1Berty's Review of Axs TicketsReviewed on 5/5/18 7:31 AM
Great and user friendly overall. I cannot complain. Easy to find concerts of my choice.
helloDaryl15's Review of Axs TicketsReviewed on 5/5/18 4:53 AM
Its a good app for tickets
goingtojustbecause's Review of Axs TicketsReviewed on 5/5/18 1:49 AM
Every time I have tried to purchase tickets using the App I lose my tickets, can’t complete the Robot test. Extremely frustrating
ptsmats's Review of Axs TicketsReviewed on 5/2/18 1:44 PM
The AXS app works fairly well, but I’ve had trouble in the past not being able to retrieve my e-ticket after completing a purchase. Just needs some touching up and then it should be more reliable.
Ninkypoo's Review of Axs TicketsReviewed on 4/9/18 6:36 PM
Idan gozlan's Review of Axs TicketsReviewed on 4/9/18 5:57 PM
Can't see my tickets
bck17's Review of Axs TicketsReviewed on 4/9/18 5:22 PM
I don’t want a different app to simply hold my tickets or share with friends. Apple Wallet is a central place for this and works well. This app adds little to any value and simply gets in the way by not allowing this.
Sofiaj:)'s Review of Axs TicketsReviewed on 4/8/18 11:57 PM
So it’s just a few days before the concerts I bought tickets for and they magically disappear from the app. How convenient for me. Luckily I still have the email and can print the tickets out though. This is people’s money. Fix your app, AXS! I would rate it lower if I could.
callahandsome's Review of Axs TicketsReviewed on 4/6/18 6:49 PM
This app won’t pull up my tickets unless I bought them through the app. It also consistently crashes. I wasn’t going to review it, cause I hate to leave bad reviews, but they asked me to write a review, so here it is. Also, since I have you AXS, why won’t you put what I bought tickets for when you send me a receipt email? They’re not itemized with the event! This is simple stuff! If anyone’s actually comparing ticket apps, Ticketfly’s is legit great.
Bthai206's Review of Axs TicketsReviewed on 4/6/18 10:45 PM
i don’t know what’s going but recent updates has made me hate buying/using axs altogether. i constantly have to sign into the app and when i do, none of my tickets/events appear even though i have the emails saying i purchased tickets. this is ridiculous and a waste of time.
grntangerin's Review of Axs TicketsReviewed on 4/4/18 8:07 PM
Future events I bought tickets to keep disappearing
Iyscyube's Review of Axs TicketsReviewed on 4/3/18 8:51 PM
Half my tickets show up in AXS and the other half are in flash seats for no particular reason. Tried to transfer my tickets to flashseats via email and the transfer option in the AXS app and they disappeared. Customer service is literally three people who are incompetent and useless who literally couldn’t locate my order even when given the order number, so those tickets are just lost in the ether. Stick to e tickets, this app is pure garbage.
screaming.seokjin's Review of Axs TicketsReviewed on 4/29/18 7:57 PM
Having used this a couple of times and as far as I’ve been able to tell, there’s no way to store your credit card information for easier checkout, and a lot of your events/tickets don’t even show up in the app once you have them. Easier checkout processes and being able to access your tickets in the app: aren’t these the basic selling points of having a mobile app to begin with? Please consider improvements in these fields.
Erpwood's Review of Axs TicketsReviewed on 4/29/18 6:05 PM
Easy to find
Hearsigurros's Review of Axs TicketsReviewed on 4/27/18 4:32 PM
This app is garbage, highly recommend not using it. After you make it through the queue and you find out what tickets RNGesus has given you, there is a view map option. I clicked this and viewed the map, then hit the back button to go back and complete my order. Well my friends, that one click on the back button kicked me out of the queue and I had to start over. Livid. By the time I got back through I had to settle for GA, this is one of my favorite bands and I really wanted to be up close with reserved seating. Don’t trust this app with your precious concert ticket purchases.
Walking in the wind's Review of Axs TicketsReviewed on 4/26/18 6:33 PM
Wake up, it is 2018
ihatethiscompanytheysuck's Review of Axs TicketsReviewed on 4/26/18 10:20 PM
Multiple times now, I’ve gone to this site and mobile app and found that the tickets I had just disappeared. I hate this company
Le Samourai's Review of Axs TicketsReviewed on 4/23/18 4:10 AM
Have had situations where can't pull up tickets when at venue. Not reliable.
SleaterDude's Review of Axs TicketsReviewed on 4/22/18 11:39 PM
Why won’t you provide Apple Wallet support?
SourDMB's Review of Axs TicketsReviewed on 4/21/18 8:35 AM
As much as I dislike TM and LN, at least their apps are consistent and always show your info. Their app is difficult and not easy to navigate. Hire someone to do it right or don’t do it at all.
Flores alma's Review of Axs TicketsReviewed on 4/20/18 2:32 PM
I didn’t like it frist time that I try this app I was buying my tickets I put all my information and when I was ready they said that I didn’t have anything on my car to checkout and know I don’t find tickets and the show know is sold out.
Cable9's Review of Axs TicketsReviewed on 4/17/18 6:21 PM
My tickets will not open
Tigo the Tiger's Review of Axs TicketsReviewed on 4/16/18 2:09 PM
I’m going to keep this short, for a company as large as AEG, this app is a complete joke. Glitchy is an understatement. Not to mention their customer service is almost non-existent. I tried to get a human on the phone to see what happened to my transaction, and it took them 3 weeks to get back to me. Unacceptable!
Jdg401's Review of Axs TicketsReviewed on 4/15/18 6:25 PM
tl:dr - Crashy app. Save your emailed tickets. Hour long customer service wait with no live person interaction. The app keeps crashing right now every time I tap the menu bar. Have had a variety of other problems in the past, particularly with tickets not displaying. I go to at least 10 shows a year, not necessarily all through axs, but probably a fair split or slight majority. Save the pdf email that comes with tickets attached, as that email bailed me out a couple of times after other encounters with their poorly working app. Speaking of poor service, called the customer service number, took several minutes just to get through the automated prompts, then waited for an “operator”. And waited. And waited. After several more minutes, I thought hmm, I’m just going to put my phone on speaker, do a little work on my laptop, and set a timer to start truly counting the minutes. I got to an HOUR solid, no kidding, without EVER getting a live person on the phone. And that was after the minutes that passed by before I actually set the timer. Boooooo Axs. How you have this market largely cornered is beyond me.
shotgunlace's Review of Axs TicketsReviewed on 4/13/18 2:45 PM
I use AXS for ALL of my ticket purchases! I actually highly recommend them to everyone. Sadly though.. I have three events coming that I paid several hundreds of dollars for tickets for and my tickets “disappeared” from my app.. and now I can’t get a hold of anyone help me. How awesome is that!? One star until this is resolved!!!!
Ryan G!'s Review of Axs TicketsReviewed on 4/1/18 2:07 PM
The rating shows 4 Stars but almost every review I’ve seen is 1 Star. And AXS doesn’t respond to any of them. Almost all the complaints are the same. Tickets don’t show in the account. Really what the hell is wrong w this company. People pay for tickets and they should show in your account after purchase. The sad thing is we have no other choice. When tickets go on sale for most events the seller is AXS. If we want tix we have to use them and pay their overpriced fee. This company is badly in need of making improvements but they just don’t care. Maybe if some artist would refuse for AXS to process their ticket sales they might try and improve things. Otherwise they’ll just continue with terrible customer service and a terrible app.
Aliiiiceeee99's Review of Axs TicketsReviewed on 3/9/18 12:22 AM
Keeps crashing when I try to push the menu icon in the left corner, I need to see my tickets before Saturday!! To scan them!!
DennySF415's Review of Axs TicketsReviewed on 3/7/18 10:54 PM
I can't log in using my email and password! Very frustrating!! I clicked on the link to create a new password and haven't received any email to create a new password. And that was yesterday! Very frustrating trying to buy tickets through this app!
JonDog59's Review of Axs TicketsReviewed on 3/31/18 1:35 AM
Transferred 2 of my 6 tickets for a show at red rocks and now they are all gone from my app. I submitted a support ticket and got some lame email a few days later apologizing for the delay and asked me to fill out another email with my issue. I just wanted to print PDF tickets and send them to friends. Geez
MGCCTHAFILRH's Review of Axs TicketsReviewed on 3/30/18 9:08 PM
I never got my tickets
parker 42's Review of Axs TicketsReviewed on 3/30/18 9:08 PM
There was very poor access to the shopping cart, when trying to edit and get the right seats. Had to start over 10 times (and recertify that I’m not a Bot each time) rather than modifying an existing order because it was either impossible or so counterintuitive to get back to the current order. Fix this for the bands who have chosen to use this service.
guitar2009's Review of Axs TicketsReviewed on 3/28/18 4:18 PM
Axs and “flash seats” are full of it. No support by phone, no answers via submitting an online question simply asking “where are my tickets?” They want you to set up a password, enable cookies and lock you into a buy/sell marketplace like ebay, not just give u a bar code (does 1 bar code cover ALL ur tickets? - good luck finding an answer) or ticket you bought for entry. Wasted hours on both of these stupid money grubbing sites!
RLVineh's Review of Axs TicketsReviewed on 3/27/18 2:22 PM
This app is crap. Created account that they wanted, and the app will not let me log in. Terrible app, cannot believe that apple approved this
Wavehaug's Review of Axs TicketsReviewed on 3/26/18 12:00 AM
Terrible app. Very slow especially right when tickets go on sale. I hate having to buy through AXS.
Rodrick717's Review of Axs TicketsReviewed on 3/24/18 1:56 PM
The app was perfect, had access to all my tickets. Now with this flash seats merge it won’t let me access my account, just gives a pop up about flash seats and makes you sign in over and over again. Booooooooo developers boooooooooo
aimster978's Review of Axs TicketsReviewed on 3/24/18 12:09 AM
Seriously, you removed the waiting room and your system crashed when I tried to buy Monsta X tickets. I tried to purchase tickets on four separate and different devices, including a regular PC, and your website would not work. It would then bring up seats that were open, and when I tried to purchase it will would state link was bad, and kick me out. I tried calling and was on hold for almost two hours before I had to give up talking on to someone. And in the end, I didn’t not get the tickets that I wanted. This was the worst experience I have had with you, and my other experiences have left me being kicked out or losing tickets that I was in the process of purchasing. I’ve lost amazing tickets because your site messed up. I don’t know what your developers need to fix, but the app and website need HELP!
Thereisnonick's Review of Axs TicketsReviewed on 3/23/18 7:06 PM
How this app with web views may got this score? It’s so bad I can’t load my tickets though I see them on web. UX is so bad. Frustration. Why would you pay 20% of the ticket for convenience fee for such a bad service (app)? Please find new developers.
srueb's Review of Axs TicketsReviewed on 3/22/18 2:07 PM
Customer service is awful, I’ve been trying to recover a ticket they accidentally took from my account for a month now...
Hastings 1066's Review of Axs TicketsReviewed on 3/18/18 6:04 AM
I ordered pre-paid parking. No confirmation email, no e-ticket. Calling on and off for 7 hours. On hold each time for over 30 mins. Sent 2 emails and requested a call back when I was on hold. No response!!! My event is tomorrow and still no parking ticket. Your customer service is the worst I’ve ever seen. I will never go to another event if I have to get the tickets from you? And yes I’m very upset 😡
JFitzgerald's Review of Axs TicketsReviewed on 3/18/18 12:49 AM
I was transferred 4 Tickets last Friday, 2 days ago I transferred 3 of those tickets to a family member. After the transfer I should still have 1 ticket left in my events.....4-3=1 right??? To my surprise those 3 tickets were sent and accepted fine, but my lonesome one ticket was no where on the app. It was however on Flashseats.com. I sent 2 emails and was on hold for more than an hour and a half. The show is tomorrow. And since you HAVE TO USE THE APP to get into said event. This was a big issue!! Eventually what I had to do was create another AXS/Flashseats account using a different email. Transfer the ticket to the new email, and voila! This actually worked, and now I can see the ticket in “My events”. Hopefully it’s still there tomorrow...
UINT4 2^32-1's Review of Axs TicketsReviewed on 3/17/18 1:53 AM
I specifically used the official app to avoid fraud. Upon arriving at the event, people were in our seats. Guest Services told me that they had paper tickets, mine were electronic and someone converted the paper to electronic them sold both versions. The problem with this explanation is that when converted from paper to electronic, the barcode on the paper should have been invalidated. The other people should have never been able to get into the venue - as unfortunate as it would be for them. However, they did not use the proper marketplace and incurred that risk. So, if the app cannot even invalidate the paper tickets, the app is useless to prevent fraud.
Rts1965's Review of Axs TicketsReviewed on 3/16/18 6:17 AM
Easy to use and send tickets. Love this app
Cocoa Preserves's Review of Axs TicketsReviewed on 3/15/18 8:47 PM
The app, website, and phone support all lead to dead ends while trying to purchase tickets through this service. All lead to either an ‘Internal Server Error’ or to an endless loop of hold music. I’ve attempted to contact support on their email, where they informed me to contact support via phone. I’ve called four times now (one time with my phone on-hold for 35 minutes) to no answer. This service and support needs some serious tuning up.
Serenity_Sioux's Review of Axs TicketsReviewed on 3/15/18 5:15 AM
They robbed me from my tickets and money
nikkip_23's Review of Axs TicketsReviewed on 3/13/18 9:39 PM
My tickets are always disappearing and I’ve been using this app for years! When is this problem going to be fixed!!!??
jrawk10's Review of Axs TicketsReviewed on 3/13/18 5:44 AM
App crashed after I made a purchase. I wanted to browse through more shows. For the service fees charged I expect a flawless product that is stable and a better design and UX for a native app, not a rip off of the desktop site. I bought two tickets for $15 base price. Checkout was over $49. Yes, $19 in fees for $30 tickets. Minus the $5 mailed ticket fee, the fees were 50% on the ticket. Spend it on better digital products and a better user experience. PLEASE. Get it together AXS, you’re ripping Denver off and we’re on to you.
Maeghan Thomas's Review of Axs TicketsReviewed on 3/13/18 5:19 PM
I realize that about every single ticketing platform operates roughly the same, which is to say they are all fine with gouging every single “customer” they have without reprieve because there are no consequences. I also realize that I’m limited in my options as far as purchasing tickets to shows, so in spite of my disdain for their “services” there comes times when I’m forced to use the platform. I’ll add this caveat to say that yes, I could have purchased my singular ticket for this particular show in late April earlier than right now, early March — however I didn’t, and somehow I thought, well I will just log in, buy my ticket, and be done. Nope. I spent 40 minutes on both my phone and my laptop trying to get the AXS website to properly load so I could purchase a solitary ticket. I ran into countless blank screens and error messages, not once event seeing the “tickets” that were left. After trying two browsers on my phone with the addition of my browser on my laptop to no avail, I also downloaded this failure of an app. While using the websites and the app, I probably proved myself not be a human over 50 times. Not only that, but even the ONE time I was able to add a ticket to my cart, AXS couldn’t let me login to my account, nor would it let me use FB to login, nor would it let me create another account (last ditch effort) before my 5 minutes ran up. After all of this, I can’t tell if the actual purpose of this company is to sell tickets or force people into selling their souls just to get a ticket. Either way, I have never been one to go off, but I am so genuinely angry that I just spent the better part of an hour effectively getting stone walled while USING YOUR SERVICES. DO BETTER.
ivonnemarie's Review of Axs TicketsReviewed on 3/12/18 7:48 PM
I bought tickets for a show and still haven’t received them. I also downloaded the AXS app and the tickets did not appear on the app like the email said they would. Sent a couple of emails and still haven’t heard anything back. I’m currently on the phone trying to speak to an agent but I’ve been on hold for over an hour!!!
perdurabl's Review of Axs TicketsReviewed on 3/11/18 5:46 PM
The AXS app works just fine when it’s working. Right now while checking to see if my tickets have shown up, THE APP DIES WHEN I ATTEMPT TO ACCESS THE MENU. Not very useful. And no easy way to contact them other than writing this review.
vae4usc's Review of Axs TicketsReviewed on 3/11/18 4:53 PM
I bought concert tickets. Had questions on them. Contacted AXS. Got a response a week later that made no sense, didn’t answer my question and told me to send an email to some other AXS customer service (they couldn’t forward the email themselves). So I did what was asked, that was two weeks ago. Still no answer. Me contacting them started a month ago. It’s now the week of the concert and I still have no tickets. Avoid using them at all cost. Ticketmaster is much more reliable.
Matt Garbe's Review of Axs TicketsReviewed on 12/14/18 7:44 AM
Ordered tickets to a hockey game though stubhub. It transferred me to this garbage app and flash seats. The process to create an account and pair the two accounts is really dumb and tedious. I will NEVER buy any tickets with the name AXS or flashseata ever again. Save yourself the headache and just stick with stubhub. Now I don’t even know if the barcode is going to work fort game tonight. This is an awful app
Belle Hime's Review of Axs TicketsReviewed on 12/14/18 7:44 AM
I have bought many tickets from AXS but recently I bought tickets to see Joe Hisaishi and I also bought the parking tickets which the parking tickets were not accepted at the venue. I emailed their customer support and didn’t get a response until weeks later which I had to explain that I had to pay more money to buy a new parking ticket because the one I purchased with them did not work. Then it took them another few weeks to finally reply to me and say they cannot refund me?! What a scam. I will never buy from them again when there SOOO many other apps to buy from where they don’t scam you.
rtgccd's Review of Axs TicketsReviewed on 12/14/18 7:44 AM
Trying to get help selling a ticket and response I got was no help at. Asked again for help selling this ticket 10/25/18 and have not gotten any response
InFamousUZ's Review of Axs TicketsReviewed on 12/14/18 7:44 AM
Nothing but errors and glitches. Can't update location, account signs out constantly. The app is garbage. Sorry.
Poopy unicorn apocalypse's Review of Axs TicketsReviewed on 12/14/18 7:44 AM
Every time I log in, it loads then re opens the same log in page. Also,I chose the email option, which means they email you a message saying you have to download the app (that doesn’t work) so that they can sell your info.
Ugly19's Review of Axs TicketsReviewed on 12/14/18 7:44 AM
I love it , easy to use
Jons173's Review of Axs TicketsReviewed on 12/14/18 7:44 AM
Tickets need to be able to be stored in iPhone wallet app. Every few weeks I had to sign back into the axs app to make sure my tickets were still available.
MattintheHatMMJ's Review of Axs TicketsReviewed on 12/14/18 7:44 AM
It’s better than Ticketmaster.
gregb511's Review of Axs TicketsReviewed on 12/14/18 7:44 AM
Do not use the app. DO NOT BUY MOBILE TICKETS!!! Do not transfer mobile tickets. It doesn’t work and your original ticket will have its barcode voided and you won’t get into the show
Slippy Scoo's Review of Axs TicketsReviewed on 12/14/18 7:44 AM
The band I was going to see switched dates from a Friday show to a Monday show. I was told I was going to receive an email with my refund information 5 days ago. I have not. I have now been on hold listening to horrible music for 45 minutes with no relief in sight. So ya one star...What fo you expect for terrible customer service?
owengal88's Review of Axs TicketsReviewed on 12/14/18 7:44 AM
Purchased tickets never appear in the app and customer service only says “uninstall and reinstall.” Which I did multiple times. And it didn’t work. 🤬🤬🤬
Todd2590's Review of Axs TicketsReviewed on 12/14/18 7:44 AM
If you are looking to get tickets to a show that will sell out fast, don’t count on this app to make it happen. For all the money AXS has taken from me (you and the artists) over the years, the platform should be rock solid. It’s not. The interface was buggy on the page where I’m trying to input payment information. The big blue “next” banner would cover the input fields - could not tell which ones I missed. It finally accepted my order and went to a page that said “just a sec” for a while, maybe 5-6 minutes; but then it timed out and said the order took too long. By the time I started another order, the show was sold out. Important show that’s gonna sell out - don’t count on this app.
Mike Ricky's Review of Axs TicketsReviewed on 12/14/18 7:44 AM
AXS screwed up my ticket order and refused to rectify the situation. I’m hesitant to trust them for anything in the future and wouldn’t recommend to anyone.
hahshdbf fvdhdhdhdhdhd's Review of Axs TicketsReviewed on 12/14/18 7:44 AM
Tickets haven’t came yet and very poor costumer service
Vince and Nina's Review of Axs TicketsReviewed on 12/14/18 7:44 AM
Great app, no problems
ruruyshfj's Review of Axs TicketsReviewed on 12/14/18 7:44 AM
It only gives you a few shows when scrolling. Other apps are better
gata andre's Review of Axs TicketsReviewed on 12/14/18 7:44 AM
Mutch99's Review of Axs TicketsReviewed on 12/14/18 7:44 AM
Had 2 tickets through the AXS app. Worked great with no problems at all. Simple scan of one QR code and I was in
Wayne West's Review of Axs TicketsReviewed on 12/14/18 7:44 AM
I’m trying to buy tickets and it keeps locking up
Bayxhsndhoan's Review of Axs TicketsReviewed on 12/14/18 7:44 AM
I have been trying to resolve a problem for 3 days and I am not getting any kind of customer service. Now I have an event to attend on Saturday, I cannot see my tickets that I paid over $500 for, and this was to be a Christmas surprise for my husband. Plus the site will not let me on most of the time. I have never had such crappy service before. And there are absolutely no phone numbers listed anywhere for me to talk to an actual person. I think this whole company is a scam and I am probably going to have to block the charges if I can’t see my tickets.
ColoradoMark15's Review of Axs TicketsReviewed on 12/14/18 7:44 AM
This app would be receiving higher stars if I was actually able to pay for tickets. I am able to select seats but the app won’t let me go further than that.
SeasonTicketMan's Review of Axs TicketsReviewed on 12/14/18 7:44 AM
This is a shell of an app. Yes, you can buy and sell tickets on it, but it is so rudimentary as to be laughable. Compared to StubHub, ACS does allow you to see individual seats on a map, which is great and far better than StubHub. But on AXS I cannot edit my sales price easily, I have to delete the listing and re-do it. I can’t sell or transfer at the last minute, I can’t filter tickets according to aisle seats or other criteria, I can’t see more than one small section of the arena at at time and have to go back to home to pick the adjacent section. So really weak and frustrating. Many times my tickets don’t sell at all, perhaps because my team is in last place, but it’s all disappointing.
mqmqmqmqmqmqm's Review of Axs TicketsReviewed on 12/14/18 7:44 AM
Avoid at all costs do not use. Was sent tixs with app so I had to put it on my phone. Phone locked up every time app launched. Verified phone OS was current still an issue. Tried to get tickets with the website on a computer and could not find how to do this. Support is non-responsive and only with the portal. When the portal suggests something all input is lost on the support ticket page requiring re-entering information. Suggest allowing users to print tickets from a computer. Suggest updating buggy app. Sorry about harsh review but when only one way to get things is provided, it should work. I’m probably going to forgo the event so I don’t have to load the app on my phone. Tickets were $114 each I’m paying $228 to not use this app.
mcaxs's Review of Axs TicketsReviewed on 12/14/18 7:44 AM
Can’t find my tickets again.
Boblo17's Review of Axs TicketsReviewed on 12/14/18 7:44 AM
Still waiting for 2 tickets I bought 1 month ago
Manuel Gonzalez's Review of Axs TicketsReviewed on 12/14/18 7:44 AM
When I got to the event they wouldn’t let me in because the app didn’t have the barcode. Told me that it can take up to 24 hours to show up. I told them I bought them weeks in advance. They made me get out of line and go to the front of the box office, which is about 3 blocks away. Once I made it to the box office they couldn’t find me in the computer and asked me to speak to the manager. 40 minutes later they said they found it but I needed the credit card I used which I didn’t have. (I was in a tuxedo) and that I would have to pay them to print the tickets. Which I couldn’t do. I flew from San Diego to Las Vegas to go to this event to not be able to get in. And I had pay it all up front. I’ve called AXS and it’s not easy getting someone on the phone. This is not right. My wife was in high heels and I looked like a fool!
K-Neo's Review of Axs TicketsReviewed on 12/14/18 7:44 AM
App didn’t work for me getting my ticket and I Alamo’s most the Astro concert..
CustmerReviewer 1001's Review of Axs TicketsReviewed on 12/14/18 7:44 AM
I bought tickets but I still haven’t received a ticket or a confirmation
lauraisgrumpywithAxs's Review of Axs TicketsReviewed on 12/14/18 7:44 AM
Multiple emails with help desk and still no tickets. Give me email or “will call” tickets any day!
ChuckShadow's Review of Axs TicketsReviewed on 12/14/18 7:44 AM
Had decided to cancel selling my tickets because I ended up being able to go to the show after all. Upon looking at my upcoming events page I noticed my tickets disappeared? Upon reaching out for support, nobody has gotten back to me. Where did my tickets go????
@regalo09's Review of Axs TicketsReviewed on 12/14/18 7:44 AM
Had a tough time buying tickets. Site forces you to pick a seat across the isle because it is a single seat that’s left unpurchased. I’ve also cleared my credit card purchase with my bank already and the site is still having trouble processing payment. I end up frustrated with no tickets bought!
Mimers mutta's Review of Axs TicketsReviewed on 12/14/18 7:44 AM
Can apparently only search for events in my city..! and the app has decided I live in a city far away from where I actually live. Im trying to search for an upcoming hockey game next Tuesday and can’t find it. I will uninstall this crap now.
jbarboz's Review of Axs TicketsReviewed on 12/14/18 7:44 AM
password out of sync with webpage and PITA to reset.
Airoflame's Review of Axs TicketsReviewed on 12/14/18 7:44 AM
The Facebook login doesn’t work, and I can’t log into my account to see the tickets I purchased. Please fix this!
One tecky's Review of Axs TicketsReviewed on 12/14/18 7:44 AM
Good site for tickets.
CaligirlTJ09's Review of Axs TicketsReviewed on 12/14/18 7:44 AM
It’s so easy to navigate. Haven’t had any problems going to an event using electronic tickets.
linthdevo's Review of Axs TicketsReviewed on 12/14/18 7:44 AM
It’s so difficult having to link everything together instead of just getting a plane ticket. Then when we got to the concert people had the same tickets as us and missed part of the main act because we kept getting moved around.
BlackBerry Q10 Owner's Review of Axs TicketsReviewed on 12/14/18 7:44 AM
AXS is the absolute worst company I have ever dealt with in my entire life. Their staff lies about venue access, ticket resales, website features, etc... The list goes on and on, just so they can get the initial ticket sale. Once you have bought a ticket from them they will not offer you any support what so ever! This company is so bad that I will never buy any tickets for anything through them ever again even if it was the only means to get a ticket for an event I desperately wanted to attend! I’d rather swim in the middle of the ocean with no life jacket while fishermen chum for sharks than do business with these scam artists!
THEREDPORSCHE's Review of Axs TicketsReviewed on 12/14/18 7:44 AM
Website kicked me out 9 times when I tried to buy tickets for Avett Brothers presale at Red Rocks. I called customer after an hour wait. Spoke to a supervisor who promised me the issue would be fixed and I would get a call back from them. NEITHER HAPPENED. I tried to buy seats at general public sale and I found seats but program kicked me out 3 more times. I have now written their president, several Vice Presidents and CTO. I am waiting for a response. So far they are in par with Spirit Airlines 😔
Fdhfhfudhdidhdhhf's Review of Axs TicketsReviewed on 12/14/18 7:44 AM
Easy to use, had my tickets in a flash.
lk80832903's Review of Axs TicketsReviewed on 12/14/18 7:44 AM
App shows different info from website. Tickets purchased visible on website but not on App
Rockin Johnny White's Review of Axs TicketsReviewed on 12/14/18 7:44 AM
It’s a simple search, I select my seats and after the purchase my digital tickets go straight to my Flash Seats account with no hassle.
rangersparkle's Review of Axs TicketsReviewed on 12/14/18 7:44 AM
Not very user friendly in pulling up your paid tickets on the app. No easy click with a ticket symbol like other ticket apps. This app is very good in bombarding you to try and purchase tickets, but once the tickets are paid for, retrieving them is obviously not a priority. Eventbrite, Ticketmaster and Ticketfly get it!
$;@?'s Review of Axs TicketsReviewed on 12/14/18 7:44 AM
I think it is ridiculous that you have to pay $25 to have tickets mailed to you...
AXS Sadness's Review of Axs TicketsReviewed on 12/14/18 7:44 AM
This app was impossible to use. I entered my credit card information at least 20 times. The app would not allow me to proceed beyond this point. I think the app was stuck because it would NOT allow me to enter the CVV number. I will never use this app again. It was sheer torture.
pik80's Review of Axs TicketsReviewed on 12/14/18 7:44 AM
I was surprised to find that the Ticketmaster was charging a lot more for the same concerts and same seats. I wanted to try this but there were many one star reviews. I am happy to report that everything seems to be good so far!
Khoobie35's Review of Axs TicketsReviewed on 12/14/18 7:44 AM
Takes way too long to receive your money
jake doudna's Review of Axs TicketsReviewed on 12/14/18 7:44 AM
App is stupid. How can I even see tickets I bought? Not until the week of the show? How do I transfer tickets if I can’t go to the show ? Any help here would be awesome
vhpugs's Review of Axs TicketsReviewed on 12/14/18 7:44 AM
It works! Would be great if ‘my events’ was on front page