Turningpoint App Reviews

I downloaded and try to put my class registration(?) number but doesnt work

Constantly is kicking me out of all sessions. Barely manage to answer questions that are sequence. Help site requires different account than response system. Garbage. Thanks for helping bring down my attendance grade *sarcasm Here’s to hoping the browser based response system will work better.

Don't bother using this app! They claim they added ability to keep you logged in across sessions, but it never works. What is even more frustrating is that the login screen is almost impossible to use. I have to click extremely hard on the email text box before it registers that I want to type my email in. Just barely it logged me out of a session right before the professor threw up the second set of questions, so I lost my participation points for the day. BUY A CLICKER, or protest for your scoop to use a different system. 100% of my professors can't even get the host software to work and display data correctly. Turning technologies needs to get their act together.

Terrible app. Makes you sign in too many times. Completely wastes the time you need to answer a question. Makes me miss all the questions because of how long it takes to get to the question. Sometimes it won’t even show the question after I do sign in 8 times. What’s the point of making an app if you’re just gonna make it impossible to use?

It works great for my recitation classes. I encountered no problems so far. 👍

only get connection drops when poll is closed it doesn’t close for me so i have to exit and reopen session every time for next question. Completely useless

I wish I could save my user ID into the app. It’s very frustrating that I lose points on questions in class because I’m having to enter in more than just the session ID. The physical clicker saves my user ID, so I don’t see why the app can’t.

My main complaint is that I have to log in every time I show up to class. It would be nice to just open the app and have it remember my log in info.

Clicker died and can't buy a clicker without another subscription. So I downloaded the app. What a POS. Always signs me out, interface doesn't work so typing in the fields is a loss cause, and no easy way to add your subscription code.

Absolutely amazing software. I am saving so much time and the students are all participating! I have seen my student attendance dramatically increase and their grades are almost a full 15% higher than before. I do not know how I was able to get by without this for so long! I have tried some other companies as well and could not get even minimal support where as Turning Tech has multiple teams in place to assist. Not only do they help with Tech issues, they also have a dedicated phone line just for students, and they have teams that are experts in implementation, training and they even help incorporate pedagogies into lecture! I love this because I do not have to e an expert. I simply give the phone number to the students and their problems get fixed almost instantly each time. I want to say one more time how amazing this software is, it is unbelievable. It is much more reliable and effective than the other companies versions. Turning recently changed their software and the new version is the single best tool I have to use in my classrooms! Trust me and call Turning Technologies as fast as you can, you will thank me!

I’ll be in class in a session, my professor opens the polling, and my phone screen does not change. It just says “polling is closed.” I have to leave the session, close the app, reopen, rejoin, and enter my response within 30 seconds to get credit. Because this app is unreliable I am losing points in my class.

The fact that I have to type my email and password every single class is absurd. I've missed countless clicker questions and been marked as absent as a result of this tedious process. Absolutely absurd. What are you protecting making the login process so rigorous? I have absolutely no sensitive information on this website, I just want to get credit in my classes.

Stop requiring user login every time the app opens.

It works when it works, but for a service I paid for to use in class, I expected the devs to put more effort into thinking about the usability and convenience from students' perspectives. Seriously. Having to login almost daily on this app is a pain. Give me an option to authenticate myself using Touch ID or a PIN. I shouldn't have to type in my full email/password combo. It takes too long and even the professor gets annoyed. Just a poorly executed app. Not on a technical level, but on a conceptual one. Little thought put into how the enduser would ACTUALLY use the app.

I can’t just add 22 zeroes just to show 2e-22

I understand the need for it in a class setting but $30? Is that really a fair price for a mandatory thing we need for school? It’d be great if they also added a little notification system for when a question was active

Pathetic app!!

Responseware just became trash because now guests have to create an account then go to their email to verify. This is horrible. Please change it back to the original version where guests can bypass that part. It takes up waaayyy too much time.

I mean, as a replacement for an $80 clicker, the app is very efficient in that regard. However, with this being said, there are a few critical issues that really need some fixing. For one, the app doesn’t seem to retain login information whenever I close and open the app — I have to sign in and through all the login screens and it really unpairs my ability to focus at whatever is being said at the beginning of class because I’m scrambling to sign in before the first clicker question. Further, there seems to be a lag when the questions are shown to when the questions appear on the app, which compounds to even less time to answer each question. Looking through the reviews, it seems like these things have been an issue for a while which is very disheartening. But it looks like a dev is allowing contact for support on these issues, so hopefully I can put in my two cents to help possibly fix some of this. Overall, I would recommend this app over a clicker, but It needs some work. Cheers.

It's an interesting concept but very poorly executed. Just finished a session involving this app and it was just miserable. Polls wouldn't launch. Polls that did launch were out of sync with the presenter. Results wouldn't populate. Results that did populate were not the same between what my app showed and what the presenter showed. Total crap, don't waste your time.

This app doesn’t bang

Tapping dialogue boxes to enter email and password doesn't register, but will lag and register all at once and thinks I tried tapping create new account. Then I have to try opening up the dialogue box again. I've lost points because of this bug and not being able to answer the questions in time. Also don't make me sign in every time I open the app.

I have a class that required a clicker or clicker app, so I tried to save some money and get the app and just pay $30 for a subscription. Everyone’s app was extremely glitchy (including mine), so the professor suggested we all just get actual clickers. I then paid $75.50 for a clicker with a subscription, and found out from a TurningPoint help desk that I can’t get a refund for my now useless $30 subscription. Turning Technologies is a terrible company, and it’s sad I’m forced to use them.

It really needs a stability update.

It is terrible

The app still continually signs me out after a very short period. This normally would just be annoying but when the use of the app is time based from when the professor announces and then opens the question to when when they close it. I don’t puke having to rush to log in and then enter a session id and username. The app should just require a session id in order to save time. If the issue is security then Touch ID or a pin should be used in order to save the session.

I’m not sure if it was an update or what but it signs me out and I have to change my password every single time I open the app. I’ve paid money to not be able to respond in a class I’ve also paid for???? So I’m just wasting money. 🤦🏾‍♀️

The app forces me to input my student email and password each time I want to join a session. I don't understand why it can't save my credentials. This extra step has rendered me unable to answer questions in time, as I'm too busy trying to type in my full login information. Additionally, the app often doesn't accurately reflect what's on the teacher's screen.

This app deserves 0 stars. Takes 10 minutes or more to load or says there is an invalid ID.

This app does not make me resign in every time. I read that was a problem with the app but I believe that fixed that:) for me the app is way more convenient than carrying a clicker around

I have to use this for 2 classes at my university and this is how profs take attendance and they are graded questions. Almost everyday my app just stops working and bugs out so I never get a good grade in my clicker questions. If you have the option, GET THE PHYSICAL CLICKER!

I was signed out suddenly and missed a lot of points. Please fix this

While there is no such thing as a perfect app, I dig this more than any other classroom tool I’ve paid for.

Look. One star. It could be 5. Make the login go to Touch ID. Must be faster. Change this and I vow I will delete this review (we can do that, right?) and replace it with a 5 star review. Get me in my in-class quiz from opening the app to being in the quiz. It needs to be that level of speed.

Horrible and terrible app that keeps disconnecting and I loose lecture questions because of it.

Fix your app and give me credit back for the points I've lost in my class because the app signs me out constantly. You guys are pathetic, you take money from students for pointless technology and then screw them over too. Nice.

Questions never load in real time so people end up missing questions in lecture. Login information is never saved so we have to go through the process every time. This app need some work done.

All of a sudden, it keeps freezing on one questions and I have to close the app and rejoin the session for it to work. So annoying especially that you need to have pay to have a plan.

After paying a subscription fee you’d expect the app to work well but no, it keeps closing out during quizzes making me lose points in class. Someone should please fix this!

It's ridiculous that there is not an option to remember log in credentials and device ID. I reliably miss the first question in class because I'm spending 5 minutes navigating the clunky interface to do something I shouldn't have to.

App saves login info for me just fine. Perfect replacement for the clicker. Works quickly and smoothly

Absolute garbage. Pay for the key to use this, then there is a error to log on always. Fix your shiieet. Next you can't save your user name or pass . Come on..

The app needs to either save my login information, or extend the session times so that I can stay logged in for weeks at a time. I’m tired of losing points because the professor says “time for a turning point question” and the class is over by the time I’ve finished logging in, entering a session ID, the entering a user ID. Then it seems like the next day I go to launch turning point and I’m logged out again. Alternative suggestion: enable Touch ID, or the use of a PIN. Edit: Lowering my rating even more because the login issue has apparently existed for over a year and the developer doesn’t seem to care. I’ve worked on an iOS dev team for a large corporation and there’s no excuse for not fixing a simple complaint that is this widespread.

Constantly crashes and have to constantly resign into the session, making me nearly miss many clicker questions in classes

Love, love, love it!

This app is horribly inefficient. Do not buy it. This app is useless!

I had to download this for school. I don’t have a phone or a laptop and therefore was given a 0% for this portion of my grade. I am NOT a fan of, in fact, I abhor all online learning as it is not conducive to those who are unable to have access to these online learning sources. My school also does not provide a laptop or phone or tablet to use their require class material. This app therefore supports the crippling academic environment that the 21st century is trying to inject in all modern brains. This is blasphemy.

No need to buy a clicker for your classes. Just get the license and this free app, it works great.

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