no access. 3. I'm still PAYING iTunes for this app, uninterrupted. To be clear THE ONLY REASON I have this app is for GAME OF THRONES. If and when I find a better way to watch GOT I will get rid of this annoying piece of garbage and of course STOP PAYING FOR THIS.
Tipsy Skeeball's Review of Hbo NowReviewed on 3/20/18 12:23 AM
Fast forwarding and rewinding through content on my Samsung television with Chromecast happens only at the slowest speed. Unlike every other viewing app (and every previous version of this one), there’s no way to quickly scan through content. Skipping half a movie takes five minutes of continuously holding down the button. I’m not exaggerating. It’s a tedious, infuriating problem. Who could possibly have thought this was a good change to make? I like HBONow but if this problem isn’t addressed it’ll be a dealbreaker. Please fix this.
jlacolla's Review of Hbo NowReviewed on 3/20/18 10:37 PM
Generally the app works well in terms of streaming shows and movies. However, HBO needs to spend some time using the Netflix, Hulu, and Amazon Video apps to work on the flow of the app. Navigation in this app is very difficult. I’m currently watching Ballers. It shouldn’t take more than one “click” to start the next episode of a show when one ends (that’s when the credits start, not when they end). When I finish an episode, and close the app, the next time I open the app I shouldn’t have to search for the show all over again, I should be able to pick up right where I left off. And no, I don’t want to continue watching from the end credits of the last episode I watched. I feel like the app was developed with movies in mind, where you’re watching one at a time - but there needs to be some changes made to streamline the experience for someone binging on tv episodes.
Josemoya86's Review of Hbo NowReviewed on 3/2/18 10:08 PM
First days were okay, after that it just got worst. Always a error message about tittle currently not available...try again later.
Sayhaight's Review of Hbo NowReviewed on 3/18/18 5:31 AM
Update erases log in. It states that you can use an app. Nope It says via web site , you’re ready to watch. Nope. Great content but the app is terrible.
Car002's Review of Hbo NowReviewed on 3/18/18 3:40 AM
This app could take a few lessons from Netflix. It constantly disconnects and acts like my chrome cast isn’t there.
TheOscarJr's Review of Hbo NowReviewed on 3/18/18 1:04 AM
I’m connected to a high speed Ethernet cable and streaming keeps freezing, ima paying a monthly fee for this and can’t enjoy it, will be cancelling my subscription!
Ccjmnndsj's Review of Hbo NowReviewed on 3/17/18 7:46 AM
We have been paying for and enjoying HBO Now for a year but after the last update we can no longer play HBO Now using airplay to our Apple TV. YouTube works but HBO Now does not.
OdiousApparatus's Review of Hbo NowReviewed on 3/17/18 11:34 PM
I tried to sign into my account on my smart TV, I was directed to log in on the website to connect to the TV, when I tried to log in on the website I was told I need to download the app to sign into my account. This is garbage.
AlphaEchoWhiskey's Review of Hbo NowReviewed on 3/16/18 5:25 PM
Have to restart my iPad Pro to get this app to stream anything. Pausing the video results in the app claiming that I’m not connected to the internet. Pure garbage. On my Apple TV, the app just fails to play the video and requires a router reset. No other app makes me to this. Amazon prime video and Netflix are nearly flawless. What a joke.
Andrewwulf's Review of Hbo NowReviewed on 3/16/18 1:16 AM
I come home from work...the last thing I need to do is to spend time troubleshooting the endless technical and log in issues with HBO now. The website doesn’t work, the app doesn’t work, it continuously won’t let me log in. I’ve never, ever had a log in issue with Netflix but with HBO Now it’s pretty regular. Canceling...not worth the headache.
Gamefr€ak900's Review of Hbo NowReviewed on 3/16/18 10:55 PM
The app has a lot of issues that should have been worked out before launching. It had a really hard time connecting to my chrome cast, and would either connect and not play anything or it would start playing something then kick me back to a previous episode or the home screen. On top of not working well with other devices, I was very disappointed in the movie/show options. The only reason I might suffer through this app is to watch games of thrones.
B.k.2018's Review of Hbo NowReviewed on 3/14/18 4:27 AM
I opened the app and it forced me to update. Can't log in since. What happened!?!? ----update---- I am able to log in now, but the menu can no longer switch to landscape view, hopefully this can be corrected soon.
😊/😡bubble 8610's Review of Hbo NowReviewed on 3/14/18 3:13 AM
I try to watch HBO every couple weeks (I use Apple TV box), and every time I have to re-authenticate my device. Very inconvenient. I am cancelling.
Binkerszx84's Review of Hbo NowReviewed on 3/14/18 2:36 AM
Since updating to the latest version we can no longer scroll through shows with our iPad in landscape view, the screen doesn't rotate when you rotate the device. It will once you start watching something but it's ridiculous to not be able to scroll through that way too. Terrible update.
Annabelle60202's Review of Hbo NowReviewed on 3/14/18 2:34 AM
Can't log in, can't get support. Worst app update. Unlinked to all my devices but I'm still getting charged.
AnginNC's Review of Hbo NowReviewed on 3/14/18 1:47 AM
Update... been thru all of this before posting this review. Round and round with hbo customer service then an hr n half spent with google play for someone to tell me they do not see hbo now if I could please provide the correct email. Multiple times I went to my hbo now act and gave the email listed. Also checked with my paypal and the identifying email is one and the same ... google play suggested I tell my bank it is a false charge. $15 for a month ...? Can’t cancel thru hbo now and having trouble canceling with google play. Yes I’m signed into the correct google act . They have no problem charging me but can’t cancel when I requested... very frustrating that I’ve paid for 2 months and haven’t used it even once. Yes I signed up for the free trial but wasn’t aware canceling would be such. Headache
problemchild 19642012's Review of Hbo NowReviewed on 3/14/18 12:47 PM
2 days ago it was going to give me 1 month free, then start the subscription that was on the 28th. So now I waited til today and it’s not giving me the month free? That certainly doesn’t make sense.plus why doesn't your sign sync with iPad and iPhone, cause apparently it does not. Please fix thanks also you said you change your movies every other weekend, this is the 14th and the same movies are still there not that kindve money.
Canne720's Review of Hbo NowReviewed on 3/13/18 8:14 PM
I love HBO Go but I hate that I have to pay using the Apple App Store through iTunes. I already have a subscription and there is no way to log in with it.
Juan bad man's Review of Hbo NowReviewed on 3/13/18 4:41 AM
Trying to watch shows and it suddenly just stops and buffers. I have no problems streaming with other apps but this one is making shows unwatchable.
Zachcord's Review of Hbo NowReviewed on 3/13/18 3:44 AM
Yet I unsubscribed months ago. It still says I’m not subscribed. Garbage
jwutzke's Review of Hbo NowReviewed on 3/13/18 3:13 AM
Adding my choice to the chorus of disbelief that I I couldn't use the app to enter the access code (for my EXISTING account which suddenly not recognized) - instead I had to go to the HBO website via Safari. Abysmal.
forevertourist's Review of Hbo NowReviewed on 3/12/18 3:44 AM
Running on iOS 11.0.3, iPad Mini2. I’ve used this app now for more than two years, and I haven’t had any significant problems since week 1. While I wish there were more intelligent recommendations based on viewing habits, like Netflix, the app does what it’s supposed to. Good to excellent video load time and streaming quality over 50mbps broadband. Also run the application on Apple TV and Android 7.0.
WeatherConcerned's Review of Hbo NowReviewed on 3/12/18 2:40 PM
What’s the point on updating something without the guarantee that it works in all devices? 15$ monthly for this?
Bklynirish's Review of Hbo NowReviewed on 3/12/18 2:21 AM
This app should be called HBO Later.. you are unable to watch shows as they air. Will definitely not last past the free trial.
Richard Roll's Review of Hbo NowReviewed on 3/11/18 7:16 AM
When b4 I would start a show they show “HBO NOW” and a good GONGGGG sound. No not sound after update. Ruins the experience of just getting fired up for HOBO.
master98's Review of Hbo NowReviewed on 3/11/18 2:40 AM
Getting sick of paying $15 a month for broken episodes!! Can't watch anything with out wifi!! Nothing new at all!
Fheuvuenwicjenc's Review of Hbo NowReviewed on 3/11/18 1:58 AM
I use this app all the time, I love HBO. But every app update is a crapshoot. I almost exclusively watch using Chromecast, and I never know if it will work for me from one day to the next. I know it’s not a problem on my side because Hulu and Netflix work great. I’d really appreciate y’all prioritizing Chromecast improvements for an upcoming release.
Nurse Cj's Review of Hbo NowReviewed on 3/11/18 1:34 AM
We stream this app on our iPhones, iPads, and smart tv. Improvements have been made recently to update the app. The problem is streaming on our smart tv, the app crashes every time we log it on. When we first select the show to watch and it starts playing, the screen goes blank and the app crashes. It resets back to the original menu or it stays blank and we have to turn everything off and back on.
Angietran93's Review of Hbo NowReviewed on 3/10/18 5:28 AM
Good app with good/classic movies BUT need a setting to be able to “Log out of all devices”.
joyprof's Review of Hbo NowReviewed on 3/10/18 5:05 AM
Stop it already. Return us to the horizontal menu. Ugh. I've stopped watching because the interface is so perversely crappy.
Talulo28's Review of Hbo NowReviewed on 3/10/18 3:56 PM
This app is not only one of the most expensive streaming services out there, but it also has the worst User Interface. No way of deleting programs from Continue Watching even though the shows have been watched. No way to turn off Autoplay. Crashes constantly. No way to access a list of what shows you are actively watching, lots of swipes and clicks to move around. It’s a shame that the User Interface is not user friendly, it takes a lot out of the experience and subtracts from the quality of programming. Not worth the money...
PVBarbara's Review of Hbo NowReviewed on 3/10/18 12:01 AM
There's no question, HBO programming is great. But as far as this app is concerned, unless I can have the option to turn off auto play it's one star.
Prove Me Wrong's Review of Hbo NowReviewed on 3/1/18 4:04 AM
It’s 2018 and HBO’s app rates 2.5/5 stars - 1.6/5 on Xbox One. If you struggle with maths, it amounts to a maximum 50%, a failing grade according to every academic institution I’ve attended. Unfortunately I’ve come to expect shoddy performance from ‘top tier’ providers. I do not recall finishing a single film or episode without a disconnect notice or some other error message. To my lack of surprise many reviewers state similar, unchanging issues. I can only infer that HBO execs and customer satisfaction personal (if they exist) ignore customer comments while resting their heads on fluffy pillows embroidered with the word ‘proprietary.’ So I’ve decided to put my foot down and hope others follow suit. As of today, 2/28/18, I am deleting the HBO app from all of my devices and cancelling my subscription as soon as possible. I only subscribed for ‘Game of Thrones’ but let’s be honest, this last season sucked purulent donkey balls. A “building season” is just economic rape.
HBONowLiars's Review of Hbo NowReviewed on 3/1/18 2:44 AM
They won't let me cancel. It's been months!!! Does anyone know how to successfully cancel this wretched thing?? I'd like my money back TOO!
Ashurbanipal56912635's Review of Hbo NowReviewed on 3/1/18 12:46 AM
Content is great but streaming quality is bad. There is no 4k or surround sound (standard HD with stereo). Stream is unstable and often stops even on 100 MB connection. I tried reinstalling, restarting but nothing helps. Both Netflix and youtube work flawlessly on the same device/connection. The quality is not consistent across different platforms (e.g. iPhone app is somewhat usable, while ps4 is not). Content is organized in random order. I only care about few shows and watch them regularly, but i still have to search to find them every single time i open the app. Please show series that I watched before, newly added content and older content which might be interesting based on my streaming history (in that order!).
WilliamHWest's Review of Hbo NowReviewed on 2/9/18 6:50 PM
When I first downloaded the app I tried to login, when I entered my credentials it would not load. I then closed the app to reopen it and then all I get was a black screen. I deleted and reinstalled the app, but still just a black screen. TBH it seems as though HBO simply refuses to fix its mobile experience and would not recommend it to anyone.
SergeantDJ's Review of Hbo NowReviewed on 2/9/18 2:12 AM
New update forces me to browse in portrait mode. I watch in landscape, let me browse in landscape. Terrible update.
Bosscrab's Review of Hbo NowReviewed on 2/9/18 1:05 AM
Can’t sign in because the check boxes can’t be clicked on an iPhone using the Safari browser.
bpconway's Review of Hbo NowReviewed on 2/9/18 12:31 PM
Don’t write reviews typically but this latest update is infuriating. I have been using this service with an iTunes subscription for years and now I’m forced to create an HBO account? Even when I try to play ball, it won’t let me because there is no way to sign in on their site since I had created an account in the past, only option is to create an account!!!! I have cancelled my subscription and will not be renewing until they get rid of this garbage. Awful.
Matt Lundstrom's Review of Hbo NowReviewed on 2/8/18 3:01 AM
All the sudden around Feb 2018 my login stopped working. Hit “Sign In” in app. Go to URL enter code. Asks me to sign in AGAIN. Sign in with what? I signed up on Apple TV. I have no login with HBO. Back to Apple TV. Hit “Restore Purchases”, get code, go to url, enter code, asks me to sign up, I enter my info, your email is already in use attempt to recover password. Recovery email never arrives. Ridiculous. Cancel HBO.
Aliciaisdahbomb's Review of Hbo NowReviewed on 2/8/18 2:48 AM
Fix this app! I subscribed to hbo now when it was in its infancy assuming that they would eventually make the app easier to use but alas. For the amount of money I pay for this subscription I can't believe they haven't worked out the kinks. The website is just as bad. I keep going back and forth between being being subscribed and not being subscribed because I sometimes cannot handle how crappy this app is.
harelljorge's Review of Hbo NowReviewed on 2/8/18 12:29 AM
Lunarjane's Review of Hbo NowReviewed on 2/7/18 8:29 PM
I didn’t want to update this app because I cancelled but have paid subscription through iTunes until 2/20/18. I was forced to update and now I’m being told my service is expired. It won’t let me sign into my account. I expect a refund!
Bbbbjfdssaauy's Review of Hbo NowReviewed on 2/7/18 5:19 PM
Constant freeze-ups. Just the absolute worst
Sadiesky's Review of Hbo NowReviewed on 2/7/18 5:17 AM
We should have the option to be able to sign out every device using our account. It would be really helpful, it’s a great app with movies and shows I normally don’t have many problems.
Unfazedsk8's Review of Hbo NowReviewed on 2/7/18 2:39 AM
Decent app. But the latest update made it so when using the iphone x, rather than just having unlit black bars on the sides, they are now a grey color. I find it extremely distracting. Please change it back.
bjorneps96's Review of Hbo NowReviewed on 2/6/18 8:12 AM
Wanted to continue watching my movie- forced to update. Literally, no improvement in the service. What was the point of this forced update? Seriously hate stuff like this. No visible improvement- I don't like the app more now. I'm not more satisfied. Might have given you a higher rating but for a forced update. Poorly done HBO designers. I don't recommend this service or app.
GeeMoney1256's Review of Hbo NowReviewed on 2/6/18 7:21 PM
The parental controls are ridiculous. They must be turned off completely to watch anything above the limit and I must remember to turn them back on. Why can’t I just enter my code and watch like Netflix Hulu or Amazon Prime?
Iceman86lg's Review of Hbo NowReviewed on 2/6/18 12:59 AM
No way to sign into this junk anymore. HBO's new show is watch the sign in get stuck in a lope. I not wasting my money on something that is not reliable. HBO you are about to lose a lot of subscribers with this bug. I'll just stick to the other options that I watch way more of any ways. Oh, I had this service from day one too. Just sad.
Drkim4445555's Review of Hbo NowReviewed on 2/6/18 12:58 AM
My hbo now apps keeps crashing I have to close it out and restart it a bunch of times just for it to work or reinstall the app. $15 a month and this happens?
Evbob35539's Review of Hbo NowReviewed on 2/6/18 12:48 AM
First off I love the HBO tv shows. But this app is just so frustrating. I literally got to the last 15 minutes of the finale of boardwalk empire when the app says it had an error and needs to restart. It restarted to a blank screen that wouldn’t go away, deleted app and then it would come on but wouldn’t let me sign in. It would just freeze. Restarted phone; deleted app; tried again many times but it would always freeze on sign in. Just had to buy the stupid overpriced episode from iTunes. Very unhappy.
Cns9889's Review of Hbo NowReviewed on 2/6/18 10:07 PM
I already have a subscription with my boyfriend and on my phone i can sign into with his information now i cant download to my ipad without charging my bank acct again... i will not pay again we live in the same house and i shoukd not have to be charged again to use it
cutesd's Review of Hbo NowReviewed on 2/5/18 3:17 AM
I can't watch a movie for more than an hour before the app crashes. Plus the upgraded UI is terrible. I have to navigate in portrait mode on my iPad then watch it in landscape so now I have to keep flipping my iPad around. Not sure why you changed it but you should change it back.
waiting for updated's Review of Hbo NowReviewed on 2/5/18 12:42 PM
Netflix has spoiled me. This App is a list that I have to scroll through every time I open it to play a new episode. Doesn’t play the next episode when using chrome cast. Can’t save a series to watch list.
Ares5933's Review of Hbo NowReviewed on 2/5/18 11:06 PM
Upon opening the app it would just be a black screen. After closing and opening it would still be a black screen. After closing the app, killing background tasks and then restarting phone it still was just a black screen. I had to delete and reinstall it to make it go somewhere and then it wouldn’t login at all. It didn’t return any errors it would just sit there and do nothing until I let it go for 20 minutes and it finally started working
Tolstoy's Review of Hbo NowReviewed on 2/4/18 8:30 PM
Everything was working great for a year, then it logged me out and now I need to use a computer to login using an activation code. Even though I purchased it originally through my Apple TV. Why can’t I restore my Apple purchase or just login? Major hassle just to access content I’ve paid for and could previously use without issue.
The Faj's Review of Hbo NowReviewed on 2/3/18 5:31 PM
The app is awful. Design is awkward and implementation is sloppy at best. It violates all sorts of App Store rules, too. Even though you can pay via iTunes, this app requires you to create an HBO account so they can track your purchase and web browsing habits. This is against all of Apple’s rules, but you know—it’s a big company so the rules don’t apply to HBO. Love the tv. Hate these entitled low IQ developers.
Tim2k's Review of Hbo NowReviewed on 2/3/18 5:16 AM
Loved this app on iPad and Apple TV until the most receipt update. Now I can longer sign in with my Apple ID subscription. It requires me to set up a separate HBO Now account even though my subscription is managed through Apple and there was never an issue signing in that way before. So now, yet another account and password forced to keep track of even though it is unnecessary and seems to have zero benefit to a customer. I will be canceling my subscription and hope they return to the more simple sign in process (managing all my subscriptions through Apple) I have used for years.
Diablo Neruda's Review of Hbo NowReviewed on 2/3/18 12:40 PM
Just got the last update and it logged me out. Keyboard on login screen won’t take more than 1 character input in. Please add this review to your Jira board.
Ryanxl's Review of Hbo NowReviewed on 2/26/18 7:57 PM
Plays my HBO shows I love as expected. But I would like my shows to start without trailers. I see every trailer online before I start streaming so it is totally redundant and pointless waste of time to see it in the app..
Kellykitchenman's Review of Hbo NowReviewed on 2/26/18 12:54 PM
I’ve wanted to cancel 3 months ago, kept trying and would get fed up and forget about it. Good luck getting ahold of someone on the phone 😡
Kli11's Review of Hbo NowReviewed on 2/26/18 12:28 AM
Spent more time trying to set this up on my Apple TV than actually watching. Stop making users go to websites they have to manually type in.
Tired of the bull's Review of Hbo NowReviewed on 2/25/18 4:39 PM
Why am I even paying money for this?
SamsungTVowner's Review of Hbo NowReviewed on 2/25/18 3:30 PM
This app is completely unreliable. I canceled my subscription because it was always freezing or not responding.
KSK#'s Review of Hbo NowReviewed on 2/24/18 6:54 PM
So you stream a show. And when you want to play next show have to go all the way thru app. Hint to HBO - kindly use Hulu or Netflix to get a clue.
Wildwolverine's Review of Hbo NowReviewed on 2/24/18 4:52 PM
It said 30 day trial but got immediately charged. I am very sure the registered email was never tied to a HBO subscription before. Had to contact Apple immediately and requested a refund. Question: if I was a past subscriber and wanted to start a new trial now with a new account but with same payment method. Won’t I be eligible for a trial ?
Boomotom's Review of Hbo NowReviewed on 2/23/18 1:18 AM
I use Netflix, prime, bravo and just recently hbo now to watch tv. I use my iPhone and my PS4. I can’t watch anything without it buffering every 30 seconds and it doesn’t preload. I know it is not my internet as all other apps I use to stream work just fine. Took me almost 4 hours to watch Wonder Woman. Yet I pay the most for this service. Very disappointed
natemira's Review of Hbo NowReviewed on 2/22/18 9:50 PM
I have been trying to cancel HBO and they make it very difficult once you start straming. I have tried now for 8 mths and they keep taking $14 out of my account. I would go with Hulu or Nexflix they do better business and they make it easy if you need to cancel the streaming.
SPTrask's Review of Hbo NowReviewed on 2/22/18 8:48 PM
Why do I need to log back in every time I try to use the app? And why is “restore iTunes purchase” actually a way to create a new account, instead of doing what it says it does? It’s like they’re trying to make the most frustrating and difficult to use app they can make. Also, the boilerplate responses to bad App Store reviews aren’t helping. I’m not asking for help, I’m asking you too care enough about your customers to improve your apps. And you clearly don’t because you haven’t even tried too.
Eugeval's Review of Hbo NowReviewed on 2/22/18 11:54 AM
Major issue is that it doesn’t sync between devices, so if you watch the same show on iPad and iPhone you don’t get to where you left off. Also, can’t add the whole series to watch list, only separate episodes.
Pyroman2's Review of Hbo NowReviewed on 2/22/18 11:48 AM
I constantly get error messages on this app but I LOVE HBO content so it is what it is.
Carlosarloas's Review of Hbo NowReviewed on 2/21/18 5:07 PM
I don’t understand why this still does not have a “continue watching” option. The only way to get around this is to make a watch list which is 80 more steps in itself. Low quality app experience for premium television. LOL
Kbklaue's Review of Hbo NowReviewed on 2/20/18 2:59 AM
Terrible organization. Constantly telling me there are too many devices streaming when there are no more than 2. Fails to cast all the time. Very rare for me to use the app more than twice in a row without seeing some kind of error message. Extremely frustrating to use.
Jeff.......'s Review of Hbo NowReviewed on 2/20/18 12:50 AM
Continue Watching is completely worthless. it says i’m in the middle of episodes i completed months ago. it is annoyingly front and center on the screen. i try editing and deleting but it won’t go away.
justsosilly's Review of Hbo NowReviewed on 2/2/18 8:28 PM
Content is great. Activation is constantly breaking. Even with a valid active subscription on the Apple TV, update the app and you have to jump through a series of error-prone validations on a different device so that you can be tracked. It’s a completely broken system designed by people more concerned with protecting their content than with making the legal consumer experience as frictionless as possible. If this keeps up, I’ll drop my subscription and go back to downloading content I care about.
dzfun's Review of Hbo NowReviewed on 2/2/18 8:10 PM
After two years of service on AppleTV, I’m cancelling my subscription. I see many people complaining about the same issues with the last update — I have to reauthorize and cannot even get my password reset. No, my call is not important.
Baply's Review of Hbo NowReviewed on 2/2/18 6:57 PM
Why is there no way to delete anything from the continue watching list!!
Eassssss's Review of Hbo NowReviewed on 2/2/18 5:27 PM
I love HBO content and the app, but content should be sorted better in the “Series” and “Movies” sections to make it easier to decide what to watch. At times the app feels unintuitive and makes for a very frustrating user experience.
Juan Rod H's Review of Hbo NowReviewed on 2/2/18 4:34 AM
This app just keeps getting worse. In not paying a subscription for this poor experience. After the last update it crops the image when sent to chrome cast, just like the android app did.
Gbush0707's Review of Hbo NowReviewed on 2/2/18 4:17 AM
As of 1.31.18 the screen orientation is always "vertical" and will not switch to "horizontal". All other apps on my iPad work either way the only problem is with HBO and it was fine until 1.31.18 I'm assuming this is a HBO issue.
Augusto11111's Review of Hbo NowReviewed on 2/2/18 1:55 AM
When you set up an account from a different website like Hulu it’s very hard to sign in to the point where you have to delete the app reinstall to just to be able to login, Plus you still have a 50% chance it won’t let you login even if you do it
Cymkeith's Review of Hbo NowReviewed on 2/2/18 1:50 AM
Ever since this update I’ve been unable to sign in. I’ve been on a sign up loop although I’ve had this since it first launched.
Little baby boy blue's Review of Hbo NowReviewed on 2/2/18 12:56 AM
Why do are passwords have to be exactly 8 letters and plus I need this for Hulu just to have more options for movies to watch so this is horrible. Plus isn't having a longer password that you can memorize good my password has 10 letters so MAKE A UPDATE
neonzack's Review of Hbo NowReviewed on 2/2/18 11:29 PM
I bought my subscription through iTunes and now cannot log onto a single one of my devices including computer, iPads, iPhones or Apple TV. I enter username and password and never get authenticated or move past the sign in page, no matter how long it sits.
Mr. Fetish4kicks's Review of Hbo NowReviewed on 2/2/18 11:26 PM
I just canceled my subscription solely because of the circle I’m being put thru for this recent update of the App. The troubleshooting page isn’t a help. Why must I create a new account if I have one already and the app recognizes it but I prompted to creat a new one with no where to sign in my working account at the time. Highly frustrating!
Myxyzptlk's Review of Hbo NowReviewed on 2/19/18 4:28 AM
Let me count the ways: not at all intuitive; playlist cannot be found; "search" is at the bottom of the scroll, instead of the top as most other similar apps are; navigation is vertical, viewing is horizontal (who the heck signed off on that?); app often quits. Does HBO have any incentive to improve this? If you've paid, you have no choice. I am on trial and I won't be renewing. What a pain .
mrcrankeee's Review of Hbo NowReviewed on 2/19/18 3:56 AM
I accidentally updated the app and now I have to keep the screen unlocked so I can watch in the direction I prefer in landscape and when I'm done watching something I have to turn the iPad so I can view the screen because it switches to portrait. Very irritating. I do not recommend the current update. It adds bugs, not fixes them.
Bunnywithatoolbelt's Review of Hbo NowReviewed on 2/19/18 3:33 AM
The bookmarking system is woefully inadequate and if I'm trying to watch a series, especially one with more than three seasons already available, I have to remember what season and episode I'm on in order to resume play. Also recent update makes the selections vertically oriented and isn’t sensitive to the current orientation of my iPad like before. Otherwise I’m happy to have some way to watch all this great content and hope they will find a way to fix these dumb bugs.
Secretbratt's Review of Hbo NowReviewed on 2/18/18 3:01 PM
Just Awful... we haven’t been able to watch ONE movie yet without some kind of glitch. Anything from ‘HBO unavailable’, to the screen freezing but the sound still works.. to the whole thing freezing up but the closed captioning is still going. Just awful. Im canceling our subscription as of.. now.
WKB3's Review of Hbo NowReviewed on 2/18/18 3:01 PM
Post update: it was so incredibly frustrating to try and Sign in that in the end it was simply easier to just cancel the subscription.
throwthestone's Review of Hbo NowReviewed on 2/18/18 2:00 AM
Running HBO Now on my iPad Pro 10.5. I’ve never had much trouble with this app. I updated the app this month, and suddenly movies are taking a long time to load - buffering issues...animated dots appear signifying that it’s trying to load the content...video quality flips back and forth, blurry and choppy one second, then HD quality the next. On top of that...the bars above and below the picture have now been changed to a gray color that really is distracting. Whatever was done in that last update didn’t help the app. It worked fine before...just leave stuff alone if it doesn’t need to be fixed.
100DeGreez's Review of Hbo NowReviewed on 2/18/18 1:34 AM
Only works half the time. Horrible with chrome cast. Save your money!!!
Jontango1's Review of Hbo NowReviewed on 2/17/18 5:50 PM
Won't even stream to Apple TV via AirPlay anymore. Such a disgrace.
LondonPeach's Review of Hbo NowReviewed on 2/17/18 4:28 PM
It was a flakey app to begin with, but since the latest update I’ve been kicked out of my account and I can’t get back in. I’ve tried deleting and reinstalling the app and restarting my Apple TV. I’ve tried ‘sign in’ and ‘restore purchase’. Every single time I’m given a code on screen I have to type into hbonow.com/tvcode and each time it tells me I have the wrong code when I don’t. As much as I loved this service (when it worked) I’m not going to spend $16 a month on something I can’t use and I only use it on my Apple TV.
DoubleOpictures's Review of Hbo NowReviewed on 2/17/18 12:29 AM
Impossible to sign in to on ps4 after the last update. Their help help page was less than helpful. “Restore subscription” is no where to be found.
Jeff3806's Review of Hbo NowReviewed on 2/16/18 5:32 AM
Have tried to login for OVER a week and constantly tells me that my email and password are incorrect...which is bullsh*t!!! Oh and don’t get me started on hitting the forgot password button! 23 times I’ve tried and NEVER ONCE got an email to reset my password....F*ck you hbo!!!
badken's Review of Hbo NowReviewed on 2/13/18 8:25 AM
This is probably the least reliable streaming app I use, at least in the UI. As others have mentioned, painfully slow loading in every section, with no progress indication. "Unable to update watchlist" sometimes fixed by a restart. At least when the video starts to play, playback is usually solid. The exceptions are usually during "prime time," in the hours following the first availability of new content. -- Thats not what prompted me to review, though. The playback screen used to be letterboxed in black, which was great for me, since I'm usually watching in the dark. Now it is dark gray, which is super annoying in a dark room. Darkness all around the screen, but two gray bars floating in space above and below the video. HBO, please, at least provide an option to have black letterboxing. I can understand how the dark gray might look better in a lighted environment, but watching in the dark it is not a good look, and distracting to boot.
SUGARFREELEE's Review of Hbo NowReviewed on 2/13/18 2:53 PM
I swear I don’t know why I even pay for this stupid app because it never streams correctly it starts to stream and then it stops and eight loads and loads and loads you go back you close it out you open it again it never works right then it’ll tell you all that Wi-Fi is not strong enough to stream this is a total scam
richuroo43's Review of Hbo NowReviewed on 2/13/18 2:47 AM
Would be so much better if you could please add dates to when each episode expires.
turbolarry52's Review of Hbo NowReviewed on 2/12/18 6:09 AM
Instead of getting stressed over a faulty app with deficiencies, why not just write the lyrics to the theme- make it a parody! Dadada da da dadadoddada HBO HB BLOWS repeats so much Faulty app HBO, HB BLOWS dadadat Dadada. HBO HBblows HBblows HB BLOWS!!!
bedlam and drudgery's Review of Hbo NowReviewed on 2/12/18 5:18 PM
Wow this used to be a cool app. Now it won’t let me sign in on any devices but it still charges me fifteen bucks a month! There are a huge number of convoluted help files on the HBO now site. They don’t actually work so don’t waste your time or money with this app.
Chameleon46's Review of Hbo NowReviewed on 2/12/18 3:42 AM
Really hate it! And oh yeah, I hate it. Should have ZERO stars.
JessiePhD's Review of Hbo NowReviewed on 2/11/18 9:20 PM
Piece of sh-t app - stopped working after I paid for the first month's subscription. And, totally not worth $15/month. I mostly couldn't find anything to watch that I hadn't already seen. Crap interface that lists everything as "featured" (what they're pushing) or alphabetically. Cancelled. Want my $15 back.
Iharika's Review of Hbo NowReviewed on 2/11/18 7:43 PM
Really worst streaming speed! Bloody fix it! Or atleast decrease the price! Very very annoyed! If not for game of thrones, no one would care about this!!!
😀😀KingBossMaster😀😀's Review of Hbo NowReviewed on 2/11/18 6:54 PM
I simply can’t login on my iPad Pro as easily as on my iPhone X. It gives my the option to get a subscription through iTunes, but I already have a subscription from which I got directly from the HBO NOW website. No option to simply sign in by putting in my email and password, it only ask for a provider, which is ridiculous since I didn’t get it through any provider. So disappointed that I payed for a service that can’t even use.
Reeeviews11's Review of Hbo NowReviewed on 2/11/18 6:21 AM
I didn't think an app could make me hate an entire company, but this one did. Multiple problems, including being forced to create another account, being dropped in the middle of a film and forced to re-sign-in, and so on. I will never pay HBO another dollar, if I can avoid it.
desiringm's Review of Hbo NowReviewed on 2/11/18 2:23 AM
In the fine print you learn that Real Time won’t air until Saturday AM! The user experience is outdated, clunky and slow. On some video streamers one can be overwhelmed with bad auto-recommenders; HBO Now has none. If you’re looking for LGBTQ fare, not the place.
dontkickthebaby's Review of Hbo NowReviewed on 2/11/18 1:52 PM
HBONow has an update that you must install to continue using the service. Fine. Except the update also requires you to punch in your password. It's been so long I've forgotten mine, so I had HBONow send me a password reset email. I reset my password but I still couldn't log into my account on the app. I kept getting a message that my email address and password do not match. So long, HBO.
nori-p's Review of Hbo NowReviewed on 2/10/18 4:39 AM
Why do I need to create an HBO account? I had to sign in with both iTunes and HBO for the update, and it took several attempts to work. Why do I have to browse in portrait mode when I watch movies in landscape on my iPad thus I have to keep rotating it? Why are there less categories on the home/featured page? Why are the "thumbnails" now taking up half the screen so I can only see two at a time? Why do they take a long time to load (see blank box), when I don't have a problem with Netflix? Please rethink these frustrating changes!
Jason Cooney's Review of Hbo NowReviewed on 2/10/18 3:40 AM
Still can’t join live events from beginning, despite developer assurances. Also despite this being the year 2018 I am still unable to watch Real Time streamed live despite paying many dollars a month for this service.
Mariaha Nicole's Review of Hbo NowReviewed on 2/10/18 1:06 PM
HBO content is fine, nothing wrong with that portion. The app is incredibly frustrating to use, continuously adjusting and relaunching the app in the middle of episodes. You have to add to your watch list backwards if you want to watch anything in chronological order. Overall the app needs TONS of development. The network and content is fine.
Fynnol's Review of Hbo NowReviewed on 2/10/18 12:28 PM
Since the update all the shows and movies are low res and need to buffer every five minutes. My internet provider recently upgraded the speed which has caused YouTube to play in wonderful high res with no intermittent buffering. So I’m as confident as I can be that the issue lies in the app and not my internet connection.
Sloeby's Review of Hbo NowReviewed on 2/1/18 2:45 AM
New update makes it unusable on my phone. I’m just going to cancel my subscription until they get this sorted out.